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Ideapad S510p Touch Screen stopped working

Q: Ideapad S510p Touch Screen stopped working

I know a few others have asked this question, but I haven't seen anyone report a solution or any follow-up to suggestions given. Here's what happened: my touch screen worked normally on Friday, then I went away for the weekend and didn't use my laptop and when I started working on Monday I realized my touch screen didn't work. Here's what I have done to try to fix it:1. Restarted the computer2. Disabled & enabled the HID-compliant touch screen in the Device Manager 3. Disabled & enabled the Generic PnP Monitor in the Device Manager4. Checked for driver updates for the touch screen (it said the most up-to-date driver is already installed)5. Tried to roll back the driver for the touch screen, but that button was greyed out, so it wasn't an option6. Unstalled the most recent Windows updates (there were a couple from the previous week)7. Unstalled the HID-compliant touch screen (but when I restarted the computer, there it was again)8. Talked to the IT guy for my work, who said I did everything he would have done, and suggested that I write a post on this forum. I saw a suggestion in another thread that the driver for the touch screen could be corrupted, but I didn't really see any instructions on how to unstall/reinstall the driver itself. I would like to try that if someone could tell me how that's done. Any other ideas? My Lenovo is probably 4-5 years old, Windows 10 for well over a year, installed a new anti-virus software a few months ago with no issues, can't think of any other changes that might have caused this.

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RELEVANCY SCORE 200
Preferred Solution: Ideapad S510p Touch Screen stopped working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 138

This computer is not even a week old. When this first happened I saw that on the bottom side of the laptop were two switches, one for the battery and I guess one for the touch screen, by the way there is not literature on what so ever, and after flipping the switch the touch screen worked perfectly for about a day. Now it has stopped working again, but the switch is in the correct position. All of my drivers are up to date. I am so frustrated with this. the mouse works fine, it is just the touch screen. Please, someone tell me you have had a similar issue with this series of the ideapad and that you have been able to fix it, I really don't want to have to send it in as I use it everyday for work.

A:Ideapad s510p touch screen stopped working

Hi eking4044, welcome to the forum,
 
     Here is your user guide:
http://download.lenovo.com/consumer/mobiles_pub/ideapad_s410ps410ptouchs510ps510ptouch_ug_english.pd...
 
     Here is your HMM:
 
http://download.lenovo.com/consumer/mobiles_pub/ideapad_s410ps410ptouchs510ps510ptouch_hmm.pdf
 
     Both of those "switches" on the bottom are for the battery. One is a spring loaded switch to open battery, after you push the other one into the open position. This is how you remove the battery, and have nothing to do with the Touch Screen.
 
      Did you delete any of the software that came with your system? The easiest thing you could do is backup your user files to a CD, or some external hard drive, then reset your system using the system recovery. See page 20 of the user guide for the recovery routine. Make sure you have a backup of your user files, before attempting the recovery, as it will set up your system like new. This should solve your problem, but if it doesn't, please post back with further information.
 
Cheers
 
DragonRider
 

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RELEVANCY SCORE 103.2

My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



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RELEVANCY SCORE 102.4

On W10 touchscreen stopped working. I uninstalled HID for touchscreen a few times, performed power drain, ran 'chkdsk /r' and still no fix. Can you help a solution? Thanks,db6

A:s510p Touch touchscreen stopped working

Is there a solution to this issue yet? I have tried the same things and nothing is working. I am back to Windows 8.1 with no touchscreen and when I call Lenovo they tell me I have to pay for repair now. SMH

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RELEVANCY SCORE 99.2

I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 98.4

In the first week with my Y700, sometimes, when the pc started, the touch screen just didn`t work and i had to reboot in order to use this functionality. Now, there`s nothing i can do to use the touch, it`s like the computer never had a touchscreen.Looking in device manager i haven`t found anything related to the touch interface but there is a " Unknow USB Device" in Universal Serial Bus controllers tab.What shall i do?

