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X220 tablet touch screen suddenly stopped working

Q: X220 tablet touch screen suddenly stopped working

Hi everyone, I have a Lenovo X220 Tablet that has touch screen and pen. They suddenly stopped working today. The LCD screen still works pefectly fine, however. The touch screen is enabled on the touch settings. When I try to calibrate, it does not detect my finger or the pen. I also noticed that when I tried to reinstall the driver and it said "a supported tablet was not found on this system". I have the most recent bios. I am running Windows 7 that came with the laptop. All windows updates completed. Is it possible for the digitizer to be defective, but the LCD screen to work perfectly fine?Could it be just a ribbon failure?Which part would need to be replaced, if this is the case? Any advice would be appreciated. Thank you.

RELEVANCY SCORE 200
Preferred Solution: X220 tablet touch screen suddenly stopped working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: X220 tablet touch screen suddenly stopped working

Even though it looks like a single device, it is really 3 separate ones. There is a basic panel. There is a static discharge digitizer in the front to sense finger touches. There is a second Wacom digitizer behind the panel to detect the pen. Any of them can fail. The wires in the cable can also crack. Since both digitizers failed, I would first look in device manager to see if there could be a problem with a USB hub. (digitizers both connect as USB devices.) My next guess would be the cable. Sorry I cannot be more definite.

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RELEVANCY SCORE 105.2

My X220 tablet comes with pen and limited touch support with 2 touch points. I have no issues on windows 7 but on windows 8.1 it has changed to be working with only 1 touch point since some time that I don't remember exactly when. So that I can work with one finger only and 2-finger functions such as pinch to zoom are unavailable. My drivers are all uptodate. I think I should completely uninstall the related driver before reinstalling but don't know how to procede and couldn't find the solution. I tried uninstalling all HIDs through Device manager and one-by-one, specifically wacom device. when I uninstall it, I lose touch option completely. but reinstalling through Device Manager sounds like recovering exactly the previous faulty condition. Maybe there is a conflict with windows 8.1 like Microsoft Input Configuration Device which might be unlikely.  So is there any other way to have full wipe and clean reinstall of those touch screen drivers? I appreciate it if you put links to the drivers for me, if they are not available on Lenovo Support. Tell me if you had the same touch issue in Windows 8.1  and how you solved it. Thanks 

























Device manager.JPG ?72 KB

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RELEVANCY SCORE 98.8

Hey to everyone. I have a question since lenovo seems to lack on a informations when it comes to this. I bought a used X220 and cant identify if it should be multitouch or pen input only model. Screen part number is (according to lenovo page):04W3462Model Number is 42962WUTouchscreen with finger doesnt work ( if it has any).I dont have a pen (stylus) currently since it was not provided with laptop BUT:Windows in properties says : No pen or touch input is available for this display .Reinstalled windows freshly twice along with drivers (once manually downloaded , second time used Lenovo System update)Still says the same, and there is no tablet or pen and touch settings in control panel.In some other topics , someone suggested to similar problem as a solution installing wacom pen drivers, lenovo digitizer drivers etc.Tried provided drivers , and with every driver throws the same error : a supported tablet was not found on the systemMaybe it has to detect pen near the laptop and it should be fine?Did I just got ripped off?Thanks a bunch!










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A:X220 Tablet Screen type identify ( and touch input...

Ok, so the lcd is definitely multitouch , which is now a reason to concern .Basically , windows recognize it as a laptop, no hid touch input devices in device manager whatsoever.Is this a common issue? Tryed unpluging and plugging back in LCD micro cables but nothing.

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RELEVANCY SCORE 98

So out of nowhere, my 7737's touch screen has stopped responding to touch.  Mouse works just fine.  Device manager has the monitor driver listed as a "generic PnP monitor", which sounds suspicious... and under Human Interface drivers, there is nothing listed for touchscreens, just airplane mode ***...  I have restarted, driver updated, etc. to no avail.  Any ideas?

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RELEVANCY SCORE 97.2

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

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RELEVANCY SCORE 88

I have a Trust TB-4200 A4 graphics tablet

Installed it over 6 weeks ago in windows7 RC 64bit with Vista drivers.

works prefectly

turned my machine on today and suddenly its stopped working with this:

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)


I havent touched anything, havent changed anything, I've done nothing.

