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Two finger scroll down not working on touchpad

Q: Two finger scroll down not working on touchpad

Hi, The two finger scroll function on the touchpad is not working. The driver is updated as well. Overall the touchpad seems unresponsive as well. It gets stuck and cursor stops moving. It is the only thing that I am not happy with regarding the spectre x360. Can you please help. Thanks

RELEVANCY SCORE 200
Preferred Solution: Two finger scroll down not working on touchpad

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Two finger scroll down not working on touchpad

Hello @ukx360 ,Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Spectre x360 Notebook and mouse freezing. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.If you will go to the section on Adjusting TouchPad, you will see a restore defaults button. If you select that it will restore the original settings.Hope this fixes things up.Thanks.





Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom left to say ?Thanks? for helping.I work on behalf of HP

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RELEVANCY SCORE 96.8

Title says it all really. This stopped working after the last major Windows 10 update (the one that introduced the three-finger horizontal scroll for scrolling through active applications). All other gestures seem to work OK, only the 2-finger scroll gesture has stopped working. I have all the latest updates installed, and all the latest drivers.

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RELEVANCY SCORE 86.8

I updated my computer about 1/2 weeks ago and the 2 touch scroll feature doesn't work. I went to advanced touchpad settings to see if I could fix it there but the results were that it is on. I went to check if maybe I did it wrong and sure enough it still
didn't work at all. Can you please either give me a step by step guide on fixing this or a link to a bit of software that fixes this?
And yes the touchpad is up to date, the system won't even let me click it.

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RELEVANCY SCORE 86.8

Hey there,

i recently got a harddrive replacment for my Qosmio f60 laptop and windows had to be reloaded.
When my laptop was previously working i could two-finger scroll on pages and such,
Now i cant, and i cannot find a setting for it anywhere.

ive downloaded a driver called 'scrybe' which allows me to do this,
but i would much prefer not running an extra processor and just using the laptops default function.

Can anyone explain why my laptop previously let me do this and now cant? and how i could fix it?

thanks heaps!
-Brenton

A:Qosmio F60 - Cannot use touchpad Two-Finger scroll function

> can anyone explain why my laptop previously let me do this and now cant?

Maybe the Synaptics touchpad driver is not installed?
The Synaptics driver provides additional touchpad features.
Therefore I recommend installing this driver.

The settings can be found in control panel -> mouse -> Advanced tab -> advanced settings

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RELEVANCY SCORE 85.6

Hi. I bought a brand new Thinkpad T470s with Win10pro preinstalled. I have installed all latest win10 updates and lenovo updates and also BIOS is updated. I have the following problems that are most likely caused by Touchpad and the fact that it is a Microsoft Precision Touchpad. - I had to set "Choose how many lines to scroll" to value 8 in Settings/Mouse to get adequate scrolling speed in Google Chrome and most of other apps that I use - 2-finger scrolling freezes and delays now and then in SimpleNote- there is no way to adjust 2-finger scrolling speed in File Explorer and MS Edge Explorer. "Choose how many lines to scroll each time" setting in "Settings" and "Control Panel/Mouse" has no effect on touchpad 2-finger scrolling speed. I dont really use Edge as I prefer Chrome but this slow scrolling in File Explorer is unacceptable. Even my old Thinkpad X201 is better.- 2-finger scrolling in Device Manager is too jumpy and slow to use comfortably- 2-finger scrolling in MS Word 2010 was also jumpy couple of times, but most of the time it works OK- I use Gmail in a separate window which I created from Chrome with "Add to desktop" option and "Open as window" checked. When Gmail is used from this separate window, 2-finger scrolling is jumpy and delayed, also very unacceptable.  I suspect that these problems must be somehow caused by that Touchpad is Microsoft Precision Touchpad. Is there any solution to these problems?   When these problems are s... Read more

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RELEVANCY SCORE 84.8

I just loaded the new windows 10 operating system on my Pro Book 6440b and I am having a problem with the Synaptics Touchpad driver. Most of the functions work properly with the touch pad but there is one issue that I cannot resolve with the Window 7 driver for the touchpad. The finger scroll function will not work in any of the newly formatted Windows 10 OS windows. I wonder if their has been a patch made for this driver problem or if it is an ongoing issue. I know the mouse pad works fine all functions since I reloaded all of the drivers after a complete system restore in the windows 7 OS.????? 

