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No Sound From Surround/Centre/Subwoofer In Realtek Sound Effect Manager Test

Q: No Sound From Surround/Centre/Subwoofer In Realtek Sound Effect Manager Test

Hi guys...
I just plugged my Onkyo 6.1 Channel (S-680) to my computer. I connected the receiver to the Digital Out port of my motherboard (Intel 915GV Chipset-Asus PTGD1 - LA). It uses the Realtek ALC880 drivers. Whenever I open Sound Effect Manager and do the Speaker Test, sound comes only from my front speakers. The rears/centre/sub all light up but no sound is played. However, while running games/music/films I get sound from all my speakers (though not very satisfactory and not real surround sound). Can anyone please help me with this?

Also, I can't open Realtek HD Audio Manager (RTHDCPL.exe). Only RTLCPL.exe (Sound Effect Manager) works. When I click on RTHDCPL.exe nothing happens. Please do help out.


Preferred Solution: No Sound From Surround/Centre/Subwoofer In Realtek Sound Effect Manager Test

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: No Sound From Surround/Centre/Subwoofer In Realtek Sound Effect Manager Test

try this:

1) try to go to the settings of your sound effect manager & there are selections there for 2.0, or what ever you may find that corresponds to your speaker channel.

2) if nothing corresponds to the given selections,try to download the latest audio driver from your motherboard's manufacturer website.

3) otherwise,you need to plug-in a sound card that has the feature to play with 6.1 channel audio.


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Hi,Enhanced sound effect tab is missing in Realtek HD Audio Manager on my Thinkpad P51.  I went to Control Panel\All Control Panel Items\Realtek HD Audio Manager, open the GUI, saw only speaker and microphone tab. Please see the attached screenshot.I have tried:1. uninstall/re-install device and driver2. update driver3. download latest driver from Lenovo support site and install itNone of above resolved issue. Would anyone experiencing the same issue please provide a solution? Thanks in advance. 

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Hi everybody.

Well i have a stereo 5.1 system by Creative, version SBS 580.
When i first got the computer everything was fine, then my brother bought those headphones, so we didnt use the speakers at all.
so after about 1-2 years without use i plugged them in and tried to use them.
The problem occured was that only the subwoofer worked, none of the speaked did,
and the subwoofer only worked at the "Realtek HD Audio Manager" program.
I tried reading forums of creative, tried to connect the system to the computer in many ways, all of the ways give me the same result, only the subwoofer produces sound.
the way creative's guide say to connect the speakers is like that :
ImageShack? - Online Photo and Video Hosting
The program that im using is "Realtek HD Audio Manager" :
ImageShack? - Online Photo and Video Hosting

so when i play this play button, only the subwoofer makes the sound, non of the speakers. All of them are connected to the subwoofer correctly, they are turned on.
no technical problems.

Is it a driver's problem?

Please help me, Im exhausted...

A:Surround 5.1 problem, Only subwoofer produces sound

As the subwoofer also contains the amplifier(s) and routing of sound, I would suspect that is where the problem is.

You can verify that you are getting audio output from each of the three PC sound connections by hooking a headset to each output and playing audio. If you hear audio (it will only be that channel) from each output then that isolates the problem to the speaker system. On the other hand, if you do not hear audio from all the jacks, make sure 5.1 is set in the Sound Panel, playback section. Click on the speakers icon to highlight it and then click on the Configure button and select 5.1. If that doesn't fix it, reinstall the PC Vendor or motherboard if its a home built system, RealTek audio drivers. They will work better than non-Vendor drivers.

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Hi. I recently ordered a Frisby FS-5020BT, along with an Optimal Shop 5.1 external sound card. For some reason, stereo audio doesn't redirect low frequency sounds to the subwoofer channel and instead only utilizes the front left and right speakers. When playing 5.1 content, such as a Blu-Ray movie, all 5 channels and the subwoofer are used, like they are supposed to. When I run the sound test in audio playback devices options, the subwoofer does vibrate. Is there some driver I need to install to get stereo audio to utilize the subwoofer, or will I just have to get used to no real bass when playing music from YouTube? Any help is appreciated.

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OK So!

Ive tried EVERYTHING even bought a new set of speakers thought the others were broken. I am running windows 7 ultimate and i have tried every realtek driver known to man. And I still can't get my surround sound to work I haven't re-assigned the jacks cause i am not to sure how to do that and dont want to have any sound..

Can anyone get my surround sound to work?

A:Surround Sound + Realtek

It will help others to help you to know your entire system specs. You can fill in your specs in your user cp located at the top of the page. Then suggestions of which Reltek drivers to try, possibly a bios update as well as chipset drivers. Thanks and welcome to sevenforums.

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Hi, I've read as much posts as I could before my eyes started to cross. I need help

I have a Vista Home Premium, 32 bit .
I have a Realtek HD sound card.

I've tried everything I could think of. I went into the sound properties, keep tryin to configure it to play a 5.1 sound system ( i recently got a hold of a Altec Lansing ADA995) and it shows the option to set it to a 5.1 surround sound but for some reason vista wont let me select that option?

I'd appreciate any help

A:Realtek will not let me select 5.1 surround sound

Well I finally found how to make the Realtek Subwoofer work (thanks to Neecole) but it's so faint, you can hardly hear it. How do you change that.

