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Problems with safe mode

Q: Problems with safe mode

Hey guys, I just found this forum and I'd like to describe something that happened a few months ago.

I had just found out how to put my computer into the safe mode. I selected the option to start the computer in safe mode and rebooted the computer. However, as Windows began to load, I noticed something strange. A good portion of the screen was blocked with some static distrotion(I can't really describe what it looked like) and the parts of the desktop that were clear where extremely zoomed in and had great pixelation. I had to move my mouse blindly to where the taskbar appeared to be on the screen, and select System Restore to get out of the Safe Mode. So I can't really use Safe Mode on my computer. Has anyone else here have this happen to them?

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A: Problems with safe mode

Can anybody help me?

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I have constant disconnect issue in normal mode.However no problems in safe mode.The only fix so far is to renew the IP address.
Just a few things I've done:
Cleared the cash and cookies of the browser;
Cleaned the registry with Glare and CCleaner;
Changed Power schemes to "Always on";
Used System Restore(in Safe mode);
Ran Dr. Web,Super AntiSpyware,TDSSKiller.
But everything was just a temporary fix.
Here is Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:09:38 PM, on 11/11/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Java\Java Update\jusched... Read more

A:Constant disconnects in normal mode,no problems in safe mode.

Greetings carl8s and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary. If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps are a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re... Read more

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First things first, I've had a serious issue ever since my computer was reset through recovery mode..the second Firefox loads in normal mode, it completely freezes up, and I'm not even able to end the process through task manager. I tried loading with Internet Explorer, still no luck. Safari same deal. I can only go on the Internet normally through Safe Mode. I have a Windows XP Professional, specifically a Media Center PC. Also, when I log in on windows, there is a "Found New Hardware" box for video controller. I also saw that there was a yellow exclamation near Video Controller and Video Controller (VGA compatible). Is it possible that my video card got corrupted, and is this an easy fix? Please help!


A:Solved: Problems after recovery mode (NOT SAFE MODE)

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Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

A:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I ended up getting the AV Security Suite virus or trojan horse on my old work laptop and so I am writing this message using my PC. I was going through this forum's tutorial on removing the AV Security Suite here: http://www.bleepingcomputer.com/virus-remo...-security-suiteI tried to enter the Safe Mode by pushing F8 on start up but nothing happened and so I took your advice and typed "msconfig" in the Run box and used the System Configuration Utility/BOOT.INI and did the /SAFEBOOT and then restarted. Well this worked great but my problem is that when I put in my usual password, it is incorrect. I have only had two passwords with this computer and neither of them are working. What do I do? The computer keeps opening in Safe Mode. As for the laptop, it is an old work computer that when the company closed down for good, they gave it to me for free. With that, I was not the Admin. How do I proceed? Do I need to create a floppy boot disk as noted here: http://www.bleepingcomputer.com/tutorials/create-floppy-boot-disk-in-windows/The computer does not have a floppy drive.Fester

A:AV Security Suite problems lead to Safe Mode problems. Help!

Hi Fester,Unfortunately we cannot help you getting around a password. See also the board rulesNo subject matter will be allowed whose purpose is to defeat existing copyright or security measures.I certainly see your problem, but the only thing I can suggest you, is contacting the company and obtaining the password or accessing your own non-administrator account.

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.

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I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing


Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet


Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..

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I am also not able to reboot in safe mode. I tried the advice that you gave the other poster - went to run and typed in msconfig etc but there was no checkmark there. Then as I read further I realized my computer is not doing the same thing.

When I reboot in safe mode, the screen turns black and Safe Mode is in each of the four corners of the screen. Nothing else happens but when I push ctrl/alt/del the desktop flickers. It also flickers and I can see a bit of the desktop for just a moment when I click restart.

Any suggestions?

A:Safe Mode Problems

Reboot to the Boot Menu and select Safe Mode with command line. At the C:\ type in sfc /scannow. If it works post the results.

