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Windows has just recovered from unexpected shut down! logs off N on

Q: Windows has just recovered from unexpected shut down! logs off N on

for the past 4 days, my 2 year old HP pc has been having issues, the problem is

when i start my pc and enter password, it would turn in to blue screen for 30 seconds and than lgoes back to the ENTER PASSWORD window, I do that and screen turns blue and back to enter password, on the 2nd or 3rd time, it would ask my if I want to safe or normal mode, I choose normal and enter password and then it would say WINDOWS HAS JUST RECOVERED FROM UNEXPECTED SHUT DOWN, it would list the problem detail and it shows this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030C57EF
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080412-57408-01.dmp
C:\Users\KSTOPDEN\AppData\Local\Temp\WER-109372-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I don't have warranty on this and any help on how to resolve this problem?
thanks

RELEVANCY SCORE 200
Preferred Solution: Windows has just recovered from unexpected shut down! logs off N on

For anything regarding erasing your history and maintaining privacy, I really recommend downloading History Fixer. It deletes all traces of online and offline computer activity including Internet searches, history and chat sessions. Includes a file shredder feature.

You can download it direct from this link http://goo.gl/7JS9gZ. (This link will automatically start a download of History Fixer that you can save to your computer.)

A: Windows has just recovered from unexpected shut down! logs off N on

Quote: Originally Posted by jonny1


for the past 4 days, my 2 year old HP pc has been having issues, the problem is

when i start my pc and enter password, it would turn in to blue screen for 30 seconds and than lgoes back to the ENTER PASSWORD window, I do that and screen turns blue and back to enter password, on the 2nd or 3rd time, it would ask my if I want to safe or normal mode, I choose normal and enter password and then it would say WINDOWS HAS JUST RECOVERED FROM UNEXPECTED SHUT DOWN, it would list the problem detail and it shows this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030C57EF
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080412-57408-01.dmp
C:\Users\KSTOPDEN\AppData\Local\Temp\WER-109372-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I don't have warranty on this and any help on how to resolve this problem?
thanks


Hello there!

If you're able to go into Safe mode go to C:\Windows\Minidump\ and upload us the files you find there. That will help us determine what is causing the crashes.

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RELEVANCY SCORE 91.6

I know yesterday I was on my pc and it shut down when I was online, I was away from the computer, but it had shut down and I had to reboot. Today I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 9154AA9C
BCP3: B43146E0
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini022709-01.dmp
C:\Users\Nick\AppData\Local\Temp\WER-24185646-0.sysdata.xml
C:\Users\Nick\AppData\Local\Temp\WER834A.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

I've never experienced this before, could this be hacker related, my pc is in healthy condition. What should I do?
 

A:Windows has recovered from an unexpected shut down!

hi this is most likely a driver problem you may want to go to device manager and check your drivers for any yellow ! or red x now even if you have none of these it may still be good practice to go to mfr website support page for you model comp and download all the newest drivers and install them one at a time and reboot after each to insure a clean install
 

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RELEVANCY SCORE 91.6

Hi every time i shut my computer off and go to restart it. I recieve an option to boot from different safe modes. I always select start windows any way. when windows boots up i receive the following message. Please help i have no idea what is causing this issue. the Pc never shuts down when it is running i only get this message when I shut the pc down for the night and restart it the next day

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006548010
BCP2: FFFFF8800466CDC0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\062510-19936-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-27705-0.sysdata.xml

A:windows has recovered from an unexpected shut down

Can you upload the minidump file:
http://www.sevenforums.com/crash-loc...d-problem.html

I can see the BC code is 116, which is usually video issue. You might want to update or re-install your current driver
Read this article to know more about what it is and what to try
http://www.sevenforums.com/crash-loc...eshooting.html
~Tuan

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RELEVANCY SCORE 91.6

Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. However if I manually put it to sleep and awaken it, there are no problems at all.

The information I am given for the error is below, along with the minidump files:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml
Can anyone decipher the issue? Any help would be much appreciated!
Many thanks,

Tom

A:Windows has recovered from an unexpected shut down - Can anyone help?

  
Quote: Originally Posted by trl21


Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. The information I am given for the error is below:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml

Can anyone decipher the issue? Any help would be much appreciated!

Many thanks,

Tom



If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your quer... Read more

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RELEVANCY SCORE 91.6

My PC turns on at 6AM to get updates etc. Waking it up a couple of hours later I often find "Windows has recovered from an unexpected shut down". I've never actually seen the BSOD.

I'm fairly obsessive about getting the latest updates and drivers.

Files attached as per this notice, plus report from WhoCrashed.



Windows 7 Professional x64
Retail Upgrade - upgraded from itself!
Age of system: varies, mostly <18 months
Age of install: Windows folder created 14 ‎July ‎2009

A:Windows has recovered from an unexpected shut down

These 50 are virtually identical. All were related to a critical process being terminated. In this case wininit.

From the uptimes I am assuming you put it to sleep instead of rebooting and that may be part of the problem.

lets start with a system file check to verify (and hopefully repair) the system files.

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

You have several old/problematic drivers that will eventually need updating or removing. Your webcam driver is from 2006 for example.

I would also reboot once a day until the situation is resolved.

