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Laptop drops internet connection randomly

Q: Laptop drops internet connection randomly

Ever since i've had my laptop it's always been randomly dropping connection and not connecting again until i reset the internet. It won't even connect even if i reset my laptop. It seems to be fine anywhere else i go but i don't use my laptop that much anywhere else. It usually says "no internet. secured." Usually i just go into wifi status then properties and change my channel width from auto to 20mhz only just because it will connect again and stay for a little. It usually doesn't bother me too much except when I game and i need connection to be stable. my driver is up to date and it's definitely my laptop because everything else can connect while my laptop can't
I'm using windows 10 hp pavilion 17 notebook

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RELEVANCY SCORE 200
Preferred Solution: Laptop drops internet connection randomly

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 82.8

I truly hope I can explain this problem and get it resolved. I want to use this as a web server for when I am away from home.

I have a:
Dell Optiplex running win xp pro, sp 3.
intel P4 processor with
1 GB RAM
it's connected with ethernet
to a motorola SB 900 cable modem for
Brighthouse Networks ISP.
I am running DYNDNS updater too, to resolve my dynamic ip to a url.

The problem is that every so often I need to manually obtain an ip address by using the repair button in the Local Area Connection Status window. However, I am able to do the repair remotely, so the nic is working. There doesn't seem to be any event that causes the connection to drop either so I am at a loss.

I sure hope someone knows what is going on and how I can fix this. A web server is kind of worthless if it drops connection. I'm not sure I'll be able to remotely connect if I'm not on the LAN.

Thanks a lot in advance :)

A:Win XP Pro, SP 3 drops internet connection randomly

Just to confirm, it is a WIRED connection, not a WIRELESS? Have you tried reinstalling the driver for your NIC?

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RELEVANCY SCORE 82

Recently my notebooks stops communicating with the internet. I am browsing and all of a sudden the browser hangs for a while then says it connect find website. I check the Network settings and it shows I am connected to the wifi access pointWhen I run troubleshooting it is unable to figure out the problemIt happens randomly but when it happens the only fix is to reboot.Rebooting fixes it every timeI have another computer and it is able to connect to the internet all the time. It is definitely not the router or access point 

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RELEVANCY SCORE 82

hi there, first of all thanks for taking the time to help me out.
i have cable internet with shaw, and a recent problem i've had is that i can't keep my connection. my modem led lights are fine, the power, online, send, recieve lights stay solid and the pc activity blinks. the two computers in my taskbar are the ones that let me know when i have to reset the connection. the one on the left stays on, but the one on the right is blank. the first time had this problem was with my first network adapter, a yukon marvell gigabit ethernet controller. my local pc shop told me to that the card was probably bad, so i bought a d-link 530 t gigabit ethernet controller. for the first month it worked beautifully, i did not have to go to my network connection and disable/enable my card. but a couple weeks ago it started to do it again. i phoned my isp and they said that everything was fine on their side, and advised me to uninstall the card and reinstall which i did and it did not fix the problem. i ran command and did a ping test with www.yahoo.com and with 209.73.186.238. for both of these, i got 4 packets sent and 4 recieved, 0 lost, when there was a connection. i did it again when it dropped it and the results were, 4 sent, 0 recieved, 4 lost. it also said request time out four times. as for yahoo, it said 'ping request could not find host www. yahoo.com. please check the name and try again. also there are these extra adapter type things that i are a complete mystery to m... Read more

A:Solved: Internet drops connection randomly

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RELEVANCY SCORE 80.8

ISP: RCN
Type: Cable
Security: None, had Microsoft Security Essentials running but uninstalled that to see if it was causing an error. Basic Windows Firewall is enabled (although have tested without)

The problem I'm having is the internet on my HP Pavilion Elite HPE-580t PC will drop for these short 10-30 second bursts. After the drop it will automatically start working again. This happens with all programs I'm running on the computer. The odd thing is that it's in a way random. Sometimes I won't get these drops for 30 minutes but then I'll get them every couple minutes.

I've been trying to pinpoint the problem but haven't come up with anything. I tried plugging the computer directly into the cable modem and still had a problem (which I assume ruled out the router as a problem). It also would seem to rule out this being strictly a wireless issue. I removed antivirus (Microsoft Security Essentials) and have tweaked with turning off the firewall completely. I've tweaked the power saving settings to make sure the adapters are not turning off. Even went as far as blanking the hard drive and re-installing the factory settings.

It's worth noting that I have no problems with other devices online. I have a laptop (uses XP) that uses both wireless and a direct connection to the router without issues. An iPad and Xbox 360 has had no drops when in use. This issue only happens with the desktop. The only difference in this device is it uses ... Read more

A:Internet Connection Randomly Drops in Short Spurts

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RELEVANCY SCORE 80

Hi All,

I've got an older Acer Timeline 4810t running Windows 7. We recently switched from Cox Cable internet to AT&T U-Verse, and I've started noticing that my internet connection will randomly go out when I am connected. This occurs whether I am on a wired or wireless connection. Specifically, I will be browsing the web and, randomly, when I try to pull up a website, I get an error indicating that I cannot connect to that website because I am not connected to the internet. When I check the status of my connection in the bottom right corner, it will show that I am connected to the internet. If I disconnect the ethernet cable (or disconnect and reconnect to the wifi network), the internet service is restored, although it continues to randomly lose connection.

