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Lost settings, New user made in Documents and Settings

Q: Lost settings, New user made in Documents and Settings

When I started up it says Win.ini corrupt. Then it starts
up as a new user losing track of Favorites and Start Menu
and Desktop Icons, Display and Folder attributes. Under
Documents and Settings it has added Dave.U5R2D5 in
addition to Dave which still has all the information. I tried
switching the 2 Filenames to get back to what it used to be but
gave an error message and didn't do it and started another new file.
Is there some way to use the old Dave file?

Preferred Solution: Lost settings, New user made in Documents and Settings

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A: Lost settings, New user made in Documents and Settings

Hiya asd123321.

It sounds like you`ve re-installed the system from CD over the top of an existing system, giving you a fresh `Dave`. Have you recently run a repair or indeed, done a clean install ?

As a work-around, can you take the documents & favourites from the old `Dave` and put them in the new `Dave` so at least you`re back up and running again.


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I am laptop user. About 2hr ago, i login to my lappy and discover that my profile is different. My folders on desktop went missing and some of the setting changed. Then i try on my own to solve it but to no avail. Fortunately i come upon my C:\Documents and Settings and discover that strange profile C:\Documents and Settings\TEMP and my original profile C:\Documents and Settings\p0716499 was still there. This imply that my previous setting and files are still in my laptop. However, I cant changed back to the original profile and struck with the temp profile.
Initially i suspect is registry problem so i DL "UPHClean Service" by miscosoft but to no avail. Now currently i suspect it might be the work of a virus. I need help. Thank anyone who help me in advance.

A:User profile path change to user profile path change to C:\Documents and Settings\TEMP :\Documents and Settings...

This morning when i woke up, i discovered a icon named "syminstallstub" on my desktop. I checked online and i believe that it could be a virus. I try to find ways to uninstall it but to no avail I not sure what did my younger brother do to my laptop. I feel that im damn unlucky and encounter 2 problems in a row. Please help me solve my problems.

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I made a new user account under Windows XP Pro and deleted my old one. Then I saw the old user's folder. I tired to delete it but I couldn't and an error message popped up:

That folder is 3.48 GB heavy and contains over 13000 files.
I also tried to take ownership of that folder. No luck.

So, please, if you know how to solve this problem, let me know.


A:Documents and Settings\User


Firstly you can run chkdsk - hopefully that will sort out the strange file name:
To do this go to Start -> Run -> type chkdsk c: /r -> click Ok . When asked if you want to force a dismount say No. When asked to schedule the check at the next startup say Yes. Restart your PC to allow chkdsk to run.

Then you can download Unlocker, save it to your hard drive and install it.
Once installed
-Right click on the User folder
-Select Unlocker
-In the Unlocker screen choose Delete under action
-If any processes are locking the folder select Unlock All, If no locking handles are found press OK

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I find one user account name called "default user" in C:/documents and settings.

I wonder what it's all about.

A:what is default user in documents and settings

Whenever a new user logs on (the first time), Windows copies the settings from the Default User profile (located at Documents and Settings\Default User) to the newly created user profile. In other words, the Default User profile is as a template which Windows uses in order to initialize new profiles/logins.

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Hi, my name's David

I turned on my computer today and found all my settings, my desktop icons, my favourites, my playlists in Media Player etc. were all missing. All my programs thought I was using them for the first time, it was as if I was a new user.

When I searched for a document I'd saved to the desktop I found it in Documents and Settings/David. In fact, all my documents and pictures were there.

However, in Documents and Settings there now appears to be a second user folder called David.DAVID-6BA0C6985 that doesn't contain any of my documents or settings, and I appear to be accessing that account instead of my normal user account.

So my computer has created a second rogue account that I am logged in as. I tried to Change User but the only option was 'David' and that took me back to the David.DAVID-6BA0C6985 desktop.

I am the only person who uses my computer. I tried changing the name of the user account from 'David' to 'Steve' in Control Panel/User Accounts. This had the affect of changing the name of Documents and Settings/David/My Documents to Documents and Settings/David/Steve's Documents. However, when I tried to change users the only option was called 'Steve' and it took me back to the David.DAVID-6BA0C6985 desktop.

This means that any changes I make to my user settings the computer applies to 'David' and Windows thinks I am 'David' but I can only log in as 'David.DAVID-6BA0C6985'. This is causing a number of problems for my programs such as Live Messen... Read more

A:Second User Folder in Documents and Settings

try creating a new user account and see if you can access that ok, and create a new document (anything will do). If you are ok accessing that, then migrate all your docs over to the new account. Hope the following will give you some idea: How to copy data from a corrupted user profile to a new profile in Windows XP

Can you post back and let me know if you are able to create and access a new user account.

