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Ideapad Y580 sound cutting out

Q: Ideapad Y580 sound cutting out

Hey everyone, I have a question regarding my Ideapad Y580 and a strange sound error I have been experiencing over the past few months. Windows 8.1 Pro w/ Media Centeri7 3630QM8GB RAMGTX660M500GB Samsung EVO 840 Ok here's the sound issue. After using a program such as Minecraft, VLC, Nightingale, the sound will completely cut out. When checking volumes, sound will not register. Oftentimes, the sound control panel will say the device is busy. Things I've tried so far:1) Disabled Realtek Digital Output2) Installed latest driver3) Checked current processes for remnants of programs using the sound card.. nothing. Sometimes when I have one of the programs open, for example playing minecraft, when I start a video in VLC, there will be no sound. The only sound comes from the game. The only thing that really restores the audio is a full restart of the system. Logging out and back in will not restore the sound.Has anyone experienced this issue? Is there a way to fix this problem? Thanks guys!

Preferred Solution: Ideapad Y580 sound cutting out

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Ideapad Y580 sound cutting out

One suggestion..... have you tried uninstalling the audio driver, reboot the computer and then install a fresh copy of the driver. If the previous driver installation was faulty, installing the latest driver may have not corrected the problem.

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Hello, As stated in the title, I have a Lenovo IdeaPad y580. I purchased it approximately three-and-a-half years ago, and only now is it really beginning to chug durings its processes. Point is, I want it to last perhaps another half year or so while I finish saving up for another computer. As a gamer, I'm fine with the limitations of the GPU, but sometimes my laptop legitimately has issues processing stuff, such as loading Google Chrome properly. I know enough about Windows to clean out viral matter and uninstall programs that I don't use that are running in the back. But does anyone have any tips or tricks to make this hunk of junk last maybe six more months before it becomes unusable?TL;DR I need to make my laptop run at least a reasonably sub-average to average level for six more months. Any tips are appreciated.

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Does anyone actually know if the "Dust Removal" in the energy management program actually works to remove dust from the laptop? I'm a bit reluctant to open up and dissect my laptop to check for any dust accumulation at this point, since everything has been running fine.This question came to mind since I saw that the filter at the bottom of my laptop was kinda caked in fine dust - wondered if the same was inside my laptop. I got the laptop in December 2012.

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A:Dust removal in Ideapad Y580

hi marshchen,
Welcome to Lenovo Community Forums!
That application can only minimized collection of dust in the Exhaust system of your Laptop.
    Since the process of the vents is to get air fom the outside to pass through the heatsink . Dust collection cannot really be avoided.
   One symptom of a fan and vent dust is that when the vents blow very hot and minimal air and the laptop is heating up more than usual.
A yearly cleaning would be ok.
  You can refer to the Maintenance Manual of this model on how to open the cover and get to the heat sink.
You might also want to refresh and apply new Thermal paste to the Heat sink.
Just be careful on the plastic parts and also wear an anti static starp. If you're not comfortable doing this, You can opt to have a repair center do this.
Best Regards
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Greetings! While I do understand that on Y580 there is no hardware button available for the thermal management software, I do not understand why this software is not included in the drivers. To use it, should I install the energy management drivers for another Y model? Is that recommended at all, or are there risks? Please advise on how I can enable thermal management safely for my IdeaPad Y580. If that cannot be done, please give instructions on setting up SpeedFan or some other fan control software. Thank you. Best regards,S

A:Thermal management on IdeaPad Y580

Yes you need to install energy management for controling fan speed.Dowoad from belowhttp://download.lenovo.com/consumer/mobiles/cagt24ww.exeThere are no risks.

Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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Hello All, I have a Ideapad Y580 laptop and its battery is not charging anymore and I am in search for a replacement battery. Battery part number - L11P6R01 [72WH 6700mAh 10.8V 6 Cell] Can someone please help  me with a link where I can buy this battery? Can you also please let me know if there are any other battery models that works on Y580 and where to buy them [Like battrey cross reference ]? I searched the lenovo site already for this battery in accessories>Battery section and I couldn't find this battery in the list. In amazon/ebay i found so many compatible brands but not genuine one.  Thanks in advanceVivek

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My original HD is going bad so I decided to buy a new HD and an mSATA SSD. I've read more forums and watched more videos then I would have liked and I still can't find anything that can walk me through this. I want my mSATA to be configured like my original HD with a C: and D: partition and it to be able to run one button recovery and everything else that the original HD was able to do. Then I want the replacement disk HD to be just for storage. My computer did not come with an mSATA originally. It does have Intel Rapid Storage Technology but I can not find RapidTool.exe which some of the forums say is needed.