Why the hell has this happened??!?!!? I'm scewed now and have to pothc about dual booting into XP just to get my artwork finished

Why has Windows7 suddnely decided to block my drivers that have been working perfectly fine for 6 weeks for no reason!?!?

A:Graphics tablet has suddenly stopped working ((Code 52)

iTunes9 killed it

even after uninstalling it and running 2 different registry cleaners the tablet drivers were still being blocked.

Was forced to do a clean install in the end as i simply couldnt find a resolution to get these previously working drivers working again.

Clean install, drivers working 100% perfectly as they always had done.

Avoiding iTunes9 from now on

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RELEVANCY SCORE 87.2

My P51 touch pad has suddenly stopped working. If I delete the drivers then basic functionaly of the touch pad is available (only able to move the mouse cursor) When the driver is installed, I get the following error and the touch pad does not work at all.The nipple in the keyboard does work. A timeout was reached (30000 milliseconds) while waiting for the SynTPEnhService service to connect.

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RELEVANCY SCORE 87.2

Hello,  I have an Envy17 and yesterday the touchpad suddenly stopped. No warning no nothing. It was working fine and then I closed the laptop for a few (did not shut down all the way) and the next time I opened it (bout an hr later) the pad was dead. Tried uninstalling and reinstalling the driver, numerous re-boots and installing computer/windows updates. Still does  not work. Have tried to double click the opper corner in case it was accidentally turned off but still nothing. When you go into settings, it says it is working properly. Anything else I can try?  ThanksLacyayn

A:touch pad suddenly stopped working

Need model number but have you tried going into F2 diagnostics and see if there is a pointer device test you can run from there. 

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RELEVANCY SCORE 87.2

Hello,  I have an Envy17 and yesterday the touchpad suddenly stopped. No warning no nothing. It was working fine and then I closed the laptop for a few (did not shut down all the way) and the next time I opened it (bout an hr later) the pad was dead. Tried uninstalling and reinstalling the driver, numerous re-boots and installing computer/windows updates. Still does  not work. Have tried to double click the opper corner in case it was accidentally turned off but still nothing. When you go into settings, it says it is working properly. Anything else I can try?  ThanksLacyayn

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RELEVANCY SCORE 85.2

Hi - the touch pad on my Satellite Pro L870-18G (Windows 8) has suddenly stopped working (after less than 2 months' use) - which makes the laptop rather difficult to use. According to the device manager there is nothing wrong with the driver - but I tried to reinstall anyway (didn't help).
Do these things normally suddenly fail?

Why does the device manager say there is no problem when there quite clearly is?

A:Satellite Pro L870 - Touch-pad has suddenly stopped working

Maybe the touchpad is disabled. Is there any reaction when you use FN+F5 key combination?

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RELEVANCY SCORE 82.8

My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 82.8

My touch screen stopped working in early October without myself doing any changes that I'm aware of. The Windows Anniversary update came at that time and might be involved.In the Device Manager, there is no touch screen under "Mice and other pointing devices". There is a "HID compatible touch screen" under HID, which I've tried to disable and to uninstall. It comes back after reboot, but still no function.It could of course be a hardware problem, but it's usually not.... /Andreas

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RELEVANCY SCORE 82

Hi,

Configuration :
HP Pavilion tx2000z CTO NB
Genuine Windows Vista Home Premium with Service Pack 1 (64-bit)
AMD Turion(TM) 64 X2 Dual-Core Mobile Technology Gold Edition TL-68 (2.4 GHz)
12.1" diagonal WXGA High-Definition HP BrightView Widescreen (1280 x 800) w/Integrated Touch-screen
4GB DDR2 System Memory (2 Dimm)
NVIDIA(R) GeForce(R) Go 6150

NVIDIA GeForce Go 6150 Video Driver - 7.15.11.5682
This is the video driver version for my HP tablet(HP Website). But unknowingly I installed the latest version(7.15.11.7770) from NVIDIA through Windows update. And from that time onwards, my touch screen stopped working. It is not recognizing my stylus/finger.
I contacted HP care and they advised me to follow these steps.
1) Uninstall the latest driver and install the 11.5682 driver
2) Bios Flash
3) Calibrate
I am done with the first two steps but still my touch screen is not recognizing the pen. So I couldn't calibrate.
When I contacted the HP care again, they are telling it may be because of hardware failure. My notebook is working perfectly except this touchscreen.

