Over 1 million tech questions and answers.

Seagate Firmware update, now my laptop hangs and is sluggish (Ideapad 310-15ikb 80TV)

Q: Seagate Firmware update, now my laptop hangs and is sluggish (Ideapad 310-15ikb 80TV)

Got a notice from Lenovo updates about a hard-drive update. Went ahead and updated the firmware. Now my laptop randomly freezes and is sluggish. Is there anyway to downgrade the hdd's firmware?

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Seagate Firmware update, now my laptop hangs and is sluggish (Ideapad 310-15ikb 80TV)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 117.2

Can anyone please tell me if the above bios update is compatible with the 'non-touch' version of this laptop. The text suggests that it is included but when it goes to install it it pauses and tells me it is only for touch versions. I am now confused and understandably reluctant to go ahead. ThanksTF.

Read other answers
RELEVANCY SCORE 104.8

Help!!!!!! I'm a college student and have an assigment due in 4 days. I was using my laptop to do the assignment, walked a way and when i got back, it somehow restarted and cant boot. I really need a solution to fix it. Im really worried that my hdd is faulty, meaning that i have to redo the assignment again and lose all my files. Im also worried that the service/repair will take forever as there are many people complaining about it.

Read other answers
RELEVANCY SCORE 103.6

I got this issue for a long time. Don't know if this is a factory defect, or perhaps a design flaw on Lenovo. The battery was good to ok when I first got it, then came all the Windows 10 updates which made it worse. I would just normally use it and most of the time I only got around 1.5-2 hours. I tried everything, control start-up items, control background apps, disabled Fast Boot even reduced the screen brightness but to no avail. All my drivers are updated, even the BIOS.Does anyone have this issue? If you do, did you try any other tricks that might have even temporarily solved this issue?I wish some of the moderators can report this to Lenovo Engineers, so they can find a solution.

Read other answers
RELEVANCY SCORE 103.6

I have a problem in the touchpad, it doesn't work at all, (doesn't appear in device manager and the pointer disappears when i unplug the USB mouse) I tried all methods, the fn +f6, updated Bios, updated Drivers, re-installed Windows, even I made a test with a Linux live CD and everything worked except the touchpad. In BIOS there isn't any options regarding the touchpad as wellI was wondering if there is something needed to be enabled in firmware? I wonder. what can I do at this point, I am using an external USB mouse, but I need the touchpad to be working as well.* the laptop is new, there is no physical damage at all  

Read other answers
RELEVANCY SCORE 102.4

I recently bought a Lenovo Ideapad 310 about a month ago, shortly after installing all reccomended updates on the Lenovo companion app, including reccomended BIOS and Windows 10 updates my laptop has started getting semi random freezes. When a freeze occurs the entire system locks up, the sound makes a very short interval constant loop, and I have to preform a full reboot. It seems to happen more frequently when playing certain games (CSGO, Left 4 Dead 2) Less frequently when playing less demanding games (Starbound, Minecraft) however sometimes it feels like it can happen at any time as it has happened a few times just browsing the internet or once while idle and downloading something in the background.Sometimes I can tell when it's about to happen. In the case where the computer is about to freeze while playing CSGO I lose connection to the server, the game tell's me it's attempting to reconnect, every time I see this the computer goes into the freeze 5-10 seconds later, This morning I was fast enough to alt tab before the freeze and noticed that my laptop said it was still connected to the internet just before it then froze and I had to reboot I have no idea what could possibly be causing this but wanted to know what my options are or wether anybody else was experiencing similar constant and seemingly random freezes

Read other answers
RELEVANCY SCORE 102.4

i searched a lot for drivers but at support only given drivers for windows 10 x64 bit. https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/300-series/310-15ikb/80tv/downloads...i installed all drivers one by one but some gave success and mostly failed. i need drivers for windows 8.1 pro x64 bit. please lenovo team help to solve brand new machine lenovo 310 ideapad 15ikb 80tv. https://photos.app.goo.gl/r6tr8qreAAESqjnJ2https://photos.app.goo.gl/VEd9ErmF1zROrVJO2https://photos.app.goo.gl/K7lFW3TsFiVT2a4q2https://photos.app.goo.gl/1bFKyFt4993NgNRD2 wifi is not working also.......i need all factory drivers. audio, graphics, networking lan, wireless wifi, etc....please

Read other answers
RELEVANCY SCORE 102.4

I got my Ideapad and I want to know if I can upgrade my laptop's graphics card......The laptop got 2 graphics cards1) Intel's graphics card2) Nvidia dedicated graphics card Geforce GTX 920MX (2GB)upon that, I wanted to upgrade my Nvidia dedicated Graphics Card into Nvidia Geforce GTX 940 (4GB)....and so I am asking if this was possible or not for my case?