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RELEVANCY SCORE 91.6

Hi
Intel® Core™i5 Quad Core Processor i5-3570 (3.4GHz) 6MB Cache
ASUS® P8Z77-V LX: USB 3.0, SATA 6GBs, ATI®CrossFireX
120GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
Just had this message:
windows 7

Error: windows has recovered from unexpected shut down!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: FFFFFA809000CA60
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800030A7150
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\100314-7254-01.dmp
C:\Users\Jonathan\AppData\Local\Temp\WER-17706-0.sysdata.xml
Read our privacy statement online:http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:windows has recovered from unexpected shut down

The minidump folder has a padlock on it, and I can't access the file 100314-7254-01.dmp, says access denied.

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RELEVANCY SCORE 83.6

get update from windows update few weeks ago.
unable to hibernate.

A:Recovered from unexpected shut down.

The intermediate driver are found just below the transport protocols and above the miniport drivers in the network protocol stack. There are two types of intermediate drivers that are used: the LAN Emulation Intermediate driver and the Filter driver

This is causing your BSOD "ndiswan.sys"

Update your LAN driver!! Just get a second opinion aswell

And welcome to the forums

Miniport driver?

Click Start, and then type cmd in the Start Search box.
Right-click cmd in the Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue
At the command prompt, the following commands (press ENTER after each):
SET DEVMGR_SHOW_NONPRESENT_DEVICES=1
devmgmt.msc
When in Device Manager, click View then Show hidden devices
Double-click the category containing your device driver, and then double-click the name of the device you want to Uninstall. (Here you will need to find your driver) If you cannot find it simply Exit Device Manager.
Click the Driver tab, and then click Uninstall.
If there is a Delete the driver software for this device box, check it. Read and Confirm Notification, click OK.
Exit Device Manager, and restart your computer.

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RELEVANCY SCORE 79.6

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFF80002C91062
BCP3: FFFFF88002BD1C10
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x3B_dxgmms1!VidSchDdiNotifyInterrupt+9e
Server information: 05b6f346-fff9-4d7e-b843-602ca30b3b3c
My computer (Pavilion dv4 Windows 7 64-bit) randomly shut off today when I went into the next room. I came back to see a black screen with some white letters and numbers, but didn't get a chance to read it. The computer restarted and a window popped up saying, "Windows has recovered from an unexpected shut down." I have no clue what could have happened. I wasn't running many things besides MSN and FireFox. I'm very confused about this issue. If someone could help I'd deeply appreciate it.
(.dmp file is in the post below)

(I don't know if this will matter, but when I checked my Action center above the unexpected shut down it had another issue that happened one minute before the one above. I don't know if it had anything to do with the issue above, but here's the description:
Description
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c000001d, 0xfffff80002c91062, 0xfffff88002bd1c10, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061810-31325-01.
Edit: Could it ... Read more

A:"Windows has recovered from an unexpected shut down"

Welcome

You will be helped, but need your cooperation. Please follow these instructions.

http://www.sevenforums.com/tutorials...en-forums.html

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RELEVANCY SCORE 79.6

This problem seems to be continuing to happen to me. I recently upgraded video cards from a Sapphire HD5770 to a Sapphire HD6870. After swapping out the cards my computer would encounter this problem if it sat idle for a period of time. Thinking it was a faulty card, I swapped back to my old 5770, and didn't encounter the problem until today. I says in the "Action Center" problem reports that "Windows shut down unexpectedly". The only thing I have done to the computer was replaced the video card. I also just recently ran windows setup on my computer (without formatting the hdd). That didn't resolve the issue.
I have included the mindump file.

A:Keep getting "Windows has recovered from an unexpected shut down"

Hi Heavy and welcome to the forum. Please read this tutorial, follow the instructions and post back. We will be glad to help you. It helps us to help you if we have more than just the dump files.

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 68.8

Windows is freezing sometimes and sometime restarts..when restart I get this error:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: C054ED50
BCP2: C0000185
BCP3: 24D588C0
BCP4: A9DAA0B6
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030914-53508-01.dmp
C:\Windows\Temp\WER-53757-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:Windows has recovered from an unexpected...

Hello Andras, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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RELEVANCY SCORE 68

Hi Everyone,
I keep getting the error message Windows has recovered from an unexpected shutdown. This usually happens after the computer is put to sleep or shutdown. I have been looking through the forums, but I think I need some help with this. I have tried to attach the DMP file to this post but it keeps telling me that I don't have permission (access denied).

Here is the error message;

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: a
BCP1: 0000000000002C38
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800034CD365
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072611-42759-01.dmp
C:\Users\[username]\AppData\Local\Temp\WER-269803-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any help is appreciated!

A:Windows has recovered from an unexpected shutdown

you must zip the dump file before attaching it
Screenshots and Files - Upload and Post in Seven Forums

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RELEVANCY SCORE 68

Hello I am having this problem many times when I'm trying to connect to my vpn account
the bluescreen appears and after reboot i have this message
can anyone help me with this problem?
regards

my last dump file: Attachment 147182
all of my dump files: Attachment 147181

A:Windows has recovered from an unexpected shutdown

Hello there,you can simply attach the files to the forum. In 4shared you got to wait xx seconds to download the file.
Screenshots and Files - Upload and Post in Seven Forums

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RELEVANCY SCORE 68

? OS - Windows 7 (original OS)
? 64 bit
? OEM version
? Age of system - 6 months approx
? Age of OS installation - 6 months (since new)

? CPU - Pentium Dual Core E5800 3.2G
? Video Card- ATI Radeon HD5450
? MotherBoard - ASUS P5G41T-M LX2 series
? Power Supply - dont know (sorry)

? System Manufacturer - Zoostorm (bought from ebuyer as a base pc)
? Exact model number - Zoostorm Business Desktop PC - Desktops | Ebuyer.com

i hope this is enough information, thanks for looking!

