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Lenovo P50 HDMI Port Not Working

Q: Lenovo P50 HDMI Port Not Working

Hello, I'm in IT where I work and we have a few Lenovo P50 laptops. They are all on the same image that I've created but one in particular has the HDMI port that will just not work. I've tried the Thunderbolt firmware upgrade but in order for that to work it says that you must connect it to an external monitor through HDMI and have it displaying which it will not do. Since we've had this one it used to display just fine on HDMI but now it does not. Any ideas for getting the firmware upgraded to see if it helps?

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RELEVANCY SCORE 200
Preferred Solution: Lenovo P50 HDMI Port Not Working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 82

I try to connect my x260 to TV by HDMI but the TV doesn't recieve a signalI have installed de Intel Drive:

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RELEVANCY SCORE 81.2

Hi, The HDMI Port in my ALL in One PC is not working While is connected to Projector,TV,or any device!!
I tried to reinstall all Video drivers and bios update but the problem still the same (no signal Deteted).
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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RELEVANCY SCORE 68

Hello all, I have a H50-50 and i have 2 monitors both HDMI capable. I have tried hooking both up HDMI and only the one that is hooked up to the video card works. How can i use the computer HDMI port and how can i get it to work? do I have to use VGA? I would rather have both HDMI ports working since it is there, not sure what the purpose of having 2 if I can only use one.... Thanks in advance

A:HDMI Port - Lenovo H50-50

they are both the same exact screen too if that makes a difference. not sure if having two fo the same type means anything

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RELEVANCY SCORE 65.6

I have 10 pcs Lenovo M92p, each of which is on a projector via display / hdmi cable.I do not get the sound out of the hdmi cable that I need.I can download a Lenovo driver that works after a restart but only works until I restart.What can I do ??? The drivers I'm installing are for the clip set (8.1.71.3608)Runs Win10 pro 64Bit

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RELEVANCY SCORE 65.6

Hello,I purchased Lenovo 100 15IBD 80QQ - 15.6" - core i3 Laptop.unfortunately, the HDMI port when connecting to the TV does not work.Need help to solve .Thanksnavaneeth

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RELEVANCY SCORE 65.6

Hi, I have a Lenovo U31-70 Type 80M5 with an Nvidia 920m GPU and I would like to connect my laptop to an external display with resolution of 1440p. I know that the GPU can handle that resolution but I need to know which version of the HDMI port does this computer have to see if it's fully compatible with the monitor. Thank you very much.

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RELEVANCY SCORE 65.6

Hello Community-  I recently purchased a Lenovo X1 Carbon along with a Lenovo Thunderbolt 3 and two monitors. I have tested out the monitors individually with another computer, and they work fine.  Currently, I have one monitor connected via VGA to the Thunderbolt dock, and I have 1 monitor connected via HDMI to the Thunderbolt dock, which is connected to my Carbon x1. I only have connectivity with the VGA connected monitor, and do not have connectivity with the HDMI connected monitor, although I hear the system "connection sound" when I plug in the HDMI cord.  What is the issue here?  My goal is to have two monitors connected via Lenovo Thunderbolt 3 docking station to my X1 Carbon laptop. Thank you

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RELEVANCY SCORE 65.2

Hello, Is it possible to change the hdmi port? I think the current one is hdmi 1.4 and I want to be able to use 4k resolution at 60hz which requires hdmi 2.0.1.4 hdmi can support 4k at only 30hz which is pretty laggy. Thanks.

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RELEVANCY SCORE 64

Model:17-g101dxS/N:5cd5380vjjMy HDMI port is not registering that there is anything plugged into it. I've tried switching cables and using different device on the cable, everything checks out but the laptop still does not register that there is anything plugged into it. 

A:HDMI port not working

Hi, Please try to hit f4 which tells your computer to send signals to an external device Regards.

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RELEVANCY SCORE 64

After Win 10 upgrade the HDMI port is not recognized.

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RELEVANCY SCORE 64

i got this laptop for christmas from my wife started using it and started using the hdmi port to stream thru my tv and after i updated to windows ten the hdmi port stop working. edition windows tenos build 1607product id : 00325.80569-42003-anoemprocessor: intel(r) pentium(r) cpu n3540 @2.16ghzram 4.00 gmsystem type 64-bit opreartingx64 based processor please help

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RELEVANCY SCORE 64

The tv worked for all of 15 seconds, then stopped. I have downloaded the recommended drivers with no resolution to the issue.It is as if the HDMI port no longer exists. I cannot find it anywhere in the device list.HP, is this the kind of customer service you want to be known for? I see many comments on this thread for the same issue, yet you have not provided a solution.Quite interesting how this issue occurred shortly after my warranty expired.

