Hi there. My baby threw a mug on my HP Laptop screen and it has gone blank since then. Probably broken. I want to ask how or where I can go fix it or replace it in Leeds, United Kingdom or let me know if I can order a replacement online . Thanks.
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Help us help you. What model laptop is it? We can certainly find the screen online likely for much less than you fear it will be and youtube has very good instructional videos for replacing just about any laptop screen. On most models it is not too hard to do, with some exceptions. http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108Read other 2 answers
My girlfriend just brought her laptop to me and said can you fix this? Looks like she dropped it pretty hard on a corner and the screen is shot, the housing and hinges look good, can anyone offer any adive before i start messing with this laptop. Ive build a dozen or so desktops but have never really messed with laptops. Any advice or help would be greatly aprreciated.
Easy to do
Its not a complicated item to change.. You will need a T-9 Torx driver.. Pull the rubber pads off the Bezel.. (all 5 4 small corner and the one long center top) Then the rest is downhill.. If you need a screen I have one here..
My laptop is an Aspire V3-572-326T model, and it currently has a broken LCD Screen and looks like ink is spilled inside it. I was wondering if I can just replace my V3 LCD Screen with any other Aspire V3 LCD Screen with the same resolution of course. But the problem is that it was a touch screen laptop, so would I have to get a touch LCD as well? Or is it ok for me to just get a normal LCD Screen and replace it? The touch thing is working fine by the way. Also, after the LCD screen broke, my laptop has been having issues booting to windows normally. It goes to the blue screen and gives me the UNMOUNTABLE BOOT VOLUME error and goes to a full black screen but I can see the mouse. I can't get into windows at all and it won't let me use the recovery system or repair. Did the bad LCD Screen cause this or is this just another issue?Read other answers
My laptop is an Aspire V3-572-326T model, and it currently has a broken LCD Screen and looks like ink is spilled inside it. I was wondering if I can just replace my V3 LCD Screen with any other Aspire V3 LCD Screen with the same resolution of course. But the problem is that it was a touch screen laptop, so would I have to get a touch LCD as well? Or is it ok for me to just get a normal LCD Screen and replace it? The touch thing is working fine by the way. Also, after the LCD screen broke, my laptop has been having issues booting to windows normally. It goes to the blue screen and gives me the UNMOUNTABLE BOOT VOLUME error and goes to a full black screen but I can see the mouse. I can't get into windows at all and it won't let me use the recovery system or repair. Did the bad LCD Screen cause this or is this just another issue?
You couldn't use just any Acer screen.Here are a few for your laptop,http://www.ebay.com/sch/i.html?_odkw=v3-572+touchscreen&_osacat=0&_from=R40&_trksid=p2045573.m570.l1... When you get your screen out, post a pic of the tags on the back.Read other 1 answers
A careless family member has succeeded in cracking the screen of a fairly new Toshiba z830. It's broken quite badly, so I doubt it will be reparable.
I was wondering if anyone could offer any advice on the best way to go about getting a replacement, bonus points for any information in the Melbourne area.
There is only one reasonable advice: contact Toshiba service in Melbourne and let them replace the display. I know it will be pretty expensive but, believe me, it should be done by authorized service.
Is this at all possible? Pretty new at the whole DIY breaking computers open to fix them stuff but i'm learning quick haha.
Here is the toshiba and the screen:
Toshiba Satellite C55Dt-A5231 Laptop
Laptop LCD Screen for Toshiba Satellite C55DT A5231 15 6" WXGA HD | eBay
Here is the replacement screen for the Sony laptop(actually an LG screen):
What would I need to know in order to understand if this would work or not?
Also, here is the laptop w me holding up the screens:
It's not the size of the display screen, these are all fairly identical. It is the connector socket and the rail screw positions that will bite you.
I suggest finding an exact replacement. If you can't find one on eBay then you certainly will at a store like this one:
LAPTOP SCREEN from $34.99, replacement LCD screens. Repair Tablet, Acer, Apple, iPhone, iPad, Samsung, Dell, HP Compaq, Toshiba, IBM Lenovo, Sony, Asus, Gateway.
