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No anti-virus software or procedures = compliance i$$ue.

Q: No anti-virus software or procedures = compliance i$$ue.

A Massachusetts stock broker will pay a $100,000 penalty to the Securities and Exchange Commission for failing to have security software or procedures when intruders stole account information of hundreds of customers and began making transactions with it.



Sunbelt Blog: No anti-virus software or procedures = compliance i$$ue

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RELEVANCY SCORE 200
Preferred Solution: No anti-virus software or procedures = compliance i$$ue.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 64

I only noticed this when I tried to update my Windows Live Messenger, and the Microsoft website wouldn't open on Safari or IE. I tried downloading new anti-virus software like Norton, but none of their sites would open either. I Googled a bit, and lo and behold, I'm not the only one to have this kind of problem. I saw a post on this website (although the thread had closed) that was strikingly similar, so I thought I'd ask for help too. So pleeeeeease, please help me! X3
I understand I need to post a HijackThis log, so here it is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:22:59, on 07/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\WINDOWS\system32\DllHost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDO... Read more

A:Anti-virus software won't scan, well-known anti-virus sites won't open.

It looks like the virus has got wise to THIS website too, because it no longer opens unless I use a proxy server. PLEASE help me, someone... I need to be able to use my internet banking without worrying that this stupid virus has got me keylogged or something! Please, please PLEASE help me.

~ Seras
 

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RELEVANCY SCORE 62

Hi
 
I just bought my first ever smartphone (yes, I've been living under a rock) - the iphone 5s. I'm after recommendations for good software to protect it, free if possible.
 
I've looked in the itunes store and the options for anti-virus seem limited. The Mcafee app gets bad reviews and the others I've never heard of, and/or have no reviews. any suggestions would be great.
 
On the anti-malware front, i can't seem to find anything in itunes store when i try to search. I like the Malwarebytes anti-Malware program for my laptop, but unless I'm mistaken the only mobile app they have is for Androids, not iphones. Again, any recommendations would be much appreciated.
 
This novice appreciates your time and ideas...

A:Good anti-virus and anti-malware software for iphone 5s

The reason they have more anti-virus apps for Android is because the Android platform is more vulnerable to malware. On Android, you are able to download and install a variety of things from unknown sources.
 
For the iPhone, however, anti-virus isn't really needed unless you have jailbroken your device.
 
Hope this helped.

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RELEVANCY SCORE 62
A:What is a good Free Anti-Virus, Anti-Malware software?

Hello Rawkfist, and welcome to Vista Forums.

If you like, Avast is a good free option.

AVAST 2014 | Download Free Antivirus Software for Virus Protection

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RELEVANCY SCORE 62

what is best free anti-spyware, anti-virus software for Windows 8?

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RELEVANCY SCORE 62

Hi
 
I just bought my first ever smartphone (yes, I've been living under a rock) - the iphone 5s. I'm after recommendations for good software to protect it, free if possible.
 
I've looked in the itunes store and the options for anti-virus seem limited. The Mcafee app gets bad reviews and the others I've never heard of, and/or have no reviews. any suggestions would be great.
 
On the anti-malware front, i can't seem to find anything in itunes store when i try to search. I like the Malwarebytes anti-Malware program for my laptop, but unless I'm mistaken the only mobile app they have is for Androids, not iphones. Again, any recommendations would be much appreciated.
 
This novice appreciates your time and ideas...

A:Good anti-virus and anti-malware software for iphone 5s

The reason they have more anti-virus apps for Android is because the Android platform is more vulnerable to malware. On Android, you are able to download and install a variety of things from unknown sources.
 
For the iPhone, however, anti-virus isn't really needed unless you have jailbroken your device.
 
Hope this helped.

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RELEVANCY SCORE 61.6

Hello, My apologies if this is posted in the wrong forum. I'm looking for what the professionals here would consider to be the best protection at a business level. The company I currently work for is using GFI Vipre and its terrible. We are looking at the business version of Malwarebytes but not sure its the best. Would you kindly give some input as to what you believe would give the best protection? Thanks for your time.Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

A:Best business anti-malware / anti-virus software

As is the case for home users, there is no universal "one size fits all" solution that works for all organizations and there is no single best anti-virus.Anti-virus Enterprise Software for Business and Corporate EnvironmentsKaspersky Anti-Virus for Windows Servers Enterprise EditionESET Endpoint Security for BusinessEmsisoft Business ProductsEmsisoft Anti-Malware for serveravast! Endpoint Protection SuiteAVG Small Business SecurityAVG Business Anti-virus with Endpoint Protection & Server SecuritySymantec Endpoint Protection Small Business EditionSymantec Anti-virus Corporate EditionCOMODO Business and EntepriseSOPHOS Enduser Protection SuiteVIPRE Business & Enterprise Anti-virusMicrosoft Security Essentials for small businesses with up to 10 PCsThese articles may be helpful in making your choice:How to Evaluate, Compare and Implement Enterprise AntivirusChoosing an Antivirus Solution for your OrganizationGuidelines for choosing antivirus software to run on the computers that are running SQL ServerFive enterprise-ready Anti-virus systemsWhat is Enterprise Architecture (EA)Anti-malware Software for Schools and Business:Emsisoft Business ProductsEmsisoft Anti-Malware for serverMalwarebytes Anti-Malware for BusinessMicrosoft has a number of articles offering guidance on how to configure and use anti-malware on servers...Anti-malware software on Windows Servers

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RELEVANCY SCORE 60.4

Hi folks I just installed win 8.1 and I'm wondering if I really really need antivirus and anti spam software. With win 7 I had eset smart security 5 and it worked well but I'm wondering if win 8.1's firewall and defender software is enough to keep me as well protected as eset's smart security 5 software.

