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BSOD occuring many times a day - has been intermittent for months

Q: BSOD occuring many times a day - has been intermittent for months

Hi all

Any help that can be provided would be much appreciated. I have had BSOD numerous times today and getting some different error messages. Doesn't seem to be a particular time, or when using a particular application that I get it. Has been happening on and off for months.

Please find attached SF diagnostics tool output.

Many thanks in advance.


Preferred Solution: BSOD occuring many times a day - has been intermittent for months

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD occuring many times a day - has been intermittent for months


What antivirus software do you use?

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Good day!

I've been having semi regular BSOD for months now, there is some variety in the messages, some are generic, some have stop errors, some IRQ... Weird intervals, my computer can be up for 24 hours no issues and then for no apparent reason i can't keep it on more than 5 minutes without getting a BSOD.

I've attached the latest minidump that occured tonight, there was another crash after but it wasn't able to generate a minidump.

I'd appreciate any help that can be offered.

I should also mention this occurs with latest video card drivers, 2 separate video cards + on-board; This is a home built system; ram tested, 300GB hdd with OS, 1.5TB HDD in 2 partitions (trying the hotfix in the sticky right now).


A:BSOD occuring semi regularly for months


Can anybody help? Does the dump info help?

Thanks in advance.

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Windows 7 Ent x64
retail version
hardware age 8 months
reinstalled OS after too many BSoD but start happening again.

Please advice.

A:BSoD occuring too many times


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Windows 7 Ent x64
retail version
hardware age 8 months
reinstalled OS after too many BSoD but start happening again.

Please advice.

A:BSoD occuring too many times

I searched and find a resolution so i unset main paging file then reload and set it again. After that 2 days i haven't have any issue but again yesterday it started happening. My system running absolutely fine until July when BSoD starts showing up.

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Here's what I've done over those 6 months:
Updated all drivers, tested for overheating, re-installed windows 7 Pro over the top of prior install. Cleared out all ATI drivers and reinstalled. Tried everything I could think of. I am not sure how best to use the Dump files to solve the problem, but am pretty sure I still have an ATI card issue. Tried going back to older drivers to no avail.

Have used the following tools to try to resolve this: BlueScreenView, Driver Reviver, Driver Sweeper, MS FixIt, and Driver Agent.

Thanks in advance for any help you can provide.

A:Intermittent freezes and occasional BSOD's over last 6 months

Welcome aboard.

► Reinstall the USB Ports drivers.
Right click on the My Computer icon> Select manage. It will open the computer management window.
Click on the "Device manager" in the left pane.
Expand USB Serial Bus Controller.
Right click > Uninstall them all, one by one.
When Done, restart the computer.
On restart, the necessary drivers will be auto-installed.
► Uninstall Trend Micro, install Microsoft Security Essentials - Free Antivirus for Windows.

► Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
► Roxio : Dont use any virtual disc drive.
Let us know the results.

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Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? no
- an OEM or full retail version? full retail

- What is the age of system (hardware)? 4 years
- What is the age of OS installation (have you re-installed the OS?) 3 months

A:BSOD occuring daily at random times

HP printer drivers/software looks to be causing some trouble. That or your super outdated Nvidia chipset drivers (2009). Please go to the Compaq website and see if you can't find any updates for your motherboard/chipset drivers as well as BIOS. In addition, you'll want to update your HP drivers and software as well.

I noticed this is causing commotion because you're using a parallel port to hook up to your printer instead of a USB. Are you not able to hook up via USB? There's nothing entirely wrong with parallel, but it's quickly being phased out of consumer market and there's more and more support for the USB side. If you can switch to USB connection that might be preferable.

Just so you know, this diagnosis is only partial. I cannot ascertain exact cause unless you turn on Driver Verifier, or provide a kernel dump (MEMORY.DMP in Windows directory). If you choose to turn on DV, do not select the following checks: Force Pending I/O Requests, IRP Logging, and Low Resource Sim. Select all other checks. Make sure to restart system after you finish setup. If you experience a boot loop afterwards, go into Safe Mode by pressing F8 prior to Windows logo and disable DV there. Provide us any new crashdumps.

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Hi, good day mate.

it happens to me very random at first i just ignored it i just thought it was just a glitch from a driver i've installed, but since i have already updated latest drivers for my hardware i believed that it wont occur again, but it still happened to many times now and i'm so worried that may HD would give up soon. i have checked event viewer and i was shocked at what i saw it happened so many times and the errors were from different sources that i could not understand. Pls help. and thanks in advance.

A:BSOD, occuring to many times as per event viewer! HELP!

i would also like to add that this also occurs even in sleepmode.

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Dell XPS PC was extremely stable until may of this year which is when I started getting BSODs. About 1 year prior to this I started experiencing very slow performance; startup and logon would average between 6 to 7 minutes. So, in May of this year, I added more memory, increased from 8GB to 16GB, and I added an additional internal hard drive and moved most of my media files to it, so the original hard drive contains only windows, software and my document files. I also, removed Norton Internet Security and replaced with Windows Security Essential. When I started experiencing BSODs I ran mem86tst, but it did not turn up any problems. Also, I ran Tweakbit PCcleaner which cleaned up my registry. I also ran Tweakbit Driver updater which recommend a bunch of driver updates, but I was reluctant to make that many changes so I updated only my graphics card.

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Windows 7 is. . .
- x86
- it doesn't have OS with it when we bought it

- What is the age of system (hardware)? msi x370 laptop (1 year old last June)
- What is the age of OS installation (have you re-installed the OS?) yeap.. i reinstalled the OS last May 14, 2012....20:56

In case your wondering, there is no particular program or instance that the BSOD will just show up. It is completely random, and i just hope i could some help here, because i know you are the expert at this problems.

A:BSOD occuring almost 2 to 3 times a day these past few days everyday

Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.

Quote: Originally Posted by Brink

NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 220662

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Attached is the dump/logs as per the posting instructions.