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RELEVANCY SCORE 98.4

The touchscreen on my Flex 15 stopped working. I am not sure exactly when, but in the last few months.  I am already on Win10, and it has worked fine since the Win10 upgrade over a year ago.  In Device Manager, I can see the HID Touch Screen entry.  I tried uninstalling and deleting it, followed by a restart.  Reinstalled itself on start-up, but no joy.  It claims to be working.   I have seen other similar posts saying to delete entries under Mice... but I don't see any Touch Screen entries there.Interestingly, I see most of the drivers have Event dates of 2-Jul 2017, saying "Device migrated". I am suspecting some delightful Micorsoft "improvement" on that date may have been the cuplrit, but I also feel like the touch screen may have been working after that date.  Unfortunately, I don't use the touch screen very often, but I DO need it now and then. Thoughts?

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RELEVANCY SCORE 97.2

I noticed my touch screen stopped working yesterday May 14, 2018. I have looked under Human Interface Devices and the HID-Compliant touch screen Properties window says "The device is working properly." I have also tried to update the driver, but the system says there are no updates available and that the only driver in existence is the original (June 21, 2006). I have also tried disabling and enabling the device and several restarts with no luck. Any advice?

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RELEVANCY SCORE 88.8

Couple months ago I purchased my new laptop, so far it's worked great, just getting use to Windows 8 is a bit tough. I frequently take my laptop to locations that have no power outlets available and so have to rely on the battery, typically I'm working with Video and audio files which put a big drain on the battery. I thought no biggie, I'll go buy a second battery from Batteries Plus, a local battery store, problem is they can't find any information on this laptop or the battery, so I went on the Lenovo website and I also can't find the information on my laptop which is the i3 series Ideapad S510p Touch with the 500gb hdd 6gb ram, Does Lenovo use different numbers for this system? I purchased the laptop from Office Depot and haven't checked with them yet regarding parts specific to this laptop because I think the company that makes this thing should have information about it. Not too encouraging to see the number of support complaints regarding Lenovo computers, but mine is working as expected so far, just need a second or larger battery and then I'll upgrade the memory and be good.Any one got a link to help? Thanks

A:Ideapad S510p touch parts

hi sgtpeppers1968,
 
Welcome to Lenovo Community Forums!
 
 
The system was not released with a diff capacity battery, An identical is what you'll get
This is the battery for your system

BATTERY
121500171
G5XXS SY L12S4E01 14.4V41WH 4CELL BTY

 
I believe this battery is available at Lenovo Spare Parts
877 453 6686 and follow the prompts 4 3 2
When you have someone on the line ask for the part number  121500171
 
Hope this helps
Cheers!





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RELEVANCY SCORE 88

Hi, If it's not one thing, it's another! I feel like my laptop bought in 2013 is falling apart on me now all of a sudden! When it pours, it rains, basically. Not happy. 1) the cover cracked at the hinges a few months after I got the laptop. Didn't think it was an issue. Wasn't an issue until number 2 happened. I then put black electric tape across the cracks on the cover.2) the display is separated from the cover. I put black electric tape all over it.3) the right hinge is popping in and out. I keep popping it in and out. Can't really open or close it without the hinge acting up, so can't use it as a laptop, only as a desktop. That is really annoying, if you ask me. and now, for the piece de resistance: 4) the AC converter is no longer working. Where do I find an AC converter for Lenovo Ideapad S510p Touch model # WB12764324? In the meantime, I'm borrowing a Lenovo Thinkpad AC converter. I need to return it soon, so I need a new AC converter for my Ideapad SOON. Thanks, much.

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RELEVANCY SCORE 88

Hi, If it's not one thing, it's another! I feel like my laptop bought in 2013 is falling apart on me now all of a sudden! When it pours, it rains, basically. Not happy. 1) the cover cracked at the hinges a few months after I got the laptop. Didn't think it was an issue. Wasn't an issue until number 2 happened. I then put black electric tape across the cracks on the cover.2) the display is separated from the cover. I put black electric tape all over it.3) the right hinge is popping in and out. I keep popping it in and out. Can't really open or close it without the hinge acting up, so can't use it as a laptop, only as a desktop. That is really annoying, if you ask me. and now, for the piece de resistance: 4) the AC converter is no longer working. Where do I find an AC converter for Lenovo Ideapad S510p Touch model # WB12764324? In the meantime, I'm borrowing a Lenovo Thinkpad AC converter. I need to return it soon, so I need a new AC converter for my Ideapad SOON. Thanks, much.

