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P51 fails to update Windows 10 Update 1903 due to Intel driver RST incompatiblity

Q: P51 fails to update Windows 10 Update 1903 due to Intel driver RST incompatiblity

I have a P51 20HH and it refuses to update to Windows 10 1903 due to a complaint of an old version of the Intel RST driver. I tried following all the instructions to update the driver at both the Intel site, and the official RST driver here on the Lenovo site for P51 downloads. None actually did anything. They appeared to work, but actually didn't do anything because the driver update software didn't see any hardware to update. I turned on debug output on the driver update script and it basically said nothing was applied since there was nothing to do. In my case with the P51 20HH, the driver files are all there but there is zero evidence (Device Manger, etc) that any of them are in use. I don't have Optane, RAID, etc. Microsoft update sees the driver as an old version so it won't do the Windows update. Meanwhile, the Intel driver install packages don't see the driver as usable, so it won't apply the update! It is a lock out. So, my solution for the P51 20HH was to rename C:\Windows\System32\drivers\iaStorA.sys to something else. Proceed with caution with this solution, because if your machine is really using RST, this could cause your storage to become inaccessable, which might put you in a bad boot loop and require a BIOS boot to recovery media. You should absolutely verify that Device Manager (Storage controllers) does not list anything Intel. Renaming the driver requires admin priv done from the cmd shell. If the these steps don't make sense to you, then don't try this, it is too dangerous for your skill level. But for the power users out there, I wanted to let you know what worked for me. I found this after a lot of frustration and indications on other threads from other Lenovo laptop types that it worked for them.

RELEVANCY SCORE 200
Preferred Solution: P51 fails to update Windows 10 Update 1903 due to Intel driver RST incompatiblity

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

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A: P51 fails to update Windows 10 Update 1903 due to Intel driver RST incompatiblity

I have a P51 20HH and it refuses to update to Windows 10 1903 due to a complaint of an old version of the Intel RST driver. I tried following all the instructions to update the driver at both the Intel site, and the official RST driver here on the Lenovo site for P51 downloads. None actually did anything. They appeared to work, but actually didn't do anything because the driver update software didn't see any hardware to update. I turned on debug output on the driver update script and it basically said nothing was applied since there was nothing to do. In my case with the P51 20HH, the driver files are all there but there is zero evidence (Device Manger, etc) that any of them are in use. I don't have Optane, RAID, etc. Microsoft update sees the driver as an old version so it won't do the Windows update. Meanwhile, the Intel driver install packages don't see the driver as usable, so it won't apply the update! It is a lock out. So, my solution for the P51 20HH was to rename C:\Windows\System32\drivers\iaStorA.sys to something else. Proceed with caution with this solution, because if your machine is really using RST, this could cause your storage to become inaccessable, which might put you in a bad boot loop and require a BIOS boot to recovery media. You should absolutely verify that Device Manager (Storage controllers) does not list anything Intel. Renaming the driver requires admin priv done from the cmd shell. If the these steps don't make sense to you, then don't try this, it is too dangerous for your skill level. But for the power users out there, I wanted to let you know what worked for me. I found this after a lot of frustration and indications on other threads from other Lenovo laptop types that it worked for them.

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RELEVANCY SCORE 188.8

I have a P51 20HH and it refuses to update to Windows 10 1903 due to a complaint of an old version of the Intel RST driver.  I tried following all the instructions to update the driver at both the Intel site, and the official RST driver here on the Lenovo site for P51 downloads.  None actually did anything.  They appeared to work, but actually didn't do anything because the driver update software didn't see any hardware to update.  I turned on debug output on the driver update script and it basically said nothing was applied since there was nothing to do. In my case with the P51 20HH, the driver files are all there but there is zero evidence (Device Manger, etc) that any of them are in use.  I don't have Optane, RAID, etc.  Microsoft update sees the driver as an old version so it won't do the Windows update.  Meanwhile, the Intel driver install packages don't see the driver as usable, so it won't apply the update!  It is a lock out.  So, my solution for the P51 20HH was to rename C:\Windows\System32\drivers\iaStorA.sys to something else.   Proceed with caution with this solution, because if your machine is really using RST, this could cause your storage to become inaccessable, which might put you in a bad boot loop and require a BIOS boot to recovery media.  You should absolutely verify that Device Manager (Storage controllers) does not list anything Intel.  Renaming the driver requires admin priv... Read more