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A:Adding an mSATA SSD to a Y580 ideapad

 If your old HD is still operating, you should be able to clone it using the steps shown below.   Be warned that you must clone the whole drive, including all the hidden partitions, and can only resize the Windows Partition or the OKR recovery will not work, so the new m.2 SSD must be large enough to hold the entire contents of all the partitions of your existing HD drive.    Use Windows Drive Manager to view the sizes of the other parititons on your HD> If you need to make room, back up all your data and then delete from the current OS drive partition before cloning. http://www.laptopmag.com/articles/install-m2-ssd-lenovo-t440s Read this thread as well, it points out some important rules that must be followed when cloning so thaat OKR will work afterwards.https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Enable-onekey-recovery-after-HDD-to-SSD-cloning... Hope that helps, and good luck  

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I need help with my in-laws laptop.  From the beginning.  My in-laws thought they had a virus and called their IT guy. He told them to bring both computers to him immediately. So they took the desktop and laptop to him. After several weeks they got both back and with a bunch of horror stories. Shortly after that the Y580 went into the black screen with flashing cursor in the top left. My father in law took it back to him and after 4 more weeks he said its a lenovo problem and they wont address it and its garbage now. So he sold him a new laptop.  What are the steps I can take to get this fixed?  I feel that he took advantage of my in-laws and that this should be fixable. Thank you

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I am getting notices thatthe 1tb hard drive is about to fail. What steps do i need to take, besides backing up files. Only program i really care about after personal files is Office.  I've upgraded it to Win 10.Do i just take out the old HD and put in a new?  is all the recovery info on the ssd?Thanks...

A:Ideapad y580 hard drive replacement

Hi vector74 , 
Welcome to the Community Forums.
Once you have the indication of a failing harddrive, ensure that you have backed up all files needed and that you have the product keys of your software as you would need to re activate it. Check if you can still create your recovery image .
Check your Mircosoft account for activated status and entitlement of the digital license for guarantee.
Factory image is on the original drive but since Windows 8 and Windows 10 image is easier to download with the needed drivers in the support site, then you don't need to worry since activation would be automatic as an OEM systemboard keeps it coded inside.
Hope this help answer your query.
Update us how it goes best for you.

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I need help with my in-laws laptop.  From the beginning.  My in-laws thought they had a virus and called their IT guy. He told them to bring both computers to him immediately. So they took the desktop and laptop to him. After several weeks they got both back and with a bunch of horror stories. Shortly after that the Y580 went into the black screen with flashing cursor in the top left. My father in law took it back to him and after 4 more weeks he said its a lenovo problem and they wont address it and its garbage now. So he sold him a new laptop.  What are the steps I can take to get this fixed?  I feel that he took advantage of my in-laws and that this should be fixable. Thank you

A:Ideapad Y580 Black screen with cursor

Hi cablecons,
Welcome to the Community Forums.
We would need to isolate the the stage where it causes the issue.
Making the BIOS appear onscreen is a good sign that the sytemboard is functional and we can continue on possible issue with the harddrive or software/drivers.
Here is the hardware manual for parts removal guide.
To start, unplug the charger and remove the battery. Press and hold down the power button (12 seconds) to drain flea power. Connect the AC charger and press the One key recovery button (item6 page 71) and check how it goes.

This supposes to power on the laptop and shows Novo menu.
If same black screen then disconnect the charger and remove the harddrive, press the power button down for 12 seconds. and turn on using the same One key recovery button.
Update us how it goes.

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Hello there,I have just recieved my Lenovo Ideapad Y580 and it is working fine,I have an issue and it happens while connecting AC adopter to my laptop i can feel small electric shock when i touch metal Components and  whether the laptop is turned off or on.I did not find a solution yet,my question is this dangerous on my laptop?can this hurt it ?because i'm using it most of the day.Thanks in advance.


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A:Tingling Sensation When touching Ideapad Y580

Hi Ahmed,
Please check this thread. It answers your questions.

--------------------------------------------------?--------------------------------------------------?--------------------------------------------------?------------------------------------------Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an Accepted Solution

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I've been using this laptop for around a year or so now, and it's worked perfectly up until this point in time.  The issue that I'm currently having is entirely mechanical. At the moment, my keyboard is intact and works just fine. However, if I press a key, (mainly the 'e' key) off-center, it pops the entire key up and I have to click it into place. It's not life-threatening or crucial to the machine's function, but when I am busy typing papers or lesson plans, having a key on the most constantly used vowel key continually pop up really puts a dampener in things. I've taken the key out and have tried to click it back in. While I can't see what's going on (given that there's a key in the way!), I can most certainly feel it clicking into place twice, both clicks stemming from the right side of the 'e' key. It seems that, to the best of my knowledge, only two out of four prongs that are meant to keep the key in place and in line are actually snapping and holding the key down. Whenever I type off-center and to the right, the entire left side of the key snaps up and must be pushed back into place. I'm wondering if there's anything I can or should do. Given that I've had my machine for over a year now, I'm unsure if my warranty still covers it (speaking of, is there a way to check warranty status online?). Please, if anyone has any advice on how to fix or replace a busted key/keyboard, please, let me know!

