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Touchpad and Trackpoint buttons not working

Q: Touchpad and Trackpoint buttons not working

Hi all Can anyone help me diagnose a problem I'm having with a friends T410. The trackpoint and touchpad buttons have stopped working (both left and right click). I am forced to use the laptop with an external mouse. The trackpad and touchpoint themselves both work just can't click anything, I have tried uninstalling drivers and re-installing but that hasn't helped, have also run Hirens boot cd - Mini XP mode and the buttons don't work there either. Sounds like a hardware issue to me but would like a second opinion before I start pulling it apart! Many thanks Chris

RELEVANCY SCORE 200
Preferred Solution: Touchpad and Trackpoint buttons not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Touchpad and Trackpoint buttons not working

Hi whitehouse87,
Welcome to Lenovo Community! And happy to have you again.

As I understand that you are facing issue with Touchpad & Trackpoint buttons are not working in T410.
You have tried almost everything & I don't think so its related to software or drivers. You can check without drivers once whether clicks are working or not. Else its a hardware issue for sure

I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!

Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 91.6

Hello,I have an issue whith my new X1 Carbon (G7), that my touchpad does not react immediately when I click with the phisical touchpad buttons (ie. the buttons above the touchpad). It is noticable when trying to drag&drop an item, or when trying to use the scrollbar similarly (clicking and dragging). It works well when I use the lower area of the touchpad to "click". For example: I select a file in File Explorer with a click and immediately move my fingers on the touchpad to drag it somewhere else, but it only starts to move after a short moment. It feels like the touchpad does not want to react, but then it suddenly starts to work... I thought of driver update, but Synaptics driver is not available. Maybe it's an issue with the Microsoft drivers?Does anyone else have a similar issue? Thanks

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RELEVANCY SCORE 85.2

Hello, I updated my OS to Windows 10. Everything works perfectly except of trackpoint/touchpad. The first issue is really a critical one - trackpoint buttons are practically useless. Single button click causes the mouse click event multiple times - for example opens 6 new cards in a web browser instead of one. I've found another post here describing in detail exactly the same problem but the author didn't get any response, neither from HP nor the community: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Elitebook-8570w-built-in-mou... The driver delivered with Windows (which is also listed as compatible with Windows 10 on HP's 8570w support site http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5257503&swItemId=ob_152050_1&swEnvOid=419... version 19.0.12.0, causes the problems I mentioned earlier.The updated one from Synaptics website (19.0.19.1) additionaly prevents the OS from detecting the middle button... Additionally, the only gestures I can use are the basic ones - no advanced 3- or 4-finger ones (please don't tell me that the hardware is incompatible because similar gestures worked on Windows 8.1 I used earlier). I have a dual boot with Win10 and Linux and on Linux everything works flawlessly, so it's definitely not a hardware problem What should I do to make my touchpad and trackpoint fully functional?

A:HP EliteBook 8570w Synaptics touchpad/trackpoint buttons and...

Hello HP? As you can see, there are multiple Elitebook 8750W users with this same problem on Windows 10!  

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RELEVANCY SCORE 78.4

I got my X1 Extreme sealed from my local distributors and I started it, applied all Windows updates and installed everything in Lenovo System UpdateBut the TrackPoint and its left/right mouse buttons don't work at all. I also don't have any options for customizing trackpoint or trackpad beyond windows' basic onesI noticed there are two versions of Symantec UltraNav - one for Windows 10 1803 and one for older versions.I installed the older version, and now I have the trackpoint/trackpad options, but trackpoint is grayed out, while trackpad can be edited. Reinstalling the 1803 (latest Win) drivers again causes the options for trackpoint/pad to disappearI checked bios and tried disabling and enabling all 4 combinations of trackpoint/trackpad, but it did not help.Any ideas what that might be? Since latest Synaptec UltraNav drivers don't display additional options in Mouse Options, I guess it's because they don't install properly (trying to manually click the two apps in C:\Drivers\UltraNav\XXX gives me an error -"Either you need a new certificate installed for this app package, or you need a new app package with trusted certificates."and it fails to install - though the official installer says it installed correctly).So it points to the latest X1 Extreme Symantec drivers being faulty

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RELEVANCY SCORE 78.4

The TrackPoint buttons on my A485 are behaving oddly. The Left button is acting as a simultaneous left+right click (clicking opens up context menu, but I'm still able to drag windows around, etc.). Right and Middle buttons are not functional at all. It seems to be a hardware issue as it persists across Windows 10 and Linux (I've tested in Arch and Ubuntu). Are there any solutions for this, or should I send it in for warranty?

