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mouse not working

Q: mouse not working

Ps/2 mouse not detected at startup. Yes, mouse is plugged in. "Add new hardware" does not find any new mouse. I can add the mouse myself in "Add new hardware", but mouse still not working. Device manager shows mouse with exclamation point icon. I removed the mouse in device mgr and restarted, still no mouse detected. Any suggestions?

RELEVANCY SCORE 200
Preferred Solution: mouse not working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: mouse not working

Your mouse is not connected to an adapter is it?

Have you tried a different mouse?

Do you have a serial mouse you can try? The PS/2 mouse port may be bad.

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RELEVANCY SCORE 44

hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

A:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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RELEVANCY SCORE 44

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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RELEVANCY SCORE 43.6

I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

A:Solved: Wireless keyboard/mouse combo; mouse not working

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RELEVANCY SCORE 43.2

Hi, sorry, not very good at this sort of thing, but any help would be greatly appreciated.

1) Thursday night - mouse was working. Sunday evening, mouse is not working.
2) In the device manager it tells me I have two HID-compliant mouse drivers, location: "On USB Input Device" - I only have one USB input for my mouse. I tried disabling one of the drivers to see if it was a conflict problem. No luck.

Any ideas? The mouse is a "Wireless Optical Mouse M/N:SM-502C"

Thanks for reading
 

A:Mouse stopped working after weekend away/appear to have two mouse drivers?

If you Goggle / bing / yahoo this info you gave........what........do you get ??





ciderlout said:





The mouse is a "Wireless Optical Mouse M/N:SM-502C"Click to expand...

I got this



The connection has timed out

The server at www.smallworld-us.com is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Click to expand...


 

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RELEVANCY SCORE 42.4

Recently I installed a Microsoft wireless mouse and it is working. But the wired mouse is now sporadic and at times freezes. I have unplugged the wireless mouse and rebooted several times. Even did a system restore.
Also an Excel spreadsheet stopped working with the wired mouse just freezing the screen completely. Even after rebooting, the Excel will open and eventually I will get a cross hair image. I have tried to update the driver on the wired mouse but it says I already have the most uptodate one. I am running Windows 10 64 bit. I scanned with Malware antimalware and it eliminated over 300 items. I am not sure what is going on.
I hope I don't have a virus. I have Norton 360 with my Comcast subscription but now I cannot even see it in my taskbar. I have tried to uninstall and reinstall but nothing happens in Control Panel when I try to uninstall.
I have a Dell XPS desktop. As I write the wired mouse is not functioning. If I unplug the mouse and put it back in the mouse port it works for a minute or so and then just dies. I don't even see the red light at the bottom of the mouse sometimes. I just unplugged the wired mouse and now it is working. So it is very odd behavior. I imagine by the time I post this the wired mouse will freeze again as has been the case. In the interim while I wait for a reply, I'll contact Comcast and see if they can help me with the Norton virus software issue.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microso... Read more

A:wired Mouse not working but wireless mouse is

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RELEVANCY SCORE 42.4

Hello, i happened to have a problem lately with mouse and mouse pointer. Yesterday i was playing a game and my pc suddenly started freezing and laging. So i hard reset him after that i boot into windows 8 and my mouse wasnt working at all. And pointer was no were to be seen either. Today i tried restoring pc but that dont help me. In bios and in advance startup options mouse is working. So i assume its in the windows. My specs are:
windows 8.1
gigabyte z77-hd3
intel core i5-3570k 3.8ghz
16 gb ram
Western digital 1TB HDD
nvidia geforce gtx 650 1GB
fsp 750W PSU
I tried everything except reinstalling windows (OS was installed week ago).

A:Mouse pointer dissapear-mouse not working

I have heard of stability issues on those Gigabyte motherboards where people are having those problems with their mice.

Is your BIOS up to date? maybe it will contain an update on the website for the BIOS that improves system stability.