A:Lenovo Ideapad Y580 - Keyboard Issue

A replacement keyboard (chicony, oki, or dafon are the makers - be sure to look for the manufacturer label and p/n right below the lenovo p/n on the back to get a genuine keyboard) would make a good spares, they are about $30 on ebay. I replaced a broken key on a few different laptops but much prefer to swap out the entire keyboard.  Once a single key goes bad it's likely that more keys will start to fail (note that 'e' is perhaps the most commonly used key on your keyboard because it's the most popular vowel.  Other popular keys like 't' might be failing sometime soon).  So I would suggest you buy a spare keyboard and save it until you can't live without it, the procedure to replace the keyboard is a 10 minute swap. If you want to replace a key, a sharp tipped (xacto-style) knife blade, and a loupe (magnifying lens) are important accessories.  Buy from a reputable site which has good instructions ( http://www.laptopkey.com/ ).  Unfortunately, the key and hinge are manufacturer-specific (OKI, Chicony, Dafon, see above) so you will need to determine it from the guide on www.laptopkey.com.  When I fixed our Acer c720 I also used needlenose pliers to bend a metal tab back into place, the key hinge wasn't seating correctly because the metal tab had bent and was open too wide.  The Acer c720 has a nightmare keyboard to replace with 75 different locking plastic tabs that bind it to the undersize of the palmrest, so i had little choi... Read more

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Alright, so early I tried to overclock my Nvidia GTX 660m Card, and it worked. the base clock speed is 835mhz, and the memory is 2500mhz. I OC'd the clock speed to 970mhz, and the memory to 3000mhz. It all worked fine, and boosted my gaming framerate quite a bit in PlanetSide 2 and Skyrim. ( I used NvidiaInspector to overclock, btw.) I went back to the overclocking interface, and accidentally set the memory rate to around +1300mhz. I then, without realizing, clicked on set OC settings, and it crashed my card. It rebooted, but now whenever I go into Nvidia Inspector to check my clock/mem speed, they're both set on 405mhz while idle or if there's a high load on my card. It's been stuck like this for a few hours, and I've tried several tweaks to fix it, including a reboot, rolling back the drivers, and then reinstalling the drivers, etc., with no resolve. I really need some help, as this is affecting my gaming horribly, and I'm getting terrible framerates. Please give suggestions/fixes as quickly as possible!


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Hi,I upgraded my Ideapad Y580 to windows 8 and now I can't get the function key combination to turn on my wireless hardware.

Yash Manivannan

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A:Function Keys not working on Ideapad Y580 after up...

Please install lenovo energy management of windows 7 and then press fn+f5. The one of windows 8 does not work properly.http://download.lenovo.com/consumer/mobiles/cagt24ww.exe

Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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Hi all;
Currently, i owned a Lenovo Y580 and defnitely want to downgrade from Windows 8 to Windows 7. Here is a couple of questions.

Question 1:
I am using an Intel SSD (solid state drive) 330 series as my main drive (NOT a hard disk) and just wondering if i need the following driver being:
- Intel Rapid Start Technology for Microsoft Windows 7, and
- Lenovo EE Boot Optimizer?

Question 2: The sequence of loading the drivers.
As i need to re-install all the drivers for Windows 7, please kindly advice what are the sequence for me to load the drivers?

Audio: Realtek Audio Driver for Microsoft Windows 7 (64-bit)
BIOS: BIOS Update for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Bluetooth and Modem: Bluetooth Driver (CyberTan/Broadcom, Liteon/Broadcom, Liteon/Atheros) for Microsoft Windows 7 (32-bit, 64-bit) ? IdeaPad Y580
Camera: Camera Driver (Bison, Chicony, AzureWave) for Microsoft Windows 7 (32-bit, 64-bit) ? IdeaPad Y580
Card Reader: Jmirco Card Reader Driver for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Chipset: Intel Chipset Driver for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Chipset: Intel Management Engine Interface for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y580
General Information: Hotfix for Windows 7 (32-bit, 64-bit) - IdeaPad Y580
Mouse and KeyBoard: TouchPad Driver (Cypress, Synaptics) for Microsoft Windows 7 (32-bit, 64-bit) ? IdeaPad Y580
Networking LAN (Ehternet): Atheros LAN Driver for Mi... Read more

A:Lenovo IdeaPad Y580: Sequence for downloading drivers.

