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Yoga 11e Chromebook sleep/charging problem

Q: Yoga 11e Chromebook sleep/charging problem

Hi, I have following problem: If I charge my chromebook and have it in sleep mode (e.g. closed lid), it will turn off (crash) after a while. Powerwash hasn't solved the problem.I like to just put the chromebook in sleep all the time.I got it 6 months ago and it started that behavior about one month ago.I would appreciate any help. Thanks,orakeldel

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RELEVANCY SCORE 200
Preferred Solution: Yoga 11e Chromebook sleep/charging problem

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RELEVANCY SCORE 69.2

hi i have just bought a acer chrome book which hasnt got any warranty left. my chromebook is pretty much brand new the condition is amazing but my chromebook wont charge. now i have researched the problem and it seems like there is a common fault with this model so has there been some kind of recall on these machines as it seems like it is happening to alot of people?thanks mike 

A:acer chromebook 13 charging problem

Nope, no recall on them. Remember that when you see a 'lot of people' complaining about something it likely just means that most people don't have anything to complain about and so they stay quiet.  The most common charging problem seems to be a poor connection between the charger and the computer. Check to make sure the center post of the socket on your Chromebook hasn't been pushed in. Verify (if you can) that the charger worked fine on another system. Last step would be to check out the internal connection, it's not unknown on laptops for the charging board to be disconnected from the motherboard. If none of those help you might have a battery issue. You mention it's a new unit, but out of warranty, is there any chance it's been sitting with a discharged battery for a significant period of time? The batteries in these things really don't like being discharged past a threshhold...

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RELEVANCY SCORE 69.2

hi i have just bought a acer chrome book which hasnt got any warranty left. my chromebook is pretty much brand new the condition is amazing but my chromebook wont charge. now i have researched the problem and it seems like there is a common fault with this model so has there been some kind of recall on these machines as it seems like it is happening to alot of people?thanks mike 

A:acer chromebook 13 charging problem

Nope, no recall on them. Remember that when you see a 'lot of people' complaining about something it likely just means that most people don't have anything to complain about and so they stay quiet.  The most common charging problem seems to be a poor connection between the charger and the computer. Check to make sure the center post of the socket on your Chromebook hasn't been pushed in. Verify (if you can) that the charger worked fine on another system. Last step would be to check out the internal connection, it's not unknown on laptops for the charging board to be disconnected from the motherboard. If none of those help you might have a battery issue. You mention it's a new unit, but out of warranty, is there any chance it's been sitting with a discharged battery for a significant period of time? The batteries in these things really don't like being discharged past a threshhold...

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RELEVANCY SCORE 58.8

I have recently purchased a number of the new HP Chromebook 11's for our school.  Several of them will not charge (light does not come on when plugged in - I've tried multiple chargers so it's not the chargers).  Anyone else experiencing this problem?

A:Chromebook 11 not charging

See this: http://www8.hp.com/us/en/hp-information/recalls.html http://www.androidcentral.com/this-hp-chromebook-11-replacement-charger  

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RELEVANCY SCORE 58.4

Hi all,My Yoga with Win10 have two issues: 1. When I turn off the laptop and the display goes off, the computer will "turn off" but not fully - cooling fans continue to running. Hold down the button to turn off after 5 seconds shuts down completely. 2. When using the notebook Batteries so when you turn on the power cable laptop freezes ... when I unplug the power cord notebook unfreezes. Either helps you connect and disconnect cables as long as it starts to work with the attached cable, or restart ... Does anyone have any advice?Thanks jam

A:Yoga 2 Pro 13 - power off and charging problem

I am experiencing the exact same prblem! Does anyone have a solution for this? 

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RELEVANCY SCORE 58.4

  A couple of weeks after warranty expires, my Chromebook CB3-111 will not charge while plugged in. After reading many on-line forums, I decided to purchase a new battery.  After installation, the problem still persists: battery light remains orange, and battery % icon shows 1% (even after hours plugged in). Is there a need for a new charging cord?  Is there some voltage regulator on board not allowing batter to charge?