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Windows XP. Am sorting out a computer for a friend. Under Control Panel/User Accounts it just shows 1 - his name. However, if I look at C:\Documents and Settings, there are 4 entries:
Administrator, [4MB] All Users, [37MB] Default Users [487KB] and the name of his daughter who used to own the computer [4GB]. Are all these necessary? I tried to change the last one to his name but it told me it was a system file and could not be renamed. I located the profile in the Registry - is it safe to delete the one in his daughter's name?


A:User Accounts and Documents and Settings

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I recently replaced my motherboard which because my new one is a different chipset than my old one, required me to repair my windows install. Rather than do that and possibly lose a bunch of stuff in My Documents folder and my extensive Favorites I opted to just do a new install on another partition. So far everything has worked fine but when I tried to get into my old Admin files in my "Documents & Settings" Folder it gave me a red x and said Access Denied.

Anyone know how I get around this and into this folder?

A:Help Accessing old User Documents & Settings?

You would have been just fine doing a repair install.

Take Ownership of the folders and files.

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I reinstalled XP3 on my pc which has a corrupted XP2 preinstalled without formatting the drive. After everything's set I still have my previous user accounts in the C:\Documents and Settings. Please help me erase this as it is eating up the memory.
Thanks a lot.

A:Old user accounts on C:\Documents and Settings!

When you go to Start>Control Panel>User Accounts do you see the old accounts?

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Hi all
I've been installing / uninstalling stuff while testing on a CLEAN install of W7 (x-64).

I see now one of the directories (Documents and settings username1) is now 7GB.

The WHOLE OS only takes around 14 GB .

I can't see what's taking up the space -- is there any nice utility that clearly can show Disk usage in a sort of cloured pie / bar chart etc rather like the nice Linux utility DU. (I've enabled "show hidden files etc").

I'm sure it's all related to me installing / uninstalling stuff but Windows explorer is a HORRIBLE tool for "Cleaning up" disks etc. It's fine for everyday purposes but for this type of stuff it's not the correct tool.


A:Documents and settings - user user1 7 GB HELP

Hi Jimbo,

Have a look at this TreeSize Free https://www.jam-software.de/customer...80&language=EN

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I had a registry problem, in that when I booted up my laptop, it said a hive file for the SOFTWARE key was damaged. I fixed this by going into recovery console and restoring the registry backup. So now Windows starts again and everything is good. All of my files are still in tact. However, my settings are all gone. Even though my files are on the hard drive, the appearance of everything is as if Windows has just been installed. In Documents and Settings, the reason is revealed. My user folder in there was 'Jon'. 'Jon' is still there, and Windows says I'm logged in as 'Jon', but in the Documents and Settings folder, there is a Jon.JONSLAPTOP folder, and I am assuming Windows loaded with the settings from THAT folder, which I assume was created when recovery console fixed the registry hive file.

My question is, is there a quick fix to getting my settings back? Can I just copy everything from 'Jon' into 'Jon.JONSLAPTOP' and then rename it 'Jon' and delete the other 'Jon'? Or are there settings in this new Jon.JONSLAPTOP folder that I need to make Windows bootup now? Anyone?

A:User Folders in Documents and Settings

Oh, and also, I've noticed, some programs give me a "this action is only valid for products that are currently installed" error message, and I think it's saying that because when said programs were installed, this 'Jon.JONSLAPTOP' folder didn't exist, and therefore that user didn't get privleges to use it. Which still doesn't make sense because XP says I'm still logged in as 'Jon', the same user from before, but using settings I assume from 'Jon.JONSLAPTOP' instead of 'Jon'.

If anyone can help me with this I'd appreciate it. If not I'm gonna format my hard drive tomorrow.

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I recently replaced my motherboard which because my new one is a different chipset than my old one, required me to repair my windows install. Rather than do that and possibly lose a bunch of stuff in My Documents folder and my extensive Favorites I opted to just do a new install on another partition. So far everything has worked fine but when I tried to get into my old Admin files in my "Documents & Settings" Folder it gave me a red x and said Access Denied.

Anyone know how I get around this and into this folder?

A:Help Accesing Old User Documents & Settings?

Google for "Take Ownership of Files". It's an easy fix.

Read other 2 answers

Hi, my name's David

I turned on my computer today and found all my settings, my desktop icons, my favourites, my playlists in Media Player etc. were all missing. All my programs thought I was using them for the first time, it was as if I was a new user.

When I searched for a document I'd saved to the desktop I found it in Documents and Settings/David. In fact, all my documents and pictures were there.

However, in Documents and Settings there now appears to be a second user folder called David.DAVID-6BA0C6985 that doesn't contain any of my documents or settings, and I appear to be accessing that account instead of my normal user account.

So my computer has created a second rogue account that I am logged in as. I tried to Change User but the only option was 'David' and that took me back to the David.DAVID-6BA0C6985 desktop.