I don't have Realtek Mic but an old Mcally. Not certain how to activate it as it doesn't show up in the window in Audio Manager.

I also cannot get AOL Webmail alert anymore suddenly. Not sure if it conflicts w/some possible yahoo widgets or something? Any ideas? Thanks so much.

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Hi. I have bought a 5.1 speaker system and I was wondering if it was compatable with my Realtek AC97 audio sound card? I have the speakers plugged in and sound only comes out of 2 speakers and the sub woofer. If it's not compatable is there any software I can get or will i have to get a new sound card? Thanks!

A:Surround sound on Realtek AC97

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System - Windows 7 Professional 64 bit
Motherboard - Gigabyte GA-880GMA-UD2H
Sound - Realtek on motherboard
Speakers - Altec AVS300

My problem is that I cannot figure out how to get sound playing from my left speaker and also the subwoofer. It worked fine on my previous Win XP system.
As far as I can tell only the right speaker works.

The Altec systen has 2 speakers and a subwoofer with 1 leads that plugs into the motherboard. I used the Green connector on the back of the motherboard.

The realtek HD Audio Manager does not a a 2 speaker plus subwoofer configuration.

Any help would be appreciated.


A:Realtek no sound in left speaker or subwoofer using Altec AVS300 speak

I think your stereo cable has the problem, try connect with your TV or ipod and see if both speakers and subwoofer are working or not. If not, then you may have to buy a stereo cable. Hope this helps

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Hello, I've been looking for a solution to this problem for hours and I can't seem to find anything. I'm trying to keep the 5.1 Surround sound and have my front jacks working so i can use my mic for things without unplugging anything in the back and switching to quad. please help me.

A:Realtek HD Audio 5.1 surround sound plus frontmic?

You haven't listed the exact PC model number or motherboard so I can't directly comment.

However, it sounds like you have one that must use the front panel connections, along with the rear audio connections for 5.1 surround sound. Is this how your system is configured?

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Hi everyone.
I have an issue when trying to connect my 5.1 surround speakers to my onboard soundcard, the Rear speakers (black hookup) do not work.
In the windows sound settings the speakers show up as Side speakers (gray hookup) and so when I perform the windows sound test the rear speakers not not make a sound.
I have tried many things, updating sound drivers from Realtek, uninstall install.
Updating drivers from HP and updating from Windows update.
Tried plugging and unlpugging cables to see if Windows would recognize them differntly.
The speakers work I tested them with a different desktop and also when I plug in the Rear (black) cable into the Side (gray) cable then I have 5.1.
I also changed the Hz format from 44 - 192.
When I try to go into the sound configuration the only available options to check off are with Front Center Side and Rear is grayed out with 5.1 but when I check 7.1 I can check and uncheck all speakers.
I have spoke to HP and I have spoke to Microsoft many times. Time to reach out to the forums!
I have had this issue on this desktop twice already on two different desktops. The first time I automatically upgraded to Windows 10 which I then blamed the sound issue on, or faulty hardware on the motherboard. So I went and got a identical desktop so it is a brand new desktop first start up and same issue.
-------------Sorry for the long post but I am realy frustrated and I know its a simple configuration issue somewhere

My s... Read more

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I recently installed a new motherboard Asus Sabertooth 990FX. It has an on-board sound card "Realtek? ALC 892 8-Channel High Definition Audio CODEC". I'm using 5.1 surround speakers from creative. Speaker fill with windows update driver, or Realteks driver from Asus' website, has the same outcome.

The problem is that the back speakers, when playing music, sound like an mp3 playing at 24kbps or something of the sort. This is not the first time this has happened, and ever since windows vista, this problem has occurred in every on-board sound card i have dealt with. I have heard different reasons such as DirectSound3D Hal in Windows Vista being removed, on-board sound cards just sucking, drivers sucking, etc.

The only time the rear speakers sound right, is when i test the speakers with windows, with the software from Realtek, Or using some media player that i cant remember the name of anymore that had an option to fix this problem only for music played in that media player. But I just want all sound to play through them right. I don't watch movies on this computer and usually don't play any games, so i don't really care about the surround affect. I just want all the speakers putting out sound in stereo.

At this point I really don't care if i need a third party software to fix this issue and just for the record, no I do not have room in my system for an internal sound card, and I really don't want to deal with an external one either. I'd rather just never fix the i... Read more

A:Realtek onboard sound card with 5.1 surround speaker fill problem

The first step once confirmed that the correct drivers and by the way sound app is installed is to set to the speaker settings for 5.1 or 4 speakers depending on preference. You may want to check on the Windows sound mixer settings as well since many often forget about that other mixer being there.

The first test once the settings are looked over is going into the Control Panel>Sound section there to run the test/configuration wizard which will verify each pair of speakers first front then back as you go along. That is found in the Playback tab when first clicking on the CP>Sound and seeing the popup window appear.
(refer to attached images for both Windwos sound mixer, Sound configuration wizard)

As you will see from the second image there for the configuration wizard I use a separate expansion card(preferred here) while you would still look through that wizard. With the Creative Audio Console/Volume Panel you generally expect a move evolved mixer.volume control panel while most onboard sound setups also provide some smaller form of mixer app you would need to look at as well.

