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Clean install on SSD keeps failing at Detecting Devices..

Q: Clean install on SSD keeps failing at Detecting Devices..

Hello everyone...

I have a brand new Acer Predator AG3620. It has an Intel I7, 12 GB of RAM and an NVIDIA GeForce GT 630 2GB video card. It shipped with a 2 TB hard drive and Windows 8 which worked fine.

I installed a Mushkin Chrone 240GB SSD drive and wanted to install a clean copy of Windows 8 on there to remove all the Acer bloatware. This is where my life ended... After an unfortunate series of incidents, I am finally at the point where the BIOS (or whatever they call it these days) recognizes and boots from the drive. However, the Windows 8 installation will not complete.

It gets to "Detecting Devices" and after it gets to 69%, 72% or 79% (it changes all the time), the system reboots and I get an error message, "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "Ok" to restart the computer, and then restart the installation." After searching tirelessly for a solution, I realized that Acer had a BIOS update which I installed and I am STILL having the same problem.

I suspect there is some type of hardware compatabilty issue but I am not aware of any logfile that can help guide me. I have done this installation about 20 times in the last few days and it is absolutely maddening. It just WILL NOT work! I have read every post I could find and tinkered with every setting in the BIOS, port on the motherboard and SATA cable I have. I have gone from ACHI to IDE, unplugged the original hard drive, unplugged every device other than the monitor, etc. You name it, I have done it.

I have been at this for days and I am really at my wit's end. I really hope someone out here can give me some advice or further troubleshooting steps. Thanks for reading and thanks in advance for your help!

Preferred Solution: Clean install on SSD keeps failing at Detecting Devices..

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Clean install on SSD keeps failing at Detecting Devices..

Your suspicions are correct. I have had the same problem on several different models, since the earlier public previews. There have been three or four solutions offered, even on this site, none of which have worked. In particular are older HP models, especially the Envy15, but some Acers are also experiencing the problem.
Bu you could be lucky. Do you not have any restore disks which you could experiment with? Final solution for you is, of course, to return the old HD to the machine and hope all is well.
Popular theory is that it is the graphics card. This idea doesn't sit well with me, as when I have encountered that particular problem with other machines, it merely reverts to the Default VGA screen, which, of course, it has been using right through the install process.

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I have a UAD Apollo Twin Mk II TB audio interface. I have a couple TB cables that I've tried with the same results. Use an Akitio T3T TB3 to TB/TB2 adapter: https://www.amazon.com/gp/product/B01M04U186/ref=oh_aui_search_asin_title?ie=UTF8&psc=1 Has always worked without issue until trying on this laptop. Just tried on a different computer and works fine. Latest BIOS 1.19. After a clean install of Windows, install all drivers and make sure they are up to date. Thunderbolt icon appears in the notification area. Plug in the Apollo and power it on. It is recognized. Select "Always recognize" or whatever it is as opposed "Just this once" or "Never". Install the UAD software, or not... the outcome is the same. Restart. Log back in to Windows. Thunderbolt icon no longer appears. Open it manually. Says device isn't conected despite it being connected and powered on. Try different TB3 ports. Remove device from list of approved devices in TB3 software. Uninstall and reinstall the TB3 drivers. Remove any mention of the device from registry. Result is the same. Won't say it is plugged in. Did a clean install of Windows... read the previous paragraph over... same thing. Anyway, any idea what is going on here? Honestly, about to return the thing. Between this issue and and the +30 hours spent trying to get dual boot working, to no avail, with every combination of UEFI Only w/o CSM, UEFI Only w/ CSM, Legacy Only (all without Secure Boot) and Ubuntu Des... Read more

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Here are my system specs:

Processor: Intel Q6600
Motherboard: Asus P5N-D
Graphics Card: Nvidia 8800 GT OC
RAM: 4GB (2x2GB)
OS: Windows Vista Buisness 64bit SP2

For about the last month now I've been having problems with USB PnP devices. Every time I plug something in it prompts to install the drivers, Flash Drives, Webcam, Joypad, pretty much everything. The install wizard runs for all of the devices, locates the drivers, attempts to install them and fails. The only one of these that came with a driver disk was the joypad, though windows attempted to download and install that driver on its own (failing of course). I even went to the manufacturers website and downloaded the most up to date version of the driver with installer, but it requires the joypad to be plugged in, and becuase of the issue it isn't being detected. It should be noted that everything that I keep plugged in all the time still works, 2 External HDD's, keyboard, mouse, USB network adapter. I am not sure why this has started happening, and can't remember any specific system changes that happened around that time. Any ideas would be much appreciated!

A:USB PnP devices failing to install.

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I had just reinstalled Windows 7 professional on my laptop (dell latitude E6440) because of some issues. Well the reinstall went thru perfectly and had no problems. But now it won't connect to the Internet and won't let me make a connection. A box keeps coming up saying "not connected-no connections are available". Then when I click on the Internet and try to set up a new connection it comes up saying "Windows did not detect any networking hardware". This kinda sucks so I was wondering if anyone could help me out and figure out how to fix this.

