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Refurbished windows 7 computer

Q: Refurbished windows 7 computer

I bought a refurbished windows 7 computer and after the set up i went on internet explorer to download a better browser and then a coloured screen appeared so i had to hold in the power button and start it up again and then it did it again please help urgent.

Preferred Solution: Refurbished windows 7 computer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Refurbished windows 7 computer

We are going to need more info. what is the make/model of the pc and what version of 7 is on there? Where did you purchase it from? What did the error state?

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I am trying to fix a computer for a friend that was dug out of storage and the password forgotten.  After I couldn't reset the password or otherwise gain access to it, I decided to reformat and install the OS fresh.  Upon installation, the product key on the side of the computer is invalid.  There are two CoAs on the computer, one, seemingly the original, that is marked DO NOT USE, and another that is marked refurbished.  I tried the serial on the refurbished sticker first, but neither one works.
I read somehwere in the endless sea of nonsense about such an issue, and one theory was stated as Microsoft 'negated' the refurbished product keys for some reason or another.  The thread was so old that the link provided as proof didn't work anymore.
Anyone have any idea what's going on here?  I believe I may have bricked this apparatus.

A:Windows XP Pro refurbished computer activation

Hello, and Welcome
You need to activate by phone. If that does not work you can call this number (U.S. only) and keep trying until you get a live person. Explain the problem and the two COA stickers.
Win (888) 571-2048

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Hi, I turned on my refurbished computer and the power got cut off before I could finish setting up as per the instructions that were sent with it. Now it is stuck on a screen that says the account is disabled, contact your administrator. There is only an OK button and it does nothing. There is NO power button so I can't do shift+restart, window button + R doesn't do anything and I've tried everything to start in safe mode to no avail.... Please help!

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Opinions please. I have the chance to purchase a refurbished Dell OptiPlex computer. It has: Intel P4, 2.4 GHz, 2 GB DDR RAM, 160HD 7200 RPM, Pioneer 18xDVD +R DVD RW dual layer, ATi Radeon 9550 AGP 256 MB DDR w/VGA, DVI, TV out. It comes with an 18" Dell Ultra Sharp flat panel LCD monitor, Harmon Kardon speakers, Windows XP PRO w/SP2, Windows Office XP PRO. 5 PCI slots, 8USB ports (2 frt and 4 rear), 2 serial ports, 1 parallel printer port, key board and mouse. Seller claims it is upgradeable to Windows Vista. All for $720.00. Question, I am an average user not into business computing just small time gaming and home style browsing. Is this a buy or is it a better choice to purchase a new Dell home PC and probably pay more. Thanks in advance.

A:Refurbished Computer

Do NOT buy that computer. Its not that great of a computer expecially an optiplex with a P4 2.4. the 18" monitor is nice as well. But you can get a new dell with a 19" flat screen for like 699 and it comes with a warranty.

If you are looking to play some games, do not use Windows Vista. I have experienced this myself and it sucks for gaming. There are barely any updates and drivers for it yet. I reinstalled my XP for the time being. And for like 50$ you can get an OK video card off of www.newegg.com that will be better than that 9550 whichs sucks anyways.

With this Dell right here, it would beat the crap out of that used computer you were looking at.

It comes with;
19" Flatscreen Monitor
Pentium D Processor (Dual Core @ 2.8Ghz Which is basically 2.8 x 2 = 5.6Ghz)
1GB Dual Channel Ram DDR2 667Mhz
250GB SATA HDD (7200 RPM)
48X CD-RW/ DVD Combo Drive
Intel® Graphics Media Accelerator X3000
Integrated 7.1 Channel Audio
Windows Vista Premium

Yes this computer only comes with 1GB of ram, but that is enough if you dont plan on doing any serious gaming. ANd As for Vista, call them up and tell them you want XP and not Vista, but if you really want Vista go for it.

You can mess around with that Dell setup and customize it a little to even make it cheaper or a little bit more to have some nice components.

VGA card - I would be willing to bet that is does not have PCIe x 16. More than likely it has an AGP slot and a PCI x1 slot. Go with an AGP sl... Read more

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Is there a reason why there would not be a clean service tag number assigned to a certified refurbished computer?  According to tech support, I get a service tag not supported message on My Dell Downloads because of that.

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I fried my motherboard today. See other post to discuss that thread.

Right now, I'm asking about the pros and cons of buying a refurbished computer so I could stick with Windows 7 Home Premium 64-bit, rather than buying a new unit with either Win 8 or 10.

I'm not a techie at all. I really do need plug and play (or is it plug and pray), so I can just take it out of the box and make it go like it's supposed to, without worrying about how long it'll last!