A:P51 fails to update Windows 10 Update 1903 due to Intel driver RST incompatiblity

I have a P51 20HH and it refuses to update to Windows 10 1903 due to a complaint of an old version of the Intel RST driver.  I tried following all the instructions to update the driver at both the Intel site, and the official RST driver here on the Lenovo site for P51 downloads.  None actually did anything.  They appeared to work, but actually didn't do anything because the driver update software didn't see any hardware to update.  I turned on debug output on the driver update script and it basically said nothing was applied since there was nothing to do. In my case with the P51 20HH, the driver files are all there but there is zero evidence (Device Manger, etc) that any of them are in use.  I don't have Optane, RAID, etc.  Microsoft update sees the driver as an old version so it won't do the Windows update.  Meanwhile, the Intel driver install packages don't see the driver as usable, so it won't apply the update!  It is a lock out.  So, my solution for the P51 20HH was to rename C:\Windows\System32\drivers\iaStorA.sys to something else.   Proceed with caution with this solution, because if your machine is really using RST, this could cause your storage to become inaccessable, which might put you in a bad boot loop and require a BIOS boot to recovery media.  You should absolutely verify that Device Manager (Storage controllers) does not list anything Intel.  Renaming the driver requires admin priv... Read more

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RELEVANCY SCORE 111.2

So Trying to update to Windows version 1903 and I ran into an issue. They say I need a newer Rapid Storage driver than the one that Lenovo is providing for my notebook. I am not sure what to do but I noticed people stating that the rapid storage drive is not needed and someting about the iastora.sys file and renaming it to .old. which is fine except I am not sure how to ge to this file and if there are any other steps I need to take.  I'd appreciate any thoughts and help.

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RELEVANCY SCORE 98.4

I am one of those Lenovo users running into the 1903 update issue due to the IntelRST driver issue. Currently, my driver is 15.2.1020, which falls in that range of problematic drivers. Attempting a driver update via device manager gets me the expected message that I have the latest driver. Lenovo does not list my machine as having been "tested" for the 1903 update, and it does not appear that any further driver updates are forthcoming. While they don't say my 4 year old machine is "end of life" it does seem like their actions suggest that.I'm curious if anyone with my model has tried any of the suggested solutions to facilitate the update:1. update driver directly from the Intel website (17.x.x or similar)..(this seems to be the logical step, but..still, a risk) 2. rename the driver file so windows ignores it 3. other..? I'll gladly go without the update rather than risk bricking my machine or causing further issues.Thanks in advance for any useful suggestions.

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RELEVANCY SCORE 95.6

Long time issue...Finally took a moment to post.
I can't install the latest version of the Intel Sata Driver package on my Precision M4700.The problem is the same whether I install directly from download or via DELL COMMAND | UPDATE
The update fails and complains that .NET framework 4.5 is required. I have .NET 4.6.1 installed, I was assuming this supersedes 4.5.
What should I do ? Go back to .NET 4.5, install the driver then reinstall .NET 4.6.1 ?

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RELEVANCY SCORE 94.4

My XPS 13 9343 has a Intel HD Graphics 5500 adapter
The currently installed driver isv10.18.10.4013 11/11/2014
Using the Dell product detector (at http://www.dell.com/support/home/us/en/19
Intel HD Graphics Driverv20.19.15.4531 (A04) January 12, 2017 So, I downloaded the new driver installation file and double-clicked it to install it.
The installation outputs the following error message and then fails.
"The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer.
Setup will exit."
I did capture the installation log, which I will not post here unless someone wants to see it. However, the last few lines read as follows.
Removed INF = C:\ProgramData\35100e5e-e356-4d38-8d2f-fb1390ad5669\dell\drivers\9343_Video_Driver_RTWTF_WN32_20.19.15.4531_A04\Graphics\igdlh64.inf!   Installed driver uses 4IDs and installing driver uses less. Get driver from manufacturer website.IIF will NOT initiate rebootExit code = 0xA040ResultCode = 41024
Has anyone experienced a similar problem when attempting to update their Intel HD Graphics 5500 driver?

