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Dell inspiron 15 5558 showing charging sign but not charging

Q: Dell inspiron 15 5558 showing charging sign but not charging

I have got problem on my laptop, I already had a problem where my laptop used to go on sleep mode whenever I plugged the charger or press the brightness increase or decrease button, but i managed to work despite the problem. But, now my laptop has stopped charging at all,
whenever i put the charger my laptops shows sign of charging but donot actually charges, as the charging light remains off ... if i try to move the charger tip then the charging light glows sometime. I am really in a problem so plz help me.

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RELEVANCY SCORE 200
Preferred Solution: Dell inspiron 15 5558 showing charging sign but not charging

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RELEVANCY SCORE 128

Dell Inspiron 15 5558 

My Laptop is not charging then the indicator of the laptop blinking white and orange.    See Video Below
then what the main problem the AC adaptor or the battery ?
 need to identify the problem then i will find some parts for replacement 

A:Plug in , not charging Dell inspiron 15 5558

Does the system correctly identify the AC adapter or does it show unknown?  F2 at powerup to check.
If the adapter IS recognized, replace the battery.
If the adapter IS NOT recognized, and is a non- Dell adapter, replace it with a Dell adapter.  If it's a Dell adapter and it's not recognized, replace it with a new Dell adapter first.  If that doesn't solve the problem, replace the DC jack in the system:
www.parts-people.com/.../
If that doesn't solve the issue, replace the mainboard.

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RELEVANCY SCORE 111.6

Inspiron 5558, plugged in not charging with orginal dell charger that came with the laptop and 0.48 ghz instead of 2.4. I am 100% sure that the cords are 100% fine. The wierd thing is that it sometimes charges and sometimes it does not. But when is starts charging, it will not stop until I remove charger or battery. I found someone on reddit that had the exact problem with the exact things that happens to him and the exact model. I updated the bios and all other stuff on my pc up to high performance. Sometimes it will charge in 1 hour and sometimes it  automatically charges. Sometimes it take about 2 minutes to start. Once it took up to 5 hours. And Dell of course wants that easy money by not letting people buy cheap good chargers and letting them buy there <profanity> $60 chargers.

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RELEVANCY SCORE 110.4

Hi,
I've been through same problem, that i plugged in charger but,
it shows message that ,   plugged in, not chargingi've all updates installed,
after seeing the Answer posted by :    DELL-Ravi CHi checked in BIOS screen,   and checked  in section Battery informationfirst both battery and charger was unknown
theni change the battery and now suffering from same problemnow it is showing the  AC Adapter is Unknown
My Adapter is Original One then why it is showing adapter is unknownDid i have to change the Adapter

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RELEVANCY SCORE 108

Hello,
Since the past three days I am getting an error when I start my laptop that the AC power adapter wattage and type cannot be determined. I have had this laptop for more than a year now and this problem started 3 days ago.
The performance of the laptop is also affected and it cannot even play videos properly without hanging every 2 seconds. I tried resetting windows to factory settings but that didn't help at all.
Kindly advise a solution for this problem. I am an engineering student and I really cannot do anything without this laptop.
Thank you.

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RELEVANCY SCORE 105.6

The charging light on the front left-hand side of my computer is blinking erratically when the battery is at 100% as well as when the battery is removed. I've had a few issues in the last couple of days where it hasn't been charging and I'm not sure if that is related. 

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RELEVANCY SCORE 104.4

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 95.6

Battary not charging showing plug in not charging , laop top was purchase in july 2015 from Vijay Sales mumbai chembur. Pl give some solution

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RELEVANCY SCORE 93.2

Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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RELEVANCY SCORE 93.2

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 92.4

Make & Model : Dell Inspiron 1545

Problem : Unit does not charge reliably. Green LED on transformer unit does
not light up each time it connected to mains and laptop.

The green light flashes on and off on the charger when connected to the mains and laptop.

When the cable is plugged onto the ac adapter, the green light should always come on, regardless whether it is plugged onto the laptop or not.

The fact that the green light does not come on without it being plugged onto the laptop, tells me that the charger has gone and needs to be replaced!