A:windows has recovered from an unexpected shutdown

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+ - Windows 7 Forums
2. Prime95 - Run all three tests for 3-4 hours each or until fail - Hardware - Stress Test With Prime95 - Windows 7 Forums
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests


Code:
ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
A known BSOD maker in Windows 7. The 2005 version of this driver is known to cause BSOD on Windows 7 systems.
Download the ATK0110 utility from here - ASUSTeK Computer Inc. -Support- Drivers and Download P5G41T-M LX2/GB
Expand the "Utilities" tab and it will be the first one
After you install it browse to C:\windows\system32\drivers and check the properties of ASACPI.sys and make sure it now says 2009.


BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Mar 1 05:15:31.005 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:07.628
Probably caused by : ntkrnlmp.exe ( nt!CmpFindNameInListWithStatus+ab )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME: System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0x7E
FAILURE_BUCKET_ID: X64_0x7E_nt!CmpFindNameInListWithStatus+ab
???????????????????????????????????... Read more

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RELEVANCY SCORE 68

The Error Message is given below:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88007E813D8
BCP3: FFFFF88007E80C40
BCP4: FFFFF880012B4D10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\052112-33009-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-51901-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Please help me out in this as am attaching Mindump files as well.Thanks for the support.

A:Windows has recovered from an unexpected shutdown

> These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver Verifier






Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore... Read more

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RELEVANCY SCORE 68

Yep, same as everyone else. It shuts down at random times when in sleep mode.
I've attached the necessary files. Hope you can help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFF8A00ACB3608
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001162039
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\081511-21403-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-55598-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


If the zip files are too big, please direct me to instructions on how to fix it.
Thank you for your time!!
---Dan

A:Windows recovered from an unexpected shutdown

  
Quote: Originally Posted by Dharmadan


Yep, same as everyone else. It shuts down at random times when in sleep mode.
I've attached the necessary files. Hope you can help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFF8A00ACB3608
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001162039
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\081511-21403-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-55598-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


If the zip files are too big, please direct me to instructions on how to fix it.
Thank you for your time!!
---... Read more

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RELEVANCY SCORE 68

Thank you in advance for your help

My wife and daughter's computer has frequent crashes.
It may only be coincidence but it seems mostly to happen when my daughter is on Youtube. She just got a Sims gane and is unable to play more than a couple minutes before it crashes.
Somehow, I have a suspicion that it's a video card.
This is a factory refurb of a leased business computer and can't locate anything in device driver

Under sound, video, etc it lists "High Definition Audio Device"
And in Display Adapter "Intel Q35 Express Chipset Family

Event Viewer has several errors related to display
"Display driver igfx has stopped working and successfully recovered"

Here is the error message:

Windows has recovered from an unexpected shutdown.
Problem Event Name BlueScreen
OS Version 6.1.7601.2.1.0.256.48
Locale ID 1033

Addl info
BCCode 119
BCP1 0000000000000001
BCP2 00000000005A177
BCP3 00000000005A15F
BCP4 00000000005A15E
OS Version 6_1_7601
Service Pack 1_0
Product 256_1Click to expand...

Here is my info fron Belarc Advisor:

Operating System System Model
Windows 7 Professional (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 8/23/2013 1:58:43 AM
Boot Mode: BIOS (Secure Boot not supported) Hewlett-Packard HP Compaq dc7800p Small Form Factor
System Serial Number: 2UA8030NYC
Chassis Serial Number: 2UA8030NYC
Enclosure Type: Low Profile Desktop
Processor a Main Ci... Read more

A:Windows has recovered from an unexpected shutdown

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RELEVANCY SCORE 68

This is the same screen I come home to every day for the last couple days.

Login Screen

Here is the event viewer and I have attached the logs for the three days.

Win 7 x64 Ultimate
320gb - wd
500gb - wd
3x 1tb - 2x bc wd 1x gc wd
tx750w - Consair
G. Skill 1600 mhz 16gb
amd am3 3.4Ghz quad core
GeForce GTX 550 TI

All drives are update as well as programs and patches, os is utd as well.

All information is helpful and appericated, if there is anything else needed just ask, thank you.

A:Windows has recovered from an unexpected shutdown

Hi Dragon please follow this link and attach the results in your next post

Thanks

Seth

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RELEVANCY SCORE 68

Everytime I leave my 3 yr old PC (Vista pre-installed Home Edition) long enough for it to go into sleep mode, I return and get a message that Windows has recovered from an unexpected shutdown. Below is the error code message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 84B79030
BCP3: 867D5030
BCP4: 84DC2940
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini072310-04.dmp
C:\Users\Linda\AppData\Local\Temp\WER-60715-0.sysdata.xml
C:\Users\Linda\AppData\Local\Temp\WERC33E.tmp.version.txt

Before this all started happening, I uninstalled a free version of Avast and installed Defender Pro 2010 15 in 1 and ran all the scans. I was having some weird stuff happen in Yahoo e-mail and thought that maybe the free antivirus program wasn't catching a virus. I donít know if that was just coincidental or had something to do with the install of the new software. I also did a couple of Windows updates that I was prompted to do. I started having issues with Internet Explorer shutting down at first.