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Hi, I performed a clean install recently and noticed that after I installed drivers I got a sfc corruption when testing my integrity, So I reinstalled windows again and disabled automatic drivers and tested, at first I passed the sfc test, however once I installed the NVidia drivers my pc was again labeled as corrupted. Is there something I can do to prevent this or is it a false positive/common issue. I need NVidia drivers so im unsure of where to go from here attached is my log after installing the NVidia drivers/ after failing sfc test. Thanks for your help.

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I've got about 40 Senor Point of Sale tablets running Windows 7. They work just fine, but are failing to take Windows Update for Service Pack 1 (KB97632). The POS software is soon going to need this update in order for it to continue working.

I've deleted the Windows Update cache (SoftwareDistribution >> SoftwareDistribution.old) and nothing changed.

I've downloaded the update .exe and after it ran, nothing changed.

Check for Windows Updates only shows the SP1 update when I click to search online for updates, for what it's worth.

After the update has failed, I get error code 800736b3.

Apparently the billion and two solutions other people have aren't solutions for me.

Please help me!

Thanks in advance.

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hey all i need some help.

i recently had to get a new hdd for my MSI CX600 laptop and im trying to install windows 7 on it, when it asks to select what drive to install on no drives are listed.

the hdd is listed in the bios and i have tried the shift+f10 and list disk etc and nothing is working.

thanks for any and all help.

now i gotta rest my thumbs as im posting this via my telstra T-Hub.


A:win7 32bit CLEAN install on MSI CX600 not detecting HDD

Is it possible that you need special SATA drivers for AHCI, which are not included in Windows?
It looks strange to me as Windows 7 should have AHCI support built-in, but well..

If so, try reading this tutorial: it's exactly the way I did to create an XP CD that would install on my ICH10R chipset (the "clean" MSDN install CD I had wouldn't recognize my HD if I had AHCI enabled in the BIOS) and maybe (but I don't know it for sure) you can adapt it to Windows 7 somehow
SATA Drivers - Slipstream into Windows XP CD

If your chipset has AHCI enabled, indeed, you may:
either need to get the specific AHCI drivers for your SiS 968 chipset (if you're installing Windows from a "clean" CD)
or use a recovery media/partition from MSI (which, hopefully, will have inbuilt the drivers you need).
Otherwise (if AHCI drivers aren't provided the right way) it could tell you that a disk couldn't be found (again, it looks strange anyway).

Does the drive work correctly, as far as you know?

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I am having some trouble doing a clean install of Windows 7 on my Latitude E6520. The drivers are actually working, but issues start to arise with the laptop once the drivers are installed. 
Attempt 1: Install the drivers manually in what I believe was the correct order. After they were installed, my Latitude kept looping the StartUp Repair. Windows was never able to start up. Did a new clean install. 
Attempt 2: Downloaded all missing drivers from the Dell Website by using the "Detect Product" function. It downloaded most of the drivers. But when I restarted my laptop, Windows never starte up. It was just a blank screen the entire time. Received no error message. 
I have already tried to do a full Hardware Diagnostic (by pushing f12 on startup window), and there were no issues that were found. Any idea what may be going on?

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I couldn't get my XP SP3 system to boot any more (and tried all the tricks).

So copied off all the user data and installed a fresh copy of XP SP2 to a brand new fully formated drive.

Added the network adapter drivers.

Installed all the updates from the MS update site (including SP3).

Started adding the remaining (latest) devices drivers for

Sound Blaster X-Fi platinum
MS Lifecam 5000
HP Photosmart c4280

And they all fail with the error message "data is invalid"

I give up what have I done wrong?

A:Cant install any devices on clean XP SP3 build

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Hi, I just reformatted my Dell inpiron 1520 and downgraded from a windows vista 32 to windows xp 32. I was able to install all drivers except for a few. in the device manager under other devices there are 4 yellow question mark/exclamation mark points. 3 of the 4 are Base System Device and the last one is SM Bus Controller. Can someone help me determine what drivers i am missing? Thanks in advance

A:Unknown Devices after clean install

Sounds like you might be missing the chipset drivers from here

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A little background info:
I had a friend of mine build this PC for me a few days ago, its custom. 
This is the motherboard I bought (new): Z-97A
I did a lot of upgrades so we had to do a custom install, I chose the default location to the same drive as my original W7 OS was on.
I installed all the drivers that came with the motherboard and all windows updates.
Even if they are not recognized the devices still get power (like my phone will charge but the PC doesnt know what it is or even see it as unknown)
While gaming 2 nights ago one of my presumed dead USB ports that didnt read my Sennheiser headsets randomly began to read it & automatically installed drivers for it after I was initially unable to get it to detect before. So it just kinda came "alive" on its own you could say
I've attached screenshots of my devices and printers and device manager