My very first laptop, years ago, was a refurbished Compaq. It worked ok but never quite like I thought it should have. So, once burned, twice remembered keeps popping up in my mind.

I think it's a question of how strongly I insist on sticking with Win 7, right? I like its look and feel, vs. the tiled, touch screen stuff I've seen in Win 8, and I presume Win 10 will be more like 8 than 7. So I don't know what to do!




A:Solved: Pro/con of refurbished vs new computer

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Is there a way to tell if Microsoft Office was installed in a refurbished computer I bought from BestBuy online?

A:A way to tell if Office was installed in a refurbished computer?

Beside looking in uninstall a program/ programs and features and see if it's listed there ?

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I recently got a Dell OptiPlex 755 (it was free). It needed a HDD and I maxed out the memory. I also installed a floppy drive and the original video card that it cam with but wasn't included.
I have a copy of XP that I'll be installing. With this new ransom ware going around, should I only have the XP computer plugged in to my network while updating it. I see that Microsoft released an update to combat WannaCry.

A:installing XP and updates on refurbished computer

I don't know about your inquiry, but just a heads up, if you've maxxed out this computer's RAM, that means that you have installed 8GB of memory. If your copy of Windows XP is 32-bit and not the rarer 64-bit, the OS will limit the available used RAM to 4GB.

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Dell Demension 3000 Intel celeron D processor320 (2.40GHz)
and 256K Cache
512MB Non-ECC
DDR 1x512

Warranty for 1 year, up in Oct:

Bought in October directly from Dell, last year, many problems since.
Called Dell in January due to lost: modem and Internet and sound, and use of CD Drive
Dell said we needed to "Restore:

Did that: worked for about 3 weeks

March: same thing, called Dell they sent out CD to Reformat entire system, wiped out entire computer, to brand new. YEAH RIGHT, half the software that was on my computer when sent out wasnt on the CD'S sent out, also sent out wrong Driver CD wasnt for Dell Demension 3000, had to download drivers from internet site.

June: Java Virtual Machine Launcher~ couldnt find the main class. Lost modem and internet and CD ROM drive again.

Called Dell on that, AGAIN they had me Reformat entire system everything wiped clean again.

Still not ALL software that was installed that I asked for, when I sent for the &*&* thing in October wasnt on the second CD sent out. They say they no longer make
demension 3000's

Called Dell today was on the phone for 2 1/2 hours with different people, hardware, customer service back and forth, giving me the run around. UGH

Finally I really got mad and asked for a manager or supervisor, talked to someone higer, but all I got was that she would have a manager from Dell "Exchange" call in the next 12 hours and promised this issue would be resolved, YEaH right.

... Read more

A:UPDATE: Refurbished computer coming is...

Number 1, read the terms of the warranty and see what items are covered and what items are not covered.

Write a formal letter to Dell while the warranty is still in effect describing the problems you have encountered with the machine and Dell's remedies that have failed.

Describe fully what you expect Dell to do to correct the deficiencies subject to the terms of the warranty.

Now most importantly, make a copy of your letter for your records, then mail it to Dell by Certified Mail, Return Receipt Requested. When you receive your return receipt back from the post office be sure and keep that receipt since this is proof that they received your complaint while the machine was in warranty.

RAISE HELL about the deficiencies, remember "the squeaky wheel gets oiled".

If Dell fails to address the deficencies that are warranted, then file a complaint with your States consumer advocate (if your State has one). If your State does not have a consumer advocate, contact your State's Attorney Generals Office for advice (possibly your State may have a "lemon" law that will cover your situation.

If Dell fails to respond, contact your attorney for advice as how to proceed.

If you don't send your correspondence by Certified Mail with a Return Receipt Requested at some point Dell may just say they were not properly notified of the problems.

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Is there a way to tell if Microsoft Office was installed in a refurbished computer I bought from BestBuy online?

A:A way to tell if Office was installed in a refurbished computer?

Beside looking in uninstall a program/ programs and features and see if it's listed there ?

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Hi all,

Lately I've been taking a break from my gaming tower and have been focusing on school with my laptop. My laptop is a dell latitude D630 with windows 7 home premium.

I'm currently looking online for a better, newer refurbished windows 7 laptop for school. I prefer getting another laptop of my same model. I mainly want to get another one because I've had this one for 2 years and my temps are going from 50c to 79c in a time frame of seconds.

So I wanted to personally ask:

In your opinion what is the best refurbished laptop company that you recommend?

I've gotten this laptop from here: Laptop Experience

I'd like to try different companies now, however.

If you strongly think I should avoid a dell latitude d630, I'm open to other windows 7 laptops as long as they are bulky and the screen is around 14 inches.

I'm going to look on my own as well but just wanted to see if anyone has recommendations.


