Can any one suggest an external battery that can charge the Spectre X2 12" detachable via USB-C?
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I too would also like to find an external battery pack and/or cable that can charge the x2. Although the Spectre x2 has relatively poor battery life, I was willing to purchase it as it charges via USB-C and I incorrectly assumed any high-power USB charger or external battery pack would charge it. I've tried a number of USB chargers and battery packs with a Belkin USB-A to USB-C charger cable and have had no luck charging the Spectre x2.Read other 1 answers
Does anyone know of an external battery pack that will work with the Spectre x2? I've tried 2 packs and various cables and nothing seems to work. I even wasted my time and bought the HP external battery that the HP support staff promised me would be compatible. Thx
Why HP's the odd duckIn the chart above you can see there?s one vendor with a glaring-red problem: HP with its Spectre X2. Keep in mind, I?ve updated the Spectre X2 with the latest UEFI and it still won?t work with third-party chargers. Here?s why.After speaking with HP officials about the issue, it appears the company is just playing it safe. Fearing that a counterfeit or out-of-spec charger could make the touchscreen or audio subsystem flaky, HP has limited the access non-certified chargers have to the device. For now, HP exec Mike Nash told us, only ?overnight? charging, or charging while the device is off, is supported.?Are we being too conservative?? Nash asked. ?I don?t think so.?HP is committed to USB-C?it already has four or five devices that use it for charging. The company just doesn?t believe the spec is ready for interchangeability yet.Lee Atkinson, a distinguished technologist at HP who?s been leading the effort to corral PC makers around USB-C, said the upcoming Power Delivery 3.0 spec should solve many of the outstanding issues, such as how much voltage to supply and how to control which way power flows between two devices. Atkinson said OEMs all agree it has to be done correctly and with group consensus.Read other 1 answers
I am unable to get a definative answer from any one whether of not this new 12" (not the 13") model support an external monitor. Specs and screenshots show only USB-C ports. Is there another port? Can you attach one with an adaptor via the USB-C port? A support export said he saw an HDMI port, but I suspect he was looking at at the 13" Spectre.
Great Question @meisenman? With the upcoming Spectre 12 x2 PC the USB type-C ports can be used to plug in an external monitor. You will need an HP USB type-C to HDMI or VGA adapter to allow one to be plugged in. USB Type-C Compatibility Chart for computers, adapters, docks and hubsDescription HP Spectre 12-a000 x2 Detachable PC HP USB-C to USB 3.0 Adapter x HP USB-C to HDMI Adapter x HP USB-C to VGA Adapter xRead other 10 answers
I have had my Spectre x2 for 6 months. In that time it has turned itself off and won't restart x 3 or 4 times; won't start when I first turn it on after being shut down, twice. It has taken from 3 to 30 minutes of trying to turn it on before it will start. When it starts (anytime) the light on the caps lock button flashes; when it won't start no light flashes-nothing happens. I don't believe this is a power issue. I read on another forum that some of these models have needed to be returned to HP for repair as there is a hardware fault.Read other answers
Charging is through USB-C port.Has anyone out there figured out how to charge fom an external battery? (e.g. RavPowerRP-PB14)Read other answers
We have had the spectre x2 detachable 12-a009nr for less than one week. My son was using the notebook, then left it alone for a few hours and now it will not turn on. I have attempted to charge it, still will not turn on. Is there any way to do a hard reset or some sort of reset while it is not on?
