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Windows Update Failure, Error Code 80070002

Q: Windows Update Failure, Error Code 80070002

I've exhausted my ability to try to solve this one on my own. I've run all of the automated fixes I can find from Microsoft, so I'm asking for some more targeted help.

I'm running Windows 7 Pro x64 SP1. I have run the System Update Readiness Tool (May '14). It completes successfully, but I don't know what it actually accomplishes because it doesn't make things better as far as I can tell.

Here is my windows update screenshot:
Attachment 330898

Here is what I see when I try to run SFC:
Attachment 330899

Here's my CBS zip file:
Attachment 330900

Thanks in advance for the help. Let me know if there is more info you guys need from me.

Preferred Solution: Windows Update Failure, Error Code 80070002

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A: Windows Update Failure, Error Code 80070002

Hi, Welcome to SF.

Try this,

Windows Update error 80070002 - Windows Help

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I can not for the life of me get SP1 to install. It always gives me the 80070002 error.

I've done what the microsoft help says to do which is clear out my updates list after stopping windows update in services then starting them again but it just produces the same error code.

I've run the system update readiness tool as well as a sfc /scannow and heres the CBS zip, a zip containing all the cbspersists(so I get them both uploaded under the limit) and a screenshot of the error.

This is starting to affect my ability to play newer games giving me 3B bluescreen errors and the like.

Thank you so much in advance for any help you can provide me! -Tera

Attachment 333648

Attachment 333646

Attachment 333647

A:Windows 7 SP1 failure to install, error code 80070002

Consider following the steps mentioned in the below MSFT Knowledge Base article:

Error 0x800B0100 when you try to install Windows Updates or Microsoft Updates

Navigate to the solution available for Windows 7.

Let us know if it helps you.

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Windows updates are not getting installed in one of  the Windows 7 Enterprise Edtion 32 bit machine. Downloaded updates and tried to install also did not install. I have followed few methods and it did not help. please help to solve the issue. 
Uploaded the Windows Update log in the 

Method 1
Executed the below command as administrator 
net stop wuauserv
ren SoftwareDistribution  SoftwareDistribution.oldd
net start wuauserv
Wuauclt.exe /scannow
wuauclt.exe /resetauthorization
wuauclt.exe /updatenow
net start wuauserv
Method 2
Executed the below command as administrator 
sc config winmgmt start= disabled
net stop winmgmt /y
cd %windir%\system32\wbem
ren Repository Repository.old
sc config winmgmt start= auto
net start winmgmt

Regards, Boopathi

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I keep getting this failure when I try to run Windows Update on this machine.
I booted into Safe Mode and tried running sfc /scannow which results in:
   Windows Resource Protection could not perform the requested operation.
I then copied CBS.log which has this info on the latest run:
2016-02-24 19:28:29, Info                  CBS    Starting TrustedInstaller initialization.
2016-02-24 19:28:30, Info                  CBS    Loaded Servicing Stack v6.1.7601.18766 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\cbscore.dll
2016-02-24 19:28:31, Info                  CSI    [email protected]/2/25:00:28:31.074 WcpInitialize (wcp.dll version called (stack @0x7fefb65f0dd @0x7fefb9998b5 @0x7fefb9634e3 @0xff8be97c @0xff8bd799 @0xff8bdb2f)
2016-02-24 19:28:31, Info                  CSI    [email protected]/2/25:00:28:31.261 WcpInitialize (wcp.dll version called (stack @0x7fefb65f0dd @0x7fefb9e6816 @0x7fefb9b2b18 @0x7fefb9635b9 @0xff8be97c @0xff8bd799)
2016-02-24 19:28:31, Info                  CSI    [email protected]/2/25:00:28:31.308 WcpInitialize (wcp.dll version called (stack @0x7fefb65f... Read more

A:Windows 7 Update Failure error 80070002

Why are you running sfc /scannow in Safe Mode?
Please download and run the Windows Update Troubleshooter.
Post the results in your topic.
Clicking on the link above will start the download automatically.

Read other 27 answers

Since last month I haven't been able to update windows as I keep getting error code 80070002, and i've tried every suggestion by microsoft to no avail. Any help would gladly be appreciated!!

A:Can't update windows, error code 80070002

So have you tried this one either with the auto fix or manually You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services and/or do you have a restore point that can take you back prior to the previous updates ?

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I have been getting the windows update error code 80070002 for a while now.

I ran SURT and did not get any errors.
When running sfc / scannow I get the error "Windows Resource Protection could not perform the requested operation." after a few seconds.

here is a zip of my CBS dir

I'm not positive but I think there is some corruption in my HKLM\COMPONENTS

I have run Chkdsk /r /f and did not get any bad sectors

Thanks for any help.