I did a system restore to a point prior to what I thought were the Windows Updates, but now am left with the Windows shutting down error and am at a loss for how to correct it.

I ran my HPís diagnostics tools and scanned the system hardware and motherboard and all tests were passed... Read more

A:Windows recovered from an unexpected shutdown

I have never heard of Defender Pro. There a lots of fake antivirus programs floating around, and they do absolutely nothing to remove infections. Before buying an antivirus program, check reviews by reputable magazine sites like pcmag.com. Also take a look at http://www.av-comparatives.org/ which run antivirus tests.
 

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RELEVANCY SCORE 68

Recently every time that I boot my system I get the above message. The detail reports a blue screen crash even though none is seen:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 4a
BCP1: 0000000077A4132A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800C901CA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\022414-29842-01.dmp
C:\Users\beacon\AppData\Local\Temp\WER-37237-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt​
Blue Screen View seems to link it to ntoskrnl.exe

I'm running Bitdefender and Look n Stop firewall. No other security software.

I had to make amendments to my registry recently to allow a WD TV Live box to function correctly - it involved changing the keys related to anonymous user login for windows file sharing, and I have also added a key that adds "run as administrator" to the right click context menu. The problem doesn't seem to be related to those changes, but when I tried to reimport the old registry keys to eliminate that as a possible cause I got an error and the import failed because the registry keys were in use. Even trying to import the backup in sa... Read more

A:Windows has recovered from an unexpected shutdown

Can you point on what was installed prior to the recent bluescreen? According to the BSOD index for the 0X04A code points to a driver installed as the culprit. Can you do system restore when everything was working flawlessly? http://www.carrona.org/bsodindx.html#0x0000004A
 

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RELEVANCY SCORE 68

Hye everyone! I have a big big problem to my laptop. I just bought my laptop yesterday at my hometown and went to travel to my college. When I try to open my laptop, after 30 minutes,sometimes longer, it restart by itself. And after I open the windows, it gives me this error :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA80065D9000
BCP2: 0000000000000000
BCP3: FFFFF88005454421
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091810-20186-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-46347-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Im really dunno about this and how to solve it !! Someone can help me please? I need to do what...?

A:Windows has recovered from an unexpected shutdown

Give is this information.
http://www.sevenforums.com/crashes-d...tructions.html

If it is not corrected, without additional cost, by end of weekend, bring it back.

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RELEVANCY SCORE 68

I've reinstalled newest nvidia drivers, removed daemon tools, don't have pc probe installed only ASUS AI suite but the pc keep freezing on start, where is the problem?

A:Windows has recovered from an unexpected shutdown again

0x7f_8_nt!KiDoubleFaultAbort - caused by MS kernel driver.


1. Uninstall or update Asus PCProbe
AsIO.sys Mon Dec 17 04:11:49 2007


2. Update Saitek drivers
Saibad64.sys Mon Oct 27 23:56:15 2008
SaibVdAd64.sys Mon Oct 27 23:56:20 2008


3. Update Realtek LAN drivers
rtl8187.sys Wed Dec 09 04:16:39 2009
Rt64win7.sys Thu Feb 26 04:04:13 2009




4. Replace Lavasoft with MSE

https://www.microsoft.com/security_essentials/


5. Unistall Daemon Tools
sptd.sys Sun Oct 11 16:55:14 2009
DuplexSecure - FAQ






Crash Dumps:


Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\030811-37003-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`03617000 PsLoadedModuleList = 0xfffff800`0385ce90
Debug session time: Tue Mar 8 10:50:29.870 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:03.446
Loading Kernel Symbols
...............................................................
................................................................
......................... Read more

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RELEVANCY SCORE 68

Toshiba Satellite
Win_7 Home Premium x32
- external HD as data storage via a mains powered hub

When I awaken the laptop from "Sleep" sometimes a blue screen appears with DOS style message...
"Windows has experienced ... Windows Explorer" ??
... within about 4 seconds the blue-alert is gone and Windows continues to boot (not enough time to read the screen)

When Desktop opens another dialog shows
"Windows has recovered from an unexpected shutdown"
... with a button to "Check for Solutions" ... in the past when I click this button I wait for <2 minutes and then the dialog disappears, and everything is sweet after that.

Today the same again..
Cold boot > laptop goes to sleep in its allotted time without me using the laptop > tap space bar > "Windows Explorer has encountered a problem and must close"
All this without me using the laptop other than to start the laptop.

Copied this from the Windows has recovered from an unexpected shutdown" text box ...


   Note
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 7f
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102213-13416-01.dmp
C:\Users\Owner\AppData\Local\Tem... Read more

A:Windows has recovered from an unexpected shutdown

That BCCode turned up quite a few listing on a search on this forum,
Windows 7 Forums is the largest help and support community, providing friendly help and advice for Microsoft Windows 7 Computers such as Dell, HP, Acer, Asus or a custom build. - Search Results for BCCode: 7f

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RELEVANCY SCORE 68

I send Minidump. Hope guys help me. P.S Windows 7 recovered from an unexpected shutdown when I play game.
Download 101010-17581-01_Minidump.zip

A:Windows has recovered from an unexpected shutdown

Maza sparta - 400 second left. Can you attach on this server with this thread?

