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Yoga 2 Pro will not shutdown or sleep

Q: Yoga 2 Pro will not shutdown or sleep

I cannot get the Y2P to shutdown or sleep. When I try to shut down it powers off but after about 2 seconds it turns itself back on and boots up. Same thing happens when I try to sleep. Please help! I've tried pretty much everything I could find online including the following: Turn off wake on lan on the network adapterTurn off auto restart on windows errorsUpdated biosUpdated driversDisabled all non microsoft servicesFactory reset of the OSWent through every device in device manager and turned off "Allow this device to wake the computer"powercfg /lastwake (shows nothing) Anyone have any other suggestions on fixing this problem? Shutting down isn't a huge deal as holding down the power button will eventually turn it off. But not being able to sleep the laptop when I close the lid is a deal breaker as the battery constantly drains.













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RELEVANCY SCORE 200
Preferred Solution: Yoga 2 Pro will not shutdown or sleep

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Yoga 2 Pro will not shutdown or sleep

Can you take a screenshot or send us the Windows Event Viewer System logs? The source of the problem might be found there.Also try accessing the BIOS settings, make sure LAN wake and Magic packet and similar things are disabled.

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RELEVANCY SCORE 72

We're currently running into an issue with an older Yoga ThinkPad model 20C0. Specifically when these devices were upgraded to Windows 10, they've encountered issues sporatically when users would shutdown or sleep the device. The system's screen will go black, but the LED power indicator on the palm rest "ThinkPad" sticker and atop the laptop itself. This behavior continues until the battery is fully drained. Here is what I've gathered so far. Early false positives led us to believe the Intel Management software was at issue, but a colleague eventually found that if Chrome and/or Firefox were running at the time sleep was initiated, the problem would be triggered. The behavior is inconsistent regardless of which driver is installed for Intel MEI or Intel HD Graphics. Currently using the following driver versions: Intel MEI: 11.0.0.1157(Lenovo's latest version is 9.5.15.1730) and Intel HD Graphics is Lenovo's current version 20.19.15.4416. Windows 10 1703 Enterprise OS Build # 15063.540. Anyone else encounter this issue? I know it is something plaguing Windows 10 users accross multiple hardware vendors and the only things that seem consistent is Windows 10 and Intel Gfx thus far. Any assistance in this matter would be greatly appreciated! JH  

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RELEVANCY SCORE 48

Hello, we got 2x Try-and-Buy Lenovo Yoga Tablet Laptops (an X1 Yoga and a Yoga 260) to evaluate their suitability for our company, since we intend to upgrade several of our employees laptops. However, ever since we got the devices we noticed on both of them frequent issues with the display and waking from sleep. Very often the laptops won't wake up properly with the screen staying black. In those cases the display-backlight seems to turn on, and I assume the system is running somehow in the background. Putting the computer to sleep again (e.g. by closing the lid) makes the computer wake up properly on the second attempt. Different error in the same category is when a video is running and the laptop is connected to AC - plugging out the AC cord made the screen go black while the media content's sound kept playing. All drivers were updated to the newest version via Lenovo System Update 5.07.0029. Any ideas? I also tried to open a support ticket, but Lenovo wanted to send and install a new display (!). Apparently, that seems like a driver/software issue?! Best regards

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RELEVANCY SCORE 48

My PC is fairly new and I'm having problems with slow shutdowns/restarts and slow sleep/wakes. Recently it seems to fail waking altogether and restarts after a while instead. Usually during waking I just have a black screen for a long time before the reset/restart but sometimes I see the Windows log-in screen but it's unresponsive.
The problem predates my CPU undervolting and doesn't seem to change when I switch RAM settings back to Auto instead of XMP (I my RAM necessitates some kind of overclock in order to function at its rated speed).

Can anyone advise how to proceed? Thanks.
System specification below. This forum has a fantastic design that eliminates the form of pasted lists of information. That's just great for preventing people from reading it. I was worried someone might have read this information.
OS: Win 10 Pro 64-bitMainboard: ASUS Z170 Pro GamingCPU: Intel i7 6700 (6th gen), Stock HSF, Undervolt Offset -0.15 V, LLC 4RAM: Corsair LPX Vengeance 2x8GB DDR4-3000 (CMK16GX4M2B3000C15)Graphics: Gigabyte NVIDIA GeForce GTX 950Sys Drive: Samsung Evo 750 SSD, 250 GBData Drives: OCZ Vertex 2 SSD, 60 GB; WDC WD1002FAEX-00Y9A0, ~1 TB; WDC WD2003FZEX-00Z4SA0, ~2 TB; WDC WD2002FAEX-00MJRA0, ~2 TB; RAID 0, ~300 GB [Maxtor 6B160MO x 2]PSU: XFX TS 750W (P1-750S-NLB9)Bluetooth: Parani UD100 Bluetooth USB AdapterMonitor: LG 21.5" W2246S-BF 16:9 Wide LCD Monitor 1920x1080 5msLogitech G500 mouse, K120 keyboard.UEFI BIOS divergence from optimised default settingsAI Overclock Tune... Read more

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RELEVANCY SCORE 45.6

Something changed in the last week or so that has caused the system to sometimes not automatically go to sleep and when it does not go to sleep after the selected time it won't shutdown either. When this happens and I try to shutdown the system it shuts down but then immediately reboots on it's own. This has only happened two or three times in the last week but I never had this issue until recently! It appears like I can either turn off the power via the power supply and restart to make the problem go away or if I manually put it to sleep and wake up it will power down - at least that is what worked the last time this happened. Any idea on what is causing this strange behavior? I did install update KB2962409 around the time the problem appeared?