I took out the battery and left the ac adapter plugged in, but it still would not power on, so I know that the problem is not with the battery because the laptop would have started to work!

I also took out the battery and left it without the ac adapter plugged in, pressed and held the power button down for 20 seconds, so the RAM gets cleared to perform a hardware reset, but that did not work either and it still did not power up, so I am also assuming that the system board or motherboard needs to be replaced!

A:DELL Inspiron 1545 not charging up

Hi sergios,

Try to get your hands onto a spare AC adapter that's compatible with your computer and then test it on your computer. Please provide an update when you can, thank you.

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RELEVANCY SCORE 92.4

I have a old Dell Inspiron N5050 which has suddenly stopped working and doesn't start. When I plug in the charger in the socket, the light is on but when I connect it to my laptop, the light goes off. I've tried other chargers but they also seem to experience the same problem. I've tried removing the battery ans starting it by doing the way you have suggested to others but it won't start. It doesn't even charge. What should I do? 

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RELEVANCY SCORE 92.4

ac adaptor is known good- Laptop runs from battery only- any ideas? where can I find a motherboard schematic?

thanks.
 

A:dell inspiron 5100 not charging

Hi

Unless your a qualified electronics expert with the ability to fault trace and repair motherboards, a schematic wont be much use to you.

Regards
 

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RELEVANCY SCORE 92.4

Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

A:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

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RELEVANCY SCORE 91.6

We have a Dell Refurbished Inspiron M5010 for about a year. All of a sudden the battery is recognized but will not charge. It says it's plugged in and charging; but stays at 0%? Any suggestions?

A:Dell Inspiron M5010 battery in but not charging

Hi pgorney, Based on the description the issue appears to be related to hardware. Try to disconnect the battery from the computer and power on the with just the AC adapter connected. If the computer works powers up, follow the below mentioned steps to troubleshoot:

Disconnect the AC adapter and battery from the computer, then press the power button for 10-15 seconds to remove the residual power. 
Power on the computer with only AC adapter connected to the computer and tap F2 key repeatedly at Dell logo to enter the BIOS. 
Under Main Tab please check the AC adapter type (that is if it says 65W/90W or anything else). 
Power off the computer and unplug the AC adapter from the wall, and from the computer. 
Ensure that the AC adapter is unplugged long enough for the LED on the AC Adapter to go off. 
Connect the adapter and the battery to the computer, and then power on the computer. 
Check if the battery is getting charged.
If issue persists, power off the computer and check if the battery is getting charged.

Please post the results.

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RELEVANCY SCORE 91.6

Hi,
i have recently updated my bios from A07 to A12. everything is working fine. except one and that is battery is not charging properly.
it is showing message "plugged in not charging". i have read lot of content but can't able to find the solution. i hope here i can find some good solution. my laptop battery and charger are fine. 
now i am thinking about some options which i have thought after doing some search on this isssue
1. i should install windows 8 because mainly BIOS supports that OS. currently i am running windows 8.1 pro 64 bit
2. i should move from legacy to UEFI boot because in some videos when they update their BIOS they have UEFI already enabled. 
here is the image of the situation

if you need any other info then kindly tell me i'll provide that too

A:Dell Inspiron 15 3521 plugged in not charging

Check your system setup  -- F2 at powerup.  Is the AC adapter recognized or showing "unknown"?

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RELEVANCY SCORE 91.6

Hi all,
I purchased a Dell inspiron 7567 laptop in mid to late January of this year. After a couple months, I had an issue with the battery not charging. I contacted support and searched different solutions, and all of them said to remove the battery and restart the laptop, then reinstall the battery. This worked temporarily. I had the problem again not long after, but again the solution worked. Recently, however, the problem has resurfaced. I've tested every solution I can find, I've contacted support and tried their solution, and nothing has worked. When I boot up the system and look at the bios, the AC adapter is recognized and working. When I look at the battery in the Dell Power Manager, it is confirmed to be a Dell battery. The health of the battery states unknown, and I've read that this could mean that the battery itself is bad, but since this problem has occurred before saying the same thing and then later been resolved and since the system is only 6 months old, I have a difficult time believing that the battery is bad. There is a BIOS update I can download, but with the system at 0% there is no way to install it without risk to the laptop. Dell support has told me I will need to send it in for repairs and pay for any parts needed, but I require the laptop for classwork and such, and sending my laptop away for 2 weeks would only be detrimental. My question is is this a common problem with this system, and if so is there a solution I haven't found yet.... Read more