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My other computer has recently been found to have WinFixer on it. I was looking through the spyware self help forum and found a topic that deals with getting rid of WinFixer. I have followed all of the steps until it tells me to go to safe mode. I used the system configuration method of putting my computer in safe mode and when I rebooted the computer and tried to log in all it will show is a black screen with safe mode in all four corners and something about Windows XP on the top. A couple of seconds after this screen appears, a box pops up and asks if I want to continue in safe mode or if I want to do a system restore. This box only stays up for about a second, then it goes away and the black screen with safe mode in the corners is the only thing that stays on the screen.

If I click yes real fast on the box that pops up, the desktop almost shows up but then goes back to the safe mode screen, where the box pops up again. If I click no on the box then I can go through a process that will do a system restore. I can only log on and off and turn off the computer through the control-alt-delete task manager thing.

Another thing is that when the computer starts up and I go to the F8 start-up menu and select the normal option, it stills goes to safe mode.

What do I do? There seems to be no way to get out of safe mode and I dont want to do the system restore for fear of getting into another big mess of problems.

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Hey, my computer won't start. Last thing my daughter did was load large wav files onto desktop so I think the c drive where I haave he operating system is too full ( have two hard drives and normally save files on e drive). Been hitting f8 to go into safe mode and delete the files BUT it lets me into the options screen from f8 but won't let me move up and down with arrow keys from start windows normally to safe mode, last known good configuration etc. Any help greatly appreciated, I'm getting ready to throw the thing down the hill.

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After restarting in Safemode, i get the Log on window for password...however, it says wrong password...although i am sure it is the right password...why can't I log on????

Plzzzz help....any other way to instruct the pc to forget abt safemode and start normally??????
I tried the F8 stuff....didn't work ...still in safemode and the log on problem..


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I have an issue with safe mode, for some reason when i try to install some new programs , it Tell's me that it could not complete because I'm in safe mode. So i restart my computer and while loading, press F8 then select "start Windows Normally", after itboots up, Then i try to install again , and it says the same thing. Please help ....

A:Safe Mode Problems

try a different user account

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I've been following the tutorial to get rid of Winfixer and a couple of other unwanted programs, but the tutorial tells me that I have to reboot in safe mode. I reboot the computer, press F8, select "safe mode", and it takes me to the start-up screen, then to the place where you click on the profile that you want. I click on my own, and the screen goes black. It says "safe mode" in each bottom corner, and there's a long line of text at the top of the screen, and that's it. It doesn't move from there. Is there something (else) wrong with my computer, or am I doing something wrong?

A:Problems With Safe Mode

Here's another way to get into Safe Mode:
To use the System Configuration Utility method

Close all open programs.
Click Start, Run and type MSCONFIG in the box and click OK
The System Configuration Utility appears, On the BOOT.INI tab, Check the "/SAFEBOOT" option, and then click OK and Restart your computer when prompted.
The computer restarts in Safe mode.
Perform the troubleshooting steps for which you are using Safe Mode.
When you are finished with troubleshooting in Safe mode, open MSCONFIG again, on the BOOT.INI tab, uncheck "/SAFEBOOT" and click OK to restart your computer

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I have been trying to restart my computer in the safe mode so that i can get rid of a couple of trojans. It loads upto the point where I can see "safe mode" printed on the four corners of the monitor, but the desktop remains blank and black. None of the desktop icons, startup bar or the taskbar showup. Everything is blank except for the words "safe mode" mentioned above. I thought it will take some time to load, but even after 10-15 mins, the screen was the same. And unless I run NAV in the safe mode, I can't get rid of the trojans. pls help! i am totally lost!

A:Safe mode problems

Welcome to TSG

Are you trying to remove the Vundo trojan by any chance?

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I'm about halfway in the process of removing some serious malware from my work laptop and have hit a brick wall.

I had to switch to Safe Mode to remove last remnants of dangerous critters/viruses Kapersky Labs AV software could not in Normal Mode.

Using Win XP, I went through MsConfg to manually change boot settings to Safe Mode. Restarted PC. Worked fine, HOWEVER, at the Log-In screen I am STUCK.

Although my usual user name appears in the top field as it always does, for some reason my existing password does not work when entered?? I've carefully typed it in over many times and checjed for correct spelling.

On another machine, I logged onto my work account remotely via the Web and my normal user name and password worked fine.