I've just disabled automatic restart so im unsure what the actual error is, but it happens frequently, several times a week.

Another oddity is that it always goes directly to bios after restarting. I have it set to halt on error and force F1 to continue, yet it always jumps straight to bios on reboot. Its a ASUS VII Maximus mobo updated to the latest bios.

Thanks for any and all advice!

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Hello and happy Friday to you. My computer is getting a BSOD 1-2 times a day. The BCCode is 1e. Also, my IE10 is crashing on random web pages. It does not seem to be the same page every time and sometimes it crashes as soon as I launch it. This has been occurring for 1 week. No new hardware has been installed.

I am attaching the dump files.

Thank you,
Naaman Dunn

A:BSOD occuring daily - bccode 1e; also IE crashing many times a day

Welcome to SF .
Your Bugchecks show multiple offenders:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88009b43680, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
This is a very common bugcheck. 0xC0000005: STATUS_ACCESS_VIOLATION A memory access violation occurred. Parameter 4 of the bug check is the address that the driver attempted to access, we can see that the address is invalid which led to the crash.
By looking at the stack we can find the culprit.

fffff880`09b44f78 fffff880`013c1615 SYMEFA64+0xce615
fffff880`09b44f28 fffff880`013c16a5 SYMEFA64+0xce6a5
fffff880`09b44eb8 fffff880`013a00f8 SYMEFA64+0xad0f8
fffff880`09b44ea8 fffff880`013b9b97 SYMEFA64+0xc6b97
fffff880`09b44e90 fffff880`013a00f8 SYMEFA64+0xad0f8
fffff880`09b44e70 fffff880`012c9738 SYMDS64+0x5b738
fffff880`09b44e78 fffff880`012d1081 SYMDS64+0x63081
fffff880`09b44e60 fffff880`013834b0 SYMEFA64+0x904b0
fffff880`09b44e38 fffff880`01285c7b SYMDS64+0x17c7b
fffff880`09b44e08 fffff880`013834b0 SYMEFA64+0x904b0
fffff880`09b44db8 fffff880`0127217f SYMDS64+0x417f
fffff880`09b44d98 fffff880`013834b0 SYMEFA64+0x904b0
fffff880`09b44da0 fffff880`013834b0 SYMEFA64+0x904b0
fffff880`09b44d08 fffff880`0127aa2d SYMDS64+0xca2d
fffff880`09b44c58 fffff880`012850cb SYMDS64+0x170cb
fffff880`09b44c18 fffff880`012d49d... Read more

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Hi there,

I have an issue where I get BSODs that seem to happen 1-3 times in a day or two, then stops for a bit, just today and yesterday I had 1 BSOD each, previous to that there was a big gap between the previous ones. I should have posted earlier, but I stop seeing the crashes and think the problem is gone... poor judgement. The last 2 times have happened while playing/watching League of Legends games (previous to these times, it had never crashed during LoL though, so that's new). I have also played numerous games without issue before then and after.

Files attached, thank you.

A:BSOD occuring at seemingly random times (but often close together)

Looks like a bad driver, identity unknown. Use driver verifier to help us determine the cause
Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers... Read more

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I am facing BSOD problem since 2-3 months. My system has shown BSOD 4-5 timesfor no obvious reasons. I am simply checking my e-mails or some net surfing when BSOD comes up. Messages like 'bad pool header' comes up or 'systems closed to prevent damage to memory'.

I ran sfc scannow as well in DOS but system could not fix corrupted files.

Attached the SFC file.

A:BSOD 4-5 times in last 2 months

Welcome to SevenForums

All .dmp files except 1 come with bug check 1A.

Usual causes: Device driver, memory, kernel

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.RAM - Test with Memtest86+
Guide to using Memtest86+ - Geeks to Go Forums

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
If this RAM stick has errors repeat ... Read more

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I am not confidant that I posess the skills, vocabulary or knowledge needed to participate in this forum however this random shut down problem has become so regular that I require some assistance. Essentially it feels like every time I leave the computer unattended for more than an hour or two I return to find the black screen of death telling me my computer did not shut down properly. Attached is the SF Tools file you reference. - Have figured out how to use Event viewer - 17 Critical Event occurances involving Kernal-power (Event ID41 Task Category63) since 2012_06_02; 1xJune 02, 1xJune 06, 1xJun 18, 1xJun 23, 2xAug 08, 3xAug 10, 1xAug 11, then twice daily since the 12th.

I have no idea what any of this means PLEASE HELP!!

A:BSOD now occuring 3+ times daily - computer illiterature requires help

I'm not a BSOD expert and our experts are very busy handling a lot of crash problems. Until one shows up you could try running some basic things to see if they help. I'd start out with a system file checker scan. This scan will look for and attempt to replace incorrect, corrupted, changed/modified, or damaged versions of your system files with the correct versions if possible. Run the scan from an elevated command prompt (option two.) If problems are found run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

You could also check your hard drive to see if it has any issues like bad sectors (where things like your operating system, documents, etc reside.)

Disk Check

And don't overlook some common issues like an overheating computer. Make sure you have good ventilation around it, vents are free of dust, etc. A free utility called Speccy is available for download. It can provide real-time monitoring of temps for the hard drive, graphics card, and the processor. And don't forget to run a full security scan with your resident anti-malware. It wouldn't hurt to get a "second opinion" by running the free, and highly recommended, Malwarebytes.

Speccy - System Information - Free Download


And you could also go through this trobleshooting checklist prepared by one of the Forum experts. It's fairly time consuming but has helped many people isolate specific issues.

Troubleshooting Steps for Windows 7

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Hey guys, I was also having the same problem just today. I was watching youtube, fell asleep on my bed, wake up 20 minutes later and my computer was put to sleep. Not sure if the computer got hot during sleep time but it ended up with a blue screen of death.

An attempt was made to write to read only memory blue screen.

