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troubleshooting network slowdown

Q: troubleshooting network slowdown

I have three computers on a peer-to-peer network. The primary one is Win98, the other two are Win98SE. They are connected by 10-100 Ethernet, wired. My main company program is a DOS program on the primary computer. The other two computers have recently slowed down MASSIVELY when trying to open and use the DOS program from the primary computer, to the point that the program is unuseable because of the wait time for something to happen. I can't think of anything I did to any of the computers before this happened.

Is there some troubleshooting method for networks buried in Win98? Any ideas what I could look for that might cause this?

Preferred Solution: troubleshooting network slowdown

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A: troubleshooting network slowdown

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I recently purchased a new laptop running Windows 7.  On setup, I was pleased to find that it connected to my home network without much complaint.  However, I soon noticed a misstep -- after putting my laptop to sleep, upon waking, it
would consistently fail to connect to network.
I've tried disabling IP Helper, as well as the wireless adapter's IPv6 protocola
la advice on other forums.  I've also ensured that the driver settings do not allow for disabling to save power.  Seeing that none of these worked, I decided uninstall and delete the driver and install a newer version (in a related issue,
the driver update feature failed to detect the existence of a newer version -- why?).
This appears to have fixed the connection issue.  However, still, after sleeping the laptop and waking, although it connects to the router, I still need to reset the IP command-line via ipconfig /release + /renew.
I was running Vista on my previous machine, and I know that its Network Diagnostic tool would, when presenting solutions, frequently suggest that my computer had the wrong IP and that I should reset it.  I was hoping throughout this process
that the Network Diagnostic troubleshooter would present a similar option.  Instead, however, no matter what I do with my wireless, the troubleshooter only ever returns the message "Troubleshooter couldn't identify any problems."  Whether or not
I check the box for auto-repair or run ... Read more

A:Troubleshooting the Network Troubleshooting Utility / After-Sleep Connection Problems

To avoid confusion Let us focus on the first issue within this thread first.
Can you access internet when connecting the laptop directly via cable?
Where did you download the newer version of network card driver? Usually, the “driver update” feature from device manager will go to Microsoft update catalog website for the corresponding driver instead of the manufacture’s website. AT
this point, I would suggest install the latest driver
here. Please note: Microsoft don't write drivers, for any driver related issue, the OEM is always the best resource to turn to. Your understanding is appreciated.
As a workaround, you can prevent the network card from sleeping by the following method:
Open Device manager->expand Network adapter-> right click on the wireless adapter->Properties->under Power Management tab, uncheck the box before “Allow the computer to turn off this device to save power”.
Is anything unclear, please feel free to post back.
Regards,Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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Hi all, I really don't know squat about networks, frankly I am surprised that I got it working and kept it working for a couple of years now. Recently the teens got their own systems and everything ran smooth for a few weeks and now we constantly get internet outages.
We have a win xp machine that is home to the cable modem and a belkin router, model
f5d7230-4, a windows 98se machine with a belkin usb adaptor, another win xp also with a belkin wireless usb adaptor and a Linux machine with a d-link card. ( I'll have to hunt up the exact model) The problem is that we are constantly loosing internet on the second xp machine and the linux machine ( the win 98 machine isn't used very much, but is offline right now) Most of the times we lose it on the above machines but for the last couple of days I lose connection on the main one. I can usually get it back after unplugging the router for a few minutes and restarting. After a few minutes I get a yell from upstairs that " my internet is out again".

If you have teen girls, you know the yell!

Any ideas on where to begin?
Ps, she is yelling at me again! Says she can see that the network is there, is just won't connect.

A:Network troubleshooting help!

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i have set a small home network bu facing a problem.
Currently 2 Pc (1 laptop, 1 Desktop)
DSL Modem
Wireless Router
i am sharing internet using these devices on both of my PCs (on pc using lan card and on laptop using wireless card). but i am not able to share files on my network.
When i try to access Laptop from Desktop using MyNetworkPlaces a window appeares and asked for user name: Guest/ and password:
When i try to access Desktop from Laptop using MyNetworkPlaces there is no PC in the workgroup.

please help me out

A:Network troubleshooting

"When i try to access Desktop from Laptop using MyNetworkPlaces there is no PC in the workgroup."

Not even the laptop itself? And no error message?

What operating system (and service pack level) on each PC?

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Hello everyone,

My parents have COMCAST internet. I am connected to a home private network by wireless modem that we have with the service. I close my laptop at night to put it in sleep mode. Then, I bring it out of sleep mode the next day. When I do, I am no longer able to connect to the home private network even during troubleshooting scan resolve; no internet connection at all. The home private network name we have is listed in the wireless connections side menue, but it says can't connect when I try to click on it to connect. I open network and sharing center and I noticed that I have Local area Connection, Local Area connection 2 and Local Area Connection 3 listed and says unidentified network for each one. My home private network no longer shows in network and sharing center. All This happens and is listed every time I bring my laptop out of sleep mode, but even before sleep mode....home private network is connected; I have internet, but when I hover over the wireless bars icon in bottom right desktop taskbar......underneath home private network name with internet access stated, it says unidentified network no internet access. I have manually disabled all local area networks before this issue to where only my home private network is connected. I have manually disabled all local area networks after this issue happens. It seems it's wanting to connect to one if not all three of these local area connections and it seems it is interfering with my home private net... Read more

A:Network Troubleshooting

What Windows version do you have?