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I have a new computer with windows 7 home premium and I have no sound, example; playing a video

A:refurbished computer no audio device installed?

Use windows update to see if it installs sound drivers, if not look up your motherboard and find the audio driver

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I have a refurbished HP Compaq dc5750 Small Form Factor desktop. I was having some problems and had to reinstall XP Pro from the disk I was provided, but after that severall of my drivers were missing, including the ethernet controller. They're all ATI drivers. I hooked up another computer and tried to burn the drivers to a CD, but then when I tried to install them on my HP, I got a message saying I had to have Microsoft Frame-something 2.0. I'd love to be able to just download the needed drivers, but without being able to access the internet, I'm not sure how to do that. Can I get an external USB ethernet controller in order to do that, or will the missing Microsoft Frame (?) 2.0 and other drivers prevent that also?


A:Missing ethernet controller driver after reinstall on refurbished computer

Use this link Download: .NET Framework 3.5 Service pack 1 (full package) - Microsoft Download Center - Download Details to download .NET Framework 3.5 onto a disk or flash to copy across (hope it isn't Catch 22) and you can get the ATI drivers from Downloads

Use the Automatically Detect and Install - If you don't get the Save option from that, it will at least ID the package you need which you should see further down the page to manually download.

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Lately my PC has been running slower than usual, loading into windows takes 3-minutes which is really frustrating. So I'm looking to Wipe my PC and Reinstall windows altogether. Windows itself is ?67 but I've saw a refurbished version which is around ?35 which is a huge difference for me. So i'm wondering what is the difference when purchasing refurbed version and will i run into unusual problems.

This is the refurbed version - http://www.amazon.co.uk/Windows-Professional-Refurbisch...

A:Windows 7 refurbished

You don't have install media or a factory recovery partition?

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There was a garage sale and this person was selling this desktop for free.

It came with OEM (I believe, because it had the sticker saying this was designed for XP, and booted to XP) with XP, and I also got a windows 7 install ISO from Microsoft Tech Support awhile back for a different problem. I used that ISO to install, and i'm currently running unactivated.

The product key for XP doesn't work.

The product key that magical jelly bean found says it's default.

The product key that was actually designed for this ISO didn't work either.

What can I do about this? With buying a licence being last.

Willing to try other options...

A:Refurbished PC Windows 7, problems.

You can try contacting Microsoft to see if they will activate it. If not, you are most likely looking at purchasing a license (if you can).

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Back story (if you want to know why): A friend of mine bought this computer with Windows 7, then changed so much (stuff for lack of a better word), that Windows DVD Maker opened instead of ANYTHING else you clicked on unless you Right Click > Run in Sandbox mode the program (never seen this option before). Also, I was unable to install any programs or uninstall in programs. So re-install Windows is my default move when I don't know what else to do.

What I did:
1) I read:
Clean Reinstall - Factory OEM Windows 7

2) I made a bootable USB with:
Windows 7 USB/DVD Download Tool

and Windows 7 Professional x86 SP1 (old) X17-24280.iso from:
Windows 7 Direct Download Links, Official Disk Images from Digital River

What happened:
1) The Windows 7 Pro Refurbished PCs OEM Software sticker on the laptop doesn't have a Product Key on it. There is a Windows XP Professional sticker also on the bottom, this Product Key obviously didn't work either (but I tried it).

2) Currently running Windows 7 Pro, but not activated.

What I want to do:
1) Get Win 7 activated.

What I wish I would have done:
1) Got a Diagnostic Report BEFORE I re-installed Win 7.

What I'm thinking about doing:
1) Trying to install Windows XP with the Product Key.

Computer Model Latitude D620
BIOS Vendor Dell Inc.
BIOS Version DELL - 27d70403
BIOS Date 4/3/2007
OS Version Microsoft Windows 7 Professional

Diagnostic Report (1.9.0027.0):
Windows Validation Dat... Read more

A:Windows 7 Pro Refurbished PCs reinstall

The installed Product Key is the Default Key for Win7 Pro - and can never be activated.
What EXACTLY does the refurbisher's sticker say?
Most refurbishers are required to affix a proper COA sticker for the new OS alongside the old - and this should have the full Product Key on it. Many others with so-called 'refurbisher's stickers' on are in fact counterfeits.

Check inside the battery compartment - the COA sticker may be there.

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I recently purchased a refurbished HP laptop from a third party. After startup I encountered the bsod. The person I brought from said to scratch off the silver covering the full license key to activate. My problem is, I can't get it to boot so I can register the new license. Can you help please?

