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Outlook problems

Q: Outlook problems

Hi!
I am running Outlook 2007 (office 2007) on a PC with OS Windows XP professional. This has been working fine for more than a year, untill now.
It seems as if Outlook is sending messages that I have previously received, both to me and to all the senders and other e-mail adresses in the "copy to". These messages do not appear in the outbox, so I noticed when I started to receive a lots of old e-mails again some days ago. I have also been getting e-mails from people wondering from where they come, and thereby I knew that other people were getting them too. It seems as if there is no sender specified in the message sent to them when other people get them, and maybe no subject.
To verify that the messages are sent from Outlook I have tested to block SMTP traffic in my antivirus software (F-secure). This showed alert messages every time the "send and receive" routine was run in Outlook, and blocked the messages. I have also installed a program called "Email monitor" to find out, and Outlook is actually trying to send those messages (but not showing them in the outbox, or in the sentbox after sending).
I have multiple e-mail accounts configured in Outlook, but this seems to affect all of them.
I have been trying to do virus scans with F-secure and Ad-Aware, but they haven't found anything. I have also run SDFix, but that didn't help.

Can anyone please help me find out what's the matter?

Thanks on beforehand,
Rikard

RELEVANCY SCORE 200
Preferred Solution: Outlook problems

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A: Outlook problems

I know nothing about Office Outlook. All I can offer is a couple of different scans to try----------------------------------Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Scan with Dr.Web CureIt as follows:Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current versionRead the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)Now put a check next to Complete scan to scan all local disks and removable media.In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".In the top menu, click file and choose save report list.Save the DrWeb.csv report to your desktop.Exit Dr.Web Cureit when done.Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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RELEVANCY SCORE 37.6

Hi all at Techguy, I hope someone can help me!!!

My outlook express has changed to Microsoft outlook! This has also caused me problems with Word and Excel.
I cannot open any e mails in outlook express as it says there is an error. I can go back to a restore point fro a few days ago and all is fine, a day later it changes again to Microsoft outlook and the same problems occur.

When I try and open a word or excel document it says preparing to install!!

I can not open attachments in my outlook also!!

I have AVG as my Anti virus protectiion
I run SpyBot on a daily basis
I run Ad-Aware on a weekly basis

Regards

Brian
 

A:Solved: outlook express has changed to microsoft outlook with PROBLEMS!!

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RELEVANCY SCORE 37.2

Hello. I'm having an issue with Outlook 2007, as part of Office 2007 Ultimate. In the past week or so, I've started to have a strange issue when launching Outlook 2007. I have resolved the issue with a work-around, but thought that I'd post here for suggestions.

System:
OS: Windows Vista Premium 64-bit
App: Outlook 2007 as part of Office 2007 Ultimate

Issue:
Outlook 2007 configured to start in Outlook Today. When launching Outlook, receive warning that Outlook did not start properly the last time it was launched and asks if desired to start in Safe Mode. Choice not found to make any difference in Outlook launch.

Sometimes, Outlook launches properly from this point.
Sometimes, Outlook launches and hangs wtih "Databinding" showing in lower-left corner of Outlook; Outlook will eventually "un-hang" and seems to work properly.
Sometimes, Outlook launches and hangs with "Loading Dataset" showing in lower-left corner of Outlook; Outlook will eventually "un-hang" and seems to work properly.
Have not been able to determine any course of events that determines which of the three occurs.

As a work-around, disabled "Start in Outlook Today" and issue no longer occurs; Outlook launches without problem or hang.

I've searched all through Technet and MSDN resources, but have not been able to locate any article referencing this issue.

Thanks in advance for any suggestions or thoughts to resolve this rather annoying &q... Read more

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RELEVANCY SCORE 36.4

Good day;
I have followed all directions in the "read this first" post. I pretty much do that every week or so anyhow.
Anyway, the problem. Recently on MS Outlook, when I check my mail, I find I have 10-20 messages in there from either, Postmaster Hotmail, Mail delivery Service, Mail Delivery System or Mail Administrator with a Subject line saying either "Mail System Error-Returned mail or Delivery Status Notification or Undelivered Mail-Return to Sender and a few others. The text of the message is along these lines:
This Message was undeliverable due to the following reason:

The user(s) account is temporarily over quota.

