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System will only start in Safe mode, Clean virus in safe mode

Q: System will only start in Safe mode, Clean virus in safe mode

I recently attempted to clean my brother's computer after he aquired a virus from the torrent file program he uses. Regardless, I cleaned a trojan and a backdoor from his system from safe mode. I can not boot in normal mode. Everytime i try the system gets hung up at the windows loading screen then the screen turns black and sits there. I have to hard reboot. I ahve used a repar CD and i have come across an error 0x800700b7, i have also recived this when i tried to work around this problem "identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795}"

OS= Win 7

RELEVANCY SCORE 200
Preferred Solution: System will only start in Safe mode, Clean virus in safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: System will only start in Safe mode, Clean virus in safe mode

You can spend a lot of time trying to fix the boot problem and clean the virus from the computer, or you can nuke it and reinstall Windows. I wouldn't bother trying to fix it, personally - I'd back up what I could and then I'd install Windows again.

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RELEVANCY SCORE 124.8

There was a warning in my task bar saying my system was at risk. I thought it may have been Antivirus 2009. I ran a Symantic, MalawareBytes, Adware and TrendMicro housecall scans. I also did a clean disk. Now my computer only will start up in safe mode a regular boot fails. My Log is below, this log was run in safe mode. I appreciate the help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:41:30 AM, on 12/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://findloss.com/home.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://findloss.com/home.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNets... Read more

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RELEVANCY SCORE 122

Hello,

Recently my dad's computer had a corrupted hive and boot.ini. Via this website, I was instructed to run a chkdsk /r while in the recovery console. Everytime I used his OS disk to get into the recovery console, it prompted me for a password and I didn't know it (nor could I leave it blank). I decided to use my OS disk from my computer and I could fix the problem. Now, though, everytime I startup the computer, it prompts me to start windows normally, in safe mode, in safe mode with networking... To give further information...on that same screen there is an option for Windows XP and Windows XP Home Edition. Don't know if that has something to do with it. They both work though when I press enter on either one. Could anyone help me stop the computer from prompting me??? Thank you for any help.

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RELEVANCY SCORE 116.4

ok i have a huge problem, i no virus scan capabilities in safe mode and in safe mode with networking, now i have tried to go back to reg. booting, and see if it is installed corectly, and from the looks of it, it is all icons and file folders are there and working.....now when im in either one of the two safe modes wither im on the amnstdr or mine the software will not open and it won't open, here is what comes up when i try to open it from program files:

"Faild to start the Symantec Management Client service. Error code returned:
0x8007043c
i am getting frustrated badly with this, i am running XP home ed. on an ACER aspier one, (say what you want but its practical) and as you can tell i am running live update/Symantec Endpoint Protection
and yes everything is up to date, i have waxxed the backdoor troj. with no prob. but i am needing help tring to fig. out how to solve this prob so i can make shure i completly killed the attack...thanx

A:No virus scan in safe mode or safe mode with netwrkg

Hi and Welcome to BleepingComputer,

Not all anitvirus programs work in safe mode, I don't know about Symantec but I do know my ZoneAlarm does not. I do not see the reason to run it in safe mode. If you are really wanting to run stuff in safe mode, run SuperAntiSpyware in it and just run your antivirus program in regular windows.

Btw, it sounds like you had something on there that has backdoor capabilities and if that is the case, then unless you reformat the computer, it will never be truly safe again.

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RELEVANCY SCORE 114.8

Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

A:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 112.4

I've got some issues with my desktop PC that have me going I'm assuming its infected with malware, trojans, etc...

Can't access the Internet with either browser IE Explorer or Firefox. I try to boot into Safe Mode but when it starts to do its boot, it then crashes and re-starts the system every time. I can only boot in Windows normal mode (Windows XP). I cannot run either scanner - Spybot S&D or Malwarebytes. When I try, I get the error message,

"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item".

I'm logged in as Administrator with all permissions so I don't get how I keep getting that error. Also, I've tried uninstalling and re-installing Malwarebytes. I can then start the program and it puts me at the program start screen, but when I click on "Scan", it begins its scan and then crashes....everytime. Then when I try to restart the program, I get the error message mentioned above. Same thing with Spybot S&D.