I initially thought that it was a U-Verse issue, so AT&T came out and replaced the router. Unfortunately, I still got the random drops. I then thought it was a Windows issue, so I reformatted by hard drive and reinstalled Windows - still having that issue.

My wife has an older Macbook and does not have this problem. We also do not have this problem with any of the tablets or phones that connect to the network wirelessly.

I am beyond frustrated and do not know what to do. I also don't know if this is a sign that my laptop is at the end of its life, which would be unfortunate since I've only owned the laptop for about 3 years (my last laptop, a Dell, is on year 7 and still churning).

Any suggestions/advice w... Read more

A:Internet Access Randomly Drops on Wired & Wireless Connection

Forgot to mention that I've got an Intel 5100 wifi card and an Atheros ethernet controller.

After further research, it may appear that the wifi disonnection issue is a known issue regarding this wifi card (Intel WiFi Link 5100 AGN problem - disconnecting). Just weird because I only recently had this problem pop up; this also does not explain why my wired connection randomly drops.

I'll play around with the router, driver and the settings some more tonight to see if I can figure out what's wrong.

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RELEVANCY SCORE 74.4

Helo there, About 8 months ago got a virus or malware of some sort. Contacted Verizon Fios Support team & they remotely worked on my laptop for a few days to get rid of it and restore my computer. The laptop drops the wireless connection after a few minutes now & I have to connect using a cable wire, then the connection works fine. Can you help me check my laptop to be sure the problem isn't with my device driver or something else. When I check the Wireless network Device Manager  I see Realtek RTL 8168C -P811(C) Family PIC Gigabit Ethernet NIC(NDIS 6.0)  & Terado Tunneling Pseudo Interface Any help you can offer is much appreciated, Kind regards, Shane in NYC  

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RELEVANCY SCORE 74.4

New laptop, connected to my home network which is very stable and has no history of connection issues. After about 10 seconds the laptop drops the connection. Sometimes it'll come back for a while sometimes not, haven't observed any pattern in this yet

All I've done since starting the computer for the first time is installed all the junk that comes with it (Nero stuff mostly) and installed all windows updates (there were over 60 of them) and AVG Free edition. Before doing all that the connection was still not right but it did hold for a lot longer than 10 seconds. It held for over an hour downloading programs like Itunes, AVG and Firefox

Going to control panel > network sharing centre when the connection is down I see the yellow exclamation mark between my computer and my network. Troubleshooting this resets the network adapter, gives me the error 'The default gateway is not available' and says that it is fixed. The connection then works again for about 10 seconds and drops once more.

From setting up the network I think the default gateway is the router IP address?

The internet on the other computers on the network (one desktop one laptop) is fine and uninterrupted

I can't get the connection to hold for long enough to download SysInfo but this is the laptop:
http://www.saverstore.com/product/2...-925-2GB-Ran-250GB-Hard-Drive-156-Windows-7-P

Any advice/ideas appreciated!
 

A:New laptop drops internet connection after 10 seconds

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RELEVANCY SCORE 69.6

Motorola wireless modem connected to a netgear router. Use the wifi from the Motorola SURFboard 2.4GHz Wireless-G Cable Modem Gateway. Whether I use my macbook, either one of m windows labtops, or my xbox. The connection randomly drops. Its still visible but its enough to kick me out of a game or stop internet activity for a minute or two. For example...on my macbook, i just turn airport off and on again and it finds it and reconnects. It seems like this is much more problematic during the day.
 

A:Connection randomly drops

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RELEVANCY SCORE 69.6

As it says in the title, my connection will randomly drop out with no warning..

I'm using a Westell Model 6100 modem, with verizon DSL, and from there it goes into a Lynksis Wireless G Broadband router, though Im not using the wireless, I just split into the two computers using ethernet from the router. This has been happening for a long time, where the Internet and DSL lights on the modem will go dark, and eventually come back on. The network connections window on XP still says Im connected, but I cannot visit web pages, or connect to online games. I'm not sure what causes it, but it just randomly drops out, some days its worse than other's, where it will drop out, come back, and instantly drop again, and others, maybe once, and thats all. My first thought was perhaps the phones interfering, but Ive got filter's on all the phones.. any thoughts?
 

A:Connection Drops out Randomly

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RELEVANCY SCORE 69.6

When im playing games like WoW, counterstrike, etc. every once and a while my ping will jump and everything will freeze. It only happened recently after I restored my computer to factory settings. How do I find out what the problem is?
 

A:Connection drops randomly

Bump
 

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RELEVANCY SCORE 69.6

Hi there,

Here is my problem,
I game a lot, & if I disconnect from those games for 1 or 2 minutes I'll probably be dead and/or lost the game.
My connection drops randomly, this happens once every hour or so, a few minutes later I reconnect to the same internet. The internet hasnt shut down, I can still browse on my phone & on another computer., but those arent on when Im gaming.
I've had this problem for a while now and it also occurres on my other laptop when I gamed up there. I can solve this by going to controllpanel & troubleshoot problems with network adapter, but it is getting really annoying. Even when Im only browsing like now it just drops connection.
Can someone help me?

-Kay
 

A:Connection drops randomly

Sounds like you're on a DSL connection - - are you?

I would log into the router and on the WAN side configuration, set the MTU to 1492.
This will stop tcp fragmentation and therefore avoid the necessity of reassembly, which can easily overflow buffers and break connections.