A:Synaptics touchpad finger scroll Pro Book 6440b Windows 10

Well I just solved my own issue with the Synaptics PS/2 touchpad driver for win 10. It will not auto update, nor can it be found when using device manager but searching the Synaptics site i was able to find some windows 10 PS/2 Driver updates and now it is so Awesome, my fingerscroll works once again. Right here> http://www.synaptics.com/resources

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RELEVANCY SCORE 84.8

Hi!
I got my Precision M4800 and I'm really about it.
But! I dislike the touchpad for one reason : No option to enable one-finger scroll. I'm kinda "old school" with touchpad and I don't like using my the two-fingers scroll and all the "fancy " features and the touchpad software don't have this specific feature.I tried the old driver version (7.0), but it's not compatible with Windows 8.1.
I can see a lot of values in the regedit ( HKEY_LOCAL_MACHINE\SOFTWARE\Alps and HKEY_CURRENT_USER\Software\Alps ) but I don't know which one it can be,
Do you know if a generic ALPS drivers exist? Do you have a solution for this issue?
Thanks!

A:Enable one-finger scroll on Precision M4800 (ALPS touchpad)

Run the DellTPad.exe file in C:\Program Files\DellTPad.  This will give you an older interface which includes the one-finger scroll. 

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RELEVANCY SCORE 84

Has anyone used an Inspiron 13 7000 touchpad two-finger scroll gesture and also compared it to a Surface Pro 3?
I've been using the Inspiron 13 for months but just reformatted Windows on a Surface Pro 3 last night and wow - the 2-finger scroll responsiveness is virtually instant on that device.  On the Inspiron it always seems to take a bit of time to get going. 

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RELEVANCY SCORE 82.8

On a Dell Latitude E5530 with the Alps touchpad, I find that the two-finger scroll gesture works very poorly in one direction. (I have the "reverse direction" option selected, and I can easily scroll webpages down, but up sometimes works okay, but often scrolls very very little at a time, or I have to press down quite hard on the touchpad to get it to scroll correctly).
I also notice that when I two-finger-tap to get the right-click menu, it often misses it, and I have to do it again, harder. But it doesn't seem that just "harder" is the issue, because two-finger scrolling webpages down always works well; it's just up that works poorly/ requires me to press much harder.
This is under Windows 10 Pro 64-bit; has happened under all Windows 10 versions (Anniversary, Creators Update, and Fall Creators Update), and has the Microsoft-signed, Alps-labelled, version 10.1207.101.103 date 6/23/2015 driver.
I have tried reducing the TouchGuard sensitivity; that didn't help. I've turned off all other gestures just to make sure that the touchpad wasn't misinterpreting my gestures - that also did not help.
Any suggestions?
thanks,-Jay

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RELEVANCY SCORE 78.8

Hello, Suddenly my two-finger scroll stopped working. I do not recall updating recently so if anyone could help I would appreciate it very much! Model: HP Envy Spectre-xt, 13-2000 eoWindows 10 pro Thank you, Mike 











Solved!
View Solution.

A:Two finger scroll suddenly not working

Windows 10 updates on its own by default. Microsoft gave a choice to either auto update or refuse all updates, unlike in previous Microsoft operating systems. Enter the Control Panel and  click on the Synaptics section and renable the option there.

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RELEVANCY SCORE 78.8

Hello, suddenly my two finger and tree finger functions stopped working. I?ve tried to uninstall the drivers and install the new ones, I?ve tried to go to mouse options to see if there was anything that could not be selected but nothing changed. What can i do more?

Thanks.

Here are my pc specs:
Nome do modelo SATELLITE L50-C
Refer?ncia PSKWSE-04Y02FEP
N?mero de S?rie 8F054443C
Vers?o do sistema operativo Microsoft Windows 10 Home 10.0.15063
Vers?o do BIOS 5.30

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RELEVANCY SCORE 78.8

My Aspire V5-571-6499 Acer laptop two finger scroll not working after computer scrubbed. I tried downloading driver from Acer site as well as from the Synaptics site. No luck. 

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RELEVANCY SCORE 78

Hey guys looking for some help. I have a Acer ES1 laptop running Windows 10. The problem i'm having is the 2 finger scroll stops working at random on sites like Youtube, etc. I am using the ELAN driver.