Is this a PS2 Mouse, or a USB mouse. If a USB, disconnect and then reconnect. If its a USB mouse that is wireless, make sure the battery is good, and if you have another computer, do a test.

Also try to boot from your Windows Installation Media and see if your mouse shows there, could give it a try.

If freezing and lagging during gaming, then could be possible overheating. Do you have a program installed like HWmonitor checking your CPU and GPU thermals. Make sure they aren't getting to hot.

If problem continues to persist. I would start troubleshooting. If you have another computer. or spare hard disk that is SATA, try installing windows on that, and try to duplicate the issue, if it comes back, rule out the hard drive.

Next would be either the GPU, RAM, or Motherboard. You would have to stress test the GPU by using Furmark, or similar program, like MSI Kombuster. If GPU stress test passes, move on to Memory.

while computer is powered down, and PSU off or unplugged. remove and reseat the memory modules, making sure they are fully seated, Do memory diagnostics with memtestx86 or something similar, and do a few passes, If memory check passes, Its more than likely there is a problem with the motherboard.

Weird problem for sure. You... Read more

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RELEVANCY SCORE 41.2

Hello:
The mouse started to stray and stopped working in the middle of doing something, i.e. eBay, typing word and etc. which is very annoying and first of all, I lose all of the work done due to stopping of the mouse.

However, the mouse started working as if nothing wrong, once I restarted by 'force' restart ..... pushing the button in the middle of the PC. Otherwise, the PC is all fine and working OK.

I did apply Malwarebytes to combat the issue, however the issue does not resolve.

Any help on this would be truoly appreciated.

Thanks,

A:Mouse stopped working in the middle of working, i.e. eBay, typing word, etc.

Did you try a different mouse? If you still have the same problem with a new mouse, see if there are any drivers for the mouse from it's manufacturers web site.
Also try a Clean Boot, if that works, then add one startup item at a time till the mouse acts weird again, then you know that is the problematic program.

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RELEVANCY SCORE 40.8

Hello!
I'm using my laptop in a desktop mode. but some days when i start up the computer the mouse is on (Sees the red optical light.)
But the cursor dont move when i move the mouse. when i drag the cable out and in again the ligh wont turn on. i change usb port and it works. 1-3 days later the same thing happends and i change to the previous one.

And if i put anything else in the port that stops working it wont recognize. its like it temporarely dies.
Is this becouse of the ports is 3.0 and the mouse is 2.0?
Have 3 usb ports, 1: Keyboard 2-3, Mouse.
Mouse: Logitech Gaming mouse g400.

A:My mouse Usb port stops working. but starts working again after a day.

I sort of have nearly them same problem only on my work pc. It seems to me if you leave it in for about 5 minutes it starts to work again See if leaving it in works.

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RELEVANCY SCORE 40

i have a problem with my mouse cursor.... when it is performing something it become busy... right.. and sometimes the mouse cursor will rotate... or the working in background.... it doesnt rotate anymore.. i mean the windows aero scheme.. i am using a windows 7 os... i dnt know what is the problem,.. i alreay have the tuneup utilities 2010.. still no progree.. plls help me resolve my problem

A:Mouse cursor working in background not working

Go to Control Panel>Mouse>Pointers and confirm everything is as you want it.

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RELEVANCY SCORE 40

Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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RELEVANCY SCORE 39.6

Hey folks,

This is very frustrating and I am at my wits end. I have tried 5 different wireless mice and two wireless keyboards with nearly no success.

Hardware tried:

HP Wireless mouse. Returned to store.
Logitech mk320 mouse/keyboard combo
Logitech m325 (two different ones)
iHome Mouse (works best actually)
Logitech v220 wireless mouse (very old)
Microsoft wireless mouse and keyboard 1000

With all of the mice I experience issues where the pointer disappears or seems stuck on elements on the screen, for example, the pointer seems to get stuck on the edges of windows. Pointer motion is erratic at best. With the mk320 and m325 mice the pointer does not stay in one place long enough along with the windows scroll up or down a line or two which leaves me with the pointing device version of "whack-a-mole" attempting to click on something. The v220 is a very old mouse and while it works is resolution is fairly low.