Another trip up found with some 5.1 speaker sets is on the center speaker or other volume and balance controls where sometimes tweaking them is required when it seems sound will drop off from the rear speakers. If the bass is up a bit the quality of sound from the rear pair despite having a woofer below can suffer! Then you have to tweak the tremble if these controls are present to clean up th... Read more

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I'm trying to configure 5.1 Surround Sound but Realtek doesn't seem to be installing and it's driving me nuts.

I have installed the driver provided by Gigabyte for my motherboard and it's not doing anything. It installs, asks me to restart the PC but nothing is there. OS is Windows 7 64-bit.

Gigabyte says that my motherboard supports both 5.1 and 7.1 Surround Sound so I don't understand why I can't configure my speakers to run 5.1 (it only lets me use Stereo).

Device manager only shows High Definition Audio Device and Control Panel doesn't show Realtek at all. Realtek Audio Manager doesn't appear either, it's not in the system tray icons where I would usually find it. Even searching for Realtek brings up nothing other than all the drivers I have downloaded to see if they would work.

Link to motherboard's Realtek driver as provided by Gigabyte: http://www.gigabyte.com/products/product-page.aspx?pid=4305#dl

Link to motherboard's specification: http://www.gigabyte.com/products/product-page.aspx?pid=4305#sp

Image showing my device manager > sound: http://gyazo.com/36ad517b270bd1e0ae585281527863a9

Any ideas as to what the problem is? I can't seem to find anything audio related in BIOS either.

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I've got a problem with DolbyDigitalLive over SPDIF:

Clean Windows10 installation, i installed UpdatePack September 2016, after that i installed the newest Realtek Driver (

In the Realtek HD Audio Manager i set the "Digital Output (Optical)" as "Default Device", changed the "Default Format" to "Dolby Digital Live (5.1 Surround)".

When i open the "Supported Formats" of "Realtek Digital Output (Optical)" in controlpanel>sound>"Realtek Digital Output (Optical)"properties, select Dolby Digital, "Test", i can hear the Testsound on all speaker (Sub, FrontLeft, Center, FrontRight, BackRight, BackLeft).

When i switch to the Advanced Tab, "Default Format" "Dolby Digital Live (5.1 Surround)", "Test", i get the Error Message "Failed to play test tone."

Gigabyte P67A-UD4-B3 with Realtek ALC889+DolbyDigitalLive and Onkyo TX-SR307 conncted via SPDIF

TLDR: DolbyDigitalLive 5.1 no sound, Stereo working, why?
Hope someone can help me, i have this issue since the release of Win10, switched back to Win7 because of this and because many others had problem with 5.1 over spdif, but i thought this would be fixed by now?

Regards Tom

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So basically my Mic aint working...

This has something to do with the wonderful invention that is Realtek Sound Manager.

but I dont know what.. or how to fix it...

and it's driving my nuts.. this comp is like 3 months old, a bit early for it to start acting up...

Thr problem is that when I use the push to talk button in either counter strike source, teamspeak or messenger, it just relays my computer sound from the speakers threw the mic (or something like that) so instead of my jammering the other players only hear Game sound or themself.

This might be a software problem.. I seriously dont know..

Can anyone help me??

- Sach

A:Realtek sound manager, need help

Don't double post.


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I'm new to the forum. I recently reinstalled my computer to start using my new ssd. Everything is working quite well except I can't get any programs to play audio through my subwoofer. It worked before the reinstall so I know its compatible. I use realtek hd audio manager and have two front speakers and a sub connected in the 5.1 configuration and the rest of the devices "unchecked". I had to use the center-output and the swap center-sub option to get any sound from the sub in the "auto test". There is a tone from the sub and from the front speakers, but there is no sub when I try to play music for example. And if i check the subwoofer in addition to the center the front speaker-sound becomes a little darker, so I don't know if the manager is confused about the outputs or if there is something else going on. I have a MSI Z77A-G45 and downloaded the latest audiodriver when I reinstalled.

A:RealTek hd audio manager subwoofer problem

Two speakers and a bass speaker (sub) is a 2.1 configuration. With a 2.1 configuration, one connection is made to the GREEN speaker jack on the PC and everything is distributed in the 2.1 speaker system bass speaker which has the amplifier.

Any other configuration of two speakers and bass may or may not work.

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I just solved my own problem and thought others might benefit, since I could not find the solution using internet search.

My Realtek HD Audio manager seemed to be creating an echo on my "Line In" audio signal. I had already set the 'environment' and 'equalizer' sound effects options to <None>, but the echo persisted. I found the problem seems that I was essentially duplicating the Line In audio stream.

The first "source" I found was the HD Audio manager. You can open the manager and view the 'Line In' tab - mine had a non-zero playback volume (the slider was NOT all the way to the left for zero playback). If you want output from the HD Manager, that makes sense.

I also found out a second Line In "source". It was in the 'Line In' properties settings where I had checked off the option to "Listen to this device." When I disabled that, the echo disappeared.

To view this 'Line In' properties tab, right-click on the speaker icon in the notification area, then select Recording Devices (yes, "Recording"). Then, the tab will display in a window with the title 'Sound'. You should see the Line In device in the list. Right-click on this item and select Properties. The 'Line In' properties window pops up. Then select the 'Listen' tab. UNselect 'Listen to this device'. The echo should disappear if you're experiencing my ... Read more

A:Removing "line in" echo from Realtek HD Audio output (if it is not a sound effect)

Two same signals

You're doing the right thing... getting rid of the other input signal.