A:How to register Windows 10 refurbished key

Hello, Welcome to the HP Support forum. Getting the PC to boot is different from the Windows activation. Do you mean BSOD like >this< - if YES< it is  known as Blue Screen of Death (BSOD). BSOD is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error.What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely). In order to troubleshoot, I would need some specific information.  I would first recommend you test your hardware for issues 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.This will check major hardware componets for issue (do it just in case) . Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1 If there is no Quick test available, please perform Hard Drive test and Memory tests  

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Basically I am just building my new pc and need to get a copy of windows 7. I plan to get windows 7 home premium 64-bit OEM edition. When i went to buy it for £73 i noticed there was a link advertising it for £43. This is from Amazon. The only difference i can see is that this one is refurbished. Just wondering what this means, since it only has one use so how can it be refurbished? does it mean they have just re-used an old disc and got a new product key for it? is this legit or is i better to get the full price new version? thanks for any help.

A:Refurbished windows 7 question

A refurbished OEM would be illegal since the OEM version cannot legally be re-used as it is tied to the specific hardware.
I would steer well clear.

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I, too, received notice from Mozilla Firefox and am now limping along on old unsupported version of Internet Explorer, trying to find some technical advice about a refurbished desktop computer I'm considering buying to replace this poor old laptop with Windows Vista. Am new to site and still trying to find my way around. Can anyone tell me anything about a Dell Optiplex 790 i5 Desktop? Refurbished with 4 GB Ram, 1 terabyte Hard Drive, Windows 10 Pro 64-Bit OS?

A:VISTA/Windows Replacement Refurbished PC?

Alos, I have requested a MOD to open a new thread for you. Yes if youre just wanting a decent desktop for casual use that would be an excellent system. I love Dells because they are reliable BUT I myself like to have upgradability =and Dell doesnt really offer that very much like a custom built machine would. But If you can get that PC for a good price Id buy it.

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Hi Tech Team.

So I got sent a refurbished HP Compaq nc6400 last week. It had Windows XP Pro already installed and also came with a backup disk. But right away, I noticed that there were some things wrong. Again, I'm not very tech savvy; but I will explain as best I can to come off like I am.

For one thing, some windows would pop up just off the screen(like the EQ window in VLC Media Player)and I would have to drag/maximize them. I was told on another forum that it looks as though my computer was previously set up as a dual monitor situation. But they never really gave me a remedy to fix this. I checked under monitors on the desktop and made sure that the primary monitor was *1*(and that 2 was inactive) but this problem still persists. But this is the smaller problem.

The larger problem is that sound only comes out of the right speaker. I fiddled with all of the sound options on the control panel. No change. I googled this problem and found a lot of similar complaints just like this; but no real solution. I called HP headquarters and they told me to uninstall/reinstall Soundmax. I did that. But still- nothing. Just sound from the right speaker. When I plug in my headphones, the left and right play fine. Since the complaints on google are several years old, I was wondering if there was a simple solution that I may have overlooked.

Thanks, and also if you guys know of any efficient ways to accelerate/boost bandwidth speed, please let me know.

A:A couple of problems with a refurbished HP w/Windows XP Pro

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A friend dropped off a T410 system. Windows is flakey and locks up after about 5 minutes. Ran the HD test program in the BIOS. It finished but gave me a bunch of 0000 Read verification errors though the controller tested fine. What I'd like to do is format the Windows partition and re-install. But I don't have Windows disks (there is a COA sticker for Windows 7 Home Premium 64). Can I build a set of recovery disks from this system? Even if Windows won't run? Any info would be a great help. Thanks.

A:Refurbished T410 Windows flakey

Hi, does this help you: https://www.microsoft.com/en-us/software-download/windows7# ? RegardsTimKp

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Looking for new (second hand) Lenovo laptop on ebay a seller has told me when I queried - the Windows and Office versions and how I could reinstall in case of a crash

"Yes I can confirm the windows 7 and office 2007 are licensed. The windows 7 is an ultimate version which is a volume upgrade license(several volume upgrades) and hence I can't give out serial keys or media for both the software"

I thought the COA normally on the laptop base and its registration number was required in case of a reinstall.

Anyone know the current legal / Miscrosoft rules on this?

Cheers Chris

A:Windows 7 on refurbished hardware - what is legal

Dont buy Licenses from eBay. Volume licenses are for large corporations that have purchased site lic and if you ever need support you may not be able to get it with one of those.

Buyer be ware on eBay

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Just curious if any Pros Or Cons ?? I'm about to Reboot my Computer in my quest clear out whatever is preventing me from taking Updates without Failure or Error Codes...I just recently purchased a Refurbished Dell that came with the Windows 7 Pro Operating System...The label on the CD that came with the Dell has the Microsoft Logo and Refurbished Windows 7 Pro printed on it as well... Pardon my Computer Illiteracy but I just want to make sure that I can Safely Reboot my Computer with this CD ?? Thanks

A:Refurbished Windows 7 Pro Operating System.....