Hello mjtwitch, Welcome to FORUM !! Please try this document : http://support.hp.com/in-en/document/c01684768 You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article. Hope this helps, for any further queries reply to the post and feel free to join us again !! **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
I am having an issue with my Spectre x2 detachable windows 10??. the detachable keyboard has been a great pain this last weeks. It started by giving not working for some seconds then it would work until just recently it fully stopped working the backlighting doesn?t work the keys don?t work nor does the touch pad work the only thing that is working fine is the bang and olufsen speakers in the keyboard I have tried everything, reset my computer, detached it and attached it back again and even troubleshooter my entire computer nothing seems to work and real pain is that I have only had this 2 in 1 for 4 months and my warranty has already expired?? hope someone can help?..Read other answers
My Spectre X2 Detachable tablet/notebook was bought in June 2016. It has been turning off unexpectedly for around a month now, making a 'click' noise when it does this. After it has turned off it can be difficult to turn back on. I have checked the HP Support Assistant and everything it up to date. Any other ideas of what could be wrong? Thanks in advance LauraRead other answers
Hi, I'm having trouble getting my battery working. It will randomly guess the percentage of the battery and the computer will shut-down while it says theres 50% battery life. I try the HP support app incuided on my computer to do a calibration, however the battery fail the test. Yes, I did a check on the battery state; it says the battery is fine but I know that is incorrect. Anyway, I want to replace the battery but there is no infomation on how or were I should take it. Any help doing it or is it impossable?Read other answers
I've noticed the back of the laptop heating up for the past year, and usually place the screen section on a USB-powered fan platform to reduce the heat. When I put it to "sleep" I then turn off the AC power. I've been able to run it without AC power for 2-4 hrs on numerous occasions. However, about a week ago when I tried to resume from "sleep" before turning on ACpower, the CPU suddenly turned off. At the time I was using an external USB modem which was plugged in. So I turned on the AC power, and restarted the laptop. That happened a few times, and at least twice I saw a brief message on screen saying the battery level was below 3%, so CPU was turning off. Usually in sleep mode battery storage would not drop below 93%. In the past week the battery has stopped charging. (Last night it said the battery level was 0%; all day today it shows 83%.) So I have to use the ACpower to keep the laptop running.HP Battery check today produced the following results:Warranty Type: 3Cycle count: 187 / 1000Manufacturer: 331CBattery Age: 780 daysSerial Number: 02255 2014/09/30Temperature: 36 °CDesign Capacity: 4580 mAhFull Charge Capacity: 3818 mAh (83%)Remaining Capacity: 3193 mAhCurrent: 0 mATerminal Voltage: 8254 mVDesign Voltage: 7600 mVCell Voltage 1: 4127 mVCell Voltage 2: 4127 mVCell Voltage 3: 0 mVCell Voltage 4: 0 mVStatus: 82AC Power: YesCT Number: 6EJHQ03WY7J48YFailure ID: MAHW60-000000-MFGH6K-C0E103 I'm instructed to replace the batter... Read moreRead other answers
My new HP Spectre get very very very hot on the underside when operating for only a short time. In addition, it has lost battery life. It now only gets about 4 hours before needing a recharge. The documentation indicates a battery life of 11+hours. This is not the case. The product is only about 2 months old - still under warranty. Is this a common issue - I have seen reviews of it running warm but this is so hot it appears something is wrong. In addition, is the loss of battery life related? And how do we get the battery issue resolved under warranty.
Hello~ Try out some of these anti-overheating tips Click Here Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.Read other 1 answers
Hi, I was not super sure as to where to post this so I put "Notebook Video, Display and Touch".So I bought this new HP Spectre x360 about a week ago during the cyber sales in preparation for classes at University next semester as I was wanting something small, lightwieght, and with a long lasting battery that could get me though the shcool day. I love everything about this laptop except it seems to have a very short battery life. When I bought it, all the tech reviews and the official HP website claimed an 11 to 12 hour battery life, however I cannot seem to get more than around 4 or 5. Perhaps the battery is bad?I do not know too much about computers so I had my brother help me choose the model. I have the i7 6500u, 16gbs of ram, and a 512gb SSD. My brother said with these specific components, the battery life could be effected a little bit but was under the impression that it would still be able to serve me at least 8 hours while at school. Should I contact HP support about the battery life problem? Thank you for any advice you can give me.Read other answers
I recently bought my Spectre x360 and overall I am very happy with my purchase. However, I am a bit concerned with battery life. For my version (i7 processor and UHD screen) I am only achieving about 5 hours usage from each charge. I had expected nearer 9 hours from the adverts for the model. Reading messages from other users I seem to find that to achieve nearer 9 hours i should lower screen brightness to about 50%. Surely the main reason for buying a notebook with a UHD-4K screen is for the display to be bright especially when watching videos (Nertflix, iPlayer etc).Any suggestions about improving battery life pleaseRead other answers
