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Getting out of Safe Mode/checking if Windows is installed properly

Q: Getting out of Safe Mode/checking if Windows is installed properly


I was trying to install Norton 360, but I got a message saying that it couldn't successfully install the components for setup, and linked me to their tech support page, which gave me a link to install Microsoft Visual C++ 2005 SP1 Redistributable Package (x 86). Tried to install it, and got this message:

"The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows installer is not correctly installed."

How check if my Installer is installed properly? How do I get out of safe mode?

My computer: Dell Opti-Plex GX260, running Windows XP Home Edition SP2.

Preferred Solution: Getting out of Safe Mode/checking if Windows is installed properly

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Getting out of Safe Mode/checking if Windows is installed properly

In Safe mode the graphics uses native drivers for the graphics which usually mean that the icons are larger than normal and look grainy. The real give away though is that the background behind the icons is black. If your desktop appears normal with its normal background then you aren't in Safe Mode. I suspect that you aren't running in Safe Mode, you would have noticed the difference.Microsoft suggest the following as potential causes of this problem.This issue may occur when both the following conditions are true: * You are using Windows XP in Normal mode. * The Windows Installer Service that is included with Windows XP is unregistered or damaged.Microsoft goes on to suggest a resolution for this, I would suggest that you copy this and print it so that you have the instruction to work from as you go through the process. The link below will take you to this site.http://support.microsoft.com/kb/315353This procedure will make changes in the registry, for this reason you should back up the registry before making any changes.Backing up the Registry with ERUNTBackup Your Registry with ERUNTPlease use the following link and scroll down to ERUNT and download it.
http://aumha.org/freeware/freeware.phpFor version with the Installer:
Use the setup program to install ERUNT on your computerFor the zipped version:
Unzip all the files into a folder of your choice.Click Erunt.exe to backup your registry to the folder of your choice.Note: to restore your registry, go to the folder and start ERUNT.exeIf you have any question or need help with this please don't hesitate to ask.

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I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning.

The problem is this;
When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that moves about normally. I've waited for the normal desktop environment to appear (ie icons and taskbar) but this doesn't happen (btw, my desktop background color is always black).
The system boots perfectly in safe mode.

Yesterday was the first time in over a year I used utorrent. I used to get the BSOD when I used to use it. I couldn't rectify the problem and hence had stopped using it. It worked fine yesterday though.

Any idea whats happening and how I could fix the problem?

A:Windows doesn't login properly in normal mode but fine in safe mode

I've tried running SFC /SCANNOW a couple of times but I keep getting a message that there may be corrupted files. I also created the sfcdetails.txt file.
Going to try the system restore option now

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It's a new build, right from the start i noticed it would freeze periodically. Google chrome has been very slow loading pages and sometimes it will hang, being a good few few before it brings up the task manager options when i press ctrl + alt + del.

Im now running it in safe mode and it runs fine, works fast and loads the pages fast. Loading windows normally it's now so bad that the desktop icons don't even load properly. It can't be malware or anything because as ive said, it's been this way from the start.

I went and disabled a lot of the startup things from msconfig and still no difference

Ive updated my system as per the rules so should be on my profile.

Any help is appreciated.

A:Windows does load, but only properly works in safe mode now

I've done this and disabled all services How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 and it works, but not as fast as it was in safe mode but it is working

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Hi everyone.I have strange issue with windows 7 32bit. I have tried searching for similar issues, but I couldn't find anything relevant to my problem.So here is my problem.

When I turn on the computer it loads windows, then the deskop & the taskbar icons starmenu icon, the clock etc but the tray items don't.

When I try to click over something it shows the loading mouse cursor (hourglass) ... and I cant click anywhere.
I also cannot enter ctrl+alt+del to enter task manager.

Then after I restart the computer from the button and I enter in safe mode ... after I shut it down from safe mode I turn the computer once again, and I enter in windows without any problems. But if I shut it down again the next time I boot, the same problem happens again .. so any ideas ?


A:Windows 7 only loads properly after i boot on safe mode previously

Do you have an antivirus software? If so which? Have you tried Microsoft Security Essentials (FREE)? If you want to, disable or remove any old antivirus and install it (You cannot run two AVs together; I am not sure if you can install it in safe mode or not either). Let it update and then do a full scan (will take some time).

If you have no viruses, you can try this: Optimize Windows 7
(remember, no one is asking you to buy anything or to change settings you do not feel comfortable changing. This is just an exhaustive list)

If none of these options work, let me know. Have you previously removed viruses or have changed important windows settings?

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This morning I saw the latest Windows 7 updates on an old computer I have (A VM running in XCP-NG) to run an old version of Confluence Wiki but that's not really important.
After installing the updates and rebooting the VM is so slow that it looks frozen at times. I restarted it in safe mode to remove the updates but when I access the Windows Updates list from Programs and Features it shows "No updates installed."
Has anyone else seen something like this? I have backups of this VM so I'm working to restore from a backup and before you ask, I know - I have to update that Win7 machine to a more recent version of Windows.
Thanks in advance and best regards.