As long as the Product Key on the COA sticker is still readable you can use the latest Win7 installer with SP1 for your licensed version provided here to get a perfect Clean Reinstall - Factory OEM Windows 7

Pay close attention to how drivers are handled in Win7 and the Special Note for Dell Owners at the end of the tutorial. I would run the Delll bootable Diagnostics now to check over the hardware first, then if it runs only save that partition since Recovery won't run after reinstall. Dell Diagnostics Utility - How to Run the . If Diagnostics won't run the delete all partitions during the install.

Ask back any questons you have.

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I bought a used Dell Desktop computer from Dell a few years back. As advertized, it did not come with any software/OS installed or OS disc and I was fine with that because I had a copy of Vista I previously purchased. However when I received it, it had a Windows 7 COA stuck to it. Fast forward to today, I would like to put Windows 7 on the computer. Trying to understand what, if any, rights I have to use the license key.

It's an unusual situation and I can't seem to find a straight answer. Don't know that I will, but thought to put it out there to see if anyone had any thoughts/ideas.


A:Refurbished Dell with Windows 7 COA but no software.

A Windows 7 COA gives you the activation key for exactly the copy of Windows 7 as specified on the sticker.

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Greetings, I just got a refurbished Pavilion laptop. It came with Windows 10 pre-loaded and is in perfect working condition, but they stripped all stickers from it, including the one with the Windows license key. If I purchase the recovery media from HP, will it have the license key, and will it work on my laptop?   I'm awaiting a callback from the refurbisher's customer service department to see if I can get a key from them (I just called a few minutes ago). For the price I paid, I don't mind doing a little legwork to take care of this (including purchasing a new copy of Windows, although I'd rather not if I can avoid it).

A:Refurbished Laptop with no Windows License Key

@G-Rock77? If the notebook is a model that is only a few years old, then the license activation key is actually in the BIOS.   Since the 17-121gw notebook is a 2015 model, that is where the license  activation key will be, unless the refurbisher cleared the HP Factory  Default keys. Windows COA stickers have not been used for a few years on HP desktop and notebook PCs. Check in the BIOS. See the image below. 

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quick Licensing Question..
Want to double check something.
I am in the process of sourcing some used PC's, that I can refurbish, and setup for a non Profit School for orphaned Children.

I have a few retail packs of Windows 7, and Windows XP.
can I use these retail pack licenses on the computers I manage to refurbish/Build?
I plan on offering them some basic computer training , and Ideally would like the computers to all be on the same windows version.

Kind Regards, Darren Coetzee * Don't forget to mark as Answered if you found this post helpful. *

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Hi there all.  I just purchased a refurbished T440s from BestBuy.  It was shipped from one their resselers.  It has the following specs: T440s - 14"Intel i5-4300U CPU1920X1080 Touchscreen250GB SSD8GB DDR3 It came with Windows 10, which I had to go thru and install it myself.  I was a desktop user before and didn't have any experience with notebooks before.  But I did realized it didn't have any of Lenovos utilities on it.  That seemed odd to me.  So I went to Lenovo support.  I was very impressed.  The serial number was detected and 5 downloads were offered as "the most popular" downloads for this model.  So I went ahead and installed the following utilities: - Lenovo's system update for Windows 10- Connect2- Lenovos Power Management Driver for Windows 10- Lenovos System Interface Foundation for Windows 10 So far, so good.  Everything seems to work well.  I have the follwoing questions: 1.  Did I miss anything?  Are there any more utilities that I should be installing? 2.  What is Expresscache Utility.  This computer has only one 250 GB SSD.  Do I need to install the Expresscache utility?  My understanding of it is that Expresscache speeds up reading and writing to HDDs by using cache on SSD.  I don't have an HDD on it.  However, I do use a large external USB HDD.  So would Expresscache help speed up read/write to the external USB HDD? Th... Read more

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I have a windows 7 HP DC 7700 pentium D Desktop PC with a licence for refurbished PC's.
I recently took advantage of the free upgrade to windows 10, and I have now decided that I would like to return to windows 7, but unfortunately I have gone past the 30 day period when I can reverse back to Windows 7.
The computer has an XP sticker with a traditional key, and a Windows 7 sticker with unusual keys.