A:Lenovo Ideapad S510p Touch AC Converter

Sorry to hear of your problems.  Replacement chargers for the S510p are widely available on eBay, Amazon or at retailers like Walmart and NewEgg for name a few. 
 
 

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RELEVANCY SCORE 86.8

Hello everyone, I have an Ideapad S510p touch Notebook that i bought just last year.But now since the past 1 or 2 weeks i have noticed that my laptop's battery is getting discharged really fast.Could someone please help me with this. Thanks a lot











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A:Ideapad S510p touch - Battery discharging too fast

hi Bhan168,
 
Welcome to the Lenovo Forums.
 
To check the battery, can you try and run following:
1. Download and install BatteryCare and post the detailed info on the battery.
   - Sample info
 
2. Open an elevated Command Prompt (press the Windows key? +X and choose Command Prompt (Admin))
   - on the command prompt box, type powercfg -energy
   - once It generates the energy-report.html file, move this to your desktop and double click it. It will help if you can post a screenshot of the report or upload it (eg. Dropbox) so we can check if there's an app or a driver running on the background that's eating up power and making the battery drain much faster.
 
Similar thread:
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Z580-Fast-Battery-Drain/m-p/1181989/highlig...
 
 
Let me know how it goes.
 
Regards

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RELEVANCY SCORE 86

The touchpad stopped working a few weeks back, thought it might fix itself so I've left it and been using a mouse through the USB. Then that was playing up so decided to look for a solution to the touchpad issue... Read on here about it being the driver, so I updated that through the website but then whenever the touchpad was touched, the laptop would go to a blue screen with the stop code: KMODE EXCEPTION NOT HANDLED and then 'What failed: ETD.sys I have now done something so that this doesn't happen when the touchpad is used (not entirely sure what I did), so I'm not getting a blue screen, but it still doesn't work to move the pointer!! It says the driver is there and all uptodate when I look through the device manager.. Thank you!

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RELEVANCY SCORE 86

Few years back we bought a Lenovo IdeaPad S510P.  The hard drive failed and I had to get a new one for it.  Problem is I didn't make backup disk for the computer and I can't remember but don't think we got windows disk with it.  If we did we've misplaced them.  How do I go about getting this new hardrive formatted and the computer up and running again?  Will Lenovo allow me to download a replacement if I suppy serial number?  Will they mail me disk?  It came with windows 8.  If I do get that am I able to switch to 7 or 10 at no cost?  I'm also unclear on how this would be done.  I'm assuming if downloading I would have to make some kind of bootable thumb drive?  Any suggestions and links that would be helpful would be appreciated.  Thanks in advance
 
 
Moderator comment: Model clarified.

A:IdeaPad S510P Touch / Failed hard drive. Need to reinstall

Hi rbboom,
 
Welcome to the Community Forums. 
 
WIth an active warranty  then calling technical support would definitely send you some recovery disc or bootable drive. You can also check using your serial number here if your machine qualifies for the free recovery media download.
 
If you availed of the free upgrade from Microsoft from Win 8 to Win 10 or your machine have a Windows 7 downgrade rights from the original purchase then you can switch to that version at no cost else you have to purchase a product key from Microsoft.
 
A clean WIndows 8 image is free here to download and it would automatically activate as long as you use the same version of Windows that came with your machine. Drivers are also free here on the support website.
 
I hope this helps answer your query.
Update us how it goes best for you.
 
Regards

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RELEVANCY SCORE 84

My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.

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RELEVANCY SCORE 83.2

Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore.  The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem.  If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.  

A:IdeaPad z400 Touch - Touch screen not working

I facing the same situation right now. any solution please. left side of monitor is being "touched"?