I am the only person who uses my computer. I tried changing the name of the user account from 'David' to 'Steve' in Control Panel/User Accounts. This had the affect of changing the name of Documents and Settings/David/My Documents to Documents and Settings/David/Steve's Documents. However, when I tried to change users the only option was called 'Steve' and it took me back to the David.DAVID-6BA0C6985 desktop.

This means that any changes I make to my user settings the computer applies to 'David' and Windows thinks I am 'David' but I can only log in as 'David.DAVID-6BA0C... Read more

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Can anyone explain to me why I have five "user" folders in C:Documents and Settings ? They are "Administrator", "Owner", "All Users", "Default User", and "Administrator+computer name". Under User Accts. in Control Panel, there is only "Owner(computer administrator)" and "Guest(account off)". The first five seem to make Explorer very bloated and confusing to me. Do I really need all five folders and if so what purpose do they serve?

A:Why are there so many "user" folders in C:Documents and Settings?

Hello and welcome,

Each one of those folders represents a user on that system. The amount of folders varies due to how many users and what software is using the computer. Windows XP and Vista don't show these accounts in the user accounts section of the control panel without editing the registry. I would leave the accounts on the system for now.

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I am trying to open a user folder on a backup image I have.

It is an Acronis True Image backup and mounts a virtual drive you can then access.

The error I receive when trying to open the 'user' folder is:


G:\Documents and Settings\user is not accessible.

Access Is Denied


I have tried to turn of simple file sharing and add my the administrator to the permission but am not able to.

The Add... Button is greyed out.

If i go to the Advanced section and Owner tab.

I receive: You only have permission to view the current owner on user.

The only areas I can edit are the Auditing ones.

Any idea on how I can get access to my files short of re imaging this backup to a disk?


A:Documents and Settings\user - Access Denied

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Alrite, ive got an emachines notebook running xp home on it. We bought it from best buy, and i guess they registered the computer to a 'valued customer' and its really annoying. Idk how the user name stuff works, but i think a while ago (not 100% positive cuz it was like 2 years ago) when we first got the computer i changed the admin 'valued customer' name to my name. but the 'my documents' folder defaulted to 'c:/documents and settings/valued customer' still. i fixed it by making a folder on c: with my name and made that folder the target location for the My Documents folder. but i was just wondering if there was any way to get rid of that dumb 'c:/documents and settings/valued customer' folder (every time i delete it it comes back) and if there was any way that i could change the computer from being registered to valued customer to me. thanks for the help in advance guys

A:Documents and Settings? User names? just a few questions :)

You'd have to make a new account. Then get on the admin account, change the new account to admin, then get on the new admin account and delete the 'valued customer.'
That should work...
Experience: so so, still learning (i like that)

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I was forced to reinstall Windows one time, but I didn't wipe out my hard drive. So now I have these files in my C:\Documents and Settings\{old user account name} that I can't seem to get rid of.
Everytime I try to delete the folder or files within the folder, an error message says, "Cannot delete {folder/file name}: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use."
This seems strange because my hard drive is only 50% full and the file cannot possibly be in use because it's not affiliated with Windows anymore, since I reinstalled it.
I want to delete it because these files take up hundreds of megabytes and creates fragments in my hard drive.
Help would be appreciated.

A:Deleting old user documents and settings files.

See this KB to Take ownership of the files/folders you want to delete

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during startup i get a pop-up displaying message Windows cannot find C:\Documents and Settings\user\give.exe.

in addition when sutting down, it says end program-sylePromotion.exe,
which then shows the program is not responding.I have to choose End Now
for pc to continue shutdown.

The pc is not connecting to the internet and is becoming very slow. Am i virus infected? have scanned with AVG 9.0 but nothing is found.

can anyone please help?



A:Windows cannot find C:\Documents and Settings\user\giv.exe

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


Download the tools needed to a flash drive or other removable media, and transfer them to the infected computer, if you don't have access to internet.

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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I'm new to XP, ( and this forum ), and I'm struggling with the multiple users environment.

The background is :

I got a new PC from DELL with XP pre loaded. When prompted to enter names of users I listed four : myself, my wife and two children.

A day or so later, I decided to alter things to three users, deleting one of the children's 'accounts' and re-naming the other as 'Kids'

Everything is fine on the log in screens - and it all works great.

BUT, when I looked in Documents and Settings, I saw the 'old' child's 'account' still listed, and a 'duplicate' of my wifes file,but with the extension .DELL. So instead of seeing :

(along with the all users, shared etc. etc.)

I get something unexpected :

It gets more confusing ( to me at least ) . . . .

I've had to do a couple of system restores ( problems with old device drivers for old devices !) and I'm now seeing


Something to do with the restorer I figured ? but if so, why do all the spurious user files contain different sub folders? Why are extra files generated for one user only ? Why is a deleted username still there?

