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Undocking/Docking Zbook results in problems

Q: Undocking/Docking Zbook results in problems

Anyone know of a solution for this? Almost every time I undock or re-dock my laptop after a meeting, something will be unresponsive, i.e. my Ethernet cable will fail to be detected or my wired keyboard becomes unresponsive. This is generally solved by a reboot (reseating the cable to the device that is failing has not generally worked), but I don't think this is necessary to solve the problem each time. I am still needing to look at things such as drivers (knowing that Windows 10 has its own method of fetching compatible drivers over HP Support Assistant or what's offered through the site). Specs: HP Zbook 15 G2Inten 6th gen I7 Processor16 GB RAMWindows 10 Professional 64-bit Hardware attached to docking station:Wireless MouseWired KeyboardEthernet CableVGA cable to Samsung Syncmaster BX2431Power Cable

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RELEVANCY SCORE 200
Preferred Solution: Undocking/Docking Zbook results in problems

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 77.2

I have the following:HP ZBook 15 G2 Mobile Workstation (F1M37UT#ABA) (Windows 7)HP 2012 230W Advanced Docking Station (A7E38AA#ABA)2 x Dell U2312HM connected via Display Port I use one of the Dell displays as the primary display when the laptop is docked. I am using Windows to manage the displays (extend, disconnect) Before I undock, I disconnect the external displays. When I do so, both IE11 and Chrome processes hang. If I extend back to the external displays, they start working again. I originally used the HP drivers for the intel hd graphics 4600 and nvidia quadro k2100m. I was having problems with the system not recognizing the type and resolution of the external displays, so HP support advised me to try the intel and nvidia drivers. That did not fix the issue with the displays and I am also having this problem with the IE11 and Chrome processes hanging. I recently updated to the latest intel and nvidia drivers and they made no difference. I'm disappointed that this very expensive laptop and docking station works so poorly. Is anyone else experiencing this problem? Anyone have a suggestion to work around or fix it?

A:Problems with ZBook 15 G2 and Advanced Docking Station

Just got the same ZBook 15 G2 and I'm also having these resolution issues when using a external display. It's driving me crazy. Both displays (laptop and external) have the same resolution 1920x1080. And yet for some reason when I drag a window from one display to another the resolution of that window changes. I either have the correct resolution on the laptop screen or I have the correct resolution on the external display. But not at the same time. While draging the windows from one display you can clearly see the size of the window changing, from perfectly readable to a blurry resolution that is hard to read. I have used multiple display drivers. I have set the Hybrid mode in de BIOS on every possible setting. Nothing solves this issue. There must be more ZBook users out there having these issues.  Anybody got a solution for this mess?

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RELEVANCY SCORE 76.8

The August 3rd Troubleshooting guide says in order to undock you must "Click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar".  Where is that icon?  I have the Thunderbolt icon, but it does not offer any remove option.  The link is:http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=11122586&docLocale=en_US&docId=emr_na-c0...In that same document it links to the Zbook dock white paper (4AA6-5088EEW) which says to just pull the cable out, "When removing the HP Elite Dock with Thunderbolt 3 or HP ZBook Dock with Thunderbolt 3 from your HP notebook or HP ZBook Mobile Workstation, it is recommended to unplug the dock first, wait until the Thunderbolt icon (see Figure 3) in the system tray is gone, and then put the notebook or mobile workstation into Standby, Hibernate, Restart or Shut-down state".Which one is correct?

A:Zbook Dock: Proper Undocking

Hi, Safely remove will remove the thunderbolt icon therefore you have to remove the dock first. Please click the arrow up, you should be able to see remove hardware (USB, Thunderbolt ....).                      Regards.

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RELEVANCY SCORE 73.6

Hello,

I have had this problem with both the RC and the RTM builds of Windows 7 Ultimate x86 on two different Dell laptops--a Latitude D830 and a Latitude E6500. Both are running nvidia Quadro display adapters (the D830 is a Quadro NVS 140M and the E6500 is a Quadro NVS 160M). In the case of the D830 I am running the latest drivers from nvidia's site (Dell didn't post Win7-specific drivers for this laptop). For the E6500 Dell has posted Win7-compatible drivers on its support site for the NVS 160M so that is what I'm using there.

In any case here is the issue. I install Win7 on the laptop and install the video drivers... native rez on the laptops is 1900x1200 (WUXGA). Aero glass is enabled and all is well and good.

I then take the laptop and connect it to the Dell-specific docking station (the D/Port in the case of the D830 and the E/Port for the E6500). In both cases there is an external monitor connected via DVI that also has a 1900x1200 native rez. The laptop lid is closed and the laptop is in suspend/sleep mode when docking.

Once in the docking station I power the laptop back on (it resumes from sleep) and then it goes about detecting the presence of the dock and the attached peripherals. The welcome screen comes up on the external monitor and I type in my password to get back to the desktop.

The only problem is that aero is now disabled (the taskbar and window borders are now opaque and aero peek no longer works, etc.). I have looked all over the net and tried ... Read more

A:Aero turning itself off when docking/undocking

I am actually running into a very similar issue. If I try to use Aero Peek with two HD resolutions Aero Peek will disable itself. If I do a monitor that is mirrored Aero Peek works fine. I also have a Dell Latitude E6500. Have you found a resolution to this issue?

