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Outlook 2007 is Generating error messages

Q: Outlook 2007 is Generating error messages

Hi all,

I have just joined this site. I work for a small company and we are currently using an external company to manage and run our Exchange server. We are experiencing problems whereby users when logging in are receiving a message to say Outlook did not close properly and if they would like to send an error report. When checking the processes in task manager it appears as if Outlook doesn't shut down properly as the their is a process called 'Outlook.exe' still running even though they have completely come out of Outlook. I suspect that it maybe something to do with the users not logging out of the Exchange server properly, but I am not certain of this. Please help, thanks.


James Mulcahy

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A: Outlook 2007 is Generating error messages

I'm in the same situation. I've found that if, after running Office Diagnostics, you still have the problem, re-installing Outlook tends to alleviate the problem.

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Lenovo T510 running Windows 7 and Office 2007, 4 GB RAM. Recently bought as refurb with Office already installed, so no installation disk. This is my wife's machine, but I get to play sysadmin.

Outlook 2007 initially began working acceptably, except for the problem previously reported in this forum whereby it often times out trying to reach Gmail.

My wife had over 300 PST files on her old machine, which ran Outlook 2000. Once I started opening them in Outlook 2007, still in the old Outlook 2000 format, I was able to work up through the alphabet to about the start of the E's, before it began stalling out with an error claiming that it had run out of memory or system resources. (See attachment.) Running out of memory doesn't seem reasonable, since this machine has 4 GB and generally only uses around 2 GB. I don't know what system resources it could be running out of.

Now it won't open messages in the inbox, throwing an error indicating that the "text formatting command" is not available. (See attachment.)

When these messages started, I could close Outlook and reopen, and it would work again, for awhile. That's no longer true. Outlook 2007 on this machine is no longer usable.

Any suggestions would be greatly appreciated.

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I recently purchased a new computer that has Office 2010 installed. I would like to move the contents of my .pts file from my old computer which has Outlook 2007 to my new computer which has Outlook 2010. Before, when I wanted to transfer my .pts file from one computer to another I would just copy the file to a portable hard drive and then transfer the file to the other computer. However, Outlook 2010 is completely different animal. When I go to C:, Users, App Data, etc., new computer, it is completely different from my other computer that had Vista. My question is, how can I transfer my .pts file and/or my address book, calendar, contacts, etc. for my older Windows Vista computer that had Outlook 2007, to my new computer that has Windows 7 and Outlook 2010 installed? Thanks in advance for any and all suggestions.

A:Solved: Moving Outlook Messages and Address Book From Outlook 2007 to Outlook 2010

Hello referee07;

Copy your .pst file from your old computer to the new one or your portable hard drive.

To launch the Outlook 2010 Export/Import wizard, first go to File menu, navigate to Open, and click Import.

In the Import And Export wizard, select Import from another program or file option and hit Next

Under File Type, select Outlook Data File(.pst) and hit Next

Now choose the file to import, select the options, and hit Next

Once done, finally select the folder to import from(if you want to import complete data don’t change any settings) and make sure Include subfolders is checked. You can either import the file to the current folder or choose the folder.

Hope this helps!


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Ok not sure if this is connected but as soon as I open up Outlook 2007 it freezes and will not download new messages, re-open it and the messages are there but freezing badly.
I have now started getting a message come up

Problem signature:
Problem Event Name: InPageCoFire
Error Status Code: c000009c
Faulting Media Type: 00000003
Damaged file name: schtasks.exe
OS Version: 6.0.6000.
Locale ID: 2057
Additional Information 1: 6a7f
Additional Information 2: 6df0c2959a4bec51f08e30f8d247a131
Additional Information 3: 4d90
Additional Information 4: 96f228584538e554560e37a46273508f

This message normally pops up while I am on the internet, Can anybody tell me if this is all connected and how to sort it out without loosing all my data in Outlook as I can not save .pst file, keeps saying hard drive is too full and problem with .pst file, this is what make me think that it is all connected
Many thanks


A:Outlook 2007 in Vista has started error messages in Vista



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Out of the blue I can no longer see the preview of my INBOX email messages.

When I click on each message, the TO/FROM/SUBJECT headers change in the preview box but the message body still refers to the very first message I received.

