Over 1 million tech questions and answers.

Cannot start in normal mode or safe mode w/ networking.

Q: Cannot start in normal mode or safe mode w/ networking.

Hello all,

I am having trouble with my fiance's laptop computer with Windows XP Home SP2. I am not able to establish a connection to the internet so I cannot run any of the online scanning tools, however I scanned and cleaned the computer in safe mode with Spybot S&D which was installed on the computer. I tried to download and install via jump drive AVG Free 8 and a current version of SpybotS&D. Unfortunately the installations failed due to the lack of internet connection. I ran Hijackthis and saved this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:48:52 PM, on 7/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://bfirst.info/in.cgi?2&key=mobile+home+refinace
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1443D5E6-F92E-DA36-0BBA-0744992443D0} - C:\Program Files\Bsuintvc\goiakzht.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: BndShell3 BHO Class - {8ABA9A9C-8791-4d61-8D5B-BCC9448EA573} - C:\Program Files\ISM\BndDrive7.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Her - {971D5B7B-F7DF-43ee-B771-6B7FA09975C3} - C:\WINDOWS\system32\sipov.dll
O2 - BHO: (no name) - {97ED3E7B-D5B6-DF32-B35E-FF8A32F129C7} - C:\WINDOWS\system32\jwija.dll
O2 - BHO: C:\WINDOWS\system32\Dhgthfg.dll - {B5AC49A2-94F3-42BD-F434-2604812C897D} - C:\WINDOWS\system32\Dhgthfg.dll
O2 - BHO: C:\WINDOWS\system32\S7dsf4g.dll - {B5AF0562-94F3-42BD-F434-2604812C297D} - C:\WINDOWS\system32\S7dsf4g.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: CBho Class - {F369DA09-FADE-44CB-987F-E2E0DEF51BCA} - C:\WINDOWS\system32\pgd.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Internet Explorer] C:\WINDOWS\system32\_svchost.exe
O4 - HKLM\..\Run: [ShareSearcher] c:\wsusupd.exe
O4 - HKLM\..\Run: [InterVideo] C:\WINDOWS\TEMP\uwknmqxs.exe
O4 - HKLM\..\Run: [zyzklynu] rundll32.exe "C:\Program Files\utmbqrmf\ujwtuxar.dll",Init
O4 - HKLM\..\Run: [adwhylgl] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\adwhylgl.dll"
O4 - HKLM\..\Run: [csrss] C:\WINDOWS\system32\wbem\csrss.exe
O4 - HKLM\..\Run: [SC2] C:\Program Files\SecCenter\scprot4.exe
O4 - HKLM\..\Run: [eibagcot] C:\Program Files\Jblbbwcr\eibagcot.exe
O4 - HKLM\..\Run: [ms] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\32636\gm.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [f94mggfhfghodftdf] C:\WINDOWS\TEMP\winlogan.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows Rescue System] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\winsto.exe
O4 - HKUS\S-1-5-18\..\Run: [f94mggfhfghodftdf] C:\WINDOWS\TEMP\winlogan.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Windows Rescue System] C:\WINDOWS\TEMP\winsto.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [f94mggfhfghodftdf] C:\WINDOWS\TEMP\winlogan.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://beta.windowsonecare.com/inst...SSWebAgent.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O20 - AppInit_DLLs:
O20 - Winlogon Notify: Eixvple - C:\WINDOWS\SYSTEM32\Eixvple.dll
O21 - SSODL: DCOM Server 25319 - {2C1CD3D7-86AC-4068-93BC-A02304B25319} - C:\WINDOWS\system32\aesb.dll
O21 - SSODL: ioseDBJgOgsg - {7941CCA5-D3EB-660F-F141-295A8636E924} - C:\WINDOWS\system32\oqxan.dll
O22 - SharedTaskScheduler: DCOM Server 25319 - {2C1CD3D7-86AC-4068-93BC-A02304B25319} - C:\WINDOWS\system32\aesb.dll
O22 - SharedTaskScheduler: sdf4dr4gfdgeetj - {B5AC49A2-94F3-42BD-F434-2604812C897D} - C:\WINDOWS\system32\Dhgthfg.dll
O22 - SharedTaskScheduler: JGhjddf9dtj - {B5AF0562-94F3-42BD-F434-2604812C297D} - C:\WINDOWS\system32\S7dsf4g.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: ICF - Unknown owner - C:\WINDOWS\system32\svchost.exe:exe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Microsoft Internet Explorer - Unknown owner - C:\WINDOWS\system32\_svchost.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 8995 bytes

Thanks!

RELEVANCY SCORE 200
Preferred Solution: Cannot start in normal mode or safe mode w/ networking.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Cannot start in normal mode or safe mode w/ networking.

Hello skate2him and welcome,

While I see the many infections present on the system, I'd prefer to see a more comprehensive set of logs before I begin.

As noted in the final step (Step 5) of our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help....