Please anyone help me to solve the issue.

Cheers
Arun

A:HP TX2000Z Tablet touch screen not working

Can you please tell me, what is the best way to install video drivers.

I tried in 2 ways
devicemanager ->display adapter -> Nvidia 6150 -> uninstall
Add/Remove Programs -> Remove only display adapter

After reboot, still it is asking me "Do you need to overwrite the files?

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RELEVANCY SCORE 82

I own a Fujitsu TH700 Tablet PC. It initially ran Windows 7 and everything was working really well on it, but then I upgraded to Windows 10 (I was curious) and some features just have not worked properly since. The one problem that I have been unable to fix is the touch screen. When the computer is in its "laptop position" (see image) the touch screen works just fine. However, when I rotate the screen and click it into the "tablet position" the touch screen becomes completely unresponsive. When I lift the lid again into the "laptop position", the screen remains unresponsive until I put the computer to sleep and wake it up again. After that, it works completely fine.

When the laptop screen is turned and clicked into the "tablet position", there is a programming shift that happens to turn the laptop into "tablet mode" (this is not the same as Windows 10 tablet mode. In-fact, Windows 10 tablet mode doesn't recognize me turning the screen and clicking it into the "tablet position"). I'm not sure what the differences are between the TH700's laptop mode and tablet mode. The only thing I can see is that the screen auto rotates (as shown in the image).

This malfunction started occurring soon after I downloaded Windows 10, but I'm fairly sure it was working properly for a week or so. It was only when I connected my TH700 (in the "tablet position") into an external projector that the touch scree... Read more

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RELEVANCY SCORE 80.4

Thinkpad Yoga 11E 20D9I upgraded the RAM and SSD as per this thread: http://tinyurl.com/l3e7yvzSince that was done, I installed Windows 10 and Office Professional. Now, I have no tablet mode or touchscreen. I have updated all the drivers and BIOS and etc that was suggested in the Lenovo scan. It did nothing to resolve the issue. I searched for previous posts of the same problem and none of the solutions worked either. Note: I do not have anything pertaining to touchscreen in Human Interface in Device Manager and tablet mode is enabled under settings. I appreciate any help.Thanks so much.

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RELEVANCY SCORE 77.6

I replied in a another post also, sorry for that.. But I hope this post get's more attention. I just bought a x220 Tablet but my touchscreen doesn't work at all. I bought de computer with  Windows 10 installed on it. I just used WacomhardwareCheck and it gave the message: 'your hardware does not appear input capabilities and is not currently supported by the Wacom FEEL driver'.So, does this mean my touchscreen is broken and doesn't work? Is there a hardware problem? How can I see if the touchscreen is registered by Windows?it would be great if someone could help me to get this thing working... I think the touchscreen makes this an interesting machine...

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RELEVANCY SCORE 77.2

I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?

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RELEVANCY SCORE 77.2

My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

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RELEVANCY SCORE 77.2

Just bought the Samsung All in One PC and the Touch Screen stopped working:

http://www.samsung.com/us/computer/all-in-one-pcs/DP700A3B-A02US

This is new territory for me although I know my way around Windows.

Any assistance on how to get the Touch Screen back on?
 

A:Touch screen stopped working

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RELEVANCY SCORE 77.2

I have used my touch screen for 2 years and now it stopped working. I followed the troubleshooting and it actually says in the product description that 'no pen or touch input available for this display'!!!! I haven't done any upgrades or changes, this seems to be out of the blue!

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RELEVANCY SCORE 77.2

I have an HP c2k73ua#aba and the touch screen just stopped working. It does not show up in device manager unless I look for hidden devices. Also in the USB there is an error (unknownUBS device device discriptor reqquest failed) I am not sure if this has anything to do with it.

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RELEVANCY SCORE 77.2

I have a Dell Latitude 3540 and I use to be able to touch the screen and it would click on what I touched, it's stopped working, can anyone help?
 