I have turned the reading pane off, changed it to bottom, right and back to bottom but nothing works.

I ran the Office 2007 install CD and used the REPAIR option but still no joy.

Have Googled the earth for an answer but seems to only be me who has the issue.

Forgot to mention that even when there is a message body showing, there appears to be a lot of flickering on what contents are shown that makes me think the compatibility view has an issue maybe as I mentioned above!

Also checked my security settings and they appear (?) OK, any help appreciated!


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I saved certain email messages in an entry in a personal folder.  We want someone to pick up the firewood so I opened a contact sheet, named it "Manitoba Firewood People" and copied pertinent emails in there.  Well today I looked and when I click each email icon, they're all empty.  Where did they go?  Does archiving remove content?

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Hello Everyone,

I have a user who is running Windows XP with Outlook 2007.

The problem we are having is that the user can see her email messages before she is required to log in to outlook 2007. She stated that this started to all of a sudden happen and that before, when she logged in she could view the the pane on the left hand side of the screen where it shows "Inbox, Sent, etc., but that there where no totals given for what what was in each of the folders. Also she said that instead of seeing what the message was about in the inbox, it would just give a blank page until she actually logged in. I don't know if this makes a difference but she is using RPC over HTTPS to access the exchange server.

Does anyone have any ideas on how we can set this back to the way it was?

I am completely stumped. She basicall wants where her messages are not displayed until she actually logs in.

Thank you for you time, and kind regards for any help.


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I have several POP accounts and my Hotmail (Windows Live) account set-up in Outlook 2007 but I can't figure-out a way of getting Outlook to tell me when I receive new messages to my Hotmail account.

At work, I use GroupWise and GroupWise Notifier which is perfect (lightweight, simple and effective). Is there something similar for Outlook?

I like the Outlook's built-in alert for new messages and the ideal solution would be to be able to use that same little pop-up (just above the taskbar icons) for ALL my messages if possible. AND, I realise i may be pushing-it a bit now, for RSS feed updates too!

I would also like the pop-up to be displayed for longer. Indefinitely if possible.

I found this little guide: http://www.howto-outlook.com/howto/mailalert2003.htm but it's written for Outlook 2003 and doesn't work with '07. Shame as this is exactly what I'm after.

Anyway, any suggestions would be much appreciated. Thanks in advance for you help!

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I installed Outlook 2007 using Office Professional under Windows Vista. I was previously using Windows Mail for e-mail. My e-mail is still downloading to Windows Mail. Outlook switched ny default mail client under "Start" to "Microsoft Office Outlook ". Whar do I do to fix this?

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All of a sudden Outlook starting downloading 2 copies of incoming mail - even though On the Tools>Accounts menu, it shows my three accounts - and only one version of each account. It downloads twice on all three accounts. Any suggestions?

A:Outlook 2007 Downloading Messages Twice

Hi bjc90278

You aren't by chance having those accounts collected through another e-mail account, are you?
Such as Gmail?
Have you tried creating a new Profile in Outlook 2007, with just one e-mail account to see if you still receive duplicates?
create a new e-mail profile in Outlook 2007

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I use Outlook 2007 with AOL POP3 configured. Often times when I receive mail sent to me the message body appears blank.

I tried the following to resolve this..

1. I logged in to you AOL web mail to confirm the email was viewable. It was.
2. Removed Norton Anti Virus and installed MS Security Essentials
3. Confirmed there are no add-ins for Norton via Outlook
4. Confirmed that when using the "view in browser" feature (click "Other Actions" on the e-mail message Ribbon and click "View in Browser") in Outlook, I can see the contents of the e-mail message.

I'm still unable to determine why some messages show up blank. Any suggestions would be helpful.

A:Blank Outlook 2007 messages

Anyone have ideas on this one?

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I need to export messages from Outlook to Excel on a regular basis; 500 - 1000 is not unusual for one batch. How can I increase the length of the message imported into Excel? If the preliminary part of the message is too long, the bit I need is missing.

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I would like to move my old mail messages into another file (not in outlook) where they would still be searchable (like they are in outlook). There are over 20K messages in my archive folder and over 20K in my current inbox folder. These are messages to an email forum I subscribe to and I often utilize the information so I need to be able to access it, but it is slowing down my outlook and search for other items unrelated to these emails. Suggestions?