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Hey guys, I have some trouble with my home network and I'm running out of ideas. I don't like to ask for help but here I am, a little desperate as well to be honest.

The network components:

Switch (10 clients, 1 server (Windows Server 2008 R2 with AD/DNS/DHCP), 1 router)

Now I bought a new Router (ASUS AC66U) for the second floor, which I configured as Accesspoint so I can use WLAN, also connected to the switch.

I flashed DD-WRT and everything seemed to work fine, but sporadically I lose Internet connectivity on my WLAN connected devices. Later I discovered, that I also lose connection on my clients when that happens.

I ran a wireshark capture on one of the clients and what happens now (reproducible) is that when I open a URL I get lots of TCP DUP ACK and TCP RETRANSMISSION packets, the site opens very slowly, if at all. Now the interesting part: When I turn off the AC66U and open up a site it instantly loads and there are maybe 1-2 retransmission packets.

I didn't run the wireshark trace on other firmwares I tried (ASUSWRT Merlin, stock firmware and TomatoUSB by Shibby) but the symptoms are the same.

In the source of the packets I see the MAC adress of the first router, which connects to my ISP and I guess there is some kind of conflict but I am by no means an expert to network related stuff.

I would greatly appreciate it if someone could guide me through the setup of DD-WRT to coexist peacefully with the other router or give me some useful hints on h... Read more

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The company that I currently work for has a server (windows server 2003) and roughly 16 desktops throughout our building (yes we're small).

For a while now, when one of employee's has had an issue, I'd use a remote desktop program (DameWare Mini Remote Control) to view what was happening and attempt to resolve the issue. Unless it was a hardware issue, other wise I'd be able to address most issues without having to walk to the other side of the building.

Long story short, we recently hired a new QA manager. He claims that remote trouble shooting is a very poor way to trouble shoot, identify, and fix problems. I was curious how true this is. According to his claims, if Access (or any other program) is having issues making their connection to the server, when I remote in, I could be re-establishing the connection, which won't give me the ability to replicate error/issue.

I've never heard of people saying remote troubleshooting is an extremely poor way to view issues/try to fix them. But I may be wrong.

Any advice (and do you have documentation/references to back it up regardless of if you agree/disagree).

Thank you for your help.

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I have 4 computers on a mixed WinXP Pro and Vista network with a linksys wireless router and dsl.

One WinXp machine is plugged directly into the wireless router with Cat5 cable and there is a desktop with a linksys wireless card and 2 laptops.

The workgroup I named Workgroup. Each computer has a unique computer name. The computer that is wired directly to the router is called JOY-DELL.

I can see the other computers and they can see this Dell, but when they try to access it, they get a message access denied. Error Code 0x80070005. The other WinXp machine said that it might not have permission, contact the administrator, etc.

On Joy-Dell, file & printer sharing is enabled. Folders are shared.

They all have AVG Internet Security and I went into the firewall settings and made the linksys router to 25 safe zones, also setting for Small Network. I even at one point disabled the firewalls.

They can ALL get on the internet just fine, which tells me it's something else.


Thanks. I'll check back tomorrow - going to go home. I lost tonight.

A:Solved: Need Network Troubleshooting Help

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Running W98SE I just switched ISPs from IDSL to ADSL and after reinstalling ICS on the machine with the Internet connection, the other two PCs no longer have Internet access (applications such as Internet Explorer and Outlook Express can't find the Internet connection). The network still works (the 3 machines see each other just fine, can transfer files, etc.) W98 ICS help only says check that the client machines' adapters' TCP/IP obtain IP addresses automatically. Can anyone suggest a relatively thorough troubleshooting checklist for ICS? Thanks!

A:ICS troubleshooting (network works)

this is the only thing I have relating to ICS, give it a read, maybe something will catch your eye


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Recently, one of our old servers died. It was expected, so it wasn't to big of a problem.

I got a new server up and running, it was working awesome. So much faster than before. Anyways I re-installed my Panda Business Secure and pushed out the communication agent to all of the office PC's.

After doing this rollout of the communications agent, the network seems to be slowed to a crawl. Is there some free program that I can get or use to check why its going so slow? I am new to this job and unfortunately have no one to help me, so Im completely at a loss here and people are slowly getting mad.

Thanks in advance for any help.

A:Slow Network - Need Help Troubleshooting

What's it plugged into? (Switch, what model, what type of cable, etc)

What type of server?
What's processor load? (CPU, disk IO, etc.)
What processes are loaded? (Look at taskman)
What's it connected to? (Do netstat -no)

For what it's worth, a very common problem on switched 10/100 networks is Link Speed/Duplex. I wouldn't exactly call FastEthernet link negotiation reliable. If the NIC is forced 100/FULL, or the switchport is forced 100/FULL - the other side will never try PHY negotiation and will more often than not end up with mismatch duplex.