<[email protected]>
<[email protected]>

Please reply to <[email protected]>
if you feel this message to be in error
I have no idea who these people are.
I am religous in running my updated AdawareSE, Spybot S&D, SpywareBlaster and also have EZ Anti-virus which is updated and has recently picked up a lot of incoming viruses via emails. I dont open any emails from Addees I do not know. I have run online AV scans and have not found anything. I also have Kerio Personal Firewall.
I am totally up to date with all WinXPSP2 updates as well as MS Office 2003 updates
Any idea why I am getting all this garbage.
Here is a copy of my hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 2:21:18 PM, on 8/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00... Read more

A:MS Outlook 2003/ Outlook Express problems

Any help with this please

Gene

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RELEVANCY SCORE 35.2

I recently did an upgrade from Win ME to WinXP Pro on my Mom's computer
Dell Dimension 8100
Not sure of specs exactly but- (sorry)
2.6Mhz P4
80GB HDD
512MB Ram

*pretty much stock Dell components for this system*

I installed Outlook
and
Outlook Express

Outlook Express is their preferred "Default" Mail handler and I have set
it up to be so.

The problems are these:

When connecting (Dial up ISP) Outlook automatically receives Mail without being opened (can hear the mail received notification).

Outlook Express was set up with two Identities, but all mail is going to just one identity.
In other words ALL mail is going into one Identity's mailbox, thus mixing up the mail and not separating it.

I checked Identities again, and it appears to be set correctly, so I don't know why all mail is defaulting to the one Identity's mailbox.

I am not familiar with Outlook or Outlook Express as I don't use those programs much, but know enough to set them up.

Can't figure this one out, please help if you have any ideas, thanks.
 

A:Outlook/Outlook Express problems pls help

You could have a look here http://www.ez-net.com/ole_prob.html or see what Microsoft has to say about things http://support.microsoft.com/?kbid=248005
 

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RELEVANCY SCORE 35.2

I just recently bought a new computer. It came with a trial version of Office 2003 which includes Outlook. My old computer used Outlook Express. I have been trying to import my dbx files from OE into the new O but it just won't cooperate with me. I have tried both methods recommended to me and both have failed. It appears I need to have OE installed on my new computer for either way to work. I haven't been able to download it because it won't let me download on older version of IE6. The XP service pack doesn't have it. I am unsure what do to at this point.

I tried this method: http://www.directron.com/movmail.html

And this one: http://www.outlook-express-backup.com/
To make matters worse, the OE on my old computer won't let me export using the program export function. I downloaded OE again hoping it would correct the problem. It didn't work.

Is there something I can do or do I need to delete 4 years worth of email. (Some of it is useless, but some of it is important.)

Any help would be greatly appreciately.
 

A:Outlook/Outlook Express Problems

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RELEVANCY SCORE 35.2

I have been using Outlook Express 6 which seems to be working fine. However, I wanted to switch to Outlook. When I try to install Outlook, I get a message that "Outlook Express 5 or higher needs to be installed." It is installed and working.
When I boot up the computer, I get a message that "Outlook Express has been removed and asks if I want to remove related files." I don't want to lose all of my stuff in Outlook Express, so I say "No" and the system continues with boot-up.
I am running Windows XP Pro with 2.53 GHz system and 1.00 GHz RAM. I have scanned for Adware, and Spyware and run a good antivirus program (Avast) which is kept up to date. I am also using Office XP.
Can someone please assist with this or will I have to do a complete "format" and start over.
Thanks for any assistance.
 

A:Outlook & Outlook Express Problems

Looks like no answers to this one. However, I found the problem as below :
"This happens after setting the IsInstalled flags to 0, as a part of the suggestion in article Q318378. But, after reinstallation of Internet Explorer, the IsInstalled value should change to 1 automatically. If that does not happen, manually edit the registry and set the value to 1 in both of these locations
For Internet Explorer
HKEY_LOCAL_MACHINE
\SOFTWARE
\Microsoft
\Active Setup
\Installed Components
\{89820200-ECBD-11cf-8B85-00AA005B4383}
For Outlook Express
HKEY_LOCAL_MACHINE
\SOFTWARE
\Microsoft
\Active Setup
\Installed Components
\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}"
 

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RELEVANCY SCORE 34

Hi!
I have the same problem in both applications (outlook XP/2003 beta).
I have two E-mail accounts.

1. is an exchange account (current set as default)
2. a private email account
when I send internal mails (in the office) outlook use the exchange server...as I set (that is OK!).
but when I will send an external email (for example to [email protected] )
Outlook use also the exchange server to send the email and I get an error message.
The only possibility to send external mails is for me to set the email account by hand for every
outgoing mail.

