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T450 BIOS version 1.27 Lenovo Diagnostics does not start

Q: T450 BIOS version 1.27 Lenovo Diagnostics does not start

I see in the change log that they added a new version of the Lenovo Diagnostics in the 1.27 version of the BIOS for the T450 (20BV0005US). The problem is, when you press F10 on boot up, rather than start the Lenovo Diagnostics like it is supposed to, the screen flashes a couple of times and the computer reboots. Likewise, if you press F12 on boot up, Tab over to the applications menu, arrow down to Lenovo Diagnostics, and press Enter, the screen flashes a couple of times and the computer reboots. I have attempted to address this by feedback in the software and drivers downloads section, on a feedback from a motherboard replacement, and by calling in to Lenovo after the motherboard was replaced, and have never had this issue solved.

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RELEVANCY SCORE 200
Preferred Solution: T450 BIOS version 1.27 Lenovo Diagnostics does not start

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 76.8
RELEVANCY SCORE 70

Hi, I have googled this and searched the forum but not found an answer. On closing the T450 lid which puts the machine into sleep the machine is now playing the 'device connected' sound. On opening the lid which resumes the machine from sleep, it is playing the 'device disconnected' sound. I have tried changing the power settings to 'Do Nothing' when the lid is closed, and it still makes the notification sounds. Equally, if you put the machine into sleep using Windows (not closing the lid) it does not make the notification sounds. This started a few weeks ago - perhaps since the last Windows 10 Update or the recent Lenovo Bios updates. I know this is not something specific to this machine as I own two T450s and both are displaying the same behaviour. I have tried rebooting, turning notification sounds off for various functions, etc. Any help appreciated as it is quite annoying! Thanks.

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RELEVANCY SCORE 66

Hello, I'm the process of trying to de-brick this EliteBook 8640p that was working just yesterday, but I decided it was time for a re-format.  I went into the BIOS settings and noticed an option called 'Safe Erase'... and I decided to perform it. After the process was complete, understandably there was no OS found. The next step (I thought) was to add bootable media (DVD-ROM or Flash Drive, I tried both) to install a new OS. After tweaking the 'Legacy Boot' settings by putting USB Flash Drive at the top, I rebooted -- and it didn't load from the removable media. I tried checking the BIOS settings again, but every time I press ESC, F9, etc. during the POST, it redirects me to 'system diagnostics', which has been extremely unhelpful since all it offers me is a few diagnostic scans (they all pass, by the way). I'm not ever able to get back to the BIOS settings. This would be day 2 of my adventure, yesterday I tried updating/reinstalling the BIOS using a Flash Drive, but the utilities provided by HP all crashed when they were about to create the BIOS update drive. I tried moving basically every .bin file I could find (there isn't a single Phoneix Bios file that I could find) onto a freshly-formatted (FAT32, 4MB block size, 2 GB capacity) Flash Drive. Booting normally with the flash drive in keeps bringing me back to the 'system diagnostics' screen, over and over again. Something quite odd happens when I try initiating the BIOS recovery routine with Win + B -- when ... Read more

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RELEVANCY SCORE 64.8

So it's not a huge problem, but after updating the BIOS on my T480 from V1.17 to the current release V1.24 the Lenovo Vantage tool still reports (on lower right corner of screen) that I have BIOS V1.17 installed. The update installed normally and I have verified that V1.24 is installed Boot --> F1 --> reviewed installed version. I thought you guys at Lenovo might want to check it out. I do have the current version of Vantage installed (latest version offered by the Microsoft Store for Win 10 Pro): V 4.27.32.0





If a post answers your question, please mark it as an ?Accepted Solution?!If a post helps you, please click the star to give it a Kudo~~Some years back I worked for IBM, currently I do not work for,nor do I speak for Lenovo or IBM.









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A:Lenovo Vantage reports incorrect BIOS version after BIOS update

 
 
See below.  Basically Vantage "may not"  show current BIOS version.  It will eventually "catch up".  The data is cached.
 
https://support.lenovo.com/us/en/solutions/ht506091

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RELEVANCY SCORE 63.6

I have an SSD installed rather than an HDD.  I uninstalled the Lenovo Active Protection software and there is no trace of the app existing in the Windows registry.  Yet when the X250 boots just after the BIOS POST screen and before Windows starts I see a one line text message reading "Active Protection Sensor Diagnostics Start" for about one second.  What is this?  It looks like there is still some component of the "airbag" system still running.  Do I need to do something else to completely remove it?  Or is this just a message from the system board that cannot be controlled?  I see no options related to it in the BIOS.