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While connecting to the internet through dial up USB modem connection,Troubleshoot symbol is appearing in network icon in taskbar.
I had deleted and created new connection but of no use.
Updated network and modem drivers but dosent solve the issue.
Is the problem System or Modem related,I dont know exactly what the problem is!
Any help would be greatly appreciated...

A:Troubleshooting Issue With Network

Have you tried the Windows Troubleshooter?

To start the trouble shooter, type troubleshooter into the Start Menu search box, or start it from the Control Panel.

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Three PCs on a network connected by a switch (no router) which is also connected to a modem.

1st PC is Win95, 2nd is XP Home, third is dual boot WinXP Pro/Win2K.

The problem is that when the dual boot is running XP Pro it cannot access the files or printer that is on the Win95.
When the dual boot is running Win2K there is no problem.

What is the difference between Win2k and XP Pro that is causing this problem?

A:Network troubleshooting needed

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Yes I have any Eee Asus mini model N450 laptop .it's used I bought it 2 weeks ago Earlier I did a soft reset (not a hard drive wipe ) I went to hotspot my device for my cell phone as I normally do with no issues and it is saying error code: 0x80070426..." an error occurred while troubleshooting..." a problem is preventing troubleshooting from starting"....
Could this be because I may have to update my PC or software / apps
you'll have to forgive me I'm not very computer savvy!

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I have a D-Link DI-624 router that is acting up. I have 2 computers connected by ethernet cable and a laptop that I connect via wireless. The router occasionally reboots itself, causing all connectivity to cease. It also will occasionally just drop the wireless connection and then reconnect after a few minutes. I read on a another forum that this issue might actually be caused by my ADSL connection somehow. I find that hard to believe but I have done everything I can think of (firmware upgrade) on the router and it still acts up.
Is there a good way to determine that the phone connection is not the issue?
Thanks for any thoughtful replies.

A:Troubleshooting network router issues

Wireless interference or the router is getting flaky. You could try with the wireless signal disabled and maybe eliminate interference as the cause.

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wireless network troubleshooter is not working

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The system:T420s ThinkPad (4174)Windows 7 Professional (64)Intel(R) Centrino(R) Ultimate-N 6300 AGN 8CET65WW (1.45) BIOS The problem:Basically, my wifi was working when I shut the laptop down one night, but then wasn't the next morning. I bought the T420s refurbished (no warranty) and haven't had any wifi problems in the 2 years I've had it. It's a great laptop. I just need the wifi to work again.There's a red X on the wifi icon and no connections are detected. Windows Network Diagnostics can't identify the problem.The wifi light at the lower right of the screen doesn't light. The bluetooth light does come on at bootup but then goes out.The adapter is shown in Device Manager as working properly. It's enabled in BIOS.Wireless is shown as off in the Windows Mobility Center, and the 'Turn wireless on' button is greyed out.The radio switch stopped working (tried it about a year ago with no problem, but does nothing now).The adapter pings fine with no losses.There are no problems when connecting to the internet via ethernet cable. What I've tried:Disabled and reenabled the adapter.Uninstalled and reinstalled the adapter.Turned off 'Allow the computer to turn off this device to save power.'Downloaded and installed the latest drivers from Lenovo.Downloaded and updated the BIOS.Downloaded and installed the latest drivers from Intel.Disabled and reenabled all network hardware in BIOS.Downloaded and installed Lenovo Power Manager and HotKeys. The Fn+F5 Wireless... Read more

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OK, I'm going to let everyone know that I'm not a computer guru. I can manage. Anyways, here's my problem.

I've recently moved into an apartment complex that uses Hotwire Communications. My router is a LinkSys WRT54GS wireless router and my modem is a Zoon ADSL modem. I've talked to a friend who lived in a similar complex and he had a similar issue. He said that his problem was that his ISP used a DDNS, and not the static one (like my previous provider COMCAST).

The problem seems to be me losing my connection. I'll either be playing a game or surfing the web when all of a sudden, the internet stops working. I've tried to look into setting up DDNS and signed up with DynDNS, but that's as far as I've gotten. All help is appreciated, and my current setup is Modem->PC (Not Modem->Router->PC)



A:Solved: Network Troubleshooting (DDNS)

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I am running a wired network between two pcs. One is on XP, the other (a laptop) is on Win2K. We use an ntl cable modem and a Netgear router.

Whenever one pc is downloading, the other becomes noticeably slower... pages take ages to load etc.

Is there any way I can prevent this from happening?

All suggestions, as usual, gratefully received!

Thanks, in anticipation

A:Network slowdown

Well, are you downloading something at your full bandwidth capacity? If your dekstop is downloading something at full capacity, then the laptop will be slower because the bandwidth is being taken up by the download. But if it is not taking up your whole bandwidth then something else might be up.

