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Acer Laptop Wi-Fi Connectivity Drops

Q: Acer Laptop Wi-Fi Connectivity Drops

I use a three year-old Acer Aspire V3-571-6698, running on Windows 8.1.
A few days ago, the Internet would cut off at random. To fix this, I would try to disconnect and re-connect from the modem, but in doing so, it would tell me that I can't connect to the network. After that, all available connections suddenly drop to only one bar, regardless of the strength before it happens (and usually, it gets five bars from the modem and a few nearby providers).
Restarting my computer fixes the issue, albeit only temporarily.

So far...
I've tried to reset the modem (both by sending refresh signals and unplugging and re-plugging), but it didn't solve the issue; nothing changes if I don't restart. The other computer in the house and any mobile devices don't experience the same problem, either, so I'm under the impression that it has to do with my laptop in particular.
Tightening the screws on the bottom of the laptop body didn't do anything either.
I tried to do a System Restore to several days prior to the problem arising, but it only fixed it for a couple of days.

At first, it seemed like it would only occur when I was running games that required a lot of computer strength, e.g. Minecraft and League of Legends, but this morning, the connectivity dropped when I only had two Google Chrome tabs open.

I am completely lost. Could someone please help me figure out what could be wrong?

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RELEVANCY SCORE 200
Preferred Solution: Acer Laptop Wi-Fi Connectivity Drops

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RELEVANCY SCORE 64.8

greeting,
I have a home network set up currently running a custom built desktop with RangeMax wireless-N usb adapter and a fairly new Acer Aspire 5517 laptop with built in Broadcom 802.11g wireless adapter. Both are in same room about 20 feet from router. Desktop stays connected without any issues. Laptop goes through periods when it keeps dropping wireless signal. Both machines are running Win 7. Acer hasn't been a whole lot of help on this issue they made a few suggestions which seemed to help temorarily but problem has returned with a vengance, So I turn to my friends here at techspot. I have tried updating and rolling back drivers on laptop, switched id channels in speedstream router, rebooted router. I shouldn't have to keep doing this. What else should I be looking at? Like I said wireless desktop in same room has no problems. I need to test this machine somewhere else to see if its my router but I haven't yet.

Thanks
ds
 

A:Acer laptop drops wireless signal

I have had the same problem with a Acer Aspire 5920g, we narrowed it down to being a incompatible router. How long exactly can you stay connected for? Does it drop off after 5 minutes and then do you have to reconnect it or it will eventually reconnect itself?
The 5920g we had i personally believe went wrong because of the wireless n capable adapter it had which when we bought it was one of the first out!
One thing that i would recommend to try though, if you have (or can get hold of) a usb network adapter see if you have the same problem connecting your laptop through that. Then we may be able to narrow down if its hardware or software.
 

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RELEVANCY SCORE 58.8

Hey Folks, it seems that this is a popular problem but I have not been able to resolve my connection issue.

My router is a Netgear WGT54624v3.
The laptop shows connection to the router with a strong signal but I cannot wirelessly connect to the internet. I am hard wired in presently. I have disconnected the router, rebooted the laptop, changed the security settings to disable the firewalls on both the router and the laptop but nothing works. Netgear doesnt have a VISTA patch for their router either.

Should I try a new router??

HELP!!!!!!

Please see the configuration for my laptop and thanks for your assistance.
Brian
Windows IP Configuration

Host Name . . . . . . . . . . . . : ABLittlejohn
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-19-7E-1D-89-8D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::210e:8f9f:92b2:8bbc%9(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.139.188(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 167778686
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff... Read more

A:Solved: Acer Laptop - Vista Home Premium - Limited Connectivity

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RELEVANCY SCORE 58.4

Hi All, Grateful for any assitance you can provide to help get me connected. I've just recently bought a second hand Acire laptop is v.good condition, it does everything fine apart from connect via wireless. I have another laptop which can connect on it's wireless and the Acer laptop can get a connection if you use a network cable directly to the router.

I have a Sky phone & Broadband package.

I've looked over similiar posts but can't seem to fix the problem, I notice a lot of people ask for the below so thought the least I can do is provide it for someone to help me out -

Working Laptop (XP) -IP config All -

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : IBM-8C89E92D66A
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ibm.com

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth LAN Access Server Driver
Physical Address. . . . . . . . . : 00-1F-3A-F2-7E-C3

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AG
Physical Address. . . . . . . . . : 00-21-5C-42-34-8F... Read more

A:Acer Aspire 5310 Vista Laptop - Local Access / Limited Connectivity

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RELEVANCY SCORE 54.8

Hello,
 
I am not certain what is relevant information, but this is an acer R7-571 with Windows 8.1. Though I can find networks when out and about, say at Starbucks or something, I cannot connect to them. It comes back with the response that the "connection is limited". This happens at friends' houses as well, using their password to join the network it always says connection limited and then I cannot get on the web.
 
I have tried all of the fixes that I could find thus far, but have had no success. I know, this is vague, I don't recall what I was doing, but through searching you can find some "solutions" but unfortunately they have not worked for me.
 
Currently I am trying to access a VPN using CiscoAnyconnect and this does not work either, is this connected to my other issue? The failure with the VPN is that "The VPN connection failed due to unsuccessful domain name resolution".
 