.NET Software DeveloperThinkPad T440s (20AQ005TUS) | ThinkPad ThinkPad T430 (2342CTO) | Lenovo H430 (25582AU) | ThinkPad X230 (2306CTO)

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RELEVANCY SCORE 60.8

Hello Could anyone please tell me what the latest BIOS version available for T470s is? I have a company machine here with 1.07. What's the latest? Many thanks! BR, Ricardo 













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A:Lenovo T470s BIOS version

I believe it is 1.17

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RELEVANCY SCORE 60.8

I updated my Lenovo B5400 to the latest bios version 2.08 (J7ET63WW), but the EC version is still 2.03 (J7HT55WW).According to the ReadMe, the corresponding EC version would be 2.06. I tried to flash it again, but now the Lenovo bios update utility gives me this message: "BIOS image file is same as BIOS ROM. An update is not necessary at this time."

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RELEVANCY SCORE 60.8

after i upgrade bios version  A4CN42WW my AMD card drivers failed to detect graphic card I tried to reinstall driver and it's say Can't detect AMD Graphic card I want to use factory version of Lenovo Z50-75 Bios (I use Windows 8.1 Pro 64 bit) Thank you 

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RELEVANCY SCORE 60.8

i am looking for lenovo z510 bios version v38 or v39. Now i am using v40 but i have problem with nvidia graphic card. it started after i upgrade my bios to v40.  i need to learn how to downgrade my bios from v40 to v39 or v38 and i need v38 or v39 versions which i could not find them in the lenovo support website.  i asked turkish lenovo technical servise to sent me v38 or v39 and they told me that we do not have older versions of bios. look for it in lenovo forums.  

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RELEVANCY SCORE 60.8

after i upgrade bios version  A4CN42WW my AMD card drivers failed to detect graphic card I tried to reinstall driver and it's say Can't detect AMD Graphic card I want to use factory version of Lenovo Z50-75 Bios (I use Windows 8.1 Pro 64 bit) Thank you 

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RELEVANCY SCORE 60

Hello ! I tried to flash another Bios version wich killed my Bios-chips. I ordered to repair them besides an electronic company.They put new Chips in but flashed it with the wrong version of Bios: 3.70Before i started to flash the Bios it was 8.0 Version. After i got my Mainboard back today i re-assembled the Laptop and started it. I pressed "f2" to get into bios and to select boot option. I cant see any drives there, just UEFI Lan stuff. So i cant boot from Harddrives and the Laptop is useless atm.So it seems that this Windows 8 Version of the Laptop wont work with the 3.7 Version of the Bios, am i right ?Is it possible to flash the 8.0 Version without damaging the laptop again ? Please help me, i need the Laptop to work. Greetings and thank you in advanced Patrick

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RELEVANCY SCORE 60

Hello I have lenovo 3000 g430 notebook (with core2duo 7350 modification) and I need to update my bios. My current bios version isVersion: 0CCN31WW(V1.04)     Release Date: 06/25/2008 I've found only thathttp://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g400-no... is it my last version of bios or not? thank you













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A:lenovo 3000 g430 last bios version

Hi conquistador, welcome to the forum. 
 
     To find your support page, go to this link:
 
https://download.lenovo.com/eol/index.html
 
    Then enter these parameters in the search box:
 

 
 
 
The last version of the BIOS is 0FCN52WW and it's for Windows Vista.
 
Cheers
 
DragonRider

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RELEVANCY SCORE 60

Hello, I bought Lenovo Y50-70 with Core i5 4210H and Nvidia GTX960M 4GB. I have problem with fans, which are spinning very fast in IDLE or when I browsing the web.I heard, that this problem is in the bios version. I had here v3.03 but fans start spinning on almost full speed when the CPU on 25+- % . My temp is good 36-40 in IDLE . Same problem I have on version v2.02.My question is, can I downgrade to for ex. on older version (V1.14 or V1.13) without any brick this laptop? In these versions are different fan table well? So maybe this can fix the loud fans problem?Thank you in advance.