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I just recently did a clean install for my new SSD on my alienware m11x and have been having problems with inconsistent download speeds. I made sure I had all the correct drivers and was pretty thorough in doing so (to the best of my knowledge.) After a week or so of no luck, I think I may have stumbled upon the source of the problem. I troubleshooted my wireless network adapter and it showed that it had fixed the problem. Unfortunately, this was not the case. I ran it again and it said that it had fixed the problem. Again, this was not the case.
Troubleshooting the error is not fixing the problem. What will!?

Here's the information from the diagnosis. I figure it could be of some use.

Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : Broadcom 802.11n Network Adapter
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . :
Inf File Name . . . . . . . . . : C:\Windows\INF\oem19.inf
Inf File Date . . . . . . . . . : Friday, December 23, 2011 10:18:39 PM
Section Name . . . . . . . . . : BCM43XNM_NT61
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4353
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9

Diagnostics Information (Wirele... Read more

A:Network Troubleshooting Problem immediately returns

Hey Mike, welcome to sevenforums

could you give us this information so we are able to look some things up? What company makes your computer? and Fill out your sytem specs (this tool may help you out a great deal).

Also, if you are interested in a complete reinstall, follow these tutorials:
SSD / HDD : Optimize for Windows Reinstallation
Clean Install Windows 7

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hardware concerning: ethernet, specifically nforce4 network controller (drivers

situation: Assigning pc to static ip of router (wrt54g) ie; 192.168.1.xxx default gateway, and primary dns as

problem: upon bootup the network can not find the proper route and has to diagnose/troubleshoot to fix the problem, which was a nag every time and gadgets like weather and such would not be updated until this was resolved. If leaving network to dhcp the problem would not occur or nag. Yes dhcp set on router.

solution: simple really, going to nvidia's site and installing the latest nforce4 platform drivers fixed the problem (which i think is just a reinstall of the drivers as i think they are the same that are packaged with win7 7000. Have not checked this yet to confirm

A:[fixed] Constantly troubleshooting network after boot [/myself]

Hi Digger,

Welcome to the forums, glad you found a fix for your problem and thanks for sharing.

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I got my Fiber line installed about 2 months ago. The offer I pay for says 1Gbits/s down and 200Mbits up. Naturally, I've never even gotten close to those speeds. At first, when the guy did his thing, I didn't have an Ethernet cable on hand (despite being a network and IT student...I know, the irony), so I used the router's Wifi. I was averaging 70 Mbits down. At first, I was thinking, 'this seems a bit low'...for fibre of course). I went into lectures the next day and people said, you may need to wait for your line to be properly activated...this seemed plausible, so I waited. The next week I stuck an RJ45 on some CATVE and immediately went to average 500Mbits/s (688Mbits/s record). Now, this is great, but it's still half of what I'm paying for.

However, for the past 2 days, I've been having problems. My Desktop (after coming out of sleep) always has the yellow triangle symbol over the wireless icon (faulty ethernet cable so was back to WiFi). I disconnect and reconnect to find the same problem. I restart the wireless on the router, to find the problem is persisting. Only after 3-5 tries does it work. My phone too has been having trouble connecting to WiFi (Authentification problem).

The original CAT5 cable has since 'developed' a problem and has been changed. The Pc hasn't been having the connection problem out of sleep, but Chrome is very slow to do anything. Youtube loads every other time, social media too. I... Read more

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I was having a real problem that ate up many hours
(see techsupportforum.com//networking-forum//94185-asymmetric-file-sharing-error.html) but a moderator on this board (johnwill) posted a helpful checklist. (see second post in above thread). In addition to that, I found my problem solved by booting windows xp into 'safe mode with networking'. This allowed me to identify the fact that my problem was caused by some application running as a process in the background. Eliminating the processes one by one from a normal booted machine, eventually restored normal networking and identified the culprit. I post this as a first step that might help anyone with a frustrating windows xp networking problem.

A:a good windows xp network troubleshooting checklist

That is one of the major premises behind safe mode; that it is just windows so that you can troubleshoot possible sources of errors either by creating new user accounts, or disabling various programs from running.
The inclusion of network support in safemode is a real big help too since it allows you to run online scans too.

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Dunno if this is better in the networking forum or the printer forum but i thought i'd give this forum a try as i tend to think it may be the network but need opinions and why.

The problem is:

I've got a Kyocera FS-C5016 Laser Colour printer on a network (connected via TCP/IP not shared). I did one print to it this morning and that was all it would do for the rest of the day. I've tried to ping it, but failed. I've changed IP address,no luck. I've tried same ethernet cable used for this printer on a computer and from this PC I could ping other PC's and gateway successfully. I've powered off/on my switch and DSL modem, still no go. I've checked all network configurations on the printer, and all look good.

I've hooked my laptop to this printer with a cross-over cable and I can ping and print perfectly (same IP address on printer), never failed once. I've also hooked this printer to another PC's via cross-over and no problems there.

However as soon as i hooked the straight through cable to the NIC on the printer, bang, no ping,no print, thus no go. Printer says "Ready" on LED. I can perform internal prints without problems.

I have since added a add-on NIC to the printer giving it the same IP address as the onboard while having disabled the onboard NIC on the printer. I can ping, print etc all without issue. As soon as I disable this add-on card and enable the onboard NIC and reattach the straight through c... Read more

A:Solved: Network Printing troubleshooting -- weird one!!