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RELEVANCY SCORE 91.6

 I have tried lots of process to charge my laptop battery. I have 45 wt adopter. My friend have same model laptop. SO I took his adopter tried to charge my battery but it's not working . But when I put my friend's battery and charger on my laptop, his battery is charging. I also try my battery on his laptop with his adopter and also mine adopter but battery is not charging. Currently  my laptop working with my adopter power and battery level 0.  So what's the problem? Do I need to change both my battery and adopter  ?? Additional Info: Windows 7 64bit 
Thanks 

A:Dell Inspiron 5458 pluged-in not charging

Hi TJBAEZID,
Based on your description, I would suspect a battery failure. The battery might have reached the end of its rechargeable cycle or might have failed. Since another battery is working fine on the system, I would suspect the battery on your machine with the fault.
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Also, run an extended / thorough tests on the HDD and memory to check for any possible errors. 
If the system is under warranty, Please click my DELL-username and write me a private conversation with the service tag and your contact details(Name, Phone#, Address and Email). If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Let us know if you have any other queries.

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RELEVANCY SCORE 91.6

brand new corei5 6200u inspiron 5550 is not charging....
plug off battery and replaced not solved
update bios not solved
any one knows how to solve >>>

A:New Dell inspiron 5559 plugged in not charging...

Hi GAUHAR KHAN,
Thank you for writing to Dell Community Forum.
The troubleshooting steps performed by you indicates that the battery might be faulty.
Please private message us the service tag of the system in discussion.
Kindest Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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RELEVANCY SCORE 91.6

I have purchased a new power adapter and battery, my issue is that the system continues to think that there is something wrong with it. When you bring the batt meter up it states that the sys is plugged in but not charging. Not sure if it is related but the only problems in device manager is associated to BASE SYSTEM DEVICE location PCI BUS2 device 9, function 2 & 3 w/a physical device object name:\device\NTPNP_PCI10023 & 24. I've read some have gone from a 60hz adapter to a 90hz, some say update bios, but I have tried everything that I can think of but the 90hz adapter. PLEASE IF ANYONE CAN ASSIST IN THE DIAGNOSIS WEATHER WANTED OR UNWANTED KNOWLEDGE IS GLADLY APPRECIATED

THANKS
 

A:dell inspiron 1525 plugged in not charging

You mean 60 watt and 90 watt?

Only thing I can suggest other than updating the bios, is to reset the cmos, but on that model requires you to totally disassemble the laptop to remove the cmos battery, thanks Dell.

http://support.dell.com/support/edocs/systems/ins1525/en/SM/coinbatt.htm#wp1179839

Resetting the bios with the battery and AC adapter unplugged may allow it to start charging again, a slim possibility.

Sometimes it is a defect with the motherboard.

.
 

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RELEVANCY SCORE 91.6

About a week ago I experienced issues with my Dell Inspiron M731R laptop.  There were several occasions where it refused to charge while powered on and would only charge when it was completely shut off.  This continued for around two days, then it gave me no trouble. Last night I had the issue again, so I shut off my laptop so it would charge. I had it plugged in for at least six hours, but when I powered it on this morning it said my laptop was at 6% and shut off quickly after everything booted up. I have tried several different chargers and the same thing keeps happening, and the chargers all work for my friends who have the same kind of laptop as me. The laptop will not even turn on now. It's completely shut off, yet the light that says that it's charging is on and flickers from time to time. I've had this laptop for about four years and I got a new battery for it around two months ago. The first two days when this began happening I checked everything on my laptop and it all said that my battery was working normally. I'm unsure of what the problem is, help?

