Over 1 million tech questions and answers.

Mouse cursor freezes and locks system daily (ongoing for months)

Q: Mouse cursor freezes and locks system daily (ongoing for months)

Periodically, lately it's at least daily, my mouse cursor freezes and the computer becomes unresponsive requiring cold boot. This sometimes happens even before I log on if I boot up and don't log on then come back later, the mouse may be frozen. It also happens while in idle and screen saver is running. I was running in Safe Mode w/ Networking today and it also happened.

The mouse I was using was a MS Wireless Mouse 5000. That one would just freeze. I accidentally destroyed it and am now using a MS Wireless ARC mouse instead. The only difference I notice is that the ARC mouse will occasionally pause the cursor in a spot for a second or two and then continue. However, it also will eventually freeze and lock system.

Not sure how to identify where the problem is. Please advise or instruct and I will get more info, perform tests, etc.

I've updated the NVIDIA driver recently to the latest one.


Preferred Solution: Mouse cursor freezes and locks system daily (ongoing for months)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Mouse cursor freezes and locks system daily (ongoing for months)

Quote: Originally Posted by davidtu

Periodically, lately it's at least daily, my mouse cursor freezes and the computer becomes unresponsive requiring cold boot. This sometimes happens even before I log on if I boot up and don't log on then come back later, the mouse may be frozen. It also happens while in idle and screen saver is running. I was running in Safe Mode w/ Networking today and it also happened.

The mouse I was using was a MS Wireless Mouse 5000. That one would just freeze. I accidentally destroyed it and am now using a MS Wireless ARC mouse instead. The only difference I notice is that the ARC mouse will occasionally pause the cursor in a spot for a second or two and then continue. However, it also will eventually freeze and lock system.

Not sure how to identify where the problem is. Please advise or instruct and I will get more info, perform tests, etc.

I've updated the NVIDIA driver recently to the latest one.


There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

Read other 4 answers

Everyday starting up the PC whether it is a Total fresh Startup or awakening from Sleep mode the mouse cursor freezes and PC locks up. All drivers are up to date.
Malwarebytes scans finds nothing.
Norton finds nothing.
Memory tests are good.
Hard drive is year old and tests good.
Drivers are ALL up to date.

After it locks up I unplug the PC and restart it and it works fine for rest of the day.
Win7 64 bit with ALL updates installed.

Thanks for any assistance.....

A:PC locks up Mouse Cursor freezes everyday!

Hi and welcome to SevenForums,
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
Click Start and type in the search box,
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here.

Read other 1 answers

Purchased the computer from eBay and had it upgraded with a few options back in 2014. Used to get a BSOD once or twice a week, but now they happen multiple times daily. Sometimes when I'm in the middle of something (can be anything) or in the middle of the night when nothing is going on (I hear the welcome sounds through the speakers letting me know the computer rebooted). I'm about ready to throw the computer out the window. I've ran chkdisk, memtest86, Dell systems tests, replaced the hard drive, wrote zeros to the drive and started from scratch but nothing seems to help. Many of the errors seem to point to ntoskrnl.exe, athw10x.sys, or usb3.0 (not exclusively, but most of the time)

Another issue I've been having since upgrading to Windows 10 is that when the computer restarts or boots the curser will not move, but the right and left click will work. Unplugging and reinserting the usb cord will resolve the issue. Tried multiple sets of mice and they all do the same thing. Have deleted the mouse drivers and usb 2.0/3.0 drivers and reinstalled with no luck.

Any help would be amazing! Thanks in advance!


Read other answers

Over the past month this laptop's cursor has deleoped a tendency to lock on the screen. I have contacted Microsoft and they suggested HP driver updates. Duly done and addiotionally, I get the updates as and when they happen. Unfortunately this has not prevented the problem. Is there a downloadable repair somehwere? A command that unlocks the cursor (touch pad controlled). Incidentally the mouse does not seem to work here. Usually I get by by closing the lid and get back to where I was although this can be a problem during a download or something that requires speed and timing. Thankfully I am not into gaming. What's the upshot? Is it fixable or is this a sign I need to buy a new laptop? Is this an OS problem? Or hardware? Or compatability between these (HP with 8 and firefox). I can still use the keyboard (the cursor has done the usual, it froze about 8 times between registering and this post).    Thanks for any help.

A:Cursor freezes, or locks, on screen

Hi @LAANMO,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the cursor freezing. I will be glad to help you. Here are some documents to wrk through.Computer Locks Up or Freezes (Windows 10, 8)Display Driver Stopped Responding and Has Recovered (Windows 10, 8, 7)Slow Internet Troubleshooting (Windows 10, 8) Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

Read other 1 answers

Meet my Computer

Intel? Core? i5-2500K Processor (up to 3.7 Ghz)
SAPPHIRE Radeon HD 7950 3GB
16 GB (2 x 8 GB) Geil EVO Veloce DDR3 1600 RAM
120 GB SP MLC SSD (Toggle NAND)
3 TB Western Digital Green HDD
Windows 7 64-bit
ASRock z77 Extreme 3 motherboard
Coolermaster Centurion 5 mid-tower case
Thermaltake TR2 TR-500 500W power supply
Zalman CNPS5X CPU cooler

I've run burnin tests, which did not discover any issues with my computer. I've been monitoring temperatures while gaming and haven't seen anything out of the ordinary.

Is it possible that I need to up the PSU?

A:Computer Freezing: Screen Locks, Cursor does not move but the mouse power stays on.

Hi and Welcome to TSF!

It most certainly could be the PSU.

What is the 12V, 3.3V, 5V, and VCORE voltages within the BIOS?

