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How do I order recovery media for my laptops?

Q: How do I order recovery media for my laptops?

I have inherited two different laptops that I've reconditioned. Unfortunately, I had to replace hard drives for each, in which case I guess I need to order their respective Recovery Media disks. How do I go about ordering Recovery Media disks for the following laptops? It appears that both laptops were factory installed with Windows 7 Home 64-bit. Serial: CNF0232LJPProduct: XC432UA#ABAModel: CQ62-228DX Serial: 2CE941C1DCProduct: VY794UA#ABAModel: G60-549DX Thanks so much for your time and expertise!! Curtis

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Preferred Solution: How do I order recovery media for my laptops?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: How do I order recovery media for my laptops?

Hello Curtis, HP has stopped manufacturing Recovery Media for these models, however below is the links to order the same from the HP vendor . Model: G60-549DXhttp://www.computersurgeons.com/p-17135-recovery-kit-588817-001-for-hp-model-number-g60-549dx.aspx Model: CQ62-228DXhttp://www.computersurgeons.com/p-20999-windows-7-64b-office-2010-recovery-kit-618095-001-for-compaq... Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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I bought the US version x240 through ebay in Korea.Recovery media has been deleted.Is it possible to order by phone?Can not order via e-mail?

A:Where can I order recovery media?

See below.
 
https://pcsupport.lenovo.com/us/en/lenovorecovery?linkTrack=Body:Box:RecoveryMedia|Coupon

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I want to order recovey media for my notebook PC as it was damaged before I can take a backup. Can I purchase the recovery and download it online?

A:Order Hp Recovery Media

MDAmin Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC.  This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!---------------------------------------However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.---------------------------------------If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/  and http://www.restoredisks.com/ Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".=============... Read more

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I have made two attempts to order recovery media via HP support. Both times after I continue after the payment screen it takes me to the support home page and asks for my country. It does not take me to any confirmation page. I have attempted this on Sunday and again today with the same results. There is no number  to call that I Can find to see if the order went through, my credit card has not been charged and I do not know where else to get this recovery media. Any help, HP has not been any so far.

A:Recovery media order

Hi This link should help you get the HP tech support number of your contry  http://www8.hp.com/us/en/contact-hp/ww-contact-us.html Call them they will be more than happy to help you place the order 

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Hi,I am ordering Lenovo Recovery USB Media (Part Number 02EE552)  for my P50 (WinProx64 which currently downgraded to win7pro) but it stuck at Enter Customer Info where i could not click submit (greyed-out) although i checked "i am not robot". How to order  or i need to purchase it separately ? my P50 stills in warranty

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 How do I order recovery media?

A:How do I order recovery media

@ayoder To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO

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Hi, Everytime I try and order the recovery media, it keeps returning me to page 1.  I have tried differnt browsers, and I know the SN and model info are correct becasue I'm hainvg HP auto sense it. I have tried to call support, but cannot find a good #.  Any ideas?   I'm more than happy to pay for the media, just need a way to order it. Thanks!!!

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Hello !i have Thinkpad X250 came with windows 7 and now on windows 10 latest OS and when i order a recovery media i get that message This is not a valid Windows machine for the recovery media program. Please enter the serial number for a different machine or Contact Us for further assistance. please guid me as i need a recovery media

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I placed my order for recovery media on Friday, paid for overnight shipping. It is now Wednesday and FedEx only says the label is printed. I would at least want my next day shipping refunded. Nothing has updated since I placed the order.

A:My Recovery Media order is stuck in limbo

I'm sure it's frustrating that you haven't received your order.  You will need to contact customer support by phone and provide them your Order # and your information.  They will be able to look up the order and see what the issue is. Hope this helps.Regards!





Working for HP.

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Replaced dead HD.Have no recovery media.  Can't order from HP.Followed instructions multiple times, still no option to order recovery media.