A:windows update error code 80070002

I should warn you that my track record n fixing this type of error is not good (yet!) - mostly because its rare.
Having said that, it does look like there is corruption in your registry.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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So a while ago my computer got that error and i literally tried everything i can to fix it, and failed. I now realize the reason i get an error is because a while ago i deleted my ProductId from the registry for a reason, and exported it but now i cant seem to find, i must have deleted it by accident. But now i literally how no idea if im able to recover it somehow, or recreate it. I would really appreciate if im able to recreate it somehow!

it was in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

remember theres ProductID and ProductId, i have ProductID which is located in


but i need ProductId, which is located only in \CurrentVersion

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1st hope in right thread?
Got a number of error codes and problems with updating my windows update.Microsoft .NET Framework 4.5.1 for Windows 7 x64-based Systems (KB2858725)

Installation date: ‎07/‎07/‎2014 14:24

Installation status: Failed

Error details: Code 13EC

I have also the error of 80070002.
Im a complete novice so i will do my best to get the info you need in helping me

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STEVE-PC
System Manufacturer MSI
System Model MS-7673
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3300 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V1.19, 01/08/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Steve-PC\Steve
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.97 GB
Available Physical Memory 5.84 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.7 GB
Page File Space 7.97 GB
Page File C:\pagefile.sys

Thank you in advance.....Alex

A:error Code 80070002 windows 7 update

1st = Yep - own thread is always good

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I have had my pc running on Vista for about 3 months. For the first couple of weeks it allowed me to do Windows Updates. Since then I have had a whole range of different errors and as I found a fix for each one it was replaced by another. I am now constantly getting the Error No. 80070002. I have tried everything I can find online to rectify the problem including those below which seem to have fixed other people's pcs. Any help greatly appreciated.

Solution One
1)Stop the windows update service (from services)
2)Delete temporary update files - In Datastore and download
3)Restart the the windows update service

Solution two
Apply this file
after u apply this file reboot and try to do a update again it should work http://www.microsoft.com/downloads/...-bdb8-c4e00af5b94b/NDP1.1sp1-KB867460-X86.exe

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The windows update successfully downloads updates and then when I click "Install Updates" it says:
Error Found:
Code 80070002 Windows encountered an unknown error.
I know this has been mentioned many times from multiple people and I have tried nearly every suggestion I have found and nothing has worked. I have many important files on my PC, so a clean install would be the very last thing I would try.
I am using Windows Vista Home Premium 32 Bit.
Any help would be appreciated greatly!


A:Windows Update Error Code 80070002! NEED HELP!

Oh and by the way,
I uninstalled my SP1 and SP2 from my PC to try an upgrade install from within windows (My Setup DVD did not have any SP's on it. It also came with the computer from dell, already installed). I had heard that this works like a repair install and helps fix any corrupt system file problems. But when it gets to the second part of the install (after copying windows files, i think) it says:
Windows was unable to complete the installation and will install when you restart the installation again. The installation window popped up again and so I tried again. It said the same thing, I tried it multiple times but it refuses to work. I rebooted and it booted into windows setup, not vista. It started and then said:
The setup could not start or something like that. Using msconfig I have changed the default OS back to vista.

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I have about a 3 year old Win 7 64-bit computer. It has had Windows update issues for quite some time and always been a bit quirky. I just started reading about the error code and have done all of the appropriate response fixes from Microsoft. Let me preface this by saying I have always had issues with the memory which I am installing new chips hopefully today. Until then I was wondering if someone could have a look at the simple text that SFCFix came up with. It will be below. I also cannot run the scf /scannow command in windows or safe mode due to the usual system protection thing. I thought maybe if I posted the SFCFix log maybe someone will recognize it as being something that someone has seen. I am also attaching the CBS log. Thank you in advance.
SFCFix version by niemiro.
Start time: 2015-03-07 13:50:59.827
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_mdmmc28?.inf_31sf3856ad264e35_6n1.7600.q6 385_no?e_4812c`d1f5383 34
WARNING: Unicode Registry Corruption Detected: HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsogt-windo?s-b..io.data-cm?linetoo}_31bf38?6ad364e?5_6.1.7601.17514_none_e6510234bbcb2a8c

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total uni... Read more

A:80070002 error code when trying to update windows 7 64-bit

You have bitflips in the registry - possibly the result of problems with RAM.
I suggest testing with MemTest86+ first to check that out.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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I have been trying to update my computer for about 6 months now to no avail. Updates are downloaded, but not installed - - instead I get error code 80070002 and the updates all fail . I have tried using the stand alone installer, and all the recommendations that windows help offered, but no luck. I read through another thread and tried using the MGADiag.exe program and my OS is genuine, but the error code 80070002 comes up repeatedly throughout the report. Please, if anybody knows how to resolve this issue, I would be very appreciative!

A:Windows Update Error Code: 80070002 - Help PLEASE!