A:W8.1.1 Won't sleep and won't shutdown!

To test your theory you could use system restore to a point earlier than when the problem started. You could also uninstall that update and reinstall it if it was not the problem.

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RELEVANCY SCORE 45.6

As it is now, my PC goes to "sleep" after 30minn. idle, but every so often i can?t start it again when its been in sleep mode and have to reboot the PC.. so I?d like to know if maybe it would be possible to make the computer "shutdown" after a period of idle, rather than it goes to "sleep" ? (Hibernate is not what I?m looking for)

Perhaps some sort of registry editing/setting could change the behavour of what "sleep" does, (in this case shuts down the PC instead) could be a solution?...
I dont know what to edit/change if it?s possible, so any help would be much appressiated...

A:Would like my PC to shutdown rather than go to sleep

That doesn't sound like a very good idea, what if you are on a phone call or eating your dinner and have a game running or file open that you haven't saved, would having your computer shut down like that become very annoying, why not just disable sleep and just have your monitor turn off or have a screen saver, so when exiting the screen saver it locks the computer and puts you on the logon screen.

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RELEVANCY SCORE 45.2

Nearly every time I shut down my computer it goes fine until reaching the ring that says shutting down then the ring freezes and nothing happens. I have to hard boot it every time. When i put it to sleep or hibernation similar thing happens: screen goes black, the hard drive is working, and then nothing changes, everything is still on hard drives and all. I leave it alone for awhile to see if that helps but nothing happens while i leave it. It happens 90% of the time. Computer specs are uploaded with the profile, on that computer icon. Thank you for any help!
 

A:Freezing on shutdown and when going to sleep

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RELEVANCY SCORE 45.2

Hey guys having an issue with my friends laptop. It's an HP G62 with Intel I3 running windows 7.

I have had to replace the screen and ever since it hasn't shutdown or gone into sleep mode properly. It will turn the screen off but the machine will still be running (fans etc) and the only way to turn it off is with the power button.

I have tried alternating the RAM and it doesn't appear to be a Windows issue. The BIOS looks a bit outdated (F.07...I think the latest update is F.36) but I'm sketchy about about flashing the BIOS because if the laptop wont restart properly I don't want to kill the laptop.

Any help will be greatly appreciated!
 

A:Laptop won't shutdown / sleep

What have you got setup in the Power Options for sleep and hibernation. There is a setting to select what it should do when you close the lid, have you set that?

Try shutting it down from safe mode and see if that works, that may give some clues to the problem.
 

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RELEVANCY SCORE 45.2

My computer seems to be unable to shutdown, go to sleep/hibernate properly. It would always end with a bluescreen and giving me a dump file.

Your help is greatly appreciated! Thanks

Basic System Specs:
Windows 7 x64 SP1 with all updates
Fujitsu S6520
Re-installed OEM

Age of System: Almost 3 years
OS installation: 4 months

A:BSOD on Shutdown and Going to Sleep

These are related to a driver power state time out. (usually more than 10 mins). The below drivers need to be updated before we can clearly identify the underlying issue.
Old drivers needing update

Code:

SSPORT.sys 8/11/2005 7:07:32 PM
FUJ02B1.sys 11/1/2006 5:50:43 AM
FUJ02E3.sys 11/1/2006 6:54:39 AM
000.fcl 1/24/2008 7:12:46 AM
DgiVecp.sys 10/30/2008 11:38:29 PM
SMSCir64.sys 5/11/2009 9:55:20 AM
FJGSDisk.sys 7/1/2009 10:50:23 PM
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference "http://www.carrona.org/dvrref.php"]Driver Reference

- - Driver manufacturer links are on this page: "http://www.carrona.org/drvrdown.html"]Drivers and Downloads
Drivers that are known to cause trouble.. Should be removed.

Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd
Related to ATSwpWDF.sys SSwipe Sensor WDF USB Driver Prototype from AuthenTec, Inc.

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RELEVANCY SCORE 45.2

When a user chooses Shutdown from the Windows 10 menu, HP Probook 440 G3 is going into sleep mode rather than shutdown.  This has been verified in multiple ways including review of system event logs and the commandsysteminfo | find "Boot"This is a problem because business critical apps (Mitel Micollab to name one) require a shutdown every few days or they behave erratically.The laptops are already configured to sleep when the lid is closed and the system is on battery.  So users do not need another way to make the system sleep.Problem occurs on multiple versions of Windows 10 x64, most recently Version 1511 (OS Build 10586.420)All windows updates and available patches including those from HP Support Assistant have been applied.shutdown -s from command line is not an option - users are very busy attorneys and paralegals not computer experts.The power button's have been programmed to shutdown the machine but users were trained based on previous machines to always use the Windows shutdown and not the power button.  The users use some legacy machines that should be shutdown from windows and not the power button.  Telling users to use the power button would be a training issue.Our users are experts in issues of Criminal and Civil law and should not be forced to learn the intricacies of Windows to do their jobs.HP - please provide a fix so users can shutdown from windows as they have been trained from windows shutdown.