I have an Acer Aspire AS3810TZ-4806 and have owned it for a good 4-5 years. I've had some LCD issues for a couple years now where the light flickers, have big black spots and FINALLY the screen gave out. it's almost completly dark now. You can faintly see images. After some research on replacement, a compatible Acer LCD on Ebay would run roughly $60. I've concluded that It's either the bulb inside (CCFL??) or the inverter that may have an issue, but I have no way of testing which is broken since I have no spare LCD screen to test or a little tester device.
What I've discovered was my lcd screen's model # was : B133XW01 V2 . After googling this model # and a search on Ebay, I've discovered a Dell Latitude 13 or a couple other Dell brands share this same model, the difference is it says " V1." Im assuming version 1 or something, and the one I have is V2. The connectors look the same. I feel like it might work. What do you think? Below are a couple Ebay links im looking at, Does that "H/W" code matter?
Thanks in advance!
So today my brother destroyed my dad's laptop's screen and I was blamed for his ridiculous anger problems
The laptop is a Dell Inspiron 14z Ultrabook.
I was wondering if anyone could recommend someplace or website to get a new screen because it has a crack in it and nothing will show up on it I would like to know if there are any risks or dangers of replacing it.
I know the laptop itself works just fine because I plugged it up to a different monitor and I was able to use it like normal.
If you need more information I am just fine with telling.
Read other 8 answers
A disclaimer before I proceed. Im not the best with computers or computer terms.
I have a Samsung laptop (not sure of the model), and the screen broke months ago. Since then I've been using an external monitor without any issues until today. When I start up my laptop I can never see anything displayed on the external monitor until the log in screen. The monitor will always go into hibernation mode until the log in screen.
However, today it's taking longer to start up and I cant see what's going on. At first I thought windows was performing a disk scan but i waited over an hour! So that must not be the issue. I want to find a way to display what is happening on the external monitor if possible. I have been endlessly searching all day online for help. I would really appreciate any help/advice.
I am a kid so don't tell me to buy stuff or take it apart i just want to fool the laptop for enough time for me to reboot it. also i had it for 6 years don't tell me to buy a new laptop either. Also flashes black then normal. first time had that problem. fan error had that problem for a while never rebooted after i manged to turn it on. Using my friend laptop right now
If you don't want anyone to tell you how to fix the problem, then what are you doing posting here?
My Laptop,s (HP dv4-t 1600) running on Windows 7 64bit screen is broken. Doesn't display anything. I connected secondary display/screen, but it doesnt display anything. Doesn't auto detect. What do I do? Please suggest.
Try pressing fn + f4Read other 2 answers
I used a Samsung NP300E5A-A02UB laptop for over a year through an external monitor, ever since the screen broke on it. Never had any problems with it besides that. Until one day I, not thinking about it, shut down my PC through holding down the power button, because it was being too slow, couldn't even shut it down normally. But little did I know, doing that would make sure I can't use it again, as far as I can tell. Because I shut it down using the power button, I'm assuming the screen came up, the one either to repair or tell me the pc shut down incorrectly, or bios, or whatever it is. But since my external monitor doesn't turn on until after my pc is signing in, it won't turn on. Normally it would just kick on automatically when signing in. So I'm completely blind to what I'm doing and can't get my monitor on. Literally all I need is a sneak peak at it to get it to turn on all the way, but I don't know how. I've tried a few things already, that I've found online, but never though to ask about it til now.
I've tried doing the little closing and then quickly opening up the laptop screen to fool the pc into turning it on.
I've tried manually unplugging my screen, in hopes it would use my external as a primary instead.
I've pressed the appropriate F key, or combination keys to turn it on.
Possibly other things, but I forget, it's been a little while.
All of these with no luck.
Literally all I may... Read more
Read other 12 answers
Hi, I have a gateway solo 2500 laptop (12.1'' tft screen)
The thing stopped working 3 yrs ago. Power on, cd spins, hd spins, fan spins.. nothing after that. Wasn't about to pay gateway $400 to fix it. Recently figured it out.. I just needed to reseat the processor. Problem is that in the last 3 years somewhere the screen got cracked so bad that I can only see a small fraction of it, though external monitor is fine.
So I purchased another Gateway Solo 2500 with a 12.1'' tft screen and I want to swap the screens (the other one I bought is a 266mhz MMX processor whereas mine is a celeron 400) so how do I do that.