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RELEVANCY SCORE 70.4

wen undocking my vaio notebook from docking station, I the screen crashes, shows blue with error message about bios updates-cannot finish reading as computer starts to reboot itself. Have installed bios update thru sony. Their solution was to wipe hard drive clean-that would be very involved. How can I find which software or program created this problem and remove it? Help!!!!!!

A:blue screen error on undocking sony vaio from docking station

Disable the reboot and post the error message.
http://www.winvistatips.com/disable-...estart-a84.php

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RELEVANCY SCORE 65.6

Hi,I've just got a Zbook 15 G2 and currently looking for docking station as I mainly use it with combination of monitor + keyboard/Mouse + speaker in my desk.Since this laptop is quite large with its equally unwieldy power brick I figured out I'd better go with a docking for easy daily attach/detach. http://www8.hp.com/h20195/v2/GetHTML.aspx?docname=c04287869I think I need the basic dock (not the advance one)So a few internet searches suggest the suitable dock for HP Zbook 15 is the one with 230W power (it makes sense since its factory power brick is 150 watt), but I also see a the 90W one is offered considerably cheaper.. and I get a vague notion that the additional power in the 230W is simply to allow you to successfully operate more peripheral items at a single time.Since I'm not going to connect and/or daisy-chain any power hungry device, is there any chance 90W docking would be able to hold?Regards,Razz











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A:90W Docking for HP Zbook 15 G2

For anyone interested,  I went with 120W Dock and my laptop works just fine (no warning/no error/no "running under power" message). No degradation of performance whatsoever. My setup:HP Zbook 15 G2+ HP 2012 120W Dock  + Displayport Monitor + Wireless Keyboard/Mouse + 1 or 2 low power USB devices (Smartphone/Portable HDD) Additionally I found out that some people also have success using 90W dock, but this is anecdotal. I can't really confirm.

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RELEVANCY SCORE 64.8

I'm thinking about getting a docking station for my laptop, but I'm running into some confusions. First off, I don't know if my laptop is a ZBook 15 or a ZBook 15 G2. I think it's a ZBook 15 because it says "HP ZBook 15" on the bottom without the "G2" suffix. Also, it was issued to me by my university in August 2014, a month before the ZBook 15 G2 was announced. So unless my university was able to get early access to the G2's, it must just be a ZBook 15. Second, I don't know which docking stations are compatible with the ZBook 15. And I don't know what the merits of each of these docking station models are. I use a second monitor a lot with my laptop, which connects by VGA. So that's one thing I'd want the docking station to be able to support. Other than that I'd just want a bunch of USB ports, an audio port, and other stuff that I think is standard for a docking station. So, what advice can you give me?

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RELEVANCY SCORE 64.4

Does anyone know how to enable 4 displays on a zbook 14 G2 docked on a HP 2013 Ultraslim docking station I want to enable simultaneously the:* Integrted lap top sceen (1600x900)* VGA port  display at (1920x1080) connected to dock* 2 Display port displays at (1920x1200) both connected to the dock This notbook model has a and AMD FirePro M4159 switchable graphics and the integrated Intell HD5500 GPU's I am on windows 10.Thus far I can only 3 out of the 4 simultaneously. I was thinking that since there are 2 GPUs on the notebook, 4 simultaneously displays should be possible. I have updated the graphics drivers to the latest ones from the hp website. 

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RELEVANCY SCORE 64.4

Hello. My work computer is a 15" Probook.My personal computer is a Zbook 15. I have the old 90W HP Docking Station. I have speakers, 2 monitors, a keyboard, a printer, and a mouse. Connecting all of them each time I connect my laptop is a huge pain. I also use both my work and personal computer a lot at home, and I definitely like using my full setup for both when I do that. What is the best (and ideally cheapest) way for me to get a docking station (or some kind of workaround) that will dock both laptops?  Thanks,Justin

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RELEVANCY SCORE 64.4

I am using this Zbook 17 g3 for the third week now. It is significantly fasters than the elitebook 8760W it retires. There is still some issues not resolved. I have established a routine to making docking to the thunderbolt 3 work. I have one thunderbolt 3 at home and another in the office.  I found to have the thunderbolt 3 docking work properly I need to log in to the laptop standing alone without having it connected to any device. The external keyboard and the mouse are both connected to the thunderbolt 3 via USB so when I start up they are both inactive. After the laptop starts up, I then plug in the thunderbolt 3 to the laptop to provide it with power and communication. The screen (dual monitor in both locations) flashes and then the second monitor, external keyboard and the mouse work this way. If I plug in the thunderbolt 3 connector to the laptop right when I start up, it will not communicate with the laptop which means the external keyboard, the mouse or the second monitor all will not work.  I think this is not right. I'd like to be able to walk into the office, or home office. Dock the laptop. Turn it on and every device works, like any HP docking device I used to have. But before I found an alternative my established start-up procedure is an acceptable work around. Not good enough. But I'd live with it. How is everyone else's experience with the zbook 17 g3 docking to the thunderbolt 3? Another issue is I have not yet had the USB ports on ... Read more

