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Inspiron 5559 - can I turn off the click sound for the touchpad buttons?

Q: Inspiron 5559 - can I turn off the click sound for the touchpad buttons?

I'm a big-time right-click and open in new tab user, but having the buttons "hard-click" sound every time I click on something is going to drive my housemates nuts.
Any suggestions out there? Thanks.

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RELEVANCY SCORE 200
Preferred Solution: Inspiron 5559 - can I turn off the click sound for the touchpad buttons?

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RELEVANCY SCORE 80.8

I just received a new XPS 13 9350 non-touch Laptop yesterday and the left-click and right-click buttons on the touchpad do not work. I know there is the option for the two-finger tap right click; but, I want the actual buttons to work. Any help will do please.

A:XPS 13 9350 Touchpad Left-click and Right-click buttons not Responding

Same here, got the 9350 yesterday, the left and right click only work 10% of the time! ***!

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RELEVANCY SCORE 80

Hello,
My Laptop, an Inspiron 5559 64 bit, running Windows 10, Version 1703, Build 15063.447. 
The only recent change, OS was upgraded to Windows 10 Creator several weeks ago. Overall there are no issues, as a matter of fact, I am using the Laptop composing my question.
However, after a period of inactivity, the Touchpad stops responding, frozen, in my estimating it goes to sleep and does not wake up. My trouble shooting efforts include, downloading and updating driver, to no avail. The only way to get back touchpad is to reboot.
Please note, touch screen services remain operational and responsive.
Any guidance troubleshooting the issue will be greatly appreciated.

A:Inspiron 5559 touchpad stops working after sleeping

Hi ecr1014,
Any damages noticed?
Does external mouse works fine?
Run the diagnostics by pressing F12 during startup and let me know if touchpad responds in that screen?
Update the Touchpad driver and also update the BIOS.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.

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RELEVANCY SCORE 80

I'm running windows 10.  The touchpad on my new Dell laptop has ceased to function.  There is no touchpad tab in the Mouse Advanced Settings Options.  I've downloaded the touchpad driver.  There is no Fn key associated with the touchpad.  Anyone know how I can get this working?  It worked when I first purchased the laptop one month ago.

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RELEVANCY SCORE 78.4

Hi all,
Just got an Inspiron 15-5559 Signature edition from the Microsoft store and I can't figure out how to turn off the keyboard backlight. I want to turn it off to save battery when it's not connected to AC.
I've tried pressing Fn+F10 as well as just F10 when FN is locked. I've installed Quickset and the backlight slider doesn't change the backlight levels at all. I've also went into BIOS and the backlight stays on even if I choose "Disabled".
Any ideas on how to turn it off? Thanks

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RELEVANCY SCORE 77.6

Compared to the other Dell Inspiron 5559s I have seen, and in fact compared to all laptops I have seen, this start-up time is not normal.  I don't mean how long it takes to boot to Windows.  I mean how long it takes to get it to display the Dell logo upon start-up.
There is no power light (since for some reason Dell decided it doesn't need one??), so I can never tell if I successfully turned it on or not until a good 6 seconds later when the keyboard's backlight lights up.  Then it takes another 3 seconds for the screen to turn on.  This definitely has something to do with the CMOS, or the BIOS, or something.  Everything is up-to-date, including drivers.  Please don't treat me like someone who doesn't know how to use a computer.
This has been an issue since I received the laptop in 2016.  Dell told me it's normal.  Dell was wrong.  Nothing new there.  I recently used another Dell Inspiron 15-5559 and was surprised by how responsive it was at powering on.  A function mastered on computers since computers were first made, and yet it performs badly on this 2016 model.
Any suggestions besides paying Dell a fortune?  It is not in warranty.

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RELEVANCY SCORE 75.2

The touchpad on my laptop has stopped responding to taps and clicks (physical button).  The touchpad continues to works to move the cursor, but will not tap or click to select.  The touchpad is NOT off and I have double/triple checked the Properties for the Synaptics ClickPad and all is in line with the HP self-help guide.  Please help!

