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Lost USB pen with recovery media on, how do we get a replace...

Q: Lost USB pen with recovery media on, how do we get a replace...

We created a USB pen with the recovery software on, we need to remaster the laptop but cannot find the USB pen, is it possible to get the software again?

Preferred Solution: Lost USB pen with recovery media on, how do we get a replace...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Lost USB pen with recovery media on, how do we get a replace...

The only way I know of is ordering it from HP.https://support.hp.com/gb-en/contact-hp/

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Hi All,
I just bought a new Dell Inspiron 15 with Windows 10 preinstalled from Vietnam. Now, I am living in the US. My problem is I cannot recover my Dell laptop to the Factory setting, when I used the back up and recovery option, there is no choice at all. I tried to request recovery discs using my Dell service tag, but it said that I bought it from another region. So, how can I request recovery discs?
Please help !

A:Lost Factory Recovery Media ! Please help !

You will need to transfer the Warranty from Vietnam to the United States by filling out the form here.  After that, you should call Dell Technical Support and request the USB/Discs that have the recovery for your computer. 

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If you have a recovery drive - that includes the recovery partition - made on one computer, but have a toshiba laptop with a bad drive (but the recovery partition is ok), can you replace/copy the partition on the recovery drive with the recovery partition from the bad laptop HD?

My friend's laptop would not boot, and would not factory recover, reset, or refresh. I tried to clone the hard drive before I started messing with the disc. It would not clone, but I was able to copy the recovery partition to a USB drive.

He never make recovery discs, so could not re-install, but I can borrow the recovery drive that my aunt made for her laptop.

A:replace recovery partition in recovery drive?

There may be a couple problems with that. The Factory Image is too large to be just copied to a Fat32 partition, so it has to be divided in sections. You could do that using DISM and put the .swm files in the sources folder. Not even a guess as to whether it would work.

There is other information concerning the configuration of the computer making the recovery drive. If it was made on a different computer, that info would probably be incorrect and not allow a reset.

I have never tried, but you might be able to copy the Factory image to a drive formatted as NTFS and then set the recovery to look for that file for a reset. Maybe you have already copied the entire recovery partition...

If you assume the factory image is the same for both systems, can you copy the entire Recovery Image partition from the bad drive to the good drive?

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T540p, Windows 7 Pro When I run the "create recovery media" tool, I am given the error: "No (sic) enough temporary space in C drive, Create Recovery Media will exit now." I have 89GB free on my 256GB SSD. My Recovery Partition is 16GB. How much free space do I need?

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Did something really stupid. In an attempt to follow Instructions to replace window media player 12 with
WMP 11 for work purposes, I moved system 32 files from windows/system32 folder to
A folder on the desktop, and tried to replace them with "new" system 32 files downloaded from the instruction website. I manually set a restore point prior to doing this thinking that i would be able to restore everything back to normal if a problem developed. Well of course the moving and replacing not only didnt go as represented, but the pc now won't boot. And system restore says there are no restore points to go back to (why??). When rebooting pc goes into a type of repair mode the name if which i cant remember, but says it is unable to correct the problem. I do not have a recovery disc or win 7 disc--got lost in the move. And of course I have tons of data, music,etc files, so I don't want to restore PC to original out of the box condition. I would highly appreciate any help any of may have to offer. Thanks very much in advance.

A:How to replace lost system32 files??

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Cronnologically related with a partial running of live one care (it takes too much time), it appear, at starting XP, and advice saying that this file is not found c\windows2\system32\winisy16_061230.dll . How can I know what file is it and replace it? I feel that that "cleaner" is sort of exaggeration in matter of time taking to be run. Many thanks. Juan

A:To Identify And Replace Lost File

Hi merellogalasso. The name of this file susggests that your computer has become infected with a virus or some other malware. Follow all the directions in order listed here:Preparation Guide for use before posting a HijackThis Log_

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We did buy the laptop in 2012 with Windows 7 installed. We used the option from Microsoft to upgrade to Windows 10. It was all working fine till the anniversery update. After the anniversery update of Windows 10 we have issues with the laptop. To solve these we like to reinstall Windows.For performance upgrade we replaced the HD by a new SSD (120Gb). Recovery media is available. What did I do:Remove HDPlace SSHStart from media I get a message in Dutch (I translate it for you) "This media is not usable for this laptop" I have made this media a day ago with the same laptop. On the support forum I found 2 messages:One message was solved after a update of the BIOS of the laptop. I have downloaded the last version of the BIOS for this laptop and I did install it. (Prev. version 3.7, new version 4.8). After this I did replace the disk again and I did try to recover again. No success. In a support document was information of an update of the Recovery manager. In that document I read to update the recovery manager and then recreate the recovery media.Update done and after that it is not possible to recreate the media. How can I reinstall Windows on a HP laptop after replacing the HD by SSD? Please help.