80070002 is a File Not Found error. It suggests (to me) a corruption of the downloads. Give this a try (you must be using an adminstrator account for this):

- Go to Start and type "cmd" (without the quotes)
- at the top of the Search box will be an entry for CMD.EXE - right click on it and select "Run as administrator"
- In the black window that appears, type "net stop wuauserv" (without the quotes) and press Enter. Wait until the screen tells you that it's completed successfully. Leave this window open as you'll need it later. If it prompts to stop other services, tell it yes.

- Open up Windows Explorer and navigate to C:\Windows\SoftwareDistribution. Delete the contents of the folder (but not the folder itself).

- Go back to the black window and type "net start wuauserv" (without the quotes) and press Enter.

- Reboot and see if Windows Update works now. Let us know what happens.

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Help me please..Its very Frustrating...thanks..

Online : FalseImage Health State : Repairable
Restart Needed : False
on my powershell

A:Windows 8.1 windows update Error Code 80070002

Two things to try:

How do I reset Windows Update components?

If no joy, run this command from an elevated command prompt:

Dism /Online /Cleanup-Image /RestoreHealth

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This one has me boggled. I've searched high low looking for a solution to this issue without any success thus far. As the title of the thread say, I've been unable to install SP1.

Link to my CBS directory (zipped): https://skydrive.live.com/redir?resi...6E21F538FA!107

SFC /SCANNOW reported no errors.

Let me know if you need anything else and thanks for the help.

The error message says, "Windows Update encountered an unknown error"

A:Win 7 x64 SP1 Update Failed, Error Code 80070002

There's no sign in your CBS.log file that SFC actually ran.
an 0x80070002 error is actually a 'File not found' error, and often means that a registry entry is pointed in the wrong direction, rather than that a file is missing.

Is your machine showing any other signs of problems?

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update does not work error code 80070002
whay do I do?

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Hi guys,

I have had this problem ever since SP1 was available and never was able to install it. The idea of doing a clean install doesn't interest me so I have avoided SP1 till now. But now the new AMD catalyst drivers require SP1 and was wondering if this problem was ever solved.

I remember when Windows 7 Service Pack 1 was released, there was a problem with registry cleaning and stuff like driver cleaners because of which couldn't install SP1. I tried a lot of solution like replacing missing files etc but didn't work then.

So I tried now but am still not able to install it. During the update process on startup it stops around 10% and fails.

I have run SFC /SCANNOW(no integrity violations) and the cbs log is attached.

I ran the Update readiness tool and the checksur log is clean.

I ran the MGADiag as well and have attached its output.

Heres the old thread way back in April 2011.

A:Windows 7 SP1 install failure, error 80070002

Ok. I tried the standalone SP1 install package but it failed the same way and gave error 800f0826.

"Windows Update error 800f0826 is displayed when an update for Windows has failed to install and is preventing you from installing additional updates. Error 800f0826 does not identify the update that has caused the problem. The update that has caused the problem will display a different error."

I am guessing it will probably lead to the earlier error 80070002.

I looked in to the CBS.log and have trimmed it to just show the complete log from start of installation till failure. Have zipped it since its quite huge text file. I just don't know what to look for.

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Windows Backup is giving me error 80070002 (The system cannot find the file specified.) My laptop is a Toshiba Satellite L755 with an Intel chipset, running Windows 7 Home Premium. I am trying to backup to a Toshiba Canvio Slim II 500GB USB hard drive. I
see in Event Viewer that each time, the error message refers to the same file (C:\Users\[my name]\Desktop\1 FAT32\Mein\Aircraft\Ford Tri-Motor\MVI_5222.AVI), which I can find in Windows Explorer.

I have tried chkdsk in safe mode; checked that the "volume" I am backing up from is online and assigned a letter; entered "mountvol /r" followed by "mountvol /e" in Command Prompt; checked that the Windows Media Player Network
Sharing Service is disabled; and I tried clean booting with .NET framework disabled, then running Backup with avast! Antivirus shields disabled. I tried using SFC, but it froze my laptop during verification at 88%.

I have tried checking profiles in the registry (none missing or duplicated, though some profiles that I deleted are still listed, which has not caused this problem, as their deletion did not cause this problem that week), found that my laptop's BCD is in
the same partition as Windows (which is mounted and has "C:" as its assigned letter), and my laptop is not dual-boot.