Read other 9 answers

My Wife's laptop ASUS X53E W7 64 bit
mouse freezes and locks up cannot do anything
started yesterday out of the blue
laptop has synaptics touchpad installed as well as a usb mouse
normally when mouse plugged in touch pad is automatically disabled
when I tried yesterday no touchpad drivers or settings were found
re installed drivers and it all worked. started samething today

any ideas anyone

A:Mouse freezes & locks W7

Read other 9 answers

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8098 Mb
Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
Hard Drives: C: Total - 953859 MB, Free - 702408 MB; F: Total - 238414 MB, Free - 2 MB;
Motherboard: ASUSTeK COMPUTER INC., B85M-E
Antivirus: AVG AntiVirus Free Edition 2014, Updated and Enabled

Hi there,

I'm pretty sure everything was running fine until I downloaded a VLC player (which I have removed recently). My computer began shutting down and rebooting after giving me a blue screen. That's since stopped, but now my mouse constantly starts freezing. Occasionally it will allow me to move it after a few minutes but remains unstable. Often, when my computer monitor powers out and goes to the black screen in hibernation, I cannot wake it by moving the mouse. I have tried several different mice and still have the same problem.

I have run the avg scan, the malwarebytes scan, and a spybot scan. Still the same problem.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:33:45 AM, on 10/11/2014
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v11.0 (11.00.9600.17239)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Applicati... Read more

Read other answers

My mouse cursor will randomly freeze or disappear, yet it remains active. I can still use it by feel. If I turn mouse trails on a duplicate mouse shows up that works and the frozen one remains, although its not completely frozen as it will still change into other cursors ie the hourglass. Eventually mouse trails turn off all on its own and im left with no cursor again. I've updated drivers and checked all the settings and am left with no solution. Any help would be very appreciated.

Read other answers

Im having a TDR issue specifically in the game iracing. The game will crash to a black screen within an hour. Outside of iracing the machine will prime95, memtest and 3dmark loop for 12hrs +. I have replaced PSU, Ram, Dual booted windows off either the SSD or HDD with the same issue. Formatted over 15 times, tried every single nvidia driver from 306 to 327, most off a fresh windows install.

I run the game in 3 monitor surround and the issue only seems to happen if SLI is enabled, testing each card singularly has no issues. Bios is most recent. Nothing overclocked. Temperatures are 63degreesC max on CPU, 76DegreesC max GPU.

A:BSOD Tdr issue, tried all drivers, ongoing for months

It is something more than a TDR.

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88004a140c0, fffff88005fa3498, fffff88005fa2cf0}

Probably caused by : nvlddmkm.sys ( nvlddmkm+1300c0 )

Followup: MachineOwner
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Edit: Its bad that there is no onboard graphics for P67 Extreme4. If you can arrange another GPU (from friends or family, just to test), you should test the situation with that one plugged it.

Read other 3 answers

Hi, my computer is a new HP HDX 64 bit laptop ,Windows Vista 64 bit . I have a problem with my web slowing down, or freezing up . Also my mouse will click for no reason, I've ran norton and Advance system care, I do get Registry problems each time I run ASC. and correct it each time . Only to have them when I rescan . I ran hijack this , but know nothing of this program, nor what to do if I do have problems. Am new with computers, and appericate all your help . Thanks, and God Bless !
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:24:56 AM, on 8/9/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Users\Mississippikid\Program Files (x86)\DNA\btdna.exe
C:\Program Files (x86)\DigitalPersona\Bin\DpAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Search Settings\SearchSettings.exe
C:\Program Files (x86)\Hewlett-... Read more

A:mouse clicks for no reason, computer freezes up, web slows & locks up

I'd appericate someone's help, at least let me know if i have any problems that can be seen. Thanks very much

Read other 1 answers

I have windows 98 and it seems lately my mouse cursor freezes up.

Any one have any suggestions to fix it?

A:mouse cursor freezes

Reinstall driver.

Read other 1 answers

Im playing Oblivion and for some reason my mouse cursor will freeze every 10 seconds or so while the game continues and then will unfreeze... This is very frustrating and makes me not want to play... Is their any way to fix this problem? I ran disk defragment, I ran disk clean up. I checked my mouses drivers they are up to date... I have no idea why its doing this except maybe some mods I downloaded is making this happen, if so is their any way to fix this without deactivating my mods or re installing the game?

A:Mouse cursor freezes

hmmm an odd one, have u tried another USB port?
i had problems with oblivion too with regards to my char moving in slow motion, turned out to be my control pad i had plugged in that i use for racing games, i unplugged it and not had an issue since. do u have any other controller hardware plugged in? if so unplug it and see if it helps

Read other 2 answers

Hi everyone,
My mouse cursor freezes on the screen everyonce in a while .After I wait about 10 seconds I can move it.
I have a HP7920 and my os is Windows ME.

A:mouse cursor freezes

This is usually indicitave that your computer is busy processing something else at the time (another program)...or that your system resources are low...

To find out if either of these are the case...
1.) Reboot your computer...
2.) Right click on My Computer...
3.) Select properties...
4.) Select Performance...

If your performance is more than 85%...your computer should typically be fine. (Be aware that opening more programs throughout the day can lower this number...at that point...it should always be kept above 70%...if it's not...you should look into adding more RAM.
If your performance is less than 85% on boot...try this...

1.) Start
2.) Run
3.) Msconfig
4.) Startup...(the top right option usually...)

You're going to notice that a number of these are checked...Most of them shouldn't be...and others you might want to keep...Virtually every program puts itself here after installation, slowing your computer. Monitor this frequently...

I hope that these simple solutions help...