I've had bsod's a lot during these past few months and it just happened so suddenly. I don't know how to fix it Happens quite often, it's either a BSOD or my computer COMPLETELY freezes, I don't hear any sound AND I can't even move my mouse, make any keyboard gestures etc. It's just completely frozen, so I don't know what's wrong with my computer I've uninstalled recent programs, basically only have games installed as well as the normal microsoft programs and necessities. Help!

I've been using Ccleaner to remove my registry and clean my computer, so I don't know where the other dumps are, but the BSOD happened again and so I thought of looking it up and asking someone who knows what's going on so hopefully someone can help! Any help would be appreciated!

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000be (0xfffff96000323ad8, 0x8f400001c8ebf021, 0xfffff88009d92610, 0x000000000000000b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020214-15490-01.

A:BSOD - many times in recent months

Hi Simonpoo.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.
_________________________________... Read more

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Hello Everyone,

I hope you can help me out. I have been getting BSOD pretty randomly over the last few months. I finally took the time to try and figure out what is going on but whatever it is, is beyond my abilities.

This is the information i get when my computer restarts:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 4105

Extra information about the problem
BCCode: 1000007e
BCP2: FFFFF88004174E26
BCP3: FFFFF8800C9C3568
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22
Server information: 067e55e5-b466-4309-9095-4fcefee18ea9

The BSOD occurs even when my computer is idle, but seem to happen more frequently when I am playing a video game or watching a movie. It is does seem to be memory related (or at least I do not believe so) and I have used memtest to go through both sticks individually for about 10 passes each. Memtest did not report any errors.

I hope someone can help me out on this. If there is any more information I can provide please let me know.

Thank you

A:BSOD at indiscriminate times over the last 2 months.

Please perform the following:

1. Download and save this tool to your desktop:

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results in your next reply.

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Thats right, ive gotten BSoD 41 times in the past 5 months (Since I got my computer) Im pretty mad as it seems to happen while playing Minecraft or while web-browsing (witch are the 2 things I do most ) but it has happened right on start-up. It would be so great if someone here could help me out, and finally get this problem resolved. Thanks in advance . ~Happiness1
? OS - Vista/ Windows 7 ? Windows 7
? x86 (32-bit) or x64 ? x64
? What was original installed OS on system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail Version
? Age of system (hardware) Around 5 months.
? Age of OS installation - have you re-installed the OS? 5 months (never re-installed)
? CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
? Video Card: NVIDIA GeForce 9500 GT
? MotherBoard: Board: Intel Corporation DG41WV AAE90316-102
Serial Number: BTWV104006QE
Bus Clock: 266 megahertz
BIOS: Intel Corp. WVG4110H.86A.0015.2010.1111.1718 11/11/2010
? Power Supply - brand & wattage: I dont know :/ (Cant remove it)
? System Manufacturer: Custom built
? Exact model number (if laptop, check label on bottom): Custom built

A:BSoD... 41 times in the past 5 months.

Hi -

Probable issues with RAM are a likely cause.

Run memtest86+ - http://www.techsupportforum.com/2863029-post5.html

Before you run memtest86+. . . .

- remove Daemon Tools/ Alcohol 120

- Run the Driver Verifier -- http://www.sysnative.com/0x1/Driver_Verifier.htm

I see several old drivers in the dumps. If BSODs are software related, D/V can help find the culprit.

Regards. . .





Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091211-22245-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Sep 12 15:16:32.395 2011 (GMT-4)
System Uptime: 0 days 1:18:32.112
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )
BUGCHECK_STR: 0x1a_403
PROCESS_NAME: iexplore.exe
FAILURE_BUCKET_ID: X64_0x1a_403_win32k!SURFACE::bDeleteSurface+3c8
Bugcheck code 0000001A
Arguments 00000000`00000403 fffff680`00027b78 ba500000`a2c62867 fffff680`00007b78
BiosVersion = WVG4110H.86A.0015.2010.1111.1718
BiosReleaseDate = 11/11/2010
SystemManufacturer =
SystemProductName =
MaxSpeed: 2930
CurrentSpeed: 2926
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091211-15428-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
... Read more

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Can anybody help ? I have had no problems with my system for a long time, now, but suddenly, I have had 5 BSOD crashes in the last 4 days, 2 today, and I can't afford this as I have work to do !!!

I've cut & pasted the data from WINDBG into an Excel sheet, with the 5 crash dumps alongside each other, as I wanted to see if they were all the same, but it looks like the first 3 are the same, but the next 2 are different !!!

However, all 5 of them say "IMAGE_NAME: usbohci.sys", 4 of them say "PROCESS_NAME: ekrn.exe" & one says "PROCESS_NAME: System" (this was the 4th dump and thinking about it, it actually wasn't a BSOD, I had to restart the system manually as it locked up, so that may be a red-herring !!).

Can anybody tell me if I have a single problem & if so what it is ? If I have multiple problems, gulp, I hope not, but any help would be appreciated ...

I have attached the Excel file and 4 of the DMP files (I left out the 1st one as the 2nd & 3rd are almost identical & I was only allowed to upload 5 files) ...

Cheers & thanks in advance ...

A:BSOD 5 times in the last 4 days after none for months

All four errors point to the Windows USB driver usbohci.sys as the cause of your crashes. However, Window OS drivers are usually too general to be of much help. They more often point out that there is a problem rather than being the problem itself.

In the mix of all four was the Daemon Tools 4.0 driver sptd.sys as being unable to load. This driver a) loads at start-up and b) have given may, many people issues. Try either updating this software or uninstall it.

Read other 3 answers

Ever since I built this PC I've had BSODs every so often. I've not been able to trace them to any particular source, but lately they seem to be getting a lot more frequent and I am getting fed up, so I figured I would try asking here.

I've used the SF Diagnostic Tool to gather the requested information and attach it to this thread.

The most recent one seems to suggest a problem with the CPU. It's been suggested to me that my CPU might need a microcode update - I installed SiSoft Sandra Lite which is able to check the CPU microcode level and indeed it does suggest it isn't on the latest version, but as far as I can tell there is no procedure for manually updating microcode, you just have to wait and hope it comes down through Windows Update or something.

