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Error 0x80070426. Also can't activate Software Protection!

Q: Error 0x80070426. Also can't activate Software Protection!

These are the instructions I found googling my problem:

1. Type services.msc, and then press Enter.
2. In the list of services locate Software Licensing
3. Right-click it, select Properties
4. Change ?Startup type:? to Automatic, then click OK
5. You may then need to select Software Licensing again then click ?Restart the service?
(from Windows Activation Error, Error Code 0x80070426? - Microsoft Community)

My problem is I can't start the Software Protection. A few minutes later, it just turns itself off. So without starting it, I can't even change the Startup type.

RELEVANCY SCORE 200
Preferred Solution: Error 0x80070426. Also can't activate Software Protection!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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A: Error 0x80070426. Also can't activate Software Protection!

Update!

I found a way to change start-up type by editing regedit.

Here's how:
ctrl + r
regedit
enter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sppsvc
Double click 'Start' key to change value
Do the same for 'DelayedAutoStart'

Change accordingly:
Automatic (Delayed Start)
DelayedAutostart = 1

Start = 2

Automatic
DelayedAutostart = 0

Start = 2

Manual
DelayedAutostart = 0

Start = 3

Disabled
DelayedAutostart = 0

Start = 4

Now, my problem is that the service turns itself off automatically, after a few minutes. Someone please chip in.

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RELEVANCY SCORE 59.6

Help. I am recently getting this error message"An error has occurred during initializing" Error code 0x80070426 from a couple weeks ago, my computer is now shutting down after about 30 minutes of activity. this happens regardless of battery or AC power supply upon restarting, the computer opens right back to where I left off( except if I haven's manually saved my work) can anyone help me? ThanksNiki

A:error 0x80070426

Hi, Nikiandjim. Press Control + alt + delete Then open task manager, find Wndows Defender Service right click on it and click Stop then Open Control Panel and click Programs & Features and Uninstall a Program and Uninstall Windows Essentials and restart If I solved your Problem please click "Accept as Solution"

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RELEVANCY SCORE 59.6

Hello forum members,

i havent been using my PC for longer period. When i booted it few days back i got bunch of windows updates which i installed. Today my PC started showing black desktop with not genuine warning. Clicking on "More Information" link shows an error dialog that says "The service has not been started."

Here is MGADIAG:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-64CPR-QR3QF-PRR8V
Windows Product Key Hash: eT18wXEi4D3hKk/oB9bGMb/sYwk=
Windows Product ID: 00371-841-8079873-85380
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {36B719AB-531B-4AE5-B2B7-E058154BBDFA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002... Read more

A:WGA error 0x80070426

Hey a little update... i've been digging through the forum ande here are some more useful information i could gather. I couldn't upload whole CBS folder because its about 65MB. Zipped only CBS.log and CheckSUR. Also uploaded Windows update log.

CHKDISK c: /r - no errors
sfc /scannow - no errors

Some commands output:

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sc qc sppsvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\sppsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Windows\system32>sc qc sppuinotify
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: sppuinotify
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SPP Notification Service
DEPENDENCIES : EventSystem
SERVICE_START_NAME : NT AUTHORITY\LocalService

C:\Wi... Read more

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RELEVANCY SCORE 59.6

I just got this error upon booting and one remedy was to download a tool kit which I do not want to buy, or do a system restore... but from some reason I went on both of my browsers with no problem so why would it recommend that I do a system restore? It also said that the error could be caused by a 'messed' up computer. I barely been using this computer for about 2 weeks, didn't have time to screw it up. Any ideas what causes it and how to get rid of it? Thanks

A:Error 0x80070426

If an error message tried to sell you anything then you may be infected with malware. Download, install, decline trial, Update and run a Full scan with Malwarebytes and SUPERAntiSpyware
to root out any infection.

Next run SFC /SCANNOW Command to check for any damage to System files.

Then run Startup Repair to check over the boot files and booting of the OS.

Continue to establish a Clean Boot, check System Resources, logs, etc from Troubleshooting Steps for Windows 7 reporting back as you go.

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RELEVANCY SCORE 59.2

We have a few Server 2008 R2 Standard Edition servers that have recently begun to fail KMS activation. Many other equivalent servers in the environment continue to activate with no problem. There are no errors reported on the KMS host side.
I'm pasting the report from MGADiag.exe 1.9.0027.0 below. Please let me know if other information is required, and thanks!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YTKYR-T4X34-R7VHC
Windows Product Key Hash: /uTAWFVa/vPwhjyCok7KW4mCaqQ=
Windows Product ID: 00477-001-0000421-84473
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00030010.1.0.007
ID: {A6B202BC-3FAE-4269-9F24-DA51D6031368}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Server 2008 R2 Standard
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160210-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result:... Read more

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RELEVANCY SCORE 58.4

I just purchased a Surface 2 tablet. I have been anticipating being able to spend some time browsing and playing games. Because it is a Microsoft product I find myself visiting the Microsoft store. I was able to download three games from the store. After
that, and after one or two updates to my tablet, I found that I started receiving a message that said it was unable to download the games, and gave me the error code I listed in the subject heading.
I am extremely dissatisfied with my Microsoft product so far, and I do not find that the errors in the tablet are helping this. What does this error code mean? How can I fix it so that this thing wasn't a total waste of money?