The battery life on the Spectre x360 that I got two months ago is absolutely dissapointing. Running the default installation of Windows, I'm lucky to get 3.5 hours of battery life using the HP Recommended powerplan while browsing the internet on a stable WiFi network. I have been working with this computer for two months now and after two hours I have to plug it in. Is there anything that I can do to fix this issue or would my best bet be to contact HP directly? I bought this laptop solely based off of the claims that it could get up to 12 hours on battery and the fact that I'm lucky to see a third of that is upsetting.Read other answers
Hello, I recently purchased an HP Spectre x360, and the battery life is significantly less than listed on the website. I have read on several post on this forum that others are having the same issue. Please let me know if there's anyway I improve the life of my laptop. I have the i7 processor with 8gb ram. Thank you
Hello samthomreed, Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power Adapter After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook How to improve the life of a Battery:1. Power Plan should be set correctly for extended battery life2. Please keep the Screen Brightness at lower level3. Please turn OFF Wi-Fi Connection when not in use4. Please remove the CD/DVD's from the Optical Drive when not in use Testing and Calibrating the Battery (Windows 10)http://sup... Read moreRead other 1 answers
HI, i just got this computer from a friend. on the desktop, the battery icon says not detected, in the bios the listing fr the primary and secondary bateries are listed as N/A, and when i tried to test the battery in component testing, it said battery not installed. Ive updated the bios, installed alot of windows updates, and i tried restoring windows 8.1, and i really cant figure out whats wrong. If you have any ideas please help.Read other answers
This morning I woke up to discover that my HP Spectre x360 does not sit flat on a desk anymore. It appears that the whole underside of the laptop has adopted a convex curvature, and the center of it contacts the desk below. My guess is that the battery is going bad and has expanded. Anyone else having this issue? Is there anything that can be done to fix this?Read other answers
My x360 QHD Spectre has a low battery life in the beginning it has a 7 hour life with medium brightness then it's like 4:30 hours with Battery Saver on mode and I already removed bloatware and I only watch movies on it but when I game it's 2:30 hours (Fan gets loud and laptop gets hot) I'm pretty sure the battery life should be 10 hoursRead other answers
This brand new Spectre drops 1% battery level per every minute! (IN battery sver mode at 25% brightness!)I think it is a construction issue I cannot imagine fine tune tricks can help me to achieve the advertised 9 hour.Any idea what to switch off at least to improve a bit the battery life until I got answer to my official ticket? thank you and best regards,LajosRead other answers
When I got my Spectre about 6 mo ago I go 8-10 hrs on a charge when doing word processing and e-mail. However that recently dropped to less than 4 hrs. After spending several hours with HP Support, we could find nothing obviously wrong with the machine. A look at the Task Manager CPU useage revealed nothing extraordinary and the HP Battery check indicated the battery was "ok". In preparing to send the machine back to HP, I decided to first try to reimage it, i.e. wipe the disk and reload the operating system. HP makes this easy to do. Once the new image was installed I methodically loaded each of my major applications one-by-one and retested the battery life after each install. I now get 8-10 hrs of battery life. During this process I did not update any of the drivers. This suggests that one of the recent driver upgrades is the culprit to my battery problem so I'm now much more cautious in accepting these. I always do a restore point before proceeding and test the battery life afterwards. Testing the battery life can be done in several ways. The key is consistency. The method I use is to edit the power settings so that the screen stays on and the machine remains awake. I then just let it sit for a while. I typically see a loss of 10% of battery power per hour. Prior to the reimage I saw 25-30% reduction per hour.Read other answers
Hi! I am also having concerns about my laptop's battery life. It would probably run for a max 5 hours out of the claimed 12 hours battery life. I don't have any applications - besides Microsoft programs and iTunes (NO GAMES). I don't overcharge my laptop, so once it reaches 100%, I unplug straight away. Any solutions out there to improve battery performance?Thanks so much in advance! SamRead other answers
I bought the Spectre x360 to replace my HP Envy. The promised 12+ hours of battery life have resulted in only 4 hours. VERY disappointing since, I've chosen to buy this product over MAC which delivers 10 hours. I have checked the forum and there is no solution to this and has been going on for at least a year. Why is HP not delivering? I spent $1400 for something that was promised and not delivered. Can anyone help? Can I send this back and get a refund? I can't find help anywhere. LKRead other answers
I am using a hp spectre x2. When i start my PC i get a message that the secondary battery of my PC is low and needs to be replaced. But the battery charges up well and doesn't show any signs of drainage. Also sometimes it works normal as how it used when i bought the PC a year and half ago. How can i repair the problem??Read other answers
MY HP IS NOT EVEN 8 MONTHS OLD AND I AM ONLY GETTING ABOUT 2 HOURS. I WAS GETTING 5 WITH MY OLD ENVY WHICH I PASSED DOWN TO MY HUSBAND AND HE STILL GETS LONGER BATTERY LIFE THAN I DO SO WHAT SHOULD I DO? CAN I JUST GET THE BATTERY REPLACED UNDER WARRANTY OR IS THAT NOT INCLUDED?
