My Lenovo U410 Touch recently got damaged - the hinge broke causing the touch screen to **bleep**.I was told that a repair was not feasible as none of the repair shops near me were able to source the parts needed.I therefore bought a new laptop. However, there is a lot of data on the old laptop that I want to access, including sorting out the licensing of MS Office (by uninstalling from the old one).I cannot do anything about it as the old machine is completely unusable as due to the touch screen being cracked, it seems to think it is constantly being touched in multiple places on the screen. This means that I cannot access the laptop to copy the data or uninstall Office. Anyone know any way around this that doesn't involve taking it to a repair shop to "recover" my data. CheersRead other answers
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
I, too, have had the same issue that users in this thread are reporting. I have a U410 bought in the spring of 2014. There was a break at the hinge and the screen is separating from the lid. I've never dropped the computer, this issue arose one day after general, every day use. I've attached photos of the issue for others to reference.
11/17 EDIT: Moved to front of thread for escalation purposes. Amy_Lenovo
Go to Solution.
I am not having a very good repair experience. My exactly (to the date) 1 year Ideapad U410 hinge broke. Was not dropped or put pressure on - just poor workmanship. Sent to the 'authorized' repair centre in NOrth Bay Canada. Turn around time is 7 business days. All I get is a message - waiting for parts. This is terrible when a large company like Lenovo can't get parts where needed.I am going through a very rough time as my business is affectedRead other 9 answers
Hi there, I've repaired a broken Lenovo "U410 Touch" with "U410"-parts (LCD, backcover, hinges, and front bezel had to be replaced). Everything went fine, but there's still the loose, ripped up cable that was already loose before my repair.I see only two options for the cable: the white 2-pin socket "CN21", where I couldn't find out what should be connected there, or the 2nd antenna-cable. But the cable does not really look like an antenna cable, it seems to have no shield. Please help me identify the cable or the connector. I've searched a lot for images, no luck. You can see the large LCD-connector for orientation:??Read other answers
Going to be mad on this. Tried almost anything to get into my BIOS Menu:1) Entering BIOS via Windows 10: Systemsettings->Recovery>UEFI+ Disabling Fast Start+ Safe ModeNOT WORKING. Normal Booting.2) Entering BIOS via Novo Button>selecting Boot Menu+Safe ModeNOT WORKING. Normal Booting. (Only SystemRecovery is working)3) Entering BIOS via Shortcuts (F2 / Fn + 2)NOT WORKING. Normal Booting.I could not find any BIOS flashing file for Windows 10 and to be honest I do not want to flash my BIOS.So please help me asap. Lost allready 4h on this topic.Read other answers
Hey everybody, I just received my P40 last week as a replacement for another Lenovo device. So far, everything seems to work fine with one exception: When I turn the screen over to the "tablet position", the touch screen and the touch pen show erroneous behaviour.a) As soon as I make the first input with the touch pen, I cannot make any further input with my finger, so the touch input is simply turned off. The Windows setting to ignore touch input when the stylus is used is not active.b) When I try to tap buttons at certain areas of the screen, especially at the upper edge, the cursor of the stylus starts jumping around and shows up at the lower edge of the screen. That means that when I for example tap on the "X" symbol in the upper right corner to close a window, I actually click on some of the symbols in the system tray in the lower right corner. This problem stops occuring as soon as the angle between the two case parts (screen and keyboard) reaches/exceeds approx. 40°. It does not matter if Windows is in "Tablet" or "Desktop" Mode. I already tried to manually install another Wacom driver mentioned at https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Wacom-Tablet-Service-for-ISD-Driver-Win... and https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P40-Yoga-issues/td-p/3293985. I had no luck trying driver versions 126.96.36.199, 188.8.131.52 and 184.108.40.206. I would really appreciate your help since this issue makes working in the tablet position... Read moreRead other answers
I bought new, but somehow do not want to workVideo is compared, apparently just enough to buy a new cable https://www.youtube.com/watch?v=cj5L-1l4qzI&feature=youtu.beI bought it herehttp://www.ebay.com/itm/Lenovo-Ideapad-S210-New-11-6-LED-LCD-laptop-screen-with-touch-glass-/1912932...
This is a new LCD
This is a broken LCD
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums
Hi Magnutus, welcome to the forums.
Please check if you Lenovo S210 is on warranty under with this tool.
After that you can open a ticket with Lenovo for the screen to be fixed, if it is not under warranty it will have a cost.
If you are the guys that like to fix it yourself (and it is not under warranty) I can recommend you to check the support site for your model, read the Hardware Maintenance Manual (on the documents area) and check how the machine is organized on the inside. On the parts lookup page you can find the parts number so you can find a replacements for the component that is giving you issues.