Has anyone done this? Are there any things I should watch out for, is it super simple or is this something to leave to the pros?
I'm great with desktops, not so experienced with laptops.
Are the cases identical ? If they are, then you need to start taking the unit apart until you get down to removing the Lid's hinges. There should be a cable that goes from the MOBO to the display. Unplug it and swap lids.
This is based on my experience disassembling my HP laptop to fix the connection cable, which was being pinched by the hinge.
Of course the other possibility is to swap the newer MOBO and drives into the other case's base unit.
Hi, recently I got a problem with my laptop Screen which needs to be replaced. Please help me out in finding part and model number. Thanks.
KishoreKandula Hello;Allow me to welcome you to the HP forums!I read your post about needing to replace the screen on your and wanted to help. The screen is part of something known as the Display Assembly.Information on that starts on page 103 of your Maintenance and Service Guide: http://h10032.www1.hp.com/ctg/Manual/c02842252 If you can find your specific model number, you can use this tool to get a list of parts: HP PartSurfer You can order HP parts from here: The HP Parts Store | HP Computer Parts | HP Printer PartsGood Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------Please click "Accept As Solution" on the post that solves your issue to help others find the solution.Please click the Thumbs-Up symbol on the left of the Reply button to say thanks fopr my help.========================================================================Read other 1 answers
Hi Guys, hoping one of you can help with this.
My girlfriends had a laptop for a couple of years and the screen backed up a while back which then lead to a seperate monitor but now it's given up completely.
I'm trying to figure out a way i can access her laptop through my PC but taking into account i can't view/action anything from the laptop.
My girlfriends had a laptop for a couple of years ...Click to expand...
You have two or more girlfriends and they shared a laptop and the only thing broken is the screen? Amazing!
If it was setup to allow Window's Remote Desktop or some similar third party remote access, you can use that. Otherwise, I think repairs or another laptop are called for.
An animal in my household must have stepped on the screem to my laptop, cause now it is visibly damaged. Im looking into getting a new screen for my Dell. Any advice where?
Seems your having a run of bad luck arent you, first your cable box is dead and now an animal has smashed your laptop screen, seems that 2009 isnt going to be a good year for you...
Ebay is a good place to get screens however and they arent usually to hard to fit.
Take my advice and get rid of the animal, they are cheaper to replace than a laptop screen
Okay so i went to pick up my laptop and i grabbed it by the screen and my screen messed up. It looks like i have a air bubble under the screen. while my laptop is on about 90% of my sreen has a white spot with color lines running threw it.When it is shut off the mark looks like a deep black spot. The laptop is a compaq presario v5000. please if you know any way i might be able to fix it let me. thank you.
Hi, I just made one of the clumiest mistake in my life. I recently dropped my 4 year old Dell Inspiron 15r onto the floor and now the screen is cracked, inside I think. I can turn it on but, I can't make out anything. What do I do? Is it cheaper to get a new laptop or get it fixed? If so any cheap, reliable places i could get it fixed? I'm not a really diy or tech savvy kind of person...please help.
Read other 6 answers
I have a Acer Aspire. The screen has been cracked and I'm running it in safe mode through an old computer monitor. I have been told by someone that I can disable the laptops screen and boot up normal after that. Any help on this?
hi they may mean the fn key=F6and F5
I have a nice laptop with a broken LCD screen. I would like to continue using it as a desktop connected to a regular monitor, but I cannot figure out how to configure it to use the monitor as the primary display because it boots to the now missing LCD. I could configure it were the LCD working, but it isn't. Can anyone suggest a workaround? It is running Windows XP SP3 and I can see the "Windows XP" boot screen for a few moments at startup
Thanks in advance for any suggestions.
Most laptops have a set of keys to press to enable the external monitor output. Usually it's FN at the bottom of the keyboard and one of the top F# keys - look at the pics on the keys for the right key or check the manual.
We had finally gotten a computer (laptop) last week (which husband had to fix first ) to be able to do some work for someone. Just got it up & running 2days ago and while at a friend's, someone stood it up next to a chair, and it fell over & actually broke the screen (looks kinda like you swiped the screen with a few different colored paintbrushes)! Due to a wildfire in August, we are very short on money so we will probably have to try to find a screen on craigslist or something. My question is Is there ANY other models that are apt to have the same screen or that can be easily used? If so, which ones are apt to be compatible or, if you don't know, how can I find out???
