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My touchscreen is not working anymore after installing Windo...

Q: My touchscreen is not working anymore after installing Windo...

I had also Windows 10 before but I had a problem so I had to reinstall it. Now my touchscreen doesn't work anymore. What can I do? Thank youu

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RELEVANCY SCORE 200
Preferred Solution: My touchscreen is not working anymore after installing Windo...

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RELEVANCY SCORE 72.4

I have my Yoga for 5 days and the touchscreen stopped working mid-use! Tried everything I could, I also have reinstalled the factory image. Touchpad and pen are working correctly but not the touchscreen.  The HID Touch device is in the hardware manager. It's a 20C0. I've open a service request yesterday, I'm still waiting. Does anyone else had this problem with a brand new Yoga?

A:Thinkpad Yoga - Touchscreen not working anymore

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that touchscreen of your ThinkPad Yoga stopped responding.
 
Open Device Manager in control panel. Look for the option Human Interface Device. Under Human Interface Device, look for HID-compliant device. Right click on this option and choose Disable and then re-enable the same.
 
If the above said didn?t help, it could possibly be a hardware issue. I?m sure the Lenovo technical support can be of great assistance.
 
Regards,
Mithun.




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RELEVANCY SCORE 64.8

I'm having a problem on a HP Pavillion 23-h151, 64 bit.  It came with Windows 8 and I upgraded to Windows 10.  I've tried uninstalling and reinstalling the driver several times.  It passes the UEFI Touch Screen component tests.  But when I run the Windows calibration, it doesn't respond to touch.  I even loaded the AMD diagnostics.  It just seems to work everywhere except Windows 10.

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RELEVANCY SCORE 64.8

My touchscreen does not work and when I go in and check the display setting it says no pen or touchscreen available

A:touchscreen not working since installing windows 10

@scopanor Hello;Allow me to welcome you to the HP forums! I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?We can proceed when you provide the answers.

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RELEVANCY SCORE 56.8

I've had my ideapad (flex 15 20309) for about 2 years and was working fine. Around 5 months ago I noticed my touchscreen wouldn't work any more. Sometimes after a reboot it would seem to come back to life but now I can't figure out what is going on. I seem to have Microsoft Windows 10 home as the operating system. I can't find any setting or keystroke or anything that can get my touchscreen back to life. Help! My touchpad (mousepad) works fine and I'm using a USB mouse as well because I don't like using the mousepad. The only thing I think has changed in the last 5 or 6 months was probably windows 10 and the regular updates that are done via windows 10. 

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RELEVANCY SCORE 56.8

Hi all. The touch function on my touchscreen stopped working on my Hp Envy x360 m6-w103dx. What can I do to fix this? Thanks

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RELEVANCY SCORE 56.4

Actually it's a clean reinstallation of win 10. Before it there wasn't this kind of problem. When working in Word or Chrome laptop just freezes and becomes absolutely unresponsive (doesn't reacts to keyboard or mouse). Only reseting by long press of power button helps.

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RELEVANCY SCORE 56

I recently installed windows 7, and pervious to that I had my windows XP.
I have 2 HD and the second one is where I put most of my files.

So i tried to open one my my pictures, and found a message saying:
"Windows photo viewer can't
open this picture because you don't have the correct permissions to access the file location."

So I've tried to change the security prefrences to the HD using the security tab in the HD properties, but every time I try and change something, a pop-up message comes up for each file in the HD saying: "access denied".

So I can't change any of the security preperties.

Thanks in advanced.

A:Problem with security access to files on 2nd HD after installing windo

Go to Device Manager and uninstall the drive, when rebooted it should clear the problem.

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RELEVANCY SCORE 56

I got this laptop a couple of years ago and it has worked fine up until now. When Windows 10 was released I updated it and everything worked fine apart from the brightness was stuck and I could not alter it. I decided to clear my whole laptop and reset it to its factory settings for the new year and when I did everything worked fine however it was back to Windows 8. I downloaded Windows 10 and my laptop restarted, when I came back it was stuck on the HP logo and has been everytime I reboot it.I performed the system tests that other forums have said to do so and there was no problems, I've performed hard resets with still no luck. Everything is working however it will not let me refresh my laptop. I have given it another factory reset however I am scared to redownload Windows 10 incase it breaks again but I would like to have it as I prefer it to 8.Any help is appreciated.