I don't know if this is related, but three weeks ago I found that avast! got stuck during full scans, as I explained in detail here: https://forum.avast.com/?topic=211848.0 After ... Read more

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I recently switched back to a pc after owning a mac for a couple years and I noticed after 3 weeks of owning it that it had never asked me to install any updates, so i went into windows update and it says it has never been updated. So i click search for updates and it gives me Errors found:Code 800F0900. I have used a registry cleaner (CCleaner), ive installed the system update readiness tool (Feb. 2013 x64), and I've run the microsoft fix it tool. absolutely nothing works. any help is appreciated!
specs are:
Alienware M14X R2
Intel i7 3630QM
16GB memory
750 HDD+ 32GB SSD (the OS is installed on the HDD)

A:ERROR CODE 800F0900 windows update failure

Are you getting that error for every updates or when installing a specific update ? . Before trying any repair attempts,  uninstall your antivirus software and see if it helps. You can re install it later. 
If that didn't solve the issue, please follow the below steps.
1 ) Make sure Date, time and region settings are correct.
     Make sure your WIndows 7 is SP1 installed. If not download and run the SP1 offline setup.
2 )If all areOK download 'Windows Repair ALL in One' from  http://www.tweaking.com/content/page/windows_repair_all_in_one.html
3) Install and open the tool. Click next to continue. Go to Step 3 and click on the Do it button to run System File Check.
4 ) Go to Step 4 and click on the Create button under System Restore.

5 ) Go to Start Repairs and click on the Start button.

6 ) If it asks permission to backup registry, allow it to do so. Now you will see the main screen.
Click 'Unselect All' to remove default selection. Now select the following items.
 Register system files
 Set Windows services to default start up
 Repair windows Update
 Repair Windows Firewall
Now click the start button and repair will start. It may take sometime to finish. If it asks for permission to restart, allow it to d... Read more

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When i try installing Kernel-Mode Driver Framework version 1.11 update for Windows 7 it always fails and gives me an error 8007007e and i honestly dont know what to do. I've been googling aroudn the internet and everything either didn't work or didn't make sense to me and i'm not a tech geek or even near that, so i really need some help.

i am unable to upload my cbs.zip aswell because it exceeds the max mb.

Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems (KB2685811)

Installation date: ‎25/‎03/‎2013 7:40 PM

Installation status: Failed

Error details: Code 8007007E

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.2685811

A:Windows update failure error code 8007007e

SFC /SCANNOW Command - System File Checker option two. Any integrity errors?
Open the Windows Update troubleshooter

What is the System Update Readiness Tool?
Post file %SYSTEMROOT%\Logs\CBS\CheckSUR.log afterwards

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Windows Update Failure - Error Code 80073712 . tried everything under the sky. forusm say abotu deleting the pending.xml file , but there is no such file under winsxs folder (windows\winsxs) . The os is VIsta X64 and if we go into windows update screen we see that all teh updates have failed to install. When we try to download the Windows Update Manager for vista x64 while copyign files it gives the same error code. We have even tried running sfc /scannow , it takes some time , completes the verification (100 %) and says that it found corrupt files but failed to reolve the issue. Please suggest..

Just to update we have also tried the following fix :

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

still no joy...
Sorry to keep on updating the post .... we have norton internet security on the system. we have not tried disabling the firewall before attempting to register the above files. however , we received no error messages while registering the files. we got confirmation after every file registration that the dll file has been registered successfully

A:Windows Update Failure - Error Code 80073712

I think there is no more step left in the course book .. hence no replies... no worries , i am making our friend run a factory image restore on the hard drive. Windows Mail as always gave me some hiccups while exporting the messages as it came up with an error which said that the external HDD where i was saving the file , was running out of space (Genius!!! , the external HDD has 195 GB of free space and the file we were copying is 296 MB ) or the messages are corrupt. I then had to turn off the UAC, copy the actual Windows Mail folder at a differet location on the HDD and change the file attributes and finally it got copied on the external drive manually(Microsoft should have had reasons to release Widnwos 7).... neways i thank all the viewers for passing by the post and pray to God that i resolve the issue as early as possible.

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I have been having some trouble with Windows update recently. My CheckSUR.log file says I'm missing 146 CSI Payload Files

I've attached both CBS and CheckSUR log files. Thanks for any help offered!

A:Windows update failure - error code 80073712

Here's the summary from your CheckSUR.log file...

Seconds executed: 889
Found 146 errors
CSI Payload File Missing Total count: 146
This tome indicates that something serious interfered at the crucial time of an update install where the files were being relocated after a reboot - especially as SFC appears to find nothing amiss.

I'll post a fix protocol for the above errors later - but I wouldn't hold out too much hope of its being effective.

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I'm using Win 7 x64
I've got a problem with KB2937610 for over a month.
I've tried to install it manually, use MSFixit and install it from clean boot. Neither worked.
Recently I found this forum, so here I am to ask for help.
(I'm sorry if I made any grammar mistakes, my English isn't prefect).

A:Windows Update KB2937610 failure; error code 800B0100

You have some missing OS files as well - but here's the summary from the CheckSUR log...

Unavailable repair files:
I'll post a fix protocol when I can get to it - probably tomorrow.

Then we'll need to fix the other errors.

