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HP ZR2740w drivers for Windows 8.1 x64

Q: HP ZR2740w drivers for Windows 8.1 x64

Where can I find the drivers for windows 8.1 for this monitor?Please note that the Win7 x64 drivers are not accepted by Win8.1 x64.Adding it as legacy hardware with the INF provided by the Win7 install program doesn't work either.Please help! I bought these two monitors just a year ago and now they're useless already!

Preferred Solution: HP ZR2740w drivers for Windows 8.1 x64

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: HP ZR2740w drivers for Windows 8.1 x64

Hello @schuifpui, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how you are looking for drivers for Windows 8.1, and I would be happy to guide you towards a resolution! I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:http://h30499.www3.hp.com/t5/Monitors/bd-p/bsc-1255#.VCxfRflShXhI hope this helps!Regards

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I wanted to reply to a previous question, but the thread was marked read-only, hence I am opening a new topic.On windows 7 x64, I installed SP54516 which upgraded without change to Windows 10 x64. In device manager, it seems the only drivers are "C:\windows\system32\drivers\monitor.sys" (which is Microsoft Windows 10 x64 standard monitor driver and "C:\windows\system32\spool\drivers\HP_ZR2740w.icm (which is just a color profile). Just extract the folder "Files" from the patch (with Winzip, winrar of 7z) and point Device Manager to that location when installing/updating the driver.  Driver is version with date 23-Mar-11.  While that is very old, it does not matter since it's just a color profile. Good luck, sorry for those who had trouble.Ewald

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I have got a new Dell desktop with Windows 10 and would like to use my old motitor (HP ZR2740w) with it.  But it looks like a Windows 10 driver for this monitor is not vailable on HP site for download. Does anybody know where/when I can obtain it?  Or will I be able to obtain it at all?

A:ZR2740w Windows 10 driver

Hello, Thank you for posting in the HP Support Forum. (edited - wrong suggestion provided, pasted/posted in a wrong thread)

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Is there a Windows 10 Driver for the HP ZR2740w monitor that will provide a resolution of something more than 1280x720? We are currently using a DVI connection from a docking station to the monitor. Thanks.

A:Windows 10 Driver for HP ZR2740w Monitor

@SpaceCoast Hello;Allow me to welcome you to the HP forums! The only monitors that need drivers are those that have embedded USB ports, or other such ports that need drivers. I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?This is important as PC that were updates from prior OSs are often stuch with the generic video drivers that MS provides during the Upgrade, and if that is your situation, it's a video driver problem, not a monitor problem. If you did Upgrade your PC to Win10, please provide the detailed product number so we can check for HP Win10 drivers for it. We can proceed when you provide the answers.

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Q: zr2740w

I have an HP ZR2740w that is well out of warranty. The display will just randomly turn off. However, the computer still thinks the display is active. I then have to press the power button to remove the display among the active displays (I have a total of three). Sometimes, if you turn it off and back on again, it works right away. Other times you have to wait. Some times, it won't come back on at all.  This same problem happens no matter what input, no matter what computer is used. I have tried with three different computers, on three different operating systems, using both DVI and Displayport. The behavior is exactly the same.  Any suggestions on what I need to do to repair this would be greatly appreciated.

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HelloI bought a new Thinkpad P51 and I'm trying to detect my monitor HP ZR2740w to use it as a second monitor. I tried to connect the monitor to the docking station (firmware 2.33.000) with the DVI and DisplayPort but win10 doesn't detect it. I also tried to connect the monitor with the mini display port to the laptop but it doesn't work.I already updated all the video drivers and win10 but it still doesn't been detected. I tried the monitor with anoter HP PC and it works great.What should I do? it's a good monitor, I don't want to change it.thank you for the help. 

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Hi,My monitor cannot show resolution more than 1280x720 when connected to my labtop, I downloaded SP54516 driver but did not change any thing. RegardsWesam

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 I purchased an HP ZR2740W new from Microcenter at the end of 2013. Serial number CNT323W15H, I still have the receipt. According to HP's website, the warranty just expired on the 15th. I had an accident last night, and scratched the surface of the display pretty badly. There is white showing through the scratch when black is displayed. I was wondering what my repair / replacement options are through HP support. Thank you.

A:HP zr2740w Scratch Repair / Replacement

The device can be repaied/serviced no doubt. If you have an accidental warranty then the service would be free of charge.

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Hi, I have an issue with the display port of a HP Elitebook G3 with Product ID L3C64AVIt does not recognize in anyway with a HP ZR2740w 27 inch screen. I have upgraded video drivers on laptop. Tried to find drivers for the display for Windows 10 Enterprise ( 64 bit ) with no results.The screen is ok since it works with an old laptop model HP Elitebook Folio 9470m and display port and Windows 7 Enterprise 32 bit Note that the screen only has a HDMI connection and display cable.   The only result I was able to get is a quick image of the screen for 2 seconds. When checking screensettings in Windows 10, it does not get recognized at all. Any other solutions to this that can be helpful? 