 Control Panel.JPG   74.98KB
 devman.JPG   54.09KB
4 weird things about the devices and printers list:
You will see in devices and printers it says I have 3 Keyboards, I only have the one on the far left.
I Only have 1 Playstation controller
When my Sennheisers were detected I immediately installed the drivers for them from their website but now it shows up as "Unspecified". Before my reinstall of windows I am pretty sure it listed in the devices category with a picture of the headset.
The JAYUP-PC is my computer name of my curr... Read more

A:Some USB ports not detecting devices + Duplicate devices showing

FWIW:  Duplicate devices may appear...if one device is used to install...and a different one is used later, IME.
The ximple way to remove any apparent dupes...is to delete them via Device Manager (including the use currently installed)...then reboot and reinstall the drivers if they are not automatically reinstalled by Windows.
Device Manager typically reflects such items on a given system, see Remove Unused Drivers and Devices - http://www.windowsnetworking.com/kbase/WindowsTips/WindowsXP/UserTips/TroubleShooting/RemoveUnusedDriversandDevices.html .
I have no answer for your USB questions, it appears that the right drivers are installed.  You might take a look at

USB port may stop working after removing or inserting USB device - http://support.microsoft.com/kb/817900/en-us

USB Problems, MS FixIt - http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-USB-devices

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Can I trouble you for your feedback on something else. Every few months I clean install the Windows operating system on my PC. Is it the same for you in that sometimes the Windows 8 setup picks up all of the devices (it usually only misses one..a Bluetooth peripheral device with a question mark. That's easily sorted by installing Wireless drivers from Dell site). Then on other occasions it'll leave the occasional exclamation mark usually listed in Other Devices but not always. That disappears when the chipsets are installed. Most of the time I never get these at all but its happened a couple of times lately. Im wondering if its caused because Im installing from Windows 8 DVD and not from a factory image.I guess really what Im asking is..Is the Windows Installation sometimes a bit hit and miss at picking up everything in Device Manager during initial setup? Sometimes theres an occasional error and other times its fine (This is on the same system with the same hardware with no changes from previous windows installations)
Thanks guys

A:Device Manager re:devices after Windows clean install

My guess is that you have other hardware connected during some of these installs and not at other times.

My question is, why do you reinstall every couple months? Are you bored, just for fun or is it to solve problems. I know this sounds snarky but it's a serious question.

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After a year's subscription of Norton 360 expired, a virus took over my system (run by Window's XP Home Edition 2002) and any attempt to install anything to clear it was blocked. I'd decided to purchase a new operating system and purchased Windows XP Professional 2002. In attempting to follow the Microsoft's instructions (published on their "Support" site) for a clean install, I can't get past "install". Nothing happens. I'm not sure if "partitioning" or "formatting" the the hard disk is necessary. The site suggests this as a consideration in the process of a "clean install"

Quite honestly, I'm so fearful of the virus that has my system in a shambles that I'm hesitant to leave the new disk in the computer for fear that somehow the virus might affect it. But I desperately need to have my computer back and can't afford the fees for the assistance that Microsoft wants to charge me after buying the operating system and the antivirus software. I thought this would be as easy as putting the new operating system disk in the d drive and the system being wiped clean.

A:Solved: Attempting/ Failing a "Clean Install" of Windows XP

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I upgraded from XP SP3 to Windows 8 a week ago using the Assistant program with no problem. Then 2 days later that HDD crapped out. So I made the DVD/USB media on another PC and tried a clean install. After 10 attempts to clean install with all the "tricks" I could find on the net the installation stops in the same place every time. After I see the "Getting Devices Ready 100%" the setup goes to reboot but power off instead. When I restart manually I get a "Windows cannot configure...." error. I called Microsoft and one rep told me that I needed to install a previous OS for the upgrade to work so I installed XP sp3 and tried the clean install method again to get the same error. Formatted and installed the XP again and tried to install through the Assistant program with the Microsoft guy on the phone and the install stops in the same place but the Assistant reverts back to the old OS instead of telling me to run setup again. The Microsoft guy said it was because I am running XP Home instead of Pro but it worked with the Hom edition the first time and I cannot find anyone else on the net with a Home edition problem. Any suggestions?

A:Power off after "Getting Devices Ready" with clean install

Try Cleaning the HD Drive, using Step one in this tutorial:
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
& than Reboot PC to install.

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i googled and searched for this. but i can't find anything similar to my problem. sorry is this is a repeat.

my laptop is a few years old (behind the times)
make & model: Acer Aspire 4315-2490
using windows vista basic.

about a year and a half ago, 2 of my 3 usb ports stoped deteting ANYTHING. the 2 that don't work are on the right side of my laptop with the working one on the left. i plug a flash drive in and light on flash drive doesn't even come on. it's like my computer is acting like i'm not pluging in anything at all. i just did a system restore to factory settings last night. they still are not working.

