Over 1 million tech questions and answers.

Yoga 2 Pro will not shutdown or sleep

Q: Yoga 2 Pro will not shutdown or sleep

I cannot get the Y2P to shutdown or sleep. When I try to shut down it powers off but after about 2 seconds it turns itself back on and boots up. Same thing happens when I try to sleep. Please help! I've tried pretty much everything I could find online including the following: Turn off wake on lan on the network adapterTurn off auto restart on windows errorsUpdated biosUpdated driversDisabled all non microsoft servicesFactory reset of the OSWent through every device in device manager and turned off "Allow this device to wake the computer"powercfg /lastwake (shows nothing) Anyone have any other suggestions on fixing this problem? Shutting down isn't a huge deal as holding down the power button will eventually turn it off. But not being able to sleep the laptop when I close the lid is a deal breaker as the battery constantly drains.













Solved!

Go to Solution.

RELEVANCY SCORE 200
Preferred Solution: Yoga 2 Pro will not shutdown or sleep

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Yoga 2 Pro will not shutdown or sleep

Can you take a screenshot or send us the Windows Event Viewer System logs? The source of the problem might be found there.Also try accessing the BIOS settings, make sure LAN wake and Magic packet and similar things are disabled.

Read other 8 answers
RELEVANCY SCORE 72

We're currently running into an issue with an older Yoga ThinkPad model 20C0. Specifically when these devices were upgraded to Windows 10, they've encountered issues sporatically when users would shutdown or sleep the device. The system's screen will go black, but the LED power indicator on the palm rest "ThinkPad" sticker and atop the laptop itself. This behavior continues until the battery is fully drained. Here is what I've gathered so far. Early false positives led us to believe the Intel Management software was at issue, but a colleague eventually found that if Chrome and/or Firefox were running at the time sleep was initiated, the problem would be triggered. The behavior is inconsistent regardless of which driver is installed for Intel MEI or Intel HD Graphics. Currently using the following driver versions: Intel MEI: 11.0.0.1157(Lenovo's latest version is 9.5.15.1730) and Intel HD Graphics is Lenovo's current version 20.19.15.4416. Windows 10 1703 Enterprise OS Build # 15063.540. Anyone else encounter this issue? I know it is something plaguing Windows 10 users accross multiple hardware vendors and the only things that seem consistent is Windows 10 and Intel Gfx thus far. Any assistance in this matter would be greatly appreciated! JH  

Read other answers
RELEVANCY SCORE 48.4

Hello, we got 2x Try-and-Buy Lenovo Yoga Tablet Laptops (an X1 Yoga and a Yoga 260) to evaluate their suitability for our company, since we intend to upgrade several of our employees laptops. However, ever since we got the devices we noticed on both of them frequent issues with the display and waking from sleep. Very often the laptops won't wake up properly with the screen staying black. In those cases the display-backlight seems to turn on, and I assume the system is running somehow in the background. Putting the computer to sleep again (e.g. by closing the lid) makes the computer wake up properly on the second attempt. Different error in the same category is when a video is running and the laptop is connected to AC - plugging out the AC cord made the screen go black while the media content's sound kept playing. All drivers were updated to the newest version via Lenovo System Update 5.07.0029. Any ideas? I also tried to open a support ticket, but Lenovo wanted to send and install a new display (!). Apparently, that seems like a driver/software issue?! Best regards

Read other answers
RELEVANCY SCORE 48

My PC is fairly new and I'm having problems with slow shutdowns/restarts and slow sleep/wakes. Recently it seems to fail waking altogether and restarts after a while instead. Usually during waking I just have a black screen for a long time before the reset/restart but sometimes I see the Windows log-in screen but it's unresponsive.
The problem predates my CPU undervolting and doesn't seem to change when I switch RAM settings back to Auto instead of XMP (I my RAM necessitates some kind of overclock in order to function at its rated speed).

Can anyone advise how to proceed? Thanks.
System specification below. This forum has a fantastic design that eliminates the form of pasted lists of information. That's just great for preventing people from reading it. I was worried someone might have read this information.
OS: Win 10 Pro 64-bitMainboard: ASUS Z170 Pro GamingCPU: Intel i7 6700 (6th gen), Stock HSF, Undervolt Offset -0.15 V, LLC 4RAM: Corsair LPX Vengeance 2x8GB DDR4-3000 (CMK16GX4M2B3000C15)Graphics: Gigabyte NVIDIA GeForce GTX 950Sys Drive: Samsung Evo 750 SSD, 250 GBData Drives: OCZ Vertex 2 SSD, 60 GB; WDC WD1002FAEX-00Y9A0, ~1 TB; WDC WD2003FZEX-00Z4SA0, ~2 TB; WDC WD2002FAEX-00MJRA0, ~2 TB; RAID 0, ~300 GB [Maxtor 6B160MO x 2]PSU: XFX TS 750W (P1-750S-NLB9)Bluetooth: Parani UD100 Bluetooth USB AdapterMonitor: LG 21.5" W2246S-BF 16:9 Wide LCD Monitor 1920x1080 5msLogitech G500 mouse, K120 keyboard.UEFI BIOS divergence from optimised default settingsAI Overclock Tune... Read more

Read other answers
RELEVANCY SCORE 45.6

Something changed in the last week or so that has caused the system to sometimes not automatically go to sleep and when it does not go to sleep after the selected time it won't shutdown either. When this happens and I try to shutdown the system it shuts down but then immediately reboots on it's own. This has only happened two or three times in the last week but I never had this issue until recently! It appears like I can either turn off the power via the power supply and restart to make the problem go away or if I manually put it to sleep and wake up it will power down - at least that is what worked the last time this happened. Any idea on what is causing this strange behavior? I did install update KB2962409 around the time the problem appeared?