I'm a regular guy who checks email, goes on various forums, surfs porn and downloads movies and games.

Would windows defender and firewall be enough to protect me?

A:Anti virus and anti spam software necessary

Anti-Virus is always a good idea. Windows Defender is not very effective at detecting/removing malware.

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RELEVANCY SCORE 60.4

What program do you recommend to protect my windows 8 ocputer
 
 
 

A:what is the best anti virus anti bug software these days?

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Before suggesting any protection programs I would like to see what your current have and will take it from there.Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number). Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vi... Read more

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RELEVANCY SCORE 60.4

I have about 40-50 PCs running Windows XP Professional and XP Home. The current Anti-Virus software we are using is Norton Internet Security 2010. We want to look at other options. Some of the options we are considering are: staying with Norton, McAfee, Trend Micro, Kaspersky, Microsoft Security Essentials. I am looking for some guidance in selecting the best program for our situation. Can anybody help??

A:Best Anti-Virus/Anti-Malware Software

With that many machines, it would be considerably cheaper for you to look into some of the corporate software versions rather than the retail offerings.Symantec's store 3 for 2 promotionFixed tags to make link. ~rigel

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RELEVANCY SCORE 59.2

Which Is the Best Free Anti-Virus Software? Other Security Software?

Win7 x64


Which is the best free-for-home-users anti-virus software?


What other free-for-home-users security software do you recommend using in conjunction with Windows 7 x64 these days?


If I'm not mistaken, this version of Windows has a built in Firewall. Does that make Zone Alarm redundant or problematic?

A:Which Is the Best Free Anti-Virus Software? Other Security Software?

Visit the System Security board - this has been asked and answered quite a few times.

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RELEVANCY SCORE 59.2

Hmm was thinking of going back to Zone Alarm as I used it for years and loved it, HOWEVER after reading the post on "Recomendation against Zone Alarm Firewall http://www.techspot.com/vb/topic159724.html" I am up in the air of which one to use.
Any advice on firewalls would much appreciated.

Anti-Virus software

What antivirus software is recommended?
I have used AVG for years then went to avast couple years ago (I actually use full versions not the free ones lol) I am wondering should I stick with avast or go to a new one as I got 15 days left on my license.

I searched the internet and according to "Top10Reviews http://anti-virus-software-review.toptenreviews.com/v2/" BitDefender Antivirus Pro 2011 is the best anti-virus software.

OR would it be good to go with something like Norten Security (I am not a real Norton fan but I want what is best for my computer.

Again any advice would much appreciated.

David Lambie
Skype: YES (unsure if can put it here)
 

A:Anti-Virus Software & Firewall Software - need advice

I had Norton pre-installed on my computer when I got it and I honestly dont like it. .. it seemed to cause more problems than it solved for me.

I use Avast! Antivirus and reccomend it to friends/family. It has a free eddition you can download and trial if you're unsure. You can get a free yearly subscription which is easy to renew when needed. I have never had a problem with Avast and think it might be a good starting point.

http://www.avast.com/free-antivirus-download
 

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RELEVANCY SCORE 57.6

Antivirus vanished! Can't install ANY new one!Can't access microsoft and any anti virus sites (thus i cannot download or scan my computer from there)I tried to install a copy of avast pro but the set- up immediately close after opening, i also noticed a lot of programs behaving like this just like the bandmaster game from e games and Grand Theft Auto Vice City( once i opened it, it immediately closes)Tried to install that in safe mode, but the computer does not start and reboots back into normal mode.This is the content of DDS logDDS (Ver_10-11-26.01) - NTFSx86 Run by neopc10 at 19:47:12.65 on Fri 11/26/2010Internet Explorer: 6.0.2900.2180Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.353 [GMT -8:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Acronis\Schedule2\schedul2.exeC:\WINDOWS\System32\svchost.exe -k AkamaiC:\WINDOWS\system32\svchost.exe -k imgsvcC:\WINDOWS\Explorer.EXEC:\Program Files\KGB\Mpk.exeC:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exeC:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exeC:\WINDOWS\PixArt\PAC7302\Monitor.exeC:\Program Files\... Read more

A:anti virus banished.can't install any anti virus programs, can't acces microsoft and anti virus sites!!!...

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 57.2

Hi. I am new here. I have had constant problems with my computer crashing for over two weeks. Also I have noticed that I haven't been able to update my anti virus software...both ad aware se personal and avg 7 free have not been able to update for some 16 days now.
I have run your recommended online scanners, pandasoftware, housecall, and macafee. I believe macafee discovered the WIN32.ATAK.B and NEW POLYWIN 32 viruses, but said it could not remove them.
something seems to be eating up my ram, simple rendering tasks cause my computer to crash now.

I have updated to windows sp1a. I am running windows xp pro. I would appreciate any help.

here is my hijack this log.

