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New laptop screen shows just a blank white screen

Q: New laptop screen shows just a blank white screen

I've got a problem with my laptop, a 2010 HP G60-635DX. First, a little history. This was my wife's laptop until she dropped it and broke the display screen. We hooked it up to a monitor and she was good to go. Last Christmas I got her a new computer and again she was all set. In the meanwhile I've been using this old Dell laptop from 2006 with WinXP in it. Works, but is slow as all get out. A few months ago I decided to use my wife's old computer for myself. It comes with Windows 7 and works quite well. Last June I made the mistake of trying the Windows 10 upgrade, and what a disaster that turned out to be. So I reverted back to Win7, but I lost all the drivers that came with it, so I was stuck. So recently I bought a new screen for my wife's old computer, and I installed it today. So guess what? The screen works fine, but all I get is a blank white screen Nothing at all! It's as if the computer can't display anything at all. I just don't understand it. The computer fires up, but that's it. No start screen, no nothing. Just a blank white screen.
Anybody have any ideas as to what's wrong, and how I could fix this?

Preferred Solution: New laptop screen shows just a blank white screen

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: New laptop screen shows just a blank white screen

I got the computer working! Last night I rechecked the connections to the screen and made sure that they were solid, then all of a sudden the Startup Utility came on, asking me what I wanted to do. So I opted to wipe the HD clean and revert it to the original factory specs (don't worry, I have all important files backed up already). I made sure the connector cable was in there good, then I stuck a piece of electrical tape on it just for safety. Now the computer runs as good as new, and I don't have to spend any money taking it in to a shop.
The moral of the story is this - always check and recheck your connections. Lesson learned!

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I have a curious error occurring on an Advent 7006 laptop loaned to me by a friend.

A few days ago it booted just fine and was running well but tonight I fired it up and got a blank white screen with some fine lines vertically. No bootup splash screen, no HDD check - it's just white from the moment the machine comes on.

The laptop shunts around a bit then all HDD activity stops, the screen goes off and it goes through the same thing all over again. Nothing has been installed, updated, modified or hacked about with - it simply decided not to come back up again.

I plugged my monitor into the laptop to ascertain whether it may be screen failure and I get vertical black and white bars. The laptop had been left without power for some days so the battery may be low.

I have googled some, but have found nothing of significant relevance and wondered whether anyone else has encountered this before?

I fear that deep down it may be hardware failure (and in all honesty, being a bloody Advent it's likely to be). Any ideas before I tell the person who loaned it to me????


A:Laptop shows white screen at boot

I came across this link, perhaps it may help:


If it does not help then perhaps it may give you an idea or two..

Laptops really are not my thing!


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when starting up the dell inspiron 14 its showing white screen,  in background its starting up normally and getting windows start up tone as well.  but screen not showing anything.
I tried connecting with hdmi cable and able to see output on other screen.
please advise.

A:Dell laptop shows white screen

First thing to check/replace is the wiring harness that runs between the mainboard and display.  If that doesn't solve the problem, replace the LCD screen.

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I just bought an Acer AL2216W monitor for my Dell Inspiron E1505 laptop. Sometimes it works like it should , but after a while the screen turns white. It still gets a signal to turn on and off using the function keys, but it is white. If I remove the software and reinstall, it works for a while, but then turns white again after several hours. I have XP Pro, with Intel Core 2 Duo processor T7200 with ATI mobility Radeon X1400.

A:Acer Monitor for my Dell laptop shows a white screen

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When using my dell laptop, the screen will get quick tiny color lines and then go white blank and the only way to get it back up is to close my computer and wait about 2 minutes and sometimes I have to do this several times. This usually only happens if my computer is not plugged but also happens when it is just not as often. Any suggestions you have would be awesome! Thanks!

A:Laptop Screen goes white blank

Download System Information for Windows (SIW free version)No installation required.After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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Hi,Please, help!When I open my laptop, it just shows a blank screen with the mouse arrow...I need help please!