Any ideas how i can fix this. I am terrible with computers so if you don't mind dumbing it down for me, thanks alot

A:2 Finger scroll stops working at random

Hi,
Go to Settings, Devices, select Mouse&Touchpad, scroll down to Additional Mouse Options, go to Elan tab, highlight the Elan smartpad and click Options, try switching to reverse scroll and other options to get the right settings which could work for you, I have attached my settings for comparing but you may have to try different options.

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RELEVANCY SCORE 77.2

So...out of the box computer. During the set up the two finger scroll was working, however, once all was finished it stopped (why?). Tried going onto the mouse and touchpad settings, nothing available. Then tried going onto the Additional Mouse Options. I get warned that "Control Panel Extension is Incompatible with Driver Version" (why?). After clicking only option "OK" it opens. After a second of use it then tells me " Windows Shell Common DII has stopped working" (why?). Solutions will be gratefully recieved.

A:Two finger scroll and additional mouse options not working

Hi @SimonMPBaker,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with touchpad out of box. I will be glad to help you. You can contact the seller or use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 77.2

Dear Friends, Hope all is well.  I wrote "directly to HP Tech/Support and due to the warranty it defaults to here.A couple of matters.One I need a replacement Key and hinges for the *insert- Scroll key*The other issue(s) are that none of the finger sensitive swipe controls work to control speaker volumes or <<RW - Play >|| -FF >> and not last and not least the WiFi  indicator does not glow. I have always liked and used HP so I hope you can help me with these matters even though the computer is quite old and out of warranty. Sincerely, Raphael

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RELEVANCY SCORE 76.8

Hi, I'm pretty useless when it comes to figuring things out with computer software, ect. But over the past 2 days, my touchpad has suddenly stopped working properly.The issue is that when I hold any key on the keyboard, I cannot move my mouse, nor can i use 2 fingers to move the mouse, or have any more than 1 finger on the touchpad, it just locks the cursor into place and i cannot move it. I have tried a few suggestions, such as turning off palm-tracking, and going into Regedit and setting the values of "disable when typing" to 0, and after restarting, the issue is still the same, I can't move my mouse whilst using the keyboard, or having more than 1 finger on the touchpad. I went back into regedit, the values were still at 0, I went into the mouse settings, and palmtracking was still turned off. I even tried installing a different driver, but once I installed it and restarted, the computer said there was an error and had to restart - this wasn't fixed until I reset my entire computer, which took hours.Though I am not sure if I went about installing the driver correctly, as I did not uninstall any previous driver. I just don't know what to do now to fix this, I've tried everything! And this is especially infuriating for me as I'm a gamer, and because of this I am unable to properly play any games!

A:IdeaPad 110 Touchpad still disabled when typing/two finger scroll also disabled?!

Forgot to mention: my touchpad's current driver is Elan 11.4.105.2  , if that makes any difference.   

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RELEVANCY SCORE 73.6

Hi, I recently bought the Yoga 710 and I really like it, but I have ran into a problem with the touchPad. Everything worked fine up until the last few days. The three and four finger swiping gestures no longer work (I double checked the settings. Three finger gestures are on). Every other gesture works (one finger, two finger).  Anyboby else having issues with this. From what I have been able to find online, it looks like an issue that arises when you put your computer into sleep mode. Not really sure where to go from here as far as a fix. Any help would be appreciated.  Thanks!

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RELEVANCY SCORE 73.6

Hello, I just bought an Ideapad 320 15-abr. the  touchpad 2 finger tap is not working (does not open pop up menu) I tried changing the registry did not work, I updated the drivers did not work, updated the bios did not work, and checked the settings. I can't seem to get it to work has anybody encountered this? I have found in the forums solutions for Synoptics pointing devices but I have an ELAN pointing device. Any help be would be appreciated

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RELEVANCY SCORE 72.8

I have have my ThinkPad X1 Yoga touchpad configured to use the 3 finger gesture to switch apps on the Gestures tabe of the Synaptics Control Panel.  But swiping up or down on the touchpad with 3 fingers does not do anything.  This used to work when I first got my X1 Yoga a couple of weeks ago.  But it has since stopped.  All my drivers are up to date as of today (6/8/2016).  Is anyone else having this problem? I would like to add that the two finger Pinch to Zoom gesture on my touchpad does work...