Download Deckard's System Scanner (DSS) to usb stick and transfer it to the Desktop of the infected computer.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

Please include the following in your next reply:

main.txt
an attached extra.txt

Read other 19 answers
RELEVANCY SCORE 119.6

Hello, I'm hoping someone would be able to help me resolve this so that I can avoid having to reinstall Windows. Here's the situation: my laptop suddenly cannot boot up anymore; it usually hangs when the "Please wait..." dialog shows up with the text "Windows is starting up...", but sometimes it goes as far as the login prompt, then hangs after I enter my credentials and press Enter. When it hangs I cannot even move my mouse cursor. I can only think of two things I did out of the ordinary that created this mess:
I installed the driver for the Turtle Beach AudioAdvantage Micro USB stick audio card before my PC started hanging. However, after I installed the driver I was forced to reboot, and my computer rebooted just fine.
I closed my laptop's lid to put it in sleep mode while MyDefrag (formerly JkDefrag) was running. I have done this in the past without any issues, but this time when I exited sleep mode my computer was hanging, so I forced a reboot. This trouble started after I rebooted.

I am able to boot up in Safe Mode, but not Safe Mode with Networking, which leads me to think that maybe some network related drivers got corrupted. Some more info on my setup:
I have Windows XP Pro SP3 installed (v5.1.2600)
I have Avira AntiVir and Comodo Firewall installed
I am not using Hibernation
Audio: SigmaTel STAC9751
Graphics: Intel 945 GMS
Chipset: Mobile Intel 945 GMS Express
Netcard: Realtek RTL8101L
Wifi: Intel PRO/wireless 3945

Update 1: ... Read more

Read other answers
RELEVANCY SCORE 119.6

Hi
 
I am looking for help 
 
My windows 7 start in normal mode is very slow.  System is in a loop or is hanging waiting for the hard disk to be free.  The hard disk indicator light is on  all the time ... 
When I start the system in safe mode with networking, the system is fine and nothing is holding the hard disk anymore.
 
I ran minitoolbox and got the following error indications 
 
MiniToolBox by Farbar  Version: 20-06-2014
Ran by Toshiba (administrator) on 21-06-2014 at 22:59:54
Running from "C:\Users\Toshiba\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
 
========================= Devices: ================================
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapt... Read more

A:Windows 7 very slow in normal mode, runs fine in safe mode with networking

Could have crap ton of stuff starting up with windows.
perhaps corupt driver or installed the wrong driver.

Read other 2 answers
RELEVANCY SCORE 119.6

I have tried to run IE7 in normal mode and I always get a "The address is not valid" window. I have a good internet connection and Firefox works flawlessly. I do not have connection problems. If I ran IE7 in Safe Mode with Networking, I can bring up webpages with no problems. I thought that upgrading to IE8 would cure the problem but I am still getting the exact same problem. I have tried checking many things and have tried many suggestions that I have found through web searches but nothing works. Please help!

A:Internet Explorer will work in Safe Mode with Networking but not in normal mode

what firewall do you have

Read other 1 answers
RELEVANCY SCORE 118.8

Hi guys, I'm new to the forum and really hoping you can help me :)

My internet has not been working on my laptop, which happened very suddenly 2-3 days ago. The connection is fine on my other computer and phone, so I know its not the internet itself. Even on the laptop, it SAYS the wifi is connected, but its not working. Firefox was instantly crashing, it wouldn't even bring up the browser window. Chrome gives me a "DNS address not found" error for every site I try and IE wont load anything.

I've tried flushing my DNS, using that ipconfig /refresh and /renew thing. I've tried troubleshooting the wifi connection, disabling/enabling it. I ran a Malware Bytes scan and only found a couple of "pup" programs/cookies that have been deleted. Currently running a SuperAntiSpyware scan.

The thing is, I tried using the internet in Safe Mode with Networking and it works just fine! So that means a program or something on my computer is causing it, right? There were issues with my Teredo Tunneling Psuedo-Interface driver the other day, it had a yellow triangle with an exclamation mark, but I did a couple of fixes that I found on help sites and that exclamation is gone now.

Please help, I really want to use my laptop on the internet again ;_;

Oh, and the specs for my comp are:
Lenovo Win7 PC
Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz
RAM: 6 GB
Windows 7 - 64 bit operating system

A:Internet works in safe mode w/ networking but not normal mode

In Network and Sharing Center, there is a wizard to troubleshoot connection problems. If that doesn't work, you could "set up a new connection".

Read other 3 answers
RELEVANCY SCORE 118.8

Hi! I'm just a new here, hope someone can help and give advice here. (Sorry if this is not the right thread to start my topic)

Scenario: (this is my first time to encounter this problem)

While playing facebook games last monday, my computer get BSOD and restarts. After booting up on windows, I found out that my internet connection was gone.I tried to restart but still no connection. I use my laptop and other PC to checked if there's internet and yes they are still connected. I restart my pc again and found out after boot up a message box appear says "No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your amd hardware"

I did uninstall / install my driver but the message box still prompting after restart.
Still no internet connection.

Anyone experience this?
Sorry for my bad english.

Specs:
Intel i3 2120
Asrock H61 U3S3
Sapphire 7770 OC Edition
500 WD Blue
4GB Geil DDR3 1333mhz
550w Hec Cougar 80

A:No internet in normal mode but works in safe mode with networking

The first thing i would do is stay in safe mode and run a virus scan.

-edit-
Also check for a system restore point.

Use your Install DVD. When on the install now screen choose repair in the left side of screen. Select your OS. Then When at the GUI select system restore. Choose a date before all this happened.

