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35% (plugged in, charging) then not charging. :|

Q: 35% (plugged in, charging) then not charging. :|

I don't know where to post this...
So...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

RELEVANCY SCORE 200
Preferred Solution: 35% (plugged in, charging) then not charging. :|

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A: 35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

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RELEVANCY SCORE 104.4

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 104.4

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 102.4

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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RELEVANCY SCORE 102.4

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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RELEVANCY SCORE 102.4

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 102.4

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 98.4

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 98.4

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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RELEVANCY SCORE 98.4

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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RELEVANCY SCORE 98.4

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 98.4

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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RELEVANCY SCORE 97.2

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 91.2

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in  when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

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RELEVANCY SCORE 91.2

My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.











Solved!
View Solution.

A:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

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RELEVANCY SCORE 91.2

 My note book charges when I shut it down battery shows 100% when I power it back on.  As I use it  the battery drains even though it's still plugged in ?  HELP !

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RELEVANCY SCORE 91.2

I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

A:Plugged in charging but not charging

Update System Setup (BIOS):
https://youtu.be/mWn9YfxtYBo

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RELEVANCY SCORE 91.2

My flex 1580 is having issues again..... The battery percentage will not go up even when it is plugged in. It's been almost a month now and every "fix" I tried did not work.1) new charger/no2)new battery/no3) battery flush/no4)Microsoft acpi/no5) factory reset/no6) BIOS update/ I can't my battery is at 0%7) factory reset/caused more problemsNow the laptop is extremely slow when loading windows files, and it blacks out frequently (a know issue that got fixed with a BIOS update, but I can't anymore). I haven't been able to work on my laptop at all, and been resorting to my phone.Any other tips? Only had this laptop for 1 1/2 years and I'm supprised it's having issues. 

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RELEVANCY SCORE 91.2

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

Read other answers
RELEVANCY SCORE 86.4

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 84

Hi,

I recently got a new HP laptop with Win7 pro installed. When the battery is 95-99% it does not charge. It say PLUGGED in NOT CHARGING.

I got replacement laptop and that also have same issue.
I tried with new AC adaptor and same issue.

I uninstall Microsoft ACPI Compliant Control Method Battery and same issue.

Googled as well and tried but nonthing seems to be working.

Plugged in, not charging on HP Business Notebook
plugged in not charging after Win 7 install
I contacted HP again and they said that some issue might be with system board.
I took 10 days to transfer data to this laptop with all s/w...

Can someone please help me to resolve the issue or suggest whether its hardware issue or Win 7 issue.

Thanks in advance

A:Plugged in not charging

It may be a failsafe to avoid overcharging of the batts, but the fools at HP tech support should have been able to tell you that if it was the case. However with HP outsourcing tech support to India, Roger (I mean Rajah) and his tech support isnt the highest level.

If your lappy batt charges fine when it's totally depleted, I wouldnt worry. And really you shouldnt be topping off a charge at 95-99%... LET IT DRAIN!

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RELEVANCY SCORE 84

Our laptop is a Dell Latitude E6520, and runs on windows 7. When the battery icon is opened it says "plugged in, not charging". The battery is brand new. Do you know how to fix this?

P.S. Sometimes i can get it to charge, but if unplugged it becomes slow and will not charge again for awhile
 

A:Plugged in, not charging

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RELEVANCY SCORE 84

For a long time, whenever I have checked my battery status, it has said "0% available (plugged in, charging)" But ever since I can remember, the level has never gone above 0% and I don't know what to do. I it is a very great inconveneince because whenever I want to move my computer, I have to unplug it and it shuts down. Any help would be appreciated. Thank you.

A:0% available (plugged in, charging) BUT ALWAYS AT 0%!!

How old is the laptop and how old is the battery? You do not tell us your model number. DV7-????. 

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RELEVANCY SCORE 84

Hi all, My laptop ( HP pavilion 15-ab237na) is plugged in to the charger. When I click the battery icon on the task bar it says it is plugged in but not charging . However it is also not losing charge whilst plugged in. It is relatively new, I got it in January. I'm very confused as to why it is not charging and want to know if there is a way I can easily and quickly fix this. Help would be much appreciated.