The proble doesn't exist with outlook 2000.
Outlook 2000 automatically use the second email account when it see that the mail must
be send to an extrenal account.

How can I set Outlook XP / Outlook 2003 beta to do the same as Outlook 2000?


regards,
gicio
 

A:(Solved) Outlook XP / Outlook 2003 beta problems...with Exchange 2003

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RELEVANCY SCORE 31.6

I decided to use this on my new netbook. I wanted to add Google mail and a POP3 service I use on my old machine.
Google went okay but Outlook was unable to access my pop3 account.So I wanted to try inputting the data again. However I cannot get to the point of adding another account. Is there a way to reload this program without having to reset my netbook?

A:Outlook.com problems

Welcome to Eight Forums,

See if the suggestions here works out for you, if not please post back.

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RELEVANCY SCORE 31.6

I have tried everything I know. I can not access IE or Outlook from my start up menu, and now I'm having virtual mem problems. I ran Hijackthis and the results are below. Any help would be greatly appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 2:38:21 PM, on 10/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
c:\program files\common files\mcafee\mna\mcnasv... Read more

A:Problems with IE 6 and Outlook

Hello speedy1, and welcome to TSF. You may wish to Subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools (above the first post), then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If there is anything you don't understand, please ask BEFORE proceeding with the fixes. Please do these steps in order and do not skip any.

Multiple Antivirus
I see you have two or more antivirus programs installed (McAfee, Norton, Windows OneCare Antivirus). Multiple antivirus programs can bog down your system, interfere with each other, and may even cause crashes. I highly recommend you remove all but one of them using the Add/Remove Programs in the Control Panel.


Unhide Files
Go to My Computer > Tools > Folder Options > View tab and select "Show hidden files and folders". Uncheck the "Hide protected operating system files (Recommended)" option. Also make sure there is no checkmark beside "Hide file extensions for known file types". Click OK.


Download CleanUp!
Download and install CleanUp! but do not run it yet.

WARNING: CleanUp! deletes EVERYTHING out of temporary folders and does not make backups. If you have any documents or programs that are saved in any temporary folders, please make a backup of these before run... Read more

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RELEVANCY SCORE 31.6

Hey, I really need help.

So I was so sick of problems with Vista that I reinstalled my Windows XP on my computer. I migrated my emails back into Outlook Express where it had been 2 weeks ago before I started using Vista.

The folders are all there, but now I cannot send or receive emails consistently. My account settings are perfect. And I have even deleted my account several times and put it back in. I have tried using Secure Password Authentication but still no consistent sending and receiving.
Basically I have been able to get my emails and send my emails a couple of times today but now I just can't send anything. And I made no change in settings between these occurences.
My email is [email protected] So it is not a problem with hotmail.

And it's not the computer I don't think because I tried to set up the account on another computer and it still wou;dn't send or receive.

It is also not a problem with our mail server cause my boss is getting his emails just fine.

Does anyone have any ideas as to what I should do?
~SC
 

A:Problems with Outlook I never had before

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RELEVANCY SCORE 31.6

Hi, Open IE7 and Outlook too long (5-10mins)....pls help
here my HJK log....
Logfile of HijackThis v1.99.1
Scan saved at 20:52:11, on 21/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\SiteAdvisor\6028\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.0.419.0\QOELoader.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony Ericsson\Mobile4\Application Launcher\Application Launcher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Rainlendar2\Rainlenda... Read more

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RELEVANCY SCORE 31.6

I recently installed MS Outlook 2000 after having used OE for ages. I particularly like the calendar feature. However, I'm encountering 2 problems. (1) It's horribly slow in booting up initially. Takes approx. 3 minutes. (2) If I post 2 or more emails in succession, without waiting for each to be transmitted, they seem to lockup in the Outbox. I have to be sure, after completing a message and hitting Send, that I first go to Send/Receive and make sure that the message transmission clears before commencing a second message.
 

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RELEVANCY SCORE 31.6

once in a while, my computer get stucked. it's always happening when I'm using either Outlook or IE. when I say "stuck" I mean that these programs stop responding (whilst I can work with the rest of the programs on the computer), and when I try to restart windows or shut it down, I just can't. I need to manually power it off.
This happens almost EVERY day. it can happen 5 minutes after a restart or 5 hours. when these programs get stuck I also can't open WMP or winamp. like I said, the rest is fine.

attached is the HJT log file.