A:HDMI Port not working

 
Hi @Ssniderwin,
 
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. 
 
I came across your post about the HP notebook, and wanted to assist you! I have looked into your issue about your HP G62 notebook and HDMI port not working correctly. Try running the Windows update tool - Click here
 
For more assistance, please go through the support document for HP PCs - Troubleshooting HDMI Display and Sound Issues (Windows 10, 8, 7) - Click here
 
I hope this helps. Let me know how it goes for further assistance, I'll be more than happy to help.
 
Keep me posted,
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.

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RELEVANCY SCORE 64

One of my HDMI ports on my HP ENVY Desktop - 750-114 is not working for my dual monitor set up. Both of my monitors are HP25VX.In the device manager a yellow triangle shows on both the IDE Controller and on Display Adaptor. When I check the drivers I am prompted that both are working properly and that no updates are available.I am running Windows 10, and I contacted Windows, Their representative said that my problem is not the operating system and is not software and that the problem is hardware and advised me to contact HP for support.Thank you for any help that you can provide.

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RELEVANCY SCORE 64

I had to change the motherboard of my new PC spectre 360 but when i got it back the HDMI port is not working at all

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RELEVANCY SCORE 64

Hi guys, new here. I recently purchased a used HP Pavilion G4 from a friend and tried to plug it into the TV using e HDMI port. When I plug in the HDMI port the computer doesn't say or even recognize that there is a cord plugged into it. The tv also shows no signal. I think it is a driver issue, that a driver isn't installed on the computer. But I have no idea what driver to install. Any suggestions?

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RELEVANCY SCORE 64

Hi,
I recently unplugged my HDMI cable from my gpu (980ti), once I plugged it back in, the monitor didn't detect any signal. My computer can't find any other monitor, only my main display. Already tried to switch between HDMI cable but still nothing. the HDMI port itself still looks pristine. I don't know why it isn't detecting the second monitor anymore.

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RELEVANCY SCORE 64

Hi all,

I've just recently got myself a new laptop (specs at bottom of message) and took it around a friends house and plugged it into their HD TV via HDMI - all worked well, the laptop recognised the TV straight away, optimized the display and away we went.

A few days go by and I decided to upgrade my own TV from an SD to an HD TV (Bush BLED24FHDL8) yeah I know cheap as chips, but it's going alright so far ... well except this problem pmsl.

Within 5 mins of setting up the TV channels I decided to plug my HDMI cable into the laptop and then into HDMI 1 slot on the back of the TV, I changed the input of the TV to HDMI 1 and.... nothing.

Going into the display settings of my laptop didn't show a 2nd display, so I changed various settings trying to get it to recognise the tv, but nothing, still no signal showing on the TV, and nothing showing on the laptop.

So I changed over the cable to the HDMI 2 slot on the TV etc and still nothing on the laptop, I fiddled with the settings again and still couldn't get the laptop to recognise there was a 2nd display, nor get any signal on the TV.

As a last resort I unplugged the HDMI cable and tried the VGA cable I have - and this decided to work, although no sound as I didn't have those cables plugged in.

When I plugged the VGA cable in, the TV and laptop recognised each other straight away and I didn't have to do another thing.

But I've still got this HDMI problem --- I've even gone out this a... Read more

A:HDMI port not working on TV or something else?

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RELEVANCY SCORE 64

HI All

I have moved to Windows 7 from Vista, finally

Computer - HP 8710w, Intel Centrino vPro, Nvidia Quadro

I connected my HDMI cable to TV Hdmi port and PC Hdmi port but no signal on TV at all. With Vista it was plug and play (just needed to adjust audio settings on PC).

I have tried downloading updated drivers but to no avail. While connected pressing the Fn key and F4 hey does nothing, the computer has no idea that something is in that port. I think the port is somehow inactive or physically damaged.

How may i check to see if the port is working and how do i check if its software related?