- David

Read other 2 answers

I was instructed by someone over in the forums to post your hijack logs to post my problem here:

For some reason, my mouse cursor after a few minutes of use will freeze up on my screen. The icon will not move, however, if I were to pull the mouse down and to the left and click, the start menu would pop up. I hope I'm explaining clear enough the situation. The actual image of the cursor itslef does not move, however, I can still move and use the mouse, but I cannot see where I am moving it to, I just have to guess where it is on the screen and click becuase the mouse cursor image is frozen. While the cursor is frozen in its one position, the icon changes in accordance to where the real arrow is on the screen (text cursor over a text input area, finger pointer when I'm over a link, etc.).

In safe mode however, I do not seem to experience this problem. I've run every possible anti virus and adware programs possible, and cleaned up my hijack entry to the extreme. I've also tried a different mouse but I still experience the same problem. I had a feeling from the start it was some software/device issue because the mouse works, but I just can't see what I'm doing, and this happens on any mouse used on my PC. I've also reinstalled the driver to make sure that wasn't it, but nothing helped.

If anyone has any suggestions on what to do, please let me know. Thanks.

A:Mouse Cursor Freezes On Screen

I've had the same problem since yesterday !
Coincidence or new threat ?
I doubt it could be a threat as I'm well protected.
Recently I'm experiencing a highly low performance of my computer and I'm looking into it. One of the problem seemed to be the connect software from Sony for the new NW-a3000 mp3 jukebox, seemed to be installed twice (thank to an update ?).
As a test I'm monitoring the speed of unpacking RAR archives. Before I was around 4000 kb/s in the good moments. And then it went to 400 kb/s !!
After uninstalling the connect software I was more like around 1100 kb/s ...

I'm still not sure about that but now I saw that some of my partition are highly (>50%) fragmented, especialy my download partition. I'm then running diskeeper to clean a little.

One possible cause of the cursor problem I would see is that when I run uTorrent for example (bittorrent download) with 5 or 6 big files downloading I have a slow mouse cursor. Could be that at some point It get lot.

I'm also suspecting a software I'm using : YourUninstaller. It looks after an unistall all possible left regsitry keys, and there are often a lot found. I'm almost sure that 99% of them should be removed, but what if an important registry key is removed and I'm not careful enough ... I'm always suspecting that software to maybe cause problems on my computer.

If all my investigation doesn't give any result I'll install a fre... Read more

Read other 12 answers

Hello and thanks for taking the time to look at my problem.

I just moved to a new apartment and today I finally plugged in and set up my desktop PC for the first time since moving. The computer has never had any problems before, and it had been running on a clean install of Windows 7 Pro 64bit for only a month before I moved, with avg/firewall/spybot&malwarebytes--so it should be free of viruses or malware. Now that I have set it up in my new room, the computer will boot to windows login, get to the desktop, work normally for about 3 minutes, and then everything freezes except for the mouse cursor. Can't click anything, ctrl+alt+delete, completely non-responsive. I left it like this for 20 minutes to be sure, but it seems to be a permanent freeze until restart.

The computer is a custom-built PC with a EVGA P55-SLI mobo, core-i5 750 @stock, 4gb 1333mhz RAM, radeon 5770, and 640gb SATA-2 hard drive, and an 850w corsair PSU. I ran memtest for 12 hours only 2 months ago and it was perfect with no errors, so I don't think that it's a memory issue unless the memory degraded catastrophically over that period when it's hardly been used. The case runs very cool (one 120mm in front, one in back, artic freezer tower on the cpu, HAWK heatpipe cooler on the gpu). I've opened her up, checked all the physical connections between the mobo and components, cleaned all the dust out...

I'm at a loss here. The house i've just moved into is pretty old, and I don't know if the elect... Read more

A:Computer freezes except for mouse cursor?

Does freezing occur in SAFEMODE?

Tap F8 key repeatedly during boot-up.

Regards. . .



Read other 3 answers

While browsing the web, the mouse cursor freezes. You need to reset the computer to continue to browse the web.

A:The problem with the mouse. The cursor freezes

so mouse only freezing on web browsing or does it freeze when using your apps too

Read other 1 answers

I have a Pavilion I bought back in 2013 and this problem has persisted and I have decided finally to try to find out if there is a fix. I leave it on when I am not at home because I have it connected to a Lacrosse weather station and it records at 10 min intervals. I will sometimes come home or even wake up in the morning to find the mouse cursor gone funny, looking sort of like a ladder or thermometer. As you move around to window corners, sides, tops and bottoms, it changes to other funny looking shapes. Once I start using the machine under this condition it is a matter of time before the machine freezes. Restarting it normally takes two tries as the first one does not take and of course I need to hold the power button to shut it down since it is frozen. Restarting it brings up the screen offering choices of normal, safe mode, etc. Normal works fine. If I find the machine in this state and very quickly use the start menu to restart it, it will shut down but not restart. The blue light is on at the top of the machine but screen is dead. Then I can hold the power button to shut it down completely and start it cold and all is well. I am running Win 7 home premium 64 bit. Any suggestions? Takeing this to a repair shop does not seem to be an option as the problem is extremely intermittent. Thanks in advance for any help. Charles

Read other answers

help me please! everytime i start the computer after 5mins. it lags and then the cursor moves but i couldn't click anything and the it disappears. Also when i open it in safe mode it works fine and then i run a scan with malwarebytes anti-malware it scans but after it shows the results and i press the remove selected button it lags and the mouse cursor eventually disappears and i couldn't do anything. PLEASE HELP

A:computer freezes and mouse cursor disappears

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/494158 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

Read other 2 answers

I just installed my windows 8 few days ago after formatting my notebook, there's something bothering me so much, my windows 8 freezes and after few seconds my cursor is vanished, and my notebook is completely unresponsive, i can't use ctrl+alt+del, even when I pressed Caps Lock, the indicator didn't change. For the Information, I'm using ASUS K40IN, with Intel Dual Core Processor 2.2 GHz, 2GB RAM, and 512 MB VGA (nVidia),I don't really know what could be the cause, but its often happens when I'm using google chrome, or firefox when opening flash player content, I assume it has something to do with my wireless connection.