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RELEVANCY SCORE 45.2

Hi,

I recently upgraded my windows 7 to windows 8 pro without too many difficulties. I have an old laptop (sony vaio vgn fz21m with some hardware upgrades, was originally a Vista pc).
I tried the free Windows 8 with a dualboot for a while and everything seemed fine so I decided to buy the upgrade.
Right now I'm encountering two issues:

- When I close my laptop, it doesn't go into sleep mode, it keeps running but the screen turns black and when I open it again I can't do anything except a hard shut down.

- When I select shut down almost the exact same thing happens. It tries to shut down, screen goes black but it keeps running forcing me to do a hard shut down as well (pressing the power button for 5 seconds).

It did not have any of these issues with the dual boot ...

Can anyone help me here?
Thanks!

A:Sleep/Shutdown issues

I'm under the impression that something running in the background is preventing the shutdown/sleep. How can I find out what it is? (driver, software etc)

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RELEVANCY SCORE 45.2

So I have this problem that's been going on for a few years and couldn't find any fixes for it so I just left it. I want to try my luck here now. I have this desktop HP Pro 3500 series that doesn't properly shut down. When i shut down from the start menu the screen goes blank but I still hear sounds coming from the case and my mouse and my desktop LED are still on. Only way to shut down is to forcefully hold down the power button. If i restart my pc, the light goes off on it's own for a brief period, so it's working fine then. I tried booting in safe mode and then shutting down, but I can't even shut down from safe mode. It just gets stuck in the windows closing screen, so I have to hold down power button. I've already updated my bios and scanned my pc for viruses. I checked all the power/shut down options and shut down is set to shut down. I disabled hybrid sleep mode too, but nothing seems to work. Any help would be very appreciated.

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RELEVANCY SCORE 45.2

On shutdown I get a KMODE_EXCEPTION_NOT_HANDLED message and I don't remember the message I get when I try to enter sleep mode.

A:BSOD on shutdown and sleep

Applecharger?

This might be related to a usb charger program/driver.


Code:
Loading Dump File [C:\Users\xxx\Downloads\ATFGriff\SF_11-11-2012\103112-16093-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
Machine Name:
Kernel base = 0xfffff801`0f007000 PsLoadedModuleList = 0xfffff801`0f2d1a60
Debug session time: Wed Oct 31 03:38:27.716 2012 (UTC + 1:00)
System Uptime: 0 days 3:02:12.364
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff8010f066142, 0, 4e}
*** WARNING: Unable to verify ti... Read more

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RELEVANCY SCORE 45.2

Hi there

I have a Samsung ATIV Smart PC and have been running into some trouble. Whenever the tablet goes into sleep mode, I can't get it to wake up like it normally would. I can't seem to shut it down or restart the machine either.

Sorry I'm a bit of a noob when it comes to this stuff. I have attached the error reports though

If i've screwed anything up, let me know!

A:Can't restart, shutdown, or sleep

bcmdhd63.sys which seems to be a wireless device on the sd bus. I don't know what it does. For now, remove any sd component, especially if it has wireless capability.

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RELEVANCY SCORE 45.2

Hello, I have recently bought an Acer E5-571-54YJ.The laptop works fine and fits my needs for school. Only problem what i have with it is that it won't shutdown or go into sleepmode.When I shut it down after a couple seconds when the screen goes black i hear the hard drive shut down and the fans stop spinning but the blue light stays on. I have to then manually turn it off by holding the on/off button.Same with putting it into sleeping mode. The light stays on and I can't turn it back on again. I first have to manually shut it down by holding the on/off button and then start it back up again.I have tried turning off the fast bootup but that won't solve the problem.I hope someone can help me fast cause it is really annoying that I can't put it into sleep mode.If you need more information just ask. Greetings,Jean-Paul

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RELEVANCY SCORE 45.2

Hi,

I recently upgraded my windows 7 to windows 8 pro without too many difficulties. I have an old laptop (sony vaio vgn fz21m with some hardware upgrades, was originally a Vista pc).
I tried the free Windows 8 with a dualboot for a while and everything seemed fine so I decided to buy the upgrade.
Right now I'm encountering two issues:

- When I close my laptop, it doesn't go into sleep mode, it keeps running but the screen turns black and when I open it again I can't do anything except a hard shut down.

- When I select shut down almost the exact same thing happens. It tries to shut down, screen goes black but it keeps running forcing me to do a hard shut down as well (pressing the power button for 5 seconds).

It did not have any of these issues with the dual boot ...

Can anyone help me here?
Thanks!

A:Sleep/Shutdown issues

I'm under the impression that something running in the background is preventing the shutdown/sleep. How can I find out what it is? (driver, software etc)

Read other 3 answers
RELEVANCY SCORE 45.2

Hi,

My Windows 7 desktop is having a odd problem.

This seemed to happen after I reinstalled Windows.

The computer works just fine and after 2 hours will go to sleep. However after sleeping the computer seems to shutdown on its own.

I get this error in the event viewer:


Code:

Log Name: System
Source: EventLog
Date: 5/26/2013 11:54:25 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: GIGABYTE-PC
Description:
The previous system shutdown at 10:11:06 PM on ‎5/‎25/‎2013 was unexpected.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-05-26T16:54:25.000000000Z" />
<EventRecordID>6693</EventRecordID>
<Channel>System</Channel>
<Computer>GIGABYTE-PC</Computer>
<Security />
</System>
<EventData>
<Data>10:11:06 PM</Data>
<Data>‎5/‎25/‎2013</Data>
<Data>
</Data>
<Data>
</Data>
<Data>6934</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DD070500... Read more

A:[SOLVED] PC will shutdown after sleep

Hi MC 6008 is a thermal event shutdown I found this which you might read over unexpected shutdown "event id=6008" - Microsoft Community

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RELEVANCY SCORE 45.2

Hi,
I just changed from DVI to HDMI and now when I shutdown my computer my monitor will not enter sleep mode, and will display 'Cable Not Connected' as shown in the image attached. Any help would be appreciated, thanks.