I've never dealt with other than shared network printers, so my only question to toss out is have you tried reinstalling the printer software on the network? Or would such a setup even require printer software to be installed somewhere?

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I'm using Windows 7 64 bit. My computer came out of sleep mode on friday without internet access. I immediately placed a support request with my network provider (I live at a university) but they have yet to respond. In the meantime, I'm treating the issue as though it's originating with my hardware and not theirs.

I've tried updating my network adapter driver, reinstalling the adapter, disabling services like Bonjour, restoring my system, entering safe-mode, releasing/renewing my ip, malware detection, disabling tunneling adapters, disabling IPv6. Finally, I lost my mind and tried a full reinstall of windows. The problem persists, unchanged.

After looking at the attached information, is there anything else that you would suggest I try?


Windows IP Configuration
Host Name 
. . . . . . . . . . . . : Mephistopheles
Primary Dns Suffix 
. . . . . . . : 
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enable... Read more

A:Unidentified Network, no internet access, troubleshooting

you have no valid IPV4 address, no default gateway. Have you tried resetting your router?

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I had purchased  HP Notebook Serial No.CND61966MG 3 to 4 months back, I facing the following problems the day i have purchased the same. 1. No Sound from Speaker2. Troubleshooting Wireless Network and Internet Though i have so other devices which are absolutely fine and full range we are getting in other devices, but this HP Notebook Laptop does not work at all... very slow internet also there is no sound from speakers. Request you to kindly send your engineer at my residence as this product is under warranty. We already tried get these problems resolved by HP Call Centre \ HP Product Help \ HP Web site all are useless...no one helping or no trying resolve the problems of the product. Ashwini MirajkarMob No.9819320314 / 9819518584Email. [email protected] or [email protected] No.704, 7th Floor, Ashwini Bldg., Kores Nakshatra "B" CHS Ltd.,P. K. Atre Marg, Vartak Nagar,Thane (W) - 400606.

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Im using Windows XP Professional on both my desktops.
I am using a Netgear 108 mps wireless router, WGT624v3
And a LinksysWireless-G PCI Adapter.
I have completed the setup, I have good signal strength. However I cannot connect to the internet, and The adapter is saying the it is "Aquiring Network Address"
Under the support tab, it reads that I have an invalid IP address and lists the ip address as When I click repair it reads renewing ip address but never seems to renew itself.
I have disabled my firewall restarted both computers, router, and adapter multiple times and still have no success. Please help with any advice or recomendations.

Much appreciated

A:Wireless Adapter - Acquiring Network Address Troubleshooting

If your "setup" includes encryption and MAC addresss block or other filtering/security methods you should only add those incrementally as you know other stuff is working

Startout just trying to connect to a simple wireless broadcast and verify your adapter sees the SSID being broadcasted by the router.

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Is this a wired or wireless connection issue?

Who is your Internet Service Provider (ISP)?

3. What type of Broadband connection are you using?
4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo
[NetGear Wireless-N 150Router, Model WNR1000v2]

5. What is the Name of the Anti-Virus, Security or Firewall Software
[None], Malware-bytes Anti-malware Home Premium
DxDiag In Attachment with IPConfig.txt
I've already asked the TP-link support people for help on as to why My external Adapter (TP-Link WN822N) Says it is connected to the internet, but either will not load pages or Go super slow? And Transition between the two, Most of the time saying DNS Is not responding only to work again for a short time with a slow speed. I have had it working and rather speedy beforehand And i have already tried posting on another Troubleshooting site to only never be responded to Stating this

[I have a Compaq Presario A900 Laptop, It has a Qualcomm Atheros AR5007 802/11 b|g WiFi Adapter, And with some trial and error i can get it to recognise a signal From across the street. Which the neighbors allow me to use, Though it is only at 2 Wi-fi Bars and has a Signal Strength of around 20-30 ish

It is very slow, and if i move my laptop at all it will drop the signal as i have to be in a very specific spot to even get the signal. But the issue is, I was trying to get a better signal so i went out and bought a TP-Link Adapte... Read more

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My machine has been experiencing intermittent BSODing over the last few weeks and I wonder if you could give me a hand troubleshooting it? I'll summarise what i've done so far. It's not given me anything today, as I say, it's intermittent.

System Info:
Processor Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Processor Information: Intel64 Family 6 Model 60 Stepping 3
Graphics Information: NVIDIA GeForce GTX 780 Ti
Mobo: Z87I-PRO
System BIOS: 0903
Installed System Memory: 16 GB
Operating System: Microsoft Windows 7 Home Premium 64-bit (originally installed on system)
Age of system: 1 year, 1 month
OS Reinstalls: None
This is a desktop PC
System Manufacturer: Purchased from ChillBlast
Troubleshooting so far:
* Checked EventViewer for after the crashes. The only useful thing showing is that the Kernel service is shutting down - which I suppose it would if power to it was interrupted.
* Opened up case to check components. Everything seated well. Extremely tidy cabling (if I may say so myself; nothing getting in any fan's way).
* Ran GPU stress test - all fine.
* Ran Processor stress test - all fine
* Ran driver verifier (ran for about 20 minutes) and nothing crashed.