Sorry for bad english, I'm not fluently use english,
I will attach the SF diagnostic result

Please Help, I really like windows 8

A:Windows 8 Completely Freezes and mouse cursor vanished

Your English is just fine, thank you for posting in it!

Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 19 Windows Updates installed. Most systems have at least 30 or 40. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

This device has problems:

Coprocessor PCI\VEN_10DE&DEV_0AA3&SUBSYS_1CF71043&REV_B1\3&267A616A&1&1D The drivers for this device are not installed.

You must install the latest, Win8 compatible chipset drivers for your sytem from the Asus support website.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloa... Read more

Read other 1 answers

Hello all. Not sure if this belongs here or somewhere else; mods please move it if this isn't the appropriate place.

I'm using Windows Xp Home Ed w/ Service Pack 2. In the past I have succesfully used the Fast User Switch tool of Windows to quickly change between two accounts (both are Admin accs).
However, a grave and persistent problem occurred the instant I changed my old monitor to a new Acer V233H. After installing the new monitor, whenever I use Fast User Switch to
log onto my secondary account, my mouse cursor freezes and doesn't move no matter what. And even if I press the Windows key and navigate back to the primary account that way,
the problem persists. Only after resetting the comp does it disappear, but for the time being I simply cannot use FUS.

I've tried logging onto the secondary account first, and it lets me do that and the mouse doesn't freeze. However when I switch to my main acc from there, the mouse freezes again.

I have my suspicions already: with this monitor, no ordinary drivers were issued. When I click on my Display Properties, I see "Plug&Play Display"; what controls the resolution
and the settings of this new monitor is a program called Acer eDisplay Management. Which loads only on the account that is first activated, you guessed correctly.

Now, I've found an 'actual' driver for this particular monitor on the web, in case the aforementioned display control program is indeed non-compatible with Fas... Read more

A:Fast user switch freezes mouse cursor

Are your graphics drivers up to date.

The site where you found the driver files for the monitor
should have given instructions for installation, IMO.

First, create a restore point, if you want to test your new drivers.

Right click on the .inf file - you should have an 'install' option
on the menu. Follow the instructions, if any.

Reboot, see if there's any change.

Read other 2 answers

Hi Everyone,

This is my first post for help on this forum, so please be gentle . I apologize in advance if this is in the wrong section of the forum. Since the issue I'm having is roughly equivalent to Windows itself hanging, I thought it would be the best place. Also, I wasn't able to find a non-BSOD posting requirement list in a few minutes of searching, so if additional information is needed, please let me know.

What is happening is that Windows freezes and I can't interact with anything on the screen. I've tried the normal CTRL-ALT-DEL and CTRL-SHFT-ESC methods to try to bring up the task manager to see if my CPU is maxed or if my RAM is totally taxed, but neither work. I am, however, able to move the mouse when this is happening, but that's it. The only thing that returns my system to normal is a hard boot . Over a week period, it has only happened twice, but my system has run completely stable for longer than a year, so the freezing is new and disturbing for me.

Here is what I've tried:sfc /scannow (no problems found)
chkdsk /f /r (no problems found)
malwarebytes full system scan (no problems found)
eset online system scan (no problems found)
Seagate SEATools all tests (no problems found yet - half way through the long generic test)

My setup (unchanged since I built the computer):Rosewill 600W PSU (Model RP-600-V2-S-SL)
Asrock Z68 Gen 3 Extreme 3 mobo
i5 2500k CPU
4gb ADATA 1866 memory
1x 300gb Seagate 7200rpm HDD (OS + Apps)
1x 1tb Seagate 7200rpm HDD (Fil... Read more

A:[SOLVED] Windows 7 Freezes But Mouse Cursor Moves


Read other 18 answers

Hey Everyone,

I have a thread open in the BSOD/App Crashes & Hangs forum, and they told me to post here due to some of the results that they saw. Frankly, I'm not sure what exactly they are looking at that makes them think this is malware, but that is where I need your help . For reference, here is the thread:


I've attached DDS and the zip file requested in the pre-posting instructions. Please let me know if there is anything else I can do!

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16520 BrowserJavaVersion: 10.45.2
Run by Pete at 18:11:53 on 2013-11-15
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4009.2217 [GMT -6:00]
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Logitech\SolarApp\L4301_Solar.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Co... Read more

A:[SOLVED] Possible Malware - Windows 7 Freezes But Mouse Cursor Moves


Read other 3 answers


For some weeks now I've been experiencing random freezes for about a couple of seconds in a rate around 5 or 6 per minute. It doesn't always happen, and usually it occurs after being working with the computer for some time, not just after restarting. I've been monitoring the task manager (even using Process Explorer), the disk usage, the Windows event manager... and I have no clue what can be causing this. No new hardware was installed and when this happens I try to close all non system applications and it still behaves the same way. I also ran several antivirus applications and nothing was found.

I only have a couple of probably misleading clues. The first one is about the mouse. When this problem starts to happen, the mouse cursor doesn't behave properly. When it is the text cursor instead of being just black is kind of red (hard to explain) and when I move it around it takes a while until it changes to the proper cursor depending on what I'm pointing.