A:Monitor will not sleep on shutdown

I think this might be related to the way the Display Power Management Signaling (DPMS) is handled by the DVI and HDMI ports. It may be that your monitor does not support DPMS for both DVI and HDMI. Check the monitor specification and see if there are any menu settings that you can change for how the monitor handles DPMS. Which monitor do you have?

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RELEVANCY SCORE 45.2

Please Help my windows shutdown when go to sleep ,,
Thanks really

A:Windows shutdown when go to sleep

The Atheros AR9485WB-EG Wireless Network Adapter driver is failing there.

Code:
fffff800`03c07558 fffff880`099899c3Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
athrx+0xd39c3
And the driver is old.

Code:
fffff880`098b6000 fffff880`09b68000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sys
Image name: athrx.sys
Timestamp: Mon Dec 12 18:32:13 2011 (4EE5FB55)
CheckSum: 002AF309
ImageSize: 002B2000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Drivers for Atheros AR9485WB and Windows 7

The display driver is also failing.

Code:
fffff800`03c07570 fffff880`08c11e44Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0x1bce44
Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for ?Automatically find drivers for my NVIDIA products? (it requires java installed).



Intel RST is also failing here.

Code:
... Read more

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RELEVANCY SCORE 45.2

Every time I try to go to sleep on my computer (inspiron 1525) on outlet power, it restarts. The temperature isn't high, checked with SpeedFan. And it restart in a fashion which it give me "windows did not shut down succesffuly" with the safe mode option.

Sometimes i shutdown, it restart, and i have to shutdown again.
 

A:Shutdown/Sleep problem

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RELEVANCY SCORE 45.2

I am having sleep mode and shutdown issues. With Sleep ... the screen goes off but the fan and power button light stays on.  Once this happens, the system locks-up and I have to press and hold the power button then restart to get it to power back up.  With Shutdown ... I get the message that the computer is shutting down (as normal) but it doesn't fully complete the action.  Again, the screen goes off but the fan and power light stay on.  I then have to force the shutdown, etc. I have even Reset my laptop (and retained personal files).  I did this laborious task and I still have the same issue. I would class myself as being only moderately tech-savvy so please be gentle. Any help solving this issue would be appreciated ... Cheers

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RELEVANCY SCORE 45.2

Hi there,

I was running Windows 7 home premium on my pc on a 2TB hdd, and it was running fine, I had a 500GB as a separate hdd aswell, attached at the time. So I installed windows 8 on the 500GB hdd, activated it, tried to restart, I restarts, but now in both windows 8 and 7, I am having trouble:

In windows 8:
Press shutdown, it does nothing, press restart, it restarts, press sleep, it restarts.

In windows 7:
press shutdown, it restarts, press restart, it restarts, press sleep, it restarts.

What must I do?!

A:Pc won't shutdown or sleep, only restart

You might try shutting fast startup off in Win8--if it's on of course.

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RELEVANCY SCORE 45.2

This has only happened to me a few times but it's starting to get annoying so I figured I'd see if anyone could help me figure out how to fix it (since all of Microsoft's debugging tools won't work for me). This BSOD seems to pop up every once and a while when I try to put my laptop to sleep, and I think it happened once when I was trying to shutdown. I only managed to catch the reason it gave one of the 4 times, DRIVER_POWER_STATE_FAILURE.

Anyhow, here's my system information:

Code:
Windows 7 SP 1
64-bit
This is the original install, however it has been cloned to a new hard drive.
OEM
Hardware is 2 years old, however the hard drive and RAM were upgraded about two months ago

OS is the same age as the hardware
CPU: AMD Turion II Ultra Dual-core mobile M600
Video Card: ATI Radeon HD 4500/5100 Series
I have no idea how to find what motherboard/power supply I have

HP
Pavilion dv6z-2000
There are 4 minidump files in the zip. You can obviously see the age of them. Two are pretty old. One is from yesterday (100111-31917-01), that is the one that prompted me to seek help, and that is the one I saw DRIVER_POWER_STATE_FAILURE on. The second (100211-33867-01) is from today, I didn't actually see it because I clicked for my computer to go to sleep then ran out the door. Between those two I ran the driver verification status but the BSODs it produced didn't seem to leave a minidump file. I did manage to see that the file they listed was "ElbyCDIO.sys".

A:BSOD on Sleep/Shutdown

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

How long has the cloned copy been working on the new hard drive?

In the old days (XP and earlier) sleep/hibernate transition issues were primarily caused by video drivers. With the advent of Vista/Win7 and now Win8 - the sleep/hibernate issues are much more complicated. But, in general, they usually involve these drivers:
- Chipset
- Storage
- Video
- and I'm beginning to suspect the Networking drivers are also impacting on this.
As such, I'd suggest updating/replacing these drivers as the first thing to do.