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Essentially what the title says: I was trying to fix my brother's computer because I kept getting a website redirect and I know something's wrong with his computer. I ran Malwarebyte's, Ccleaner, and AVG and they didn't catch anything. I came here after googling and seeing some advice to another person with the redirect issue, and did the run: msconfig: checked the safemode box in the BOOT tab. So I restarted his computer (it's running XP) and kept trying to restart in safe mode but it kept taking me back to the screen that gives the option to start in safe mode or normal. No matter which mode I chose, it kept coming BACK to that screen so I finally just manually shut it down. HELP! This sucks!

A:Can't start windows after checking the "safe mode" box in the run command

Welcome to TSG!

You'll have to manually edit the boot.ini file.
See post 4 in this thread:
XP Safe mode loop

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I'm running windows xp home edition version 2002, Service Pack 3. My display device is NVIDIA Geforce4 Ti 4400. I installed Windows XP update KB967715 and after I rebooted, once windows xp started, my display flashed about 6 times then went dark. I'm able to use the internet via safe mode. I've uninstalled this windows update and all the ones from Feb: KB958687 and KB960715. I've also reinstalled all my display drivers.

The error messages I received are:
Error code 100000ea, parameter1 835d17e0, parameter2 83465008, parameter3 f79aacb4, parameter4 00000001.

Error code 100000ea, parameter1 834f74d0, parameter2 834ea768, parameter3 f42ffcb4, parameter4 00000001.

Error code 100000ea, parameter1 82dac4f0, parameter2 834b4b10, parameter3 f79aacb4, parameter4 00000001.

I'm at a loss, the next options I can think of are re-installing Windows XP and I'd rather not if I don't have too.

Anyone have any other ideas?


- Rachel

Standard Question Answers:
- Were there recent crashes that could have caused this problem? No
- Did you install new software recently? If this is the case: Which software? (Brand, version, build) - NO
- Did you do any of the following:
- Run a scan with an updated anti-virus program? - NO
- Run a scan with an updated anti-Trojan program? - NO
- Run a scan with an updated root kit detection program? (This only for Windows NT, W2K and newer!) - NO
- Run anti-spyware scans with at least two freshly updated anti-spyware... Read more

A:Installed most recent Windows update; display no longer works except in safe mode

Hi Rachel and welcome to TSF

You didn't say, but I'm assuming that after the uninstalls the problem is still there.

Try doing a system restore to a time before the updates.

If you can boot in the safe mode and get video, then it must be something that is booting up in regular mode that is messing up the video. Before doing a re-install, look in the msconfig and see if something was installed there that might be the culprit. Under the start tab, the check boxes will let you selectively disable applications that install during normal boot. See if one of them is problematic. What each of those items do can be seen here:


Do you have any red or yellow marks in the Device Manager? That almost always means a device driver problem.

If you have to resort to a re-install of XP, I would suggest a Repair Install which will leave your normal applications and data in tact. Guidance for that can be seen here:


Hope this helps,

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I am attempting to repair a computer owned by my roommate's son; he received it second-hand and has been running it without any protective services on it, and it has become infected with malware.

At this time, I don't know what the infection is or how to clear it, for the following reasons (which I have failed to find a solution for on my own):

1. When booting into Safe Mode, I am unable to load the OS when logging in as Administrator. The OS hangs after accepting the password and never finishes loading.

2. When booting into Safe Mode and logging in as his user name, I am unable to run any services or access any drives to load diagnostic software packages. Every few minutes, or any time I attempt to perform a task such as opening the "My Computer" panel and accessing a drive, the "You are operating in Safe Mode, click Yes to continue or No to use System Restore" prompt pops up and closes all windows, forcing me to start over (which in turn triggers the prompt to return).

I have been able to load the Task Manager under the user profile, and have on a couple of occasions identified the task sysnotifier.exe as one possible culprit, but I don't think it's the only one and I'm unable to actually run anything to remove it; killing that process has not allowed Safe Mode to continue running.

I also suspect the HD is overloaded, but again, I can't get past the initial "My Computer" screen to access anything at this time; attempting to load ... Read more

A:Safe Mode fails to run properly

'K. You've got serious problems.

What I'd do first is pull the HD and install it as a secondary drive on my known-good and malware-free computer.

Run chkdsk /r right off the start.
Then run Clean Up ! to get rid of temporary files.
Then run your local, installed anti-virus software on the secondary drive.
Then run TrendMicro's "Housecall" on the drive.

Then you can start looking around for data to delete, move off or whatever. Once the drive is 90% clean, verified as having good sector addresses and enough free space to work with, you might be able to gain some traction on the boot issues.