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RELEVANCY SCORE 74.8

I have had the Inspiron 5559 laptop, Windows 10, for two weeks and suddenly have no audio sound

A:Inspiron 5559 laptop no sound

Hello. No sound from just the speakers, or no sound from the speakers or the headphone jack? If no sound from either one, try the following things.
> Try using System Restore (type system restore into the Windows search box) and revert to a date before the audio stopped.
> If that does not help. perform a basic re-installation of the Realtek audio driver.
1.    Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2.    Expand the "Sound, video & game controllers" category.3.    Right click on "Realtek High Definition Audio".4.    Click "uninstall".5.    Do not check the box to “delete the driver software for this device”. 6.    Restart the computer. Windows will detect your device and re-install the driver. The driver is re-built from files that are in a folder on the hard drive. The reason this process fixes some audio issues is that it resets the driver settings to their default configuration.
> If that does not help, completely remove the Realtek audio driver:
1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, Video & Game Controllers" section.3. Right click on "Realtek High Definition Audio". 4. Click "uninstall."5. Put a check mark in the option to delete the driver software, and then... Read more

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RELEVANCY SCORE 73.2

I recently bought a Dell inspiron 5559 (June 1, 2017). I then noticed that whenever I play audio like music or videos and plug the adapter out, I would hear a crackling sound, sounds as if its coming from the speakers. When I pause the sound and unplug then play audio the sound is made so I'm guessing the problem seems to exist whether I play audio or not. No matter where I plug the adapter out, it makes that sound. I'm worried that it might destroy the laptop, or that this is a defect that might start a fire if its a lack in how the adapter was made. It is a 45 w adapter according to what is labelled on it. sometimes i get a message saying "adapter is not recognized. system performance will be impacted etc" and I guess it happens if I don't plug the cord in properly? or is it not suppose to say that at all? Nonetheless, my main worry is the sound the laptop makes when I unplug the adapter. It goes on for maybe 3 or 4 seconds and sounds like a radio transceiver. Please comment if you know what this means, Thank you.

A:(INSPIRON 5559) CRACKLING SOUND WHEN UNPLUGGING ADAPTER, WHY?

Hi,Welcome to our community.You’ve reached the right department. Please do not worry. We’ll surely try to assist you. We’ll have to update certain drivers to resolve the issue. We request you to provide us with the following information, so that we can check and provide you with the right drivers.1. Service tag/ express service code2. Email address3. Registered owner’s name of the systemThe Service Tag is a 7-character code, and the Express Service Tag is a 10-digit code that is a numeric version of the Service Tag. Both codes are on the bottom of your laptop. You can also refer to this link which is a video that shows steps to find the service tag.

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RELEVANCY SCORE 72.4

I need to install the sound driver in Inspiron 5559 (Windoe 8.1Pro )but i am here unable to unistall the old one one, I have uninstalled all drivers for sound but when I restart it was not deleted. How to delete it by regedit for the same model. so that I can install the new one or it detect it by ititself?

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RELEVANCY SCORE 71.6

Hi, 
I bought a new Dell Inspiron 5559 i7 6th gen Laptop on 1st November, I faced the distorting and crackling issue in the beginning but i checked the solutions here and switched the realtek driver to the windows default driver and it was working well until today. I have tested my dell speakers on various test videos available online and the general speaker configure option of windows, laptops right speaker is working good but left produces a crackling noise at high pitch sound. Please tell me what should i do? I have done multiple reinstalls of the driver but nothing worked. I have decided that its a hardware fault, just trying my luck here. 
Regards
Viren Kumar Gupta

A:Inspiron 15 5559 i7 6th gen, left speaker sound crackling on high levels

Hi virengupta13,Thanks for posting.If the noise is only coming through one of the speakers and it is not there when you listen through headphones, then the speaker probably needs to be replaced. If you are still under warranty you can contact Tech Support, but before you do remove all media players except Windows Media Player, or else you will be denied warranty service.

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RELEVANCY SCORE 70

Regardless of my touchpad settings, when I press (not tap) the main area of the touchpad, it acts like a left mouse click. I want to turn off the touchpad click in the large area of the touchpad but still have the two buttons in the lower area of the touchpad active.
This is not the "tap to click" feature - I have already turned that off.
How do I turn off the click in the main touchpad area?
Thanks.