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I use Logitch Z-5500 speakers (two front, one center, two rear, boombox). The optical cable is connected to an ASUS P5K motherboard.

I have the Realtek HD Audio Manager ( At times when I click the tray icon, I see a full panel of options (e.g. Sound Effect, Equalizer, Volume, etc.). But none of the controls do anything at all.

At other times when I click that icon, I only see this message: "You are seeing a blank page because there is no audio devices plugged in the system. To activate GUI please plug an audio device into the system."

I generally use the PLII Music or Movie Effect. Stereo or Stereo 2 only provides sound from the two front speakers.

What is going on? I know I need a 5.1 source (e.g. DVD) for true 5.1 sound, but what is the best setup to use in other situations (e.g. MP3s, YouTube, etc)?

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I have a PC with a Gigabyte G31M-ES2C motherboard running Windows 7 Home Premium 32 bit with the Realtek HD Audio Codec ALC883. I normally have stereo speakers plugged into the rear (green) jack and they have been working fine up until today...For first time today I tried to use the front audio out (green) jack (I bought a headphone/mic headset). Firstly I played a music track in WMP and swapped the speaker cable from the rear jack to the front (green) jack, but I didn't get any audio out of the front jack. I think I then returned the speaker cable back to the rear (green) jack and then discovered that I had lost the sound from the rear also. To work out what was going on I went to the Realtek HD Audio Manager in Control Panel. The driver was Ver. Realtek HD Audio Manager wasn't recognizing the headphones plugged into the front or rear (green) jacks. The only tab available in the Audio Manager was the Digital Output tab. In an initial attempt to resolve the problem I uninstalled the Realtek drives through Control Panel/Programs & Features. After rebooting and playing another track I got the speaker sound back from the rear jack but the front still didn't work.Then I installed the latest Realtek HD Audio System Software Ver: R2.52, incorporating driver Ver., downloaded from Gigabyte.After rebooting, and playing a new tune, I still had no sound from the front headphone jack. But when I plugged the speaker cable back into the rear jack I... Read more

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I am in dire straits. After updating my graphics card drivers on my Nvidia GeForce 9300 GE, I found i had no sound and also the Realtek HD Audio Manager was MIA. As of right now, my system says the the manager doesn't exist, as if i had deleted it. I have tried everything from updating my sound drivers to reinstalling my old graphics drivers. Nothing has worked. This is my last hope before i lose it and chuck this computer out the door.

A:No sound and no Realtek HD Audio Manager...

Have you tried a System Restore to a point before the graphics driver update?

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I had it working last night, I had speakers hooked up, but I moved the computer to it's primary location, and it delivers sound via HDMI cable. When I went clicked on Realtek, it shows it was blank. It gave a message as to why, I forget what it was.

When I go sound, it shows that's it's working because I can see the green line moving up and down. I've tried connecting audio cables from the computer to the TV, which is what is used for monitor. It still didn't work.

I had did updates since last night, not sure if that had anything to do with it.

I have deleted the sound drivers, and tried to reinstall Realtek HD Audio Manager. The sound driver came back (still no sound). but Realtek HD Audio Manger did not come back. I noticed there were two listing under audio/sound. One had a triangle with an exclamation point in it.

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My sound has always been working just fine. I usually had it plugged in the front panel of my Ultra eTorque case and I had the Realtek HD audio driver installed. But earlier today, I moved my computer to the living room to connect it to the TV through the DVI port and when I had my computer displayed on the plasma TV through HDMI, my sound just disappeared. All I did was unplug the cables to move it to the living room and connect it back and then it just stopped working.

What's worse is how the Audio Manager is just acting... odd. For example, right now I have no speakers or anything connected to any audio jacks or mic jacks or anything of the sort. And yet, when I pull up the manager, it says there's a mic already plugged into the front panel. I've never even owned a mic so it's a bit odd to me why this would happen. And I have iTunes playing in the background and it shows the audio is playing as Realtek Digital Output(RCA), but nothing's coming out, as you can see in the first picture.

Now to top that off, I go ahead and plug in the speakers into the front panel, and a few things happen. First, the "mic" is unplugged and I get a warning in the bottom corner says an audio device has been unplugged, as seen in the second screenshot. Then, I get an odd pulsating high pitch from the speakers, it's not very noticeable but it's there and it's definitely not normal. I've already tried plugging it into the rear panel but no success.

I've already searched through ... Read more

A:No Sound - Realtek HD Manager Misreading

Well, I sorta fixed it. I plugged in the speakers to the orange jack and when it asked what kind of output it was, I just chose front speaker out. But can anyone help with the odd mic problem and maybe configuring this right?

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I hope some resident experts can point me in the right direction. I have good powered 2 way bookshelf speakers and am trying to add a small sub for good 2.1 sound in my home office. I cannot get sound out of my sub (it works when plugged into my home theater set up, but not when connected to my PC). I am connecting my sub using a 3.5mm jack to 2 RCA cable. It goes from the single 3.2mm sub out on back of my tower, into the L and R RCA INPUT on my plate amp.