A:W8.1.1 Won't sleep and won't shutdown!

To test your theory you could use system restore to a point earlier than when the problem started. You could also uninstall that update and reinstall it if it was not the problem.

Read other 5 answers
RELEVANCY SCORE 45.6

As it is now, my PC goes to "sleep" after 30minn. idle, but every so often i can?t start it again when its been in sleep mode and have to reboot the PC.. so I?d like to know if maybe it would be possible to make the computer "shutdown" after a period of idle, rather than it goes to "sleep" ? (Hibernate is not what I?m looking for)

Perhaps some sort of registry editing/setting could change the behavour of what "sleep" does, (in this case shuts down the PC instead) could be a solution?...
I dont know what to edit/change if it?s possible, so any help would be much appressiated...

A:Would like my PC to shutdown rather than go to sleep

That doesn't sound like a very good idea, what if you are on a phone call or eating your dinner and have a game running or file open that you haven't saved, would having your computer shut down like that become very annoying, why not just disable sleep and just have your monitor turn off or have a screen saver, so when exiting the screen saver it locks the computer and puts you on the logon screen.

Read other 3 answers
RELEVANCY SCORE 45.2

When a user chooses Shutdown from the Windows 10 menu, HP Probook 440 G3 is going into sleep mode rather than shutdown.  This has been verified in multiple ways including review of system event logs and the commandsysteminfo | find "Boot"This is a problem because business critical apps (Mitel Micollab to name one) require a shutdown every few days or they behave erratically.The laptops are already configured to sleep when the lid is closed and the system is on battery.  So users do not need another way to make the system sleep.Problem occurs on multiple versions of Windows 10 x64, most recently Version 1511 (OS Build 10586.420)All windows updates and available patches including those from HP Support Assistant have been applied.shutdown -s from command line is not an option - users are very busy attorneys and paralegals not computer experts.The power button's have been programmed to shutdown the machine but users were trained based on previous machines to always use the Windows shutdown and not the power button.  The users use some legacy machines that should be shutdown from windows and not the power button.  Telling users to use the power button would be a training issue.Our users are experts in issues of Criminal and Civil law and should not be forced to learn the intricacies of Windows to do their jobs.HP - please provide a fix so users can shutdown from windows as they have been trained from windows shutdown.

Read other answers
RELEVANCY SCORE 45.2

My PC periodically shuts down during sleep mode.

Windows 7 Home Premium x64 full retail version

A:BSOD shutdown during sleep

Your Wireless driver is the cause, please update it
http://www.sevenforums.com/crashes-d...tructions.html

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800032d514c}

Unable to load image \SystemRoot\system32\DRIVERS\scmndisp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
Probably caused by : scmndisp.sys ( scmndisp+16d1 )

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800032d514c, address which refe... Read more

Read other 1 answers
RELEVANCY SCORE 45.2

Every time I try to go to sleep on my computer (inspiron 1525) on outlet power, it restarts. The temperature isn't high, checked with SpeedFan. And it restart in a fashion which it give me "windows did not shut down succesffuly" with the safe mode option.

Sometimes i shutdown, it restart, and i have to shutdown again.
 

A:Shutdown/Sleep problem

Read other 13 answers
RELEVANCY SCORE 45.2

Hey guys having an issue with my friends laptop. It's an HP G62 with Intel I3 running windows 7.

I have had to replace the screen and ever since it hasn't shutdown or gone into sleep mode properly. It will turn the screen off but the machine will still be running (fans etc) and the only way to turn it off is with the power button.

I have tried alternating the RAM and it doesn't appear to be a Windows issue. The BIOS looks a bit outdated (F.07...I think the latest update is F.36) but I'm sketchy about about flashing the BIOS because if the laptop wont restart properly I don't want to kill the laptop.

Any help will be greatly appreciated!
 

A:Laptop won't shutdown / sleep

What have you got setup in the Power Options for sleep and hibernation. There is a setting to select what it should do when you close the lid, have you set that?

Try shutting it down from safe mode and see if that works, that may give some clues to the problem.
 

Read other 4 answers
RELEVANCY SCORE 45.2

I am having sleep mode and shutdown issues. With Sleep ... the screen goes off but the fan and power button light stays on.  Once this happens, the system locks-up and I have to press and hold the power button then restart to get it to power back up.  With Shutdown ... I get the message that the computer is shutting down (as normal) but it doesn't fully complete the action.  Again, the screen goes off but the fan and power light stay on.  I then have to force the shutdown, etc. I have even Reset my laptop (and retained personal files).  I did this laborious task and I still have the same issue. I would class myself as being only moderately tech-savvy so please be gentle. Any help solving this issue would be appreciated ... Cheers

Read other answers
RELEVANCY SCORE 45.2

Hi,

I recently upgraded my windows 7 to windows 8 pro without too many difficulties. I have an old laptop (sony vaio vgn fz21m with some hardware upgrades, was originally a Vista pc).
I tried the free Windows 8 with a dualboot for a while and everything seemed fine so I decided to buy the upgrade.
Right now I'm encountering two issues:

- When I close my laptop, it doesn't go into sleep mode, it keeps running but the screen turns black and when I open it again I can't do anything except a hard shut down.