Logfile of HijackThis v1.99.1
Scan saved at 18:47:14, on 19/06/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\AvidSDMService.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\System32\sv... Read more

A:virus WIN32.ATAK.B, NEW POLYWIN 32 viruses, can't update anti-virus software

HijackThis!
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)
F3 - REG:win.ini: load=???
??? ???
?
? ?????
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba1402.exe

Please remember to close all other windows, including browsers then click Fix checked.

Online Scans
Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
Click Scan Now
Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer If it finds any malware, it may ask you to purchase the program, this is not necessary we will take care of the entries manually.
At the end of the scan click on see report. Then click Save report
Please post that log in your next reply.

In your next post please include:Panda Activescan Log
A new Hijackthis! Log

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RELEVANCY SCORE 57.2

Operating System: Windows XP

I'm hoping that someone can help me! I am also getting three pop-up messages on my system. One is to download anti-virus software, another is a warning about the Blackworm virus, and the third is an Adult Friend Finder pop-up. My hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 5:05:45 PM, on 4/4/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\Clarisys\Claritel-i750\Ipnappgw.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
C:\Program Files\Charter High-Speed Security Suite... Read more

A:Solved: Blackworm virus, anti-virus software and Adult Friend Finder pop ups

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RELEVANCY SCORE 57.2

I have a computer with Windows XP Pro SP3 running IE8 when I do google searches and click on the results I am redirected to a different page than what is shown in the result. I've run Malwarebytes and it did not find any viruses or malware, I restored the computer back to a date prior to when the redirects where happening, that did not work. Webroot says it is finding viruses but I can't quarentine or delete the viruses. Webroot listed the location of several viruses and when i checked that location nothing was there, several registry entries and temporary internet files. Unfortunately after I did the system restore webroot is not working properly so I can't post its logs below is the output of DDS. I also attached the attach.txt from DDS, I can't attach a GMER log because it is too large. If it needs to be emailed to someone please let me know.Thanks,Pete.DDS (Ver_11-03-05.01) - NTFSx86 Run by Pete at 8:19:12.42 on Tue 04/05/2011Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3037.2325 [GMT -7:00].AV: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {77E10C7F-2CCA-4187-9394-BDBC267AD597}.============== Running Processes ===============.C:\Program Files\Webroot\Security\Current\Framework\WRConsumerService.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k nets... Read more

A:Infected with Google redirect virus and fake anti-virus software pop ups

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 56.8

cont'd from http://www.bleepingcomputer.com/forums/topic415205.html

Hi,

I am running Windows XP Home Edition SP3 on a Compaq Mini netbook and recently got infected with a trojan or a virus. I've been trying to clean it for a while with no luck. It used to asked me to buy a fake antivirus software, but it doesn't do it anymore. It may be the MSBlaster trojan.

When I try to open it in safe mode, it closes all the antivirus programs including hijackthis and malwarebytes.

I tried renaming malwarebytes and run it but did not work. It stats scanning and closes after 5 seconds.

Even in safe mode, there is a suspicious program in task manager named 472196741:2061097699.exe which I can not kill using task manager.

None of the network connections (including internet) do not work on the computer but I have another laptop to transfer files through a USB.

I was able to get the full DDA log, but the virus closed the GMER application once it was done scanning which makes me not able to get the GMER log.

Please help!

Thanks

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by User at 20:33:03 on 2011-08-19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.486 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Microsoft Security Essentials *Enabled/Outdated* {EDB4F... Read more

A:trojan/virus closes all anti-virus software and mbam

I'd like to continue resolving this through spybot.com forums. Please close the thread. Thanks.

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RELEVANCY SCORE 56.8

Can't figure this one out. Have tried AVG, MBAM, NortonEraser, TDSSKiller, TrendMicro, nothing seems to be able to catch this thing. It redirects to various pay-per-click ad revenue sites, livesearchnow is fairly common but not exclusive. Any help finally pinning this sucker and annihilating it would be extremely appreciated.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.10.2
Run by Dexter at 20:34:46 on 2013-01-13
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.16383.13618 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe ... Read more

A:Browser Redirect Virus - not detected by anti-virus software

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

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RELEVANCY SCORE 56.8

The previous poster of this issue had his post closed after receiving his system restore disks without actually beating the virus and I'm experiencing the exact same symptoms as he had, so here's his post, please help me, I would rather not wait for disks.

My desktop computer contracted a virus, and it's unlike one I've ever dealt with. It seems to be affecting the computer in two ways:

1) When I use Internet Explorer and search Google for something and click on a link, it re-directs to a different website -- usually one about some sort of anti-virus software. It doesn't seem to be affecting Firefox at all, though. Searches and links are just fine there.

2) It prevents any currently installed anti-virus software from running a scan, or any new anti-virus software or anti-spyware software from installing. I had Norton installed, and when I tried to run a scan, it would look like it was running a scan, but nothing happened. I tried installing other anti-virus software (after un-installing Norton) and running anti-virus scans on the internet (like Trendmicro) and nothing worked. It either sat idle like Norton did, or it causes the computer to go to a blue screen and then shut down.

I've perused various forums for a solution, and most of the solutions involve running some sort of anti-virus or anti-spyware program, or programs like HijackThis, and none of these will run on my infected computer.