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RELEVANCY SCORE 57.6

Had to reformat with the recovery software.  Every day or so I have to redo the Chromebooks (4 of them), it started with an OS update....any ideas?

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RELEVANCY SCORE 57.6

I?ve had this chrome book and charger for 2 years now and I used it a few days ago but just took it out to realize it was dead. I went to go charge it and when I pluged it in, the light didn?t flash. Not thinking, I left it in to ?charge.? When I and back, I tried to turn it on and when I hold the power button down on the side, the light repeatedly flashes quickly. I?ve tried many different outlets, but the chromebook won?t charge. I don?t know what?s wrong...any help?

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RELEVANCY SCORE 57.6

I?ve had this chrome book and charger for 2 years now and I used it a few days ago but just took it out to realize it was dead. I went to go charge it and when I pluged it in, the light didn?t flash. Not thinking, I left it in to ?charge.? When I and back, I tried to turn it on and when I hold the power button down on the side, the light repeatedly flashes quickly. I?ve tried many different outlets, but the chromebook won?t charge. I don?t know what?s wrong...any help?

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RELEVANCY SCORE 57.6

i had to make recovery and it failed and i brought win 10 image on usb and i recoverd itbut when i connected my charger it give no thing not charging and not showing that the charger is conected at alli have to long press the power button till the device turn on then turen off after that every thing workedbut i noted that it happend again when the lap frezezz  while shutting down sometimes and i have to turn it off by long press so i have to long press for  10 or 15 seconed to be aple to charge again cuz if i conect the charger it gives nothing on screen or blinking and im afraid that someday this hint stopps alsocan anyone tell me what is my problem

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RELEVANCY SCORE 57.2

Mfg date for this laptop is Oct 2014, Windows 10 OS. About a month back battery power was about 25% when I plugged charger in. the screen became brighter, means it was charging. Suddenly the computer shut down and though charger was connected, the charging light went off. Thereafter the computer did not turn on either with charger or without. Even the charging light did not turn on. Changed the charger as well as cable but neither charging indicator turned on nor computer turned on. It was like battery fully down and charger not connected. Took it to Lenovo service center and they made it alright and told me that they had disconnected the battery and reconnected. The power left in the battery was still 25%. Exactly same thing happened once again yesterday and I disconnected the battery and reconnected and it worked. Since it happened second time, whatever the problem may be, was not solved permanently by above procedure. Can someone help what could be the reason and how to solve it permanently?

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RELEVANCY SCORE 57.2

Hello there,I have a 14-inch Lenovo Yoga 500, and it seemed to be working perfectly fine until now, since the charging port is literally unusuable. To begin with, the issue was very minor and turning the cable around or moving it would fix the problem. However, as time went on, it became harder for me to plug the charging cable, because the laptop wouldn't respond. After a while, I realised that there was a sweet spot and I managed to cope with that, but the laptop would still cycle between charging and not charging which meant that the laptop was charging at a slower rate. Unfortunately, now it has become impossible for me to use my laptop, because I have to spend a lot of time playing with the cable in order to get my laptop charged, but the problem was that even the SLIGHTEST touch would interrupt the flow and the laptop would shut down. Now I think that there isn't a way that I can adapt to this situation, because it keeps getting worse... I read online and some people said that Lenovo can change the motherboard if the laptop is still in warranty, which unfortunately isn't the case here. So now, I'm quite stuck and unsure of what to do. I really would appreciate any help towards my problem and if you can tell me how much it would cost to change the motherboard, or fix it by an easier or more efficient way. Thanks for any help in advice,Koce.EDIT: I have also tried out different cables, but the result was the same.