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RELEVANCY SCORE 59.6

I want to update my BIOS to the latest version, however, I can't find my current BIOS version anywhere on Lenovo's website or even on Google. I want to be sure that I install the correct version but I'm not sure. PC: Yoga 12-20DKS13N00BIOS Version/Date: LENOVO JEET66WW (1.15 ), 6/5/2015 Even in the Readme of the latest BIOS version for my PC, under Version Information here: https://download.lenovo.com/pccbbs/mobiles/jeuj85ww.txt my BIOS version isn't listed. Am I missing something or looking in the wrong place? Should I update my BIOS to 1.34 based on the link above? Any help is appreciated. 

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RELEVANCY SCORE 59.6

Hello,I have flashed my laptop's BIOS with the tool from the support page, I can see that the new BIOS version is installed (0ZCN26WW), but the EC version is different (0ZEC25WW).I have even enabled the BIOS rollback feature so I could flash it twice as I've seen in a different post, but still no good luck. Is this a normal behaviour? Should let it be, or do I have to do anything else? Thanks,Alex

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RELEVANCY SCORE 59.6

hi, i have a lenovo b590 laptop (20208 type) with i3 3110m and nvidia gt720m and whenever i try to update the BIOS using the latest BIOS version available on the lenovo drivers download page , i get the following error: https://i.imgur.com/lKMLQV9.pnghttps://i.imgur.com/OkY9aQy.png this is the actual BIOS version on the laptop: https://i.imgur.com/1Tvib3d.jpg  how can i update the BIOS on it? i guess the problem is that the allready running BIOS is H1ETXXXX version and on the lenovo drivers download page is only the H9ETXXXX version which i guess isn't compatible with the 20208 version of the laptop and shows the "machine does not match with this bios" error. forgot to mention that my OS is windows 7 x64 on which i tried to run the bios update.  also will this laptop model gonna receive any new bios updates especially regarding the newly discovered intel security flaws or it's completely abandoned allready in terms of support?

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RELEVANCY SCORE 59.6

Hello,  I am having an issue with my laptop shutting down unexpectedly from either gaming or Internet surfing. These shutdowns can occur at random times and can happen twice in one day. I recently sent my computer in for a repair under my warranty and the issue still have not been fixed. I have a feeling something is not right with the latest BIOS version for my computer but I am not a computer expert and would appreciate any help in the matter.  I have updated most of my drivers and ran a windows update diagnostic. I've checked the Event Viewer which revealed a bunch of "kernal" errors or critical notifications from every shutdown. I am not sure if I should downgrade to a previous BIOS version to fix the issue.  I'm also not sure if its a power issue since the shutdowns have happened when the computer is running on battery without the power adapter plugged in. I also use a razor naga mouse if that has any relevance.

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RELEVANCY SCORE 59.6

Hi I had some issues with graphics card and I downgraded my bios to CDCN30WW version. Now I have encountered some other problems and want to go back to CDCN34WW version but couldn't find a link. Can you help me?

A:I NEED DOWNLOAD LINK FOR LENOVO Y700 BIOS VERSION ...

Hi there, Enes ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Please click here for the latest BIOS.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 58.8

Hi I was just checking for the latest bios version for the G5oo. My current version is showing 78CN25WW (V2.03) I tried to check on the lenovo website but as it is rubbish,i made no progress. When i navigate through to support section it just returns a server error. Presumably lenovo are too busy promoting their new lines rather than looking after exisiting customers who are struggling to keep their past naff products running 

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RELEVANCY SCORE 58.8

We have two new Lenovo thinkpad P71, both identical. One of them started to have boot up issue (takes about 2.5 minutes for the first boot up of the day, then any restart during that day will be fine) So, I have been trying to resolve this issue this past couple of days without success. However, I found out that the BIOS version were different on both machine. Both machine requested to update the BIOS after the initial setup. One of them I updated but the other I didn't. The Laptop with the updated BIOS has the version 1.17 (which is odd since the latest version on Lenovo website is 1.16) https://pcsupport.lenovo.com/ca/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-... The laptop that was not updated has the version 1.15 and it does not have the long boot up time issue. So I was wondering if it was normal to have version 1.17? Also, is it possible and should I go back to version 1.15? Any help / tips would be appreciated. Thanks.