A:USB not detecting devices


Sorry, but it sounds as though you have a physical hardware problem. Without opening up the computer and doing advanced and expensive repairs, there is no way of fixing this. You will just have to live with 1 USB port. You could however buy yourself small USB splitter so you can have more than 1 USB device plugged in at once.

Sorry again,


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I have been using my adata 1tb portable hard drive and kindle paperwhite on a notebook which has windows 10 installed on it.suddenly the computer stops detecting those Devices. after that those two devices are stopped being recongnized by any other computers. the hard drive starts beeping and the kindle goes to charged mode but no computer can detect them.the usb cables and Power supplies are okay,I have checked that.please someone help me with this issue.

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Hey out there, I have tried everything from: microsoft support, forums, etc. but I cannot get my pc to detect my devices & names except for multi-printer, mouse, computer, keyboard, and a generic external hard drive without a (drive letter?) in the devices and printers catagory. When I hit computer catagory after start, it only shows: local disc (C:), and removable disc device, which is my desktop computer's internal DVD/CD player. HELP! Now more politely, I would love your help..

Thank you so much for your reply!!

I'm an oldie but a relatively computernewbe......

A:detecting devices

Have a look in Device Manager. If you see one or more yellow question-marks in the device list it means you need to install the drivers for the devices which currently don't work. The drivers can be downloaded from your PC or laptop maker's website if they support Windows 7 on your particular model.

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My P52 laptop will no longer detect headphones that are plugged in. It will still play the sound into them, but it does not change the volume when the headphones are unplugged.

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I have recently upgraded motherboard, processor and ram. I have fitted my new motherboard and it does not recognise my IDE devices, it recognises PS/2 keyboard, my PCI-EX nvidia 8400GS and my Genius 5.1 PCI soundcard.
Back to the problem.
My IDE CD/DVD drive and HDD are not recognised.
*The bios is on auto detect
*The jumpers are in master
*The IDE cable connection is secure

Any IDEas ?

A:Computer not detecting IDE devices

Time for a re-install, and look at your BIOS setups closely... you likely have some problems that can be corrected with changes as you boot to <F2> or <F10>
Start with Default, then go through each setting on the list. There are specific settings for IDE/EIDE... and they are not always obvious changes by the way they are worded...

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hi guys. working on a buddies PC who was trying to install a new CDRW. Dont know what was done before I got it but now it doesn't detect any IDE devices. Tried all configs of master, slave and CSL; primary and secondary; boot sequence and all but still no luck. I can hear the HDD kick in so I know its getting power. Changed IDE ribbons and connected only HDD and floppy and still nothing.

The board is and older MSI K7T Pro, the HDD is a newer 40GB WD IDE.

any suggestions would be great

A:BOIS not detecting HDD devices???

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I have an Aspire 3050 running XP, which when booting, gives the message 'Operating System Not Found'. I have checked the BIOS and neither the hard drive nor the optical drive are detected, the USB ports are also inactive, the hard drive works fine in another machine.

Memory check is good and there are no beeps on POST. Any advice on possible causes or further checks would be greatly appreciated.

A:BIOS not detecting devices

Zoom in on this, it helped me eliminate a lot of potential problem I might have been having

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I have an old Athlon xp 2800 running XP sp2. After expanding its memory I had some "blue screen" events... I did some "house keeping" and apparently everything is fine again.

However, Windows seems not to recognize any devices attached to the computer. This applies to printer, sound, USB ports and even the network card (despite I could make it work after the house keeping).

When I open the Device Manager, it shows a blank page, as if there were no hw devices on the computer. Also, I tried to force a hw detection but it simply does not work.

I ran chkdsk /f several times and nothing was found...

I am afraid some windows files got corrupted.

Can anyone help with this?

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I've got an Acer Aspire S3-951, just installed Windows 8 Release Preview Build 8400.

All devices have installed, the bluetooth module shows up in the device manager. I've downloaded and installed the Atheros Bluetooth driver from the Acer website. However when I try to add a bluetooth device it doesn't find anything - it just says "Searching for devices" and eventually says "No devices found". I've placed two mice in pairing mode but neither show up (Logitech M555b and Kliq KL-TSMBT3), it doesn't even detect my iPhone.

Anyone got any ideas or fixes??

A:Bluetooth devices not detecting?!?!

Right now, I'm having the exact same problem. I have that model too. I ran a Windows Troubleshooter, and it came up with lots of bluetooth problems. It told me to reinstall the drivers for it, so I'm trying to do so right now...

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Hello everyone Merry Christmas.

As a gift for a buddy of mine i've promised to fix up an old computer in an effort to aid with his career as an oil painter (access to Fineartamerica, research, etc.).

But at any rate; I've done a bit of swapping around of hard disk drives and cd drives and whatnot and have decided on a very basic config. using a single hard drive in the Master slot and a single cd drive in the slave.

