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Windows 10 Start Menu, metro apps, and taskbar icons not working

Q: Windows 10 Start Menu, metro apps, and taskbar icons not working

I have upgraded to windows 10 from 8.1 and been using it for the last week now with no problems.
Today, during a mandatory update my pc went blue screen and said it had to restart.
Once it restarted it updated and booted fine.
However after the update I realized that my start menu stopped working.
If I press it nothing shows up. It is the same with my search menu.
Also none of my taskbar icons will work like the volume and notifications.
I have searched the internet and tried all the solutions provided like windows powershell and uninstalling antivirus and restarting explorer but nothing seems to work for me.
I can't reformat and clean install at the moment because it's really inconvenient for me and have some important files and big programs that I can't back up.

Can anyone please provide me a solution for this bug?
Is there anyway I can reinstall the last update again manually?
Or if I revert back to win 8.1 would this problem still persist?
I can't afford to lose anything since I am away and need my computer for work.

Preferred Solution: Windows 10 Start Menu, metro apps, and taskbar icons not working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows 10 Start Menu, metro apps, and taskbar icons not working

Right click the start button and click on Programs and Features. (It's at the top.)
In the window that opens click on 'View installed updates'
Click on the updates you want to uninstall and Bob's your auntie's live-in lover!

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I cant see icon of metro in taskbar of windows 8.1

A:i cant see icons of metro apps in taskbar of windows 8.1

Are you in the Desktop or in the Metro/Start screen?

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I wondered if anyone out there has had a similar experience to me...

For some weeks now I have had problems where the START MENU wouldn't launch, metro apps (OneDrive, Tweetium, Money, News etc) would fail to launch (just a blank window up), right mouse clicks wouldn't work, internet browsing slowed up...
Signing out of my windows account then back in again solved it... FOR A WHILE. After an hour or two gradually (one app after another etc) the same problems would occur.
Researching this, I came to the conclusion that Windows 10 was corrupt (or at least my user profile was) and a re-install was necessary. OR I also read of compatibility problems with Windows 10 in my AV software (Kaspersky Internet Security and wondered if the problem lay there.
Yesterday I uninstalled Kaspersky and relied on Win Defender. For 2 days now (unprecedented recently) my laptop has behaved impeccably, no problems as above.
So, am I to blame Kaspersky? Am I safe with Just Win Def? Any other AV suites throwing up problems? Any Kaspersky users with any experiences to share?

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I originally wanted to completely disable the UAC as the admin permission messages that popped for almost any/everything i wanted to do were very annoying. I dont remember exactly what i did, but it was something in gpedit or something similar to it. After i did that my windows store app stopped working, and appeared as a blank space in my task bar as it was still pinned there. As the store wasnt working, apps related to it like the calculator disappeared from my pc. They dont appear when i search for them, and links to DL ones from the store dont work either.
I tried the guide here Apps - Reinstall and Re-register in Windows 8 and 10 - Windows 10 Forums and did step 2, but that managed to break powershell and make it disappear as well as disabling my task bar and start menu. I cant right click anything in my task bar, and can only use the start menu's right click menu. I was considering restarting/resetting, but i was hoping someone here would be able to help figure out what i originally did so i can hopefully attempt to fix this

A:Store, start menu, taskbar, and apps like calc not working

.....................I originally wanted to completely disable the UAC as the admin permission messages that popped for almost any/everything i wanted to do were very annoying. I dont remember exactly what i did, but it was something in gpedit or something similar to it.......................................

When did you do that ?
If it is not too long ago, and if you do remember the date, do a system restore.
Pick a date BEFORE you did the gpedit as your restore point.

System Restore Windows 10

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Hi there

Metro apps CAN be pinned to the desktop or added to a cascading menu via a custom toolbar so it's only a question of finding out what the executable is. You can mix these with standard apps too.

This method works and DOESN'T NEED any 3rd party apps or Registry hacks !!!!!

(Tested on Windows 8.1 -- can't say though on Windows 8 but in theory should work).

From CMD Mode run this command :

explorer shell:Appsfolder

Then from the Window press F10 or choose View ==>choose details and click the 3 boxes Name, Long Display name, AppuserModelID

now choose display DETAILS in the file explorer and you'll see the extra columns including the APPuserModelID
From this point it's now easy -- you simply right mouse click on your desktop and create shortcut =>new

type in the script - for example the Sports application

explorer shell:Appsfolder\Microsoft.BingSports_8wekyb3d8bbwe!AppexSports

This will appear on your desktop -- I need to sort out sensible icons for these but it works !! -- excuse the Printer icon but I'm just testing

The idea is to add these to my custom toolbar - so I can also CASCADE these at will.

Read first my post on creating a custom toolbar with your own standard apps (you can save these in a file so you can re-use if you re-install / get a new system).

Creating Usable Pgm toolbar WITH sub menus
Now if you want top get these into a custom decent toolbar do the following.