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RELEVANCY SCORE 77.6

If anyone has acces to the connections/schematics for the M4600 touchpad/button assembly, I'd love to see them! For some reason both the right buttons have stopped working. Tried to disconnect/reconnect  the 14 pin "touchpad cable from the mainboard, but unfortunately this did not do the trick. Need to look a bit deeper - so would love to see the schematics or at least the pinout of the connector(s)... (It's a button - how hard can it be to fix... ;-)
Thanks and best regards,
 Anders

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RELEVANCY SCORE 77.6

Hi, I couldn't find any working solution via Google, so I hope somebody can help with this... I installed a fresh Windows 10 Pro on the Lenovo Yoga S1 and now the three buttons above the touchpad are not working, the TrackPoint is working fine. I tried Installing the Mouse  Touchpad driver from the support website (UltraNav 19.0.17.140) but no change. The update utility does not suggest anything to install. In device manager there are two unknown devices:ACPI\INT33A0\0ACPI\BCM2F10\0 This might have to do something with it... On the support website I cannot see any ACPI driver for this model, is this right?  ThanksGideon

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RELEVANCY SCORE 77.6

Good Morning. I have an issue with a T570 laptop's trackpoint BUTTONS. Machine is running Windows 7 Pro. When the "generic" Microsoft Compatible PS2 driver is installed, the Trackpoint and 3 Buttons work with no issues, however you lose all gestures on the touchpad. When any version of the Synaptics driver I can get my hands on is installed, the Trackpoint continues to work, however the 3 buttons die. The trackpoint check box in the UltraNav settings tab is checked. If I uncheck, the trackpoint stops working (as would be expected). Checking it again allows the Trackpoint to work but the buttons remain dead. Without being too long winded I do want to throw out there that this laptop is in an Enterprise environement and was imaged using a build from T560.If the Windows 7 OS that came from the factory is left on the machine, the Trackpoint buttons function with no issue.Note that the driver versions of both the MS Compatible PS2 driver and the Synaptics driver between the Factory image and the Enterprise image are the same. I'm sure the solution is buried in the registry somewhere, just not sure what to change or delete entirely to get the buttons reenabled. Any assistance is greatly appreciated. Thank you!

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RELEVANCY SCORE 76.8

Hi everyoneI'm in a bit of a pickle. My old keyboard on my x230 (running win10 pro) was utterly worn out so I decided to replace it which is easy enough. However now the mouse buttons for the trackpoint are not working. The trackpad and the trackpoint itself along with the rest of the board work "flawlessly" but not the three buttons for the trackpoint. I'v tried removing and reinstalling the Synaptic drivers, both the newest version and an older one recomended on a different forum. I have triple double checked the board connection is firmly attached and that all the settings in both BIOS and the synaptic panel are set as normal but still no luck. Any help or advice to solve this would be greatly appriciated.

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RELEVANCY SCORE 76.8

Hi everyone!I'm in a bit of a pickle. My old keyboard on my x230 (running win10 pro) was utterly worn out so I decided to replace it which is easy enough. However now the mouse buttons for the trackpoint are not working. The trackpad and the trackpoint itself along with the rest of the board work "flawlessly" but not the three buttons for the trackpoint. I'v tried removing and reinstalling the Synaptic drivers, both the newest version and an older one recomended on a different forum. I have triple double checked the board connection is firmly attached and that all the settings in both BIOS and the synaptic panel are set as normal but still no luck. Any help or advice to solve this would be greatly appriciated.

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RELEVANCY SCORE 75.2

 The trackpoint is disabled (greyed out and not ticked) in the ultranav tab mouse properties. Touchpad is enabled, however also not working. The trackpoint and the three buttons never worked since I got this Laptop. Meanwhile, I tried the following: - Disable/Enable in BIOS- Update BIOS to latest version- Re-install Ultranav drivers (several times)- Update all WIN10(64Bit) updates- Update all Lenovo updates from Lenovo website.- Install  uptodate driver I can find on the Synaptics website. None of them worked, nothing changed.Please help!