Here is the log:

Running from: M:\Win32kDiag.exe

Log file at : C:\Documents and Settings\Don\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...

Found mount point : C:\WINDOWS\$hf_mig$\KB925720\KB925720

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB944338-v2&#... Read more

A:System will not start in Safe Mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 111.6

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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RELEVANCY SCORE 111.6

Hi Guys n Gals , my name is Mark , I have an old laptop I am trying to get going , it has never been online so its not a virus , and the cd rom does not work , and no USB sticks have ever been plugged in all it was used for was playing bejewelled the old one and windows games , not pad then kind of tasks . once shut down moved to new place , unpacked , it would not start up.   by this I mean ... the screen that shows up usually after a improper shut-down .... Safe mode ... Safe mode with network .....  Start windows normally ... that screen ...  no matter what selection I make it freezes there and I can no longer move or alt cntr del ... nothing works .. power button . also Its so old i cant figure out how to boot from usb as the cd rom does not work . I thought I figured it out , but it kept bringing me to the start normally ,,, safe mode ... safe mode with networking screen after 15 seconds of black screen , witch is the reason I thought it was working because generally when I boot other computers the screen goes black with the small flashing thing in the corner for a few seconds then starts booting windows , but this one brought me to that menu then froze ...   
here is a pic of the menu i speak of .
 
 ACER TravelMate 4000 Series MODEL: ZL1
 
Thank you very much for reading my post!
 
Mark

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RELEVANCY SCORE 111.2

Trying to clean a Rogue Virus from Win XP. Got this Virus over the weekend which installed Security Tools 2011. I was able to boot into Safe mode and clean it using Malwarebytes. All was good for 4 days and now I've got a Virus again. This one has a different name and didn't actually install any icons, but I'm not actually sure that its a different Virus. I googled the name of this virus and it shows as an Alias to the virus I got this weekend. So, did I not successfully remove it or did I just get it again?

I guess that doesn't matter much at this point, because I need help removing the one thats here now. I ran a full scan with Microsoft Security Essentials yesterday and it showed that it had removed a Rogue: Win32/Winwebsec. So I thought all was good. I continued using the interent for a couple more hours and shut it down. When I restarted it later it wouldn't boot up.

Actually it boots the first screen, where you have the option to press F1 to enter setup, etc. Well, for me, that is the only thing I can access. If I try to F8 or F10 the screen goes black, the white curser starts like it normally would, drops down a few lines and then stops. It just sits there and blinks. At that point no keys work, not even ctrl+alt+del, so the only way to shut down is by button.

My pc is almost 6 years old and didn't come with any disks and of course I dont recall burning a copy as suggested. Even if I did make the XP Recovery CD, I don't have it any... Read more

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RELEVANCY SCORE 111.2

Hi,

Just the other day i reset my computer but to my surprise it did not load up XP, instead it stayed with a black screen with a flashing underscore in the top left hand corner. I thought it meant it was taking longer to load but it is just stuck there and i can't access my files!

i can hit f2 and enter bios but not too sure if that can help me. pressing f8 doesn't open up the safe mode option page, i think it's stuck in a screen before that is enabled.

how can i fix this from bios or are there any variables i haven't considered?

there are no disks/cd's in the drives

1. Can spyware or malware lock up my computer like this?

2. I am dual booting operating systems (XP and Vista RC1). So i am stuck before the screen where i can choose with OS to run.

I really need access to my files as quickly as possible and i sincerely thank everyone who replies in advance.

Cheers,
elshaz
 

A:can't start system or enter safe mode! please help

it works now.

it was a malfunctioned USB thumb drive. when i took it out the computer behaves as usual.

hope this may help someone in the future.

thanks anyways!
 

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RELEVANCY SCORE 111.2

Trying to get to SAFE mode to reset to earlier date ( profile won't load) but pressing or tapping F8 during power up has no effect and laptop continues to PW screen instead of presenting Boot menu ( where I can elect to start in Safe mode )

A:Cannot start system in safe mode - F8 No response

Can you enter BIOS using F2 at start-Up?