The perfmon report shows that you have this informational event:

Quote:




Severity:
Information
Warning: High average interrupts / processor. This machine has 2 processors and 10 network cards. Total Interrupts/sec on the machine is 11280. The average interrupts per processor per sec is 5640.
Related: Performance Diagnosis




I would suggest locating these Network Adapters, right clicking on them and selecting "Uninstall":
- Teredo
- 6to4
- ISATAP
- Unknown
Then reboot the system. If needed these devices will reinstall themselves - but in most cases they don't come back because they're not needed.

Interesting set of errors in MSINFO32:
- STOP 0x1A in the OS kernel
- STOP 0x9F in hcw72ATV.sys
- STOP 0xC4 in ElbyCDIO (Driver Verifier Enalbed Memory Dump)
- STOP 0xD1 in hcw72DTV.sys
Suggests the possibili... Read more

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RELEVANCY SCORE 45.2

I have a desktop system with 8 gb ram , 1 tb hdd, i5. When i click on sleep , it locks the session instead and when i click on shutdown , it restarts.

I have tried making changes in power management with no luck. I tried sfc scan with no result. I have attached few snapshots of event viewer. I tried closing two events which were causing the stand by problem , but nothing happened. This is happening for a week now and its frustrating as i only got two options either keep it on all day or pull the plug. Windows update is on.









Please suggest me how to fix this problem.

A:windows 7 does neither sleep nor shutdown

Try going to the wifi card maker or the computer makers support pages for your model and reinstall the wifi driver.

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RELEVANCY SCORE 45.2

Laptop:- HP Pavilion 15-n037se Notebook PCOS:- Windows 10Power Settings- OkWake up from sleep mode settings- OkWindows- Reinstalled windows 1. When I shutdown my notebook its not shutdown properly. When I click on shutdown option screen become off but notebook is steel running. Then I have to press power button for 5-6 Seconds then its completely shutdown.2. My notebook is not able to wake up from sleep mode. I have press power button for 5-6 Seconds for shutdown & I have to power it on again. 

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RELEVANCY SCORE 45.2

I have an Alienware M17x R1 that I picked up used a few years ago and has served me surprisingly well despite being an Alienware. I'm on Windows 7 Ultimate right now. Like I said, not as many problems as a typical Alienware and everything runs smoothly 99% of the time. However the other day I shut my computer before bed and it shut down 5 or so seconds after I shut the lid. It also booted right back up but to a black screen despite my keyboard backlighting being active. This has happened every day for a few weeks and I can't seem to find a solution anywhere. I've changed the action on lid close and done all the basic stuff, I just need some help figuring out what the issue is and how to fix it. I've also tried activating the sleep function through the start menu and then I can't even turn the computer off manually. I have to let it run out of power so I assume this is a hardware issue but wasn't sure. If there are any more questions I'll happily answer them. Not sure if this is a hardware or software problem so I just stuck it here. If it gets moved sorry I wasted a little of your time and thanks in advance.

A:Computer shutdown on sleep.

You might wish to read this:

You cannot make a computer that is running Windows 7 shut down or sleep

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RELEVANCY SCORE 45.2

i upgraded my window to 8.1 then installed some driver from hp support. and installed some softwares.but suddenly my laptop stop shuting down, the screen goes off but not the wifi & power button light, the same when i go for sleepplease help

A:shutdown/sleep issue

Hi, Try the following. Right click the battery icon in the Taskbar and select Power Options - in the following window, click on 'Choose what the power button does' in the left hand pane. In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook. When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer. https://downloadcenter.intel.com/download/26127/Intel-Management-Engine-Consumer-Driver-for-Intel-NU... When the installation has completed, restart the notebook. When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking. Regards, DP-K

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RELEVANCY SCORE 45.2

My PC periodically shuts down during sleep mode.

Windows 7 Home Premium x64 full retail version

A:BSOD shutdown during sleep

Your Wireless driver is the cause, please update it
http://www.sevenforums.com/crashes-d...tructions.html

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff800032d514c}

Unable to load image \SystemRoot\system32\DRIVERS\scmndisp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be loaded for scmndisp.sys
Probably caused by : scmndisp.sys ( scmndisp+16d1 )

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800032d514c, address which refe... Read more

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RELEVANCY SCORE 45.2

Well, if i am going to leave for about 1-2hours, should i put the computer to sleep mode or simply shut it down?

I was told that sleep mode warms up the computer also. So its not good to go sleep mode. Isit true?

A:Go into sleep mode or shutdown?

there is nothing like sleep warms up your PC...
sleeping the computer is best for any purpose..
[i never close my laptop, either i sleep it or leave it on]
and i wud say you not to shut down the computer when its extreme... either sleep or hibernate... shutdown is like if u r gonna leave it for a month .:P

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RELEVANCY SCORE 45.2

So I would like a list of the pros and cons of each way of "turning off" my Vista Laptop (Thought that is a definately important factor).

So I been always using shutdown as I found it was good to save power and keep the memory fresh each time at the cost of a little more time to start up.

So what would be the pros and cons of the 3 (Generally speaking)

A:Sleep vs Shutdown vs Hibernation

Welcome
With credit to Notebook Review

Hibernate takes a snapshot of everything you got on RAM (including any windows and apps running) and saves it to a special hard disk file and then shuts the computer down, when you resume from hibernation the computer boots a bit faster than a normal power up bootup. This method does not consume any power while the computer is off.

Uses: When you are not going to use the computer for a few hours or more.


Sleep, basically shuts your computer down except some components like RAM, so the next time you resume, it will boot almost in an instant. However, this method consumes battery power.