A:Charging Issues With Dell Inspiron M731R

Unplug the system, remove the battery and hold the power button for 30 sec.  Verify that the LED on the AC adapter is ON before you connect the notebook to it.  If it's not, the adapter is bad.
If the adapter is OK, try powering up with no battery. If it will, but won't with the battery installed, the battery is bad.
If it still won't power up, the mainboard is bad -  given the age and low-end nature of the system, repair is likely not economically favorable.  Start shopping for a replacement system.

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RELEVANCY SCORE 91.6

I have a "Dell Inspiron 15 i5558-5718SLV Signature Edition Laptop", and when i plug in with the power adapter, the system comes with a message unknown adapter and during the boot, and the battery does not charge at all. the battery icon would have a message : "Plugged in, But not charging"....
I have tried with a new adapter, new battery, the issue still is there. What would think the problem could be ?

Thank You
Raj

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RELEVANCY SCORE 91.6

Hello,
I am having problems with the battery charging on a Dell Inspiron 1545 laptop.
I bought this computer which had a charging issue. It only works on mains power the battery is not charging.
It was thought that the Charging jack board was faulty. This has now been replaced.
I am still having problems.
The mains adapter that came with the laptop was not original Dell.
I have replaced the adapter with an original Dell PA21. The end lead that plugs into the jack has a hexagonal end.
Does anyone know if this is the correct type for this model? Or should I have a round end type? Or does it make no difference?
I can only conclude that the problem lies in the adapter and/or the Dell battery that I think could be dead and may need replacing.
Thanks very much.
Malcolm

A:Dell inspiron 1545 charging adapter

Some systems were built with hexagonal connectors - if yours has one at the computer end, the adapter should fit it. If not, you need the round connector.
That said, if the AC adapter isn't recognized and you've already tried a new adapter and a new DC jack board, the problem is with the mainboard, not the battery.

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RELEVANCY SCORE 91.6

The battery charging light is flashing orange and green which according to the helpfile means that 'the battery is too hot to start charging'. I have switched the machine off for half an hour - it is definitely cold, but this light continues to flash and the battery will not charge. The laptop is about 8 months old and battery use has been fairly light.

Any advice greatly appreciated.

Thanks in advance

Danny
 

A:Dell Inspiron Laptop - battery not charging.

it sounds like a defective battery. if the laptop is only about 8 months old then it should still be under warranty. you should contact dell about the problem and get a replacement battery.
 

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RELEVANCY SCORE 91.6

I recently bought a new battery, thinking my old one which was a refurbished battery just packed up as it was on the way out. When i put new battery in the power meter reads 52%. The battery is not charging however! When the power plug is pulled out the battery light does not come on! The battery is a brand new 9cell, so im sure it is not the battery. I suspect this is why refurbished battery died, or has it? Any thoughts suggestions would be appreciated as im not so savvy at the tech stuff!
The computer has been running abit slower recently after upgrading memory 3 months ago to 2gb, so wondering if its caught something! I have avast protection. Cheers for ya help!
 

A:Dell Inspiron 6000 battery not charging

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RELEVANCY SCORE 91.6

I have the dell inspiron 7548 laptop and I was wondering if i could possibly change the function of the charging light. Maybe have it turn off at night or something.... or if the laptop lid is closed it can gradually turn on and off to show that the laptop is sleeping, stuff like that. Is there any possible code or software that I can utilize to modify the function

A:Dell Inspiron 7548 (4k) charging light

No, there's no software control for the LEDs.  They're hardware-controlled.

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RELEVANCY SCORE 91.6

Hi,
My dell inspiron3521 is not charging when I connect my AC adopter.  The AC adopter blue light automatically turns off  after a few seconds. But when I remove the battery then AC adopter works fine and facing no problem. I have done these methods but still I am unable to solve the problem
1) In setup its showing the AC adopter 90W and AC adopter error is also enabled but I am not getting any error relating to adopter. Its also showing battery is working fine.
2) I updated the BIOS version A14
3)  I also upgraded the chip-set drivers
but none of the above mentioned procedures rectified my problem.
I can use my laptop normal without battery by just plugin its AC adopter. Please help me out regarding this problem. Thanks!