Have you maybe enabled ?fast boot? option?

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RELEVANCY SCORE 111.2

Hello. I've had my PC since January 2008 with essentially no problems until recently. Two days ago when I tried to start it up I got the blue screen of death and it shut down repeatedly after rebooting itself. I can no longer boot up in normal mode so all the scans thus far have been done in safe mode (including how I'm currently using the computer). My antivirus software (AVG free) somehow managed to uninstall itself yesterday and everytime I try to click the download links, my computer restarts itself (even while in safe mode). I honestly have no idea how I was able to run all the programs you wanted, but thankfully they did! I do have the original windows installation disc, but just the disc (no paperwork or anything else that came with the computer).

I'll be honest - While they are currently uninstalled from the computer (per the instructions in the initial start up thread), I have used such programs as utorrent, Alcoholsoft, and Daemon tools. This computer also has a history of visiting porn sites as well so it's probably a miracle it ran for almost four years without problems! I did routinely keep it updated and I made sure things were running smoothly to the best of my knowledge (which admittedly is pretty limited). Thank you for any and all help given! :-)

Here is the DDS.text information:

DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.19120 BrowserJavaVersion: 1.6.0_26
Run by Charles at 19:25:11 on 2011-10-06
Microsoft? Windows Vista? Ho... Read more

A:Virus? Can only start up in safe mode

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

On the startup menu you use to select Safe Mode, do you see the option 'Repair your computer'?

------------------------------------------------------

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RELEVANCY SCORE 110.4

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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RELEVANCY SCORE 110.4

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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RELEVANCY SCORE 110

Hello,

My computer recently became infected with trojan antivirus programs. I wiped my computer with MBAM and SAS (both of which will not update). I tried to start my comp in safe mode, but it just reboots normally. My computer will also no longer go back to previous settings via system restore. Thanks for your help in advance.

A:Computer will not start in safe mode or system restore

I had a similiar instance with a PC I fixed a few weeks ago where it would not go into safe mode. Gmer log caught suspicious activity from the atapi.sys file. I installed MS recovery console, and deleted atapi.sys file and put a fresh legit copy in it's place. Could be it, but probably would be very wise to let the pros do the talking

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RELEVANCY SCORE 110

I am trying to repair a friends Dell Inspiron One 2320, Intel i5-2400,  6GB RAM, and Win7 HP. It was running a little slow, so another friend of hers suggested she run some utility (the name of which she no longer remembers) which found some malware, she says. So she followed the software's instructions to Obliterate the malware found. After which the computer no longer boots in any mode. When I try a System Recovery - Startup Repair or System Restore, I receive an 0x800700b7 error much the same as another poster on this forum. I have followed the instructions given to repair that computer and have used the Farbar Recovery Scan Tool to scan the system and create a FRST.txt file of the scan. At this point I don't know what to do with this file to get it analysed by some one on this forum, so I am attaching it and hoping that someone will help me out.
Thanks.

A:Cannot reboot, start safe mode, or system restore

Hello Phans I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", t... Read more

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RELEVANCY SCORE 110

I have a version of the FBI ransomware virus. I tried to remove it with Hitman Pro on a USB drive. I was able to get the USB to boot and run Hitman Pro, but it did not remove the virus.
 
I was going to try other techniques that involved starting in Safe Mode (various versions--with networking, with command prompt), but when I attempt to start in safe mode, the computer simply comes back to the various options for starting up (Safe Mode, w/ Networking, Command prompt, Last successful, normally). Only the latter two work and they bring up the ransomware.
 
In the self-help guides, it appears that the options all involve either getting to safe mode or running something from the desktop, neither of which appears to be an option currently.
 
I look forward to your assistance.

A:FBI Ransom Virus, Can't Start in Safe Mode

What is your operating system?

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RELEVANCY SCORE 110

Hi,

I've a netbook infected with a version of the Met Police virus/ransomware, also I can't seem to boot into safe mode as any attempt to do this get a little way through booting then, very briefly shows a blue screen and restarts.