 
Thanks for any help, Terry

A:acer R7 Connectivity Issues - limited connectivity

Welcome,
To use VPN you must be known by the server you are trying to reach. I've used VPN to connect from home to my work network. I needed the information from our IT department to reach our servers and they had to grant me access so that the domain would allow me to play.
Have you done any configuration to your network card as far as DNS servers or any of the other parameters available?
Keep us posted

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RELEVANCY SCORE 54

hi,

I have a big problem with an hp brio pentiom pc.
it is a network computer running win98se, 128mb ram, 500mhz cpu chip. it is a networked pc connected to verizon DSL through a 4- port linksys router which is connected to an SMC switch we have at work. All other computers on the network do not have this problem except for this pc and another dell optiplex gx1 pc with the same specifications as this one.
What happens is that after 4 or 5 hours the pc's disconnect themselves from the internet and i have to reboot them to regain connectivity.
it's a pain because on one machine we are running gotomy pc software because we have employees who log on from home and do work. overnight the machines disconnected and we cannot get work done. i have tried to re-install tcp/ip. also diabled any power management on the harddrive within windows and the bios but still disconnects. also forgot to mention both these machines that disconnect after 4 or 5 hours have static ip addresses they are not obtaining any leases from a DHCP server.
please help me;
joe
 

A:dsl internet connectivity suddenly drops

Sounds like a DHCP lease renewal. I would call your ISP and ask them why it is disconnecting at that time interval. It also sounds like Code Red symptoms.
 

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RELEVANCY SCORE 54

Win7 home 64bit on Gateway laptop.
My laptop Wifi keeps dropping.
InSSider shows the beacon signal strength of my router, -25dB; well above other networks near me, at -80dB.
My router is the only broadcaster on its channel.
InSSider shows receiving the signal at -25 dB, but then drops down to -95dB (which is complete loss) then back up. It may be up for three or four seconds or only a second before dropping. The up/down is continuous.
Control panel shows no warnings. Everything is installed correctly.
I power cycled the router as well as the modem, uninstalled/reinstalled the drivers for the wifi adapter. Installed newer wifi drivers.
I changed channels on the router.
Changed authentication type, then back to WPA2.
ipconfig release all /renew
SSID is not hidden.
Replaced the router and tried everything again.
--signal still up then down then up/down--changing routers gives same results.

Connectivity is constant with Ethernet (non-wireless) connection.

Last night, between 12 a.m and 6 a.m. the wifi signal was steady. No drop out at all. But after 6 the connection is never up for more than a few seconds before going down.
Unable to locate any potential interference--appliances that may have been off during the solid time.
On a different computer, the local network and wifi has good connectivity. InSSider shows the signal coming from the router to be steady, no drop out.

Any ideas?

Here is a screen shot of what InSSider shows. My wireless router connectivity is the red ... Read more

A:Wifi continuously drops connectivity

You might want to start up in Safe mode with Networking to determine if this problem is caused by an installed program or software.

Safe Mode with Networking - Add to Windows Boot Manager Screen

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RELEVANCY SCORE 54

Hi,

I started some consulting work for a company that uses a wireless connection with 2 access points in their office (one on channel 6, the other on channel 11). They use a WPA-PSK key to secure the connection.

The problem is that with about 70% of the laptops that come preimaged from the parent company the following problem happens.
You try to connect to the wireless, enter the password, the authentication passes, an IP address is assigned, it appears connected, about 5 seconds later the connection is dropped, the computer tries to reconnect, it reconnects, then it drops and stops connecting.

I have tried the following things:
Disable all firewalls/antivirus
Reset the TCP/IP stack (using netsh int ip reset c:\resetlog.txt )
Reinstalled the drivers of the card
Tried different software besides the Windows Wireless Zero Configuration (like the software for that driver)
Winsock repair
The other two things I tried with some success is:
Connecting to another wireless connection - worked but only for unsecure
Reformatted Computer (or Repaired Windows installation) - worked for 4 of the 5 computers I tried.
Now the other 30% have a similar yet annoying issue. Everytime I connect to the wireless network I get a limited, no connectivity message. I tried the same kind of things I did above but nothing worked. I'm not sure what the problem is, with one computer i actually replaced the wireless card (only to get the issue that i was getting at the top). Reformatt... Read more

A:Wireless connection drops/no connectivity

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RELEVANCY SCORE 54

Hello, I would first like to say Hi I'm Brian!

I've been using computers for a very long time now but I occasionally run into some errors.

I was wondering why Firefox keeps telling me that I'm not connect to wireless Internet, even when my toolbar says that I am. I know that I'm still connected because I can still be downloading a program using a third-party downloader at the same time as Firefox is acting up. I've also been trying to use Internet Explorer and it doesn't work either.

I use Windows 7, I've had this computer for less than two weeks!

I also have another question and I through my experience on forum websites, it's better to reduce clutter so I'll post it here: My firewall on McAfee will disconnect right after I click connect?

I've run anti-malware software and it constantly tells me that I have no malware at all!

There haven't been any glitches or lags that tell me I have a virus. Could I have one? McAfee doesn't detect any but I'm sure it's possible that a virus could be hiding somewhere...
 

A:Internet Connectivity Drops On Browser

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RELEVANCY SCORE 53.6

I got a new Thinkpad Bluetooth Mouse with my Thinkpad Yoga 370 and although I love the machine, the bluetooth isn't that great. I have to pair the mouse to use it everyday.  After an hour or two of inactivity the mouse disconnects and I have to re-pair it.   Anyone have a solution for this?  Is this just Windows 10 behavior or something I'm missing in a setting on the machine?