Attached Files:
* PerfmonReport
* Your app collection dump
* IPDT Processor Test results

Appreciate your support :)

A:Intermittent BSOD (full troubleshooting included) - need troubleshooting advice

Bump please :)

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Hiya guys,

after doing what i coudl to try and get rid of this i have come to teh end of my wits. I have found that somehow even with ym reg blocker etc that i have managed to become infected with (at least) WIN32.gael.3666 and that i am experiencing massive slow downs on my PC and network.
From what i can see i now have too many svchosts in my processes but getting rid of them from Vista ultimate isnt as easy as it used to be on XP (well not for me anyway)
Also with this being my day to day laptop i am sceptical to just reinstall as i have a lot of data that i will need to carry over to a new build so would prefer to stop the threat in the first place.
Nothing wierd happening with PC, no silly pop ups or anything but what i have seen is that Outlook sometimes says it is sending 2 mails when i have only a single mail to one person, this is what prompted me to look into things and while Symantec has been finding some DWHxxxx.tmp files it sticks them into quarantine and thats it but the fact i see replicating files it worries me even more.
You will find the DDS.txt below and the other two zipped up like specified (as long as i have done it right)

DDS (Ver_09-05-14.01) - NTFSx86
Run by Andy at 15:44:48.69 on 18/05/2009
Internet Explorer: 7.0.6001.18000
Microsoft? Windows Vista? Ultimate 6.0.6001.1.1252.44.1033.18.2046.788 [GMT 1:00]

AV: Symantec AntiVirus *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
AV: The Shield Deluxe... Read more

A:PC and network slowdown, high CPU usage too

Hello and Welcome to TSF.

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Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


Your hard drive is almost full.


C: is FIXED (NTFS) - 100 GiB total, 6.487 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 0.529 GiB free.

Having too little free space on your hard drive can compromise system performance. I suggest you move pictures, music, etc. to an external drive or USB stick if you have one and uninstall any programs that are never or hardly ever used.


Please visit this webpage for download links, and instructions for running ComboFix:


* Ensure you have d... Read more

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Ok, I have a PC on my network acting as a local test server for php scripts and various other things and after a while, the connection between my workstation and the test machine becomes progressively slower across the network and things start grinding to a halt. I use Dreamweaver to remotely access and save files onto the computer and it becomes so slow that even Dreamweaver struggles to appear and takes so long to save and access any files. When viewing the test web pages across the network it is also extremely slow at this point and transferring any files. The PC also cannot access the internet at any decent speed because the network just grinds to a halt seemingly. This problem occured for the first time several weeks ago so I did a system restore. After this, the power supply cut out so I had to replace it but after fixing the machine, the problem still exists and it's starting to annoy me.

I could try fitting a new network card, currently uses onboard ethernet, but this would mean having to remove another PCI device which I would rather not do as I need them. If anyone has any other ideas, I would be very grateful to hear them!

Thank you in advance.

A:Strange Problem... Network Slowdown

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Ok so I have had a recent problem with my home network. It has randomly just jumped to a standstill on the upload side. Speed tests still show me as 8mbit down but only 25-100 k up! I initially thought it was my router dieing (saw some reports that my ddwrt version could kill my router if set too high) and got a new cheap one to test it out. Same problem. My trouble shooting and I have determined it is my roommates laptop. My desktop and laptop run fine but instant his logs onto the network down it goes (internet wise, the network is fine). As such I am checking his setup for the common viruses and such but haven't found anything that pops out to me. He is currently running vista home premium SP2 with Webroot antivirus with spysweeper (a program I know nothing about and have no wish to learn as I like my own AV). I have done a small lookover the hijack this log and haven't found anything from memory or google as popping out horrible that could screw my connection over like this. Does anyone else see what I am missing or possibly have some ideas as to how his system can be screwing things up? Any help is appreciatedLogfile of Trend Micro HijackThis v2.0.3 (BETA)Scan saved at 3:46:21 PM, on 1/16/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18865)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\Rt... Read more

A:Windows Vista network slowdown

ahh just saw the stickied post about hjt posts. Seems someone beat me to posting in the move thread. Thank you admins and person who did it, sorry to others who i annoyed with wrong posting

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For the last six months our home network has periodically slowed down to a crawl. Eventually it regains the speed it should have, but sometimes that takes several days. Generally it's outside connectivity that slows, not the internal network. I apologize in advance for such a long post, but I've tried many different solutions. So far nothing has worked.

Our network has up to ten computers, two printers and a couple of hubs/switches. This is all run through a Netgear router and a DSL connection. The printers are a Ricoh Aficio and HP 3055 multifunction machine. The computers range from homebrew desktop to several notebooks -- including one Mac. There's also a Buffalo Terastation for backup and a Windows Small Business Server 2003.

The slowdown seems related to a strange device on the network. The name is "Sony Science Labs" with the MAC address 00:01:4a:c0:ca:04. I've permanently assigned this MAC address to the internal IP address (Yes, I have tried blocking this IP address. As far as I can tell that hasn't done much good.)