A:MS Outlook 2007 - need to move messages

Use "search this folder only".

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This one is a doozy [at least to me].

My first configuration of Outlook 2007 [Windows 7] accessed three different accounts on three different servers. When I tried to send out an email, it didn't go anywhere, and when I reopened it, it said "this email has not been sent. This email will be sent by [name of default server]. Thinking the problem was all the different accounts, I deleted all three and reinstalled the default account [please note that the entire time i've the three accounts on my Outlook using the same settings on my laptop with no problem]. Now it says "this email has not been sent".

The really odd thing [and I'm hoping this is the clue that cracks the case]: not only does the test message send; when I reply to it, Outlook will pluck it out of the outbox, while leaving behind a message written by me!

How is any of this possible???

A:Outlook 2007 only sends some messages

Hi jdkoerner,

It works for me !

To update the settings on Outlook 2007, do the following:

1. Open Outlook 2007.
2. Click on the Tools menu.
3. Click on Account Settings.
4. Select your AT&T email account and click the Change button.
5. Change the following settings:
* Incoming mail server: Change your current settings to pop.att.yahoo.com
* Outgoing mail server (SMTP): Change your current settings to smtp.att.yahoo.com
* User Name: If you don't already have your complete email address entered here, do so now.
6. Click the More Settings button.
7. Click on the Outgoing Server tab.
8. Change the following settings:
* Check the box My outgoing server (SMTP) requires authentication.
* Select Use same settings as my incoming mail server.
9. Click the Advanced tab.
10. Change the following settings:
* Check the box This server requires an encrypted connection (SSL) under Incoming server (POP3).
* Select SSL from the Use the following type of encrypted connection dropdown menu under Outgoing server (SMTP).
* Incoming server (POP3): Change your current settings to 995.
* Outgoing server (SMTP): Change your current settings to 465.
11. Click OK.
12. Click Next.
13. Click Finish.

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I have seen many posts on many forums about this issue but none of the solutions I have run across have helped me. I've searched this forum too BTW.

When I try to send an email from Outlook, the email gets hung up in the Outbox. The recipient gets the email repeatedly so I know it's going, but it's not getting moved to the sent folder.

It happens whether I use the email address in Contacts or if I type the address manually. When the message is hung up I can cancel it and move it manually and it will stop sending. For example, an email this morning was sent to the recipient 12 times before I got it stopped.

I have my work email account and 3 Gmail accounts set up in Outlook. This problem only occurs with my work email account. If I log onto my work email account online the account will work fine.

Thank you

A:Outlook 2007 messages hang up in outbox

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Hi - I am running Window 7 Home Premium (64bit) and Office 2007.

I have this problem with Outlook not sending messages after I hit the send/receive button (I do not have Outook configured to automatically send messages - I like to control that!).

I have tested the mail setup (Tools-Account Settings-Select Account-Change-Test) and it works fine.

It will send if I exit, restart Outlook, and hit the send/receive button again, but that is a pain to do all the time.

It used to work ok under XP and Vista. Any help would be appreciated.


A:Outlook 2007 Messages stuck in Outbox

Are you positive that your imap or pop3 settings are correct. If you can receive emails, your incoming server is obviously correct... but if it's not sending, there may be an issue with the "outgoing" server details.

If you wouldn't mind, could you post your outgoing server address?

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Hi i was wondering if anyone could help me with an outlook problem for my sent messages.

Everytime I send a message, it shows up in the recievers inbox in a strange format such as from 'HroEnnErL/coEr' . The message subject is also in a similar format. I dont know why this has happened, it is making it impossible to send out emails.

Any help would be appreciated!! thanks

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Hope you guys can help with this issue. All of a sudden, incoming messages to the Inbox in Outlook disappear as soon as they are opened and read for the first time. Before you react, let me tell you:

the View is set on Messages, NOT Unread messages only
the Autoarchive is not the problem--no settings have been changed, and messages are not set to expire
Do you have any suggestions for more troubleshooting, or is my only option to delete the account and start over again? Would my messages re-load off the server? Or is this a situation where I need to contact the server--could the problem be on their end? Many thanks.