2000 T61 ? ten years of various terrible Dell & HP work laptops - 2014 MacBook Pro 13.3 - 2015 HP 800G1 (just a train wreck) - 2017 Yoga 370 ? 2018 T560

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RELEVANCY SCORE 53.6

Hi everyone,
I'm helping my girlfriend's dad with his new toshiba satellite L505D, it's running vista, and i have it over at my place. I finally got the wireless working to the point it uses the WEP encryption in place, but at his house everything is wired. When I plug in the LAN cable everything works for a minute or so(i can view web pages) then it goes straight to Limited connectivity. WHen I view the dhcp table on the router it no longer exists. The only way to get it back connected is to reset the network adapter, but then it drops again...I've never seen a case where the connection is there, then drops to limited, any thoughts? Thanks in advance!
 

A:vista wired lan drops to limited connectivity

Welcome to TSG.
Think that since the failing environment is at his house,you will probably have to shoot this bug at his house.
When you say that everything there is wired,do you mean all hardwired to a router,modem,or modem/router ?
From the failing environment we would like to see,when it fails.

From a Johnwill post on the Networking Forum

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address> For addresses,follow instructions below&#8230;.

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING www.yahoo.com
Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. IPV4 for Vista

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
______

This will give us a pc's ... Read more

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RELEVANCY SCORE 53.6

Dell Vostro 330 AiO
Core i3 2.53GHz
3GB RAM
Wireless nic: Dell Wireless 1502 802.11 b/g/n;

For about the last 2 weeks, I've been dealing with an issue where my AiO drops WiFi connectivity randomly. At this point i have to manually reconnect/associate with the router. I receive two errors in my log:

Event ID 11002
Wireless network association failed.

Network Adapter: Dell Wireless 1502 802.11b/g/n
Interface GUID: {00a5676e-0755-4823-9d54-cd31a3cf493e}
Local MAC Address: 38:59:F9:02:25:60
Network SSID: E1QE5
BSS Type: Infrastructure
Failure Reason: The driver disconnected while associating.
Dot11 Status Code: 2

===============

Event ID 8002
WLAN AutoConfig service failed to connect to a wireless network.

Network Adapter: Dell Wireless 1502 802.11b/g/n
Interface GUID: {00a5676e-0755-4823-9d54-cd31a3cf493e}
Connection Mode: Automatic connection with a profile
Profile Name: E1QE5
SSID: E1QE5
BSS Type: Infrastructure
Failure Reason:The driver disconnected while associating.

===============

So far this is what i've done to troubleshoot.
1) Updated the driver
2) Unchecked the option in device manager to allow the computer to turn this device off to save power
3) Within power options, i've set wireless adapter settings >> power saving settings >> setting: maximum.
3) Configured a static address on this PC
4) Re-configured wireless security which was previously WEP encryption to WPA2 personal AES.
5) Rebooted the router.
I've... Read more

A:Dell AiO Drops Wireless Connectivity Randomly

Hi there,

Can you please provide us with a Xirrus snip capture? Please follow the guidelines here:
Pre-posting Requirements - for both Wired and Wireless Connectivity Issues

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RELEVANCY SCORE 53.6

My internet connection is strong, all 5 bars. Randomly though, the connection will be dropped down to Limited Connectivity. Once I disconnect, then reconnect, the internet connection is fine. I can continue browsing with full signal strength. A few minutes later, it's been dropped to limited connectivity again.

We have three laptops in the house. The two Dell's we have are both dropping the internet. The HP laptop hasn't dropped once. My laptop has never had this problem on any other networks I use (I'm only home for the month from school). My parents have said that they never had this problem before on the other Dell either. The fact that the HP still hasn't dropped the connection once makes me thing it might not be the router? I have no idea. Any suggestions???
 

A:Internet connected, then drops to limited connectivity

Are all Machines connected by wireless

A bit contradictory really -
The HP laptop hasn't dropped once. My laptop has never had this problem on any other networks I useClick to expand...

Lets assume a PC issue as other devices are solid assuming they are connected in the same way - ie cable or wireless

I would suggest first looking at the DELL service TAG numbers on a label on the PC and using that info to goto the dell website and updating the network adapter drivers

If wireless lets see an xirrus screen shot - it maybe interference - but would expect all to drop connection

Lets also see the ipconfig /all and ping tests when its working and also when it disconnects - see below

------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a... Read more

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RELEVANCY SCORE 53.6

Alright guys, I'm pretty illiterate when it comes to computers and the Internet. I can install things, run CCleaner, and do other basic tasks. I've been stumped about this issue for months and after repeated, and failed, attempts to resolve it via the ISP, I've come to the internet for help. I've done searches via Google, this website, and all the other places I can think of, so hopefully I didn't miss a solution to my problem.

I mentioned my illiteracy also because I'm not exactly sure what info you'll need to help me, so I'll describe the issue as best as I can.

When playing games online, my internet connection will occasionally drop for 5-8 seconds, every 5-10 minutes. Sometimes, the game will allow me to reconnect after a short lag spike. Other times, I must meet a breakpoint for getting booted, and I'll have to leave the game.

It happens with all games I play online. Battlefield 3, Mass Effect 3, Minecraft, Guild Wars, Starcraft II, the Diablo 3 Beta (MAY 15), and even Ventrilo does it. Where ping is given, I'll either get any of the various "Disconnected" messages, or if I manage to recover fast enough for that not to happen, it will read as a 1000+ ping spike that soon returns to normal.