Read other 9 answers
RELEVANCY SCORE 118.8

Hi ,

I'm using windows7 32-bit operating system. I have internet explorer 8( it never worked since installation, always shows "No network connection") and Google chrome installed in my computer. I had been using Google chrome which crashed yesterday. I re-installed Chrome and now it says there is no internet connection. In short, I cannot use internet in my computer. Any other browser installed comes up showing the same "No Network connectivity" thing. And then I started the computer in "safe mode with networking" and I could use see that both Google chrome and Internet explorer are working. But they do not work in normal mode. I really don't know what to do to solve this problem. And internet is working as I'm using internet in my mobile using WIFI from the same internet connection.

Thanks you,
Kavitha

A:Browsers working in safe mode with networking but not in normal mode

Hi and welcome to SevenForums,
Work you way down this list,
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
Post which Security suite you have installed as well,
Cheers.

Read other 9 answers
RELEVANCY SCORE 117.6

Hi,

My OS is Vista.I am finding problem in accessing net.My net works fine in safe mode with networking and not in normal mode.Please can anyone help me?Do i need to turn ON any service?

Thanks in advance.

A:Net is working with safe mode with networking but not in normal mode..why?

Hi, it could be that something is stopping or preventing your internet connection. You see when your pc boots in normal mode it loads everything and I mean everything. Whereas in safemode + networking it only loads the process and services needed to work or use the machine.

The first thing I would like you to do is go to device manager, hold windows key and press R
then type devmgmt.msc now a window will be displayed and click continue, then expand network adapters, write down what you have installed in your machine and try downloading the latest version.

The other thing you can do is go to msconfig, by holding the windows key located in between ctrl and alt, and press r on the keyboard. Then type msconfig, then go to startup and uncheck everything, click apply and restart. Now if you Internet works it means that there is something loading which is not good or is causing a conflict.

We also want to cancel out Malware so make sure your pc had anantivirus and antispyware and you scan your pc full. Also go to microsoft update and make sure you have the latest updates.

Thanks

Read other 1 answers
RELEVANCY SCORE 117.6

I am working on a computer now that is failing to get online in normal mode. It can get online in safe mode.

I have run and updated adware, ran hijack this, ran Spybot SD, and ran Stinger. Mutliple times for all and now everything checks out like it should. I also deleted several folders that were spy/ad ware. Everything is functioning as it should.

I have also run the msconfig in normal mode to eliminate unnecessary startup items in normal mode and between the normal and safe mode w/ networking, all the processes match up. I have gotten it down to 17 processes in normal mode. Was originally at 75+. Both are now the same in safe mode w/ networking as well as normal mode, 16 running processes.

I have run ipconfig and pulled a valid network address. I have also done a /release and /renew, gotten the same IP, and cannot get online in normal mode.

TCP/IP settings in IE is correct. I have also gone under the Advanced section of IE tools and restored default. No go. I have also deleted the 1394 connection, restarted and it was auto-added to the computer and is functioning properly. Same for the network adapter.

Can anyone give me some ideas on what else I could check to try and get online? I have also downloaded and installed Firefox with no positive results.

Everything within the Device Manager is functioning properly. The system is XP Home SP1. I am thinking about upgrading to SP2, but really dont want to do that as I doubt it will help.

Also, I have run the WinSock XP fix... Read more

A:Can only get online in Safe mode w/ networking, not normal mode

Read other 10 answers
RELEVANCY SCORE 116.4

Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor
 

A:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Let us know what happens there and we'll move on from there if needed.

Read other 1 answers
RELEVANCY SCORE 113.6

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

Read other 9 answers
RELEVANCY SCORE 113.6

Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

A:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

Read other 14 answers
RELEVANCY SCORE 113.6

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.

Read other 10 answers
RELEVANCY SCORE 113.2

I had this machine built just over a year ago, and only had occasional crashes (no particular activities seemed to generate the issue). About 2 months ago the crashes became more persistent, and upon restarting the machine would have trouble loading normal mode. At the screen that reads "welcome" the spinning wheel would simply freeze, and the computer would lock up. As this problem persisted the computer would either automatically reboot itself each time, or crash into a BSOD and run a dump. I can, however, start it in Safe Mode without issue.

It had been running the same install of windows 7 ultimate x64 until a couple of weeks ago when I attempted to reinstall. This solved nothing, so I reinstalled again, this time deleting the partitions and formatting the drive. Again, the problems persist. I'm inclined to think they're hardware related at this point, but I'm in no way an expert.

From the most recent BSOD:




Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009500010
BCP2: FFFFF880108EAF10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


My system stats:
MB - Asus P6X58D-E
CPU - Intel i7 950
RAM - 3 x 2gb Kingston HyperX DDR3 1600 SDRAM
HD - Western Digital 640gb 7200 rpm SATA 6gb
Vid - EVGA GeForce GTX 460 ... Read more

A:BSOD during startup for normal mode. Can only start in safe mode.

Look at Computer lags every couple seconds

Try the following:
1. Download and install Driver Sweeper
2. Download the latest driver for your display card
3. Click Start Menu
4. Right Click My Computer
5. Click Manage
6. Click Device Manager from the list on the left
7. Click the + next to Display adapter
8. Right click your display/graphics card device
9. Click Uninstall
10. Check the box to Delete driver software for the device
11. Click OK
12. Restart your computer in safe mode
13. Run Driver Sweeper, select display card manufacturer's drivers, analyze, clean
14. Restart your computer
15. Install the latest drivers

Update to SP1Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site
Links to Service Pack 1 (SP1) and preparation for SP1 courtesy of JMH

Also, it appears if it is hardware, it is probably your graphics card. Recommend trying a different display card and seeing if it resolves the issue (borrow one from someone if you can since buying one and replacing the old one may not fix the problem and may be a waste of money).