I also tried to restore the system back to factory settings, but it seems as th... Read more

A:Virus Preventing Anti-Virus Software and System Restore

bump >_>Hello KBM,While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large, as are other comparable sites that help others with malware issues. Athough our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of... Read more

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RELEVANCY SCORE 56.8

My computer (running XP) has been claiming it needs windows updates lately (every day). It's not the same pop up anti virus trojan that was more common a few years ago. It's a legitimate Automatic update. However it never seems to update and it often restarts my computer with no option of me being able to cancel. I can only delay it for fifteen minutes. Seems to only happen in the morning AM period. Lately programs have been running funny and freezing up more than I ever noticed before. My Netflix stopped working and when I went to restart my computer it said it was trying to shut down a program called "XCP" which it could not. My computer hasn't been crashing or locking up it's just suddenly acting off and that new XCP program and the constant need for updates has me suspicious. Also my Norton 360 not working correctly. I haven't had any problems in a long time and I was hoping someone could help. I have been here once before (I lost my old password and e-mail I used) and it was a great experience. thanks.

A:Possible Virus. Anti virus software not functioning. Mysterious XCP file

I don't have a complete solution, just some thoughts that might help for now.
Whatever antivirus program you use, make sure it is always up to date. Some people purchase norton or mcaffee, or they get it with their computer purchase... then, the license runs out and they just use it without it being updated. I don't know if that's your situation at all but, figured it was worth mentioning.
IF you're ever stuck with an outdated AV program, there are free ones you can use instead.
If Norton is still licensed, see if you can run an update.

I'd also suggest Malwarebytes if you don't use that already. Download the free version, install it, update it, then run a scan. In most cases, a quick scan is sufficient. I'd start with that. If Norton has been running funny, chances are you will find something malwarebytes would like to remove for you.

Lastly... if this windows update is legit, and it's constantly doing this... I would guess that the update is failing ever time. What I'd suggest is making sure your AV is up to date, running malwarebytes, and then if that helps, do the windows update manually... You can poke around and see the update history and maybe you'll find the one that's failing.
sometimes updating manually will help you find updates you didn't even know were available and find the ones that might be causing trouble. Keeping windows up to date is important. Sometimes an update will make a big difference when ... Read more

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RELEVANCY SCORE 56.8

Hello, and thank you in advance for your help.

I have been through the whole Preparation Guide and have the logs ready to post here.

I have a computer, running windows XP that has a virus or malware that disables or shuts down anti virus software or other programs. I had some trouble getting the GMER scan to complete since it would run for hours then shut down at some point. So after 3 attempts I saved the initial findings that load and have them here to post.

I have no idea what type of virus this is, so I need help determining what to do next.

I have attached the Attach.txt file (from the DDS scan) as well as the ark.txt file from the GMER scan.

Thanks,
DaddyOf3

DDS Log here:
DDS (Ver_10-12-12.02) - NTFSx86
Run by HP_Administrator at 16:09:25.03 on Sun 12/26/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.139 [GMT -8:00]

AV: avast! Antivirus *Enabled/Outdated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\svchasts.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\... Read more

A:Virus or Malware that Disables Anti Virus Software and other programs

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for post... Read more

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RELEVANCY SCORE 56.4

Hey guys i need some of your help in this matter, i want to buy an anti mostly everything package for my lapt and pc but i have my doubts betweens Nod32 or AVG, i like this 2 mostly cos it wont slowdown your machine as Norton or some other softwares does, any suggestions on wich one to go with?

thanks.

Note: any other software it might be good to but not Norton, i dont like it at all.
 

A:"Best" Anti virus + Anti Spyware software on the market

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RELEVANCY SCORE 56.4

I don't really know where to start. I'm also on another forum with this topic but at the moment I'm not being helped, and I'm desperate. A few months ago I started having various issues with my computer: strange processes running, re-directing, random fake error and warning messages and wallpaper changes... So, I tried running Spybot like I normally would, only for some reason, it wouldn't open. I tried downloading Malwarebytes which closed the moment it was finished downloading and was never to be found again. So, I tried downloading Avast. This was closed and erased before it could even finish downloading and if I try to download it again, it won't even start. This went on for several different programs whether I renamed them, ran them in safe mode, even including ComboFix and HijackThis so unfortunately, I won't be posting my log here. The only important piece of information I've gotten from the other forum is that my scecli.dll file is infected. Just from what I know, win.exe and b.exe could be of concern, but without any anti-virus I don't know what to do. The only things I have successfully been able to run are GMER, win32diag, and RootRepeal. If you'd like me to post one of these logs, let me know. PLEASE HELP! Thank you.

A:Unknown Virus Killing All Anti-Virus Software

Since you were successful in creating a Root Repeal log and a Win32diag log you need to post them in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forumFirst, try to run a DDS log as outlined in our preparation guide:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully Post them here:http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/The HJT team is extremely busy, so be patient and good luck

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RELEVANCY SCORE 56.4

I had posted this in the wrong place apparently. My original post was:I don't really know where to start. I'm also on another forum with this topic but at the moment I'm not being helped, and I'm desperate. A few months ago I started having various issues with my computer: strange processes running, re-directing, random fake error and warning messages and wallpaper changes... So, I tried running Spybot like I normally would, only for some reason, it wouldn't open. I tried downloading Malwarebytes which closed the moment it was finished downloading and was never to be found again. So, I tried downloading Avast. This was closed and erased before it could even finish downloading and if I try to download it again, it won't even start. This went on for several different programs whether I renamed them, ran them in safe mode, even including ComboFix and HijackThis so unfortunately, I won't be posting my log here. The only important piece of information I've gotten from the other forum is that my scecli.dll file is infected. Just from what I know, win.exe and b.exe could be of concern, but without any anti-virus I don't know what to do. The only things I have successfully been able to run are GMER, win32diag, and RootRepeal. If you'd like me to post one of these logs, let me know. PLEASE HELP! Thank you.I was then told to post my RootRepeal and Win32kDiag reports here, since I cannot run DDS or HJT, so here those are. I'll post them both seperately.ROOTREPEAL © AD, 2007-200... Read more

A:Unknown Virus Killing All Anti-Virus Software

Win32kDiag

Searching 'C:\WINDOWS'...