My windows 7 licence sticker on my computer does not look like a key that I am familiar with, it is as follows;

Windows 7 home premium for refurbished PC?s
OEM Software
Do not tamper with or remove this label

I have a Windows 7 install disk, will any of the above keys allow me to activate my machine back to windows 7, they just don't look the same format keys that I am used to.
Kind regards
Alan Woodward

A:windows 7 home premium licence for refurbished PC's

Your key is a 25 digit code in groups of 5

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I have an HP Elite 8000 and a drive I need to run XP on. I picked up some password protected surplus drives from Ebay along with a fresh install of XP.
It wont install over the Windows 7 drives. I end up with a blue screen (I'd love to post a pic, but its asking for a URL and the pic is on my computer. How can I get the pic to show up on this thread?)
It warns that therey be a virus on the drive to be overwritten.
It also suggests running chkdsk/F. How would this be done? I cannot access the pasword protected drive.
We DID manage to install Linux Unbutu 8.4 on one disk but universally, we cannot connect to the internet, regardless of HD or operating system.
ANy way to fix this stuff?

A:XP for refurbished PCs wont overwrite Windows 7 or Linux

when does the blue screen show up, how far along the process do you get in the XP install?

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I had purchased a refurbished Dell, latitude laptop computer from online, years ago. In general system properties, it has Microsoft Windows XP, professional; version 2002, service pack 3. Computer has an intel pentium III processor, 1.0GHz, 256MB of RAM. The windows xp pro., was already pre loaded, so it was a computer delivered in a box with "no other" info, etc.. After many years of use and loaded up memory, I want to first; know how to get a startup disk from what is already installed on my laptop (xp pro.). Then how do I eliminate all the old to start fresh? And where and how does the installation disk, get reloaded on to a fresh computer? I have been researching all of this for a couple of day's, and you only get a little part of each question answered. The computer is otherwise useless if you can't help! So, anyone that can give me any answers or even a little guidance would be greatly appreciated!!
Thanks, Featherwood

A:my windows xp professional was pre loaded on my refurbished comp., how do I ...

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I just received the Aspire E15 today, and there are 2 major issues. First, it is supposed to have 500 GB and from what we can tell, it only has 28.5. The second is that windows 10 wont activate. I have tried to contact support at phone number and email, but i have not received any response. Need help ASAP!!

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I am more of a novice with this subject, pc and tech stuff, so forgive me if I am doing this wrong. I bought a refurbished HP laptop, or is it now called "notebook"? Plugged it in, wifi came on no problem. I didn't get any book or paper info. Probably cause refurbished. So I get on the blue HP screen and it wants a name and password before anything else. I filled it out. I tried to scroll down, wouldn't go. Tried "enter" and backspace and almost every key when it froze on HP sign in. Using a Vista to send this message. I don't think I am locked out cause can't log in. If anyone can tell me what simple move do I make to continue set up? Is it possible such as "enter button is damaged?  Should there be a "next" in a box that I ckick on,   is it down lower on screen? Then how do I get the page to scroll down? Any help appreciated. Don't even know if it has a warranty. Usually a great consumer except for mecahnical and internet pc. Apreciate if there an answer.Spoiler (Highlight to read)   

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A:windows 10 refurbished laptop model 15-f272wm

If the laptop / notebook is refurbished, can I assume you have no user data or user profile on this system yet?If the answer is no, then try the following: On powering on the laptop, as the blue HP POST screen pops up, press the "F11" key on the keyboard a few times. (You may have to power the system off by holding the power button for 5 seconds and trying again if you don't get the screen the first time). This should take you to the HP System Recovery Screen. If this doesn't work some systems us the "ESC" key in the top left corner of the keyboard instead. Once you enter HP System Recovery you should be able to follow the prompts to do a full factory restore of the system. Please note: This will erase all data and user profiles from the laptop, including the user profile that you can't login to, as you don't seem to have the correct username and password available. This process will take about 1 to 2 hours, so be patient.Here is a link to a HP site that explains exactly how to run Factory Restore:http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02638587 Once the system restore is done, and it powers back on, it should take you back to the "Out of Box Experience" or OOBE for short.  This will take you through setting up the system with your own user profile and installing factory software and drivers for the first time.The OOBE usually takes about 20 ~ 30 mins in windows 10. When you get to the screen asking you to create a Mi... Read more

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I'm posting this on TenForums so others will learn from my experience upgrading to Windows 10. But I would really like to know if anyone else has seen a computer with the square Windows 8 sticker, but no product key either on a label or in firmware/bios? <- that's just bolded because that is the main question I have :-)

I purchased a manufacturer refurbished ASUS X750JA laptop on ebay. It has the official Windows 8 little square sticker on the back, which to me indicates it should have a Windows 8 product key stored in UEFI firmware. It came with 2x 1TB hard drives. I didn't want to mess with Windows 8 or 8.1 at all, so I booted the laptop and it came up with the OOBE Windows 8.1 screen as expected. I entered audit mode and exported the drivers to a USB flash drive, then shut it down.