A:Messages Disappear from Inbox in Outlook 2007

Hi tgrover54

If you change the View to Unread then toggle it back to Messages, do the read messages appear?

Have you checked for any Rules that may be moving messages?

Send yourself a Test message. Give the subject line a unique name. If the message disappears after being opened, run a Search for it and see if it turns up in a location different than the Inbox.
Is this a home setup or a work computer using Exchange?
If the former, then the problem is on your end. Depending on how you have your options setup, you may or may not be leaving a copy of messages on the server.
If the latter, I would believe your messages are stored on your company's server, but it still sounds like it would be on your end.
Also, the Messages option can be changed, normally the Filter is off.
Click the drop down arrow on the View field and scroll down to Define Views... verify the options have the Filter off.
Highlight the View Name: Messages and click the Reset button.

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If I try to exit Outlook when there are unsent messages in the outbox, I get a warning message saying that there are unsent messages in the Outbox and asking if I really want to exit. The box has two action buttons: (1) "Exit without sending" and (2) "Don't exit". This would be OK if the "Exit without sending" button actually worked. It doesn't. It merely resets the 30 second timer. This hasn't been much of a problem, because most emails are send instantly so there is rarely anything in the outbox.
Recently, I have been using the Delay Delivery feature to send reminders to clients, but schedule them for delivery a few days before a meeting or deadline that is weeks in the future. This is handy as I then don't have to set a reminder for myself. The downside is that I now frequently have unsent emails in the outbox, so I run into the 30 second countdown timer bug almost every time I try to close Outlook.
And recently, it has gotten worse. If I do nothing at all and just wait, it now goes through the 30 second countdown twice and sometimes three times.
Is there any cure for this little surprise treat from the Microsoft developers? Is there any way to get the "Exit without sending" button to work? Is there any way to get Outlook to only put up this warning if there are unsent messages in the outbox that are not Delay Delivery?
If not, is there any way disable or bypass the warning message entirely when exiting Outlook even if there are unsent emails in... Read more

A:Delayed delivery messages in Outlook 2007

The "Exit  without Sending" seems to be working okay here. (Microsoft Office Outlook 2007 / Part of Microsoft Office Ultimate 2007").
What about clicking the Send/Receive button, want a few seconds and then try exiting?
In Outlook, have you tried running through the "Help > Office Diagnostics..."?

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Hi, we have one user whose Outlook has suddenly started immediately archiving new messages. If they send a message it is immediately transferred to the Sent Items in the Archive folder, all new incoming messages are moved to the Inbox in the Archive folder. Older messages are not being affected.

I have checked the settings and as far as I can see AutoArchiving is switched off and the Properties, AutoArchive tab for the folders is set to Do not archive items in this folder. Checked Tools, Options, AutoArchive and none of the options are enabled, checked File, Archive and it is set to Archive all folders according to their AutoArchive settings.

The user is on Outlook 2007 on Windows 7 and the server is Exchange 2007 Enterprise version 8.3 build 83.6 on Windows 2008 R2 Standard. Nothing has changed recently on the server and the user is adamant that they have not changed any settings in their Outlook.

Can anyone suggest anywhere else I can look for the cause of this behaviour?

Many thanks, Eddie

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Now this is probably going to sound very strange, but this is starting to get a little annoying so would like to see if it can be sorted. In Outlook 2007 I have my Inbox and a folder set up called Current Mail, which I place any in progress e-mails into so that I can keep a record of all e-mails I'm working on. This folder is sorted by the category of the e-mail which I am using to display its priority, i.e. which one needs to be looked at first. At the moment when I select this folder it auto selects the message right at the bottom of the Reading Pane, which is slightly annoying as my Priority 1 e-mails are right at the top and my lower priorities are at the bottom. This means that every time I go into the folder, I have to scroll all the way back up to find the e-mail I want to work on, or the e-mail that I was previously viewing. Is there any way to set this auto select to default to the previously viewed e-mail or the top of the list, rather than just hitting the bottom straight away? My Inbox selects the most recent message and doesn't seem to have any differences?

A:Solved: Outlook 2007 Folders and Messages

hey ad_taylor that is weird. i also have out2007 and in my folders i have reading pane on the right and if i first go to the folder it selects the top message. unless it's sorted ascending by date. i don't know. maybe try going to view, current view, customize current view, then try to play with those options, maybe go to group by and try unchecking the automatically group checkbox at the top. or you could try to just reverse the sort order.