Many thanks
Z
 

A:HDMI port not working

Are you running more then one monitor at a time? If you are then you need to right click on your desktop and select "Screen Resolution". Then find the TV on the display device drop-down menu. Then check the box "Make this my Main Display".

Let me know if that works, if not I can help troubleshoot the problem some more.
 

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RELEVANCY SCORE 64

Please can someone help me.
I have an acer predator laptop which has windows 10 installed. My HDMI port used to connect an additional monitor stopped working and I can't figure out why. The Intel HD graphics as well as the NVIDIA graphics are all up to date but it is still not working. The HDMI port is functional as it works when booting into a Linux OS.
Can someone please advise as to what could possibly be the problem

Kindest regards

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RELEVANCY SCORE 64

I'm trying to display my PC to my TV but when i connect the HDMI to the PC and TV nothing happens on the computer and it doesn't recognize anything when i go to the display setting and try to set it to the TV. I know the HDMI works because it's the one i use for my PS4, I also know that the TV is on the right source setting. I have updated all of my drivers too. Is the port just broken or what?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Pentium(R) CPU N3530 @ 2.16GHz, Intel64 Family 6 Model 55 Stepping 8
Processor Count: 4
RAM: 3977 Mb
Graphics Card: Intel(R) HD Graphics, -2043 Mb
Hard Drives: C: 454 GB (416 GB Free);
Motherboard: Dell Inc., 0F2A20
Antivirus: Windows Defender, Disabled
 

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RELEVANCY SCORE 64

hi there, I was using my HDMI port to connect to my TV on my HP G62 Laptop, and in the middle of it playing, the port just stopped working... Very upsetting as we use it all the time. Any tips on how to fix this?

A:HDMI Port not working

Can you post the exact Model number of your notebook and the current operating system it is running on? Is the HDMI port not working at now?

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RELEVANCY SCORE 63.6

I just purchased an adapter plug that allows me to connect my Lenovo/IBM thinkpad (T420) to my HDTV by plugging the HDMI cord into my TV and the other end to this adapter plug which converts the HDMI cable into a male plug which fits into my display port (there is no HDMI port on this model computer). It worked, but now I can't remove the adapter plug...it's stuck in the laptop display port. I do not know if the problem is caused by the male adapter plug or the female jack in the computer, but they're locked together now.

I have previously read review comments (on these HDMI/display port adapter plugs) mentioning this jamming happening on more than a couple occasions, but I don't recall any resolutions being mentioned except to break off (and destroy) the plug and possibly damage the display port as well. I called Lenovo tech support but they said I'd have to mail the computer to them to get it fixed. I'd prefer avoiding that if possible even though my warranty is still in effect and it would be of no cost to me.....just time lost without a computer.

I'd greatly appreciate hearing from anyone who may be aware of how to resolve this problem (and also how to avoid it happening again) without doing damage to either the plug or especially the computer display port.

Thanks for your consideration in any case....
 

A:Solved: HDMI adapter plug stuck in Lenovo T420 display port

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RELEVANCY SCORE 63.2

I have a Dell Inspiron 720 with an HDMI port in the back. I have been using it with my Samsung TV to watch movies on. Now it no longer works. I ordered a new cable but it keeps telling me to check power supply, cable connection, and the make sure it's on the right setting. I have 2 hdmi ports on the back of my TV but still come up with the same error condition when I switch them. It appears the port in the computer is not working anymore. I have tried everything but nothing works. I am running an ATI 4200 which is on the motherboard. Can this be fixed or would I have to buy a new graphics card to get it working again. I did swap the cables but still get the same results. Does anyone have any ideas because I have run out of them???

A:HDMI Port not working anymore

The only way to fix it is to buy a new motherboard, do yourself a favor and buy a new video card instead, Dells are not worth fixing. But if it`s under warranty well then that is a different story.

If that`s a laptop then your ONLY option is to replace the motherboard, very simple to do.

EVGA - Products - Graphics

MSI USA - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

What keeps telling you to check the power supply ???

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RELEVANCY SCORE 63.2

Hi there,Can someone help me?I've had my all-in-one for about two years and never tried to use the HDMI port. Only now that I bought an LG ultrawide monitor (to use as a second monitor) and it doesn't work. It doesn't even detect/recognize the monitor when I plug it in, but the monitor works fine with my laptop computer. What can I do?