I have Vista, 32bit with:

Realtek High Definition Audio (internal high def audio bus)
Driver date 7/28/2010
Driver version
C Sub
all 3.5mm jack

can configure as
5.1 surround
7.1 surround

In Reaktek audio manager, I have selected Stereo, and it sees that I have the sub input plugged in (it highlights it and my left and right speakers). When I hit the test arrow - it tests left and right speakers only - no sub (and no sub is pictured in the test).

What do I need to do to configuration to get the sub working? Thanks in advance for your help.

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I just installed the latest R2.40 drivers and now i dont have no realtek sound manager, i kinda need it since i wana set ma front and back panel audio to stream the same audio at once, because having to set and switch between the 2 wen i wana use either is rather annoying

A:What Happened to my Realtek Sound Manager ??


Try downloading the manager here.

I don't know why that happened, I will be interested in finding out.

Hope this helps,

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So i have a gigabyte motherboard and a nvidia video card in my self built pc. The motherboard has on board sound but i can seem to get the jacks to sense the regular head phones i plug into the back. Would someone help me?

A:Problems with RealTek Sound Manager

You could just tell the drivers to use a head phone anyways by going to "speaker configuration" then clicking on headphones. If that dosen't work you can override it by just correcting what it sees in the sense connecting page.

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Hi at all

I need help,
one month after the portatil.el Realtek Sound Manager stopped working to I get the logo but do not give clik open the program,

anyone know how to fix it please occupy much the program

thank you

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on my realtek sound manager where it says what to plug into each jack for my pink jack it has it set to subwoofer it will detect when i put mic in but mic wont work. how do i chane this or get my mic working.


A:Solved: realtek sound manager help needed

one more image that may or maynot help ive had that automatic button toggled and none toggled doesnt help and wont let me chane it either way


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so i cant get my sound to split through the rear speakers, and when i test my speakers on the audio manager only the front two respond!
any suggestions on how to fix the problem?
i'm using xp as well

A:Spliting sound in Realtek HD audio manager

what audio codec do you use?

is it onboard sound or a PCI sound card?

how many sound outputs do you have on your onboard or PCI sound card?

make & model,how many channel formats?

we need some more informations & specifications as well

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I have an almost new Dell XPS-17 L702X laptop with Realtek Audio. I'm running Win 7 Ultimate SP1 x64 on it. If I choose to customize my taskbar and place the Realtek Icon on the taskbar it disappears after a few seconds. The only way to access it is to go to my C Drive, Program Files, Realtek and manually open it from there. The Realtech icon then appears on the taskbar; however, if you hover the cursor over the icon for one or two seconds it disappears. If I'm lucky enough to open the Sound Manager application before the icon disappears I must right click on it and select "Open". It cannot be opened by a left single click or double click. Once the Sound Manager window is open it displays nothing. The Sound Manager window can be closed only by using the Processes tab in Task Manager and shutting down the process itself. It cannot be shut down by clicking Realtek in the Task Manager Applications tab.
Dell has tried on three occasions to fix the problem, to no avail, by taking control of the laptop. Realtek Audio has been uninstalled from Programs and Features and then been reinstalled, and the drivers have been uninstalled and reinstalled from within Device Manager. I have uninstalled and reinstalled the OS on four occasions while attempting to fix the problem. I did two reinstalls using the recovery partition, one clean reinstall from the Dell provided OS installation DVD, which contains the OS only (no free third party applications that came with the la... Read more

A:Cannot access Dell/Realtek Sound Manager

Are you using the latest driver from Realtek ?

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From way back in the days of Avance audio, things began with the 'sound effect manager', allowing you to manipulate audio in various ways. This progressed to the Realtek 'HD Audio' manager and was just as good if not better than it's predecessor. 
I have noticed with newer Dell systems (desktop and laptop), that this has been replaced by 'Maxx' audio, which I really don't rate. The Realtek HD Audio manager is no where to be seen, but you could make the same adjustments in the windows sound settings. Is there anyway to go back to this original setup, or is the codec simply different?
Also, if I install the Realtek HD Audio driver, the adjustments can be made in the windows sound settings, but the problem I then have is no jack detection, so headphones don't work! In order to fix this, you need to install Maxxaudio, but then you lose the sound effect settings!
Why do things have to change? Thanks in advance.

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Can somebody give me some pointers with this issue.

Volume mixer shows sound (moving band), the test system in realtek works. Devices are enabled, but no sound actually comes out the speakers (except for the realtek test noises).

Any clues? Thanks

A:Realtek HD Audio manager not delivering the sound

Hi tyoll,

We can try few troubleshooting steps to check if issue gets resolved:

1. Run the Windows Audio Playback Diagnose and Repair from the below Microsoft FIX-IT link: Automatically diagnose and fix Windows audio playback problems
2. Download and Install the Latest Audio Drivers.
3. Perform System Restore (only if Software Configuration Changes were made).

NOTE: With system restore you will not lose any data from the computer, any new programs installed in the computer you would need to reinstall the programs back on the computer.

Please post back with the results.

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I am posting because I am having trouble getting my 5.1 system to work with my Acer Aspire 7551 laptop the way I want it to. My laptop is connected to my receiver by HDMI, but Realtek HD Audio Manager only supports stereo sound. I have attached a screenshot. Sound only comes out of the front L and R speakers. I understand that music is only mixed in 2-channel stereo, but I have six speakers and I want sound to come out of them.