With the microsoft mouse it sometimes stops working and needs to be reset. The keyboard does the same and needs batteries removed and replaced. Sometimes that doesnt work and I need to reboot.

With the keyboard on the mk320 combo some keys don't work consistently and sometimes no keys work. Cycling power fixes the no keys issues, moving the keyboard away from the computer fixes the keys that don't work consistently otherwise.

This issue has persisted with windows 8.0 and 8.1 with two different motherboards. At no point has the wireless transceiver a... Read more

A:mouse/keybd stops working. mouse sometimes "sticky"

Hi jenny4, welcome ...

You obviously sound like you're no newbie to computers so forgive me for asking this but have you checked for Malware lately?

Needless to say, the fact that some mice work better than others is strange.

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RELEVANCY SCORE 38.4

I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
 

A:USB Mouse is not working, yet keyboard is working

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RELEVANCY SCORE 38

I?ve got a Vista computer running service pack 2
Intel(R) Core(TM)2 Quad CPU [email protected]
RAM 4.00 GB
32 bit operating system

Quite often the mouse stops working. It?s not the mouse itself that it is the problem as the same mouse works on other computers okay. It also makes no difference if it?s a wireless mouse, a USB mouse or a serial mouse.
Restarting the computer doesn?t fix the mouse problem. However if I turn off the computer unplug all connections, (mouse, monitor, speakers etc) reconnect them all again, turn back on the computer the mouse will work for another day or two.
What I?ve done is take it to a computer repair place who replaced the power supply; I?ve since taken it back to the same computer repair shop when the replacing of the power supply hasn?t worked. However they seem incapable of fixing this problem, because of course once they connect a mouse, monitor etc the mouse starts to work again.
Additional Information:
If I look on "Human Interface Devices" on that computer it only shows one device. It says that a Microsoft USB wheel mouse is working correctly, but the mouse in question on that computer is actually a serial mouse. None of the USB ports etc are showing up (?)


Anyone have any suggestions? (My computer knowledge is complete beginner) Maybe this is a hardware problem and perhaps I shouldn't be here...if so please forgive me and be kind

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RELEVANCY SCORE 38

i just did a fresh install of windows 7 in my hp laptop,i had windows 8 but i dont like it,and i have no mouse pad or external mouse weorking so im not sure how to fix this.but the mouse pad works in safe mode.

A:No mouse or mouse pad working

Hi What is the exact Model Number of your Laptop ?..

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RELEVANCY SCORE 37.2

Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

A:Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.

Gary

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RELEVANCY SCORE 36.8

My mouse stopped working. I tried changing to another mouse but have the same problem. I've tried every USB port but that makes no difference. Occationally I can get it to work for a few seconds, but notlong enough for me to do anything. Could it be I need more memory? Before this started, it was an occasional thing. I started deleting unused games and other unused files. Now I can't get anything out of it. I did get it up in safe mode and ran a virus scan but it came back ok. Any suggestions?
 

A:Mouse not working

Ok, its kind of tricky to do without a mouse, but I just went and did it, so its possible.

You need to get into the device manager and remove your mouse (uninstall driver). Also it wouldn't hurt to do the same for your USB.

To do it. Windows Key then arrow over to control panel and hit enter. Then arrow down to system, hit enter. Hit tab until you see a dotted box around General, then hit right arrow til you get to hardware, then hit tab to get that box around Device Manager and hit enter. Hit tab then arrow down to your mouse and hit the + key. Arrow down so you have the mouse highlighted hit enter. Tab until the box is around General again, then right arrow to Driver, then tab until Uninstall. Hit enter, hit enter again.

Do same for your USB hubs.
 