A:Recovery after replace HD by SSD

Vincent_Hemel Hello;Allow me to welcome you to the HP forums!You're up against several problems ... First, the Upgrade to Win10 corrupted the HP Recovery information, so even if you could make Recovery disks now, they probably would not work. Second, if the Recovery had worked, it would have sent you back to the former OS, and completely erased the entire contents of the hard drive in the process -- that is how it works. Third, the Recovery function is designed to restore to the original drive, or to another drive of the same size.  Replacing the original HDD with a 120GB SSD is guaranteeing that the Recovery would not work. Basically, you're NOT going to be able to do what you want -- use HP Recovery Media to restore to the 120GB SSD.  I have been told (by others) that it IS possible to do such a recovery to a 250GB SSD, but when I tried that with my HP laptop, it failed.  It did NOT work until I used a 500GB SSD -- the same capacity as the original HDD. So, you would probably have to do the same.  

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Hi,When i made the new partition in Lenovo G700 i lost oryginal recovery partition ( the Novo button did not work)... I try made a Recovery USB through USB REcovery Creator ( on thw www lenovo website) but is'it impossible... I send the message to [email protected] - but "now answer"... I have Windows 8, SN : AB20214413 . How can get a original recovery partition and upload a new system in my laptop ? PLs help ;-) Regards

A:Lenovo G700 - recovery USB - lost Recovery Partition

Try using the windows 10 Media Creation Tool:https://www.microsoft.com/en-us/software-download/windows10Use the Windows 10 Media Creation Tool to first upgrade your operating system before doing a clean Windows 10 install.Your machine is compatible with Windows 10.

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Dear around 3 years back I encrypted one of my laptop drive and couldn't remember the password or find the recovery key. But I have the recovery key identification. Is there any possibility that using my recovery key identification I can get the full recovery
p.s. I am still using the same laptop.

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(I know it's a redundant thread but I think I'm having a different scenario)
Specs: (nothing's changed except I did reinstall win8.1)
- win8.1 x64 single languange
There was a time when I want to resize my drive C to smaller partition:
I used Easus Partion Manager to do so (to dumb I was). After rebooting my system could not start
The BSOD showed up:
PC needs repair (blah3x)
Error code: 0x000225
I was able to manage to repair and I came back up fine using a tutorial in youtube
using bcdboot C:\Windows /s (any drive letter): /s uefi
At this point, I downloaded a new copy of windows8.1 SL, thru "mediacreationtool" (as a legit copy i suppose)
and then I reinstalled using the ISO from MS, now I'm totally OK, at least at the moment.

Seems like everything's working as it is now, but as soon as I try to press F9 upon boot up, same error popup
Error Code: 0x000225, and again I got used to doing the bcdboot method.
NOW, this "Restore" partition the size of 20GB, and appeared and it had something in it (some files I think).

This wasn't there before and after reinstallation of win8.1 SL. IT ONLY appeared when I pressed F9 then I repaired
it using bcdboot.

If there's a way that I could restore my notebook pc back to day one: Or am i that close? (close enough)
If this could be fixed? I know its risky but I will take it as a n... Read more

A:Unable to fix recovery partition ASUS / Lost recovery

So Im not entirely certain on what you are asking here. Your computer is unusable right now, or you cant get the recovery partition to work correctly?

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Can somebody please tell me how i would go about getting my operating system back onto my Toshiba c665 laptop.
My son dropped the computer resulting in the hard drive not reading again.
I bought a replacement hard drive but have no operating sytem to reinstall as it was in a partition on the hard drive which is gone.
the computer has its windows 7 home premium numbers on the back and i bought this laptop from new. Is there somewhere i can do to get the operating system back as i have searched the net but come up trumps.
Any help would be appreciated

A:Lost Operating System ? to replace or reinstall

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First of all, I am an MCSE, no need to get basic.