Checking Component Store
(f) CSI Payload File Missing 0x00000000 system.data.sqlxml.resources.dll msil_system.data.sqlxml.resources_b77a5c561934e089_6.1.7601.17514_pl-pl_fab1504c7d13b602
(f) CSI Payload File Missing 0x00000000 system.data.sqlxml.resources.dll msil_system.data.sqlxml.resources_b77a5c561934e089_6.1.7601.18156_pl-pl_fab5265a7d104a83
(f) CSI Payload File Missing 0x00000000 system.data.sqlxml.resources.dll msil_system.data.sqlxml.resources_b77a5c561934e089_6.1.7601.22326_pl-pl_e3e47e9896ba5ed5
(amongst other possible ones - more later)

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New here and need help,
Windows Update KB2937610 failure; error code 800B0100
No idea what went wrong, check sur gives

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-09-30 13:13

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2937610~31bf3856ad364e35~x86~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2937610~31bf3856ad364e35~x86~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_8_for_KB2937610~31bf3856ad364e35~x86~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_8_for_KB2937610~31bf3856ad364e35~x86~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2937610_SP1~31bf3856ad364e35~x86~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2937610_SP1~31bf3856ad364e35~x86~~
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2937610~31bf3856ad364e35~x86~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2937610~31bf3856ad364e35~x86~~

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Secon... Read more

A:A new Windows Update KB2937610 failure; error code 800B0100

You can try this page?
Windows Update error 800B0100 - Windows Help

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Windows Update has been trying to install the same 9 updates now since yesterday. Prior to that it's updated with no problems. It goes through all the motions, including having to restart the computer to finalize the updates and it goes through that also, then the Update window says it failed and the error code.
WU then starts the whole thing all over again. Right now it's still on my taskbar and the restart button on the pc has the WU icon ready to finalize after restarting.

I've followed the directions in the Windows UPdate Posting Instructions.

Error code: 80070308

Enclosed is the sfcdetails.txt

I cannot upload the CBS.zip though. I've tried several times and it's not completing. After a few minutes waiting while it says 'File uploading...please wait' the little window goes from that file attachment to a generic page saying
This page cannot be displayed.
<LI id=task1-1>Make sure the web address http://www.sevenforums.com is correct.<LI id=task1-2>Look for the page with your search engine.<LI id=task1-3>Refresh the page in a few minutes.


A:Windows Update Failure to install, error code 80070308

llanita take a look at this Windows 7 update fails with code 80070308 - Microsoft Community

Personally I set my updates to let me know they are available and I look at them before I install anything. But it is a personal choice my thoughts are that given updates can cause problems I like to know what I have downloaded and then can go back to dedicated update points get rid of problems. see pic

Having posted the above I think these would not be a bad thing to try


http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary




download from bleeping computer ? delete any rubbishthese find.

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Hi, Greetinds!

My OS is Windows 7 x64. Since March 2014 I updated my Windows 7 Home Premium to Windows 7 Professional online, except to the Security Update for the below followings failed to installed (Error Code 80000FFFF):

Internet Explorer 11,
Microsoft.NET Framework 3.5.1,
KB2862330, KB2862973, 2912390, 2916036, 2929961, 2930275, 2483630, 2913431, 2918077, 2919469, 2923545, 2929733, 2929755.

I had ran the followings fix:
Microsoft Fix it 50202,
Hotfix for Windows (KB947821) &

sfc /scannow, then follow by

1. Manually reset Windows Update components (How do I reset Windows Update components?), the following commands at a command prompt results shown:

The module " for the 4 following " was loaded but the entry-point DllRegisterServer was not found
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe qmgr.dll

The mould " for the 9 following " failed to load
regsvr32.exe msxml.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe initpki.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wuweb.dll
regsvr32.exe muweb.dll

2. MicrosoftWindowsUpdateAutoDiagnostic (Problem Found: Check for missing or corrupt files - Detected & Problem installing recent updates - Not fixed)

With the above solutions but the problem is still persisted. I Need someone help?

At... Read more

A:Windows 7 Professional Security Update failure (Error Code 80000ffff)

.NET 3.5 is part ofWindows 7 - so we can't use the usual trick of uninstalling/cleaning it out.

There are a mass of what appear to be simple download failures in the update log file - but nothing informative in the CBS.log file
These failures relate to updates as early as KB2862973.

Please run the CheckSUR tool, and post the CheckSUR.log file

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.

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Been trying since 9/21 to install these two updates. I have tried the solutions suggested at Microsoft Community to no avail. I was able to install a Win Defender update today, but not these two. Anyone else having this problem? Any ideas to fix the problem? Thanks.

A:Windows Update (KB2744842, KB2732059) Failure, Error Code 80070643

Welcome to the Seven Forums.

While I understand that you "have tried the solutions suggested at Microsoft Community to no avail", I have no way of knowing what suggestions those are, so I fear that I'll be repeating suggestions.

Have you run the automated tool from here:
How do I reset Windows Update components?

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I've ran into a problem recently. I find myself in a situation where I need to update my current operating system - Windows Vista Home Premium (x64) - from Service Pack 1 to Service Pack 2.