Thank you very much for any/all help!
P. S. Hopefully this was the best subforum to put this in. If not, either let me know or feel free to move it for me. Thanks
A Google search for 2000-239dx LCD will turn up a number of pages of companies selling the screens and also people selling them on e-Bay. You could choose to buy from one of those sources. Some of the found pages may list other HP models that use the same screen.
I have an old Dell Inspirion laptop with a broken screen. I have irreplaceable files on it that I want to save. When I hook it to a monitor the monitor doesn't detect it and goes into sleep mode. It's too old to connect it to my tv via hdmi cord, and I don't have an s-video cord. Is there an app that I can use with my android tablet as a proxy via usb cord? If not, is there anything else I can do?
sounds like the video card is broken, as the monitor does not work
You wil l need someone to take the harddrive out and use it in a USB Caddy or connect to another PC to get the data off
Ok Im not sure where to start really but if anyone could help me i would be very greatful
i dropped my laptop ( ACER Aspire 5633WLMi, Aspire 5630 ) and now the screen is broken, half of it has gone black and cracked and im not sure how to fix this.
any advice / tips etc anyone?
Read other 7 answers
Hello, I've had my laptop for about 3 months now and a crack has appeared on the top left corner of my screen. I didn't drop it and kept it in good condition to find one day with a big crack. The screen has even gone completely whiteand i have to restart just to use. This is my go to for homework so I'm very concerned. Reading this thread seems to indicate a harware error. Can someone help me please I love the computer but this is a problem. I really care about this computer and i csnt use it with the screen like this. Is there any way i can replace the screen. Help me.
Well it is probably the single most common laptop screen being made. It is a 1366 x 768 15.6 inch LED Brightview panel HP Part number 689690-001 Video instructions: https://www.youtube.com/watch?v=WKeisMQHmZo You just need a small Phillips screwdriver, and a flat spatula type device to pry off plastic covers without marring. Here is the screen on U.S. eBay: http://www.ebay.com/itm/689690-001-NEW-HP-2000-2d19WM-LED-WXGA-HD-Glossy-Laptop-15-6-LCD-Screen-/360853608454?pt=US_Laptop_Screens_LCD_Panels&hash=item54048d1806 http://www.ebay.com/itm/HP-COMPAQ-689690-001-REPLACEMENT-LAPTOP-15-6-LCD-LED-Display-Screen-/131156654108?pt=US_Laptop_Screens_LCD_Panels&hash=item1e898bb81c $55.49 shipped on the low end. if this is "the Answer" please click "Accept as Solution" to help others find it.Read other 6 answers
i have been given an old AST win 98 laptop, the thing is the screen is very dodgy, sometimes you can see what is happening, sometimes you can only see the top part, it is just very fuzzy and malfunctioning.
is there any way to replace the screen, and how much would it cost???
thanks in advance...
This site claims to specialize in AST monitors, and they do sell them. SO if you van find your laptop madel you can replace the screen.
My brother in law dropped his laptop, which has resulted in a cracked screen and damaged plastics. Having replaced a screen before I ordered a new one, and have fit it, but alas no joy.
Before I go and pull the laptop to pieces I thought it would be a good idea to ask for some advice. Here are a few key points;
1. The replacement screen is brand new, and has had all its wires connected. There is no display on the screen. There was no display on the old damaged on either, I though the fall had damaged it completely.
2. The rest of the laptop works fine, I have hooked it up to a screen via the VGA output, and everything works fine.
3. When I right click and select properties>settings , it only displays the external monitor, no mention of the LCD.
So what do you suggest? I was thinking about pulling it apart and seeing if the LCD cable was still attached at the "other end", any thoughts?
Loose connections is all I can think of, mainly because all the other parts are obviously working (with the external monitor).
IMO Windows is huge pain when dealing with more than 2 screens. At work I have 3 screens and occasionally when I take out my laptop from docking station, it messes up the settings. Takes 5-10 minutes get it back to my original.