- When I select shut down almost the exact same thing happens. It tries to shut down, screen goes black but it keeps running forcing me to do a hard shut down as well (pressing the power button for 5 seconds).

It did not have any of these issues with the dual boot ...

Can anyone help me here?
Thanks!

A:Sleep/Shutdown issues

I'm under the impression that something running in the background is preventing the shutdown/sleep. How can I find out what it is? (driver, software etc)

Read other 3 answers
RELEVANCY SCORE 45.2

I have a desktop system with 8 gb ram , 1 tb hdd, i5. When i click on sleep , it locks the session instead and when i click on shutdown , it restarts.

I have tried making changes in power management with no luck. I tried sfc scan with no result. I have attached few snapshots of event viewer. I tried closing two events which were causing the stand by problem , but nothing happened. This is happening for a week now and its frustrating as i only got two options either keep it on all day or pull the plug. Windows update is on.









Please suggest me how to fix this problem.

A:windows 7 does neither sleep nor shutdown

Try going to the wifi card maker or the computer makers support pages for your model and reinstall the wifi driver.

Read other 3 answers
RELEVANCY SCORE 45.2

Hi there,

I was running Windows 7 home premium on my pc on a 2TB hdd, and it was running fine, I had a 500GB as a separate hdd aswell, attached at the time. So I installed windows 8 on the 500GB hdd, activated it, tried to restart, I restarts, but now in both windows 8 and 7, I am having trouble:

In windows 8:
Press shutdown, it does nothing, press restart, it restarts, press sleep, it restarts.

In windows 7:
press shutdown, it restarts, press restart, it restarts, press sleep, it restarts.

What must I do?!

A:Pc won't shutdown or sleep, only restart

You might try shutting fast startup off in Win8--if it's on of course.

Read other 2 answers
RELEVANCY SCORE 45.2

Nearly every time I shut down my computer it goes fine until reaching the ring that says shutting down then the ring freezes and nothing happens. I have to hard boot it every time. When i put it to sleep or hibernation similar thing happens: screen goes black, the hard drive is working, and then nothing changes, everything is still on hard drives and all. I leave it alone for awhile to see if that helps but nothing happens while i leave it. It happens 90% of the time. Computer specs are uploaded with the profile, on that computer icon. Thank you for any help!
 

A:Freezing on shutdown and when going to sleep

Read other 8 answers
RELEVANCY SCORE 45.2

Hello everyone.for last 4 or 5 months my  HP Pavilion 15-p060 has faced sleep and shut down problems.After heating to some extend,when i try to shut down my pc,display goes blank but fan is still running inside,and led is open.Moreover,when i close the lid and open after,again the same problem pc does not wake up from sleep mode sometimes and i can not get into bios screen either when i turn it on.

A:sleep/shutdown problems

Hi, Try the following. Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane. In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook. When windows has reloaded, download the latest IMEI driver directly from Intel on the following link, unzip the package and run the installer. https://downloadcenter.intel.com/download/26127/Intel-Management-Engine-Consumer-Driver-for-Intel-NU... When the installation has completed, restart the notebook. When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking. Regards, DP-K

Read other 1 answers
RELEVANCY SCORE 45.2

Hi there

I have a Samsung ATIV Smart PC and have been running into some trouble. Whenever the tablet goes into sleep mode, I can't get it to wake up like it normally would. I can't seem to shut it down or restart the machine either.

Sorry I'm a bit of a noob when it comes to this stuff. I have attached the error reports though

If i've screwed anything up, let me know!

A:Can't restart, shutdown, or sleep

bcmdhd63.sys which seems to be a wireless device on the sd bus. I don't know what it does. For now, remove any sd component, especially if it has wireless capability.

Read other 13 answers
RELEVANCY SCORE 45.2

Hi,
I just changed from DVI to HDMI and now when I shutdown my computer my monitor will not enter sleep mode, and will display 'Cable Not Connected' as shown in the image attached. Any help would be appreciated, thanks.

A:Monitor will not sleep on shutdown

I think this might be related to the way the Display Power Management Signaling (DPMS) is handled by the DVI and HDMI ports. It may be that your monitor does not support DPMS for both DVI and HDMI. Check the monitor specification and see if there are any menu settings that you can change for how the monitor handles DPMS. Which monitor do you have?

Read other 0 answers
RELEVANCY SCORE 45.2

On shutdown I get a KMODE_EXCEPTION_NOT_HANDLED message and I don't remember the message I get when I try to enter sleep mode.

A:BSOD on shutdown and sleep

Applecharger?

This might be related to a usb charger program/driver.


Code:
Loading Dump File [C:\Users\xxx\Downloads\ATFGriff\SF_11-11-2012\103112-16093-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
Machine Name:
Kernel base = 0xfffff801`0f007000 PsLoadedModuleList = 0xfffff801`0f2d1a60
Debug session time: Wed Oct 31 03:38:27.716 2012 (UTC + 1:00)
System Uptime: 0 days 3:02:12.364
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff8010f066142, 0, 4e}
*** WARNING: Unable to verify ti... Read more

Read other 2 answers
RELEVANCY SCORE 45.2

This has only happened to me a few times but it's starting to get annoying so I figured I'd see if anyone could help me figure out how to fix it (since all of Microsoft's debugging tools won't work for me). This BSOD seems to pop up every once and a while when I try to put my laptop to sleep, and I think it happened once when I was trying to shutdown. I only managed to catch the reason it gave one of the 4 times, DRIVER_POWER_STATE_FAILURE.