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RELEVANCY SCORE 94.4

Hello   I got my new laptop for christmas and a few days ago HP support assistant told me that there was an "Intel High-Definition (HD) Graphics Driver Update" Version: 10.18.15.4281Ep3. I downloaded the update but after 4 attempts at trying to install through HP support assistant I kept getting the same message "Failed Instalation". I then went to my downloads through File Explorer and found the downloaded file. When i click the file it takes me to the install wizard and i can begin the installation but about 2/3 of the way though the install i get the same message "The process cannot access the file because it is being used by another process" and then the install ends without completing. Im not sure how to find out what process is using the file or how to make the install complete so i would really appreciate your assistance.  Many thanks Rich 













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A:Intel HD graphics driver update fails to install

Hi Follow the steps below to remove the driver: Press Windows key + RType devmgmt.mscPress OkRight click on the Graphic adapter and select UninstallRestart the computerAfter restarting the computer run the Windows Update and the latest update will be installed.

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RELEVANCY SCORE 94.4

On my Think Edge 72 Model 3484This update has been classed as Critical but fails to installQuestions Why/What do I do?

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RELEVANCY SCORE 93.6

HP Support Assistant keeps telling me that I need to install an update for "intel inter-integrated circuit (i2c) driver". Every time I try to do it though, it fails. What is a solution to this problem? Thanks!

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RELEVANCY SCORE 90.8

Windows Update is not telling me I need or can update my Wireless networking, but Intel's Update Driver Utility says I should and is offering the update. How would you recommend I proceed?

A:Should I trust Intel's Driver Update utility or Windows Update?

G'day Rolo,

The difference between the two drivers is that the Windows one is digital signed/tested by Microsoft. I would say that unless the Intel one delivers more benefit than the Windows one, and everything works as expected, then there is no need to update.

You often see this with graphics card drivers too, for example.

Regards,
Golden

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RELEVANCY SCORE 90.8

Recently Windows updated my Intel HD Graphics 630 driver. A few days later the same driver was released on Dell's driver support page.
Is there any correlation between Windows Update and Dell's drivers? Who does update the drivers Microsoft themselves or Dell needs to release the driver to Microsoft?
As this is the first time when Windows updated the driver is this how the Intel HD Graphics drivers are to be kept up-to-date via Windows Update?

A:Windows Update vs Dell Update - Intel HD Graphics 530/630 Driver

ZINGAM,
Referring to the Intel HD graphics driver.
Windows gets code from Intel for the driver and they will implement it in the OS. Dell also gets code from Intel and will release it. Also, Intel will post the driver on their site to download. You can uninstall the Microsoft driver if you choose and install the Dell update driver. 

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RELEVANCY SCORE 90.4

 
Hello, 
 
I have a Lenovo M91p.  I bought Windows 10 and replaced Win7 that came with the desktop.  The most recent Windows 10 update (Win 10 release 19+) will not update my desktop now.  Microsoft tried but the update cannot be completed. The installation fails (FIRST_BOOT phase with error during SYSPREP_SPECIALIZE operation).  Microsoft tells me it may be because the BIOS is not compatible and contact Lenovo to get an answer.  My BIOS version and date is -->  LENOVO 9HKT43AUS, 7/11/2011. 
 
1.  Does anyone know whether this version is compatible for Windows 10 most recent update to be installed?  
2.  If not, is there a BIOS update I can get from Lenovo?  If so, where, what version, etc., details?  
 
Thank you very much for any help and pointers. 
 
Mod:  edited Subject line to add system model, and clarify the problem description
 

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RELEVANCY SCORE 90.4

I have tried multiple times to get this update to download and keep getting the same error code. How do I fix this or is it really necessary for my Windows 7 Home Premium?

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RELEVANCY SCORE 86.4

Windows keeps failing to install the Intel driver.
How do I correct this problem?
Buzz Norton

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RELEVANCY SCORE 85.2

Datorn kan inte uppdatera:
Intel Corporation driver update for Intel(R) HD Graphics 4600
Installationsdatum: ?2016-?07-?31 21:47
Installationsstatus: Misslyckades
Felinformation: Kod 80070103
Uppdateringens typ: Viktig
This driver was provided by Intel Corporation for support of Intel(R) HD Graphics 4600