Uses: When you are just leaving the computer for a few minutes or hours, like at lunchtime or something like that.
End of quote from NoteBook Review

That being said, boot the computer at least once a week, to correct corruption etc.

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RELEVANCY SCORE 45.2

Hello everyone.for last 4 or 5 months my  HP Pavilion 15-p060 has faced sleep and shut down problems.After heating to some extend,when i try to shut down my pc,display goes blank but fan is still running inside,and led is open.Moreover,when i close the lid and open after,again the same problem pc does not wake up from sleep mode sometimes and i can not get into bios screen either when i turn it on.

A:sleep/shutdown problems

Hi, Try the following. Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane. In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook. When windows has reloaded, download the latest IMEI driver directly from Intel on the following link, unzip the package and run the installer. https://downloadcenter.intel.com/download/26127/Intel-Management-Engine-Consumer-Driver-for-Intel-NU... When the installation has completed, restart the notebook. When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking. Regards, DP-K

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RELEVANCY SCORE 44.8

In the past 2 days, my new Yoga 14 has gone to sleep while in use. If I check the event log, the sleep reason is button or lid. I've got about 2 weeks left on the return window and will probably return if I can't find a solution for this.

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RELEVANCY SCORE 44.8

When I close my Yogo 900, it often does go to sleep. It continues to run (and of course eating battery). I've installed all the latest drivers and BIOS. Any ideas how to solve this?

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RELEVANCY SCORE 44.8

I think it because of Intel Management Engine Interface (MEI) Driver or powercfg settings/power Option failure, need help to troubleshoot please, because i cant play my games like before.

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RELEVANCY SCORE 44.8

Hi team
I have an XPS 13 9350 - Service Tag: <ADMIN NOTE: Service tag removed per privacy policy>. Running latest drivers and BIOS version.
The laptop will at times turn its self back on a few seconds after going to sleep (via Windows)
When fully shut down it will also turn itself on after a few seconds.
The fact it powers itself on after a full shutdown makes me think it is a firmware bug rather than a Windows driver issue as it happens outside of the OS environment. That or faulty hardware.
A temporary solution is to wait until it turns it self on again and hold down the power button for 10 or so seconds until it powers off and keep holding it.
Problem will then re-appear after a few days..

HELP

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RELEVANCY SCORE 44.8

I am having trouble with my laptop running Windows 10. I have an SSD so the computer takes only a few seconds to start up; however, shutting down or going to sleep can take 5 or more minutes. What is odd, hibernation is almost instantaneous.

This issue has been going on since I first did a clean install of Windows 10, so I am pretty sure it is not some 3rd party software that is interfering.

I have tried looking through Event Viewer to see if I can find the issue, I just am not great at understanding what is going on there.

Any help would be appreciated.
 

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RELEVANCY SCORE 44.8

? OS - Vista/ Windows 7 ? - vista
? x86 (32-bit) or x64 ? - x64
? What was original installed OS on system? - Original
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - OEM
? Age of system (hardware) - 4 years
? Age of OS installation - have you re-installed the OS? = 4 years

? CPU - Intel Dual core t4200 2 GHz
? Video Card - ???
? MotherBoard- ???

? Power Supply - brand & wattage- ???
? System Manufacturer = HP
? Exact model number (if laptop, check label on bottom) - DV4T-1400

A:BSOD Sleep/Shutdown Problems

Please go into Device Manager.
Under Network Adapters, please right click on any instance of the following devices:
- ISATAP
- Teredo
- 6to4
- unknown
Select "Uninstall" and click on OK. Reboot the system when done. If needed these devices will reinstall on their own (but most times they're not needed and they stay away).

There are only 2 entries in the Windows Error Reporting section of MSINFO32 (both for Driver Performer and both on 7/10/2011). And the system is over 2 years old - what happened to the WER data? Have you tweaked the system to stop this? Have you used any system cleaners to remove this data?

As Driver Performer is giving errors, I'd have to suggest uninstalling it.

Please look at all the older drivers in this report. I'd suggest visiting the PC manufacturer's website and updating ALL drivers for this system.
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:

Quote:




... Read more

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RELEVANCY SCORE 44.8

Hello,

So I am stumped I have searched the net over and over. So I have come here for some advice.

Win 7
- x86 (32-bit) or x64 ?
-- x64
- the original installed OS on the system?
-- 32 bit vista
- an OEM or full retail version?
-- Full Retail = you purchased it from retailer
- What is the age of system (hardware)?
-- 1 1/2 years or so
- What is the age of OS installation (have you re-installed the OS?)
-- First Install of 7, trying to avoid a new install (11 JAN 11 for install)

I had read something about Biometrics being an issue, found Hot Fix from MS, that didnt work
then un-installed the biometrics device completly and didnt stop the crashes.

updated all of my drivers.

tried a registry cleaner...

I dont know whats up.

It was happening prior to an install of 8 gigs of RAM 3 before.

Any help is greatly appreciated, I am at a loss.
Thank you
Mike

A:Seven BSOD Shutdown, Hibernate or sleep

Hi 2bz2p,

Your dump files from the last few days all indicate Memory Corruption.

Suggest to run Memtest86+ overnight.RAM - How to Test with Memtest86+Also See:Guide to using Memtest86+I'm looking for outdated drivers.

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RELEVANCY SCORE 44.8

Hi, I have been experiencing shutdowns which I am not sure of the reason behind. I have hibernate and sleep disabled and I don't see any BSOD. The computer just shutdown on its own.