When I test the speakers in Windows control panel, I can confirm that all of them are working (I have attached a screenshot of that too). I tried installing the Realtek HD audio driver from the Acer website and it didn't fix the problem. Also, I'm not sure how to find out what my sound card is. If someone who is more familiar with this sort of thing could help me with that, I would appreciate it.

Edit: Notice the two speakers shown in the screenshot of Realtek HD Audio Manager. When I click on these to test, sound comes from the laptop speakers, not my 5.1 set!

A:Difficulty with 5.1 sound, Realtek HD Audio Manager

Tpaign, welcome to the Seven Forums.

part of the problem is that the HDMI audio has nothing to do with the onboard Realtek, it is actually part of the integrated HD 4250 video and requires the AMD/ATI video driver to be installed which will also install the HDMI audio driver. You should be able to use the latest directly from AMD for it,

Latest AMD Catalyst Video Driver for Windows 7

but if not grab the latest one from Acer that says it is for the HD 6650M/6850M, as it also has support in it for the video in your laptop.

P.S. For what it is worth the audio built into the onboard video is also Realtek based, but as far as I know doesn't work with the reference Realtek driver, and only works with the one included with the video driver or the one directly from Realtek that specifies support for AMD/ATI HDMI audio,


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I cannot find Realtek HD sound effects manager in the control panel, someone know wat to do?

I downloaded and installed Realtek HD audio driver from http://download.softpedia.ro/dl/d60...4c4287f3/300036661/drivers/SOUND/WDM_R171.zip


A:No Realtek HD sound effects manager control panel

try the realtek site, best to get driver direct

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I have a problem with 32 bit Vista.

I have no sound!

The machine is a Dell XPS 435 MT and comes shipped with 64bit windows which is not suitable for the software i run.

Sohave re-installed with 32 bit Vista. No driver/hardware issues in Device manager and everything would appear fine.

go into the sound properties and playback devices and lists only the one device which is HDMI which i believe is my graphics card.

We have a couple of these machines which are the exact same spec apart from the 64bit and 32bit OS and the other is still in 64 bit. comparing the two side by side.

the 64 bit one works fine.

The differences are:

1. 64 bit one has the realtek HD audio manager in control panel which the 32bit one does not.

2. the 64 bit lists two playback devices HDMI and realtek, the 32bit only lists HDMI

3. 64bit lists Realtek and HDMI in the device manager under sound the 32bit only lists the HDMI however there are no errors for any devices or drivers.

I have tried the latest intel installer as apparently it is intel integrated 7.1 chip. I have also tried installing the latest realtek hd codec and installing severally times as also suggested on this site.

I am really baffled by this one, and really hope i dont have to go out and buy several pci sound cards to fix the issues on these machines with the audio.

Dell said it is not possible to run 32bit on these machines which is rubbish, i have managed to overcome most problems with the install apart fr... Read more

A:32 bit vista no sound realtek hd audio manager missing

Hi Jaffaz,

Not sure if this help you, but did you try these two downloads ?
Download AOpen Digital Engine DEX4501 Realtek HD Audio Driver R2.08 Driver for Windows XP / Windows Vista / Windows XP X64 / Windows Vista64 - Softpedia
Download Realtek ATI HDMI Audio Device Driver 1.59 Driver for Windows Vista - Softpedia
If not try them.

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Hello everyone!

I got my new headphones today, but the sound isn't working. I plugged them into the audio jacks, and realtek audio manager recognized them and said that an audio device has been plugged in. The mic is working fine, its just the headphones that don't work.

The headphones aren't muted, "Realtek digital output" is set as the default device (I'm not sure if that's the headphones, my old headphones broke and I haven't had any for a few months now so I don't remember what it was like before). I've tried inserting them into the audio jacks on the back, but that doesn't work either.

Any suggestions?

I'm on Windows 8.1 64 bit if that matters.

A:Realtek audio manager recognizing headphones but no sound?

Huh, I seem to have fixed it myself. I'll post the answer here just in case anyone is as clueless as me!

I was going through all the devices listed under "playback devices". I right clicked on all and looked at the "jack information" section. I found out the Realtek HD Audio 2nd output was the one that was connected to the front audio jack.

When I connected my headphones to the audio jack, when the Realtek audio manager asks you what type of device it is, I had to click "Headphones" instead of "Line In" like I did with my previous headset.
Then you go into playback devices and set the Reaktek HD Audio 2nd output as your default device. If you're using a program like Skype you might have to go into audio settings in the program and change it there as well.

If you don't have the Realtek HD audio 2nd output in your playback devices: Open the Realtek audio manager, and at the top by the close/minimize button click the settings button. Go into options, and tick "Make front and rear output devices play two different audio streams simultaneously".

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Hi everyone! First post on the forums =P

What the title says. Basically I have had to remove my soundcard (a Creative X-Fi Soundblaster) as it was completely blocking off the fan on my new graphics card (ATI Radeon HD 5850 - and yes there is no space left on my motherboard!). As a result I have to use my onboard sound. My motherboard is a Biostar A760G M2+ but the problem is that with Realtek HD Audio Manager installed my computer just wont play anything but stereo. I have 5.1 speakers but only the far left and far right speakers are playing, regardless of multiple configurations and switches between jack inputs ?_?

Im at a complete loss what to do; I know that my motherboard onboard sound supports 5.1 but its just a pain making it work =/

A:5.1 Surround Problems with Realtek HD Audio Manager

Are you seeing this?

