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orange light on touchpad won't turn off

Q: orange light on touchpad won't turn off

The orange light on my touch pad will not turnoff but the pointer still works. I switch back a nd forth using a mouse and my touchpad but prefer to not see the orange light on my touchpad. How do I get the light to turn off? I have already tried tapping in the left corner of the touch pad and nothing happens. It is still on. Please advise an option to help with this issue. Thanks.

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RELEVANCY SCORE 200
Preferred Solution: orange light on touchpad won't turn off

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RELEVANCY SCORE 83.2

The orange light on the touchpad has appeared, still the mouse is working fine. Though technically the mouse stops working when there is a light on the touchpad. May I know the reason of this reverse behaviour, and also a solution.

A:There is a orange light on my hp touchpad, still the mouse i...

Hello, Please try and tap on that light twice, if its still the same , get into bios and restore bios to defaults




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 79.6

I know this is a trivial matter, but it annoys me so here goes:I had to reinstall Win7 on my laptop. There are two lighted buttons in the top-right corner of the keyboard: one for wifi and one for audio. The wifi button turns orange when I turn it off and back to white when on, but the audio button won't switch colors, it stays white. It does work eg. I can mute or turn audio on with it. Any thoughts?

A:Speaker mute light won't turn orange

Dear Customer, Please install the below recommended softwares: Download the IDT Audio installer found on the link below and save it to your Downloads folder. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_130088_1&swEnvOid=406... When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver found on the following link.http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_146756_1&swEnvOid=406... When the Chipset reinstallation has completes, restart the notebook and let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again before checking the function of the mute button led. Also update the BIOS from the below link:http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166746_1&swEnvOid=406...   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs... Read more

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RELEVANCY SCORE 79.6

i have the same problem. I have re-installed drivers but drivers does not show up in device manager. after choosing show hidden devices it shows up but when checking its properties it shows device not connected (code 45). I am using 
HP 15-r065tu Notebook PC,  Model #:J8B81PA, Serial #:[personal information removed]
 

A:Re: wifi light not turn orange to white

Hi @anks_1, Welcome to the HP Forum! It is a fantastic site to find information, tips, and suggestions. For you to have the most rewarding experience please review the HP Forums Guide.  First Time Here? Learn How to Post and More.  Are you still running Windows 8.1? I grasp that WiFi light will not turn from orange to white. You have tried downloading and installing the driver but they fail to install. When you checked Device Manager and scanned for hardware changes , checked properties you saw code 45 not connected.  Is this a recent occurrence?  Have you made any changes to your system prior to this event? ( software update, installed a new app, or hardware) Have you done all your Windows updates? Have you run the HP Support Assistant to aid with HP updates?  If  you check the BIOS is the network card seen? If the network card is seen please run a hardware test on it. You will have that option under components. HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8). If it is not seen, you could try reseating the network card.  HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook P.... Please review chapter 6, page 61, WLAN module for removal instructions.  Please let me know the outcome. To express appreciation for my post please click the ?Thumbs Up Icon?.  If my post resolves the issue you are experiencing, please c... Read more

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RELEVANCY SCORE 79.6

i have hp pavilion g6 1300.last night when i push my wifi button its not turn orange light to white and wifi not on..please help me...

A:wifi light not turn orange to white

Today i am update my driver and bios.now my wifi light is on but not going to off..what can i do please help me.......and reply me 

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RELEVANCY SCORE 79.6

F12 light remains a Steady OrangeLights near audio jack are orange and white orange being closer to audio jackMakes start up noiseBattery not an issueHad for 2 yearsDisc drive makes awful noise when opened

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RELEVANCY SCORE 78.8

Hello, I am here to ask about the HP Omen 15-ax033dx's charging lights. I am one of those unfortunate wives whose husbands thought they didn't need the guide, so I have no idea what is wrong with the computer when I see the orange light blinking when I plug it in, but it doesn't turn on. I would like to get it to turn on, but I have only tried to hold the power button down in an attempt to reset it. Can someone help? Summary: My laptop won't turn on, but an orange light pops up when the charger is plugged in.. Please help?