Can anyone help?

A:Intermittent BSODs over the past few months

Welcome to SF Dan .

The dump files are not showing a definitive cause but most of them are 0x1A, so the best course
of action in these type of situations is detailed in the quote below.

Quote: Originally Posted by Arc

Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Quote: Originally Posted by Arc

First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
testSlot1Slot2RAM1ErrorErrorRAM2GoodGood It is a RAM, a bad RAM.

But if you have got a result like that:
testSlot1Slot2RAM1ErrorGoodRAM2ErrorGood ... Read more

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Hi there ! I'm new here and I'm afraid I have an error that's been going on for some months now. I am starting to think it's from the video card, since last night I added another display and today when I tried to run Star Wars The Force Unleashed (2008) it gave me the BSOD. Here is the error afetr restart:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000388C
BCP2: 00000002
BCP3: 00000001
BCP4: 82C7A03D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

I have attached all the requested files.

I am using Windows 7 Ultimate 32-bit since December 2010, before that I used Windows XP SP2.
Windwos 7 is full retail version. The motherboard, cooler, PSU abd RAM have been added in December 2010, replacing the old ones. The video card has been added in July 2009, replacing a NVIDIA GeForce 5500. The last Windows reinstall was in April 2011.

Please advise.

A:Random blue screen of death occuring about 2 times a week

Quote: Originally Posted by Legolas13

Hi there ! I'm new here and I'm afraid I have an error that's been going on for some months now. I am starting to think it's from the video card, since last night I added another display and today when I tried to run Star Wars The Force Unleashed (2008) it gave me the BSOD. Here is the error afetr restart:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000388C
BCP2: 00000002
BCP3: 00000001
BCP4: 82C7A03D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

I have attached all the requested files.

I am using Windows 7 Ultimate 32-bit since December 2010, before that I used Windows XP SP2.
Windwos 7 is full retail version. The motherboard, cooler, PSU abd RAM have been added in December 2010, replacing the old ones. The video card has been added in July 2009, replacing a NVIDIA GeForce 5500. The last Windows reinstall was in April 2011.

Please advise.

At least two obvio... Read more

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ISP: Cogeco

Loc: Southern Ontario, Canada

Modem: ARRIS TM822

Router: ASUS RT-N12C1

Service Calls & Conducted Services

Service Calls: 20+

Technicians: 14

Maintenance: 5

Modems Replaced: 4

ISP recommended routers: 3

In-House Rewiring: 2

Bell Blocks Removed: 2

Drop Replaced: 3

Tap Relocation: 2
Fast Q&A

- Modem DC's with or without: a) direct computer connection, b) direct receptacle or power bar, c) phone line connected, d) router connected, or any configuration of settings, e) battery connected, f) waiting 10/20/30/60 seconds before resetting, g) doing any combination of the above

- Technicians stated our signal in the house was perfect

- Technicians stated early on that the signal from the pole has a high upstream

- Technicians who have come out during a downtime have stated 'signals are all over the place, no consistent measure'

- Technicians have stated that they are surprised the connection is up because 'your signals are in flux 10-50 dB on every stream and signal'

- Adjacent neighbours have no internet/phone/TV issues. They are also on the same plan and bundle

- Internet & Phone will disconnect every 5-15 minutes, and be down from 1 minute up to 72 hours

- We will go a week without any issues. Then for 2-5 days up to 3 weeks we will have massive disconnections, and complete service interruptions at the above times

- TV has no degradation of signal or any other issues during a down time

- Weather se... Read more

A:Intermittent Internet Issues with Cogeco, up to 72 hour Disconnects - Past 16 Months

This is cable service, right?

First--slightly off topic--the only phone in a household should not be via cable company unless the phone is only a luxury. I know that my cable company even advised my neighbor to not switch to them from a landline unless he had a cell phone.

Sounds like a problem somewhere between the place where her service branches off from the main coax cable and the modem. Maybe a loose connection; maybe a defective component; maybe a frayed cable that sometimes contacts something it shouldn't.

- Technicians who have come out during a downtime have stated 'signals are all over the place, no consistent measure'

- Technicians have stated that they are surprised the connection is up because 'your signals are in flux 10-50 dB on every stream and signal'Click to expand...

And those technicians didn't start working backward to find the source of the fault???

If the service is similar to mine outside the residence her cable connects to the company's cable and that junction should be grounded. Carefully check that connection for tightness and for absence of corrosion or rust. Clean it if necessary and protect it if that seems to be needed. Unless that connection is the source of the problem I think that it is up to the technicians to trace the problem back to the source.

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i am new here
i have been getting bluescreen error from past months and i have donr almost everything to resolve it but it still persists...
i have given it for reformatting and the dell service put it under testing for 1 day but couldnt find the bluescreen..
i have also reinstalled windows in another partition but it occurs in that too..
it appears every morning after using my comp the night before.

A:blue screen error multiple times from past 2 months

Related to Rt64win7.sys 8101E/8168/8169 NDIS 6.20 64-bit Driver from Realtek Corporation. Yours is from 2010. I would re-install the newest.

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I am going to cut and paste two of the several Emails that I have sent to Cox HSI Customer Support.

Some of the things I am experiencing with the Ping Times and Download/Upload speeds are VERY unusual and I would appreciate any ideas the experts here may be willing to put forth to help me try and fix this.

I am NOT confident at all that Cox will be able to resolve this problem even with a second visit!

I am a Cox Premier Level HSI customer with an expectation of
speeds of 12,000kbs Download and 1,000kbs Upload.

I have a history of serious intermittent failure to maintain those
levels especially the Upload speed which can often drop to less than

You made a Service Call to my house last month and the Tech told me that
"Your cable service is fine per our tests. The problem is probably
Software related.

I did extensive research on the Internet and tried many different
kinds of "fixes" to no result.

