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mouse not working

Q: mouse not working

Ps/2 mouse not detected at startup. Yes, mouse is plugged in. "Add new hardware" does not find any new mouse. I can add the mouse myself in "Add new hardware", but mouse still not working. Device manager shows mouse with exclamation point icon. I removed the mouse in device mgr and restarted, still no mouse detected. Any suggestions?

RELEVANCY SCORE 200
Preferred Solution: mouse not working

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: mouse not working

Your mouse is not connected to an adapter is it?

Have you tried a different mouse?

Do you have a serial mouse you can try? The PS/2 mouse port may be bad.

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RELEVANCY SCORE 44

I had this problem after a Win 10 update. The mouse stopped working both USB and Bluetooth. I tested a different mouse and that didn't work either. Touchpad worked fine. So I called Dell tech support and they suggested I uninstall Windows update and re-install the chipset drivers that they provided. I did both and mouse still didn't work. Then tech support suggested I do a Windows Restore. Again that did not solve the problem. Then they suggested I do a Windows reinstall. At this point I got annoyed since I have 30 programs that I use for my business and a total Win re-install is out of to question. I thought there must be another simpler way to solve this problem. So I did an online search and found a fix. It was a very simple problem and needed a very simple fix:
I was able to fix this problem by adding a missing MultiString value to this registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{4D36E96F-E325-11CE-BFC1-08002BE10318}
Value Type: Multi String
Value Name: UpperFilters
Value: mouclass
An article that explains it in a very round-about way is here:
https://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/keyboard-and-mouse-get-device-manager-code-10/326f7c0d-14cb-45c2-a705-32d3a2ab07d6
The Multi String Value Name: UpperFilters was missing so I added it and the mouse started working and everything is good to go!
I was very disappointed with the Dell support team I contacted. They gave me the run around for 3 days for such a sim... Read more

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RELEVANCY SCORE 44

hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

A:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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RELEVANCY SCORE 44

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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RELEVANCY SCORE 43.6

I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

A:Solved: Wireless keyboard/mouse combo; mouse not working

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RELEVANCY SCORE 43.2

Hi, sorry, not very good at this sort of thing, but any help would be greatly appreciated.

1) Thursday night - mouse was working. Sunday evening, mouse is not working.
2) In the device manager it tells me I have two HID-compliant mouse drivers, location: "On USB Input Device" - I only have one USB input for my mouse. I tried disabling one of the drivers to see if it was a conflict problem. No luck.

Any ideas? The mouse is a "Wireless Optical Mouse M/N:SM-502C"

Thanks for reading
 

A:Mouse stopped working after weekend away/appear to have two mouse drivers?

If you Goggle / bing / yahoo this info you gave........what........do you get ??





ciderlout said:





The mouse is a "Wireless Optical Mouse M/N:SM-502C"Click to expand...

I got this



The connection has timed out

The server at www.smallworld-us.com is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Click to expand...


 

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RELEVANCY SCORE 42.4

Hello, i happened to have a problem lately with mouse and mouse pointer. Yesterday i was playing a game and my pc suddenly started freezing and laging. So i hard reset him after that i boot into windows 8 and my mouse wasnt working at all. And pointer was no were to be seen either. Today i tried restoring pc but that dont help me. In bios and in advance startup options mouse is working. So i assume its in the windows. My specs are:
windows 8.1
gigabyte z77-hd3
intel core i5-3570k 3.8ghz
16 gb ram
Western digital 1TB HDD
nvidia geforce gtx 650 1GB
fsp 750W PSU
I tried everything except reinstalling windows (OS was installed week ago).

A:Mouse pointer dissapear-mouse not working

I have heard of stability issues on those Gigabyte motherboards where people are having those problems with their mice.

Is your BIOS up to date? maybe it will contain an update on the website for the BIOS that improves system stability.

Is this a PS2 Mouse, or a USB mouse. If a USB, disconnect and then reconnect. If its a USB mouse that is wireless, make sure the battery is good, and if you have another computer, do a test.

Also try to boot from your Windows Installation Media and see if your mouse shows there, could give it a try.