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RELEVANCY SCORE 58.8

Hi, I've just updated my BIOS version to 5ecn96ww of my laptop; However, I consider it's unstable and I want to downgrade to the original version - 5ecn41ww(4.0). Links of this BIOS version has been removed from websites?http://download.lenovo.com/consumer/mobiles/5ecn41ww.exe Is there any alternative links to download it? That would be awesome

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RELEVANCY SCORE 57.6

My T450 & T460's with the TPM BIOS set to DiscreteTPM Bitlocker works but if TPM is set to Intel PTT bitlocker always prompts for recovery key.  The encryption type is being set to AES 256 by setting regsirty to reg.exe add HKLM\SOFTWARE\Policies\Microsoft\FVE /v EncryptionMethod  /t REG_DWORD /d 4 /f before enabling bitlocker.  

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RELEVANCY SCORE 57.6

Hello peopleThis is my first post so bare with me. I just made a BIOS update to my laptop. The installation itself went well, no errors. But now my windows needs to autorepair. I tried all the standard repair options, even factory reset and failsafe startup and nothing works, it still goes back to the recovery screen. I can enter BIOS but didn't dare to change anything out of fear of making things worse. My windows is installed on a M.2 SSD, maybe that has something to say?Let me know which screenshots you need to help.Looking forward to getting my beloved Laptop back to life again.

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RELEVANCY SCORE 57.6

The BIOS update went smoothly. But with the new BIOS version, no operating system is loaded. The Windows installation hangs in the "Starting windows" stage. Different Linux distributions are also not possible to install and also to boot into Live CD mode. The BIOS switched various modes, AHCI \ Compatible, Legasy \ UEFI. I tried different options.How can I now restore the old BIOS version?

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RELEVANCY SCORE 57.6

I have just received my C340 and activated Lenovo Vantage which found a BIOS update which I ran. It is now running BIOS version 1.6. BUt when I go onto the Lenovo Support page and it automatically and correctly registers my C340, I am informed of a newer version of the BIOS update (2.02). I do not get it. Why is there a newer version here than the version that Lenovo Vantage finds? And what I am supposed to do in a situation like this? Do I ignore that there is a newer version - or do I actually download it and install it? I would like an answer from a Lenovo representative to this issue. Unfortunately, this is not a very good start with this new Lenovo C340 notebook. When I logged in to the support page by Lenovo and it registered the notebook automatically, it also told me that the warranty ran out in 1970. What???! So now I have put in a case for having them correct this. But this is really not a good start

A:Ideapad C340 - just updated BIOS via Lenovo Vantage but a new version available on support page

Hi BlipBlopDK,
 
Welcome to the Community Forums.
 
Each machine models have different variants. Not all updates can be applicable for every variants.
 
With the BIOS, reading the text file first is important doing it manually. If the changes from the older version applies to specific issue you have then you may proceed but if Vantage did not assign it automatically and you do not have any issues then there may not be any need for it.
 
My warranty is showing incorrect dates and duration? Why is this happening ?
If you had purchased your machine from a retailer, business partner, reseller, Lenovo starts the Base Warranty at the time the shipment was purchased by the retailer, business partner, or reseller from Lenovo. To compensate for the time the computer may have sat in a warehouse or on the shelf unsold, Lenovo generally adds an additional month to the Base Warranty, Lenovo allows date to be adjusted.
 
Here is the article that you can follow for the steps. 
 
About the warranty date correction, some stores would do it for you while other may not since buyer may have a different user for it aside from the fact that personal information should be kept privately.
 
I hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 54.8

Hi everyone I'm having some issues with my T450 with SanDisk SDD + Windows 7. Sometimes just hangs and then appears a message that said "The application is not responding.  The program may respond again if you wait.Do you want to end this process?" sometimes windows start and when I double click an app takes more seconds than expected. When I received the machine and burned the recovery media I got a message that said "2100: Detection error on HDD0 (Main HDD). Already Update Windows 7 with windows update and stills get hang apps sometimes. Thanks for the help.