Edit: I know you may not be able to do all above steps in safe mode, but do what you can.

Read other 6 answers
RELEVANCY SCORE 113.2

Hey guyz,

I am really in a great trouble. I wonder if some one could help me out with this issue.
My os details: Windows XP service pack 2.

My machine is unable to start normally. It always shows me the black screen with mouse pointer on it.
When I restart my machine it shows me the options to start my windows in:
Safe mode
Normal mode
last known good configuration

I am only able to start my windows If I select 'last known good configuration'. With the rest two I again go back to black screen.
I really cant continue my work like this any more.

Can any one give me a good solution for this?


Regards
swetha
 

A:Unable to start windows XP either in safe mode nor in normal mode

What is the brand and model of your computer, or motherboard, and what sort of Windows operating system disk you you have... OEM, Dell, Gateway, HP, or other recovery disk?
And how old is your system?
You either have a bad infestation, or a defective hard drive, video graphics, or memory module.
We can perhaps help more when we know what you have available.
 

Read other 7 answers
RELEVANCY SCORE 112

Hello, I'm trying to help a friend whose computer (OS Vista Home Basic with SP1) has been having a lot of trouble, and it's getting worse.
Their computer can only start in Safe Mode, trying regular mode just makes the screen go black, and it crashes. Below is a Hijack This scan log done in Safe Mode.

Any help or suggestions are most appreciated

-----
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:53:08 PM, on 8/15/2012
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18639)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Users\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&s=1&o=vb32&d=0109&m=et1161-05
R0 - HKCU\S... Read more

A:Safe-mode works only, won't start in normal mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/465454 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

Read other 35 answers
RELEVANCY SCORE 112

I have a Windows 8 laptop and I just ran into a problem where it will not start at all. I need to fix it because it is my main PC.

A:Windows 8 will not start in normal mode or safe mode

What is it exactly that the laptop's doing, just prior to its: not starting at all?  What is on display?  What happened when you tried troubleshooting by booting from either a DVD or USB stick?

Read other 4 answers
RELEVANCY SCORE 112

guys, i am stuck in an infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:\Windows\System32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:\boot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode. urghhh. anyone has any ideas?
 

A:windows xp will not start in safe mode/normal mode

Read other 12 answers
RELEVANCY SCORE 112

Ok here is the problem that I am having. When I start in normal mode it is just a black screen and the only thing I can do is hit ctrl, alt & delete. NOTHING else is working. I can go into safe mode and move around but I am limited due to only certain processes running. I can not even run restore on it because it freezes up. Unable to use the cd-rom to restore that way either. I have tried to run HJT on it but not having that much luck with it. I can't sign online with it in safe mode either..no modem running. Can anyone help me???

Ran HJT in safe mode..not sure if it will show everything??

Logfile of HijackThis v1.98.2
Scan saved at 12:18:10 AM, on 10/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\PROGRAM FILES\SYSAI\PLG0\APROPOSPLUGIN.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_0_2_6.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Too... Read more

A:Can only start up in Safe Mode...Normal Mode Blank??

Read other 16 answers
RELEVANCY SCORE 112

Hello, I'm trying to help a friend whose computer (OS Vista Home Basic with SP1) has been having a lot of trouble, and it's getting worse.
Their computer can only start in Safe Mode, trying regular mode just makes the screen go black, and it crashes. He can't download hijack this while in Safe Mode.\

I tried having him run a scan with BlueScreenview, but nothing is showing up, here's a screenshot of that in case it helps:
http://s102.photobucket.com/albums/m93/okuni2/?action=view&current=bluscreen.jpg

Any help or suggestions are most appreciated

A:Safe-mode works only, won't start in normal mode

HJT is an outdated malware-removal tool...your suggestion to run it implies the possibility of system infection.

Is that correct? Have you run any scans for malware from safe mode?

Louis

Read other 4 answers
RELEVANCY SCORE 112

After encountering a couple virus, I was suggested to sue ComboFix and after the program took control of my system, it had to restart and when it did, it wouldn't let me back into Windows.

I'm using a cracked copy of Windows XP and there is information in the computer that I don't want to lose. However, every time I try to start safe mode, it will just load all the drivers and restart the computer and when I boot the computer in normal mode, it asks me for product key which I do not have. I used to patch it when I was able to get into Safe Mode.

I'm stuck in the normal mode, looking at the popup that states.

"Windows Product Activation"
This copy of Windows must be activated with Microsoft before you can log on.
Do you want to activate Windows now?
Yes No"

I do not have a bootable Windows XP to access Recovery Console and I'm not sure if it will help me either, will it? Please help, as there is data I need.

Thanks!
Flowerpoddess

A:Cannot start in safe mode nor normal mode [Windows Xp]

Makes me laugh when people request help for cracked copies of Windows.

Get a genuine copy.

Get a life.