A:Can't order recovery media for hp200-bf69wm

Hi @staceybrewer, Check here... http://www.computersurgeons.com/default.aspx Or contact them...https://www.computersurgeons.com/t-contact.aspx   This better option ! I hope that helps !Can I ask you a favor ?If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.Have a nice week !Im a volunteer in the HP Forum !

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I'm having a problem with recovery using the Media discs. 1st disc works perfectly, 74% into 2nd disc, says Copy File Fails. I recently replaced the HDD.  If I change the boot order to the CD ROM first, will this make a difference? HELP!

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My Toshiba C855-2F3 has juust had its hard drive trashed when Windows 10 had a fit. Recovery functions fail with an unknown error.
I need to reinstall theb laptop and I have no recovery media. I went to the site where you used to oreder it which says its no longer running since 31st March 2017 and it Directs me to the current Tech support site, where after going though all the questions with the automated service, it tells me to order recovery media and directs me back to the first side, which stopped on the 31st Marsh.

Simple question, when do I order recovery media now ????????????

A:Satellite C855-2F3 - How to order the recovery media

2 days and not a hint of a reply???????

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Hi, I'm Erol from Turkey. I have a Lenovo B560 notebook and I need to get a "Windows 7 Home Bacis OA MEA Recovery Media.How can I get the recovery media CD/DVD ?My notebook is not eligible for create a recovery disk with using "Lenovo Digital Download Recovery Service (DDRS)"Therefore I followed the other methods like place a online request for a Recovery Media or contacting the Support Center. But I couldn't the order. Turkey Support Center told me that I couldn't get Recovery Media (free or paid) because my notebook is older than 5 years. Well what sould I do now? Where can I get a Recovery Media. Isn't there any method? I feel very desperate about this. Please help me the find a way out.

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Have a Razer Blade and Lenovo. Want to use Lenovo as secondary monitor to extend screen and ease tasks. Have tried everything suggested online to do this with no luck. Any advice?
 

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When ever i run mp4 or any other vedeo a sound come like   horrr..... on a regular intervals.  I have updated bios andtrouble shut  completed also. I have resset my pc also but same thing is happening. My pc serial no is  5CD4172Y2K.plese made a order for recovery kit.

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I need to get a set of recovery disks for this pc, please. The hard drive has failed and I need to get boot program and Windows 7 OS installed on my new hard drive. I contacted HP Support on this website and they won't help me at all because my HP is outside of warranty period (only response and option given is to go to this forum).Please let me know how to order recovery discs for this machine.Thank you!

A:I need to order recovery disc set please

 I looked at: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-p6000-Desktop-PC-series/3999459/model/40... which lists all the available downloads for your model of computer.While some HP computers give instructions on how to order a "System Recovery Set",I did not see those instructions for your model. So, my suggestion is to download Windows 10, via: https://www.microsoft.com/en-ca/software-download/windows10and install it on your computer.  When installing, do not enter a product-key.  Thus, you have a limited-time "trial" version. If it works, and Windows 10 contains all the device-drivers for your computer, then you can purchase a product-key.If not, then find a friend with a "retail" copy of Windows 7. Borrow it, and use the product-key listed on the decal on the side of your computer, and install Windows 7.  Then, go to the above HP web-site, and download all the HP-specific device-drivers.   

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I asking for a friend who is not computer savy.  The computer has not been used for about 3 yrs and she has forgotten password.  She did not make a password disk and she was not given recovery disks for the pc when purchased.  So based on my research the only way is to reinstall windows.  But I need to purchase recovery disks for the pc.  I was not sure if purchasing from disks from company I do not know would work.  I do have the serial number of the pc.  Any help would be appreciated. Thank you.











Solved!
View Solution.

A:Need to order recovery disks

@trkbean?, welcome to the forum. Here is a company who should be able to help you.  HP doesn't have the disks available. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved. 