I am working on a Windows 2000 server, which has
ALL of the security on ALL of the files and folders set
to "Everyone Full Control." Aparently all are being set
by inheritance from the default root setting.

I am presuming that a virus has deleted all of the
explicit DACLs from all of the file system objects to
achieve this. (I'm not a programmer, but that seems
to be the only way to do this in W2K. In NT it was
common for a "newbie" to set a permission at the
root, click "change all directories and subdirectories,"
and have this calamity happen, but that is not the way
they do it anymore, in W2K.)

Back in the NT Days, there was a utility (I believe in the
Reskit) that could reset all of the default system
security settings, and I have used it a couple of times,
but I can't find it or a W2K version again.

I believe it would be possible to do this with an AD
GPO, but that looks like a nightmare that would live
on, long after the security settings job is done.

Anybody know what I am looking for and where to
look? (Please also reply to my direct email address)

Will Harper, MCSE (NT & W2K), CTT+
[email protected]

A:Replace lost permissions on W2K file system

I think this is what you are asking about.


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Hi I've recently bought an oldish HP Vectra xe310 it came with the XP back up cd so I decided to format the hard drive, after the format it had installed XP but then asked for a second cd the image library and diagnostics system ILd, so I went to the HP support website only to find out I'd bought a pc that was not sold to home users. They said that the cd was obsolete. Can anyone tell me were I could buy one. I've got the part number:
5970-4641 model number is P7609T.

Cheers quest63

A:cant replace xp recovery disc

Welcome to TSG.

does your computer have the COA label with an OEM license key?

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Hi.I have an IdeaPad 310 that shipped with a 2TB HDD that I would like to replace with a 512GB SSD.After speaking with Lenovo support i was under the impression that I should be able to use OneKey recovery to create a USB recovery image, swap the drives over and use System Retore to load a factory fresh OS on my SSD. I have prepared the Recovery USB drive. I am in the process of trying to initiate the OneKey Recovery system restore. This is where i run into problems. OneKey does not pick up my USB drive recovery image.Ok - perhaps the USB drive is not configured as a bootable device. I have used DiskPart to reformat the drive to NTFS format and make the boot partition active (diskpart active). My USB drive is too large to format as FAT32...NTFS is not compatible with UEFI...(?)... So in the BIOS I have selected Boot Mode as Legacy..., Disabled UEFI... USB is enabled.Now when i run OneKey recovery --> System restore... UEFI network boot does not start up, but i receive an error that no OS was found, remove drive and restart (or words to that effect..). What next? Do i need to Format in FAT32 in order to boot from the recovery drive?  

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My sister in law gave me the Vista emachine and the first thing I did was to go in and mess with everything. She wanted all her stuff off - personal and financial -.So I deleted, uninstalled, etc, but I am not yet the lone administrator and some remnants of the old backup program and pieces of stuff still there. I know the system password. It is kind of a mess but it runs pretty good but with some small aggravations - upon start-up several little signs come up about missing dll files. There is no chance that she will come up with the CD, but she may have the receipt for it. I would like to clean the Vista back-up thats in it since Norton is doing that. I really wanted a clean reboot where I could get in and fix it. Also I bought a program to check, repair, and replace  drivers. (I guess we don't use brand names?), and now I don't have a sound card working. Thanks, and I'm new here, tell me if this is too long.

A:Possible for original owner to replace lost Vista CD from msoft?

Also I bought a program to check, repair, and replace  drivers. < You can name the program if it is legal.
There are many Free programs that may also do this ......
I do not know of any such program, except for the original CD / DVD -
Thanks -

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Hi Folks!  I have an XPS 8500 which was running a fully updated version of Windows 8.1.  Using Dell Backup and Recovery (free edition) I created a Factory Backup of Recovery Media to DVD.  So far so good.
So now the hard drive failed and I've installed its replacement.  I boot off the Recovery Media but there are NO OPTIONS to recover that actually work.  On the initial screen I get: Troubleshoot or Turn off your PC.
So I choose Troubleshoot.  I'm then presented with: Refresh, Reset, Advanced Options, and Command Prompt.  Refresh says the drive is locked and to unlock it first (huh?).  If I choose a "Reset" I'm presented with a seemingly related issue, "Unable to Reset your PC. A required drive partition is missing."
Why isn't there a "Press this stupid button and we'll reinstall everything off the Recovery Media you created"?  This seems totally absurd.  Am I losing my mind?
Thanks in advance!!