If freezing and lagging during gaming, then could be possible overheating. Do you have a program installed like HWmonitor checking your CPU and GPU thermals. Make sure they aren't getting to hot.

If problem continues to persist. I would start troubleshooting. If you have another computer. or spare hard disk that is SATA, try installing windows on that, and try to duplicate the issue, if it comes back, rule out the hard drive.

Next would be either the GPU, RAM, or Motherboard. You would have to stress test the GPU by using Furmark, or similar program, like MSI Kombuster. If GPU stress test passes, move on to Memory.

while computer is powered down, and PSU off or unplugged. remove and reseat the memory modules, making sure they are fully seated, Do memory diagnostics with memtestx86 or something similar, and do a few passes, If memory check passes, Its more than likely there is a problem with the motherboard.

Weird problem for sure. You... Read more

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RELEVANCY SCORE 42.4

Recently I installed a Microsoft wireless mouse and it is working. But the wired mouse is now sporadic and at times freezes. I have unplugged the wireless mouse and rebooted several times. Even did a system restore.
Also an Excel spreadsheet stopped working with the wired mouse just freezing the screen completely. Even after rebooting, the Excel will open and eventually I will get a cross hair image. I have tried to update the driver on the wired mouse but it says I already have the most uptodate one. I am running Windows 10 64 bit. I scanned with Malware antimalware and it eliminated over 300 items. I am not sure what is going on.
I hope I don't have a virus. I have Norton 360 with my Comcast subscription but now I cannot even see it in my taskbar. I have tried to uninstall and reinstall but nothing happens in Control Panel when I try to uninstall.
I have a Dell XPS desktop. As I write the wired mouse is not functioning. If I unplug the mouse and put it back in the mouse port it works for a minute or so and then just dies. I don't even see the red light at the bottom of the mouse sometimes. I just unplugged the wired mouse and now it is working. So it is very odd behavior. I imagine by the time I post this the wired mouse will freeze again as has been the case. In the interim while I wait for a reply, I'll contact Comcast and see if they can help me with the Norton virus software issue.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microso... Read more

A:wired Mouse not working but wireless mouse is

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RELEVANCY SCORE 42.4

my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set
 

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RELEVANCY SCORE 41.2

Hello:
The mouse started to stray and stopped working in the middle of doing something, i.e. eBay, typing word and etc. which is very annoying and first of all, I lose all of the work done due to stopping of the mouse.

However, the mouse started working as if nothing wrong, once I restarted by 'force' restart ..... pushing the button in the middle of the PC. Otherwise, the PC is all fine and working OK.

I did apply Malwarebytes to combat the issue, however the issue does not resolve.

Any help on this would be truoly appreciated.

Thanks,

A:Mouse stopped working in the middle of working, i.e. eBay, typing word, etc.

Did you try a different mouse? If you still have the same problem with a new mouse, see if there are any drivers for the mouse from it's manufacturers web site.
Also try a Clean Boot, if that works, then add one startup item at a time till the mouse acts weird again, then you know that is the problematic program.

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RELEVANCY SCORE 40.8

Hello!
I'm using my laptop in a desktop mode. but some days when i start up the computer the mouse is on (Sees the red optical light.)
But the cursor dont move when i move the mouse. when i drag the cable out and in again the ligh wont turn on. i change usb port and it works. 1-3 days later the same thing happends and i change to the previous one.

And if i put anything else in the port that stops working it wont recognize. its like it temporarely dies.
Is this becouse of the ports is 3.0 and the mouse is 2.0?
Have 3 usb ports, 1: Keyboard 2-3, Mouse.
Mouse: Logitech Gaming mouse g400.

A:My mouse Usb port stops working. but starts working again after a day.

I sort of have nearly them same problem only on my work pc. It seems to me if you leave it in for about 5 minutes it starts to work again See if leaving it in works.

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RELEVANCY SCORE 40

i have a problem with my mouse cursor.... when it is performing something it become busy... right.. and sometimes the mouse cursor will rotate... or the working in background.... it doesnt rotate anymore.. i mean the windows aero scheme.. i am using a windows 7 os... i dnt know what is the problem,.. i alreay have the tuneup utilities 2010.. still no progree.. plls help me resolve my problem

A:Mouse cursor working in background not working

Go to Control Panel>Mouse>Pointers and confirm everything is as you want it.