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RELEVANCY SCORE 68

Hi there,

Before I explain my problem, I want to say I have read other topics concerning this problem, I just haven't been able to found an answer to it

I believe this somehow has something to do with the connection to my network. Sometimes when I start up IE, it will ask to connect. When I click connect, it gives me a choice between networks I can connect to. When I then type in my username and password, I get the blue-screen. I believe the blue-screen itself has some advice how to solve it, but it goes away so quickly I can never read it The weird thing this only happens sometimes. I mostly just plug-out and plug-in my internet cable and then it usually works

The exact message I get when Windows as recovered is this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1043
Additional information about the problem:
BCCode: d1
BCP1: 00000000
BCP2: 00000002
BCP3: 00000000
BCP4: 826CF52A
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini121308-01.dmp
C:\Users\Guus Evers\AppData\Local\Temp\WER-63008-0.sysdata.xml
C:\Users\Guus Evers\AppData\Local\Temp\WERB163.tmp.version.txt

Does anyone have any idea at all on how to solve this?

Thanks in advance.

Guus.

PS: If there is already an answer posted somewhere, excuse me for apparantly not looking good enough In that case, please direct me to the solution.
 

A:'' Windows recovered from an unexpected shutdown''

Hi, Rattenhoofd
Yes, this dialog box is exactly related to your Blue Screen of Death, a.k.a Stop Error a.k.a System Failure a.k.a Bug Check and the information which you provided here from the error dialog box are exactly those which can be derived from the blue screen.

To see the blue screen completely, open Control Panel, open System, go to Advanced tab and click Settings button in the Startup and Recovery section. From System Failure section, uncheck Automatically Restart checkbox.

Now, I believe your Stop Error to be 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL. This error happens when a serious system-level driver commits a very serious error.

Now, to solve this, you must find out which driver is this. If blue screens mentions a file name, please tell us here. You can look up your past blue screens from Event Log (Control Panel, Administrative Tools), System log. Find the failure entry and see it mentions any driver name.

You can also try posting the companion logs mentioned in your post (C:\Users\Guus Evers\AppData\Local\Temp\WER-63008-0.sysdata.xml and
C:\Users\Guus Evers\AppData\Local\Temp\WERB163.tmp.version.txt) here for further analysis.

Once you found the guilty driver, update it.
 

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RELEVANCY SCORE 68

hi guys, pc has been shutting down about every hour-2 hours im getting this msg when i sturn my pc back on:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: a0
BCP1: 00000001
BCP2: 00000006
BCP3: 85AE6640
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\043011-37502-01.dmp
C:\Users\Jon\AppData\Local\Temp\WER-56534-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

can any1 help me out?

A:Windows has recovered from an unexpected shutdown

  
Quote: Originally Posted by ravenn89


hi guys, pc has been shutting down about every hour-2 hours im getting this msg when i sturn my pc back on:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: a0
BCP1: 00000001
BCP2: 00000006
BCP3: 85AE6640
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\043011-37502-01.dmp
C:\Users\Jon\AppData\Local\Temp\WER-56534-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

can any1 help me out?




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Wri... Read more

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RELEVANCY SCORE 68

Hey guys,

Built my new PC today and put in Windows 7 32-bit. After running fine for a few hours it started to randomly restart itself every hour or so. Lately its restarting every 5-10 minutes even with no activity. i get this message after booting up. "Windows has recovered from and unexpected error"
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

My pc specs are:
Core 2 Quad Q9400
Asus P5P43TD MoBo
ATI Radeon HD 5750 1GB gddr5
4GB Kingston ddr3
650W PSU Power case 12V+1 18A 12V+2 18A

Not sure if its drivers or something else. I have included the necessary zip
folder for you here but i couldnt get the health report to work it would just constantly open a 'blank' window and refused to work. Let me know if you need it

Thanks alot guys!

A:Windows has recovered from an unexpected error!

Hey again,

I Ran the windows verifier and upon booting up after restarting it it kept crashing like it said in the instructions when it finds a violation. So i booted up in safe mode and turned it off and back in normal mode. I hope this helps does this mean its software drivers? i have the minidump folder as well for you here in case you need it

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RELEVANCY SCORE 68

Hello, I got "Windows has recovered from an unexpected shutdown" today. So, I would need your help to find out how it cause and solve. Thank you.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88000E96F0F
BCP3: FFFFF8800B9D2398
BCP4: FFFFF8800B9D1BF0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112713-20467-01.dmp
C:\Users\Donna\AppData\Local\Temp\WER-159869-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:Windows has recovered from an unexpected shutdown

Code:
BCCode: 1000007e
Start with the following:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.

You will be prompted whether you wish to schedule a chkdsk scan at next startup, type 'Y' and hit enter. Now restart your computer and chkdsk will automatically run. Take note of any messages, and post them back here.

More detail: Disk Check

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RELEVANCY SCORE 68

hi..i am using Windows 7 32 Bit os. Here i have this problem. Please help me.

A:Windows has Recovered from an unexpected shutdown

You should follow the instructions at the top of the page. Your image doesn't even show the bug code. In the mean time, bring your Windows up-to-date.

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RELEVANCY SCORE 68

I've Installed Windows Vista on my laptop, it was working fine after the install, till i went and disabled User Access control.