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Hi all:

Recently my HP pavillion zv6000 will not load up properly. When I press the power button, it will load past the HP Invent logo and then just shows a white-blank screen and nothing else. I connected it to an external monitor and it still shows the white-blank screen on the external monitor. I did an HDD test in the BIOS and the hard disk passed the test. I un-seated the ram and re-seat it but still I get white-blank screen.

Safe mode cannot load properly. When I select safe mode it starts to load safe mode but stops at the begining of the white loading bars at the bottom of the screen. Please help out some one

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Hi I have this strange problem with my laptop, its a pain to start my laptop, it shows complete blank screen, with all the lights on, hard drive light blinks for a while and then stops. After trying the power button again and again, when it finally starts, my laptop runs fine and all the programs also. Please assist i have an updated version of BIOS and have already tried BIOS resetting and Power Management resetting. Also when it starts, it works fine with both battery and AC power.

Configuration: Windows XP Professional SP3
Model: Presario V3000
Processor: AMD Turion 64, 2.21Ghz
Hard disk: 120 GB

A:Laptop shows blank screen at power on

Have a look here: Tutorial: No POST (Power On Self Test)

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Operating System: Windows 7 Ultimate
System Manufacturer:HP
System Model: Hp Pavilion DV6718CA Notebook PC
Processor: AMD TURION64 X2 (1.90GHz)
Memory: 2GB RAM

When I start my laptop it display the Hp screen as usual but after that instead of booting it display a blank screen with white cursor blinking at the top LEFT corner, the fan is working like... after 3 minutes of waiting the Windows 7 logo appears and Windows Starts. I thought the problem might be that the bootloader got corrupted or something, so I tried booting with Windows 7 CD both but no change still same blank screen with white blinking cursor But Now it gives me Operating System not Found after 3 Minutes Windows Starts Normally. Please note that I have been able to enter Bios setup and change the booting option as well. Bios was showing all the hardware as it usually shows. I Tried to change the HardDisK But the Problem Remained.
When I try to Press F11 recovery button it performs same thing, blank screen with blinking cursor.
I Also Tried to Format but because when i boot it doesnt take the cd and remain with the blank screen with blinking cursor. After Window Started I Entered and run the setup.exe and installed Windows again but the problem was not solved !!!

Any Help ???

A:Laptop starts to a blank screen with white cursor blink

Is this a brand new computer? When did this start happening?

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Last night I got some message as soon as I rebooted the laptop saying "your computer is locked. You have accessed some illegal sites". and I can't do anything. that screen is locked. And this morning I rebooted again and I don't get that error but as soon as I login, I get blank white screen...can't do anything.

Please advise.

A:Windows XP laptop..lets me login but blank white screen...

by pressing F8, I was able to log in in safe mode. But Normal mode is the issue

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Upon turning on the computer, the white error screen appears, then goes to the all balck screen with white writing:  HP PC Hardware Diagnostics UEFIVersion - BIOS For more inforomationi, please visit:  www.hp.com/go/techcenter/PCDiags Memory TestHard Drive CheckLanguageExit After test completed:  Passed, system returned to same screen.Help please Liz 

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I'm not sure if this is one virus or if my computer has somehow picked up several, but it is pretty much completely screwed. I can't access ANYTHING properly so i am posting this message from another computer.

This is what happens when I turn my computer on:

1. blank blue screen with program error message: "explorer.exe has generated errors and will be closed by windows....".
2. if i click "ok" the message goes away and i am left with a blank blue screen and i have to reboot the computer
3. if i don't click ok windows starts to load up an looks normal at first but then another error message pops up (the same one) and the screen turns black and says some junk like "Warning! You're in danger!" and then some junk about spyware.
4. then a few seconds later another error message pops up and the screen turns white and says "Active Desktop Recovery. Microsoft Windows has experienced and unexpected error..." It gives me an option to "click here to restore" but nothing happens when i do click it.
5. and then another error message pops up and the screen goes black again, then another message and it goes white and so on.