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I've spent the last week trying to get my Outlook to send messages and I just can't seem to solve the problem. I have three email accounts and it makes no difference what account I try to send from. The error message that I get is that "Outlook cannot connect to your outgoing (SMTP) email server". I have one test email in my outbox but the status bar continually says that it is sending message 1 of 3. I've done some research and these "ghost" emails seem to usually be caused by read receipt problems. I've followed the various instructions from posts http://forums.techguy.org/web-email/528771-outlook2003-trying-send-msgs-nothing.html. I've followed the advice and tried both Outlookspy and mdbvu32 and neither seems to see any read receipt emails. I haven't seen any other thoughts on how to fix this problem. Help!

A:Problems with Outlook 2007 Ghost Messages

I assume your getting this message?

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 2/19/2010 6:59 PM

The following recipient(s) cannot be reached:

'[email protected]' on 2/19/2010 6:59 PM
503 Valid RCPT command must precede DATA
Most likely your outgoing email requires authentication and possibly a different port than outlook normally uses. Go to your account settings, in the bottom right corner after your double click the account, click "more settings" then on the outgoing tab, check my outgoing mail server requires authentication.

If you already tried this, I apologize. This is a common problem I get asked about at my work where we require outgoing authentication.


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Recently installed Outlook 2007, was using Outlook 2003. When I search e-mails using Find All... Related Messages it doesn't always find messages. If I continue to click on Find Now button it will find all the messages, but it finds the messages in folders that I do not have selected in the Look for: Messages In: Inbox;Sent Items.

I didn't have Instant Search installed, so I installed it, but that made it worse. Even when I clicked on the Find Now button multiple times it wouldn't find anything. I confirmed that the index was finished building. I uninstalled Instant Search and now at least I can find them as described above.

This search worked great in Outlook 2003. Does anyone know what I'm doing wrong?


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I am having problems sending messages in Outlook 2007. I can receive messages just find, but when I try to send messages, I get the following error message

Task '[email protected] - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

Outlook worked fine yesterday (i.e, I was able to both send and receive messages). The only difference between yesterday and today is that yesterday I was using a wireless connection to connect to the internet and today I am at home using my broadband connection.

Can anyone help me? What could be blocking my outgoing access to the server?


A:Problem with sending messages in Outlook 2007

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Hi, first ever posting. I have a Dell Vostro 42 running Vista. I have used Outlook for some years with no problems. I am using outlook 2007 and each time I send mail eg one piece, in the outbox it states sending 1 of 4.
this causes the sending of the only piece of mail in the outbox. hope this explains the problem well enough for some advice. Thank you

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I recently had to set up my computer again and am trying to get my Outlook folders to work the way I want them to.

When I delete messages I like them to stay in the folder with a "strikethrough" so that I can make sure I don't delete by accident, some of my folders are working this way but others aren't and I can't find what is different.

Can anyone please tell me how to change this setting, I have been looking for the better part of a week , I think it may have to do with the "view" settings but am not sure.


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I hope there's someone here that can help me. I've installed Outlook 2007 running on Windows Vista. I'm connecting to three of my online accounts via POP. Everything's working great in terms of receiving and sending e-mails, except for this one weird issue.

I have created sub-folders under my Inboxes. Anytime, I send a new message or forward a message while I'm in a subfolder, the message appears to send, however the message does not appear in the Sent Items folder and returns back to the subfolder that I'm in like I'm receiving a new message, but it's the message that I just sent. When I send a message from the top level Inbox, everything works perfectly. I've had my accounts set-up with Outlook 2003 running on XP and never had this issue. I can't figure out what's going on for the life of me. Does anyone out there know why messages that I send while in a subfolder would not appear in the Sent Items folder and would return back to the Subfolder I was in when I sent it and how to fix this issue???


A:Solved: Sent Messages Returning to Subfolders - Outlook 2007

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I am using Windows XP and Outlook 2007 with Exchange Server. I have several messages set for different delayed dates of delivery and they are still sitting in my Outbox. Originally the delayed delivery option worked, but it is no longer working.