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RELEVANCY SCORE 63.2

Hi everyone I am trying to add a second monitor to my all-in-one computer but the monitor nor the computer seem to recognise that a HDMI cable is plugged in.  The screen I am connecting to is a Dell screen.  When the HDMI cable is in my computer it just flashes black and back tot he main screen again.  Also the second monitor does not receive a signal. Help please, searching and searching for an answer for days! Many thanks

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RELEVANCY SCORE 63.2

Hi Gang,

I brought this GT-610 Galaxy video card with 1gb ram on Ebay a few months ago. It was brand new. It worked fine until one day I had to unplug the HDMI cord that lead to the TV (using clone view). After I did this and plugged it back in there was no more picture on the TV. It had been working fine. The cord shows up as being listed on the TV as HDMI 2 but when I look for it on the PC I see nothing. I used to see LG TV. Not it is no longer listed.

I have tried rebooting, turning PC off, updating drivers, reinstalling the drivers and taking the card out and and putting it back in. Nothing works. What do I do?
 

A:How do I get my Nvidia hdmi port working again

Have you tried a System Restore to a date/time when it was working?
 

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RELEVANCY SCORE 63.2

Like there is something wrong with my port i put in all the drivers and it's not detecting my TV

Any suggestions?

Here is my Support Driver Page:
http://www.csd.toshiba.com/cgi-bin/...5244&selCategory=2756709&selFamily=1073768663

If there is a specific one im suppost to download please tell me

Toshiba
Model: L755-S5244
 

A:Solved: HDMI Port not working

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RELEVANCY SCORE 63.2

Hello,

I've got a new TV that has a HDMI port, I have a PC with a GeForce GTS 250 graphics card.

I tried connecting my PC to the TV using HDMI cable, it works while booting, works if I boot with Ubunto, but disconnects if I boot with Windows 7, it shows the "Starting Windows" message but it disconnects once it's about to show the user's log on page.

What's the problem out there? I'll appreciate any help.

A:HDMI Port Not Working On Windows 7

Solved.

I had to run NVIDIA Control Panel then connect my TV to get it recognized.

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RELEVANCY SCORE 63.2

I recently bought an HP Envy m7, and I setup an external monitor. I recently had a BIOS update, which I think broke the HDMI port. I connected the port to a projecter, and it still does not get any input through the HDMI. I've tried multiple cables, and none of them work. My monitor I'm using is an LG IPS Flatron monitor. When I plug in the HDMI, it tells me it's not receiving anything to diplay. I've used Windows Key + P to switch it to extend mode, but it doesn't work.

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RELEVANCY SCORE 63.2

the Aspire xc-710 come with botg HDMI and DVI port. It was working fine with two monitor until today. The DVI port goes blank and had changed cable as well as swap the monitor, the problem lies with the DVI port at the graphic card not signal. What can I do? 

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RELEVANCY SCORE 63.2

Hello HP community, I have a HP 15 TS Notebook PC and the HDMI port is not working. Yesterday (9/17/2016) it was working just fine. I had my laptop connected to my TV via HDMI and it working. Today my computer did an update and after the update my computer did not read the HDMI cable. I am not even sure what the update was for, but I turned it off this morning and it updated and then updated again when I turned it back on later today. After the update the computer does not read the HDMI cable. Everything else works fine. What should I do? Thanks!

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RELEVANCY SCORE 63.2

Hello,I've been trying for hours to connect my external monitor via HDMI cable, but neither the laptop nor the Monitor sees eachother.I updated monitor's firmware to the latest and no result. Still, my computer displays that there is nothing plugged in the HDMI port when I insert HDMI cable. The monitor sees that I have plugged in something in the HDMI port, but doesn't receive any signal from my laptop.Would you please advise if there is any solution to this specific situation?Also, be advised that even with the latest video driver downloaded from your website, I am still unable to play on OpenGL video mode. I am looking forward to your reply.  Many thanks in advance,

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RELEVANCY SCORE 63.2

Hi all, I recently bought a HP Envy desktop 750-103a but can't get the monitor to work using the HDMI ports 0 and 1? I have tried to use the playback devices to recognise it but I don't seem to be able to get anything. Could someone please assist me, I'm not sure what to do. Thanks Rick