I looked in the crash dump and it is always pointing to ntoskrnl.exe but I am not sure of what I need to do.

I have attached the files as advised and I hope that you can advice me on what is causing this issue.

thank you in advance.

A:Shutdown when computer goes to sleep - Ntoskrnl.exe

Go here BSOD Crashes and Debugging - Windows 8 Forums

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RELEVANCY SCORE 44.8

After a couple failed attempts at installing a new SSD and flashing a new BIOS I finally got my system running fast and smooth - except for one (or 3) glaring issue.
I'm not sure if it was the second install of windows 7 or during a flash of the BIOS but I now have these 3 issues.
1. On shutdown windows seems to shutdown but my hardware (fans, mobo) don't. Drives seem to power down, though.
2. On restart instead of fast ssd reboot computer hangs a bit, 15 seconds, on the "shutting down..." stage and then machine fully powers down for 5 seconds and then proceeds to normal restart.
3. On sleep windows "sleeps" (except for fans, mobo) but I can't wake it. Physically pushing power button on front for 5 seconds shuts computer down. On power up it actually starts back up as if it were sleeping, ie programs still running open.

What I've done to try to fix.
1. Re-flashed BIOS.
2. Put old SSD back as boot drive (which lead me to believe its hardware related since everything functioned fine on that drive before I put in new one) and problem persisted.
3. Took out new hardware (GPU, RAM, Fan) and put back original RAM.
4. Downloaded every imaginable driver I could.
5. Tested safe mode, and msconfig start-up options and problem persisted.
6. Read every forum out there for suggestions.

I'm left with thinking I damaged my mobo or PSU along the way of installing new hardware or BIOS.
Any other suggestions before I drop more money on hardware would be muc... Read more

A:Win 7 shutdown, sleep and restart issues.

Quote:
3. On sleep windows "sleeps" (except for fans, mobo) but I can't wake it. Physically pushing power button on front for 5 seconds shuts computer down. On power up it actually starts back up as if it were sleeping, ie programs still running open.


It sounds like your sleep mode in bios is set to S1(POS).
With S1 the fans run, and the power light should blink.
In bios, change the sleep mode (ACPI Suspend Type) to S3(STR).
See if that change fixes the wake up issue.

It also sounds like you have Hybrid Sleep enabled.
With Hybrid Sleep, if the power goes out while sleeping, hibernation is used.
That would explain why the programs are still running on power up.
This setting is in Windows Advanced Power Option Settings.

In an Elevated Command prompt enter
powercfg -a
This will list your available sleep states.

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RELEVANCY SCORE 44.8

I just upgraded to Windows 8 Enterprise x64 RTM yesterday, and have noticed an annoying problem that wasn't present under Windows 7 Enterprise x64 (which I was running previously). Specifically, the machine will not sleep, will not hibernate and will not shut down. When any of the three are attempted, they appear to succeed, but then the computer will immediately wake up again. In the case of a shutdown, the computer will actually power completely off and then start right back up immediately. I never used to sleep the machine in Windows 7, but I know the hibernation used to work and certainly shutting down did as well, as I shut the machine down every night.

In the event viewer, I have a Power-Troubleshooter event (ID 1) every time the machine wakes back up from an attempted sleep, hibernation or shutdown, but it always indicates that the wake source is "Unknown." I have tried unplugging every single Ethernet, USB and eSATA cable from the PC until nothing was left plugged in but the monitors, audio out and AC power -- just in case a device was sending a magic packet or some kind of wake-up signal. Even so, I still experienced the same immediate waking problems on shutdown, hibernate or sleep.

I was able to solve the inability to shut down by disabling Windows 8's "Fast Startup" option, which as I understand it uses a kind of hybrid hibernation. It makes sense that this would help, since hibernation is not working properly on my system. At least w... Read more

A:Win8 RTM: Can't sleep, hibernate, shutdown or WOL

I've put together some additional information on this issue, though I am not really any closer to solving it.

If I try to put the computer to sleep, after it immediately wakes itself back up, the process "System interrupts" starts perpetually chewing 10-20% of CPU cycles. This suggests a driver or a hardware problem somewhere. I've tried disabling my onboard network adapters, disabling all of my audio inputs and killing the print spooler process, but none of these tricks helped. I might have to keep going down the list in Device Manager and disabling near everything in a bid to find out what it is.

Also, I've used the powercfg command line tool to run some diagnostics on the sleeping / hibernation issue. In running powercfg /requests, I found that \FileSystem\srvnet has recently sent requests to my machine. However, after changing my power profile to allow the computer to sleep even in the event of filesharing activity, and furthermore setting up a request override for srvnet, I found that the computer is still waking up right away and the problem remains unsolved. It even refuses to sleep when powercfg /requests lists no requests whatsoever for any of the categories.

I also ran powercfg /energy and then tried putting the machine to sleep; the resulting energy report informed me that I have four USB devices not entering the Selective Suspend state, but also claims that this issue will not prevent the system from sleeping. The only other error in the e... Read more

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RELEVANCY SCORE 44.8

So I'm getting a BSOD on every shut down/sleep. I JUST fixed another BSOD I was having that was being caused by a fan speed/temp monitoring program. I'd like to say this started happening within the last month. And I hadn't had any BSODs for a good 2-3 months before hand.

Thanks.