Read other answers
RELEVANCY SCORE 101.2

HelloI wonder if you can help me to know how to have advanced tabs in the insyde H2o in the latest bios version,I just need it desperately as some setting there closed the internal touchpad.Thanks 

Read other answers
RELEVANCY SCORE 99.2

Hey,To begi, I have 2 problems since I bought this notebook about 2 weeks ago1- The performance is so poor    I am running Windows 10 and what I can notice is the bad performance from such an i7 processor @2.7 to 2.9 Ghz with 8 GB RAM(DDR4) and Nvidia Geforce 920MX(2GB)once I remove the AC Adapter and run it on the battery it tends to be slower and even when plugged in it's still giving me like the minimal performance, I have another laptop which is processor i5 @2.3 Ghz , 4 GB of RAM(DDR3), Intel Graphics Card(1GB) and it is running at much higher speed and I have tested this on some game and the i5 PC gave me a Higher FPS(90+) while the Ideapad gave me something around 60So, is it because some kind of factory settings for the lowest performance ever on that PC as I want to change it? Please give me a decent Solution for that problem as I can't work on the Ideapad this way.....2- Since I bought this laptop and I am using it regularly so I wanted to limit the battery usage to increase its lifespan so I have download Lenovo settings and Companion to Activate the Conservation Mode but It never worked, It never limited the battery to 60% and the battery still goes to completion....So I need a solution for thatThanks in advance.

Read other answers
RELEVANCY SCORE 86.4

Hi!I did update for the Intel® Management Engine Critical Firmware Update (Intel-SA-00086) with:https://support.lenovo.com/downloads/ds501204 And after the update i did check if problem was fixed. It now says:Risk AssessmentBased on the analysis performed by this tool: This system is not vulnerable. It has already been patched.For more information refer to the INTEL-SA-00086 Detection Tool Guide or the Intel Security Advisory Intel-SA-00086 at the following link: https://www.intel.com/sa-00086-supportIntel(R) Capability Licensing Service Client software is installed and healthy, but re-key has failed. Please contact your system manufacturer for support.INTEL-SA-00086 Detection ToolApplication Version: 1.0.0.135Scan date: 01/12/2017 19:20:32 So about this part here:"Intel(R) Capability Licensing Service Client software is installed and healthy, but re-key has failed. Please contact your system manufacturer for support."What does it mean and what do i need to do? Thanks!

Read other answers
RELEVANCY SCORE 79.2

Hi,I definately can't find a driver for USB 3.0 for my lenovo Ideapad 310 - 15ikb -80TV (windows 10). The USB 3.0 port is working only on USB 2.0 mode and don't recognize my 3.0 flash disc and my USB 3.0 external hard disc runs only on 2.0 mode (the red light is for 2.0 and the blue light for 3.0)Thanks, for help

Read other answers
RELEVANCY SCORE 78.4

These are my issues:The System Recovery option found in the Novo Button Menu just opens GRUB to attempt to launch Kali Linux 2016.2.The Boot Menu doesn't show there are any Bootable USBs I have in its list. Even one with Kali Linux 2016.2 on it. It is not just not recognizing the USB as bootable, it doesn't represent anything is plugged in at all.Somehow, Kali Linux is now broken as well. So any help from within an OS on the system is not an option.My Comedy of Errors  When I installed Linux, I:Booted from a Bootable Kali USB, ran the LIVE option, and started the app gParted, a Linux option for a disk partitioner.Shrunk the partition holding my saved data created with windows 10 to accomodate the size and to make room for Kali.Deleted the other partitions. ---- I have done this many times, no, there is no way the hidden system recovery partition was present and deleted.Installed Kali As the only OS on my system.Broke Kali. Easy to do. It doesn't boot.I still have the lenovo BIOS, but linux boots from GRUB. My Bios is photographed and attached. But here are a few options that are modified.  USB Legacy [Enabled]  Boot Mode [Legacy Support]  Boot Priority [Legacy First]  USB Boot [Enabled]  How do I re-install/repair ANYTHING!??  