Found mount point : C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\SoftwareDistribution\Download\07a96de176867bc25b7dc839d22b07e2\update\update.exe

[1] 2004-10-14 13:21:58 654848 C:\WINDOWS\$hf_mig$\KB873339\update\update.exe (Microsoft Corporation)

[1] 2004-11-30 17:29:47 654848 C:\WINDOWS\$hf_mig$\KB885250\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 13:34:52 654848 C:\WINDOWS\$hf_mig$\KB885835\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 11:34:54 654848 C:\WINDOWS\$hf_mig$\KB885836\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 13:34:52 654848 C:\WINDOWS\$hf_mig$\KB886185\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 13:34:52 654848 C:\WINDOWS\$hf_mig$\KB887472\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 10:34:54 654848 C:\WINDOWS\$hf_mig$\KB887742\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 13:34:48 654848 C:\WINDOWS\$hf_mig$\KB888113\update\update.exe (Microsoft Corporation)

[1] 2004-11-30 14:46:40 654848 C:\... Read more

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RELEVANCY SCORE 56.4

I posted about this in the "Am I Infected?" area, but after several attempts at removing this beast of a virus, I was told to post here. Topic referenced is here: http://www.bleepingcomputer.com/forums/t/241480/virus-preventing-anti-virus-software-scans/ ~ OBThe contents of my original post:My desktop computer contracted a virus, and it's unlike one I've ever dealt with. It seems to be affecting the computer in two ways:1) When I use Internet Explorer and search Google for something and click on a link, it re-directs to a different website -- usually one about some sort of anti-virus software. It doesn't seem to be affecting Firefox at all, though. Searches and links are just fine there.2) It prevents any currently installed anti-virus software from running a scan, or any new anti-virus software or anti-spyware software from installing. I had Norton installed, and when I tried to run a scan, it would look like it was running a scan, but nothing happened. I tried installing other anti-virus software (after un-installing Norton) and running anti-virus scans on the internet (like Trendmicro) and nothing worked. It either sat idle like Norton did, or it causes the computer to go to a blue screen and then shut down.I've perused various forums for a solution, and most of the solutions involve running some sort of anti-virus or anti-spyware program, or programs like HijackThis, and none of these will run on my infected computer.I also tried to restore the system back to factory set... Read more

A:Virus Preventing Anti-Virus Software Scans

I received my System Restore discs, so I just did a complete restore to factory settings to get rid of the virus. It worked, so this thread can be considered closed.

Kris

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RELEVANCY SCORE 56.4

Hi there,
I have trend micro antivirus and it has been giving me a warning that says:

"Trend Micro Antivirus has detected a virus or spyware and performed a scan action (spyware names have the prefix "SPYW_").

Infected file: C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP928\A0144062.exe"

I'm giving my computer away to my parents and would like to clean it out before I do so. Thanks in advanced.

DDS:

DDS (Ver_09-10-26.01) - NTFSx86
Run by Owner at 17:51:53.82 on Mon 11/02/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2045.1103 [GMT -6:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Trend Micro\Antivirus\pccguide.exe
C:\Program Files\Trend Micro\Antivirus\PCClient.exe
C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\WTMKM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program ... Read more

A:anti virus software detected a virus or spyware

Hello and welcome to TSF.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log and a new GMER log as described in this topic. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three-five days this thread will be closed.

With Regards,
Extremeboy

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RELEVANCY SCORE 56.4

I'm sorry if I'm not posting this in the right place, I've never used a forum before because I never know how or where exactly but I'm desperate.

Two days ago my computer crashed and started up again with a bad wallpaper warning that I'm in danger, etc., then the pop-ups came and the fake scan and after restarting many times and trying to run Spybot in safemode to no avail, I got it to shut up for a while while I tried to find how to fix it, also to no avail. Now it periodically closes everything I'm working on and restarts my computer, I guess so it can restart itself because I've messed it up by closing it's b.exe and others.

It had locked me out of my registry and task manager; I did manage to find a tweak for that although I have to do it over and over because it keeps re-blocking me and telling me to contact my administrator and I don't have permission, blah blah blah.

I tried changing Spybot's name and it worked to let me open it and start the scan, but it only got so far before it terminated that too. Then I tried redownloading Spybot and scanning right from the start, downloading Malwarebytes and Counterspy and a few others and I get the same for all.

I would post my hijackthis log but well, I can't. Please help me, I beg you.
 

A:Killer virus killing all anti-virus software

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RELEVANCY SCORE 56.4

Basically, earlier today I was happily surfin' the web, when my computer siezed up for a few seconds. A little while afterwards, my computer started to tell me it was infected, and begged me to perform a security scan with some suspect looking anti-virus software that I have never heard of. I can now longer open any program or application without a message telling me said program or application is infected, and telling me to perform a scan with the aforementioned anti-virus software.