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RELEVANCY SCORE 63.6

Hi.I have a Zbook 15 G3 notebook connected to a TB3 docking station.My problem is that LAN/WAN switching does not work. The notebook dont change to wierd connection when using the TB3 dock, but it works as it should if I connect the TP direcktly in the notebook. I have checked the the priority settings and the LAN/WAN setting is active in BIOS. It's really anoying to manually disable wierless when connected to the TB3 dock.Is there any known fix for this? //Soren

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RELEVANCY SCORE 63.6

I connect my zBook to the Thunderbolt docking station with the cable provided. (Some kind of USB and power plug).Everything works fine for a while, sometimes days but then all of a sudden the two monitors and other devices connected to the docking station become disconnected. Sometimes the computer goes into a reboot after the connection is lost.Occassionally the connection will be lost then resored without me touching a thing.

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RELEVANCY SCORE 63.6

Will a HP ZBook 15 G2 Laptop with a A7E38UT#ABA 230W Advanced Docking Station run two Samsung UHD Monitor UE850 monitors at 4K and 60hz using both DisplayPorts on the Docking Station? I am currently running a HP ZBook 15 G2 Laptop using the A7E34AA#ABA Docking Station running two Samsung UHD UE850 Monitors at 4K.I am using the DisplayPort on the A7E34AA#ABA Docking Station to run one of the Samsung UHD Monitor UE850 monitors at 4K and 60hz.I am using a StarTech USB to DisplayPort adapter to provide a second DisplayPort. The adapter driven monitor will only refresh at 30 Hz and looks terrible compared to the 60 Hz monitor.  I can use the mini DisplayPort on the laptop to drive the second Samsung UHD Monitor UE850 monitors at 4K and 60hz, but I am afraid the laptop mini DisplayPort physical port will wear out quickly and give me trouble quickly because I remove laptop from the port at least daily. Can the A7E38UT#ABA 230W Advanced Docking Station run two Samsung UHD Monitor UE850 monitors at 4K and 60hz using both DisplayPorts on the Docking Station?Thank you.Bill

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RELEVANCY SCORE 63.6

Hi all, We just bought 5x Zbook 15 laptops as replacement for our Dell line, they have the latest drivers and bios from the HP site. We have/had 2 issue when the laptop is sitting in the dock ( 230w dock ) The first one : When the laptop (W7/8/8.1 or Ubuntu) is started in the dock so with the screen closed the external screens work perfect from starting the laptop till shutting down. The only that does not work is the laptop screen when opening or when getting the laptop off the dock, only thing that worked was restarting with the laptop screen opened. Solution HP helpdesk : Turn off the Hybrid Graphics Enhanced Display Feature in the bios. So I thought ok solved.... NOT Second issue : Now when booting in dock with laptop screen closed the external screens only turn on if Windows/Ubuntu is started, this will be ok for a lot of consumers but not for companies as they are using bios passwords when now is not visable so they need to guess when typing the password.  Case : 4734559318 / 4733480978 HP enigeer came onsite and came to the same conclusion I already made... It's a bios --> hardware controlling issue. Hopefully will this supposedly bios issue (control bios -> hardware) be resolved otherwise we will probably go back to Dell!

A:Zbook 15 Docking/external screens issue

If you have the latest BIOS and BOTH Intel and NVIDIA graphics drivers installed, please, call HP support back and ask for an escalation. Intel graphics is used most of the time (unless applications use OpenGL or other 3D graphics) and there may be an issue with resume from suspend with that driver





I work for HP. All opinions and comments are my own.

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RELEVANCY SCORE 63.6

Running a ZBook 15 G2 with an 230W advanced docking station for about a year now.  Went ahead and upgraded from W8.1 to W10 with a with a clean install.   No sound from docking station, only notebook speakers. Tried installing latest version realtek HD audio driver, but install creates endless loop of uninstalling previous software.  However I see the driver active and have selected it as default playback device.  Still only sound from NB and not docking station.  Can not find any drivers for docking station on HP.com.   What could be the issue and how might I resolve it? This is a tricky one.  Five stars to anyone who can fix it! 

A:No Sounds from Docking Station after W10 Upgrade to Zbook 15...

HP makes a couple different things called a 230W advanced dock. Can you give us a product number from the device? 

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RELEVANCY SCORE 63.6

I have a HP ZBook G2. I would like to add a secondary battery. The available options are QK639AA and QK640AA. Will any of these two work with my 230W Docking Station? If they are not compatible, I will have to detach the batttery before docking which seems a bit troublesome.

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RELEVANCY SCORE 63.6

This has been so annoying as of late. We updated so many drivers, firmware and some HP Zbook 15 G3 mobile work stations do not connect to the display port dock station Thunder bolt 150w.  Is there a quick technique? I seen so many forums saying to install this, restart, install that...restart  but some of these HPs are a pain. Any tips, I'd appreciate it. Im glad my company has finally switched back to lenovo.