The netbook is an ACRE Aspire One, with no CD-ROM. I've managed to start windows recovery console off a usb flash drive and also managed to boot BartPE, xPUD off flash drives.

Thanks in advance

A:Met Police virus, can't start safe mode

Oh and to make matters worse its got a spanish keyboard layout and I can't seem to type a colon.

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RELEVANCY SCORE 110

Hi,

Big problem I'm hoping someone can help me with. This morning my stepmother checked her emails on my laptop (XP Home) and while she was doing it, a virus warning popped up from my Virus checker. Instead of doing the smart thing and clicking "delete" or "quarantine" she STUPIDLY clicked "ignore".

When I went back and tried to log on later, the XP login screen won't take my password. It keeps insisting that it's wrong. I tried to log in on Safe Mode and access the Administrator account but the whole system rebooted as soon as I clicked on it.

Please help, I am utterly desperate and I don't want to have lost everything!
 

A:Can't logon or start in Safe Mode. Virus? Please help!

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RELEVANCY SCORE 110

And I still get the same FBI warning screen with the internet disconnected. I just get a dialog box that tells me to connect to the internet. My OS is XP-PRO SP-3 & I would have tried every fix I have been able to find online but the virus won't let me do anything including start up in safe mode, safe mode with network or safe mode commend prompt. I do have another XP-PRO OS on another partition on the same PC (& same physical hard drive) that does run properly. I have run Avast, Malwarebytes & Superantispyware on the infected drive (from this other OS) to no avail. Any help will be greatly appreciated.

A:FBI- ransom virus-Won't let me start in safe mode

Hello again,As you mentioned, your original topic is in the queue and will be helped here: http://www.bleepingcomputer.com/forums/t/485369/moneypak-scam-removal-help-needed/Therefore I am closing this topic to avoid confusion.bloopie

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RELEVANCY SCORE 110

Sorry - I meant to post this thread here, but put it in a different place to start:
 
 
I have a version of the FBI ransomware virus; OS is Windows XP. I tried to remove it with Hitman Pro on a USB drive. I was able to get the USB to boot and run Hitman Pro, but it did not remove the virus. (And I think that the USB from Hitman is no longer able to boot.) 
 
I was going to try other techniques that involved starting in Safe Mode (various versions--with networking, with command prompt), but when I attempt to start in safe mode, the computer simply comes back to the various options for starting up (Safe Mode, w/ Networking, Command prompt, Last successful, normally). Only the latter two work and they bring up the ransomware.
 
In the self-help guides, it appears that the options all involve either getting to safe mode or running something from the desktop, neither of which appears to be an option currently.
 
I look forward to your assistance.
 

A:FBI Ransom Virus, Can't Start in Safe Mode

Let's try to boot your computer using the Ultimate Boot CD for Windows (UBCD4win).Please print this guide for future reference!You will need a blank CD, a clean computer and a flash drive.Please follow the steps below and let me know if you were successful. If you were unable to create the UBCD4win, please tell me what error messages you got and/or what steps you got hung up on.1. Download and Run Ultimate Boot CD for WindowsSave it to your Desktop.Double-Click on the UBCD4Win.EXE that you just downloaded to your desktop.Follow all of the instructions/prompts that come up.NOTES:Do not install to a folder with spaces in it's name.Your Anti-Virus may report viruses or trojans when you extract UBCD4Win, these are "False-Positives." Read HERE for information regarding the files that normally trigger AV software.2. Insert your XP CD with SP1/SP2/SP3 into a CD Rom driveDouble-Click on UBCD4WinBuilder.exe located in your C:\ubcd4win folder.Click "I agree" to the Builders License.Click NO to Search for Windows Installation FilesMake the following selections from the Main Screen that pops up:BuilderSource:(path to Windows installation files)Enter the path to the drive where your XP CD is located.You can click on the "..." button on the right to navigate to the path as well.Custom: (include files and folders from this directory)No information is necessary, leave blank.Output: (C:\ubcd4win\BartPE)Keep the default BartPEMedia outputChoose Create ISO imageDo not choose Burn to CD/DVDPleas... Read more

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RELEVANCY SCORE 110

Hey i'm trying to fix my aunts computer and she has a fake anti spyware virus that is getting very hard to deal with.  I've had this virus before on my computer and removed it but her computer is giving me a lot of trouble.  I can't even get into safe mode at this point and  as soon as safe mode comes up it restarts instantly.  When I start up normally just a white screen appears and nothing can even be seens anymore.  If anyone could help I'd appreciate it!
 