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RELEVANCY SCORE 40

Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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RELEVANCY SCORE 39.6

Hey folks,

This is very frustrating and I am at my wits end. I have tried 5 different wireless mice and two wireless keyboards with nearly no success.

Hardware tried:

HP Wireless mouse. Returned to store.
Logitech mk320 mouse/keyboard combo
Logitech m325 (two different ones)
iHome Mouse (works best actually)
Logitech v220 wireless mouse (very old)
Microsoft wireless mouse and keyboard 1000

With all of the mice I experience issues where the pointer disappears or seems stuck on elements on the screen, for example, the pointer seems to get stuck on the edges of windows. Pointer motion is erratic at best. With the mk320 and m325 mice the pointer does not stay in one place long enough along with the windows scroll up or down a line or two which leaves me with the pointing device version of "whack-a-mole" attempting to click on something. The v220 is a very old mouse and while it works is resolution is fairly low.

With the microsoft mouse it sometimes stops working and needs to be reset. The keyboard does the same and needs batteries removed and replaced. Sometimes that doesnt work and I need to reboot.

With the keyboard on the mk320 combo some keys don't work consistently and sometimes no keys work. Cycling power fixes the no keys issues, moving the keyboard away from the computer fixes the keys that don't work consistently otherwise.

This issue has persisted with windows 8.0 and 8.1 with two different motherboards. At no point has the wireless transceiver a... Read more

A:mouse/keybd stops working. mouse sometimes "sticky"

Hi jenny4, welcome ...

You obviously sound like you're no newbie to computers so forgive me for asking this but have you checked for Malware lately?

Needless to say, the fact that some mice work better than others is strange.

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RELEVANCY SCORE 38.4

I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
 

A:USB Mouse is not working, yet keyboard is working

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RELEVANCY SCORE 37.6

I?ve got a Vista computer running service pack 2
Intel(R) Core(TM)2 Quad CPU [email protected]
RAM 4.00 GB
32 bit operating system

Quite often the mouse stops working. It?s not the mouse itself that it is the problem as the same mouse works on other computers okay. It also makes no difference if it?s a wireless mouse, a USB mouse or a serial mouse.
Restarting the computer doesn?t fix the mouse problem. However if I turn off the computer unplug all connections, (mouse, monitor, speakers etc) reconnect them all again, turn back on the computer the mouse will work for another day or two.
What I?ve done is take it to a computer repair place who replaced the power supply; I?ve since taken it back to the same computer repair shop when the replacing of the power supply hasn?t worked. However they seem incapable of fixing this problem, because of course once they connect a mouse, monitor etc the mouse starts to work again.
Additional Information:
If I look on "Human Interface Devices" on that computer it only shows one device. It says that a Microsoft USB wheel mouse is working correctly, but the mouse in question on that computer is actually a serial mouse. None of the USB ports etc are showing up (?)


Anyone have any suggestions? (My computer knowledge is complete beginner) Maybe this is a hardware problem and perhaps I shouldn't be here...if so please forgive me and be kind

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RELEVANCY SCORE 37.6

i just did a fresh install of windows 7 in my hp laptop,i had windows 8 but i dont like it,and i have no mouse pad or external mouse weorking so im not sure how to fix this.but the mouse pad works in safe mode.

A:No mouse or mouse pad working

Hi What is the exact Model Number of your Laptop ?..

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RELEVANCY SCORE 36.8

Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

A:Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.

Gary

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RELEVANCY SCORE 36.8

I have windows 8, and the mouse pointer doesnt move after the windows boots up.. But it works after i disconnect it and replug it.. Pls help.. It so annoying

A:PS/2 Mouse not working

Did you try uninstalling it's driver in Device manager and restarting with mouse plugged in ?

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RELEVANCY SCORE 36.8

When I use the right mouse all that happens is a circle going around and around. It take a long time before the right mouse works. Sometimes it never works. What can I so?
 