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RELEVANCY SCORE 63.2

Will not display on any monitor. Tried multiple different monitors. Updated all the drivers, from Intel, NVIDIA, and HP. Nothing works. Funny thing is that NVIDIA recognizes the monitor, name, make, and resolution. But no where can I find NIVIDIA recognizing the built in display on this computer. Intel recognizes the built in monitor, but doesnt see the external monitor.In the NIVIDIA contorl panel under system topology it details the HDMI port, its connected. So I got my IT people involved. They couldnt figure it out either. They tried everything. They believe that since NVIDIA sees the external monitor, but "Multiple Display Cloning" is "Disabled" (Unable to enable it) that NVIDIA doesnt recognize the built in display, it thinks the built in display is the monitor. When the external monitor HDMI is unplugged, the NVIDIA control panel clears out as if no monitor exists at all. This is a brand new HP zBook that I have had for a couple months. Been fighting this issue ever since. Desperate to get my monitor working I recently went and purchased a VGA to DVI converter and DVI to HDMI converter. That doesnt work either. I feel defeated, crushed by an HDMI port.

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RELEVANCY SCORE 63.2

Wanted to use the Envy 23 all-in-one (23-k106d) display as a secondary monitor.Connected my notebook hdmi output to the Envy hdmi input port via hdmi cable.Nothing appears on the Envy Envy 23 all-in-one display eventhough I pressed the hdmi button at the bottom.The cable has been tested and it is working.

A:HDMI input port not working

Hi, This is not going to work. It is designed to work with games consoles, not for laptops. Regards.

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RELEVANCY SCORE 62.8

Hi, I have just bought a lenovo USB C to HDMI adaptor however when i plug it into my laptop it says "This device is not recognized and the display device is limited. please help as it works on my hp laptop but not on my lenovo laptop. Regards 

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RELEVANCY SCORE 62.8

I was watching a movie using divx software via hdmi on my TV and it had some loudness issues so I downloaded divx srs audio fusion. I lost the sound completely so I disabled it in device manager and all was okay. After watching the movie I uninstalled the software using windows uninstall. After doing so I lost the hdmi video and audio completely. I reinstalled the Intel HD Graphic driver and the realtek HD driver using the system restore. This did not work. When I open the HD graphics interface it does recognize the external device but the TV displays "no signal". negeltfully I did a system restore and still no hdmi. I also tried different hdmi cables and other hdmi skots on tv didnt work. Can anyone help me?

A:Acer Aspire7739z HDMI Port not working

Hello and welcome dd try redoing these - which ones you want I mean

Acer | Download

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RELEVANCY SCORE 62.8

Hello,

Couldn't find any similar problems online.

I am trying to connect my Desktop computer to the TV in the next room by a 5 meter HDMI cable, I got no picture.

The same 5 meter HDMI cable (no name brand, not sure if relevant), works on a old laptop when connected to TV, so I assume the cable is working (didn't touch any settings).

Then I connected an 0.5 Meter HDMI cable between the Desktop and TV, and it is working perfectly too (again, didn't touch anything setting), so I assume the Desktop HDMI port is working as well.

Any ideas on why the 5 meter cable fail, where as the shorter one does work? Is it possible that the Desktop video-card is not sending a strong enough signal for the 5 meter cable? I am thinking of getting a new Desktop, will a newer/stronger video-card solve this issue?

Sorry that I am a bit vague on the question.

Thanks, V
 

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RELEVANCY SCORE 62.8

I have a T470 (Win10) connected directly to a ViewSonic VG2030wm via HDMI - no docking station. The cable is known to be good, as I used it with the same monitor with a T460 without the following problem: Intermittently and sporadically the screen goes blank. It does not matter what order I turn on the devices or connect the cables. Randomly the screen will go black - sometimes the image comes back within a few seconds; sometimes the image blinks on and off for up to a minute; sometimes the image is steady and the monitor is usable for an hour or two; sometimes the image stays off for so long (about 30 seconds) that I get a "No Signal Detected" message from the monitor, only to have the image return (sometimes within seconds, sometimes within minutes, sometimes within hours). ViewSonic does not offer any updates to the driver. All other drivers on the laptop are up to date. It does not have anything to do with what I'm doing, such as a loose connection. I use an external keyboard, and the laptop itself is on a box that improves airflow, so the only vibration to the laptop is what little is communicated thru the desk, and somewhat insulated box the box. Nothing I do can 'encourage' the image to reappear on the laptop, such as disconnecting/reconnecting the cable, turning the monitor on/off, etc. Any questions/suggestions will be greatly appreciated.