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RELEVANCY SCORE 72.8

Hello, This does keep happening a lot with windows/lenovo driver updates, isn't it? Before I start rolling back drivers, was wondering if others have experience this and if so, what has the resolution been, if any.  Thanks,  

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RELEVANCY SCORE 72.8

Hello all, I have a new T470 running windows 10. I have configured the  touchpad to perform two-finger scroll.I've already tried the solutions here on the forum, including supression of edge tapping, but none of those seemed to work. My pointing device driver details:Driver Date: 06/21/2006Driver Version: 10.0.16299.15Driver Provider: MicrosoftDriver Section: HID_Mouse_Inst.NT Should I try another driver? Any help?Thanks in advanceV

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RELEVANCY SCORE 72

New computer and Windows 10 upgrade.  2 finger scrolling not working.  Tried to update drivers and can't seem to get it working.

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RELEVANCY SCORE 72

I restarted my computer to do a Windows update, and suddenly two-finger scrolling and pinch to zoom aren't working. I've already been to Windows mobility center and into the touchpad settings, where it says both are turned on.
Any ideas how to fix it?

A:Inspiron 15R 5520 touchpad two-finger gestures not working

Since this was asked almost 3 years ago and I see no answer I have to assume this is not a function I can expect on the Inspiron 5520.  I suppose it is too old to expect a driver change to enable that functionality.  

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RELEVANCY SCORE 70.8

I've upgraded my Windows 7 Ultimate 64 bit to Windows 10 Pro 64 bit under free upgrade program recently.
Since then my touchpad vertical & horizontal scrolling isn't working in any application.
Touch pad model is Synaptics LuxPad V7.4 having driver software 19.0.12.95 released on 15-July-15 (Latest)
My notebook model is HP G62.
 

A:Touchpad scroll bar not working

The G62 has a few sub-models, but have you tried the driver from HP? (15.0.18.0 Rev. A; Aug 7, 2015)
 

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RELEVANCY SCORE 70.8

My 2 finger scrolling no longer works and the mouse pointer seems slow. It was working until my PC randomly crashed and restarted and now it wont work.I already went into the settings and turned the speed up to max but it still seems pretty slow. Anybody have these issues, or more importantly, know how to fix them?

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RELEVANCY SCORE 70.8

My Spectre is only 1 month old and my TouchPad scroll feature isn't working. I've gone to Settings-Add. mouse options- ClickPad Settings. Two-Finger Scrolling is selected. I've unselected and saved. Reselected, saved and still not working. I've then selected the vertical and horizontal scrolling. This isn't working either. The TouchPad is working for other options, rotating, pinch zoom, etc. are, however, working. The only thing not working are either scrolling options. This just recently happened over night...

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RELEVANCY SCORE 70.8

Hi, can you help me with how to make the scroll of my laptop's touchpad work again? Thank you
 

A:scroll of touchpad not working

what is the make and model of your notebook. some you can tap the mouse pad...some that will turn the mouse pad off, some scrolling. You can also look in the control panel under mouse. BTW what is your OS also?
 

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RELEVANCY SCORE 70.8

I opened up my laptop and suddenley I can't two finger scroll anymore. I tried opening upSettings - Devices - Mouse & Touchpad - Additional Mouse OptionsBut when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page.How can I restore the two figure scroll settings?

A:Touchpad scroll not working

Hello, about when did this issue start? Have you done any updates recently, or downloading software from a website? What is the model of your laptop?

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RELEVANCY SCORE 70.8

So I installed W7 about two weeks ago (as a clean install instead of an update) and since then my touchpad scroll is no longer working...

I've Googled this problem a lot and I haven't come across a solution that has worked for me yet. I think I have the most up-to-date Synaptics driver ('Synaptics Pointing Device Driver' version 14.0.3).

So I don't know what to do..

I'm on a Toshiba Tecra A8.

Any help is really appreciated!

A:Touchpad Scroll Not Working

  
Quote: Originally Posted by mark200


So I installed W7 about two weeks ago (as a clean install instead of an update) and since then my touchpad scroll is no longer working...

I've Googled this problem a lot and I haven't come across a solution that has worked for me yet. I think I have the most up-to-date Synaptics driver ('Synaptics Pointing Device Driver' version 14.0.3).