Watch typing errors - however if you browse into your ... Read more

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After a recent compulsory update (13th Dec) to Windows 10, my start menu won't open by clicking on the icon or by the windows key. The search button also doesn't respond. All programs previously pinned to the taskbar no longer appear, even when open (making alt-tabbing the only way to switch windows). The clock/date and volume controls normally in the bottom right corner also don't appear. I've tried the powershell fix found on a couple of posts:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

but after initializing it doesn't seem to do much more.

Any help greatly appreciated!!


A:Recent update: Start menu not working, taskbar icons/clock/volume gone

Try # 1 & #2 here


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Hello !
Apps icons do not appear in Windows 10 start menu also disappear and icons from the taskbar.

It really is annoying. Can you help me ?

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Hey all,

So as the title says, Im unable to remove the icons from the Start menu "app" section, not a huge deal, but makes it look ugly having a whole bunch of unusable tiles there

so I followed Brink's walk-through

"Apps" Screen - Add or Remove Items in Windows 8

and still having them there and not able to be deleted..

so any ideas of what I can do?

A:Uninstalled Apps still show in Metro start menu

when you right click the icon - choose Open FIle Location - then delete the shortcut or folder from start menu
may have to do it for %user% and %allusers%

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Can installed program icons on the start screen be changed to the better looking metro icons? We have nice metro tiles then we have horrid looking squares with the program icon and the text in.

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This problem is affecting ***ALL USERS*** on a new computer I'm setting up in a corporate environment. I thought I'd share my experience in detail in case anyone else is looking for some specific keywords. I've tried as many suggestions from a Microsoft Answers thread as well a post on BT called "Has your Windows 10 Start menu stopped working? Here are four ways to fix it," including suggestions in the comments there.
We have received a shipment of Dell OptiPlex 7040 desktops with Windows 10 Pro built in (Express Settings setup). DisplayPort monitor; 3 USB connections to keyboard, mouse, and speakers; wired LAN; no antivirus except Defender.
I set up the first machine and let the Windows Updates install. I'm not sure if that was the issue, but once I rebooted, I could not open the Start Menu. Nor could I use Cortana or left-click on ANY icon in the taskbar.
Here are the steps that I've tried (that I can remember), starting simple to more complex:
(1) Reinstall Windows apps in Administrator PowerShell: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
(2) Ran sfc /scannow 3 times, rebooting after each. You can see from log file snippets below that the scan detects the same errors every time, but cannot fix them.
(3) Restarted with msconfig "Safe boot" (Safe Mode).
(4) Ran built-in Dell Command Update and installed the... Read more

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For some reason, my computer decides to not let me click on the Taskbar/start menu/system tray area... It stays updated, with whatever I open, but I just can't click on anything. Or I should say, clicking has no effect. Right OR Left.
This seems to come and go with restarts. But not every restart... more randomly.
I am running Windows XP with SP2.

Please help! This is really getting old!


A:Windows XP Taskbar/Start Menu Not working!

Jadednorman said:

Please help! This is really getting old!

Thanks.Click to expand...

It wouldn't be windows if it didn't get old at least once daily!

Have you tried duplicating the problem in safe mode? It may be that some application that loads on startup is kind of "half crashing" or conflicting with another program.
I would try it in safe mode and see if you are able to access the functions you speak of. If you have no problems in safe, you can try rebooting in regular mode and using ctrl alt del to bring up task manager. Then start quitting unnecessary applications until you get control of the lower part of your desktop back.

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Hi guys,

I just got a Surface Pro 4. I was having no issues, until out of the blue, the taskbar and start menu on it stopped working, and now it's an empty, glitched taskbar

I tried to restart the explorer process (which made it worse), restart the machine several times, and nothing has worked.

Quite confused, and not sure what to do.

Any help is appreciated

A:Windows 10 Start Menu and taskbar not working - Surface Pro 4

Suggestion only :

Right click at it > click Command Prompt (Admin) > type powershell > press Enter key.
At the flashing prompt, copy and paste this command line ( to avoid typo it's best to apply Copy/paste method)......

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

> press Enter.

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when I open Settings - Apps & features I can't see the icons of Microsoft Corporation, neither in my taskbar, I only see a blank square with pixels, see below my example.
However, they are visible in the Start Menu
How to solve this problem.
Thank in advance for the co-operation

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The other day my Windows 7 desktop changed. I do not know why. All of my Start Menu icons are on the Taskbar and I cannot remove them. Any help appreciated. Cheryl

A:Win 7 taskbar all icons from start menu on taskbar

Please create and upload a screenshot.

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Hi guys,

Just got this error and couldn't find anything like this solved.
The icons (or maybe the apps) are missing from the start menu.


A:Start menu icons/apps missing

If you have one you can try a system restore to a time before this happened. You could also try down loading the ISO from MS and doing a in-place repair install. Windows 10 ISO Download - Windows 10 Forums
To do the in-place repair mount the ISO by double clicking on it. Then look for the install.exe and clicking on it. This will repair Windows 10 without you loosing anything and hopefully fixing your problem.