Note: It has updated several times since the error code started coming to me, and nothing has changed as regards this problem.
I'm assuming there is some competency in the company forums; please assist me with clear instructions.

A:Error Code 0x80070426 on Windows 8

Hi,
This error stands for that The service has not been started.
I recommend you open Services by searching Service in Search charm, and clicking View local services.

Locate to Microsoft Account Sign-in Assistant service, double click to open the service properties.  
If the service is running, click the STOP button. Try changing the startup type to
Manual if you've been having issues with it set to Automatic.
Let's see if we can get this issue fixed. Kate Li
TechNet Community Support

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RELEVANCY SCORE 58.4

im getting the same error message , im not a tech guy but ive learned a few things , first the update errors might be due to a trojan , it affected the registry on my laptop after i downloaded Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x64

Installation date: ‎2/‎25/‎2009 9:10 AM

Installation status: Failed

Error details: Code 800706BE

now i get the 80070426 error code , spybot found a reg error and my norton found a graybush backdoor virus , it was found after i tried to install the above update , i'm probably going to have to reinstall vista , or switch to linkus

A:Vista SP1 install error 0x80070426

Hi -

I moved your post from the 13 month dormant and now closed Vista thread - http://www.techsupportforum.com/micr...0070426-a.html

This new thread is for your particular system problems only.

So far, I was only able to find this MS KB on Vista SP1 install failure error 0x80070426 -

http://support.microsoft.com/kb/930379

See if it helps. SP1 out now for > 1 year - have you had SP1 install problems this entire time or are they more recent?

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 58.4

Hello,

After my ACER with Windows 7 Home premium 64bit (from Staples) worked fine for about a year I am having trouble with 'not genuine' errors.

Prior to the errors, there were some problems over a couple days near the end of March where I found Avast AV was not running, I switched between a couple of different anti-virus programs, and also switched from a wired connection to a TP-link USB wifi stick that had some driver trouble. One morning (still near the end of March) the computer would not start and kicked into Startup repair which did not find anything. From here I selected to do a system repair and everything has been fine since except for the 'not genuine' errors. I vaguely recall an activation step or a activation popup on a later start up but believe (if I did) that I skipped it. I am now running AVG antivirus and been running Malwarebytes and there have no virus/malware problems.

The 'not genuine' errors now tend to occur once a week, usually after a Windows Update, then seem to go away for a few days (Computer->Properties->Windows Activation show status okay with the product id). A few days later when Windows Update runs then the 'not genuine' errors start again.

Below are TWO MGADiag reports. The first I ran when the most recent error popped up and the second was after I ran CHKDSK C: /R & SFC /SCANNOW (neither showed any issues).

In the event viewer I see plenty of 'The Software Protection service failed to start. 0x80070002 6.1.7601.17514' errors... Read more

A:Not genuine messages; error 0x80070426

You have a number of issues.
1) You have an error message often associated with disk/file corruption
2) Your Software Protection Service is not running
3) you have a Volume Licensed version of Office 2007 installed.

You seem to have already checked for sorruption problems - but you haven't specified what the results of either the CHKDS or the SFC were.
Please do so - and also the results of the following.....
Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.

If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....

net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc


Here are some instructions to maike life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on the highlight – s... Read more

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RELEVANCY SCORE 58

Hi! Once i've started my computer the "Network" icon is kind of "searching" but after a while it becomes red like I have no internet access. But I do got internet, I can go the internet but I can't open anything in the start menu. Then after a while agian, the icon becomes "normal" and everything works fine. The code I get when I troubleshoot is "0x80070426" and the troubleshooter wont start. This is kind of annoying, I am using w7 ultimate. Please help me to fix this problem!!!!!!!! BIG NEED OF HELP!!!!
/Happinezz.

A:Error code 0x80070426 network problem! HELP!

Anyone?

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RELEVANCY SCORE 56.8

The error I'm having is:
Failed to schedule Software Protection service for re-start at 2018-02-26T19:56:25Z. Error Code: 0x80070002.

I look and have not found anything on this error if someone can tell me on how to fix that would be greatly appreciated.

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RELEVANCY SCORE 56.4

I still have the receipt from purchasing Win7 years ago, it is genuine.