So I don't know what to do..

I'm on a Toshiba Tecra A8.

Any help is really appreciated!


hi mark200, welcome to the forums , have you tried the alps driver instead of the synaptics driver ? have a read of these 2 threads Synaptics Touchpad scroll feature not working scroll of touchpad doesnt work win7

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RELEVANCY SCORE 70.8

i m having pressario C772TU with windows XP Professional OS.
touchpad scroll is not working.
 

A:touchpad scroll not working

ntpahuja said:


i m having pressario C772TU with windows XP Professional OS.
touchpad scroll is not working.Click to expand...

Click Start, Right Click My Computer and click Manage then click Device Manager and check for yellow ? and red !
 

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RELEVANCY SCORE 70.8

So i got this new HP spectre i7 that I am very glad for, but for some reason, I cannot scroll with the touchpad. It has worked a couple of times, but for the most part, the mouse just moves without the page scrolling. I have tried to update the touchpad driver, but was the system said that I already had the newest available. It is quite an annoyance since I have to use the scroll bar constantly instead of scrolling swiftly with the touchpad. 

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RELEVANCY SCORE 70.4

inspiron 5447 Win10 - Touchpad, Multi Finger Gestures Not Working.
I have this problem over a year,
HERE I AM LOOKING FOR HELP AGAIN, IS THERE ANY NEW SOLUTION FOR THIS ISSUE ?
i heard about many costumers facing the same issue.
I tried unsuccessfully some fixing suggestions from the technical support over the year.
I still have the same touchpad problem and I very disappoint and its very hard for me using a new pc without multi touch over a year without any solution.
I have a feeling that DELL ignore the problem and ignore the costumers.
I am sorry that i wait for solution over the year, it was better if i was return it in time and get my money back.
for me it was a very bad costumers experience and ill avoid of buying DELL products in the near future again.  

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RELEVANCY SCORE 70

hi,

I have a Sony Vaio laptop and recently the scroll on the touchpad stopped working. This is very irritating, because now i actually have to drag the bar to scroll through pages instead of using the scroll. I have gone to the option screen and still nothing. Please help.
 

A:Solved: scroll touchpad not working

Maybe the touch pad drivers are the problem.
Try re-installing the touch pad drivers.
 

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RELEVANCY SCORE 70

I upgraded from Windows 7 to Windows 10 and have not been able to get the scrolling feature on my touchpad working again. The device is listed as Synaptics PS/2 Port TouchPad. I have already downloaded the latest drivers and software, I have tried deleting drivers, and reinstalling drivers. Nothing seems to work.

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RELEVANCY SCORE 70

I upgraded from Windows 7 to Windows 10 on my Acer Aspire 7750G-6645 Notebook computer.  Everything seems to work fine except that the touchpad scrolling doesn't work. The touchpad for this notebook isn't 2 finger it's a up & down band on the rightside of the touchpad that you gently slide your finger over it up or down to scroll.  If it's a Driver issue which driver do I needto install because I don't see a Windows 10 driver for the 7750G LAPTOP I have. How do I go about fixing the scroll issue? I'm pretty much just a novice when it comes to dealing with computers so please to sure to type it out step by step. Thx If you need any other of my computer specs let me know.

A:Scroll not working on Touchpad [Windows 10]

I Have an Acer Aspire V5-122P that I have just upgraded to Windows 10.The mouse pointer disappears once I enter my password at login; I have to connect an external mouse to continue.Can you sort this please?

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RELEVANCY SCORE 70

The scroll bar on my touchpad is no longer working. I went to the file to launch reinstall but it says that the file "SYNTPEnh.exe" on the Synaptics Driver Installation Disk is needed.
I do not have the installation disk??? Also my antivirus "quarantined something from the touchpad file and said it was a trojan...What can I do to get the scroll feature working again?
Thanks
 

A:Scroll bar on touchpad not working anymore

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RELEVANCY SCORE 70

I upgraded from Windows 7 to Windows 10 on my Acer Aspire 7750G-6645 Notebook computer.  Everything seems to work fine except that the touchpad scrolling doesn't work. The touchpad for this notebook isn't 2 finger it's a up & down band on the rightside of the touchpad that you gently slide your finger over it up or down to scroll.  If it's a Driver issue which driver do I needto install because I don't see a Windows 10 driver for the 7750G LAPTOP I have. How do I go about fixing the scroll issue? I'm pretty much just a novice when it comes to dealing with computers so please to sure to type it out step by step. Thx If you need any other of my computer specs let me know.