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I have purchased my laptop a year ago, less then a month after the warranty expired my device stopped charging, the only solution the lab could offer (official hp lab in Israel) was to replace the motherboard (it cost me about 170$... just a few weeks after warranty expired!!!). When I received my laptop from the lab it kept crushing (once a day) because of bed drivers installation- so I sent it back again. I was told that the only thing that can be done is to try to reinstall the OS from the recovery partition. Apparently, during the installation of the motherboard this partition had been corrupted. I later found out that there is a warning on the hp website that this could happen if one dosen't install the drivers from hp site but do it using the motherboard manufacturer's site. The technician told me I have to order a recovery kit because I bought the computer in the U.S so they don't keep a compatible os in the lab in Israel. So, I tried to order a recovery kit to my address in the U.S, but I got the following notification: "Sorry, we are unable to provide any additional physical media for the product with this serial number.The limit of physical media that can be ordered has been reached for this serial number; please consider the downloadable options from the list of available software & drivers." I have never ordered a recovery kit for this computer (or any other for that matter) so I don't understand what could be&... Read more

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on the help page for my laptop. Used to be able to order a recovery USB stick. But now I can't seem to find the option anymore. Is it even possible to do that anymore? Because I would really like to buy one so I could restore my laptop to factory settings. I have the original hard drive fail so I have no way to reinstall the windows 8  with the windows key. I really would like to restore this laptop so I have a computer to use right now. If you think you can help me please do help because I really want to do this. Sadly I can't even remember what the USB drive is going to cost. But I really want to order it. 

Thanks in Advance:
[Personal Information Removed]

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I purchased the product 2013 with w 8 and upgrade to w10 by Microsoft on line one yr back.now I am facing problem blank screen ,tried every thing but in vein, recovery not available after upgraded to windows10 .Tried to downgrade to w vista with genuine but failed.installation cannot be done to this disk,MBT type partation style.if any suggestions plz let me knowThanksMjb

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File:\EFI\microsoft\boot\BCDError code: 0xc0000034

A:I need to order a recovery disk but can't get nowhere on thi...

Hi, Welcome to the HP Support forum. Thank you for your post. If you post your full product model and product number (PN) I might be able to point to you a specific link/place to order the recovery media. Generally speaking, you can contact HP support (or local HP partner) to see if they can offer you original recovery media for this computer (a.k.a. recovery DVDs or USB). Info EU/EMEA >> http://support.hp.com/bg-en/document/bph07143Info US/CA/AMS >> http://support.hp.com/us-en/document/bph07143Info Asia/APAC >>  http://support.hp.com/in-en/document/bph07143 Here is how you can contact them :>> http://support.hp.com/us-en/contact-hp>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html  Option 2) If there is no recovery media at HP, you can try to contacthttp://www.best2serve.com/page/rcd_landing   (<EU)  or   (USA>)  http://www.computersurgeons.com/ to see if they can offer you such recovery media  Once you get the recovery media, here are instructions how to perform the recovery:>> https://www.youtube.com/watch?v=M6bGr3EgEI0   Please, let me know if this works and if something is not clear

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my OS has been crashed and want to order a recovery disk....my pc is out of warrenty ...ihad contacted online support many times but they tell me that they cant help me out as my pc is out of warrenty they told me to contact the service center but when i v=contact service center they told me that they cant help me out too as i have to order recovery disk through online support only

A:want to order a recovery disk

@yadavvirendra? I have sent you a private message requested for a few details. Please share the information in the private message itself and I will get this issue addressed.

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Product - C0N92PA#ACJSerial - CND2371WMY

A:I want to order a recovery for my laptop

@Nishadmarathe? Try here. https://www.best2serve.com/page/rcd_search?utm_source=HP-Customer-Care&utm_medium=referral&utm_campa... REO

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can you please help me to order a recovery disk for my laptop i lost all my HDD partitions and also the recovery partition and i tried to download recovery image from HP but i didn't found any solution about this so can you provide me with the information for odring a recovery disk

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Hi,Just got hand on a ThinkCentre M90z, of course no recovery partiton.Would like to purchase Recovery CD's but where ?More info: location is France, ThinkCentre M90z AiO S/N: S4BLHH8 Type: 0800 F6GThanks for your answer.