It also happens to all computers on the network. Three desktops all experience it, and the various laptops we may have connected experience it. However, even if only one computer is active, the issue will occur, so I know ... Read more

A:Online games connectivity drops periodically

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RELEVANCY SCORE 53.6

I upgraded my laptop from Windows 7 to Windows 10.  Upgraded the Wireless Network Adapter Driver to the latest version, but still losing connectivity, and some times get the blue screen with the message "driver power state failure".  It looks to me that the Intel« Centrino« Wireless-N 2230, Single Band is not compatible with Windows 10 SW.  I would like to know if HP has an alternative to replace it with a compatible Network Adapter. Thanks 

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RELEVANCY SCORE 53.6

I have 2 virtually identical Dell Vista laptops (details below), both bought about one month ago. One has a reliable connection to my wireless network, the other initially connects fine but then drops to "limited connectivity" almost daily.

On the problem laptop, everything will work fine, then my daughter goes to use it and the "internet is down". Looking at the laptop, I see it has "limited connectivity". Frick. It can see the network, and signal strength is "excellent". My wired desktop unit and the other wireless laptop work fine, so definitely seems like an issue with this laptop.

If I reboot, it will work fine... right up until the point that it doesn't again. Lather, rinse, repeat. I tried the Vista "fix my problem" wizard last night - I can't remember the exact steps it did but I know the first try didn't work (maybe releasing and renewing its IP addr from DHCP?), the second step worked... so hooray for that. But I don't want my daughter running the "fix my problem" wizard every 24 hours!

I've searched the forums and can't find any answers for the situation where the networking works, then doesn't, then does again.

Details:
Router: Linksys WRT54G, WPA2, DHCP for 5 users w/ max expire time (7 days?)
"Problem" Laptop: Dell Studio 15, Vista Home Premium. One month old.
"Good" Laptop: Dell Inspiron 1525, Vista Home Premuim. One month old.
Desktop:... Read more

A:Vista Drops to Limited Connectivity Daily

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RELEVANCY SCORE 52.8

The Wifi adapter (Ralink RT3290 802.11bgn) has been malfunctioning for the past two weeks. The wifi signal strength of visible networks is vey weak. It shows good strength in other devices though. Also, the Bluetooth , when turned on, never finishes searching for nearby devices. So, i am unable to connect to new devices. This laptop is 2 years old. Please suggest methods to resolve.

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RELEVANCY SCORE 52.8

Hello, good morning and thank you for reading

I have been experiencing drops in my wired internet connection and a google search brought me to your forums.

It seems to disconnect more often either during a call on my voip phone (a snom) or shortly after - as if a surge of usage makes it drop out?

It is currently working, so, as read on other similar threads, I shall post the ipconfig results:
Windows IP Configuration
Host Name . . . . . . . . . . . . : DenisesOffice
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : D0-DF-9A-ED-5A-73
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : D0-DF-9A-ED-5A-72
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . .... Read more

A:Frequent drops in connectivity - seems to be related to voip phone?

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RELEVANCY SCORE 52.8

We have a number of X1 Yoga 2nd Gen (20JG) w/ EM7455 LTE cards. We have updated all drivers on some machines but we continue to have issues w/ the card at time dropping connectivity to LTE and it not returning until a reboot or a disable/enable of the LTE card.When the connectivity hangs you are unable to ping any IP addresses. This occurs randomly but is seen within an hour of waking up from a sleep.  Lastest driver as of July 29, 2019 has helped some but not fixed the problem. We have tested newer firmware version for Verizon but in those cases when the connectivity issues happen the entire card resets itself losing connectivity anyway. We have tested on Windows 10 1803 and 1903 w/ similar results. Any suggestions would be appreciated. 

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RELEVANCY SCORE 52.8

Hello,

I'm using Win 7 64 bit. Recently, over the past week or so, I've noticed that the internet connectivity will drop after a little while. It can be 5m or perhaps an hour. After this, a reboot is required to reconnect. The strange part about this, is that the icon in the corner that tells you your network connectivity status stays at 5 bars rather than the familiar 5 bars with a caution sign as if there isn't an issue.

Some tests I've tried after this happened before a reboot:

1. ping google.com in cmd
RESULT: Strangely, I receive ping packets back from google, which may explain why the status in the corner stays the same.
2. telnet to google.com on port 80 and send a request.
RESULT: telnet acts strangely. Characters appear black on black and thus are unreadable. I was unable to send an HTTP request to google, and thus the result is inconclusive.
3. Check facebook notifications in chome
RESULT: Oddly enough, I can receive notifications, but I cannot reply, nor click on a new link to open the notification.

After the connection "drops", you will not be able to use chrome, nor firefox to access the internet. Both browsers will send requests that never return packets from the host. One guess I have is that the connectivity does not drop completely, but drops to a pace that is so slow, little information can be loaded.

My initial response to this was: "I have a virus". I downloaded AVG, ran a scan, it found a few viruses, removed them f... Read more

A:Internet connectivity drops; No change in taskbar icon

It sounds like either TCP/IP network stack or winsock is messed up which is a fairly typical problem but virus problems can look like many things.

If it's a virus problem run more scans.

You should also run malwarebytes to check for more virus's .
http://www.malwarebytes.org/products/malwarebytes_pro/

Windows security essentials is also worth using.
http://www.microsoft.com/en-us/downl...s.aspx?id=5201

If you did have a virus it may have messed up the network stack or winsock.