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RELEVANCY SCORE 54.8

hi i have a t450, i only have sata and msata ssd.is it enough plate to put a msata to m2 adapter?any card to suggest?thanks

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RELEVANCY SCORE 54.8

Hello,I just put in my T450 a inthernet sim card and i'm trying to acces the 3g/4g internet.I don't know if my notebook comes with WWAN or not, because i cannot find too much informations about 20BUS20T0D.. Any help are welcome.If it doesn't have WWAN modem, witch one is compatibile with my notbeook?Thank you!

A:Lenovo T450 20BUS20T0D

Welcome to the CommunityThere isn't a wwan card in T450 MTM 20BUS20T0D, wwan antennas kit and the SIM card reader are there.Lenovo approved cards for T450 and their service p/n (FRU) are:Ericsson N5321 HSPA+, FRU 04W3842Sierra EM7345 LTE/HSPA+, FRU 04X6014

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RELEVANCY SCORE 54.4

Hello, I just wanted to give a big shout out to the Lenovo community, and it seems ive fixed my trackpad woes.. at least so far, i have ran the machine for about 45 minutes thus far after downloading some mouse and keyboard drivers.. updated bios, and a whole bunch of a lenovo service bridge updates and such. anyways ive battled trackpad woes since about 2 weeks after i bought my thinkpad t450 in Nov. 2015. and its been working so far longer than its ever done..before it would quit after about 5 minutes or less of use. an my aftermarket usb mouse ive bought drives me nuts sometimes... but anways big thanks to you all for the tips and stuff to look into.... but i did wanna ask also, did this seem to fix your problem? have any of you with the T450 machine experience the same issue... feedback would be appreciated.. ive took this machine to my local and "trusted" computer shop. but they seem like a rip off. i was gunna sell my machine at one time to them and they only wanted to give me $150.00 lol. anyways since it seems like ive fixed this problem im so keeping this machine anyways. it works good enough for me. ill shut up now lol. thank you.

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RELEVANCY SCORE 54.4

We lately have seen on both T450/460 computers where the sound does not work anymore. If trying to look in device manager there simply is no sound device. So even if re-installing the driver, it reponds that no hardware is installed Is this somehow a known issue since we have seens it on a several computer. All computers are running WIndows 10 with annevesary update.

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RELEVANCY SCORE 54.4

Hi, I just change the motherboard for my lenovo t450 to a new one so,  does anybody knows , how to reset the serial number of a motherboard , every time when I am turning on the computer  a sound and a message is displayed on the screen saying that has an error or invalid number on the serial number,  ?

A:replacement of motherboard in lenovo t450

The maintenance disk is used to make those changes.  It is available to dealers and warranty servicers

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RELEVANCY SCORE 54.4

Hello,I have a problem with my laptop Lenovo. I have ThinkPad T450 registered for IBM, so it is not my privat laptop. I turned off tihis laptop. next time when I wanted to turn on all  the time my buttons FN + F1(mute button) + F4(mute microphone button) are turn on.  what does it mean ? do you know what this problem represent ?   do you know where the problem is ?  thank you so much 

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RELEVANCY SCORE 54

Disabled toucpad PS/2, but it still works under linux via the isa port. Under windows it is disabled, but only under linux is it not disabled.

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RELEVANCY SCORE 54

Hi, the changelog of the BIOS 1.29 states that it contains an update of the CPU microcode.Afetr I upgraded successfully to that new BIOS, I've been surprised to notice that the microcode wasn't updated.Booting on lunix, I can see that the CPU is still running the old revision 0x24 of the microcode: [ 3.081408] microcode: sig=0x306d4, pf=0x40, revision=0x24
[ 3.081446] microcode: Microcode Update Driver: v2.2. I expected to find the revision 0x25 which was released by intel several months ago (see: http://metadata.ftp-master.debian.org/changelogs/non-free/i/intel-microcode/intel-microcode_3.201705...) By comparing the line below extracted from that link to the boot message I reported above, you can verify the CPU signature and the processor flag mask associated to that microcode update perfectly match my CPU. sig 0x000306d4, pf_mask 0xc0, 2017-01-27, rev 0x0025, size 17408 So I wonder why that micocode update was not included in the BIOS 1.29.Is it a mistake ? or did Lenovo have a good reason to omit it ?