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Are there any laptops other than Lenovo (IBM) laptops with the facility to create a restore file with any changes since the last creation of an incremental backup on the "C" drive?

I thought HP once advertised this facility but I can not find any info on such a feature.
 

A:Laptops with included recovery facility

Acer's have a User backup feature.

Or just buy a backup program like Acronis True Image and do your own backups as you choose, when you choose too.
 

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If you're reading this I'd just like to say thanks for bothering to read this

To put it simply, I have a huge problem, I dont really expect anyone to understand this.. but here goes.. (Im gonna include all details of the problem - to avoid the questions!)

Heres my spec..

HP Pavilion dv2000
Intel(R) Core(TM)2 Duo CPU
T5250 @ 1.50GHz
987MHz, 1.99GB of RAM
106GB Hard-drive (Not including D
Thats the basics, anyway

The laptop comes with built-in Vista, and Ive been happy with it for the last year and 4 months, over this time the laptop has become slower and slower - as they do generally. I decided about 3 days ago that I'd had enough with Vista killing my laptop, and downloaded Windows XP. I successfully installed it, keeping D: just incase anything went wrong. The D: contains a backup of the other system, but Ill get to that later..

So, after installing this XP (which is infact a modded version), my system OS is now 'Microsoft Windows XP Professional 2003, SP3 - Black Edition'.
Ill post the spec of this OS if needed..

As you probably know, to install Windows XP or any previously OS released before your current OS, you have to format your hard-drive then boot the new OS from startup. I did all of this and installed fine - meaning I have no trace of Vista or any other file on my C:, BUT I still have it all on my Recovery Drive (D

So this is the problem (finally, lol), I have this new modded XP, but after installing it I realised I didnt back-up my l... Read more

A:Need To Use Laptops Recovery Drive, Dont Know How.. Help Please!? Thanks..

Closing duplicate thread to: http://forums.techguy.org/windows-nt-2000-xp/827931-help-anyone.html

One thread per topic please.
 

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Goodevening, goodafternoon or goodmorning, whatever it implies for you.Today i would like to share some information on recovering bios after bios update failure or bad bios.Please follow the following steps.Disclaimer:- This would work for laptops with signs of life but may work for dead laptops.Download pheonix crisis tool and the respective bios files first. Now extract the zip file to the desired locationRun the bios .exe application where it will extract the main bios file. Go there and rename the bios file For.ex 30cn71ww.wph from that folder to bios.wph.Copy the Renamed bios file to the folder where you extracted the pheonix crisi tool.( extract it with wincrisis.exe file).Plug the usb stick ( not more than 4 gb or about 2-4 gb )Run wincris.exe > start > ok > ok > noNow plug the usb in the affected laptop and remove any power source such as battery and ac adapter.Hold Fn+R or Fn+f or Fn+B or Win+B key and then plug in adapter. Just after Plugging in the ac adapter, Press the power button .After this you will see the usb light blinking and hear the the fan running(yippe!!)You will then hear beep sound indicating that the bios is bieng reflashed. Leave the computer for about 5-10 Minutes. It will automatically restart. If it doesnt then restart the laptop manually. If everything went well then yippe your laptop is back and the bios recoverd with flying colours.This has been tested with the Lenovo Ideapad Y560 and it was suucesful!!!Hop... Read more

A:Bios Recovery For ideapad laptops!!

Hi
 
Good Info should help those who are looking for Bios recovery .
I had tried similar for my S10-3 and it worked
 
Cheers!!!

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I tried to order new media to restart my computer, but I got a message that said that no WIN 8.1 software was available for this computer.   My hard drive crashed, so I could not create the media from the hard drive.  Why would this WIN 8.1 not be available for the fairly new computer?