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RELEVANCY SCORE 36.8

I just got a new laptop and unable to activate the mouosepad. I have tried double tapping in the left corner of the mouse pad and the light does not come on or anything. I have gone onto the settings and it says everything is working properly. I have also shut down the laptop and the same thing...no working mouse pad. I am using a wireless mouse at the moment but I need this mousepad to work like ASAP. Any suggestions or help would be greatly appreciated. thank you.

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RELEVANCY SCORE 36.8

I have a Dell Vostro 200 running Windows XP. I bought a new keyboard and mouse but when it loads up the keyboard and mouse don't work. I tried connecting it to the internet so it could obtain the drivers automatically but that didn't work. I then tried to start in safe mode they still didn't work. I checked the BIOS and the USB was enabled. I ran Hiren's boot CD and both the mouse and keyboard work on the Hiren's mini XP OS. I'm stumped can anyone help me please.
 

A:Mouse not working

UPDATE*
I tried both rebooting to last know good config and restoring to an earlier config, neither worked. I am now downloading an XP ISO to try and use it to repair the OS on the PC.
 

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RELEVANCY SCORE 36.8

 My mouse pad is not functioning properly. I can move the cursor around but when I tap the mouse pad it doesn't click, I have to click the button on the bottom and I also cannot scroll with the pad anymore. It was working this morning and then all of a sudden I could no longer click or scroll by the mouse pad. I already went to the setting and looked and it says that it's enabled and I even restored to the default setting because that helped last time but it didn't help this time.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.  Model number obtained from prior forum posting.
 

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RELEVANCY SCORE 36.8

I have a Home made desktop and everything was perfect. I need to install a "PCI Video card with HDMI" and my mouse stop working after installation. 
I have to do this because the HDMI of the Motherboard " Gigabyte" stop working.

A:Mouse not working

I would remove the card, re-enable onboard video in the BIOS (if previously disabled).  Restart the system...do you still have mouse problems?
 
Louis

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RELEVANCY SCORE 36.8

I just installed windows xp on my HP pavillion. i wanted to clean out the computer because i'm selling it. i could not find the backup of windows 98, however (the version it was running), so i used the disk of XP that came with my new computer.

Everything seemed to go ok, but now my mouse won't work (it is one of those plugs that's NOT a USB plug). i tried shutting down, unplugging the mouse and plugging it back in, and then restarting. but still nothing.

any ideas? please instruct clearly; i am not familiar with a lot of computer terms.

thank you! i'm trying to solve this problem because the person buying it is supposed to come over and pick it up!

A:Mouse not working

Well, a little bad news first - you can't sell it with XP installed, as it is a pirated license/already installed on another pc.

I suggest you first try a USB mouse. If it works, then wipe the drive, sell it without an operating system, and let the buyer know that you had a problem with the ps/2 mouse, but a USB mouse works fine.

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RELEVANCY SCORE 36.8

I can load into BF 3 fine but when I get into the game, the mouse buttons won't work, I can move the cursor but not select any of the options, kits, etc.

Anyone else had this problem? I've only had it since upgrading to Windows 8 and adding another monitor.

A:Mouse not working in BF3

Darkloard,

Welcome to the forums, maybe this fix from Seven forums may help you

BF3 Mouse Fix

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RELEVANCY SCORE 36.8

Can anyone help. My mouse has stopped working all of a sudden. I clicked on mouse, device settings and the synaptics touch pad setting is missing.
 