Anyhow, here's my system information:

Code:
Windows 7 SP 1
64-bit
This is the original install, however it has been cloned to a new hard drive.
OEM
Hardware is 2 years old, however the hard drive and RAM were upgraded about two months ago

OS is the same age as the hardware
CPU: AMD Turion II Ultra Dual-core mobile M600
Video Card: ATI Radeon HD 4500/5100 Series
I have no idea how to find what motherboard/power supply I have

HP
Pavilion dv6z-2000
There are 4 minidump files in the zip. You can obviously see the age of them. Two are pretty old. One is from yesterday (100111-31917-01), that is the one that prompted me to seek help, and that is the one I saw DRIVER_POWER_STATE_FAILURE on. The second (100211-33867-01) is from today, I didn't actually see it because I clicked for my computer to go to sleep then ran out the door. Between those two I ran the driver verification status but the BSODs it produced didn't seem to leave a minidump file. I did manage to see that the file they listed was "ElbyCDIO.sys".

A:BSOD on Sleep/Shutdown

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

How long has the cloned copy been working on the new hard drive?

In the old days (XP and earlier) sleep/hibernate transition issues were primarily caused by video drivers. With the advent of Vista/Win7 and now Win8 - the sleep/hibernate issues are much more complicated. But, in general, they usually involve these drivers:
- Chipset
- Storage
- Video
- and I'm beginning to suspect the Networking drivers are also impacting on this.
As such, I'd suggest updating/replacing these drivers as the first thing to do.

The perfmon report shows that you have this informational event:

Quote:




Severity:
Information
Warning: High average interrupts / processor. This machine has 2 processors and 10 network cards. Total Interrupts/sec on the machine is 11280. The average interrupts per processor per sec is 5640.
Related: Performance Diagnosis




I would suggest locating these Network Adapters, right clicking on them and selecting "Uninstall":
- Teredo
- 6to4
- ISATAP
- Unknown
Then reboot the system. If needed these devices will reinstall themselves - but in most cases they don't come back because they're not needed.

Interesting set of errors in MSINFO32:
- STOP 0x1A in the OS kernel
- STOP 0x9F in hcw72ATV.sys
- STOP 0xC4 in ElbyCDIO (Driver Verifier Enalbed Memory Dump)
- STOP 0xD1 in hcw72DTV.sys
Suggests the possibili... Read more

Read other 1 answers
RELEVANCY SCORE 45.2

Hi,

My Windows 7 desktop is having a odd problem.

This seemed to happen after I reinstalled Windows.

The computer works just fine and after 2 hours will go to sleep. However after sleeping the computer seems to shutdown on its own.

I get this error in the event viewer:


Code:

Log Name: System
Source: EventLog
Date: 5/26/2013 11:54:25 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: GIGABYTE-PC
Description:
The previous system shutdown at 10:11:06 PM on ‎5/‎25/‎2013 was unexpected.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-05-26T16:54:25.000000000Z" />
<EventRecordID>6693</EventRecordID>
<Channel>System</Channel>
<Computer>GIGABYTE-PC</Computer>
<Security />
</System>
<EventData>
<Data>10:11:06 PM</Data>
<Data>‎5/‎25/‎2013</Data>
<Data>
</Data>
<Data>
</Data>
<Data>6934</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DD070500... Read more

A:[SOLVED] PC will shutdown after sleep

Hi MC 6008 is a thermal event shutdown I found this which you might read over unexpected shutdown "event id=6008" - Microsoft Community

Read other 11 answers
RELEVANCY SCORE 45.2

So I would like a list of the pros and cons of each way of "turning off" my Vista Laptop (Thought that is a definately important factor).

So I been always using shutdown as I found it was good to save power and keep the memory fresh each time at the cost of a little more time to start up.

So what would be the pros and cons of the 3 (Generally speaking)

A:Sleep vs Shutdown vs Hibernation

Welcome
With credit to Notebook Review

Hibernate takes a snapshot of everything you got on RAM (including any windows and apps running) and saves it to a special hard disk file and then shuts the computer down, when you resume from hibernation the computer boots a bit faster than a normal power up bootup. This method does not consume any power while the computer is off.

Uses: When you are not going to use the computer for a few hours or more.


Sleep, basically shuts your computer down except some components like RAM, so the next time you resume, it will boot almost in an instant. However, this method consumes battery power.

Uses: When you are just leaving the computer for a few minutes or hours, like at lunchtime or something like that.
End of quote from NoteBook Review

That being said, boot the computer at least once a week, to correct corruption etc.

Read other 8 answers
RELEVANCY SCORE 45.2

Well, if i am going to leave for about 1-2hours, should i put the computer to sleep mode or simply shut it down?

I was told that sleep mode warms up the computer also. So its not good to go sleep mode. Isit true?

A:Go into sleep mode or shutdown?

there is nothing like sleep warms up your PC...
sleeping the computer is best for any purpose..
[i never close my laptop, either i sleep it or leave it on]
and i wud say you not to shut down the computer when its extreme... either sleep or hibernate... shutdown is like if u r gonna leave it for a month .:P

Read other 9 answers
RELEVANCY SCORE 45.2

Hi,

I recently upgraded my windows 7 to windows 8 pro without too many difficulties. I have an old laptop (sony vaio vgn fz21m with some hardware upgrades, was originally a Vista pc).
I tried the free Windows 8 with a dualboot for a while and everything seemed fine so I decided to buy the upgrade.
Right now I'm encountering two issues:

- When I close my laptop, it doesn't go into sleep mode, it keeps running but the screen turns black and when I open it again I can't do anything except a hard shut down.