I can't really open any programs properly because another error message will pop up and shut down the start menu before i get a chance to open anything.

I managed to run ad-aware and it found some problems that i cleaned up. then spybot found nothing. then i rebooted and was having the same ... Read more

A:explorer.exe error black screen, white screen, about:blank

Yes, you've got a few malware entries in there (a CoolWebSearch hijack, and a couple of trojans), though it's not going to be easy to remedy without seeing the complete HJT log. Can you possibly copy the log to floppy and then post it from the other computer?

What's the Windows OS?
eg. Is it Windows 2000 sp4? Or is it WinXP Pro sp2?

What version of HijackThis is it? v1.99.1 is the latest version.
Is HijackThis.exe running from a permanent folder, and not from within a zip file in a Temp folder?
This is important. Make sure HijackThis.exe is installed in eg.
C:\Program Files\HijackThis
Re: your questions at the end of your post:
Don't worry about WINNT / winnt and System32 / system32
They are both exactly the same (whether smallcase or uppercase or a mixture).
svchost.exe is legitimate and is an integral part of Windows NT/2k/XP (Services Host).
It is normal to have multiple instances of it running.

Anyway, try this for now...
If possible, please download the following apps and transfer them to the infected pc.
CWShredder (free standalone version)
http://www.besttechie.net/forums/index.php?showtopic=1488 (tutorial)

You will need to unzip AboutBuster.zip to a folder on the good pc,
then open AboutBuster.exe
click the Update button
dow... Read more

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sir,i do have lenovo G500 and since a month i am facing problem of blank screen when i turn on my laptop by pressing power button.have tried all the ways to resolve the issue but helpless it doesn't show anything on the screen and shows simply a blank screen and glowing led of power.kindly help in this issue.

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My laptop was working fine the other day... Came back to it the next morning and the screen wouldn't come on and it kept resetting every 30 seconds or so. Once I finally got it to boot and get to sign in page the screen was all scrambled. But, everything else worked I could log in but couldn't do anything...

Anyone got a solution?

A:blank screen and restarting laptop every few secs or scrambled screen at sign in screen

What do you mean scrambled?

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My wife just bought her new laptop. I went into the hospital last Thursday and her laptop went out on sunday. All it shows is a blank white screen.
Her new laptop is only about three weeks old. Why won't it open.
[personal information removed]
Prod # P1B06UA
is there a phone # I can get phone help?

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I seem to be getting a lot of Trojan Horse Viruses popping up which AVG allows me to heal but my desktop now shows only a white screen behind the programme icons. I did have Webshots downloaded and showed a few pictures. I uninstalled this but the problem is the same. I am not very clever with computers and any help would be appreciated. The Trojan Horse Viruses are TrojanHorse Clicker.FR, TrojanHorseGeneric.XKS and a Trojan horse downloader.

A:Desktop Shows White Screen

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Java loaded up for me and I logged in and the cursor seems to follow my mouse, but everything is white.

I've never used Remote Desktop so I didnt bother with it, since I didnt have time to figure out how to use it before I went to work.

win7rc x64

A:TightVNC just shows a white screen

Give RealVNC a try, used that last week and it worked ok.

RealVNC - RealVNC remote control software

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Yesterday my vbulletin forum started only showing a white screen. http://www.348-409.com/forum/index.php? It happens with ALL pages of the forum including the admin area.

I've been in contact with my webhost and vbulletin and it's been back and forth, neither actually getting me the help I need.

Can anyone tell me what is causing this?

So far I've reuploaded a fresh copy of all vbulletin files making sure it was done in ASCII format. It is the lastest 4.1.3 version. Folder permissions are set to 755 and all php files to 644.