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RELEVANCY SCORE 56

Yesterday my 100S-11IBY installed the Windows 10 Anniversary Update (aka Windows 10 Version 1607). It now has multiple problems and is unusable. 1. The keyboard (yes, the built in keyboard) does not work. None of the keys (letters, numbers, 'actions' like backspace) work at all. If I plug in a USB wireless keyboard, it works just fine. So maybe there is a problem with the device driver for the built in keyboard with the Anniversary Update. The keyboard worked just fine before Windows Update installed the Anniversary Update. 2. The trackpad does not work. If I plug in a USB wireless mouse, it works just fine. So maybe there is a problem with the device driver for the trackpad with the Anniversary Update. The trackpad worked just fine before Windows Update installed the Anniversary Update. 3. The 32GB Kingston microSD card plugged in to the microSD port is not recognised by File Explorer. If I plug the 32GB Kingston microSD card into a USB microSD card reader, and plug the card reader in to a USB port, the microSD storage is recognised in File Explorer, so the microSD card itself is fine. So maybe there is a problem with the device driver for the microSD port with the Anniversary Update. The microSD port worked just fine and the microSD card was recognised in File Explorer before Windows Update installed the Anniversary Update. 4. There is no audio, Windows now says no audio hardware is installed. So maybe there is a problem with the device drivers... Read more

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RELEVANCY SCORE 55.2

Hi Friend , I have a problem while installing the wireless button driver(sp63752),  I am getting the error 1722. I searched for the solution . From some solution I got I  installed the update BIOS driver sp66772.But even after that I am not able to install the Wireless Button Driver. And WIFI button is not working. My Laptop Model    :   HP 15-r022TX Notebook Please help.

A:Error 1722 while installing wireless button driver in Windo...

Hi Satya14, Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I saw your post regarding the error message you are getting and ?Error 1722? is a Windows Installer error. Here is a Microsoft Answers link with a couple of potential solutions why they didn't work for original poster it seems to be the general consensus from my research.

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RELEVANCY SCORE 54.8

help my webcam turns on for less than a minute and then quits working.  didn't have this problem before upgrading to windows 10 or maybe installing and update...not really sure but it used to work.  have hp truevision webcam 

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RELEVANCY SCORE 53.6

After I did the upgrade to window 10 my detachable keyboard stopped working. I have a HP ENVY x2 - 13-j002dx. Please help.

A:Detachable keyboard is not working after an upgrade to windo...

Please see HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 10, 8) for assistance with your issue. Also, as the keyboard is wireless Bluetooth, you may wish to check Bluetooth settings to ensure that the keyboard is detected/conected to the laptop. Please see the following for more assistance; Bluetooth Keyboard Cannot Be Used During System BootKeyboard does not work after pairing with computerCannot Electronically Connect Bluetooth Keyboard Base to Computer If you have any further questions, please don't hesitate to ask. Please click the White KUDOS "Thumbs Up" to show your appreciation

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RELEVANCY SCORE 53.6

So I've been trying to fix this for a long while but I've been unable to find an update for the windows 10 version of the intel(r) hd graphics family graphics driver or display adapter, I've tried manually installing the graphics driver files but couldn't fix it, however I don't think I did it correctly so if any help is given to me could you suggest the (correct) drivers for me to download. Thanks a lot in return.

A:Intel(R) HD Graphics Family not working with Windo...

http://community.acer.com/t5/Gateway-eMachines-and-Packard/I-would-like-to-update-my-intel-HD-4600-d... I'm assuming you have Intel HD4400 graphics.  The driver and installation method in link above will work. The alternate manual installation method (the have disk method) is in screemshot below.     

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RELEVANCY SCORE 53.6

After the upgrade to Windows 10, there as no sound thru the speakers, I eventually saw the headphones were selected as the defaut device, so I changed that to the speakers .. but now I don't get any sound thru the headphone jack, unless I set them back to the default audio device .. There don't seem to be any audio drivers for the g550 for windows 10 .. currently its using the windows High Definition Audio Device driver v 10.0 Is there any solution ...