Winsock entries tells Windows 7 how to access your network services. Additionally, your TCP/IP protocol can be corrupted. The TCP/IP protocol is a stack of 4 layers that includes several transport layers, but when this stack is corrupt you will constantly have connectivity issues.

Type or copy each command one at a time into an elevated command prompt then hit "enter" after each one, then reboot your machine.


netsh winsock reset catalog (reset winsock entries)

netsh int ip reset reset.log hit (reset TCP/IP stack)

If it's something on the wireless side then you should install Xirrus wifi inspector. A screen shot of this will show me the wireless landscape in your area and adjustments can be made from there.

http://www.xirrus.com/Products/Wi-Fi-Inspector

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RELEVANCY SCORE 52.8

I have 2 laptops, one running Vista Home Premium SP1 and the other running XP Pro. Both are connected wireless to the same home cable internet connection.
On the Vista laptop, internet connectivity dropouts have become so frequent that they make web browsing on the machine almost unbearable.

While the Vista machine has problems, the XP machine loses no connection, performing just fine. When I am not experiencing connectivity drops I get intermittant VERY SLOW page loads. I Get etiher "Connection to the Server was reset, Try again" messages or have to continually reclick the link to get it to connect.

The laptop has a Dell 1395 wireless WLAN mini card and it reports that it has the latest drivers.
I have disabled Bluetooth in case it was causing a conflict, I have turned off the lan card, set the wireless power settings to Maximum performance and disables some page scaling thing that vista does all to no improvement.

I am running PCcylinn Internet security 14 as well as MS Defender, have disabled both and again found no improvement.

We have had this laptop for about a year and these problems have become progressivly worse for the past 3 months or so. About 3 months ago Dell replaced the motherboard under warranty (my wife spilled a glass of wine on the laptop).To the best of my recollection these problems began AFTER the MB change, but I can not say that for sure.

Any help in diagnosing this and ultimately solving this would be most appreciated.

Thanks.
 

A:Constant Wireless Connectivity drops on Vista, fine on XP

What about logging in to your wireless router on the vista machine? Does that seem slow as well? Have you tried transfering data between the two computers via a shared folder to test the connection without going on the web?

I would try going into the wireless router and double checking settings like mac filtering and playing with wep wpa on or off.

Another thing you could probably do and I would try this first is to change the frequency or "channel" of the routers broadcasting signal. Some routers you can change it from ex: channel 9 11 or 6. Some better routers have more options available.
 

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RELEVANCY SCORE 52.4

Ill try and be breaf, i have a home security system (arlo) which depends on wifi to function. the cameras are wireless and require my network connection to work. so it dawned on me that my children can just unplug the internet if they want to sneak out (hopefully they haven't figured that out, but if i have they most likely have as well). i want a way or program i can use that will monitor the internet and alert me via email/txt or any other way, that my internet is down!
i apologize in advance if this is something already answered. i simply cannot find what i want. something basic, that just records or alerts me when my internet isnt working. 24/7

A:tracking (monitoring/logging) internet connectivity & drops in connection.

Tell the kids that your alarm company called because your wireless connection went down and they receive a message to this affect and they wanted to know if this was something they should dispatch the police to.  Explain that you don't know how the wifi went down, but if it does go down this will be the response in the future.
 
Years and years ago I was involved with alarm systems that were connected to a dialer which would call the alarm company when the alarm system was tripped.  When the phone lines were cut the company monitoring the alarm system would see this as the system being tripped and dispatch the police.  So I wouldn't be surprised if they have some means of monitoring you system from their end.  It may be worth calling then to find out what does happen when you wifi goes down.

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RELEVANCY SCORE 50.4

Hi,So I've had this problem since I got this computer and haven't been able to solve it. Basically, when I am playing a game and my computer is plugged in, then my fps will randomly drop from around 60 to around 10. If I run off of battery power then I stay at 60 fps. This even occurs when the battery is disconnected and I am running only off the AC adaptor. I only experience these issues when playing games like Counter Strike or Dota 2 and not, for example, Undertale (which is much less intensive). It also does not occur when watching videos or browsing the internet.I have tried changing the power plan settings, changing the maximum power management settings and upgrading the graphics drivers. I am running windows 10, but this problem still occurred before I updated from 8.1. Could it be an issue with my charger? One reason I think it might be is that it never displays the correct time untill fully charged (right now it says 01 minute untill fully charged, despite the fact I only have a 65% charge). I have also considered trying to update the BIOS (the current version/date is Insyde Corp. V1.09, 7/11/2014).Any help would be greatly appreciated.










Solved!
Go to Solution.

A:Random FPS drops on Acer Aspire E5-571 when plugge...

The current bios is 1.31 and there are 5 bios upgrades between you and that. That's a lot of change.  I would definately update the bios and if you don't have the latest grafics bios, that too..I'm sure your  power settings for plugged in are the same as battery.Go back to Processor power management and set both battery and power to 99%.  