Hi cheesum, Did you look here ? Windows 8 - Downgrade Instructions

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Hi everyone, Yesterday I performed a clean install of Windows 10 on my Ideapad Y580 after upgrading from Windows 7. Everything goes smoothly except for the machine doesn't detect any Bluetooth device and I couldn't find any suitable Bluetooth driver for this laptop. Has anyone encounter the same problem? Any solution for this? Thank you in advance.


A:Ideapad Y580 Bluetooth device is missing in WIndow...

I recommend you to use bluetooth driver for the following thinkpad models which was provided for windows 10: Lenovo B430ThinkPad Edge E430, E435ThinkPad Edge E530, E535ThinkPad Edge E445, E545The following is URL; http://support.lenovo.com/us/en/downloads/ds031759 I installed the above bluetooth driver for my Y580 after installing windows 10  and it works without any problem to me. Regards,

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Hi, I have an IdeaPad Y580 with Windows 10 Pro. The battery is 10.8V, 72Wh, 6700mAh / 11.1V 6200 mAh. The battery indicator in Windows was showing something like "65% not charging" the whole time. I went to Lenovo's "Energy Management" tool and started "Battery Gauge Reset".The software said this will completely charge and discharge the battery and I should not use the laprop in the meantime, so I left it running the whole day. When I came back the machine was hanging: screen was dark, the keyboard did not respond. The power button was lit up, but did not react on normal push. I pushed it longer for a forced shutdown and voila. The laptop is now dead. It does not start. When I press the power button, the battery indicator LED blinks 3 times in orange and stops. The only way to start the laptop is to remove the battery, unplug the power supply from mains and shorten the mains lead to discharge any capacitors. Moreover, decided to measure the voltage coming out of the power supply with the battery in the laptop - the connecting leads i used went really hot within seconds and the voltage dropped from 19.5 to under 18.5V. I am not sure what is going on, but either the charging circuit or the battery is overloading the power supply. Any help?  

A:IdeaPad Y580 - "Energy Management" killed my batte...

grep wrote:The battery indicator in Windows was showing something like "65% not charging" the whole time.The display "nn%, not charging" is normal when the battery conservation mode has been activated.  The thinking is that the batteries in laptops which spend most of their time on mains power will have longer useful life if not kept at 100% charge all of the time. The value for "nn" seems to vary.  I have one version of the "Energy Management" application that uses "80" for "nn", whereas the current version of the app uses "60" for "nn".  So the value of "65" is not out of step with these values. I cannot offer you any advice to extricate yourself from the bad place where you now find yourself.  It needs someone with more knowledge than I.  Good luck. -- from CyberSimian in the UK

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Hi, Due to sluggish performance and virues issues, I decided to reset my Y580 PC. Took a backup of my data. Tried one key recovery button. It showed error message. So, used "Reser this PC" option under Settings>Recovery page. Selected "Removed everything" in the next step. Then after several minutes, it said reset was complete but some files cannot be deleted. Then it started the installation of Windows 10. Now it stucks in 64% and keeps restarting. Can someone help me with this?

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I am having sound trouble. The sound is cutting out. Sometime it works fine. Recently, it will just cut out, stay really low are only be static. IT happens with music and also when I am video chatting. Someone may be talking and the sound will just go really low or cut out completely.  I have had technicians reinstall all drivers and it will work sometimes but not all the time. Sound seems to work fine with headphones.

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this has been bothering me for about 2 weeks now just started to happen out of nowhere, every now and then it will work like normal, i currently have my blue yeti set up so my sound comes through that i have tried using different audio outputs and plugged the yeti into different computers and it works fine so its not that, i have no idea what could be the cuase and have tried everything that i can possibly come up with so any suggestions.

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So I have been getting a message saying "windows generic host process win 32 has encountered an error and needs to shut down" and soon after I can't play music in windows media player, or hear the sound on youtube videos.Here's the logs I have from following the guide:DDS (Ver_10-10-21.02) - NTFSx86 Run by General Me at 22:40:05.85 on Mon 10/25/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.422 [GMT -7:00]AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\Program Files\Alwil Software\Avast5\AvastSvc.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEsvchost.exeC:\Program Files\Cobian Backup 10\cbVSCService.exeC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched... Read more

A:Sound cutting out

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:

/m... Read more

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Hi everyone, I am new to all this. on my windows xp , over phone lines, the sound keeps cutting out. On line music sites come in fine for a few minutes and then they go away and comeback.
Any suggestions? thank you

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Whenever i'm listening to music on my computer and i try to do another thing in a different window, after about 5 minutes the sound will cut out and i can't hear anything until i reboot my computer.
It can't be the speakers because the bar on my media player stops moving too.