Now when i shut down the sys, i get a blue screen and the sys restarts instead of shutting down, so i've to power down the same

when i started the sys again i got the following message

Windows has recovered from a unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 019F68A7
BCP2: 0000001B
BCP3: 00000001
BCP4: 81CA90A4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini031308-01.dmp
C:\Users\Yusuf\AppData\Local\Temp\WER-157937-0.sysdata.xml
C:\Users\Yusuf\AppData\Local\Temp\WERE3FD.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

but dose not allow me to check the same

can anyone help on this matter

Thanx,
Yusuf
 

A:Windows has recovered from a unexpected shutdown

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RELEVANCY SCORE 68

I think my laptop is crashing when it tries to go to sleep on opening the laptop it shows that windows was not shutdown correctly.


Looking at Action Center I can see a reference to a X64_0x9F_3_Driver_netw5v64_IMAGE_tcpip.sys I have tried rolling back the drivers of the wireless card with out any joy

roblem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004693060
BCP3: FFFFF800043E74D8
BCP4: FFFFFA80043AD4E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x9F_3_Driver_netw5v64_IMAGE_tcpip.sys
Server information: f3acb9e5-a542-4d77-b44b-0ef563f43bc8


I have attached the BOSD dumps and other files please let me know if you need any thing else.


Thank you for your hints and tips

A:windows has recovered from an unexpected shutdown

Boot in safe mode and error check the drive. Try that for starters.

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RELEVANCY SCORE 68

I am having problems with windows shutting down instead of sleeping and I get the below error message on reboot. Ive tried downloading chipsets and drivers and nothing seems to be helping. Any suggestions?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8800518989C
BCP3: FFFFF88002DD2790
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091810-18657-01.dmp
C:\Users\Nickson\AppData\Local\Temp\WER-172771-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:Windows has recovered from an unexpected shutdown

Welcome to SF!

Please follow these directions: http://www.sevenforums.com/crashes-d...tructions.html

Thanks!

~JK

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RELEVANCY SCORE 68

My pc has been experiencing unexpected shutdowns for some time now. I have been researching this message on this site and it looks like the causes have been all over the place, so I decided to post a new thread. thanks in advance for any help that you can give

my pc:OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DON-PC
System Manufacturer Dell Inc.
System Model XPS 8300
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A06, 10/17/2011
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Don-PC\Don
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.98 GB
Available Physical Memory 5.54 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 12.6 GB
Page File Space 7.98 GB
Page File C:\pagefile.sys

the message i am getting is :
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80127BC010
BCP2: FFFFF880048C9A1C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Produ... Read more

A:windows has recovered from and unexpected shutdown

Can you attach this .dmp file in your next post.
C:\Windows\Minidump\102014-16692-01.dmp

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RELEVANCY SCORE 68

Hi,

my computer keeps on restarting itself ... I am also having problems with conneting to the internet!!
after each restart i get the "Windows has recovered from unexpected shutdown" ,, here's the details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 8FA508A5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091011-30123-01.dmp
C:\Users\Rami\AppData\Local\Temp\WER-61526-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
-----------
Please help me!
here's a zip files needed ... as described in the BSOD thread.

Thank you

A:Windows has recovered from unexpected shutdown

can anyone help, please!

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RELEVANCY SCORE 68

Dear All,
I'm using winows vista 32 bit O.S
Below is the problem while shutting down the system.
My system didn't shut down. I want my system shut Down But it didn't shut down.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 85560030
BCP3: 86D16CF0
BCP4: 856FD0A0
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini081310-01.dmp
C:\Users\FSN\AppData\Local\Temp\WER-11109954-0.sysdata.xml
C:\Users\FSN\AppData\Local\Temp\WER627D.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Any help is deeply welcome.
 

A:Windows has recovered from an unexpected error?

I'm still waiting for Vista to tell me it has recovered from an expected error.

Hold the power button until the system shuts off. Then turn it back on and see if you actually have a problem.
 

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RELEVANCY SCORE 68

Hi, I bought a new toshiba satellite laptop and a blue screen shutdown and restart has occured 3 times..last time when I was playing a game. I'm so worried that it might be something wrong with the laptop (but it's new). So what could be the problem ??

I have the minidump file folder and I attached it to anyone who can offer any kind of help or advice to get rid of this problem...

HELP as soon as possible will be very much appreciated. Thanks

A:Help-Windows has recovered from an unexpected shutdown

There's only one memory dump in the folder - is that all that's in the folder on your computer?
If there are more, please upload them with your next post.

The lone dump file blames: xusb21.sys - a component of your XBox USB wireless controller

I would suggest uninstalling the program related to this component and see if that stops the BSOD's

Summary of the BSOD:

Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Apr 7 09:52:23.370 2010 (GMT-4)
System Uptime: 0 days 1:14:23.915
*** WARNING: Unable to verify timestamp for xusb21.sys
*** ERROR: Module load completed but symbols could not be loaded for xusb21.sys
BugCheck 1000007E, {ffffffffc0000005, fffff880050c5a03, fffff880031c4538, fffff880031c3d90}
Probably caused by : xusb21.sys ( xusb21+2a03 )
PROCESS_NAME: System
BUGCHECK_STR: 0x7E

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RELEVANCY SCORE 68

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 3758 Mb
Graphics Card: Intel(R) HD Graphics, 1751 Mb
Hard Drives: C: Total - 294674 MB, Free - 200714 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: avast! Antivirus, Updated and Enabled

This never happened before. I just had Google Chrome (5 tabs) and Microsoft Office running before this happened. Sometimes the computer freezes, but I'm getting some new RAM in soon.