Prior to this I've been having page errors and believe there was malware as my users with Norton reported warnings to me. I was working with vbulletin to help resolve those problems when everything just stopped last night. Forum worked, came back a little later and only the white screen. It's been 24 hours and nothing I try will fix it.
Please help if you can.

A:vbulletin forum only shows white screen?

No ideas?

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I have been using Skype for last 7 seven years.But since yesterday when i open skype,it opens with an empty white window (No option to sign in).It has just Skype,Tools and Help in top.
Skype version
I tried to uninstall the above version and installing skype 6.3 version (some older version) but then it opens with 

blank blue screen when I try to sign in.Please help.

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I have been using Skype for last 7 seven years.But since yesterday when i open skype,it opens with an empty white window (No option to sign in).It has just Skype,Tools and Help in top.
Skype version
I tried to uninstall the above version and installing skype 6.3 version (some older version) but then it opens with 

blank blue screen when I try to sign in.Please help.

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Please load the following in your IE9:

<BODY style="background-color: black">

Can you see a 2 pixel thick white line at the bottom?
In IE8 it wasn't there!
Is this something in my settings?

A:IE9 in full screen shows white line at bottom

I've forgot to mention: go full screen (F11) and hide the status bar to see the white line at the bottom of a black screen.

I could not find a way of editing my post...

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I have a Dell flatscreen; I am not sure of a model number for the screen, but it might be: BN68-00170Q-00

I noticed that the screen had light flickers, and this has been this way for quite a while. Just today, the screen appeared completely white. I have a dual-screen set up. the other screen, the same model, has a menu when unplugged from the computer. When this (broken) screen is unplugged from the computer, the screen still displays white.

My question is: What is wrong with this screen? Can I repair this screen, and if so, what will it take?

Thank You,

- Alistair Wressnigg

A:Screen Help - Blank, White

How old is the screen.........??

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During a two hour period using my laptop, blank white pages appeared, seemingly at random times. There was nothing on the screen apart from the cursor pointer except for a "greyed out" slider bar on the right margin.

There were no options available, except for "right clicking" which did not give an option to exit. The only option appeared to be to switch off the machine.(I realise now that I could possibly have used the task manager)

After a few futile attempts to discover what the problem was and a solution, I called my retailer's technical guys, who tried various things, including testing the hardware. They concluded that the blank page was a pop-up window, initiated by a virus or spyware. I have NOD32 and Spywareblaster installed and neither indicated a problem. I ran a full system scan and again, no threats were found.

Finally the technical guys recommended that I reset my PC to factory setting, by reloading all my original software.
As it is a new PC, only a few days old, this was no big problem.

I'm on Vista Home Premium.

After returning to factory settings and reinstalling everything, all seems well.

Does anyone agree that it was caused by a virus or spyware and if so why was it not detected?

Any comments will be appreciated.


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My computer screen randomly goes white for about a minute at a time. Can anyone help.?

A:White Blank screen

maybe your video card is shot

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When I am viewing a website, my screen will turn blank/white. This happens after I have been on the website for a short time. When this happens there are no flickering lights. After this happens I can not go to another website, and cannot use the ESC key to get back to the screen. I have to log off and then go back to the website I was viewing and then the same thing happens again. Sure can use some help and Thank You.

A:White/Blank Screen

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When I log into my account, my normal homescreen flashes for about a second, then all I can see is a white blank screen. I can still see and move around my cursor, however none of my keys have any affect on the screen and nothing happens. If I do CTRL+ALT+DELETE, and I click to log off, my normal homescreen comes up again for a few seconds, before the computer logs off.
I'm not very experienced with computers, so would really appreciate some help
My Laptop is a Dell Inspiron (The one on the advert with the annoying catchy tune) and I've had it for a few years now. The account that's not working, is my personal account. The only other account we have to use is the Guest account, which I have been using for the past year or so. As you have probably realised, this means I can't download any new software, which I really need to do.
Please please help!
Thank you

A:White Blank Screen When I Log in?

try running dell diagnostics

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I am running Vista Home Premium SP1. Several times a day, for no reason, the screen goes completely white with exception to the task bar. When this happens, the Internet icon appears on the task bar. The only way I know how to cancel this is to click on the icon, then Close OR press Alt+F4 to close the current screen. This is very annoying as it happens regularly. It also happens sometimes after bootup and everything has settled down. Without touching the keyboard or mouse the screen will go white.