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RELEVANCY SCORE 77.2

Hi friends,New to the forum, and I'm hoping someone has a solution for me. I have been having an issue with my touchscreen... it doesn't respond at all. It had been working, and while I don't know exactly when it stopped, it's not working now. I have a Pavillion 15-n023cl, running on up-to-date Windows 10 64-bit. Everything else is working fine...the display is in pristine condition, and there are no cracks, stray lines, scratches, or anything out of the ordinary on the screen that would make me believe it's a screen issue. I've tried just about everything on the forums and on the Internet, including: Cleaned off the screen with a microfiber screen-wipe Restarted the laptop...removed the power cord and battery, tried again...still not workingUpdated all drivers via the HP driver appDid a system restore back to a point where I knew the touch screen had been workingReinstalled AMD drivers and input driversFlashed the bios to the most current versionI've looked in the setup for a setting that would control the touch screenIn Device Manager, under Human Interface Devices, there are only two drivers listed: HID- compliant wireless radio controls and HP Wireless Button Driver. Under Hidden Devices, there is an item HID-compliant touch screen. However, it's grayed out, and right clicking only gives me the options to Update Driver Software, Uninstall, Scan for hardware changes, and Properties. No Enable.   I've tried all of them..including uninstall... Read more

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RELEVANCY SCORE 77.2

My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

A:touch screen stopped working

  Hi @natalia1818, Welcome to the HP Support Community! I read from your posts that you are having an issue with your HP Pavilion 11x360 PC Notebook and the Touchscreen not working correctly. You might need to check that the Touchscreen is enabled on the Notebook. Here is a listing on how to do that: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driverRight-click, and select enable from the list.Confirm you want to enable. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook. I suggest at least 4 days ago as it will make sure to catch what changed the settings. When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues. Please let me know how this goes. If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.

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RELEVANCY SCORE 77.2

My HP Pavillion laptop touch screen stopped working several months ago and I have not been able to fix it. I have gone into the device manager as I have seen on other forums and my touch screen didnt even show up under human interfacing. How can I get my touch screen to work again without having to take it in? I am not super tech savvy. I don't recall doing an update before it stopped working.

A:Touch Screen Stopped Working

@cfree2017, welcome to the forum. When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.

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RELEVANCY SCORE 77.2

My touch screen stopped working about a year after I bought this computer. Right before it stopped working completely random items started opening on the computer as if there was a phantom clicking on things. I thought it was a virus but none was ever found by many anti-virus scans and nothing else in the computer was harmed. I'm leaning more to thinking that it is a hardware issue. Any help is apprecaited!  Thanks!

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RELEVANCY SCORE 77.2

computer specs:  x220 tablet, i5-2520m cpu,2.5ghz x4. arch=64-bit. memory 1.8Gib. Graphics intel(r) sandybridge mobile.operating system:Fedora 20 hisenbug. i know i sure prolly be asking this on a linux forum but. ive never seen and cant get my best friend in the whole world (google) to spider crawl any hits on this issue i have.the laptop works awesome, fast, instagram videos play, youtube .etc does everything i want. touchpad response is perfect. i really have nothing to complain about. Bravo Lenovo. ISSUE: when i minimize a program say (vlc) and it goes to the desktop (my wallpaper of istanbul), There is a Strange Afterburn effect, like i can still see a bit of the vlc program on the wallpaper, or screen, like i can see the pause button, like everything else closes properly, the frame(box), and eventually the thing will fade, hence while i have named this Afterburn effect, not sure if the name  fits idk anything. but ive been playing w/ linux on dell,toshiba,gateway,acer,compaq, for years and have never encounterted this.ANDit shouldnt do it, Scientific linux 6. no glibc+ on this same laptop does not do it, but scientifc linux6 cant run chrome. and google rocks so i goota go with f20.wow im done. thanks in advance for any tips or pointers, links.[edit:]wa knew i had to edit it: (edit) Display manager: GNOME Version 3.10.2)(ye i know ther is f23 but im bad) Mod edit: Subject changed to reflect the problem

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RELEVANCY SCORE 76.8

Anyone else encountered and solved this problem? I upgraded about 2.5 weeks ago and have looked everywhere for a solution. I finally got the wireless radio settings to apear when I press Fn+F5 but no bluetooth option exists. Today when I decided I had wasted enough time and tried to go back to Windows 7, it won't let me even though I still have Windows.old and it is whin the 30 day window. I feel stuck. I like Windows 10 but not having bluetooth makes me wish I would have left well enough alone and stayed with Windows 7. Anyone have a fix for either of these problems?