Well here are the details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80042D0060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8003AD7B90
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112412-22479-01.dmp
C:\Users\SNL\AppData\Local\Temp\WER-89388-0.sysdata.xml

From Event Viewer:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa80042d0060, 0xfffff80000b9c518, 0xfffffa8003ad7b90). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112412-22479-01.
 

A:Windows has recovered from an unexpected shutdown

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RELEVANCY SCORE 68

Hello

I am having the same problem....
I have just reloaded Windows7 64bit to see if that will solve the problem. Its basically a slick boot. Just reinstalled Office 2007 Student Edition and uTorrent. I have a Toshiba P505-S8945.

Thats it. Here is the basics of the problem

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002A0E477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040210-22120-01.dmp
C:\Users\Scotty\AppData\Local\Temp\WER-51636-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Here is a copy of the dump file from my public skydrive folder
040210-22120-01.rar - Windows Live

A:Windows has recovered from an unexpected shutdown

  
Quote: Originally Posted by truehack2


Hello

I am having the same problem....
I have just reloaded Windows7 64bit to see if that will solve the problem. Its basically a slick boot. Just reinstalled Office 2007 Student Edition and uTorrent. I have a Toshiba P505-S8945.

Thats it. Here is the basics of the problem

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002A0E477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040210-22120-01.dmp
C:\Users\Scotty\AppData\Local\Temp\WER-51636-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Here is a copy of the dump file from my public skydrive folder
040210-22120-01.rar - Windows Live


This crash was caused by your network driver ( NETw5s64.sys. download and install a fresh copy and let us know if that doesnt fix it.

Ken


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\040210-22120-01.dmp]
Mini Kernel Dump File: Only registers and stack trace ... Read more

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RELEVANCY SCORE 68

I see from other reports that this is a common problem. However, the BCP number sequence seems to change and I have no idea what any of it means. I would really appreciate it if someone could explain to me what is making my pc unhappy.

At first I thought that maybe my monitor was going bad because I turn off my monitor when I leave my computer and once I returned then I could not get the pc to wake up. So hours later I decided to reboot but my computer would not reboot either so I had to unplug it and then reconnect and reboot. That is when I received this bluescreen error message which must have come up while my pc was sleeping.

My Dell computer is 4 years old. Could it be the power supply?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFFA80072D9FF8
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001462034
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061315-23790-01.dmp
C:\Users\Sweet Pea\AppData\Local\Temp\WER-59249-0.sysdata.xml

A:Windows has recovered from an unexpected shutdown

Hi there,

We need this information to help you out,

Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 68

I have windows 7 home premium dell latitude d630 2 days ago i turned on my computer to this message. ive tried many fixes on my own and still nothing. computer shop wont touch it weird!? can you pleeeeease help?
 

A:windows has recovered from unexpected shutdown

check the event logs and post what errors you are getting.
 

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RELEVANCY SCORE 68

i keep getting these messages occasionally when i start up my computer, sometimes its after my computer has booted up into recovery mode and automatically requested a system restore.

i don't get it! i turned my computer off properly, so why is it an unexpected shutdown?

these are the problem details:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002D4888A
BCP3: FFFFF880009A93A8
BCP4: FFFFF880009A8C00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022812-19999-01.dmp
C:\Users\Thomas\AppData\Local\Temp\WER-47705-0.sysdata.xml

if i click the 'check for solution' button it doesnt do anything either.

i can upload the .dmp and the .xml file if that helps? im just scared of hackers knowing my system info thats all.

thanks

A:windows has recovered from an unexpected shutdown

Try this and post in that forum for more help.
Blue Screen of Death (BSOD) Posting Instructions `

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RELEVANCY SCORE 68

Please help me if you can.

Asus X53SR notebook stock build.

I just bought a used laptop ^ from a friend and it works fine except for random
freezing and shutdowns that result in the "windows has recovered from an unexpected
shutdown" error message. The computer came with Vista ultimate but I gave it a
fresh format-reinstall anyway and had the same problem. Over the course of a few
days the computer got excruciatingly slow and unstable. Yesterday I decided to
upgreade with a clean format-reinstall of Windows 7 ultimate. It worked fine all day
yesterday but just about an hour ago it froze, shutdown, and came up with the
error message.
Now as time goes on (1 hour) its getting slower and everything keeps freezing.
I just had to restart in safe mode with networking to edit this post.

I read in some other posts about how these things are diagnosed so I am including
some logs (minidump log and Belarc advisor) in my post that I think will be helpful.

Thank you and I will check back later.

A:Help-windows has recovered from an unexpected shutdown

  
Quote: Originally Posted by MrJay81


Please help me if you can.

Asus X53SR notebook stock build.

I just bought a used laptop ^ from a friend and it works fine except for random
freezing and shutdowns that result in the "windows has recovered from an unexpected
shutdown" error message. The computer came with Vista ultimate but I gave it a
fresh format-reinstall anyway and had the same problem. Over the course of a few
days the computer got excruciatingly slow and unstable. Yesterday I decided to
upgreade with a clean format-reinstall of Windows 7 ultimate. It worked fine all day
yesterday but just about an hour ago it froze, shutdown, and came up with the
error message.
Now as time goes on (1 hour) its getting slower and everything keeps freezing.
I just had to restart in safe mode with networking to edit this post.

I read in some other posts about how these things are diagnosed so I am including
some logs (minidump log and Belarc advisor) in my post that I think will be helpful.