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RELEVANCY SCORE 85.2

Hello Community, I recently (3 weeks ago) did an update marathon on my X1 Yoga 3rd Gen and am experiencing two strange issues with modern standby since then: 1. The fingerprint reader will still unlock my system, but not wake it up (have to move mouse for the screens to turn on).2. Network connection in dock constantly loses network link every some minutes when in modern standby. Anybody else having similar problems? ANd maybe even solved them? Thanks for your feedback,    Stefan  Updates included:Windows 1803 --> Windows 1903And by Vantage:  Lenovo BIOS Firmware  Thunderbolt Firmware  Intel Management Firmware and Driver   ...Other:   Some software (including Docker)

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RELEVANCY SCORE 83.2

Okay, recently whenever i visit a page sometimes it will pop up into either a java update page with a smaller box saying to download something and this is the same for the intel driver update page also. But even more recently i have noticed that another popup has started to appear where it would turn the current page into a page saying you have a virus etc. And in the smaller popup box it says you must contact a phone number. Now i am not stupid enough to click anything on them pages or contact any phone number it provides.Another issue is that when i am not in chrome and i click a link to a weblink from something such as skype, it will open up another 4 tabs after the one i need to be on. I have used Malwarebytes, AVG, Combofix, iObit to scan the computer yet i have still got the issue. This is all on Chrome and i am on Windows 7. I have also removed any suspicious programs.
 
Please can somebody help, ASAP!
 
P.S - When i used combofix it easily took over an hour and i have done it 2 times now.

A:Java Update + Intel Driver Update + Virus/Advware Warning - HELP!

Combofix is not allowed in this forum so since you ran it... Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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RELEVANCY SCORE 81.6

Hi,
I'm a little confused by one of my update options. I was under the impression that windows 7 was using wddm 1.1, and that the wddm 1.0 drivers have been available for quite some time. I checked and the driver I have is wddm 1.0, released 10/28/2008, version number 8.15.10.1590. So why am I being given the option to update to 'pre-release wddm 1.0'? I tried to get more information to check the version number, but I am just redirected to Winqual Help , which doesn't help me any.

I'd like to test out the wddm 1.1 drivers, and I've read that they're available for 7, but I don't think that these are those drivers, unless there is a typo in the driver title.

A:Pre-Wddm 1.0 Intel driver 945 Express Driver thru Windows update

  
Quote: Originally Posted by wooh


Hi,
I'm a little confused by one of my update options. I was under the impression that windows 7 was using wddm 1.1, and that the wddm 1.0 drivers have been available for quite some time. I checked and the driver I have is wddm 1.0, released 10/28/2008, version number 8.15.10.1590. So why am I being given the option to update to 'pre-release wddm 1.0'? I tried to get more information to check the version number, but I am just redirected to Winqual Help , which doesn't help me any.

I'd like to test out the wddm 1.1 drivers, and I've read that they're available for 7, but I don't think that these are those drivers, unless there is a typo in the driver title.


yes thats right....

wddm is just a driver model...
its up to the manufacture (here intel) to release wddm 1.1 driver
so until then (most likely they wont) they have to release a wddm 1.1

Windows Display Driver Model - Wikipedia, the free encyclopedia
that should be a good read....

what they mean pre-release means that these drivers are beta drivers (there is a difference between pre-release drivers and pre-release wddm 1.1 drivers)

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RELEVANCY SCORE 81.2

This describes my experience with a T580 (20L9CTO1WW) which has the above Fibocom WWAN adaptor. Everything was fine on Win 10 1809. But after the Win system updater prompted me to update to version 1903 the adaptor is no longer functional. In Device Manager it is no longer listed under Network Adaptors but now appears under System Devices as "Intel XMM7360-P'. That is the internal LTE chipset which suggests the card is still functional but not being correctly recognised by Windows. Yesterday, I spent around 2 hours with escalated Lenovo Tech Support trying to resolve this to no avail. We tried the following:updating to the latest firmware/driver package (https://download.lenovo.com/pccbbs/mobiles/nz3wj21w.exe)uninstalling and reinstalling all driversforcing install of Lenovo driversrolling back to Win 10 1809rolling back to previous firmware/driversphysically removing and reinstalling the card So it seems there is a compatibility issue that will have to be resolved. Hopefully the next iteration of drivers/Windows updates can fix this. In the meantime, I would suggest anyone with a similar hardware setup not accept the 1903 May Update if offered. As Tech Support's final suggestion was to do a completely fresh install of (1809) Win 10 - somewhat undesirable for a lone driver incompatiblity. Alternatively, if anyone has successfully updated, please let me know and consider sharing your driver configuration. Or if anyone has any ideas on how to resol... Read more