Therefore, I contacted "MAKE IT WORK" and had their Tech come out to my
house to try and diagnose/fix the problem.

Today when the Tech was here, he was able to exactly duplicate the
problem on his own laptop while the Ethernet cable from the modem was
connected to it...so now I KNOW for certain that it IS the cable
connection and not my PC or Software etc.

I want to be contacted to set up a follow up appointment to correct
whatever c... Read more

A:Intermittent High Ping Times-cox Hsi

I thought I would post the solution to my problem that I finally discovered today.

The reason for the sometimes low/sometimes high ping times was Utorrent!

If it was on and I was a "Seeder" then that would slow my connection drastically.

If it was off or I wasn't being used as a "Seeder" then it was fast.

I now leave Utorrent OFF unless I am downloading something or at night when I am not using the I'net.


Read other 1 answers

Keep getting random BSOD stop errors,

STOP: 0x00000050, 0x0000000A, 0x0000001E, 0x000000D1, 0x0000003B, 0x00000018
Attached is a ZIP using the SF Diagnostic Tool.

Some assistance would be greatly appreciated.


A:Re-occuring BSOD

Hi Jesture.

Your system specs says:

Memory 16 GB, 4 x 4GB 1333
But your system says ....

Installed Physical Memory (RAM) 6.00 GB
It is 3x2 GB Micron RAM. Have you changed the RAM? Was there any adequate reason?

The versatility of the bugcheck codes and probable causes are giving a notion to RAM problem.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Search for any possible BIOS update with HP. the installed one is old.

BiosVersion = 6.09
BiosReleaseDate = 09/07/2010
Let us know the results.

Read other 5 answers

Hello,about month ago i formatted my pc, everything went fine exept from one time i installed an incorrent Display driver and i got a blue screen, and it was ok,
lastly i am getting randomly blue screens with the same error!
Windown Ultimate 64bit
Full retial, the computer was bought a year ago.

*see the zip i uploaded

A:BSOD occuring

Hi yupp8 and Welcome to the Forum!

Your Graphics Card is mentioned once and its driver, atikmdag, was mentioned as the cause in the majority of your other .dmp files.

Many people are having issues with the latest Catalyst, 10.12. See this thread for issues regarding 10.12. It may be advisable to install one of the Previous Catalyst Versions.

Be sure to run Driver Sweeper in safe mode to clear Catalyst remnants before installing your "new" Catalyst drivers.

Update these older drivers before changing your Catayst drivers:

This sptd.sys Sun Oct 11 21:55:14 2009 driver is notorious for causing BSOD's with Windows 7. It's used by Daemon Tools / Alcohol 120% which will have to be uninstalled.

Use the correct uninstaller in Safe Mode for your set up to remove the sptd driver: Duplex Secure 32bit Duplex Secure 64bit

Make sure to select uninstall!

Outdated drivers to update:

s1018bus.sys Thu Mar 19 15:56:55 2009
s1018cm.sys Thu Mar 19 16:02:37 2009
s1018cr.sys Thu Mar 19 16:05:19 2009
s1018mdfl.sys Thu Mar 19 15:58:55 2009
s1018mdm.sys Thu Mar 19 15:59:09 2009
s1018mgmt.sys Thu Mar 19 16:00:59 2009
s1018nd5.sys Thu Mar 19 16:05:49 2009
s1018obex.sys Thu Mar 19 16:02:50 2009
s1018unic.sys Thu Mar 19 16:05:34 2009
s1018wh.sys Thu Mar 19 15:56:42 2009 Sony Ericsson Device (phone)?

Rt64win7.sys Thu Feb 26 09:04:13 2009 Realtek LAN RTL811

RtHDMIVX.sys Thu Dec 25 09:30:47 2008
RTKVHD64.sys Tue Jan 20 06:12:51 2009 Realtek HD Audio

wdcsam64.sys Wed Apr 16 09:39... Read more

Read other 9 answers

Hey Sevenforum!

Lately I have been getting alot of BSOD's. I can't seem to find the cause.
My systemspecs are:
AMD Phenom II X6 1090T
AMD Radeon HD6850
Samsung SSD 840 Series
Samsung HD103SJ

The BSOD's seem to be mainly occuring while playing games, in particular FFXIV ARR. I also noticed that alot of times all programs running like google chrome get stuck for no appearant reason, and continue after a few seconds. I already tried to update the SSD and Graphic Cards, without succes.
Attached is the Minidump created by SF_Diagnostic


EDIT: I followed the guide, if I am missing something please point it out.

A:BSOD's Occuring

Please follow fully - Blue Screen of Death (BSOD) Posting Instructions

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I've gotten a blue screen of death like 5 times in the last 2 hours.

Now, I am fairly certain I also have a virus as well at the moment that I'm trying to get help with in that section, but i thought I'd ask for some help here too.

the two BSOD's I caught in time with my eye recently were the "Page fault in non paged area" & "IRQ not less or equal".

I ran and zipped the programs that were required.

thanks in advance.

A:BSOD occuring FAR too often HELP.

If this is caused by the virus we can't do anything until the virus is gone. Please post back once the malware folks figure that you're clean.

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I am getting re-occurring bsods while using memory intensive applications such as photoshop and gaming (starcraft 2). I am running windows 7 home premium x64 (oem) on an asus laptop. My computer is about a year and a half old. I have also run memtest and found nothing wrong. Any help would be appreciated. Thanks

A:Re-occuring bsod help

system specs?

Read other 3 answers

I have had my computer for a couple years now it was a pre-built HP.

Windows 7 Ultimate x64 Retail version
Original OS - Windows Vista x64 OEM
Installed Windows 7 about a year ago

Everything was fine up until I upgraded the video card. I upgraded from the onboard HD 3200 to an MSI GTX 460 Cyclone 1GDDR5/OC. Since then I have been getting multiple BSOD's. I am wondering if it is a faulty gpu or psu or just outdated drivers. So I have attached the dump files and the performance review. Please help if you can.