A:Right mouse not working

Try booting into safemode and check if right click works
 

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RELEVANCY SCORE 36.8

I have dug through thread after thread trying to figure out how to get my mouse to work. It's a Rosewill wired USB optical mouse. It was working just fine until one day it just stopped working. I've tried different mouses, and the mouse works fine on different computers. I've tried plugging it in different USB ports. I have tried the fix to delete all the USB root hubs, unplugging, removing the battery, draining the power then restarting. I've tried different fixes with the registry, and trying to update the drivers. But nothing is working. Any suggestion is welcomed at this point. Thank you in advance.

A:USB mouse not working

Welcome jjohn609

Have you tried turning off USB (mouse) in the Bios setup. Re-boot, turn it back ON, then Re-Boot again to see if it works ?

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RELEVANCY SCORE 36.8

Hi all,

I've searched the forums and found some similar situations but none of the possible solutions worked for me.
My problem is that my usb mouse is correctly recognized by W7 x64 (no exclamation points in device manager) but it refuses to work, the mouse arrow doesn't moves...
The curious is that the first time I booted into W7, the mouse worked but in the next boots I had to "Deactivate" and "Activate" the mouse in the device manager.
I've already uninstalled/reinstalled the mouse and connected it to the other USB ports (wich I'm sure that works because I can connect pen drives that work flawlessly).
An additional note might be that this same mouse works fine under Vista (is there a way to use Vista generic drivers in W7?)

Specs:
AMD Phenom II X4 945 3.0GHz
Gigabyte MA770T-UD3P
ATI Radeon 4890 1Gb DDR5

Mouse: Trust Wireless Laser Mouse MI-7500X

Thank you in advance!

Claudio Silva

A:USB mouse not working

BUMP... Still unsolved!

Please ppl, someone post some thoughts/ideas to solve my problem... I can't understand why a simple usb mouse doesn't work with the W7 drivers... Is there such thing as incompatible mice with W7?

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RELEVANCY SCORE 36.8

Mouse pad led is not working how to solve plz rply.

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RELEVANCY SCORE 36.8

Hi, when I startup XP the mouse appears on the screen but it refuses to budge. I searched for the P/S2 port in the Device manager but it is not there. I got a Com1 port mouse but that to will not work. When I enabled the mouse control from the num pad it works but with the mouse it just does not work. I have enebled the P/S2 port from Bios too.

I cannot find a pointing device at all in the system though the keyboard shows up there.

What could be the problem? Do I have to reinstall XP?

A:Mouse Not Working On XP SP 3

sp3 is still beta
you should be able to roll back from add and remove

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RELEVANCY SCORE 36.8

Hi,

am using Windows 7 on my acer 6930 laptop and my mouse is not working. It works on my friends' laptops. It doesn't even get detected under the mouse and pointing devices in the device manager. It's only detected under the Universal Serial Bus Controllers as USB composite device and also under the Human Interface devices. The mouse lights up and all but it doesnt do anything to the pointer and am currently using my touchpad.

PLEASE HELP !
 

A:Mouse is not working :(!!

sorry for double posting but i'd like to add another thing,

I also uninstalled the device and installed it again and it still doesn't work. It only works on my friends' laptops. And I also tried with another different mouse
 

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RELEVANCY SCORE 36.8

I just got a new laptop and unable to activate the mouosepad. I have tried double tapping in the left corner of the mouse pad and the light does not come on or anything. I have gone onto the settings and it says everything is working properly. I have also shut down the laptop and the same thing...no working mouse pad. I am using a wireless mouse at the moment but I need this mousepad to work like ASAP. Any suggestions or help would be greatly appreciated. thank you.

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RELEVANCY SCORE 36.8

I have a Dell Vostro 200 running Windows XP. I bought a new keyboard and mouse but when it loads up the keyboard and mouse don't work. I tried connecting it to the internet so it could obtain the drivers automatically but that didn't work. I then tried to start in safe mode they still didn't work. I checked the BIOS and the USB was enabled. I ran Hiren's boot CD and both the mouse and keyboard work on the Hiren's mini XP OS. I'm stumped can anyone help me please.
 