The second clue is the computer fan as it starts spinning faster when the system is frozen, and goes back to normal when the system is again responsive.

I know is a vague question, but I'm afraid I don't know what else to check. Thanks in advance.

A:Random temporary freezes and strange mouse cursor performance

Your PC may be overheating (e.g. CPU).
You should install a utility that can show you the temperature of your PC hardware (i.e. CPU, GPU and HDD/SSD).

You could try a program like Speccy.
Speccy - System Information - Free Download

If it is overheating, you may be able to fix the problem by cleaning out any dust/fluff that has accumulated in the vents or on the components.

Have a look at this article:

Remember to unplug your PC from the Mains and to take antistatic precautions, BEFORE opening your PC.

Read other 8 answers

I just recently had the MB and PS replaced in an Emachines computer running XP. When I got it back I am not able to connect to the internet but was able to before giving it to Geeksquad since it was a warranty replacement. My daughter can install and run her programs just fine, but the system locks up when I open IE or Firefox. The keyboard and mouse do not respond and I am not able to get to Task Manager to stop the application. My only way out of this is to turn off the computer and start it back up. I thought I may have a spyware issue, but I can not even get to the web to download the most recent version of spybot and Adaware. Any suggestions would be appreciated.

A:Internet session locks up - freezes system

try re-instaaling ur internet

start<control panel<network and internet conections<network setup wizard

Read other 4 answers

Hi technician(s)

I hope you can help me with this issue which I suspect might not be easily solved. Hopefully you notice something which can fix this system.

Firstly I will explain the problem and symptoms I experience in detail. Secondly I will provide some background leading up to this problem and the steps I have taken leading to this post. Lastly I will suggest possible ideas of what could be causing my problems.


WHAT Happens:
(1)Currently my system freezes but I do not have to reboot or power off the computer. If I wait about 5min (range 1min - 15min) the system "unfreezes" and recovers itself. I have noticed that the time/clock freezes and simply ticks on from where it froze. (ie. If the system froze at 13:50 and recovers 5min later the time would carry on from 13:50 and not 13:55 ) Everything else seems to be working fine until the next lock-up. (system scans carry on from where they last were, games play on from where they were, etc.)

(2) Sometimes when I try to switch on my computer using the power button the system turn on but does not boot up. The power is on but there the monitor remains black and the keyboard doesn't light up, neither does the dvd/cd rom lights. What I then do is to just hold in the power button for 5 seconds and retry, which then boots up my system successfully.

WHEN does this happen:
The system freezes most likely when I scroll using the mouse wheel. This can be in Internet Explorer, Windows Explorer, Word... Read more

A:System Freezes/Locks up but unfreezes after +- 5mins

Is she better off in a wetter place like the pool maybe? Cause I feel like I don't want to make her suffer anymore, just end her pain. . .

Any ideas to safe this one from what she became?

Read other 7 answers

Hi Moderators:

I've been having a BSOD problem with my Dell Studio540 desktop for months now and finally have some time to try and fix the problem.
It's my main computer and I use for business as well as personal.

Per "JCGRIFF2"'s instructions on BSOD posting, here are the answers to his questions on my specific system:

? OS - Vista/ Windows 7 ? Windows7 SP1
? x86 (32-bit) or x64 ? X64
? What was original installed OS on system? Vista Home Premium 64bit SP1
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
? Age of system (hardware) 4-1/4 yrs (Mfgr.Date: 11/11/2008)
? Age of OS installation - have you re-installed the OS? Approx. 2-1/2 yrs. (reinstall in 2010)
? CPU INTEL Core2 Quad CPU Q8200
? Video Card ATI Radeon HD3450
? MotherBoard Dell 0M017G Ver.A00
? Power Supply - brand & wattage Dell G739T 350 Watt PSU (Factory Replacement, 11/1/2012)
? System Manufacturer Dell
? Exact model number (if laptop, check label on bottom) DCMA (Studio 540)

Additionally, I am attaching the required zip file with the results of the BSOD File Collection app and the results of the "PERFMON" report; all zipped up in 1 folder (see file attachment below).

I am computer literate and have been repairing and building my own computers for many years. But, I am limited on money at the moment, so I need to try and pinpoint whether it's a fixable software problem (drivers) or a hardware replacemen... Read more


It is always great to help a knowledgeable user such as yourself.

I do notice some software installed that I would not recommend for repairing Windows problems. 3rd party driver finding utilities and tweaking software can be hazardous to the operating system and the software installed on the operating system.The Assumptions You Make About Your Slow PC (and Why They're Probably Wrong)

Recommendations:The most recent crash blames Norton, but earlier crashes all point to sptd.sys as the cause, which is very common, especially given that yours is three years old.

Please remove any CD/DVD virtualization software, such as Daemon Tools/Alcohol 120%, as they use a driver called sptd.sys that is known to cause BSODs. Use add/remove programs to remove the software. After removing the software, use the sptd.sys uninstaller to remove sptd.sys from the system by choosing to uninstall the software through the installer utility.sptd.sys Sun Oct 11 14:55:14 2009 (4AD24632)
SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win7)
If that does not fix the crashes, try removing Norton and replacing it with Microsoft Security Essentials.Download and run the Norton Removal Tool to uninstall your Norton product

Microsoft Security Essentials - Microsoft Windows
Outdated and Problematic Drivers:You should update/replace/remove the following drivers. Any drivers that are known to cause BSODs... Read more

Read other 1 answers

I have a new Thinkpad T480 docked to a new ultra docking station.  I have a new Logitech M500 (corded) mouse plugged into a USB port on the docking station.  As I am using the mouse, the cursor will sporadically "freeze" on screen for a couple seconds and then go back to normal.  This will happen frequently as I am using the computer.  Very frustrating.  Substituting this mouse for a Logitech MX400 yields the same results.  If I instead plug (either) mouse into the laptop directly (instead of the dock), the issue is does not occur.  Any ideas as to why this is occuring and what I can do to fix it?  I have already installed the latest updates from Lenovo Updater and for Logitech Setpoint as well. Thank you,CJ

Read other answers

I have been getting the BSOD for several months now. It occurs almost every day I use the PC. (Acer, 64 bit OS).