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RELEVANCY SCORE 62.8

I have a new Zbook 15 G2 with Nvidia K2100M and docking station with dual displays (Dell HD). I have the desktop manager configured to use one of the dual displays on the docking station as the default display when the computer is docked. When I boot the computer on the docking station, the desktop manager does not recognize the displays. It identifies them as "nvidia displays" with resolution 640x480. The docking station and displays are powered by a power bar. If I power cycle the power bar, the desktop manager recognizes the type and resolution of the displays. The computer is running the latest intel and nvidia drivers. The only thing I haven't updated so far is the BIOS because I'm waiting for the IT department to provide the bios administrator password. Has anyone else experienced this problem and if so, do you know of a fix?

A:Zbook 15 G2 Nvidia K2100M Docking Station Not Recognizing Ex...

use display with DisplayPort connector, and DisplayPort  to DisplayPort  cable




-------------------------------I'm a Chinese with poor english-------------------------------548851818

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RELEVANCY SCORE 62.8

Today's the day! The BIOS's have been tested and set for release! (That's good!)But they will not be available in a Softpaq form until next week. (That's bad.)But I have a copy of them and have put them on an FTP site for all of my friends! (That's good!)But the yougert is also cursed. (Can I go now?)Below is an updated list of key drivers, et al. (Items in Green are new.)You must have all of these updated drivers as well as this new BIOS to making things as "sunshiny and rainbows" as possible.  (Remebmer to always use the Softpaq Download Manager to ensure everything is up to date.) Component NameCategory on Product Support Page on hp.comSoftpaq #VersionBIOS - Zbook 15/17(BIOS) 1.10BIOS - Zbook Studio(BIOS) 1.13Intel Thunderbolt Secure Connect Software(Driver - Controller)sp7614315.3.40.275Intel® Thunderbolt? Firmware Update Utility(Firmware)SP7493516.1.7.0.6 - It will still show up as .3 in the TB software. This is being fixed.Intel Graphics Driver(Driver - Graphics)SP7598420.19.15.4444NVIDIA Graphics Driver(Driver - Graphics - Nvidia)sp76601356.49ASMedia eXtensible Host Controller Driver(Driver - Chipset)SP76277 1.16.35.1ASMedia ASM1042A Firmware Update(Driver - Firmware)SP76208 131025.10.11.23Broadcom NetXtreme Gigabit Ethernet Controller Driver(Driver - Network)sp7602617.2.0.2Conexant Audio USB Driver (called HP Dock Audio in Device Manager)(Driver - Audio)SP741461.31.36.14Conexant USB Audio Driver for Docks(Driver - Audio)sp74876&nb... Read more

A:HP ZBook Docking station update - August 8 2016

Now to just get preboot USB support (I realize this may be as much an Intel/MS issue as anything), and we might just see a unicorn start dancing spontaneously across our screens at bootup!   So far, so good on my system with 1.09 and all of the other updates running - about 12 hours and several reboots into it.

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RELEVANCY SCORE 62.8

Dear all I have bought a HP Zbook 15 laptop and installed Ubuntu 12.04. It does not show anything on the external monitor when I mount the laptop on the docking station.  After installing the Ubuntu 12.04 and putting it on the docking station for the first time, I got this problem:"If an ACPI driver is available for this device, you should use it instead of the native driver". I have attached the whole log file. Then, I installed the latest Nvidia driver, and restarted the machine. This time, I do not see that error message; however, I cannot see anything on my external monitor which is connected to the docking station. Can you please tell me how to fix this problem? Best regards,Murtaza I did not find a way to attach the log file, so I put it here: [ 0.000000] Initializing cgroup subsys cpuset[ 0.000000] Initializing cgroup subsys cpu[ 0.000000] Initializing cgroup subsys cpuacct[ 0.000000] Linux version 3.13.0-32-generic ([email protected]) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #57~precise1-Ubuntu SMP Tue Jul 15 03:51:20 UTC 2014 (Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4)[ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=062ea7e8-5c86-4852-ba25-0372be603607 ro quiet splash vt.handoff=7[ 0.000000] KERNEL supported cpus:[ 0.000000] Intel GenuineIntel[ 0.000000] AMD AuthenticAMD[ 0.000000] Centaur CentaurHauls[ 0.000000] e820: BIOS-provided physical RAM map:[ 0.000000] BIOS-e820: [mem 0x0000000000000000... Read more

A:HP Zbook 15, external monitor connected to docking station i...

I have a similar problem with my HP ZBook 15 G2, latest BIOS v01.36, Hybrid Graphics set to Auto, booting with native UEFI.I'm using OpenSUSE Tumbleweed, kernel 4.9.3, X Server 1.19.1. Until kernel 4.8.x I was able to see activate the secondary DVI display on the original docking station with both, nouveau and native nvidia graphics drivers. This has been gone now for some unknown reason. During boot, I see ACPI errors like the following posssible indicating some BIOS issues:[ 11.233480] ACPI Error: [CFGD] Namespace lookup failure, AE_NOT_FOUND (20160831/psargs-359)
[ 11.233534] ACPI Error: Method parse/execution failed [\_TZ.PSL] (Node ffff89c33fcb35a0), AE_NOT_FOUND (20160831/psparse-543)
[ 11.233592] ACPI Error: Method parse/execution failed [\_TZ.GFXZ._PSL] (Node ffff89c33fcb3f28), AE_NOT_FOUND (20160831/psparse-543)
[ 11.233653] ACPI: Invalid passive thresholdDoes someone has a solution?