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I am experiencing the following issue and hope that someone in the forum as an idea / suggestion. When I have the screen connected via via display port cable with the docking station and I have my laptop docked, I dont get any signal and the screen keeps black. This is independent of the Operating System - I used Windows 7, Windows 8. When my laptop is docked but I attach the display port cable directly to the laptop it works without any problem. I have also realized that with other displays 23'' or 24'' the setup with the docking station works without a problem. So it has to be a cominbination between UltraSlim Docking Station and ZR2740w screen. Any advise what else should be tried?

View Solution.

A:HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Update:  After calling HP technical support I and being bounced among various clueless offshore tech support reps, I finally landed on the US-based workstation support department.  Justin looked up the problem and identified it as a known issue and is replacing my monitor cable with one that HP says will work.   Also, in the meantime there is a workaround that I had figured out.  If you don't use the displayport port on the ultraslim docking station but pug the cable directly into the computer it works fine.  There is some inconvienence associated with this as you have to plug it in every time you dock and unplug it every time you undock (and of course the cable always falls behind the desk while you are doing this), but it is okay as a solution while I am waiting for the new cable to arrive.  Will update this post after it arrives and report whether it works.

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Hello!I recently bought a Dell Inspiron 15r Special Edition with Windows 8 as it's default operating system. Since I don't like it that much, I plan to format the hard drive (by going into computer-> Right click on C: -> Format) and then to do a clean install of Windows 7 Home Premium on it.After the clean installation procedure, I was wondering if I could simply insert the Dell Drivers and Utilities disc into the optical drive and intall the drivers like I would normally do.Therefore, the real question would be: Will the Windows 8 drivers provided by Dell be compatible with Windows 7?Thank you very much everyone.FatLord

A:Planning to downgrade from Windows 8 to Windows 7. Will the drivers provided on my Dell "Drivers and Utilities" be comp...

I did find this one "Inspiron 15R SE 7520" If that is your model then the Dell website has Windows 7 64bit drivers and Windows 8 64 bit drivers available for download.

I would use the Windows 7 Drivers for windows 7, Just download them ahead of time and burn them to a CD or store on a flash drive so you will have them handy to use.

I would also have my Antivirus ready to install before I went on the Internet.

3rd point. Windows will prevent you from formatting the drive it is installed on. So you have to do it during the install process.

Good Luck

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I came across an issue that I find confusing. Whilst trying to install a software to run a mobile USB flash modem, the software pops this message:

your current device installation settings is configured to prefer drivers from Windows Update over locally installed
drivers. This can cause Unlimited data Manager not to work correctly.

do you want to change the settings to prefer locally installed drivers over Windows Update?

What does it imply if I change my settings to prefer locally installed drivers over windows update drivers?
And can this action be undone and where/how? (I searched my machine but didn't find where this option is)

Thank you for reading

A:Device Installation Settings, windows update drivers VS locally installed drivers

Control Panel (icon view)>System>Advanced System Settings>Hardware Tab>Device Installation Settings


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I had to reinstall windows Vista Business on an Acer Aspire AX1200-U1640A 2GB install went well but when I tried to set up my internet, wireless did not show, I called my internet provider we tried to set it up as broadband but that didn't work either. It seems I do not have the drivers for the Ethernet Controller and other things listed under other devices see pictures in attached document. Since I do not have the internet on that computer, I downloaded the Ethernet driver from Acer to a jump drive but I cannot get it to work. Please advise for all "other devices" with the same problem. Oh, yes the Ethernet cord is plugged in and my laptop has wifi. Thanks

A:[SOLVED] Windows Vista reinstall other devices locked, no drivers cannot load drivers

Hi go to acer support page and download and install the chipset driver then try the lan driver

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 I need to download and install drivers to a Latitude E6430 Windows 7 64-bit laptop without anykind of network/modem/wireless drivers. To be clear, I actually don't want wireless/network/modem drivers on the machine, but I'd like to update the video drivers, bios drivers, etc etc (everything but internet drivers basically). (I want this to be my offline laptop to avoid internet distractions)

However, when I go to download drivers from the website, it basically says the drivers will (A) automatically install and (B) when I tried to download anyway hoping I could just move them with my external hard drive it basically downloaded a Dell System Detect Launcher. How do I get the drivers piecemeal, put them on my external hard drive, and then install them on my offline Dell Laptop?

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This is a general question for a fresh install of Windows on a computer. Let's say we just completed the installation and we open up Device Manager (we haven't used Windows Update yet). Device Manager shows us that there are - let's say "3" - devices that do not have drivers installed for them. If we visit the computer manufacturers website though, they'll have - let's say "8" - different drivers to download.

If we only install the "3" drivers for the devices that Windows couldn't find drivers for, are we hurting our computing performance by not installing the other "5" drivers that were available on the manufacturers website?

This is just good to know in general, because I've faced this situation with every install of Windows since I began computing with Windows 98. But the reason I'm asking now is because the nincompoops at Acer - despite me entering my serial number - still offer me every possible driver for my model, including drivers for hardware that's not in my computer! Windows - of course - can't identify the hardware, so I'm ready to rip out the last little bit of hair on my head.


A:General Question - Windows Installed Drivers Vs OEM Website Drivers

Some manufacturers offer an utility that helps you identify what stuff you have in the laptop, I think Acer did.
You can also try the hardware-detection program this forum has, this tutorial

Also check the driver version, as some manufacturer list multiple driver versions and you only need the latest (usually, otherwise take the last version that works).