This is really frustrating, can someone please help?

Edit: It cut out while posting this topic

A:Sound keeps cutting out

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Hello,i am new to this forum so be gentle to me

Let me start about my problem,5month ago i got my pc,and evrything worked fine,few days ago i buyed i7 procesor and computer case,i put evrything in new case and assemble it. Now evrything is working fine until i try to play games or music on players or you tube,or any type of music,

Here is what is going on,if u turn on BS Player and i put volume up to 100% music is playing

but then problem start when sound start cutting out and this happen
Now trick is if i reduce volume to mybe under 50% it will work no problems but as soon i set volume over that limit somehow sound start cutting out, I tryed 2 headsets,speakers and nothing just played music widouth anything plugged in same thing like on pictures happen, music playing then disconect and it say to me like no audio device conected but music is playing
Whole pc is assembled in same place where i buyed it,even case and procesor i took it to them and they did assembly now they checked connections from motherboard to jacks evrything is fine,i tryed reinstaling windows 8 to 7 to try tryed uninstaling audio drivers and instaling again,instaling diferent no joy.

I would aprechiate if anyone know what is the problem here and how to fix it. Thank you,Hope you guys can understand me english is not native language

Thank you!

A:Sound Cutting off!!

Somebody?? Please?

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When I play games on my PC after about 30 mins the sound will cut, untill i close the game and wait abot 30 mins it will come back, Know why? and how I solve it?

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I have Windows 10 and for probably over a year it's likely that I've had a virus on my computer. Something occasionally pops up with something called 'binkiland' which I have deleted a few times and ran avast anti virus scans and deleted but it's never properly gone. Recently, my computer's sound functions have completely stopped working after about 10 minutes into steaming something/playing previously downloaded music/Skype calling - either the sound playing cuts out and the film/music etc freezes shortly afterwards, or with the case of Skype, the microphone stopped working though I could still hear the other person. I don't know whether the sound issues are related to the virus but both need to be fixed either way. Online advice about the sound said to completely wipe the hard disk but I'm reluctant to do that for the hassle of trying to reinstall Windows and Microsoft office etc. Please help!!

A:Likely virus, sound cutting out

download and run ADWCleaner
download, install, and run Malwarebytes AntiMalware

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Ok, so the problem is basic, but very annoying. The sound will cut off at random times, and I need to put the laptop in and out of sleep mode (basically close and open the screen) to get it to work again, temporarily. It happens regardless of whether I'm using my speakers or my headphones, so I think it's an issue with the sound card. It can sometimes happen once every few minutes, or even once every few seconds. It will never just randomly happen when no sound is playing, usually when I'm playing a game or producing/listening to music, though I get the feeling that harder the workload the more likely it is to cut out. It is VERY annoying. Below are my specs, let me know if you need more.Product name:HP ENVY 15 Notebook PCProduct number:E1P04AARTotal memory:8.00 GBProcessor name:Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHzOS: Windows 8.1Sound driver (or what I think it is): High Definition Audio DeviceIMPORTANT: I saw this problem in many other forums, and most people suggested updating the sound driver. It was up to date when this problem started. I rolled back the driver, and it made the problem less severe for a short amount of time. I am at my wit's end here, and it's very important that I get this problem solved. I'm trying my luck here before I actually have to go to an IT support guy or, worse, give my laptop in for repair. I appreciate any and all help! Ask me if you need more details!Also I have posted this exact problem in one or two other forums, I hope that does not ... Read more

A:Sound keeps cutting off! (HP Envy, Win 8.1)

No one wants to help!you know why?cause they dont want to ruin HP by saying you have a faulty sound card.your PC is faulty REFUND IT BEFORE YOU REGRET NOT REFUNDING IT.I warned you.Your PC is faulty sorry to dissapoint you my PC is faulty too but I have CPU and GPU and HDD which are faulty...Sucks to be a HP customer.Refund it build your own PC from pcspecialist or watch TECHSOURCE OR just buy a DELL XPS 15 or 17 trust me there AMAZING.HP sucks.

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I have Windows 10 and for probably over a year it's likely that I've had a virus on my computer. Something occasionally pops up with something called 'binkiland' which I have deleted a few times and ran avast anti virus scans and deleted but it's never properly gone. Recently, my computer's sound functions have completely stopped working after about 10 minutes into steaming something/playing previously downloaded music/Skype calling - either the sound playing cuts out and the film/music etc freezes shortly afterwards, or with the case of Skype, the microphone stopped working though I could still hear the other person. I don't know whether the sound issues are related to the virus but both need to be fixed either way. Online advice about the sound said to completely wipe the hard disk but I'm reluctant to do that for the hassle of trying to reinstall Windows and Microsoft office etc. Please help!!