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RELEVANCY SCORE 83.2

Hi there, sorry to be a bother.Like the title says, my touch screen stopped working. I went on to my computer one afternoon and found my mouse stuck in the top left corner, fidgeting. This was what I was expiriencing. (My touch-screen still worked fine at the time, but I still couldn't do anything or control the mouse, but I could tell that it was still working and it still responded.) After a bit of time and a few restarts later, it went back to normal, but my touch-screen then stopped working. I'm used to the touch-screen working incorrectly occasionally, and much like the mouse thing, a restart or two helps.It has now been three days and my touchs-creen still does not work. I've tried many of the solutions found in these forums, but to no avail. I am running Windows 10 and have had this computer for 2+ years.  Thanks.

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RELEVANCY SCORE 82

Dear allMy Lenovo Ideapad Flex 14 touch screen was working well until yesterday. I did the usual, restarting the computer, checking if latest drivers were installed, reinstalling the drivers suggested on Lenovo page but it didnīt work.Could you please help with this?Thank youFairyfetch 

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RELEVANCY SCORE 79.6

I have a Lenovo ideapad S510p Touch and have developed bubbles on the lower edge of my screen.  How do I proceed to have this problem fixed?  Any help would be appreciated.

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RELEVANCY SCORE 77.6

Hello, I need help fixing the Touch Screen on my Flex15D Ideapad. I did a fresh install to Windows 10 and the Touch Screen stopped working. I tried every solution on these forums by going into Device Manager and disabling/uninstalling the HID compliant touch screen driver along with the HID Usb driver in that same section.  I also checked the Mice and Other Pointing Devices>USB Touchscreen Controller(A111) and that doesn't exist there. I checked to make sure the USB Hub is enabled and not disabled under Universal Serial Bus controllers section. I tried installing every Driver in the book from the Support section. I even tried reverting back to Windows 8.1 and STILL NOTHING and I went through all the same steps as I did on Windows 10. And apparently this is a rampant problem with Lenovo Touch Screen laptops with no real solution. Is there anything that works? Thanks.

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RELEVANCY SCORE 77.2

My laptop was originally loaded with windows 8.  I updated to windows 8.1.   Had the touch screen feature until  I updated my laptop to windows 10 in august.  I have noticed some issues but the one i am most concerned about is the loss of the touch screen function.  Has anyone had a similar problem.  I see from the Lenovo website that the S510p  can support the upgrade.  Is some driver missing?  when I check device manager human interface device HID compliant touch screen it says it is working correctly and enabled.  Any suggestion would be greatly appreciated.  I cannot undo the upgrade since 30 days have aleady passed.Thanks 

A:lenovo s510p touch screen not woking after windows 10 update

Hi Huser,
 
Welcome to Lenovo Forums.
 
You can also refer to this thread which is similar to your query.
 
This issue might occur if the touch screen driver is corrupt.
 
Try updating the video drivers & reboot. Please CLICK HERE for drivers. You could also use the System Restore feature to get your computer back the time when it worked.
 
Hope this helps.
 
Regards,
Shashi Kumar
 
--------------------------------------------------------------------------------------------------------------------------------------------------------
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RELEVANCY SCORE 77.2

I have a problem with my Lenovo S510p, the display is not working while every thing else is working goodi tried to work with external display and it was fineI tried all the following with no good:Remove and install every thing ( HDD, Ram, CD rom, WiFi, even the display it self)reset BIOS ( 30s off)unpluged the AC adpter and battery for along timereinstall the driver of the displayinstall a new Windows 8.1i have nothing to do now, can anyone help me

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RELEVANCY SCORE 77.2

I have a problem with my Lenovo S510p, the display is not working while every thing else is working goodi tried to work with external display and it was fineI tried all the following with no good:Remove and install every thing ( HDD, Ram, CD rom, WiFi, even the display it self)reset BIOS ( 30s off)unpluged the AC adpter and battery for along timereinstall the driver of the displayinstall a new Windows 8.1i have nothing to do now, can anyone help me

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RELEVANCY SCORE 77.2

I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?