CAN anyone help me figure out how to either bypass the log-in, OR help me understand why this happened in the first place?? Is it possible the system admin. put a fail safe to not allow employees to boot up their PCs in safe mode??

A:Safe Mode/Log-in Problems

Have you tried not entering anything, and just clicking OK?

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hi guy need big help
i have picked up a virus i tryed to do a system restore but could not. tryed the system restore support but no joy. then computer started to look like windows 98 and become slow. when i tryed to go into safe mode to do a system restore computer freezers on the black screen with the writing /multi (0)disk(0)rdisk(0)partition(1)windows\system32\drivers
Tryed all safe modes and still no joy.
So i done a product recovery with the disk put computer says retten.exe file missing

file /1386\ntkrnlap.exe cide 7 missing
any help please thanks len

A:safe mode big problems

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I am trying to get into same mode, there are two user names. Administrator and my name. I have a virus in my files. When attempting to get into my area, the CPU immediately shuts down and restarts. I can get into Admin, run virus protection (Spybot) but it does not find my virus (National Cyber Police) $300 to moneygram.

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bought computer from compusa 2years ago with windows xp installed. acquired virus downloader and could not quarintine it with nod or avg spyware so someone told me to run my computer in safe mode and hit F10. now it is like starting all over and am being asked for serial nos on window. I do not know where that is because windows was already installed, so please help me.

A:hit f10 in safe mode and now have problems

Look for a sticker on your computer case that says Product Key. That's the serial number.

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Hi folks

My work laptop was infected with spyware/adware. I donwloaded some programs to help remove it. The instructions that I had was to restart the pc in safe mode and the run the programs.

I restarted the pc in safe mode via the msconfig prompt. However when the pc started up in safe mode and asked for my username and password it did not accept them? I checked typing etc and everything is fine. This leads me to believe that it is looking for the administrator username and password, is this correct?

I tried to re-boot the pc, but now it just keeps coming back up in safe mode!!

My question is is there anyway that I can override the safe mode option and just get the pc to boot up normally?

Any help greatly received as currently i have a useless laptop. Before anybody suggest asking my IT guy for the password, he is based in New Zealand and is fast asleep!

A:please somebody help.......problems with safe mode.

If you chose your personal account (which should be an option if it had Administrative rights), then it is asking for your personal password. If none was created, just try hitting enter.

If you choose the formal "Administrator" account, or that is the only one listed, then that password must be used. If none was ever created, you should be able to just hit enter.

Waking up the NewZealand guy is preferable to any alternatives here -- which would require much more extensive effort on your part.

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My P4 w/ XP system was working great (with Zone labs firewall, MS Antispyware, & Spybot S&D) until yesterday when it suddenly shutdown. I rebooted and tried to login. It says "loading personal options" but never goes to my desktop. I tried rebooting in safe mode but it won't let me run any programs. It won't even let me click on the start menu. After a few minutes it freezes up in safe mode. Any suggestions for my next move?

A:safe mode problems

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This is a new one on me. Helping friend whose anti-virus expired and she left herself wide open. Now, It's so bad I don't know whats on there. This really buggles my mind. >I went in Safe mode and it still freezes in 'safe mode' when I try to download trendmicro or even super anti spyware to run them. What can I do? I'm one who prefers to save thier files, (i guess and try to clean it up the hard way, cause i'm still trying to learn all I can). Any suggestions other than re-format??Thanks much

A:Safe Mode Problems

Please refer to this thread:http://www.bleepingcomputer.com/forums/t/182397/am-i-infected-what-do-i-do-how-do-i-get-help-who-is-helping-me/The 'security' section of bleeping computer is where you need to focus your attention since there is malware on your machine.

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sorry, but i think i posted this in the other area before.
i had some bugs i couldn't delete in normal mode, so im like oh kay, easy, go in safe and delete the suckers.
i restart my computer and f8, and try to go into safe mode, said something about your computer was shut down incorrectly or power lost and some files are missing now.

so im like, ummmmmmmmmmm... how do i get round this. so, i restarted my computer and put it in to the (Last Known Good Configuration), i know, i went to Run>msconfig>Boot.ini>tick /SAFEBOOT and restart my computer, not knowing this was one of the biggest mistakes i've ever done. it starts and it runs a little big and boooom!!! blue screen pops up and this is what it says,

"a problem has been detected and windows has been shut down to prevent damange to your computer.


if this is the first time you've seen this stop error screen, restart your computer. If this screen again, follow these steps:

Check to make sure any hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware of software. Disable BIOS memory options such as cachinging or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select advanced started up options, and then select Safe Mode.