I mostly use the PC to browse the web (Chrome and others too), so it mostly happens when I'm doing that. However, it has occurred when I have been doing other things. It has also occurred when I was doing nothing at all.

I did not install any new hardware before this started happening. The only software that was installed were updates to existing software (mostly basic stuff). So I have no idea what triggered this problem.

I hope this can be resolved without having to reinstall the OS. I'm not sure good my recovery data is.

I have attached the requested zip file.

I appreciate your help.


Read other answers

I'm on 8.1 and it's almost always when playing World of Warcraft or sometimes just using Firefox. The most recent BSOD a minute ago was KERNEL_SECURITY_CHECK_FAILURE.


A:Daily-ish BSOD past few months :(

One of your dumpfiles blames Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+cf ).
Driver Description: DirectX Graphics MMS./ this is probably related to your videocards and you mentioned that the bsods mostly happens when gaming.

In your msinfo32 report i found:

<Device><![CDATA[Intel(R) HD Graphics 4600]]></Device>
<Error_Code><![CDATA[This device is disabled.]]></Error_Code>


Why is this device disabled did you have problems with it?
How did you disabled it, through device manager or did you disabled it in your Biossettings?.
Your Logitech G710 keyboard drivers are outdated(2009), please update the latest drivers from here Support + Downloads: G710 Mechanical Gaming Keyboard - Logitech and also update the drivers(2012) for your Logitech HD Pro Webcam C910.

Please also update your Intel Watchdog Timer driver(2010), it is (probably) part of the intel mangement engine.
Check the support/driver downloadsite of your OEM model or system(mainboard) for the latest windows 8.1 driver here GIGABYTE - Motherboard - Socket 1150 - GA-Z87X-D3H (rev. 1.x).
And please also update all the other drivers to the latest version.

If theBSOD's continue, I'd suggest running Driver Verifier according to theseinstructions: Driver Verifier Se... Read more

Read other 8 answers

Hi all,
As the title says i occasionally get this problem. My computer qwill freeze for a few seconds followed by system lag which seems to get worse (freezing every few seconds/taking 2 seconds to recognise a click etc.). If i reset my computer it resolves the issue but i was hoping you guys may be able to give me more insight as to what the issue may be.

It nearly always happens when i am browsing in firefox. Have never had it happen to me during gaming etc. which is why i'm hesitant to believe it is to do with my GPU or it's drivers which are always kept up to date.

i have included pics of the cursor and what processes were running at the time of the freeze/lag

A:Mouse freezes, followed by system lag and mouse icon turns fuzzy *pics

What security software do you have installed? Please list anything realtime that scans for spyware, malware, viruses, provides a firewall, etc.
Also, even though you are not getting a blue screen: http://www.sevenforums.com/crashes-d...tructions.html

Those will help us determine application/system hangs, as well. They include your Event Viewer logs.

Read other 9 answers

Win XP hangs and cannot reboot again until cools down

Cursor freezes, cant even use alt+ctrl+delete. I have to switch off the machine .

I am running Win XP prof. SP2 on a VAIO VGC RB30 machine and everything was running smoothly until a few days ago when it suddenly hung and then i was unable to start the machine again until after an hour or so. (until it seems that it cools down.). I checked the event logger and there are no STOP errors. There was W32time errors which I unregistered/registered/started again and didnt get it this morning but the system hung again, coudnt even move the cursor. i shut down the machine , tried restarting it to no avail. Switched off the power , started it after a few hours , no problem. started well and i am writing this message on this forum. What else can I do to diagnose the problem. thanks .

A:Win XP cursor freezes - system hangs

Sounds like it is definitely over-heating

download and install hwmonitor
HWMonitor - CPUID - System & hardware benchmark, monitoring, reporting

Post a screenshot of the voltages and temps after it has been running for a few but hopefully before it freezes

Read other 8 answers

ok then, so my computer keeps locking up on me and after taking it to 3 shops and losing close to $600 with them all claiming they "fixed" it only to get home and plug it back in and have it crash on me 5 mins later and the problem only getting worse at this point i'm going to try asking for help here, basically at this point i have replaced the case as i was told it was a cooling problem, my CPU is running between 90F-98F or 30-38C MAX, so i don't think its a cooling problem, i've been told all my hardware is fine, same with the bios, i've updated the drivers i could find several times, installed risers in it as i was told it was making contact with the case, and even done a full system restore....nada no change only seemed to make the problem worse if anything.

the computer will lock up doing anything from booting for the first time in a week (so its entirely cold) to opening a web browser to playing music or games, even throwing a few IM's around, but there are times were it will go days or even weeks without locking up, and as soon as i turn the computer off it starts having problems again, even when it behaves for weeks at a time i can be doing anything then it will take me literally hundreds of try's to get it to stay on more then a few seconds to an hour.

i will include a copy of my DXdiag so you can get all my system info, i would PREFER not to download anything as i am extremely distrusting of downloading things onto my compu... Read more

A:computer locks up need help 6+ months of problems already

as an update just checked my event viewer and noticed that some program named "bonjour service" has been getting a stupid number of error's and am wondering if it could be connected?