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I am just getting a blank white screen when I go to some websites. There is no error message. Any suggestions?

A:i just get a blank white screen

please help me somebody! It happens on many websites!

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My laptop screen goes completely white. It used to be less frequent before and would start working when I restarted the laptop. However its happening more often in the last two days. It does not go back to normal even when I restart it. The screen is totally white (no icon or windows). When i restart i see the DELL screen for a split nano second and then the screen goes white. I think the laptop is still functioning but its just the screen that goes blank. I say this because I was videochatting the other day when the screen turned white. I could still hear the voice and continue the chat. Also the numlock and capslock seem to be working. I am just worried cos its happening more often now and I think one day it will totally shut off and I will lose all my files. I had to restart my laptop atleast 5-6 times while following the 'spyware 1st steps'.

I don't think I have a Windows Install disc, or a Boot CD.

I have asked for help in techsupport forum before and also regularly follow all the steps you have suggested to keep my computer safe from virus but dont know why this is happening. So please help me. TIA


DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 10.15.2
Run by Rupa Ram at 0:24:34 on 2013-02-27
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2012.1091 [GMT -6:00]
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-... Read more

A:Blank white screen

Hi edifiz,

You've got something really nasty on this machine. I'll need to gather more information before providing removal instructions.

Please download Malwarebytes Anti-Rootkit from here Malwarebytes : Malwarebytes Anti-Rootkit and save it to your desktop.

Be sure to print out and follow the instructions provided on that same page.

Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.
Double click the mbar.zip file to open it, then 'Extract all files'.
Double click the mbar folder to open it, then double click mbar.exe to start the tool.
Check for Updates, then Scan your system for malware

If malware is found, do NOT press the Cleanup button yet. Click EXIT.

I'd like to see the log first so I can see what it sees. You'll find the log in that mbar folder as MBAR-log-<date and time>***.txt . Please attach that to your next reply.


Next, download TDSSKiller.exe and save it to your desktopExecute TDSSKiller.exe by doubleclicking on it.
Press Start Scan
If Malicious objects are found, do NOT select Cure. Change the action to Skip, and save the log.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt

Please post the contents of that log in your next reply.

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My Windows XP machine has just given me a blank white screen!! It happened while browsing the net and I can do nothing now. The screen is totally blank and there is no response to any keystroke or mouse click. I switch off and restart: the Windows Welcome screen appears, in blue as it should, plus the fanfare; then instead of booting properly, it waits a bit then all goes white again. The hourglass is flicking on and off showing that some booting-up is perhaps going on but I cannot even get a response from Ctrl-Alt-Del. There is no Start button or way of accessing anything!

When I press the button to switch off, my desktop briefly appears (in full colour, just as it should be) followed by the message that I'm logging off and Windows is shutting down. So it doesn't look to me that the machine is totally dead, just diverted to this blank white screen. Unfortunately, after a virus infection some time back, this machine will not start in safe mode (I just get a list of partitions and drivers) so I am really stuck. Can anyone please help me here? It really is urgent.

A:Blank white screen !

Hi and Welcome -Do you know how to try and start in Safe Mode ??After you press start, begin to tap the F8 key, and see if that brings up a menu.If it will, then select Safe Mode with Networking and press Enter. The screen will not be the same, but will show several icons -

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When I go to this forum, a blank white screen appears. It started happening just today and is just with this one site. I can acess the log in page ONLY IF I click 'Cache' at the bottom of google. But when I type in my password and username, the same blank white screen comes up.