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RELEVANCY SCORE 62.8

I have a Zbook 15 G2 mobile workstation, and I recently got the HO 230W advanced docking station(A7E38AA).But when I tried to attach my laptop to docking station, I noticed that my laptop does not have any ports to the back of it, which is needed to attach it to the docking station.Does anyone know how do I connect them?Do we need any additional cable for it?Thanks.

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RELEVANCY SCORE 62.8

I have a ZBook Studio G3.  I received the docking station for this laptop which is part number:  P5Q58UT#ABA.  I have plugged it in as instructed, but it is not charging the ZBook.  The power light on the docking station is illuminated.   The USB ports do not work either.  It appears that the only thing that is working is the power indicator and its ability to put the laptop to sleep if I press the button.  Do I have a defective docking station (it appears to be defective)?  If not, how do I get it to work?  By the way, the power supply that came with the docking station seems to be working just fine if I plug it directly into the ZBook.

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RELEVANCY SCORE 62.8

Today's the day! The BIOS's have been tested and set for release! (That's good!)But they will not be available in a Softpaq form until next week. (That's bad.)But I have a copy of them and have put them on an FTP site for all of my friends! (That's good!)But the yougert is also cursed. (Can I go now?)Below is an updated list of key drivers, et al. (Items in Green are new.)You must have all of these updated drivers as well as this new BIOS to making things as "sunshiny and rainbows" as possible.  (Remebmer to always use the Softpaq Download Manager to ensure everything is up to date.) Component NameCategory on Product Support Page on hp.comSoftpaq #VersionBIOS - Zbook 15/17(BIOS) 1.09BIOS - Zbook Studio(BIOS) 1.11Intel Thunderbolt Secure Connect Software(Driver - Controller)sp7614315.3.40.275Intel® Thunderbolt? Firmware Update Utility(Firmware)SP7493516.1.7.0.6 - It will still show up as .3 in the TB software. This is being fixed.Intel Graphics Driver(Driver - Graphics)SP7598420.19.15.4444NVIDIA Graphics Driver(Driver - Graphics - Nvidia)SP76218354.9ASMedia eXtensible Host Controller Driver(Driver - Chipset)SP76277 1.16.35.1Broadcom NetXtreme Gigabit Ethernet Controller Driver(Driver - Network)sp7608017.4.0.1 Conexant Audio USB Driver (called HP Dock Audio in Device Manager)(Driver - Audio)SP741461.31.36.13Conexant USB Audio Driver for Docks(Driver - Audio)sp74876 1.31.36.14 IMPORTANT!Now, before I post the link, there is somethi... Read more

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RELEVANCY SCORE 62.8

Alongside with an HP ZBook 15 G3 I got an HP ZBook Thunderbolt 3 docking station (P/N: 841830-001, S/N: CND6440LJR).The problem is that when I connect the computer to it, after the windows login, I receive a blue screen with the error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. The computer restarts and as soon as it enters the Windows environment I receive again the same message.  How do I resolve this issue? Thanks in advance

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RELEVANCY SCORE 62.8

Hopefully someone here can help me before I get an aneurysm. I got the HP Thunderbolt 3 Docking Station (150 watts, model number P5Q54AA). Everything is connected ok but as soon as the dock connects to my laptop it crashes my computer instantly and generates the blue screen of death. It doesn't matter if a monitor is connected or not. There was a couple of scary moments when it sent my fans into overdrive and started beeping loudly as if a bomb was ready to explode. I spent more than eight hours on this yesterday and at this point the dock seems like nothing more than a nice looking brick. I have went through all of the help threads here and tried everything. I updated the bios from 1.14 to 1.15I updated all audio drivers, graphic drivers, firmware drivers, chipset drivers, and thunderbolt related driversI rolled back everything twice and reinstalled everythingI removed the security setting in the bios that relates to thunderbolt devices connectingI've made numerous other changes that didn't work and had to roll backNothing seems to work. I am puzzled as to why HP haven't set this up better. Surely there needs to be a dedicated app for this that handles everything and installs and removes all necessary drivers. By the looks of it this docking station has been a mess from the start. What else can I do at this point? 

A:Thunderbolt 3 Docking Station Crashes HP ZBook Studio G3 as...

It is possible you have a defective dock. I have exactly the same setup and went through some difficulties when I first got it but turning off Thunderbolt security made mine work. It is still occasionally finicky coming out of sleep mode or if I disconnect the laptop and use it as a laptop then try to reconnect the dock. Takes a restart or 2 sometimes but mine generally works well.  I would suggest your problems point to a bad piece of hardware. 