A:Mouse is not working

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RELEVANCY SCORE 36.8

Hi, really could use your help. On startup mouse will not work. It's a PS2 generic mouse with wheel that has been working in the past. I tried a different mouse and it still doesn't work. Rebooting does not help. Did a system restore and mouse worked for 10 or 15 minutes then stopped, frozen. Using tab and other keys I managed to get into driver screen. There was no mouse driver shown, empty. Trouble shooting said no driver present. Later some how it started to work long enough to down load a mouse drive with wheel from MS. It again worked for 10-15 minutes and stopped. It starts to fail by first having jerky motion, freezes, un freezes and the stops completly. Again, got into drive screen and mouse driver was gone...empty. Ran a disc clean-up, defrag, spyware and antivirus with no help. I'm a novice at this so any help would be appriecated. This is a used computer someone gave me 2years ago and I don't have XP CD's. Also, SP2 is installed. Please, when responding, don't use any abbreviations or mid-high level terms. I'm a novice, keep it simple. Thanks in advance.

A:Mouse Not Working

Welcome! Somebody correct me, but I think PS2 mouses are old, old and require an adapter to plug into the right place. I remember having to toss a perfectly good mouse when I upgraded my machine (hard and software); The new ones don't have a ball, they use laser light and are sooo nice; and they have a wheel so you can scroll down a page without having to click and hold. I got a Logitech from BigLots for $8 when they are $28 everywhere else.

I think I read somewhere a condition when a mouse won't work in Safe Mode. Also, was it plugged in when you did your system restore? It should have been, but it sounds like you have given it every opportunity to get a driver; cannot imagine why it does not work, except its not plugged into the same place it was before you did the restore? Or you didn't put the adapter in and plugged it somewhere else? Or there's a short in the cord?

Mouses with a ball do get dirty, and you can sort of clean it, maybe use the vacuum? Why don't you do a search on PS2 mouse and see what you can learn about them. Also, if you go to start - my computer - control panel - system - device manager - hardware you can copy and paste your machine description into Notepad and then fill in some of the blanks describing your machine on your intro sheet.

I hope you don't think I'm asking dumb questions; I started a topic "No sound after system restore" that's getting full of boo-boo stories about plugs and swit... Read more

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RELEVANCY SCORE 36.8

- Neither my USB mouse (G5 gaming laser mouse) or my PS/2 mouse (old 'TINY' mouse) works.
- I have checked every USB port but the USB mouse won't work (no power is getting to it either - no lights), other peripherals (my joystick for example) still works and so does my printer.
- The PS/2 mouse is not being picked up either.
- The cursor is on the screen.
- Neither of the mice are on device manager when plugged in.
- Keyboard works fine.
- PS/2 port is on in BIOS
- No recent harware or software aditions
- Maybe one cause: computer was accidently turned off at the plug whilst in use

Any help?

Ty,
ComputerFail

Currently running Kaspersky scan
 

A:No mouse is working

It could be corrupted hard drive files from the accidental power off, a bad power supply or a bad/damaged bios in the motherboard
 

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RELEVANCY SCORE 36.8

Hi yesterday the mouse took a funny turn and stopped moving completely I attached 4 different ones in turn but not one of them worked I tried unpluging and pluging them in whilst the pc was on and also closed the pc down and booted up again still none of them worked one of them was an optical mouse which lit up but wouldnt move.

I found a mouse which had a usb connection and that one works ok.

Can anyone tell me why the mouse port isn't working?

I'am using xp pro AMD Athlon XP 2200+ 1.81 GHz 512 MB
 

A:Mouse Not Working

Could be as simple as a fault in the female receiving plug. I had a similar problem and managed to identify it by gently applying pressure twisting the plug back and forth making the mouse work briefly.
 

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RELEVANCY SCORE 36.8

From time to time, just occaionally, my mouse stops working. This happens during a period of inactivity (I have been away from desktop).

Sometimes a reboot solves it. This morning (I had left pc on all night) it was not working. It took 4 reboots to get it to work. After it rebooted, the pointer was in the center of the screen but was froze.

I have tried different mouses and that doesnt make a difference.
 