Now, normally (afaik) this would be achieved using the Windows Update tool but in my case it does not seem to be working. It tries to install the update but near the end it stops with an error '80070002'.

I've tried these Microsoft guides referring to error 8007002 (didn't fix my problem though):

Windows Update error 80070002

How do I reset Windows Update components?

Now, the first link asks me to download the System Update Readiness Tool. There is a big notification on the download page that says "The support for Vista without SP2 has been discontinued.." etc. So, I'm not sure that the tool even works for me anymore. Nevertheless, I downloaded it and after a lengthy loading screen it did say that the tool was installed. After booting my PC, I still received the update error though.

Besides those guides, I've read on other threads that registry errors might be the cause for my update problems. I've done a System File Checker scan and it said that it found some defective files but it couldn't fix them. Also, it referred to a .log file for more infromation but unfortunately I have no way of deciphering the file.

I've also downloaded the Service Pack manually and tried to install it but I keep receiving an error as well. I even went as far as to t... Read more

A:Windows Update Error 80070002

First cross your fingers, then hope, then try this
How do I reset Windows Update components?

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Background: I've been doing my research on this for a while, but have yet to find a solution. It seems to be a common problem with varying solutions depending on the user. I have a basic level of understanding, but may need some hand-holding on specific tasks.

Windows 7 Professional 64bit

Problem: My windows update isn't updating and has given me error code 80070002 every time I look for updates. I've run some of the recommended windows fixes with no luck. There is no list of installed updates either.

Related info: sfc /scannow does not work. I cannot restore to previous restore points. It seems I cannot do repair installs, only a full clean install (obviously I would like to avoid this). I have run SFCfix and there are no errors (see below box). I have also run chkdsk and there are no errors.

Any further information needed?


SFCFix version by niemiro.
Start time: 2015-06-07 10:50:35.753
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-06-07 10:51:56.120

A:Windows 7 Update Error 80070002

The following Key appears to be missing from the registry, according to the CBS.log...

I'm not sure why CheckSUR didn't find and flag it

However, the key doesn't exist in my machine either, although there is a related entry elsewhere. There are no other versions of that key within the stated hive that I can find, so I wonder what's going on...

Perhaps that is the source, rather than the target, in this instance...

Please open an Elevated Command Prompt, and run the following commands

REG QUERY "HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.18766 (win7sp1_gdr.150217-1551)\ComponentFamilies\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a"

post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the ... Read more

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hi tried the fix and surt but i get hotfix failed when i tried to instal from the link off the forums
SFCFix version by niemiro.
Start time: 2016-04-09 22:33:37.087
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-04-09 22:39:24.778
any help would be gratefull regards karl

A:windows update 80070002 error

Please download and run the Windows Update Troubleshooter.
Post the results in your topic.
Clicking on the link above will start the download automatically.

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Windows 7 is not updating any more.
Did step one didn't change anything.
My cbs.zip file is more than 8 mb (its 20mb) what should I do?
It gives this error code 80070002.
It says most recent check for updates: never
Updates were installed: never

I can't start a sfc/scannow with command promt. This is also not possible in safemode.

Can anyone help to get windows to update?

A:Windows 7 update error 80070002

Part of the cbs.zip file

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hello guys. i have a new problem. i cant install the service pack 1 for my windows 7 and im using 64bit OS. every time i try this, it "downloads" up to the 29% and then gives me that error. i have tried everything the the info page tells me to do (which isnt much), i even downloaded some repair tool from microsoft downloads page to see if it helps but for some reason it doesnt even there reads in the description that it should fix the update error 80070002.

any help/advices are appreciated.

A:Windows update error 80070002

Are you downloading via Windows Update?

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Hi.. Today I had to do a re-install of Vista (for various reasons ) and it was going fine, (everything worked) then i started to run the updates you know. and there was like 78 of them. anyways, i got through some of them and now when i try to run windows update it doesnt work and it gives me an error message of
"80070002" now ive looked in COUNTLESS webpages for help on this, including microsoft's link that is supposed to lead you to a fix.. but it didnt work. (that involved shutting down the auto-update thing and then deleting some files in the Softwaredistribution folder ...didnt work..
ive tried using the SFC scan, but everytime i use it i get the same message that i need to reboot.. so that didnt work

also, i tried to just bypass installing updates, and go straight to SP1, but it always says i need to reboot my machine every time i try to run the standalone SP1 file.
anyhelp HUGELY appreciated here


A:Windows Update Error - 80070002

This site may help:http://www.mydigitallife.info/2007/12/21/f...pdate-in-vista/

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I can not update Windows 7, this error 80070002


A:I can not update Windows 7, this error 80070002

Windows Update error 80070002

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Trying to install Vista SP1 via Windows update. Keeps failing with the above error. This is a Windows Vista Business Toshiba R500 laptop that the hard drive went on me. I have since restored the Vista OS on the new hard drive by using the recovery disks I created. I have followed the MS troubleshooting options by deleting the Windows update history as it may have previously had SP1 on it.