This morning on boot I got a black background and the 'this copy of Windows 7 is not genuine' notice in the bottom right corner. I rebooted twice, same result. I found a thread and did this in an admin CMD window:

SLMGR /REARM

and rebooted, came back up with the genuine message flashing for a second then disappearing.

I went to see if Win7 was activated and it wasn't, gave me the 0x80070426 the service has not been started error when I tried to reactivate it.

Here is my MGADIAG:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YW933-W94HG-FQFD9
Windows Product Key Hash: UZEzhJ2z+nNIoKvRgPYxSRmXz34=
Windows Product ID: 00371-177-3538011-85774
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06F48FC3-E07E-4364-B3F5-A0A565EC6242}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N... Read more

A:Windows 7 Build 7601 not genuine, cannot reactivate, 0x80070426 error

I also cannot open Office 2010 apps, the license is no longer valid. Since I have to have this now I'll do the repair/reboot process for Office.

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RELEVANCY SCORE 56

I just spent the last three hours on the phone. I was transferred 5 times and no one could help me. I want to rage beyond words right now.

So here is the problem...

I have a legitimate copy of Windows 7 ultimate. (that I bought in 2010 from my college.)

When windows 10 came out I made a mistake and did a CLEAN install not knowing the idiotic rule of not being able to validate the old windows 7 key. (validation only works if I did a windows 7 to 10 upgrade FOR SOME STUPID REASON.)

Now I am stuck in windows 10. My windows 7 key will not validate to re download windows 7 in order to UPGRADE to windows 10.

I have the disc of windows 7 but I do not have a CD rom. (so I will need to do a USB install)

When I call Microsoft they check my key (to ensure it is valid) they say everything is fine with it, but like I said I cannot use it.


I have not given this key to ANYONE. I also did not deactivate it before the windows 10 clean install.

When I attempt to download the windows 7 download and enter my key I get this response...

"Error
The product key you entered appears to be for software licensed through an Enterprise Agreement. Please contact the Volume Licensing Service Center for software recovery options or visit the Volume Licensing Home Page for more information on Enterprise
Agreements"

Someone please for the love of god help me. Every person I have talked to on the phone or on a forum for Microsoft has been the opposite of helpful. The... Read more

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RELEVANCY SCORE 56

Hello,
 
I have been experiencing the subject-mentioned problem with my laptop since yesterday, along with a few other issues most likely stemming from it. There have already been a few attempts to resolve it, ones I will explain in a bit, but a lot of my searches yield final solutions recommending reinstallation of Windows 7. As that solution is certainly a last resort for me, I decided to seek help on here, especially since my computer has done something unexpected in the past hour. Anyway, to begin with:
 
Computer specs:
HP Pavilion m6-1045dx (I've had it since August 2012)
Windows edition: Windows 7 Home Premium, Service Pack 1
64-bit Operating System
Processor: i5-3210M CPU @ 2.50GHz
Ram: 8.00 GB
 
Summary of past day, with problems bolded:
 
My computer was last working properly about 23 hours ago when I was using it to browse the internet and study. Both Chrome [open with about 11 tabs] and Firefox remained open from start to finish of that usage. However, they were mainly in the background as I was studying more and, therefore, switching between folders, Microsoft Word, and Adobe Reader. I would also like to note my internet connection was provided by using my university's campus network. This specific network does require a campus login unlike another campus network, but I still believe it to be a factor in the events to follow. Anyway, before putting my laptop away, I last recall putting it to sleep by pressing the power button. I am a bit worri... Read more

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RELEVANCY SCORE 55.2

Hi there,
I have recently purchased the HP Asus EEbook X205 which has windows 10.
When I log in to my Hotmail account, the emails in the inbox are more than a month old.  When I click on "fix this" an error code comes up:  0x80070426.  I have checked the email server settings and tried changing them but it makes
no difference.  I have also checked the Sign-in Assistant in the Local Service settings.
This is becoming very frustrating.  Please can you help?
Kind Regards, Lee

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RELEVANCY SCORE 54.4

this program is on the laptop and i need help removing it
its calle activate ultimate protection

A:activate ultimate protection

Hello and to BleepingComputer.Let's see what we're dealing with here.Please download RKill by Grinler from one of the 4 links below and save it to your desktop.Link 1Link 2Link 3Link 4Before we begin, you should disable any anti-malware software you have installed so it does not interfere with RKill running. This is because some anti-malware software mistakenly detects RKill as malicious. Please refer to this page if you are not sure how to disable your security software.Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed. If nothing happens or if the tool does not run, please let me know in your next reply***************************************************Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download linkIMPORTANT!!! - when you save the file, rename it to something random, such as bubbles.exe This must be done before beginning the download!MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mba... Read more