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RELEVANCY SCORE 53.6

i upgraded my pavilion dv6-7011tx to windows 10 and found my bluetooth driver is missing. and surprisingly there is no driver available in hp official website for this particular model for windows 10. after going through some feedback/comments i downloaded broadcam bluetooth driver for win 8 from hp official website. but still it is not working.pls do the needful...thanks in advance...

A:bluetooth not working after upgrading my dv6-7011tx to windo...

Hi: See if the W10 Broadcom BT driver works... This package contains the Broadcom Bluetooth driver for supported models that are running a supported operating system. Broadcom Bluetooth Driver is required to enable Broadcom Bluetooth devices. 12.0.1.695 Rev.A      Windows 10 (64-bit) http://ftp.hp.com/pub/softpaq/sp73501-74000/sp73899.exe

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RELEVANCY SCORE 52.8

audio sounds terrible and the EQ don't work in the beats program

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RELEVANCY SCORE 52.8

Hi All in HP ForumMachine:   5 years old ran HP PAVILION DV6 with 8GB Ram, 2.3Ghz processor/ turbo boost/ 650 GB storage HDD drivePerfect machine ran well with WIN7After Windows 10 update from windows 7 no black or blue screen, no freezing, update went smooth exceptSpinning loud noise and heat generated is medium to hot, not boiling by the cpu I guess.Evenings CPU high not not too bad 2-10%-40%/DISK runs sometimes for a short time at 100%/MEMORY 30%high usage when Norton scans, when windows run background processes for example : synoptics touchpad/google/localhosts services/ taskmaster itself/Norton/ and windows updates toodisk usage high  - memory highest for Norton and google/ HP assistant (uninstalled it) Memory check/disk checks/ scannow sfc/ disk cleanup show nothing wrongAll drivers updated/ anniversary update went okay and updates up to date.HP Cool Sense installed? can be turned on or off but no available configurations and HP assistant installs but windows says it does not install correctly via windows installer. Uninstalled it.Windows maintenance updated a drivers. What can I do to calm the cpu /turbo boost clocking  daily and noisily. Should I chage BIOS settings? flash the BIOS?  Issue: I think Norton and processes want to run faster than the machine?s capability ? or?event viewer error 37 Kernel:The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance st... Read more

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RELEVANCY SCORE 52.8

Anyone else encountered and solved this problem? I upgraded about 2.5 weeks ago and have looked everywhere for a solution. I finally got the wireless radio settings to apear when I press Fn+F5 but no bluetooth option exists. Today when I decided I had wasted enough time and tried to go back to Windows 7, it won't let me even though I still have Windows.old and it is whin the 30 day window. I feel stuck. I like Windows 10 but not having bluetooth makes me wish I would have left well enough alone and stayed with Windows 7. Anyone have a fix for either of these problems?

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RELEVANCY SCORE 52.8

Hi All, I want to post this here for other like me that have been discouraged with finding a solution to "no wifi" after upgrading from Windows 7 to Windows 10 on my HP Elitebook 8460p. Just so you know, I have a 802.11  43224AG Broadcom network card installed.   I tried various driver upgrades and every trick i found on the web but nothing solved this issue of "no wifi".Out of desparation I tried this....  Reset the Bios to Default  And it worked! The following HP article referring to a WWAN issue after Windows 8 upgrade was a hint that it might work with Windows 10.   It did. Here's the link to the article. HP Notebook PCs - WWAN Module Remains Off After Upgrading to Windows 8https://h20564.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=5056949&docId=emr_na-c03753654&lang=fr-... Hope it helps some of you. *(sorry but I won't be posting further)I felt it just really important to share with all of you.For me... i'm a really happy camper