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RELEVANCY SCORE 54

Hi there,
We have recently purchased (last month) a Latitude E5570 with docking station. We experience system hangs and freezes several seconds, sometimes up to a minute after hot undocking the laptop.  The mouse and keyboard become unresponsive.

It usually emits a beep code before freezing up.  4 beeps then a pause and then 1 beep. Any information regarding this?
Anyone have insights into this?
Thanks!

A:Dell Latitude E5570 Undocking Problems freezes- 4 beeps-pause-1 beep

Also, it is a port replicator PRO3X

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RELEVANCY SCORE 47.6

HelloI have a problem whit thunderbolt dockingstation.Mouse and keyboard are freezing from time to time when connected to thunderbolt usb.I updated my bios , reinstalled thunderbolt drivers and the problem persist.Anyone can help me with the problem ??Tnx.

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RELEVANCY SCORE 47.6

Hi, just received my ZBOOK Studio G3 a couple of weeks ago and I'm experiencing some problems apparently related to the USB-C dock. 1) mouse sometimes lagging2) keyboard randomically losing some input3) keyboard randomically repeating key-press events causing letters repeeeeeeeeetions ;-) Both devices connected to the dock. Windows 10 up-to-date. HP updates installed (well... most of them).I'm basically sure the problem is related to the docking because a colleague is using the dock with a ZBOOK (not studio) and had the same problem. Anyone experiencing the same issues? Daniele

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RELEVANCY SCORE 45.6

Hi!
I have a Latitude E7740 that runs Ubuntu Xenial (16.04). I dock it to a "Dell EURO2 Advanced E-port II" docking station. 
If I boot it in the docking station, everything works fine, and I find all my two DVI-connected monitors. 
However, if I undock, then put it into the dock again while running, it fails to enable the screens. I'm using a script called autorandr for switching between display modes - it uses xrandr. It tries to run:
xrandr --output DP1-1 --gamma 1.0:1.0:1.0 --mode 1920x1200 --panning 0x0 --pos 0x0 --rate 59.95 --reflect normal --rotate normal --output DP1-2 --gamma 1.0:1.0:1.0 --mode 1920x1200 --panning 0x0 --pos 1920x0 --rate 59.95 --reflect normal --rotate normal
But the X server responds with:
X Error of failed request: BadMatch (invalid parameter attributes)  Major opcode of failed request: 140 (RANDR)  Minor opcode of failed request: 21 (RRSetCrtcConfig)  Serial number of failed request: 48  Current serial number in output stream: 48
Running this exact command after booting in the dock is doing the right thing, but after undocking then docking, it doesn't work.
Any ideas here? I have updated to the latest BIOS version.
Problem also reported in launchpad with lot's of debug info, here:
bugs.launchpad.net/.../1585884
Autorandr script is here: github.com/.../

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RELEVANCY SCORE 45.6

Hello -  My x220 does not lock into  Mini Docking Station Series 3 that I bough recently. The rubber pads on the battery seem to be preventing the laptop from being docked. (Not sure if I am doing something wrong instead.) Also I am trying to set up a multi monitor display ( Dell U2415). Will appreciate some inputs on how I should resolve both the issues or a link if that has been covered before .  

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RELEVANCY SCORE 45.6

My HP Elite 65W TB3 Dock US is not being recognized by my HP Elite x2.  I keep seeing that this has been an issue for others, but not really how to fix it.  It is sending power to my mini-controller, but not to my notebook.  It does not recognize anything either, including something simple like a wireless mouse or speakers. Please help!

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RELEVANCY SCORE 44.8

Hi!
I have photoimpact x3 and just started using it to make cards, stationery and such back in August. I figured I should take some online class to learn more about PIx3.
I am in a wonderful class. We go at our own pace. In one tutorial they showed how to move (dock) the different panels. Well I cant get my panels back where they are suppose to be.
I try to put the easy palette and such back in its original spot but when I close all the panels by clicking on the little arrow....none of the panels move because they are not in the area they should be and I cant figure out how to lock them back in place.
Also when I moved them around I lost the ability to minimize each window.
Could you help me please?
Thanks And God Bless!
 

A:photoimpact docking problems

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RELEVANCY SCORE 44.8

Hello all. Please help! I have a Dell inspiron 700m running WinXP connected to a Belkin F5U216 docking port, VGA pass through to a full size monitor, full size USB keyboard. The serial and parallel ports on the docking station do not work. If I go to device manager there is an error , failed to load, whatever you call it next to USB-serial controller. I don't know if it has anything to do with the docking station but I tried re-installing the driver for it to no avail. The Belkin tech support people haven't been of any help. Does anyone have any ideas about this. Much appreciated.

Regards,
Andy
 

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RELEVANCY SCORE 44.8

Hi community,

i have a problem with my Portege Z (Windows 8.1). I use it in our company whereit is connected to our network via ethernet (dockingstation). When i use the function "Undock" to take itto our meeting room the following things happen:

Only offlinefiles visibleAccess to NAS-Systems without any problemsOutlookis in Offline-Mode

Workaround: when I undock with „flightmode“ everything works fine. Is the Undock function corrupt? Or am I doingsomething wrong? (don’t have many other options then undock :P)

Thanks in advance for your help!
Regards,
ximo

A:Portege Z docking problems

Workaround: when I undock with „flightmode“ everything works fine.
Try the BIOS Option, which disables the wireless module while you're connected to a LAN.