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RELEVANCY SCORE 54

Hello, This is my first Lenovo Thinkpad and I'm gonna tell that everything was going well till I found this issue.This is very dissapointing and furstrating, I can not believe that there's a bug on the BIOS that doesn't let me in.I read a lot of articles in the support page, with people with the same problem, so this isn't new.. there's this bug that wouldn't let me go in the BIOS and change settings. When booting my laptop, and when the message appears "Press enter to acces the BIOS", even if I press it a lot of times, F12, F9, F18, Fn combined or everything you can imagine, I CAN NOT GO THROUGH THE BIOS. This is  FUNDAMENTAL error that can not happen.. I mean is basic configuration of the laptop, it's unbelievable that we have this big issue...Anyway, and stopping with the yelling, I wanna say that I have tried everything that the support pages and other users have tried, but it didn't work for me:Press repeatedly Enter buttonUpadte BIOS to the latest version (v1.33)Press repeatedly Enter button (again)Try with F12Try with F9Try mixing the last two options..Disconnecting the laptop of all the perisfericalDisconnecting the laptop of the ACSmashing my hands into the keyborad Man, It's really frustrating that I can not  go through it, it's a really basic need when we talk about BIOS setting... Hope anyone can help me with this...  Thanks for reading! C.  

A:Thinkpad T450 can NOT open the BIOS

Hello and welcome,
 
Since you see the ...enter... message you have probably already tried this, but just in case:
 
Try F12 after a _restart_ or full shutdown and startup (SHIFT+shutdown).  In case your keyboard is coming up in a strange state, also try Fn+F12.
 
Z.

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RELEVANCY SCORE 54

I'm new tech and provide support over phone was wondering if Lenovo provides BIOS simulators for its Thinkpad laptops T430, T450, T460, X230

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RELEVANCY SCORE 53.6

Hi,     I have lenovo T450 laptop , by mistake spilled some water on ite keyboard. As per T450 product specifiaction , its keyoard is spill-resistant. Is this true? The water spill was very less but still I am scared that water might have gone inside laptop and might crash motherbord inside.My laptop is still On and working after 1 hour of spill. Please suggest. Thanks.

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RELEVANCY SCORE 53.6

It appears that the backlight on the keyboard of the T450s times out after a minute or so and turns off.  I can then turn it back on by pressing FN + Space but it's extremely annoying to have to keep doing this.  I am not seeing anywhere in the bios or lenovo settings where I can have the keyboard backlight stay on always unless I manually turn it off.

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RELEVANCY SCORE 53.6

Hello. I have issues with the Lenovo ThinkPad T450. When I play Halo 2 vista (an old and good game) textures flicker rapidly. I have these specs Intel (R) Core(TM) i5-5300U CPU @ 2.30ghzInstalled Memory - 4.00GB (2.98 usable)Graphics - Intel HD Graphics 5500System type - 32bit operating system I have tried using the Intel Update Utility, but it won't install. It says "Access is denied"I have also tried using the driver updates, but it won't even install, just like the utility. The game flickers like thisPlease help

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RELEVANCY SCORE 53.6

I am helping my wife set up her office at home. Her work gave her a Lenovo T450. My task is to set it up with two monitors, using the Mini-Display Port.I have already purchased the Lenovo Display Port to Dual Display Port Adapter! So, now I am looking for two monitors that each have a Display Port. I am considering either two monitors with 3840x2160 resolution or two monitors with 2560x1440 resolution. Has anyone else done this and did you have any problems? I am considering the Samsung LU24E590DS/ZA 23.6? Monitor or the LG 24UD58_B 24? Class UHD Free Sync IPS Monitor. I am open for suggestions of other monitors around the $300 - $350 price range. Thanks

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RELEVANCY SCORE 53.6

I am having a problem with the touchpad where it will detect unintentional dragging. I am experiencing this problem in both Windows 10 x64 and Ubuntu x64. I have tried various drivers but the problem still exists.  Wondering if anyone might have a suggestion on how to fix this. 

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