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RELEVANCY SCORE 52.4

Hi,I reinstalled a fresh copy of Windows 7 Premium Edition on a HP Pavilion DV6 laptop after changing the failed harddrive. My first attempt at both. After installing all the drivers I could find from the HP website, I was up and running, but realized Windows Update would search endlessly. I tried all the boards, suggestions, and driver downloads I read about, but nothing is working. Windows Update Standalone Installer cycles endlessly as well. Almost everything I download to fix this issues requires Windows Standalone Installer for installation. Coincidentally, Windows Defender won't update either.  Can anyone help this newbie? I appreciate all your help.Thanks, NYJ

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RELEVANCY SCORE 52.4

I am refurbishing multiple desktop computers, each is a HP Compaq 6005 Pro Small Form Factor. On each machine (four tested) the DVD/CD - RW drive (Model DH-16AAL-DT2, DVD - SMB 16XLS, SPARES NO 581600-001) does not work, and each drive presents the same symptoms/issues. The below issues are present and consistant when booting from Windows 7 installed on the HD, Ubuntu 12, 14 & 16LTS installed on the HD, and Ubuntu 12 & 16 LTS run from a bootable USB. The issues are also present when starting the machine with no OS--a wiped drive, booting to BIOS (F10). 1. Upon start-up, before the OS loads, the drive emits a wrenching/wining noise.2. Upon start-up the green LED is active (constant) while the noise is audible.3. Pressing the button to open the DVD tray triggers both the same noise, and green LED.4. The DVD drive is connected to the computer/motherboard, the SATA Power port via the P6 connector, and the SATA Data port via the AVC connector. Both are connected to the motherboard.5. An audio file of the DVD Drive noise can be found here: https://wiki.opensource.org/bin/download/XWiki/pmasson/memo_voice_0b.m4a I have investigated this issue related to: the BIOS (v01.01, v01.08 & v01.17- http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02148961 drivers,- http://support.hp.com/bg-en/product/hp-compaq-6005-pro-small-form-factor-pc/4024556/drivers/ Any help would be appreciated, thanks,Patrick

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RELEVANCY SCORE 47.2

I accidently closed my laptop with the usb for a wireless mouse left on the opposite side off the keyboard where the power button is placed. It left a very small crack on the screen. I can?t even feel the crack. But yet the touchscreen does not work. How can such a small crack on the bottom right of the laptop screen, cause the entire screens touch feature to not work? Is there anything I can do to get the touch screen to work without replacing the entire screen?

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RELEVANCY SCORE 47.2

Hi i have a Hp revolve G1. When i got the laptop i found out that the touchscreen does not work. In system info it says that the laptop has pen and touch available with 10 touch points. I tried updating drivers and stuff but nothing seems to work . can someone help me ?

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RELEVANCY SCORE 47.2

My touchscreen is no longer working on my computer. I think it was after a windows 8.1 update. I have tried updating to windows 10. I also have tried opening my drivers and enabling touchscreen, uninstalling the driver, and restarting the computer along with other things. Any suggestions? 

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RELEVANCY SCORE 47.2

its been a days since touchscreen is not working smoothly in my pc.....please solve this 

A:touchscreen not working

  Hi @yukesh93 , Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion TouchSmart 14-n033tx Ultrabook and issues with the Touchscreen and  Windows 8.1. Here is a document on how to troubleshoot this Touchscreen with Windows 8.1. Please start  at the top and work your way down. Please let me know if something does not finish correctly. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. If this does not resolve the Touchscreen try to perform a System restore. Please let me know. Thanks.

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RELEVANCY SCORE 47.2

I have a aspire z1-621 desktop windows 8.1 64 bit and after a windows update the touchscreen has stopped working. I have tried device manager and reinstalling the drivers. I am missing the Ideacom Touch Driver but i cant seem to find it anywhere to download. Any ideas on how to fix the problem? Thank you!

A:touchscreen not working

A user on another forum who had the same problem said that is was an issue with the HID devices that correspond to the touchscreen getting disabled. Here the quote: SOLUTION that WORKED for ME:Goto Windows Device Manager (WDM) @ section, "Human Interface Devices" (HID).Note, you will NOT see anything labeled, "Touchscreen" in the entire HID list.Right-Click menu for each HID should look like the following list:      "Update Driver Software..."     "Disable"     "Uninstall"     "--------------"     "Scan for hardware changes"     "--------------"     "Properties" Obviously, if the right-click menu's 2nd item = "Disable" then it's already EnabledSOLUTION is to ENABLE each HID that 2nd item = "Enable" ALL OF THIS WOULD'VE BEEN MUCH EASIER IF THE DISABLED HID WAS LABELED, "TOUCHSCREEN"but sad to say it wasn't... and that's why I had to check each HID if it was enabled or not.