Technical informat... Read more

A:safe mode problems

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Hi everybody. I'm having problems getting my computer in to safe mode. This is my board: mcp6pb m2+.
I tried to press F8 in bios but after that the computer just hangs. My OS is windows 7.

Please help. Thanks.

A:Safe mode problems

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Well, its not that serious but I need my comp fixed and Im a total computer noob.

My computer starts up and then continues in an ifinite restarting cycle

Well, when I try to turn my computer on, it starts to load but then goes to a black screen saying some thing like:

Your computer encountered a problem...it may have been bacuse of...or power failures...hard drive...yadadadada

It also says to click Safe Mode, Start Windows Normally or Same Configuration with a little timer at the bottom

if I press enter for Start Normally or Same Config, it goes to a loading page and then shuts down and restarts going baack to the black screen. Restarting and Restarting and restarting...

If I click Safe Mode, a long list of jumble appears and it restarts back again. I mean, I thought that Safe Mode is the ultimate defense.

A:Serious Safe Mode Problems

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hey, when i try to enter safe mode nothing happens

i press on, when the *republic of gammers* splash screen appears to hit *del* to go to bios etc i hit F8 and i go to the *select which drive to boot* like my dvd drive D;/C: drive, floppy etc.?


A:Safe mode problems.?

Odd, the boot menu is usuall F12 or F10. You should be able to choose the hard drive, then start tapping F8 again to get the safe mode options.

you can also add a safe mode option to the boot menu that will display every time you boot the system. See this article for the steps:



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I'm running XP and I need to restart my system in safe mode, but evertime i try run safe mode it freezes on certain drivers.

First it froze on agp440.sys and now it is freezing up on mup.sys

What do I do to fix this?

A:Safe Mode Problems

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My computer is infected with the thoroughly annoying virus associated with the bogus SpyFalcon anti-spyware program. I want to try some of the fixes I'm finding on the forums here, but they all involve using safe mode. When I boot up the computer and select safe mode, it runs off all those .sys files as normal, and displays "press esc to cancel loading a347.sys..." or something along such lines, then the same message for d347.sys (if memory serves), which i understand is normal, but after that it just seems to pause for a few seconds and then restarts as though i had hit the restart button or something.

Does anyone know of any ways around this other than a total format? I don't have the means of backing up my hard drive other than a lot of DVDs at the moment. I haven't tried an XP installation repair yet, 'cause I can't find the damn CD, but from what I see on a few different forums, that doesn't seem to work with similar problems.

If anyone knows a possible cause for this, and/or can help fix it, please e-mail me a suggestion. This virus has got to go, and fast. I don't wanna have to buy a new copy of XP just yet, just to get rid of it. Not to mention wasting all my DVDs and possibly losing some hard-to-find downloads and personal photos, etc.

Even if you know of a way other than safe mode to stop it protecting itself while I go about the fix... I know it's a long shot. Please help.

A:Safe Mode Problems *cry*

We have just posted a fix. Here is the link...http://www.bleepingcomputer.com/forums/t/43659/how-to-remove-spyfalcon-removal-instructions/

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When I boot up in safe mode (windows XP - Professional) all I get is a list of drivers. I can not do anything on the computer at this point. The keyboard doesn't work. I have to "force" shut down the computer and start up again normally (not safe mode). What is the problem that is not allowing me to do anything in safe mode?

A:Safe mode problems

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I have a lot of problems with my internet saying "Not Responding." Google said to try using the computer in Safe Mode to fix this. Okay. I did about 3 times, and it worked like a miracle. Now when I try to go into Safe Mode, it says "Recovering
Files." Then it freezes, and won't go any farther. I have to restart my computer. I have done this multiple times with the exact same result. What is going on?