A:Scroll not working on Touchpad [Windows 10]

I Have an Acer Aspire V5-122P that I have just upgraded to Windows 10.The mouse pointer disappears once I enter my password at login; I have to connect an external mouse to continue.Can you sort this please?

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RELEVANCY SCORE 70

Hello, I am using an HP Pavilion dm4-3050us with Windows 8.1, and the touchpad scrolling is not working. I upgraded exactly two weeks ago on October 17th, and the scrolling has been working perfectly fine until today. Since I discovered the problem, I have done everything I could. I reinstalled the driver, I restarted the computer multiple times, I have played with the settings, but nothing is working. There was another thread with the same problem, except that all the solutions that worked for those people did not work for me. I have multi-finger gestures turned on, and I have vertical scrolling turned on as well. What is interesting is that other gestures work perfectly fine, except for the gestures that require more than one finger. If I swipe in form the left side, I can switch between Windows 8 apps, and if I swipe in from the right side, the charms bar comes up. But I cannot scroll with two fingers, I cannot switch between apps with 4 fingers, and I cannot right click by tapping the touchpad with 2 fingers. These are all things that worked literally yesterday. Is there a reason that the touchpad can only register gestures that use one finger, but not those that use more than one finger? (When I try scrolling with two fingers, the mouse does not move. This tells me that the computer knows that I am trying to scroll, but is not doing it. I know this because when I try to scroll with two fingers on a page that cannot be scrolled, the mouse just stays in place.)&n... Read more

A:Touchpad scroll not working on Windows 8.1

Hi HP, I'm experiencing exactly the same problem, after the update multi-finger gesture just stopped working. Also, as explained by Nick, Multi-Finger gesture is turned on in the settings and when I tried to scroll, the pointer just doesn't move. Hope you could help us solve this. Thanks!

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RELEVANCY SCORE 69.2

I recently attempted to udgrade windows 7 to windows 10. The whole update ran properly however when my laptop rebooted, everything was the same. It came up as Eroor code 8007002c-2000d. I have tried updating it before and it didn't work then either. I can live with this as I don't need it updating urgently however since the last attempt the scroller on the touchpad no longer works. I use the scroller all the time and I don't know what to do, can anyone help?  Thanks

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RELEVANCY SCORE 69.2

I love this forum and have found a ton of useful information but this is my first time posting.

So I have an Acer Aspire ES1-512-P18H laptop that came stock with Windows 10. I deleted the partition and installed a fresh copy of Windows 7 Ultimate x64 in legacy mode with a USB flash drive. I then installed most of my drivers and noticed that the scroll function on the keypad was not working.

I went to Acer Aspire ES1-512 Drivers Download for Windows 10, 8.1, 7, Vista, XP and downloaded the "Mouse and Touchpad Driver" which is an Elantech driver. No luck.

I then uninstalled said driver and downloaded the Synaptics "Windows 8/7/XP/Vista 64/32-bit Edition v17.0.19" driver from Software Drivers | White Papers | Videos | Synaptics. Again, no luck.

I did some more research and found this article Solved: Aspire e15 (e5-511-p9y3) Touchpad not working on w... - Acer Community - 277578 and attempted to install Windows 7 in UEFI mode with Secure Boot off. I deleted the Windows 7 partition to not cause any issues and to perform a clean install on a blank partition. The Windows files would load and then hang at the windows logo screen when it says "Starting Windows."

I then did some more research and found this to be a common problem when installing Windows 7 on systems made for win8/10 using UEFI.

At this point I do not know what to do. I believe if I was able to install Windows 7 on a GTP partition using UEFI, my touchpad would work correctly. I th... Read more

A:Acer Aspire touchpad scroll not working

After trying 20+ drivers from ALPS, Synaptics and ElanTech I have found the solution! Download this cabinet file
403 Forbidden
and extract/copy the contents to a folder of your choosing. Run the Setup and voila! You have a fully functioning touchpad.