I'll also add that yesterday, and earlier this morning, this specifica website began running pretty slow for me. And now, I can't get to it at all because of the blank screen.

I made a screencap. Does anyone know what it could be?

A:[SOLVED] Blank White Screen

What happens when you visit with another web browser?

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I have windows 7 and I get a blank white screen when it is supposed to go on internet explorer. Luckily I have google chrome and the internet is working through that but not on the proper internet explorer. Can I have help in how to resolve this cos its driving me mad as I use internet to work. Thanks.

A:Blank White screen on internet

This seems to be a fix for some. Under internet options,>advance> tick use software rendering instead of GPU.

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My Windows XP machine has just given me a blank white screen!! It happened while browsing the net and I can do nothing now. The screen is totally blank and there is no response to any keystroke or mouse click. I switch off and restart: the Windows Welcome screen appears plus the fanfare; then instead of booting properly, it waits a bit then all goes white again. The hourglass is flicking on and off showing that some booting-up is perhaps going on but I cannot even get a response from Ctrl-Alt-Del.

When I press the button to switch off, my desktop briefly appears (in full colour, just as it should be) followed by the message that I'm logging off and Windows is shutting down, i.e. it doesn't seem as though the machine is totally dead, just diverted to this blank white screen. Unfortunately, after a virus infection some time back, this machine will not start in safe mode so I am really stuck. Can anyone please help me here? It really is vital.

A:Solved: Just got a blank white screen !

Well thanks folks - another nil response, not the first time either. My problems must be a bit naff so I will not be posting here again.
In the off chance that anyone is remotely interested, my blank white screen problem has healed itself. After a day's worth of switching on and switching off again, I suddenly got a message that a program was failing to respond and did I want to close it now? It was a Real Player update, never requested or agreed to, that was not responding and when I closed it, bingo, I had control of my machine again and it proceeded to give me my desktop and everything.
Just so as you know. I won't trouble you again. Adios.

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Hello All

Guess I should apologise if this is considered the wrong place to make this post. Recently when I click to open a thread I have a large blank white area that covers a whole screen, down to the bottom of the first advertisement. Is this due to changes on the forum or is it just me?
Regards SilverSurf

A:Blank White Area At Top of Screen

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hi guys, I play Vindictus and so new update is available and when patcher is popping up it apperas as white blank screen, I can't do anything with it, no files dawnloading, and also I installed uniblue driver scanner cuz some drivers was out dated and needed update and when I opened uniblue driver scanner, it apperad as a white blank screen too. Look at this:

A:White blank screen problem

A blank white screen usually indicates the program is not responding. Has this program worked before? What have you changed since then?

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Hi, I have a problem (I'm guessing with one of my video drivers), and have no idea what to do.

When I start up my computer, everything works fine, I can login fine, but after ~2 minutes of being logged in, my computer screen with turn entirely white (mouse visible, with the little loading circle), and then if I click or hit any buttons during the white screen, it will return to my desktop, with no windows open, no icons, no task bar, just my wallpaper.

I can CTRL+ALT+DEL, but when I hit 'Run Task Manager', it goes back to the blank wallpaper with nothing there.
I suspect task manager is running, but the screen won't display it so I can't interact with it. I suspect this because
I can ctrl+alt+del, then hit 'Log Out', and for a brief moment my desktop will go back to normal, but then the logout process continues and I am logged out.

First I tried running it in Safe Mode, which works, except the same thing happens. Only instead of a white screen, the computer just restarts on its own. So then I went to the Advanced Boot Options screen, and disabled 'Automatic Restart on Crash'. For some reason though, that had no effect on anything.