Also, installers of these drivers usually look up the hardware IDs of the hardware and if they don't detect anything that could benefit from them will abort installation. Some instead install anyway and you will have some drivers you won't need, but won't cause any issue as again Win7 knows that they don't match any hardware ID, and will leave them alone.

So, you may have noticed that I am talking of Hardware IDs, that are basically each device's own "calling card" integrated in each device, you can identify the hardware by looking up its hardware ID and then searching it on Google to convert that code into a human-readable device model and brand.

Open device manager, right-click on an unknown device, click on "properties", then go in the "details" tab of its properties panel from Device Manager, click on the drop-down menu and select "Hardware IDs". right-click on the codes you get on the text panel below it and select copy, then search the code on Google to identify the device.

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To my knowledge, when an OS such as Windows 8.1 is booted, all firmware/bios drivers are replaced by more appropriate OS drivers in the boot drive during start up. I learnt this happens for the latest versions of Windows. Am I right? Do all bios drivers get replaced? Does this happen with the latest versions of OS X as well?

If this is so, then you can discard firmware as suspected of causing problems on a computer that's already booted up. Unless there's a problem that's causing a driver to remain in RAM after boot.

A:Does firmware drivers get completely replaced by OS drivers after boot in OS X and Windows?


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I contacted SONY and they told me that they did not have the drivers for this Hardware. They told me I needed a WINDOWS driver. My operating system is Windows 98. Help

A:Not Going to Sleep Until Find Drivers..Need Windows Drivers SONY CD-R/RW CRX140E

You already posted this same question in hardware.
Keep it to one thread.

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Yesterday I had the Windows defender virus on my Desktop computer. I read things online and most places were saying to use rKill, ComboFix, and Malwarebytes. So I followed everything and then the virus was removed (I believe). Less than an hour later a friend of mine went to a website (which I believe got me a virus).
Ever since then when my computer boots up the task bar at the bottom of the screen is grey and plain (looks like a task bar from Windows XP maybe), it says that my "Audio service is not running", and I do not even have the bars that show my Wifi signal (I'm assuming that I am missing the driver now?).
I do not know if ComboFix is what did this or if I have another virus but I have become so frustrated with this that I figured I would ask for help.

I'm running a Gateway DX4860, Windows 7, and a wireless internet card.
If ANY other information is needed then I will be more than happy to give it.

A:Had the Windows Defender virus. Now no Network drivers, audio drivers, etc.

Welcome aboard  Since you ran Combofix on your own... Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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I am trying to install some widcomm bluetooth drivers but everytime I plug in the usb adapter windows install it's own drivers. I tried manually updating the drivers from device manager but it doesn't allow it.
Is ther a way to stop windows from installing the drivers to begin with?

A:Trying to install widcomm drivers. Getting overrun by windows drivers

First. Do not connect the usb device.

Install the drivers for the device, and only connect the device when either prompted to do so, or after the installation is complete.

Regards Howard

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Just in the process of reinstalling my Win7 OS. I have an ATI Radeon HD5750 Graphics Card and when Windows was installing I noticed that it installed drivers for the graphic card. In my previous install I had the Catalyst Control Centre installed but never ever used it for anything that I know of. So my question is, do I need to install the CCC package from the ATI site or are the windows installed drivers just as good. On a similar tack without starting a new thread. Do I need to reinstall the chipset drivers for my Gigabyte MA770T-UD3 Motherboard or are they still installed?.

A:Windows 7 drivers or ATI graphic card drivers?.

If you have an ATI graphics card/chip...some say that you don't need to install CCC.
I have a history of ATI cards/chipsets and I always install the full package because the card/chip works properly and I don't care about the fact that I don't ever use CCC.
Any drivers installed by Windows by default will work...but for optimum use of the graphics function, you probably need to install the drivers provided by the system or motherboard manufacturer.
Anytime an O/S is reinstalled...all previous system files are flushed.  Of course, a clean install fllushes everything.

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I've just updated my Acer Notebook to Windows 7. I've installed all the drivers that Acer supplies for Windows 7.

But what about the drivers that are not supplied? Should I install the ones that Acer supplies for Vista or stick with the 'pre-installed' drivers by Windows 7 ... Everything seems to work with the pre-installed ones.

And how do I check wether or not the Intel Turbo Memory is working correctly?

A:Windows 7-drivers or Vista-drivers by Acer

I can only reply to the first question. If it ain't broke don't fix it. Is what I'd suggest. On the second we'll have to have someone more familiar with intel turbo memory. Try Google I did and found a lot of interesting articles on turbo memory. You can draw your own conclusions as to it's effectiveness. Fabe http://www.anandtech.com/cpuchipsets...oc.aspx?i=3009

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Open question, discussion, and somewhat of a problem.

I've recently been having various issues with my pc, among the things I tried to do was update my graphics card driver: found the newest driver crashed madly, and rolled back. It's brought to mind a simple question:

What benefits are there in going for the newer ATI Catalyst drivers compared to the one defaulted by windows but which hasn't updated in 3 years.

Generally what could have changed? Compatablity? If it works it works. Stablity? Performance? Heat management?