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RELEVANCY SCORE 47.2

I have a
HP Notebook - 15-f162dx (ENERGY STAR)
Model #: J9M38UA
Serial #: [personal information removed]
 
and  the touchscreen does not respond to my touch.  I had 8.1 and then update to 10 and it worked for a while and then all of a sudden stopped working.
 
Stephanie
 
 

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RELEVANCY SCORE 47.2

First off, YES MY COMPUTER HAS TOUCH SCREEN. I went through the trouble shooting guide to try and figure out what was wrong with it. When I search windows for "view pen and touch info", it comes back saying "no pen or touch input is available for this display." It is my understanding that this means my computer doesn't support touch, however I have used the touch screen on my computer before, I know it has it. Is there any possible way I may have accidentally uninstalled something required to us touchscreen on my computer? Is there anything that can be done to fix this problem?

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RELEVANCY SCORE 47.2

I recently updated to Windows 10 Home Insider Preview Build 14342.rs1, but my touchscreen no longer works.I checked to update driver, but no luck.. Is there a way to fix it? Where can I find the driver download? 

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RELEVANCY SCORE 47.2

The problem started with the free windows 10, I wish I'd never bothered, but am afraid to try to revert back to win 8.1 in case I break my computer.Is is that lenovo have not created a new driver to accommodate the touchscreen in windows 10 for the flex 15? thanks

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RELEVANCY SCORE 47.2

I have a all in on desktop 23-p100a, the touch screen has just stopped working, pc does not respond to touch at all. please help. thanks

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RELEVANCY SCORE 47.2

My touch screen is not working . I have followed all the methods provided in the support forum and doesn't seem to work. I don't even have a touch screen driver again and it is not available on drivers list to be downloaded . please I need my touchscreen back 

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RELEVANCY SCORE 47.2

i don't know why my touch screen is not working well 

A:my touchscreen is not working well

Thank you for visiting the HP Forums!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion x360 and the Touchscreen not working correctly. Here is a link that shows you how to fix this.Please ensure all Windows updates have been completed. Please let me know how this goes.  If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.

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RELEVANCY SCORE 47.2

MY DELL TABLET/LAPTOP INSPIRION 15'S TOUCHSCREEN IS NOT WORKING. I ONLY HAD THE COMPUTER 2 MONTHS. IT WORKED FINE UNTIL LAST WEEK. I AM NOT SURE IF IT DID ANY UPDATES. HOWEVER WHEN I GO TO DEVICE MANAGER IT NO LONGER HAS HID TOUCHSCREEN. I CAN FIND THE HID TOUCHSCREEN UNDER HIDDEN DEVICES BUT IT IS GRAYED OUT. THERE IS NO OPTION TO ENABLE OR REINSTALL. WHEN I UPDATE THE DRIVER IT SAYS I ALREADY HAVE THE MOST UP TODATE DRIVER. IT SAYS IT IS NOT CURRENTLY CONNECTED THOUGH (CODE 45). HOW DO I FIX THIS?

A:TOUCHSCREEN NOT WORKING

I'm assuming windows 10(or windows 8.1) is on the system....
I'd suggest you use System Restore tool on the system. At the left bottom taskbar, right click windows icon, click System, and then System Protection.