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After disabling and uninstalling Cortana, Edge and others as well as Search I ended up with 2 dead icons in the All apps menu one for Search and one for Edge. When I drag the Search icon to the desktop it's named as:
@{Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyms-resource--Microsoft.Windows.Cortana-resources-TileDisplayName} but not sure I want to start deleting various reg entries where this shows. I also tried in all the usual places where the shortcuts are supposed to be but nothing worked and the icons are still there so wondering if anyone has an idea how they can be removed if at all. It's more of a cosmetic problem as I have no issues with Windows otherwise

A:Removing dead icons from Start menu All Apps

Originally Posted by shimshom

After disabling and uninstalling Cortana, Edge and others as well as Search I ended up with 2 dead icons in the All apps menu one for Search and one for Edge. When I drag the Search icon to the desktop it's named as:
@{Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyms-resource--Microsoft.Windows.Cortana-resources-TileDisplayName} but not sure I want to start deleting various reg entries where this shows. I also tried in all the usual places where the shortcuts are supposed to be but nothing worked and the icons are still there so wondering if anyone has an idea how they can be removed if at all. It's more of a cosmetic problem as I have no issues with Windows otherwise

Here you go brother, shimshom

Get a yourself the Unlocker 1.9.2 ( install it )

Get your self also take ownership right click command tool
Here is the task after you get both tools

You need to remove the entry from AppData\Local\TileDataLayer\Database\vedatamodel.edb or rename it to vedatamodel.edb/temp after you pushed the ownership command and the unlocker tool in rename mode

Also take a extra backup copy of it, just in case something does go wrong.

*** Reboot your windows and the broken link or dead link within your windows 10 menu should be gone.

You might need to add new short cuts again yourself example office and other apps you have installed, after the menu system sector has been flushed after the main reboot that... Read more

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Please help because this is driving me nuts!!Client brought me their PC. Boot it up and I get just the desktop wallpaper. Nothing else shows. No icons, task bar, or start menu. When I first started, CTRL-ALT-DEL wouldn't give me the task manager either. Using a very round about way, by going thru safe mode with cmd prompt, I was able to run ComboFix and Malwarebytes Anti-malware and clean a lot of spyware off of it. After that, I can now access the task manager and run most any program. I've used the task manager to install and run other spyware and virus killers and am pretty sure that the computer is clean now. However, I can't get the desktop to work at all.Using task manager, I can use regedit, msconfig, and others like that, but I cannot run CONTROL.EXE or EXPLORER.EXE. When I type either of those two commands into the New Task field, I get the following error:Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.The one thing that I've noticed that may or may not be relevant: The windows files are installed under C:\WINNT, not under C:\WINDOWS.C:\WINDOWS doesn't exist, but C:\windows (all lowercase letters) does exist and it has a single file in it. C:\windows\temp\GLF27.exe is the only folder and file I can find in that directory. As I said, this may or may not be relevant info.I've tried various things: used a "Restore desktop ic... Read more

A:No icons, taskbar, start menu

Sounds like another rootkit infection

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What the heck?? I have a laptop (HP, Windows XP) that just starts with a background image. There are no icons, no taskbar, no start menu. How can I fix this?? It happened forever ago and I've tried scanning and deleting files with Spyware protection stuff and nothing is working. Please help. Please explain it simply, I'm really technically challenged. Thanks!!

A:No icons, no taskbar, no start menu!!

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I have windows xp, and i'm experiencing some sort of virus. i have no icons or start menu on my screen. i am basically computer illiterate and need help.

i went to hijackthis and here is a list of what came up.

what should i delete and how do i do it? please keep in mind that i don't have much experience with computers. thank you. my email address is [email protected]
thank you very much!
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\T-Online\T-Online_Software_5\Basis-Software\Basis2\kernel.exe
C:\Program Files\T-Online\T-Online_Software_5\Basis-Software\Basis2\sc_watch.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Jo... Read more

A:NO ICONS - No Start Menu - No Taskbar?

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She says big "thank you". You've helped her a lot.And I say "thank you" also. Situation:She followed the steps (including the AVG) and deleted Norton and Spybot.She can access internet and computer speed is now fine,but Firewall informes her that she is unprotected.And she receives messages from Ultimate cleaner and Spyware removal wizard about infections every now and then.Question: Should she delete all antivirus programs and then install the new ones? (because you said she should have only one)Here are the reports she sent me:--------------------------------------------------------------------------------rapport.txtSmitFraudFix v2.112Scan done at 12:31:03,84, ned 22.10.2006Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFixOS: Microsoft Windows XP [Version 5.1.2600] - Windows_NTFix run in safe modeťťťťťťťťťťťťťťťťťťťťťťťť Before SmitFraudFix!!!Attention, following keys are not inevitably infected!!!SrchSTS.exe by S!RiSearch SharedTaskScheduler's .dll[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]"{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}"="OLE Automation Module"ťťťťťťťťťťťťťťťťťťťťťťťť Killing processťťťťťťťťťťťťť&... Read more

A:No Icons, No Taskbar, No "start" Menu

Hello kleopat, Since you are badly infected, please run the following scans. Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan" and grab a coffee. When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the log. ***********************Download SUPERantispywareLoad SUPERantispyware and click the check for updates button. Once the update is finished click the scan your computer button. Check Perform Complete Scan and then next. Superantispyware will now scan your computer and when its finished it will list all the infections it has found. Make sure that they all have a check next to them and press next. Click finish and you will be taken back to the main interface. Click Preferences and then click the statistics/logs tab. Click the dated log and press view log and a text file will appear. Copy and paste the log to this thread.Submit the SUPERantispyware log, the BitDefender log and a fresh Hijackthis log.