LUANNE1 wrote:MY HP IS NOT EVEN 8 MONTHS OLD AND I AM ONLY GETTING ABOUT 2 HOURS. I WAS GETTING 5 WITH MY OLD ENVY WHICH I PASSED DOWN TO MY HUSBAND AND HE STILL GETS LONGER BATTERY LIFE THAN I DO SO WHAT SHOULD I DO? CAN I JUST GET THE BATTERY REPLACED UNDER WARRANTY OR IS THAT NOT INCLUDED?If you think the battery life only lasts 2 hours then I would highly suggest to just ask for a replacement. Anyway i'll inlcude documentations on how you can calibrate or properly set the settings in order for you to optimize your laptops battery life. Please take time to read the articles. How to Improve Battery Life with Windows 10?s New Power Settings While Windows 10 is getting a lot of press for its ?new? Start menu, beyond that there?s still a lot of stuff most users who skipped Windows 8 probably don?t know about. Today we want to talk about Windows 10?s power and battery settings.The quickest way to access the settings is to open the Action Center and click ?All settings?. On the resulting screen, click the ?System? group. There are two power-related categories we want to visit, the first will apply to users regardless of whether they?re using a laptop or desktop. These are the ?Power & sleep? settings.The first group concerns when your computer screen turns off when it is on battery or plugged in, while the second group lets you designate when it sleeps. At the bottom of the ?Power &a... Read moreRead other 2 answers
The HP spectre x360 is advertised as having up to 12.5 hours of battery life. I even asked HP.com Sales Rep and Microsoft Sales reps too since they had a hand in building this and are selling it. I was so excited when I got it until 4 hours later when it died. I updated Windows, updated all drivers and still got around the same time. I checked the battery and it was in great health. So I set out to maximize its battery life to get the advertised 12 hours. Yet, after taking absolutely extreme measures to extend its battery life to the fullest, I was ONLY able to get 8 hours of battery life. Here's what I did (My laptop is fully updated latest drivers and everything): Generated a Battery Health Report (everything looked good)Used HP's 'Support Assistant' Battery Check and it came back "OK".Turned on 'Powersave Mode' (this dims the screen even at 100%)Reduced the screen brightness to 70% (which really means %50 in power save mode)Limited my use to just one program (Microsoft Edge) with super minor use of a few other programs.Disabled Cortana.Disabled One Drive sync.Disabled Desktop Slideshow.Disabled notificationsDisabled desktop "Peek" and all window "snapping" functionality.Disabled all auto startup processes services that I knew to be safe to disable. (I disabled things like Bonjour service, google update, microsoft update and adobe update services). Wen... Read moreRead other answers
hello, I have a brand new HP Spectre x360, and am very happy with it. However, the battery is getting drained when the laptop is shut-off (not in sleep mode, but really shut-off, by using the windows start button). From 100% to 90% in one week time, and even down to 0% if left for some weeks.I'm wondering if this is due to a problem with the battery (or some other manufacturing issue), or if it´s caused by some kind of setting that causing the computer to not completely shut down for example. Could the farst start-up have anything to do with it? Is there any setting I should change? Would really appreciate your help as this doesn't seem normal for a completely new computer... Thanks!
Hi there @lomoens, You have come to the right place to ask questions, find solutions and get help from HP and the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your battery keeps draining on your HP Spectre x360 - 13-4101no. I did some research and found documentation for you based on the battery depleting. First, before I provide you with steps to help resolve the battery issue, I would like to Welcome you to Support Forums and thank you for joining in! To resolve the issue you are experiencing with your battery: Please remove the notebook battery, plug the AC power cable back into the notebook, then turn it on. Does it power the Notebook? Please make sure that the AC adapter cable is not plugged into a power strip, surge protector, or secondary power source. It should be directly into a wall outlet. Here are some documents to use for Troubleshooting Steps: Battery Does Not Power Notebook or Hold a Charge. If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replaced. Testing and Calibrating the Battery (Windows 8).To know the condition of your battery, use the steps in this article to test your battery and calibrate it if necessary. Improving Battery Performance (Windows 10, 8, 7, Vista). Here is ... Read moreRead other 9 answers
I know this question has been asked already but I too need a solution to the HP Spectre x360's very, very poor battery life. I struggle to manage 2 hours on this, with brightness at the max (I need it like that). I've seen other people managing 5-6 hours and thats all I really need. If someone could tell me how they managed to get that, I'd be very grateful. Thanks in advance!