We have got several Z30 in our company and they work as expected.

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RELEVANCY SCORE 44.8

Hello all. Please help! I have a Dell inspiron 700m running WinXP connected to a Belkin F5U216 docking port, VGA pass through to a full size monitor, full size USB keyboard. The serial and parallel ports on the docking station do not work. If I go to device manager there is an error , failed to load, whatever you call it next to USB-serial controller. I don't know if it has anything to do with the docking station but I tried re-installing the driver for it to no avail. The Belkin tech support people haven't been of any help. Does anyone have any ideas about this. Much appreciated.

Regards,
Andy
 

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RELEVANCY SCORE 44

A LE877AA#AB dock is paired to an Elitebook 2560P.   Several new A9B77AA#ABA units are available.  The HP EMEA website indicates (click here): HP EliteBook 2540p, 2560p, and 2570p Notebook PC (The combination of the HP EliteBook 2540p Notebook PC with the HP 2570p Docking Station may result in a limited functionality of some of the docking station's connectors.)  I think this indicates that the 2560P is compatible.  Newegg's listing of the A9B77AA#ABA (click here) indicates compatibilty with the 2560P as well. Can anyone confirm that an Elitebook 2560P will work with the A9B77AA#ABA units are available?Which of the four USB ports is the only 3.0 port? When confirming: if you have actually docked an Elitebook 2560P in a A9B77AA#AB, please state this in the reply.  Thank you

A:Docking bay: LE877AA#AB (2560 Docking Bay)A vs A9B77AA#ABA ...

Hi, 1. Please try from:        http://www.getpartsonline.com/a9b77aa.html       https://www.amazon.com/Hp-2570-Series-Docking-Station/dp/B0094DVIOQ       http://partsurfer.hp.com/Search.aspx?SearchText=A9B77AA 2. It has 3 USB 3.0 ports and 1 USB 2.0 port      http://h20195.www2.hp.com/v2/getpdf.aspx/c04168358.pdf?ver=11 Regards.   

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RELEVANCY SCORE 44

Does a docking station charge a laptop without the docking system itself being plugged in?

A:Does a docking station charge a laptop without the docking s...

Hi, What is your laptop ? Does it have docking port and use a PROPER docking station ?  If YES for both then yes, docking station will changer the battery on laptop, Normal USB port replicators (vendors also call them as docking startions) won't charge battery on laptop. Regards.

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RELEVANCY SCORE 44

Hello,I have a new Lenovo P51 with quadra m1200 GPU and Windows 10 whith a workstationdock that has a problem to show 4k resolution on my Philips BDM4350UC and at the same time show full hd resolution on any other full hd monitor (have tried Lenovo and Dell monitors). The full hd-screen only show 1024 resolution. Have tried all kind of cableconfigurations (HDMI, DP, DVI, VGA) with no luck. Exept after I connected the screens directly to the P51 (which worked fine) and afterwords changed the connections to the dock and docked the P51 - then it actually managed to show 1 x 4k on the Philips monitor and full hd on two other screens (one Dell and one Lenovo monitor) and also at the same time full hd on the P51 screen. Unfortunately, when I logged on after an hour or so with the machine in sleepmode, it was all back to the beginning... Gratefull for any advice. I know the Thunderbolt dock may solve this, but acordingly to the specs for the workstation dock should 1 x 4k (at 30 hertz) and 1 x full hd be no problem...

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RELEVANCY SCORE 44

Hello,  I have a problem with a new laptop Spectre X360 G2. If I use without docking it is working right, but when I connect to a docking USB station I have problems with network, it become very slow and I start to loss packets I've tried to use WIFI network instead of Ethernet and I have the same problem. I've tried with another USB docking, first with HP 3005pr and then with Targus and the problem is the same I've tried with different drivers of DisplayLink, but the problem still continues I've done a fresh installation of Windows 10 64 bits, but the problem still continues When I disconnect USB docking, everything is working ok Someone have an idea about this problem Thanks in advance Josep

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RELEVANCY SCORE 44

Hey folks. I've read similiar postings, but this is slightly different. I've got a HP Compaz NX9010 laptop running Windows XP on a docking station with an HP external monitor hooked up. The external monitor works fine with or without the laptop closed, but the external will not run video streams or saved video files. Video will only run on the laptop screen. The only way I can get video to run is to use the <function> toggle keys and disable the laptop screen which has to be done each time the laptop is booted. Is there any way to fix the settings so that this does not have to be done each time I'm docked? Thanks for any assistance or ideas you might have.
 

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RELEVANCY SCORE 44

I have a bit of a mess with a client's brand new system, and I'm hoping you guys can help me quickly, because I need to go back and fix the setup. Here is what's going on:

My client has a brand new Dell Inspiron 15R laptop running Windows 7, and is docking with the Targus Docking Station to a Dell monitor as well. I set up the new laptop fine, transferred data from the old XP with a Belkin transfer cable (for some reason, the Outlook info did not transfer, not sure why that happened, but it's not my most pressing issue right now). I went to work there on Friday (two days ago). I loaded their product key for purchased Office 2010 Pro, no problem, and installed Quickbooks 2011, no problem. Installed a new Netgear N router and all went well.