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Hi All,

Any help appreciated,

I have an 'old' S series Fuji Lifebook, running xp pro, not sure on ram etc, but its not 'that' old.

Basically, just started it up and it went to a blue screen error, but it reboots automatically too fast for me to see the errors.

I have tried booting into last know good config, - same

Tried booting into safe mode with networking, got to user screen, went to log in and it cam up with a error something like 'cant creat temporary user file' and gave a 30 sec timer. Happend the same through the admin user.

Tried booting into safe mode alone, got to user screen, logged in, but only to black screen with the 'safe mode' words on the corners. I have Ctrl Alt delete and am currently running my virus scanner. but to be honest dont expect it to cure any faults.

Any ideas?

Many thanks


A:xp not booting into safe mode properly

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I bought a brand new dell vostro v131 computer one month ago.
I received it with Ubuntu, but I installed my own Windows 7 Ultimate.
Since the time I bought and until now (after hours on the phone with Dell support) - my internet has been working terribly slow (0.1 MB per second on speed tests) . This happens on any and every internet connection (Home, university etc..).

On safe mode it works perfectly.

What is the problem? I read some other threads but none helped me.
I don't have an Anti-virus.
Because the comp didn't come with Windows I downloaded the dell drivers myself (directly from the Dell website) .

Anyhow I don't know what logs and stuff I need to post so I'll wait for a reply to tell me what I need to do I'm a comp science student but I don't know much about computers
Help! I can't live in Safe Mode.. I'm not that kind of guy


A:Internet working properly only in safe mode

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Since a recent Trojan/rootkit attack, I have been unable to access Safe Mode properly by pressing F5 in the conventional manner. Once Windows has launched fully and the Start button is visible I can then access Safe Mode via Run\msconfig. If I use the conventional F5 method, the initial Safe Mode options appear but I am unable to move the cursor up to my preferred choice e.g. Safe Mode with networking. I have, as far as I judge, successfully removed the offending Trojan/rootkit using AdwCleaner. To be on the safe side, I also temporarily disable System Restore and then reenabled it.
I have also run:
Subinacl.msi – from the MS website
By way of background, (this is not an exact account, but gives you a rough idea of the sequence of events as far as I can recall) I initially realised that my PC had suffered some type of attack when the mouse became unusable, shooting to the top left of the monitor. After restarting in Safe Mode I was able to run System Restore, which appeared to have fixed the problem. However, a day or so later the computer suddenly displayed a black screen and appeared to have suffered a hardware failure. I restarted it in successfully in Safe Mode, shut down and restarted normally, but the problem was repeated. I then attempted to restart in Safe Mode but was confronted with a screen requesting that I press F2 to enter setup – which probably unwisely I did. The machine then briefly entered the BIOS, but was uncontrollable and then resta... Read more

A:Unable to access Safe Mode properly from F5 in XP

The right key for Windows is F8 and not F5.

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Regardless of the browser type I cannot view many web site properly. The images are all out their proper place. Even some emails display improperly as well. If I boot in safe mode everything looks fine. I have gone into msconfig and disabled everything in startup but that doesn't solve the problem.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 7854 Mb
Graphics Card: Intel(R) HD Graphics, -296 Mb
Hard Drives: C: Total - 466135 MB, Free - 116652 MB;
Motherboard: Sony Corporation, VAIO
Antivirus: ESET Smart Security 5.0, Updated and Enabled

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:43:53 PM, on 27/08/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Program Files (x86)\DriverUpdate\DriverUpdate.exe
C:\Program Files (x86)\SlimDrivers\SlimDrivers.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe
C:\Windo... Read more

A:images on web browsers not displaying properly unless in safe mode

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Hello all, and thanks in advance to anyone that would be willing to give their precious time to help a stranger with a computer problem.The issue: my desktop computer only functions normally in Safe Mode.The system: Dell Dimension 4600, Windows XP Home Edition, Service Pack 3, Build 2600.xpsp.080413-2111The symptoms: In normal startup mode, Windows loads VERY slowly. The desktop icons, start menu, and taskbar all load VERY slowly (several minutes). They often freeze and sometimes disappear altogether. In trying to initially determine if there is Malware, I am unable to install SuperSpyware (Error: The system administrator has set policies to prevent this installation). I am the only user of this computer and am an Administrator. In looking at the Event Viewer, there are numerous System and Application errors, especially 10010 and 10005 (DCOM), 7026 (Service Control Manager), 4 (sptd), 20 (Windows Update Agent). In addition, the the Device Manager indicates a problem with the Audio Device (onboard, SoundMAX Integrated Digital Audio). It asks me to reinstall the driver, but does not automatically find it, and I do not have the disc and am unable to find it online. Using Safe Mode with Networking, the system seems to work fine. In Normal mode, overall performance is so spotty that it is terribly difficult and time-consuming to do much of anything.Origin: These issues began about 2 weeks ago, when I began having problems scanning/printing with my HP Officejet 6110 AIO. ... Read more