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RELEVANCY SCORE 53.2

Hiya! This morning I managed to somehow get "Your Protection" installed on my computer. After multiple hours of googling, attempts, and what not, MalwareBytes finally uninstalled it. All was good - until I tried to google something and I get redirected constantly. There is no specific website, it is always random, and its driving me insane. Here is the methods I have taken:The rkill file.MalwareBytes - this supposedly removed Your ProtectionSpybot Search and Destroy - removed a bunch of stuff, around 15 or so. It constantly picks up something like "WindowsSecurtyAlertsAntiVirus". I have ran multiple scans.SUPERAntiSpyware - this removed multiple trojans I had not found before.Combofix - alerted to atapi being messed up.CWShredder - nothing found.TDSSKiller - It alerts, once again, atapi, but does not do anything about it upon reboot.HiJackThis! - I removed various BHO's and files associated with Your Protection via it.I have reinstalled Firefox (the main browser I use), cleared all temporary files for both FF and IE as well as Disk Cleanup. Also, unlike the others that seem to have this problem, I CAN update my MalwareBytes, as well as the various other Spyware tools I use. At this point in time, ALL my programs (MalwareBytes, Spybot, SUPERAntiSpyware) comes up clean. Combofix, TDSSKiller, and GMER are finding things.I cannot enter safe mode, either - it simply gives me an option to select either my hard drive, my slave drive, or my CD driver t... Read more

A:Rogue Anti-Virus Software (Your Protection), Google Redirection, error in atapi file

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 52.8

Hello,
my problem is that when the user try to register one of his finger, Dell Data Protection show message Error RN:02000068 failed finger registration, finger already registered.But when I go to admin the fingerprints of Dell Data Protection software, the number of registered fingerprints is 0.
Can anybody help me?
Thank's.

A:Error RN:02000068 when the user try to register one fingerprint using Dell Data Protection software in Lattitude E6430s

The problem solve with this steps:
1.- Uninstall Dell Data Protection and Control Vault.
2.- Restart, enter bios and delete TPM módule passwords
3.- Reinstall Control Vault
4.- Reinstall Dell Data Protection

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RELEVANCY SCORE 52
A:Failed to schedule Software Protection service for re-start at 2113-01-12T17:08:03Z. Error Code: 0x80041316 every few seconds.

Delete the 3 files from C:\Windows\System32\Tasks\Microsoft\Windows\SoftwareProtectionPlatform.
From the Windows DVD or ISO file go to Sources and use 7-ZIP to extract the install.wim file.
Copy the 3 original files from extracted install.wim (Windows\System32\Tasks\Microsoft\Windows\SoftwareProtectionPlatform) to a suitable location and add to each of them the .xml extension.
Import the 3 .xml files in Task Scheduler - Microsoft - Windows - SoftwareProtectionPlatform and restart the system.
Hope it helps!
Dan Visan

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RELEVANCY SCORE 52

I bought MalwareBytes because I had been using the free version for so long and swore by it. But now I can't enable System File Protection. I've been going back and forth with their Tech Support department and so far there is no resolution. They had me run various software (like mbam-check-2.0.0.1000.exe and ComboFix), as well as do virus scans outside of Windows, but still the 2 checkboxes just will not be enabled. Does anyone have any idea about why this might be happening?

A:Unable to activate System File Protection in purchased MalwareBytes

Are you receiving assistance in the Malwarebytes forum or via email from the Help Desk?Malwarebytes Tech Support is run by several of the best experts in the security business. They know the inner workings of the program and have direct access to the developer and research engineers. Your best option is to be patient and wait for them to figure out want is going on.

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RELEVANCY SCORE 50

Another person with the "Failed to schedule Software Protection service for re-start at 2115-08-05T01:22:57Z. Error Code: 0x80070005." error...

AGAIN...

I say "again" because this issue is plastered all over the internet. I've searched and searched and have tried many things, but I still get this error every 30 seconds in my event log.

I've tried deleting and re-importing the 3 tasks from the SoftwareProtectionPlatform folder in Task Scheduler... I've exported/imported the tasks as they are, I've deleted and imported copies from a month and a half ago from my own system (before this issue started), and I deleted and imported copies from someone on the internet who was nice enough to provide their own copies. It didn't help.

I checked the registry to make sure that the last traces of the tasks were being cleaned up...

I checked that sppsvc is running under the "Network Service" account.

I've checked ACLs on all sorts of folders... And registry keys...

Oh, you're going to tell me to do "sfc /scannow" ... well that command doesn't work for reasons unknown. I posted about that a year or two ago, no resolution.

A:The "Failed to schedule Software Protection service" error

Oh, you're going to tell me to do "sfc /scannow" ... well that command doesn't work for reasons unknown. I posted about that a year or two ago, no resolution.



Try running, in admin cmd prompt-

Dism /Online /Cleanup-Image /RestoreHealth

Reboot, then run sfc /scannow again.