A:Plugged in not charging

greenapples21 Hello;Allow me to welcome you to the HP forums!I read your post about your PC not charging and wanted to help.Here are some troubleshooting steps you can try:HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer SupportHP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer Support If either of these are shown as failing, or even not, with a new PC, you should not be having these problems. My suggestion is for you to contact HP Customer Support to see about maintence and replacement options available to you under the warranty.  If HP can not fix it, then you should be able to insist on a replacement -- at no charge!If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!However, HP Customer Support is generally not available on the weekend, so you may have to wait until Monday to contact them.Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.... Read more

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RELEVANCY SCORE 84

Help,
When I try to start my Laptop when it is not plugged in to the power it wont start. When I Plug it in and Start it, it works. But on the task bar power icon it says plugged in not charging.
Please Help as tis is becoming very annoying always having to connect to the Power.

A:Plugged in, Not Charging

Restart your computer and replug the charger.

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RELEVANCY SCORE 84

Ok heres the wrap up.

My dog ate my Keyboard, and mouse while they were plugged into my laptop. i took the laptop outside came back inside and saw that he ate my battery charger. I bought a new charger the first one was faulty had to bring it back now i have one but it isnt charging my laptop it keeps power it just doesnt store any in the battery im only at 8% and it wont charge anymore past that but if i unplug it i will lose battery power... How do i enable it to charge again or it it a malfunction with the hardware?

ASUS F3KA
1gig ram
1.9 x2 AMD
windows vista....
 

A:Plugged in, not charging

Sounds to me like the dog has damaged the lappy as well as your battery charger or that the battery has died of natural causes. Best to take it to a qualified tech and get him/her to test the battery/charging circuitry. See if you can get hold of another battery (borrow one) and test the system with that. At least then you will be able to rule out some of the possible faults. Does the lappy run properly when the charger is connected?
 

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RELEVANCY SCORE 84

Laptop flashing white LED, Battery plugged in but not charging... in the past I have updated the bios and that fixed the issue but I have searched and cannot find any update. HEY D!#Ks AT HP THIS MAKES YOUR COMPUTERS SUCK!!!!!!!!!!!!!I find it entirely frustrating to continuously run into this problem. when I do buy a new laptop you bet it will not be HP or any other brand associated with you! Sorry for the rant. anyone please help. 

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RELEVANCY SCORE 84

Hey Guys, My HP Omen says plugged in, not charging. I have already tried to reset the computer, upgrade BIOS, and uninstall Microsoft ACPI-Compliant Control Method Battery. I tested power using HP PC Hardware Diagnostics and it said ok. I also tested HP battery check using HP support Assistant, it also said OK. I'm unable to remove the battery, so I'm kind of stuck. I'm also getting "Please connect a higher capacity Smart AC Adapter for full Performance", but I was getting that before and it still charged. There is white light next to AC Adapter when it's on and orange when it's off. The computer also seems to charge only when it's in sleep mode or fully shut down. I also got it to charge one time when the AC light flicker between orange and white when plugged in; however when I unplugged it I got back to plugged in and not charging. I'm also getting really low fps. Going from 200 fps to 10-20fps. I can make it go up to 40-60 when I unplug the computer and replug it, but I have to constantly unplug and replug whenever I play a new game. Help please. Thanks,Ben

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RELEVANCY SCORE 84

I have a hp envy 15 x360 pc laptop windows 10. Battery icon on the bottom right of the screen says "plugged in and not charging.if i keep it plugged in i can use it after waiting a while so that it actually turns on. If i unplug it the laptop will shut off on the spot. I tried everything i can possibly think of, also tried everything said on the forums and as directed by hp support assistant. Last i tried was the battery check. Status was "primary battery unknown"(93). Im at a lost... I need help plsssss!

A:Plugged in but not charging...

Hello @Rjmoralea, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the battery charging, and wanted to assist you!  I see that you already performed the battery test. Try removing and reinserting the battery.  Check to see if you have any updates in the HP Support Assistant.  In particular, try updating the BIOS, using the document here: HP Notebook PCs - Updating the BIOS Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great weekend!

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RELEVANCY SCORE 84

I am getting a "plugged in, but not chargin" notification.  I tried uninstalling and reinstalling the battery driver.I did the battery check and it came back good.I bought a new power cord, and I am still getting the same message.

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RELEVANCY SCORE 84

Hello,
My 90W charger pin got damaged and was replaced with wrong connections. When plugged in my running Dell Inspiron 15R, the laptop crashed immediately but was able to turn on after removing charger and removing and reinstalling battery. Now used a working 65w charger from colleague with same laptop model and when plugged shows "Plugged In, Charging" but battery discharges to 0 percent and laptop crashes. Laptop doesnt even turn on now without battery when plugged in. At the moment using my colleagues laptop to charge my battery and use till battery discharges. Further, now date and time also gets reset to 1st Jan 2013 everytime battery removed.
What part is damaged. Can it be bypassed? I dont want to send it for 1 month to get repaired.
Please help.
Regards,
Tabby

A:Plugged in, Charging but neither plugged in nor charging

Hi,
Thank you for writing to us!
We would suggest to get the correct charger for the system and not use the damaged charger as that may damage the port from the system end.We would also suggest you to boot the system in BIOS and check the AC adapter type and battery health.
Kindly private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 84

Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.