Since it takes me 2 hours to download a driver (slow connection) I'm sticking on my w7 default ones: I know they work. It does make me ask though if there is a benefit to upgading after i've got my PC stable again.

A:Windows Drivers vs ATI Catalyst Drivers

newer drivers are made to improve performance and add new features in the graphic control panel and fixes bugs and issues that were in the previous drivers.

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Have one question, When I installed Windows 7 the only drivers I have installed were my video and audio which are not part of the motherboard (not onboard). My computer runs fine but 1 game but more or less I never installed any driver for my motherboard. Normally you install the motherboards nforce drivers, raid SATA/IDE drivers etc... Do I need to go back to my motherboard vendor and find updates for windows 7 or just leave it they way it is, or should I install the drivers off the motherboard CD I have here? My mobo doesn't have any windows 7 updates btw there all windowsXP based drivers.

A:windows drivers vs vendor drivers

If you did a boot drive format and install of Win7 you'll need to go to the mobo makers website and download the latest drivers from there. You might also need a BIOS flash, but I hesitate to mention that as only the very experienced should do it. We'll need full system specs to help any further.

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I recently upgraded this old Dell M1530 Vista x64 laptop to Windows 8 Enterprise x64.

Apparently the sound company for it (Sigmatel) went out of business before Windows 7 was even released and their latest drivers are some ancient Vista drivers.

Should I download and install the Sigmatel drivers or continue to use the drivers that come with Windows 8? (They seem to be fine so far, just seeing if there's any other input on this).

Do you think that the Windows 8 drivers would probably be better based on the fact that they're much newer and made to run in 8, regardless of the fact that it wasn't made for my system specifically?

All I've ever really cared about is what has the best maximum output levels. I really hate sound drivers that are very limited in how loud you can make them output. My old laptop (this M1530) is actually better than my current Origin beast laptop in terms of sound because the sound driver on my new laptop (Realtek) doesn't allow very much loudness at all on a set of headphones. The only reason I ever liked the Sigmatel drivers is because they let you turn up the volume until it's so loud it could blow your ears (and your speakers) out.

Or perhaps it's hardware and has nothing to do with the drivers. I dunno, I'm too stupid.

Point is, drivers that came with my system that aren't designed to work with this OS or go with the Win 8 default drivers?

A:Should I download the old drivers or keep the Windows drivers?

There is a saying, "if it's not broke, don't fix it" so I would stick with the working one. You could save the old driver as a backup.

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This is a long standing question. Which drivers should I use? I have graphical issues with the current Drivers from Dell.
Any ideas what are the advantages of Dell's drivers over the ones from Intel/NVIDIA web site and do the even work? What will I lose if I use the latter?

A:Inspiron 7567 which drivers? Dell drivers or Intel/NVIDIA graphics drivers?

Dell drivers are Intel/Nvidia drivers that are customized for your exact model and should be used. They are available at Dell Support if you have to reinstall.

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I was actually getting ready to post here about my x00000124 problem but reading other posts realized that my motherboard drivers were freakishly out of date (2006 versions, forgot about them last time I was installing a system). I dled all new ones, installed them all, performed a restart and then used newly installed ASUS Suite to update my BIOS.

Not sure if that's relevant, but after that last successful startup there was a bunch on popups asking for promision to launch several application (related to the driver update I imagine). I agreed to all of those and nothing beyond that happened.
I did not restart computer again before performing BIOS upgrade.

BIOS itself seems to work just fine.

When I attempted to start system with new BIOS my computer restarts about 1 sec after starting animation begins. I can only launch it in "Startup Repair" mode and it communicates that automatic repair was impossible. For those reasons i can't provide that archive with dumps and whatnot. Safe Mode isn't working either.

I'll rewrite problem signature "System Repair" provided:

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
2: 6.1.7600.16385
3: unknown
4: 21199297
5: AutoFailover
6: 2
7: BadDriver
OS Version: 6.1.7601.
Locale ID: 1033

Forgive me shitty formatting but am on the phone right now.

A:How to install drivers using Windows Recovery "Load Drivers" option.

See if you can do a system restore from boot (option two here - System Restore )

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CD drive (D:) on my system doesn?t even exist, I have one DVD drive player and one DVD/CD burner named (F:) and (N:). When trying to manage drive letters in control panel under administrative tools disk management CD drive (D:) does not even show up, I usually have this letter reserved for an external hard drive, now none of my short cuts icons etc will work because I cannot change this letter back. The actual name of this mysterious drive in device manager is WDC WD3000JS-60PDB0, the drivers it uses is C:\windows\system32\Drivers\disk.sys and C:\windows\system32\drivers\PartMgr.sys any ideas on how to remove this. Thanks.

A:C:\windows\system32\drivers\disk.sys And C:\windows\system32\drivers\partmgr.sys

Well...you should use Disk Management to change drive letters...with the understanding that you cannot assign a letter that is already taken by any drive attached...until you change that drive's letter .This explains it better, Hard Drive Letter Assignments - http://support.microsoft.com/default.aspx?...844&sd=tech Louis

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Today I turned on my computer and a message from AVAST said that the file C:\Windows\System32\Drivers\szkimzl.sys and C:\WINDOWS\system32\drivers\atapi.sys was infected. So, I pressed 'delete' and I turned on my internet, which was working fine the other day, and it wouldn't work. I thought it might have been firefox, but I tried IE, Chrome, and Opera, none of the worked. I have three other computers, which are all on the same modem and they all work fine.

