Over 1 million tech questions and answers.

Computer freezing

Q: Computer freezing

I have a Gateway DX420B, Windows XP. I use Mozilla Firefox. The computer has started freezing when I click on any drop-down box. It lasts until I close the browser and restart it. I do have a Windows xp operating system disc.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Administrator at 9:18:00.82 on Tue 03/23/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1006.597 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
svchost.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rsvp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\InstantTimeZone-US\InstantTimeZone_us.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\AVG\AVG9\avgupd.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.google.com/ig
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [IntelliType] "c:\program files\microsoft hardware\keyboard\type32.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\instan~1.lnk - c:\program files\instanttimezone-us\InstantTimeZone_us.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\office~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hposol08.exe
IE: &Search - ?p=ZNfox000
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://support.gateway.com/support/profiler/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} - hxxp://www.cyberlink.com/winxp/CheckDVD.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167229685181
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxp://www.onlineregister.com/gateway/serial/gwCID.cab
DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - hxxps://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} - hxxp://ak.imgag.com/imgag/cp/install/AxCtp2.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\tsz52l1d.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\[email protected]\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\[email protected]\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\[email protected]\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\[email protected]\components\xpavgtbapi.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\np-mswmp.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npdeploytk.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npLegitCheckPlugin.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\NPMyWebS.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npnul32.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\NPOFF12.DLL
FF - plugin: c:\progra~1\mozilla firefox\plugins\NPOFFICE.DLL
FF - plugin: c:\progra~1\mozilla firefox\plugins\nppdf32.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\nppl3260.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\NpPopup.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin2.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin3.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin4.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin5.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin6.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npqtplugin7.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\nprpjplug.dll
FF - plugin: c:\progra~1\mozilla firefox\plugins\npyaxmpb.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NpPopup.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-19 216200]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-1-4 29512]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-24 242696]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2008-9-3 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-9-3 66632]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-17 308064]
R2 MCLServiceATL;Intel(R) Application Tracker;c:\program files\intel\inteldh\intel media server\shells\MCLServiceATL.exe [2006-7-27 163840]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-9-3 12872]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-29 135664]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 FXDRV;FXDRV;\??\e:\fxdrv.sys --> e:\Fxdrv.sys [?]
S3 SDTHOOK;SDTHOOK;c:\windows\system32\drivers\SDTHOOK.SYS [2008-1-19 44928]
S4 vsdatant;vsdatant;a --> a [?]

=============== Created Last 30 ================


==================== Find3M ====================

2010-03-17 13:26:46 242696 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-17 13:26:38 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-02-24 14:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-02-01 16:58:26 1178 ----a-w- c:\docume~1\admini~1\applic~1\wklnhst.dat
2006-12-22 20:39:57 0 --sha-w- c:\windows\sminst\HPCD.sys

============= FINISH: 9:19:39.84 ===============

RELEVANCY SCORE 200
Preferred Solution: Computer freezing

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Computer freezing

Hi,

Please do the following:


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Read other 13 answers
RELEVANCY SCORE 41.6

I recently built my first PC three days ago...
Specs:
i7 bloomfield 960 processor
4x4 vengeance ram
crosair hx850 PSU
evga x58 ftw3 mobo
hd 6870 radeon graphics xfx

When I first installed windows it started to work just fine but I soon noticed that it would randomly freeze every 15-30 minutes of use, but not on a particular program or anything. I assumed it was drivers so I installed the latest drivers for my GPU and MOBO and keyboard. It seemed fine again until it started crashing again. I ran a GPU burn test and a CPU burn test it passed both... (I tried runing memtest86+ but it froze at like 12%) Then I tried fixing the registry so I downloaded ccleaner and fixed the registry problems. Freezes continued. I finally decided to re install windows so I did and the problems still continued. I am at a loss of what to do and can't think of anything else.

any advice would be appreciated if not I will bring to a repair shop and have them sort it out.

A:Newly built computer random freezing and freezing on starting windows

Hello Skytri and welcome to Seven Forums. My usual disclaimer: I'm not at expert at anything.

I'm wondering if there isn't a RAM problem. Perhaps one of the sticks wasn't seated properly, etc. You could open Resource Monitor > Memory tab and make sure all RAM is being recognized. Make sure Installed = 16384MB and the Available + Cached + Hardware Reserved is the same amount. (You are using 16GB total, correct?)

Resource Monitor

If Memtest freezes you could try a quick check for a bad RAM module. Install one stick in Slot # 1 (or whichever slot the mobo manual says to use.) Run the computer to test for freezes. Test each of the remaining sticks one at a time. If all 4 sticks work you might want to go through these troubleshooting guides. They are time consuming but many people have been able to isolate their computer problems.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

Read other 2 answers
RELEVANCY SCORE 41.6

Hello,

I'm going to post two different scenarios that happens when my computer needs a hard restart
My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.The same thing as above except without the loud buzzing noise.

I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.

I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen and I have no higher computer knowledge.

I'm attaching the zip file required.

Thanks,

A:Random Computer Freezing - Need to hard restart after freezing No BSOD

Wow, this sounds like the same thing that happened to a friend of mine when his hard drive was failing. Replaced the drive and the freezes went away. Even the buzzing noise.

Also you may need to look at what drivers you may have just install/updated.

Hoping you don't have any failing hardware "Motherboard, video card, etc". Those are expensive

Read other 0 answers
RELEVANCY SCORE 41.6

Hello,

I'm going to post two different scenarios that happens when my computer needs a hard restart
My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing sound comes out of my headphones or speakers.The same thing as above except without the loud buzzing noise.

I saw that this happened to someone else who had both the speakers and the headphones plugged in at the same time. However, scenario #2 just happened to me 10 minutes ago even though I only had my headphones plugged in.