I pulled out the primary HDD and installed a completely blank SSD and clean installed Windows 10 Home. Created a local user account, and Windows 10 was not activated! *raise one eyebrow here* Ran showkey plus and no product key in UEFI/bios. So I connected the HDD to a USB adapter (which is why I did not bother making a back up image first - because I have lots of other means of making a backup image from the removed HDD). Looked at the software registry hive with showkey plus and it showed an OEM Windows 8 Home product key. Changed the Windows 10 product key and entered the Windows 8 product key and it activated just like it should.

If something had happened to that Wind... Read more

A:Windows 8 sticker but no product key in UEFI on refurbished laptop

I purchased a manufacturer refurbished ASUS X750JA laptop on ebay.

It was a remanu - most likely board changed...

and service techs do not flash the bios

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My new refurbished Dell Optiplex desktop came with the Windows 7 Professional 64 bit OS and it is working fine. I need suggestions of how to install an internet browser, since there isn't one in it and I can only download the programs I own from the internet. I could use either Google Chrome or Internet Explorer.

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My new refurbished Dell Optiplex desktop came with the Windows 7 Professional 64 bit OS and it is working fine. I need suggestions of how to install an internet browser, since there isn't one in it and I can only download the programs I own from the internet. I could use either Google Chrome or Internet Explorer.

A:Need a browser for my refurbished Windows 7 Prof 64 bit Dell desktop

Hello and welcome:

Internet Explorer (IE) comes "built-in" to Windows 7.
If your refurbished computer has been fully updated with Service Pack 1 and all the necessary critical and important patches, you should already have IE11 (the only supported version of IE for Win7).

Firefox can be downloaded here:
Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

Chrome can be downloaded here:
Chrome Web Browser

To check about your Windows 7 version, click the round Windows "start orb" in the lower left > type "msinfo32" without quotes into the search box > click the "msinfo32.exe" link that appears.
You can post a screen shot of the window that shows your Windows version.

To check your IE version, you can click the IE desktop shortcut icon (or the taskbar icon) to open the program. Then, click the little "gear" icon in the upper right corner, then click "About Internet Explorer". It will say what version IE you have.


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I'm hoping someone could point me in the right direction in trying to figure this out. Not sure if everything I'm going to say will be helpful but since I don't know the problem I figured it won't hurt. Last year I installed windows 10 and it worked for a few weeks. Eventually it just had the spinning circle ( So long ago I can't remember) and I tried a few ways people suggested to make it work. It didn't. Eventually it showed a different screen telling me to go to a save point (i think) or do a clean install of windows 7. I decided to just do the clean install. The laptop starts up fine I put in the windows 7 product key and the laptop was working. I downloaded chrome and then decided to go to bed. I turn it off and the next day when I turned it on it showed the lenovo thinkpad splash screen then went black. It ends up in an infinite loop of lenovo screen then black (I'm assuming it's restarting) screen. I could get to what I'm assuming the BIOS menu is by getting it to show the "stuck key error press f1." Someone mentioned reseating the ram and I finally got around to it but after that now I get the lenovo splash screen then a black screen with a blinking underscore ( _ ) and it sits that way for a few seconds then does it all over again.  I'm at a loss. I have no idea if something failed/died nor do I know how to test to figure out if something failed on me. 

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Hi 7forums!

Here are my specs:

Toshiba P775-S7215 core i7

Is Windows 7 Home Premium 64bit, came installed with the laptop - no disk, ie OEM

I just bought it from Newegg.com. It's a refurbished machine and came with no documents or disks. When this first started happening I did a repair install or whatever it is you can select after pressing F2 on boot. Then I bought a 30-day license for DriverMax and updated the drivers. And did a Windows Update, etc.

I read somewhere today that Norton could cause it so I uninstalled it (wasn't full version anyway). But it's still happening.

I've attached a zip file containing the health report and the contents of Windows_NT6_BSOD_jcgriff2. Let me know if I messed it up and I will redo.

Thanks, in advance, if anyone can help.

I've got a couple of weeks left to the 30 day warranty from Newegg. If it's just a matter of fixing a few bugs then I'd rather do that then return it and maybe end up with something worse. Newegg only has a replacement policy for the machine.

A:Random BSOD - Windows 7 - newly purchased refurbished laptop

Intel display audio driver is old. Please update.


SYMBOL_NAME: intelppm+107d


MODULE_NAME: intelppm

IMAGE_NAME: intelppm.sys


FAILURE_BUCKET_ID: X64_0x1E_0_intelppm+107d

BUCKET_ID: X64_0x1E_0_intelppm+107d

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Which brands are better?