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RELEVANCY SCORE 78.8

Hello, I am here to ask about the HP Omen 15-ax033dx's charging lights. I am one of those unfortunate wives whose husbands thought they didn't need the guide, so I have no idea what is wrong with the computer when I see the orange light blinking when I plug it in, but it doesn't turn on. I would like to get it to turn on, but I have only tried to hold the power button down in an attempt to reset it. Can someone help? Summary: My laptop won't turn on, but an orange light pops up when the charger is plugged in.. Please help?

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RELEVANCY SCORE 78.8

Nevermind the monitor works now. i tried switching it between computers and everything is fine. But the original computer with the issues is having a problem. When it turns on, everything is pink and in the middle it says over range. What should i do?
 

A:Monitor wont turn on and the light is flashing orange

Might be a silly question, but you didn't specify. Did you move the mouse or anything to try to wake the PC from sleep mode? Sorry, but you gotta start with the easy stuff and work your way into the more difficult problems when troubleshooting,
 

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RELEVANCY SCORE 78.8

My tablet yesterday was flashing an orange light on it's charger light.Now it won't turn on as well as the light still flashing orange.Any help will be very appreciated

A:Charger light flashing orange.Now laptop won't turn on

The percentage was also stuck at 68 while it was on.

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RELEVANCY SCORE 78.8

As the title said, i am using "sunview" tv as my pc monitor, i am having this issue few days ago, i don't think it has to do anything with my pc; it's just flashing orange light on the sensor's side continuously, i tried holding the power button for almost a minute, i tried unplugging everything for days already, and it's still having the same issue; btw the screen doesn't show anything, as in it's completely off, no "no signal" sign or anything
 

A:Monitor won't turn on, non-stop flashing orange light

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RELEVANCY SCORE 73.2

Hi guys, I bough this laptop about week ago and I still don't know the functions.
on touchpad, you know when tap twice when Its active it turns off and red light turns on right? and when you turn back on there is white light around touchpad, since yesterday that white light thing stopped working, but that red light which turns on whenever I don't use touch pad is working fine. I don't know what is wrong with it... is there any way to turn accent light on or off?











Solved!
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A:How to turn on/off Touchpad light

Press FN+spacebar key together to toggle the touchpad accent light on your notebook. If you would like to read more info about your notebook, refer to manuals over here

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RELEVANCY SCORE 72.4

I enabled "turning off the LED always" but LED on upper left corner always lights if touchpad is disabled.

Tochiba Tecra Z50-A
Windows 10 Pro 1709

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RELEVANCY SCORE 71.6

how i can turn on touchpad light my laptop name is hp pavilion 360 convertible

A:how i can turn on touchpad light my laptop name is hp pavili...

malkeet wrote:how i can turn on touchpad light my laptop name is hp pavilion 360 convertibleHi, Touchpad light ? Does it have touchpad light ? I've got half a dozen of laptops around me now including my loan HP x360 and none of them has touchpad light, only lights under normal keys. Regards.

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RELEVANCY SCORE 67.6

Hi I've had the Dell XPS 8700 for over a year now and it's an excellent Desktop.
I've recently moved my tower to a new location and notice there is a solid orange light on all the time inside the PC, I believe it's on the motherboard... should I be worried this is on all the time? It's just I've never noticed it before.
Also on the back of the PC there is a solid green light, I'm guessing this is to just tell me the PC has Power.
I tried a google search but everyone with the orange light seems to have PC issues, my pc is working fine as far as I can tell.

A:Dell XPS 8700 Orange Light inside and Green Light on Back

LED on the motherboard will be on as long as the PC is plugged into a working outlet. It's perfectly normal and nothing to worry about.
If you unplug the PC from the wall and press/hold the power button for ~15 sec, that LED will go off. Again, perfectly normal...
Green LED says there's power to the PSU.