They turn down screen brightness. Single biggest factor in battery duration.Read other 1 answers
This Spectre X360 is only 6 days old and the battery life is abysmal. The battery life is comppletely opposed to what HP advertises. For me, the advertised 12.5 Hours of battery life was the key point to buy it. But I can barely get 4 hours of light use. Is this an isolated problem or a common proble with this model. I am really dissaponted. I would like to keep it as I like the rest of it, but the battery, struggling to get barely to four hours is completely unacceptable. HP is misleading customers. This issue is forcing me to return it and look for alternate options. What are the best settings for Better Battery life? I do word processing and light web browsing to do research and the battery life is very dissapointing.
Where do you have the screen brightness set? That is the biggest factor. If you lower the brightness you can extend the life significantly. The runtime claims of laptop makers are like gas mileage claims for cars; true, but only under ideal, laboratory conditions rarely achieved in real life. You are not the only one to complain. I also have a laptop that is designed for long battery life; Lenovo Carbon X1. I get maybe 5 hours and Lenovo claims 8. I am very happy with 5 hours as I have been using laptops long enough to know that claims of "all day" battery life are not realistic.Read other 3 answers
I just bought the Spectre 360 and am having the same overheating issues as above. One of the main reasons for the purchase was the hyperbaric cooling system so the laptop would not overheat. This one is so hot to the touch within an hour of turning it on that it burns my leg if I am using it on my lap. When on a table, the bottom vents are covered but the side vents are not. This is a laptop, it is not built to carry around a cooling table, it is meant to be portable. Mine is less than 12 hours old and I feel as though I need to return it too. Any updates to this issue before I do that? Thanks.Read other answers
Brand new Spectre X360. Battery drains 0.8% per hour while Spectre is shutdown. There is ZERO battery drain of spouse's Surface notebook. I have disabled fast start up. USB ports are not in use. This is a serious problem as I leave my notebook off for several days and could drain to zero possibly damaging battery.Read other answers
So I want to get a battery to charge my new 2016 spectre x360, but U've heard that the third party chargers don't work properly. Anyone using a usb-c battery to charge your laptop? Here's the link: https://www.amazon.com/Anker-PowerCore-Ultra-High-Capacity-VoltageBoost/dp/B014ZO46LK/ref=sr_1_1?ie=...Read other answers
I posed in another section that already talks about this issue but have not recieved any assistance. I was using my laptop and the battery was low which I thought was odd since i had just charged the computer over night. I plugged the charger in and it would not charge. I changed outlets and again the computer would not charge and now the battery is dead. I took the computer to the microsoft store and verified that my cable was working and a new cable would not correct the issue. After reading on here it seems that the motherboard it the issue. Seeing as this problem seems to be more than isolated to a few computers I am looking for some assistnace from HP that doesnt require me half the cost of the computer which was still new. Any support would be greatly appreciated because the call center has not been able to provide me any support. TomRead other answers
I have noticed many battery drain problems with the Spectre range of notebooks. I have had my Spectre 13-v002tu for a week now and notice that if I shut it down overnight with 100% charged battery, by the morning it has about 35% charge remaining. I have read your article on understanding battery technology which I have found useful.I have disabled the rapid start up function in Windows 10 but it still discharges. I do leave the charger connected to the computer but switched off at the mains overnight. Would the computer battery discharge back through the charger when switched off?This is most frustrating as I have paid a premium price for this high-end notebook and would expect it to perform very well.Read other answers
I nocited the battery low message and pluged the lap top in, and it did not show charging. So double checked the power, pluged into a different outlet, same result no charge. So got the electrical tester and check the charger and its good. So then I come here and see what it might be and I am hoping it not the mother board... that is affecting the charging. I check the reciver for the charging connection and it is solid and has no movement what so ever so I dont feel it would be that connecton shorting out. I have had this computer for 15 months so I am out of Warnetee but for the price this computer should have alonger than 15 month life span. Why would the charging the battery need to run throught the monther board? HP I need a responce and need to get this resolved so I can get back to work. This device had been a great little computer. It looks like new condition and has never been droped, beat or dinged in any way that I am aware of. This seams to be a design issue and I would appreshate any responce or help that you could provide. Cory Cooper