Logfile of HijackThis v1.99.1
Scan saved at 19:44:07, on 14/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\IBMTOOLS\UTILS... Read more

A:IE, Outlook and WMP problems

Download Ewido Security SuiteInstall Ewido Security Suite
When installing, under "Additional Options" uncheck..Install background guard
Install scan via context menu

Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.On the left hand side of the main screen click update.
Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.

Run Ewido with it's updated definitions:(...it's important that all windows must be closed) Click Scanner
Click Complete System Scan to begin scanning.
Click OK when prompted to clean files
With the first file it prompts to clean, select the option: "Perform action on all infections"
Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop. Post that in your next reply along with any other logs requested.

** Ewido scan would require at least an hour
Please download HijackThis - this program w... Read more

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RELEVANCY SCORE 31.6

Hello, I recieved this e-mail from a friend today, and I detest OUtlook, so I was hoping someone here could hopefully provide a solution.
Thanks

Hey Andrew,

George is not able to send or receive email from his outlook account. I already contacted Verizon who does our webhosting and verified that there are no emails backing up on the site. We do use MS Exchange Server, he has access to our public calendar and contacts but cant get emails. I went into www.mail2web.com and found a couple of emails waiting for him but that doesnt seem normal since he usually receives at least 20 emails a day.

When i try to send an email from his outlook it tells me that there is an error in his personal pst file, to close all mail reciepents and run the inbox repair tool. I tried to run that but it asks me what folder to scan. When i out in his pst file it tells me that its not found.

Ive attached his log from Adaware for your review. Any help you could get me would be very much appreciated.

Thanks,

Marissa
 

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RELEVANCY SCORE 31.6

I'm the office gopher trying to fix my boss's laptop in lieu of anybody else both capable of doing so and with any free time. Although he can open Outlook, he is unable to send, receive, or delete emails. When he attempts to, this error message appears:
The file *\Outlook.pst is in ue and cannot be accessed. Close any application that is using this file, and then try again. You might need to restart your computer.Click to expand...

I believe the problem might have to do with the 20230 emails in his inbox. I have attempted to run Microsoft's Oversized PST Recovery Tool, but when I attempt to select the file Outlook.pst, this error message appears.
That file is not a valid .PST file.Click to expand...

Operating system is XP, Outlook 2007.
 

A:Problems with Outlook.pst

Hi there. I am not really sure what the deal is with outlook, but I do know that the PST file is his personal/archival file and not the main inbox file. At least it is that way with mine, using exchange server. I am not 100% sure, but I think the main folder uses the "outlook.ost" file. If you go into account settings, is the data file the outlook.ost file?

(disclaimer - Not sure that I am right...just thought i would throw it out there...)
 

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RELEVANCY SCORE 31.6

I started to have problem sending mails from application Maximizer, that uses Outlook for sending mails. It all works ok, til a few days when I upgraded Windowows on SP2 (and also IE and OE 6.O)
I think it does not recognise the form of mail addres if it is written like this: name surname <[email protected]> (that is the form, that the other application enters the emai addreses while using outlook).
We use Mcafee av 4.5.1 on all machines. When send and receive it returns error: The message could not be sent because one of the recipients was rejected by the server. The rejected email address was Michelle Petitt <[email protected]>. Subject 'Test', Account: Server: smtp.siol.net, Protocol: SMTP, Server response: 550 Cannot route to <[email protected]>', Port 25, Secure(SSL): No, Server Error: 550, Error Number 0x800CCC79

BUT EVERYTHING WORKED. I then run inetcomm.dll. It worked two days and now doesnt work again. It is not reasonable. I do not understand everything is checked many many times. What should i do?

smtp server is not problematic problem is that neither OE 6.0 nor Outolook 2000 coul not recognise xxxx yyyy <[email protected]> form of email when sent trough Maximizer application. If i type such email address directly inot outlokk, it works. An also trough Maximizer worked til a few days ago. An this is really strange because for one day it also worked when I typed regsvr32 inetcomm.dll.
So i have two quest... Read more

A:Problems with OE 6.0 and Outlook

Hi monique26

I have answered your question in your first post, please go there:
http://forums.techguy.org/showthread.php?t=323546

Please do not start duplicate threads.

Thank you.
 

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RELEVANCY SCORE 31.6

Hi

I have Windows XP - I bought the laptop last year, and since after christmas I have had problems with my Outlook Express.

It may take 3 -6 times to send it!