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RELEVANCY SCORE 79.2

Man somebody help me. I'm stuck with this HP laptop for 6 moths now. This dumb PC doesn't want to update.
Windows downloads feature update 1903 and when it goes to boot screen for the install after 100% the install crashes with BSOD with error code : Windows 10 Thread Stuck In Device Driver.
And when I update my AMD graphics drivers the drivers start to crash so I have to use those ****** integrated Intel HD graphics 5500.
I'm not able to play any games like when I try to play GTA V I'm supposed to get above 40 FPS but this laptop suffers to run the game on even 15 FPS maybe only Intel HD graphics are running, laptop isn't able to use the dedicated graphics card I guess.
Please help me.
Thanks.
( Also when I re install the Amd graphics drivers I sometimes get BSOD with error code: System Service Exception.)
 

A:Not able to update from 1709 to windows 10 1903

What are your system stats? A Speccy Snapshot would be really helpful here.
----------------------------------------------------------------------------------------------
Using Piriform?s Speccy to Collect Your Computer?s Hardware & Software Specifications & Report Them to an Assistant​
1. Go to the Piriform Speccy Download Page and download the Speccy setup program.

2. Run the installer you?ve just downloaded.

Note: The Speccy free installer may now come with Avast and the Google Chrome browser bundled with it (or something else, what?s bundled has changed over time). Make sure that you UNCHECK the options to install any bundled software when you see the checkboxes during the Speccy install sequence. When you reach the end, uncheck the View Release Notes checkbox, then activate the Run Speccy button.

You will now be presented the Speccy Main Window:

3. From the File Menu, activate the ?Publish Snapshot? item [or press ALT+F,B]:

4. You will now be presented with the Publish Snapshot Dialog:

You will, of course, activate the Yes button.

5. Finally, you will be presented with the Snapshot URL Dialog:

on which you will activate the Copy to Clipboard button so that you will have the snapshot web address to paste into your message.

Note: If you want to save your system specs to a text file, at step 3 choose the Save as Text File option at step 3. This can be handy if you need to e-mail your specs.
---------------------------... Read more

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RELEVANCY SCORE 79.2

I can not update to Windows 1903 with my Carbon X1 Gen 6 .Fehler bei der Installation am ?27.?06.?2019 ? 0x80070005

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RELEVANCY SCORE 79.2

Z50-70 notebook PC with Intel I7 CPU, Intel 4400 graphics, Windows 10 Home 64-bit.  I have tried twice (once a couple of months ago and once today) to install Windows 10 Update 1903.  Currently running Update 1803.  All I got was "Windows 10 Update Failed."  Note that this attempt was via a USB installation media for 1903 that was set up about 2 weeks ago.This was a decent computer when I got it (spring of 2005).  But has it reached obsolescence already? Microsoft says they will stop supporting 1803 in November of 2019.  What does that mean?  That I will no longer get annoying notifications of pending updates?  Of will some functionality be lost?History:  When installing Update 1803, ours was one of many PCs that had BSOD or do-loop failures.  I had to do a reinstall of Windows, which meant reloading all aps and documents.  After that I told Windows that my connection is metered, so *I* get to decide when to install updates.Thanks for any thoughts on this.

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RELEVANCY SCORE 79.2

So my Windows 10 update screen is offering me Windows 10, version 1903. It's letting me choose when to install this update, which is really bizarre because it was forcing me to update with these large updates previously.

However I just installed the 1809 in February. Do I really need to install this update this soon? I tried to research it and it appears there are already problems with it.

Do I really have to update it again? It takes like 2+ hours to do (for me anyway)

Looking for advice/suggestions. Thanks. If not when do I need to do it or when should I do it?
 

A:Do I need to update to Windows 10, version 1903? (help)

Microsoft have changed the way these 'feature' updates are offered with 1903 and you can wait if you want to.

https://www.howtogeek.com/402569/everything-new-in-windows-10s-april-2019-update/
 

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RELEVANCY SCORE 79.2

So my Windows 10 update screen is offering me Windows 10, version 1903. It's letting me choose when to install this update, which is really bizarre because it was forcing me to update with these large updates previously.