Might also reduce tcp ACK responses by applying this change.
 

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RELEVANCY SCORE 68.8

Alright, I moved to Windows 7 Ultimate x64 a few weeks ago, and everything's been working fine, until this past week. Every now and then, my wireless card will start having hiccups, dropping all connections, losing its connection to the access point, and then reconnecting, all within 30 seconds. Everything will then be fine for about five minutes, then it'll repeat. It starts doing this randomly, and stops doing it randomly. I have only had it happen at home, however, I'm hesitant to pin it on any of my network equipment, as I have several laptops and desktops that all are working fine whenever this occurs, and are connected via WiFi and Ethernet to my router. Sometimes rebooting stops this, sometimes it doesn't. If I shut off the computer for six hours, it stops. Rebooting the DSL modem and the access point doesn't help, as the symptoms continue afterward. In my Event Log is under Windows Logs>System, the first event in the series is always this series: 1) The TCP/IP NetBIOS Helper service was successfully sent a stop control.  The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]  Comment: None Log Name:      System Source:        Service Control Manager Date:          12/22/2009 8:49:44 PM Event ID:      7042 Task Category: None Level:         Informati... Read more

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RELEVANCY SCORE 68.8

So, most of the time my ping (to my ISPs server) is ~15ms, when I upload/download it changes etc., but, I've noticed that when I use the internet I get disconnection spikes (highly noticable when playing League of Legends or doing anything that needs a constant connection). These disconnection spikes happen more frequently when there's an active connection (something's being downloaded/uploaded, eg. a game running).

I have figured out it isn't any of the routers causing the issue with tracert and pinging. (I pinged the first router, the 2nd and then only the IP to my ISP started having issues.)

This didn't always happen, but it does happen on WinXP and Win8 and my Android tablet.

Any tips? (And I know I should contact my ISP, but I like knowing how to deal with stuff myself.)

Thanks. :]
 

A:ISP drops connection randomly for a few seconds

BUMP.
Also posting a pic of my ping log.

(1 pix = 1 sec, the timeouts are 1 sec too, pinging my ISP directly)
The spikes upwards are disconnections.
 

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RELEVANCY SCORE 68.8

I hope somebody can shed some light on this matter as looking around the internet, there does not appear to be any confirmed answer to this problem.

A bit of background:-
I have a client who is has 30 machines that have been ok for the last 3 months.
That is, all except 1. This 1 particular machine would lose connection to the network randomly and sometimes running the Windows fix would fix the issue, other times, it did not. Even upon reboot it would not work sometimes.

This was then returned to myself for repair as we thought there maybe an issue with the motherboard NIC. So, the Motherboard was replaced but the problem still persisted.
Windows 7 Pro was reloaded a fresh and only the motherboard NIC drivers (latest available as of 5th June 2012) were installed. It was left to do Windows updates which completed ok. After a period of time, the yellow triangle appeared over the network icon identfying an issue. Again, running the windows fix on this seemed to fix it, but only temporarily as it seemed to come back after several reboots.
So rather than reboot, we left the machine on and it still came up with the same issue.
It seems to happen randomly not matter if the system is sitting there doing nothing or is being used to surf the internet.

After replacing all hardware and reinstalling Windows 7 on no less than 5 occasions, as well as running fixes recommended by Microsoft and various forums, the problem still pesists.

I have tried it on both our network and direct i... Read more

A:Randomly drops network connection

I have experiendced this also in the past. I dont know if this is suitable for your situation but have you tried setting the problem PC to have a static IP. In the past I have had similar problems and the only thing I could put it down to is that the router was assigning an address then the PC was losing connection. When the Pc requested a new IP address the router still registered it as having one so did not give it a new one. Setting a static IP address has always resolved this for me but as I said it may not suit your situation.

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RELEVANCY SCORE 68.8

Hi guys!

I'm having a problem with my wireless connection. I've searced high and low for a solution, but I can't seem to find it.

The thing is, the connection to my router randomly drops, for just a few seconds, because it automaticly reconnects to it. I know it doesn't seem like a major issue, but losing 2-3 seconds is really something you want to avoid while player FPS games for instance.

Any help will be greatly appreciated.

Oh btw, my network adapters is:
- Intel(R) WiFi Link 5300 AGN
- Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

And my router is a "Belkin N Wireless Router" (here's a link: Belkin : N Wireless Router)

If you need any other information in order to help, just let me know. I really want this to be fixed.

A:Router connection randomly drops

  
Quote: Originally Posted by ega


Hi guys!

I'm having a problem with my wireless connection. I've searced high and low for a solution, but I can't seem to find it.

The thing is, the connection to my router randomly drops, for just a few seconds, because it automaticly reconnects to it. I know it doesn't seem like a major issue, but losing 2-3 seconds is really something you want to avoid while player FPS games for instance.

Any help will be greatly appreciated.