I built this computer six months ago and it's the first computer I've ever built. I assume it's a driver issue but I can't really pinpoint the problem since no BSOD appears on the screen and I have no higher computer knowledge.

I'm attaching the zip file required.

Thanks,

A:Random Computer Freezing - Need to hard restart after freezing No BSOD

Wow, this sounds like the same thing that happened to a friend of mine when his hard drive was failing. Replaced the drive and the freezes went away. Even the buzzing noise.

Also you may need to look at what drivers you may have just install/updated.

Hoping you don't have any failing hardware "Motherboard, video card, etc". Those are expensive

Read other answers
RELEVANCY SCORE 41.2

it used to work fine then about a week ago it started to freeze. i thought it had a virus so i tried to run a scan and it just froze again. i went on it again today and it is still freezing, i ran windows malicious software removal tool and it didnt find anything. When it freezes i have to restart it incorrectly then it comes up with a thing and asks if i want to start StartUp Repair. I do this, its fine, then freezes again and the cycle returns. Please help. I'm really worried.

it is vista. compaq presario C700

also the inbuilt microphone on it doesnt work anymore either if that is related.
 

A:Computer Freezing Repeatedly and Doing StartUp Repair but then freezing etc.

T:
Hello.

Personally, I think you should click on the "report" link of your post and ask the moderator to move your thread to the malware removal forum, to be certain that the malware is gone.

Be sure to read

http://forums.techguy.org/malware-removal-hijackthis-logs/622404-please-read-here-first-before.html

and http://forums.techguy.org/general-security/603619-please-read-before-posting-forum.html

It is possible that the programs you listed have missed a nasty piece of malware.

Be sure to read http://forums.techguy.org/malware-removal-hijackthis-logs/622404-please-read-here-first-before.html .
RF123
 

Read other 1 answers
RELEVANCY SCORE 41.2

My Computer for the past two weeks and sometimes on and off had suddenly becaame it freeze alot when starting jukebox, or just simple programs like internet explorer, I would highly appriciate someone looking at my log file and replying, Thanks Alot!

Logfile of HijackThis v1.99.1
Scan saved at 7:53:00 PM, on 11/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system... Read more

A:Computer Freezing; Slowing Down. But mostly freezing. I have my HiJackThis! Log File.

I don't see anything in your log or your description of your problem to come to the conclusion that your problem is malware related. When there is malware present there will always be other internet related symptoms like popups or a browser hijack etc...

I will advise you to uninstall Microsoft Anti-Spyware as the version you have is very old and no longer supported. It in now called Windows Defender.

Here are some routine maintenance practices that you should do on a regular basis to keep your machine running efficiently. Go through this now and see if it helps:

Disk Cleanup:

http://www.theeldergeek.com/disk_cleanup_utility.htm

Defrag your HD:

http://artsweb.bham.ac.uk/artsit/Info/Guides/GoodPractice/defrag-win2kxp.htm

Run chkdsk:

To use Chkdsk, click Start and My Computer. Right-click the hard drive you want to check, and click Properties. Select the Tools tab and click Check Now. Check both boxes. Click Start. You'll get a message that the computer must be rebooted to run a complete check. Click Yes and reboot. Chkdsk will take awhile, so run it when you don't need to use the computer for something else.

Remove unnecessary startups

This should be done through the System Configuration Utility. Go to Start > Run and type in msconfig.
Click OK or hit the Enter key.

Click on the "Startup" tab and remove the check by the items that you have determined are unnecessary. Click "Apply" then "Close"

You will be prompted to ... Read more

Read other 1 answers
RELEVANCY SCORE 41.2

Hello, I'm having an issue with my computer.

My computer has started to restart/freeze up on me. The thing is, it has graphical issues once it freezes/tries to reboot. I get all these lines through the screen, graphical glitches when trying to go through the BIOS, etc. The computer isn't too slow, it isn't acting strange, the only thing that is wrong is the obvious freezing/restarting with graphical lines and glitches once it freezes.

My video card has been going out for a long time(I share a computer with a few people and they seem to think the video card is ok, but I have always seen small glitches in graphics here and there), so I am thinking maybe this might be a problem, given the graphical glitches, the horizontal lines going through the screen once it freezes.

When it hits the BIOS, it sometimes shows these same lines with the screen going mostly black.

System specs are:

CPU - Core 2 Duo, speed I don't remember.

Video Card - Geforce 7900 GT 512mb

Ram - 2GB DDR2

Motherboard - Asus, P5N-E SLI

I got this computer a few years back and I am not one to keep updated with specs or talk about them often, so I have forgotten the speed of the CPU and I do not know if I am missing information for you guys.

Solutions I have tried:

Overheating - I used air to filter out all dust/dirt that might be there to harm the computer, I have plenty of fans in there, etc.

Any and all help will be appreciated, Thank you.
 

A:Solved: Computer Freezing/freezing/graphical glitchs

If you're getting graphical 'glitches' while in bios, that's usually a good sign that your graphics card is having issues - however, I have seen this happen with faulty ram. I'd recommend reseating the cards (ensure your computer is off and unplugged whilst doing so) and see if that helps
 

Read other 1 answers
RELEVANCY SCORE 40.4

hi all im new to techspot,my computer keeps freezing.my friend who built both my last 2 computers has done all kinds of checks,tested hardware n software and pinpointed it to motherboard,replaced motherboard with new ram aswell n worked fine for 3 days then started freezing again then wouldnt boot up.replaced graphics card worked ok for 2 days then started to freeze again then wouldnt boot up,ive just ordered new 1.5tb hard drive if its not that only thing left is power supply,ive also replaced a few of the cables as i had new ones.i must say my friend who is a genius with computers and has worked for numerous computer companys no's wot he is doing and its totally thrown him he's never come across this,its totally random ive even got new 22 inch monitor which someone said it maybe but i didnt get it for that reason my old needed replacing and my partner got me an early xmas present.its so annoying can anyone help please
 

A:Computer freezing, replaced motherboard still freezing. Help.