I hope this links helps you.
Is it possible to upgrade from the stadard U410 the touch model? I know my compluter uses LCD screen B140XTN02.0, but can I just get B140XTN02.3 with the touch screen and digitizer or will there be a missing connection somewhere? If there is, is there a way around that?
I have the same question, though slightly different. According to the service manual for the U410, two LCD panels are compatible with the U410: B140XTN02.0 non-touch and N140BGE-LB2 touch. Both have 40 pins.Can I replace a B140XTN02.0 panel with a N140BGE-LB2 panel?Thanks! This service manual: https://download.lenovo.com/consumer/mobiles_pub/ideapad_u310_u410_hmm_1st_edition_mar_2012_english....Read other 1 answers
I have a hp pavilion touchsmart 15-n029so. Unfortunately my touch screen is defect, so 5-6 points on the screen is constant active. Until recently I managed to disable the driver for only the touch driver (not the screen) through device manager, but then a lately update for windows 10 activated the driver again. So now the 5-6 points is constant active, and I cannot login because the screen will not focus on the login field. This means I cannot login to windows 10. I have also tried to start safe mode (turning off computer repeatly, so it starts up in safe mode), but here the touch screen driver is also active. How can I disable the touch screen driver without login into windows 10?Read other answers
Hello! I'm hoping someone here might be able to help me. I'm running on Windows 8.1. Tonight, certain keys on my keyboard stopped working. These are the: 5, 6, F1, F2, +/=, -/_, home and end keys. The touchsceen keyboard still works, and an extenal keyboard plugged in also works. I have already tried uninstalling the driver and there are no updates available. Prior to this happening, I did have a brief glitch where the number 6 kept slipping in randomly while I typed. I assumed it to be stuck, but, well...now it isn't working at all. Could it be a physical issue with the keyboard? These are pretty random keys to go out all at once. Thanks very much!Read other answers
Last month I had to reformat my hard drive, and lost most of my settings.
Now that my computer is mostly up to speed again, I have two issues I don't remember how I fixed:
Whenever I wake my computer up, the touchpad turns on, even if I disabled it. Before I reformatted, I was able to disable it while a USB mouse was plugged in, but since I reformatted, none of the sites or tutorials I've read match the options my computer lists.
Secondly, I want to get rid of the lock screen, as its completely useless. I had removed it before, but again, I can't seem to repeat how I did it last time.
Any help would be great.
1. Whenever I wake my computer up, the touchpad turns on, even if I disabled it. Before I reformatted, I was able to disable it while a USB mouse was plugged in...
2. I want to get rid of the lock screen, as its completely useless. I had removed it before, but again, I can't seem to repeat how I did it last time.
1. Go to Control Panel→Hardware and Sound→Mouse→Device Settings→Disable internal pointing device when external USB pointing device is attached.
Can you disable the touch screen on the Dell Inspiron 14r easily? Thank you
hi it is so sample to disable touch screen in windows 8
go to my computer,s properties
select device manager
click on human interface devices
there is a touch screen option
right click on the touch screen and click on disable this device
now touch screen is bye bye
Hi guys So i recently ran into a problem, when i try to boot my laptop it will hang at the lenovo splash screen and it will be like that for a long time if i dont turn it off. I tried disconnecting main battery and bios battery, it did help but when i shut it down for like 3 hours came back and turned it on back again it was stuck at splash screen again. I also noticed that when it stuck during boot and i shut it down from the power button and turn the laptop on again its booting normally. Also tried removing all usb devices and booting the laptop and it still does the same hangs at the splash screen. Please guys help. Best regards GerardRead other answers
Is there anyway to tell windows 8, "I'm not using a touch screen so stop telling me to tap things via messages"? I'm using a desktop.
2 possiblities, i've seen both of these work
Go to Control Panel, then Hardware and Sounds.Select Pen and Touch and go to the Touch tab.
At the top is "Use your finger as an input device." Uncheck it.
Click Apply and then OK.
Press the Windows logo key + X.
Select Device Manager from the list.
Click the little arrow next to Human Interface Devices to expand the list.
Click the touch screen driver (in my case, NextWindow Voltron Touch Screen).
Right-click, and select Disable from the list.
Click Yes on the dialog box that asks if you are sure you want to disable the touch screen driver.
Give them both a try
We got a new hp pavilion laptop recently, it has a touch screen. When using it to scroll down a page, it automatically magnifies. We then close thumb/index finger to shrink the copy to original size, over and over again.
We do not want the magnification, it's annoying. How do I disable it?