A:Mouse not working

UPDATE*
I tried both rebooting to last know good config and restoring to an earlier config, neither worked. I am now downloading an XP ISO to try and use it to repair the OS on the PC.
 

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RELEVANCY SCORE 36.8

Hi. I have a Acer Aspire E17 with a precision touchpad. The touchpad works, but I prefer the mouse. Sometimes when I am using the mouse I hear a strange sound then it stops working. It only lasts for about 10 seconds then the sound returns and the mouse works again. Can anyone pinpoint what the issue is. should I contact Acer? Any assistance will be helpful. Thank you. deanie44

A:mouse is not working right

how is the mouse connected, USB, bluetooth, wireless receiver? if it's USB, try a different port,

what is the sound? is it the windows chime when it recognizes a new device is plugged in?

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RELEVANCY SCORE 36.8

[deleted Post]
 

A:Mouse not working

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RELEVANCY SCORE 36.8

Please my mouse on my computer is not working.what can i do to restore that

A:Re: mouse isn't working

Hi there @festus1985, May the Forums be with you!    I am happy to give you a hand with this. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information. HP Desktop PCs - How Do I Find My Model Number, Serial Number or Product Number?  HP PCs - How to Find the Windows Edition and Version on Your Computer Assuming for now a desktop computer and Windows 10, you can try following HP PCs - Wireless Keyboard and Mouse Troubleshooting Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

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RELEVANCY SCORE 36.8

i have not been able to delete the ps2 from reloading, could this be conflicting with a new mouse driver (intellimouse elplorer wireless) newest driver installed, does not work...uninstalled then reinstalll. several things tried...still loading the ps/2 mouse. I am using a laptop, touch pad works fine...wireless mouse not moving, lights on etc. said driver is sinstalled correctly, removed and when reboot loads the ps/2 again?
not sure what to do next, restored. tec. tried may things, might ahve mad it worse, but touch pad works,
THX Scott
 

A:mouse not working

The Microsoft Explorer mouse (the Blue Track version) is not an Intellimouse. Make sure you select the Explorer mouse when you install the software (or change it in the settings and reboot). Neither mouse uses PS/2. Both are USB mice. If there is a conflict, it's with your USB and PS/2. It has nothing to do with the mouse.

Try uninstalling the software and just use the mouse. Windows 98 and up already fully support the mouse and don't need the additional software.

Courtney
 

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RELEVANCY SCORE 36.8

My mouse on my hp envy touchsmart m6 sleekbook quit working.  I tried restarting and still nothing.  It was working and I logged out and when I came back it wasn't working.  This laptop is less than a month old.

A:mouse isn't working

RLBurget, Welcome to the HP Forum. Take a look at this guide:Fix Touchpad / ClickPad Note:  The Hard Reset procedure described in the file is used on notebooks - you posted in the Desktops section and your system description denotes a notebook.  If you do have the notebook described, then the Hard Reset may do the trick. Read over the file and then decide on your course of action based on what you may have already tried to fix the issue. Click the Kudos Star!It is a nice way to say ?Thank You? for the help.Although I strive to reflect HP's best practices, I do not work for HP. 

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RELEVANCY SCORE 36.8

I have a USB mouse that is strangly not working in my system, I tried booting into linux and windows PE and it works in both of those, it also works in any other computer I plug it into. The mouse shows up in devmgmt as HID-compliant mouse. Also something strange happens every minute or so after the mouse is plugged in the device disconnected sound plays.

Any suggestions.

View attachment JORDAN-PC.txt
 

A:USB Mouse Not Working

Have you tried it in different USB ports on the system? The problem is more likely the system (somewhere) as the mouse works fine in other machines.
 

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RELEVANCY SCORE 36.8

Hi,
As part of trying to install a new joystick on my computer I was adviced to remove all entries under HID Devices in Device Manager.

This led to my mouse, which was one of those entries, to stop working.
When I plug it in Windows will try to install a correct driver, but does not succeed.

I wonder if You could help me fix this somehow, as it is rather time consuming to use the computer, especially the internet, with only a keyboard.