A:mouse not working

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RELEVANCY SCORE 36.8

I recently performed a repair of windows xp on my desktop pc, i cannot now get my usb plug and play mouse to work, the usb ports are working fine, when i plug the mouse in it gives a noise so that it is reconizing it.
The mouse also works fine when i plug it into my laptop, i would appreciate any help

A:HID Mouse not working

Boot into Setup (Bios) go to Peripherals or some such. Look for Legacy USB or USB Mouse or some such and if it is disabled, Enable it. Save and Exit.
Go to Start/Run (Windows key + R) and type devmgmt.msc and press enter. In the Device Manager any devices with yellow flags need to have drivers installed.
What is the Make and Model# of your computer? On an internet computer, Go to the manufacturers support/download drivers and type in your make and model# or your service tag # and download the Chipset driver (USB Support) and any other drivers you need in the Device Manager. If not this computer, save them to a USB Flash Drive and transfer them over to the troubled computer.
You can also go to the mouse manufacturers support/download drivers site and download any drivers for you mouse.

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RELEVANCY SCORE 36.8

hi sir
my mouse is not working her the particular problem is my left click is not working so i have switched my switch buttobs please help me to fix the problem

A:my mouse is not working

Do you have a laptop? Is this a mousepad problem?

Try an external mouse - see if both buttons work.

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RELEVANCY SCORE 36.8

Hi,
As part of trying to install a new joystick on my computer I was adviced to remove all entries under HID Devices in Device Manager.

This led to my mouse, which was one of those entries, to stop working.
When I plug it in Windows will try to install a correct driver, but does not succeed.

I wonder if You could help me fix this somehow, as it is rather time consuming to use the computer, especially the internet, with only a keyboard.

I got into the Device Manager through Start->Run->devmgmt.msc, and the mouse is listed under HID Devices as "Optical USB Mouse", with the telltale yellow exclamation mark next to it. Its status is "This device is not configured correctly (Code 1)., and it shows no driver under the driver tab.

Thank You very much,
-BrewsterP
 

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RELEVANCY SCORE 36.8

I have Windows XP Home SP2 on an HP Pavilion desktop. My web searching skills are improving, but sometimes I just can't seem to find what I am looking for. My problem: Once or twice a month, after bringing my PC out of standby, the mouse has stopped working. (Logitech MX1000 wireless laser mouse.) I've tried re-installing, updating drivers, etc.; nothing has worked. The only solution I have found is to press the Windows key on the keyboard and navigate my way to a re-boot using the arrow keys. That works, but I am wondering if I could just find a way to shut down and re-start the mouse program only (KEM.exe, I believe), if that would work. If it did, it would surely be much faster than re-booting the entire PC. In fact, I happen to have a Microsoft keyboard with several shortcut keys that I do not use. It would be really neat if it were possible to program a couple of these to stop and start the mouse program. Could even just one key be set up to stop AND restart the mouse program? These are all just thoughts; my first goal is to find out if re-starting the mouse program can be done at all using only the keyboard. Thank you to all who take the time to reply.

A:Working Without A Mouse

One of the things I liked about Windows 3.11 (eek!) was the keyboard commands. Microsoft has wisely kept keyboard commands, and even added a few.

You could try this. I'm not familiar with your mouse so I'm not sure it'll work, but it'll allow you to close the program and then manualy activate it.

Press <CTRL><ALT><DEL> to bring up the Windows Task Manager (or, alternatively, <CRTL><SHIFT><ESC>)

Use the <TAB> and arrow keys to go to the "Processes" tab.

Use the <TAB> and arrow keys to highlight the KEM.exe process.

Press Delete to end the process and then <ENTER> to confirm.

Press <ALT><F4> to close the Task Manager.

Press the <Windows key><E> (the letter "e", that is) to open Windows Explorer.

Use the <TAB> and arrows keys to navigate to the KEM.exe program file (you may want to make a shortcut in an easily accessible location) and press <ENTER> to start it.

Let us know!