However I just installed the 1809 in February. Do I really need to install this update this soon? I tried to research it and it appears there are already problems with it.

Do I really have to update it again? It takes like 2+ hours to do (for me anyway)

Looking for advice/suggestions. Thanks. If not when do I need to do it or when should I do it?
 

A:Do I need to update to Windows 10, version 1903?

Microsoft have changed the way these 'feature' updates are offered with 1903 and you can wait if you want to.

https://www.howtogeek.com/402569/everything-new-in-windows-10s-april-2019-update/
 

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RELEVANCY SCORE 79.2

windows 10 pro 1903 update is on pause and it will not allow an update
 

A:windows 10 pro 1903 update is on pause

We need some basic system spec as here, which was displayed when you clicked post new thread - immediately below where you typed thread title



We recommend that you download our free SysInfo utility. When you run it, it will show technical specifications of your computer. Please copy and paste that information and include it with your question below. Thank you!Click to expand...

Please send that and include in your reply the anti virus in use, plus any 3rd party system maintenance tools, registry cleaners, boosters or the like.

Also include please details of how long you have had the problem and what steps if any you have taken to try and solve it
 

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RELEVANCY SCORE 79.2

I'm up to date on all updates available through Lenovo Vantage and all previous Windows Updates. Trying to get Windows 1903 so can use the PC XBOX app. Even though on the Lenovo site is says the X1 Extreme is compatible with Windows 1903, going to windows update gives me this message about 1903: The Windows 10 May 2019 Update is on its way. We're offering this update to compatible devices, but your device isn't quite ready for it. Once your device is ready, you'll see the update available on this page. There's nothing you need to do at this time.  What else do I need to do to make my maxed out X1 Extreme eligible for this update (still under warranty also).

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RELEVANCY SCORE 79.2

I just bought a brand new T480 (which ships with Windows 1809) from lenovo.com from for my son to take to university (in a week). On arrival, I ran Windows Update and Lenovo Vantage update until neither showed any futher updates available to install. So far, so good. 48 hours later, Windows Update started showing that the Windows 1903 update was available so I tried to install it too. It churne for hours (literally) but always failed to install in the end. Next I downloaded the Windows 10 Update Assistant to have it handle the update to Windows 1903. It too churned for more than an hour, but ultimately the update failed. There are no error messages given. If there's a log file containing more verbose error information, I don't know where it is. I've done some Googling and browsed this forum, but if anyone else is having this problem, they haven't posted about it. At this point, I don't mind very much the idea of doing a factory reset and reinstalling the OS from scratch, but I'd prefer to update from here. I have installed a few apps (e.g. MS Office; an FTP client; etc.), but I can reinstall them after a wipe. However, it is critically important that this notebook be in optimal condition when my son takes it away to college next week. He has some computer skills, but I don't want him to have the distraction of having to do maintenance on a brand new pc.  Any suggestions? Any questions I can answer for further troubleshooting? 

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RELEVANCY SCORE 78.8

P50 running Win10x64 v1709 failed to install the Lenovo updated Finger Print Reader driver. I uninstalled and deleted the old driver and tried again. However, the update times out and does not install, although it reports that the hardware was found. Tried clearing FP in Bios and multiple reboots. No joy.

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RELEVANCY SCORE 78.8

I have a Lenovo Thinkpad Yoga 14. I'm using Lenovo's tool "System Update 5". This indicates there's an update for "Intel Management Engine 11.0 Firmware -7 [32,64]/8.1/10 [64]". When installing using the Lenovo tool, I get the following error message: "error 8743 Unknown or unsupported platform" (screenshot: http://imgur.com/a/wvcX8) What should I do? I googled the error message but am unable to understand the complex discussions I found for this error message.