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hi, my xp boots and goes into 'windows starting up' then message with 'one of the files containing the system's registry data had to be recovered by use of a log or alternate copy.the recovery was successful'. Click this twice before it goes away, then click into user name icon and the same message appears and wallpaper comes up and click ok for message to go away and then nothing. No icons, start menu or taskbar appear. I have also tried spotmau powersuite 2009. Try windows recovery and it wont scan and tells me it cant find windows on my computer. please help.


A:no icons, start menu or taskbar

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Running Windows XP Pro. I have no icons, no start menu and no taskbar. The only way I can run any program is to ctrl-alt-del and start a new task and I can run Iexlporer and get on the internet. However, I try and run Regedit, it comes up for a second and closes. I've ran Housecall, Virus Scan, and Regedit in Safe Mode but have found nothing. I've been getting "Project1, It's Time" popup and sometimes I get the RPC 55 second countdown to shutdown as well. I figure this must be something new or these virus programs are not finding my problem.
Any Ideas?

A:NO ICONS - No Start Menu - No Taskbar?

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I currently ran a disccleanup and deleted all the temp files and etc. i rebooted and none of my icons appeared, taskbar was gone as well as start menu. All that was left was my background. I tried CTR+ALT+DELETE to run programs..but ieexplore, explorer, or anything else would not run. I am currently running in safe mode and everything is fine. wats the deal!?
i tried also a system restore but that didnt work either.

A:NO start menu, taskbar, or icons

i now have my icons, startbutton, and taskbar but it looks like windows 98 style and no program will start up, although it will show as running in the process tab
i have no idea wats going on and i already searched this

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Normal booting

Hello. We have Windows Vista. No icons on the desktop. No taskbar. No Start menu. Can't right click. But I can ctrl+alt+del to bring up the task manager. This is in normal booting.

Safe mode w/ networking

I tried "safe mode with networking". Then choose a user. All the icons are on the desktop. Taskbar and Start menu is available.

I can right click.

I can surf the internet. I downloaded and installed malwarebytes and ran a full scan. No infection or anything.

I downloaded and installed ccleaner and then ran "cleaner" and "registry". I am now uninstalling a lot of games in "tools".

I also did "system restore". I chose "recommended restore".

Still no icons, taskbar, and start menu in normal booting.

Everyting is done in "safe mode with networking" since I cannot do anything in normal booting. Please help.

A:No icons, taskbar, & start menu.

To start lets try with clean boot. If you work with safe mode, maybe you will work with clean boot and then we can determine the cause
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
In addition to Malwarbytes run a full anti virus scan.

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I'm running Windows XP SP2.

Forgive me as I?m writing this from the ?clean? computer here at work and I might not remember all the critical details of my infected computer at home.
My first problems were on start-up a couple days ago, an alert that Microsoft Word could not be started. Though my computer came bundled with Microsoft Office, I?ve never used any of the products, registered them, or even used the ?free trial?. I thought I could diffuse the problem by uninstalling the bundle.
Then I ran AVG. It would find Trojans and other problems, I would remove them but as the program was running, the scan would find the same Trojans again. Suffice to say, I could not remove the critical objects it was finding. Then a program called ?PC Antivirus 2010" started running. It was then that the computer restarted and I had no Start Menu, Desktop Icons nor Taskbar. Then I ran Ad Aware and after some time, Ad Aware just quits. I tried downloading HiJack This but I?m unable to initialize it. Oh, and I tried using Malwarebytes' Anti-Malware for the first time, to no avail. My last effort was to do a simple ?System Restore? but the problem remains. So here I am, resorting to the Task Manager and Command Prompt in an effort to do anything. Not such a big deal, but I don?t like having any sort of trojan, virus, or malware on my system :D

A:No Start Menu, Desktop Icons, or Taskbar

Hello and welcome.. Did you get Malwarebytes installed and it then won't run? If so,try Fatdcuk's fix.Please navigate to the MBAM folder located in the Program Files directory.Locate MBAM.exe and rename it to winlogon.exeOnce renamed double click on the file to open MBAM and select Quick ScanAt the end of the scan click Remove Selected and then reboot.Post the scan log. The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.We Need to check for Rootkits with RootRepealb]Note[/b]: Vista users ,, right click on desktop icon and select "Run as Administrator."You may also need to renamr the Icon here if malware seems to prevent ot from running.Download RootRepeal from the following location and save it to your desktop.Zip Mirrors (Recommended)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive.Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distincti... Read more