The problem im seeing is that the Bios is not detecting either of the drives, or perhaps very briefly then disapppearing.

At first i thought it may have been the cmos battery, because the drives would appear at first and then disappear immediately, but i've purchased a new cmos battery and its still doin the same thing.

For a while i thought i may have had the wrong jumper settings because the hd drive didnt label them, but i checked a diagram online of an identical drive and its set at the master slot; and the cd drive at the slave.

I've tested it with several IDE cables in multiple channels and it still gives me the same message when turned on 'Reboot and select proper boot device or insert boot media in selected boot device and press a key'.

also, the disk drive opens and functions properly when IDE cable is not connected, but when it is connected it doesn't appear to be getting any juice.

any thoughts?


A:Bios not detecting IDE devices

What's the motherboad make/model?

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I'm having trouble detecting 2 audio devices. I have ports on the front and the back, I'm trying to switch between a soundbar and a headset. If I plug them in by themselves in either port they work fine, but as soon as I plug in the headset only the soundbar will work as they both show up as the same exact thing in the sounds menu.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20191227024817.000000-300
Processor: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz, Intel64 Family 6 Model 158 Stepping 9, CPU Count: 4
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 1060 3GB
Hard Drives: C: 70 GB (17 GB Free); D: 848 GB (222 GB Free); E: 11 GB (1 GB Free);
Motherboard: HP 82F1, ver 1.01, s/n PGANA0D0Z955DA
System: AMI, ver HPQOEM - 1072009, s/n 4CE73935B9
Antivirus: Windows Defender, Enabled and Updated

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I recently re installed windows xp sp3 on my hp pavilion ze2000 and updated the drivers need for it to work (video, audio, etc) but when i plug in any type of usb device it will not recognize them it just brings u8p a prompt saying unknown usb device and it lists the device as just an unknown device i've tried updating the drivers for the usb host controller and it tells me its already up to date and i've tried checking for hardware charges and still it does nothing... Any ideas?

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My Problem:
Okay this is the problem, my usb ports dont seem to read my usb device, theres nothing wrong with the ports because when the computer is booting up the flash drive flickers as if it were active, but when in windows it doesnt detect it.
Another problem i have is that, in Device manager there is no Serial and bus controllers tab,

Any ideas?

A:PC's usb ports not detecting usb or removable devices

- What is the make and model of your computer?

- Which operating system are you running?

/* Edit */ - Ooops, never mind. I see you have already included a system profile.

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PC keeps making the device unplugged sound followed by the device plugged in sound randomly with no real pattern, is there any way of identifying which device it is? Unplugged all of the usb etc so assume its something internal but no idea what.

A:Any way of detecting which devices have been plugged in removed?

Hi Welcome to Seven Forums .. Please post your System Specs .. The Link below will help you achieve this ...

System Info - See Your System Specs

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i was getting 2 error messages: 1. there's a problem with the hi def audio driver. but the troubleshooter kept failing when it tried to re-install the driver. 2. then it said that there were no audio devices installed. i tried several different drivers, but this one worked for me:http://www.realtek.com.tw/downloads/downlo...p;GetDown=falseVista, Windows7 Driver(32/64 bits) Driver only (Executable file) R2.37

A:windows 7 not detecting audio devices

And you jumped with so much joy, that you had to post your first post to tell us all about it
Welcome to BleepingComputer

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I have just reinstalled the OS (Win 2k) on my laptop and all went well, all drivers found, SP2 installed etc. etc.

However when inserting any PCMCIA device it is not detected at all by windows. A look in the device manager says that the two CARD bus controllers (O2Micro OZ6832......) are detected and working.

Its a VIA Apollo MPV4 chipset and a Phoenix BIOS (which i've tried reseting to factory defaults etc. etc.)

Any help or pointers would be greatly appreciated.

A:Help please . . . . Laptop not detecting any PCMCIA devices

Is the laptop in question a Compaq Presario 1200 ??

If so try this...


or this...


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Hello, I've been experiencing a string of bad luck with my Asus G75VW laptop.

Recently my 1TB harddrive showed signs of dying, so I pulled a 70gig harddrive out of an old laptop and replaced it till I got a new drive. A few days later the 70gig puckered out as well, I just wiped it and reinstalled windows and it worked for a day or two and then it failed again. I decided to pull another harddrive out of another laptop I had and after a few hours of it working great, my computer began to start freezing and then blue screened. After it crashed, I powered back up and now I can't see any options for bootable devices; no harddrives, no usb, not even my DVD drive. It does detect that the harddrive is there in the Sata Configuration. Also, the boot splash no longer appears when powering up if that could be a possible clue to my problem.

TL;DR After having a lot of harddrive issues, computer blue screens and now has no boot options.

I have absolutely no idea what I should check now, much love to anyone who can help me out.