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RELEVANCY SCORE 78.8

Last week I updated the Intel Management Engine Firmware on my T420s to Version 7.1 because it was declared urgent (I guess it fixes the commonly known vulnerability in the Intel ME). Now there seem to be some problems with it and/or the bios. I observe two effects: -When rebooting the laptop it powers off shortly, starts again, but doesn't find the SDD. You have to switch the laptop off completly and switch it on again to get it to work again. - When the laptop should go to sleepmode (S3) (i.e. by closing the lid), it simply turns off completly. Hiberation mode (S4) still works. The laptop is a T420s with Windows 7 64bit, all the Windows patches, BIOS 1.43 and Powermanager 6.68.12. In the windows event log I get the following warnings (Source: ACPI, Event-ID: 15): Der eingebettete Controller (EC) hat Daten zurückgegeben, als keine Daten angefordert wurden. Möglicherweise versucht das BIOS, auf den EC zuzugreifen, ohne mit dem Betriebssystem zu synchronisieren. Diese Daten werden ignoriert. Es ist keine weitere Aktion erforderlich. Sie sollten jedoch den Computerhersteller nach einem aktualisierten BIOS fragen. 

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RELEVANCY SCORE 78.4

Windows update keeps attempting to install a driver update for the HD 4000 integrated gpu. I have a discrete graphics card and don't use the iGPU at all, but this update just started showing up. It always fails, and it always makes my monitor lose the signal as soon as windows loads. The only way to fix it is a system restore, but then the driver just tries to reinstall as soon as the computer is idle or when it restarts. I attempted to hide the update, but it doesn't show up in the list. I've disabled the device, but it just reappears. Is there any way to force windows to stop attempting the update?

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RELEVANCY SCORE 78.4

After T530 update windows 10 1809, Intel driver is blocked. Driver: Intel HD Graphics 4000Number: 10.18.10.5059  

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RELEVANCY SCORE 78.4

Dear Lenovo, My sister has a Lenovo G710 laptop, which has intel HD Graphics 4600, but Lenovo did not updated it's driver for a long time.The G710 is based on i3 CPU, so it is still not so bad, but some 3D programs produce errors/glitches, probably because of the old graphics driver.Lenovo updated the driver for other laptops which use the same 4600 graphics (for E450 for example), but I can not install that driver.Intel has an updated driver for 4600 graphics too, but I can not install it either.Can I ask for an updated graphics driver for G710, or could someone offer me a solution?

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RELEVANCY SCORE 78

Hi does anybody know how to install the windows 10 1903 update on the yoga c930 or does anyone know why the update doesn't show up automatically when I check for updates? When I check for updates it says my device is up to date. 

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RELEVANCY SCORE 78

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz, Intel64 Family 6 Model 158 Stepping 9
Processor Count: 4
RAM: 10397 Mb
Graphics Card: Intel(R) HD Graphics 630, 1024 Mb
Hard Drives: C: 915 GB (623 GB Free); D: 0 GB (0 GB Free);
Motherboard: HP, 836C
Antivirus: Windows Defender, Enabled and Updated including an AMD RX 550 4gb graphics card and a 2gb ddr5

The problem with it all is, when i play games, my laptop cuts off with no warning or code, i just restart it and keep it moving and that happened like at-least 15 times along with a number of system resets, with me trying to figure out to the sweet spot which is Windows 17o9 and RX 550 and AMD Radeon drivers up to date (adrinaline 19.1.2)it would still crash but i want to specify that THE LAPTOP WAS NOT OR EVER GETTING HOT OR OVERHEATING!!! Some games would play like Arma 3, The New Z and Global Strike. Games like WoW and other low spec games would simply cause it to just black out. As soon as i updated the graphics driver it started doing it to those games as well, with all updated drivers my system was the worst, not playing any games with out the random no code crash. The bios is also updated. I have done weeks of research and it leads me down to a problem with RX 550 raid bios or drivers which ever, andd Win 1903 and 1909. Can somebody please help me i promise to help as many as i can with as much advise as possible. I... Read more

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RELEVANCY SCORE 78

Currently my W10 (1809) informs me the following: "The Windows 10 May 2019 Update is on its way. We're offering this update to compatible devices, but your device isn't quite ready for it. Once your device is ready, you'll see the update available on this page. There's nothing you need to do at this time." If my memory serves me correctly, even for the 1809 release, Lenovo did not "certify" my T431s as tested, yet I received the update at some point. I hope the same is to be expected for the May 2019 (1903) update? Anyone with a T431 received it yet? //timo  

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RELEVANCY SCORE 78

I have tried several times to install the Windows 10 1903 feature update on my W530 with no success. The update proceeds normally and then after a reboot it will get to a point where it just puts up a message and indicated it is undoing the changes.  It reboots and I am back to square one. Last week the message in Control panel -> Windows Updates changed and said something to the effect that the new update was not compatible with my machine and it would let me know when it was ready.     I checked again this evening and it said the update was availible.  Tried the install again and it fialed the same way. Lenovo does not mention that the update is compatible with W530 or W540 here https://support.lenovo.com/us/en/solutions/ht508488 Will I ever be able to update to 1903?