A:Refurbished PC's

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3316 Mb
Graphics Card: Intel(R) Q35 Express Chipset Family, 256 Mb
Hard Drives: C: 148 GB (128 GB Free);
Motherboard: Dell Inc., 0PU052
Antivirus: Avast Antivirus, Enabled and Updated
I just got this refurbished PC Dell Optiplex 755

Just wondered if someone could check it out make sure it ok never bought a refurb before


A:Refurbished PC

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Considering that laptops have a life span of about five years, according to some websites. Is it worth it then to buy a laptop that was manufactured about three to five years ago, and is refurbished, but has a i5 processor. Or, get a newer laptop but a much less powerful processor, less RAM, etc

I do want it to last a couple years. So perhaps there's the answer. If you just need it for a short term, then get the refurbished one. If you want it for a more long term, get the new one.

A:Refurbished or new?

I worked for 7 years at HP Financial Services (refurbished Servers/Workstations/Desktops/Notebooks).
The parts that are prone to wear on -i5..-Notebooks:

KB (user damage if cannot be identified at the time of testing e.g. Liquid Damage), otherwise worn keys (but usually then the KB is replaced at the Testing Center)
Optical Drive (if defective and not replaced)

Get a refurbished one, but check it.
After all, even brand new one can fail on you..

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I have come across software that is marked "Intended for distribution with refurbished PC". What is this, a OEM style software for old PC's? I am trying to help a person with limited income fix up their old PC. Needs new hard drive and pretty sure the motherboard will need to be replaced. I assume that could be called a "refurbished" PC. Any thoughts. Thanks.

A:Win 7 OS for refurbished PC

When I have bought refurbished HP computers (OFF business lease) from NewEgg & TigerDirect, they come with a DVD marked that way. Then there is a new sticker COA-Key Code on the computer marked refurbished.

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Hey I just bought a new laptop and did the (win + R) command and it brought the Run window where I type msinfo32 and it brought me to the system layout about the laptop so on the system SKU number which was T0*****R#ABA does that "R" indicate that the laptop is Refurbished?

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not sure if this is the best place for the question, but i saw peripherals in the description of the forums.

so my question, is there a guide or something giving me the heads up about refurbished items? like are they trust worth or something along those lines. or may i ask you guys about what you think of it? is it a good idea to buy refurbished? this is pertaining to a camera.



I guess it depends how much you trust the retailer and what guarantee comes with it.

Personally, I buy refurbished very often. Most products are not tested when made. A sample size is chosen that assures a high percentage of working products, say 99% or more, but it is unusual that every single product coming down the assembly line is tested.

So, some bad ones get through. The company assumes a level of acceptable failure. But refurbished items have been tested and repaired, so they are far more likely to be working than even the new ones. And if they give you a guarantee, even if only 30 days, any major fault will surely appear in that time.

I have always had good luck with the refurbished items at Tigerdirect.com, but I would be hesitant to buy any from a retailer that I had never done business with before. Guarantess are only good if backed up with action.

(Keep in mind, also, that some items labelled as "refurbished" may actually be brand new, either as returns or that have minor cosmetic imperfections. I got an electronic encyclopedia at 10% retail price because it had a barely visible discoloration of the case. That is usually explained on the sale site if they do this sort of thing.)

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I bought a refurbished HP SFF PC. The COA sticker says "Windows 7 Pro for refurbished PC's".
I haven't turned it on yet to see if it has a bunch of bloat ware from HP.
Can I download the Windows 7 Pro .iso and do a clean install using the COA sticker?

I bought the computer to mess around with, it won't have any important files on it and will be used by guests that come over, I don't want them touching my main PC.

A:refurbished PC COA

Most refurbs have minimal bloatware - but I've never actually seen one that hasn't been in use for a while.
They are supposed to be imaged from clean (i.e. no the maufacturer's) disks from the refurbisher, so unless your was one of the bigger outfits, it's likely to be bare-bones, with possibly an AV, and an Office Trial on it.

So far as I know, the COA Key is valid in exactly the same way as a 'normal' one - and can be reinstalled as many time as you like on the same hardware, using either the refurbisher's recovery media or retail media.

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I have a question to ask for my Brother. Both of use dont no much about computers. I have did alot of research on laptops. One site says ( new ) only, but thats all thay sell is ( New ) . One site says only buy ( refurbished ). So i really dont no. I do no refurbished seems cheaper in price $$$$. I like cheaper, we all do. Thanks Chuck

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What exactly is refurbished computer?
Is it good?Is it bad to buy one?


As I understand it, something was bad with it (hdd, RAM, Mobo, etc), the pc was sent back, they fix it and have to sell it as used now. It could be as good as a new one, perhaps better but warranty will be shorten by a lot.

I'm sure others will have a better answer though.

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