I'd love to get to the bottom of it, 'cos I don't like what I don't understand! Also, it would make life easier when configuring each users start /desktop etc options if I new which file was t... Read more

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not sure what causes this but I have seen it before.

the sys is Windows XP SP3

I had one machine that has gone out on loan during repairs and it now has several orphaned User folders under Documents & Settings, which did not have security set on them, have been emptied, but I would like to cleanup the mess. Logged in as Administrator and in safe mode I cannot delete these. I think this is one of those naming issues where the real name is not what's showing?? something like that.

how do I ditch these? I figure i might could slave it to a Win7 system, take over the files, then delete. that's a lotta work so if there's a quick way, that's better

A:How to delete orphan User remnants from Documents & Settings?

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Hello, one of the user profiles in Windows XP Pro has disappeared. I cannot recover the files because the folder in Documents and Settings has disappeared too. I am running a virus scan now. Any help in how this could have happened?

A:User profile on XP Pro disappeared, folder in Documents and Settings gone

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I want to move my User folder off of the C drive. Besides the Administer built-in I am the sole user of the computer.  I have two methods: one is symbolic links, one is mirrored links (recommended).  I was wondering what role the folder "Documents and Settings" has to do.  It seems to contain identical info as the users files, what is the point?
The questions are:
1.  Do I need to move both  of my User folders:one in "Users" and the other in "Documents and Settings"?
2.  Why is there a Documents and Settings folder anyway? and what is it used for?
3.  I am using a Vortex 256 GB SSD for C drive, does that fact impact the move of my User folder?
4.  Would it be easier just to mover the whole User folder instead of just mine  I am the only user of the computer. Again will I have to move the Documents and Settings corresponding files?
5.  Does the drive Users is moved to have to be a Primary Drive or can it be a Logical?
Anybody have any answers about the Users vs Docs and Settings folders?  Any tips on moving the users to a larger drive would be appreciated.  I run all of Adobe Creative Cloud software so Users is getting big..
ASUS P6T-v2, I7-950 CPU, 12 GB RAM, PNY NVIDIA Quddro 3800 GPU, Vertex 256GB SSD, 2- 1T Segate, 4GB G-TECH RAID 5 EXTERNAL, iHAS424 DVD, PIONEER BD-CD403, 2- 30" ASUS 238Q MONITOR, WINDOWS 7 x64, 

A:Moving User Folder and_or Documents and Settings?

I'm not sure what you are trying to accomplish.  If you are trying to move these files to another computer why not just clone the operating system with a program like Marcium Reflect.

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C:\documents and settings\user\cookies\index.dat

I am using windowsXP.
I could not delete the contents of the above file as it says that the file is in use but I did not launch any programs at all. So what must I do to delete the contents of the file index.dat

A:how to delete C:\documents and settings\user\cookies\index.dat

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C:/Documents and Settings/Uses(My Username)/Local Settings/Temp/browserview-1d31630.htm

This file, and all the files with the name 'browserview-xxxxxx(number).htm are needed, mine got corrupted and I accidentally deleted them.

Can someone post these files?

A:C:/Documents and Settings/Uses(My Username)/Local Settings/Temp/browserview-1d31630.h

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i cant get rid of the files in C:\Documents and Settings\owner\Local Settings\Temp\Temporary Internet Files\Content.IE5....NOTHING ive tried has worked....any information on how i can get rid of them would be GREAT!!

A:C:\Documents and Settings\owner\Local Settings\Temp\Temporary Internet Files\Content.

Hi Welcome to TSG!!

If you log on as administrator you should be able to delete everything in the C:\Documents and Settings\owner\Local Settings\Temp\Temporary Internet Files\Content.IE5 folder.

If you sign in as "owner" you should be able to remove everything except index.dat if you close all of your browser windows.

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This has been bugging me for a while it pops up whenever I start the computer. I don't know to much about how to do things so please have some patients with me. If you can help me than I might just love you forever.

A:Error loading C:\Documents and Settings\ Network Service\ Local Settings\ Application Data\ hrcopul.dll

Have you run any scans for infections? I Googled hrcopul.dll, and everything that I found points to a infection.

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Hi, I recently repaired an XP Professional installation and now i no longer have the option to login to the old profile, just a default profile with admin rights. The profile still has its documents and settings folder with everything intact, and all programs from the original profile seem to be in program files. The user also does not appear in local users and groups. I have even been able to move over the application data and open a program which remained authorized and had access to previous presets.
I also made a new profile and in the registry changed the profile image path to that of the old profiles folder, I'm not sure why, it just seemed important to see the old desktop again, which i do but all the paths for the programs or at least most of them are set to "I:\" changing the path to "C:\" worked on some programs, anyway i digress, what am i missing here? am I able to regain the previous access?

A:user has no login at windows start up but has documents and settings folder

If anyone could just point me in the right direction, i'll take it from there but i just dont know where to go from here.
is it a registry problem?