Well replace the power supply then...
 

Read other 7 answers
RELEVANCY SCORE 40.4

so I got a computer that keeps freezing up on me. sometimes it runs for hours before hanging, and sometimes it hangs every 5-10 minutes.

I ran memtest and it seemed to freeze up during memtest. the little blinking icon was normal, but the test wasnt running and the commands didnt work.

does this mean that my memory sticks are bad?
 

A:freezing computer.(memtest freezing aswell)

Read other 16 answers
RELEVANCY SCORE 40.4

ok so recently my pc has been delaying on opening everything, when i open a program like chrome it takes about 5 minutes or so for it to open then when i try open a new tab, it takes about the same time.
when i unlock my pc or when i have to press yes or no to open that program, the sound played for it like 2- 5 minutes later. when i eventually open up a game the audio is fine but when trying to watch a youtube video sometime i dont even hear audio until about 5 minutes after the video has started

i have tried just about everything i can to sort it and nothing has worked. HELP!
 

A:Computer is Freezing Is Freezing When Opening any Program.

Read other 16 answers
RELEVANCY SCORE 38.8

I don't know what else to say other than my computer has been freezing and firefox has been freezing lately. I called the manufacturer and he said to restore windows to factory settings, so I did that. Things were great for a week or so, but recently my computer has begun freezing again. It happens pretty frequently. Firefox will also freeze when trying to get it to do very little work, like loading two tabs simultaneously, e.g. My AVS found a suspicious file recently and quarantined it, but still, the freezing has continued. Please advise.

And I do not think that I have a Boot CD



DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Carly Mergens at 23:41:53.37 on Sat 02/26/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3884.2374 [GMT -8:00]

AV: Trend Micro Internet Security *Disabled/Outdated* {68F968AC-2AA0-091D-848C-803E83E35902}
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Trend Micro Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\PROGRA~2\AVG\AVG10\avgchsva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
... Read more

Read other answers
RELEVANCY SCORE 36.8

Had the day from hell with my computer, antivirus stopped working and my computer got infected. On safe mode with networking, I ran malwarebyte a couple times, cleaned most all of it out. When rebooting to windows, computer became super slow, like 5 minutes to open a window, etc. I had to force reboot a few times. But then I started getting a screen that demanded a reboot disk. Only one I have is. a windows vista disc. I had windows 7. It won't let me even get that blue startup screen where I can push f keys.
Can anyone give me some advice, or do I need to just get a new hard drive.

A:computer infected , cleaned, bsod, freezing, now computer wants boot disk

Welcme,
The problem isn't the hard drive, it's that you are still infected.
I'm going to ask a moderator to move this thread into Am I Infected so that you can work with one of the expert volunteers there to get your system cleaned correctly.
 
Dick

Read other 7 answers
RELEVANCY SCORE 36.8

I have a HP Pavillion dv9417ca Notebook PC with AMD Turion 64X2 Mobile Technology Tl-56, 2.0G Ram, NVIDIA GeForce Go 6150 with Vista Ultimate 64-bit SP2.

The computer when running slowly makes a ton of noise starting up and running and tends to use more processing. The computer sometimes makes weird noises that aren't normal windows sounds and come from error's. Like intense beeping noises ocassionally. Firefox especially is insanely slow and the longer I run it the more processing power it uses up along with the plugins.exe. Sometimes it will uses so much that it completely freezes my computer. Lately I've also been having trouble starting the computer where it won't even load windows.

I've ran Ccleaner daily and Malwarebytes weekly and find nothing and the problem has been getting progressively worse. I have Avast which updates daily.


DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by bloopertown at 10:51:51.81 on Thu 04/21/2011
Internet Explorer: 8.0.6001.19048 BrowserJavaVersion: 1.6.0_24
Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.1.1033.18.1982.922 [GMT -7:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
... Read more

A:(Vista) Computer freezing, incredibly slow with firefox, sometimes won't start fully on startup [Computer 1]

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

Read other 11 answers
RELEVANCY SCORE 36.4

first off, here are my specsAMD Athlon 64 X2 5200M2N-e Asus motherboard2 gigs (1gig x2) Corsair dual channel ramNvidia Geforce 7900 GS 256mb PCI-EWhen I first built my computer and loaded windows, it worked super fast. Now, its slower then my older computer, which I thought was impossible. I mean...This is pathetic. I unistalled AVG cause there was a process running that is supposed to be a Trojan, and a program said AVG was running it. So, I deleted it, was prompted to restart, so I did. It took literally 10 minutes to shut down and restart. At worst, my old computer took 5 minutes. (P4 2.8, 1.5 gigs ram, ATI Radeon 9800). So, how do I fix this? I have a theory its Microsoft forcing people to upgrade by putting out crappy updates. I mean, for my card, the newest driver is dated the beginning of last year...They come out with a new one but its Vista only. Woo...idiots. So basically it started about 3 days ago, aprox. 4 days after this computer was built. I was playing Battlefield 1942, it froze. I tried 5 times, it froze in different spots at different times. I reinstalled. Same thing. Oblivion goes for about 30 minutes then crashes to the desktop. I then hit the window to maximize again, and it freezes. This has happened everytime as well. I also did older games, same thing, but done differently. Battlefield was the only one that froze the entire computer to where i had to manually shut it off.Then today I randomly check my processes, and theres 2 runn... Read more

A:I Need Help...slow Computer, Freezing Games, On A Fast Computer...(possible Trojan)

The first thing which strikes me is that you have 2 anti-virus applications on your computer ( Zone Alarm security suite and AVG Free) Having two anti virus applications running on your PC can give conflicts so I suggest you uninstall one.For the antispyware applications do you have all real time protection enabled?..I first would try Microsoft online test and see what comes up. The freezing can also indicate faulty memory, there for run a Memtest to rule that out.