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RELEVANCY SCORE 36.8

I install bios update to my intel card: D845GEBV2.
Every thing was ok but as the result after restart my microsoft mouse stop working ( it has no light in it).

please help urgent!!

thanks
 

A:Mouse Not Working --

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RELEVANCY SCORE 36.8

There is a bit to this but basically any mouse I buy does not work with my computer. What happened was I moved my computer from one wall to another, but am using the same socket. The mouse I was using started randomly disconnecting from from the computer but then immediately reconnecting. So I decided to see if it was the usb port and tried it in all my other ones, and it had the same problem. So I figure its a problem with the mouse and I use a temporary mouse that the scroll wheel doesn't work. This mouse has no problems working in any of the usb slots. So then I buy a new wired mouse. This one won't work at all. Figure it might be defective, bring it back and buy a logitech M510 wireless mouse. This one will not work also. It works on all the other computers in my house except for mine. I've tried it in every usb slot. I have tons of other stuff plugged into the USB slots that work no problem. No idea what is wrong, anyone have any ideas?
 

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RELEVANCY SCORE 36.8

My mouse has stopped working after I unplugged it from the USB port for a few minutes this morning. The red laser is working on the bottom of it, but it's not responding when I try to move the mouse.

I have tried two different USB ports and also have tried restarting.

I have an Acer Extensa laptop.

Please help!!!
 

A:Mouse not working

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RELEVANCY SCORE 36.8

I've watch many YouTube videos on how to fix a mouse that isn't working & after going to device manger & all that other stuff it still doesn't work. I unstalled & reinstalled the HID mouse but It still says there is a problem. Or something is blocking it.
 

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RELEVANCY SCORE 36.8

Hi,

am using Windows 7 on my acer 6930 laptop and my mouse is not working. It works on my friends' laptops. It doesn't even get detected under the mouse and pointing devices in the device manager. It's only detected under the Universal Serial Bus Controllers as USB composite device and also under the Human Interface devices. The mouse lights up and all but it doesnt do anything to the pointer and am currently using my touchpad.

PLEASE HELP !
 

A:Mouse is not working :(!!

sorry for double posting but i'd like to add another thing,

I also uninstalled the device and installed it again and it still doesn't work. It only works on my friends' laptops. And I also tried with another different mouse
 

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RELEVANCY SCORE 36.8

Hi, when I startup XP the mouse appears on the screen but it refuses to budge. I searched for the P/S2 port in the Device manager but it is not there. I got a Com1 port mouse but that to will not work. When I enabled the mouse control from the num pad it works but with the mouse it just does not work. I have enebled the P/S2 port from Bios too.

I cannot find a pointing device at all in the system though the keyboard shows up there.

What could be the problem? Do I have to reinstall XP?

A:Mouse Not Working On XP SP 3

sp3 is still beta
you should be able to roll back from add and remove

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RELEVANCY SCORE 36.8

 My mouse pad is not functioning properly. I can move the cursor around but when I tap the mouse pad it doesn't click, I have to click the button on the bottom and I also cannot scroll with the pad anymore. It was working this morning and then all of a sudden I could no longer click or scroll by the mouse pad. I already went to the setting and looked and it says that it's enabled and I even restored to the default setting because that helped last time but it didn't help this time.

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RELEVANCY SCORE 36.8

Hi there:I have a hp steam 11-d015na, I have just upgraded to windows 10 and now I have lost all use of my mouse and touchpad.After I upgraded I managed to navigate my way to device manager and there was about 20 unknown driver but I have managed to update them all using update this driver but still haven't been able to get my mouse and touchpad driver.I have also installed the synaptic touchpad driver from here and still nothingAny help would be great

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RELEVANCY SCORE 36.8

First time poster -- I've gotten my share of problems resolved by reading what others have posted, so I thought I would give it a shot.

I'm trying to get an old Dell up and running for my 4 year old niece to use for her games. It boots up fine, but neither the mouse nor the keyboard will work. I have tried multiple mice/keyboards that I have here, but none of them will work. I have read some suggestions to go here or go there, but with my not being able to select a User Account I can't get to Start or anywhere else. Any suggestions??