- When I select shut down almost the exact same thing happens. It tries to shut down, screen goes black but it keeps running forcing me to do a hard shut down as well (pressing the power button for 5 seconds).

It did not have any of these issues with the dual boot ...

Can anyone help me here?
Thanks!

A:Sleep/Shutdown issues

I'm under the impression that something running in the background is preventing the shutdown/sleep. How can I find out what it is? (driver, software etc)

Read other 3 answers
RELEVANCY SCORE 45.2

i upgraded my window to 8.1 then installed some driver from hp support. and installed some softwares.but suddenly my laptop stop shuting down, the screen goes off but not the wifi & power button light, the same when i go for sleepplease help

A:shutdown/sleep issue

Hi, Try the following. Right click the battery icon in the Taskbar and select Power Options - in the following window, click on 'Choose what the power button does' in the left hand pane. In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook. When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer. https://downloadcenter.intel.com/download/26127/Intel-Management-Engine-Consumer-Driver-for-Intel-NU... When the installation has completed, restart the notebook. When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking. Regards, DP-K

Read other 1 answers
RELEVANCY SCORE 45.2

Laptop:- HP Pavilion 15-n037se Notebook PCOS:- Windows 10Power Settings- OkWake up from sleep mode settings- OkWindows- Reinstalled windows 1. When I shutdown my notebook its not shutdown properly. When I click on shutdown option screen become off but notebook is steel running. Then I have to press power button for 5-6 Seconds then its completely shutdown.2. My notebook is not able to wake up from sleep mode. I have press power button for 5-6 Seconds for shutdown & I have to power it on again. 

Read other answers
RELEVANCY SCORE 45.2

My computer seems to be unable to shutdown, go to sleep/hibernate properly. It would always end with a bluescreen and giving me a dump file.

Your help is greatly appreciated! Thanks

Basic System Specs:
Windows 7 x64 SP1 with all updates
Fujitsu S6520
Re-installed OEM

Age of System: Almost 3 years
OS installation: 4 months

A:BSOD on Shutdown and Going to Sleep

These are related to a driver power state time out. (usually more than 10 mins). The below drivers need to be updated before we can clearly identify the underlying issue.
Old drivers needing update

Code:

SSPORT.sys 8/11/2005 7:07:32 PM
FUJ02B1.sys 11/1/2006 5:50:43 AM
FUJ02E3.sys 11/1/2006 6:54:39 AM
000.fcl 1/24/2008 7:12:46 AM
DgiVecp.sys 10/30/2008 11:38:29 PM
SMSCir64.sys 5/11/2009 9:55:20 AM
FJGSDisk.sys 7/1/2009 10:50:23 PM
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference "http://www.carrona.org/dvrref.php"]Driver Reference

- - Driver manufacturer links are on this page: "http://www.carrona.org/drvrdown.html"]Drivers and Downloads
Drivers that are known to cause trouble.. Should be removed.

Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd
Related to ATSwpWDF.sys SSwipe Sensor WDF USB Driver Prototype from AuthenTec, Inc.

Read other 1 answers
RELEVANCY SCORE 45.2

So I have this problem that's been going on for a few years and couldn't find any fixes for it so I just left it. I want to try my luck here now. I have this desktop HP Pro 3500 series that doesn't properly shut down. When i shut down from the start menu the screen goes blank but I still hear sounds coming from the case and my mouse and my desktop LED are still on. Only way to shut down is to forcefully hold down the power button. If i restart my pc, the light goes off on it's own for a brief period, so it's working fine then. I tried booting in safe mode and then shutting down, but I can't even shut down from safe mode. It just gets stuck in the windows closing screen, so I have to hold down power button. I've already updated my bios and scanned my pc for viruses. I checked all the power/shut down options and shut down is set to shut down. I disabled hybrid sleep mode too, but nothing seems to work. Any help would be very appreciated.

Read other answers
RELEVANCY SCORE 45.2

I have an Alienware M17x R1 that I picked up used a few years ago and has served me surprisingly well despite being an Alienware. I'm on Windows 7 Ultimate right now. Like I said, not as many problems as a typical Alienware and everything runs smoothly 99% of the time. However the other day I shut my computer before bed and it shut down 5 or so seconds after I shut the lid. It also booted right back up but to a black screen despite my keyboard backlighting being active. This has happened every day for a few weeks and I can't seem to find a solution anywhere. I've changed the action on lid close and done all the basic stuff, I just need some help figuring out what the issue is and how to fix it. I've also tried activating the sleep function through the start menu and then I can't even turn the computer off manually. I have to let it run out of power so I assume this is a hardware issue but wasn't sure. If there are any more questions I'll happily answer them. Not sure if this is a hardware or software problem so I just stuck it here. If it gets moved sorry I wasted a little of your time and thanks in advance.

A:Computer shutdown on sleep.