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This is my first post on Techguy. I had a problem previously on my computer, and I went to techspot.com, but they had little to no help and I had to solve the problem by myself. I've seen a few threads here, and I've seen that people get many responses and a ton of help, so I've decided to post here !
The Problem:
There are no Desktop Icons, Start Menu, Or Desktop Icons, and I suspect this is the result of a virus, because the last time the PC worked, I downloaded and ran a program, and it appeared to have no effect. I also had a antivirus scan with Zonealarm Extreme Security and found 6-8 viruses. Next day, the problem started.
I know I could always reinstall Windows, but I'd like to find a solution with out it.
I always try to research before I create a post or question, but this time, I couldn't find anything. All problems I found were different and the given solutions did NOT work.
Tips that may help you:
I cannot access any specific files because they won't open because I can't use "explorer.exe" or go to My Documents
I used to, but can no longer access my bios and all that stuff to control the order of how my PC devices start up. It worked when I tried to do a Repair Installation [the installation failed], but now, whatever I press, F2, F12, F9, Del, etc, the thing won't pop up.
What I've already tried:
I tried bringing up Task Manager [Ctrl+Alt+Del], and starting a new task, and typing in "explorer" o... Read more

A:NO Taskbar, Start Menu, Or Desktop Icons

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On Friday I came home to find the computer was only displaying the desktop background. No icons taskbar or anything, CTRL-ALT-DEL makes the Desktop backgorund disappear for a few minutes but no task manager.
Could start it in Safe mode.
Lost patience with the whole affair and re-installed Vista from back up disks I'd created when I bought computer. All seemed right.
Now, I left the computer on over the last couple of nights to download all the WOW updates and each morning I've come back to find it just showing the wallpaper and no icons, taskbar, etc. I now have a mouse icon and can right click and access a menu but CTRL-ALT-DEL still doesn't work. If I hard reboot the computer it seems to boot up okay.
Can't seem to find this problem with the CTRL-ALT-DEL issue anywhere else.
Does anyone have any ideas or am I going to have to charter a plane to Remond to punch Bill Gates in the face?

A:Keep losing icons/taskbar/start menu


No need to charter a plane;scheduled flights are available.

Anyone else on WOW forums having this problem?

Also you might try a Clean Boot troubleshoot.

How to troubleshoot a problem by performing a clean boot in Windows Vista

Best of Luck

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hy. my friend has a problem, and she doesn't have access to her internet, so she asked me to tell you her problem:HISTORYin the background of desktop, there was that annoying message "Your computer is infected. Very high risk...". Then popup from Norton appears: "You have a problem". She clicked on "fix now", and the program started doing sth (but never finished), and each 10 secs, new popup appeared from Norton.Next, she installed AVG and the program found several trojans. She chose to fix them, but system asked for restart. So, she restarted the computer, and after that she has this situation:CURRENT SITUATIONDesktop is visible (without that warning). There is no icons, no "start" menu, no taskbar, nothing.Task manager\Processes:wdfmgr.exeNPFmntor.exenavapsvc.exeMDM.exeavgemc.exeavgupsvc.exeavgamsvr.exeaccoca.exeacautoreg.exescardsvr.exespoolsv.exefymlcsvc.exespbbcsvc.execcevtmgr.execcsetmgr.exesvchost.exe (4x)ati2evxx.exeisass.exeservices.exewinlogon.execsrss.exesmss.exenscsrvce.exeati2evxx.exesystemsystem_idle_programShe can't access internet anymore, nor she can start anything (can't do hijack log also).So, what should she do?

A:No Icons, No Taskbar, No "start" Menu... Clearly, It Is A Virus.

Hello kleopatFirst off, your friend is running two anti-virus programs Norton and AVG which is not good. You can have more than one anti-virus program installed on your system as long as only one of them is actively running and providing real time protection. The other should only be used as an on demand scanner. However, even when one of them is not running, problems can still arise when the active anti-virus detects the non-active one's definitions or quarantined files.The concern with using more than one anti-virus program is due to conflicts that can arise from them both running together at the same time in real-time protection mode. Anti-virus software componets insert themselves into the operating systems core and using more than one can cause instability, crash your computer, slow performance and waste system resources. When actively running in the background while connected to the Internet, they both may try to update their defintion databases are the same time. As the programs compete for resources required to download the necessary files this often can result in sluggish system performance.While operating in real-time mode, each program will often interpret the activity of the other as a virus and there is a greater chance of them alerting you to "False Positives". Further, if one AV finds a virus and then the other also finds the same virus, then both programs will be competing over exclusive rights on dealing with that virus. Each piece of AV softwar... Read more

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I was asked to investigate a friends PC which had lost all Icons/Taskbar/Start Menu both in normal and safe mode. He reported a problem with IE launching spurious browser windows shortly before.

The PC was XP with SP3. I could launch Task Manager, the only obvious intruder was A.EXE which I killed, but any scans were terminated after a few seconds. I tried HijackThis and MalwareBytes. Attempts to run Explorer gave the message "Windows cannot access the specified device, path or file. you may not have the appropriate permissions to access the item".
System Restore did not solve the problem.