Read other answers
RELEVANCY SCORE 76.4

I have a 1TB Seagate Barracuda ST1000DM003-9YN162 like the one shown on this firmware update page:

Barracuda (1TB/disk platform) Firmware Update

Because i've been having problems waking from sleep mode I wanted to update the firmware on it from my version now CC9B to its current version of CC9D. I downloaded its windows update utility and ran it. Everything seemed ok, it shut down windows, restarted, ran the updater, then it said "FAILED" in big red letters then asked me to go back to Windows. I did, everything was ok nothing got messed up.

Why did it fail to update the firmware? Was it because I didn't have CC9C and it didn't want to skip from CC9B to CC9D? Do I need to update to CC9C first? What should I do?

The update utility says that it cant be run on "RAID Systems". My system is capable of RAID but I dont have a raid setup i use ACHI. Do I need to go into my BIOS and disable something that has to do with RAID? As far as I know I have nothing enabled that has to do with RAID. Any help is appreciated. Thanks.

A:Seagate HDD Firmware update failed. Why?

I suspect that if your drive is not listed here: ALL FIRMWARE UPDATES - see here - Seagate Community Forums
Which I don't see, a firmware update is not needed nor compatible with the update.

Also read this: Does my drive need a firmware update?

Read other 3 answers
RELEVANCY SCORE 76.4

Hello
Using dell inspiron 5448 with HDD 1 TB + SSD 8 GB, windows 10, 64 bit working fine.
Found the new Seagate fimware on the dell support as follows

Seagate ST500LM000/ST1000LM014 Firmware Update


File Name: Kahuna V_ZPE.exe
Importance: Recommended


Description: Hard-Drive (47.16 MB)
Release Date: 09 Nov 2016



Version: DEMM/DEMN ,A05
The installation failed on my laptop with an alarm box showing unable to identify the boot partition, please use the USB boot key or CD ISO image of this utility instead.
Confused since installation instruction said just download and it will be automatically installed.
Called Dell but the agent said nothing they could do.
Any suggestions?
Thanks

A:Seagate firmware update failed

I suggest you right click windows logo (or click yellow folder), click and expand 'File Explorer', 'This PC', and then check to see if Seagate update is either in your downloads or documents. If yes, I suggest you open the file and click 'Run As Administrator'.

Read other 7 answers
RELEVANCY SCORE 75.6

I own a S440 and I like to upgrade the firmware for the Seagate SHDD ( http://support.lenovo.com/de/en/products/Laptops-and-netbooks/ThinkPad-S-Series-laptops/ThinkPad-S44...) There is no bootable iso or anything I can use directly. At least I need the correlation between the extracted *.LOD files and the compatibles HDD. Seagte does not have any further information about this firmware upgrade. (https://apps1.seagate.com/downloads/request.html  , Part Number: 1EJ162-073) I guess some OEM restrictions.FreeDOS did not work. with this guide you could at least try to flash the firmware under *nix:https://github.com/jandelgado/general/wiki/Firmware-update-of-Seagate-harddisk-using-Linux Which firmware file do I need? (ST500LM000-SSHD-8GB)Why lenovo do not release at least a bootable WinPE for flashing firmwares?




Thinkpad T500 2082-52gHDD changed into SAMSUNG HM500LIMicrosoft Windows 6.1 Built 7600 - Windows 7

Read other answers
RELEVANCY SCORE 74

I cant update my Bios , kindly check my attached pic for error .


























Capture.PNG ?50 KB

Read other answers
RELEVANCY SCORE 74

I have installed Windows 10 and started installing drivers on this page https://support.hp.com/us-en/drivers/selfservice/hp-envy-touchsmart-15-j100-notebook-pc-series/54011... sp77075.exe Seagate Hard Drive Firmware Update When this etup is run now Windows does not boot. I boot in to Tiny core terminal and nothing goes on. Please help. Thanks.