A:Media order declined

@Wade205,The 3 DVD + supplement disk can be bought from Computer Surgeons

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T540p, Windows 7 Pro When I run the "create recovery media" tool, I am given the error: "No (sic) enough temporary space in C drive, Create Recovery Media will exit now." I have 89GB free on my 256GB SSD. My Recovery Partition is 16GB. How much free space do I need?

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Hi!I recently bought an old laptop from a local reseller. There is one problem, the recovery partition is deleted andno recovery discs came with it. My question is; where can I order recovery discs for this laptop to Sweden?  

A:Where can I order recovery discs to Sweden?

Hi: You would have to call the HP business PC support phone number in Sweden to see if you can order recovery disks. I have phone numbers from 6 years ago...Unfortunately, I don't know if it is good anymore. 077 130 3000  from  08:00 - 17:00 or:  077 130 3030  -- same hours of business.    

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Hi,
Just got hand on a ThinkCentre M90z, of course no recovery partiton.
Would like to purchase Recovery DVD's but where ?
More info: location is France, ThinkCentre M90z AIO S/N: xxxxxxx  Type: 0800 F6G
Thanks for your answer.
 
Mod:  edited text and subject to obscure serial number, per forum guideline to prevent it's unauthorized use;  and changed 'CD' to 'DVD', as current OS' are not available on CDs. 

A:ThinkCentre M90z AIO: How to order Recovery DVD

Lenovo - How can I create Recovery Media (DVD or USB), or order Recovery Media (DVD or USB)
 
Try downloading the file, and writting to a 16 GB+ USB drive first - there's no cost for that.  And you might want to install Win 8.1, as all Win 7 support ends in 4 months.  Win 10 is not officially supported for this M90 model, and all models with an Intel processor prior to 'Ivy Bridge.'  

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My laptop is out of warranty nd my windows 7 has removed nd i didn't made recovery disk nd now i want to place order for those disc what should i do??

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The Recovery cd  Build Id are 14am3rra601s1 and hp 806538-001 and i have a (desktop 110 hp series and laptop HP 2000-2b19WM Notebook PC . To what computer does my recovery cds belong to.

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Hi,
Just got hand on a ThinkCentre M90z, of course no recovery partiton.
Would like to purchase Recovery DVD's but where ?
More info: location is France, ThinkCentre M90z AIO S/N: xxxxxxx  Type: 0800 F6G
Thanks for your answer.
 
Mod:  edited text and subject to obscure serial number, per forum guideline to prevent it's unauthorized use;  and changed 'CD' to 'DVD', as current OS' are not available on CDs. 

A:ThinkCentre M90z AIO: How to order Recovery DVD

Lenovo - How can I create Recovery Media (DVD or USB), or order Recovery Media (DVD or USB)
 
Try downloading the file, and writting to a 16 GB+ USB drive first - there's no cost for that.  And you might want to install Win 8.1, as all Win 7 support ends in 4 months.  Win 10 is not officially supported for this M90 model, and all models with an Intel processor prior to 'Ivy Bridge.'  

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I recently ordered the restore media for my 7559. The system came with Windows 10. They sent me Windows 8.1  media. Need fhe Windows 10 media! Called support and gave up. He could/would understand me and his accent was tltally non understandable. Not used to this problem with Dell support. Tried chat and the sesion got dopped. Tried another chat and when they transferred me it was dropped again. Now for some reason I cannot find the page where I originlly the media. I would appreciate either advice on how to procede or the link to the proper page to reorder.

A:Restore Media order for 7559

You are supposed to download and create your own media for win 10. Use the Create Media tool: www.microsoft.com/.../windows10
Follow the directions carefully.

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I have a problem with an order the recovery disk for my HP computer. I entered to the final step is to enter the CC, and then automatically go back home without a public announcement. I do not receive emails or messages. I have to how to order? Contact: 713-474-6689Houston - TX - 77083

A:Order disk recovery hp touchsmart 600-1255QD

HP won't have the recovery disk. HP only keeps recovery media in stockfor a three year period. Try  Computersurgeons.com as a source for a recovery disk set. They have it.http://www.computersurgeons.com/p-22529-windows-7-64-bit-recovery-kit-576691-zh5-for-hp-touchsmart-d...