If dism says it cannot find or download the needed files, see this thread-

http://www.eightforums.com/performan...tml#post512565

Other than that I don't know.

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RELEVANCY SCORE 48

I have an HP Media Center with Windows XP Professional installed. I recently had a problem and had to restore my computer. I had previously backed up my computer's hard drive to a removable drive. After restoring my computer, a lot of my restored applications did not function properly.

The problem I am requesting help for is for a program that loads, but whenever I try to run it I get an error report. The program is for the Dacal CD Library DC-101 CD storage carousel.

The error details Are:
Code: Ox0eedfade Flags: 0x00000001
Record: 0x0000000000000000 Address: 0x000000007c81eb33
System information
Windows NT 5.1 Build: 2600
CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E
CPU Version: 00000F34 CPU Feature Code: BFEBFBFF
CPU AMD Feature Code: 00B1E824

Module 1
CDLIB.exe
Image Base: 0x00400000 Image Size: 0x00000000
Checksum: 0x00000000 Time Stamp: 0x2a425el19
Version Information: a very long list of code...

Error signature is:
AppName: cdlib.exe.AppVer.0.0.0.0 ModName: keernel32.dll
MovVer: 5.1.2600.2180 Offset: 0001eb33

I have installed and uninstalled the software from the original CD several times all with the same result. My computer is for a single user (myself) and I have Administrator authority.

The software worked fine when initially installed, before I restored my computer. I even tried to restore from my backup with the same results. The installed hardware (the carousel) works manually, but I would really like to create and update an index on my computer.
&... Read more

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RELEVANCY SCORE 48

I am about to retire a computer due to defects - but it has some LEGIT retail MS Software installed (Office 2003 STE & Access2003 and perhaps 1-2 others) -

If I uninstall the software, will it UNACTIVATE its licences to allow a re-install on the replacement system?
 

A:De-Activate Software with XP - OFFICE2003

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RELEVANCY SCORE 48

hi guys!

sorry for the spelling

i have a notebook, and the keyboard broke, i buyed a usb keyboard.
the key of wireless connection dont work and the new usb keyboard do not have such key

there is a way to activate wireless by the software or key combination in a regular keyboard?

A:Activate wireless by the software

Check the driver software that is loaded for your wireless card. Most of them have an enable/disable option.

Check on eBay for a new keyboard. I've gotten replacement laptop keyboards for $10, and they are usually very simple to replace.

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RELEVANCY SCORE 48

I tried to run both defogger.exe and dds.scr. however, they are getting stopped by the malware. The pop-up says: "Security Alert / Virus Alert! / Application cannot be started! / The file dds.scr is damaged. / Do you want to activate your antivirus software now? ".

Other random alerts come up as well: " Antivirus software alert / Infiltration Alert virus attack / your computer is being attacked by an internet virus. It could be a password-stealing attack, a trojan-dropper or similar. / details / attack from 100.110.219.105, port 36132 attacked port 22243 / threat: BankerFox.A / Do you wnat to block this attack? / Yes No"

No files to attach since I cannot run a screenshot tool or anything to paste it into

A:Do you want to activate your antivirus software now?

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 47.6

Some how my laptop setting is blocked by an "administrator" that I do not think I set.  I need to elliminate or change so that I can use the hpDST.exe application

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RELEVANCY SCORE 47.2

I have windows 7, and keep geting a Warning!System under attack. I can't even get on the internet now, getting error code 0x80070426. How can I get logged onto the internet? I try to set up the connection, but cannot. it says a problem is preventing the troubleshooter from starting.

A:0x80070426

Can we get more information such as computer type, model number, and general specs? Also is this a new computer?

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RELEVANCY SCORE 46.8

I am running windows 7 and have a boot disk.

I get the following error popup whenever certain programs run. I have tried to run dds, gmer, Macafee and system restore however i always get the error below:

"Application cannot be executed. The file * is infected. Do you want to activate your antivirus software?"

Please help!

Steve

A:Application cannot be executed Do you want to activate your antivirus software now?

Please download Malwarebytes' Anti-Malware from Here.



Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.


Extra Note:



If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

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RELEVANCY SCORE 46.4

I am trying to install Pulsar but it always display this message. "Something happened and your purchase can't be completed. Error code: 0x80070426". Another one is "We're sorry, but something went wrong. Your account wasn't changed to this
microsoft account. Code:0x80070426. Kindly assist. Thank you.

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RELEVANCY SCORE 46

Good morning.

For some reason my system has gone haywire. I am having the IE browswer opening up on random porn sites. I keep getting security alerts from something that keeps telling me files are infected and that I need to install some kind of antivirus software. The software keeps indicating the software needs to be activated. The software will not close at all it stays in the system tray. I can not get this alert to shut down. I keep getting a message that a trojan is attacking my system asking if I want to block it. I have had files listed as infected such as wuauclt.exe. I keep getting security center opening up indicating the firewall and anti virus is activated.