DDS Log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by HP_Administrator at 11:17:07.84 on Sat 01/16/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.594 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: avast! antivirus 4.8.1296 [VPS 100101-0] *On-access scanning enabled* (Outdated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WIN... Read more

A:C:\Windows\System32\Drivers\szkimzl.sys and C:\WINDOWS\system32\drivers\atapi.sys

Hello iJoe,

Is there any reason you ran RootRepeal instead of gmer? I'd prefer a log from gmer as outlined in our pre-posting topic.

Download GMER Rootkit Scanner from here or here. Extract the contents of the zipped file to desktop.
Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.

Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Uncheck the following ... Sections
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop

Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Please attach the ark.txt in your next reply

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I just did a clean install of windows 7 x64 and have a question about drivers. There are so many choices and its not always clear which drivers are the best.
Is it better to use Windows / Windows Update drivers, or perhaps drivers from ASUS website. My concerns are Nvidia and nforce drivers and which ones do you guys recomend.
Also as far as my TV Card and bluetooth dongle, should I stick with Windows update or should I go with each individual component driver. Also latest hauppage tv card driver on hauppage site says its WHQL but then windows update hauppage driver is one release behind?
All I want is for my computer to be stable at least for the summer.

A:Windows drivers vs OEM drivers

It's best to use those from the ASUS website. And if you know which card you have, it's even better to get them from the Nvidia/ATi website. You grab the latest drivers and that's it.

As for other, non-essential peripherals, Windows Update drivers are fine.

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I am running windows 7 ultimate 32 bit and i installed avg internet security 9.0. i found this threat in my computer

\"C:\\WINDOWS\\system32\\drivers\\atapi.sys\";\"Tr ojan horse Rootkit-Pakes.U\";\"Object is white-listed (critical/system file that should not be removed)\".

I try to use malwarebytes and is says its clean.. but when i scan with virustotal.com, it detects a trojan... they say that this site can help me fix my problem. i don't now how to remove the trojan....

hope you can HELP me...


A:Windows 7 Trojan horse Rootkit-Pakes.U C:\WINDOWS\system32\drivers\atapi.sys

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.


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I get this error over 10 times a day: display driver stopped responding and has recovered.  Display driver Intel HD Graphics Drivers for windows 8® stopped responding and has successfully recovered.
Usually this happens when using firefox and gives me a black firefox window.  Usually I can hit F11 to go full screen and back to restore everything to functioning.  However sometimes firefox locks up, and other times, without any error at all, my mouse gets slow and then the whole computer locks up requiring a hard reset.
Windows Home 10, x64. 
Acer Aspire VN7-791G
Bios v1.11
Core i7-4720HQ
8 GB Ram
Intel HD Graphics 4600
also Nvidia GeForce GTX 960M (but I don't think it is ever active)
My laptop is an I updated to windows 10 immediately when purchasing this laptop. 
Apparently Acer has a "special" intel graphics driver, when I tried to update to the newest generic Intel driver I got the message that I have to use the driver Acer customized for my laptop, I can't use the OEM. 
I would be grateful for any knowledgeable advice.

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I just did a factory reset on my computer.
Ive been trying to get Windows Update to work but it keeps saying Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.

Ive restarted it and nothing. I tried to do a clean boot and didnt help. Ive gone into the command prompt and type net stop (something) and that didnt help either.
After that I tried to start trouble shooting the problem and it wont let...
Also tried this https://support.microsoft.com/en-us/mats/windows_update/en but is says Troubleshooting cannot proceed. The troubleshooter has experienced and unexpected error and cannot continue.
Another thing was trying to update my intel driver. Went here https://downloadcenter.intel.com/ and clicked update drivers(http://www.intel.com/p/en_US/support/detect?iid=dc_iduu). Then it says

We're sorry???this page is temporarily unavailable.
(Error 500)
We are working to reconnect you as soon as possible. Please try again in a moment.

But when I use http://www.isitdownrightnow.com/ and it says that's its fine but most likely not working for me...
Another thing is my Windows Defender isnt working either....
Lastly I did some kind of scan thing in my cmd about a CBS log. It scan and said some files are corrupt and go to CBS log. I have the log but doesnt look like I can base the Text Document in here for people to download. Ill post it next because of how long
it is.
(Doesnt look like ... Read more

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Hp Pavilion 20-b313w All-In-One
Original OS: Windows 8(x64), Upgraded to Windows 8.1(x64), but I do have a folder "Program Files(x86)"
1) Infection date and initial symptoms: I think this started in February. My computer was infected, I hard a very hard time getting rid of it so i decided to nuke it. I did a recovery with the HP recovery set and then did a reset for extra reformatting. After that I did all updates for windows 8 upgraded again to 8.1  more updates everything worked fine, until I opened Microsoft Solitaire Collection. When I signed back into the app the option to sync all my other apps popped-up. When I clicked yes I thought it meant I wouldn't have to log into all my Xbox for PC apps individually and it would keep me logged in. I was wrong, it brought back and replaced almost everything I had on computer before the recovery and reset. Things like my desktop background and my favorites list in internet explorer and who knows what else. Then in the beginning of March I reinstalled "Magic Puzzles" app from the Windows Store App and one day I got a pop-up window stating my flash player is out of date click here to update. I closed the app through task manager because I know click windows like that closed can trigger a download. Unfortunately the third I got annoyed and clicked it closed. I never got the pop-up again but I started getting 'fix windows errors' or 'scan to fix windows errors, then 'you have 1 message', then 'click to update your windows d... Read more