A:Issues Detecting Bootable Devices

Hello and welcome Matt mate that is an awful lot of hard drive crashes and it makes me wonder if there is something else going wrong in that machine.
I would suggest if you can in safe mode run these


http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option 2 ifnecessary
The ultimate option would be a clean reinstall and it is easy using this
Clean Reinstall - Factory OEM Windows 7 you just need the activation code from the sticker on the machine and don't do as some do and go for a version of Windows above what was originally installed it only ends in endless grief. See pic

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Hi all, it's friday the 13th and on cue i have another weird one i have a PC that does not detect any USB device connected to it though i know power runs through since it can charge my cell phone. here is what i have so far: 1. WinXP home SP2, P4 2.63Ghz, Gigabyte 81845GVM-RZ, 256 DDR400. 2. have uninstalled all usb root hubs and rebooted 3. 2 ports at the front of the case and 2 at the rear, plus (here's the punchline) 2 ports from a PCI add on card. NONE of them work. 4. USB controller is enabled in BIOS. 5. while my cell phone charges blissfully, the power tab of all root hub properties still shows 0mA 6. i've tried clearing CMOS 7. i've done a repair (NOT full/format) installation of the OS 8. to try and isolate the issue, i've tried booting from miniPE (a WinPE variation) while a USB flash drive was plugged in, it's worked for me before, nogo here either. what have i missed? not sure about changes made to the system prior to this since it's someone elses and they can't say for sure either. i'd settle for it being a mobo issue and recommend they trash it, but an add on card too? please help guys, you've saved my posterior before, so i'm counting on you. thanks.

A:Solved: USB Ports Not detecting devices...Please Help!!

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floppy drive and cdrom won't work on my sons computer. I wanted to wipe out everything & reinstall windows but can't get it to read a floppy or cdrom. How can I fix this? Also need to get into the bios screen but can't remember how. It is a compaq presario.

A:devices failing

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I'm running windows 7...
I have 4 usb ports on the back, two on the front
All usb ports appear to be giving power, i can charge things (except ipod), but no devices get recognized in windows
So yesterday i plugged my camera into my computer and it cause my mouse to turn off. After which i plug my mouse into a different usb slot which seem to work. After a while i notice though that my mouse would lag and cause my computer to not response for a few seconds every once in a while... The next day when i came to my pc i notice my keyboard was turned off... I tried to move it to different ports and in every port i would get "Device not Recognized or malfunctioning..." No usb device gets recognized anymore, except my razor mouse, for some reason this gets identified.

Right now i have no keyboard and i can't go into my bios or re-install my OS... I tried putting BOTH my keyboard and mouse into usb-ps/2 converters but when i plug them into the ps2 ports nothing happens... no windows device sounds, nothing happens...

I tried uninstalling my usb controllers from device manager, as well as manual install my dell keyboard drivers (NEITHER DID ANYTHING)

I'm pretty much lost for ideas here...

A:USB ports stopped detecting devices... except mouse

PS/2 ports are, I think, not plug and play. Try shutting down the system and then boot with the keyboard/mouse plugged into the PS/2.

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Suddenly WM said that I needed to connect my devices before I could burn a CD. The thing is my devices are internal. It was working and then the next day it's not. Nothing has changed from what I know, no viruses have been found, no spyware, etc. I've tried uninstalling and reinstalling and microsoft.com has absolutely no help regarding this issue. Any ideas what might be the problem or should I just say the heck with it and try to find a freeware program that'll let me burn CD's to play in my car.

A:Windows Media Player not detecting my devices

Just a note that I didn't include before is that I know my drive is working because I tested it with another CD.

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Good DayI am having a problem with my notebook, it can't detect any bluetooth devices even visibility option is turned on. The bluetooth driver is working properly and I've tried to update it through device manager and it says that it's up to date but still it won't detect any bluetooth devices. Anyone who know how to fix this?

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I just connected and disconnected my android device to the usb on my pc few times.
Then for no reason i heared some times the sound of detecting the device on/off automatic i didn't do anything but i could keep using the device on the pc.

And now again not sure what happened but now when i connect my device to the usb device it dosen't detect i at all and also other devices. No sound of detection nothing.

What i tried so far ?

1. Disabled/Enabled all usb controllers in Device Manager > Universial Serial Bus Controllers.

2. Restarted pc didn't work so now i tried to shut down the pc also didn't solve it.

3. I found window hotfix should be also for windows 8 but when i tried to run it i got message error it's not for my window. I have windows 8.1 pro. This is the hotfix i tried: https://support.microsoft.com/en-us/kb/2830154 not working.

Now i see another thing in the Device Manager i see yellow on: Unkown usb device, I tried to disable and uninstall it if i uninstall it it's gone. Tried to connect the device to the pc again nothing. Disable didnt work updating drive not working.
What else could make this problem ? I had the same problem few days ago so i shut down the pc and it was working again.
But now nothing help.

A:Windows stopped detecting usb devices how to solve it ?