I removed the HD and scanned it on a 2nd PC. AVG identified and removed several trojans (log attached). I reinstalled th HD and still no Icons etc, but could run Malwarebytes which found and fixed much more. (Log attached)

Still no Icons. How do I get them back?

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When I started windows this morning, it appeared like so. It did not recover after reboots. Here is the logfile. Please help, much appreciated.

logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:31:34, on 2/1/2008
Platform: Windows Vista (WinNT 6.00.1904)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Michael Poon\Desktop\HiJackThis_v2.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Config\lsass.exe
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Liv... Read more

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Hi all,

First post here so bear with me.

I recently bought a second user machine from a colleague of mine. He re-installed Windows 7 so that everything was fresh and set up a new profile for me but I wasn't happy with the name of the profile that he had set up. Anyway to cut a long story short I created a new profile, copied the old files across and deleted the old profile I wasn't happy with.

Everything is working fine and as it should be but I have a now have a couple of annoyances with a number of the programs that I have pinned to the taskbar and the start menu. For example when I pinned Firefox and Thunderbird to the taskbar it has named them as Firefox (2) and Thunderbird (2) as if they are duplicate programs/shortcuts. The same is true with some of the programs that I have pinned to the start menu. For example when I pinned CCleaner to the start menu Windows named it as CCleaner (2) even though it wasn't present in the first place. If I try to rename it to CCleaner (as it should appear) Windows tells me that there is already a program by that name pinned there and it asks me if I would like to rename it CCleaner (3).

As far as I can tell it doesn't affect the performance of such programmes, its just really really frustrating. Would it have anything to do with the files that I copied across from my old profile? If anyone could help me resolve this issue it would be greatly appreciated.


A:Taskbar & Start Menu - Duplicate Icons

Any ideas anyone?

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(Im a new guy here please note that.)
So yesterday I was playing TF2, then today, I boot the PC. When I startup I notice the login background ( I used the Windows 8 UX Pack..) it changed into win7. Then theres no letters below my profile picture. I login-ed anyways. Then below the icons no letters... then I went to the taskbar, The startup orb became windows 7. and the taskbar didnt go back up top. Then i ran google chrome. Then a Bsod happened. It rebooted. Then there are no icons on the taskbar. Nothing.
I tried safe mode nothing worked. Checking on the other profile, nothing. Still same. Please solve this fast.
Not really everytime just sometimes I try to fix it.

(Note: there are NO viruses on my PC, no rootkits, no hacks and other legit items.)

A:Windows 7 No text below icons Start menu not working bsod everytime

Ok, I have solved it.
System Restore.

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I am running XP Pro and using a cable connection. I must have downloaded something bad because my desktop icons don't load, and I don't have a start menu anymore. The only way I can open a program is to browse through it through Task Manager.

Here is my HijackThis log. I hope someone can help!

Logfile of HijackThis v1.99.1
Scan saved at 6:15:26 PM, on 6/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Pa... Read more

A:Solved: No desktop icons, no start menu or taskbar . . Help!

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Whenever a new user logs on to a computer, Microsoft puts certain default icons on the Start Menu and the Task bar, whether you want them there or not. I need to remove these icons, and put our own on the start menu. I can put our own icons on the start menu, but I don't have a way to remove the default icons. I need to remove the clutter from the start menu.

Does anyone have a script or other method to remove those icons?

A:Removing Default Icons From Start Menu And Taskbar

See if this tutorial will help you out Connect To - Change Default Icon in Start Menu if so also look at the bottom of it there is a list of related tutorials that will help with the rest of them.

If that is not what you wanted change please post a screenshot of what you are trying to change.
Use these tutorials for posting screenshots.
Screenshot with Paint
How to Use the Snipping Tool in Vista - Vista Forums
Screenshots and Files - Upload and Post in Seven Forums


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When i boot up my computer i have to log on as administrator to run task manager and all that appears is my background no start menu or desktop ive run spybot and house call to remove spyware/malware and have also installed hijackthis below is the report from that

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:56:42 AM, on 8/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com... Read more

A:Solved: No Start Menu, Taskbar, Desktop, or Icons

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Hi   I'm going to apologize before hand because I am not a computer person so if I don't use the right terminology, sorry!
I have a HP laptop running Windows 7...
So a while ago my laptop got the SMART HDD virus. All the icons on my desktop were made hidden, as well as in my Start Menu and the pinned items in my taskbar.
Luckily, I was able to follow the instructions at this link: http://www.bleepingcomputer.com/virus-removal/remove-smart-hdd
and was able to get rid of the the virus-thing last night.
I also did this: http://www.smartestcomputing.us.com/topic/46010-how-to-restore-start-menu-and-files-hiddendeleted-by-a-virus/
as the folders in the Start Menu in "All Programs" kept showing up as "(empty)"
Anyways, that is all fixed now and the folders are fine.
Only thing is that the Start Menu is still missing the Programs/Folders on the right side - like where it usually says "Documents," "Control Panel," "Pictures," etc. The only one there is Computer.
Also, all the things I had pinned to my Task bar are no longer there. And anything I do pin doesn't show up.
If someone could help me I would reallllllly appreciate it.
I'm good with computers but I don't know like the big words you guys use or stuff like that so if you could make it a little bit more simpler and descriptive that would be awesome.  