Any help you can provide would be greatly appreciated. I tried running nortons but nothing is happening.

Thank you

A:System Infection with constant request to activate Antivirus software

If you still have Malwarebytes on your computer, uninstall it and download the newer versionThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware Free version and save it to your desktop.NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. ... Read more

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RELEVANCY SCORE 46

Created new link to post my logs as instructed by boopme.Link to previous postattach.txt and the ark.txt logs attached.Thanks!

A:Security Warning: Application cannot be executed, Do you want to activate your antivirus software now?

Hello and and Welcome to BleepingcomputerPlease note we are very busy, so if I don't hear from you within 5 days the topic will be closed, If you have sinceresolved your issues I would appreciate if you would let me no so I can close this topic.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Under the Custom Scans/Fixes box at the bottom, paste in the following bold text.%SYSTEMDRIVE%\*.exe/md5starteventlog.dllscecli.dllnetlogon.dllcngaudit.dllsceclt.dllntelogon.dlllogevent.dlliaStor.sysnvstor.sysatapi.sysIdeChnDr.sysviasraid.sysAGP440.sysvaxscsi.sysnvatabus.sysviamraid.sysnvata.sysnvgts.sysiastorv.sysViPrt.sys/md5stopCREATERESTOREPOINTPush the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedThanks

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RELEVANCY SCORE 46

I am getting a Windows Security Alert with the Subject notice flashing. It says wuauclt.exe is infected, and flashing multiple .exe files infected. Skyler, I see that you helped someone in the past with this, can I request your assistance?? I am unable to back-up files as your tutorial suggests, because it seems like this virus blocked my system. I can't "continue" to run anything.I will donate to you England Fan club. Because I am unsure if I can access this forum to get a response in the future, can you please just email me to notify that you've posted a response? e-mail address removed to protect from spambots. ~ OB

A:HELP!! Security Warning: Application cannot be executed, Do you want to activate your antivirus software now?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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RELEVANCY SCORE 46

Please help. I keep getting this fake security warning. Have tried following previous posts instructions to download various programs in order to scan and remove but this virus will not let me run anything once it is downloaded. I am running on Windows XP. Thanks in advance.

A:Application cannot be executed. The file ***.exe is infected. Do you want to activate your antivirus software now?

Anyone????

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RELEVANCY SCORE 46

So basically today I went on some random website (meebo.com) that I regularly use to chat. A few moments after that, some virus scanner comes up and begins to scan my computer. I quickly close it because I know it's probably some Spyware... but I think it was too late. Soon after all this other "antivirus" software began to start scanning on my computer and I quickly closed them all. But now about every four or five seconds a windows "Security Warning" pops up on my computer and tells me that I cannot execute an application--usually it's "wuauclt.exe" And an Antivirus software alert also pops up on the bottom right hand of my screen telling me that a trojan is attempting to infect my computer. Also, internet explorer windows pop up every couple of minutes attempting to open up viagra or other porno websites.I've seen the rules for creating posts, but I absolutely cannot open any sort of application on my computer because every time I try to open an app, Security Warnings pop up on my computer telling me the application is infected and cannot be opened. I've already tried opening up Safe Mode and doing a virus scan there to no avail--hell I can't even open up minesweeper.Please help. I use this computer to work and this is incredibly inconvenient.edit: Flash, java and all the other plugins websites require to run do not work as well.edit2: I've read through some threads on this site about the process in removing this spywa... Read more

A:Application cannot be executed. The file ***.exe is infected. Do you want to activate your antivirus software now?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.Normally, I'd ask for a log, but it seems ... Read more

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RELEVANCY SCORE 45.6

Hello Everyone,

Nice to be here and thanks for the effort you guys are making. My computer is certainly infected by a virus that has made it impossible for me to activate any anti-virus program. It is also impossible for me to upgrade to Windows Vista SP 2. Below is the log file from "HijackThis". Can someone please analyse this for me and tell me what changes to make?

Thanks for your input.

 hijackthis.log   9.39KB
  2 downloads

A:I Can't Activate Any Anti-virus Software On My Windows Vista - HijackThis Log Added.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 45.2

from OneNote 2016
Bob's Notebook-Couldn't sync
OneNote needs a password to sync this notebook
Clicked on Sign in Select the account you want to use with OneNote
Use this account (Highlighted) [email protected] (Microsoft account)
Clicked on Continue
Something went wrong Try again later
0x80070426
Send Feedback
Cancel
Haven't been able to find a solution for this OneNote problem. Tried to repair with FixWin10, Tweaking.com-Windows Repair, Ultimate Windows Tweaker, and Settings:Update & Security: Troubleshoot:Troubleshooter.
Any suggestions, links, etc would be greatly appreciated!