A:How to use Recovery Media for Windows 8.1 Recovery after Hard Drive Replacement

Hi Spamcop01,
I would suggest you to try booting the system with the recovery discs again so that this time it will boot using the disc. If you’re still facing the same issue the recovery disc may be corrupt. Please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check and assist you further. To send a private message, click on my name and send private message.

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My workplace let me take home an old Thinkpad on the condition that I remove the stock SSD and leave it with the company for data security purposes. I had no way to create recovery media at any time because all our laptops are imaged by IT before employees get them, so by the time I got this laptop, it had our corporate image on it, which does not support creating recovery media. Given the above, I decided to:1) purchase a new SSD at retail, and2) purchase the recovery DVDs from Lenovo I talked to Lenovo and they gave me two pieces of information that were new to me:-the new SSD needed to be the same capacity as the one I was replacing (this surprised me, but apparently something to do with licensing?)-the recovery DVDs don't come with a Windows license key because the key is stored on the laptop software (again, I've never heard of this, but???) So, fine, I bought a new SSD that was the same capacity as the stock SSD, and paid for the recovery media. I have everything in hand now and after several attempts, have not been able to complete the recovery process. I can boot from the recovery DVDs and the recovery process starts, but after switching DVDs a few times, the recovery process just freezes with no error message. I've left it sitting overnight and it is definitely frozen, not slow. So at this point, it looks like I'm out the price of the SSD and the recovery media. Any suggestions on how to get this laptop up and running again? 

A:Recovery media not working on T440s after SSD replacement: recovery freezes

Hello and welcome,
Have you set BIOS to defaults, or whatever is appropriate for your OS?
What OS?  IIRC the 440s came with either Win 8.1 or Win 7 by way of downgrade rights from 8.1.
Either way licensing should be automatic.  With 8.1 the key is in BIOS, and with Lenovo Win 7 media it should detect that the media matches the laptop and activate.
Microsoft 8.1 media should also activate automatically if you end up going that way (free MS download).  MS 7 media will not activate automatically.
I'm puzzled by the comment that the SSD size has to match.  Since that laptop shipped with various drive sizes that seems off...

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Hello, I've used the recovery media creator to create a USB flash drive recovery media.

If i then use that to restore the Windows 7 installation onto a new hard drive (as SSD) will that drive itself have the recovery media partition on it?

So if I then lose the USB stick could I restore again by holding down zero when powering on?

Or does it recover the Windows partition and nothing more?

Thank you

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I upgraded my Asus Vista laptop to windows 7. I have completely removed Windows Vista from my system except for the Vista recovery partition (restores the computer to factory settings) which still remains. So when Ii needed to use the recovery partition it installed Vista back on my computer and I needed to install Windows 7 all over again. Is there any way to replace the Vista recovery partition with a new Windows 7 recovery partition? So if i need to use the recovery partition my computer installs windows 7 not Vindow Vista.

The Vista recovery Partition is hidden on my computer.

For my comp info just check my system specs.

Admins, feel free to move the post if i have posted it in the wrong section.

Thanks, Simon

A:How to replace Vista recovery partition

Hi Simon-

Make your Vista recovery disks so you have a path back to factory condition in case you want to sell the computer but keep Win7.

Next boot the Win7 DVD, press Shift F10 to open a Command Line, type:

SELECT DISK 0 (confirm this is target HD #)
CLEAN ALL (applies zeroes for deepest clean, takes awhile)

Now boot back into Win7 installer to Custom install using Drive tools to create New partition(s) as you wish, format before installing to first partition.

There is no need to create a Win7 Recovery Partition on the same HD as they do at factory since with built-in Win7 backup imaging you can save an image of your finished install externally so that it will be useable if the HD fails.