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RELEVANCY SCORE 68.8

Hi I have searched but can only find turning the touchpad off... I want to use the touchpad of course.. but heavy handed I want to turn off the pressure to make it click and only use the two buttons to click.. not the touchpad... I have it at LOW SENSITIVITY but it still seems to press when i dont want it to   is this possible? Any help greatly appreciated

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RELEVANCY SCORE 66.8

Hey! I've got a Dell Inspiron 3000 series which just recovered from some boot problems--I had to reinstall a Windows 10 image from the Microsoft website; was having problems downloading the Dell factory image.
One thing is still bugging me; I'm convinced that before the troubles, I could tap with two fingers on the mouse touchpad to send a right click. I've grown very used to this and can't figure out how to get it back. I downloaded and installed the touchpad drivers listed for my service tag, and the touchpad is working just fine for basic operations, but I don't have any control panel options to customize the touchpad beyond what a generic mouse could do. Is there any way to get this option back? Thank you very much.

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RELEVANCY SCORE 66.8

Hi there
I'm wondering how to approach this problem. When I use the default setting of "tap in lower-right corner to right click", the area it uses for the bottom right actually uses the majority of the touchpad. I end up with the left most 1cm being left click and the other 10cm being right, which isn't usable.
I have tried switching to 2-finger tap for right click but a number of programs don't seem to register it correctly (I think that's a win 10 issue), and also at random restarts the touchpad will act as though this is disable and its settings are all default, despite not being in the actual settings menu (again a win 10 issue?)
Is there a specific driver I can use to improve the touchpad behaviour or gain more control? Is there anything I can do to change the size of the right click width so it only takes up half?
Thanks

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RELEVANCY SCORE 65.6

I'm really hoping someone can help me resolve this very irritating issue. When I'm on a website using the google browser and single tap on my touchpad to go to a link from an image link, my computer automatically downloads the link instead of taking me to said link. I have deleted countless .htm files from my downloaded folder and sometimes have to click the links two or three times for it to actually work. 
Halp!
-Lisa

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RELEVANCY SCORE 65.6

Dear all:

New to the forum.  Thanks in advance to anyone able to help.  I have two issues that seem to be related.  Today at some point I could not longer use my right or left click buttons on my laptop.  The touchpad still works in the sense that I can move my cursor and if I tap once on the touchpad (not the left/right buttons) then it will select a link.  There is no right-clicking capabilities on the touchpad itself.
I "attempted" to reinstall the driver.  Not sure if I was successful doing that, but seeing as how half of the touchpad functionality works, I'm not positive it's a driver issue.
After restarting my laptop I tried again to click on the left/right buttons and became frustrated and wanted to see if they were stuck, so I pressed down hard.  My laptop proceeded to shut off immediately.  Frustrated, I disassembled my laptop and checked out the touchpad sensor to see if I could spot something wrong.  Everything appeared to be in tact.  I reassembled and the laptop powered on, yeahh!!
I once again tried to press the buttons and nothing happening.  Again I pressed harder than normal and the laptop shut down.  I was going to disassemble it again however I got halfway before trying to power it on and the laptop powered on again.
My first issue is:  Why is my laptop suddenly shutting off when pressing hard on those buttons?
My second issue is:  How can I fix those button... Read more

A:Dell Inspiron 1555: Touchpad issues (right/left click not working and powering down....)

I am having the same issue. However, my computer is not shutting off. The right/left click just stopped working. I downloaded the driver, and nothing happened. My computer now won't restart and my shutdown is really slow. I wish someone could help with this issue because DELL wants $145 to fix the problem!

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RELEVANCY SCORE 64.4

Is there a way to turn off the clicking sound that th touchpad on the Lenovo makes?