Thanks for your help.

A:Mouse Not Working

Hi and welcome to BC.

Is this a Laptop or desktop?? If it's a laptop you can always use the touhpad. According on how you described the situation, it seems that you are using a desktop that has no touchpad. Can you tell me what kind of mouse and keyboard you are using?

regards,
Extremeboy

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RELEVANCY SCORE 36.8

I have a hp slimeline 5600 3ghz amd 3gb ram 500+gb hd with windows 7 x64 and cannot get any usb mouse to operate and i have tried 3 different ones and they work on other machines. the usb keyboard works fine so i have to navigate with the keyboard. i checked in device manager and the mouse is listed with an exclamation point and when i look at the description there it says something like "error code 19 the informatiion in the registry keys is missing or corrupted". i tried to do a restore but that didnot work. i am under the immpression usb is not included in system restore backups. please help, almost sounds like a reinstall issue. thanks in advance. also the mouse works in repair mode and when i out in any kind of live cd/dvd (did not make any changes with live cd/dvd)

A:usb mouse not working - tried three different ones

Are the other machines where the mouse works running 32 bit Windows?

Have you tried a different USB port?

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RELEVANCY SCORE 36.8

Please MY HP ENVY 17 Leap Motion 17-j150la  the mouse pad is not working and i dont know how to set it on

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RELEVANCY SCORE 36.8

Hi all,

I've searched the forums and found some similar situations but none of the possible solutions worked for me.
My problem is that my usb mouse is correctly recognized by W7 x64 (no exclamation points in device manager) but it refuses to work, the mouse arrow doesn't moves...
The curious is that the first time I booted into W7, the mouse worked but in the next boots I had to "Deactivate" and "Activate" the mouse in the device manager.
I've already uninstalled/reinstalled the mouse and connected it to the other USB ports (wich I'm sure that works because I can connect pen drives that work flawlessly).
An additional note might be that this same mouse works fine under Vista (is there a way to use Vista generic drivers in W7?)

Specs:
AMD Phenom II X4 945 3.0GHz
Gigabyte MA770T-UD3P
ATI Radeon 4890 1Gb DDR5

Mouse: Trust Wireless Laser Mouse MI-7500X

Thank you in advance!

Claudio Silva

A:USB mouse not working

BUMP... Still unsolved!

Please ppl, someone post some thoughts/ideas to solve my problem... I can't understand why a simple usb mouse doesn't work with the W7 drivers... Is there such thing as incompatible mice with W7?

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RELEVANCY SCORE 36.8

There is a bit to this but basically any mouse I buy does not work with my computer. What happened was I moved my computer from one wall to another, but am using the same socket. The mouse I was using started randomly disconnecting from from the computer but then immediately reconnecting. So I decided to see if it was the usb port and tried it in all my other ones, and it had the same problem. So I figure its a problem with the mouse and I use a temporary mouse that the scroll wheel doesn't work. This mouse has no problems working in any of the usb slots. So then I buy a new wired mouse. This one won't work at all. Figure it might be defective, bring it back and buy a logitech M510 wireless mouse. This one will not work also. It works on all the other computers in my house except for mine. I've tried it in every usb slot. I have tons of other stuff plugged into the USB slots that work no problem. No idea what is wrong, anyone have any ideas?
 

A:Mouse Not Working

did you remove the plugs from the back of the box before moving it

check all plugs and cards are secure inside and out

uninstall the mouse from the device manager and reboot

see if it works ok with windows generic support

if it does install the drivers and software for the mouse and see if it continues to be ok

check the bios to see if the wired port is enabled
 

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RELEVANCY SCORE 36.8

When I use the right mouse all that happens is a circle going around and around. It take a long time before the right mouse works. Sometimes it never works. What can I so?
 

A:Right mouse not working

Try booting into safemode and check if right click works
 

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