A:Rogue AS virus and cant start in safe mode

Hello, and  to BleepingComputer. Seeing as normal and safe mode are no-go, I have reported your topic to people who deal with unbootable computers. Please wait while one of them come and assist you, it may be a while since we have quite a few in line.
 
xXToffeeXx~

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RELEVANCY SCORE 109.6

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

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RELEVANCY SCORE 109.6

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.

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RELEVANCY SCORE 109.6

Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

A:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

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RELEVANCY SCORE 108.8

Hey guyz,

I am really in a great trouble. I wonder if some one could help me out with this issue.
My os details: Windows XP service pack 2.

My machine is unable to start normally. It always shows me the black screen with mouse pointer on it.
When I restart my machine it shows me the options to start my windows in:
Safe mode
Normal mode
last known good configuration

I am only able to start my windows If I select 'last known good configuration'. With the rest two I again go back to black screen.
I really cant continue my work like this any more.

Can any one give me a good solution for this?


Regards
swetha
 

A:Unable to start windows XP either in safe mode nor in normal mode

What is the brand and model of your computer, or motherboard, and what sort of Windows operating system disk you you have... OEM, Dell, Gateway, HP, or other recovery disk?
And how old is your system?
You either have a bad infestation, or a defective hard drive, video graphics, or memory module.
We can perhaps help more when we know what you have available.
 

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RELEVANCY SCORE 108.8

I had this machine built just over a year ago, and only had occasional crashes (no particular activities seemed to generate the issue). About 2 months ago the crashes became more persistent, and upon restarting the machine would have trouble loading normal mode. At the screen that reads "welcome" the spinning wheel would simply freeze, and the computer would lock up. As this problem persisted the computer would either automatically reboot itself each time, or crash into a BSOD and run a dump. I can, however, start it in Safe Mode without issue.

It had been running the same install of windows 7 ultimate x64 until a couple of weeks ago when I attempted to reinstall. This solved nothing, so I reinstalled again, this time deleting the partitions and formatting the drive. Again, the problems persist. I'm inclined to think they're hardware related at this point, but I'm in no way an expert.

From the most recent BSOD:




Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009500010
BCP2: FFFFF880108EAF10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


My system stats:
MB - Asus P6X58D-E
CPU - Intel i7 950
RAM - 3 x 2gb Kingston HyperX DDR3 1600 SDRAM
HD - Western Digital 640gb 7200 rpm SATA 6gb
Vid - EVGA GeForce GTX 460 ... Read more

A:BSOD during startup for normal mode. Can only start in safe mode.

Look at Computer lags every couple seconds

Try the following:
1. Download and install Driver Sweeper
2. Download the latest driver for your display card
3. Click Start Menu
4. Right Click My Computer
5. Click Manage
6. Click Device Manager from the list on the left
7. Click the + next to Display adapter
8. Right click your display/graphics card device
9. Click Uninstall
10. Check the box to Delete driver software for the device
11. Click OK
12. Restart your computer in safe mode
13. Run Driver Sweeper, select display card manufacturer's drivers, analyze, clean
14. Restart your computer
15. Install the latest drivers

Update to SP1Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site
Links to Service Pack 1 (SP1) and preparation for SP1 courtesy of JMH

Also, it appears if it is hardware, it is probably your graphics card. Recommend trying a different display card and seeing if it resolves the issue (borrow one from someone if you can since buying one and replacing the old one may not fix the problem and may be a waste of money).

Edit: I know you may not be able to do all above steps in safe mode, but do what you can.