A:RE: Dell Inspiron 3521 Battery not charging

Hi MOHSINGILLANI,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Based on your description, I would suspect a battery fault. If the adapter and dc port are fine, then test with another battery and check. If another battery works fine, replace the battery. If the other battery and adapter also exhibits the same behavior, then I would suspect a dc port or the motherboard. 
If the dc port needs replacing, you would need this part - http://bit.ly/2egjkJy
You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ 
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 91.6

This laptop is less than a year old (OS: Windows 10) and is getting the "plugged in not charging error." The unknown AC watt error pops up when booting the laptop and I have to unplug the adapter just to get to the desktop. The AC adapter will sustain the battery although it obviously drains over time when being used, but slowly. The AC adapter and battery are those which came with the laptop. Also, the backlight for the screen and LED light on the laptop do work when I plug in the adapter.
I have tried the following:
- BIOS reset- BIOS update- BIOS Diagnostic Test & Dell Diagnostic Test- Blowing into DC Jack- Testing a new Dell brand/approved ac adapter- Testing a new Dell brand/approved battery- and basically anything else Dell has suggested through its troubleshoot suggestions
Any other thoughts here? Next step is to contact technical support as the laptop is under warranty. 

A:Dell Inspiron 5559 (New) Plugged in Not Charging

Contact Dell for warranty support - one of three things is bad:  the adapter, the DC jack in the system, or the mainboard.   The warranty will cover the repair (assuming it's not due to a physically damaged adapter or DC jack).

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RELEVANCY SCORE 91.6

I bought this laptop -new- (Inspiron 5555) from HHGregg (a mistake, because they are not in my area anymore so I cannot return it).A few weeks after buying it, with normal usage, normal charging, the battery STOPPED charging.I have read many forum posts and seen that this is a common issue with DELL. I read some forums that said buying a new charger would work, as the battery test in BIOS says that the Battery is performing as normal, as well as running my own Battery test (also normal).This worked for a few days, and then went back to normal.I read another forum post that says to go into your BIOS and change the charging setting from Adaptive to Standard. I did this, and it did not work, as well as changing it to all the other charging settings just to see it that made a difference.I cannot update the BIOS, even if there is one, which I dont think there is, because my battery wont charge to 10%. I am stuck on 0%. So even if I wanted to unplug it to move to my desk from the couch I could not. 

I have screenshots of Dell Power Manager telling me that the power adapter cannot be determined, even says this with the ORIGINAL charger. - and the "Plugged in, not charging" warning down in the bottom right taskbar.Bought this not too long ago, only a few months, cannot return, and can't afford to just go out and spend another $600-$1000 on another laptop at the moment.Many people said NOT to send it in to Dell because they will replace the motherboard/battery... Read more

A:Dell Inspiron 5555 (Plugged in, Not charging).

Was this purchased as a new system?   It's not  a current one - you should check to verify whether it's in warranty or not (it will need to be registered with Dell to activate the warranty):
www.dell.com/.../retailregistration
This is a 2015 model system so even if it's new to you, it may or may not have a remaining warranty.
If the system is OUT of warranty, go into Setup (F2 at powerup) and check to make sure the AC adapter is listed there -- if it shows "unknown", the battery will not charge.  In that case, the first thing to try is a new OEM Dell AC adapter.  If that doesn't solve the problem, the DC jack is next to replace:
www.parts-people.com/index.php
And if that doesn't solve the problem, replace the mainboard.
If the adapter IS recognized, will the battery charge when the system is powered off?  If it will, but won't when operating, it may be a Windows driver problem or setting.  
If the system WILL NOT charge when powered off and the adapter IS recognized, chances are it's a bad battery.