My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.Read other answers
My Ideapad S415 touch screen has suddenly stopped working. I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution. I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.
Go to Solution.
Welcome to Lenovo Community Forums!
First do a Power Drain
(If the battery is removable)
Remove AC and Battery and hold the power button down for 15 sec.
Turn the computer back on and see if the Touch capability is now detected under System Properties,
I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
Lenovo Technical Team
Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
The touchscreen stopped working suddenly on my Envy TouchSmart Sleekbook 4-1115dx. At first i though it was like a normal failure and that will get fixed by turning the pc off or restarting so I did not pay attention to it until now that I had restart my pc multiple times. Currently running win10. I started to believe it was because of an update a few days ago since it was when the problem started but all drivers and everything is up to date. I have checked for the HID-compliant Touch Screen driver and had to show hidden divices in order to find it. I cannot enable it and when i check in the properties the following message displays: "Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer." I have no idea on how to connect or how it got disconnected. I come from a similar thread but did not solve my problem. I have been researching this for hours and have not found and answer. Help please!Read other answers
hello,iam facing a severe problem regarding th touch on HP envy notebook 13 .touch bubbles are being appeared without any touches made manually,i have facing this problem since a month.hope u guys help me out to solve this problem.Read other answers
Hello,I am desperate for help. My laptop will turn on. And I can type in my password. But then when the computer loads it takes a very long time and when it gets to the desktop the keyboard, the mouse, the touchpad, and the touch screen won't work. I can see everything on my desktop. But I cannot open anything or do anything at all. How can I fix this?Thank you!!!Read other answers
Hello, My Thinkpad Yoga is connected to a large display through ThenkPad docking station. Its lid is closed. During my work, from time to time I see random touch clicks on my screen, and random opening of menus. It is clear that the touch screen is active although the lid is closed. When I open the lid, and still connected just to the 2nd display (large screen) display the phenomena stops. Worth noting is that although only the 2nd display shows an image, the laptop touch screen is still sensetive to touch. This is I guess why the random touches show up on the screen -- it feels the keyboard not fingers. I expect the touch screen to be disabled while the lid is closed or when projecting only to the 2nd screen. The solution of opening the lid while connected to the docking station is not acceptable. Lenovo's local support suggestion to disable touch for the Yoga is also not acceptable -- people purchase Yoga to get Touch. A solution please! Yaron
I am experiencing the very same thing.A driver/BIOS update would be very much appreciated, dear Lenovo.Read other 9 answers
Not only are "pen and touch" no longer in my control panel, HID-compliant touch screen is not in my device manager. Needless to say, my touch screen is non-responsive.
I have a Compaq Elite 8300.
I had problems before but everything was working 24 hours ago and I didn't make any changes since then.
Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore. The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem. If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.
I facing the same situation right now. any solution please. left side of monitor is being "touched"?Read other 1 answers
I want to buy this mouse to better work with my laptop.
Can somebody give me some feedback on how this glas pane works instead of a scrollwheel? Handling, etc.
Sorry I can't answer your question, but this post piqued my interest. I use the Logitech 620 touch mouse on a Windows 7 box at work. I find a little touchy and has to tweaked. But I haven't tried the 620 on Windows 8. Because I'm always looking for the perfect mouse, I think I might just pick up the 400 tonight and let you know.Read other 1 answers
Good Day! Just bought my HP pavilion netbook 11 inches, 6 months ago and it has a problem to the touch screen monitor, it keeps on clicking on the left side portion of the screen and its very irritating. Please help me how to disable the touch screen function of this.
Hi,In general, please try: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driver,Right-click, and select Disable from the list.Click Yes on the dialog box that asks if you are sure you want to disable the touch screen driver.Regards.Read other 6 answers
Why? because my Samsung ATIV Book 9 plus screen has a slight crack, I mean barely noticable, but it totally wrecked the touch screen as in it starts to freak out. little circles come up on it as if it is being touched and so, it seems when I disable the touch screen that does not happen. But when I restart the computer it enables itself. Also sometimes it enables itself in the middle of the computer being on. I have gone to the Human Interface Devices and even clicked on the uninstall of the touch screen, but it installs itself right back in minutes. I can disable it, then if I restart, it is enabled again. And it can mess with things when it is enabled as it starts flipping out.
So, I want to be able to have it permanently disabled somehow. Is that a possibility? and it is incredible if it is not. I do not want to spend for a new laptop screen. The crack is barely visible, actually, but it is there from top to the bottom of the screen but barely visible.