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Hi All

Lost my Vista 64bit Retail Disc I bought from Microsoft a long time ago, Gave my old Custom built machine to my Mom, if possible i'd like to get that one setup with Vista 64bit to take advantage of the 4gbs of ram in the PC.

Do I need to contact Microsoft again to get a replacement 64bit disc? or is there a Downloadable ISO that I could use that would wok as well.

Thank you all in Advance, Been so long since I worked with Vista

A:Lost Vista 64bit Disc? Is there a way to replace without spending alot?

Hello bikemanAMD, and welcome to Vista Forums.

You can download an official Vista with SP1 ISO file here: Microsoft: Vista Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install.

Hope this helps,

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Before I updated my laptop to Windows 10 I created a factory recovery media with Dell Backup and Recovery as suggested by Dell.  The upgrade went very well, but now I am getting reminders from Dell to update my recovery media.  However, when I use Dell Backup and Recovery and click the Update Your Recovery Media option, it always says near the end of the update that an error occurred during the process.  What is the cause of this error?  Is it possible to create another factory recovery media using the same USB drive that I used to create the current one, i.e. overwrite the current recovery data with new data?  Thanks for any information. 

A:Dell Backup and Recovery not updating recovery media

I have the same issue.

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Does anyone have a resolution for this issue of all options disabled:  All the options are disabled.I've have tried to Create Recovery USB flash drive using the HP System BIOS Update Utility.MY HP 350 G1 will not boot. CapLock blinks twice. Need to Recover the Bios with the above procedure.I've attempted to create this uSB flash on 7 different pc's. Does not work.  

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Hi All,When I turn on my laptop, I've a message with error code 0xc0000034 file:\BCD advising to use recovery tools.I've downloaded Windows image and created recovery usb. However when I turn the laptop on and press F buttons to get to options so I could perform recovery, nothing happens. I have one blue screen with error code and when I press escape it takes me to a black screen to start up menu with options to use F buttons but when I press any F button, nothing happens.Could someone please help me?

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Hi All and Pros, appreciate your help. Just bought a new Windows 10 HP AIO. model: 27-a275d.Only started use it for 1 week, and tried creating a recovery media.however the HP  Recovery Manager keeps hang on me. (see attached print screen). apprecaite if someone or HP can really help and advise - how do i still create my recovery media. thanks  

A:Trouble Creating "Recovery Media" on HP Recovery Manager - W...

Let me ask to have your issue escalated.  You certainly can't create recovery media if the Recovery Manager or the Windows OS is broken.

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Hard drive crashed do t have a recovery disk,help

A:Hard drive crashed replace it with new one need a recovery d...

Hi: Your notebook originally came with W7 64 bit. You can order W7 64 bit recovery media from HP at the link below. http://support.hp.com/us-en/mediaorder/HP-Pavilion-g7-1100-Notebook-PC-series/5082232/model/5128929/...  

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My system says the following can be repaired using the recovery console...

What command Must I type to fix it, and what must be my current directory when I type the command?

All help appreciated, thanks

A:What command will replace this file when using the recovery console?

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I have a HP Pavilion p6804 QP725AA that has been getting ever slower, to the point it takes more than an hour to boot up and each click of the mouse more than 20 minutes.  Now I know why... Harddrive Imminent Failure warning has appeared.  I am going to replace the harddrive.  I am backing up what I can.  I hope to use recovery cd's to start the new drive.  My concern is that the recovery cd's were created on Windows7 when the computer was new (5 years ago).  I did do the Win10 upgrade.  Will Windows 10 remember this computer or am I going to have to pay for it now? And is it really as easy as just sticking in the Recovery CD once the drive has been changed out? Will the partition(s) be created, etc. or is there more to it?  I do my own comp maintenance (simple stuff) like add a PCIe card, change out power supplies or bad dvr drive, even the fan in my laptop, but I have never done the hard drive.  Any suggestion would be greatly appreciated. Thank you.

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I purchased a sony vaio VISTA vgnww130j/s in October as my computer died. It came with a free upgrade to windows 7 which I have done.

I would like to replace the recovery partition with windows 7 so that I don't have to carry around the upgrade CD's and make system restore a longer process than it needs to be.

Sony says that you can remove the recovery partition but not change it.