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RELEVANCY SCORE 67.6

My laptop is HP 650 and the problem is capslock light blinking,wireless light is orange and the charging light is automatically ON without putting charger

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RELEVANCY SCORE 67.6

Hello everyone,  I am facing this problem from the past few days in my Lenovo G510. Whenever I plug in the charger for charging the laptop, both the power light and the battery light with orange color, starts flashing and the laptop stops charging.  The color of the battery light changes to orange, even if my laptop is nearly 50% charged.Can't figure out, what is the problem? Any help will be appreciated!

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RELEVANCY SCORE 66.8

NO LED blue light on power just  orange light spark light and go away  moto runing good but monitor black diplay do not work/what's problem.

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RELEVANCY SCORE 63.2

so i have two hp probook laptops that almost have the same issue , i tried to put the adapter on and it doesnt work , for one it shows an orange light and the other shows a white blinking light  for the one with the blinking light; i tried removing the battery and pressing down the power button for 30 seconds or 60 sec then connect the adapter without an  extension and it didnt work... tried removing the ram ..changed the adapter cable.. nothing    help....

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RELEVANCY SCORE 60

I was online then the screen went black orange light stays on. The notebook power button does not turn the laptop on but the light stays orange, is this the fan light that is orange?

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RELEVANCY SCORE 60

What does the solid orange light on my F8 key mean. Can't find out what this is and why it showed up.Any clues?How do I turn it off?

A:F8 key has orange light?

I note that this question from 2015 has never been answered. I sombody Knows please reply as this light has just appeared on my notebook (windows 10). I cannot work out what the icon represents either, Any help would be appreciated. thanks

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RELEVANCY SCORE 60

Dear Support, I've clean installed Windows 10 Home 64bit to my HP 350 G1 notebook. Updated all drivers from the support site. But keyboard mute light not working, however the function is okay. The touchpad and gestures are working. But the light isn't and I can't turn off with double tap.  Is there a registry hack or something to make it working?

A:HP 350 G1 Windows 10 keyboard mute light, touchpad light

I too am having the same problem.  Was wondering if changing the touchpad will correct it but it works fine.  Desperately seeking answer.

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RELEVANCY SCORE 59.6

Have a blinking orange light, 24 hours it's been blinking. Battery icon says "fully charged".  Computer function perfect -love the product- the blinking thing though?

A:blinking orange light

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

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RELEVANCY SCORE 59.6

My mother smashed my computer. When I turned it on it started to beep 5 time with an orange light flashing. Anything?  

A:Beeping with an orange light

Greetings, Your mother smashed your computer. Five beeps indicates critical component damage. I would say you have a hardware problem. Have a local tech check it out or contact HP for service. Cheers!

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RELEVANCY SCORE 59.6

So I have an HP Elitebook 850 G3, and when I hit the wifi button to turn off/on the wifi it turns on Airplane mode, and the light stays white. Is there a way to get the light to turn orange? I installed the HP Hotkey support, and that didn't fix it. 

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RELEVANCY SCORE 59.6

all i did was last night, i took the power supply out my Dell, 2 try on my other computer, and then i took it out and plugged it back in the Dell, i plugged it in, the green lights on the riser board and motherboard light up, but when i hit the power button on the fron of the computer, i dont get a green light i get a orangeish light? any reason why? i tryed reseating the Slot 1 CPU, and tryed replugging in the power supply 2 the motherboard, and still the same thing, any help would really be appreciated .
 

A:powers on, but orange light

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RELEVANCY SCORE 59.6

I have an HP Pavilion DV6 1030US notebook with Vista/64 bit.  Every once in a while the orange mute light will come on all by itself. I then download the IDT High-Definition Audio CODEC Driver, which temporarily fixes it (for a couple weeks or so), but then out of nowhere the orange light comes back on.  I can keep re-downloading the aforementioned driver, but it?s kind of annoying having to do this every week or two.  Any advice? Thanks in advance for your help.