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RELEVANCY SCORE 91.6

When the laptop is plugged in, it does not charge the battery. The battery is new so surely the battery is not the issue. Unfortunately, the battery is at 1% now so when the adaptor is taken out, the laptop immediately shuts off. I have tried these steps to no avail:

- Shut Windows down
- remove ac adpater plug from computer
- remove battery
- Now hold down the power button on the laptop for 30 seconds
- Put the battery back in
- Plug the ac adapter back in
- Turn on computer

So I was wondering if anyone could help me eliminate some possibilities as to why it is not charging before i take it into the repair shop or purchase an external battery charger or turn it into a desktop. Thank you.
 

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RELEVANCY SCORE 91.6

I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
D93TNC2
2000-0131
83692
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

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RELEVANCY SCORE 91.6

On this laptop, I have two old batteries that don't want to charge. The computer ran fine on the battery that still had remaining power, but even though the computer was plugged in, the battery kept discharging until there was no power left in the battery and the computer shut down. I can't run the laptop off of AC power with or without the battery inside. When there is no battery in and the AC is plugged in, the power and battery lights flicker green really quickly. When battery 1 is in and the AC is plugged in, the battery light remains steady orange than turns off. When the same battery is in but the AC is unplugged, the power and battery light, light up green for half a second, then battery light flashes orange slowly than stops. Now for battery 2, when the AC is plugged in, only the battery light flashes orange four times, then green and turns off, and when the AC unplugged, both the power and battery light up green for half a second, then the battery light flashes orange four times than green. No matter what I try, I can't get the computer to boot up.

I had the motherboard inspected and everything is fine, including the jack and there is power at the adapter jack. Is it normal for the laptop not be able to run without a battery that is capable of charging? Does the battery need to be replaced?
 

A:Solved: Dell Inspiron 5150 not charging

check out how much voltage you're getting from the power adapter. I had an old Hp Pavillion Z something that wasn't charging a newly installed battery. When tested, the voltage was normal (19.4V). When I tried another charger, the battery began to charge.
 

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RELEVANCY SCORE 91.6

Laptop is about 2 years old just started getting "plugged not charging" on battery, followed all instructions on line etc., bought new charger and new battery updated all drives updated BIOS etc still getting "plugged not charging". Please help. Am using PCMatic for security and Dell Assistant with not resolve.
I have tried everything, I mean everything.
 

A:Plugged, not charging. Dell Inspiron 15 5000 win 10

Hi JoJo827, and welcome to TSG.

It sounds like you may have the same problem as this thread dealing with a different Dell model laptop. I don't know at this point if your model has a separate power jack cable or if the jack is directly attached to the motherboard.

https://forums.techguy.org/threads/...ont-recharge-unless-laptop-shut-down.1197628/

EDIT: If you can give us the Service Tag number of your laptop, we can determine the full and exact model number and hopefully determine if your power jack is on a cable or directly on the motherboard.
 

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RELEVANCY SCORE 91.6

RFrom yesterday my laptop stop charging when laptop is power on..... Though It charges when Power is off. I checked the Bios AC adapter type is None. I removed the battery and try to start the laptop only with AC adapter connected but it is not starting ..... What might be the problem. Charger or motherboard or any thing else...... Please help me

A:Dell Inspiron 14R SE charging only when laptop power is off

In descending order of probability:
Replace the AC adapter first.  Use a Dell OEM AC adapter ONLY - - NOT a third party adapter.
 If that doesn't solve the problem, replace the DC power jack in the system:
www.parts-people.com/index.php
And if that doesn't solve the problem, replace the mainboard.
If the AC adapter is unknown, the battery will not charge.

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RELEVANCY SCORE 91.6

Hello,
I have a Dell Inspirion 3521 which is still under warranty and the battery is not charging for it. It is barely a year old and i need this computer for my studies at school. It is giving me messages such as the battery is not being charged and could cause a slower connection which has happened. It also says to use a 65W AC adaptor which it is.

Please help!
Pat

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RELEVANCY SCORE 90.4

First things first, Dell Inspiron 1501 NOT 1505. Ok? Now, this computer is pretty used, and long lived somewhat at 3 years, one battery. Last year, it completely accpeted no charge. I am on it, using AC power. I wouldn't mind AC power too much, but the power cord providing AC power, is sooooo mucked up. (will it stay in long enough to post this message???) I COULD buy a new battery (100$!!?!?), yet my dad has no job ATM. Any suggestions? PLEASE!
 