A:Re-Occuring BSOD's

PERFMON indicates that your wireless USB device is disabled. If this is deliberate, please uninstall the software for the device and then physically remove the device from the system. In particular, using Vista drivers with these devices is known to cause BSOD's.

6 memory dumps in 4 days (20 to 23 Apr 2011)
5 different BSOD error codes
4 different causes blamed
This appears to be the start of a pattern indicating a hardware problem - but it can also indicate other issues such as compatibility or corrupt/outdated drivers (or even Windows issues). We'll start with the drivers as they're the easiest/quickest thing to do.

Once we are finished troubleshooting/fixing your issues - please update all drivers from the manufacturer's website. Then visit Windows Updates...Important Updates - and download/install Service Pack 1

MSI Afterburner has known issues with Win7 (older versions will cause BSOD's). Please uninstall this program while we're troubleshooting.

- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are havin... Read more

Read other 3 answers

I am getting a blue screen of death at least once I day and usually while I am sleeping. I have gathered the information that is requested and it is attached. The description that I am getting from action center is, The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe0010461f060, 0xfffff8007ace5960, 0xffffe0010d5c1010). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 010315-14843-01.

I already tried doing system restore once, it seemed like it worked for a few days and then the problem started right back. I would greatly appreciate any help as I use my computer as my alarm clock and it restarting like this is going to bite me one day when my cell phone doesn't wake me lol.

Attachment 56145

A:BSOD while not using pc occuring 1-2x a day

Remove software related to the drivers in red. Look for an updated version of Realtek PCI/PCIe Adapters drivers.

dfmirage.sys Fri Jan 11 22:04:26 2008 (4787D9DA)
Mirage Driver by DemoForge, LLC.

npf.sys Fri Jun 25 18:50:58 2010 (4C24DE72)

npf.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

vmwvusb.sys Thu Jul 14 03:32:41 2011 (4E1E4739)
VMware Horizon View Generic USB Driver

CLVirtualDrive.sys Mon Dec 26 14:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver

GEARAspiWDM.sys Thu May 3 21:56:17 2012 (4FA2E2E1)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes

RTKVHD64.sys Tue Jun 19 10:50:56 2012 (4FE03D70)
Realtek High Definition Audio Function Driver

IntcDAud.sys Tue Jun 19 16:40:51 2012 (4FE08F73)
Intel Graphics Media Accelerator HD Driver

AmUStor.SYS Tue Apr 23 11:39:26 2013 (517656CE)
ALCOR Micro SD Card Controller

AtihdW86.sys Tue Apr 23 12:56:48 2013 (517668F0)
AMD High Definition Audio Function ... Read more

Read other 5 answers

I have a HP Compaq SG3-250UK on a windows 7 operating system, service pack 1, I continuously have blue screen errors and I do not know what the problem is! These occured before but stopped and recently started again, I need to know whether it is a hardware problem or a software and how I can solve this!


A:BSOD occuring a lot!

Hi Msid22 Welcome to TSF

Follow the instructions here> http://www.techsupportforum.com/foru...ta-452654.html
Lets see if the BSOD dump file(s) can tell us whats going on.

Read other 1 answers

Hi. i have a re-occuring bsod as mentioned in the title.
This bsod usually occurs in the early hours of the morning while my pc is idle.

The bsod does not reference any drivers or dll's so i am at a loss and have come to you.

this has happened many times and each time it has not clearly referenced a driver and sometimes not even a error message just the error code...

Windows 7 Ultimate 64 Bit - Original OS
Full Retail
System is 1-2 years old some parts are brand new; Gtx 260 graphics, x243H monitor. but all other components are 1-2 years old.
This install of my OS has been instaleld for roughly 2-3 months following another computer problem ( old HDD had a mechanical fault and was swapped for a new HDD and system reinstalled)
My CPU is a Q9400 core 2 quad
Video card is an GTX260 OC
Asus Striker Formula 2 - Drivers fully updated (to best of my knowledge and off of asus website)
Coolermaster M850W Modular power supply

Any help would be appreciated as i have little to no experience debugging painful BSOD's.

Most recently installed programs are. Hard Ware Monitor and the G11 driver and utility software.

Thanks, hope to hear from soneone

A:Re-Occuring BSOD


A lot of 0x7F_8 BSODs - often related to firewalls.

Remove Zone Alarm and Kaspersky and your problems should vanish.

Zone Alarm Removal tool -> http://download.zonealarm.com/bin/fr...cpes_clean.exe (run in Safe Mode without Networking)

Kaspersky Removal -> http://www.jcgriff2.com/A-V_Removal_...S_Removal.html

Please let us know how it goes.




Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 10 00:50:43.209 2010 (GMT+12)
System Uptime: 0 days 13:21:04.973
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000406f8 fffff800`02acab2f
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 9 09:01:14.617 2010 (GMT+12)
System Uptime: 0 days 9:42:44.755
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
PROCESS_NAME: vsmon.exe
Bugcheck code 0000004A
Arguments 00000000`754d2dd9 00000000`00000002 00000000`00000000 fffff880`061dbc60
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session ... Read more

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This is my custom build computer of 4 - 5 years. The past year or so i keep getting random BSOD. There are times right after i do a windows update, the very next day my computer will crash. I am running the latest nvidia drivers, and also run windows update. Some times the error says Memory Management, or ntfs.sys, fltmgr.sys. I did a memory test and it passes. I also tested hdd for errors. I really can not take getting all of these BSOD. Right now, it is happening about 3 times per week. At times i am using my computer and other times it is at night when it is locked. I have not added anything to my computer since it was born 4 - 5 years ago. I also do not overclock or mod anything.

Any help will be appreciated.


Forgot to add that sometimes when my computer BSOD, i am not getting the log dump files.

A:BSOD at random times, at least 3 times per week. Win 7 64 Ultimate

another BSOD

Read other 9 answers

New member here and thanks in advance for looking.