I am even willing to purchase a new windows 7 full install cd/dvd just to be able to do this, even though I already own a license.

Any constructive thoughts?

A:replace vaio recovery partition with windows 7

Hi and welcome to TSF here are some links to info,I have not tried this so cannot confirm anything http://en.kioskea.net/faq/4093-windo...very-partition

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Dear Guru,This my first HP so need help as: Planning to get a SSD to become boot hdd.  Original will become data/backup hdd.1) How can i port over the original hdd recovery partition to here and install the new ssd as the boot windows hdd so next time anything happen to my ori hdd i still can do recovery from the new ssd with valid windows license? 

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Hello, The hard drive in my computer has ceased to properly function. Thus, i want to replace it. However, since this is a pre-built computer, it seems that I am limited to the OS provided by you guys. The thing is that I can't find the recovery file on the website or a physical recovery disk on any other website.  Is the physical recovery disk still available for this computer? If not, are there any available alternatives? I understand that one such is purchasing a new OS, but that's a little too pricey, which I think doesn't justify sticking with the PC(it's 5 years old after all). So it would be preferable if the available alternatives aren't so expensive. Thank you.

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Hey guys, my T450s 's harddrive is starting to give me problems and I am thinking about replacing it. My plan was to [1] backup all data externally, [2] replace the HDD, [3] recover OS and system setting with the recovery disk and [4] reload my externally-backed-up data. However, my concern is that I am not sure where the recovery disk is located, and my worry is that by replacing the HDD, I would have removed the recovery disk too. (In which case I may need something like Acronis to capture an image). Does anyone know if the recovery drive is tied to the HDD? Below is my laptop configuration: Intel Core i5-5200U Processor (3MB Cache, up to 2.70GHz)? Windows 7 Professional 64 preinstalled through downgrade rights in Windows 10 Pro? Windows 7 Professional 64 preinstalled through downgrade rights in Windows 10 Pro English? Security Chip Enabled? 8GB DDR3L-1600 4G Base+4G (1 SoDIMM)? 500GB Hard Disk Drive, 7200rpm, 2.5"? 16GB M.2 Solid State Drive Single? 3rd M.2 SSD slot Thank you


Go to Solution.

A:T450s can I replace my HD while still keeping the recovery disk

Hello and welcome,
I wrote up something about that ... a  long time ago.  Should still apply:
ThinkPad T450s: SSD migration & OS Installation: Clean, Clone, and Recover

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I tried enabling BitLocker on my C: drive, and before I got to any BitLocker setup, a window appeared that said Windows Recovery Environment was being moved, and "You will no longer be able to use Windows Recovery Environment unless it is manually enabled and moved to the system drive." It was the warning from Scenario 1 Step 5 of this article: Scenario 1: Turning On BitLocker Drive Encryption on an Operating System Drive (Windows 7) I ended up not encrypting my drive with BitLocker, and found that my system partition is 199 MB. So, how do I "manually enable" Windows Recovery Environment and "move it to the system drive"?

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Got a laptop here with a bad hard drive, and no recovery disks. On top of that, the Windows product key is unreadable. If I order recovery disks from HP, will I have to know my product key? Thanks
Oh, the laptop is an HP g71 with Windows 7.

A:Gonna replace hdd, and order recovery disks. Will I need product key?


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I created a Factory Recovery Media on a Flash Drive from Dell  Backup & Recovery Panel.
Do I still need to keep the Factory Recovery Partition (6GB) on my C:\ Drive? 
Or can I delete this partition and still be able to restore my Software back to it's factory image using the bootable Recovery media Flash Drive?


A:Do I need my Recovery Partition having a Factory Recovery Media.

Thank You for writing to us!
We would not recommend you to delete the factory image on the system,also please check the factory image that you have backed up.

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I have accidently deleted the recovery media from my (D) recovery disc/partition. How can I retrieve it and how much does it cost.  Has.