So I tried working in the <2 minutes I have before the computer goes blank, and managed to disable all processes & services except for microsoft ones, and disabled startup processes. This seemed to have made the startup faster (giving me a bit more time to work before it goes blank), but didn&... Read more

A:White Screen -> Blank Desktop

I have the same problem. I don't have a spare monitor to see if it is the monitor. The computer seems to be running fine, but I am concerned that is may have something to do with the power management settings. Seems to happen when I leave it for a bit, but then it happened when I turned the monitor off & also when I rebooted the PC. Sometimes it eventually comes on, when I hit alt>shift, the ctrl>alt>delete, then I can finally bring up the task manager which brings my screen back. I have Vista 32bit, and an LG monitor. I noticed no one replied to you. Have you been able to solve it?

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I have Windows Vista on my laptop and lately it has been doing a very strange thing. All of a sudden my screen goes completely white, and the only way to get rid of it is to hit the "show desktop" button on my keyboard, then right click the button that has appeared on my taskbar that says "Internet Explorer blank page", and click "close" from the menu. Why is it doing this? Can anybody help me?
Thank you, Karen

A:White Screen/blank Page

Normally, I'd suggest re-installing your video drivers to work around this problem - but the blank Internet Explorer page causes some concern.Have you scanned your system with an independent scanner to see if this is malware related?Here's some good, independent, free scans:(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)http://housecall.trendmicro.comhttp://www.pandasecurity.com/homeusers/solutions/activescan/http://www.kaspersky.com/virusscanner Scan Only - no removalhttp://www.bitdefender.com/scan8/ie.htmlhttp://support.f-secure.com/enu/home/ols.shtmlhttp://us.mcafee.com/root/mfs/default.asphttp://onlinescan.avast.com/http://ca.com/us/securityadvisor/virusinfo/scan.aspxhttp://www.eset.com/onlinescan/<links compiled on 02/14/2008>

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some one please help me- I got tech support to get rid of this 2nd window page- i comes up everytime I restart- it turns white and I can't get rid of it- The tech person helped me to stop it- But it is back- I am going NUTS
I want one window page- that is alli ned

A:window 2nd screen- do not want it-White blank

Can you post a screen shot of the problem you are having?

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I am running windows XP,mostly use google chrome.I run ESSET,Malwarebytes and CC cleaner often........My problem is when viewing multiple windows,1or many,when going back to any of the windows I was not viewing the screen is white except for the addres bar.It will take up to a minute for the sites screen to reapear and if I try to reload the page it will eventually but it is better if I close the window and start from scratch.I constantly get the error message that my shockwave app has crashed and to reload but I am not even sure if I have shockwave as if I try to reload it nothing happens...If you need further info just ask...

A:White blank screen while viewing

A quick-fix might be to simply reinstall Shockwave.

Login as the Administrator and then download and install Shockwave from Adobe at the URL below. If you do not want the Google Toolbar then remember to untick the GT box before installing.

Shockwave should be updated at least once a month.



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I did a system scan with Spybot Search and Destroy along with Hijackthis. The computer was working just fine until start up. When everything loads a white blank screen randomly pops up and disappears. The computer is running just fine but it's bugging me what the white screen is cause it never happened before. I restarted the computer a few times to see if I can crash the white screen which I did. It gave me a CPAX20 error. I did some research on it and it says that I must of downloaded an adware which I don't think can be possible because I've been dealing with virus, maware, and adware for years and I can't find anything I've recently downloaded that would have any viruses because I download programs from a friend that's very reliable.

Anyone have any idea on what this is?

(Note: If this is in the wrong section then I apologize before hand)

A:Blank White Screen Upon Start Up

Hi man.
First of all, you need to put ALL system spec. If you don't know it, download and install:

Speccy from > http://download.piriform.com/spsetup101.exe

And let me know the results.

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Hello to the readers out there

I am having a problem with my computer. I dont know if any one can offer there support to this problem, or there could be some one out there that has experienced the same problem.