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RELEVANCY SCORE 50.4

Hi everyone. I have an acer E5-575g laptop that has these specs:Intel Core i5 6200u 2.4GHZ up to 2.8GHZ4GB Ram DDR4Nvidia 940MX GDDR5 with 2GB Vram500GB HDDWell i bought this laptop a few days ago and i installed games to test its performance. Actually i have a good enough system to run games like GTA V, Battlefield 4. But for example when i play gta v for about 10 minutes the game starting lag and the FPS dops from 40 to 11,10 and i can't play it normally. But in Far cry 4 with ultra settings i can play smoothly. I tested several graphics settings and even on medium i have this problem. The temperatures are fine i think. Cpu temp while im playing is about 65~70 degrees celsius and when fps drops its about 70 ░C and the gpu temp while im playing is about 59~62 ░C and when it starting lag its about 62~68 ░C. I tested many solutions like buy a cool pad or placed a fan in front of laptop's fan or i defrag my hdd nothing helps. I hope someone can help me or tell me if anyone have this laptop too have the same problem or not

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RELEVANCY SCORE 47.6

Our Acer R14 will not stay connected...Need help. Is it a Wifi hardware problem or do I need to update software? 

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RELEVANCY SCORE 47.6

Our Acer R14 will not stay connected...Need help. Is it a Wifi hardware problem or do I need to update software? 

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RELEVANCY SCORE 46.4

I have just purchased a netbook: ACER 722-0473. Questions are: 1) No place for card to connect to internet; no land line connection to internet. What do I purchase and where can I buy it...what can I expect to pay? Do not want to always find wifi hot spot to connect. My smart phone phone service is poor indoors.
2) I only want this machine to browse web periodically, do email and word processing Machine comes with Windows starter home and office. Do I need full Home and Office which I presumbly would download from machine?
3)where is the best source for external devices like hard drive, flash drive, etc.
4) i now own a toshiba satellite old model which is connected by card to fios. It has windows 98
5) Info on my Acer: AMD Dual Core processor C-80
Windows 7 Home Premium 64-bit SP1. No optical drive
Thanks
 

A:Internet connectivity: Acer Inspire Netbook

Why is this a poll?? According to the specs it does have a connector for wired ethernet.
 

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RELEVANCY SCORE 46

Hi all,
I have an Acer Aspire 3680 with atheros wireless lan on a vista operating system.
Recently I moved and thus switched my internet carrier from a linksys wireless router on comcast to a verizon fios wireless router.
Ever since this switch, I have been unable to access the internet wirelessly for any more than 3-4 minutes before the signal turns off.
It is always on "local only" access or "limited connectivity".

I have numerous wireless devices running on my network, however my laptop is the only hardware that is having problems with my new network.

Can anyone tell me what is going on and how I can fix this?

Thanks in advance.
 

A:Acer Aspire Local only access and limited connectivity

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RELEVANCY SCORE 46

Hi,Just bought an Acer Aspire E15 and have been setting it up today and managed to get connected to the internet through the wi-fi however I have noticed that the wifi keeps dropping and leaves me with nothing and then I have to manually go in and select the router again. This is happening all the time, I am on the internet for no longer than 2 mins before I get the unable to access the network. There is no problem with the network it just seems to be my new laptop. I looked this up and was told to change the power management settings and did so and am still have the same problem. I also updated the driver and again am still having the problem. Also tried ipconfig /flushdns and again the problem persists!! Please can someone help me!!!Many Thanks

A:Acer Aspire E15 limited internet connectivity issu...

mccann88,
 
I'm sorry to hear that you are unable to keep a connection. I would like to make a suggestion of just trying another network to see if the problem persists. There could be a router/configuration conflict. You can also try doing a reset to the router to see if that helps as well if you have not already. If the problem persists, you can contact our technical support group for further assistance.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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RELEVANCY SCORE 46

It is not my computer but I am fixing a few issues with it but I need to get on the internet with it etc.
I have a brand new Cisco router that I bought today and for some reason it won't connect to it or the old router.
I had no problems whatsoever connecting my other computer via Wifi.
What happens is that it connects to the router but then it says limited to no internet access etc.
Not sure what to do?

A:Acer Aspire 5742Z WiFi Connectivity Problem?

try to dl winsock

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RELEVANCY SCORE 45.6

Hi,

I have an Acer TravelMate 370 and i'm having problem in using its wireless connectivity function. The hardware is okay same as the driver. It is just that if I try to turn on the launch key for wireless LAN the LED doesn't lit up. And even if i turned on the wireless radio from windows network driver nothing happens. I still can't connect to our wireless network. And it always says that I should turn on the device before I could use it. I really need your help on this. Thanks a lot
 

A:Couldn't turn on Acer travelmate 370 wifi connectivity button

first off ring up acer tech support and see if they can fix it, maybe a defective wifi module (im assuming its inbuilt)
does it pick up any signal at all? maybe try another wifi network; or is it just dead? can you dig around bios and see if there's any thing to enable regarding the wifi, also same thing inside device manager
 

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RELEVANCY SCORE 45.2

Hello. It's the second time when I come here.
First I had this problem - https://forums.techguy.org/threads/my-laptop-wont-boot-from-usb.1173499/
and now it got worse.
I don't know what happened to my Acer Aspire ES 14 (ES1-431-C8JZ). (I haven't dropped it or something like that)
When I turn it on, it stucks on Acer logo screen, and then I can't do anything.
I tried to restart it, same problem.
I tried to enter BIOS, Boot Manager, nothing works.
Then I disassembled it, reset bios, and again, nothing worked.
I made a bootable USB - Slax, I tought Linux could fix this, but it doesn't work. It doesn't boot. I tried to remove the hard drive so I can boot with Slax like this (I've heard about this feature of slax - to boot even without hard drive) but it won't pass the Acer logo.
It would be great if someone can tell me where is the problem or how to fix it. Thank you.
 

A:Laptop Acer won't load past Acer logo screen

Did you ever solve your previous thread?