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Following a crash, I put in a new hard drive, reinstalled Windows, re-created the User accounts. Well some of that I had help with!
I made three User accounts and the folders appeared in Documents & Settings, no problems.

A few weeks later I decided to add another User account. The account was created successfully but its folder never appeared in Documents & Settings. That was about a
month ago and it's just never shown up. The account itself works fine, as far as I know. This morning I created a second User account for this person, to see if it would place a folder in Docs & Settings. It still didn't.

Before the crash, I had all four people with four separate accounts, so having four User accounts has not been a problem previously. It's not a reboot issue, as I've rebooted numerous times since creating the person's first account.
Is there a way to force the User account folder to appear in Documents & Settings since XP won't place it there automatically?

Edited to add:
When reinstalling HD, it had to be named "F," not "C."
That didn't affect creating the original three User accounts, though, so I don't know what to think about that. Also no problem with downloading programs, it always defaults to the correct location. Just thought this might be important.

AHHH..., nevermind, I figured it out. User accounts must first be logged into before the folders appear in Documents & ... Read more

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I recently bought 2 new computers a router and networked the home. It wasn't easy but done. I have the host computer and my children are each on wireless as clients. Both children can access internet, but only 1 can access printer. I actually figured out the problem(that's huge as I'm a network idiot). My son's computer (can't use printer) is using my old computer with MY name on it. I am on the new computer with MY name on it. So when he tries to access the printer it doesn't know where to go. I have windows xp HOME and from what I see I can't change the name on his computer (the folder immediately under documents & settings). I followed instructions to copy from one folder to another (ie, Mine to his) using a 3rd administrator account. I could copy any account but mine. Now I need help. Can anyone offer any ideas? Is there software that can do this? I don't even mind changing the name on my present computer but it also is windows xp home. I eagerly await your instructions. Thank you from all of us.

A:Change Documents & Settings User Name to match changed logon name

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Had probs with my PC not booting up so took it to a PC repair shop that found that the part on my hard drive that holds the boot-up info was corrupt, they istalled a new hard drive but managed to keep the old one as a 2nd hard drive as the rest of the data was good on it.
I am now trying to access my files on the old hard drive under documents and settings\user but it wont allow me to access them - how can I access the files? I did set up user accounts on this but they were not password protected...
I'm on XP...
PS I've tried info on here: http://support.microsoft.com/?kbid=308421 but I dont have a 'security' tab once i click on properties....I'm no techy so advice in laymans terms please!!

A:Solved: D:\Documents and Settings\user is not accesible. Access is denied. Help

If you are running Microsoft Windows XP Home Edition, you must start the computer in safe mode, and then log on with an account that has Administrative rights to have access to the Security tab.Click to expand...

Did you follow this step? When you start the computer, and before Windows boots, you need to press F8 and select Safe Mode.

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I'm from a Mac/Unix background, but I'm currently a temporary 'switcher' using XP on someone else's computer while I'm minding their house. I hope you'll forgive any glaring deficiencies in my understanding of this particular operating system.

The person who owns this computer is a novice, and easily confused by changes to the screen/his settings/programs/etc. To prevent any confusion, I created a new user for myself which I planned to delete when I left, thereby leaving all the original settings intact. I gave myself administrator privileges on this account.

Problem is, I don't think this guy had created an account for himself, and when I now choose between users at the login screen, I'm only offered a choice between my own account and a guest account, which I can turn on or off. But this guest account isn't the original account! As far as I can see, in response to creating my own administrator account, the system has completely overwritten the (anonymous?) account the owner of the system was using initially!!

Is this what's happened? Are there two modes for the Windows environment - single-user and multi-user? If I've activated the multi-user mode by creating this account, have I automatically overwritten the single-user settings and information?

More importantly, is there any way to get all the previous info back? As it stands, I've lost absolutely all this guy's settings and data This is a disast... Read more

A:Lost user settings

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I usually try to fix these things myself but I don't even know where to begin searching on Google...

I was playing Mass Effect 2 (game) last night and the nvidia4 driver crashed (second time it's happened overall from this game...). I closed as many apps as I could, then told Windows to reboot. On rebooting, disk check ran and decided to delete about 12 files (it might have done other things, not sure). When I got back into Windows, all my preferences were gone and I realized that a new set of "Documents and Settings" files were created (called "Owner.MASTRPC", mastrpc is the name of the computer on my network) and even though Windows automatically logs in as "Owner" as usual, it points to that new folder instead of the usual "Owner" folder.

So basically all my preferences, shortcuts and passwords are gone, everything looks like a fresh install, and there are a ton of other inconveniences. Thankfully, the files from my Owner account are still on my hard drive. I think I need to point Windows to the correct Documents and Settings folder (Owner instead of Owner.MASTRPC).

Also, a second new account (ASP.NET) was created, which I've since deleted. But now I think that might have been from Windows Update awhile back. Not exactly sure what that's for.