A:Plugged in not Charging

huthut wrote:Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.Means bad battery or bad adapter but if you keep the battery out and it works that means bad battery and you need to contact HP warranty to fix this problem.

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RELEVANCY SCORE 84

dear sir, i was steel faced " plugged in not charged " min last 4 weeks & above so  kindly help .  i have HP ELITEBOOK 8540W MODEL laptop 

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RELEVANCY SCORE 84

I just installed anew battery and also the power pack and cord. I keep getting the message 0% available "plugged in, not charging.  What can I do to fix this?

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RELEVANCY SCORE 84

Disconnect AC
ShutdownRemove batteryConnect ACStartupUnder the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select UninstallShutdownDisconnect ACInsert batteryConnect ACStartup   
I have done all the steps but an issue is same not resolved.
Microsoft <g class="gr_ gr_135 gr-alert gr_spell gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="135" id="135">ACPI Compliant</g> Control Method Battery automatically get installed when
I startup.
can you help me regarding another way to <g class="gr_ gr_332 gr-alert gr_gramm gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" data-gr-id="332" id="332">solution</g> or any driver for Windows 7 which
I use in Lenovo <g class="gr_ gr_214 gr-alert gr_gramm gr_run_anim Punctuation multiReplace" data-gr-id="214" id="214">G50-80.</g>

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RELEVANCY SCORE 84

I have the Elitebook folio 1040 G2. After doing the BIOS update as per HP SUPPORT ASSISTANT, I now have nobattery life. I have done the battery check & all is ok, but when i hover on the battery icon i get "plugged in, not charging" PLEASE HELP!!

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RELEVANCY SCORE 84

Inspiron 5558 .... If i unplug my adapter this laptop doesn't work,even though there is battery...
Did all kind of test like " powercfg -energy -output ...."...updated my BIOS too
Takes long time to start also has display issues like getting stuck if i open my pc ... guessing it is due to the battery or adapter or BIOS problem.
& here's another problem have 0% available & your software only does updates if it has 10% or more battery or something like that...
Would be much obliged if u fix this *** problem?

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RELEVANCY SCORE 84

I purchased a Dell Inspiron 15 5558 at the end of December. Within the past couple of weeks, I received notices that my computer was not charging and that my AC adapter was unidentified, I tried all of the diagnostic tests offered  the Dell website but they said that everything was fine. Is this a software or hardware issue What is the next step?

A:Plugged in, Not charging

It's hardware - a bad adapter or bad DC jack or mainboard.  Start by calling Dell to arrange warranty service.

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RELEVANCY SCORE 84

Hello,   I have a new (9 months old) HP Pavilion Notebook - 15-ab268ca.  I have used this computer very little as my last computer was still operating and I wanted to finish some projects off on it before moving to this new computer.  The computer was fine for the first few uses but now the battery is completely drained, I can only use it if it is plugged in to a power source.  When trying to charge the battery, which I can remove, it says: Plugged in, not charging.   This has become discouraging.  I don't know how to fix this problem.  I'm not sure why a computer that is less than a year old and hasn't been used is doing this.  Since my computer is still under warranty I would like to see this problem fixed.  If someone from HP can contact me and let me know how to fix this or who I have to bring my computer to in order to have my warranty cover this, that would be greatly appreciated.   This is the first time I've bought an HP product and I can honestly say it has been a frustrating process, especially after seeing that this has been a problem for the last few years, judging by other customer's comments.  I hope this can be fixed because I really do like everything this computer can offer, except that it's battery won't charge, rendering my laptop useless.  Thank you very much for your reply, Michael

A:Plugged in, not charging

Tanglewood79 Hello;Allow me to welcome you to the HP forums! You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836Good Luck

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RELEVANCY SCORE 84

Hi there,

I have been having multiple problems with my laptop, even after doing clean re-instal twice.

When ever I plug in the charger, it says-plugged in, not charging. I googled the problem and read about the following advice in a thread here, it advised me to shutdown the laptop, take out the battery, restart, go to device manager, under batteries, uninstall Microsoft ACPI- Complaint Control Method battery, shut down, replece battery and it will work. Well, it does work, till such time it is on and its back to square one after it is restarted.