Oh btw, my network adapters is:
- Intel(R) WiFi Link 5300 AGN
- Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

And my router is a "Belkin N Wireless Router" (here's a link: Belkin : N Wireless Router)

If you need any other information in order to help, just let me know. I really want this to be fixed.


ega

Hi and welcome

One thing I have noticed is that IP-6 support makes some wifi routerd drop at random intervals. to disable ip-6 right click networking in sys ray and click on networking and sharing, click change adapter settings, pick the adapter, right click, and goto properties. un check ip-6

Hope this helps and let us know if not

Ken

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RELEVANCY SCORE 68.8

Hi. I have had my Laptop for about 2 years now. My laptop just recently began constantly droping my internet connection. I get no notifications from my laptop when it ocurrs. The Wireless icon says I am still connected and with no issues. But what ever I am doing states I've lost connection. It seems to continue having no wireless for a few seconds, then instantly does back to normal. I have brought up the task manager and watched the wireless performance and it seems to stop sending and recieving data when this occurs.   My network adaptor is a:Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter I have made sure to turn off the power saving mode on it, and i've trouble shooted it multiple times. The trouble shooter just resets it and states the problem is fixed, even though it still occurs. I have dried deinstalling and reinstalling multiple times, updating it, rerolling it, downloading the latest drivers from HP, etc. Nothing seems to be working.  Any help would be appreciated

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RELEVANCY SCORE 68.8

So i currently have a MSI GT80 Titan running killer wireless 1525 network adapter and am constantly seeing network drops to the point where i get an exclamation mark over my wireless icon and no activity. Connection shows connected but no speed, only until i manually disconnect and reconnect. This has been happening since earlier this week after having the laptop off for a couple days and i'm sure some updates came in from Microsoft.

Steps I've taken already to resolve this:

1. Uninstalled killer wireless software suite and installed stand alone killer driver
2. Refreshed the PC with clean windows 10 install
3. All drivers are up to date including BIOS
4. Ran ccleaner along with registry side of it
5. Memtest shows no errors
6. Hard drives show no errors
7. Connected to LAN and no drops all day

I'm not sure what else to check as this is a fairly new laptop bought back in march and doing some searching on google showed some posts about people with the same issues (different laptops/hardware) thinking it was related to Windows 10.

This has me thinking a recent update is causing it..

any other things i can try please?

A:Wireless connection randomly drops

Guess this is a known issue, please delete this post moderators.

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RELEVANCY SCORE 68

It's quite a long winded problem to explain but I've done my best here.

I'm using an Advent 5313 laptop with a built-in Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter, it works with one router (BT Internet) perfectly well with no problems however it drops out randomly with my other Sky Broadband router.

Usually it loses connection with the Sky router entirely, I have to refresh the list of available wireless networks then wait a few minutes, reconnect etc. and eventually it comes back online.

Concerning solving the problem I have updated the Realtek driver several times, that stopped the random dropping out with the BT Internet router but not with the Sky router. In case you're wondering why I don't just quit Sky Broadband and use BT Internet, the routers are at two different houses.

Not sure if the problem is with the Sky router itself; we had it replaced a few months ago due to faults and my other Windows XP computer works perfectly (using a Netgear WG111v2 Wireless USB 2.0 Network Adapter).

Since I have a spare Netgear wireless USB I decided to plug it into my laptop and install the software then use it instead of my built in Realtek wireless adapter, which made the connection drop out slightly less frequently. It didn't however entirely solve the problem.

The only way I can stop the wireless connection dropping out is to plug the laptop directly to the Sky router with an Ethernet cable, this does the trick but def... Read more

A:Vista wireless connection drops out randomly

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RELEVANCY SCORE 68

hi i have a acer travelmate 2700 i originally had xp on it and my biult in wifi worked fine but i now have win 7 installed and now cannot get my wifi working is there a patch i  could use to get it working - at the moment i am using a pci wifi card to go on line any ideas anyone????
 
[subject line edited to reflect new topic]

A:Wireless connection randomly drops after Windows 7...

The only advice I can give you is to try other drivers for your model and see if one works. You can also search using this method:http://driverzone.com/node/182even if the driver you find is for different brands, it's worth trying.

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RELEVANCY SCORE 68

hi i have a acer travelmate 2700 i originally had xp on it and my biult in wifi worked fine but i now have win 7 installed and now cannot get my wifi working is there a patch i  could use to get it working - at the moment i am using a pci wifi card to go on line any ideas anyone????
 
[subject line edited to reflect new topic]

A:Wireless connection randomly drops after Windows 7...

The only advice I can give you is to try other drivers for your model and see if one works. You can also search using this method:http://driverzone.com/node/182even if the driver you find is for different brands, it's worth trying.

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RELEVANCY SCORE 68

Hello,
Not sure this is the right area for this topic. I have a HP Officejet Pro 8620 connected wireless to my PC running Win7.
I actually have two computers connected to this printer. My wife's PC (Win7 also) connects via USB. I have the Arris NGV510 (motorola) Router/Modem. I have already set a static IP address for this printer. I have also changed the router channel from 1 to 11. I have ruled out my anti-virus firewall. Can't think of any other thing to change or check. admittedly my knowledge is limited. Don't think it's a problem with the printer hardware. Printer is fairly new.

Any guidance greatly appreciated.

A:Printer drops connection and re-connects randomly

Where does the printer drop out? Does the printer indicate it has lost connection or does your PC show it has lost connection?
Does your wife's USB connection ever drop out?

(BTW, I have a Sonar recording studio).