A:Likely virus, sound cutting out

Is this the same machine as here ?http://www.bleepingcomputer.com/forums/t/616859/likely-virus-sound-cutting-out/

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Recently the sound in my speakers has been cutting in and out consistently. Often I have to fiddle with the position of the PC to get it to work, and once it works I cannot move it from the position or touch the computer at all really. Additionally, when I have headphones plugged in, sometimes the sounds will cut into the speakers as well. Again, I have to move it around until the sound stops coming out of the speakers.  Any suggestions??

A:HP Envy Sound Cutting in and Out

Hello @vsb393, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the sound issue, and wanted to assist you! To start, can I have the Product Number of the notebook?  Here is a link you can use that will help you find your Model and Product Number:How Do I Find My Model Number or Product Number? In the meantime, it seems like the issue may be hardware related.  Try reviewing the following document, and let me know how it goes: HP Notebook PCs - No Sound from Speakers (Windows 8) Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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Hi My computer was jsut upgraded to Win 2000 and I also got a new PCI sound card since I was having problems w/ my old one.

Well in the last week my sound card quits working after using it for 5 minutes or less and I then have to restart my computer to get it working again.

Any suggestions why it might be doing this and how to solve the problem? Thanks

A:Sound Card Keeps Cutting Out!!!

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Alright so I recently built a new pc, specs listed below. The computer has had a problem from very early on though with sound cutting out. For instance, after listening to music for around 20 minutes, I will hear a high pitched sound and then no audio. When I go to WMP, it just shows an error saying that an audio cable may have been uplugged, etc. The same thing can happen when watching videos or when playing video games as well. Usually it's the same thing, high pitched sound and then no audio until I either restart the application, or in more severe cases, restart the computer. If I play two forms of media simultaniously, for instance a game and music, it happens almost instantly every single time.

This is driving me INSANE. Now, when I built the computer, I tried installing a sound card but it was giving me problems. Well once it was determined to be DOA, I just decided take the refund and use on board audio because I have the Bose Companion 5 speaker system and it sounds great anyways. However, in my Device Manager I have an "Other Devices>Unknown Device" that shows up. This is where I think there could be the error, as the sound card was having driver issues as well, making me think that this unknown device could be the cause of the problem, perhaps causing a conflict.

My current devices listed under "Sound, Video and Game Controllers" are:
Bose USB Audio (the speakers I stated)
High Definition Audio Device
NVIDIA High Definition Audio... Read more

A:Sound cutting out randomly

Go back to Device Manager Sound, Video and disable the ones you are not currently using, I which think would be Nvidia High Definition Audio. If you have more then one sound card turn off the pc unplug everything and pull out the cards you are not using.

Right click on Nvidia High Definition Audio and select Disable.

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Over the last week or so when I play mp4 video files, which have been burned to DVD disks, their sound output cuts in and out continuiously. To say that this is an annoyance is an understatement. I have no idea what the cause could be. Whether this is a hardware or software problem, I have no idea. I have to start somewhere, so I'm calling it in as a software glitch first. My first suspect is possible audio driver problems.

I have no idea how to check or replace my audio drivers. If one doesn't know what one is doing, then a lot of damage can be done in this area, so I'm asking for help. I'd also appreciate other scenarios of causes for this sound cutout problem with potential solutions. Has anybody out there had similar problems?

Thank you for your time.

A:Solved: Sound cutting in and out

check the disk is clean of finger marks ect.

try the disc in another computer to check it is not the disk itself

for help with drivers you need to post what h/ware you are using for sound

install the vista codec pack


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Just put together the first system using a Duron 600 and the onboard sound is cutting out something fierce.

The only card installed is the ATI Expert98 8MB.

After installing 98SE, I installed the Via 4in1 4.24, then the Sound card codecs.

There does not appear to be any IRQ conflicts in device mgr, deleteing card and re-installing did no good.

I've searched around a bit looking for a solution, and I'll continue to look, there's gotta be an easy fix?

A:K7T On board Sound cutting out?

Somebody's got to have an idea here?

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This has been a rather frustrating problem. I have an Asus P8Z68-V Pro motherboard with Windows 7 Ultimate 64 bit. Whenever I am using an application with sound for any length of time, from as short as a minute to hours, the sound will briefly cut out for a few seconds and come back. I have tried letting windows install the driver and I have installed the driver myself. The really strange part is the sound seems to work fine over the digital optical but cuts out on my speakers and headphones which are in different ports on different sides of the computer. I am probably going to take the computer out and inspect it tomorrow to see if there is something in the case interfering. Any ideas where to look for a problem or how to fix it? I am at a loss.