Read other 6 answers
RELEVANCY SCORE 112

Hi,

Last week my home computer got a virus - PRO ANTI VIRUS 2009. I panicked and shut down my computer. When I got to the office, I searched on how to remove it and was advise to download MALWAREBYTES and run it on safe mode. I did that and run the program on my home computer three times. The last run showed 0 infection. Thinking that I now have a virus free computer, I tried to run it on Normal Mode. But my home computer won't open on Normal Mode!!! I tried pressing F8 and running everything from Safe Mode with Networking, Normal Mode, even system restore, etc.

Oh I also tried to run the system restore disk and just start from scratch, but my computer says it cannot be run on Safe Mode.

Please help as I think it will be expensive to bring to a technician...unless I really have no choice!

A:Computer does not start in Normal Mode, Only in Safe Mode

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logs: DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.

Read other 1 answers
RELEVANCY SCORE 112

Hello,

Recently my dad's computer had a corrupted hive and boot.ini. Via this website, I was instructed to run a chkdsk /r while in the recovery console. Everytime I used his OS disk to get into the recovery console, it prompted me for a password and I didn't know it (nor could I leave it blank). I decided to use my OS disk from my computer and I could fix the problem. Now, though, everytime I startup the computer, it prompts me to start windows normally, in safe mode, in safe mode with networking... To give further information...on that same screen there is an option for Windows XP and Windows XP Home Edition. Don't know if that has something to do with it. They both work though when I press enter on either one. Could anyone help me stop the computer from prompting me??? Thank you for any help.

Read other answers
RELEVANCY SCORE 110.4

Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very hot...so if its a hardware issue i would not be surprised.
 

A:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)
 

Read other 11 answers
RELEVANCY SCORE 107.6

Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

A:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers
RELEVANCY SCORE 107.2

Just recently started to get BSOD in normal mode, error was registry error. Systems run fine in safe and safe w/networking. I have run chkdsk, anti-malware, CCleaner to fix registry issues, and have not detected any virus. I am lost. Can you help me?
Thank you

Read other answers
RELEVANCY SCORE 105.2

Hey people, I hope you can lend me a hand.

As the title suggest, I've got a problem with the internet. I found a similar thread in which the problem was found to be Norton, so I followed the steps and removed it using the remover tool but it was to no avail.

I have also looked at the processes on msconfig in safe mode and applied them in normal but this wasn't successful. I also read it could be a problem with the IPSEC Services, which I have now disabled but the problem persists.

Just wondering if you had any ideas and if I need to post any screenies etc.

Cheers,
Rupert

A:Internet Fail in normal, fine in safe mode with networking

Just to be sure,
this is what you did
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
and the computer did not work properly.

Read other 9 answers
RELEVANCY SCORE 105.2

I'm not sure what is going on. I haven't tried much but I'm not very good with BSODs.

Minidump is going to be posted and so is msinfo32...

Help is vastly appreciated.

One attachment is a minidump other is msinfo32.

Edit : A little more info, this happens after typing in my password to boot to desktop. Pool Corruption shows up in one of the minidumps, but not this one or the other two. I think it has to do with drivers but I'm not certain.

A:Computer BSODs in Normal, Fine in Safe Mode+Networking

If I posted something wrong please let me know. I didn't see the post about that other program to run till i had already posted. Regardless it wont let me run it. D:

Read other 2 answers
RELEVANCY SCORE 102.4

I have a Toshiba Satelitte and I had a problem with my Google toolbar so I used my recovery disk to repair the system. I didn't erase the hard drive, but I had to reinstall all of my programs. It worked as far as I could use the Google tooolbar but a error message still came up. I can't remember it exacltly but it was something like winn32.dll and I can't remember the rest. Now 3 days later I can't even get on my computer. Every time I boot it up it acts as though it wats to start but the screen keeps flickering. I hit the F8 key and tried every option on the menu and it won't boot up an any of them. What can I do?
 

A:XP won't start in normal or safe mode

can you boot to command line?
 

Read other 2 answers
RELEVANCY SCORE 102.4

Hi,

I'm having some trouble starting Windows. First I was having trouble with booting into safe mode so I done some Googling and I found this page and tried it Can&#39;t run Safe Mode on Windows 7&#63; - Microsoft Answers now not only can I not start my PC in safemode but not in normal mode either, with checking the option for safe mode in msconfig it now keeps trying to start my PC in safe mode over and over again. I also cannot start my PC with the last known configuration.

I tried repair my PC with my DVD but that cannot fix it. There is no system restore point or recovery saved.

I really need help can anyone help me?

A:cannot start pc in normal or safe mode

Your PC doesn't boot at all to windows? How far did it get? Did you do a repair installation, or a startup repair?

Read other 3 answers
RELEVANCY SCORE 101.2

--------------------------------------------------------------------------------

hi, i started to load a program and then windows froze and went to a black screen and stopped dead. turned off computer and tried to reboot and nothing. hit f8 key, tried to boot in safe mode and nothing, tried restore and nothng, tried safe mode again and it started to run but stopped dead at following:

windows\system32\drivers\viaide.sys and sat there.......

can not get into the command prompt, can not use last known good configuration andcan not restore

system came preinstalled and i do not have a windows xp home edition disk to repair

is there anything i can do ??????
 