I have a home built w7 Home Premium box we use almost exclusively for Windows Media Center. I started getting bsod's about a month ago and before that got distorted *pinkish* video on restart or bootup at times.

Tried using msconfig and changed settings and thought I had it but it resumed the pink screens (sometimes garbled colors i.e. squares and other shapes) so I bought a new video PCIe card, an XFX R6700. Thought this had it but it resumed the bsod's and sometimes graphic issues.

Saved our pics and such and did a clean install.
Worked fine for a couple days then back to the bsod's and pink graphics.

Having a hard time getting the crash files together for upload, new guy here so hopefully I'll get it figured out and add it. The directory created by SF_Diag is 34.1mb large and when I go to U/L size limits say nope. Pointers here maybe.


They say, "If mama ain't happy, ain't nobody happy!" and this W7 box is for her TV <sigh> Help!

A:BSoD at random times and pink graphics at times,

Hi please follow this : BSOD posting instrucs: http://www.sevenforums.com/crashes-d...tructions.html
So someone can assist you, possibly me even.

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Hey everyone!

So i got a new PC for christmas, And went ahead and installed windows 7 X64 just fine.
Everything went almost flawless for a few days, But then the bluescreens of death came in. And in big numbers.
Odd thing is that it only appears in games, Or when im on skype. When im just browsing the internet everything is just fine!
I have included the minidumps using the tool by jcgriff2 (assuming thats the right one)
I dont really think its my graphics card overheating, Since when i tested it with furmark, It only went up to 70 Degrees at max.

So i hope you can assist me with this.
Regards, Spifkie

A:Randomly occuring BSOD

Also, I forgot to mention that even starting up my PC is causing ALOT of trouble.
I go through an average of 30 bluescreens before i get my pc into windows, Reinstalling is without any use to, Done that a couple dozen times (Literally)

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This is the third time I've had the infamous Blue Screen of Death occur this month.

Attached is the BSOD dump files and reports. I also attached a photo I took of the screen. Never mind, it won't attach for some odd reason.

Also, here is some of my system info:

Running: Windows 7 64 bit
Memory: 12 GB
Processor: Intel Core i7 950 @ 3.07 GHz
Video Card: AMD Radeon HD 6800

I purchased everything at Micro Center and had their technicians assemble and install everything. The computer is just over 1 yr old (13 months) and has been running pretty well until now.

Any help would be greatly appreciated as I am stumped as to why my desktop is doing this.

A:BSOD Frequently Occuring

Symantec is a frequent cause of BSOD's.
Please remove it and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

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I googled IRQL and spent a couple hours reading before joining and posting this first. All help is greatly appreciated.

By system has been BSODing for about a month now. My computer is 4 years old and I built it myself with no hiccups until now. Since I started getting the error I decided to re-install windows xp pro. Well no difference now, except I get the error more often. I also can not run files I download, downloads fail, zip file extracts fail, and most of the time it says corrupt file in all cases. None of this has ever happened before.

Now to the error:
***STOP: 0X00000000A (0C00000002 , 0X00000001, 0X806BD90E)

I ran memtest86 & chkdsk with no errors.

XP Pro Serv Pack 1 (cant d/l 2!!!)
Athlon 64 X2 4400+
EVGA 7900GT 256MB
2GB Corsair Dual, 160BG Sata

A:BSOD, still occuring after re-install

Please post your minidumps for analysis, you can find them in C:\windows\minidump. Zip them in a single file before posting, Regards.

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Hi, my computer's been shutting off frequently the past week and just today I finally received a BSOD notice. I don't know if it relates to the shutting off problem, but I'll include it here:

0x00000019 (0x0000000000000020, 0xFFFFF8A00D3BB550, 0xFFFFF8A00D3BB6A0, 0x0000000005150302)

I run Windows 7 Home Premium 64bit SP1. The original OS was Vista; 7 was obtained via an upgrade disk. My system is four years old. I don't have the retail disk.

Thank you for any help you have.

A:BSOD occuring frequently

Welcome .

The problem you're describing can originate from a variety of sources.

Testing the HDD:

Perform a Disk Check | Disk Check
Then Post the results following | THIS METHOD
Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI ? Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.

Testing the RAM:

Quote: Originally Posted by koolkat77

Test and Diagnose RAM Issues with Memtest86+:
RAM - Test with Memtest86+

Pay close attention to part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

When the testing procedure is completed post a picture of the screen.
Your BIOS is very, very old.

BiosReleaseDate = 04/23/2008
Unfortunately HP doesn't offer an update.

Outdated drivers:

- wacommousefilter.sys Fri Feb 16 20:12:17 2007
Driver Reference Table - wacommousefilter.sys
- nvmf6264.sys Fri Jul 31 02:48:18 2009
Driver Reference Table - nvmf6264.sys
The infamous nForce, known for not having updat... Read more

Read other 3 answers

For the last 3 days, I am getting BSOD'S while putting the laptop on sleep or while shutting it down. Can anyone help me with this..

A:BSOD occuring for the last 3 days..

Only 126 Windows Updates installed. Mostsystems have 160 or more. Please visit Windows Update and get ALL availableupdates (it may take several trips to get them all).

These devices are disabled: (Why?, is there a certain reason for)

<Device><![CDATA[VirtualBox Host-Only Ethernet Adapter]]></Device>
This device is disabled.]]

<Device><![CDATA[Realtek PCIe FE Family Controller]]></Device>
This device is disabled.]]

Please re-enable these devices and install/update to the latest windows 8 compatible drivers.

* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa800500b060, fffff803c7528770, fffffa8004b03890}
Probably caused by : pci.sys
Followup: MachineOwner
0: kd> !analyze -v
******************************************************************... Read more

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My computer specs :
Processor: Core 2 duo 2.66 ghz
Ram: 2 cards 2GB each
OS: Windows 7 64 bit Ultimate

Recently for about a month my computer is having BSODs quite frequently (3-4 times a day) It mostly occurs during multitasking.