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A:Orange Mute Light

OK every one i read some more and i think i found out how to fix the problem with no sound:1 go to Control Panel2 go to Device Manager3 go to Sound, video, and game controllers4 double click the IDT High Definition Audio CODEC5 go to Driver on the top of the IDT screen6 click Roll Back Driver...yes it takes away the most recent update but it worked for me7 after it is done rolling back go back to the IDT screen and go back to driver and click the Update Driver... button...don't interrupt it let it do a search and update if after those steps your audio still doesn't work properly then i cannot help any furtherhope your sound comes back

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RELEVANCY SCORE 59.6

I started my inspiron today and the battery light was flashing orange, no other colors. I restarted my computer and it works just fine, the only problem being the light still flashing. I plug in the adapter and the battery panel says it's not charging. All my settings that usually change when charging (brightness, wallpaper slideshow changing) change just as normal.
Everything else is working fine, and as of now my battery doesn't even seem to be going down. I'm not entirely sure what's happened-- my computer has been sitting in my room since I last used it last night, so it's not like any hardware could've been damaged from transporting it.
Anyway if I could get some advice that would be awesome.

A:Flashing orange light

Does the system correctly sense the AC adapter, or is it showing unknown (F2 at powerup to check)?
If you need further assistance, post the system model information and age as well.

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RELEVANCY SCORE 59.6

I have a 2012 XPS 8500 and when I shut it down, after a couple of seconds of stopping, the power button turns to an orange light.  Sometimes when I go to restart the PC it is slow to respond or I have to press the button a couple of times.  The PC seems to run OK but a couple of times it did shut off suddenly.
I ran the diagnostics but every time it starts to go through the various tests the PC switches off immediately.  Please can someone tell me what the orange light is telling me and what I need to do.  The PC is no longer under warranty.

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RELEVANCY SCORE 59.6

i have the optiplex gx620 mini tower and i opened it too clean the fan from dust did that and when assembled it back together it wouldnt turn on and the power and mother board turned orange can someone help me with a step by step process on how to fix it and if i cant how can i get the stuff i saved on there off the hard drive

A:orange power light

Hi HitDat,
Thanks for writing to us. Do you see green light on the PSU at the rear side? Ensure the power cable is plugged in properly as well as the PSU connector on the motherboard is tightly secured. Re-seat the memory modules one by one and try with one module at a time and check. Regarding the data on hard drive, we would suggest to take the drive to a local store and get it backed up, or you can try the HD on another machine if possible and if it recognizes, you can back up the same.
do provide us your system tag#, email address and name via private message.
regards

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RELEVANCY SCORE 59.6

Yesterday my laptop charging light started flashing orange when I plugged in the adapter. (I have to keep it plugged in because the battery dies very quickly) I unplugged the adapter, took out the battery, and held the power button for 30 seconds. It stopped flashing after I replaced the battery and plugged in the adapter....until this morning. Same exact thing! If I use the adapter without the battery, it doesn't flash and works great. What should I do?
 

A:Orange flashing light

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RELEVANCY SCORE 59.6

hi all

i have had a hp laserjet 6mp working in the office for years without issue but...

now it has just stopped and the orange light (the top light of the three on the left hand top) just stays on.

i have searched for the user manual to find out what the light means - but i cant find it anywhere so does anyone know what it means?

if i click the round button above it the light next to the "c" (on its side) flash 9 times and then it goes back to the solid orange light.

any help would be very welcome and happy christmas to you all!

as ever
keen to learn..
 

A:hp laserjet 6mp - orange light?

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RELEVANCY SCORE 59.6

Hi I have problem. I bought dell inspiron 1525 laptop in 2008 and now when I start No lights. I can hear voice of CPU fan and only see Orange light blinking (Battery) I am running it on DC but not working. Also there is a blue / orange blinking light near hard drive. Do I need to change board or anything else?