Thank you and I will check back later.


Hi and welcome

this crash was probably caused by a critical process failing (winiint)

I would

run a system file check to verify and repair system files
type cmd in seearch>right click and run as admin>sfc /scannow

You also have a feew old drivers that can use to be updated

they are

Code:
secdrv.SYS 0x976c2000 0x976cc000 0x0000a000 0x45080528 9/13/2006 8:18:32 A... Read more

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RELEVANCY SCORE 68

Hi all - having a serious problem with Bluescreen. Seems Windows after falling asleep, reboots and then posts this message upon login:

Windows has recovered from an unexpected shutdown.
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Ive zipped the XML and MiniDump files to this post that may contain additional information about the crashing. Unfortunately, I dont know how to read these files, or get much from them.

Thanks for any help you can provide!

A:Windows has recovered from an unexpected shutdown

Code:
On Tue 2009-12-22 17:30:21 your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x1000007E (0xC0000005, 0x90E61700, 0x807B5770, 0x807B5350)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\Windows\Minidump\122209-55692-01.dmp
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 195.62
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 195.62
The driver at fault is the graphic driver. Is it fully updated from nVidia's website?
Welcome to NVIDIA - World Leader in Visual Computing Technologies

EDIT

But seeing the version in the little report, you are up-to-date... maybe someone with more expertise can help you out.

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RELEVANCY SCORE 68

Code:
Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004AEB060
BCP3: FFFFF80004ABC4D8
BCP4: FFFFFA8003D89E10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\122609-24476-01.dmp
C:\Users\mohammed\AppData\Local\Temp\WER-54397-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Hi,
I bought a new HP Laptop about 2 months ago, I start getting this problem recently, I don't know the cause nor the solution :\
I leave the laptop in the evening in sleeping mode and I woke up in the morning finding this problem.
so please if anybody can help me...
Thank you

A:Windows has recovered from an unexpected shutdown

Please zip up the contents of the C:\Windows\Minidump directory.
Then upload/attach the .zip file into your next post. Use the paperclip icon to attach things.

I'd also suggest running these tests:





Quote:
H/W Diagnostics:
Please start by running these hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)

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RELEVANCY SCORE 68

Hello,

I seem to be experiencing the blue screen of death as of late.

Here are a few details on my system:

Fujitsu Lifebook
Windows Vista Home Premium Service Pack 1
AMD Turion 64 x2 mobile tech. 2ghz processor
2 GB RAM
32-bit operating system


Looking through other threads I've noticed the recommended use of Belarc Advisor, so I went ahead and ran it on my system. However, I'm not sure what the security protocol is on giving you access to my computer profile is. Do I need to send it to you through a separate email or site? If not, I can just post the link upon first response from you guys. Thanks!

A:Windows has recovered from an unexpected shutdown...

Give us a bit of background. When does the BSOD occur? Are you doing anything in particular? Is there anything "unusual" that sticks out in your mind?

Run the stuff in the post and follow the directions to upload it to the site. We'll have a look at the stuff and see what we can figure out. http://www.techsupportforum.com/1871981-post2.html

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RELEVANCY SCORE 68

Hi!

I have a problem - recently my computer is getting BSODs very often. Actually this is maybe from a day or two. During this time I have only downloaded some files using uTorrent and not installed anything. The crashes happen during idle time with only the torrents working, but today also during work with my browser.

So here's the text from the latest recovery from unexpected shutdown:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1026

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800031E8477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011010-15865-01.dmp
C:\Users\MetalGearRex\AppData\Local\Temp\WER-29983-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Another problem I observe is that from about the same period I have some strange problems with my internet - I am using a wireless router to connect to my ISP and it has worked flawlessly for about 2-3 weeks. At the moment though, from time to time, my internet stops working (mainly noticing that through my uTorrent program that is in "Not responding" state). I found a ... Read more

A:Windows has recovered from an unexpected shutdown

  
Quote: Originally Posted by MetalGearRex


Hi!

I have a problem - recently my computer is getting BSODs very often. Actually this is maybe from a day or two. During this time I have only downloaded some files using uTorrent and not installed anything. The crashes happen during idle time with only the torrents working, but today also during work with my browser.

So here's the text from the latest recovery from unexpected shutdown:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1026

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800031E8477
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011010-15865-01.dmp
C:\Users\MetalGearRex\AppData\Local\Temp\WER-29983-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Another problem I observe is that from about the same period I have some strange problems with my internet - I am using a wireless router to connect to my ISP and it has worked flawlessly for about 2-3 weeks. At the moment though, from time to time, my internet stops working (mainly noticing that throu... Read more

Read other 2 answers
RELEVANCY SCORE 68

Hello everyone,

I have been facing this crash issue for quite sometime(almost 6 months) and i have not delved deep to scrutinize it, until now.

There have been many a discussion about debugging your dump file, but having no prior experience with it, i think i am just gonna upload it here for some expert to shed some light on the cause.

The symptoms are that my Lenovo laptop starts okay, but after the official logo, the machine never boots.This continues for may be an hour or even a day after which it normally boots and gives a problem log.

I have attached with this thread the required screenshots and the dump file.

It would be of great help, if anyone here gives an idea about the root cause of the problem.

Thanks

A:Windows has recovered from an unexpected shutdown.

Did you miss the information at the top of the screen which tells you exactly what to do to get BSOD help?

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