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RELEVANCY SCORE 68

Hi,Several weeks ago my network connect started randomly dropping. The only way to I've been able to re-start it is to restart my laptop which is very annoying.I'm running Windows XP on a Sony Vaio laptop with wireless connection.I'm sure it's a laptop issue as it does this at work and home (on different wireless routers).I've run Event Viewer and I can see several types of error messages:1. WARNING - Source = DHCPYour computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0018DED6B8C8. The following error occurred:The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.2. WARNING - Source = PlugPlayManagerThe service "NetFxUpdate_v1.1.4322" vetoed a power event request.3. ERROR - Source = Service Control ManagerThe BrPar service depends on the Parallel arbitrator group and no member of this group started.4. ERROR - Source = DHCPThe IP address lease 192.168.1.3 for the Network Card with network address 0018DED6B8C8 has been denied by the DHCP server 192.168.2.254 (The DHCP Server sent a DHCPNACK message).5. WARNING - Source = TCPIPTCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.6. ERROR - Source = ATAPIThe device, \Device\Ide\IdePort0, did not respond within the timeout period.I think the items in bold above are what's ca... Read more

A:Wireless network connection randomly drops

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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RELEVANCY SCORE 67.2

Hey guys, I just wanted to say thanks for taking the time to look at this post. Anyway, I'll get right to the chase, just recently I have purchased the Motorola SB5120 modem and the Linksys WRT546 router, the reason being is because my old modem was extremely out-dated and we needed an easier way to connect my two other computers. All has been working fine until this past week or so, and it seems that my modem just likes to go into a standby state, by itself, from 11 a.m. until 8-9 p.m. central. This will occur regularly about every 5 minutes to an hour for the entire day, the "standby" mode will last for only about 10 seconds, usually just long enough to kick me off from whatever I may be doing at the time. The modem says its working fine though, and even the Cox guy said it was running at optimal performance. At first I believed it to be just some minor difficulties with the network I setup for my family, but that wasn't the case. I've tried resetting everything and just starting from scratch but nothing works. We called the Cox Support team, again, and again, I was told to reset everything. If anyone has any solutions, please let me know. Thank you.
-Silent Reyn
 

A:Connection Drops for 5-10 seconds randomly (enough to boot me from my projects)

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RELEVANCY SCORE 67.2

My new laptop will randomly disconnect from the internet but still remain connected to my wireless network. I've unchecked the box allowing the wireless card to be powered down, I've done ipconfig release and renew, and I've checked my drivers but none of it has fixed the issue.

A:Laptop randomly losing Internet connection

Does this happen at all on other devices on the network?

Do you receive such issues with a wired connection?

Also when the internet disconnects does your router's internet light change colour or turn off? It is potential for this to be an issue with your line to the internet rather than an issue with your laptop

Many Thanks,
Josh

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RELEVANCY SCORE 67.2

we have 2 laptops both windows 7 wireless one is loosing constantly internet the other laptop stays on fine no problems

nothing has changed, the one dropping the connection uses Kaspersky for years now, no new programs installed etc
any idea what this could be?

any help will be appreciated

A:Laptop randomly losing Internet connection

Hi there,

Can you please provide us a screen capture of the Xirrus Wi-Fi Inspector?

Might be worth it to scan your computer for possible virus/malware infections. You may use the free SuperAntiSpyware and Eset online scanner. Test you connection after.

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RELEVANCY SCORE 66.8

So prior to this whole mess, there was a major pop-up that stopped access to Windows. It loaded prior to any program, even explorer. I fixed this by CTRL-ALT-DEL and "running" explorer.exe, then disabling a few one by one until I found it. After this I tried to install Norton Endpoint and this is where the trouble began. The install would hang then get interupted, so I had to try again. However, since then I have started getting random pop-ups, including the most recent one "last2wow.com". I tried to run "gmer" but the program would crash after a few seconds of starting it. I was however able to get the DDS.

Also, combofix will not work in either safe mode nor normal, even with the /wow.

Here is the DDS:


DDS (Ver_10-10-21.02) - NTFSx86
Run by user at 2:42:46.35 on Wed 10/27/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.227 [GMT -5:00]

AV: Symantec Endpoint Protection *On-access scanning disabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common... Read more

A:Random malware, AV programs won't install, connection randomly drops.

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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Who instructed you to run ComboFix? As stated in the disclaimer you had to pass when running ComboFix, it is not intended for unsupervised use.

As you also should have read here in Step 2 of our NEW INSTRUCTIONS thread:

Why we don't ask you to run ComboFix from the onset

As stated by the author of ComboFix:

ComboFix is a very powerful tool which when improperly used may render your machine to a doorstop.

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Please download Malwarebytes' Anti-Malware and Save it to your Desktop.Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following: Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware

Then click Finish.
If an update is found, it will download and install the latest version.
Under the Scanner tab, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selecte... Read more

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RELEVANCY SCORE 66.4

I don't know why this happens but it does. I never seen this before. Its quite weird. It just randomly comes and goes. Its still connected to the network but the internet connection comes and goes. No other systems or device have this problem. Things I have tried...

Setting the system to not allow it to turn off the card. I also changed it to high performance as well but none of these things seem to have worked. At this point I'm out of ideas and thus is why I'm here..

Its a laptop running Windows 8.1 x64

Thank you
 

A:Laptop looses internet connection randomly using wireless

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RELEVANCY SCORE 66

Hi,

My computer has recently started to drop the WiFi connection, reconnect after a while and at times, not even detect my WiFi connection for a while. Then repeats the process for no apparent reason, I'm not sure when exactly thus problem started as I had been using Ethernet cable up until last week. I am certain that this is not related to my router as 3-4 other devices in my house can access the internet perfectly fine.