On Day 2 (yesterday) the client reported that he had a connection, but no internet. He loaded the software for the Targus docking station (I had made all connections to the station on Day 1), but we had a bit of trouble figuring out the resolution. I did a system restore to uninstall the software, then disconnected and reconnected to the router, and all worked fine. I reloaded the Targus software, and figured out the situation with the monitor. All was perfect. Downloaded the driver for Win 7 for the HP All in One, all great.

Then, all *#*# seemed to happen. I moved the laptop out of the way (still connected to dock) and apparently closed the cover too far. All went black. I opened the laptop, figuring it was just sle... Read more

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RELEVANCY SCORE 44

I have a W541 Thinkpad supplied by my employer and have had it for less than a year. Since day 1 i've been having issues with the docking station and I am finally fed up to the point of reaching out. Here are the following issues i have had. on occasion when docking and the laptop is on, it will power off (hard)when redocking and power is on my secondary monitory will have random pixels "sparkle" white on the screen and then about every 5 minutes the secondary display will shut off for about 10 seconds. Only putting the laptop to sleep and back will fix it.when docking (and regardless if power is off or on) one of either the laptops main display or my secondary monitor will not work. Sometimes redocking about 20 times will bring it back, sometimes not. Sometimes restarting the machine will work, and sometimes it will not.when docked, i have a MS wireless keyboard and mouse plugged into the dock. on occassion, they will loose connection with the computer. Unplugging the dongle and plugging it back in will resume operation but it will eventually cut out again. Only moving the dongle to a usb port on the laptop itself will resolve the issue. This is not a good solution as the dongle is not low profile.I recieved this laptop with windows 7 and have since upgraded to windows 10. These issues were happening on both versions of windows. No other modifications were made to the machine or its base software.  Please help as i'm frustrated to the point that I'm about to r... Read more

A:Lenovo Docking Station Problems (W series)

Your employer is going to let you return their supplied laptop for a refund or replacement from another brand for a unit that I am guessing you have used for more than half a year? o.0 On topic, Do you have any issues with the laptop itself when it is undocked?  From the sounds of it all problems appear to be docking related, so assuming the dock connector/port is free of all detrius that might cause issues, would suggest using the warranty to replace the dock as that certainly sounds to be the focal point of all your issues.

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RELEVANCY SCORE 44

I have a Lenovo Thinkpad x61s with a docking station. Is there any way that I can disconnect it from the dock without turning it off?

Thanks.
 

A:Undocking w/o turning off

You can for USB docking ports
Usually by clicking "disconnect" on the connected USB device icon near your system clock

But for the ones mounted at the back (or underneath) and usually clipped in. No
 

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RELEVANCY SCORE 43.6

I have a Latitude E6400 that I recently clean installed WIN7 ultimate on. Everything was working great and continues to work great undocked. When in the docking station (), however I tend do have problems. I thought initially it was just related to the NIC card as it seemed to only start misbehaving under a lot of network activity and disabling the NIC and running only on wireless seemed to fix it, but in ALL cases I have to do a cold boot. Simply restarting it would not help and when I finally would get logged back in after a simple restart, the CPU was already pegged. Today, however it seems that even with the NIC disabled that it also exhibits the behavior although today I was using an external USB drive connected to the docking station. i have since removed that as well to see if I can stabilize. I've downloaded and installed every latest driver/bios/firmware I could find. Nothing has worked...

What occurs is over time, and sometimes that's not long, my CPU quickly pegs at 100% and stays. There are no particular processes pegging it either. I can end process on many in my list with no change. Over the last week I've only been in the office a couple of days using the docking station and on each occasion I have problems at least 2 - 3 times within the day. The rest of the week I've been undocked and had no problems and I run this thing all day long.

I have no messages in any logs that I've found indicating any type of problem. Just extreme frustration. ... Read more

A:Dell Latitude E6400 Windows 7 docking problems?

Did you ever find a resolution to this problem? If you did, I hope it wasn't "rolling back to XP" since that is not really an option I would like to explore either. I noticed this problem for me started about 3 weeks ago and it only happens when I am docked as well. I have tried other docking stations, but that didn't resolve my problem either. Just wondering if you have been able to find a "fix".

Thanks,
Stokes

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RELEVANCY SCORE 43.6

I have an HP Split, it currently works fine in tablet mode, but when I attach it to the keyboard, the screen becomes unresponsive to touch, the keyboard doesn't work, no does the charger, or the mouse.  The laptop is only a year old, and it is extremely frustrating that many people are having this issue and there does not seem to be a working solution posted anywhere.  Also,  I am dissapointed that HP has no alternative docking system to use with the split to serve as a work-around when this issue occurs.  I depend on my laptop for work, and I am immensely dissapointed.  This will most likely my first and last HP laptop.   

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