I am with AOL and have been told that they don't like you using other servers for outgoing mail (as I don't use theirs)

Could this be the case and that they are treating some of my emails like spam? Sometimes if I change the name of the email they send quicker rather than using the reply option!

Could it be a problem with Outlook and something has happened like a bug etc??
I hope you can help me
 

A:Outlook problems - AOL????

Hi caster

Do you have your AOL account setup as this link shows?:
How to configure an AOL e-mail account in Outlook Express

Are you not using the smtp.aol.com as the Outgoing mail server setting?

Does your anti-virus program have e-mail scanning enabled or an antispam option?
If so, see if disabling those options makes a difference.

Let us know what happens.
 

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RELEVANCY SCORE 31.6

I keep getting this same error message. I have chated with AT&T. And they have walked me through so much stuff. And nothing has worked. I'm getting this error: Task 'postoffice.worldnet.att.net (1) - Sending' reported error (0x800C8105) : "Unknowns Error 0x800C8105'" Now they are telling me my MS Outlook maybe corrupt. Got any ideals what I can do.

 

A:MS Outlook Problems

Would be good to know exactly what you have tried that didn't work though, else we will probably just be repeating it.

This error can be caused by Norton AntiVirus software, do you have that installed?
What Windows version?
What Office version?
 

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RELEVANCY SCORE 31.6

Ok. I'm going on holiday in a couple of hours, and i want to send some important emails a.s.a.p, but outlook is giving me problems.

It is coming up with the error, when trying to send emails:

The message could not be sent because one of the recipients was rejected by the server. Server Response: '553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)'. (Account 'account name', SMTP Server: 'smtp.pc2web.co.uk', Error Number: 0x800ccc79).

Does anyone have any suggestions? I thought SMTP might need to be activated - but it doesn't change anyway.

Thanks
 

A:Outlook problems

Hi delemos

Welcome to Tech Support Guy Forums!

See this link:
You receive a SMTP relay blocks error message when you send e-mail messages in Outlook 2002 and Outlook 2003

Let us know if that helps or not.
 

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RELEVANCY SCORE 31.6

i have germen windows xp, with germen office Xp
i have a problem in the outlook which about the received emails

is shows progress of incoming emails & counting them down without downloading them for real
ever time i had to make back of my emails & contacts & install a new windows

last time i made another login & used it's outlook to download my emails & it worked.

but what is going on :: i don't know , do you have an explain for that .. is there any way to solve this problem ..
thanks for your help ...
 

A:problems in my outlook xp

Could be there are too many messages stored in Outlook in your usual Windows user account. When you created a new user account the Outlook folders would have been new and therefore empty, because Windows keeps separate identities and folders for each Windows user account in a different location.

Maybe exporting then deleting some of your messages to a backup folder will solve the problem?
 

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RELEVANCY SCORE 31.6

When trying to bring up Outlook, my computer says"Update Profile" and when I try to do this, it says "memory resources low, close some programs". When I close all starting programs, the same screen comes up. Any suggestions would be appreciated.
 

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RELEVANCY SCORE 31.6

Got Outlook XP running on Windows XP. Office (and thus outlook) is patched with service pack 1.
I've set up my mail accounts correctly. The test button works like a charm (getting good results).
But when i try to actual send mail, it stays in the outbox and i get an error. "The operation timed out waiting for the SMTP server"
Using outlook express or any other mail client, everything works fine (so no problem with the mailserver).
I know there's a ticket on Technet about this, but the solution provided there is patching to SP1, which i have already done

Please help

Thanks !
 

A:Outlook XP Problems

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RELEVANCY SCORE 31.6

Hi There
I am using Windows 2000 Professional and have experienced a problem with Outlook. It will not start up, it just hangs at the info section.
Have updated AVG virus protection and run a scan, this did not detect any viruses. Tried to run a Degrag, it ran well on the C drive, but will not complete a defrag on the D drive. (These discs are partitioned).
Started up in safe mode and tried to degrag and starting outlook again but still both would not work.
Ran a spybot search and destroy with new updates. No problems there.
Word, Excel seem to open up fine. Outlook express opens up fine.
I have spoken to the users of this pc and they said the only thing that happend was when they came back to their PC when a phone call was being transfered that the screen went all funny and hung. Rebooted PC then realised could not get in to Outlook etc as above.
Could you please advise if there are any other suggestions.

Hi Jack This report follows:
Logfile of HijackThis v1.99.1
Scan saved at 11:31:01 a.m., on 28/02/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\... Read more

A:HJT Log Outlook Problems

I take it D drive is actually just a second partition on the system drive? The fact that defrag won't complete could be a sign that the hard disk is failing, with the damaged clusters being in the area used by the D partition.