Read other answers
RELEVANCY SCORE 74

hello , im just curious about my laptop with i5-7200u cpucan i change the cpu or upgrad it or its impossible ?thanks in advance

Read other answers
RELEVANCY SCORE 74

back light issue..This is new laptop and i see this from day1.Could i get it replaced? as this is not the standard i expected from lenovo.and i dont feel it as a perfectly finished product.


























20170707_204215.jpg ?3320 KB

Read other answers
RELEVANCY SCORE 73.2

I downloaded the Lenovo System Update checker (TSVU) then I searched for updates for drivers and found an update for BIOS, but when I install it, the error in the screenshot occurs.


























Screenshot_14.png ?476 KB

Read other answers
RELEVANCY SCORE 73.2

Ever since I got turned on my 510 for the first time, its fan has been spinning loudly, as if it was under a heavy load. Yet it isn't. Using HWMonitor I can see the temps resides at a cool ~30 degrees when idle, but the fans spins at the same level whether the temperature is 30 or 50, idle or under load. I figured perhaps a BIOS update would fix this problem, but I'm met with this error message. http://imgur.com/a/7FP0S Now, reading the error message, I can see that it addresses a EFI address. When I first got the computer, I did a clean install of Windows 10. To do this, I had to disable multiple things in BIOS such as Secure boot, Intel PTT, and enable legacy boot.  The BIOS update in question is the one below.http://support.lenovo.com/dk/en/products/Laptops-and-netbooks/500-Series/510-15IKB/80SV/downloads/DS...  

Read other answers
RELEVANCY SCORE 73.2

Hello friends,I bought a Lenovo notebook a couple of days ago and installed a Sandisk SSD replacing the original 1 TB Western Digital harddisk. I installed Windows 10 and then from the Lenovo webpage i installed the required drivers etc. And with the first restart the system did not boot and poped out a epairing disc notification. But no matter what i tried disc was not repaired.Anyway i reinstalled windows 10 and after installing the drivers once again the same thing happened. I suspect intel rapid storage drivers are causing this. But have not done any trial and error attempt yet. Any of you faced such an issue ? Thank you 

Read other answers
RELEVANCY SCORE 73.2

Recently purchased ideapad 510-15IKB Laptop with Intel i7-7500 CPU. Cooling fan is constantly running and very noisy. Updated the BIOS. Anyone else encountered this problem? Please share solution to this issue. Is Lenovo aware of this problem?

Read other answers
RELEVANCY SCORE 72.4

Hello, I recently bought the Lenovo Yoga 510-IKB, and when I would flip the screen, it would automatically rotate the screen.After a bunch of windows 10 updates, this function was gone. I checked regedit, and the SensorPresent was set to 0. And I can't set rotate lock anymore, anywere.  I set SensorPresent to 1 manually, but that didn't change anything either. Only yesterday I got an update from Lenovo for the bios, and I am now running V.2SCN26WW. In lenovo companion I cannot find the flip option anymore. Since they used to be in Lenovo Settings. But that app is gone now. In device manager I deleted the HID-sensorcollection v2 so that it could reinstall itself, but it didn't change anything either. Not sure what I am supposed to do now besides returning the laptop to the store. 

Read other answers
RELEVANCY SCORE 72

When I install seagate hd firmware update it shows this error message how can I install this update????

A:how to update seagate hd firmware update

The error message did not come through; all is there is a grey triangle.  Post the message as text.

Read other 3 answers
RELEVANCY SCORE 71.6

Hello i recently Bought This Laptop and the rotation worked just  fine, but after i updated via windows update It wont Rotate anymore, i looked around in a few posts about registry keys and enabling it. the rotation lock button popped back up but it still will not rotate. Any help is Appreciated it. I've Spent 3 days trying to figure this out so forgive me if this is a duplicate post. Model Number 80v5

Read other answers
RELEVANCY SCORE 71.6

I bought this new laptop 510-15IKB Laptop (ideapad) - Type 80SV I can't find the optical drive in my lap. Optical drive slot is available but there is no eject button on it. 

Read other answers
RELEVANCY SCORE 71.6

conservation Mode is disable but battery is not charging and conservation Mode icon is next to battery icon!!