A:False Detection Banner Ads of Fix Windows Errors & Update Windows Drivers

I'm sorry about the mess I made yesterday when I posted 6 threads of the same topic, I only meant to post one. What happened is, when I clicked the post button it took a long time to load or transfer me back to the virus, trojan, spyware, and malware removal logs page and show I posted successfully. Instead I was redirected to an error page, so I tried it again, again, with and without attachments. When I gave up and went back to the  virus, trojan, spyware, and malware removal logs page, that's when I saw all my attempts did go through. I've been getting a lot of redirects to error pages, sql errors, and denied access of select Microsoft pages that are about malware and viruses. Below this I'm attaching screen shots of the error page I was redirected to, along with the fake 'fix window's errors' banner ads I'm seeing in my game app and found their location in appdata, I'm not attaching the actual image file it's the screen shot I took of inside the app. I've also noticed something odd when I open the properties of some of the apps in appdata, I swear I see the display change when I click on the security tab. It's like there's a red mark of some kind next to a group user name but then it's gone, it' happens so fast all I see is a flash of red and I get the same thing when I open system32 folder. I see a glimpse of a view yellow folders and below them 2 files @OpenWithToastLogo.png and @TileEmpty1x1Image.png that have a floral image on the icons and then so... Read more

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T430 USB port problem windows 10 pro  please give us drivers update for windows 10 please give us new update for windows 10 pro  drivers update as all usb stop working after upgrade  thanks

A:T430 USB port problem windows 10 pro please give us drivers update for windows 10

Dear umarch,
Welcome in lenovo community,
Please try to uninstall the USB drivers from the device manager, then restart the laptop (Must be connected to the internet) and let the windows identify the USB drivers by itself.

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So I downgraded from Vista to Xp home basic because I didn't like the way vista worked. Unfortunately something went wrong when I used my Xp boot disc and now I am missing the following devices:
Ethernet Controller
PCI Device
PCI Simple Communications Controller
SM Bus Controller
Video Controller (VGA Compatible)

Please help if you can, I have looked through countless forums and downloaded about 20 files already and I still haven't fixed anything.

A:Downgraded from Windows Vista to Windows XP Home Basic now I have missing drivers

First thing that needs to be clarified here, when you say "now I'm missing the following" what type of missing are we talking about here? Are the devices and such present inside your device manager and all that is missing here is their drivers? Or when you open up the device manager, all the above and stated hardware is gone? If this is a driver issue the fix or fixes could be relatively manageable. But if this is a case that nothing is there and indeed these devices aren't showing up with anything inside Windows, but you know they are there and still nothing, that might be a manageable thing to deal with, with the end result being perhaps a wipe of the disk and starting over from scratch. Maybe Windows didn't find these items when it was being installed for whatever reason or reasons. If you decide to install the O.S. again, I would first go into your computers BIOS and just with your own eye's, confirm the presence of these items, for if they are in BIOS and register fine, than they should translate over to Windows being able to find them as well. And while you are inside BIOS, doesn't hurt to make sure that nothing is switched off, just make sure all these items your talking about are activated or just active through BIOS and you should be fine.

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Hey guys, I have wireless Bluetooth headphones from Koss, they are BT 540i model. They pair and everything but I cannot get sound out of them. I noticed on my other PC, the Windows Device installer in the task bar will download the drivers for the device. For some reason it is not doing this. Anyway to get them manually? I didn't find anything on Koss's site.

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There are numerous threads with the same issue online, but none of the solutions have worked for me, so I'm posting my own. I did contact Microsoft and Lenovo, but Lenovo is asking for money that I can't afford for tech support, so I'm hoping someone here can help me out.
Here's the situation:
I have a Lenovo Y510P that came with Windows 8.1. Half a year later, I'm sick of 8.1 and want to downgrade to Windows 7 (I know that simulation softwares like ClassicShell and such exist, but I would really rather just use Windows 7).
I downloaded a legitimate copy of Windows 7 Ultimate 64-bit and burned it onto a DVD disk.
I also downloaded all of the Windows 7 device drivers from this Lenovo site: Laptops and netbooks :: IdeaPad Y Series laptops :: IdeaPad Y510p Notebook - Lenovo Support (US)
^I had to specify the model number and OS, so I'm hoping I downloaded the correct drivers (all of the drivers are .exe format, is that what it's supposed to look like?)
I put all of the drivers onto a flash drive.
So, I am now equipped with a DVD with Windows 7 on it as well as a flash drive with all of the drivers on it.
I boot from the disk with the DVD and flash drive attached. Windows 7 installation begins and here I get the error, 'no device drivers found.' When I click 'browse', I see that the flash drive is recognized, but the files on it aren't.
What do you guys think the issue is??