This device (whatever it is) engages in a stream of conversations. I've used Colasoft's Capsa software to monitor the network activity. Below are four sample records from the conversation log.

No. Relative Time Source Destination Size Decode
238951 00:02:56:537914 96
239985 00:02:57:287303 TONYSONYNB:netbios-ns 96
250071 ... Read more

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My system has slowed down a lot since I first installed windows XP, primarily because of a lot of software I guess. I found that Norton systemworks 2004 seems to cause quite a bit of slowdown, but I'm not sure if it's just that. Anyways, since a week ago, my 1.5M DSL connection has slowed down to a 128Kbps ISDN connection. At first I thought that the modem was wearring out and needed replacement. But I connected the same modem to my old AMD K-62 500 and it got higher than 1.5M. Therefore, I concluded that the problem must be associated with this computer. I reinstalled the NIC drivers, tried ones from the motherboard manufacter, but none solved the problem. I have no idea what's wrong with it. Here's a HijackThis log that might provide some info:

Logfile of HijackThis v1.97.7
Scan saved at 1:52:13 PM, on 2/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
P:\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shar... Read more

A:Major system & network slowdown...

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We are running four pcs on a home network. The main pc is XP, the other three W2KPro. Set up is cable bb, four port hub, and is wired. Two of the W2K pcs are experiencing slow downs, and freezing, very reminiscent of the old days of MSN, when you would type, and nothing would appear for several minutes. Anyone have any suggestions as to how to remedy this, and would a router improve the whole set up?


A:Slowdown and freezing experienced on home network

You probably already have a router somewhere or otherwise only one of the PCs could access the internet at the same time.

If you are really using a hub (are you sure? A hub, a switch and a router are very different devices!) then you could try setting the link speed and duplex manually. You have to set half duplex and maybe 10Mbit/s if you are indeed using a hub.

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Dear all,

I recently made these modification to my system (lenovo laptop with windows vista business):
- I installed Zattoo on sunday, and a part of a couple of program crashes everthing seemed fine
- I was requested to install the java update jre yesterday morning, accepted.

After that:
- the system do not shut down (at least in 8 h) and displays a nice "Disconnecting.." screen
- the network support is completely gone (no LAN, no WLAN)
- the system is almost unusable (File Explorer do not load,uninstalling applications is unfeasable..)

can you help me somehow?

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About 2 weeks ago, caught a few email viruses. Trojans!! Got rid of them using Shield Deluxe 2008 (upgrading to 2009 now soon), annd thought I would be alright. Scans say there is nothing there, but since removing the viruses, I have been having problems that I didn't have before catching them. As soon as I rid the viruses, the internet started slowing down. To the point where pages take up to 2 minutes to load, where as it was not so in the beginning. I checked the network utilization %'s, and it is stuck at 0.02%, topping out at 0.03% occasionally.

I have also been getting redirects alot now. A lot of "google" redirects, dell redirects as well as a few others. I am at a loss as to what to do. PLEASE HELP! Here is the HJT log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:19 PM, on 3/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\D... Read more

A:Viruses Removed - Now MANY redirects, slowdown of apps/browsers, network util problem

bump...any help anyone?

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Hi,its hawkns my laptop went blank on the screen but fun do operate as well as power on indicator.i tried hold a power button for a munite but nothing worked pliz help me

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how to retify trouble of win xp while on switch on the button

Reboot and select proper boot device and press enter

plz send me asap



what error does the pc / laptop return ,
or what does the system do that its not suppose to

or if you will , what percisely do you need the diagnose steps for ?

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You cannot, usually, release a 169.x.x.x IP address or 'get' a new one
with the Repair or Renew feature, it doesn't know what connection to
repair other than the 169.x.x.x one and so will nearly always return a
fresh 169.x.x.x. It could be worth a try all the same though:


A:Troubleshooting the 169.xx.xx.xx IP

How is your network built? The router ought to assign you an internal IP address using a DHCP assignment system. If you're just using a hub then that's another problem.

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I have Windows Vista, Service Pack 1 on an HP a6142n with AMD Athlon 64 x 2 Dual Core Procesor 4400+ 2.3 GHz. RAM = 2GB. 32-bit OS. I have hard drive space used of 220 GB and free of 143 GB. It is a desktop. I have been through the malware log forum and am certified as "clean." My ISP is Charter, and I confirmed with them that our "link" is at 16MG.I'm sort of in the "if it ain't broke - don't fix it" category. I am, however, currently having a problem with a slow machine. It is especially noticible when downloading my email (Outlook 2007). It often goes a byte at a time and heaven help me if someone sent a photo in the email. It can take 10 minutes to do what used to be done in a second or two. There haven't been any new applications loaded in ages. Does SP2 contain anything that might be a remedy for this? Or, is there something that I can specifically do in Outlook to troubleshoot why this is happening and get it speeded up? Does it care about sizes of files or anything like that?Thanks in advance for your help.

A:Need help troubleshooting. Do I need SP2?