It's possible that your hard drive is faulty, and it can't boot into Windows because of that.
I don't have any experience with Linux, so I can't confirm if Slax allows you to boot without a hard drive installed.

Do you have any spare hard drives lying around? If not, consider purchasing a low capacity one, installing Windows on it, and trying to boot then. If it still won't boot, then you didn't spend much money on the hard drive, and it'll narrow down your issue a little more.

Worst case scenario is there's something wrong with your motherboard (as per your other thread involving your USB ports).
 

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RELEVANCY SCORE 44

There are 4 laptops in our home and 2 of mine drop the internet. I can get one back and working but not the other. The one that is working will drop when my husband boots his up. We have ran for years with these laptops and not sure why it is happening now and why just mine. Both mine are windows 7 , husband 7 along with the other one. I know at one time the other one, she tried to load 10 but after having issues she uninstalled and went back to 7. Sorry, I know this is for windows, but wondered is that might have caused some issues. Laptops connect to the router but not the internet. Or at least that is what it shows in the window.
Thanks for any help.

A:Only my laptop drops from internet

You might have better luck at IIS Windows Server.sevenforums.com/ since you're on Windows 7. Your attempt to upgrade to 10 shouldn't be part of the issue.

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RELEVANCY SCORE 44

I'm working on a fairly new HP laptop. When connecting to a network with the LAN card everything works fine except windows update. While trying to search for updates it eventually says it cannot find the page.

When using the wirelessLAN card the connection drops after a couple of minutes and says it failed to connect to a server that is appearently named after the computer's owner.

Both will allow me to browse the internet, if only for a while.
All is set to auto detect and I cannot find anything the says why its trying to connect to that server or why it drops connection.
Also, the wireless card is had trouble in the past with accepting a lease from new routers.

A:HP Laptop drops connections

Some information on the wireless card as to make and model would be good.

The wireless card where is the other wireless connection that it is trying to connect to?

Also have you done a repair-installation of windows lately?

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RELEVANCY SCORE 44

Hi, I have a acer aspire laptop, and I asume Acer eSettings Management should be on there.

A:Acer eSettings Management is not on my acer laptop

Hi ... It is the Launch Manager software you are looking ... Can be fond on the Acer Website under applications ...

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RELEVANCY SCORE 43.6

Hello, newbie here and seeking help for an odd problem.

Symptoms: Laptop (Asus Eee 1101HA) will connect to wireless, stays on for 30-60 mins and then drops connection for 5-10 minutes and then works again. It still says 'connected' during this time to the wireless but won't work on any browser. Despite this, the iPhone and another laptop continue to work without problems. If you shut it down and restart it then it will work again.

Hardware:
SKY Netgear Router DG834GT
Asus Eee 1101HA

Software:
Windows XP SP2
AVG Anti Virus (have tried without firewall and without AVG as well, but problems continue)

Person:
Me, reasonable technical knowledge, have logged into the router to see if anything obvious was there but that's where I got lost. So... Can anyone help me?

More than happy to provide more info. Thank you very much!
 

A:Wireless drops out on one laptop... but others work?!?

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RELEVANCY SCORE 43.6

ideapad 510-15isk when im playing and the laptop reaches 60░ fps are dropping from,  for example from 60fps to 15fps.any ideas to disable that block?

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RELEVANCY SCORE 43.6

So hello!

When I'm next to the room where the router is, the WiFi connection sometimes just drops. I'd say that I can surf something like 2-3 minutes and then all of sudden the WiFi connection drops, and the WiFi tray icon says that I have a limited connection. Though the signal quality is 4, and sometimes even 5 (which is maximum). And then it takes like 15-20 seconds to get everything back to normal again. But then again.. when I was in the same room as my router, actually on the same desk as the router, I didn't have any problems with WiFi dropping - I think I'll test later tonight again, if there's really a difference if I sit basically next to the router and then when I go to the other room, the connection starts dropping every once in a while (and remember, I still have an excellent signal quality). And I'll add just in case that I haven't had any problems with wired connection. And in our household we've got one laptop more, and this one hasn't had any problems with WiFi dropping. So.. it must be something with my laptop.. I guess.

I'm sure you need some more details as well, so there you go:

- WiFi network card: Atheros Communications AR9485 Wireless Network Adapter

According to device manager:
Driver date: 3.10.2011
Driver version: 9.2.0.458

- Second network card (for wired connection, I guess): Attansic (Now owned by Atheros) AR8161 Gigabit Ethernet

According to device manager:
Driver date: 16.01.2012
Driver version... Read more

A:Laptop wifi occasionaly drops

You could always disable or reinstall your antivirus if you speculate that its causing such problem. What router and laptop model do you use? Have you tried changing channel for the router?

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RELEVANCY SCORE 43.6

16-month-old Y50-70 Laptop running Win8.1 has recently started dropping wireless connection after being used for 3 or 4 hours (& getting hot maybe?).  Have tried a new xfinity Gateway modem, a new Rosewill AC750RT Dual Band router, and a TP-Link AV200 Wireless Adapter which have helped a little.  I use a cooling fan in the stand the laptop sits on.  So would it be the fan in the laptop itself dying already (even tho it's only a little over a yr old)?  Or could the internal fan just be dirty & is it possible to clean it?  Thanks for any advice.