A:Start menu & taskbar icons missing b/c of virus

Only thing is that the Start Menu is still missing the Programs/Folders on the right side - like where it usually says "Documents," "Control Panel," "Pictures," etc. The only one there is Computer.
What about the programs folders? Please expand it and let us know if you find icons and files under each startmenu folder.

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I don't know much about computers but, I do know I have windows xp and my taskbar, desktop icons, and my start menu are missing. I had to go to task manager to run my internet browser. I tried to use f8 and go into safe mode. System restor didn't work.
Could someone be so kind as to tell me how I fix this?
Is there any other info you need about my computer ask.
I ran hijack this ... This is what I got:

Logfile of HijackThis v1.99.1
Scan saved at 3:25:43 AM, on 11/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
c:\documents and settings\guest s\my documents\ape escape\pspshuffle\psp shuffle\pspshuffleindexer.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\Opera\Opera7\opera.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ADMINI~1.MIC\LOCALS~1\Temp\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ADMINI~1.MIC\LOCALS~1\Temp... Read more

A:Desktop icons,Taskbar,Start menu missing

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I have tried to run the Kelly Tweaks on the desktop icons and start menu. I can restart the machine (IBM R51 laptop), but it always goes to a complete blank desktop other than the backgroudn. Using Ctrl-Alt-Del I can get the explorer to open, but it closes within a minute. I am able to execute programs and run IE as such I am using this machine now to generat this topic. I am at a loss. I though hijack had an auto-clean mode, but I can't remember how to do this. I hope this is enough. Below is the DDS report and I have attached the report as well. Thanks for your help.
DDS (Ver_09-01-18.01) - NTFSx86
Run by jhorne at 17:14:09.71 on Mon 01/19/2009
Internet Explorer: 8.0.6001.18241
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1279.580 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symante... Read more

A:Missing Desktop Icons and Start Menu Taskbar

Hello TitliestManWelcome to BleepingComputer ========================Please download DDS and save it to your desktop.Disable any script blocking protection Double click dds.scr to run the tool. When done, DDS.txt will open. Click Yes at the next prompt for Optional Scan. Save both reports to your desktop.---------------------------------------------------Please include the contents of the following in your next reply:DDS.txtAttach.txt. ================Download the GMER Rootkit Scanner. Unzip it to your Desktop.Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.Double-click gmer.exe. The program will begin to run.**Caution**These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised!If possible rootkit activity is found, you will be asked if you would like to perform a full scan.Click NOIn the right panel, you will see a bunch of boxes that have been checked ... leave everything checked and ensure the Show all box is un-checked.Now click the Scan button.
Once the scan is complete, you may receive another notice about rootkit activity.Click OK.GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt" Save it where you can easily find it, such as your desktop.Post the contents of GMER.... Read more

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operating system is windows xp
All the desktop icons, start menu and task bar is gone except a picture of the wallpaper. What could be the problem? Am using a different PC to sent this message.

A:Desktop icons, start menu & taskbar have disappeared

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Problem: My computer will run perfectly for a time, but then the desktop
shortcuts stop working. The computer will still function and I can still
use my programs through the start menu. The problem started after
installing AVG 9.0 trial edition.

Computer: Dell Vostro 400 with Intell Core2 Duo, E6650 @ 2.33 GHz, with
3.25 GB of ram @ 2.33 GHz. Running Windows XP, Home Edition, Version
2002, Service Pack 3.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:15:29 PM, on 3/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\program files\steam\steam.exe
C:\Program Files\Messenger\msmsgs.ex... Read more

A:Desktop Icons Lock up but taskbar and start menu still work

So is it time for me to give up and reformat the hard drive?

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Someone help me. I've been trying to solve this for a couple weeks now. Dell customer support is horrible. I installed a program on my computer to control the amount of time that my kids are on it. Somehow either the files got corrupted or messed with by the kids or deleted and now my computer has no desktop. The is no start menu, no icons, no taskbar, no desktop. Just a black screen. The only way that I can open anything is through Windows Task Manager. I saw a similar problem in a thread about Windows XP, but is there a solution for Windows Vista? Please help!

A:No desktop... No icons... No taskbar... No start menu... VISTA SUCKS!!!

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You guys Rock!!! You helped me fix my work PC today and one of my coworkers asked me to post this for him regarding his home PC.

He has Win2000 and lost all his desktop icons, start menu and task bar. He has to do a ctrl-alt-delete to do anything.

All of the previous fixes here appear to be for XP machines.

Any advice I can pass along?

Thanks again for the help.

A:Win2000 Start menu, desktop icons and taskbar missing

I moved this to the proper forum, perhaps you'll get more help here.