A:'No device drivers found' error Windows 8.1 -> Windows 7 downgrade ins

Why would you do all that? Win7 is a driver-complete OS in the installer and via Windows Updates after install. Providing a bunch of drivers is from the XP era.

You only need the wireless driver in your backup so if it isn't provided during reinstall, you can install it to get online, enable Automatically deliver drivers via Windows Update (Step 3), then run all Important and Optional Windows Updates which should deliver most drivers. I would only import drivers still missing after all rounds of Windows Update are finished.

For a Win8 PC there are special steps that must be taken to disable Secure Boot and enable CSM or Legacy BIOS to Downgrade Windows 8 to Windows 7. Then when you boot the installer to do the Clean Install Windows 7 delete all partitions using the Drive Options shown in Steps 7 and 8, create and format new as you wish, install to first partition.

Other tips to get and keep a perfect Win7 install are same as for Clean Reinstall - Factory OEM Windows 7.

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I have a computer on Windows 7- 64bits and my print server is on Windows 2003 Server 32bits.
How can i install the driver of Windows 7-64 bits on my Windows Server 2003 print server?
Thank you for your help.

A:Print Drivers for Windows 7 64bits on Windows Server 2003.

No, but you can install Windows 2003 64 bit drivers on the server. You will need to install the Windows 7 64 bit equivalent of the driver on your PC.

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If some one could help me please, I would really appreciate it... I have my logs you requested right here in the attached zip folder. My computer apparently has a trjan and I would really like to remove it... Please help.

DDS (Ver_09-12-01.01) - NTFSx86
Run by James at 23:25:32.21 on Thu 01/28/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2038.860 [GMT -5:00]

============== Running Processes ===============

C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9... Read more

A:C:\windows\system32\drivers\atapi.sys Trojan WIndows 7 How to remove

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


I see no evidence of the "atapi" infection. What led you to that conclusion? Is your browser being redirected? You are infected though.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


Due to the restrictions on Windows 7, all tools should be started by right-click > Run as Administrator

If you click 'Start' and have no 'Run' function, please right-click Start > Properties > Start menu tab > Customize button > and tick the 'Display Run' or 'Run command' box > OK > OK.


Please visit this webpage for download links, and instructions for r... Read more

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Recently got this error and re-installed Windows 7. After downloading some of the updates(not all at once or anything like that but I think a 1/3 of them) and installing the updates I restarted and the computer froze while updating windows. I decided to go to work and leave it like that in case it was just taking longer or something like that but when I came home it was still at the same screen. After restarting it I tried to restore it to a previous point before the updates but that didnt work and finally was forced into system repair which tried several times but never succeeded until finally it threw this error:
I googled the error and was brought here. I downloaded and ran Farbar System Recovery Tool x64 and ran the scan and saved the log. I've uploaded the log file instead of copying it into the window and making it the post a mile long. Please help me out on what to do next and whats going on with my laptop. I've had to borrow my mom's to repair mine after relying on it when my desktop's mobo finally went out and I use my laptop for work and scheduling.
Mod Edit:  Removed FRST log attachment, not allowed or used in this forum...seemingly not applicable to problem - Hamluis.
Thanks in advance for any help guys!

A:Windows 7 Startup Offline No Drivers error after Windows Update

I don't understand why a mod removed my FRST log attachment when all the posts on this forum requested logs be posted to determine more about the problem?

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I've got Windows 7 x64 Ultimate running on my Dell XPS M1710 latop. It seems that Dell's Vista x64 driver isn't quite right. I'm getting lots of intermitent video corruption. Of course, I'm running all the visual enhancements; that's why I spend so much $$$ on this laptop. ;) Mostly the video issues are flashing or brief video corruption using any 3D effects. This is exactly the same kind of issues I had with Windows XP and Vista x86 and x64 until I was able to find nVidia drivers.Does anyone know where I can get good drivers for Windows 7 x64 or Vista x64? I'm already trying Dell's latest Vista x64 drivers.What really is annoying is that I missed getting a GeForce Go 7950 GTX by just a few weeks when I bought my Dell XPS M1710 latop. Why is it annoying? Because nVidia is supporting the GeForce Go 7950 GTX but not the GeForce Go 7900 GTX in the "GeForce Release 179 for Notebooks" posted on their website.
Does anyone know why nVidia is shunning ? Is this Dell's or nVidia's decision? nVidia's website says that their lack of support for OEM on GPU is becuase of the OEM's dont' want us going to nVidia for drivers.Begging for any kind of real answers... This is very annoying!
Thanks to anyone who replies!