I have tried doing a power cycle of the router, restarting the notebook, re-installing/updating drivers and cmd ipocnfig /refresh (and other commands along those lines)

My notebook model is the hp pavilion 3132tx- windows 7 64bit, intel I7, 8gb ram and uses a ralink RT3090 network card.

Ps: the problem appears to be alright if I use older versions of the driver (have tried 3.1.18.0 and the default one which came with the notebook [which is older than it]) however, I would prefer not to have to use the older versions as task manager says that its link speed is only 39 mbps whereas versions 5.0.5.0+ would show 79 mbps

Thankyou in advance.

A:Notebook drops wifi connection randomly- Ralink network card

It sounds to me like a signal problem. A competing signal drowning out your wireless signal can cause these kinds of random losses.

To test for this try this program:
inSSIDer for Home – Discover The Wi-Fi Around You | MetaGeek
It will tell you if you have a stronger signal in your area that is interfering with the channel.

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RELEVANCY SCORE 65.6

Hi

My Internet works fine on my laptop but on my other computer it drops out randomly and I have to restart the computer to get it going again. It only gives me around five minutes before it drops out.

It is not through networking I just use the same modem on both computers.

I Have a windows Xp and USB modem not a router.

Can anyone help

Thanks.
 

A:Internet Randomly Drops Out

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RELEVANCY SCORE 65.6

Hi,

Randomly when I'm browsing the internet, my internet goes. Maybe I'm just lucky that it doesn't cut out during an online game.

To get my internet back I just unplug the internet cable at the back of my pc and wait a few seconds and plug it back in again, comes back almost instantly.

I can't ping the router when my internet goes, I check my phone and and can still get internet, no one else complains of it.

I use a TP Powerline adapter. I can not test if that is at fault, no wifi and not too close to the router hence why I use the powerline.



Around the time of internet loss, in the event manager I get messages like these:

Browser: The browser has forced an election on network \Device\NetBT_Tcpip_{F468282B-2F3E-4F03-B32D-7AD58EFD21FA} because a master browser was stopped.

DNS CLIENTS EVENTS: Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.

Service Control Manager: The TCP/IP NetBIOS Helper service was successfully sent a stop control.

The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]

Comment: None



Here are times and dates of when I have noticed it.

25/8/14
15:05:37

30/08/2014
17:20

20/09/2014
17:43:24

28/09/2014
13:43:50

A:Internet only on my pc drops randomly

I am not an expert on this but it looks like the default DNS assignments may be causing the issue.

Have yo hard-set your DNS assignments?

Right click the Network icon on the lower right corner of the screen and left click "Network and sharing."
Click "change adapter settings"
Right click on your network adapter
Select "Properties"
Scroll down to and double-click the "Internet version 4..."
In the dialog at the bottom is shows "Use the following DNS..."
Click "Use the following..."
and set them to point to OpenDNS servers
208.67.222.222
208.67.220.220

You may need to first click "Use the following...IP address" if they grayed out, but you can leave the IP addresses blank.

Click "OK", a few times and see if that helps.

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RELEVANCY SCORE 65.6

Hi guys, so my internet has been dropping a lot more recently (I have had this issue for about 4 months now). The odd thing that I cant figure out, is that it only happens on my desktop. Every other computer and phone can connect and doesnt drop wifi like the desktop does. Also, this happens when im wired through an ethernet cord. I have reinstalled network drivers, bought a wireless usb card, tried troubleshooting everything I can that I know how to do. Any other things I could try?

Thanks
 

A:Internet Drops Randomly

Specs for computer (make and model of computer that is having problems -or- make and model of the hardware)? Also, what wireless router (or modem) are you trying to connect to? What is your Operating System?
 

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RELEVANCY SCORE 65.6

Hello all,

So here's the deal, yesterday I was playing some games on my PC as i'm sure many of us do when my mouse started acting up (it was constantly left clicking when I was holding it down) but I digress, so i grabbed my spare mouse, took the old 1 out of the USB port and popped the new 1 in the same slot. Next to the said USB slot is my wireless adapter (Texet 802.11n USB Wireless LAN card to be exact, some cheap *** 1 i got but it hasn't troubled me thus far) and I must have knocked it or something because my internet just dropped straight away. I thought it would come back up soon after but for the last 20 hours I've been scratching my head and reading forum post after forum post, trying fix after fix but to no avail.

While i'm browsing the web it is usually stable, sometimes drops when I watch Youtube but that isn't the issue. The problem is when I load up online games the moment I hit the play button and it connects to the game server it just dies. I've pinged while doing this and I can see the second I hit play the requests start getting timed out for about 30 seconds, then it will reconnect.

The only game I have gotten to work so far is Minecraft but on other more shall we say demanding games such as World of Warcraft, Final Fantasy 14 and Diablo 3 it just kills it, doesn't even make it to the character selection screen.