Read other answers
RELEVANCY SCORE 71.6

Hello,A few days ago I've received my new Lenovo yoga 720 15". i've noticed that the bottom aluminium body plate is uneven and edges are curvy. I thought that this would not be a big problem, but the other day, after intensive use in an uncomfortable position whitch included me holding the laptop on the sides of the body. The uneven edge is too sharp for comfort.So, my question is, do I have a chance to change the product? Because I consider laptop to be defective. (otherwise, I really love the product )

Read other answers
RELEVANCY SCORE 71.6

Hi!A few months ago I bought this laptopLaptop Lenovo IdeaPad 310-15IKB procesor Intel® Core? i7-7500U 2.70 GHz, Kaby Lake?, 15.6", Full HD, 8GB, 1TB, DVD-RW, nVidia GeForce 920MX 2GB, Free DOS, SilverIs it possible to uprade it to 12gb of ram? I don't know why, but the first time I check the offer on that site, it said that it has available slots for more ram :/

Read other answers
RELEVANCY SCORE 71.6

bilgisayar?m?n ?u an itibariyle onar?m durumunu detayl? bir ?ekilde göremiyorum. seri numaras?ndan arama yapt???mda lenovo bdh diye bir site üzerinden onar?m? devam etmektedir diyor. detayl? i?lemlere nereden ula?abilirim. ald???m ilk günden beri problem ya??yorum. HD %100 kullan?m veriyor ve ses geliyor. lenovo ve microsoft uzaktan ba?lant?larla çözemediler sorunumu. ?u anki i?lemleri detayl? takip etmek istiyorum.

Read other answers
RELEVANCY SCORE 70.8

Hi, I am using windows 10 on my Laptop Lenovo IdeaPad 520-15IKBand I can't install the nvidia driver not with windows update, not with system update, i tried installing it manualy. It gets stuck at system check. When i go to device manager it only shows the Intel graphic card. What do i do?

Read other answers
RELEVANCY SCORE 70.8

My new LAPTOP is kind of slow and I find the smart graphics switching doesn't actually work. Tried to trouble shoot with Lenovo customer care and even updated to the latest windows. Didn't help much. Can anybody help?

Read other answers
RELEVANCY SCORE 70.8

My new LAPTOP is kind of slow and I find the smart graphics switching doesn't actually work. Tried to trouble shoot with Lenovo customer care and even updated to the latest windows. Didn't help much. Can anybody help?

Read other answers
RELEVANCY SCORE 70.8

Hi all! I started the Firmware Update on my T460s as suggested by Lenovo this morning. The problem is that it seems to be hung, more than 2 hours have gone and nothing happens (stuck on installing the firmware package). Anyone familiar with this situation? Need hints on what to do next. Regards/Gert   


























Firmware update stuck.png ?286 KB

Read other answers
RELEVANCY SCORE 70

I am using  510-15IKB Laptop(ideapad) with windows 10 and it is only 4-5 months old laptop, it shut down when it is charge 50% or less during working on battery , while battery is only 20 days old because last battery performance was not good so company change the battry. So battery as old no issue but when i am using laptop on battery after  some drain it shut down the laptop. And after that shut down laptop take 4-5 time more in starting to normal starting. During my conversion with support technician he tell me for windows recovery but it do not have any effect, then he tell me for calibration but during draining in calibration it also shut down at any percentage so it also not completed.Now i am using this new laptop as a desktop due to issue because the work i do at time of shut down goes because it only stores in RAM.  Also its BIOS is updated and all recommended drivers are updated.Some times its battery only charged upto 90% while I put it on charge for 10hours. Also its performance is not relevent as it works sometime on full charged battery for 3hours and some time only 1hous while before 1 month it was 4:30 hours-  5hours on a full charged.

Read other answers
RELEVANCY SCORE 69.2

Hello, my name is sebastian, I need to know if i can extend the memory ram on my "310 Touch-15IKB Laptop (ideapad) - Type 80TW - Model 80TW0004US". Now it's 8gb and I need to extend to 16gb or 32gb, the laptop has 1 bank to the ram ddr4. thank you

A:Extend ram - 310 Touch-15IKB Laptop (ideapad) - Type 80TW - Model 80TW0004US

Hi smbarrionuevo aka Sebastian,
 
Welcome to the Community Forums.
 