? OS - Windows 7
? x64
? Windows 7 was the original install
? Is the OS an OEM version (came pre-installed on system) or full retail version Installed at a later date.
? Age of system about 3-4 years.
? Age of OS installation - within the past year.

? CPU AMD ATHLON II X4 635 Processor 2.9GHz
? Video Card GeForce GTX460 SE
? MotherBoard not sure
? Power Supply - brand & wattage not sure, definitely enough to power the system properly, upgraded it around 2 years ago.

? System Manufacturer HP
? Exact model number HP Pavilion p6520f

A:[SOLVED] BSOD 1E on Shutdown/sleep

Recommendations:Crashes point to your network adapter device drivers as the likely cause.

Device Concerns:
Code:
802.11n Wireless LAN Card PCI\VEN_1814&DEV_3090&SUBSYS_663211AD&REV_00\4&7878E7E&0&0028 This device is disabled.
I notice that your wireless device drivers are a bit old: 12/18/2009
Ralink RT2860
Please enable the device, update the drivers, and then disable it if you wish. Having a device disabled can still lead to problems if its drivers are not up to date.

You should also update your Realtek driver for your Ethernet device:
Realtek NICDRV_8169
I also recommend you update/replace/remove the following drivers:

amdsbs.sys Fri Mar 20 12:36:03 2009 (49C3E213)
AMD AHCI Compatible Controller driver
http://www.carrona.org/drivers/driver.php?id=amdsbs.sys


To remove drivers, do so by uninstalling the device or software associated with the driver. Devices can be uninstalled through device manager, and then the device itself should be physically removed from the system if possible.

To update drivers, make sure to download the drivers from the manufacturer and not using 3rd party programs. Your drivers should be found from your motherboard support site (ASUS, Gigabyte, MSI, etc.) or your vendor support site (Dell, HP, Toshiba, Sony, etc.) first. If you have devices you bought yourself, the drivers for those devices need to be downloaded from the manufacturer support site for those devices. If you need ... Read more

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RELEVANCY SCORE 44.8

Ok so I just finished installing Windows 7 and I am getting a BSOD when I try to either shutdown, restart or sleep the computer. Now I know how frustrating it is to troubleshoot someone who doesn't give enough information so I'm going to try to be as detailed as possible.

This is the second time I have tried working with windows 7 and in both cases I have been getting the same thing; BSOD on shutdown, etc. I have tried a few things some worked and some didn't.

1. I updated my BIOS to the latest one that HP has for my model of PC.
---> This didn't change anything... starts up a bit faster but it still BlueScreen's

2. I tried booting up in safe mode and then shutting down.
---> This worked. I was able to shutdown perfectly, no BSOD; everything went fine. It is for this reason I'm going to guess that this is a driver related issue.... hmmm

3. I unplugged all the extra crap I have plugged in to the back of my PC (wireless mouse, usb hub, etc..)
---> This made no change. When I started up in regular boot mode and then tried to shutdown, same thing... hangs on the "Shutting Down..." page for like 30 minutes then just BlueScreens.

Those are the things I've tried SO Far.... I wanted to get a picture/information on what the actual BlueScreen error is but I actually lost the paper... and sitting around waiting 30 mins for it to bluescreen is a long time... but if it must be done to fix this then so be it... I will literally do anything to get this to work

So ... Read more

A:BSOD on shutdown, restart, and sleep.

Anyone?

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RELEVANCY SCORE 44.8

Serious problem after 8.1 update from windows 8. My Dell notebook won't sleep when idled or lid closed, nor will it shutdown. The screen turns black, and the LED blacklight and fan are still on and cannot revert to normal mode unless I do a hard reset.

Updated to latest drivers and windows update, to no avail. Checked sleep and power options, and they're still the same as before. Please help! Neither Dell nor Microsoft tech support were able to figure this out, and will call back later.

A:System won't sleep or shutdown after 8.1 update!

Hello Bazb, and welcome to Eight Forums.

You might check your power availability requests to see if it may help ID what may be preventing your PC from sleeping.

Power Availability Requests - Manage in Windows

Hope this helps,
Shawn

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RELEVANCY SCORE 44.8

I have seen a lot of these topics around, but I can't see to find any that answer the question.

Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.

Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.

None of this makes since to me so I came here for help.

Side note: System Restore is turned off.

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RELEVANCY SCORE 44.8

I have seen a lot of these topics around, but I can't see to find any that answer the question.

Windows 7 will will shutdown if I hold down the power button, however it will not shutdown when manually hitting "Shutdown" or just pushing the power button once. Everything looks normal when it's shutting down, it says it's shutting down. The lights on the case and fans go off, the fans shut off, yet a few seconds after the fans shutdown completely, the computer magically starts back up again. So it does shutdown (technically, all the signs are there) but it starts back up.

Aside from the shutdown feature not working, sleep doesn't work (I don't use hibernate because I don't want to waste SSD write cycles). When I put the computer into sleep mode, it shuts down the fans and lights, however just like the shutdown issue, the computer powers itself back on (wake on LAN is off). Even though it is powered on, it isn't out of sleep mode. None of the peripheral devices work and I can't get the monitors to turn back on, therefore I have to hard boot the computer by holding down the power button. When I turn the computer back on, it is back where I left it before I put it into sleep mode.

None of this makes since to me so I came here for help.

Side note: System Restore is turned off.

~King
 

A:Windows 7 won't Shutdown, Sleep, or Hibernate

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