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RELEVANCY SCORE 77.2

My HP Pavillion laptop touch screen stopped working several months ago and I have not been able to fix it. I have gone into the device manager as I have seen on other forums and my touch screen didnt even show up under human interfacing. How can I get my touch screen to work again without having to take it in? I am not super tech savvy. I don't recall doing an update before it stopped working.

A:Touch Screen Stopped Working

@cfree2017, welcome to the forum. When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.

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RELEVANCY SCORE 77.2

Just bought the Samsung All in One PC and the Touch Screen stopped working:

http://www.samsung.com/us/computer/all-in-one-pcs/DP700A3B-A02US

This is new territory for me although I know my way around Windows.

Any assistance on how to get the Touch Screen back on?
 

A:Touch screen stopped working

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RELEVANCY SCORE 77.2

Hi friends,New to the forum, and I'm hoping someone has a solution for me. I have been having an issue with my touchscreen... it doesn't respond at all. It had been working, and while I don't know exactly when it stopped, it's not working now. I have a Pavillion 15-n023cl, running on up-to-date Windows 10 64-bit. Everything else is working fine...the display is in pristine condition, and there are no cracks, stray lines, scratches, or anything out of the ordinary on the screen that would make me believe it's a screen issue. I've tried just about everything on the forums and on the Internet, including: Cleaned off the screen with a microfiber screen-wipe Restarted the laptop...removed the power cord and battery, tried again...still not workingUpdated all drivers via the HP driver appDid a system restore back to a point where I knew the touch screen had been workingReinstalled AMD drivers and input driversFlashed the bios to the most current versionI've looked in the setup for a setting that would control the touch screenIn Device Manager, under Human Interface Devices, there are only two drivers listed: HID- compliant wireless radio controls and HP Wireless Button Driver. Under Hidden Devices, there is an item HID-compliant touch screen. However, it's grayed out, and right clicking only gives me the options to Update Driver Software, Uninstall, Scan for hardware changes, and Properties. No Enable.   I've tried all of them..including uninstall... Read more

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RELEVANCY SCORE 77.2

My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

A:touch screen stopped working

  Hi @natalia1818, Welcome to the HP Support Community! I read from your posts that you are having an issue with your HP Pavilion 11x360 PC Notebook and the Touchscreen not working correctly. You might need to check that the Touchscreen is enabled on the Notebook. Here is a listing on how to do that: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driverRight-click, and select enable from the list.Confirm you want to enable. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook. I suggest at least 4 days ago as it will make sure to catch what changed the settings. When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues. Please let me know how this goes. If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.

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RELEVANCY SCORE 77.2

My touch screen stopped working about a year after I bought this computer. Right before it stopped working completely random items started opening on the computer as if there was a phantom clicking on things. I thought it was a virus but none was ever found by many anti-virus scans and nothing else in the computer was harmed. I'm leaning more to thinking that it is a hardware issue. Any help is apprecaited!  Thanks!

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RELEVANCY SCORE 77.2

I have used my touch screen for 2 years and now it stopped working. I followed the troubleshooting and it actually says in the product description that 'no pen or touch input available for this display'!!!! I haven't done any upgrades or changes, this seems to be out of the blue!

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RELEVANCY SCORE 77.2

I have an HP c2k73ua#aba and the touch screen just stopped working. It does not show up in device manager unless I look for hidden devices. Also in the USB there is an error (unknownUBS device device discriptor reqquest failed) I am not sure if this has anything to do with it.

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RELEVANCY SCORE 77.2

I have a Dell Latitude 3540 and I use to be able to touch the screen and it would click on what I touched, it's stopped working, can anyone help?
 