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I have a huge problem that was caused by me trying to delete what I thought were viruses. I went into my "processes running" in the windows task manager and deleted (End Process) what I thought were viruses. I was wrong. I deleted all of my desktop icons and the toolbar on the bottom that includes my "start" icon. I can not figure out how to get to the system restore wizard to get it back to where it was before I screwed it up. Please help.

A:Lost all desktop icons & Start menu & Taskbar at bottom

right click on the taskbar, click tool bar and anything else that might bring them back up for you. What shortcuts are remaining on the desktop?

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After my Windows 8.1 Upgrade, my store and other apps worked fine for a while. After that, all of a sudden, all the apps stopped working, with a 'x' sign on the bottom right of each tile. All apps stopped working, if I click on them, a grey screen appears, and I can see the app in the left side background apps bar, but if I click on it again, it shows a grey screen and the loop continues. I am not even able to open PC Settings, although the 'Store' works fine. Everything desktop related also works fine without a glitch.

Things I've tried:

Windows Apps Troubleshooter, which said that "Some Apps might not have access to required resources" under "Issues Found" tab
Running it in safe mode; the apps do not even work in the Safe Mode
Creating a new user

Running sfc/scannow which returned with no errors

Running from admin command prompt:-

Powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
Running from admin PowerShell:
((Get-ChildItem "HKLM:SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\InboxApplications") | Get-ItemProperty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

When I run the CMD command, the error comes:-

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF9, Install failed.
Please contact your software vendor. (Exception from HRESULT: 0x80073CF9)
Rejecting a request to register from C:\Windows\WinStore\App... Read more

A:Windows 8.1 Metro Apps Not Working...

Hello Ekansh,

Here's a list of troubleshooting steps that will hopefully help with this.

Apps and Tiles Not Working or Responding: Fix in Windows 8

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I`ve got a weird problem that keeps happening. Without any errors or warning,
all of my Desktop Icons become frozen. I cannot activate any of them. If I
have any windows open in the Taskbar or programmes running in the System tray
I can left/right click on any of them and they all work
fine(Programmes/Window Explorer/IE7 etc). I can access the Start menu and
activate whatever as usual.
I know that this (http://support.microsoft.com/?kbid=932406) is the solution if it happens in Windows Vista but this is Windows 7.

Can anyone help me?

Thank you very much

A:Desktop Icons Freeze but Start menu/Taskbar work normal

Hi - I have the exact same problem happening where I can't click on the desktop icons but can access through windows explorer no problem. Windows 7 (x64) on laptop. Did you figure this out?

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//Mod edit: continued from this link: http://www.bleepingcomputer.com/forums/t/69336/no-icons-no-taskbar-no-start-menu/Hay! I'm that Kleopat's friend and I want to continue in sloving my problem...This is mine last log (combofix), enjoy Pr?a - 06-11-06 21:16:18,09 Service Pack 2 ComboFix 06.10.19 - Running from: "C:\Documents and Settings\Pr?a\Desktop" (((((((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) C:\Documents and Settings\All Users\Documents\Settings ((((((((((((((((((((((((((((((( Files Created from 2006-10-06 to 2006-11-06 )))))))))))))))))))))))))))))))))) 2006-10-28 21:21 0 --a------ C:\WINDOWS\system32\CMMGR32.EXE 2006-10-21 19:24 3,968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys 2006-10-16 18:35 67,716 --a------ C:\WINDOWS\system32\image1.gif.exe (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))) 2006-11-06 21:02 -------- d-------- C:\Documents and Settings\Prsa\Application Data\Skype 2006-11-05 18:40 -------- d-------- C:\Program Files\FINA e-kartica 2006-10-31 14:26 -------- d-------- C:\Program Files\Ultimate Cleaner 2006-10-29 08:21 -------- d-------- C:\Program Files\Grisoft 2006-10-28 21:14 -------- d-------- C:\Program Files\SUPERAntiSpyware 2006-10-28 21:14 -------- d-------- C:\Program Files\Common Files\Wise Installation Wizard 2006-10-28 21:14 -------- d-------- C:\Program Files\Common Files 2006-10-28 21:14 -------- d-... Read more

A:Sifu Mike:continuing Thread - No Icons, No Taskbar, No "start" Menu

Hello schoko_bon, I am SifuMike and I will be helping you. Combofix shows a trojan and malware, so we need to delete them.Click on start, then control panel, and then double-click on add/remove programs. From within add/remove program uninstall the following if they exist by double-clicking on the following entries:Ultimate CleanerGo to My Computer and double-click C. Go to the Tools menu and select 'Folder Options'. On the 'View' tab select 'show hidden files and folders', deselect (uncheck) 'hide protected operating system files (recommended)', and deselect (uncheck) "Hide extensions for known file types.' Using Windows Explorer, delete the following file in boldC:\WINDOWS\system32\image1.gif.exe <==fileC:\Program Files\Ultimate Cleaner <==folderPlease post a fresh Hijackthis log, and tell me how your computer is running.

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