You might wish to read this:

You cannot make a computer that is running Windows 7 shut down or sleep

Read other 3 answers
RELEVANCY SCORE 45.2

Hello, I have recently bought an Acer E5-571-54YJ.The laptop works fine and fits my needs for school. Only problem what i have with it is that it won't shutdown or go into sleepmode.When I shut it down after a couple seconds when the screen goes black i hear the hard drive shut down and the fans stop spinning but the blue light stays on. I have to then manually turn it off by holding the on/off button.Same with putting it into sleeping mode. The light stays on and I can't turn it back on again. I first have to manually shut it down by holding the on/off button and then start it back up again.I have tried turning off the fast bootup but that won't solve the problem.I hope someone can help me fast cause it is really annoying that I can't put it into sleep mode.If you need more information just ask. Greetings,Jean-Paul

Read other answers
RELEVANCY SCORE 45.2

Please Help my windows shutdown when go to sleep ,,
Thanks really

A:Windows shutdown when go to sleep

The Atheros AR9485WB-EG Wireless Network Adapter driver is failing there.

Code:
fffff800`03c07558 fffff880`099899c3Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
athrx+0xd39c3
And the driver is old.

Code:
fffff880`098b6000 fffff880`09b68000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sys
Image name: athrx.sys
Timestamp: Mon Dec 12 18:32:13 2011 (4EE5FB55)
CheckSum: 002AF309
ImageSize: 002B2000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Drivers for Atheros AR9485WB and Windows 7

The display driver is also failing.

Code:
fffff800`03c07570 fffff880`08c11e44Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0x1bce44
Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for ?Automatically find drivers for my NVIDIA products? (it requires java installed).



Intel RST is also failing here.

Code:
... Read more

Read other 3 answers
RELEVANCY SCORE 44.8

When I close my Yogo 900, it often does go to sleep. It continues to run (and of course eating battery). I've installed all the latest drivers and BIOS. Any ideas how to solve this?

Read other answers
RELEVANCY SCORE 44.8

In the past 2 days, my new Yoga 14 has gone to sleep while in use. If I check the event log, the sleep reason is button or lid. I've got about 2 weeks left on the return window and will probably return if I can't find a solution for this.

Read other answers
RELEVANCY SCORE 44.8

I just upgraded to Windows 8 Enterprise x64 RTM yesterday, and have noticed an annoying problem that wasn't present under Windows 7 Enterprise x64 (which I was running previously). Specifically, the machine will not sleep, will not hibernate and will not shut down. When any of the three are attempted, they appear to succeed, but then the computer will immediately wake up again. In the case of a shutdown, the computer will actually power completely off and then start right back up immediately. I never used to sleep the machine in Windows 7, but I know the hibernation used to work and certainly shutting down did as well, as I shut the machine down every night.

In the event viewer, I have a Power-Troubleshooter event (ID 1) every time the machine wakes back up from an attempted sleep, hibernation or shutdown, but it always indicates that the wake source is "Unknown." I have tried unplugging every single Ethernet, USB and eSATA cable from the PC until nothing was left plugged in but the monitors, audio out and AC power -- just in case a device was sending a magic packet or some kind of wake-up signal. Even so, I still experienced the same immediate waking problems on shutdown, hibernate or sleep.

I was able to solve the inability to shut down by disabling Windows 8's "Fast Startup" option, which as I understand it uses a kind of hybrid hibernation. It makes sense that this would help, since hibernation is not working properly on my system. At least w... Read more

A:Win8 RTM: Can't sleep, hibernate, shutdown or WOL

I've put together some additional information on this issue, though I am not really any closer to solving it.

If I try to put the computer to sleep, after it immediately wakes itself back up, the process "System interrupts" starts perpetually chewing 10-20% of CPU cycles. This suggests a driver or a hardware problem somewhere. I've tried disabling my onboard network adapters, disabling all of my audio inputs and killing the print spooler process, but none of these tricks helped. I might have to keep going down the list in Device Manager and disabling near everything in a bid to find out what it is.

Also, I've used the powercfg command line tool to run some diagnostics on the sleeping / hibernation issue. In running powercfg /requests, I found that \FileSystem\srvnet has recently sent requests to my machine. However, after changing my power profile to allow the computer to sleep even in the event of filesharing activity, and furthermore setting up a request override for srvnet, I found that the computer is still waking up right away and the problem remains unsolved. It even refuses to sleep when powercfg /requests lists no requests whatsoever for any of the categories.

I also ran powercfg /energy and then tried putting the machine to sleep; the resulting energy report informed me that I have four USB devices not entering the Selective Suspend state, but also claims that this issue will not prevent the system from sleeping. The only other error in the e... Read more

Read other 6 answers
RELEVANCY SCORE 44.8

I upgraded my RAM from 8GB to 16GB(using crucial advisor) for running some high end softwares.

I followed the procedure, (press power button, all steps to ensure no static discharge) and then booted up. it booted up fine and system info showed right RAM. I ram windows memory diagnositc and it should everything is fine. But since then, I am having three issues which I cant figure out

1) When I restart my laptop, right before it is to shutdown, it stays at black screen for a 6 , 7 secs and there is a short beep before it shutsdown. Its just this black screen with fans working.. it then boots back up normally.

2) my power settings on lid closed are set to go to sleep. Hibernate after is set as never. If i close the lid on my laptop and immediately open it, it wakes up. but if I give it a little while and open it, it doesnt wake up. its the same black screen with fans running. I then have to manually power off by holding power button.

3) when I shutdown my laptop, it goes through the shutdown routine but after the spinning wheel and "Windows is shutting down", it goes to the same black screen and stays there. I have to manually power off.

The laptop is working just fine. I cant seems to find anywhere in hps documentation what this short beep before shutdown means. and I am clueless why it is doing the above in shutdown and sleep.