Read other 4 answers
RELEVANCY SCORE 36.4

My laptop is a Gateway 450 ROG and it has had this problem for the last week. It will run for roughly 40 minutes, and then (even when small programs are running) it will freeze up. My mouse wont move, no command will respond and i am forced to hold the power button and shut it off.
2nd Problem, occasionally when i turn on the computer it wont boot up. The screen will turn on and stop with a dash blinking in the top left corner, not proceeding to any boot up of any kind, and just recently while i shut it down from this sort of freezing up, little pictures of pixel hearts and dots started appearing until i shut it off. This problem has gone on since i bought this computer from my brother but the pictures havent until this last week .
Here is my Hijackthis log:


Logfile of HijackThis v1.99.1
Scan saved at 4:36:40 PM, on 10/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\Explorer.EXE ... Read more

A:Computer freezing entirely, odd pictures popping up on screen while computer turns on

Hello snow_yehti and welcome,

Unfortunately, there is nothing readily apparent in this log. We'll run a few tools and see if any malware is revealed.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

******************************************************

Download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the programOnce you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings screen click on " Recommended actions" and then select " Quarantine".
Under "Reports"Select "Automatically generate report after every scan"
Un-Select "Only if threats were found"

Close AVG Anti-Spyware. Do Not run a scan just yet, we will shortly.


Download and install CleanUp! but do not run it yet. (Not Recommended fo... Read more

Read other 13 answers
RELEVANCY SCORE 36.4

Recently(about 2 weeks ago), my computer started freezing. It happened 5 times already(one of them occurred as I was typing this post). I wasn't doing anything in particular, just using Firefox to browser the web.

3 of the freezings occurred while I was just browsing, 2 occurred while my computer was starting up. No sites in general either, out of the 3 times I froze, I was on different sites each time(all of them are "known safe ones" too like ign.com, wikipedia, etc).

After the latest freeze(during browsing), I restarted my computer only for my computer to freeze again after 3 seconds(screen stayed the same, it happened right after it showed me my memory test). Then I restarted my computer again and it froze before anything showed up(monitor did not detect anything so the monitor did not show anything).
Here's what I have done so far:

1. I used memtest86 and done 3 full tests, no errors on any tests.

2. Did anti-virus and anti-spyware scan on my computer(I used: Avast, Spybot, Adaware).

3. Checked Windows Event Viewer(unfortunately it didn't log anything).

Here's the last things I did to my computer before I noticed the freezings:
1. I downloaded and installed Secunia PSI.

2. I downloaded and installed the latest version of WinRAR and Quicktime player(recommendations from Secunia).

3. I also installed various security patches from microsoft update.

Besides that, nothing in particular.

Also I noticed when my computer freezes, my ke... Read more

A:Computer randomly freezing(computer stays frozen until I shutdown)

Read other 7 answers
RELEVANCY SCORE 35.6

Ok this is my first time on this site and i have little understanding of the computer but let me try to explain the problem as well as i can.

Ok most of my games are freezing up during gameplay such as Everquest freezes up for no reason or same for Guild Wars. I think its something wrong with my computer (but no sure the problem) or it might be something wrong with the graphic card. I can telll the difference between lag of a game and the game just freezing up for no apparent reason.

If you need me to say what kind of computer i have or what graphic card i currently have, please say so.

If there is a program that i need to download to help fix this problem, i trust you guys seeing as you know more than i do.

Can you guys please help me out?
 

A:Computer Games freezing up (think its a computer problem)

Read other 11 answers
RELEVANCY SCORE 35.6

Hello everyone - I am a new member of the forum and hope that someone reading this might be able to help me with a problem I have with my computer.

In recent weeks the computer screen keeps freezing with the cursor being replaced by the hour glass symbol. This usually happens after several hours' computer usage - but sometimes it occurs soon after the computer is turned on.

When this happens, I am unable to log off; the computer on/off button does not work when the screen freezes and I have to turn the computer off at the mains.

In order to be able to log back into my broadband internet connection I have to turn the computer and and off twice and then on again .

Sometimes when the computer screen image freezes a message box appears always saying "End programme" (i.e. "End programme - CiceroUIWndFrame" or "End programme - mixer").

My computer runs on the Windows XP operating system.

I changed from Internet Explorer browser 6 to 7 yesterday but the problem of the computer screen freezing persists.

Any helpful advice on this would be much appreciated.
 

A:My computer screen keeps freezing and I have to keep turning the computer on and off

How old is your computer? Have you ever reinstalled your OS?

What I usually recommend is if your computer is at least a couple of years old and have yet to do a clean install of your Operating System now is the time, especially when it starts acting up =)

Windows XP Clean Installation - Partitioning and Formatting using Windows XP CD
http://windowsxp.mvps.org/XPClean.htm
http://www.theeldergeek.com/xp_home_install_-_graphic.htm
http://www.michaelstevenstech.com/cleanxpinstall.html

How to format your hard drive and install Windows XP from scratch
http://lifehacker.com/software/wind...nd-install-windows-xp-from-scratch-157578.php

Windows XP Clean Install (Interactive Setup)
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp
 

Read other 1 answers
RELEVANCY SCORE 33.6

Hi, I'm new here, and don't know too much about computers, so please be patient!