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RELEVANCY SCORE 57.2

I've had my c720 for a little over 2 years now and an issue just started recently that whenever the chromebook dies and I put it on the charger it doesn't want to turn back on. It used to be i could let it sit(even though the charging LED wasn't on) for a few minutes, open it back up and it would be charging. Now it's been to where i let it sit for a whole day, no charging LED indicator was on. It wouldn't turn on, but when i looked at it the next day the charging LED was on. Opened it up it was fully charged. It's been progressively getting worse every time it dies. I have taken to not letting it die anymore and haven't had anything else happen with it so far. What could be causing this issue? I haven't ruled out the charger yet because it still charges just the device itself not indicating it's being charged or turning on until fully charged. I know it's out of warranty, but around what price range am I looking in repair costs? I love my chromebook and don't want to have to get another or loose my info ): 

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RELEVANCY SCORE 57.2

I've had my c720 for a little over 2 years now and an issue just started recently that whenever the chromebook dies and I put it on the charger it doesn't want to turn back on. It used to be i could let it sit(even though the charging LED wasn't on) for a few minutes, open it back up and it would be charging. Now it's been to where i let it sit for a whole day, no charging LED indicator was on. It wouldn't turn on, but when i looked at it the next day the charging LED was on. Opened it up it was fully charged. It's been progressively getting worse every time it dies. I have taken to not letting it die anymore and haven't had anything else happen with it so far. What could be causing this issue? I haven't ruled out the charger yet because it still charges just the device itself not indicating it's being charged or turning on until fully charged. I know it's out of warranty, but around what price range am I looking in repair costs? I love my chromebook and don't want to have to get another or loose my info ): 

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RELEVANCY SCORE 56.8

Hi my friends, before I say what is the problem and which process I passed last few weeks. My computer model is Yoga 500 14ISK. 3 months ago it started not charging battery and I think that is just self protection for battery and I didn't care for 2 months, because I wasn't using battery anyway. But But when I search internet few weeks ago I realize that is a system problem. Also after decrease to %0 and  when I plug in the electricity, it wouldn't let me open computer at least 10-15 minutes. Then I started to search solutions. These are what I did so far: First, I check battery if it is okey, and because of only 2 years old laptop and I didn't use battery so much it says battery is healthy like new one. Second, I found the lenovo optimizer program and try the calibrate the battery, I started program and wait for 8 hours. At the and it said unsuccessfull and also said battery not detected. Then finally, I think maybe it is because of bios update needed and I was correct. 11 April 2018, Lenovo announced a new BIOS update for this kind of YOGA series laptop, Which is must be good for me, and must solve the problem. Here is the following lenovo support link explain what was the problem and information about BIOS update: https://pcsupport.lenovo.com/ca/tr/products/laptops-and-netbooks/yoga-series/yoga-500-15isk/download... But the real problem is when I try to update new BIOS vesion the system gave me this error:------Error: not enough batt... Read more

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RELEVANCY SCORE 56.4

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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RELEVANCY SCORE 56.4

I have a Dell Chromebook from my high school, it stopped charging past 10% so I took it to the school tech department and they replaced the battery. That night it still wouldn't charge past the percent it was on when I plugged it in but the battery was going down, so I turned it off and let it charge over night at 46%, in the morning it was at 44%. I took it back to the school and they changed the charger port and now I'm trying to charge it at 14% and it's not charging past 14%. Keep in mind the charge symbol is showing saying that it is charging, please help, I need this for school.

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RELEVANCY SCORE 54.4

A photo colleague dumped his Chromebook on my lap (gratis) with some [email protected]#$ comments ... I will not comment as to why, and I thought this could replace my clunky W540 for pre made portfolio/slide or video presentations. OK, here is the deal.  The Cloud storage is nice, but I'm off on the road with no WiFi, at a client's house. Last time I tested the Chrome Cloud, the presentation 'stuttered' and the flow was disconcerting, and was a discredit to my abilities. I have mutliple prsentations, and 16gb is not enough, particularly when visiting distinct client with different or multiple  portfolio requirements. Is there any way to change the 16gb standard card to a 64gb (There are now 200gb micro SD cards!): Sandisk 200GB SD - The future. I hate to fiddle with the built in SD port, not counting the potential loss of these tiny cards.  I would like it to be an  internal or at least sealed and protected from accidental 'pop-outs'. As the eMMC is actually built on the SD card protocol, can I open and replace the meager 16gb with a more modern larger storage for of WiFi use. Any hack or hints before I pass this unit off, would be appreciated.  Incredible 'oyster' closure system.  Even the Chrome Pixel has a lid finger catch groove.