I've attached a copy of my ipconfig /all for you to take a look at. I won't go through what ... Read more

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RELEVANCY SCORE 65.6

My Computer: HP Pavilion Slimline s5710t series computer.
Info: OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Sempron(tm) 140 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 1
RAM: 2814 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430 , 256 Mb
Hard Drives: C: Total - 294021 MB, Free - 149337 MB; D: Total - 11120 MB, Free - 1625 MB;
Motherboard: PEGATRON CORPORATION, NARRA5, 5.00, 105429150003457
Antivirus: Norton Security Suite, Updated and Enabled

My Wireless-N Adapter: Linksys AE1000 (Link) http://homestore.cisco.com/en-us/Ad...VproductId97826164VVcatId551966VVviewprod.htm

My Router: DIR-655 XTREME N GIGABIT ROUTER (Link) http://www.dlink.com/products/?pid=530

Problem: My computer sometimes just for no reason drops the internet. I'm not using it or if I'm in the middle of loading a web page or playing a game. I have check the firmware full updated it. Plugging it straight into the router it works fine. The only problem is my router is in my living room and its about 35 feet from my computer and it goes thru 2 thin walls to get there. So anyone of you smarter people have any idea other than having my computer out in the living room hard wired into my router? Also my xbox 360 is 3 feet away from my comp and I never have a connection issue with it. Let me know if you need any more info.

Edit:: I have Comcast
 

A:Internet Drops Randomly

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RELEVANCY SCORE 65.2

I don't know why its happening, but the motel i live in switched routers and now my internet on my laptop (Win7) goes out randomly, as well as the moment i try to download something. I have comcast and i think the motel is using a DL-524. I've tried static ip, DNS (4.2.2.2) and other random remedies, but to no avail. BTW i know it cant be the router because my brother, running on XP, is working just fine. Any logs you need I'm happy to provide, as long as you give me the prog to get it. Thank you so much!
 

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RELEVANCY SCORE 65.2

Recently, I switched ISPs from Fios to Comcast and I've been having more consistent issues with my internet on a wired connection. On Fios, the internet was completely stable, but with Comcast the internet randomly drops for a few seconds at a time. It can be fine for hours, then go out 5 times in the next 10 minutes. Just to be clear, when I say the internet drops, all of the lights on the router remain lit indicating the connection is fine, but my computer loses the connection.

With that being said, I'm not sure if it's directly related to switching ISPs. A comcast tech has said that signal levels are fine and the wiring shouldn't be an issue either.

Also, I haven't been able to confirm this, but the issue might be isolated to the computer that is on a wired connection. I can't seem to recall having any issues on devices connected via Wifi. Basically, the connection might be perfectly fine, but something may have happened on my computer recently that has caused these issues. However, I've ran scans to check for viruses, but they have all came back clean.

Are there any troubleshooting steps I can take to narrow down the specific cause of this issue.
 

A:Internet randomly drops for a few seconds.

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RELEVANCY SCORE 65.2

Over the past week my Internet has been dropping out after half an hour to an hour of being connected. I can't access any websites on either Internet Explorer or Firefox but MSN and downloads still continue to work. When I restart my computer it is connected to the Internet again but as this has to be done so frequently it gets very annoying.

I am running Vista but have never had these problems before. The other computers in my house are working fine and even my brother's laptop isn't having these issues even though it's the same model as mine. Does anyone have any ideas of what the problem is and how I could fix it? Thanks in advance.
 

A:Internet drops out randomly but MSN still works

I can't access any websites on either Internet Explorer or Firefox but MSN and downloads still continue to work.Click to expand...

Fully describe the IE and FF failures to access AND we must assume a connection to MSN is already established before the first IE or FF failure.

Try this sequence as documentation;
get a CMD prompt (run->cmd)
enter nslookup google.com
run MSN and IE/FF until failure
rerun nslookup google.com
If (b) retrurns IP addresses and (d) fails, then your DNS has been changed
 

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RELEVANCY SCORE 64.4

Over the past week every 10-20 minutes my internet will randomly cut out for so apparent reason, this ONLY happens on my computer though. When i'm in games such as CS: GO or R6: Siege it will cut out for roughly 10-20 seconds and will boot me out of the server and then my internet will come back as if nothing ever happened, please somebody help!
 

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RELEVANCY SCORE 64.4

Hey guys/gals!

This problem just recently started happening with my computer. I'll be playing a video game or surfing the web or whatever and all of a sudden my wifi connection will drop.

So I'll click the wifi symbol at the bottom right hand corner of the screen to reconnect... but even though it will say that there are connections when I hover over the icon, the list of possible connections will be blank.

I uploaded a screenshot to imgur so you can see for yourself: http://i.imgur.com/qAC5YX1.jpg

The only way for me to fix this problem is to system restore to a few days ago. But this is getting pretty tedious.

Help please?
 

A:Internet Randomly Drops and I Can't Reconnect to Wifi? W10

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RELEVANCY SCORE 64.4

Hello all and thanks in advance for any help.

My problem is that my internet will randomly drop sometimes 1 to 5 times a day and stay off for 5-20 seconds then come back on. I have dsl and im using a Westell modem. I will post some of my system info below. Anything else you need just ask.
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, MMX, 3DNow (2 CPUs), ~2.4GHz
Memory: 2046MB RAM

---------------
Display Devices
---------------
Card name: NVIDIA GeForce Go 7800 GTX
Manufacturer: NVIDIA
Chip type: GeForce Go 7800 GTX
-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
 

A:Internet randomly drops for a few seconds then reconnects.