A:XP Home- Computer only works properly in Safe Mode

Hi -
What Antivirus programs are you running and is/was it set to scan at a certain time - Your first defense is your A/V program -
In safe mode with networking try to download SUPERAntiSpyware or Malwarebytes - Update either program you can get (this can be done while still in safe mode) - Scan in safe mode (not a usual step but it may be required in your case) -
Leave the printer uninstalled for now and see if you can get any form of scan - It sounds infection or printer related -

Thank You -

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Hey there, new to the forums. Just finished building my new computer yesterday - i installed windows 7 and all the motherboard drivers etc - everything went smoothly. I then plugged in my ethernet cable but saw that in normal mode my computer had very slow internet. I went into safe mode with networking and tried the internet there and it was its normal speed. Obviously something is booting up in normal mode that is stopping/limiting the connection. I uninstalled norton (came with the motherboard drivers) using the uninstall norton tool, i also uninstalled any other virus protection and disabled my computers firewall but to no avail - it's still real slow. Please someone help! Thanks.

A:Solved: New computer - Internet only works properly in safe mode

try a clean boot and see if that now works ok
if so then see the section
Determine what is causing the problemClick to expand...

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I got a virus yesterday off a dodgy website, in task manager it showed that i had 2 rundll programs open, note pad and a couple of internet explorer pages, i kept trying to close them but i couldn't.

Anyway i scanned using Avast and it said there was no virus etc but i restored my laptop to a couple of days ago.

Now i can't open task manager properly or install a MBAM and the screen is a bit dodgy as well, text boxes in internet dont open properly and text is a bit funny. I can't open these in safe mode either or system restore.

I couldn't even sign up to these forum on my laptop - i couldnt see what i was typing in the text box.

I've attached a screenshot of task manager and when i try to open the MBAM installer.

Any help greatly appreciated.


A:Programs not opening properly e.g Task Manager (even in safe mode)

Sounds like you're still infected, and that it got into your System Restore points. Confirm if this is the case by installing Malwarebytes in Safe Mode with Networking to update and run a full scan. If this fails download Windows Defender Offline, writing to flash stick or burning to CD, booting to update and run a full scan.

If infection is found confirming your Restore points are infected, turn off System Protection and run another full scan with Malwarebytes, then Avast full scan or Boot Scan if available. System Protection - Change Disk Space Usage

Google the actual virus to see if it requires special tools for removal. Our Security forum experts can consult.

Once it's confirmed removed, run SFC -SCANNOW Command to check System file integrity.

Serious infections can sometimes require a Clean Reinstall - Factory OEM Windows 7 following or adapting these steps to get it perfect.

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Hey everyone.

I'm having some pretty annoying issues in regards to my USB devices. This applies to all of them; 2.0 and 3.0 on the front of the case and the I/O of the rear of the motherboard. This is what happens:

If I have things plugged in (say, my Behringer Audio Interface, a flash drive, and my USB Linksys Wi-fi adapter) during boot, they work so long as they are not removed and plugged back in. That's where the issues come into play. If I pull out my wireless adapter, say, to make room for my MIDI Keyboard or another flash drive, it will not work. The items that are plugged in during boot will work, but if something is removed and/or plugged back in, the device will not work. My Behringer USB Audio Interface, especially, will lock up the PC upon taking out/plugging back in and I'll have to do a hard reset.

One strange thing I notice is that the USB devices - although not operating once plugged back in while Windows is active - will begin to light up/work if I start shutting down my system. I run Windows 7 Ultimate x64, so when the blueish screen pops up that says "Shutting Down," the USB devices (such as my wireless adapter) will begin working, but at that point it's too late since it's shutting down. Additionally, everything works perfectly in regards to my USB conundrum when I run in Safe Mode.

I'm not sure what would be causing this. Any assistance would be greatly appreciated.

My specs:

Motherboard: ASUS P8Z77 V - PRO
CP... Read more

A:USB - Only Working Properly if Devices Plugged in during Boot/Safe Mode

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I am receiving the BSOD on startup consistently. Safe Mode works properly (I'm posting in it). SF file attached.

Prior to the consistent BSOD, I would receive random BSODs, mostly while gaming. Each time, I cleaned the PC, ensured all fans were operating, and monitored temperatures.

Thank you for any assistance.

A:BSOD on startup, Safe Mode works properly, 0x000000e1

Hi dmacko.

If you are on any other place with this issue, make it sure that you will not mix the suggestions up. There is a fair chance that the two different sets of suggestions may cause a greater damage.

The BSOD dumps are not providing adequate information about the crashes. But all those are stop 0x1E. As per Carrona.org, STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

As you are saying that Safe mode is working properly, the first suspect is any driver.Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally ag... Read more

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Hey all. I'm new here but, I've had this problem for weeks now and I've decided enough is enough.