I got into the Device Manager through Start->Run->devmgmt.msc, and the mouse is listed under HID Devices as "Optical USB Mouse", with the telltale yellow exclamation mark next to it. Its status is "This device is not configured correctly (Code 1)., and it shows no driver under the driver tab.

Thank You very much,
-BrewsterP
 

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RELEVANCY SCORE 36.8

today i was on my comp and the mouse ive been using for like a year just stopped worked. i unplugged it and plugged it back into the usb port and it work again , then 5 minets later it stops working again , and sais that its an unknow device , ive tried plugging it into all the diffrent usb ports , reinstalling it and it still does the same thing.
 

A:mouse not working

1.Go into the device Manager and uninstall the USB controllers,then restart the computer.

AND, OR

2.Try a different mouse.
 

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RELEVANCY SCORE 36.8

Hi guys, sorry but this is really urgent. My PC running windows 7 64bit is unable to detect any mouse.

Here is the problem, recently i updated my nvdia graphic card drivers through DriverMax and together I suppose another intel driver which I can't really remember. Ever since then my mouse started having problem. It was fine the first few times I could simply restart my pc, but today it is completely down. I bought new mouse and it prompted Device drivers cannot be installed blah blah. I tried all ports nothing works. My keyboard/bluetooth dongle and all others devices are working fine except mouse. No mouse can be installed.

I have backed up my old drivers before updating using DriverMax but I can't figure out a way to restore it because no mouse is working and I can't choose anything using keyboard.

By the way, my motherboard is msi TP67B+


Please help.

A:All usb mouse not working

You should be able to select most things using arrow keys/tab/enter

Press win key to open start menu
Arrows to select control panel > enter
Arrows to mouse > enter
Select hardware tab then you have access to mouse drivers section


Alternatively hold win key and tap pause key to enter system properties then tap tab to select left list and enter on device manager

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RELEVANCY SCORE 36.8

Hi all,

My mouse randomly freezes for short instants of time, then works again. I use a corded Logitech MX518 mouse through a USB port in WinXP. When it happens, the cursor freezes, the red light from underneath the mouse stops, and windows makes the usual "a USB device has been unplugged/plugged-in" sound. The frequency of the freezing is much higher when I play CounterStrike. If the mouse is left alone, it does not appear to ever freeze.

Rebooting seems to midly alleviate the problem, but very temporarily. I've tried other USB ports to no avail and I have a 420 watt power supply. When I use the PS2 adapter, the frequency of the freezing is considerably lower, but if it does go out with a PS2 I'm pretty much screwed as Windows will not re-detect my mouse. I use default drivers, not Logitechs, but I did have this same problem ages ago with my Microsoft IntellMouse 3.0. If anyone has a similar problem, please mention it and the things you tried, successful or not. Thanks for you help.

Take it easy,
Justin

------------------
UPDATE
------------------
Think I found my problem. When looking through my system information, I found the following device conflicts. Ironically enough, one exists with the USB + video card. Can someone tell me how to fix this?

I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller

I/O Port 0x000003C0-0x000003DF Intel(R) 82875P Processor to AGP Controller - 2579
I/O... Read more

A:Mouse Not Working

There is a setting in BIOS setup to assign an IRQ for VGA (under pnp). You can disable it if you like.
 

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RELEVANCY SCORE 36.8

Hello
My Mom has a Compaq evo n600c laptop with windows xp. The mouse has quit working. It is not usb It is a touch pad. I had her reboot, I even told her how to shut down and start up in safemode, still does not work. I do not know what to do. Also for some reason her recycle ben Icon on her desktop is highlighted and she says a message keeps popping up that she has 3 programs running. Any suggestions would be highly appreciated.
 

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RELEVANCY SCORE 36.8

My mousepad does not have the orange light on and it doesnt work at all. A wirless and wired mouse works however the pad does not work with or without them connected. Could it be shut off somewhere that I'm not seeing? Any help is appreciated thanks!