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RELEVANCY SCORE 59.6

Hello, I was not sure where to post this as I haven't got a clue as too the problem.. thats causing all this mess! My problem is with my Dell Optiplex 745 thats running the OS XP its about an 3 year old computer now. Ok so heres my problem I went to boot it up and all that I got was an solid orange/amber light, which is normally a green light .. it will stay on just long enough to get the disk drives green light to turn on and the fans to run. Also it don't power up long enough to get the monitor to wake up or go in the BIOS. Then it shuts down again.. it has been doing this over and over since yesterday.. I have had the problem in the past.. and to by pass the problem I would open the dish drive door and put in a disk that I use to boot up with in moments like this and it would boot up.. but since then the disk drive has quit reading disks so I cant rely on that like I used too... I contacted my father who I talk to for all my computer problems.. and with him on the phone walking me though the steps of unplugging everything from the back.. done that and nothing.. taking plugs out and then replacing them back in and still nothing... took out the memory cards and checked them one by one and still nothing.. unplugged the disk drive and wouldn't you know still nothing.. even went to as far as taking out the hard drive and making sure that it was running and as it turned out it is running. i even just removed and then replaced the battery and still nothing.. If anyone has any ad... Read more

A:The Orange light of death!! :/

Had a very similar problem recently. Mine was caused by a defective memory module.
Try plugging in only one stick at a time to find the bad one.

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RELEVANCY SCORE 59.6

ok, so i have a DELL DIMENSION E521. It will not boot up, however it sounds like it is as i can hear fans. The status light on the motherboard is orange, as is the light on the desktop casing. This is all that happens, the monitor,mouse,keyboard and speakers do not power up at all.

This started happening 5 months ago, however iv'e managed to get around it... id turn the power off/on constantly (rather frustrating) in hope that it'll power up and the light will turn green. This worked a few times, sometimes turning back on much sooner then expected. Needless to say, when it does happen to boot i leave it on as long as i can. ( 29 days at one point) Also, when it does happen to boot up, everything works perfect and i have no problems going about my computer-shinaniagans. You'd think there was no problem at all. Which confuses me, if something was wrong inside surely it would affect using the computer?

Following previous advice i replaced the PSU with an identical dell branded one. This solved nothing. Everything was just the same. I've also removed hardware trying to pin point the problem, again solving nothing. I even removed battery in vein.

So here i am. I must have attempted booting my PC up to 200 times yesterday! Whilst it could happen to turn on if i keep at it.... I'd rather try figure out the actual problem. I also would like to remain sane!

Thanks for reading, any help would be much appriciated x
 

A:PC won't boot, orange light..

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RELEVANCY SCORE 59.6

I Have an acer Aspire 5610 Windows XP.
I am connected online with an ethernet cable. After my daughter fiddled with my computer occasionally the orange ethernet light stays on and i cannot connect. I run the 'diagnose connection problems' and it automatically restores connectivity. Why is this happening and can i prevent this from happening in future?
 

A:Orange ethernet light

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RELEVANCY SCORE 59.6

All right, I'm new here, but my HP desktop Pavilion A6560 is new, too, and today on being turned on, the tower had an orange light next to its usual blue "on" light, with "no signal" going on the monitor as it seemed to try three times to boot up successfuly. When it did, finally, the orange light flickered for awhile, slowly eased off. Is this an overheating issue? Vista's "Advisor" program meanwhile is saying it's "critical" I make some systems recovery disks--which it only lets one do once--but doesn't say how many CDs this would require; does anyone know? Seems a good idea, if the orange light is a danger sign. It has been hot around here today--90 degrees out, maybe 80 in the home-office room--but sounds from the people onboard here that that wouldn't be causing the problem. Please help; HP's tech people didn't seem to understand. I 'm hoping the orange light is not a motherboard-out signal like the red light on my previous HP, which died.
 

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RELEVANCY SCORE 58.8

My Dimension 8200 turned off suddenly with no warning today. It just..died. Annoyed, I turned it back on--tried to at least. The fan still whirled, the CD-ROM drive still spun. The power button, though, glowed a hellish orange where green once shone. Then it sat there and nothing else happened. It didn't boot. The optical mouse light didn't flash. The keyboard lights didn't flash. Nothing.

This has happened before, so I wasn't too concerned. Last time, I panicked for a few minutes and it irrationally and suddenly came back to life as if nothing happened. That was about a year ago or so. This time, though, it's been two hours already and no miracle.

I've read through several threads about similar problems here and at Dell, but I don't want to believe that my motherboard or power supply is gone. Somehow, there MUST be another way. Sob. If anyone has some desperate advice for a desperate guy, please don't hesitate to grace me with a reply. Thank you so much.
 