I tried removing the new DIMM and installed the old 8GB (both are 2 DIMMS) but to no avail. I have tried resetting BIOS and... Read more

A:HP dv6 Pavilion shutdown/sleep issues

What is the make and model# of your laptop?
Go to the manufacturers support/download drivers site. Type in your make and model# or Service Tag# and see if there is a Bios upgrade for your model. Also, download the Chipset driver for this model.

Read other 9 answers
RELEVANCY SCORE 44.8

Hi,   I am experiencing from a weird problem. Whenever i put the laptop to sleep/hibernate or shut it down, it turns off abnormally. What happens is that its power led and charger led starts blinking and then laptop turns off after some time. On next startup, led's turn on and then powers down and then again starts up with windows boot from a cold start and i have lost all my work. In event viewer it shows kernel event 41 "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." I have tried various power plan setting as well a clean windows install. any help would be appreciated, currently I'm forced to use hybrid sleep which takes a lot of time to sleep/wake.

Read other answers
RELEVANCY SCORE 44.8

Hi, I have been experiencing shutdowns which I am not sure of the reason behind. I have hibernate and sleep disabled and I don't see any BSOD. The computer just shutdown on its own.

I looked in the crash dump and it is always pointing to ntoskrnl.exe but I am not sure of what I need to do.

I have attached the files as advised and I hope that you can advice me on what is causing this issue.

thank you in advance.

A:Shutdown when computer goes to sleep - Ntoskrnl.exe

Go here BSOD Crashes and Debugging - Windows 8 Forums

Read other 1 answers
RELEVANCY SCORE 44.8

I have seen a lot of these topics around, but I can't see to find any that answer the question.

Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.

Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.

None of this makes since to me so I came here for help.

Side note: System Restore is turned off.

~King
 

A:Windows 7 won't Shutdown, Sleep, or Hibernate

Read other 8 answers
RELEVANCY SCORE 44.8

After a couple failed attempts at installing a new SSD and flashing a new BIOS I finally got my system running fast and smooth - except for one (or 3) glaring issue.
I'm not sure if it was the second install of windows 7 or during a flash of the BIOS but I now have these 3 issues.
1. On shutdown windows seems to shutdown but my hardware (fans, mobo) don't. Drives seem to power down, though.
2. On restart instead of fast ssd reboot computer hangs a bit, 15 seconds, on the "shutting down..." stage and then machine fully powers down for 5 seconds and then proceeds to normal restart.
3. On sleep windows "sleeps" (except for fans, mobo) but I can't wake it. Physically pushing power button on front for 5 seconds shuts computer down. On power up it actually starts back up as if it were sleeping, ie programs still running open.

What I've done to try to fix.
1. Re-flashed BIOS.
2. Put old SSD back as boot drive (which lead me to believe its hardware related since everything functioned fine on that drive before I put in new one) and problem persisted.
3. Took out new hardware (GPU, RAM, Fan) and put back original RAM.
4. Downloaded every imaginable driver I could.
5. Tested safe mode, and msconfig start-up options and problem persisted.
6. Read every forum out there for suggestions.

I'm left with thinking I damaged my mobo or PSU along the way of installing new hardware or BIOS.
Any other suggestions before I drop more money on hardware would be muc... Read more

A:Win 7 shutdown, sleep and restart issues.

Quote:
3. On sleep windows "sleeps" (except for fans, mobo) but I can't wake it. Physically pushing power button on front for 5 seconds shuts computer down. On power up it actually starts back up as if it were sleeping, ie programs still running open.


It sounds like your sleep mode in bios is set to S1(POS).
With S1 the fans run, and the power light should blink.
In bios, change the sleep mode (ACPI Suspend Type) to S3(STR).
See if that change fixes the wake up issue.

It also sounds like you have Hybrid Sleep enabled.
With Hybrid Sleep, if the power goes out while sleeping, hibernation is used.
That would explain why the programs are still running on power up.
This setting is in Windows Advanced Power Option Settings.

In an Elevated Command prompt enter
powercfg -a
This will list your available sleep states.

Read other 4 answers
RELEVANCY SCORE 44.8

Serious problem after 8.1 update from windows 8. My Dell notebook won't sleep when idled or lid closed, nor will it shutdown. The screen turns black, and the LED blacklight and fan are still on and cannot revert to normal mode unless I do a hard reset.

Updated to latest drivers and windows update, to no avail. Checked sleep and power options, and they're still the same as before. Please help! Neither Dell nor Microsoft tech support were able to figure this out, and will call back later.

A:System won't sleep or shutdown after 8.1 update!

Hello Bazb, and welcome to Eight Forums.

You might check your power availability requests to see if it may help ID what may be preventing your PC from sleeping.

Power Availability Requests - Manage in Windows

Hope this helps,
Shawn

Read other 6 answers
RELEVANCY SCORE 44.8

Sorry, I posted this on Windows 7 but I wasn't getting any help so I thought I'll post here. Maybe this is the right forum for support. So my computer goes to sleep mode a lot but when I try to wake up by clicking the mouse or the space bar it won't. I know the computer is still on because I can hear sounds from the screen but the monitor will not wake up too. I don't know if this is still sleep mode or the computer itself has shut down but the only way to wake-up the computer is to re-start it every time. I've turned off sleep mode, hibernation, and power saving and I continue to have issues. I ran the energy report and it showed 14 errors. I've pasted it below. Someone please help...I can't afford to buy a new computer right now. Thanks.
 