A:Windows Vista or Windows 7 x64 Drivers for GeForce Go 7900 GTX (XPS M1710)

I installed the Nvidia GeForce Go 7900 GTX (purchased on Ebay and advertised as Refurbished by manufacturer) as a replacement for my defective GeForce Go 7950 GTX card (the latter is notoriously infamous for breaking down after a couple of years).
The hardware installed fine, and it showed up as a 7900 GTX in the BIOS of my XPS M1710.
However, in Windows 7 x64 it would not recognize the Video card and would show up as Standard VGA Video Adapter, resulting in very poor video resolution and performance.
After searching for about 2 hours and trying all kinds of Nvidia x64 drivers to no avail, removing and trying to autodetect the card to no avail, using the Nvidia Automatic Detection tool to no avail, eventually I found out the hardware ID of the Video card (in Hardware Manager) was:
[DEV_0299&SUBSYS_019B1028] NVIDIA Quadro NVS 510M
Strange was that an Nvidia Quadro NVS 510M was obviously identified (and not the 7900 GTX that also shows up in the BIOS).
After finding that out, I was able to locate the correct video driver:
Installing that configured the Video Driver correctly.
It now shows up as a Quadro NVS 510M but works brilliantly.
Wanted to share this info with all of you, so that you don't have to go through this like me..
Best regards,

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I don't know if this is the right forum for this question, but I'm hopeful.
What I hope to achieve is a fresh installation of Win 7, and all of the necessary hardware drivers for any particular model of laptop, leaving the computer completely ready for a new user.  When the new user first turns the machine on it should state that "Setup is preparing the computer for first use" and then prompt the new user for setup information.  In other words I want to install Windows and the drivers and then leave the computer without an established user profile or other setup information (ie - keyboard layout, time zone, etc.).
Does anyone around here have any idea how I would go about accomplishing this?  Thanks so much in advance!  :-)

A:Installing Windows AND H/W drivers leaving Windows rdy 4 setup by first user

How many models are we talking about?
I'd recommend searching windows 7 unattended install to start with.  You will need to included all of the necessary drivers for all of the machines you want to use this on, hence the question of how many.  I will tell you that 10 machines or so will require at least 15GB of space for the install.  The more machines the more space you will need to store the install.

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im new on this forum and im not sure where to post this next problem, if this is the wrong section then please move it and inform me.

i started to have a problem with my graphics drivers a week ago when my computer crashed. when i tried to restart in safe mode, it had gray horizontal lines and distorted colors in safe mode. when i tried to start up windows again, it still had those distortions, and after the windows logo screen it crashed with a blue screen with these being associated:


i turned off my computer that night and went to sleep. the next morning i turned it on and the horizontal distortions were gone, but it still crashed when i tried to start up. what i did was delete atikmpag.sys from safe mode and then windows worked, only without graphic drivers of course. at that point i started reading, googling, etc and came to the conclusion that i had a TDR failure or something. i followed a lot of tips and threads for days trying to fix it..from driversweeping all my drivers and installing new, old, medium drivers..everything. sometimes the error was even atikmdag.sys instead of atikmpag.sys, but the only way ive been using windows is with those two files deleted. now i dont do a lot on this computer but this is getting a nuisance, and before im running off to get a new graphic card..i would like to know if this forum knows any way i can fix this problem

im looking forward for feedback, thanks anyone who can help me

A:windows 7 bsod::cant start windows with (graphic)drivers

What graphic card? And did it happen after you did something like upgrading the computer to Windows 7?... Because maybe there is no drivers for Windows 7 for that graphic card?

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It seems that my battery drivers are missing in my device manager. I see 2 when there show be 3. I tried the Windows Update and HP Update as well butnothing works. My battery is now at 10%. The charging bar onthe battery icon only moves on start up and after sleep mode. Any assistence? 

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OK! I bought a Japanese laptop with pre-installed Japanese Windows 7.

I have a retail copy of English W7.

I made a copy of the Japanese Windows 7 then wiped and installed my Windows 7. Now, there are problems with the sound when I installed my Windows 7.

Can I do this?: If I put the old Japanese image back, I guess I can get the drivers and download these, put them on a flash drive, then put back my (English) version of W7 and upload the sound drivers right?

This should fix my sound issue right? Reason why is b/c the Japanese windows obviously was checked to work with the chipset etc etc (which is does) so clearly those drivers will work with my English Retail copy of W7!

MY QUESTION!! How do I do the above (if this is correct!!!!)

Thanks as usual you guys are the best on the web for help

A:Can I move Japanese Windows 7 Drivers to Retail Windows 7

You can download the drivers from the OEM manufacturer's website.

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Hello guys, Recently I Downgraded from Windows 8.1 to Windows 7 Ultimate, And I lost My Drivers, I Googled and Tried everything Possible, but I couldn't

When I Go to device manager, In other devices I see Ether controller,network controller,PCI simple communications controller,SM bus controller,Universal serial bus controller and Unknown Device all have a yellow Warning icon, basically I'm using my Father's laptop to post this and I cannot use Internet cable or wifi nor USB and my Laptop Doesn't have the CD thing. I'm kinda lost and I have no idea what to do, I tried the ''Scan for hardware changes'' but I get the message ''Device Driver software was not successfully Installed'' and ''no Driver found with an X''

Please Help me with this I tried everything I talked to Microsoft Support and HP Support they said to go to HP Center which I don't have that In my City.

Sorry for my English guy my mother language Is arabic/French and I'm really panicking to fix my Laptop Which Is HP Pavilion.

A:Downgraded from Windows 8.1 to Windows 7 Ultimate and Lost Drivers

Hi have you gone to hp support site to see if they have win 7 drivers? What's the full model number of the hp computer

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