I have attached the .zip file from SF diagnostic Tool here.
Your help is greatly appreciated!

A:Frequently Occuring BSOD :@

Hello ruchan.
From your crash dump I am seeing some evidence of HDD/ filesystem corruption.
Update your SSD's Firmware (skip it, if it is not a SSD)
Reseat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Uninstall Daemon Tools. It is a frequent crash causer there.

And, you need to install Service Pack 1.

Version 6.1.7600 Build 7600
Let us know the situation when you are done.

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Ok so I recently got 2 BSOD's one of them was when i was on skype and my friend ended the call the 2nd one happened while i was in a group skype call and i was watching a gif the gif paused and then I got the BSOD. First time It said system service exception i think and the 2nd one was non paged area.

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Hi, first off I would like to say that I'm newbie when it comes to dealing with crashes of any sort, so any help is appreciated. And err, sorry if the title is a bit unspecific.
I would just like to find out what is causing all these BSODs and how to stop all of them. Normally I would do it one by one, but I'm guessing something is causing all these problems. (Could it be dust? )

Information you might need to know:
Well I've had a few BSODs when I was running Vista but it wasn't as frequent as now. I'm using a clean install (not upgrade) of Windows 7 Ultimate and that's when the barrage of BSOD crashes began. Some of the common BSOD crashes I get are:
-Win32k.sys PAGE_FAULT_IN_NONPAGED_AREA (Sometimes it's just PAGE_FAULT_... alone)
-And the newest I've ever seen is HAL_INITIALIZATION_FAILED (appeared once)
-There's also the USBPORT one where I can't use the mouse at startup and then sometimes it gives me the BSOD.

I'm not overclocking (I don't even know how), my antivirus shows no viruses, I've tried the SFC/scannow command and I've only tried Safe Mode with networking (Still crashes).
Also, I should mention that quite recently my computer is starting to freeze frequently and today I've had problems getting past the BIOS Screen and Windows Icon part. The BSOD crashes also happens when the computer is idling.

I've attached the necessary files obtained from the SF_Diagnostic_Tool (Sorry, there's loads of... Read more

A:BSOD crashes (Several different ones occuring)

Your reports give conflicting hints. Symantec was mentioned, make a system restore point, then uninstall. Use the uninstall tool from their website. Replace with Microsoft Security Essentials. If you still get BSOD take memtest.
Run for 8 passes.
Then test each stick in a good slot for 6 passes.
If you have dual channel, the results may be incorrect, if shows pass.
Guide to using Memtest86+ - Geeks to Go Forums

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Hi Guys
I have been getting code 24 for the last 5 BSODs.
Can I get any advice on what to tweak to make PC better?

sys specs:

W7 OS 64bit
OEM version
Rig Built new in 2009
W7 OS installed 2009
AMD Phenom 2 X2 550 B.E. CPU

A:BSOD (re-occuring code BCC 24)

Disable driver verifier Driver Verifier - Enable and Disable
Run Disk Check

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88009f92a78, fffff88009f922e0, fffff880012b0c27}

Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+1fe )
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
Arg1: 00000000001904fb
Arg2: fffff88009f92a78
Arg3: fffff88009f922e0
Arg4: fffff880012b0c27

Debugging Details:
EXCEPTION_RECORD: fffff88009f92a78 -- (.exr 0xfffff88009f92a78)
ExceptionAddress: fffff880012b0c27 (Ntfs!NtfsFindPrefixHashEntry+0x00000000000001fe)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT: fffff88009f922e0 -- (.cxr 0xfffff88009f922e0)
rax=ffff... Read more

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Hi there, I am receiving the following error code: Event ID 41, Kernel-Power. This has occurred a few times and I am wondering how kit can be fixed? Attached are the minidumps. Thanks for your help in advance!

A:BSOD occuring frequently

Quote: Originally Posted by steffiec

Hi there, I am receiving the following error code: Event ID 41, Kernel-Power. This has occurred a few times and I am wondering how kit can be fixed? Attached are the minidumps. Thanks for your help in advance!

Hi and welceome

Its your video driver

I would
download a fresh copy and install it
run a system file check
type cmd in search>right clicka nd run as admin>sfc /scannow

If you are over clocking stop

Let us know the results



Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\010210-17737-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`03011000 PsLoadedModuleList = 0xfffff800`0324ee50
Debug session time: Sat Jan 2 00:13:22.430 2010 (GMT-5)
System Uptime: 0 days 0:22:53.396
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
Unable to loa... Read more

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Hi All,
I have a machine for a friend that I am looking at and trying to work out why it is blue screening frequently.

Sometimes it does it when the machine turns on before it loads windows, other times it will do it after using it a bit. It seems to be a bit random.

Attached are the perfmon and sysnative zip files.

OS: Windows 7 Home Premium OEM.
Original OS Installed
OEM Version
Age of system 1 month.
Not re-installed the OS.

CPU - Intel Core i3-4160
Video Card - Intel HD 4400 Graphics
PSU - 250W.

PC Brand: Zoostorm.

The machine is basically this one: Zoostorm Desktop PC - Desktops at Ebuyer.

Every boot up, I seem to get these errors in the Event Viewer, I don't know if it will help someone diagnosing the issue:


Log Name: System
Source: Service Control Manager
Date: 03/12/2014 12:48:21
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Jean-PC
The following boot-start or system-start driver(s) failed to load:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7026</EventID>
<Version>0<... Read more

A:BSOD frequently occuring on Win 7

As an update to this, I have had two BSOD when running the Driver Verifier.

The dump files are attached.

I also have a very large memory.dmp file, would this be any use?

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I have been experiencing random BSOD's. Please coulds someone assist me?

Relevant files are attached, and my specs are:

Windows 7 Home Premium x64, OEM, Reinstalled around a month ago. The PC is about 18 months old.

Many thanks.

A:Random BSOD's Occuring

Just read the instructions. Will do as told and edit post shortly.
Edited above, apologies.

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