I've been having problems for a while now. For the last few months, my computer has been freezing, sometimes after an hour, sometimes it'd last a few hours. I assumed it was just overheating or something, so I'd turn it off and leave it for a while.

Then, a few weeks ago, I'd turn it on and it wouldn't even get as far as windows. So I did a system recovery, and then it'd get to windows but everything would take a few minutes to load up, and I couldn't access any of my files or anything.

So my friend came over, backed up all my stuff, and reinstalled everything. Hurrah, it worked again! Almost like new! Except I noticed after a couple of days that it was still freezing sometimes. The other day I downloaded some windows updates, and the freezing has become far more frequent, I'm sometimes lucky if it lasts half an hour. A couple of times it's taken just a few minutes before freezing.

Anyone have any ideas? Is there anything I can do?

Thanks in advance!

A:Computer keeps freezing

Hi hannnah and welcome to TSF !

Could be some hardware problems if a reinstall didn't solve it.

Go to the event viewer : start => run and type eventvwr.msc /s. Go to the different sections and report any error you see there.

Go to the device manager : right-click on my computer => properties => hardware => device manager. In the view menu, enable "show hidden devices" and check there's no yellow warning sign in there.

Now is this a laptop or a desktop ? Provide us with as much information you can (brand, model, ...). Check the "posting system specs" link in my sig to know what we need.

Read other 5 answers
RELEVANCY SCORE 33.6

I am trying to fix a computer at my work place. the PC keeps on freezing for some reason. the PC does not have an internet connection so there is no way that it could get a virus or something like that. ctrl + alt + delete does not work. what could i do to it to make it stop freezing? thanks
 

A:computer keeps on freezing

Have a look here http://asknerd.net/freezingcomputer.html
 

Read other 1 answers
RELEVANCY SCORE 33.6

I am running XP. I recently re-installed XP in order to clean up some problems that had caused the disabling of my USB ports. (USB ports are now working). After this was completed, I installed an
ATVIA wireless G network adapter to my system which appears to be working fine.

My problem is this; since completing these tasks my computer will freeze after a period of inactivity. This usually occurs after the machine has been in a screen saver mode for a while. After re-booting the machine works fine until I leave for a while. (I have changed screen savers thinking there may be corrupt file ; however this did not fix the problem.

I viewed my task manager an noted that there are two IEXPLORE.EXE running on the system. One is using 11000K + and the other is running 22,900K +. The only other memory hog seems to aim.exe @ 26,00K +. What is IEXPLORE.EXE and could it be the problem. Any suggestions?

Thanks, JohnnyBoy29

A:Computer Freezing

a google search FOR aim exe http://www.google.co.uk/search?hl=en&q...earch&meta=suggests it is to do with AOL instant messenger (???)and for iexplore.exehttp://www.google.co.uk/search?hl=en&s...exe&spell=1it is posible one of them might might be an infection you say you have had to reinstall your XP due to an 'infection'?what WAS that infection?and do you know your computer cd is 'legit'?do you yet have an active antivirus program on the computer and have you yet run it?I may be(and hopefully for your computer sake , am ) completely wrong ( and am open to BE proved wrong )but my suspicions are you have an infection on that computer

Read other 3 answers
RELEVANCY SCORE 33.6

My comp keeps freezing every time i try to use it (i turn it on... use if for about 15-20 minutes... then it freezes). This was BEFORE i reformatted the entire system (wiped the hard drive clean and re-installed XP Home)... sadly, my computer still freezes after i have reformatted it and updated all drivers. contrary to other situations i have read about in the forum, my freezing issue is not related to the internet. any light on this situation would be greatly appreciated

*It's been running fine for the past few years... I haven't added any new hardware to the system since i got it... it just decided to start freezing one day... and it has been freezing ever since

My system specs are on my profile.
Athlon XP 3000+
MSI K8T800 motherboard
2 GB DDR2
Radeon 9600 256MB
SB Audigy 2
XP Home
 

A:Computer Keeps Freezing

try cleaning all contacts
for pci ,memory hard drives
if you up to it
remove cpu and clean re-apply thermal past or a thermal pad
older machines have this paste dry out and bumping around breaks contact and you get over heat
not sure about home version but check event viewer in computer manager
make sure all fans are working and keep it clean cpu fins get clogged fast
after that if still locking up
re-install all board drives (updates)
all hardware drives
now you have a meory test you can do
i don't know the link to download software
if 2 sticks are present (or more)
remove all but one
if its single channel system
some systems must have 2 sticks populated
 

Read other 2 answers
RELEVANCY SCORE 33.6

I do not have the best computer knowledge do i can not give all of the correct computer terms.When I go to sites ,I can get some information but if it tells me to click here for more information, my computer freezes up and it also does the same if I am reading my email and I have a site posted in my mail to visit and I click on it my computer will freeze up also.
 

A:computer freezing

1. Open Internet Explorer
2. Go to Tools / Internet Options
3. Click on the Programs tab
4. Click on the Reset Web Settings button
Also make sure that Internet Explorer is set as default browser is checked.

Next:

Go to Start / Run
Then enter "regsvr32 urlmon.dll" without quotes
Click Ok
 

Read other 1 answers
RELEVANCY SCORE 33.6

My computer keeps freezing when i try to watch any kinda video, any on the internet or videos on ma pc?? it freezes the program but sometimes in a rare occasion, playin videos work....
 