Did you try deleting or uninstalling all the usb devices and rebooting? It is an old support trick to get Windows to reinstall the same driver. It seems to work as often as not.

If it does not work after that, at least for a short time, it may be a hardware issue.

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I have dell inspiron 5520 and previously windows 7 was installed on it and now I have clean installed windows 10, after installation i noticed that usb ports are no longer detecting devices. In the device manager i can see exclamation mark on USB xHCI compliant host controller with error code 10. It must be some driver problem. I tried every solution on the internet related to this problem but all in vain. Please help its really frustrating and disappointing.
I have tried following solutions so far:

uninstall driver and restart
installed windows updates
downloaded drivers from vendor's site
updated bios

A friend of mine has same laptop with windows 10 and his ports are working.

A:Usb ports giving power but not detecting devices at all.

Open device manager and uninstall or remove the host controller then shutdown and reboot the computer. Windows should recognize the controller and install drivers.

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My Verbatim 1TB USB External Hard Drive was hanging my PC at boot message "Auto Detecting USB Mass Storage Devices... Device #01. An old thread found on this forum had a similar problem with a WD 1TB My Book. The solution found then was changing the BIOS setting to DISABLE Legacy USB support. When I checked my settings I found my Legacy USB support was set to AUTO. Following the prior threads success I changed the setting to DISABLE and the problem was solved. Apparently when faced with the choice of Enable Disable or Auto, the Auto setting doesn't always choose the appropriate action. Thanks guys and gals for a great forum site.

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This problem has been bugging for at least a month now, and I require help. For everybody else in the house the internet works fine on their devices, however, on my laptop and ipod it will often not allow me to connect for ages, but then finally connecting (without me changing anything)

I have verified it is not an IP conflict, and so I ask for your help!
Any ideas as to the problems cause would be appreciated
note: I am using win7 and have a D-Link router

A:Internet failing on certain devices

Try to connect and ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:


[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

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My rig has become very unstable over the past few weeks and I'm starting to wonder if it's not just one thing but several.

Problem 1) one of my HDD's are failing. The noise it's been making ie clicking, whirring has been steadily getting worse. The problem here is that I can't tell which one of my three drives is the culprit.

Problem 2) Blank monitor. I first noticed this little doozy a couple of weeks ago when I removed a second monitor. Upon restart, the original monitor stayed in power save mode while the PC kept booting up as normal. That too has slowly become worse. It now requires me to kill the power and keep restarting until it turns on. It's not the monitor, because it works fine with other devices.

Problem 3) Freezing. This is where I'm a little stumped as to who the culprit is. Ocassionaly the PC just freezes, requiring a hard reset. Sometimes after a hard reset, that's when the monitor issue happens.

However, when the PC is running smooth, it stays running smooth...

I've narrowed it down to that:

a) My video card is failing
b) My motherboard is failing
c) The failing HDD is causing the errors
d) faulty PSU? (unlikely)
e) a combination of the above

As much as I'd love to build a new a PC (I'm itching to build one) Current monetary constraints have unfortunately made a new rig low on the priority list. (My cars Foobar atm) So I really need to keep this PC going for a bit longer WITHOUT spending any money (It's upgrade path is limited anyway)

A... Read more

A:Hardware failing-one or more devices???

Hi Smarteyeball,

I'm sorry to hear about your problem with this.

Since it is pretty clear that one of the hard drives is failing, I would recommend that you back up that drive fast before you lose anything. I'm not sure how you have the drives configured (RAID or not), but you could shutdown the computer and unplug one drive at a time and restart to see if the noise stops to locate the bad drive. Afterwards, see how the computer runs with the failed hard drive unplugged.

If you still have the other problems, then easiest way to troubleshoot these devices is to test them one by one on a friends computer that you know has a good system. Eventually, any bad device will rear it's ugly head up while using it on your friends system instead of his device.

Hope this helps,

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I've had this problem with my mouse and keyboard ever since I brought my computer home from a friend's place two days ago, and it's really getting me down...

The first time I had a problem was when I first booted my computer up yesterday morning. During boot, the computer hung up on the DELL logo screen for several minutes (usually shows for about 0.5 seconds at start of boot). Then it beeped at me a couple of times, and loaded Windows, but I couldn't move the pointer or otherwise select anything on the login screen. After connecting a USB mouse from my parents' Macintosh and rebooting two or three times, the problem cleared up.

Then this morning, in the middle of a game of Starcraft the mouse just stopped responding. I rebooted, and it didn't hand on the Dell screen this time, but it ran though several screens of text, informing me that no PS/2 devices were detected. I connected the USB mouse and rebooted, and was able to finish up what I was doing.

Now tonight, I went to boot up, and no warnings, neither the mouse nor the keyboard worked when I got to the login screen. I connected the stupid ISB mouse again, and here I am. (Keyboard is working now, obviously.)