Being the expert computer hacker that I am, I turned the computer off and on again, to find I can no longer get on any website other than *surprise* the anti-virus software website. All other websites will apparently "harm my computer". I can also no longer access my existing anti-virus software.

Luckily, all this trouble and strife was confined to my own user. I am currently using my parents' user.

Now I have a confession to make. Being from a frugal family in times of economic recession, our anti-virus software is "Microsoft Security Essentials", which we use as it is free. I performed a full scan using Security Essentials, which detected several threats and dealt with them swiftly as it has in the past. Thinking all my problems were over, I went back on to my user to find that nothing had changed, I was still basically unable to do anything; the problem remained.

It was this that made me suspect that "Microsoft Security Essentials" might not be the bes... Read more

A:I know I have a virus, but my (rubbish) anti-virus software disagrees.

Most antivirus software has problems with ths sort of malware whether free or paid. There may be a removal guide that can help if you recall the name of the rogue AV popup.

Read other 3 answers
RELEVANCY SCORE 56.4

My desktop computer contracted a virus, and it's unlike one I've ever dealt with. It seems to be affecting the computer in two ways:

1) When I use Internet Explorer and search Google for something and click on a link, it re-directs to a different website -- usually one about some sort of anti-virus software. It doesn't seem to be affecting Firefox at all, though. Searches and links are just fine there.

2) It prevents any currently installed anti-virus software from running a scan, or any new anti-virus software or anti-spyware software from installing. I had Norton installed, and when I tried to run a scan, it would look like it was running a scan, but nothing happened. I tried installing other anti-virus software (after un-installing Norton) and running anti-virus scans on the internet (like Trendmicro) and nothing worked. It either sat idle like Norton did, or it causes the computer to go to a blue screen and then shut down.

I've perused various forums for a solution, and most of the solutions involve running some sort of anti-virus or anti-spyware program, or programs like HijackThis, and none of these will run on my infected computer.

I also tried to restore the system back to factory settings, but it seems as though the system recovery partition doesn't exist, or has been disabled by the virus. I'm not exactly sure, because I just got the computer recently and I guess I never paid much attention as to whether or not there was a recovery partit... Read more

A:Virus Preventing Anti-Virus Software Scans

This sounds exactly like something that took down my work computer last week, all the same symptoms...ended up doing a clean install. Ugh!

Couldn't get anything mBAM or AVG to do anything....

...I am/was running XP...

I am *very* interested in any info anyone may have about this!

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RELEVANCY SCORE 56.4

I feel like such an idiot. I tried to run a patch for a game that I got off of a dubious site and I'm fairly certain it infected my system (because the real patch was around 40 megs compared to the 500 KB one I executed).

My first clue that something was wrong was after rebooting my system, the game (Thief II) started taking an extremely long time to load up. I checked out windows task manager processes and noticed wintems.exe which is apparently a Trojan.
This infection seems to have disabled my Windows Security Center icons which always show up in my taskbar (firewall, etc..) I reactivated them, and they disappear again after rebooting!

I used to have AVG but recently deleted it. I tried to install it again and it won't let me (perpetually telling me to reboot and restart).

I tried Avira Personal Edition and it won't complete install either.

Finally, I tried F-Secure's online scanner after finding a user who had success with it following an infection which sounded VERY similar to mine. It started to scan, but then stopped and gave me the message "Unable to download necessary online scanner components".
Here is the link to that forum if it is of any use: http://forum.avira.com/thread.php?threadid=31068&sid=99489e6f594767255f7333b471f1fbdc
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:27:51 PM, on 1/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Runni... Read more

A:Virus/Worm Won't Let Me Install Any Anti-Virus Software

Bump
 

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RELEVANCY SCORE 56.4

This afternoon my computer contracted an obvious virus. It changed my desktop background to "warn" me that there was a virus, and a program popped up that appeared to be an anti-virus program and asked me to download a "fix" for the problem (NOTE: after restarting, the same thing happened within 5 seconds of windows coming up). I ignored it completely and restarted in safe mode. After running Hijackthis it found file that was downloaded at the exact time I contracted the virus, it was in:

c:\programdata\iEaClPf06510\iEaClPf06510.exe

As far as google is concerned, that file name doesn't bring up a result. So I had Hijack this remove it and I found the file in my system and permanently deleted it. After restarting, everything seems to be operating normally, and I don't see anything out of the ordinary in my Hijackthis log. Spybot S&D doesn't detect anything either. I'd like a more expert opinion to make sure that it is completely gone. Does anything stand out to you?

Computer info:
HP Pavilion dv9700 Notebook PC
Windows Vista Home Premium Service Pack 2

Current Hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:05:53 PM, on 3/19/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Prog... Read more

A:Virus Infection posing as Anti-Virus Software

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review your topic an do their best to resolve your issues. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Thanks and again sorry for the delay. We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explaination about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that... Read more

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RELEVANCY SCORE 56.4

I have a virus that has hijacked my computer.I can not print from the computer anymore.I can not update Windows or any Anti Virus Software (I am running CA Anti Virus, Spyware and Firewall).When I try to go to the Windows update site it redirects to MSN.comI can not create a Restore Point either.I have reloaded Windows by restoring from the original disk.I have ran CA Anti Virus, PC Tools Spyware Doctor, SuperAntiSpyware, Malwarebytes, Trend Micro Anti Virus.The Anti Virus softwares found virus that I deleted but it did not fix the problem. Here is the HiJackThis log.Thanks,TonyLogfile of Trend Micro HijackThis v2.0.2Scan saved at 11:19:01 PM, on 1/1/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18241)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\brsvc01a.exeC:\WINDOWS\system32\brss01a.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\... Read more

A:Virus Need Help - Can not Update Windows or Anti Virus Software

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the ... Read more

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RELEVANCY SCORE 56.4

Hi,

This is my first time posting to the forum. I am not that knowledgeable with computers, but can follow basic instructions.