Now the SP1 update is the only one it finds and it just will not install.

Anyone come across this and overcome it?

A:Windows Update Error 80070002

Take a look at this and see if it is any help. Note that when I read through it, the grammar seemed a bit odd, so read carefully.

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We've had several systems recently that were infected with various versions of Fake Alert trojans that we were able to clean using the tools described in the virus removal section of this website. In a few cases after cleaning the virus we can't install Windows updates. Get error message 80070002. We've tried all the Microsoft recommended fixes and some posted on various other forums. We end up having to reinstall Windows. Is anyone else having this problem? Have a fix?

A:Windows Update Error 80070002

Are you sure about the error code?

What update gave you this error? Service pack?

What kind of fixes did you try?

Did you find any traces of zero access rootkit on the fake alert infected systems?

Did you check if BITS and windows updates services are running?

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Hi, I've been getting this error when searching for updates in Windows Update for a while now, it started almost 8 months ago but because my PC had hardware problems I didn't use it for a long time and was using my laptop so I'm just getting back to this problem now. Everytime I try to search for updates in Windows Update I get an error with code 80070002, and for some reason when I go to installed updates there is nothing there! for the life of me I cannot remember what caused there to appear no updates installed, can anyone please help?

A:Windows Update error 80070002

Welcome to TSF ;

Please follow below link

Windows Update error 80070002

Please let us know and post back to here.

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I have been getting the Windows update error 80070002 for over a year now. I have tried the fix listed  http://windows.microsoft.com/en-CA/windows-vista/Windows-Update-error-80070002 numerous
times and I would like to finally be able to update my operating system. I have also tried to run the fixit utility listed http://support.microsoft.com/kb/910336 It
will not install. It stops while trying to install PowerShell giving me the following message: Fix it troubleshooting cannot continue because an error occurred. We're sorry, but Powershell failed to install. Please try again later.

Nothing I have tried has managed to fix this error message. Does anyone have any solutions that I have not previously tried?
Thank you.

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Service Pack 1 for Windows Vista is available through Windows Update. So, I try to install it, but when it gets to 20% downloading it stops and shows error code 80070002. I followed Windows Help instructions but it did'nt work. I have downloaded all previous updates successfully and other applications can update with no problems. Input will be appreciated.

Extra facts:
I have an extremely slow internet connection (5-10 kbps)
I have a Stone Age computer.
My internet provider does not support peer to peer download.

A:Windows Update Error 80070002

Please, have mercy on my poor pathetic soul and help me!

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Windows update is providing Marvell - LAN - Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller lan driver but i am not able to install can anyone help me

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When I try to run Windows Update, I get error code 80070002.

I have tried running Microsoft Fixit with no luck.
I have tried deleting the SoftwareDistribution folder
I have tried running the WindowsUpdateDiagnostic.diagcab which tells me that there is an error 8007000D which it can't fix (curiously, after running Microsoft Fixit in aggressive mode and rebooting, running WindowsUpdateDiagnostic actually says all problems were fixed, but if I run it immediately once again, I get the 8007000D error).

I am attaching my CBS.zip file.

sfc /scannow only gives me the message "Windows Resource Protection could not perform the requested operation." I have run a chkdsk /r, did not help.

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The other day I wast^H^H^H^Hspent several hours wrestling with the Windows 7 update mechanism; now that it seems the problem is fixed, I'd like to share the story in the hope that it may be helpful for someone with a similar problem.

This is my first post to the forum, so I'd welcome remarks about style or detail ...

The system in question is a Windows 7 Pro, 64 bit, SP 1. It is a localized version, thus I can't always give the exact english wording of messages, sorry.

What was wrong

Compared to my rusty and trusty (private) Win XP, the Win 7 (developer) machine has always been somewhat brittle: It had sporadic Blue Screens in the past, but most of the time it worked.

The "situation" developed as I tried to update the system (the setting is automatic fetch, manual install). Windows Update failed with some error code I did not write down; I tried several rounds of sfc /scannow and reboots, and after some research I decided to try the "official" fix: KB947821, the "System Update Readiness Tool". This looked right for me:

System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

After running for several hours (I was warnded about it) it finally finished installing, claiming a successful install. Unfortunately, the situation was even worse now: Search for updates consistently failed with error 80070002, and the system file check tool sfc /scannow also would not com... Read more

A:Windows 7 update error 80070002 - the story of a fix.

Nice explanation - and well done!

The problem usually arises because of a single bit-flip where one binary digit is flipped (1/0 to 0/1), resulting in a value which the OS can't make any sense of, or which is prohibited - this then locks out any further access to the value, and permissions become irrelevant.
Much of the time the system can get around it, and some of the time, CheckSUR will actually create a new value that works. It seems that neither was the case here, and the error caused the SFC crash and WU lockout.