Does the charge LED light up and change from white to amber? Does it not light up at all? If it does not, that means that the power adapter has failed and should be replaced. You cannot test the power adapter with a meter unless you are able to put a suitable load in series with it that simulates being connected to a battery . Using the multimeter's voltage setting will not show that the charging capacity (in millamps) is within specifications.Read other 1 answers
I bought the i7, QHD version of the Spectre convertible laptop two days before Christmas. Overall, I think it's a great product - which makes it even sadder that I'm thinking of returning it.The advertisements said 11 hours of battery life. Now, obviously that's not going to be accurate for normal everyday usage, but the salespeople in the store (and common sense) said that it would probably still get at least an eight hour, more like nine hour battery life on a single charge. Nope! FOUR HOURS. That's ridiculous. That's just over a third of the advertised battery life.I thought (and still think) it might be an issue with the battery itself, as the computer runs really really hot - it's basically impossible to put this thing on my lap at times. Which is annoying. But I did the HP Support Assistant battery check and it said it was fine, and then I did the BIOS battery check and it passed. And then the HP staff member I was chatting with on the support system had the gall to say "4 hours is actually really good". NO, IT IS NOT REALLY GOOD. Similar laptops in this category get about 7 hours of real time use. I bought this computer in large part because of that puported long battery life, and all the reviews said that the battery life was pretty great - none mentioned being four hours. Were reviewers sent different computers?And this four hours is not playing video games on full brightness settings. No. This four hours is on 25% brightness, power saver mode on, battery saver mode ... Read more
Hi there @jamiethehornsby?, Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your HP Spectre x360 Notebook PC is overheating. I would like to address the overheating before dealing with the battery. You said that you had run battery test's and they passed. Do you have the Notebook ventilated? What do you sit your Notebook on when you are using it?Have you done any updates using Windows Updates or the HP Support Assistant? Here is a document for you called Reducing Heat Inside the PC to Prevent Overheating. Please follow the troubleshooting steps to see if it reduces the heat (and in turn that should help with the battery). Updating your Notebook BIOS has been the solution for some, stopping apps from starting when the Notebook powers on for others. Some people have found that the Accepted Solution was simply doing another Windows Update. Some of the steps that you need to perform are in the following headings: Updating your Notebook computer BIOS - This document provides step by step instructions for you to follow. Using Windows Task Manager to identify corrupt processes: Services that you do not use (other than Microsoft services) can be shut down to minimize CPU usage. Other st... Read moreRead other 4 answers
Hello all, I recently bought the new HP Spectre x360 (Late 2016 Build) and since then I have noticed problems retaining charge after the computer is completely shut down. I exchanged the laptop yesterday for the same model and have also witnessed battery discharge after shut down. The discharge is about 6-8% every 8 hours when it is shut down. The things I have tried:Turn off Fast BootDeactivate Hibernate (deactivates fast boot as well)Battery Check and Calibration (Battery Check came back "Okay")Deactivate selective USB chargingDeactivate USB Charging when the system is off (using BIOS) I was promised that the issue would be fixed if I calibrated my battery by an HP support employee which did not work. I found a prospective solution online that has caused a known battery drain for thousands of HP Users. Many users experienced this odd battery drainage due to the Intel Management Engine Interface (IMEI) Driver but this is purely what users are reporting and may not even solve my problem. Does anyone else have the same issue and have solved it? If so, please give me a hand. Worst comes to worst, I will have to return this laptop. I have spent too much time trying to resolve this issue (probably 6 hours) and am extremely frustrated since you don't expect this type of issue out of a "luxury" laptop nor a new one at that. Thanks! I'm looking forward to hearing from all of you!Read other answers
I recently purchased my laptop this past April and it has stopped charging. I thought it was the charger since my guinea pig chewed the mickey mouse cable a bit, so I got a replacement in the mail. However, replacing the cable did not solve the issue. The partially chewed cable worked up until the day I installed Windows 10, coincidentally. I'm just wondering if it's possible that installing Windows 10 could have caused some unkown bug to cause my laptop to stop charging. I really don't think it's the charger since it is brand new. Please can anybody help me? Thank you. P.S. The laptop battery is dead so I cannot turn it on to check drivers or bios.