For system security reasons I would strongly recommend updating to SP2.

As for your computer running slowly, there are several reasons why this happens.

Fragmented hard drive---defragment the hard drive.

Too many programs running in the system tray---disable their automatic startup feature within the program's settings.

Bloated hard drive with too many non-used programs----uninstall programs you do not need.

Too many address bars in Internet Explorer-----remove all but one, it also gives you more browser space.

Too many add-ons in Internet Explorer---most are not needed, flash players are okay, but too many add-ons slow the browser down.

Too many browser helper objects in Internet Explorer---Most don't help at all.

ActiveX control files------again depends on what its for and if its really needed.

The list goes on, but these are a few that can slow down a computer while surfing the net.

Firewalls, security settings in browsers can slow you down a bit to, but they are worth the the protection they give you----Do not disable those.

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Hi, I'm using the new AIM 6.5 and I'm having problems every time now. It tends to freeze my whole computer when I use it, especially when I IM. I've tried uninstalling and reinstalling but that didn't work. Any ideas?

Thanks for your time.

A:AIM Troubleshooting

HestiaCerridwen said:

Hi, I'm using the new AIM 6.5 and I'm having problems every time now. It tends to freeze my whole computer when I use it, especially when I IM. I've tried uninstalling and reinstalling but that didn't work. Any ideas?

Thanks for your time.Click to expand...

Best to use another way.. I use GAIM or PIDGIN instead both can open the AIM Yahoo IM an etc.. Don't hose the system like AOL IM. Give those a try instead. Free 100% no ads an etc..

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Hi guys (n gals)

So this is my problem
When the usb memory stick is connected, and i try to access the drive, its empty, just a blank screen.

When i try to copy files onto the memory stick(drive e), i get an error message saying "cannot find specified file. Make sure u specify the correct and file name".

Now im really frustrated and dont know what to do. PLZ HELP :-(

PS: the drive is saying that i have a kingston usb memory stick attached, but when i go to "manage disk drives" on my computer, its not reflected there.

Thanks guys, any help appreciated!

A:USB Troubleshooting

Does another USB memory stick work normally?

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Really stinks. My wifes computer is aboslutely INFESTED with spyware and she refused to use Norton antivirus because there were good "free virus programs on the web." So I buy Norton, install it, reboot then get "application failed to initialize properly (0xc0000005) click ok to terminate application. I click ok and the backround loads.... and thats all. How do I fix this and get windows to load up properly? Any help would be appreciated. Thanks

A:My troubleshooting....

Hello and Welcome to TSF

Did you ininstall the current anti-virus program before installing Norton ? Running 2 anti virus programs can cause system slow downs/instability and conflicts.

Try booting into Safe Mode and using System Restore. If you have no luck you may be able to do a repair install. If it is that ifested with spyware the easiest way out is a reformat and install.

If you get the system back up, follow these steps to removing spyware/malware.

First Steps at Removing the Malware and Posting your Log

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I am new to forums. Last week my husband's computer had SpySheriff and I followed the instructions to get rid of it. Last night he told me he again was having "issues". He has an HP Laptop zd7260us running XP Home with SP2. We have Spy Doctor, Spy Sweeper and Norton Internet Secuirty suite. I make sure we download all updates from Windows regularly as well as do routine sweeps and scans. Here is what i have done or tried to do thus far:

I backed up everything of his on CDs from his document folder

I have tried to run Spy Sweeper several times; computer crashes

I was able to run Spy Doctor and got the following message:
Scan Results
Scan Start 1/11/2006 8:57:23 AM
Scan Stop 1/11/2006 9:44:22 AM
scanned items 123564
found items 1
found and ignored 0
tools used: General scanner, process scanner, hosts scanner LSP scanner registry scanner browser defaults favorites and zonemap scanner, active X scanner, browser activity scanner disk scanner
Infection Name
Known Bad Sites C:\Documents and Settins\Karl Hall\Local Settings\Temporary Internet Files\Content.IE5\Q7U60BWD\abx_adserve{1}.htm
I removed and quarantined this file
Then I tried to do Norton Scan. Computer crashed several times.
I think that is all....I am going to go to coffee and hope when I come back one of you guys has some good help for me before I boot this computer out into the middle of the street!

A:Help With Troubleshooting

Download and try a scan with Ewido Anti-Malware v3.5Ewido Install and Scan InstructionsThe Ewido Full database installer [with all current ewido signature files] can be downloaded from here.Then perform one or both of these online Virus scans:[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component]Trend Micro Housecall Scan for Internet ExplorerPanda ActiveScan

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when trying the update on Windows 7 64 bit keep getting message "troubleshooting has experienced an unexpected problem and cannot continue"


Hi drusus What are you trying to do exactly? Install Windows Updates? If so, what error message and code are you getting when the installation fails?

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My friend came to me with his PC full of viruses.So I thought I should use DBAN and I formatted his hard disk.now when I try to install XP the system does not go through the rebooting process while installation.As a result I have to start all over again.please help.
Thank You

A:troubleshooting a PC

System manufacturer and model?

What media are used for this install effort?


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