You should be able to identify the manufacturer of the disk in Device Manager, then visit their website (support) to see if they have a disgnostic tool you can download and run. This runs a test and tells you if it's failing, though it's not always 100% correct which is why PC manufacturers insist you run their own tests when making a warranty claim.

But since you are having problems which could be related to disk failure (esp the defrag) I would be inclined to believe the diagnostic test results, and if they confirm failure get your data backed up as soon as possible and buy a new disk.
 

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RELEVANCY SCORE 31.6

I recently got an Outlook 2007 Memory Full and tried to archive my Outlook to an external harddrive. Now I am not able to get new e-mails, and get a message that says Errors have been detected in the file c:\document and settings|my initial\local settings\application Data\MicrosofOutlook\Outlook.pst. Quit Outlook and all mail enabled applications and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file.
 

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RELEVANCY SCORE 31.6

Hi all,

Please can someone help.

Question 1:
We have just had a new computer and we set everything up fine. I turned it on this morning and it is saying something about MICROSOFT OUTLOOK not being the default mail client. This is true, OUTLOOK EXPRESS is.

Does anyone know how to stop this message coming up (as it seems to come up everytime you switch the computer on)

Question 2:
When we open OUTLOOK EXPRESS to check our mail, we keep getting MSN contacts in the email contacts box.
I have deleted these, but if left for a couple of minutes they come back.

Does anyone know how to delete these for good.

Any help would be appreciated.

Thanks in advance
 

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RELEVANCY SCORE 31.6

Sorry just realized posted in intro forum.....Outlook wont start up. Tried to fix and detect and run in safe mode. same problem keeps shutting down.... Outlook works on other users on computer. I tried to set up a new user and point that to my outlook file but it wont let me... any advice? I know I can probably revove and reinstall program but afraid I wont be able to set to my data..
Thanks

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RELEVANCY SCORE 31.6

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 12279 Mb
Graphics Card: NVIDIA GeForce GTX 650, 1024 Mb
Hard Drives: C: 596 GB (396 GB Free); F: 931 GB (0 GB Free); J: 4657 GB (3799 GB Free);
Motherboard: ASUSTeK Computer INC., Rampage III Formula
Antivirus: Norton Security, Enabled and Updated

My Outlook stopped functioning. I have two email addresses. One formal and one informal. The formal address was not sending or receiving and blocked the informal address from doing the same. I deleted the formal account and the informal one worked. I called my internet provider and they changed the email from a Pop3 to an IMAP account. Now where I used o have an inbox, sent folder, out folder Junk email folder, now I still have them BUT I have a separate one for each email address. My formal address has an inbox, sent folder, Junk folder and draft folder. So does the informal address. Now when I delete an email from my inbox, instead of it being removed from the inbox and placed in the deleted folder, a line is drawn through it but it remains in the inbox. My inbox states there are over 300 emails in the box but they all have lines through them. I have tried to remove them and if I send each email to another folder, it just copies the email and leaves it in the inbox too. How do I removed the... Read more

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RELEVANCY SCORE 31.6

Although I have anti-virus software, I think my computer has picked up a virus somewhere. I use Outlook for sending work related e-mail. Although my e-mail appears to be going to whom it is addressed, some of the addressees have stated that they are not receiving my e-mail. I send a lot of e-mail to one particular company, and nobody at that company can receive anything that I send them out of my Outlook, but if I use my personal e-mail account, they receive it just fine.

Also, something is wrong with my CD Rom drive. I put in a CD and the computer recognizes that it's there, if it's a music CD, it'll play just fine, but if it's a software CD, I can not download the software to my computer.

Please help.
 

A:Outlook problems etc...

Do you use Outlook, or outlook express?

When you say "download the software to my computer" do you mean installing the software, or are you trying to copy the data to the computer? If you mean installing, do you get any errors, or does it just not do anything? If the autoplay is disabled it may not prompt you to do anything. Try inserting a disc, then access the disc manually. Go into My computer then double-click your CD\DVD drive.
 

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RELEVANCY SCORE 31.6

When i open outlook it loads fine, but then when i try and click on a message, it freezes completely. I tried to repair the installation and it asked for a Office disk, but i have not got the same office disk as used to install it so it doesnt work. Is there anything i can do without completely removing it and then starting again with installing office with another disk?
 