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RELEVANCY SCORE 74

So, during the windows installer, no mouse. I couldn't see the pointer, neither the touchpad or trackpoint worked. I managed through using the keyboard, then once I got to the desktop I installed the "Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad" driver and rebooted. Still not working. I installed the thinkvantage system update, it detects no updates. I installed the service bridge. No updates. I then made a linux live USB that I use to install manjaro on all my laptops, yes everything worked out of the box on my previous x1 carbon. Touchpad doesn't work, xorg doesn't even recognize any touchpad present. Anyone else have this? Any solutions? This is actually my 2nd X1 carbon; the first works well but the mouse buttons are loose so Lenovo promised waived restocking and shipping with the purchase of a new order of equal or greater value; I ordered another one with plans to return the first one, because I really needed to keep it for work while I waited for the new one. The new one is actually flawless in terms of build, mouse buttons are solid, the CMOS battery is not loose and producing a rattling noise as it is in the first one, and the bottom cover doesn't have the clicking noise that so many are afflicted with. Really I'm willing to try anything to fix the touchpad.

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RELEVANCY SCORE 74

Good Day!I'm from the Philippines and I bought a refurbished thinkpad p50 from the US at 2016 and I extended its NBD warranty until June 1, 2018. The touchpad and trackpad suddenly stopped working a few weeks ago and it seems that the bios can't recognize them. The wifi reception seems to have also weaken, requiring me to be closer to the wifi source than before. I also tried reinstalling the drivers but it can't still identify the two pointing device. I'm actually planning to ship it to the US this week before my NBD warranty expires, but I don't know anyone from the US right now to avail the NBD service. May I know which address must I send it to, and the proper procedures to avail the repairs?I already spent $170 for the warranty extension last year, and I'll be spending another $100 for the DHL shipping to the US. May I also know if Lenovo will answer the shipping back to my country, since if not, I'll be spending another $100 for it to be shipped back to the Philippines?I also tried calling the service center from the US but I kept on having long calls with no response. Thanks!

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RELEVANCY SCORE 74

Hello,My touchpad and TrackPoint stoped working after installing the 8/30/18 Synaptics driver from the t480 driver downloads.Before that, i had installed build 18204 from the Windows Insiders skip ahead and noticed that the TrackPoint did not work, but the touchpad did, so i decided to go install the newest drivers. Low and behold now both devices do not work. I took the issue to a large Tech Support discord found here: https://discord.gg/B8P97FhThe person helping me could not find a solution and pointed me to the Microsoft Community discord serverThe Microsoft Community server did do or say anything about my issue so i moved onto https://support.microsoft.com/After starting a thread on there I got help from someone, but all of the solutions given to me did not work, my ms answers thread is here: httpsbit.ly2LNnTf7 At this point, after installing or reseting windows at least 5 times, this is no longer a Microsoft problem, so i decided to come here.Everything after this point is happening on a stable public release of windows like version 1703 or 1803, not an Insider buildNote that the Touchpad has not worked on public version 1803 & 1703, and does not work on Insider builds 17723, 17713, & 18204 so far. Even with the propper drivers installed, any and all touchpad input is not registeredWindow as seen here, but even though it says the touchpad is on the touchpad does not workAfter seeing that Settings is lying to me, I decide to check device manage... Read more

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RELEVANCY SCORE 74

Recently got a new Carbon x1, and everything was working fine, but once I closed the laptop and when I woke it up neither TrackPoint nor touchpad was working. Reboots didn't help. Tried installing Synaptics drivers - it said there was no device for update. Device manager detects the touchpad as Microsoft mouse with corresponding drivers (screenshot attached).  Also tried installing update for TrackPoint from the drivers list, it said it needed a reboot to install, after reboot there was an error window that suggested trying once again, several times I saw this message.Anyone have this? Are there any possible solutions?(Searched on the forum, but the solutions were not for my case or didn't work)P.S. It would be kinda stupid for a $1500 laptop not to work because of a touchpad

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RELEVANCY SCORE 73.2

Hi, After dropping my laptop, both touchpad and trackpont have stopped working along with buttons on touchpad. I am wondering if I need to replace keyboard and touchpad or should I have a look at something first before doing this. I've checked Hardware maintenance manual and couldn't find any related information regarding this. 