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After running recovery from recovery media kit which i have ordered and recieved from hp i am getting the following error log:------------------------------------------------------------------------------------------------------P2PP BurnBoot Check Failed------------------------------------------------------------------------------------------------------Possible Causes:1. Yellow-Bang occured at Device Manager2. Some silent-install failure of applications3. Found failed at PININST_BBV4. Found failed at PININST_BBV25. Found Memory Dump file------------------------------------------------------------------------------------------------------Suggestion:1. Checking REGDEV_BB.LOG for drivers2. Checking BBApps.log for applications3. Checking MEMDUMP_BBV.log for memory dump file------------------------------------------------------------------------------------------------------Note[for ODM]:If you know which component failed in preinstall processafter checking above files, please OTS it to the component owner.Otherwise, suggest to contact TWN PDC NB-PreinPM or create PIN-Log and OTS it with OTS Category Image------------------------------------------------------------------------------------------------------[RegistryDevicesCheck]Result=FAILEDFAILED DEVICE #0:Description : Microsoft Basic Display AdapterPNPDeviceID : PCI\VEN_1002&DEV_6600&SUBSYS_195D103C&REV_00\4&2B1E4B1&0&0008Code : [31]FAILED DEVICE #1:Description : PCI DevicePNPDeviceID : PCI\VEN_10EC&... Read more

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The recovery partition on my laptop was deleted so I obtained the Recovery Media Disks from HP for my laptop.  The laptop does not have a CD/DVD drive.  How do I go about creating the Recovery Media on a USB flash drive? -Does it have to be done on the laptop that I want to recover, or can I create the USB Recovery drive on a different PC Thanks,Mark

A:Create USB Recovery Media from Recovery disks

Hi, My suggestion: try an external Optical drive or send it back and ask for USB key/flash drive because DVD and USB do not have same structure. I don't know ripping DVD to ISO file work or not but you may want to try. Regards.

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Almost 2 years ago I got this PC at Costco.  I made the media recovery on HP DVD-Rs back then.Now I had a bug and it was necessary to wipe everything out.I tried using those DVD's but it didn't work (now I know I was doing it wrong) so I did the download version from the HP site.It does not include the Office that came with the computer.So now I'm ready to do it over again with the recovery DVD's but they don't work.  Followed the instructions from HP and tried all the options.Buying recovery CD's from HP is no longer available.What are my other options to get Office back now, and for the future if I have to do a recovery again?Thank you for anyone who can reply.

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My laptop came with Windows 8.1 64bit operating and there is a recovery partition to factory reset. It was protected by the HP recovery manager. After i update to Windows 10, reset my PC (not factory reset) with the option keep my files , so now i have a Windows 10 and i can see  in recovery partition one recovery folder and inside it one file of name "lang" in the Recovery partition rest of the files and i can't see and there isn't any virus in my laptop its just of changing settings i took the step of reset windows 10. i believe my recovery partition is save but due to un availability of recovery manager it is not protected. now i want to factory reset and by going to advance startup option i saw recovery manager ther but when i clicked to recovery manager it says can't open file "x/recovery/hp/rita-tool" . thats why i cannot proceed for factoey reset.please guide me how can i get back recovery manager or how can i make recovery media ? please help !! 

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I am having issues booting my windows 7 (service pack 1) laptop and I have been online trying fixes for hours. Based on the evidence it seems I most likely have a corrupt ntdll.dll in my system32 folder. One forum I read said to get the file from a computer with the same installation of windows and replace it using the recovery console. I tried this, but I get the message:

"The requested operation cannot be performed on a file with a user-mapped section open."

I assume this means some process has the file open. If this is the case, is there any way I can close it to copy over the corrupt version?

(All my restore points failed, startup recovery failed, sfc said it fixed corrupt files, but issue persists, and diskcheck said no problems so I am really out of options)


A:Replace corrupt system file from windows 7 recovery console

We should be able to fix this, but first I need to see a report from the System File Checker and we can go from there, follow the instructions below to run the check and post the log produced.
System File Checker
Click on Start and type cmd in the search box. Right click on cmd in the popup menu and select Run as Administrator.
Another box will open, at the Command Prompt, type sfc /scannow and press Enter. (Note the gap between the c and the /)
Let the check run to completion. DO NOT reboot the PC or close the cmd window.
Copy & Paste the following command at the Command Prompt and press Enter:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
This will place a file on your desktop called sfcdetails.txt which contains the results of the scan.
Copy and Paste the contents of the file into your next post.