Read other answers
RELEVANCY SCORE 33.6

I've been having this very annoying problem of my computer freezing up for the last couple of months. There doesn't seem to be a certain program or number of applications I've got open for it to happen. The computer has even frozen up while nothing is running, other than the basic background stuff overnight. It doesn't happen everyday, or even every night. However, today it happened 4 times in an hour. When it freezes, I don't get an error, or a beep or anything indicating an error, other than the screen and mouse freezing. I'm unable to bring up the Windows Task Manager window using Ctrl Alt Del. I have to click the restart button on the tower itself in order to restart it, which of course means my pc then has to do a full disc scan. I can bypass the scan, but I usually run it, just in case this time it finds an actual error. (it never does though)I've run PC Bug Dr, Ad Aware, Spybot, and AVG and all say there are no errors or viruses on my pc. Please help I have an AMD Athlon 704 MHz, 640 MB of RAMLogfile of HijackThis v1.99.1Scan saved at 4:52:14 PM, on 04/23/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Sy... Read more

A:Computer Keeps Freezing

Hello Kis and welcome to the BC HijackThis forum. I don't see any signs of viruses or malware in the log. It is clean.For non-malware related performance issues I would suggest posting in the Windows XP Home and Professional forum and let the techs there have a look at the system. They can analyze what's running and make any recommendations for problematic applications. Let them know that you have been to this forum and that no malware was found.Cheers.OT

Read other 1 answers
RELEVANCY SCORE 33.6

Does anyone know what causes a computer to freeze and how to prevent it in future?

I don't really see why my one should, I have bought a new computer about 3 months ago, and it is quite a powerful device. Is any computer subject to freezing or might it have been something I did?

A:Computer Freezing?

Hi and welcome.
Can you give us some more information on your computer. It's obviously Xp but like how much Ram does it have etc..
What anti-virus/anti-spyware/firewalls do you have installed?

With Regards,
Extremeboy

Read other 4 answers
RELEVANCY SCORE 33.6

Since this month started, my computer freezes constantly.  It has become nearly unusable, which is made worse by the fact that it is the only one I have, and cannot buy a new one until the end of the year.  (financial issues)
I keep having to restart it, but it doesn't help.
 
Any suggestions?

A:My computer keeps freezing

Sorry for the delay in responding.  Do you still need assistance?
If so, what is the make and model of your system and which version of Windows do you have?

Read other 2 answers
RELEVANCY SCORE 33.6

The last couple times I tried to put pictures onto my computer from the digital camera or card reader, my computer froze up. Any idea why that happened?
 

A:computer freezing up

You have the latest softare updates etc.?
Does it freeze any other times?
What kinda of program you use?
Type of system you running?

Anitvirus could be a problem, disable and see if it helps...

Using firewire? Tis the best tranfers for video etc... Awesume
Billy


---------------------------------------------
Every morning is the dawn of a new error!
 

Read other 1 answers
RELEVANCY SCORE 33.6

I had gotten my computer in July of this year. Since the day Ive had it, it freezes up anytime I try to use any time of file sharing program. Ive tried changing preferences around, etc etc. If anyone knows what I might be able to do, please help me. Thanks so much!!!
 

A:Computer Freezing

Read other 7 answers
RELEVANCY SCORE 33.6

Hey everyone, I'm having this weird problem with my Acer Aspire 5517, Windows 7, 4GB DDR2, 150GB HDD yada yada..  Anyway, it keeps freezing at seemingly random times for upwards of 5 minutes at a time.  It happens the most frequently when I view a youtube video, but it does happen often while I'm doing other things like just surfing the net or word processing even.  If I leave it for awhile it unfreezes eventually and I can continue what I was doing prior to that.  One of the most annoying parts of the problem is that it doesn't leave any traces in the event viewer, even if I'm impatient and I hold the power button and hard shutdown...  Please help?  I would at least expect to see a fatal error recovery screen from Windows haha, but nothing......
 
 
It froze twice while I was writing this up
 
 
What I've done so far:
 
 -HDD Scan with WDDiag, HDTune and I even tried with Seatools and they all came back perfectly normal, not even over temp warnings
 -Memtest86, left running overnight and did several passes with no errors
 -Booted into safe-mode with networking, it still froze after 10 minutes of use
 -Used Norton Ghost to clone my drive to a brand new 500GB hdd and the problem persisted even on the new HDD
 -Virus/Malware/Rootkit scans with hijackthis, farbar service scanner, mbam, SBSD, roguekiller, adwcleaner, rkill, mse and KAS Rescue disk and they all came back clean
 -Reinstalled Window... Read more

A:My computer keeps freezing up

 You've done a lot of the right things, but I'm wondering about temperatures.  I use SpeedFan to check them, but there're others as well.  If the cores get over 50 degrees C, that could be a problem.  Based on the size of your hard drive, I'm guessing your computer is a few years old.  When's the last time you blew compressed gas through the air intake vents to blow the accumulated dust out?  If over 6 months, that's something you really need to do.  Dust builds up inside these things and consequently causes overheating.  That causes things to really slow down, can cause crashes, and worst case can damage circuits.
 
Good luck.

Read other 7 answers
RELEVANCY SCORE 33.6

Hello,
 
My laptop is freezing, nothing works not even ctrl alt delete when it does this. 
If I wait a while it will unfreeze.  The fan is also running constantly.
 
HELP
 
I downloaded minitoolbox from a similar post here are the results:
 
MiniToolBox by Farbar  Version: 06-07-2014
Ran by Jeff (administrator) on 18-07-2014 at 09:18:14
Running from "C:\Users\Jeff\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
::1       localhost
127.0.0.1       localhost
========================= IP Configuration: ================================
Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (M... Read more

A:Computer freezing while in IE

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

Read other 5 answers
RELEVANCY SCORE 33.6

Hello everybody, I have a problem.