A:Solved: User Account pointing to wrong Documents and Settings folder!

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I tried to hook up a HD from Win 98 machine. That drive did not have clearly marked jumpers, none was marked 'SL' or 'slave.' Noting that my primary drive was set to 'CS' I set the old one to 'CAP.' My other choices were 'MS, 'CS,' 'TXD' and [blank]. So I guessed. (wrong as it turned out.) Win 2000 pro said it detected new hardware and said it would need to reboot to change the settings. Unfortunately I let it.

Now, my PC boots up win 2000 successfully until it gets to a screen that reports: ' Loading your personal settings.' Then an error message box comes up that has the header 'User Environment' and the the message 'Windows cannot load the user's profile but has logged you on with the defalut profile for this system. DETAIL - Incorrect function' . This screen has a countdown for thirty seconds, then it loads my chosen desktop background (but no icons or taskbar!) and then displays another error screen.

The second error screen has the header 'Limited Virtual Memory.' The message 'Your system has no paging file, or the paging file is too small.' Is followed by directions to 1. right-click my computer, click Properties, and then click the Advanced tab. 2. Click on the Performance Opions button and then click on the Change button. Under Drive [Volume Lable], select the drive you want. 3. To create a new paging file.... et cetera.

I can't follow the di... Read more

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My friends computer appears to have gotten a mean virus or spyware. Windows will not successfully start. I removed the drive and set it up as an external drive and scanned it with SuperAntiSpyWare, AVG and MalWarebytes Antimalware. All found some trojans and viruses, apparently removing them all. However, I still cannot access his profile or the administrator profile--all report access denied.

Any ideas?



A:Windows continually restarts/Documents & Settings user profile access denied


I also tried booting up with an Ubuntu boot cd and I still couldn't access either the administrator or the user profile. Any ideas?


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Hi sorry to be one of those guys whos first post is one asking for help but here I am, so I appreciate any and all help and hope one day I can reciprocate the favor I also havent seen this problem described anywhere else online and thought people may find it fascinating as well.

When logging into the Primary user with admin privaledges account the desktop no longer has files and icons it used to have, and the start menu no longer shows the list of dfault or frequently opened programs (some programs but not all are also missing from the start menu programs section) If I open my documents from the start menu it takes me to an empty folder (not even my music or my pictures default folders inside)

I also have restricted permissions and cannot change any of the folder view options (such as show hidden files and folders)

When examing the Documents and settings folder I found a new folder called "TEMP" inside are the standard user account folders (application data, local settings ,documents ,desktop, etc) these folders now contained whatever I put in the my documents folder or on the desktop. The actual user name being logged into still has its folder located in the documents and settings folder and still has its files and folders intact.

It seems that the login however now has these new TEMP folders associated with it and a scan of Malware bytes has revealed nothing more then an ask.com adware toolbar. (but I believe the virus may have been removed prior to me having ... Read more

A:Windows XP User account login redirected to empty set of documents and settings folders

Welcome aboard Let's see, if we can recover your missing features.Download and run UnHideThen....Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be... Read more

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tonight i was playing a game and for some unknown reason it unexpectedly quit, i was a bit annoyed so i switched off the computer without shutting it down properly. but when i switched it back on a few hours later it started up normally, but then when i logged onto my username (out of 4) it started up to the default settings for a user, for example background changed to acer one, start menu favourites lost and internet explorer settings lost (eg. favourites, icons). And to make things worse, i found out later that when i went into my documents from the start menu, all of my files were not there. but after further exploration, all my files were still there but were in my folder in the documents and settings folder. but it must have started up my username from a TEMP folder in the Documents and Setting folder. Also when i log into any of the other 3 user names, all the settings are how they are supposed to be and nothing is different. please help!!! sorry if this was too longer message but i couldn't condense it any more!

A:Solved: Win XP user settings lost each reboot.

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So, on June 22, I shut down the PC and ok the Windows Update. I turn the PC on today, it still shows the four users that we have built into the PC, but when I log into my user, all user settings are gone! My favorites are gone, Outlook Express, MS Outlook, my Quick Launch, Desktop background and icons, everything tied to my user is gone. When I launch My Computer and go into the "User's Documents" folder, it does not have my settings (Favorites, etc).
BUT, when I drill into the file structure and go to my "User" folder under "Documents and Settings", the Favorites and many other settings are in there. My Programs seem to be all there (except Google Chrome is mysteriously gone). I'm hoping my emails from OE and MS Outlook are still somewhere.
Is there a quick fix? Turns out some of the Windows Updates cannot be uninstalled! If not, where would my Outlook Express settings be stored?
These are the updates that were added:
Windows Imaging Component (cannot be removed)
KB954550-v5 (cannot be removed)
And a large number of Microsoft .NET Framework 2.0 Service Pack 2 updates. (15 of them)
And a large number of Microsoft .NET Framework 3.0 Service Pack 2 updates. (13 of them)
I can list the .NET updates if it will help.