A:T470 HDMI Port not working intermittently

Additional: I've removed the battery and pressed the power button for 30 seconds, then restarted the laptop w/out any change in behavior. 

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RELEVANCY SCORE 62.8

After installation of drivers which I get from Mr. Paul Tikkanen's link, this laptop runs windows 7 64bitmore or less satisfactorily. Many many thanks for your valuable support.But, one thing, all the ports (usb ports & sd card port) are functioning, excepting the HDMI portwhich was working properly when I had installed windows 10 on this laptop.I have installed-1)Driver-AMD Chipset-radeon-crimson-16.7.3-sb-sata-ahci.2)Driver-Audio-Realtek High-Definition (HD) Audio Driver sp71379.3)Driver-Graphics-AMD High-Definition (HD) Graphics Driver sp71253.4)Driver-Keyboard,Mouse & Input Device-sp72664.5)Driver-Network-a)Broadcom 802 11bgn WLAN Driver for Windows 7 sp70888.b)Broadcom Bluetooth Software sp71440.c)Realtek Local Area Network (LAN) Driver sp71268.6)Driver-Storage-Realtek Card Reader Driver sp71266.Is it a problem of driver or hardware (HDMI Port)?Please once again help me to solve this problem, so that I can connect my laptop with my LED TV.My email id [email protected] you.Yours-Debasish.

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RELEVANCY SCORE 62.8

Please hope you can help! About a week ago the external monitor (connected through HDMI) stopped getting signal, when reinstalling the driver it started working again. Now it happened again, and I tried reinstalling again, but nothing. I have tried the cable/monitor and they work fine, its the computer/hdmi-port. I'm pretty sure it's not a hardware problem... The Intel Driver Update Utility doesn't help either, neither does Lenovo Solution Center. What to do, I'm desperate! Help is tremendously appreciated!! /Fredrik  

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RELEVANCY SCORE 62.8

Mini HDMI port not working on my thinkpad S1 yoga. I cannot use this for my external monitor.  I Have tried different mini hdmi to hdmi cables with same result  I know the hdmi connection on the external screen is working.Can you suggest anything I can do to resolve this issue?

A:TP S1 yoga mini HDMI port not working win 10

Hi, did you manage to fix this problem?  My mini HDMI post doesn't seem to output video anymore... 

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RELEVANCY SCORE 62.8

I have been using an AOC monitor as a second screen attached to my laptop via HDMI under Windows 8.1.

The monitor is telling me that there is no signal from the HDMI port. I have changed the cable and changed the port on the monitor, but it still is not working.

Can you help?

A:Hdmi port no longer working on Satellite Pro R50-B

Could you provide more info:

What notebook model do you have?What system is preinstalled?Did you try to reinstall the graphic card driver?

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RELEVANCY SCORE 62.8

Hi, I have this problem with my laptop. It was working couple of weeks back but now when I connect the cable the laptop screen goes black and nothing else happens. Tried to update to the latest driver from the Acer website but didn`t solve the problem. Any ideas? Many thanks 

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RELEVANCY SCORE 62.8

Just unboxed my computer from CyberpowerPC, GTX 720 graphics card, installed/updated all drivers with drivereasy (paid for just now) and I am still having the issue with HDMI port not working. I have tried to plug into a monitor and a TV, neither are working, I have also tried to use multiple HDMI cables, still does not work. My monitor has an auto-switch source availability and turned on, when I plug my computer into the monitor with HDMI it continually cycles, finds no signal and goes into sleep mode. Then rinse/repeats until I either turn off the computer, monitor or just unplug the monitor from the computer. Currently I am using a DVI(computer) to HDMI (tv) and its working fine. So I know its the port on the computer. Do I need to contact CyberpowerPC to send the computer back to get this issue resolved? Thank you for the help.

A:Brand new out of the box computer. HDMI port not working

Does the PC also have an integrated graphics processor (IGP) on the motherboard and the GTX 720 graphics card is an upgrade? If so, there might be a bios setting that will disable the IGP and use the graphics card instead.

Also, right click on the start icon, then click on device manager. Click on display adapters. Is the GTX 720 listed as the display adapter?

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