Power Efficiency Diagnostics Report Computer Name   Scan Time 2018-01-12T07:07:36Z Scan Duration 60 seconds System Manufacturer Hewlett-Packard System Product Name h8-1360t BIOS Date 07/02/2012 BIOS Version 7.15 OS Build 7601 Platform Role PlatformRoleDesktop Plugged In true Process Count 98 Thread Count 1173 Report GUID {7754aaed-74b8-460c-b0f5-d88356baf880} Analysis Results Errors
Power Policy:Power Plan Personality is High Performance (Plugged In)

The current power plan personality is High Performance when the system is plugged in.

Power Policy:Display timeout disabled (Plugged In)

The display is not configured to turn off after a period of inactivity.

Power Policy:Sleep timeout is disabled (Plugged In)

The com... Read more

Read other answers
RELEVANCY SCORE 44.8

Hello
 
I bought new motherboard(Asus Z87-C) with processor(Intel i7-4771)  and DDR3 RAM(Kingston HyperX 2x4GB). Everything so far has worked perfectly but for some unknown reason everytime I shutdown PC after few seconds it starts up again itself. That also happens when I try to enter sleep mode.
So far I have tried to narrow down the problem. powercfg /lastwake doesnt show anything that could help. /energy report does have few errors but I dont think they are linked to this:
 
USB Suspend:USB Device not Entering Selective Suspend
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
 
I tried changing my power plan but that didnt help. I also checked every device and disabled their access to wake up device in device control.
I have also updated my bios and done few test configs:
Disabled Erp(or was it something similarly named?) - no success
Disabled Intel C...something - no success
Disabled Wake on commands(LAN etc) - nope
Restored default settings - problem still persists.
 
I have installed latest intel chipset drivers and my computer should be running latest versions. However, I havent touched my SSD firmware because im kinda cautious and I dont think that is the problem since it worked perfectly on my last build.

Read other answers
RELEVANCY SCORE 44.8

I upgraded to Windows 10 and I am having sleep mode and shutdown issues.   When I put the computer to sleep the screen goes off but the fan and power button light stays on.  Once this happens, the system locks and I have to do a hard restart to get it to power back up.  The same thing happens when I click "shutdown" to turn the computer off.  I get a message that the system is shutting down but it doesn't turn off.  The screen goes off but the fan and power light stay on.  Any help solving this issue would be appreciated.  













Solved!

View Solution.

A:Sleep mode and shutdown issues

HOW TO RESOLVE SLEEP/SHUTDOWN ISSUES Download version 9 or 10 of the Intel Management Engine Interface (MEI) Driver.Navigate HP's Software and Driver Downloads site (http://www8.hp.com/us/en/drivers.html) to find the latest approved driver for your model.  Filter by version, selecting Microsoft Windows 8.1 on the dropdown menu.  Look for the download in the "Driver-Chipset" category.  If an MEI driver with a version number starting in 9 or 10 is listed, download it.  [Version 9.5.24.1790 1.5M (http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66228.exe) will work for most models.]If an MEI driver with a version number starting in 9 or 10 is NOT listed, download the appropriate driver directly from Intel (https://downloadcenter.intel.com/search?keyword=intel+management+engine).  [Version 9.5.24.1790 1.5M (https://downloadcenter.intel.com/download/23091/Intel-ME-9-Management-Engine-Driver-for-Intel-NUC) will work for most models.]Download the Windows 10 "Show or Hide Updates" Troubleshooter Package (http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab).Change the Windows Update Services setting from Automatic (Delayed Start) to Manual.In the Control Panel, select Administrative Tools and open Services.Scroll down to Windows Update and double-click it to bring up its properties.Click Stop to stop the service from running.Change the Startup Type to Manual and click OK.Install version 9 or 10 of the Intel Ma... Read more

Read other 6 answers
RELEVANCY SCORE 44.8

I think it because of Intel Management Engine Interface (MEI) Driver or powercfg settings/power Option failure, need help to troubleshoot please, because i cant play my games like before.

Read other answers
RELEVANCY SCORE 44.8

Hello,

I have just built a PC in the aim of using it as a Home Theather.

I have a Media Center remote control and TV card, when I use the remote to put the computer to sleep it seems to work fine However when I use the remote to wake the PC, I get a reboot and unexpected shutdown message. This is also the case when I use the Start -> Shut down options -> sleep or hibernate.

I have tried using microsoft debugger and the message I have been seeing is that

AverBas.sys does not have a timestamp and that its symbols can not be loaded.

I got this far on my own but I have no idea what to do from here!

I have attached the required zip file,

Thanks in advance for your time

John

P.S:
I'm running,
- Windows 7 Ultimate x64
- The hardware is all brand new apart from the TV card
- I installed the OS and software last week (And I have aback up image I made early on if needed)

A:Unexpected shutdown when waking from sleep

Ok so I was reading through the log files created by the awsome peice of software provided by this website and I realised that AverBas.sys is a driver for the tv card that I had manually installed from the Dell drivers website.

I have uninstalled the drivers and no more BSOD

However my TV card is not recognised by windows and will not download any generic software

any ideas would be welcome

Thanks

John

Read other 9 answers
RELEVANCY SCORE 44.8

i have a toshiba a100 notebook, 2 GB ram, 1.6 GHZ, Windows Vista

and whenever i try to make the laptop go to sleep, like pressing the power button or closing the lid, it freezes.

i don't know what is wrong.

i searched for viruses, did registry check and disc checked and everything says that it is ok, but it still freezes.

can someone help me with this?
 

A:Notebook shutdown/sleep problems

Read other 6 answers