I am running Windows XP Media Centre Edition Service pack 2.

Thank you in advance for any help.

A:User settings lost after Windows Update

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I decided to set up user accounts to limit what my kids can access on my computer, but did not realize I did not have system restore on (after last virus scan). So now I cannot access my Outlook email files, address book, etc. Is there any way to find and transfer my email to my new user account?

A:lost email settings when set up user accounts on XP

Log in as Administrator,locate the files,move or copy them to the new account and you should be ok.If this doesn't work try doing it from safemode.

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Hi there,

after one of the recent Windows 7 (64bit) updates on my machine, I have now lost my D: partition and all my User Settings. I can still see my desktop icons but my taskbar icons have disappeared and so have other settings.

If I try to change the settings back to what they should be, they get wiped again after every restart. There's also no sign of my Partition.

I have tried several System Restores going back a few weeks but the problem is the same.

Any ideas, most welcome as I'm really stuck...

A:Lost partition and user settings after update?

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)

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question... i seem to have a bunch of crap in this folder that always brings the trojan in and hides it with files that have come from popups... can i delete everything in this folder and not cause problems for my computer

A:C:\Documents and Settings\-------\Local Settings\Temp

Hi futrade

Yes, you can delete everything in the Temp folder.

The best time to empty the Temp folder is right after a reboot, some programs place files in the Temp folder and will deny the deletion since the file is currently being used.

If you want, you can send the items to the Recycle Bin for a few days, if something seems to be running differently after emptying the Temp folder, you can restore the items from the Recycle Bin.

If any of the files in the Temp folder is a virus or trojan, obviously, you would not to keep those hanging around, so run a couple virus scans, links below.

To help clean up your system:
Run an online Anti-Virus scan from at least one and preferably 2 of the following sites

Trendmicro HouseCall
Allow them to clean/delete any spyware/malware or viruses/trojans they may find.
Make a note of any files flagged that were unable to be cleaned or deleted.

Download, Install and check each of the following Spyware tools for updates:
(If you already have the following, please make sure it is the latest version and has been updated)
Ad-Aware SE 1.06:
Click on Full System Scan and deselect Search for negligible risk entries. Have Ad-Aware SE remove what it finds.
Spybot-S&D 1.4:
Have it fix what it finds marked in Red.
Spyware Blaster 3.4:
Click on Updates > Check for Updates Switch to Protection
Under Quick Tasks click ... Read more

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Hello, I was downloading something and when I thought it was finished downloading and this screen pops up.

"C:\Documents & Settings\Sherry\Local Settings\Temporary Internet Files\Content.IE5\GRG7AN8J\arizup2(1).pdf"
"This action is only valid for products that are currently installed.
<OK> box

I see that this is a .pdf file and i'm not sure how to open these. Can someone give me some really really easy details on how to fix or open [download] this problem.


A:C:\Documents & Settings\Dave\Local Settings....help!

Install adobe acrobat reader

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I have a drive that had Vista Home Premium on it & NTFS as the file system. The drive went bad with over 100 K bad sectors. Preformed a hard drive recovery; After several days I managed to remap all the bad sectors so that I could read the drive when booting from a XP boot CD or a UBCD cd.

Now When I view the drives directory structure I can browse most of what is listed except for the Documents & Settings folder. When I try that one I get the message "Access Denied". I tried getting into the properties to see if I can change the properties but the Security tab did not show up.

I am a lot more familiar with XP than Vista. Is there an added security feature Vista has on the Documents & Setting folder that only Vista can open it. I tried using a Vista Recovery disk but it was not able to see the partition. Also I am not sure if there are any tools on the disk to recover files from a drive that no longer boots windows.

Any help would be greatly appreciated


A:Security Settings for Documents and Settings Folder

"Access Denied" is a proper and routine message encountered...when moving a hard drive from one system to another. Only impacts the Docs & Settings files/folders, all other files can be easily accessed.So can the Docs & Settings folders, by taking ownership of the files/folders.Taking Ownership in VistaLouis

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Several months ago I created a new user name, set it as administrator and deleted my old one. Tonight I moved the ntuser.dat file to the new user folder in C:\Users folder, while logged in with the built-in administrator log in. Upon logging back in with my new user name all my settings were lost: My desktop settings and layout, Outlook wouldn't open, etc. So, even though the old user no longer exists, when logging in it is still looking to the folder with the old user name for all settings. The old user name folder could not be renamed, deleted, or modified in any way. Does anyone know how I can migrate all the files and the ntuser.dat file over to the new user folder and point the system to that folder for settings?

I hope I was clear, feel free to ask questions, and thank you in advance for any assistance you can provide.

A:Lost Settings After Moving the ntuser.dat File To The New User Folder

That file and two others are profile specific and should not be copied over.