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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

A:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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I recently attempted to clean my brother's computer after he aquired a virus from the torrent file program he uses. Regardless, I cleaned a trojan and a backdoor from his system from safe mode. I can not boot in normal mode. Everytime i try the system gets hung up at the windows loading screen then the screen turns black and sits there. I have to hard reboot. I ahve used a repar CD and i have come across an error 0x800700b7, i have also recived this when i tried to work around this problem "identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795}"

OS= Win 7

A:System will only start in Safe mode, Clean virus in safe mode

You can spend a lot of time trying to fix the boot problem and clean the virus from the computer, or you can nuke it and reinstall Windows. I wouldn't bother trying to fix it, personally - I'd back up what I could and then I'd install Windows again.

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Recently my dad's computer had a corrupted hive and boot.ini. Via this website, I was instructed to run a chkdsk /r while in the recovery console. Everytime I used his OS disk to get into the recovery console, it prompted me for a password and I didn't know it (nor could I leave it blank). I decided to use my OS disk from my computer and I could fix the problem. Now, though, everytime I startup the computer, it prompts me to start windows normally, in safe mode, in safe mode with networking... To give further information...on that same screen there is an option for Windows XP and Windows XP Home Edition. Don't know if that has something to do with it. They both work though when I press enter on either one. Could anyone help me stop the computer from prompting me??? Thank you for any help.

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I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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Hello ladies and gents , im having a problem with my emachine T1120. It starts up and goes through the welcome screen then goes to bios settings , I click on "start windows normally" and enter it and the machine runs right back to the original bios screen , cant figure, unplugged and pressed the power button several times plugged in same result, why? I added no new hardware or software just turned it on and wa la

A:Win.xp emachine starts and runs safe mode, safe mode with networking

hello and welcome to BleepingComputer,,
     this is reminiscent of BIOS settings that need to be reset to default. you can do this by using that option in BIOS. do you see the option there? 
if this pattern exists after BIOS reset, then there are other XP level options to try like console command /sfc scannow and chkdsk /r
 not to long ago, i was dealing with a PC that was doing this same thing, and it was the hard drive (SATA) protocol setting in BIOS, it had to be set to IDE.
one more thing, this could be blue screen error that isn't halting, just looping boot. is there an option at the boot screen (the one with the safe mode options) about halting on errors?

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Hello. I have been having some trouble since last night. My computer was infected with a virus or trojan, which linked to the Advanced Virus Remover website. I was running Avira AntiVir Personal at the time and there was no detection. My computer immediately went to a blue screen of death, and when i rebooted my wallpaper was replaced with a warning about how my computer was infected. I went searching online for answers, and I noticed that my Firefox browser had been hijacked as well, redirecting me to spam sites. I ran Spybot as well as my Avira scan, which found some issues, but corrected them. Then I downloaded. SuperAntiSpyware and scanned and corrected problems. Then Malwarebytes Antimalware and did the same. I also downloaded PCTools antivirus and scanned and corrected. I was going to run SmitFraud Fix in safe mode, but it seems I cannot get my computer to do it. I know the whole F8 drill and it tries to load but goes to a BSOD which states:

0x000000007B (0xF8A8E528, 0xC0000034, 0x00000000, 0x00000000)

I have also received the BSOD when in windows which states:


Please let me know what I can do this is very frustrating.


A:Safe mode not working amongst other problems

Your BSOD issues are likely caused by the infection, so I am moving this topic to the Am I Infected forum.

Orange Blossom

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Good afternoon,

This is my first post so hopefully I can provide you with all the information that you need. Also, thanks in advance!

I can't delete files off my desktop, it says "Error Deleting file or folder, the directory is not empty" So I viewed some suggestions here recommending running some scans in safe mode.

When I try to start with Safe mode, it gets to a point then a blue screen appears with an error message and some numbers / letters below it.

I will try and get back to anyone ASAP but sometimes I am away for a bit, so thanks for understanding

A:Safe mode error, a few problems!

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I wasn't really sure what forum to post this in, but this is my problem:

First of all, I run Windows Xp...I was moving some folders containing pictures, word documents, notepad documents, and a couple programs like some Spyware scanners and WinMx from the C: drive to the D: drive and meanwhile I found some files that could be removed.