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RELEVANCY SCORE 77.2

My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

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RELEVANCY SCORE 76.8

Hey All!!So my touchscreen stopped working randomly and I tried updating my drivers. Windows said that the drivers were already update...sooo I was good on that frnt. I left my computer for a bit and now I am currently running Windows 10 and I just recently disabled the touch screen foloowed by a restart of my laptop then I enabled the touchscreen to no avail. The touchscreen is still not working. Any advice on what I should try next would e greatly appreciated.  Thanks!Tiff

A:Ideapad s400 Touch screen not working Windows 10

I also asked this question in Dec.  Nice to know no one cares to answer us.

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RELEVANCY SCORE 76.8

I have Ideapad Flex 14 Ideapad S100 with Windows 10 having latest updates. A few days ago I had realized that thouch screen doesn't work any more. After consultation with Lenovo Turkey, which was insisting on recovery, I recovered my ideapad turning back to an image taken by Win10 two months ago. This step did not help. Some how next day after recovery in the morning it worked only for a few hours then stopped working again. I tried to disable and enable the "HID-compliant device" or other relaten USB items and reinstalled/activated, it did not help.I hope it is a software/driver failure and this problem will be solved soon by Lenovo.

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RELEVANCY SCORE 76.8

All of a sudden my touch screen quit working. I have windows 10 and have had it for several months. my device manager says driver working fine. What can I do to fix this. Cannot find new driver on lenovo software and downloads. Is this the problem even though it says it is working fine and no updates available.

A:S510 ideapad My touch screen just quit working yes...

Hi Nancy,
 
Welcome to Lenovo Forums.
 
Please perform the below steps:
 

Press Windows + X
Select Device Manager.
Find the Touch screen driver under Mice and Other Pointing Devices > USB Touchscreen Controller (A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".
Restart your computer.
Re-pen the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.

I hope the above information helps.
 
Regards,
Shashi
---------------------------------------------------------------------------------------------------------------Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 76.8

Hi,It's my first day with Lenovo, but my touch screen is not working.I tried many options:- update BIOS is not working.- online system update is not working, giving "#ADUPFailed" error.- no "Human ..." apperas in the device manger.appreicate your support.thanks in advance

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RELEVANCY SCORE 76.8

Hi The touch screen of Lenovo ideapad Flex 14 is not working at all after recovery.The OS is the stock Windows 8. Please help me  recover the touch screen functionality Many thanks in advance.

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RELEVANCY SCORE 76

I have had this system for around 3 weeks, and today the touch screen just stopped working for no apparent reason.
I have barely used the system since I received it (have been away), and so it is very unlikely it is due to anything I have done (I've installed virtually nothing except Microsoft Office).
I am reluctant to go fiddling with BIOS drivers, etc, given the repercussions that has had for some people elsewhere on this forum.
Any ideas please?
(I must admit I am disappointed to be having numerous issues in a top of the range computer at a premium price.)

A:XPS 2720 Touch Screen stopped working

Worked!

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RELEVANCY SCORE 76

My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

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RELEVANCY SCORE 76

Touch screen stopped responding to any touch afer 9 months use.    System details says - HID compliant Touch screen 'This device is working properly'. 













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A:Touch screen stopped working - HP Pavilion 23 all in one

Hi JohnSevenoaks, Welcome to the HP Forums! I have read your post on how your TouchScreen stopped responding working, and I would be happy to guide you towards a resolution! To begin, I will need to ask you a few questions: What is the Product and Model Number of your desktop computer?What version of Windows do you have installed on your computer?Did you install any new software or hardware to your computer recently?Has your computer completed its important Windows updates? In the meantime, please follow this document on HP TouchSmart PCs - Troubleshooting Touch Screen Issues in Windows 7 or for Windows 8. This should help determine if the issue is software or hardware related. Please re-post with the results of your troubleshooting, as well as the requested information. I look forward to your reply! Cheers!

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RELEVANCY SCORE 76

This morning my laptop started bugging out, it shows two mouse on the screen on in the bottom corner that is just there and the mouse I am using starts flashing and going in and out. Also there are about 4 clear bubbles that just appear on the left hand side of my screen,I can't click on them and they don't do anything I don't know why they are there. And lastly my touch screen does not work at all.  I have no idea how or why these problems started.

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