A:Menacing orange power light

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RELEVANCY SCORE 58.8

Hi.
My computer when I'd turn it on used to be a green light, but lately it's blinking very slowly and is a dull orange colour. Nothing is wrong with the computer itself though. I tried changing the PSU cable to see if that would do anything, but it didn't.
My motherboard is an AMD Asus F2A55-M LK2 and my processor is an AMD A4-5300 if that helps any.
I tried to Google the problem, but all I got up was info for a Dell PC and mine is custom built.
Does anyone have any ideas?
 

A:Tower light blinking orange.

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RELEVANCY SCORE 58.8

I have Windows Vista (Dell Inspiron 1525) and recently the light that shows that my laptop is charging started blinking orange four times, then blue once. It says it's fully charged, but as soon as it's not connected to the wall outlet it acts as if it's completely empty. Any help would be greatly appreciated!
 

A:Blinking Orange Battery Light - Help!

how old is the laptop? when you say it acts compleatly empty do you mean it turns off or it tells you the battery is low?
JPL
 

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RELEVANCY SCORE 58.8

My comps internet stopped working while i was away, theo thers still work but mine doesnt. I've updated all the drivers and such, and it hasnt had a problem for a year.

Virus scanned, updated chipset (using a8n-e and onboard network)

Any ideas? The green light is just orange. Tried switching network cords and slots with working ones as well. All I did was reboot while it was working, and now it's not.
 

A:LAN not working (A8N-E) Orange light flashing

Have you tried a different cable????
 

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RELEVANCY SCORE 58.8

Hi,Hope this is the right place for asking about this:2 of the lights on my laptop keyboard Stuck with the orange light and i can't change it anymore for some reason (like i used to). By pressing on them (with the Fn key ofcourse) they work but the orange light dosn't change anymore.The keys are F8 and the Mute-sound key. Caps Lock and Num lock works fine.How can I fix this and why it happened suddenly?Thank you,waiting. 

A:Keyboard - problem with orange light

 Please download the drivers from the below link and reinstall:http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5405166&swItemId=ob_135423_1&swEnvOid=415...  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84Although I am an HP employee, I am speaking for myself and not for HP 

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RELEVANCY SCORE 58.8

My computer has stopped working. when i push the switch to turn on my computer the light turns yellow orange. it is supposed to turn green. it does not even make any noise.
somebody plz help me out im begging
 

A:Computer not working---Light Orange

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RELEVANCY SCORE 58.8

Hi, i turned my pc on and it was working fine i was on my computer as normal then the monitor decides to turn itself off and reset the machine.... everytime you turn the pc on now it's fine but the monitor goes to the green light then switches it'self to the orange light straight away it's not the monitor as i've tried it with 4 different monitors i took it to the tech guy and he said it's probably the CPU, i bought another CPU and fitted it myself however the same problem is occuring, please help i'll post some details about my pc below

Mainboard:- ASUS A7N8X-E Deluxe
New CPU:- AMD ATHLON 2500 AXDA2500DKV4D SOCKET A

Please help
 

A:Monitor on orange light even when computer is on

1 x AGP Pro/8X (1.5V only)Click to expand...

More likely Video card fault, or Bios requires resetting

One of the Bios updates says: A7N8X-E Deluxe BIOS 1011




Fix ATI 9700 failed to boot when aperture size is changed.Click to expand...

But the latest (but old) Bios is: A7N8X-E Deluxe BIOS 1013

Try having a look at: Tutorial: No POST (Power On Self Test)
 

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RELEVANCY SCORE 58.8

Hi all, I bought a U41-70 only a few months ago. Just recently, while I plug in my laptop to charge, the battery indicator shows status charging. However, the LED indicator stays orange and slowly blinking (light is on for 3-4 sec then blinks and so on). And the battery percentage won't increase as well. I have looked into Lenovo settings but the Power Status tab says AC adapter is attached and the main battery condition is Good. Do you have any idea what is happening here or any suggestions?

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