Aspire E5-575 Signature Edition
TSG Sysinfo
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 3930 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 930 GB (877 GB Free);
Motherboard: Acer, Ironman_SK
Antivirus: Windows Defender, Disabled
 

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RELEVANCY SCORE 44.8

I'm typing this from my laptop.
The house PC got infected with that sorta virus and I want to know how to fix it.
I noticed a lot of users have this sorta virus but idk if each case is unique or if its a general sorta case.

I'm going to try this:
http://www.bleepingcomputer.com/forums/topic229334.html

But I want to make sure that it won't kill my computer if it isn't exactly the same xD And if it doesn't work I'll come back here.
A lot of users have the same case as me I think - malware trying to make me activate some sorta anti-spyware program or something, random lewd internet pop-ups, warnings, also the task bar has like 500 windows update icons. There are two windows that I can't move - one says ATTENTION! SPYWARE ALERT! with a shield and all that, and the other says Antivirus Software Alert and is in the bottom right hand corner. They both have that windows shield on the bar where theres usually an X and all that, and both bars are red. Also that little windows error thing that has the "application cannot be executed..."
Task Manager won't start either.
:3 please help. In the mean time I might try that forum's suggestion cause we're kinda restless and we're not sure if it gets worse the longer you wait or whatever (also the task bar is freaking me out/making me mad. too many icons eating my start bar).

A:"Application cannot be executed. the file hpqste08.exe is infected. please activate your anti-virus software."

I'm typing this from my laptop.The house PC got infected with that sorta virus and I want to know how to fix it.I noticed a lot of users have this sorta virus but idk if each case is unique or if its a general sorta case.I'm going to try this:http://www.bleepingcomputer.com/forums/topic229334.htmlBut I want to make sure that it won't kill my computer if it isn't exactly the same xD And if it doesn't work I'll come back here.A lot of users have the same case as me I think - malware trying to make me activate some sorta anti-spyware program or something, random lewd internet pop-ups, warnings, also the task bar has like 500 windows update icons. There are two windows that I can't move - one says ATTENTION! SPYWARE ALERT! with a shield and all that, and the other says Antivirus Software Alert and is in the bottom right hand corner. They both have that windows shield on the bar where theres usually an X and all that, and both bars are red. Also that little windows error thing that has the "application cannot be executed..."Task Manager won't start either.:3 please help. In the mean time I might try that forum's suggestion cause we're kinda restless and we're not sure if it gets worse the longer you wait or whatever (also the task bar is freaking me out/making me mad. too many icons eating my start bar).Edit: Ok...Internet Explorer at the house PC wouldn't let me go to the forum post. And mozilla saves the MBAM inst... Read more

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RELEVANCY SCORE 44.8

I recently purchased a accer laptop that had a prior owner,who installed,a program called K9 WEB PROTECTION I have tried to uninstall it but it keeps asking for a password,of course the prior owner would know this,ive tryed e-mailing the prior owner but haven't had any luck there either.is there a way for me to bypass the password,or unistall this program or am I stuck with it?
 

A:web protection software

Pretty much stuck with it. As it's a parental control app, we can't assist with removing it, so I'm going to close this. May want to read the rules page at www.techguy.org/rules.html.

thanks,

v
 

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RELEVANCY SCORE 44.8

Is loJack also a security system for computers or webcams? Or is it merely for car theft?

A:Protection software

It's laptop recovery software for stolen laptops. Google is your friend. http://www.absolute.com/en/lojackforlaptops/home.aspx

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RELEVANCY SCORE 44.8

Hi,

Can anyone recommend good and effective freeware for web filtering to make surfing safe for kids.

Cheers

Solibytes

A:Protection software

i found this one its free.K9 Web Protectionhope it helps.

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RELEVANCY SCORE 44.8

Hi,
I currently protect my system with Norton antvirus 2002, this came bundled with my system (Compaq presario 6000, XP home).

And my only firewall is the built in one.

I have adaware and spybot which I run, and I have just got Regcleaner (for better or worse!)

I'm sure this is not protection enough but I'm really unsure of what else to add, ask a 100 people and get a 100 differant answers it seems. So what would people recommend. I'm not sure in my Norton protects against trojans, is there a decent all in one protection software out there that will cover virus/trojan/spyware and firewall issues or am i talking stoopid?

I don't mind paying to get it if its good.

I use Yahoo instant messenger quite a bit too, I don't know if this is an issue with protection software or even if its sensible to use yahoo messanger in the first place.

Hope the above makes sense to someone, thanx in advance
 

A:which protection software?