A:Yoga 11e Chromebook

I do have and use the "SanDisk Connect Wireless Media Drive":  Did not try it in Chromebook yet, as the Google Store does not seem to have the Chrome extension.  It does play well on my Adroids (Cell and Tablet). Sandisk Wireless Media drive. That may be a way to go if I can get it to work as just a raw drive using some workaround software controls.  I guess another workaround and something else to carry & lose.  

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RELEVANCY SCORE 54

I am still fighting with "260 will not wake up from sleep problem" described in my post: https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/ThinkPad-Yoga-260-cannot-wake-up-from-s... I tried everything, fresh restore (5 times), boot from linux live, the laptop can't manage correct sleep, hybernation and even a simple shutdown. I can only switch on and off by pressing power button for more than 10 seconds. I tried to update the bios (from the lenovo website or from a bootable ISO) but it does just half of the job, when it tries to restart do finalize the process it goes again in a frozen state and can only restart by pressing power button for long time. Ok my laptop is out of warranty, but this has been clearly caused by a lenovo update, before that the lapotp was performing perfectly. There are several people with thinkpad reporting the same problem, lot of them with my same 260. The last one IDENTICAL problem 4 days ago: https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Yoga-260-Does-not-wake-up/m-p/3930549 This is unacceptable, I went to a lenovo assistance and they asked me 750euros to change the motherboard. WILL NEVER BUY ANOTHER LENOVO. I would like to hear an opinion from a Lenovo operator reading this forum, if any.

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RELEVANCY SCORE 53.2

Hi all, I bought Yoga 11e Chromebook for a high schooler in my family, and she was happy with it. A couple of weeks ago, in her science class she couldn't access some web resources - I bet they written as "Windows or Mac only" web resources.   Now, I am thinking installing Windows on it, to make her school life easier - Because she is a student she can have a Windows license at no cost from government software centre for students.   The machine is still under warranty and I would like to know: 1. Will Lenove be helpful to provide me all the information?2. Can I do this without warranty void?3. Is it possible to install WIndows on Yoga 11e Chromebook?4. Where can I find the installation procedure?   Thanks!

A:Installing Windows on Yoga 11e Chromebook?

As long as you can enter development mode I beleive you can install Windows on it (assuming the hardware meets the requirements) http://gbatemp.net/threads/how-to-install-windows-8-on-your-google-chromebook-pixel.350111/ While it is for the pixel, the instructions seem to be universal for chromebooks.   I'm not sure about warranty voiding though. 

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RELEVANCY SCORE 53.2

Hi, Has anyone had any success using the N23 Yoga Chromebook and a USB serial adapter.  I have verified that my USB-A port is good but I have tried several different USB to Serial Adapters and none of them are being recognized.  Several hours of research today led me to a suggestion that requires modifing a file in the root filesystem "android.hardware.usb.host.xml" and I would rather not do that.   Any suggestions are greatly appreciated. Thanks,Kevin

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RELEVANCY SCORE 52.4

Last week, I purchased a refurbished Lenovo ThinkPad 11e Yoga Chromebook.  When I received it, it was sealed in the original packaging with a sticker indicating that it had been refurbished at a Lenovo facility.  When I turned it on, I got stuck at the Enterprise Enrollment screen.  It seems that it was registered to the domain of the original owner and would not let anyone login without credentials for that domain.  The trackpad was also non-responsive, but I figured once I logged in, I could toggle the trackpad settings and get it working. There was a link to contact Google for help with this, so I followed those instructions.  Google said that they could not help me, and that I'd need to contact the original owner to have them de-register the device.  Since I had no connection to the original owner, I contacted the seller who apologized and told me that, since the device had a full warranty, Lenovo should be able to fix the issue. So, I contacted Lenovo for help on Sunday.  The Tech Support Agent that I spoke to first tried to tell me to return the device and get something that ran Windows since Chrome OS and Android are inferior(!).  Anyway, once I assured him that I did indeed want a Chromebook and knew all about Chrome OS, he told me that I could send it in for repair, and that all they'd need to do was wipe the system and re-install the OS with a consumer image instead of the enterprise image that was on the m... Read more

A:EasyServ Repair Problems 11e Yoga Chromebook

Just wanted to update this.  I spoke to one of the managers (i think) in the Depot who took responsibility for the repair of my new Chromebook.  Long story short, it's been repaired, I received it back today, and it's working.