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RELEVANCY SCORE 76.8

So, I boot up my laptop and notice I can't type my password in, so I log in with my fingerprint, I open up notepad and notice that my 4 5 R T F G V B, Left Shift, and Left Ctrl keys all don't work. I also noticed that they're all keys that are staggered vertically (with the exception of the modifiers).I went to a keyboard tester site to get a visual representation of the keys that don't work.Notice the chunk in the middle of unhighlighted keys. I've taken my laptop apart before, so I pulled out the keyboard and inspected the keyboard connector and socket and found no tarnishing, bent pins, etc on them.Is there a way to diagnose if this is a keyboard or a motherboard issue?

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RELEVANCY SCORE 76.4

My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

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RELEVANCY SCORE 76.4

HP ENVY m6-n012dx Notebook PC My touch screen has worked for 3 years now. I have updated from Windows 7 to 8 to 10. Through all the updates, I have had no issues with the touch screen. Now, all of a sudden with no warning signs, the touch screen is GONE! The notebook appears to not be a touch screen when I know it is. I have looked for the driver, and there is nothing there. I am not having any other problems (i.e. touch pad is fine). HELP! I need the touch screen back!

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RELEVANCY SCORE 76.4

Last week (after a Windows update?) my Envy touch screen stopped working. I've read the instructions to uninstall / reinstall the drivers; however, in my list of "Human Interface Drivers" there are no drivers related to the touch screen (the only two are HID-compliant wireless radio and wireless button driver, nothing else). So my question - where do I go to FIND and INSTALL the correct driver for the touch screen? I assume that the missing drivers are the problem.  Searching for my laptop model and going to the available drivers, there is nothing there for a touch screen (?). I also tried to perform the UEFI Hardware Diagnostics tests to detect problems with the touch screen hardware -- looking under "Component Tests" there isn't even an entry for "Touch Screen". Help! I love having a touch screen and since it stopped working, I am no longer using my personal laptop. Thank you

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RELEVANCY SCORE 76.4

I have had this system for around 3 weeks, and today the touch screen just stopped working for no apparent reason.
I have barely used the system since I received it (have been away), and so it is very unlikely it is due to anything I have done (I've installed virtually nothing except Microsoft Office).
I am reluctant to go fiddling with BIOS drivers, etc, given the repercussions that has had for some people elsewhere on this forum.
Any ideas please?
(I must admit I am disappointed to be having numerous issues in a top of the range computer at a premium price.)

A:XPS 2720 Touch Screen stopped working

Worked!

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RELEVANCY SCORE 76.4

I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 76.4

My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language













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A:S410p Touch Screen Stopped Working

hi klawdin,
 
Welcome to Lenovo Community Forums!
 
Open Device Manager and Uninstall all That start with HID- under Human interface devices.
REstart the system and see if that works.
 
Also Perform a Power Drain.
 
Hope this helps
Cheers!





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 76.4

Touch screen stopped responding to any touch afer 9 months use.    System details says - HID compliant Touch screen 'This device is working properly'. 













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A:Touch screen stopped working - HP Pavilion 23 all in one

Hi JohnSevenoaks, Welcome to the HP Forums! I have read your post on how your TouchScreen stopped responding working, and I would be happy to guide you towards a resolution! To begin, I will need to ask you a few questions: What is the Product and Model Number of your desktop computer?What version of Windows do you have installed on your computer?Did you install any new software or hardware to your computer recently?Has your computer completed its important Windows updates? In the meantime, please follow this document on HP TouchSmart PCs - Troubleshooting Touch Screen Issues in Windows 7 or for Windows 8. This should help determine if the issue is software or hardware related. Please re-post with the results of your troubleshooting, as well as the requested information. I look forward to your reply! Cheers!

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RELEVANCY SCORE 76.4

My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

A:Touch Screen on Envy TS 4 stopped working

Hi @Monty007, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More What is your exact model of Envy 4 Sleekbook? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? I understand that  your touchscreen is not responding.  It is listed in Device Manager under HID but it is grayed out with code 45,(Currently, this hardware device is not connected to the computer) . Here is a link that I believe may help with this issue: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know the outcome. Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help. If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.