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RELEVANCY SCORE 43.6

I've got a problem with my laptop that keeps getting worse. The wifi connection goes to no internet yellow triangle, then disconnects completely and then the whole laptop freezes and i have to shut down and restart. This keeps happening more and more often, is there any way I can fix it?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 8122 Mb
Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
Hard Drives: C: 930 GB (635 GB Free);
Motherboard: Hewlett-Packard, 227E
Antivirus: Windows Defender, Enabled and Updated
 

A:Internet drops, laptop freezes

I cannot help much with this, but the first thing I would do is make sure that the wireless driver is the latest from HP's web site.
 

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RELEVANCY SCORE 43.6

Hello,

At first, thanks for the input to help me. Friday i was updating/installing test server from World of Tanks. During the download of the test server (file of 7.5GB) i got twice a BSOD telling me the driver of the network caused the problem.

Of course, i was a bit surprised, though did have 2 BSOd's in past. One in april and one in may. The last fresh installation with keeping one partition is from february 2014 (along the olympic games). I have tried googling since the problem started and came further and further to most likely causes of the problem. Later on, friday evening, i did have a great connection between the modem and my laptop. After about 1,5 hour the problem appeared again. Saturday/Sunday seemed like the problem was only appearing for 2 minutes an hour with in meantime some 2-3 sec lagg a couple times.

In home there is a modem and a router, both providing a wifi-point. the one of the modem keeps disappearing, and sometimes the one of router as well. Since today i cannot even access the modem wifi anymore after using the troubleshooter. It is not visible all the time in my available wifi-connections and

BSOD:
- April, 1 was either the realtek audio driver or the network driver. Audio driver is updated after BSOD.
- May, 1 was either the realtek audio driver or the network driver.
- June, 2 times the network driver.
I found out what the problems exactly were, using WhoCrashed.

Connection:
- Wifi of router is available most of the time
- Wifi of modem i... Read more

A:Laptop, default gateway drops

  
Quote: Originally Posted by TheFlie


Hello,

At first, thanks for the input to help me. Friday i was updating/installing test server from World of Tanks. During the download of the test server (file of 7.5GB) i got twice a BSOD telling me the driver of the network caused the problem.

Of course, i was a bit surprised, though did have 2 BSOd's in past. One in april and one in may. The last fresh installation with keeping one partition is from february 2014 (along the olympic games). I have tried googling since the problem started and came further and further to most likely causes of the problem. Later on, friday evening, i did have a great connection between the modem and my laptop. After about 1,5 hour the problem appeared again. Saturday/Sunday seemed like the problem was only appearing for 2 minutes an hour with in meantime some 2-3 sec lagg a couple times.

In home there is a modem and a router, both providing a wifi-point. the one of the modem keeps disappearing, and sometimes the one of router as well. Since today i cannot even access the modem wifi anymore after using the troubleshooter. It is not visible all the time in my available wifi-connections and

BSOD:
- April, 1 was either the realtek audio driver or the network driver. Audio driver is updated after BSOD.
- May, 1 was either the realtek audio driver or the network driver.
- June, 2 times the network driver.
I found out what the problems exactly were, using WhoCrashed.
... Read more

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RELEVANCY SCORE 43.6

Hello, I just recently purchased a Lenovo Ideapad U310. I'm very satisfied with everything about it... except for one little problem.

It constantly drops the wireless connection, unless I'm in the same room as the router. If I'm in the same room, everything runs super fast, however, if I'm across the house or upstairs (the router is downstairs), it'll drop connection every 20-30 minutes. The weird thing is, other devices (4 laptops & 3 iPhones) work just fine. Even my old HP laptop has fine connection upstairs, so I'm starting to think it's a problem with my laptop's wireless card.

Another thing that makes me think it's the laptop's problem... I was with my dad at a public library using their wifi the other day. My dad's computer ran at an average speed while mine was ridiculously slow.

The card is Intel Centrino Wireless-N 2200. I've updated the driver directly from the Intel website, but no help. I've tried changing channels, no help. I'm not sure what else I can do. Is it just simply because the laptop has a weak wireless network card? It can't be the router's problem right? Since all other devices work?

For the next two years I'll be living in a dorm, most likely using a ethernet cable, will this problem still appear if I'm not using the internet wirelessly?

I'm using Windows 7 Home Premium, Intel Core i5, and since the laptop is new, I haven't downloaded/installed... Read more

A:NEW laptop drops wireless constantly

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RELEVANCY SCORE 43.6

16-month-old Y50-70 Laptop running Win8.1 has recently started dropping wireless connection after being used for 3 or 4 hours (& getting hot maybe?).  Have tried a new xfinity Gateway modem, a new Rosewill AC750RT Dual Band router, and a TP-Link AV200 Wireless Adapter which have helped a little.  I use a cooling fan in the stand the laptop sits on.  So would it be the fan in the laptop itself dying already (even tho it's only a little over a yr old)?  Or could the internal fan just be dirty & is it possible to clean it?  Thanks for any advice.

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RELEVANCY SCORE 43.2

For some reason my laptop drops the connection every so often.... i know its not the router because my other computers dont drop the connection... any ideas?
 

A:Laptop Drops Wireless Connection - Vista.

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RELEVANCY SCORE 43.2

We have two identical laptops - purchased two months ago, at the same time at BestBuy. I think its there entry level Satellite laptop L455-S5975. With Vista blah/blah.

We operate both wirelessly - one works great, no problems.
The other one works okay - but drops internet connection frequently.

Any suggestions?
 

A:Toshiba Laptop - Drops Wireless Connection

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