Can someone please help? Thanks.

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Hoping this is the right forum to post this in. If not, a lead toward the right place would be appreciated.

When i'm home, I read my mail on Outlook 2007 on my Win7 computer and all is well. When I am not home, though, I log on directly to my web hosting company's interface (called CPX) and read my email there. About three months ago, I noticed that almost everything I was reading on CPX was getting marked as read before I read it. We test it all kinds of ways and were baffled. Well, I finally found a key bit of info. When my home computer had Outlook off (which it rarely is), suddenly CPX worked great. As soon as I turned on Outlook, though, all my email on CPX started getting marked as read...even spam that I hadn't read at all on Outlook.

So, it seems, something in my Outlook 2007 is telling my host now that email is read simply by its being downloaded into Outlook. This is very frustrating when I'm out for the day, using CPX a lot, and can't tell what I've read.

What would I have to change in Outlook to say, "Stop telling my host that this email has been read!" Strange that this didn't happen for many years and then suddenly started to.


A:Outlook 2007 telling my host when messages have been read

Hi there,

Have you fiddled with the reading pane option of your Outlook? See if it might help.
Make Outlook 2007 Mark Items as Read When Viewed in Reading Pane

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I am having an issue with MS Office, where it is only showing emails from several years ago.

When opening Outlook, it gives a text box that says:

Outlook is currently indexing your items

and it lists over 12,000 items being indexed.

It only just started giving us this message. I have been reading various help forums and have been unable to find anything that explains the issue I am having specifically.

I have the instructions on how to rebuild the search catalogue, but that seems to be more related to the searches than to opening the inbox. As none of the emails from 2016 are showing, and only messages dating from last two years and nothing from this year I dont believe this covers my specific issue which is that the inbox never seems to finish loading.

Are the instructions for Rebuilding the Search Catalogue the correct instructions for resolving this issue? If anyone has a link on the how-to for resolving this issue it would be greatly appreciated.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, x64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 9300 GE, 256 Mb
Hard Drives: C: Total - 238371 MB, Free - 192691 MB; E: Total - 76316 MB, Free - 21657 MB;
Motherboard: Acer, Aspire X1700, ,
Antivirus: avast! Antivirus, Updated and Enabled

My problem is that I don't always receive emails sent to me. I know of two users but there may be others I am unaware of which is a worry. Strangely some messages do arrive from these accounts and I habve been unable to identify any differences between those that do arrive in my main account and the occasional message which arrives in my secondard account but doesn't arrive in my primary address despite being automatically redirected. Hopefully any replies to m,y enquiry will find their way into my email account!
Any ideas would be very gratefully received. Thanks in advance.

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Has anybody had this happen, and do you have a cure? Sent several hundred messages using Business Contact Manager, but the outbox still shows two unsent and there are no messages showing up in the outbox. The system gives me warnings about closing with unsent messages. Deleting the outbox is greyed out. Any suggestions?

A:Outlook 2007 shows messages in the outbox, but none exist.

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A customer called me because he could no longer open and print email messages in Outlook 2007. He is running Windows XP SP3 with 3.5 gigs of ram and a dual core processor. The system struggles a little but doesn't seem overwhelmed by how he loads it. The computer was also throwing up a low virtual memory error. For starters I:

1. closed Outlook and ran disk cleanup. Then I manually emptied the user and Windows temp folders.
2. Set the swapfile to the recommended size (it was too small) and rebooted.

Afterward Outlook seemed more responsive. It didn't have a problem sending/receiving and it was possible to view messages in the preview pane, however it still would not open a message in a separate window and it wouldn't print messages (I confirmed that the printer worked fine by printing from another application)

I located all the PST files, one of which was 11 gigs. I installed PerfectDisk, analyzed the disk for fragmentation and discovered that the 11 gig PST was fragmented into over 30 thousand pieces (the others weren't much better). I started the defrag and told the customer it would take all day.

It seems to me that the extreme fragmentation of the PSTs is causing the problem, but I haven't heard yet if defragging solved it. Would you agree? If I hear from the customer that the problem is not solved what else should I be looking at? TIA

A:Outlook 2007 cannot open and print email messages

Run scanpst... it will fix!