Using Autoruns, you have to hunt down all the EXEs, DLLs, etc etc etc that involve the touchscreen operations, and disable said files. I did that for my extra antivirus program [now mummified] -- and it has not come back to life since then.Read other 8 answers
Touchsmart 320-1122laWindows 8 64bits This solution not work for me because i don't have the option "Use your finger as an input device." Go to Control Panel, then Hardware and Sounds.Select Pen and Touch and go to the Touch tab.At the top is "Use your finger as an input device." Uncheck it.Click Apply and then OK. Is there another solution??? Thanks in advance.
Hi, I have an HP TouchSmart 320-1030, so this may work on your TouchSmart: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driver (in my case, NextWindow Voltron Touch Screen).Right-click, and select Disable from the list.Click Yes on the dialog box that asks if you are sure you want to disable the touch screen driver. When you want your touch screen to work again, follow the process above, EXCEPT when right-clicking the touch screen driver, select Enable. ~Lil LiebeI'm not an HP employee; I just want to help. ***Click the white Kudos star to say thanks*** Clicking "Accept as Solution" on a reply that solves your issue makes it easier for other people to find solutions.Read other 10 answers
So I recently got my Edge 15 back from service after the power button quit working, and now my touch screen doesn't work and doesn't seem to exist on the laptop anymore. It's not listed in device manager and settings say my screen is now not compatible with touch. Anyone have a solution?Read other answers
Hello all,I seem to be having some pretty serious problems with my brand new lenovo y50 touch. Straight out of the box, everything works beautifully except one major thing: the touch screen doesn't work. I know it is the touch version and settings even calls it "lenovo y50-70 touch" but below that it reads "No pen or touch input available for this display" ...what?? there are also no drivers on lenovo's support page that say anything about touch. What is the problem? any help?
Go to Solution.
Welcome to the Lenovo Forums.
If the machine is showing No Pen and Touch Input under system properties then it's not identifying the screen as Touch capable.
- Link to picture
Things that you can try:
1. Perform a System Recovery via the OneKey Recovery button to check if the issue is on the OS level (ensure you backup important files first as this procedure will wipe all data on the OS partition).
2. Use HWINFO or similar utility to identify the monitor used on the system and compare it to the Touchscreen panels used on the Y50-70 Touch.
- Link to picture
- Link to picture
Alternatively, you can post the machine type model (eg. 59-123456) of the Y50 for me to check if it has touchscreen capability or not.
Let me know how it goes.
I broke the screen on my Y50 Touch and the display is mostly white and has a large crack, the only thing showing up is the bottom bar. When I hook up an external monitor I can still use the touch functionality so I think the touch Digitizer is still working. Can I just replace the screen underneath and it should be fine?Read other answers
I have a Lenovo Y-50 Touch screen laptop and the touch screen has been acting up for the past week. There are times when the touch screen works properly and there are times when the screen is not fucntioning properly, but for like about 3 minutes. When it does not function properly, then the touch screen either does not fully work or the screen it self starts playing around with nothing touching either the trackpad or the touchscreen. I have already tried out the steps to resolve the problem but nothing seems to work. What could possibly be the problem? Thanks in advanceRead other answers
This has been an extremely aggrivating issue for a while. After updating the BIOS the other week, the issue stopped completely; however, the second the newest NVidia (364.47) driver finished installation, the screen flickering immediately started again. Any help on fixing this issue, that does not require dismantling my computer, would be appreciated. Thanks!
Welcome to Lenovo Community!
We are sorry to hear that your Y70 laptop screen is flickering.
Please do confirm which operating system is running on your laptop.
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
I have a Y-50 Touch screen laptop and the touch screen has been acting up for the past week. There are times when the touch screen works properly and there are times when the screen is not functioning properly, but for like about 3 minutes. When it does not function properly, then the touch screen either does not fully work or the screen it self starts playing around with nothing touching either the trackpad or the touchscreen. When this happens, the sensors on the screen seem to be triggered in the middle of the screen as it thinks that I touched the screen but I really haven't. I have already tried out the steps to resolve the problem but nothing seems to work. What could possibly be the problem? Thanks in advanceRead other answers
Okay, so my laptop has a key next to the F12 key that all it does is mute the volume and my F6 and F7 keys have no Function key command. I was wondering if there was some way to map any of these keys so that when I press Fn in conjunction with them it disables/enables my touchscreen (because sometimes the touch screen can be more of a nuisance than a benefit). My laptop is a Dell Inspiron 15R Touch.
If anyone can help me by pointing me to a program that will allow me to remap Fn + (other key) commands that currently have nothing assigned to them that would be a great help (or if someone could tell me how to do it on the command line that would be cool too). Also, is there an easy way to disable the touch screen that can be mapped to the keys or is it too complex for that? Looking around Google some people have more trouble disabling it than others so I was curious if this was even possible to do in a relatively simple fashion.