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RELEVANCY SCORE 73.2

Hi guys, i´ve a problem, buy a t430 used a few di ays ago, so i reinstalled W10 then installed all drivers, i gone in the bios and checked than Trackpoint and Touchpad option were enabled. Everything was fine but the trackpoint option in mouse options was disabled. So i upgraded the bios (and i reinstalled drivers), but nothing, migrated the system to Uefi from Legacy (with W10 utilitie) and reinstalled the drivers, but nothing.If i desactivate touchpad option in the Bios the trackpoint starts to works. (but obiously the touchpad doesn´t work).Idk what else to do, i really would like to use the two options at the same time.

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RELEVANCY SCORE 73.2

I have a Thinkpad T440S and have a problem that many have reported. The trackpoint and touchpad initially work upon bootup but then stop working after a few minutes.I believe I've tried everything (uninstall/reinstall drivers, replace keyboard, replace hard drive and do a complete reinstall of all software, update everything, etc etc etc). Nothing works and the only reason I can still use my computer is that a wireless mouse will work. It's time to get a new computer. I've bought Thinkpads for more than a decade but I still see this problem being reported for the T470 so Lenovo can't or won't bother to fix this. Any suggestions for a different brand and model? I do like the trackpoint so does that mean Dell is my only alternative?

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RELEVANCY SCORE 73.2

Hey there! Just today, a rather big problem came up on my T430: The Synaptics Ultranav Driver seems to have stopped working.Keyboard is still working fine, and touchpad also works after uninstalling Synaptics Ultranav. Trackpoint never works and Touchpad stops working as soon as Windows (automatically) reinstalls Synaptics Ultranav. Both are enabled in BIOS. I've tried pretty much anything, from reinstlaling Synaptics drivers (multiple times) to updating BIOS. I'm at a loss here.I'm absolutely positive that this is a problem on Synaptics' side. This is what their controls panel looks like:As you see, touchpad and trackpoint are greyed out. Again, they're enabled in BIOS and I can rule out any hardware-side problem. Any kind of help would be highly appreciated.

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RELEVANCY SCORE 73.2

Hello, I'm new here and I was hoping that someone could help me with my laptop.I have a IBM Lenovo T410, that was working very well with Windows 7 Professional, including the Touchpad and Trackpoint. Meanwhile, the hard drive got broke down and I decided to replace him with a SSD and upgraded SO to Windows 10, and then the problems became with Touchpad and Trackpoint. I already installed all the drives that I have found on Internet and on Lenovo forums and support pages but none works. Every time that I go to Control Panel > Mouse I get an error that tells me that there is a problem with Synaptics device, telling me to uninstall and reboot. Meanwhile, I installed windows 8.1 Pro, guessing that it could have some incompatibility with Windows 10, but the problem remains the same. Can anyone help me with this? How can I solve the problem? Where can I find the right drivers for my device?Thank you very much!   

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RELEVANCY SCORE 73.2

Suddenly my trackpoint and touchpad not working . I have update  newest synaptics driver but nothing happen . in BIOS setting i didn't see touchpad & trackpoint :/  , help me , pls  ??

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RELEVANCY SCORE 72.4

Hi all. I've seen this issue posted about many times before and can't get a hold of lenovo. When I try to use the "contact us - email" page the link doesn't work!  I have a x250 I purchased in 2015. It has been working great until recently. I usually use the trackpoint and have the touchpad disabled. Recently it just stops working and the only way I can get the mouse to function again is by using an external standard mouse. When I go to mouse settings it doesn't even recognize that I have a touchpad/trackpoint, even after installing updated ULTRANAV drivers. This also extends to the keyboard, some days the keyboard will not work at all. The only thing I can do is restart 100 times and cross my fingers it works one time. I've tried moving the mouse at the login screen, pressing firmly on the touchpad, etc. Nothing works aside from the off chance it cooperates after restarting.So, I have updated drivers numerous times for windows 10 and yet my trackpoint/touchpad still seem to rarely work. I am out of a warranty on this so I'm not sure what to do. My boyfriend is suggesting a factory reset, does anyone think that will work or have any other ideas? Thanks.