A:Outlook problems

without the office disks, your best bet would probably be to download office updates ofr your outlook software. This may help you.
Check for any updates you may need here
http://blogs.msdn.com/darrenj/archive/2004/01/18/60100.aspx
 

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RELEVANCY SCORE 31.6

Hi.........I'm hoping that someone can assist me, as I have got great help from here before.

I have an older PC that I can't replace/update (well probably could) because of my web site that uses an older version of windows. Anyway, I have Outlook Express 6 and it has suddenly started freezing up when I try to delete certain emails (mainly Facebook emails). When I click on the error report, here is what I get:

Outlook Errors
szAppName: msimn.exe
szAppVer: 6.0.2900.5512
saModName: hungapp

And, my internet explorer is also starting to slow down a great deal. My system: emachines T3985, Celeron CPu 2.93 GHz w/ 496 or ram. Windows XP, Home Edition 2002, Service Pack 3.

Also, if I fgure out a way to get my web site to work (Cute Site Builder) with a newer version of windows, how can I transfer EVERYTHING (emails, etc.) to a new PC? Buy a drive and put it on that?

If anyone can help me, I will greatly appreciate it!
 

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RELEVANCY SCORE 31.6

Not sure if I have a virus or hardware issues. Microsoft Outlook regularly generates errors and shuts down or locks up. Windows Installer pop-ups now appearing that are apparently wanting to install or re-install Outlook or some portion of Outlook. Business contact manager often crashes and requires computer re-booting to bring back. McAfee Security Center toolbar for Outlook no longer shows up with options to note spam or good messages. Microsoft SQL Server 2005 Express Edition SP4 won't install and keeps trying/bombing.

DDS.txt file contents are below:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Richard Ness at 11:28:54.46 on Wed 05/18/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.917 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files ... Read more

A:Problems with Outlook, etc. ??

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review your topic an do their best to resolve your issues. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Thanks and again sorry for the delay. We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explaination about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that... Read more

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RELEVANCY SCORE 31.6

The first problem is this:

One of the users in my office has problems recieving mail but it is
intermittant and only from 2 or 3 senders. For instance 1 user sent him mail
yesterday (7/12/06 8:56pm) and he didn't recieve it. This morning (7/13/06
9:30am) we asked the same user to send him the exact same piece of mail and
he recieved it.

Things done to solve the problem:
1. Reinstalled outlook 2003 on his machine.
2. Reinstalled Office on his mahine
3. Turned off his flters.
4. Recreated his filters manually
5. Checked his views

After reinstalling outlook it seems to have been narrowed down to one user
but it is a problem I can't put my finger on. I also checked the mail server
and the mail is sorted into his account then his local machine will check and
download it but it doesn't show up in his mail box. Any help would be
appreciated.
Problem 2:
Another user will send email to certian users (narrowed down to 2 specific
users) and somtimes when they reply to his email he can't see their reply but
if he asks them send a whole new email he can see it fine.

I have looked everywhere to see if anyone else has had any simmilar issues
but can't find anything. Any help would be appreciated.
 

A:Two Outlook problems.

What did you find on the exchange server when you looked?
 

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RELEVANCY SCORE 31.6

Hello, I just recently installed Office XP Pro on my computer (currently running WinME), and I have a problem. Outlook just doesn't seem to work. Ever since I installed it, I've been having errors. It gives me an error message that that it caused an error and must be shut down. I'm sorry for not providing much info, but it doesn't really give me much to go on. Could someone please help? thanks.
 

A:Outlook XP problems

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RELEVANCY SCORE 31.6

A friend's pc is sending out e-mails twice to me and one other person. He is running Vista with Outlook 2003.

No one else he e-mails is getting duplicates

I had him remove both of us from the cached e-mail addresses to no avail.

Suggestions, comments appreciated.
 

A:Outlook problems

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RELEVANCY SCORE 31.6

I am running Vista. I am having two issues with Outlook, one minor and one major. My email account is through GoDaddy.

First, the small fish. Whenever I start Outlook I get told something about they cannot verify my security authenticty (I don't remember the exact phrasing). I have to click 'yes' to proceed. Not a biggie. Just a small irritation that I have to do that ever time.

The big problem I have is that I can't send anything over 125kb or so without causing a serious logjam in my outbox. Forget about it if I try to send a 1MB email. I might as well leave for the day and come back. Most emails eventually get sent, they just take FOREVER.

Any help you can offer will be greatly appreciated!

Thank you.
 