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RELEVANCY SCORE 76.4

before I shut down last night I got update then shut down, OK done that, now when I turned on this morning the touch screen does not work......

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RELEVANCY SCORE 76.4

This morning my laptop started bugging out, it shows two mouse on the screen on in the bottom corner that is just there and the mouse I am using starts flashing and going in and out. Also there are about 4 clear bubbles that just appear on the left hand side of my screen,I can't click on them and they don't do anything I don't know why they are there. And lastly my touch screen does not work at all.  I have no idea how or why these problems started.

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RELEVANCY SCORE 76.4

I've had nothing but problems since my computer updated to windows 10, sadly I missed deadline to go back to windows 8.1. The touch screen barely worked after the update and has stopped working all together now. I've tried all trouble shooting suggested. After trouble shooting tried to call for support only to find out I'd have to pay because my computer is over 12 months old.

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RELEVANCY SCORE 75.6

I even did a restoration of the whole computer and the touch screen hasn't started working. I started having issues when I checked into the Device Manager and noticed that under Human Interface Devices the HID Touch screen (along with a few under it) were marked as "hidden". When I did the restore I thought it would fix the problem but it only seemed to completely get rid of it?
Instead of it being marked as hidden the only things I have under Human Interface Devices is the two options for Airplane Mode Switch. 

There is no touch so Calibrate isn't effective
The pen and touch option keeps saying it is unavailable
Turning it off and on doesn't work

Please help.

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RELEVANCY SCORE 75.6

Hi everyone,
Before going to Dell service (since, for some reason, while being a top device owner, I cannot use Dell's email support), I'd want to ask if anyone else has/had any problems with touch screen.
System specs - 4k touch display, SSD 512, RAM 16G, Core i7 7700HQ.
Symptoms - out of the blue touch screen stopped working in the middle of the day (no prior reboots, not drivers updates, no software intall). I was simply using it to draw some stuff - and display stopped responding to touches.
I've checked Device Manager - touch device driver is there, no problems. Did reboot, did USB device checks, did Dell's online hardware check, did disable/enable touchscreen device - no results. The touch screen stays dead.
Last drivers update was done a few weeks ago (Intel HD Graphics video drivers to fix system freezes).
Did anyone have this? Any known fixes?
Thanks!

A:Dell XPS 15 (9560) - touch screen stopped working

Not sure if this is the problem or not but found a post where someone had the same problem and they found that the wire for the touch screen that goes to the motherboard was burnt. Something else to look at:
www.ifixit.com/.../Touchscreen not working, touch screen wire burnt
Good luck!

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RELEVANCY SCORE 75.6

Hi There,
I bought Dell Inspiron 13 5368 2-in-1 a few months ago, the laptop was one of my favorite laptops ever, hence, I was using it heavily.
Sadly, the touchscreen stopped working suddenly without obvious reasons. Everything else is normal. I checked the screen or the laptop for any possible physical damage but I could not find anything. the screen is working totally fine but the touchscreen functionality is dead.
I reinstalled the device drivers without success. I have also checked the power management options and did the diagnostics.
I don't prefer to send the laptop back to dell because all my applications and files are in this laptop. 
Could you help me out find the problem, its driving me nuts :/

A:Inspiron 13 5368 2-in-1 touch screen stopped working

You have really two options:  replace the screen at your cost by yourself, or use the warranty and have Dell do the replacement.

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RELEVANCY SCORE 75.6

The touchscreen on my Flex 15 stopped working. I am not sure exactly when, but in the last few months.  I am already on Win10, and it has worked fine since the Win10 upgrade over a year ago.  In Device Manager, I can see the HID Touch Screen entry.  I tried uninstalling and deleting it, followed by a restart.  Reinstalled itself on start-up, but no joy.  It claims to be working.   I have seen other similar posts saying to delete entries under Mice... but I don't see any Touch Screen entries there.Interestingly, I see most of the drivers have Event dates of 2-Jul 2017, saying "Device migrated". I am suspecting some delightful Micorsoft "improvement" on that date may have been the cuplrit, but I also feel like the touch screen may have been working after that date.  Unfortunately, I don't use the touch screen very often, but I DO need it now and then. Thoughts?

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