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RELEVANCY SCORE 72.4

Hello, anyone solved this problem or advice please ? The Touchpad and Trackpoint stop working when an external mouse is connected.  Tried several different USB / Bluetooth mice.Also tried in a different T480 Laptop, same issue follows. The option "Leave touchpad on when a mouse is connected" is ticked on in the Touchpad settings. Thanks.

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RELEVANCY SCORE 72.4

My trackpad and trackpoint died while I was editing text (no load, no updates, just typing and stuff). Trying to fix that I successfully updated BIOS on fresh windows installation and tried to update touchpad/trackpoint firmware, but got errors, similar to the ones in that thread. In particular, I am getting :"fail to enter transparent mode" error on the trackpoint firmware update"0x0" error on the touchpad firmware update No found solutions helped. Any thoughts or ideas? Warranty service is not operating at the weekends, so I would love to hear any suggestions.

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RELEVANCY SCORE 72.4

Hi All, I've had a rather weird problem over the past week. I'll be working on my computer and everything is working fine, until I eventually close/reopen my laptop after which point in time the TouchPad and TrackPoint stops working completely (e.g. I can't move the cursor, I can't scroll, I can't click...but I can use the keyboard). Note that this doesn't happen 100% of the time but more like 85%. If I restart the computer, 9 times out of 10 that resolves the problem, but it's not the most elegant solution in the world. Interestingly, my USB mouse still works even when my TrackPad isn't working, thus I can't tell if it is a hardware or software issue. Does anyone have suggestions as to how to proceed? I'm running Windows 7 (64-bit). Thanks!Z

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RELEVANCY SCORE 72

Dear All,  My Thinkpad P52 are working fine. But after i'm updated the TrackPoint Firmware Update Utility version 07 Nov 2018 from lenovo office site, my  Touchpad and Trackpoint stoped working.  I'm retry install but same error  After restart Windows, i seen this error "PS/2 Mouse Not Detected"  I looking on this forum, and seen many people was installed this firmware got same error ! X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint : forums.lenovo....  This issue solved when Lenovo release new version to fix this error on X1 Carbon, but on Lenovo Thinkpad P52 still have error and we waiting for solutions to fix this. My Thinkpad P52 : Win 10 x64 , I7, P3000, 32GB ,1TB PCIeBIOS Version:  N2CET35W (1.18)BIOS Date:       2018-12-14Machine Type Model: 20M9CT01WW This's my log of TrackPoint-Flash Utility v1.0.0.38 (on lenovo website show this v1.0.0.4) ****************************************TrackPoint-Flash Utility v1.0.0.382018-12-22 10:41:52[10:41:52.303] IAP_MODE: TVSU_FLASH_FW[10:41:52.303] Command Line: "C:\DRIVERS\WIN\Elantech_TrackPointFW\FWUpdate.exe"[10:41:53.898] default interface: PS2[10:41:53.898] OS: 64-bit[10:41:53.929] [WARNING]: 1.6151-1.6399(0.0248) :Write 0x00 => TimeOut[10:41:53.960] IsElanTP: 1[10:41:53.960] Load image file: C:\DRIVERS\WIN\Elantech_TrackPointFW\PSG8E8_RANKA_fv11... Read more

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RELEVANCY SCORE 72

Hi, I put my laptop to sleep mode (AC Adapter on) for 7 hours, then both trackpoint and touchpad stopped working. OS is Windows 10 pro. I updated the UltraNav, the auto-detect system update webpage shows that I am using a T470 (Type 20HD, 20HE) Laptop (ThinkPad), and "No drivers are required to update for your machine". And also I load the setup to default from BIOS (both trackpoint and touchpad are "ON") None of the current solutions I can find on the forum works, so please help me !

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RELEVANCY SCORE 69.2

Hi,

I have a Toshiba Satellite A200-27Z. It is a fairly old laptop running Vista but there are no plans to get rid of it yet!

A couple of weeks ago the touchpad and mouse buttons stopped working. There was no lead up to this, just suddenly stopped. This lead to a second issue with my wireless connection which I eventually had to solve by re-installing Windows (I sought help in this thread http://forums.techguy.org/windows-vista/1125652-wireless-password-not-accepted.html#post8906770).