Multiple times per day, my computer freezes for a few seconds, and it seems to be because my graphic cards is having a seizure (sometimes I get the message saying my Nvidia card crashed). It never happen when I'm watching a movie or playing a game, in fact, it only happens when I switch pages on the internet or open up something else.

Any ideas what might be causing the problem? Thank you for your time.
 

A:Computer keep freezing

did you try restarting your pc
 

Read other 2 answers
RELEVANCY SCORE 33.6

Ok....heres the story. I have a Western Digital 40gig ata 100 harddrive. Soyo Dragon MB. Windows 98se. I bought my system only 2months ago. Built it myself.......built a few computers. Anyway, my system started freezinng(mouse froze, keyboard froze) all the time. After startup and after being on the net for 5 min it would freeze. Then I'd restart and it would freeze right after startup, I'd restart then it would be fine. Then a couple days later it would do the same thing but only worse to the point where I'd have to restart it 7 times to get it to run stable. Then it started to do it again only this time I couldn't get it to come up at all. I talked with a friend and he suggested it was the Harddrive so I went out and bought the same drive and returned the old one. Now after owning the new drive three weeks into it it starts freezing again, just like before. I'm really confused and am starting to think its the MB. I really have no idea, just now I popped the startup disk and booted it into DOS I ran scandisk and it reported that the space available on my HardDrive was incorrect and I fixed that, restarted and now I'm typing this message and so far it hasn't froze..... was that the problem or is it the MotherBoard or is it the Hard Drive, I am really confused and upset. Any words or advise would be greatly appreciated. Thank you
Dan
 

A:Computer is Freezing

Read other 6 answers
RELEVANCY SCORE 33.6

After using the computer a few times, closing it, and re-opening it, my homepage freezes. What can cause this to happen? should i shut down the computer every time???? thanks for your help.
 

Read other answers
RELEVANCY SCORE 33.6

My pc keeps freezing and i have to do hard shut downs to restart it and after checking the 3 times it has done it today i got the following reports can anyone shed some light on this for me :-

19/02/2011 15:29 Windows Error Reporting Fault bucket 1633480447, type 5
Event Name: MSHTMLLAYOUTHARDASSERT
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 8.00.7600.16385 (win7_rtm.090713-1255)
P3: mshtml.dll
P4: 8.00.7600.16385 (win7_rtm.090713-1255)
P5: 0x0028864D
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\john\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_iexplore.exe_b1fe3d529dfa1b3013b1119c08cd0499f692_02316394

Analysis symbol: 
Rechecking for solution: 0
Report Id: 169e3ec0-3c3d-11e0-8dfa-00155838e200
Report Status: 0
19/02/2011 15:30 Windows Error Reporting Fault bucket 1520550789, type 5
Event Name: RAD... Read more

Read other answers
RELEVANCY SCORE 33.6

Hey,

This is my first post with this site and I look forward to learning as much as I can and sharing my knowlegde with everyone else. The problem I am having well one of them anyway is PC freezing. Its at random times but only seems to be when playing games :-(. That for me is a big problem. I THINK the problem is that I am using a nvidia chipset and a ATI card but well see.

SPECS:


Asus A8N-SLI nForce4 SLI
AMD Athlon 64 3700+
Sapphire Radeon X1600XT 256MB PCI-E
Zalman CNPS9500 AM2 Heatsink (works great)
seagate 320GB HDD sata2
Western Digital 250GB sata2
Western Digital 120GB sata
OCZ 1GB (2x512MB) PC-3200 DDR400 Dual Channel
OCZ PowerStream 520W SLI
plus 6 fans to movve air around good quality fans


Now I did try and fix it myself but had no luck. It is currently overclocked a bit and temp is at 38°C idle and maxed at 45°C with load. I have reverted back to stock settings in bois and still deos not help just makes my computer slow. I can not update bois because there is no new ones and I have the latest drivers. My voltage is sitting at 1.47 and is automatic determind by my bois. I have done bench marks with 3d mark 06 and it geos though fine and I can do burn in test on all my hardware fine.

So why deos my games lock up when playing games and not when doing other things? and how to fix problem?
 

A:Computer Freezing :-(

Hi & Welcome to Techspot!!

What is your video card's temperature? Those X1600 cards tend to run a little hot :hotbounce
 

Read other 6 answers
RELEVANCY SCORE 33.6

my comp keeps freezing randomly, and i'm pretty sure it's got something to do with malware.. i've tried installing avg but whenever i try doing that the comp freezes and i have to restart....
Here's the HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:41:20 PM, on 3/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Documents and Settings\Varun.SABLOK.000\Desktop\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.6.0_04\bin\jucheck.exe
C:\Program Files\Commo... Read more

Read other answers
RELEVANCY SCORE 33.6

Hi, this is going to be quite vague, but when I view flash like YouTube videos etc and play music my computer seems to freeze then restart. Any one know what this could be?
 

A:Computer Freezing

Read other 11 answers
RELEVANCY SCORE 33.6

it started today- when I click on a web page to either open or switch to another tab (Mozilla is my default) my computer first starts slowing to a slugs pace, then stops altogether. AVG isn't finding anything nor are the scans from different antispyware programs. Don't know what else to do.
The last couple of days, when typing in my google toolbar my page starts jumping up and down. From what I've read online it could be my monitor period, but it is only 2 years old!
Back to the freezing- the only way I could get back online was to create a blackout ( flicked off the power bar switch).
Here is what hijack this says:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:57:37 PM, on 18/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\CDProxyServ.exe
C:\WINDOWS\system32\sv... Read more

Read other answers
RELEVANCY SCORE 33.6

Hello
I am using win 7 sp1. From the past 2 days i am facing issues with my computer. It freezes up in normal mode but works fine in safe mode. I havent downloaded anything new on my system. I have tried scan using hitman pro and malwarebytes nothing found. Ran sfc/scannow which was fine. Processor is not heating up as Temp is around 42 Max. Did a system restore but it still froze after that. Uninstalled and reinstalled video drivers from device manager. I dont have a external video card its onboard. I have 2 sticks of 4gb ram installed even went ahead and reseated the ram and even tried one ram at a time but it still freezes in normal mode. I had two audio devices dfx enhancer and via high def audio. I removed dfx but still it freezes. I know there is some services which is maybe doing this i have already cleared my startup except kaspersky. Can anyone help me.