1. About several weeks ago, seemingly out of nowhere, my internet connection started behaving incorrectly. It was occasionally having small pockets where it'd drop out. A ping test to websites such as google would give both "Reply from" and "Reply failed."

2. Internet using applications such as MSN and AIM were unaffected but a game I was playing would drop out whenever this occurred, and internet pages would either partially load or time out.

3. This error gradually became worse and worse, the time outs more frequent, to the point where MSN and AIM were only barely working. I contact my ISP and the connection was fine, the modem is fine, etc.

4. Also - another thing that occurs while my desktop PC had errors - all other machines connected to the network experience similiar errors, the dropping out of the connection. It is only when my PC is switched off or the cable removed ; that they would perform normally again.

5. Every now and then the connection would suddenly return to it's normal state. In a state where it was not performing ANY internet functions (no applications, constant ping time out) I took it to a technician. They plugged it into their modem, it worked fine for an hour, so they let me take it home. It worked perfectly for about a day, until I woke up the next morning to discover the same errors starting again.

6... Read more

A:Internet not working properly outside of Safe Mode -plus- computer now freezing.

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I installed sp 3 and my computers constantly rebooting, I can't log into safe mode at all. I tried xp recovery disk but it tells me I need an administrator password in which I never set one up and can no longer continue to try the sp3 removal? Is there a way to get past the password?

A:Installed Sp 3 Now I Can't Reboot Not Even In Safe Mode

If you dont have a password set, try hitting enter. (I think thats the default for no password)

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I've had the Vista RC1 installed on my second hard drive for some time now and it's been working great along side with Xp on my main hard drive. Now for some reason Xp has become a mess and because the boot utility only allows for safe mode in Vista I was wondering if there was a way to run Xp in safe mode. Any solutions?

*When I try and run Xp it freezes at the log-in screen for a long time, then allows me to enter my user name password then says "to continue you must authenticate your Windows version" even though my Windows version has already been authenticated. After doing that it goes to my desktop but without any toolbar at the bottom of the screen and no icons.

Any ideas/solutions would be appreciated!

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I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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I am currently getting help in the virus section of this forum as my pc has currently crapped itself.
I need to boot into xp safe mode to finish some more of the procedures I have to go through and when I press F8 it will allow me to safe mode boot into vista but not xp. Even if I go to the screen to choose which os to go to the F8 options of F8 wont show anything for xp. This has nothing to do with my other viral problems as I have tried safe mode into xp before and it wouldn't work then either.
Please someone help me. I am so close to getting rid of the virus problems.

A:Cant safe mode boot into xp with vista installed!

my pc has currently crapped itself.Click to expand...

and who is going to believe you that?
Click Start, Run and type MSCONFIG
Select the Boot.ini tab
In the Boot Options section at the bottom, check /SAFEBOOT option
Click OK
Restart Windows

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Have just put together a new PC. Installed WinXP Home edition (an upgrade version) with no problems, but it will hardly ever boot properly. It always gets to the Windows XP logo screen; then goes black, showing me the cursor; then just waves goodbye with a tiny little circular dot fading into black in the middle of the screen (sometimes varies this with a screen of fragmented blue lines. Nice.)

So I hit restart and thankfully it recognises it didn't shut down properly, giving me all the options of how I want to restart. I can always restart in Safe Mode, and XP works fine and allows me to do what the hell I want. I have, literally once or twice, managed to start XP normally but it's always crashed after about 5 minutes.

If Safe Mode didn't function so well I'd assume I'd somehow damaged something on the motherboard or hard drive. But who knows... There's a couple of ideas I've had as to what the problem is:

1. I do receive the message "No drive attached to FastTrak controller, The BIOS is not installed" on starting up - I've discounted this as the problem as the BIOS is very much installed (it's cos my moboard can control a RAID configuration if I want it to). I don't think this has anything to do with it.

2. There's something screwy with my floppy drive. On turning on the PC the light goes on and stays on - the way it does when it's looking for a floppy when there isn't one in it. It's detec... Read more

A:[Resolved] Installed XP; can only start in Safe Mode

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I have dell computer with following:
Microsoft Wndows xp
home edition
Verson 2002
Pentium 4 cpu 3.00Ghz
2.99 Ghz, 2.00GB of Ram
Hard drive 149 GB ( I installed new SSD drive 120GB)
Use 35.00GB
Free 149 GB

I recently clone my c:/ drive and installed new SSD drive.

I have following problems:

Problem 1.

At the start before loading operating systems I get following message:

Once I strick f1 it loads operating system.
I do not have floppy drive installed in my computer why do I get this message.

Problem 2

I can not go to safe mode, I tried F1, F2, F8 and F12 to go to safe mode but it doed not work.

Can any one help.