A:Windows will not start in normal or safe mode

You are not giving us much to work with such as what programs you were trying to download when you got the message. Viaide.sys - Generic PCI IDE Bus Driver:
Control Panel> System> Hardware tab> Device Manager> Check the status of this device. You may need to troubleshoot from there.

IF you cannot get into the system, you are going to need to get into the BIOS right after the logo loads by pressing the appropriate key for your system right after the logo, before the place when Widows would load. Once in, change boot sequence to boot first from the CD, next from the hard drive. Put the Widows XP CD in and access the startup> see if you can boot into the Recovery Console.
 

Read other 6 answers
RELEVANCY SCORE 101.2

Yesterday, I added malware bytes protection and also last night installed avg 2012. Ran scans, everything was moving faster. Shut down last night...and this morning windows will not come on in normal or safe mode. When try to start in safe mode it says STOP: c0000135 program cannot start %hs is missing. On another post with similar code it had a link to put on usb drive and to put in infected laptop and restart with f8. When I did that it said no bootable partition in table. When usb is not in it just goes back to stop message. I have a dell inspiron core i3 (I don't know if that matters). I have tried running restore to previous time and it did not work. when i click on repair it goes to the launch window or start in safe mode option. I am really hoping to restore without losing info on computer. All my pictures and itunes are not backed up. Any ideas?

A:Windows 7 won't start in normal or safe mode

My son just told me he ran combo fix yesterday after reading somewhere it gets rid of security alert virus....he said he never uninstalled it...I don't know if that comes into play. He said that it was restarted a few times after and it still worked fine.

Read other 2 answers
RELEVANCY SCORE 101.2

I have a Dell Inspiron 1525 with Windows Vista - Saturday my computer booted up just fine I downloaded a couple of clean up programs and tried doing to many things at once and froze my computer. I forced it to shut down and now it wont boot up at all. I ran the start up repair several times and sometimes it wouldn't find a problem but most the time it told me that it couldn't automatically fix the problem. I've tried booting up in safe mode and it doesn't boot. I've tried restarting with the last known good configuration and that doesn't work. I don't know how to do system recover or if I can even do that. I have also tried using the installation CD to repair it and that doesn't work either. Is there any hope? Is this something that can be fixed without losing the stuff on my hard drive?

A:Vista won't start in either Safe/normal mode

Your primary concern seems to be your stuff. Save your stuff and then we will see what can be done
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

Read other 1 answers
RELEVANCY SCORE 101.2

Windows Vista Ultimate

When I woke up this morning I tried to use vista but explorer and desktop were not responsive. When I right clicked I would just get an hour glass with no response. I was forced to hit the reset button.

Now after logging back into vista I have a major problem. Anytime I try to start a program (example firefox, IE, vlc player, anything) they just open up and immediately close when viewed in the process list.

Fortunately I can run all my programs just fine in safe mode (i'm in safe mode now).

Any advice? Think its a virus or corrupted files?
 

A:Can't start programs in normal but I can in safe mode.

Have you tried running System Restore?
 

Read other 2 answers
RELEVANCY SCORE 101.2

Hi, I am running a Windows XP SP2. I was trying to install macdrive 7.2.2 (trial) (http://www.mediafour.com/products/macdrive/) After the install, it asked me if I wanted to restart now. I chose yes. Soon after, my computer went to a blue screen. I tried to reboot. The desktop came up and was loading when it blue-screened again. When I tried to reboot again, my computer hung at the windows logo for a long time, then got to the logon screen. When I type in my password and press enter, it blue-screens again. I tried rebooting a couple more times and it did the same thing. Then I tried rebooting in safe mode, but that hung at the windows logo also. Both "safe mode with networking", and "use last working windows configuration" do the same thing.

The BSOD says:

*** STOP: 0x00000022 (0x000F00CF,0xEC66E7CC,0xEC66E4C8,0xF82F3154)

*** MDFSYSNT.sys - Address F82F3154 base at F82BB000, DateStamp 48863529
I've a Dell Dimension DIM 4700 with 512 mb RAM, 2.79 GHz. XP is Home Edition SP2 2002 version. The hard drive capacity is 71.7 gig.

I ran some hdd diagnostics. My hdd manufacturer's diagnostics tool said "passed." Memtest86 said "pass complete, no errors."

I've tried typing FIXBOOT in the recovery console on my Windows installation disk. No luck.

I do not have a recent backup, and while it would not be catastrophic to lose what's on my hdd, I would like to avoid it. I also have not used the system restore. I know, I... Read more

A:XP won't start in normal or safe mode after BSOD

Read other 7 answers
RELEVANCY SCORE 101.2

I have an Acer laptop, with Windows XP Home Edition, Service Pack 2, and it didn't have anti-spyware for about a year. Then it got infected with spyware and adware. So I put Mcafee on my computer, which seemed to clean up all my viruses (except for some that it only partially removed, but which didn't bug me). Then a week later my laptop crashed (first blue screening and giving me a stop message for 1 second which i didn't have time to read). It rebooted getting as far as telling me to diskcheck which I skipped, and then crashing (with same blue screen as last time). It rebooted again getting to the same place, this time I allowed the diskcheck, and it still crashed. I tried starting with last good configuration and it again got as far as disk check (tried twice, once allowing and once skipping disk check) and it still crashed. I tried starting it in safemode and it started loading drivers, got as far as mup.sys then told me to "press Esc to skip loading Stpd.sys", I did, and it froze. I manually rebooted retried safe mode, it got as far as mup again, asked me same thing as last time, this time I didn't press Escape and it froze again.
I took a picture of the blue screens I was getting on my phone, and downloaded it to another desktop I have at home, and got a stop message of:

*** STOP: 0x0000008E (0xC0000005,0xBF841D43,0xF86A4AEC,0x00000000)
*** win32k.sys - Address BF841D43 base at BF800000, Datestamp 45f013f6

After not managing to bo... Read more

A:Windows won't start in normal or safe mode

(continued)

For all the minidumps that were in my working copy of windows (all except the first, probably describing dumps that happened on the failing Windows while my working Windows was installed), it found all the symbols it needed and blamed win32k.sys (just like the stop message, and something about drawing a rectangle, probably to do with graphics). Exact wording as follows:

Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\Daniel\Desktop\MINIDUMPS\Mini041707-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows\Symbols
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d4000 PsLoadedModuleList = 0x80557620
Debug session time: Tue Apr 17 07:30:51.343 2007 (GMT+2)
System Uptime: 0 days 0:00:13.890
Loading Kernel Symbols
........................................................................................................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* ... Read more

Read other 1 answers
RELEVANCY SCORE 100.4

Hi Guys n Gals , my name is Mark , I have an old laptop I am trying to get going , it has never been online so its not a virus , and the cd rom does not work , and no USB sticks have ever been plugged in all it was used for was playing bejewelled the old one and windows games , not pad then kind of tasks . once shut down moved to new place , unpacked , it would not start up.   by this I mean ... the screen that shows up usually after a improper shut-down .... Safe mode ... Safe mode with network .....  Start windows normally ... that screen ...  no matter what selection I make it freezes there and I can no longer move or alt cntr del ... nothing works .. power button . also Its so old i cant figure out how to boot from usb as the cd rom does not work . I thought I figured it out , but it kept bringing me to the start normally ,,, safe mode ... safe mode with networking screen after 15 seconds of black screen , witch is the reason I thought it was working because generally when I boot other computers the screen goes black with the small flashing thing in the corner for a few seconds then starts booting windows , but this one brought me to that menu then froze ...   
here is a pic of the menu i speak of .
 
 ACER TravelMate 4000 Series MODEL: ZL1
 
Thank you very much for reading my post!
 
Mark

Read other answers
RELEVANCY SCORE 100.4

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

Read other 1 answers
RELEVANCY SCORE 100

I have vista 32bit home premium. Here is the link to the specs page for the machine.

HP Pavilion Elite m9150f Desktop PC Product Specifications HP Pavilion Elite m9150f Desktop PC - HP Customer Care (United States - English)

I have bitdefender internet security 2012 installed and no overclocking or customizing.
I am a newbie when it comes to PCs and anything therein.
March 1 I updated vista, bitdefender, and downloaded kies for samsung galaxy s 2. i was on the pc for a couple of hours and went to sleep with it off. I turned it on the next day and it took 30 minutes for it to even get to the desktop. Although I could do ctrl+alt+delete and that would show as well as the task bar. When i open the task bar, i found that the processors were not active and barley any ram was being used. Which i thought to be weird for a startup sequence.

I restarted in safe mode and it came up like normal in 2 minutes and i rolled back a few days with system recovery which didn't help. I also uninstalled kies program and that didn't make a difference.
I am just very confused and frustrated at this problem any help would be appreciated.

A:strange start-up in normal but fine in safe mode.

I know you said you uninstalled Kies but, run msconfig.exe and look in the Services and Startup tabs to see if it's still there and enabled.

While there, you could also set up to do a clean boot to see if any other program might be causing the problem.

In the services, checkmark the box for hiding the Microsoft apps and then disable the rest.

In the Startup, disable everything.

Reboot and see if you get the same problem.

Read other 5 answers
RELEVANCY SCORE 100

Hi my problems started last night when I tried to open my laptop (Toshiba Satelitte A300 on Windows Vista)*
In normal boot up the screen loads fine up to Please Wait...*
I left it on until this morning which by then the screen had turned black and nothing was clickable.*
I cannot start up in Safe Mode either as the same thing happens.
Occasionally when I try and boot up it tells me the C disk has something wrong with it and is fixing it.
A warning saying this file is corrupt and unreadable left me with a flickering screen which fluctuated between black and the vista background.
I did manage to log in once though my desktop soon froze and I had to shut my laptop down.*
Startup repair cannot detect any problems. I did restore Windows to an earlier date with System Restore but that didn't do anything to help and when I tried to restore the system to an even earlier date the Catastrophic Failure sign comes up.

I really am out of ideas apart from restoring to factory settings.

Someone please help.
Thanks*
 

Read other answers
RELEVANCY SCORE 100

I noticed a problem with my mcafee real time scanning and firewalls earlier today (kept turning off) and thought I might have a virus. My intentions as to download superantispyware, update it, then restart in safe mode to scan my computer to check for viruses. I got as far as the restart and now my computer won't restart in normal mode or safe mode. In both cases it stalls on the startup screen. I tried windows startup repair, but that stalls also. Any suggestions or options?

A:Dell desktop won't start in normal or safe mode

Welcome to the forums!