But that is not my question. At home I have a cracked laptop screen that no longer works. I have connect this laptop to my tv and am trying to use it as a htpc. My issue is I have not been able to find settings that disable the laptop screen, and for windows to ONLY use my tv as primary screen. The reason I need to disable the laptop screen is that when I have my laptop open (I need this to use the keyboard/mouse of the laptop), the tv screen is OFF (windows is thinking I'm using the laptop screen that is dead). Essentially I'm in a situation in which if I want to use laptop/keyboard, the default setting is the laptop screen. Right now I have to get the laptop lid closed, but barely open it for me to use the touchpad/keyboard.
What I'm looking for...
-Registry setting or permanently way of disabling the laptop screen.
-Permanent setting that always defaults the tv monitor instead of the laptop screen.
-I'm only going to use XBMC (windows to boot directly), and would prefer not to have setup the settings every time I turn it on.
-If above is not possible, anyway of setting Windows to think the lid is always closed?
There is a switch in the laptops bevel, short it to have always closed , check power options to see if that helpsRead other 6 answers
I aquired an Aspire 4720Z laptop that the screen had been stepped on. I removed the screen (smashed on mid right side), but before removing (and after), I connected it to 2 different monitors--nothing appeared on either-black, power LED just blinks on/off although the computer sounds like it's working, lights come on, hear the drive , etc. I tried Fn +F8 and all other suggestions I could find, nothing. The laptop screen shows zero, not faded, nothing.Vusually, the inverter looks OK, no signs of anything else. Any suggestions as what to check/how to check while i have the screen off, what's next? --failure with the other 2 monitors bothers me.
When you hit the Fn+F8, did you wait a few seconds, then hit the combination again?
Make sure there isn't a small pin poking through near the hinge area above the keyboard that may be stuck (from being stepped on). This pin activates a switch when the lid is closed. (Some systems use a different method.) If there is a pin, be sure it works freely, is not stuck.
If the system was closed when the LCD was stepped on, it could have suffered damage under the keyboard, the video section of the motherboard, perhaps.
Any body out there have experience replacing a laptop screen? Don't have any problem replacing the screen but I'm not sure if it's worth doing. The laptop was given to me with the screen broken. When I plug the power cord in and turn on the unit, nothing happens; no beeps, no lights, not even a sigh. I'd hate to buy a used screen, only to find that the rest of the unit is fryed due to the obvious fall that it took. Any suggestions?
Well, I sure wouldn't do anything about buying a screen until you're sure that's the only issue. If it doesn't do anything, I'm guessing that more than the screen is gone. Since a most likely better new laptop can be had for as little as $400, do you really want to sink money into this one? Start your shopping here:
More Stuff 4 Less
Hello, I have a 2013-2014 , can't remember the exact year without going and pulling the receipt. However, over the last year I have been having a bunch of issues with the hinge holding the screen to the computer. I took it to a shop and when they took it apart they said the hinge is busted inside and I would need to replace the screen. I am wondering if I can just buy a hinge and replace that?? Thank you!Read other answers
I have a problem regarding a broken laptop screen, nvidia drivers that failed to install and a system that now doesn't output via it's own hdmi port. Yikes.
The screen was cracked some time ago, but hey, modern Laptops (the model in question is a Gigabyte Q1732) all have hdmi out, so I procured a good screen and continued to use the Laptop.
However, during a recent system and disk cleanup one of the tasks I had set myself was correcting an issue with my graphics driver that was using the default on-board as opposed to the nvidia GT540m that it was equipt with. I took the opportunity to uninstall the intel driver and the subsequently install the nvidia driver before restarting, as the switch over did not work on my previous attempts. That was probably my biggest mistake.
The nvidia installation failed, prompting restart into safe mode.
The hdmi port no longer outputs and so, with the broken screen, I can't see what I am doing to try and fix anything.
I am running Windows 7 64 bit.
Could I set up remote desktop? Any suggestions would be greatly appreciated!
Our laptop screen no longer works (thanks to my son peeing on the computer!!!). We were connecting to our TV monitor via HDMI, but after my wife downloaded Windows 10, everytime we attempt to connect to the TV or any other monitor, we get a "no signal" message. I am computer illiterate, but I was hoping some knowledgeable people here would be able to assist.