This worked for the ETD050A touchpad used in my Acer Aspire ES1-512-P18H with Windows 7 Ultimate x64 installed via USB stick in Legacy mode.

Hope this helps anyone else with the same problem when downgrading from Windows 10 to Windows 7.

~ET4488

Edit: If link does not work, google "win7-elan-input-device-driver-15-6-1-1-64-bit"

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RELEVANCY SCORE 69.2

Hi,
I bought a Sony Vaio VGN-CS17 laptop with windos vista. Later i changed to windows but now my mouse touchpad scroll is not working. There is a multimedia touchpad as well and that is also not working.

I tried to do the settings through control panel but could not find anything.

Are there any extra drivers need to be installed? Please help.
Thanks
Gaurav

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RELEVANCY SCORE 69.2

I have researched this problem quite a bit and tried several possible solutions that have worked for many users yet nothing had worked. I have tried several different drivers, tried tweaking settings with no solution in sight.

I am using W7 build 7022.

Can anyone advise?

-JKM

A:Synaptics Touchpad scroll feature not working

Scratch that! I have gotten it solved. My problem was trying the Synaptics drivers. The Alps drivers work perfectly!

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RELEVANCY SCORE 69.2

Hello,I have a HP Envy laptop and my laptop's touchpad scrolling gestures are not working since I updated my windows operating system from windows 8.1 to windows 10. Please help me out!

A:Touchpad scroll gestures not working in windows 10

Enter the control panel and look for the touchpad control panel. In my HP Omen 15 product loan it was a Synaptics application. I found that upgrading to Windows 10 appeared to have removed the tick mark to the right of the scrolling feature. It was working before I upgraded. I put the tick back in and scrolling started working again.

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RELEVANCY SCORE 68.8

Hello Team,I'm facing a strange technical issue with my Laptop TouchPad scroller on HP ProBook 4520S.TouchPad scroll works fine with almost every application except Windows native Apps i.e. Start Menu, Stores, NEWS etc.Its working absolutely with Windows Explorer, Google Chrome, Excel, Word, Power Point but no luck with Windows Native Apps. I have tried almost every thing i.e. Registry Key changes, Changing settings under Devices> Mouse & TouchPad but no luck at all on this. Also tried updating latest driver for Synaptics TouchPad.If any of you are aware of this issue pls advise the fix for it? Detail are as per below:OS: Windows 10 Pro x64TouchPad: Synaptics ClickPad V7.4PS: Earlier it was working fine with Windows 8.1 Pro.Thanks,PS

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RELEVANCY SCORE 68.8

i had problem with computer shutting down while in explorer and computer would not restart. took to pc repair and he got computer running again and installed microsoft security essentials. I backed up my data when i got it back but am still having problems with search engine redirect problems. Also whenever computer is turned on shows data scrip error box saying error on line x character y would you like to run page anyway... weird thing is that link shown is a random link i had visited maybe 3 yrs ago. other thing a couple times while on internet a fake windows xp security screen comes up saying computer is infected press ok to continue or cancel to clean up. last issue is my scroll on touch pad(sony vaio) has not worked since i got computer back from pc "doctor". i have paid for service and now have 90 day warranty and he said if he cant get it cleared up he can just wipe hard drive and load windows and such back on and everything will be clean and just "start from scratch" As this will be free, im ok with it, just wanted to know if this may be easiest, best solution, so as not to waste your(the volunteers) time. i appreciate your time and am willing to try to clean it myself if someone would like to help. If you think wiping computer is ok im good for that route too. thank you so much for your time.

oh yeah... i tried gmer program but whenever i opened file it restarted computer.

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DDS (Ver_11-03-05.01) - NTFSx86
Run by jeff at 16:08:17.82... Read more

A:Google Redirect Virus and touchpad scroll not working

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 68.8

For no reason at all. (as far as i can recall). I was just doing random stuff on pc (like every other time), surfing the web, while I just recognized my scroll on touchpad isn't working. I tried rebooting pc, turning touchpad on and off, but didn't hepled.

I have Satellite R850 2R notebook with win7 on it.

A:Satellite R850 - scroll on touchpad stopped working

Try to check if Windows update has installed something today and roll back OS to earlier time (two days back if possible) using system restore tool.

I don?t know if this will help but you can try it. Several times I saw that synaptics driver update is offered by option windows updates.

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