I decided to scan and fix some of the noticeable problems with Spybot Search & Destroy, Hijack This, and CWShredder. To fix some of the problems I needed to reboot into Safe Mode, I did so, fixed it, and restarted to go back to Normal Mode. It kept rebooting into Safe Mode so I decided to use the System Restore and go to the last system checkpoint which was just the day before.

Once I was back in the Normal Mode, I went to my D: drive where all my folders were and only about half of them were there. Some of them appeared to have made it in my transferring them, but some didn't. I checked the C: drive and there were only two in it. There are approximately 3 folders missing and some programs like WinMx and CWShredder, Adaware and Hijack This went missing and I don't know where they are. I even used the search option in the popup menu and that yeilded no results.

Was this possibly an effect of the System Restore or what? Anything that you guys can possibly suggest would be great. These folders were important and I would be forever greatful if I could get them back...

A:possible problems from booting out of safe mode

I have two things you can try:
1)try logging on as an administrator to see if you can find the files.
2)try to unhide files and folders in folder options

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I am running WIndows SP2

I was directed to these forums from the virus support section, the link to that post for more information and technician comments can be found here

Originally my computer, when i started it, would not load and gave the error System cannot start because HAL.DLL is corrupted or missing, something of that sort. I went to the computer help desk at my school, and they gave me a copy of HAL.dll to put on a flash drive. I then used my system restore utility to put the HAL.DLL file into system 32 and the problem was...apparently...fixed.

I then got a virus on my system (unrelated) and attempted to do a dos scan to make sure it was gone....and couldnt. When i tried to go into safe mode with command prompt to do a dos scan, i got a blue screen with an error saying windows had to shut down due to a serious error.

I presented this issue to the virus team thinking that it was due to the virus, they gave me several scans, and then told me that they do not believe it was a malware issue and to present my issue here. The virus appears to be gone.

Then, randomly after hibernating my computer, i go to turn it back on and i have the HAL.DLL error once again, which i temporarily fix the same way, by moving the file into system32.

Also, the other forum seemed to think it relevant that i have recently uninstalled DaemonTools, so i want to put that out there.

Thank you for any help

A:Problems with entering safe mode and HAL.DLL

in the run box type
sfc /scannow
and press enter

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I am needing to fix my computer

See link :
Vista Logon Problems.

When I try logging in , Safe Mode, my account logs in but then stops at a black screen with *Safe Mode Build etc.* being shown in the corners. Thats where is stops.

Any ideas or where I can go from here?

Any contribution will be appreciated.

Thanks. =]

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I let my brother borrow my computer and he gave it back with some malware that caused it to run very slow. Best-buy did the scan and found that some of the system32 files got screwed up. I cannot boot into safe mode by pressing F8 and its driving me crazy. I had the files backup and reformatted the HDD instead of paying the $130 for best buy. Even after the reformat i still cannot boot into safe mode. Nothing is found by my kaspersky, webroot, or adaware software. I can boot into safe mode by turning the power key off. I also did the sfc but it said "98% verified with corrupt files found" but when i went to the log it said that all the files were verified and no files were repaired. I'm really just worried that the problem is still there even after using the recovery disk. I'm not really sure where to go from this point.
My computer is a Toshiba Qosmio with vista ultimate


A:safe mode boot problems!!! please help

Hi Andy, and welcome to Vista Forums.

I'm a bit confused. You say "Even after the reformat i still cannot boot into safe mode." , but also say "I can boot into safe mode by turning the power key off.". I'm not sure what you mean by this since the statements conflict with each other. Could you please explain this a little more.

Since you have backups, you might try doing another clean reinstall of Vista to see if it was just something that went wrong during installation last time.

Do you also have a recovery partition instead of just the recovery DVD? If so, you might try reinstalling Vista from the recovery partition instead.

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Hi there everyone!
So, I have a combination of problems at the moment: I got the BSOD, and my USB connection, or something involving it, is not working.

I'll start with the USB, because I'm pretty sure if I can get it working, I can get all my important data off the comp and just reformat it, thus solving the BSOD.