The exact same thing happened to me. I received a new adapter and power cord from HP, as my Spectre is only 5 weeks old. The new power cord and adapter didn't work and now my laptop won't even turn on. I wish I could help, but I have no idea what to do to fix my own laptop since it won't turn on.Read other 9 answers
Hello,I have bought a Spectre X360 with core i7, 8 GB RAM and 256 SSD. It says that the battery is up to 12 hours. However, my laptop have not been staying more than 6 hours and it's quite hot. Most of the time I just let it runs a BlueStack app. I have made a test as below:DESIGN CAPACITY 55 mWhFULL CHARGE CAPACITY 55 mWhCYCLE COUNT - Battery life estimatesBattery life estimates based on observed drainsPERIOD - ACTIVE AT FULL CHARGE - ACTIVE AT FULL CHARGE2015-06-17 4:10:03 - 4:10:03 -2015-06-18 5:13:26 - 5:13:26 -2015-06-19 3:55:11 - 3:55:11 -2015-06-20 4:15:07  ... Read more
Greetings for the day dqthehoang, Regarding the battery life and battery backup that has been mentioned here, when the unit says battery upto 12hours, on a idle situation the battery life is upto 12hours or when you are using minimal applications, There are certain applications which would use more battery power, check when you are using any particular application if the battery drains, try updating BIOS through HP.com and Try running battery test through HPSA to check the functionality of the battery, Perform battery calibration on a timely manner to keep the battery in good shape. Regards,Zoan Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom right to say ?Thanks? for helping!Read other 5 answers
I do school work and not even heavy browsing. Still my battery is dying with in 4-5 hours after charging. My finals are here and I always have to carry my charger around. I need help.Read other answers
Hello all, I'm really hoping to get to the bottom of this. When I was on the market for a laptop, I needed one that would have great battery, be light, and be fast - as a result, I purchased a "HP Spectre x360 Convertible Laptop - 15t touch" -- Product number: P0A58AV_1. I mention the exact name and product number to ensure that if someone from HP sees this they know that I'm referring to the newer model - from 2016. The computer is fast -- not as fast as I was hoping after upgrading to the i7 with max RAM, but fast enough. It's also light. But the battery is horrible! I travel often and that's why I need a good battery - I just came off a flight yesterday where the laptop went from 99% to 43% after a movie that was a little under 2hrs. The day before I was working on Photoshop and it lasted about 3.5hrs total. The other day I was simply keeping it on as it was downloading a large file, with brightness down to about 50%, and it lasted 4.5hrs. This is outrageous! To clarify - I am a very technical user (web developer), and have already done everything I can (within reason) to stretch the battery life as much as possible. Disabled bluetooth and WiFi searching, I keep the brightness at 75% max at all times and 50% when possible, and I also maxed the CPU to 70%. Still, the laptop will not hold more than 5hrs even when not actively working on it, and it will barely hit 4hrs if watching video on it. Furthermore, as I am writing this I only... Read moreRead other answers
I have had my HP Spectre for a year. Only on occasion do I use something requiring graphics. Mostly I am using word and power points at the moment. This past week, all the sudden my computer is overheating and I am only getting about 2 hours of batterylife whereas a few weeks ago I was getting at least 5 hours if not more (sometimes average around 7). I shut down my computer last night with over 50% of battery life and booted it up today and it had 20%. And was instantly hot to the point it is hard to do anything on it. Has anyone experienced this? The computer is just barely a year old. My HP computers in the past normally last about 4 years before giving me problems. I suspect it is because of the recent update to Windows 10 that happened last week that I was forced into, but I can't figure out how to problem shoot that.Read other answers
Hello, I got my 2016 HP Spectre x360 (Kaby Lake) laptop a week ago, and it seems the battery life is very underwhelming. I get around 4 hours from mixed usage (browsing/productivity/media). I had the previous gen. Spectre and almost similar tasks got me 8hr+ battery life. I've tried battery testing/calibration etc. suggested in the support pages. Anyone else having similar problems? I want to give the laptop some chance before I replace/return it.Read other answers