Read other 1 answers

Hi. Every morning for more than two weeks I find my Win XP Pro SP/2 system is locked up/frozen. (No, I don't remember what I added, changed, or deleted two weeks ago.)
By 'locked up/frozen' I mean: the mouse does not respond, pressing SHIFT or NUM LOCK does not change the indicator lights, and the clock in the task bar remains unchanged. (Normally it is between 06:16 and 06:30.)
I have no tasks scheduled at all.
Below I'm including my HiJackThis log and systen details.
I welcome your suggestions.

Many thanks.

Fr Kevin PJ Coffey+
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:48:23, on 26 Aug 08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20772)
Boot mode: Normal
Running processes:
D:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
D:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
D:\Program Files\COMODO\Firewall\cmdagent.exe
D:\Program Files\eBoostr\EBstrSvc.exe
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
D:\Program Files\SuperRam\SuperRamService.exe
D:\Program Files\TightVNC\WinVNC.exe
... Read more

Read other answers

Hi, a few questions

Can anyone help me find out why my pc keeps crashing? I'm not sure what info to provide other than hardware specs and the fact that it always crashes when I play Tibianic.org's custom Tibia client... It even does it sometimes when I'm just web browsing, listening to music, messing with files.. It will lock up and give me a green screen full of bars. Or the monitor goes to sleep and system locks up, I used to be able to put it in hibernate and bring it out of its locked up state but not anymore, button doesn't respond.

Also, if I don't wait at login screen for 20 seconds it will freeze at the desktop after I log in and computer completley locks up

Thirdly, Upon boot-up, there is an invalid path for vista which I had on a partition which I am not sure how to get rid of.

Computer is about 4 years old and put together myself (been crashing since soon after I put it together but not any where near as often as now)

Any help is greatly appreciated!

Firefox fully updated
Java disabled
adobe updated
.netFW updated
visual c++ installed, updated
OS: windows xp 32 bit home edition sp3 fully updated
directx installed and updated

start up programs:
x-mouse button control

disk check ran recently no problems
disk defrag not in a while
299 gb of storage left
empty 45gb partition (used to have vista on it)
... Read more

A:XP freezes upon login, system locks up 3-6 times per day (screen also hibernates), invalid boot path

This sounds like a graphics card/driver problem:
"4830 radeon hd 512mb (sapphire, fully updated) amd [email protected] maxed out
graphics set for performance"...
Try lowering the graphics settings or replacing this video card

Read other 16 answers

I have a Windows 7 multi-touch device and every time i touch the screen i get a mouse graphic. Its really annoying
because it has a tendency to get in the way when i am tapping around with my fingers on the screen. can i remove and have only cursor arrow without mouse. i know there is a option but i need only cursor arrow. is it possible with any registry edit option.

Read other answers

Hey guys,

When using windows my mouse cursor has started lagging as I move it around the screen. By this I mean that if I try and move the cursor in a continuous circle around the screen, rather than it travelling in a smooth arc, it will skip and jump around the screen.

Changing the mouse didn't fix the issue, and I've run AVG, adaware, and a bunch of other anti-malware programs (that I don't have the names of to hand as their on the other computer) and they all said the system was clean in both normal and safe mode. I did notice the ones I run regularly (AVG and adaware) took AGES to run their scans, and while the programs were running the mouse was pretty much unusable, with me having to resort to keyboard commands to shut the programs down once they had finished. The problem persisted in safe mode.

I'm running windows xp sp2
asus a8n-e mobo
athlon 64 3500+ venice
1gb ram
150gb hard drive (with over 20gb free)
geforce 7800gt

The system is over 2 years old now and i've been having trouble with the mobo chipset fan slowing down gradually over the last 6 months or so, with it now stuck at less than 1/3 its normal speed. Despite this, all temps read as normal, although just how accurate the sensors are I have no idea.
SO my question is - what's broken? Any suggestions?

Thanks a lot for your help in advance.

A:Mouse cursor jerking/system acting like it is working hard even when idle...

Read other 9 answers

A cursor that leaps about when i'm typing is driving me nuts. I use CTRL Z as often as the letter e!
One moment I'm making a detailed reply to an email/ Word.doc then without warning I'm into the text of the sender and my typing is obliterating their text. Back to CTRL Z.

Frankly I don't expect an answer as it appears MS have done a Pontious Pilate over this question.
But I need to express my frustration and hear from some fellow suffers.

Yes I've got Touchfreeze installed
Yes, I've done all the settings in Control Panel/Mouse
Yes, I've read a zillion posts in various places about this problem
No I haven't totally despaired of a solution as every problem has one.
However, few solutions are as hard to discover as that to solve the shifting cursor.
Share your frustration - who knows, it may help us feel a little better (fingers crossed).

Read other answers

Asus A7V600 AMD AthlonXP2600+Barton: 2x160 Gigs Hitach HDs Raid1: PNY Gforce 4TI4200;Rosewill 550 W PSU
Started to have problems some 3 weeks ago; when I had BFG GEforce 6600 AGP256
was even worse so I reinstalled the old PNY: had 2 Geil memory sticks 512MB each, substituted them for a cheap Simple Tech stick 512MB and got better; Installed and reinstalled WinXP and reformated the HDs; Most of the time I coud not reinstall Windows because the system would freeze; Just got a fresh install and after I changed the memory stick I was able to install Service Pack2; With the Geil sticks the system freezed;When I use my webcam Logitech QuickCam Orbit MP the system freezes after a few moments;
Can anybody help with this?
Thanks a lot

Logfile of HijackThis v1.99.1
Scan saved at 10:52:48 PM, on 4/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\MSN Toolbar Suite\DS\0... Read more

A:mouse and system freezes

Read other 9 answers

- 64bit
- Windows 7 Home Premium (Retail Version)

I have attached the reports!!