More info: Repair Outlook Data Files (.pst and .ost) - Outlook - Office.com

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I've installed Outlook 2007 and set up a gmail account, everything's fine except the fact that Outlook 2007 keeps deleting my emails from Gmail server as soon as Outlook syncs to the Gmail, even though I put in advanced settings for my Gmail account "leave the copy of messages on server"!!

Why does this happen? How can I keep my emails on the server?

A:Solved: Outlook 2007 keeps removing my messages from the server!

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Like many others here, I am also experiencing trouble with MS Outlook when transferring messages from my UOL webmail into MS Outlook Inbox. The message alert appears but the message does not go into the Inbox, it simply disappears.
I have checked all basic configurations and have also checked if the problem occurs with certain domains. No it doesn't. It occurs sometimes with hotmail, gmail, uol, yahoo, big company domains, without following a rule. I have also executed msconfig and outlook /safe.

Mine is an original Windows XP Professional system and original Office Package. Some software I have installed that might be conflicting: ABBY Fine Reader, Adobe Flash Payer 10 Activex, Adobe Reader, Google Earth Plug-In, Google tool bar, McAfee Security Scan Plus, McAfee Segurity Center, Solid Print, Metatexis, PracticCount, White Smoke.
There are also some MS Office 2003 web components and I wanted to know if these can be removed without affecting performance of my MS Office package.

Hope someone can help me out. Thank you!

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In Outlook 2007 (on WinXP Pro SP3), I have defined a number of rules to presort incoming email into various folders. Not all of the rules work for reasons I cannot determine (that's a question for another time), but most do. Oddly, any messages automatically moved to one particular folder always have a received time stamp of five hours earlier.

That is, a message that arrives at 9am is timestamped 4am.

Now my local timezone is EST, so this is the opposite of what would happen were the machine running with a timezone of, say, GMT, where timestamps would be 5 hours AHEAD (i.e., messages arriving at 9am would be timestamped 2pm).

As a software developer for a company with international locations, I occasionally must reset the timezone and time on my machine in order to test software, and several times I have had to set my machine to JST (Japan Standard Time, or GMT+9) but I have long since set it back again.

To anticipate several questions, both the folder and the rule were defined before any of the periods during which I was running with an altered time/timezone (i.e., none were created during one of those periods), neither did I change (nor save) any rules during those periods.

Anyone have any idea what is happening? How may I reset the timestamps for this rule/folder?

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How do I make Outlook 2007 leave a copy of my messages on the server and after x days remove it?

A:How do I make Outlook 2007 leave a copy of my messages on the server?

Hi Vlanti, welcome to the Seven Forums.
Open Account Settings
Select the account you want to modify, click Change
Click More Settings
Select Advanced tab, set delivery options a you wish
Changing this will not be possible if your account is set to use IMAP protocol.


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Hi All,
I am running Outlook 2007 on a Windows Vista machine. I have recently set up a second email account in Outlook. I have no problems sending or receiving from either account, however when I recieve email for the new email account (not the defalut account by the way) I recieve the same message twice.

I've looked at the headers for the two different emails, and it appears that one is being sent to my default address. I obvioulsy don't have any forwards set up, or anything like that.

I was told it was a known issue with Outlook 2007, but nobody seem to have a work around for it.

Any suggestions are appreciated.


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I'm sure there's an easy fix for this, I just don't know much about Outlook. I just set up my gmail account in Outlook 2007, and when I hit "Send/Receive", it started to download absolutely every e-mail I've ever gotten. I really don't want that... I'd like it to only download messages from today forward. How do I stop it from downloading everything? Thanks in advance!

A:Solved: Outlook 2007 and Gmail (Stop downloading of all messages)

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Outlook 2007 has begun to behave strangely.

Plain text messages received do not display in the font selected in Tools>Options>Mail Format>Stationery & Fonts>Composing and reading plain text messages

These incoming messages are suddenly displaying in a smaller font, Time New Roman 10 (or some paragraphs Tahoma 10) even though the more readable default font Consolas 10.5 is still set there.

No changes to font and size in that dialogue have any effect at all on *received* plain text messages (but new *created* messages respond to changes made in the dialogue)

Created plain text messages correctly use Consolas 10.5 or any other setting when selected, the problem is only received plain text messages.