A:Sound cutting out Windows 7

I suspect you will find nothing physically wrong.
I have a feeling that sound generation is a low priority and will suffer whenever something your machine considers more important needs doing.
I have always noticed strange pauses or bursts of unexplained CPU activity and have never been able to find the cause.

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this is my latencyMon screens

please give me steps what should i do

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I know some basics about computers but not enough to troubleshoot or fix this problem on my own.

Just recently I noticed my headphones' sound cutting out and coming back in (sound for a few seconds and silence for a few minutes). This problem hasn't gone away even after switching to my speakers. This hasn't happened before with the headphones or the speakers so I think it has to do with my soundcard.

I have no idea what is needed to troubleshoot, please tell me to add onto this:

Motherboard: Biostar TF 570 SLI
Sound Card: It's built into the motherboard
OS: Windows XP Professional x64 service pack 2
Device manager sound options is attached in a jpeg.
Headphones: Turtle Beach Ear Force HPA2 5.1 channel surround sound
Speakers: Some kind of Yamaha, 2 speakers 1 subwoofer.

Please help.

A:Sound cutting in and out on headphones and speakers

looks like a corrupted driver,

please try to un-install & re-install the sound driver.
(from CD that comes with your motherbaord)

if that didn't worked,download your latest driver from the link below:


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When I installed the Sound Blaster Audigy SE, I installed the software. When I was playing iTunes, for some reason, the music suddenly goes mute at a random time, but the track is still playing. It can be fixed by pausing and resuming the track, or just play the track again. I tried updating drivers, even put the sound card in a different PCI slot. Can anyone help?

P4 3.2 GHz
320 MB Geforce 8800 GTS
Sound Blaster Audigy SE
DVD Writer

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I have a Windows 7 Asus P8Z77-V PC, with 12GB RAM that has two graphics card. My primary card is a AMD Radeon HD 7800 series and a AMD Radeon HD 6450.

Now, the sounds or music that play on my computer would randomly cut off every couple of minutes. I am using HDMI to connect the graphics card 7800 to my Vizio HDTV. I can't really determine the cause of the fading music.

I don't really know how else to phrase this but the 0's are the music playing and the blank spaces in between are what cuts it off:

0000000000000000 0000000000000000000000000000000000000 00000000000000
and so forth. I am also using an RCA Home Theatre System RTD209 that's connected on a splitter using the AUX cable and that's also connected to the back of the TV. I also figured out that both TV and the Speaker systems were both experiencing this problem. I thought it was just my HTS. But I have a hunch that it has something to do with my video card drivers. Any help would greatly be appreciated.

I hope I made some sense. Any questions will be answered to help clarify things. Thanks again.

A:Sound cutting off at random times

I don't know how dual video cards would work with the HDMI audio. If both video cards have HDMI audio enabled, maybe one is conflicting. If both do have HDMI audio and both are enabled, disable the HDMI audio for the 6450 in the Device Manager and see if that makes any difference.

Although Windows will only allow one default sound playback device, again I don't know what the two video cards would do or cause.

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I'm uploading radio station music from GTA 3 to YouTube using Windows Live Movie Maker from the Grand Theft Auto 3 play disc audio files. I've done part 1, because it's a 22 minute repeat radio station on GTA, so I have to split it into parts, I cut it out to do the second part so I got the second part for 9 minutes using WavePad, but when I save it the file is not compatible with WLMM. How do I cut the music out for parts? Please help

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Hello everyone well here is my problem. For the past month or two i have had this weird sound issue that only happens when I am playing audio, games, movies, ect. I will just be watching a YouTube video or playing a game and my sound will just stop for about a second and will come back and it is compleatly random i have watched whole movies without it happening and other time it will happen so much that it makes the media unplayable. It seems this started when i got my new graphics card a Gigabyte amd 7870 oc but the card works fine no problem with it just seemed to happen when i got it and yes my drivers are up to date i have re installed every driver on my pc at least twice and re installed windows twice and it still persists I have even installed older drivers to no avail.

A:[SOLVED] Sound cutting in and out randomly

This might sound simplistic, but disconnect the speakers and untangle all the wires. While you have everything at hand, look for breaks in the wires.

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Every 5 seconds or so, my sound will cut out for about half a second and then come back. This only happens during in-game videos (like when Call of Duty 5 is loading a mission) or while a game is starting up (like when Borderlands is flashing its creator logos before the game menu appears). The sound works fine during actual gameplay, for music (iTunes), or any other sounds on my system. Please help!

Btw, I'm running Soundblaster X-Fi XtremeGamer with the newest drivers on Win 7 64-bit.

A:Sound keeps cutting in and out during in-game videos

Update bios if one is available. Tweak settings in there by following guides that you find online about your specific hardware/ram/mainboard.