If you mean that the modem is dropping the connection to your ISP, and your ISP supplied the modem, then call their tech support--the problem is all their's unless you have poor phone wiring. Otherwise, what do you mean?
 

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RELEVANCY SCORE 64

Hi,

Hoping someone can help.

I have a Sony Vaio laptop running Windows XP with a wireless connection to a broadband router.

Several weeks ago my laptop started dropping the internet connection randomly (I'm alos unabel to access email when this happens).

My wireless network icon in my toolbar shows the connection as 'Excellent' but for some reason both Internet and Email is not available. The only way to fix the problem has been to restart my laptop which is very frustrating.

I've noticed that this also happens randomly when I'm at home (using different wireless broadband modem) so I think the issue is my laptop not the 2 x routers/modems.

I'm running NOD32 for security as well (but have been for 4 years now with no problems till now).

Please help.
 

A:Wireless connection to Router good but Internet connection drops

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RELEVANCY SCORE 63.6

I just built this computer a week or two ago. It's been working fine for the most part except that my network port seems to randomly disconnect on occasion. Sometimes it disconnects and I can't do anything except disable and re-enable it (fixes). Sometimes it says "no internet connectivity" but I am using internet applications without any issues.

This is by far the weirdest bug I have ever encountered with windows and drivers. I am using the Sabertooth x79 Motherboard along with the intel 82579v gigabit ethernet port on it. I have the most up to date drivers from intel's website. I'm not really sure what information you guys need to help me work through this problem. So please request anything you guys feel will help me. Kind of hard to test it out because it happens randomly and may not happen for a day or two.

Thanks

A:New computer drops internet randomly/false negatives

SFC /SCANNOW Command - System File Checker
Before doing anything could you give that a run, Afterwards if you could follow the steps in option 3 and upload the text log that may be helpful too.
I just want to make sure your windows installation is proper before we start troubleshooting this.

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RELEVANCY SCORE 62.8

Version of IE - Internet Explorer 6.0 or 7.0

Operating System - Windows XP SP2

What you have tried - Manually reentering the script location

What the problem is - Automatic Configuration Script randomly drops out of Internet Explorer

Give detail explaining your problem - The Automatic Configuration Script checkbox is ticked and the path to the script has been entered however it randomly drops off on some PCs/laptops sometimes and then the users are unable to browse on the Internet. Manually reentering the details temporarily resolves the issue but the the entries have still been known to drop off afterwards. This is extremely annoying especially on remote PCs. If this has happened to anyone before, any information would be greatly appreciated.

A:Automatic Configuration Script randomly drops out of Internet Explorer

I too starting experiencing this very issue, but I didn't see any answers to this issue. Does anyone know what's causing this, and how to fix it?

Would greatly appreciate it!

Keith

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RELEVANCY SCORE 62.8

My dad recently started having wireless internet trouble with his Dell Inspiron I6400. He will be connected to the wireless internet in our home and the computer will drop the wireless signal automatically. This happens approx every 2 minutes, but it will not do it on consecutive days or even weeks. This all started about 1.5 months ago, I have checked if his computer did updates around that time, thinking it is a glitch with a windows update, and there were none done during that time. The integrated wireless card is a Dell Wireless 1390 WLAN Mini-Card. And we get our internet through Hughes Satellite which is routed through their modem and then plugged into our wireless router, which is a Linksys WRT54G. The wireless signal is controlled on the computer by the Dell Wireless WLAN Card Utility, which I do not like, but when I uninstalled or disabled it, the wireless on the computer stopped working all together. I have changed the channels on the router, thinking it may be an interference issue, but that did no good. Also there are 3 other laptops in the house that use this same wireless signal, and this one is the only one that has problems with it.

If anybody has any suggestions or ideas to what it may be, please respond. I am an IT major, so please don't hold back on IT jargon.

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RELEVANCY SCORE 62.4

Hi All,

First I want to thank anyone here who can kindly help me with this painfully long lasting issue i have yet to find a way to rectify!

Here is the situation:

There are a total of 4 computers using the bandwidth on one network within my household.

Please click the picture to see a perfectly simple and detailed outlay of my network with the make and serial of the routers used!
The Issue: My computer which im typing from now (Computer 3 from diagram!) will drop randomly if i browse the internet or am downloading something whilst using the browser.... or sometimes completely randomly for it to then always reconnect by itself after 10-15 seconds.

Also EVERYTIME I restart or log on to my account i will need to restart Router 2 (see diagram) then click the mini comp on toolbar (bottom right) for connections > Open Network and Sharing Centre > Local Area Connection (right side) > Disable > Then Click red "X" and allow windows to sort issue in order for my internet to work on Computer 3!? It will not work unless i do THIS procedure. This happens ONLY on computer 3?

I really appreciate an experienced opinion on helping me rectify this issue!
Thank you very much!
 

A:Solved: Internet Randomly Drops (Long Term Issue) Please Help! Pic Included!

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RELEVANCY SCORE 61.2

I have a Toshiba Laptop with Windows 7 that is connected to a linksys wrt54g. I use internet explorer. It says I have an excellent connection but when I go to open new tabs every few seconds I get Internet Explorer cannot display the webpage. I then wait a few seconds and refresh and the website will open. I have had this problem for some time and have tried restoring my computer to a previous date and the problem stops for several days but always returns. Please help...Thank You
 

A:Internet Connection Drops

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