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My Gateway Vista 32 laptop has recently had a failing hard drive. I even lost the ability to signon as my admin user, due to an unwriteable sector, could only get on as Guest, also sustained many crashes. I was able to save all my data (long story) including thousands of email. I have gotten a new Win 7 laptop with 500g HD, but I can no longer run my AmiPro 16 bit software which ran great on my Vista 32, and which is important to me.

In recovering my data, I removed my 130 gig hard drive and placed it in a StarTech ATA Hard Drive Docking Station, where it still runs very well connected by USB to my Win 7 laptop where it shows as drives E (recovery) and F (old C drive). Using it as a secondary partition on my Win 7 laptop allowed me to access the User admin data I hadn't been able to access before, so I was able to recover tens of thousands of my old emails. And I'm quite sure that the Recovery partition there is in good shape.

Therefore, my plan is to repair my Gateway Vista by installing a new SSD hard drive. But I have no experience in doing this, so hope for some help.

1. First I will try to make a clone of the recovery partition on a DVD or CD. How?

2. Then I will install the new SSD hard drive into the Gateway Vista 32 computer.

3. Then I will reload windows from the CD of the recovery partition. How?

4. Then I will go on line to windows update to get all the updates since 2008 when I got this computer.

5. Where do I get updated drivers? How?

So this ... Read more

A:Want to replace failing hard drive with SSD on Vista 32 with Recovery partiton

I still haven't gotten any help, just advertisements. So I'm still on step 1. How do I create a bootable CD from my Recovery partition on my original HD which is in my external docking station as the E drive? Any advice?

Originally Posted by ralphyde

My Gateway Vista 32 laptop has recently had a failing hard drive. I even lost the ability to signon as my admin user, due to an unwriteable sector, could only get on as Guest, also sustained many crashes. I was able to save all my data (long story) including thousands of email. I have gotten a new Win 7 laptop with 500g HD, but I can no longer run my AmiPro 16 bit software which ran great on my Vista 32, and which is important to me.

In recovering my data, I removed my 130 gig hard drive and placed it in a StarTech ATA Hard Drive Docking Station, where it still runs very well connected by USB to my Win 7 laptop where it shows as drives E (recovery) and F (old C drive). Using it as a secondary partition on my Win 7 laptop allowed me to access the User admin data I hadn't been able to access before, so I was able to recover tens of thousands of my old emails. And I'm quite sure that the Recovery partition there is in good shape.

Therefore, my plan is to repair my Gateway Vista by installing a new SSD hard drive. But I have no experience in doing this, so hope for some help.

1. First I will try to make a clone of the recovery partition on a DVD or CD. How?

2. Then ... Read more

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So I have Acer laptop with wireless adapter that has driver in windows 8 install media and that driver causes BSOD during install.. and install never completes it just says you need to start it all over again.
My question would be is there any good way to modify windows install media dvd or iso image to remove problem causing driver or replace it with working driver?

I was able to install windows 8 by disassembling laptop and physically removing wireless adapter but I don't want to do that every time I decide to reinstall windows. Driver from acer site works without problem.

A:Disable/replace default driver in windows 8 setup media

Do you have a option in the BIOS to DISABLE the wireless adapter?

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I needed to reinstall 8.1 Pro over my OS to fix a damaged Windows file system. The performed procedure fixed my system but removed my Media Center, which was payed for years ago when i upgraded to Win 8.1 Pro w/ Media Center from Win 8.0 Pro w/ Media Center.
I had to purchase it then, even though i already had it prior to the upgrade, and so i do not feel i should have to pay for it once again, especially since i saved the Product Key the second time!

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Hi  ashish,
The drive must be unlocked by the recovery password or recovery key. But you lost it and haven?t print the recovery information or save it anywhere. No any other method to help you.
I am sorry for that. I suggest you consult professional data recovery company.
Best regards,
Karen Hu

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I can't recover my lap. while trying to reset "0xc000000f" error is coming as shown as below image. my warrenty perriod is over,what should i do. I am ready to buy recovery media. please help me   

A:how to buy hp recovery media after warranty, my recovery dri...

Hi: You should be able to reinstall W10 by using the media creation tool at the link below. https://www.microsoft.com/en-us/software-download/windows10 Otherwise you will have to contact HP technical support for the country you live in at the link below and see how you can get recovery media from HP. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

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