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RELEVANCY SCORE 52.4

I think im affected by this battery problem https://support.lenovo.com/us/en/documents/ht102953 the image installs succesfully but i cant see any message in the syslog saying anything about the battery update, because is empty all the time. top tool shows an uptime of 30 minutes... long enough for the upgrade to finish. I tried it several times. how can i tell what version of the battery firmware am i running? im still getting very low battery live (around 2h) thanks!!










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A:very short battery live in my yoga 11e chromebook

 
ablackoka,
 
The symptoms seem to match .   The support tip you reference is being updated in the next 24-48 hours.
You might try this alternate / new solution....
 
SYMPTOM: 
 
In ThinkPad 11e Chromebook and ThinkPad Yoga 11e Chromebook, the battery may experience poor longevity or not be able to power the system with the battery alone.
 
 
SOLUTION:
 
To update the battery firmware:

Logon to the Chromebook and update the Chromebook to the latest version of Chrome OS. (https://support.google.com/chromebook/answer/177889?hl=en)
Press Ctrl-Alt-T to enter the crosh terminal page.
Plug in the A/C power adapter and keep it plugged while performing the following step.
In the crosh terminal page, type battery_firmware update and press Enter to update the firmware.  It may take up to 10 minutes.  Do not remove A/C power until the update has completed.

 

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RELEVANCY SCORE 52.4

Hi, I'm looking for the write protect screw on the Lenovo Yoga 11e 3rd Generation Chromebook. I cannot remove the Keyboard Bezel, so I wanted to ask, is this screw that is next to the M2x4, and above this chip, the Write-Protect Screw? Thanks.

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RELEVANCY SCORE 52

I recently got my Yoga 11e Chromebook and the wireless-status indicator which is ontop of the laptop's screen.  When I shut my laptop down, the light doesn't go off. Everything else is off like the ThinkPad light. It is draining my battery power and I looked through support and I couldn't get any help from it. I have the latest Chrome OS (Version 39). I believe it could be a hardware problem but if it is a software problem, can you please advise me on how to fix this problem.  Thank you

A:Yoga 11e Chromebook Wireless-Status Indicator prob...

Any help at all? I desperately need help.  I found out that some other people who got the same laptop as mine have this problem and some don't.

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RELEVANCY SCORE 52

I just got a new Yoga 11e Chromebook and can't get the two-finger right-click touchpad function to work. The Settings for the touchpad don't seem to apply. Any ideas?  I went to the Lenovo support site to see about updated drivers, but none were shown.

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RELEVANCY SCORE 50.4

Earlier today, I had shut the lid on my Chromebook (putting it into standby mode) and had put it away. At this point it had full power. About half an hour later, I had opened it up again, but it had shut off, and I coudn't get it to turn on again until I plugged it in to auxilary power. When it revived, it still had full battery, but had forgotten the details of the network until I had signed in. This is similar to another issue, wherein the system will occasionally stop opening and running user-installed applications and block any access to local storage (such as viewing and downloading files), citing lack of permission (which does not apply otherwise), until restarting and logging in again. My device is fully up-to-date on the stable update stream. Why am I having these issues? Are there any ways to fix this permanently (aside from purchasing a different device)?