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RELEVANCY SCORE 78

My Ideapad 320 is still on windows 10 1803. Automatic updates keep installing for that version, but no sign of 1809 and now 1903. Will these machines ever get the latest updates? Or is it just wishfull thinking?

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RELEVANCY SCORE 78

Robdisco said:





Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz, Intel64 Family 6 Model 158 Stepping 9
Processor Count: 4
RAM: 10397 Mb
Graphics Card: Intel(R) HD Graphics 630, 1024 Mb
Hard Drives: C: 915 GB (623 GB Free); D: 0 GB (0 GB Free);
Motherboard: HP, 836C
Antivirus: Windows Defender, Enabled and Updated including an AMD RX 550 4gb graphics card and a 2gb ddr5

The problem with it all is, when i play games, my laptop cuts off with no warning or code, i just restart it and keep it moving and that happened like at-least 15 times along with a number of system resets, with me trying to figure out to the sweet spot which is Windows 17o9 and RX 550 and AMD Radeon drivers up to date (adrinaline 19.1.2)it would still crash but i want to specify that THE LAPTOP WAS NOT OR EVER GETTING HOT OR OVERHEATING!!! Some games would play like Arma 3, The New Z and Global Strike. Games like WoW and other low spec games would simply cause it to just black out. As soon as i updated the graphics driver it started doing it to those games as well, with all updated drivers my system was the worst, not playing any games with out the random no code crash. The bios is also updated. I have done weeks of research and it leads me down to a problem with RX 550 raid bios or drivers which ever, andd Win 1903 and 1909. Can somebody please help me i promise to help as man... Read more

A:Windows update 1903 and 1909 may be interfering with RX 550

OliverS,

I've moved your post into a thread of your own but I left the quote as it's too complicated for me to decipher what the problem is. Kindly explain what the problem is on your system and post the report from the TSG Sysinfo Utility as well from the following link. Simply download the file to your desktop then double-click to run it and it will produce a report that you can copy/paste here in the thread.

https://static.techguy.org/download/tsginfo.exe
 

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RELEVANCY SCORE 78

also, other programs fail accessing micro sd cards. using Malwarebytes pro. I'm running Win7 Pro on an Asus 64 bit machine.

A:unable to update anti-malware realtime scanner, windows update fails

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RELEVANCY SCORE 78

Hello,

I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?

Thanks.

A:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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RELEVANCY SCORE 78

My laptop: X1 Carbon 6th Gen I tried a couple of times to update the Intel Thunderbolt Controller Driver (via Lenovo System Update and via the Web Service connecting through Lenovo Service Bridge). In all cases, the update failed.    Even the manual installlation failed!  I also unsuccessfully tried to manually uninstall Thunderbolt Software via the Windows Control Panel in order to install afterwards the new one. What can I do now?

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RELEVANCY SCORE 78

Hi everyone,recently intel released new driversthat are compatible for the chipset (i5 7200U) of my laptopspecifically the HD 620 integrated gpu.I've tried first to update it automatically (see screenshot)https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.htmland then downloading the installation filehttps://downloadcenter.intel.com/download/28139/Intel-Graphics-Driver-for-Windows-10?product=95443but both led to the same erroron a 'yes' you get redirected to this pagehttps://www.intel.com/content/www/us/en/support/articles/000005469/graphics-drivers.htmlSo as I've been told to do I'm asking the manufacturer if I can have updated driver for my gpu.Any suggestion?Thank you for your time.Francesco

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RELEVANCY SCORE 77.6

Windows pesters me weekly about a windows 10 upgrade.  Every time it attempts, it fails.  Has anyone had this problem and found a solution?

A:ideapad 520s / windows update fails ( 2018-05 Cumulative Update for Windows 10 Version 1709 for x64)

Gg

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