A:Floppy shows up when not installed/ cant go to safe mode

it sounds like your hard disk crashed, and it's looking for alternative devices to boot up from.
reinstall / buy new hard drive

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I installed a 20 gb hard drive disconnected my old one that didn't work, installed winxp and it boots only to safe mode. From there I can access the net ( I am now) and I have tried to change startup items in msconfig, but it still only boots to safe mode. I cannot revert to an older startup that worked successfully, as it hasn't happened yet. What can I do?

TY, Kelly

A:win xp installed on new hard drive...has only ever booted to safe mode

Althought this sounds like a hardware incompatibility, since it's a new install, you might boot the CD and run a system repair.

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I installed my new video card through safe mode and rebooted, but If i try to go to normal mode, the screen turns black... now I'm using safe mode, but what do I do to get out of safe mode and use the video card

A:I installed a new pci video card through safe mode and rebooted...now what?

What type of card is it? Did you install the latest drivers?

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I have an Acer laptop that came with Vista and crashed recently. It was upgraded to the trial version of Windows 7 64bit and has run great with no problems at all for a couple of weeks. Saturday morning I started it up and can no longer run normally. I can open up in normal mode but can't open anything and if anything does open, it takes many minutes but usually get the "not responding" message before then. I have only been able to run in Safe Mode with Networking. Could this be a driver problem? The only downloads I have done since the upgrade are Mozilla Firefox with a couple of add ons and Adobe Reader.

I have run CCleaner and the following is all that came up on it.....
Details of files deleted
Internet Explorer - Temporary Internet Files
5 KB 3 files
Internet Explorer - Index.dat files 0 KB 3 files
Windows Explorer - Thumbnail Cache 1,027 KB 6 files
Windows Explorer - Taskbar Jump Lists 4 KB 1 files
System - Temporary Files 1,950 KB 91 files
System - Windows Log Files 55 KB 5 files
Firefox/Mozilla - Cookies 0 KB 41 files
Firefox/Mozilla - Download History 2 KB 1 files
Firefox/Mozilla - Internet Cache 20,327 KB 221 files
Utilities - Windows Defender 6 KB 1 files
I tried to download and install ZoneAlarm but during set up a message comes up that says "An error occurred installing the package. Windows installer returned '1636'.

I can't run W... Read more

A:Installed Win7 after Vista crashed, now can only run in Safe Mode


Originally Posted by KellyannD

I have an Acer laptop that came with Vista and crashed recently. It was upgraded to the trial version of Windows 7 64bit

Did the system run Vista x64 or Vista x86 previously?


Originally Posted by KellyannD

. . . usually get the "not responding" message

This is known as an APPHANG; if the problem cannot be resolved, the app times-out, then becomes an APPCRASH (about 30 secs). The 3 symptoms...

- "Not Responding..."
- Blue circle spinning endlessly
- fading white background on IE or Windows Explorer
- Did I miss anything?


Originally Posted by KellyannD

I have only been able to run in Safe Mode with Networking. Could this be a driver problem? The only downloads I have done since the upgrade are Mozilla Firefox with a couple of add ons and Adobe Reader.

Given that you can run in SAFEMODE tells me it is probably a driver issue. I know that my Vista x64 has been updated with Firefox, although not used (IE 8 fan here!).

Then there is Adobe.... I gave up on running the Adobe Reader -- it caused constant hangs, crashes and I believe at least 1 BSOD. Why... I don't yet know.

You can easily see what installed/ un-installed & when - The Reliability Monitor -
START | type perfmon /rel | check the acti... Read more

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I have recently installed a new hard drive and re-installed all my old programs.
Everything works fine except InCD packet writing utility. With InCD installed my PC gets through the POST test then hangs on the Autoexebat file before booting into Safe Mode.
If I uninstall InCD the PC boots ok and is stable.
Any ideas for a cure would be appreciated.
My OS is Win98SE. My Anti virus and spyware programs are up to date.
I have defragged the HD and generally cleaned up elsewhere.

A:Solved: With InCD installed computer boots to Safe Mode

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Just got a GTX 980 (Asus reference) and when I've got it installed it freezes at "Starting Windows" and I have to hold the power button it to restart it.

When trying to boot to safe mode, the computer hangs on classpnp.sys

I know it's not the graphics card as it boots on my friend's computer and I know it's not a huge deal with the computer as when I reinstall my EVGA GTX 660ti the computer boots fine.

Any ideas? I've made sure it's properly seated with the 2x6pin inserted correctly. I've also tried reinstalling the geforce experience drivers.