A:Mouse Pad Not Working

Hello,  please ensure you create a system restore point on the notebook and backup complete data.http://support.hp.com/us-en/document/c03327545 please set bios to defaults on notebook  keep tapping ESC as you switch on the notebook once you get startup menu press f10 - do not save and exit - NO  then press F9 - set bios defaults - yes- f10 - save and exit  IF doenst work please update touchpad and bios from HP website   http://support.hp.com/us-en




I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer ?Accept as Solution? if it solves your problem.Regards,Vijay

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RELEVANCY SCORE 36.8

I can start up computer in windows xp but than my mouse does not work i have tried to hit f10 to reboot but computer goes into safe mode and i cant change settings . I have switched both key board and mouse but it still does not work. I have a compaq presario
sr1320nx i would like to get into system recovery but with out a mouse i am stuck
any suggestions thanks
 

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RELEVANCY SCORE 36.8

I have a hp slimeline 5600 3ghz amd 3gb ram 500+gb hd with windows 7 x64 and cannot get any usb mouse to operate and i have tried 3 different ones and they work on other machines. the usb keyboard works fine so i have to navigate with the keyboard. i checked in device manager and the mouse is listed with an exclamation point and when i look at the description there it says something like "error code 19 the informatiion in the registry keys is missing or corrupted". i tried to do a restore but that didnot work. i am under the immpression usb is not included in system restore backups. please help, almost sounds like a reinstall issue. thanks in advance. also the mouse works in repair mode and when i out in any kind of live cd/dvd (did not make any changes with live cd/dvd)

A:usb mouse not working - tried three different ones

Are the other machines where the mouse works running 32 bit Windows?

Have you tried a different USB port?

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RELEVANCY SCORE 36.8

Hi,

I have been using my old iball mouse without any problem for years. Today I bought a new mouse (ps/2) and plugged into the cpu. But it was not working. Then I changed it by trying my old mouse and it was working fine. Again I tried with new mouse and I found it working and turned off the computer.

After sometime when I turned on the computer but my new mouse seems to be not working. I tried with my old mouse and both did not work.

For both mouses I am able to see the lights glowing in the mouse. Also I am able to see the mouse pointer in the screen. But I am not able to move the pointer / left click / right click or any other thing.

Advices are appreciated.

Regards
 

A:Mouse not working

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RELEVANCY SCORE 36.8

I was using a USB mouse and it suddenly stopped working one day. I restarted the computer but then the keyboard didn't work. After a few more restarts, the keyboard worked fine but the mouse wouldn't work.

I've tried all the USB ports but the mouse doesn't work. I know there isn't anything wrong with them because I've used other USB devices fine. I've also tried other mice but none of them worked either. The mouse shows up in the device manager as working perfectly fine but yeah, it doesn't work.

Any help would be appreciated.
 

A:No mouse working

Try removing the mouse in Device Manager, then restart your computer. It should redetect and reinstall it.
 

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RELEVANCY SCORE 36.8

Here's the problem, i have an older computer with a ps/2 mouse. When i try to run windows, it brings up a screen that says mouse not found or something like that. I have no idea why it could be doing this.
 

A:PS/2 mouse not working

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RELEVANCY SCORE 36.8

I install bios update to my intel card: D845GEBV2.
Every thing was ok but as the result after restart my microsoft mouse stop working ( it has no light in it).

please help urgent!!

thanks
 

A:Mouse Not Working --

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RELEVANCY SCORE 36.8

I just installed windows xp on my HP pavillion. i wanted to clean out the computer because i'm selling it. i could not find the backup of windows 98, however (the version it was running), so i used the disk of XP that came with my new computer.

Everything seemed to go ok, but now my mouse won't work (it is one of those plugs that's NOT a USB plug). i tried shutting down, unplugging the mouse and plugging it back in, and then restarting. but still nothing.

any ideas? please instruct clearly; i am not familiar with a lot of computer terms.

thank you! i'm trying to solve this problem because the person buying it is supposed to come over and pick it up!

A:Mouse not working

Well, a little bad news first - you can't sell it with XP installed, as it is a pirated license/already installed on another pc.

I suggest you first try a USB mouse. If it works, then wipe the drive, sell it without an operating system, and let the buyer know that you had a problem with the ps/2 mouse, but a USB mouse works fine.

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