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RELEVANCY SCORE 50.4

Earlier today, I had shut the lid on my Chromebook (putting it into standby mode) and had put it away. At this point it had full power. About half an hour later, I had opened it up again, but it had shut off, and I coudn't get it to turn on again until I plugged it in to auxilary power. When it revived, it still had full battery, but had forgotten the details of the network until I had signed in. This is similar to another issue, wherein the system will occasionally stop opening and running user-installed applications and block any access to local storage (such as viewing and downloading files), citing lack of permission (which does not apply otherwise), until restarting and logging in again. My device is fully up-to-date on the stable update stream. Why am I having these issues? Are there any ways to fix this permanently (aside from purchasing a different device)?

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RELEVANCY SCORE 49.6

Hi. I recently bought a Lenovo Yoga 500 laptop, and I'm quite disappointed. When I plug in my charger, 9/10 times it starts to charge, then immediately stop charging, then charge again for a second. This results in never charging. Eventually it charges normally, but it's completely random and sometimes requires 5+ restarts. I need this laptop for school so taking it off for repair is hard for me but I will do it if there is no other way. I got a second charger from a friend and this still occurs, so the problem isn't with the charger. Anyone have any idea for a fix? Thanks













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A:Yoga 500 charging for one second, then not charging for one second

Hi Wine3,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with the battery not charging in your Lenovo Yoga 500 laptop.
 
Try to reinstall the energy manager and check for the issue.
 
Click here for the energy manager for windows 10.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S

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RELEVANCY SCORE 48.4

My Yoga 370 is connected to Lenovo USB3 dock and is being charged through it's USB-C connector.In power options it is set to sleep after 2 hours when on battery and to never sleep when charging.However it does go to sleep when left unattended (while connected to the dock).If that matters, I have limited battery charge to 90% and it says "connected, not charging". Is there a known issue, or how do I debug this?

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RELEVANCY SCORE 48.4

So I'm out of town and I forgot my power cord for my laptop. I am using someone elses HP charger but it only charges when it is in sleep mode or the power is off. The charger that came with my laptop I beleave was a 65 wat charger but I'm not 100% sure. The one I'm borrowing is 45 wat. Is there anyway to get the charger to charge when my computer is in normal use? 

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RELEVANCY SCORE 48.4

Hi  A recurrent question but I did not find the answer for my laptop and the Lenovo setting application doesn't provide the feature. I want to be able to charge my phone on the USB port when the laptop is in sleep mode with AC plug-in. Where can I find for my laptop the option "USB always on" ? I check the BIOS and nothing there around USB charging and the Lenovo setting application section Power Management does not show any option for the USB. Should I go in a special application ? Is it standard or should I install the Lenovo companion ? Thanks for your helpRgdsNicolas

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RELEVANCY SCORE 48.4

Hey everyone,

I am just wondering how to prevent my laptop from sleeping when my iPod is connected to the USB port and charging. If I recall correctly, this was something that was enabled but I forgot how to get this back.

Thanks in advance!

A:Preventing Sleep when charging iPod?

You can alter the power settings and set sleep to never, but you will likely want to do this only when charging, then set it back to extend battery life.

Power Plan Settings - Change

iPods will not charge when the pc is asleep, and it can actually drain their batteries, unlike other chargers. Apple, go figure

A Guy

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RELEVANCY SCORE 48.4

I have an Yoga 500 that idles charging, meaning that being working on AC power it will hold 15% but not charge further then that. Sometimes but not allways it will hung in between balance mode and power saving mode. The battery seams to be fine as attached test log. I have noticed that the internal power cable is somehow damaged and ordered a new one, but have been reading about faulty motherboards and wonder if this would be one of them as I just got the laptop and I don't know if the previous owner ever took it back to lenovo. I wonder if anyone had similar problems and if there is any way of sorting it out.

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RELEVANCY SCORE 48.4

I was recently given a Yoga 910 which has barely been used and it seems that i cant charge it unless its off. When its powered on and plugged in it just says its on battery.  I preformed the following stuff: I thought it could be the charger but i tried my macbook pro 15inch USB c charger on it with the same results. Ive tried to reinstall the OS but that didnt work. I took off the back plate and removed the battery then held the power button for 30 seconds but that also didnt work. Has anyone had this issue and fixed it?Its such a nice laptop i would like to get some use out of it. I even tried to update the bios but the software says it has to be plugged in to do that.