Do you have the correct drivers installed? ( This is what you need for 5.1 on that board );


After you removed the sound card did you re-enable the on-board sound chip in the BIOS ?

Regards....Mike Connor

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I'm looking for sound effect program.I had program 10 years or so , I think it was sound blaster live ( not sure) had some thing similar .Want I wont is program that will add sound effect to sound coming through my computer speakers or headphone. The different sound effects that make your voice sound deep ,less muffled voice, tunnel ,echo ,slow talking ,sound like you talking in small room ,car or out side.

I wont it for both music/sound/audio streaming from the internet and music/sound from the computer , I have on the computer.And be able to go in setting and turn it or off or add or remove effects.

I'm not sure but I think it was sound blaster live I had ,that had some thing similar to add effect to sound coming through the computer speaker or headphone.

Note I have windows 7 .So some thing that works with windows 7.

A:I'm looking for sound effect program , sound coming through the computer speaker

Creative (ie: Sound Blaster) has had that type of setting in their software for years. The Creative/Sound Blaster software is for their chipsets only. There could be a similar audio tool that works with any audio source, but I'm not familiar with any.

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I am getting a laptop. Right now I am deciding between regular "High Definition Audio 2.0" and a "ExpressCard Sound Blaster X-Fi Laptop Sound Card with Wireless Receiver Bundle". The latter is 134 dollars more. Would the latter make the output of sound better on external speakers. Say if you're a DJ, and you use the laptop, would the sound coming out of the speakers at those high volumes be much better if you have the better soundcard? Or does it not have any effect on the output sounds? Thanks!

A:Do Sound Cards Effect The Output of Sound To External Speakers?

It affects the external output even more than the one from the integrated speakers.

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re JAL Cb 2800VS system running Win Xp Home- Altec Lansing 251 speakers- surround sound

"I bought this system 4 months ago. i am concerned that I may not be getting the full 5.1 sound. When I went to play a DVD film with the bass woofer speaker set to 6 the 2 rear speakers produced no sound. It is only when i switch back to 2/4 setting that they work but I suspect are just duplicating the front L& R speakers to simulate surround sound.

Is it anything to do with how i have wired them up. the back of the base unit doesnt correspond to the 251 system booklet. The 3 top vertical connections ( back of base unit) are marked ( from the top) cntr/lfe pink; rear purple, s/pdif-yellow. The leads are unhelpfully BLUE, GREEN and YELLOW so do not match. Also the yellow jack is too small to take any lead.

The horizontal set of 3 below are coloured yellow ,green and blue! Yellow has a microphone symbol, green has a " tree" symbol above it as has the blue.

Help please so that I can get all the speakers working as they should with the sub woofer switch in 6 channel position"

Well I sent this email to the PC supplier and talked to them on the phone. they confirmed that connections OK and sound card fitted to operate 5.1.channl sound.
Checked Sound properties in Control panel and even the test zone dialogue box tests all 5 speakers as OK but still no sound from rear speakers on the 6 channel position.
All they could offer was for me to send speakers back to them f... Read more

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Hey guys,
I just recently bought a Sound Blaster Live! 24-bit external sound card to connect my 5.1 speaker set into. I plug the Sound Blaster into my laptop which runs Windows Vista Business.
I have been able to get all the speakers working with the Windows drivers installed using the "Virtual Sound" option (Control Panel -> Sound -> Speakers -> Enhancements.) Windows tests all speakers correctly also.
However, when I install the updated Creative drivers it will continue to use only 2 speakers even with DVD's etc... even though Windows understands I am using 5.1
I would just leave it without the Creative drivers, however I need them in order to record audio properly through its inputs.
Has anyone else encountered this, or know how to fix this? Damn Vista always causing problems
Any help would be appreciated.


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This is a common problem that I've spun way out on today in pursuit of updating my Realtek sound drivers. There is an audio controller or it's called Sound Manager where you can enhance the music and change settings, etc...that does not open and i've been a few times or several i should say, i've been downloading the drivers over and over and uninstalled in following the directions to get the sound manager triggered to open but to no avail. And now i think I've got too many duplicates and that's a conflict. The sound works but it's just that you can enhance or tune the settings without that other part (the audio sound manager).

Does anyone-or are you willing to have a look at this and i can further clarify i think in a way to understand what it is as far as this one (like i say) it's in many forums of the identical complaint by lot of people in this one issue and it's a matter of triggering the driver that pertains to this simple dash board sound manager to open. Thanks a lot if you may have any ideas or recommends that i might attempt!

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Hi, I'm trying to watch a movie with my headphones for best sound experience. But when I open up Realtek HD Audio Manager and try to change the settings from Stereo to 7.1 Speaker, the program freezes, has a black box on top, and then changes back to stereo. It would also sometimes go blank, as in all I see is the program and the colored background, but there won't be any more images and options.

Then also, I'm unable to hear audio from my headphones when trying to change the setting. The button that let's me test the audio also doesn't work in the manager anymore after this.

Now after a bunch of tries, I got it to be 7.1 Speaker. The sound was better, but I couldn't hear people's voices. So after the big headache, I decided to switch back to Stereo... But now it freezes for a few seconds and go's back to 7.1 and I loose audio from my headphones. I tried switching to 5.1 but the same problem.