As indicated in the specification of the hardware manual (page27):
Max supported RAM (OEM recommendation is 12 GB
Slots: SODIMM × 1, on board × 1
 
Since you have a soldered 4 GB ram, you can have another 8GB to replaced the 4GB on the slot for 12 GB.
Can't really vouch for functionality for more than 12GB although third party reseller scanner like crucial may offer something bigger like here. This was also done on by fellow member slikvic24 adding 16GB to his ideapad 310-15ISK.
Always get return options to be on the safe side.
 
If you are ok with adding just 8GB then part number and suitable 8GB OEM ram are listed here along with substitute if you need it.
 
Hope this helps answer your query.
 
Regards
 

Read other 1 answers
RELEVANCY SCORE 69.2

Yoga 710-15IKB Laptop (ideapad)  80V5   - Ghost/phantom Touch IssueThis issue almost made me crazy. I have try to  find out anyway to solve  but all failed. my english is too poor  so I copied another friend's post becaused we have the same issue and also have the same way try to solve this. thanks bro.Geochamp Dear Community, dear Lenovo People, I have the same problem. It usually occurs after waking up the Laptop from Standby. Sometimes, not always, a reboot helps. What I encounter in detail:- "Ghost Touch" Phenomenon  ,Ghost touch What I've tried so far to fix it: Firmware update: Even though my screen is an LG and is clearly affected, the firmware update program told me it is "not at risk" and wouldn't need an update. So this solution: https://support.lenovo.com/de/de/products/Laptops-and-netbooks/Yoga-Series/Yoga-3-1470/Solutions/HT1... does not work, at all.Updating drivers: I've updated drivers several times with no lasting positive effect on the issue. Win 10 Updates: Seem to have no effect whatsoever, but I figured are worth trying. Lenovo Updates in Lenovo Companion: No effect. Hardware check in Lenovo Companion: Reports no hardware failures. Calibrating Touch and Stylus: No effect. Once it even got worse, but it certainly didn't fix anything... I don't know... Deactivating and reactivating touch screen in the Device Manager: Seemed to help at first, but the issue keeps reoccurring.... Read more

Read other answers
RELEVANCY SCORE 67.6

On the task bar my audio symbol has a red x next to it.  When I place the curser over the audio symbol it displays the message "No Audio Output Device is installed".  I have downloaded The Realtek driver and after installing the driver I got the message "The driver installation wizard successfully scanned your machine but did not find any device to be updated".  I ran the device manager and it does not list a device for audio/sound/speaker.  I have not removed any hardware from my computer and the sound was working before the firmware update 2.23.0.  I had the same problem several months ago after an update and I downloaded the driver and it corrected the problem.  My computer is under warranty so where do I get it fixed?

Read other answers
RELEVANCY SCORE 67.2

Hi! I recently bought an Inspiron 15 7000 (7559). I went to the "Drivers and Downloads" section of the Dell website for my model and downloaded and installed the latest  drivers and updates.
The issue happened when I got to the "Seagate ST500LM000/ST1000LM014 Firmware Update" download. I opened the bottom of the laptop and made sure that the update was for my HDD. My model was ST1000LM014 so I downloaded the update "Kahuna_ZPE.exe" and ran it.
It started to run but then stopped at where it said "rEFInd - Initializing" and a bunch of lines saying "Binary is verified by the vendor certificate". I thought maybe it just took time to initialize so I left for a workshop I needed to do at work and asked my wife to see what would happen. 8 hours after when I got home, it was still on the same screen. Now, when I switch it off and on, it always goes back to the same screen.
Has anyone encountered the same issue before and know how to resolve this? Thank you.

A:Stuck at "rEFInd - Initializing" after trying to update Seagate HDD firmware

Same here

Read other 13 answers
RELEVANCY SCORE 67.2

Hi! I recently bought an Inspiron 15 7000 (7559). I went to the "Drivers and Downloads" section of the Dell website for my model and downloaded and installed the latest  drivers and updates.The issue started when I got to the "Seagate ST500LM000/ST1000LM014 Firmware Update" download. I opened the bottom of the laptop and made sure that the update was for my HDD. My model was ST1000LM014 so I downloaded the update "Kahuna_ZPE.exe" and ran it.It started to run but then stopped at where it said "rEFInd - Initializing" and a bunch of lines saying "Binary is verified by the vendor certificate". I thought maybe it just took time to initialize so I left for a workshop I needed to do at work and asked my wife to see what would happen. 8 hours after when I got home, it was still on the same screen. Now, when I switch it off and on, it always goes back to the same screen.Has anyone encountered the same issue before and know how to resolve this? Thank you.