A:Newly installed 980, unable to boot (safe mode freezes at classpnp.sys

Have you tried running a Starup Repair

Startup Repair

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On Sunday, my computer did its normal automatic windows update, it restarted and then began looping. I have tried everything, running my Norton Anti-virus, nothing found. I have gone into msconfig and disabled everything, it still will not start and stay on. I have gone into the registry and changed a value from 1 to 4 following directions to fix this, to no avail. Since I have run out of ideas and my laptop will not go on the Internet for some reason, I can go into Safe Mode, but not Safe Mode with Networking, I cannot back up my machine. So my question is, if there is no solution to this, how can I use my external back up in Safe Mode if it will not recognize my Maxtor 1 button back up? I am a photographer and I have not backed up my info in over 2 weeks and I have purchased a ton of iTunes over Thanksgiving that is not backed up. I need to back up my machine before I restore it if that is the only solution.

Any help is greatly appreciated!

Thank you,


A:How can I bacup my computer in Safe Mode. Blue Screen after Microsoft SP3 installed

Hello ,

here is a link that does a great job of doing back ups


you should beable to install it from a cd or thumb drive

it is very user friendly

but when you start to go into safe mode do you see the entry for (Last Known Configuaration That Worked )

well if your system just did updates then this would restore your system back to just befor the updates were installed and you wont loose anything

now your system / is it a store bought as in a HP/Dell/Acer ?
if it is and you installed SP3 to wich caused this loop cycle then you need a patch that you need to run befor installing (SP3) to shut certain drivers down so that you can install SP3

does your system have a AMD processor ? normally this issue happens with mobo's with these processors But its not the processors fault it is the manufacturers fault as with HP put both driver files on their systems for AMD & Intel to wich is the culprit to this issue

I have lost my link and will get it from one of my other techs for i have upgraded to a new system and having to transfer files & links to it but that link got corrupted

let me know

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A:BSOD Fresh Installed Window's Startup not in safe mode Videocarddriver

Hello and Welcome to seven forum

Please read these instructions first so we can assist you further:

Blue Screen of Death (BSOD) Posting Instructions

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Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

A:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hi Guys n Gals , my name is Mark , I have an old laptop I am trying to get going , it has never been online so its not a virus , and the cd rom does not work , and no USB sticks have ever been plugged in all it was used for was playing bejewelled the old one and windows games , not pad then kind of tasks . once shut down moved to new place , unpacked , it would not start up.   by this I mean ... the screen that shows up usually after a improper shut-down .... Safe mode ... Safe mode with network .....  Start windows normally ... that screen ...  no matter what selection I make it freezes there and I can no longer move or alt cntr del ... nothing works .. power button . also Its so old i cant figure out how to boot from usb as the cd rom does not work . I thought I figured it out , but it kept bringing me to the start normally ,,, safe mode ... safe mode with networking screen after 15 seconds of black screen , witch is the reason I thought it was working because generally when I boot other computers the screen goes black with the small flashing thing in the corner for a few seconds then starts booting windows , but this one brought me to that menu then froze ...   
here is a pic of the menu i speak of .
 ACER TravelMate 4000 Series MODEL: ZL1
Thank you very much for reading my post!

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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I am trying to install a new printer on my laptop but halfway through the installation i get a message cannot complete installation due to windows not installed properly, what can i do?

A:Windows not installed properly

Is the installation file for the printer the latest version? Perhaps even for another version of windows?

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After upgrading to SP2 about a month ago so I could take finals on my computer at school, i noticed that my computer wouldn't boot up in safe mode (i just get a blank dark screen and i can hear the computer doing something but giving it a reasonable amount of time it doesn't progress from that screen). It didn't concern me because normal mode was working and i was able to take my tests. But now I want to get to the bottom of this. I delayed getting sp2 because i had a feeling it would mess up my computer. (i've had other problems too with visual skins but i was able to resolve those).If it matters, i ran a scan of my system with spyware doctor and it said i had a trojan.dialer and needed to boot in safemode to get rid of it. When I tried, it wouldn't load. Oh, btw, any way to get rid of that trojan.dialer without using safemode?

A:Windows Xp Home, After Sp2, Safe Mode Doesn't Work, Normal Mode's Fine?

Try running Ewido online scan and post the results overhere.

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I am looking for help 
My windows 7 start in normal mode is very slow.  System is in a loop or is hanging waiting for the hard disk to be free.  The hard disk indicator light is on  all the time ... 
When I start the system in safe mode with networking, the system is fine and nothing is holding the hard disk anymore.
I ran minitoolbox and got the following error indications 
MiniToolBox by Farbar  Version: 20-06-2014
Ran by Toshiba (administrator) on 21-06-2014 at 22:59:54
Running from "C:\Users\Toshiba\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
========================= Devices: ================================
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapt... Read more

A:Windows 7 very slow in normal mode, runs fine in safe mode with networking

Could have crap ton of stuff starting up with windows.
perhaps corupt driver or installed the wrong driver.

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I need some help please as I do not know where to start.

I installed a Windows Update a few days ago and then got a BSOD the next time I turned my PC on. So I did a system recovery and this seemed to work.