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RELEVANCY SCORE 64

If anyone has acces to the connections/schematics for the M4600 touchpad/button assembly, I'd love to see them! For some reason both the right buttons have stopped working. Tried to disconnect/reconnect  the 14 pin "touchpad cable from the mainboard, but unfortunately this did not do the trick. Need to look a bit deeper - so would love to see the schematics or at least the pinout of the connector(s)... (It's a button - how hard can it be to fix... ;-)
Thanks and best regards,
 Anders

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RELEVANCY SCORE 64

Just unboxed my new x360.  Any time I lift my finger off the touchpad I hear a click sound.  This isn't necessarily a "rattle" nor does it feel like anything is loose.  It sounds like an electronically generated sound on a mouse event. Oddly this doesn't come through my headphones when they are plugged into the audio jack.  Another reason I think it is electronically generated is the fact that the sound doesn't change with varying pressure on the touchpad.  Even the most gentle touch, creates the "click"  when lifting my finger. Please help me get rid of this sound.  My previous generation x360 did not make this sound.  

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RELEVANCY SCORE 63.6

I have an HP Pavillion DM4 laptop running Windows 7. The touchpad buttons make an annoying click sound. How do I disable that sound? Thank you.

A:How to disable touchpad button click sound on DM4 laptop

Where is sound exactly coming from? Is it from cursor movement area(where you move mouse cursor) or from left/right click buttons?  Also Could you please post complete product/model number of your Notebook? You can use link below to find this infohttp://support.hp.com/us-en/document/c00033108

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RELEVANCY SCORE 61.2

just bought the dell 5559 and i can't seem to find the touchpad options. i tried installing the driver from the support website and followed a couple answers but nothing popping up in control panel or advanced settings. can someone advise please? windows 10 x64 here

A:dell 5559 touchpad

Hi rockyaj,
Thanks for posting.
Here is some information on troubleshooting the 5559 you may find helpful.
Post back here if you need additional assistance so the experts can help.  Thanks.
Regards,Robert

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RELEVANCY SCORE 60

I am unable to turn off the sound of the keyboard - specially the keyboard mouse (right/left click below the touch panel).The sound of the keyboard keys is still ok but the mouse click sound is very bothering.External mouse is again ok. Unable to use the keyboard touch panel and mouse clicks below that due to this sound.Pls help to turn it off. Thanks

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RELEVANCY SCORE 59.6

I did a touchpad update  and now the buttons switch around. when one works the other will pop up with a tiny menu ive never seen before. If both buttons work the touchpad wont work. I have put them to default and it works for a bit then will switch again. Didn't have this problem till that stupid update. I have a dell 15-3552 laptop and its less than 2 months old.

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RELEVANCY SCORE 59.2

The cursor is jumping around when you lift your finger from the trackpad. I am finding it very difficult to use Photoshop and cannot do anything precise which is ironic as this is a precision touchpad. There is nothing precision about it.
In this post someone found a firmware Dell for XPS13, Is there something similar for 5559?
Thank Very Much

A:Problem in 5559 (series 5000) touchpad / trackpad

You can update the System Setup(BIOS)and see if that make an difference. Please click on the link below:
https://youtu.be/mWn9YfxtYBo

Just making sure I'm reading your post correctly, you do have the precision touchpad on the Inspiron 5559 ? Correct ? If you don't know for sure, go to device manager, stroll down to "Mice And Other Pointed Devices, and then expand it. Hopefully, you'll see touchpad driver.

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RELEVANCY SCORE 59.2

My laptop, Inspiron 17R, started making a clicking sound when I pressed power button. I'd shut it down and try again a few times and could sometimes get lucky to get it to load up, unfortunately now its not loading up at all. I've tried removing battery and putting it back. Does anyone know what the problem might be?

A:Inspiron 17R makes clicking sound and wont turn on

Sounds like it's most likely a bad mainboard -- try powering up without a battery.  If it will but won't with the battery installed, the battery is bad -- if it won't boot on AC only, chances are the mainboard is bad.

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RELEVANCY SCORE 58.8

Is the power button on my laptop supposed to light up when I turn the laptop on?  Because it doesn't, but looks like maybe it should.

A:Inspiron 15-5559

There is no LED light in the power button.....
Inspiron 15 5559 Specifications

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RELEVANCY SCORE 58.8

My laptop will not get beyond the time and date initial blue screen.  Now not even showing the background picture.  I have tried just about all of the alternative boot options from F12, but still not able to get into to anything further.  This happened after the machine was re-opened in the morning as usual from closed-lid sleep.
Help me please, I'm desperate.  I'm writing  this on my old Inspiron, otherwise I wouldn't have been able to do anything at all!
HELP!
Thank you in advance,
Annie.