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RELEVANCY SCORE 108.8

I was browsing the internet the other day when I clicked on a link and my computer shut down. I immediately knew it was a bad link. My computer rebooted and it wouldn't let me on IE after that at all. I then did a restore to the previous day. I was about to get online so I went and downloaded Kaspersky IS and scanned my computer. My laptop messed up and rebooted itself. Then got Anti-Malware Bytes in Safe mode and ran a scan, still had issues Kaspersky not running right and my computer freezing after just a couple of minutes. Went back and did a restore again to the same spot and this time said forget Kaspersky and jsut did AMWB. It showed my computer is clean, yet about 2 minutes after booting, my computer reboots and the safe mode option pops up. I can run ok in safe mode but cannot get it to work in normal mode. I did trend micros housecall and another online scanner and all say my computer is clean. Yet, when I start IE, I am redirected on every link I click to scour..... or another site with links on it. Any help is greatly appreciated, as well as a recommendation for a better Anti-virus. I jsut had McAfree that came with this laptop. Thanks!






.
DDS (Ver_2011-06-12.02) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385
Run by Mom at 1631 on 2011-06-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2812.1805 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes =... Read more

A:Only runs in safe, redirects even in safe, reboots in normal mode..no virus' found

oh and Malwarebytes did block a 91-207-192-22 port 49179 svchost.exe

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RELEVANCY SCORE 108.8

Trying to remove virus on a Vista laptop that belongs to my father. Attemped Gringo's steps for removal through the Repair Your Computer option but can't get past the Administrator password. States it is disabled. My father says he didn't know there was an admin password. Is there any way around this without having to completely reinstall windows?
Unable to boot up using any of the safe modes, including safe mode with command prompt.
Any help would be appreciated.

A:FBI Virus on Win Vista - can't start in any safe mode option

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options.To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the note... Read more

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RELEVANCY SCORE 108.8

Hi
Hope you can help, a friend has windows 7 pc 64 bit, windowns won't load, only blank screen, Virus found but unable to delete,
Only way can start windows is in safe mode.
Any help appriciated
Regards
Adam

A:Virus, Blank screen, only start in safe mode

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options.To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the note... Read more

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RELEVANCY SCORE 108.8

HELP!!!!!
I got attacked last night by one of the join our internet security things
it turned off my Norton and malwarebytes the installed several porn icons on my desktop. when I tried to shut down and restart it in safe mode nothing will happen now.
Black screen is all I can get now.

A:attacked by virus,unable to even start in safe mode

Can you log in back to the Normal Mode after you restart?

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RELEVANCY SCORE 108.8

All websites display "Address Not Found" on my desktop, so I thought my internet connection was down, but my service provider said "it's up" and my wireless router is working and I can connect with my laptop.
Discovered that Start/Run is missing, Task Manager is disabled, can't boot into Safe Mode. Nortion AV won't run. Tried several AV removers and non run or if they run they don't find anything.
I can run Hijack This and get a Log, but not sure how to send it to you. I can burn the log to a CD or copy it to a flash drive but do I dare put the flash drive or CD into my laptop? I got the virus from my flash drive I think....since a friend has the same symptoms on his laptop and I used my fash drive to transfer files from his machine to mine when all the trouble started!!
Can anyone help???

A:Virus Disabled Internet, Safe Mode, Start Run

Hello and welcome to TSF.

Apologies for the long delay in response. We have a large number of HijackThis logs to handle and it?s taking us longer to catch up. If you haven?t received help elsewhere already and still require assistance please perform the following:

============================

Please download and install the latest version of HijackThis v2.0.2:

CLICK HERE to download the HijackThis Installer:Save HJTInstall.exe to your desktop.
Double-click on HJTInstall.exe to run the program.
By default it will install to C:\Program Files\Trend Micro\HijackThis.
Accept the license agreement by clicking the "I Accept" button.
Once installed do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

====================================
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of both here.

Please note that the forum is very busy and if I don?t hear from you in three days this thread will be closed.

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RELEVANCY SCORE 108.8

i am using windows xp and i have been attacked by systemFix malware yesterday and i couldn.t do anything with my computer.... Although help is there to remove this but problem is that it wont let me run windows either in safe mode nor in safe mode with networking and it went back in boot process....please help me out of this
thanks

A:SystemFix virus wont let me start XP in safe mode

Hello, do you see a blue screen when you start the computer? If so, do the following.We Need to Diagnose Your BlueScreenWhen you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe ModeSelect "Disable Automatic Restart on System Failure", as shown here:
When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
Please post me the error(s).