Disable any ports not in use such as parallel or serial etc...

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Description of problem: at some point when playing audio, sound will cut out. The levels will still be moving on the mixer, but no sound will come through the speakers or sound jack. It seems that soon after I've closed all sound-producing applications, sound returns. I am 50-75% sure that this is strictly a sound jack issue, as I don't remember being able to reproduce the issue without the sound jack being active when the audio drops out. Frequently, bumping my headphones' cord seems to cause the problem, but other times, the problem seems to happen on a click, a loud sound, or seemingly nothing at all.

I am unsure of how to reliably reproduce the problem, so it is difficult to diagnose whether or not the problem can be reproduced when the sound jack is not active. This isn't common use for me...

Origin: Appeared mid-October, around the same time I had upgraded to the newest drivers (where the old ones were from earlier than May 2013). All were downloaded through the Lenovo website and/or Lenovo's System Update utility, with the exception of the Intel graphics drivers, which were downloaded through the Intel website. At this point, I was running Windows 8, not Windows 8.1. I installed Windows 8.1 recently, and the problem remains.

What I've tried: disabling drivers, reinstalling drivers, disabling sound effects, disabling audio application overrides...

What I haven't tried: rolling back drivers (being honest, I have a bit of trouble believing that this is strictly ... Read more

A:Lenovo x230, Windows 8 and 8.1: Sound Cutting Out

Update: The problem has been reproduced without the headphone jack being active.

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Hey i brought a new pc 2days ago and im already hitting issues, it appears the sound is cutting out and only a restart is fixing it. Its happend three times so far, third time the sound going followed by video going slow then the usbs cut out. So im struggling to see whats happening.

My pc specs:
Windows 7 Home Preium 64-bit
Intel Core i5 processor 650
ATI Rodeon - HD 5570 1024MB
4GB DDR3 RAM memory

This makes no sense because the drivers are up to date, its a fresh computer, i have nortan so no viruses. Automatic updates are up to date.

I hope someone has some clue to this problem

Thanks Sean

A:Sound cutting out leading to slight comp crash

What motherboard are you using, did you use drivers off the cd that came with the hardware or did you download them from the internet

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Dont Know If This Would Help you I Saved My DxDiag Log, I Had No Idea What Too Do In There. sound can last 10 minutes at times and i could leave my computer on and sound will last a week or even longer.

DxDiag Log

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OS: Win7 64-bit

Problem: whenever I right-click to copy something (e.g., in Word or Excel), the computer makes a loud ringing "DING" sound, like the sound that accompanies the "idea lightbulb" going off over someone's head in a cartoon.

The sound is coming over the outboard stereo speakers, NOT the motherboard "beep" sound from inside the computer case. This "windows ding" noise is clearly audible over whatever else might be playing through the speakers (like music).

I'm copying and pasting hundreds of items to verify data, and the DINGING sound is more than a little aggravating. How can I turn this feature OFF?

Already tried:
Control panel > Sound > Sounds Tab > highlight "default beep" > select "none" for sound from drop-down list > click "Apply"

This may have done something (or not?), but it did NOT stop the windows "DING" from sounding through the speakers every time I cut or copy something.

Thank you for any assistance,

A:How do I disable the Windows "DING" sound when copy/paste or cutting?

You could try going to Control Panel - Personalization - Sounds and set the sound Scheme as None or manually go through each sound and selecting None, then Enable and so on to find out which one it is (in theory it is Move Menu Item or Start Navigation but I can not approve).

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Alright, I have spend about 3 years trying to resolve this problem and I have done so much research that I felt it would be a waste for me not to post something about it. 
After I owned two Dell laptops, the XPS13 and Alienware 17. Both having the same problems. I tried everything, I read through all of the forums and I tried everytthing these forums have suggested and at multiple occasions I ruined my laptop and had to format it. 
I also always had the full warrenty with Dell customer service and have replaced my xps13 TWICE and my Alienware once. This is of course after replacing the motherboard and the hard drive and spending endless hours over the phone with them while they update all my drivers and ensure my software is running correctly. They ran 100's of tests on my computer to see why this is happening and no one could ever solve this problem. 
However, after all this research with no solution in sight I thought of the problem logically. My alienware was running 16 gb of ram and 1 TB of HDD regular hard drive. I figured if I have so much ram to run anything I want, maybe it is having the regular hard drive that is not keeping up with the ram. Sure enough, when I went and bought the best SSD out there Samsung Pro 950 256 GB and installed it and used it as my operating system while the HDD ran as my storage. For the first time in 3 years and 4 computers... my pc was running with no jitterz or lagging or any issues! 
At the end of the day there wa... Read more

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