The fresh install of Windows fixed my wireless issues but strangely the touch pad and buttons still don't work at all. Given that I just installed Windows with all the drivers does that mean this is a hardware fault? And is there a way to fix it or do I now have to rely on the USB mouse?

Thank you in advance for any help,

John
 

A:Touchpad and buttons not working

Since you re-installed Windows with fresh install of drivers for the touchpad, chances are good that it is a hardware failure.
 

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RELEVANCY SCORE 69.2

Inspiron  5565 Windows 10.  Touchpad buttons worked fine until yesterday.  They are not stuck and both left and right buttons click when pushed.  Touchpad setting have not been changed. Please help.

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RELEVANCY SCORE 69.2

hi. I need help for my Vostro 1500 laptop. suddenly the touchpad buttons located right below the touchpad have stopped working. everything else is working fine including the keyboard and the touchpad. i have tried uninstalling and re-installing some of the drivers, but still it doesn't work. Please help.

A:touchpad buttons not working.

Someone Help me too, i have the same problem.....

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RELEVANCY SCORE 69.2

Someone Help me too, i have the same problem.....

A:RE: touchpad buttons not working.

Hi MRIGANKPAWAGI,
What is the exact system model? Are both the left and right buttons not functional? Are these buttons mechanically functional or are they stuck? What is the current OS installed on the system? Does the touchpad register a click?
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. 
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 68.4

So I have 2 hp 15 laptops on the left button has been smashed the flat spring type thing won't pop back up so I took the mouse buttons from the other and removed the broken button board and the replacement wouldn't work and made the touchpad not click also when replacing the button board do I need to install/reinstall drivers for it .?

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RELEVANCY SCORE 68.4

I have a brand new Yoga 300 straight out of the box and the touchpad buttons (right and left click) do not work. If I connect an external mouse it works normally. Is this a common problem or is this device faulty. Thank you in advance for any suggestions.

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RELEVANCY SCORE 68.4

Hi, My TouchPad buttons are not working anymore. I don't know if the problem is a hardware failure or that the buttons maybe have been disabled by mistake.I have checked the UltraNav settings in the control panel as reset the values to default without any luck.Furthermore I have checked the bios settings which were set to the default values. I'm not using a mouse or any other pointers. Does any one have any suggestion before I return the T410 to the dealer for repair. The T410 is 2 weeks 'old'.




_______________________________________MolsenThinkPad T510 : 8GB : Intel Core i7 : Win7 Pro 64








Solved!
Go to Solution.

A:TouchPad Buttons not working anymore

Does the touchpad itself work? but not the buttons?

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RELEVANCY SCORE 68.4

hello all. i have an t450s, and after ai install drivers for synaptics touchpad, the 3 buttons stop to work, and in the properties, the option is grayed out. but if i delete the drivers completely, the buttons work fine. also, i have tried different versions of the driver, the problem remains the same. does anyone know how to solve this problem?


























Untitled.png ?33 KB

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RELEVANCY SCORE 68.4

I am only able to use my plugged in mouse, I have checked the device drivers, says all are up to date.  The keyboard on the machine is working it is only the touchpad that seems to be disabled, I have also changed the setting but to no avail. 

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RELEVANCY SCORE 68.4

Yesterday the left and right buttons on my touchpad started to mess up. Clicking the left button sometimes wouldn't do anything and sometimes it would bring up the right-click menu. I would have to right-click something first before I could do anything to it with the left click nearly all the time. The right button sometimes won't bring up the menu and sometimes it will but only for a second. There are also random times where the menu will pop up when I just barely touch the right button.

I've already checked the mouse options and they're all set correctly and also reinstalled the correct driver from Vaio's website and nothing works.

The only thing that's happened when the buttons started messing up was that my computer was badgering me about restarting to complete a few updates. I also watched a movie too though that was about a day or two before, so it might either be something from the update that my computer can't handle anymore or a virus, least that's what I think but I don't know anything so I'm asking you guys.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 146122 MB, Free - 36315 MB;
Motherboard: Sony Corporation, VAIO
A... Read more

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RELEVANCY SCORE 68.4

I bought the lenova yoga 300 few months back for my daughter and she was using it. Just today I was checking with her and she indicated the left and right buttons in trackpad never worked from day-1. I tried updating drivers, no use. Should I return it? no other options?