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RELEVANCY SCORE 44.8

Just as a general rule of thumb, assuming I'm not having specific problems, about how often would it be prudent to run my protection software such as AVG, Spybot, Ewido, and Ad-Aware? I know about keeping their defs up to date, and so forth. I'm just curious how often to have them do scans. Each one of them tends to take upwards of an hour per scan on my machine. That's no big deal, but it's not something I can just start and fuggedaboutit, so I'd like some opinions on how often to fit it into my usual routines.
 

A:How often should I run protection software?

Hi we all no doubt have our own routines of running scans...for me it's about once a week.
 

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RELEVANCY SCORE 44.4

Edit:
After reading the forum rules, I'm not sure if this would be considered against the rules, or not. This reason for this post is to find out how to remove copy protection software from my computer, and the reason for this is that I want to play the CD from Windows Media Player instead of the horrible application that is now installed.

If this is against the forum rules I appologize in advance, and please delete this post.

OK, I should know better, but...

I recently bought the new Velvet Revolver CD from RCA (BMG). So I popped it into my laptop(running Windows XP Professional) at work, and it asks me to agree to some software licence agreement (looks pretty standard, like any other software install), which I do, and then it says something along the lines of "Do you agree to install this software on your computer? It contains important licence information that is required to play this CD... blah blah blah." So, silly me, I agree.

Apparantly, it installed some copy protection software on my laptop, and now the CD can only be played via this awful full-screen Web-looking type application. What irks me the most the the complete lack of mention that the software is for copy protection and makes it impossible to use normal media player prorams for this CD.

Now that this horrific software is on my computer, does anyone know how to get it off? I don't see any new installations in Add/Remove Software, and there's so much crap on this thing from work, ... Read more

A:CD copy protection software

you have pm
 

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RELEVANCY SCORE 44.4

hi all. I am new member here. i faced an error.when i try to start software protection service, an error appear. I was researching for hours but have no result. and i don't know why all options are gray and i cannot change them. can any one help me?. i dont want to reinstall win 8.1, because i was install many programs in my windows. and may be... after reinstall and some days use, this error may happen again.

A:win 8.1: software protection cannot start

What issue is driving you to try and start the service manually. Are you having Windows Update or Licensing issues? Mine is set to delayed start and triggered as required by the task. I also have certain buttons greyed-out. So, what is your real underlying issue?

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RELEVANCY SCORE 44.4

I had a pretty nasty virus awhile back and ended up doing a reformat/reinstall. It really surprised me to get a virus since I'd like to think I'm pretty smart about these things, keep everything up to date and had protection software installed (which never even found the virus, btw). I am now using Firefox instead of IE. I just got a notice that my Trend Micro PC-cillan subscription is about to expire. since that service didn't really protect me from the last one, I'm not too likely to renew. Can you please recommend an alternative?EDIT: Moved to a more appropriate forum

A:protection software recommendation

There is a list of resources in the AV, Firewall and Privacy section that is fairly complete, and will eliminate googling av for results. Another good list can be found at gizmo's freeware the address is techsupportalert dot com. I have been using avast home free for over 2 years no major problems.

Good Luck
Dan

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RELEVANCY SCORE 44.4

Hello,
Working in a local computer store for five years where we developed a system of cleaning up viruses for clients.
We use Avast, Avira, AVG, Malwarebytes, Kaspersy, and Nod32.
I found that Avast finds the most viruses out of the three free AVs, and coupled with malwarebytes pretty much covers my computer.
Now, First questions is: Did any of you find other AVs that are free and have higher detection rate?
What software do you have on your computer?
And aside from these programs what would you put on your computer to protect from misc malware? (spyware, rootkits etc.)

A:Best all around protection from free software?

Avast is a great program, and it can't get much better since it is free.

I personally use Avast, Comodo Firewall; and Malwarebytes & SUPERantispyware as on-demand scanners.
Spywareblaster is another great tool that helps prevent access to malicious sites/content.

I run firefox with AdBlock Plus, WOT, and SiteAdvisor.

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RELEVANCY SCORE 44.4

I'm running Windows XP SP 2 and currently using AVG Free Edition 8.5, As for my Firewall, it's the default windows firewall.Occasionally, I think there are still some malwares that passes through the type of protection I have (though I know that it's almost impossible to have malware free computer). Please suggest software that I can add to my list of protections.I also consider the size of my HDD (60G) so please suggest only those that are crucial for basic protection and troubleshooting. Thanks!P.S. To make the scenario more complicated: Our computer is shared by 3-4 "hardcore" users. Each has about 2-3GB My documents

A:Basic Software for Protection

Avg is a good program to have. You have to keep in mind that there is no single program that can find every Infection. We like to recommend the use of several.As for the firewall I would dissable windows firewall and go with Zone Alarm.And for the Spyware/Malware:Spybot Search & Destroy and Ad-Aware Free.

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