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RELEVANCY SCORE 47.6

I went to order a recovery kit for my laptop, and it let me go through the process all the way through entering my debit card info, but then I got a 404 not found message. I tried to go back, and it wouldn't let me. So, I tried starting over (nothing showed in my cart), and once I entered my laptop's info again it now says: Sorry, we are unable to provide any additional physical media for the product with this serial number.The limit of physical media that can be ordered has been reached for this serial number; please consider the downloadable options from the list of available software & drivers. I didn't get this message the first time through, and I haven't gotten an email saying the purchase went through or anything, and I still really need a recovery kit...help?

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My laptop is not working properly due to virus effect. So i want to formate my laptop for better performance. but i am run out recovery cd of window 8.1 for reinstallation of window. Suggest me, how can i get the recovery disc?

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RELEVANCY SCORE 47.6

After ordering recovery disk for my desktop at the beginning of the month, when I recieved them there where defective. HP did refund my money but now my problem is all of a sudden they don't carry those recovery disk anymore. The tech I talked to told me straight out it was because my computer was really old (bought brand new in February of 2012). Does anyone know where to get the recovery disk now?

A:Two weeks after order defective recovery disk

Hi: You can still order a set from this non-HP vendor. http://www.computersurgeons.com/p-22297-windows-7-64-bit-recovery-kit-a5u99av-for-hp-pavilion-deskto...

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hii David pkMy laptop is naw 4 year old naw can order recovery disc for my laptopBcoz my graphics driver are gone due to my hard drive changed...will hp company give me recovery disc or not..if not then haw can i get back my graphics card driver back..is there any other way?? Plz sir hlp me out

A:haw to order recovery disc if my laptop is out of warranty

HP are unlikely to provide recovery discs free of charge, which country are you in?




*****I do not work for HP**********click the purple thumbs up button to say thanks**********If I solved your problem, help others by clicking accept as solution*****

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i want to order recovery disk for my laptop please kind help me . my model is hp pavilion dv4 -5008 tx 
and its serial no . is [Personal Information Removed]
i live in india 
please help me out and tell me how to order recovery dvd for my  laptop

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Well itunes is really messed up. So I found out that if I just put what I want to listen to on cd and then rip to mp3s or whatever format I want there isnt a problem provided I don't use itunes to play them with.

So anyway I have an album in media player, the songs were not in correct order and so I changed them but media player will not see that. Even after looking up the album info it still will not change it. I cleaned out the registry and all that old stuff and its no good. Jet audio had no problems with the change. Anyway I was wondering if anyone knows how to fix media player so it will play the songs in order. Thanks

Carla
 

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My playlists, when selected to play, all play in a non-random order.
I put the songs in chronological order of their popularity i.e. Sinatra
with his hits through the 50's(50,51,52 etc.)60's,70's.
But when I click to play the playlist, the songs do not go in order.
How is this corrected or is *Something Stupid* with me?
Thanks for your help or *Fly Me to the Moon*
Sincerely, Ron
 

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I recently switched from XP MC to Vista Business on my laptop (Toshiba M65-S9092).
In doing so I seem to have lost functionability of my media buttons above the keyboard.
I actually use these on a normal basis (not anymore obviously) because I take my laptop with me everywhere (who doesn't?) to keep me entertained no matter where I am with media on the fly. I work for Toshiba and no matter how many of their data bases I search I still haven't found the utility that controls the media buttons for Vista. Anyone that has a Toshiba laptop that has media buttons and Vista from the manufacturer, as well as the restore disk that came with said laptop, should be able to copy and isolate the app I'm looking for from the restore disc. Being as I haven't found the utility, I have no idea what it will be called. Does anyone have this app/util?
 

A:Media Button drivers/utility for toshiba laptops?

You work for Toshiba, and you can't find the drivers?
 

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