I was putting my laptop back together after trying to fix the power fixture when the ends of the very thin black and red wires from the screen broke into pieces. Now I can't plug the wires back onto the motherboard. The piece that broke off was about 1/4" x 1/4", a little white connection piece that the very thin black and red wires were attached to.
I don't want to buy a whole new screen or whatever that part is that the red and black wires are attached to... just to connect these wires.
Do you have any suggestions? The ends of the red/black wires look like they have solder on the ends - see the picture. If I knew the name of the little white connection part, maybe I could buy a replacement part and try to make due.
Please help... don't want to buy a new screen...
Thank you very much.
Read other 16 answers
I just downloaded that game " We Happy Few" which requires 512MB of dedicated video RAM?
I saw a video on how to increase that, but as mentioned in the title, my laptop screen is broken and I'm only using this laptop with a 42 inch LCD connected by a VGA cord.
How can I change my dedicated video ram without resetting the computer, or at least maintaining the second screen during a restart?
Read other 6 answers
I want to install either Windows 8.1 or Ubuntu on my laptop (Samsung R519) via USB however I cant because my laptop screen is broken.
When I turn on my laptop, my monitor doesn't display until it gets to the Windows 7 login screen. However I have forgotten the admin password meaning I cant nothing.
By chance is there a way to get to the boot up screen to boot from my USB?
If you have the boot menu enabled in the BIOS you can probably press the F-12 key to get the boot menu.
edit--- Boot Manager.
I have an HP Pavilion dv6000. However, the problem is that the screen's dead and I can't see for love nor money anything on it to be able to connect a TV screen to it to be able to use it as an external screen. The machine itself still works, the screen's just on the blink. I have NO idea what keyboard commands I'd have to use to blindly connect the TV to the laptop to make the TV turn into a computer screen. I have one cable attached to both the TV and the laptop, but do I need another? I think the cable I have right now is a VGA. Would you help, please? It's really important.
Don't think I need to mention the OS in this forum, but just cuz it's reminding me to do so in the banner - Windows Vista lol
I'm trying to fix my grandmothers laptop for her. Her mousepad stopped working and now the screen is frozen. I tried to unplug it from the wall and plug it back in, I pushed ctrl alt del, windows, esc, F1-F12 and nothing worked.
I now have it at my house and its still frozen, however I now have a message on the screen saying:
"The last attempt to resume the system from its previous location failed. Attempt to resume again?
(Use the arrow keys to highlight your choice.)
Continue with system resume
Delete restoration data and proceed to system boot menu
Its highlighted on the delete restoration data and proceed to system boot menu, but its frozen
This is a Toshiba laptop with Windows 7 and Internet Explorer
Have you tried entering the BIOS and running the Toshiba hardware utility?
BIOS can normally be accessed by pressing F2 as soon as the laptop is turned on.
If F2 does not work you may have to try Esc, F1, F12 or Delete key.
I have tryed using external monitor. But monitor wont load till after laptop is fully booted up .Read other answers
Ok, so I received an older laptop from someone, a Gateway NE56R43u. So the screen is broken....a big crack in it, can't see anything. It needs to be replaced and I plan on doing so when I get money, but until then I'm trying to see if anything else is damaged. I'm using an external monitor, but it only works when I get into Windows. I can't get a picture in DOS or even get into the BIOS. So when Windows comes up, I can see everything...through the external monitor that is. I went to upgrade it to Windows 10 and everything seemed fine, but it's either stuck on something or it's a part where it's not in Windows yet and needs some sort of manual input, but I can't see anything. The external monitor isn't showing anything. The monitor I'm using is an old Lite-On LCD. I'm using a VGA input. Again, works in Windows, but it's stuck and I can't see anything. Any ideas on how to get it back to where I can see it again? Thanks.
Does the laptop have an HDMI port?
If I use an HDMI cable, I see the BIOS on the tv. Strangely the laptop stays black until Windows has completely loaded.
Please can someone help me.
A friend of mine has sent me a photo of his laptop (as attached). Does anyone know if this is the screen that is broken or could it be something else maybe, like the Graphics Card.
The only information that he has been able to give me is, that his daughter was using Google and then this happened.
Any help would be much appreciated.
Read other 9 answers