My laptop is acting funny--I think I have a virus. However, I am unable to run any anti-malware or anti-virus software. I try to run McAfee and I get an error immediately, "an unexpected problem occurred during your scan". I also tried to run Malwarebytes and though the quick scan found nothing, the full scan froze shortly after I started it. I tried to download AGV and MyTurboPC and my computer froze before completing the downloads.

Any advice would be much appreciated! Thank you in advance!

Katie

A:I have a virus and unable to run/download anti-virus software

   Warning
You will need a USB FLASH DRIVE




   Tip
Download the Tool from a non infected PC


Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64




   Note
Click the button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System


Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next... Read more

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RELEVANCY SCORE 56.4

Out of nowhere I got the "blue screen of death" the other night. Wasn't even on the computer! But it was on, so obviously whatever was activated was maybe time released? Or came in through a back door--computer is always online through wifi. Anyway...

Symptoms:

- Search results in any web browser get redirected to gambling sites, porn, credit check sites, malware sites, etc. I CAN type in an URL and it'll work fine, but any link off Google, yahoo, webcrawler, etc, goes to bad sites. So I can't search the web to even figure this situation out.

- I can't open or run any of my anti virus software, including Spybot, Norton, AVG, Combofix, superantispyware, etc. I CAN run Hijack this, however.

- web browsers will NOT log onto any sites where I can download virus software,. For instance, i had to have a friend download Combofix and throw it on a flash drive. But still on my comp it won't load. BUT my browsers will register these sites as either 404s or a lost connection, which is obviously false.

- Recurring popups of a Win32 error. Constant clicking noise while online, as if it's trying to open a link somwhere.

- System Restore has been hijacked and is unusable. I get an error message saying my system administrator has disabled my authorization, and I need to contact them (it's personal PC, I'm the only admin).

- CANNOT BOOT TO SAFE MODE, it just freezes

- I CAN boot to Safe Mode with Networking

- Have to restart three - four times before com... Read more

A:virus won't let me run anti virus software, hijacks my browser

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

==========

It's likely that the infection may prevent our tools from running. The following tool will help running them.

If you have an active internet connection, copy/paste the links below into your browser, don't click them or the rogue might redirect. If you don't have an active internet connection, download the tools from another machine, and transfer them to the affected machine via USB flash drive.


Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)

There are 4 different versions. If one of them won't run then download and try to run the other one. You only need to get one of them to run, not all of them.

Vista and Win7 users need to right click and choose Run as Admin

http://download.bleepingcomputer.com/grinl... Read more

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RELEVANCY SCORE 56.4

Hi, I recently got a virus on my computer (which runs windows xp media centre edition sp3) I first noticed when BT Net Protect Plus (McAfee) wasn't opening on start up, and that old webpages were randomly opening. I also got an error saying i needed to reinstall something to do with SP3 and booting the computer because some file had gone missing (but my computer didnt come with a disc so i ignored it). Anyway, so I tried Malware bytes but the virus is blocking that too. So I tried to reboot in Safe Mode with networking and got the blue screen (I believe to do with the aforementioned random error I believe the virus caused), so I did the whole fixboot and fixmbr thing and tried again and still get the blue screen. So I've just been using normal mode.

The infection BLOCKS all different webpages such as the malwarebytes official site and the bleepingcomputerdownloads site, and so on. It won't block Cnet or FileHippo though, unless the download is sourced at a blocked site. It just says that Firefox cannot find the server, yet it works perfectly fine on my iPad. So I'm having to use a different computer, burn the software to a DVD RW and copy it over that way.

I initially asked for help on yahoo answers and the member, Casca Longinus, told me to use rkill, then TDSSKiller, and then after I restarted, run a full MBAM scan. Which i tried, and after two attempts, found 27 medium errors in TDSSKiller. When I told it to delete the threats, It told me to reboot my c... Read more

A:My computer Has a virus that is blocking my anti virus software

Hello and welcome to BleepingComputer!We Need to Diagnose Your BlueScreenWhen you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe ModeSelect "Disable Automatic Restart on System Failure", as shown here:
When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
Please post me the error(s).

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RELEVANCY SCORE 55.6

I'm currently running windows xp Service Pack 3 and using Avast anti-virus software. Windows alerts me saying it can't detect any anti-virus software. I have run Spybot which "hung" the first time I used it but then ran through and found nothing wrong. Windows Defender also found nothing wrong as did Avast and Malwarebytes. Advanced System Care 3 (professional) suggested I have the Hijack This log analysed. Sometimes settings (eg the Display settings have been altered or I was informed that Malwarebytes could not be updated because the version I'm using is outdated. Next time I tried to update everything was fine. I would be very grateful if you could help.

Bobbienannie

A:No anti-virus software ?????