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RELEVANCY SCORE 47.2

My pc keyboard and mouse touchpad stopped working after upgrading from windows 8.1 to windows 10. My friend tried to fix the problem by opening the computer. The problem was not fixed, instead he created another problem, touchscreen stopped working. I tried to re-install touchscreen drivers, to no avail. When i try to open 'view pen and touch info', it says "no pen or touch input is available for this display". Now i don't know i can fix all this... Please help

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RELEVANCY SCORE 47.2

i am using Lenovo Yoga 3 and after i downloaded Microsoft Office 2013 it stopped working. I tried going through the control panel and the human interface, tried enable and disable but it still didnt work. Also tried the Mouse and Touchpad setting but still nothing happened.Even if i use it as a tablet or at tent mode the touchscreen wouldnt work. I am very frustrated here. If anyone could help me with this issue i would highly appreciate it. Thanks

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RELEVANCY SCORE 47.2

HI! I just purchased hp 15-f211wm notebook (touch) everything is fine but the touchscreen is not working i have looked for the drivers but found none please help me out

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RELEVANCY SCORE 47.2

I have a aspire z1-621 desktop windows 8.1 64 bit and after a windows update the touchscreen has stopped working. I have tried device manager and reinstalling the drivers. I am missing the Ideacom Touch Driver but i cant seem to find it anywhere to download. Any ideas on how to fix the problem? Thank you!

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RELEVANCY SCORE 47.2

My Touchscreen stopped functioning after installing Windows 10. I have done a factory reset to Windows 8 and upgraded to 8.1 I have followed all the repair options, but without success. Is there a firmware update or anything else that would solve the problem?

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RELEVANCY SCORE 47.2

My touchscreen does not work consistently. I removed Windows 10 and restored 8.1. I performed a factory reset. I have tried everything suggested on various forums and after what looked like potentially helpful responses on this forum, none of them worked. I have now discovered that if I run Command Prompt as an Administrator and enter sfc /scannow, part way through touchscreen starts working. However, it does say that not all processes could be rectified. Touchscreen then works for a while, and when it next stops, running sfc /scannow again does the trick. Is this a Registry fault? Can I fix Registry problems without loading unwanted costly software? Any ideas? My process of Command Prompt (as Administrator) then sfc /scannow doesn't take long, but is a bit of a nuisance! Help! Gordon

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RELEVANCY SCORE 47.2

i have a notebook 11-n012na & when we got it, all was working great, then we upgraded to windows 10 & touchscreen stopped working, so we did a fresh install of windows 8.1 & downloaded all the drivers & installed them all (well the ones it allowed us to do) touchscreen was working, BUT would not connect to windows update & now touchscreen has stopped working & is still not connecting to windows update, tried windows update troubleshooter & it still wont connect. Can anyone please help????

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RELEVANCY SCORE 47.2

Hi I've just had to reinstall Windows 10 on a B50-30 AIO (it came with 8.1 but I took advantage of the free upgrade).  As a consequence the touchscreen is no longer working.  Could someone possibly point me in the direction of what drive/exe I have to get to re-enable Many thanks

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RELEVANCY SCORE 47.2

me too, i already tried all the procedure, like hard reset, clean install, enabling HID Touchscreen, reinstall HID Touchscreen and so on. please help, i bought this laptop (pavilion 14 n-033tx) because the touch screen!

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RELEVANCY SCORE 46.8

Hey everyone, I picked up my Yoga today, and I love it. However, about an hour ago the touchscreen went completely unresponsive. The last thing I remeber doing, before noticing the touchscreen becoming unresponsive, was installing the Android SDK. (Well, I ran the installer, but it didn't recognize JDK). So, here I am, with the touchscreen not functional at all. Has anyone else had a similar problem? Does anyone have any suggestions? I tried the "refresh" and that didn't work. I'm probably going to try the wipe/clean install option in a bit. I guess that would tell me for certain if it's a hardware problem or not. I'm really hoping this isn't a design flaw with the 360 hinge causing issues. I really like the laptop, and would rather not have to deal with hardware issues like this down the road. :/ I'll be calling support in the morning, but was hoping to get this resolved tonight if anyone has had a similar problem.  Thanks!










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A:Yoga touchscreen not working...

Hi,
 
perhaps that program just donīt work with WIN8?
 
Try a Windows system restore and restore it to a point before you tried installing Android SDK.
 
Best
Andreas

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RELEVANCY SCORE 46.8

So a couple months back, my touchscreen and pen stopped working.I suspect that it was a windows update which caused this. I've tried following the steps on this forum, but installing the Wacom 7.3.4.28 driver hasn't fixed the issue.  

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