Now, it's happened again without me doing a Windows Update and I cannot get into safe mode.

I am really sorry but I cannot even follow the BSOD instructions to run a diagnostic tool because I literally cannot get into anything to run the diagnostics.

Can anyone offer me advice?

A:Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load

We can offer the best assistance if you would upload the following information

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Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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I have a Sony VGN-FW139E with window vista. When my computer tried to boot into Windows, it just hangs on window vista loading screen.
If I selected Safe mode or Safe mode with Networking, I got this message.

Loaded: \windows\system32\drivers\crdisk.sys
Please wait?
Then it did not get any further. Is there any solution to fix this problem? Thx..

A:Problem can't boot into eithre normal Windows mode or safe mode

See if selecting Last Known Good Configuration helps.

If that doesn't work then try this Repair Install For Vista - Vista Forums

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Hello everyone.  I am trying to fix my mom's computer but have so far been unable.  The laptop is running but it is incredibly slow.  When I first got on it a bunch of pop ops took over the screen.  The computer would randomly go to other sites on it's own.  It would go to a search sight called "clarosearch".  Worst of all, it's incredibly slow.  For example, from the desktop, it take about 45 seconds for the IE window to open when I click on the icon.  It takes about that long to navigate to a page and so fourth. I downloaded and ran a registry cleaner, spybot search and destroy, malwarebytes, and ad-aware.  These found a bunch of problems and cleaned some up, I guess.  The pop ups are gond and so is the strange search site, but the computer is still running just as slow.  It's a paperweight.  Getting another computer isn't really an option right now as my mom is unemployed and we're actually trying to get her resume online but we can't even do that right now with the way the laptop is acting.  I downloaded hijackthis and ran a scan.  Here is the log.    Oh, and as the subject says, the computer runs fast and fine in safe mode.  Please let me know if there is any other info that is needed as I'm not sure what to provide.  Thank you in advance for any help or suggestions you can provide.  Logfile of Trend Micro HijackThis v2.0.4Scan saved at 6:26:57 PM, on 4/26/2014Pl... Read more

A:Windows XP Laptop very slow in normal mode but fine in safe mode

Hello scoobyjax,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Logs can take a while to research, so please be patient.Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.***1. Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.***2. Download OTL to your desktop.Double click on the icon to run it.Vista / Windows 7/8 users right-click and select Run As Administrator.Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Check the boxes beside LOP Check and Purity Check... Read more

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all of a sudden Windows 7 became extremely slow in normal mode. This doesn't happen in safe mode.
The laptop now also makes 3 beeps on startup, but the beeps disappear when Windows login page comes up. The only thing I did is updating Java and the beeps started.
I'm sending in attachment DDS, OTL and ComboFix logs.
Thanks in advance for your help!

A:Windows 7 runs fine in safe mode, but very slow in normal mode

Hello maestrale,

Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

   Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.  1.Download AdwCleanerDouble click on AdwCleaner.exe to run the tool.
***Note: Windows Vista and Windows 7 users:
Right click in the adwCleaner.exe and select "Run as administrator"Click the Scan button.

Once the scan complete click Clean to finish cleaning any thing it has found.A logfile will automatically open after the scan h... Read more

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Hello, i have a Lenovo P50 with an m2000m, and it came with a 16gb kit of samsung ram, 2x8gb ddr4 2133Mhz M471A1G43DB0-CPB. So i bought a G.SKILL kit of 2x16gb ddr4 2133mhz, and when i install this kit on its own, under the keyboard, i can not boot into windows 10 pro, but the kit works in safe mode. I also tried with both samsung sticks at the bottom and the gskkill sticks under the keyboard, and it works in safe mode too.  4 sticks with windows 10 pro safe mode:http://i.picpar.com/TQGd.jpgGskill kit:http://i.picpar.com/6PGd.jpg  I also tried with a bootable ubuntu usb stick, it works as well with gskill kit:https://ibb.co/7SF9fWq  

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Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

A:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
Tried reseating the RAM, no luck...
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Freezes right there after 15~20 seconds...

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Windows XP will freeze after about 10-15 seconds after starting up. I cannot move the cursor or right-click. I have no other choice but to hold down the power button and shut down. However, it loads OK in Safe Mode. Where do I go from here to fix this?

A:Windows XP freezes on startup in normal mode, but loads OK in safe mode. What do I do?

Arrrgh! Now when I go into Safe Mode none of the icons appear, and I can't see the Start menu! It's a totally black screen except for "Microsoft ® Windows XP Build..." and "Safe Mode" in the four corners. Please help!

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When I open IE it just stays as a blank screen a warning use to appear saying something about an appcrash but I messed around with it reset the settings. Also system restore wont work neither will a recovery, Im really in need of some help here.

A:Help Internet explorer wont work in normal mode, only in safe mode Windows Vista

Please post the exact warning. It should mention a particular App.

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