Hello and welcome. Lets do this first.Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.Click the Start Scan button.Do not use the computer during the scanIf the scan completes with nothing found, click Close to exit.If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).Copy and paste the contents of that file in your next reply.Now we test MBAM...Rerun MBAM (MalwareBytes) like this:Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan a... Read more

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RELEVANCY SCORE 55.6

Guys, can you recommend the best free anti-virus software? Thanks

Also, what do you use personally that is free?
 

A:anti-virus software

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RELEVANCY SCORE 55.6

What is the BEST Anti-Virus software on the market?

I now use AVG Free, but have always used Norton SystemWorks in the past.

There are a lot out there but I need some sort of evaluation help, because they all say they are the best.

Thanks in advance.
 

A:BEST Anti-Virus Software?

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RELEVANCY SCORE 55.6

What are the best and most reliable anti-virus software products? Are there any good free ones? I had Norton but uninstalled it because it was causing an SYMEVNT.386 not loaded error.

I'm running ME with a dial-up......

Thanks,
Dave
 

A:anti-virus software

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RELEVANCY SCORE 55.6

I have been a long time user of Microsoft Security Essentials for my AV and it has worked well. After hearing about the newer Ad Aware Free Internet Security getting positive reviews I gave it a try. The download was enormous, took a very long time even with a DSL connection but it installed fine and all was well until I had 2 websites that I normally visit were giving me a redirect to some type of Yahoo Beta Search Page or something. Then on top of that I kept getting notified in my system tray that anti virus was turned OFF. If I clicked the Ad Aware icon it was showing as ON, so this was troubling. A full Ad Aware scan showed no viruses detected and a full Malwarebytes scan showed nothing also. I decided to switch to Avira Antivir Personal Free AV, ditched the Ad Aware, and completed another full system scan with this as well as Malwarebytes. No viruses, and the redirects were no longer happening! My PC's are clean and running great once again. I use the aforementioned software as well as CCleaner and Auslogics disc defragger. Do I, or should I, try a stand alone spyware program to supplement these? I have used Superantispyware before and I know it is recommended by folks here. Would adding it be overkill? Thanks for any input.

A:Anti Virus Software

Adding SAS to what you already have is not overkill.

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RELEVANCY SCORE 55.6

Could anybody recommend a safe free anti virus software download, that is compatible with windows xp and does not clash with windows security centre.
I have anti spyware software all ready installed, so i do not need this.
I am asking because i currently cannot afford to buy a system as yet.
Thanks.
spamsandy.
 

A:anti virus software

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RELEVANCY SCORE 55.6

I'm so confused......  I was going to re-sign up with Avast Internet Security for $49.00 for 3 computers, and then I read that it is not the safest software to block viruses. Good reports about AdAware Free Anti-Virus and Avira Free Anti-Virus on CNET. Any other options or opinions will help me decide what to do. Thank you.Edit: Moved topic from General Security to the more appropriate forum.~ Animal

A:What is the best Anti-Virus Software?

 Ask 2 people and you'll likely get 3 or more answers.  The latest review I've seen is in the current issue of Consumer Reports.  Personally I get Norton Security Suite free from Comcast and use that with my Windows 7 systems.  With Windows 8.1 I use the built-in Defender which has MSE built into it.  I used to use the free AVG before getting Norton free from Comcast.  I've never had a problem with any of these.  

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RELEVANCY SCORE 55.6

Help please!

I am unable to run any anti-virus etc. I am also unable to reach my System Restore, which appears to be "blocked".

Other than that the Pc (Windows xp) appears to be running ok!

Any ideas would be very welcome.

I was unable to run gmer.exe!

DS (Ver_09-05-14.01) - NTFSx86
Run by Karl Lang at 18:29:18.64 on 17/06/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1.#QNAN.476 [GMT 1:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\windows\system32\svchost -k DcomLaunch
svchost.exe
C:\windows\System32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\windows\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\System32\svchost.exe -k HTTPFilter
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VirusScan\mcshield.ex... Read more

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RELEVANCY SCORE 55.6

In your opinion what do you think is the best anti virus software?
i did have symantec but that causes problems.

What others is there out there?

A:Best Anti-Virus Software?

See this What's the Best Anti-virus?

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RELEVANCY SCORE 55.6

I am planning to change from Norton. I'm looking at PC-cillin,AVG PRO or Avast PRO. I would like to have your input. Thank you.
 

A:Anti Virus Software

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RELEVANCY SCORE 55.6

Guys would you know by any chance which one of the best virus software that certain can detect and remove "Hard-to-remove" virus/malicus/spyware that hid in my windows program 100%. I have AOL SSC and it SUCKS! To confirm it, I done AOL SSC scan, it did not detects any viruses/spyware/malicus... I went into www.microtrend.com and it list tons tons of virus/spyware/malicus files that found in my computer.

I also have Ad-Aware and Spybot software too but I don't know if it does any good since its free. So any suggestion which anti- virus/malicus/spyware software would you recommend the best?

A:Best Anti Virus software??

Hi...

For AV programs, there's only one I back 100%:

NOD32

Superb detection rates, low on resources, easy to just leave alone and let it get on with things, fairly straight forward to configure the advanced settings to get the best from the program.

For Anti-Spyware programs, I recommend:

Ewido
Pest Patrol
Spysweeper can be good too

Hope that helps :)

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