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RELEVANCY SCORE 48.4

Earlier today, my Yoga 3 Pro decided to stop charging.  When plugged in, the battery continues to drain as if it was not plugged in.  I have tested the A/C adapter by plugging in my phone with a micro USB and that worked fine, and the USB charging slot works when my wireless mouse is plugged into it, so I assume it must be the strange Y3P USB cable that is not working.   Would a normal USB to USB cable work for charging my laptop?  If not, how do I replace that "kink" USB cable?  I haven't seen any for sale anywhere and I'd rather not have to pay $40 for a whole new charger on the Lenovo site if the cable is the only issue.













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A:Yoga 3 Pro Not Charging

Hello and welcome,
 
The Y3P and its charger need that special cable.  The charger and laptop have an extra set of pins in the USB sockets that pass 20V to charge the laptop.  A standard USB cable doesn't support those extra contacts.  The charger also provides 5V on the standart USB pins.
 
Your test of the charger with a your phone shows that the 5V portion of the charger is working but doesn't verify the 20V portion.  It's possible that the charger is bad.
 
When you plug the laptop and charger together does the battery icon indicate that AC power is attached?  You could have a bad charger, a bad cable, a bad laptop connector (or other component) or the battery management software could be messed up.
 
Sorry I don't have an easy test or fix.  It may be necessary to actually swap the cable and charger to diagnose this one.
 
[edit] The Y3P is a fairly new machine.  If this is under warranty, support should be able to help you:  1-877-4-Lenovo, 1-877-453-6686
 
Z.

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RELEVANCY SCORE 48.4

Hi everyone, When I am using my laptop Yoga 720 and I plug the charger in, it seems to charge for around 30 seconds and then the battery animation slows down and then stops, and the battery % does not increase. It seems to charge okay when the laptop is closed and charging but this is very frustrating. Can anyone provide and idea on why this is happening?

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RELEVANCY SCORE 48

Hello, we got 2x Try-and-Buy Lenovo Yoga Tablet Laptops (an X1 Yoga and a Yoga 260) to evaluate their suitability for our company, since we intend to upgrade several of our employees laptops. However, ever since we got the devices we noticed on both of them frequent issues with the display and waking from sleep. Very often the laptops won't wake up properly with the screen staying black. In those cases the display-backlight seems to turn on, and I assume the system is running somehow in the background. Putting the computer to sleep again (e.g. by closing the lid) makes the computer wake up properly on the second attempt. Different error in the same category is when a video is running and the laptop is connected to AC - plugging out the AC cord made the screen go black while the media content's sound kept playing. All drivers were updated to the newest version via Lenovo System Update 5.07.0029. Any ideas? I also tried to open a support ticket, but Lenovo wanted to send and install a new display (!). Apparently, that seems like a driver/software issue?! Best regards

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RELEVANCY SCORE 47.6

I have the same problem, tried the aforementioned solutions, to no avail. I think this is a design flaw and no simple solution. I suspect some type of viltage control board has failed.It woukd be nice to know what the sikution is, even if it is too expensive to fix.

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RELEVANCY SCORE 47.6

for starters, this is a sony vaio e series laptop...

I know, if I enable the option, when I do a normal shutdown I can charge, say my mp3 player from my usb 3.0 port.

what I want to know is if I close the lid like I normally do at the end of my day, can I charge my device and not say..wake the computer from what is essentially a hybrid shutdown type sleep mode?

A:charging from compatible usb 3.0 port in sleep mode

You should be able to close the lid while still charging the mp3.

I Do this on my desktop and laptop.

I think it is just as long as windows can detect that a device is plugged in. Once plugged in you can put it to sleep without worrying that it'll stop charging.

Hope this helps!

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RELEVANCY SCORE 47.6

Hi I turned on my Yoga 3 after a long time briefly. It showed battery as discharging and shut down after 5 minutes.  The charger is connected and I've tried various adapters but it is not even showing a charging signal light now. What can I do or get checked?

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