Anyone have a clue?

A:Outlook 2007 display plain text messages options voided

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Hello All!
I am having a heck of a time importing email messages from Vista Windows Mail. This is my situation: I have a new laptop with Windows 7, I have Outlook 2007 installed on it. I have backed up data from the old hard drive using an IDE to USB cable and Cobian Backup Black Moon Edition. When I try to import the address book and the messages, it imports the address book, but not the messages. Can anyone help me to figure out another way to do this, or if there are other settings that I need to change in order to make this happen.

A:Need help importing email messages into Outlook 2007 from Windows Mail Files

It is best to export the messages from Winmail, then import them into Outlook.

Not sure how you backed up your Winmail.

Also see this


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I'm using a relatively new Dell Studio laptop. I have Office Professional 2007 with all current updates. I have POP set up for my Gmail account.

Outlook appears to download messages, it just doesn't display that there are new messages until I click on a different folder and then click Inbox again.

What would cause this?



A:Outlook 2007 - Inbox doesn't display messages until I click a different folder

multiple people at work have this same problem, laptops and desktops, all Dells with Xp.

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I downloaded a program called myWriterTools and now I'm getting 4 error messages when I start Word2007:
Could not load an object because it is not available on this machine.
Could not load some objects because they are not available on this machine.
Compile error in hidden module: frm Cleanup
...you need Microsoft Visual Basic 6.0 installed...

How do I fix this?


A:Word 2007: What do these 4 error messages mean?

What OS are you using? XP? 7 Home?

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When WIN XP atrts up, error reads: "spoolsv.exe - application error - Exception in privileged instructions at location 0x66f46798". Too high tech for me! Bypassing this, I, cannot print any messages (emails) in Outlook Express (or Outlook). Get error:
" Error line 1343" If I DO hit debug a yellow arrow points to a line that starts with a colon. I can probably copy and paste that line here if needed.
Comments: No spyware, no viruses, because of other problems , reverted back to IE6 (from 7).
Please note: Word and Excel docs all print fine. I can copy and paste the email into Word if necessary. Outllook sends and receives normally, it is only the print function failing.
In Add/Remove did a repair on Office 2003, nothing changed. Googled spoolsv.exe and some think it is a virus (I don't).
Another error that came up (once) was simply: "c:\program files\Outlook Express\msimn.exe" If this file is missing, can I just copy it from another XP unit here and put it into place without further screwing up the works?
Any help appreciated - if further info needed (like a screen grab of the debug instructions) please advise.

A:Outlook and Outlook Express Print error messages

Delete Windows' temporary files using My Computer > (C:\) > right-click > Disk Cleanup and remove all except "Office Setup files" and "Compress old files" (Office setup used to maintain Office, Compress old takes to long).

After this is done on the "Tools" tab in the same area run Scandisk (restart required) followed by Defrag (after at least one complete restart) and see if the error condition clears up.

This all around, all purpose troubleshooting tip can sometimes resolve issues of an indeterminate origin. I checked Microsoft's Knowledge Base for "0x66" under "Outlook Express 6.0" and "All Products" and found nothing relevant. The Knowledge Base is at http://support.microsoft.com (FYI).

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When I'm writing a Word 2007 document, I occasionally get some phrase or word underlined, as though it was a grammatical or spelling error. However, I know that in some cases, this is not true. So how do I either turn off this function, or modify it?

A:Solved: Word 2007 error messages on words/phrases

Go to Word Options>Proofing.

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I am trying to export my Windows Mail messages and contacts on one computer to Microsoft Office Outlook 2007 on a different computer. The computer with Windows Mail is a Vista Home Premium 32bit and I want to move it to the one with Outlook 2007 which is a Vista Home Premium 64bit. I have the file exported into a .pst file but I keep getting an error code: 0x80070021 when I attempt to copy the .pst folder to an external drive in order to move the folder to the other computer. HELP~

A:Exporting Windows Mail Messages from one computer to Outlook 2007 on another computer

Hi vbgirlati,
I'm not quite sure if this will help; but you should take a look at it anyway. How to migrate to Outlook 2007 & Windows Vista | Windows Vista for Beginners
I just went through a similar situation, although not the same as yours.
Best of luck,

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