A:Stuck at "rEFInd-Initializing" after trying to update Seagate HDD firmware

I had the same issue on my Dell 7559 today. When it tried to install the update it seemed to go into a loop with similar info. The only way I got it to proceed was - at the point where it changes screens (on my PC, it changes) a list of options appear. After much trial & error, I found I could move from one selection to another, then make a selection by moving the up/down keyboard arrows and entering a choice. Some of the options led to the "Safe" screen, which I couldn't find a use for. The top listing was the only one that I hit on that went through a cycle, that didn't seem to end correctly, but at least it stopped the loop. I'm sur Dell support is needed to make any sense of this one.
If I learn any more, I'll update the info.  Mike

Read other 8 answers
RELEVANCY SCORE 64.4

I am a very frustrated and angry customer at the moment as i keep running into Road Block and unacceptable answers.  This issue is enough to cause me to never buy another Lenovo laptop or any laptop at Best Buy!I bought my computer in July and in September i noticed a key had popped off-  the "< ," key next to the M key.  I have used the key board only when i was setting up-  now at my office and at customers i set it in downward dog mode ;-) and use a blue tooth key board.    So it is not from use that it broke.   I took the laptop into BEST BUY and was told that the key was missing a metal part on the back so they could not fix it onsite-  i would have to send it in and be without my laptop for a week to 10 days - unacceptable -  this was a month or more ago. I searched on the LENOVO website and could not find a way to purchase a single or the entire set of Keys!  I am self employed as a software consultant.   My life is pretty busy and i finally decided today to bite the bullet and ask for a call from Lenovo support.  Again i am told the only way to fix this is to send my laptop in for a repair.  I asked to just be able to buy a KEY - i am told that well they do not sell individual keys - they would replace the entire keyboard!  So sell me the keyboard and or send me one an i will take into best buy to have them replace it while i wait.  They cannot do that.   I live... Read more

Read other answers
RELEVANCY SCORE 62.8

I bought new V310-15IKB Laptop and I've been using it for three days. Today I turned it on like always (the battery was fully charged the day before, so without the charger connected to it) and a windows update popped out. But at the same time at the screen there was some weird message (I made a photo) So I clicked Enter and it turned on. I saw that the battery is 97% and connected the charger, but it wasn't charging at all to my surprise (it's written 'connected, not charging'). I reset the laptop and problem is still the same. When I disconnect the charger the battery is running lower (from 97% to 95% and so on), when I connect it it's not charging. It's a huge problem for me, I need laptop to work, so I asked my friend to help, but he checked the saving energy thing in lenovo companion and it's turned off, we have no idea why this problem with battery exists. I need my laptop for work, if I can't get it fixed in a few days I have to go to the shop and return the laptop and buy something else instead. I really like it, don't want to do that, anyone can help me with my problem? And sorry but English is not my first language, I tried to translate everything the best I could.

A:New V310-15IKB Laptop, battery doesn't charge after the update.

Looks like Windows Update is trying to update your BIOS. Maybe try connect device to power socket and repeat the update.

Read other 3 answers
RELEVANCY SCORE 60

January 26, 2009 (Computerworld) Last week, Seagate Technology LLC tried to appease users who for the past two months have swarmed its online support forum to complain that desktop hard drives have been freezing up during data transfers or failing altogether.

Seagate late last week released the second of two fixes for the firmware bug that caused the problem, and it offered affected users free data recovery services from its i365 business unit.

The company first tried to fix the bug on Jan. 16, but new firmware it released that day had flaws of its own.

use the link above for the original article
 

A:Warning: Seagate HD Firmware issues

I've been following this for the past couple of weeks now, I think the point the article is trying to make is that the 1st firmware revision released on the 16th also bricked drives, but the 2nd firmware fix is OK... at least the drive I applied the 2nd firmware to is fine.

I've got 5 more to try.
 

Read other 2 answers