So, this was a problem before the BSOD but I just sort of ignored it because it was never a big deal... when I plug something into the USB ports (ie, external harddrive in this situation), it registers down by the clock on the bottom right... says it has found new hardware, etc. But it won't show up under My Computer, so I can't access it. At the moment I am currently stuck in Safe Mode, due to the BSOD and I was wondering if there was anyway to get it to work. I've gone into the Device Manager > properties and it says everything is in working order (including the device that I'm trying to use). I've uninstalled and rolled back the drivers, and when it gets plugged in again, it id's the item and adds them agan, but it still won't show up under My computer...how do I access it?!?!

Stop 0x0000000A (0xFF1501F0, 0X00000002, 0X00000000, 0X804D9B64)

I've tried system restore to the last saved point, I've tried starting with the last successful settings... I'm wondering what else I can do?

Basically, if I can get the USB problem solved, I can get the important documents off and then the BSOD will no longer be ... Read more

A:USB problems in SAFE MODE b/c of BSOD... please help!

Hi Silverboarder25 -

Welcome to the Tech Support Forum - XP Support!

There should be memory dump files left behind by each BSOD. If you can get them and send them to me, I'll take a look to see if a more definitive cause can be determined for your system crashes. I've learned never to take anything granted when a BSOD is involved. You never know!

The memory dump files should be located in c:\windows\minidump\ - the dump files will be named similar to "Mini033008-01.dmp". Get them all - regardless of the number.

I will also need a Belarc Advisor report saved in "mht" format (after running Belarc it will bring the report up in an Internet Explorer screen - go to the top right of the IE screen; Page; Saved as; save as mht). You can download Belarc HERE.

Then zip up the memory dump files and the Belarc report and send them to me via the email address that I have provided to you in my PM.

Please be patient as I have dozens of other memory dumps to process. Should you have any questions regarding the aforementioned, please POST again or send me a PM.

Regards. . .


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I need to able to run networking while in safe mode. I cannot seem to get to the internet. Windows only shows local access to my router. I even tried connecting directly into my router and cable modem but still cannot establish the connection. A challenge is you can't use the diagnostics tools in safe mode.

Any suggestions?


A:Safe Mode w/ Networking Problems

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Hey guys,

My laptop seems to be having problems.
I was using it this afternoon and shut it down, then later I went to boot it up and it wont load to Windows.

The status bar icon just keeps going and going!

I am able to get into safe mode without any problems though. I can figure out why its doing this!

In any case, I cant runa restore as I disabled system restores.

Ive been wanting to re-load the thing for a while, its been running a little slow. But I have NOT made any changes to the OS or anything in a long time. only thing I did was I recently changed my password. but its been working through shutting it down and rebooting over the past 24 hour since...

any ideas??

I am running disk-defreagger now, what else should I do??
I am admittedly more of a hardware guy, but its still embarressing that I cant think where to really begin...

A:xp Pro problems - only booting in safe mode

do you have your windows xp disk?

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So I accidently booted into safe mode with the registry repair option selected and now when it boots it is a blank screen with the power button on bottom right and the compatibility options for on screen keyboards and stuff on the bottom left. I can't figure out a way to either boot in normal mode, or the default safe mode. To get into safe mode I hit the windows key and r and opened a program and went to the boot tab and changed the setting to boot in safe mode and restarted my computer. I need help rebooting in a different mode.

A:Windows 8 safe mode problems

I'm running Windows 8.1 but things are basically the same under the bonnet. If you enter msconfig in the search box and open it that gives you access to System Configuration. Click on the Boot Tab and uncheck the box for Safe Boot. Select Apply and then restart the computer.

Easier maybe to start from when you press the windows key and r. Enter msconfig in the box and work from there.

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Hi there, I'd really appreciate some help on this.

When I try to start XP in safe mode, I tap f8 as usual, and that's all fine - it brings to me the screen where I can select safe mode etc. I do this.

It then seems to be loading something (lots of lines of writing, yes I know I'm not being very technical) but gets stuck when the line:


appears....it just doesn't do anything after this point, even when left for many minutes. I have to restart the computer then.

Would be very grateful if someone could shed some light on this problem and help me with a solution, thank you

A:Problems starting XP in safe mode

Does it boot all the way into Windows though?
If yes read here:

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