Here is a picture of a keyboard like mine:
Edit: In addition, if you could help me find a way to map a command to disable/enable the touchpad (my old laptop had a button for this but my current one doesn't) I would greatly appreciate it, because when you're using a mouse sometimes the touchpad can get in the way.
Hi I have bought Lenovo Yoga 500 14 i3 six months ago. Several months ago on the left side of the screen appeared ghost touches. This ghosts touches were exactly on one line of the screen, it is about 6 centimetres from right edge. I went to warranty center and they changed the screen. Two months has passed. And exactly in the same screen line touch screen stoped to work. If to put laptop in 360degree mode - everything works ok.Here is the video:https://www.youtube.com/watch?v=6xnz_L_11f8Actually I am begining to want my money back.Read other answers
This is my third time making this thread with no working solution being posted.I purchased a Lenovo Y70 Touch Laptop several months ago. Since a few weeks after its initial use, it has had constant horizontal white lines flickering across the screen at random intervals. I updated the BIOS and it fixed it temporarily. The issue came back once more.I am running Windows 10. I have updated my NVidia and Intel drivers. The BIOS is up to date. I have tried to change the power settings with no luck (the recommended options are not present).Many others seem to have this issue and also have not been helped. I really don't like causing a fuss, but these computers aren't cheap and the lack of help has been very alarming.Read other answers
I've got this problem with my Lenovo Yoga 500 14 ACL: When I start it (Windows 10), the touch screen doesn't work and I have to restart the device to get the touch screen working.I've uninstalled the touch screen drivers, but after a restart the problem stays the same (no new drivers found or installed?).Where can I find the right and latest drivers suiting to this touch screen (Lenovo or Microsoft)?Has anybody an other suggestion what I can try to get the touch screen working from the first Windows-start?Read other answers
Hello I've bought a Lenovo Y70-70 Touch laptop.It worked well but the screen started flickering black and showing horizontal lines with rainbow color.I've Updated Video Card drivers for the both cards but it didin't work.Please help me to resolve this issue.My laptop is new I have it from like 2-3 months.
Hi there, Mons -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
To fix the flickering problem, you should first check the laptop cables for loose connections. So engineer have already diagnosed and confirmed, it was not the lcd cable which is faulty.
Another possible reason for the flickering problem in computer screens is interference of magnetic fields from other gadgets. Yes, check if near your laptop, you haven't placed speakers, fluorescent lights, cell phones, radios and any other electrical device. If it is so, you must remove any such interfering electrical gadgets away from your laptop. Studies have proved that cell phones do cause screen flickering.
Try and identify when you face this issue, when on Battery power, mains AC adapter or in both scenarios? Is it for a particular power plan or for all power plans? Also check if this happen when you enter BIOS and in Safe Mode too.
Please follow the below steps:
If updating video drivers does not help, uninstall and reinstall the Video drivers.
Open Control Panel\All Control Panel It ems\Power Options\Edit Plan Settings and restore the default power plan settings by clicking on Restore default settings for this plan. Do this for all your Power Plans.
Change the refresh rate and see if that helps.
Update us how it goes.
Tap that kudos button if I helped If you... Read more
I have a Yoga 11s Laptop (ideapad) with windows 8.1, bought it 3 years ago, and the touch screen hasn't workedfor about two week. I've installed touchpad drivers, and refreshed the computer. Installing the drivers did nothing, and the touch screen worked after the refresh until I flipped the screen to use it in stand mode. Thoughts? Will a factory reset make a difference? I really need the touch screen for the work I do, and I can't send it out for repairs.Read other answers
Hi,So, this just started happening on my 3 month old YOGA 500 - The touch screen stops working every couple of hours.Each time it stops i go to the Device Manager, and under Human Interface Devices i can't find either HID-compliant touch screen or USB input device.The problem resolves each time after a hard reset (and the devices appear in the device manager), then reappears after 2-3 hours.The system is: Lenovo Yoga 500 14ISK, Windows 10 1511 build 10586.164Any idea what's going on?Thanks,Vlad.
Hey there, I have a 2 month old Yoga 500-14ISK and I had the same issue. The temporary wokaround for me was to search in device manager under "USB controllers" and when the touchscreen died there would be a USB device with "Device Descriptor Failed" next to it in the USB section. Disabling that device and then re-enabling it would make the touchscreen work again. To completely fix the issue, I had to use a factory reset with the Novo button (pinhole next to the power button) and since then despite wiping the OS of my settings and apps, now I've updated all drivers and such again and I've had no further problems with the touchscreen.Read other 2 answers