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RELEVANCY SCORE 58.8

My 6
Inspiron 5559
System BIOS:.     1.2.1 hr
ePSA:  build 4304.09
' No bootable devices found'. Onscreen

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RELEVANCY SCORE 58

Hi I've recently purchased dell inspiron 5559. is it possible to upgrade the ram to 12GB (4GB + 8GB)

A:Inspiron 5559 RAM update

Yes, but the system is designed to run optimally with matched pairs of memory - if you want to upgrade, it'd be better to go to 2x8 or 16 G.

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RELEVANCY SCORE 58

Makes no sense.
Extremely slow on boot, slow to load programs when in use.
Have run system analysis and passed
Ran defrag analysis  and only at 2%Ran CC Cleaner
Very frustrating.
Dell phone support rude and unhelpful.
Now what?  Return it or is there a fix?

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RELEVANCY SCORE 58

I have an Inspiron 15 5559 with W10 and am trying to change the HD to an SSD.  The SSD is a SATA III.  The startup screen says "No Hard Drive Installed".  Will this laptop accept this drive?  Do I have to go into BIOS to do this?  Thank you for any replies. 

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RELEVANCY SCORE 58

i just want to ask if someone could help me with my laptop problem.when im finish on window set up it only keeps rebooting. hope you could help me..thanks in advance

A:Inspiron 15 5559 keep rebooting

Hi JJABAT,
What is the current OS installed on the system? Are you trying to reinstall the OS on the machine? What is the exact issue with the system if you are trying to reinstall the OS?
If the system is on Win 10 OS and does not boot into windows, provided the OS was working fine earlier, then check this article - http://dell.to/2dS9MFs
If the issue is not resolved - restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 58

I want to know the manufacturer of the hard disk of Inspiron 5559 ......????????As I bought one from two weeks and I found that the brand of hard disk is Toshiba from 2006??????Is it right??????Or some thing wrong

A:Dell Inspiron 5559

Could be Toshiba, WD (HGST) or Seagate (Samsung).  Some have easily decoded manufacture dates, while others do not.
Large capacity (1T and up) drives didn't exist in 9.5 mm or slimmer format in 2006, so it's not that old.

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RELEVANCY SCORE 58

Hi guys, my laptop (Inspiron 15 5559) won't turn on but the led light is white indicating it is charging. When I press the power button, the led blinks 2 amber lights followed by 4 white lights and repeats continuously.Is there any manual I can check to see what the blinking led lights mean?
Thanks!

A:Inspiron 15 5559 Led Diagnostics

Unplug or remove the battery - try again.  If the flashing ceases, it's a bad battery. If it doesn't, it's a bad mainboard.

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RELEVANCY SCORE 58

Hi,
My new Inspiron 5559 suddenly freezes and I can do nothing. I have to power down and get it back again. In between the screen blanks too.

I purchased a new one just one month back.

A:Dell Inspiron 5559

Start with the Dell diagnostics -- F12 at powerup.

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RELEVANCY SCORE 58

I've had my 5559 for about 8-9 months. I've tried multiple "solutions" that have worked for others and none are working for me. I've run full diagnostics multiple times and it has come back good every time. I've removed the battery and released the static charge and retried to no avail. I've cleaned the contacts to no avail. I've bought another dell charger and that didn't work either. I've tried all the tips that dell provides to fix charging issues to no avail. I'm at a loss now. I have no idea what else to do. Please help!

A:Inspiron 5559 not charging

Does the system correctly identify the AC adapter or does it show unknown?  F2 at powerup to check.
If it shows unknown, contact Dell for a warranty repair - they'll replace the DC jack or mainboard, whichever is bad.

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RELEVANCY SCORE 58

Hi ,
I have i 3 weeks old dell and while watching a movie the imagine froze and after restarting it fron button the laptop is not staring.
I tried removing battery , a triend staring it withiout battery.
The LED battery in front blinks 4 times white 2 times orange in sequence and nothing happens?
Is it the motherborad? What is the problem i realy like and all my docs are now in this laptop .
Any ideeas?