I had read about this here in this thread
dell laptop battery not charging

in the link given, which is Plugged in, not charging Windows 7 solution : Jeffrey Palermo (.com)

The other problem I'm facing is that while typing, the cursor jumps on its own to the previous column.

the third issue is that I'm unable to understand how to reolve the issue about Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Adapter, see the screen shot of the device manager.

I hope I've posted the thread in the right section

A:Plugged in, not charging

  
Quote: Originally Posted by noddy90


Hi there,

I have been having multiple problems with my laptop, even after doing clean re-instal twice.

When ever I plug in the charger, it says-plugged in, not charging. I googled the problem and read about the following advice in a thread here, it advised me to shutdown the laptop, take out the battery, restart, go to device manager, under batteries, uninstall Microsoft ACPI- Complaint Control Method battery, shut down, replece battery and it will work. Well, it does work, till such time it is on and its back to square one after it is restarted.

I had read about this here in this thread
dell laptop battery not charging

in the link given, which is Plugged in, not charging Windows 7 solution : Jeffrey Palermo (.com)

The other problem I'm facing is that while typing, the cursor jumps on its own to the previous column.

the third issue is that I'm unable to understand how to reolve the issue about Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Adapter, see the screen shot of the device manager.

I hope I've posted the thread in the right section


Hi noddy90,

We truly regret the inconvenience that has been caused to you and assure you that we would try our best to resolve this issue to your satisfaction.

Please let me know if the AC adapter gets power and stays on even when you connect the AC adapter. Check the link below for battery issue with the system:

http://dell.to/116Q... Read more

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RELEVANCY SCORE 84

This problem intermittently occurred when using Windows7, and continues to happen intermittently after upgrading to Windows 10.  I notice that status reads "Plugged in but not charging", with blinking white light near adapter. If I shutdown, the problem seemingly persists (blinking white light). If I simply remove and replace the battery while powered off, charging resumes and works for a while (maybe a day or two), but before long I have to repeat the process. I need to get an additional laptop for my wife, and was hoping to get another Envy 15, but she will not be able to deal with this kind of a problem. I've read a number of other posts on this problem, but not seeing a definite solution. 

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RELEVANCY SCORE 84

It has been 3 months the battery is not getting charged. When I hover the mouse, it shows "Plugged in, not charging" And now the battery is not giving any backup at all. The moment I remove the AC Adapter, it turns off. I know it can be fixed by the Firmware update but I am not able to find any BIOS update on HP website.Please help me with this issue.  Just give the steps and I will be doing the troubleshooting myself.

A:Plugged in, not charging

Do you know if the laptop is still under warranty? Here a few things to try: 1. Unplug the powercord from the outlet, wait a few minutes then plug it in a different outlet in a different room. 2.  Examine the entire length of the power cord for tears, dents, and worn-down insulation. If you notice any, or if the power brick is warped or smells like burnt plastic, the cord is probably faulty. 3. If the cord's attachment to your laptop wobbles or feels loose, there could be a problem with the connection. Unplug the cord, remove debris with a wooden toothpick, and remove heavy dust build-up with compressed air. 4. Shut down the computer, remove the battery, and plug the computer in. If the computer won't turn on, you probably need a new cord. If you can start it up again in this situation, the charging issue is probably due to the battery itself, or your computer's interaction with the battery.   

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RELEVANCY SCORE 84

After searching Forums and speaking to HP regarding this message/issue I have done the on board testing which  told me the battery was at fault(eroneously) I found a post asking me to check the tiny copper pin on the charging cord that plugs into the PC and sure enough it was bent and after straightening it the problem is solved,

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RELEVANCY SCORE 84

I have HP Envy with windows 10. From 2 days, I am facing a problem of "plugged in not charging".I removed and reinstalled battery drivers, restarted laptop, but it didn't help. The battery is not removable.any suggestion?  













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A:Plugged in, not charging

Hello Farsun, Welcome to FORUM !! Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace 2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board  Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-e... Read more

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RELEVANCY SCORE 84

2 days ago my battery stoped charging it says "plugged in not charging" i took the battery out to work with the ac adapter,but my laptop runs very slow now!
could someone help me how to fix this error and make my laptop's performance again fast.

A:Plugged in not charging

There could be a few reasons for that. The motherboard is broken, the battery is broken, the AC adapter is broken. Contact the manufacture of your laptop.

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