See here: Fix a corrupted user profile


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first im not sure, if my thread is in the right area, i didnt find one, which fits better - please move, if its placed wrong here.

yesterday i created a new vista dvd with vLite, because my windows folder was too big. after that i tried to do a "repair/upgrade install", like explained in this tutorial - Repair Install For Vista
as it turned out, it went completly wrong. i reinstalled vista on C: and the old version was moved to the folder Windows.old. obviously not that, what i want to accomplish. so now im online with a new user account - "lost" the user settings from my old user account, the programs are not "installed" anymore.

here is a small comparison of my situation:
- on C: i got now a new fresh windows and the old version in the folder in Windows.old
- Windows.old contains:
-- my old user settings
-- my old programms installed on C: (not a big deal, because i installed almost all programms on E: ---> other problem, see below)
-- the old windows folder himself
- as mentioned above i installed almost all programms on E: - obviously they are still there, but they are not "installed" anymore

so here are my key questions:
1. is there an easy was to transfer my old user settings to the new one?
2. is there an easy was to "install" all the programms on E:, without reinstall all per hand? eg. about registry import or something like that...

i hope it is clear, what my problems are - english is not my native lan... Read more

A:tried to do a vista repair install - lost user settings, installed programs etc.

Hi there Tazz! Boy! thats a challenging fix that u r in!

Firstly, let me tell you that your decission to install programs on other drive *may* have saved you some of the trouble... Just try running their exes... Some programs just recreate their registry keys, but you will need to re-enter any serial nos. that the software requires.

Some s/w on the other hand *require other components* to be installed in order to run; like for example MS Visual C++ Redistributible. In this case, you can just download other components so that your programs can work.

Sorry, but unfortunately I will not be able to help you with anything else. Will post back If I dig up something else

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I use Windows XP Pro. My lovely children got to my computer this morning and logged in as me, rather than as "kids". Now, when I try to log in as "me", all of my settings are gone and the scene and settings look like when you log in as the "kids" . When I try to go into explorer, it tells me I have to install it. Same with all other programs. Nothing shows up as installed. If I pull up my programs list, it still lists my programs such as itunes, word, etc., but if I try to run them, they all need to be installed. (Logging in as "kids" still looks like "kids" though.) If I look for my Word documents through another user's Word, I can find them, under "kids documents", "shortcut to me documents". I looked at doing system restore but somewhere in the process it looks like system checkpoints have been deleted because the only system checkpoint it shows is from today and is after the change occurred.

I obviously can access my Word documents but it is my saved email and addresses that I am most upset about. Any suggestions? Would it make things worse to try restarting the computer? Many, many, many thanks.

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I can apply 'Site Zone Assignement' successfully to user:
User Settings -> Administrative Templates -> Windows Components -> Internet Explorer -> Internet Control Panel -> Security Page.
I can use this to add sites to trusted sites.
When I apply the 'Security Compliance Manager' 4.0 Internet Explorer GPO template to the workstation, the user site zone assignment settings "stop taking". I say stop taking, because according to group policy modeling, and gpresult,
the user GPO is present and applied.

Of note:
If I change the 'Site Zone Assignement' to a computer setting, it takes. {My manager doesn't want to do this}
If I enable loopback processing it does not take.

I've seen this issue on windows 7 and 10 Enterprise x64 clients.
I feel like there is something set in the SCM internet Explorer GPO set that's preventing user settings (whether from GPO or user) from applying, but I can't put my finger on it. Does anyone else know?

P.S. Link to SCM: https://blogs.technet.microsoft.com/secguide/2014/09/04/scm-baselines-for-windows-8-1-ie-11-and-server-2012-r2-are-now-live/
Internet-Explorer-11-Security-Compliance-Baseline_Attachments-2.cab\BaselineDocuments\94949772-335f-402b-bb8e-9904a31b1cba\Internet Explorer 11 CCE Reference.xlsm

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Spyware Terminator brought this up about a week ago, & i removed it, & it has found it again today.

"Threat Files
<Trojan.Tempi> : C:\Documents and Settings\Allan\Local Settings\Temp\41.tmp"

My computer does seems like it's been running a little bit slower overall over the last few weeks, especially loading some particular programs such as Outlook & Firefox (2.0.016). Firefox seems to be running/browse loading a little slower than usual in the last few weeks, but i'm not sure as my ISP had been running a little bit crapily of late.

My HijackThis log file reads:


O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: GA311 Smart Wizard Utility.lnk = C:\Program Files\NETGEAR GA311 Adapter\GA311.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuit... Read more

A:Re: Trojan file: "C:\Documents and Settings\Allan\Local Settings\Temp\41.tmp"

Hi, Welcome to TSG!!
Download: ResetProtocolDefaults.reg

Locate "ResetProtocolDefaults.reg"
Right-click and select: Merge (Ok the prompt)

Post your log again and this time post the entire log please.

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