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RELEVANCY SCORE 58

Hello Dell community,

I have a problem with me Inspirion 5559 i7.
It all about with FAN... it started to make some unusual load noise ...and when i have time i did diagnostic when i reboot. the fan dint respond so I continue and suddenly the fan work again, and again another loud noise every time I finish playing games, and one time suddenly my laptop shudown itself while I'm playing
I do vacuum at the ventilation area, and still same problem,
I did reboot and Error says:
Fan- The fan failed to respond correctly ( Previous Fan ) Fan Malfunction
Error Code 2000-0712
i brought this Dell last December 2015.
Can someone help me on this, cuz im afraid if someday this laptop it will not open.

Regards,

A:Inspiron 5559 (FAN MALFUNCTION)

Contact Dell Support in your country, verify that the system is still in warranty period, on your invoice / order it will be listed or online on the Dell Support site.
It is advisable to check if you are entitled to statutory rights warranty, or example in the EU you have at least 2yrs statutory rights warranty from the invoice date.

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RELEVANCY SCORE 58

I got a new inspiron 5559 laptop and it is incredibly slow!
I would expect 16GB Ram and the 6th gen i7 Intel processor with pre-installed windows 10 to be the fastest laptop around but it's exactly the opposite.  
What's going on?

A:slow inspiron 5559 ?!

Hi,
Thank you for writing to us!
Kindly check the following 
1. Check that you have all the latest Windows updates then back up your whole PC, or at least any data that you have not already backed up. Create a Restore Point so you can go back to it.
2. Go to Add/Remove programs and uninstall any software you no longer use. Ideally, uninstall all copies of Java and then install the latest version.
3. Download and run CCleaner (free) to delete temporary files and clean up your PC, including the Windows Registry.
4. Run Malwarebytes' Anti-Malware, as mentioned above. (You can also run it in Safe Mode.)
5. Restart your PC and check your hard drive for errors. The quickest way is to click Start and type chkdsk /r in the Run box.
Use the link below which will help with all the issues that you might have:
http://dell.to/1VXjOlf
Thanks
Robin

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RELEVANCY SCORE 58

There is an obvious bulge in the keyboard.  This seems to be due to backlight wires against the keyboard.  There is height difderence around keys 9, O and L.  The keyboard is also flimsy around 8, I, K. Because of the void between keyboard and base.
Has anyone found a fix? I called Dell who said this is not a technical malfunction and all keys on the keyboard is working. As such tech support didnt help me.  I called the vendor who told me to call Dell's tech support.

A:Dell Inspiron 15 5559

Hi JOHNALVINDY,
Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id and the image of the keyboard.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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RELEVANCY SCORE 58

The wifi just shows with an x in front, I tried to see what the problem was and it said to turn off wifi capability. I've tried many things, I even reset the computer hoping that would help.

A:Dell Inspiron 15 5559

You tried pressing the Fn + PrtScr keys on Keyboard to turn on WIFI ?

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RELEVANCY SCORE 58

I need a Windows 10 factory restore. I have no Idea how to do this. I am 70 years old not as fast as I used to be. I have only used it 3 times.

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RELEVANCY SCORE 57.2

Is the display screen removable so it can be used as a tablet?

A:Dell Inspiron 5559 laptop

Hi Darlula,
As this is a notebook and not a tablet, the display cannot be removed and used. It is part of the system.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, if you have any query.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 57.2

My Inspiron 5559 came pre-installed with Windows 10 and a 1TB hard drive. I installed a Kingston SSD and a clean copy of Windows 7 Home Premium on the new drive. After installing all Windows 7 64-bit drivers from Dell's web page everything was great except that everything to do with USB 2.0 is missing from ...
Universal Serial Bus controllersIntel USB 3.0 eXtensible Host ControllerIntel USB 3.0 Root HubRealtek USB 2.0 Card ReaderUSB Mass Storage Device
In any typical Windows installation, this section lists several 'Generic USB Hub' and 'USB Root Hub' entries but I'm completely without them. Even Services is missing 'USB Safely Remove Assistant'
I suspect this is the reason Windows Backup and Restore is unable to see connected USB drive when I booted recovery DVD to perform a restore. No drive, no image found. 
I'm at a loss as to what might have caused this. This is a fresh install and laptop is just a few months old.

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