It is possible to edit the hive using a hex editor to see and replace the offending character which will allow normal access to the Key for modification/deletion. Usually, the hardest part is to find the affected key.
I've done this successfully using HxD hex editor - but only in the Components hive, which is usually not loaded by the OS. Doing it for the Software hive would be more complex, as you'd need to do it from either a second machine, or from a Recovery Environment boot so that you don't run into normal access problems with an open hive.

If you actually look at the value in the error statement you can see what looks to me like an immediate bitflip there

I doubt that this of itself is enough to cause the problem, but it could be that there are unprintable characters. I do... Read more

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not installing, getting an error. Ive done what it says to do HERE

still not working.

is there another way/place to download sp1 and install it?

thanks for any insight you can offer on this issue...

A:cant install sp 1, windows update error 80070002

This is a common error, follow the instructions given in this thread, in the sequence given.
SP2 fails error Code 80070002

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A few things to get away before I start this post:
I have read the sticky post by Geekgirl and I know I might not get an answer.
Yes, I know that Windows 7 is a beta. So don't give a bunch of flak about it being a beta and there are bugs.

So I had a friend install Windows 7 on my laptop and dual boot it. It worked perfect until about a week ago when I tried to update. Now, every time I try to update, I get a 80070002 error.

I asked my friend if he knew what was up with it and he said he had intalled the Windows 7 watermark patch and Timernuke.

I found and followed instructions to remove both of those and then followed the instructions on TechNet to fix the error on Vista.

The problem still exists. I am mainly just posting this to see if anybody else has this problem and would like to work together to find the solution.

Thank you.

A:[SOLVED] Windows 7 Update error 80070002

hi mate not sure if this is any good to you but that has been an issue with vista maybe one of the solutions or attemps may be useful although you would need to search the forum

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I have a computer that just won't update Windows at all. Windows 7 32-bit ,Toshiba Satellite L505 laptop.

I've tried every single thing I can think of and every suggestion I've come across and nothing has worked. I've done chkdsk, memory tests, sfc /scannow, resetting the SoftwareDistribution folder, every relevant Windows Fix-it tool. I even formatted the hard drive and did a clean install and yet the problem persists.

I should mention, sfc /scannow does not run properly. I get the "Windows resource protection could not perform the requested operation" error.

Also, I get regular IE and Windows Explorer crashes and occasional freezes. Could this be due to the lack of updates? That's what I suspect but I'm not sure. I know there are many many updates that the computer needs.

I'm stumped. Any ideas?

A:[SOLVED] Windows Update error 80070002

Your best option in that case is to run the CHKDSK and SFC in offline mode from a Recovery Environment boot.

Reboot the computer, and tap the F8 key until you get the advanced boot menu up - one option should be 'Repair your computer'. Pick that one.

Log into your normal account.
You'll get a set of options - pick the Command Prompt one.
At the command prompt, type DIR C:\
- if we're lucky this will bring up a listing of your normal C: drive contents, including the Program Files folder(s) and the Windows folder.
If not, try D:\ or E:\ (etc. until you get the right letter)
then type the following command

CHKDSK <drive>: /R

and wait for it to complete - it could take a few hours, depending on the size of the drive.

Once complete, type

sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

where <drive> is the letter you found above.

Wait for the command to complete. (make a note of the response!).

Once it has, type EXIT and the pick the option to reboot.

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Hello guys,
I have tried everything I found online and failed. I don't wanna do a clean install. I have attached the CheckSur.log. Please help.

A:Windows update error 80070002 and System restore error (Both)

I was getting that same error - and saying "cannot search for updates".

I tried the Fixit tool and command prompts - suggested by Microsoft - nothing worked.

I finally called Microsoft - 1 - 800 - Microsoft and they did a remote on my comp and the problem is solved, at least for now.

There is no charge for this service.

As for System Restore, make sure you have set a Restore Point.
Go to Start and type system restore.
Go to " Create a restore point".

See if your C drive says "on" and if not click Configure.

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I've got a problem with windows update not working.I've included the cbs log after running sfc /scannow in administrator command.I've also included the screenshot of the Windows error.Thanks any help would be greatly appreciated.BigD

A:Windows 7 64 bit update error 80070002 December 2014

SFC found the following problems..

Line 42589: 2014-12-21 18:56:21, Info CSI 00000345 [SR] Repairing 4 components
Line 42590: 2014-12-21 18:56:21, Info CSI 00000346 [SR] Beginning Verify and Repair transaction
Line 42593: 2014-12-21 18:56:21, Info CSI 00000348 [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 42596: 2014-12-21 18:56:21, Info CSI 0000034a [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 42599: 2014-12-21 18:56:21, Info CSI 0000034c [SR] Cannot repair member file [l:20{10}]"gptext.dll" of Microsoft-Windows-GroupPolicy-Gptext, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 42602: 2014-12-21 18:56:21, Info ... Read more

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