Regards
 

Read other answers
RELEVANCY SCORE 33.6

I have Webroot Spy Sweeper, Norton Internet Security 2005, and Microsoft’s Antispyware programs on my computer. I run them every night and check for updates every night. I signed onto AOL for the first time in like 2 months. I pay for an AOL account for my parents. When I started AOL a box popped up asking me if I wanted to scan my computer with AOL's Antispyware program, so I said ok. It found a key logger and an adware program on my computer that none of my other software was able to find. Any Ideas why nothing else found them? My computer problem is that my internet explorer windows keep freezing up, none stop. It also causes my computer to freeze up. It just started happening when I subscribed to a new cable company. I use a cable modem provided by them. I posted a HJT log about a week ago and had one thing removed. I thought it fixed my problem but it didn't. Any help is appreciated. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 1:25:50 PM, on 5/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Prog... Read more

A:Computer still freezing up. HJT Log

I am trying to learn how to fix this stuff. I fixed some things that I knew I did not need. So here is the new one.

Logfile of HijackThis v1.99.1
Scan saved at 2:26:04 PM, on 5/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Nort... Read more

Read other 3 answers
RELEVANCY SCORE 33.6

Hi, I have a Dell Studio 17 with Windows 7 & MSOffice 2010 It is freezing up so I ran it through the gamut over at the virus forum here:
http://www.bleepingcomputer.com/forums/t/524929/dell-studio-17-microsoft-office-2010windows-7-freezing-up-please-help/
 
and they said it's clean and to post here to run further diagnostics. 
 
Please let me know if you can help, thank you.
 
Naomi

A:Computer freezing

Hi .
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

Read other 14 answers
RELEVANCY SCORE 33.6

My computer keeps freezing up while playing Zynga game.

I have a Dell Insperion 530s Intel Pentium dual core CPU 1.6 GHz
OS Vista Home Premium 1.00 GB RAM

I am using AVG, and Advanced System care to protect my computer. I ran both and CCleaner and I am still have freezing up problems. Here is my saved log from Advanced System Care.

Logfile of Advanced SystemCare 3 Security Analyzer
Scan saved at 11:53:51 AM, on 1/2/2010
Platform: Windows Vista (WinNT 6.0)
MSIE: Internet Explorer v8.0 (8.0.6001.18865)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\Taskmgr.exe
O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - My Search BHO
O2 - BHO: My Search BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: WormRadar.com IESiteBlo... Read more

Read other answers
RELEVANCY SCORE 33.6

my Pc i s slow, freeze then restarted.Could you please tell me what is the problem?Thank you for your answer in anticipation.

Read other answers
RELEVANCY SCORE 33.6

Hi

At random, my computer freezes! The mouse will stop moving and keyboard will also not work and the only option left is to restart the computer. It happens randomly, sometimes in 1 min, sometimes in half hour. When restarting, it will run that scan and at times, the computer wud freeze there also.

Should I reinstall windows ?

Please help.

A:Computer is freezing

When you say run that 'scan', are you referring to a disk check? If so backup your files as soon as you can! Do you have a Windows disk, or can you borrow one?

Read other 2 answers
RELEVANCY SCORE 33.6

This is almost completly the same problem i got on my computer
So I hope I can get some help here from you folks..
http://speccy.piriform.com/results/Pk2MAp2egSkffYsYJztyOMT
 
And heres the big text from minitoolbox
 
MiniToolBox by Farbar  Version: 01-07-2015
Ran by Michael (administrator) on 06-07-2015 at 20:06:26
Running from "E:\Dokumenter\Nedlastinger"
Microsoft Windows 8.1 Pro  (X64)
Model: All Series Manufacturer: ASUS
Boot Mode: Network
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (07/06/2015 08:04:03 PM) (Source: Application Error) (User: )
Description: Programnavn med feil: IEXPLORE.EXE, versjon: 11.0.9600.17840, tidsangivelse: 0x555fe1bb
Modulnavn med feil: MFMediaEngine.dll, versjon: 6.3.9600.17489, tidsangivelse: 0x54658d1b
Unntakskode: 0xc0000005
Feilforskyvning: 0x00085de9
Feil prosess-ID: 0x864
Feil starttid for program: 0xIEXPLORE.EXE0
Feil programbane: IEXPLORE.EXE1
Feil modulbane: IEXPLORE.EXE2
Rapport-ID: IEXPLORE.EXE3
Fullstendig navn på feilpakke: IEXPLORE.EXE4
Relativ program-ID for feilpakke: IEXPLORE.EXE5
Error: (07/06/2015 08:01:07 PM) (Source: PerfNet) (User: )
Description:
Error: (07/06/2015 07:55:08 PM) (Source: PerfNet) (User: )
Description:
Error: (07/06/2015 07:55:07 PM) (Source: PerfNet) (User: )
Description:
Error: (07/06/2015 07:53:06 PM) (Source: Perflib) (User: )
... Read more

A:Computer freezing

I'd like to start with this report:
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html
 

Read other 3 answers