Here is the problem. My computer screen, seems to go blank, being all white screen. It seems to happen, when you do stuff on your computer. like clicking on icons to bring up the internet, also yahoo mail etc. To get rid of the white screen I need to click on to the desktop icon to make the white screen go away. You think it has gone, but it is still there, when you do the same thing clicking onto icons it seems to keep on going blank white screen. It gets annoying clicking on the desktop icon all the time.

Some days the white screen may not come up.

Would any one please, provide info about this problem I have.

Thank you for reading.


A:Computer Screen goes blank and white

Have you done a spyware scan or virus scan? Usually we call them the blue death meaning it will crash. Do you have ur back up cds to reformant? When you only reformant is to correct what ever the problems is unless you are going to smoke out the hard drive an start from scratch an reload everything. Hopes this help!

What windows are you using you didn say what you were running.

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When I start my laptop it goes straight to a blank white screen. I can hear the fan running and the lights are flicking on and it sounds like it wants to start but the screen remains blank. I tried taking the battery out and starting the computer with only the AC adaptor I even took out the memory and realigned it but nothing seems to work. What's wrong with my laptop?

A:Hp envy m6 Blank white screen

Dear Customer, Welcome to HP Support Forum and we are glad to assist you. According to the message you have posted I suspect this could be because of the recent changes made if any. I would kindly request with you to perform the below shown steps to resolve the issue:Step 01. Turn OFF the PCStep 02. Power ON the PC and keep tapping F8 KeyStep 03. Select "Safe mode" from the Advance Boot Option listNote: Wait till you get to the Windows DesktopStep 05. Please remove unwanted startup items and uninstall unwanted applicationsStep 06. Please reboot/restart the PC the normal way Note: Incase if these steps doesn't work you can continue troubleshooting the issue again Step 01. Turn OFF the PCStep 02. Power ON the PC and keep tapping F8 KeyStep 03. Select "Last known good configuration" from the Advance Boot Option listNote: Wait till you get to the Windows DesktopStep 04. Please remove unwanted startup items and uninstall unwanted applicationsStep 05. Please reboot/restart the PC the normal way Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the KUDOS star on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KI work on behalf of HP

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Im getting blank white screens sometimes when i click on links to go further
in a web site i have tried optimising internet explorer but that dont work
can someone please
Im running vista premium sp2 on a acer 5735 laptop 500gb, 4gb mem

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I got a blank white screen when I go to google website, all other websites are no problem. I use Ad-Aware, spybot-search & destroy,Malwarebytes' Anti-Malware to clean up, but the problem still exists. I run HijackThis, the log file is as following:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:04:14 PM, on 8/28/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Acer\eManager\anbmServ.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\Program Files\UiTV\UiPlayer\msrv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS\SOUNDMAN.EXEC:\WINDOWS\AGR... Read more

A:When I go to Google, I got a blank white screen

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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I saw this issue in the forum. And I'm having the same problem as the original poster. If anyone has a solution, I'd certainly appreciate the guidance. This laptop (Compaq CQ-60) is about 6 months old. Because it was so cheap, I didn't bother buying the warranty. It got dropped, so naturally we had to replace the LCD screen. It worked perfectly after that for about 2 weeks. Now when you turn it on, it's just a solid white, blank screen. If we connect an external monitor, we can use it. But otherwise, we're kinda screwed. Using my troubleshooting skills here, if it has a display (externally) then the motherboard and video card would apparently be functioning as expected. One other thing, I can adjust the brightness using the function key and the corresponding f key. Did this new LCD screen just go bad?




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Whenever I leave the computer idle for a short period of time the screen goes blank/white. The only way to get control again is to reboot/rsestart. This feature used to work by screen going blank until I touched a key where it would come back to what was on screen before. I think I must have selected something in the settings incorrectly. I am using Windows 7 and either Google Chrome, Internet Explored or Firefox. This is an HP Pavilion lap top computer.

A:Screen goes blank/white when idle.

Did you go into the power options and change any settings?

What's the model number and part/product number(P/N) of that HP Pavilion laptop?


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