A:Battery problems, not charging Dell Inspiron 1501

If the Charger is in bad shape, dell sells the factory replacement charger for $59. here http://accessories.us.dell.com/sna/...cs=19&l=en&s=dhs&mfgpid=186167&chassisid=8452
 

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RELEVANCY SCORE 90.4

So, just under a year ago I had bought a Dell Inspiron 15-3552 laptop and it has mostly been a reliable and durable computer. However, I've had an issue with the charger (or charger jack) twice now. The first time was pretty straightforward. It was an issue with the jack (had to plug the charger in at a certain position, computer lagged with it in, "plugged in, not charging", etc.) and I got it repaired relatively quickly. But this time around, I had an identical problem (except now the charger has stopped working entirely) but the place that I usually go to for this kinda stuff was persistent about this being a charger issue.So like anyone would, I went to best buy and bought a charger. Despite the fact that the moron said that it would work with my computer, it didn't (and the dude didn't even allow me to return it). After that whole thing, I decided that I'd just look on the dell website for a compatible charger. However, as shown by this ( image.prntscr.com/image/2ab2913161c0448b9d186f2a33b61243.png ), there was no option for an Inspiron 15 3552, leaving me very confused.TLDR, I need two answers.1) Is this an issue with the charger itself, or the charger jack?2) If it's the former, is there any way I can get a list of chargers compatible with this computer?

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RELEVANCY SCORE 90.4

I just received new Dell Inspiron 5559. During installation windows I found my battery backup availability 70%. i started windows installation and plugged in charger but battery didnt start charging. Laptop battery charging led indication was off and battery icon showing unplugged while my dell charger led is glowing. After half an hour laptop charging led indication got on. Now when I start charging it doesn't take place charging immediately. It starts charging after 20-30 mins. May help pls. 

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RELEVANCY SCORE 90.4

my new dell inspiron 13 battery is not charging despite the fact its plugged in with the power.  The Battery meter keeps giving 3% battery not charging. any help?

A:Dell INspiron 13 5000 series Battery not charging

Hi JSuboh,Thanks for posting.How new is your Dell Inspiron?  A battery that won't charge can be due to several factors.  If the battery is over a year old, if the power adapter is not charging, or if the motherboard has a bad charging circuit.If you have a "new" system, best thing would be to run system diagnostics by pressing F12 at startup, make a note of any errors, then give Tech Support a call.  You can contact them at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session at: http://dell.to/2v4snVm

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RELEVANCY SCORE 90.4

Hello,

I have one of the newer model Dell Inspirion laptops. How do I turn off the light that accompanies the power button and the charge light on the front. I'm able to turn off my backlit keyboard, but these two other lights are quite bright and annoying when I'm trying to play movies in a dark room. 

A:Laptop lights (power/charging) - Dell Inspiron

Hi DELLUSER16486,
What is the exact system model?
The power led and the leds on front are also used as diagnostic indicators. If there is any hardware issue on the machine, these leds help isolate the source of the issue. Hence, there is no way to disable the leds from turning on, as they would be connected to a cable soldered to the motherboard.
Download the service manual / specifications for a better understanding of the machine - http://dell.to/1n3X2po - enter the service tag and download it from the Manual section.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 90.4

I've recently had a few problems with my Dell Inspiron Laptop. It is plugged in to the AC adapter, but when I check the battery status I get a message saying '4% available (plugged in, not charging)'. This means that I cannot work on my laptop unless it is plugged in. The battery light on my laptop flickers a dim blue colour. I also don't want to buy a new battery for it to not work in my laptop either.

It also seems to get really hot when it is plugged in, and occasionally it will switch off unexpectedly. I'm guessing the reason the battery won't charge may be something to do with the motherboard and over-heating.

Any suggestions on what I can do to fix this problem?
Probably my own fault for buying a Dell...Haha!
 