Do you have a windows 7 disk? If so, start and keep tapping F12 to boot from DVD. Choose recovery options, then command prompt. Type C and hit enter. Type dir then hit enter. Make sure you're in the right drive (it'll show windows, users, program folders etc.) Then type chkdsk/r and enter it. That will run check disc and depending on your drive size, take approximately and hour more or less. When thats finished type bootrec.exe/fixmbr and enter it. When its done reboot and try safe mode again.

If you don't have the dvd you can try hitting F8 and pick repair your computer and do the steps above. if you dont have that you can get a copy by following the links in this tutorial and use your coa sticker for the activation. (just click on this link and scroll down to the link for the download) : Clean Install Windows 7

Hope this helps!

Read other 4 answers
RELEVANCY SCORE 100

As the subject says, my laptop will not start up in normal or safe mode, I have tried to enter Safe mode with command prompt to run chdsk but it still restarts. I turned off auto restart and this is the BSOD STOP error I am getting.

STOP: 0x00000024 (0x00190203, 0x825827D0, 0xC0000102, 0x00000000)
 

A:BSOD, computer will not start in normal or safe mode

you may want to start with first trying to get your data off the disk. See How to recover your folders/files when Windows won?t boot
 

Read other 1 answers
RELEVANCY SCORE 100

I'm using a Toshiba Laptop(L750-X5317) with windows 7 home premium. Last week while starting the laptop, it got stuck at "Starting Windows" screen. I then switched it off and restarted it again. It asked for "Start up repair" or "Start windows normally". I chose start windows normally. It started fine. Later on i didnt face any problems that day. Everything was normal. The next day again the same problem.

I chose start up repair. But it couldnt find any solutions. I tried to run it in Safe mode then. It gets stuck at "loading screen" every time. Then i tried clean boot method. Didnt work.
When it gets stuck at Starting windows screen and I turn d power off n switch it on again and select start windows normally, it works fine.

Then I tried this method:
" Sounds like you have hard disk errors. Use Advanced Boot Options to select Repair Your Computer and get to the System Recovery Options. Then select the command prompt. Do the following:

chkdsk /r c:
chkdsk /r d:
chkdsk /r e:
chkdsk /r f:"

There were no errors in any other drives except the f(i.e volume label/ OS installed drive) It starts "Inserting an index entry with id xxxx into index $SII of file 9." After completing it says: "Repairing the security file record segment. 165376 file SDs/SIDs processed." And stops after that. I dont know what to do next. Should i just reinstall ? Please Help !

A:Windows 7 gets stuck during both Normal and safe mode start up

Hi,

Do a system restore

Read other 4 answers
RELEVANCY SCORE 100

Win 7 pro
Asrock w/AMD A6 w/GPU
Nothing external
SSD as boot
2 mirrored drives and an additional drive

Machine has been up and running for a long time.
I assume/figure that since it runs in safe mode that there is some sort of driver error. Unlike all the people that say 'I haven't changed a thing' I have changed something.

I took a PATA HD (20 years old) and used a SAbrent IDE > USB connector to attempt to get the data off the HD. It did not work. Device mgr does not install the connector as a device but it did install the HD in device manager. It did not work, I assume, because W7 cannot read the file system of the ancient drive.
PC seemed to work fine...I shut it down and unhooked the connector. Left it off because of thunderstorms.
Fired it back up and problems. At first I could boot up and it would work for a while.
I tried repair etc...and restoring but nothing is working.

I have looked in dev mgr and the drive is no longer there. I don't see any errors in dev mgr (in safe mode)

The stop error was 0x0000007E - I don't have any more information at this point.
Guess I should go read the sticky at the top of this sub-forum now Probably should be checking out the error file and posting it...

A:Win 7 Pro - OK in safe mode, instant BSoD in Normal Start

Hi ChrisPbass.

Boot into Safe Mode and supply the necessary data following the Blue Screen of Death (BSOD) Posting Instructions.

Read other 9 answers
RELEVANCY SCORE 100

This started out as somthing i thought i could handel. Not long after startup the system shuts down and says it was initiated by NT AUTHORITY/SYSTEM. "Windows must now be restarted because the DCOM Server Process Launcher service terminated unexpectedly." I thought i would be able to get rid of this by installing adaware and removing it that way. (I have no antivirus installed on the computer, i know im stupid, im sorry, please dont turn this into a 'your an idiot' thread ) so i downloaded adaware on another computer, burned it to a disk, (because the internet didnt work anymore on the infected computer) and figured i could install it. Well that didnt work. It would not let me install, i got about half way and it gave me an error. I attempted to start it in safe mode, and it just froze. a couple tries of that left me in a worse spot than i was. I did also try restoring it to a previous point, but it wouldnt let me click the next button....that weirded me out. Now the computer wont start, it keeps giving me a blue screen. then restarts itself. I hope i gave enough information and i hope someone can help me. Thank you for any help!

Scott

Sorry i have windows XP SP3.

Read other answers
RELEVANCY SCORE 100

I have an HP Pavillion 553W and my husband thinks he is a computer technician at times and messes things up. He for whatever reason tried to install Service Pack 2 on our computer yesterday and when we tried to get on the computer this morning it will not open in normal or safe mode. IT tried to start up goes to the HP screen then to the XP screen and starts over again. Any help would be appreciated.
 

A:Help Computer wont start in normal or safe mode

Read other 7 answers