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RELEVANCY SCORE 108.8

Hello ladies and gents , im having a problem with my emachine T1120. It starts up and goes through the welcome screen then goes to bios settings , I click on "start windows normally" and enter it and the machine runs right back to the original bios screen , cant figure, unplugged and pressed the power button several times plugged in same result, why? I added no new hardware or software just turned it on and wa la

A:Win.xp emachine starts and runs safe mode, safe mode with networking

hello and welcome to BleepingComputer,,
 
     this is reminiscent of BIOS settings that need to be reset to default. you can do this by using that option in BIOS. do you see the option there? 
 
if this pattern exists after BIOS reset, then there are other XP level options to try like console command /sfc scannow and chkdsk /r
 
 not to long ago, i was dealing with a PC that was doing this same thing, and it was the hard drive (SATA) protocol setting in BIOS, it had to be set to IDE.
 
one more thing, this could be blue screen error that isn't halting, just looping boot. is there an option at the boot screen (the one with the safe mode options) about halting on errors?

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RELEVANCY SCORE 108.8

This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

A:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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RELEVANCY SCORE 108.8

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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RELEVANCY SCORE 108

Hello all
First time poster with problem after peforming sys restore on win7 pro 64bit.
Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the login screen would appear, then the screen goes black and all that is visible is the cursor , which I can still move.
But that's as far as it gets. Trying to boot in safe mode, or repair mode ends exact same way - can't boot in to try anything
Any ideas??

A:Black screen at boot with safe mode, system restore, or repair mode

no one has any suggestions? I also triedtoboot to my win7 dvd to see if I could attempt to repair but again, it only gets thru the windows bootscreen then goes black with only the mouse cursor showing as before.

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RELEVANCY SCORE 108

I have been having problems opening any files or using Internet when booting up in normal Mode, system is slow and eventually hangs. I have run all of the virus SW, and even some driver repair programs. Have tried recovering to earlier date, still problems. I don't want to do a total recovery and re-apply W7. Any suggestions on how to detect whether I have another driver corrupt, etc. ?

A:SYstem hangs when opening apps in Normal Mode, OK in Safe Mode

Boot into Safe Mode. This will write a log file Ntbtlog.txt in the Windows folder. If any drivers failed to load they will be listed there. You can post the file if you like.

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RELEVANCY SCORE 108

I am writing from my own laptop, but the problem I am having is with another laptop.It is a Sony Vaio running Windows Vista.I am getting an error message when trying to turn it on--Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:1. Insert you Windows installation disc and restart your computer.2. Choose language settings, click next3. Click "repair your computer"If you do not have the disc (of course, I don't!) contact your system admin or computer manufacturer for assistance.File: \Windows\system32\config\systemStatus: 0xc000014cInfo: Windows failed to load because the system registry file is missing or corrupt.

A:Windows VISTA: Failed to start...won't start in safe mode, or any other mode!

Typically the system32 Files I would simply replace and expect to get back in to Windows, but with The Registry file being purported as Damaged or missing I would recommend re-installing windows. You can get restore CD's from your manufacturer.

If you tap the F8 key on boot and get options to boot into other modes, I would pick Last known good configuration as you might fix the problem this way.
Not likely, but it's worth a shot.
Good Luck

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RELEVANCY SCORE 108

Hi,

Last week my home computer got a virus - PRO ANTI VIRUS 2009. I panicked and shut down my computer. When I got to the office, I searched on how to remove it and was advise to download MALWAREBYTES and run it on safe mode. I did that and run the program on my home computer three times. The last run showed 0 infection. Thinking that I now have a virus free computer, I tried to run it on Normal Mode. But my home computer won't open on Normal Mode!!! I tried pressing F8 and running everything from Safe Mode with Networking, Normal Mode, even system restore, etc.

Oh I also tried to run the system restore disk and just start from scratch, but my computer says it cannot be run on Safe Mode.

Please help as I think it will be expensive to bring to a technician...unless I really have no choice!