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RELEVANCY SCORE 90.4

Hi,
I have been using my dell inspiron for about a year and half and it worked fine. But one day i plugged my charger for charging laptop and mouse goes mad... it starts moving to and fro of its own without me touching it.i googled the problem but did not found any helpful material. i installed the ALPS driver and the only help i get is i turn of my touchpad when charging and use a usb mouse instead.Anyone please help.
thanx.
Asad.

A:Dell Inspiron N5110 touchpad problem when charging

Hi Asadmujtaba,
I have sent out a friend request once again. Kindly private message me the service tag.
Awaiting your response!

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RELEVANCY SCORE 90.4

Hi everyone
i recently purchased DELL N5010 INSPIRON, but now it give one problem. It is not run without AC power. and when i point the battery through mouse it show
"17% available (Plugged in, Not Charging).
and battry light flashing 4 times with orange light after a second. It is the bug or any hardware problem, becuase the bettery may be only 2 month old.
I search on the web, but found fake solution which is not applying to solve it.
If any one have a solution then i appreciated it before solving this one.
 
Thanks and Appreciated in Advace.
Haq Nawaz
 

A:Dell N5010 inspiron Battery (plugged in , not charging)

I had the same problem with my dell inspiron 5010. The problem is most likely with the connector on the back of the laptop. There are 3 type of connectors, +19.5v, ground and sense.
I resolved it by bending the pins towards outside leaving the center pin (sense) free.

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RELEVANCY SCORE 90.4

The flickering only occurs when the laptop is charging. It happens when I play games, and I have noticed it happen occasionally when I open the start menu. When playing games, it looks like the flickering may be changing the screen resolution. The flickering does not occur on a second screen when using an HDMI cable. I have installed all of the updates for the device and tried adjusting the screen refresh rate.
Could this be an issue with the power cord?

A:Dell Inspiron 5555 Screen flickering when charging

Hi there, Since the flickering is only local to the notebook and does not follow the HDMI connection (is that even when charging it?) this most likely is an issue with the screen itself or the cable attaching it. However, have you tried updating to the latest BIOS on the system? I know you mentioned updates, but that might be something worth trying first. Best,Brad

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RELEVANCY SCORE 89.6

Hi,
I have a problem with my screen. My screen flickering only when gaming and plugged in. But when i plugged out the flickering stop. Also, when the power still plugged in but i don't play any game (just browsing, playing video, etc) there is no flickering at all. So flickering only occurs when gaming and charging.
I tried connect to other screen with hdmi, flickering only occurred at my laptop screen. The second screen is fine.
I tried update my bios, adjust power plan, update my nvidia, adjust screen frequency from 60 hz to 48 hz, but there is nothing happened. The problem is still there.
Can you help me with my problem?
Sorry for the grammar.
Regard.

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RELEVANCY SCORE 89.6

I will try again with posting this. I dont see anything against terms or rules in my post. I would like some advice and opinions on this issue and if my grievance is reasonable?
I purchased this laptop in early December 2014. I would like to add that this laptop cost me close to £1000 when purchased. Purchase was direct from Dell.
2 days ago, the laptop developed a fault where it would not longer accept any charge from the charger.
No notifications or messages on the laptop informing me of any faults with battery or charger.
I use this laptop for work and i am self employed- this is a very important tool for me and my business will come to a halt without it.
I contacted customer support and through diagnosis they inform me that the motherboard needs replacing. The charger when plugged in, has the green light come on but when plugged into the laptop the green light on the charger flickers and turns off. I am told the motherboard is sending a current back and causing the fault, preventing the laptop from charging.
Dell are asking me for £600-700 which is nearly the cost of the laptop new. An engineer will come out and replace the board.
This is completely and wholly unacceptable. The laptop is just over 2 years this month- It is a £1000 machine and was a high spec, premium multimedia laptop from the 7000 series which is supposed to built and made to a high level.
This is not an entry level budget laptop. I would expect a battery or charger to fail after this p... Read more

A:Dell Inspiron 7537 no longer charging- motherboard failure

It could easily be just the DC jack
www.parts-people.com/index.php
If it's not that, then the mainboard needs to be replaced as you've been told.

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