Any ideas what the problem could be? Do I just have a dying mouse, or perhaps damaged/shorted PS/2 ports? (I already know that something's loose inside my tower, because maybe once a month, usually after moving it around, I have trouble powering it up, and the only way I've ... Read more

A:Solved: PS/2 Devices Failing

The intermitent problem that gets fixed by shaking sounds to me like something shorting out between the MOBO and the Case???

Do you hear any rattling noise when you shake it...do you have a screw loose perhaps

I suggest that you remove the MOBO from the case, check out everything mounted in the case, and put it back together making sure that the "stand-offs" are giving proper clearance between the board and any grounded surfaces.

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As the title suggests, my on board sounds, seem to have failed, every time I boot, I get a Windows Troubleshooter telling me that the audio devices and services are not enabled or started, the troubleshooter fails without any errors to report (will grab a screen of this when I can)

Here is a screenshot of my windows systray showing that windows says there are no audio devices along with my playback devices window, showing speakers connected (no volume marker next to it if you notice)

You can find my full system specs listed in my profile, don't really wanna type em out again.

I went into device manager and uninstalled all my sound and video drivers and re-installed all fresh from AMD/Realtek (AMD Omega Catalyst Version 14.12 and Realtek HD Audio Codec V2.75)

EDIT: ADDED Windows Troubleshooter Screens

Any assistance would be excellent.

Sry for large sized post, spoiler tags not working?

A:Realtek/Windows Sound not working but detecting devices.

What I recall, this is a Windows problem and not a problem with the sound drivers.

Run the SFC /scannow three times and see if that helps. It may take a reinstall.

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i just bought a plug and play blutooth dongle .
the first time i put it in it installed certain drivers but 2 failed and it said device unplugged.
so i uninstalled the drivers and plugged in the dongle again.
now it installed evrythin fine.
but when i try to add a device it dosent discover my headset or phone.
i made my computer to allow devices to view it from the bluetooth settings, but my phone cant find the pc too.

the light in the dongle is blinking too.
its an enter E-UBTV dongle .

thanks alot in advance for any advice.


A:plug and play bluetooth dongle not detecting devices and not able to f

Try the drivers from Support - they show as 32bit though, no idea if they will work for you.

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Hello all,

I have a Gateway DX4831 desktop PC which is currently running Genuine Windows? 7 Home Premium 64-bit, I am trying to install Windows 8 using the download assistant.

I have uninstalled all of the software that the assistant recommended that I review and I have updated Windows 7 and have also unistalled the antivirus software.

All additional hardware i.e. webcam, external HD are disconnected.

The PC is connected to a 55" TV via HDMI cable from the Graphic card (ATI 4600)

I am attempting to install without keeping my personal files and apps (clean)

I get as far as the ?getting devices ready? which reaches 100% but then the PC switches off, when I restart the computer it gives me the error message that the installation failed and my previous OS will be loaded, which the restarts windows 7.

Any suggestions on what could be causing the issue..? I have looked on the Gateway website but they have no information concerning this...

thanks for any tips or tricks..


A:Installation failing once “getting devices ready” @ 100%

The PC is connected to a 55" TV via HDMI cable from the Graphic card (ATI 4600)

Try using a VGA Monitor.

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Hello I am using winxp sp1 and had Norton System works 2003 on my computer. I decided to upgrade to 2006, installed it and since then had noticed on some (not all ) boot ups, when I went online the pages I was looking at flipped when I scrolled instead of being smooth. So I just now tried to change the refresh rate only to see that I cannot seem to find the option anywhere. I end up in device manager and it is telling me my card Nvidia Geforce FX 5900XT is not working properly. I belive it was complaining about the driver. I looked to see which one it was and it showed one from 2004 and I know I had updated that sometime this year with no problems. So I try to reinstall the driver.

I rebooted went to device manager and see not only did the driver not take, but now my floppy disk isnt recognized and com port 2 is bad as well. But yet if I happen to do another reboot it may now just be the gfx card on its own, or gfx card a floppy just lovely randomness. I go into safe mode remove and reinstall the GFX card and try to manually add the driver. It starts to accept it then tells me "The I/O operation has been aborted because of either a thread exit or an application request". And wont finish the installation.

I have now uninstalled Norton system works and went to an earlier system restore point to see if that helps. While it is doing that I am posting here. If it still doesnt work after that going to open up the case blow out any dust and pull out /put back in the devi... Read more

A:Semi random devices failing

Good Morning Vandaria, I am not much help for you I am afraid, but the way you mention W-XP, SP-1 kind of infers some reason you have not installed SP-2.

For your information whenever I am given machines with Norton programs that have odd problems I usually do a drive clean, inspection and fresh Windows install.
(With suggestion to dump the Norton software and not reload it)

If you may consider reinstalling windows I would recommend using a slipstreamed W-XP where the original windows disk is integrated with SP-2 to make a new install disk which is in effect then W-XP SP-2 status. (with no hic-cups)
You might like information on how to do this.
Cheers, qldit.

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