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RELEVANCY SCORE 68.4

i have problem, i have new computer (bought it few days ago) and i cant use my touchpad while holding any button(in any program.its  not virus i didnt download anything, please help. Maybe i have to download drivers or something like that?

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RELEVANCY SCORE 68.4

After having to re-install Windows 7 on my laptop I've found that the trackpad and associated mouse buttons are no longer working. The keyboard works fine.The touch screen works fine.When I inserted an external mouse, it automatically installed the driver and worked without issue.I installed the Synaptics TouchPad Driverbut that didn't make any difference. I also tried removing the battery, holding the power button for 30 seconds, re-instering the power cable (but not the battery) and booting up the latop.  It was working fine before the re-install so I can ssume i's not a hardware fault and if the keyboard works the interface cable is also working... Just wondering if anyone has had the same issue and can suggest anything?  

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RELEVANCY SCORE 67.6

The touchpad on my laptop has stopped responding to taps and clicks (physical button).  The touchpad continues to works to move the cursor, but will not tap or click to select.  The touchpad is NOT off and I have double/triple checked the Properties for the Synaptics ClickPad and all is in line with the HP self-help guide.  Please help!

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RELEVANCY SCORE 67.6

Hi all,i am new to this forum,i bought t420 last mounth from USA. Yesterday i spilled liquid on the clicks on touchpad. The right button works but it freezes sometimes, left doesnt work at all. Because i am in Europe now,the warnity does not cover.Do you have any idea how it can be fixed. Also the ultranav buttons dont work. With external mouse it works.Could you send me a link from a trackpad or some ideas.Thanks in forward.













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A:Touchpad buttons not working on lenovo t420

I guess the only thing to do is to take it apart and clean it;http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/0a60007.pdf 





_______________________________________________________T420s, i5-2520M @2.5, nVidia 4200m, 8GB DDR3, OCZ Vertex 3 Max IOPS 240GB SSD, Hitachi 320GB @7200rpm ulrabay, 8Pro x64T61, Centrino Duo @1.8, GM965, 4GB PC2-5300 DDR2 @667MHz, OCZ Agility 120GB SSD, 7Pro x64

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RELEVANCY SCORE 67.6

Has anyone else had an issue with the P50 and the synaptics driver?  If we install the driver from 2016 then the buttons do not work only the mouse cursor. If we delete the driver and let the 2015 driver install then all the buttons work fine.  Install the newer driver from last week and the buttons break again.   All 6 of our P50 machines are doing this that we just got. Anyeone else seen such odd driver behaviour?

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RELEVANCY SCORE 67.6

Hi, whilst on my laptop today for no apparent reason my touchpad decided to stop working properly, it will still move the mouse around the screen, however does nothing when I double tap anything. The left click button has also ceased to work at all, click and nothing the right hand button is working fine.

I have reinstalled the drivers and I am currently using a mouse via the USB port which is working fine. I have also checked the options to make sure that the left click hasn't been assigned to another button or something odd like that. I'm afraid I really am at a bit of a loss as to what could be wrong.

If anyone could please point me in the right direction I'd really appreciate it!! Thanks guys
 

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RELEVANCY SCORE 67.6

my daughter received the above from f. christmas. the touch pad and associated buttons have stopped working - no cursor. how do we get it working again? Rod+

A:Satellite C50-B-189 touchpad and buttons stopped working

Hi, this is due to the pad driver (which is bugged), just kill the process using CTRL+SHIFT+ESC AND THE TAB plus DOWN ARROW to navigate to the target process. I have to do this each starts.

From tomsguide (november 2014):





These fixes don't help, all that happens is, after some time, the touchpad fails again. While Toshiba works on this, I have figured out a quick, effective workaround. This is for my new Windows 8 Toshiba.
Press CTRL ALT SHIFT to get your processes to come up. Find the Touchpad "enhancer" process. End the process. Your touchpad will work fine until next restart at which point just repeat this step.
If you are struggling to end the process without being able to use your touchpad, I found a curious thing out. If you hold a mouse click down, you can move the mouse arrow with the touchpad just fine. Its a bit... inconvenient...but all you need to do this for is to end that process and after that you can use the touchpad normally.

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