Hello everyone,

I have been having problems with my new build for a while now. At first it was BSOD's randomly and I got a tech guy to come in and after testing the memory and hardrives he said it must be the motherboard so I got a replacement from ASUS. I put everythign back together and it STILL randomly freezes!!

The problem is that is will randomly freeze (more likely playing games but has happened just having Google Chrome open) and if sound is on it will loop through around a second of sound (even if there was no sound).

I installed the latest firmware for my SSD and it was running fine for a while but it has started crashing again.

What I have done so far:

- Updated firmware for SSD
- Uninstalled Norton Security (as I saw suggested in threads)
- Installed all newer drivers from manufacturer's websites
- Scanned my comp with Malwarebytes Anti-Malware

I have no idea what to do now so ANY advice is helpful right now thanks!

A:Computer Randomly Freezes New Build - Ongoing Problem

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Read other 1 answers

My mouse randomly freezes, along with my system. The only way I can get it to work again is to reboot the computer.
This has only been happening today, and it has happened twice. Please advise?

A:Mouse and system randomly freezes

Check your system for any malware, spyware and the likes...then make sure you have your system is up to date with all MS updates and then the same for all your drivers.

Read other 9 answers


I performed a system recovery and now when windows starts up the mouse works for a few seconds and then freezes. Can't do anything but force shut down. Mouse works fine in safe mode.

A:Mouse Freezes after System Recovery

Hi,I performed a system recovery and now when windows starts up the mouse works for a few seconds and then freezes. Can't do anything but force shut down. Mouse works fine in safe mode.A driver issue most likely.Are there any yellow marks in Device Manager next to Mice and other pointing devices?Please uninstall it,then reinstall.Updating the driver software may also help.

Read other 2 answers

 Have a thinkpad 550.  Win 7.  System would randomly be unresponsive, wherein I could move and click with the mouse but nothing would happen.  I could also Alt-tab between windows.  However, no applications would open or be allowed to be closed.  This situation would happen randomly.  It's become much more consistent now, requiring a restart every 15 minutes or so. I completely formatted the hard drive and reinstalled windows 7 but the problem still occurs.  Problem occurs with both track pad and usb mouse.  Ran a BIOS check of motherboard and ram and no errors came up. I suspect the problem may be hardware related because during the reinstall of win 7 off a USB drive the unresponsive system but moveable mouse cursor occurred, requiring a restart. Any ideas?  

Read other answers

 Have a thinkpad 550.  Win 7.  System would randomly be unresponsive, wherein I could move and click with the mouse but nothing would happen.  I could also Alt-tab between windows.  However, no applications would open or be allowed to be closed.  This situation would happen randomly.  It's become much more consistent now, requiring a restart every 15 minutes or so.
I completely formatted the hard drive and reinstalled windows 7 but the problem still occurs.  Problem occurs with both track pad and usb mouse.  Ran a BIOS check of motherboard and ram and no errors came up.
I suspect the problem may be hardware related because during the reinstall of win 7 off a USB drive the unresponsive system but moveable mouse cursor occurred, requiring a restart.
Any ideas?  

A:Thinkpad 530 - Random Mouse and System Freezes

Hi there, LibertyRansom -  
Thank you for writing in to the Lenovo Forum - happy to have you here today.
Anything in the Event Viewer?
I would download something like HWinfo32 and check the CPU temperature. Heavy load and freezing usually means your CPU is overheating.
Update us how it goes.
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful. Give Kudos to a post which you think is helpful and reply oriented

Read other 4 answers


If I have the internet running on my pc, the system freezes. The mouse stays like a egg-times, cannot click anything and it just sits there doing nothing.

I've downloaded a HJT Log - please help?!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:31:59, on 19/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Sonic\DigitalMedia LE v7\MyDVD LE\USBDeviceService.exe
C:\WINDOWS\eHome\ehmsas.e... Read more

A:Help - System freezes, mouse doesnt work etc

Read other 7 answers

1. Optical USB mouse won't move the cursor.
2. Mouse buttons function properly
3. Bought a new similar mouse, same problem, ruling out damaged mouse likelihood.

4. Have tried multiple USB slots. Have tried rebooting. Have tried uninstalling the driver and rebooting.
5. Saw somewhere to remove battery but I'm in a hotel and have no screwdriver to do so.

Really need to fix this as my shoulder is becoming inflamed reaching to the mousepad. Help?

Toshiba Satellite M50, Win7.

A:Laptop Mouse Cursor Won't Move, MousePAD cursor does

Have mercy, all. I know this isn't a mouse hardware issue...must be something solvable. Any help?

Read other 9 answers

I have a user whose cursor will randomly lock on a single screen. The fix is typically simple, "Alt-Tab" right click on the desktop, virtually anything. This is just an annoyance for the user and for the life of me I can't figure it out.

The environment is Windows 7, she uses internet explorer 9, dual monitors currently set up through a display port and DVI.

Troubleshooting I have done thus far is, changing cables from VGA to DVI, switching display ports, reinstalling display and monitor drivers, and virus scan which found no infections.

It's almost as if a game is opening in full screen and you can't move off of that screen until you click out of the full screen game, only nothing pops it, it just shows whatever was on that screen. As soon as you click the desktop background or "Alt-Tab" you can move the cursor to the other screen. At this point I am at a loss. Any thoughts/suggestions?

A:Cursor Locks on 1 Monitor

Can you post a screen shot of the problem? This is a strange issue if I'm understanding it correctly.

Read other 2 answers