So at the moment, I am stuck at 7.1 sound without audio and unable to switch. My bluetooth speakers work when I connect them though (note: with my bluetooth speakers it does not give me any options to switch the sound type).

Yes my drivers are up to date (I just checked). I never had this issue before, but it is REALLY annoying, especially since I just want to sit down, relax, and enjoy a movie.

Please can anyone help me

Edit: Well now it fixed itself. But I would still like to know if anyone has any insight on what happened? I spent like 20 mins + trying to figure it out and ... Read more

A:Realtek HD Audio Manager Cannot Switch Surround Type

No idea but I wondered is your headset 7.1? Even then mine doesn't show as 7.1 (logitech g35) but manage it through Dolby (not home to actually see it).

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just bought logitech x-530 5.1 surround sound speakers for my pc. The box said it now comes w/ surround adapter for use w/ pc's.

I have a hp pavillon desktop A335
sound card is: realtek ac'97

how do i tell if i have multi channel capability?

how do i get all 6 speakers to work

i only have 3 jacks on the back of my pc: audio out, audio in, mic 1

my book that came with my pc says 6/5.1 front goes into audio out, rear into audio in,
center/subwoofer into mic -1

then it says i need to configure in the multi channel sound manager but i cant find it, book also has note if u cant find speaker configuration tab then your pc doesn't have multi channel capability!!!
does it or doesn't it I DONT KNOW!!!
what other ways can i hook it up possibly, do i have to get a new sound card, can I add a sound card! HELP PLEASE!!! want all 6 speakers to work

A:Solved: sound help setting up 5.1 surround sound

You only have 2 Channel audio.

You can use the Matrix(Surrround) button on the speakers to get audio from all the speakers when using only a 2 channel input but its not as good as having true 6 channel output from the PC.

Or you can buy a Creative Live! Or Audigy card such as this: http://www.newegg.com/Product/Product.asp?Item=N82E16829102003

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i just bought the logitech z-640's

logitech 640's

all i have left is 20 bucks to complete this computer i am building....
so i narrowed it down to 3 sound cards. i just want to watch a dvd movie in surround sound with the 640's.

this chaintech says it supports dolby digital 5.1...

but look at this aopen

it says it has all these special features...but doesnt even mention anything about dolby digital...will i be able to watch dvd's in surround sound with the aopen?

i am soooo lost please help...o yeah... i also found this powmax

what will sound better with the 640's? i know the cards are cheap i guess...but all i got is AROUND $20... the chaintech says it supports dolby digital...but doesnt have as much features as the aopen....the aopen has many features... but doesnt support dolby digital...what to do?

A:surround sound and sound cards /dvd's

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First, I managed to hook up my Dell XPS 420 to my HDTV. I have that working well by messing around with CCC. The only other issue is trying to get the sound to come out of the surround sound system which is a Sony DAV-HDX465. I purchased an 3.5mm RCA Stereo male cable to plug the jack into the computer and plug the Red/White cord in the back of the computer, but still couldn't get sound. The sound on my computer is set at Realtek HDMI Output. I've tried changing this back to Speaker/Headphone but the sound still wasn't coming from the surround sound. Sound only comes from the tv when on Realtek HDMI.
So, i'm wondering if theres something else I need to do or I possibly have this hooked up wrong. I read somewhere that said to plug the jack into the soundcard but I was confused on that. I didn't see anything. I read also somewhere that I need to change the sound settings and change the MIC In to line in. Anyone help would be great. Thanks

A:Trying to get PC sound to the Surround Sound System

To get sound out of your PC you need to use the HDMI or the speaker out on the sound card. Your PC speakers are likely plugged into that spot right now. Keep in mind that the sound coming from the sound card is 2 channel analog sound only.

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First time posting here, hopes are high.
I have a computer, athlon 1800+ XP processor, 512MB Ram, 30GB HDD, DVD combo drive, CDRW Drive, Sound Blaster 2 Card, Raden 8500 video card. Systems running windows 2000 professional, recently purchased Logitech Z-640 Speakers in hopes that I could listen to my movies in surround, but alas the speakers have thwarted me. I have it all wired correctly, speakers to sub, sub to center channel, center channel to the 3 surround outputs on my card. I get sound through the Front left and front right and sub, and if i press the nifty matrix button I get some use out of the center channel. The rear 2 speakers have not worked to date. I have the most recent drivers available from Creative, july 29 04 i believe was the date released. The speakers work fine if i switch the rear and plug them into the front. I tried to download the DVD-audio play software from creative, but it wont install, as well as the surround sound mixer program from creative. Any help would be greatly appreciated. Thank you
Neal Strong

A:Sound Blaster 2 Surround Sound Help

This may be obvious but have you gone into control panel/ sound and audio devices and made sure the 5.1 setting is enabled for your speakers? What happens when you try to install the various programs that won't install. Any error messages? Excuse my ignorance what is a "matrix button"?

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How do you set up surround sound on DTS studio sound that came with HP 251-a123wb Desktop PC I have two sets of speakers, get into the DTS window, tried clicking all ovet the place, nothing brings up the surrrond configuration

A:How do you set up surround sound on DTS studio sound

Hi @Lynch-kid,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with setting up audio. I will be glad to help you. First make should you have downloaded and installed the latest Realtek HD Audio Driver. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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