A:Computer does not start in Normal Mode, Only in Safe Mode

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logs: DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.

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RELEVANCY SCORE 108

guys, i am stuck in an infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:\Windows\System32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:\boot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode. urghhh. anyone has any ideas?
 

A:windows xp will not start in safe mode/normal mode

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RELEVANCY SCORE 108

Now here's a strange one... my computer will not reboot in safe mode. I turn on the computer, press F8, select Safe Mode (no networking), and the computer will reboot, give a message saying it was unable to successfully load windows, and ask me how I want to boot the system.

I have no problems loading windows normally.

Not sure if it will help any, but I'm also getting help in the HijackThis forum for some malware issues.

Any help would be greatly appreciated.
Matt

A:Win Xp Pro Will Not Start In Safe Mode... Reboots In Norm Mode

Let's wait until the HJT Team is finished with your log. Many "bad guys" will try to disable Safe Mode because it'll prevent their bad stuff from loading.

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RELEVANCY SCORE 108

Hello, I'm trying to help a friend whose computer (OS Vista Home Basic with SP1) has been having a lot of trouble, and it's getting worse.
Their computer can only start in Safe Mode, trying regular mode just makes the screen go black, and it crashes. Below is a Hijack This scan log done in Safe Mode.

Any help or suggestions are most appreciated

-----
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:53:08 PM, on 8/15/2012
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18639)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Users\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&s=1&o=vb32&d=0109&m=et1161-05
R0 - HKCU\S... Read more

A:Safe-mode works only, won't start in normal mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/465454 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 108

Ok here is the problem that I am having. When I start in normal mode it is just a black screen and the only thing I can do is hit ctrl, alt & delete. NOTHING else is working. I can go into safe mode and move around but I am limited due to only certain processes running. I can not even run restore on it because it freezes up. Unable to use the cd-rom to restore that way either. I have tried to run HJT on it but not having that much luck with it. I can't sign online with it in safe mode either..no modem running. Can anyone help me???

Ran HJT in safe mode..not sure if it will show everything??

Logfile of HijackThis v1.98.2
Scan saved at 12:18:10 AM, on 10/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\PROGRAM FILES\SYSAI\PLG0\APROPOSPLUGIN.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_0_2_6.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Too... Read more

A:Can only start up in Safe Mode...Normal Mode Blank??

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RELEVANCY SCORE 108

After encountering a couple virus, I was suggested to sue ComboFix and after the program took control of my system, it had to restart and when it did, it wouldn't let me back into Windows.

I'm using a cracked copy of Windows XP and there is information in the computer that I don't want to lose. However, every time I try to start safe mode, it will just load all the drivers and restart the computer and when I boot the computer in normal mode, it asks me for product key which I do not have. I used to patch it when I was able to get into Safe Mode.

I'm stuck in the normal mode, looking at the popup that states.

"Windows Product Activation"
This copy of Windows must be activated with Microsoft before you can log on.
Do you want to activate Windows now?
Yes No"

I do not have a bootable Windows XP to access Recovery Console and I'm not sure if it will help me either, will it? Please help, as there is data I need.

Thanks!
Flowerpoddess

A:Cannot start in safe mode nor normal mode [Windows Xp]

Makes me laugh when people request help for cracked copies of Windows.

Get a genuine copy.

Get a life.

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RELEVANCY SCORE 108

Hello, I'm trying to help a friend whose computer (OS Vista Home Basic with SP1) has been having a lot of trouble, and it's getting worse.
Their computer can only start in Safe Mode, trying regular mode just makes the screen go black, and it crashes. He can't download hijack this while in Safe Mode.\

I tried having him run a scan with BlueScreenview, but nothing is showing up, here's a screenshot of that in case it helps:
http://s102.photobucket.com/albums/m93/okuni2/?action=view&current=bluscreen.jpg

Any help or suggestions are most appreciated

A:Safe-mode works only, won't start in normal mode

HJT is an outdated malware-removal tool...your suggestion to run it implies the possibility of system infection.

Is that correct? Have you run any scans for malware from safe mode?

Louis

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