A:Outlook Problems (x2)

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RELEVANCY SCORE 31.6

I have attempted everything but I still can't figure out this problem...
Whenever I start MS Outlook, a error message appears...
The procedure entry point StrTokEx could not be found in the dynamic link library MSOERT2.dll

and when ever I attempt to send a email I recieve this message...
An error occurred while attempting to open the windows Address Book. Unable to find the WAB DLL.

I have tried supprot.microsoft.com, calling my ISP, reinstalling Outlook, and some other small attempts. Please if ANYONE knows of ANY option, please reply or email me.
Thanks
 

A:Outlook problems (please help!!)

Hi AmNStyle:

I found one thread that may be worth while looking at:

http://groups.google.com/groups?hl=...=1&prev=/groups?q=StrTokEx+&hl=en&sa=N&tab=wg
Good luck,
 

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RELEVANCY SCORE 31.6

OK, here's the problem...Every time I launch Outlook 2002, I am prompted to enter my password even though I check the box for remembering my password. Below is the list of things I have tried with no luck. Thanks for taking the time to read this.First off, I've had the program for a while now and never had this problem. This all started after I reinstalled Office XP after doing a compete reformat of my hard drive and installing Windows XP full version from scratch. (Got a new Hard Drive). When this happened after my reformat, I tried things I found in Microsoft knowledge base and random things I found through google. When nothing worked, I reformatted my hard drive again and reinstalled Windows XP again and reinstalled Office XP again and got the same problem. After the second reformat, I tried the below list of things and I am where I am now. One more thing, keep in mind that this is all installed on a new hard drive. I did do a ?full zero of hard drive? then partition and install the new drive both times. 1. Complete reformat of hard drive with reinstall of Windows XP and clean install of Office XP x 22. Control Panel->Internet Options->Content->Personal Information->AutoComplete button; Enable -> User names and passwordsDisable -> Prompt me to save passwords3. Spybot and AVG anti-virus with nothing found.4. Ran following Microsoft fix http://support.microsoft.com/default.aspx?...kb;EN-US;264672 with no luck. This fix states ?The registry ... Read more

A:Outlook Problems

In your network connections control panel, right click on your connection and go into properties. If the microsoft client installed and enabled?

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RELEVANCY SCORE 31.6

Lookinf for an answer to problems in weblinks within Outlook I am using IE8 and Safari and itr wont woirk with either
 

A:Outlook Problems

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RELEVANCY SCORE 31.6

I have gone through a lot with one of the experts here but I still have many problems.

I 1st wrote because I got an error whenever I tried to delete or edit anything in my adress book in Outlook 2003, runing on Windows XP pro. "Outlook.pst has reached it's max size. To reduce the amount of date in this file, select some items you no longer need and permanently detele them using SHIFT & DELETE. You should also consider using the new Outlook Personal Folders File.pst that provides greater capapcity."

I did download that file. In the C:Outlook file I now have:

achive. pst 3,737 KB
extend.dat 1 KB
outlook.pst 1,918,545 KB
Personal Folder File.pst 684,947KB
Personal Folder.pst 672,593 KB

I have tried to EXPORT all my Personal files in Outlook- File/Export to a File\create a Type - personal File Folder.pst\Slect Files to Export - Person file folder and subs\Export person folder - Options "Replace duplicates with items exported, and I select the Personal Folder File.pst to expost to.

ERROR: The source & destimation folder for this operation cannot be the same.

I go back to the export, select the same Personal Folder, but chenage the desination to the Personal Folder.pst. I get the SAME ERROR.

In Outlook I went to File/Data File management - I didn't do anything because the directiuons say" Data Files - to move or copy these files you must first shut down Outlook" - But you can't access this window if Outlook is shut down.

Curre... Read more

A:Outlook problems

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RELEVANCY SCORE 31.6

I have Verizon FiOS and an verizon email. almost everytime I try to open outlook, it fails and I get a vista message saying sorry, send us some info and we will try to fix. Well, I have never heard from microsoft about how I might fix the problem.

What happens is that either the outlook doesn't open at all or if it does open, after it initially receives my messages, it freezes up and won't let me send or receive mail. Also, after closing outlook, usually I have to do it through task master, it will not let me open outlook again unless I restart my computer.

I am very frustrated.....

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RELEVANCY SCORE 31.6

Main problems with system are errors opening Outlook Emails with html attachments, and IE6 runs extremely slowly. Adaware, spybot and cwshredder have been run. Mcafee AV installed and up to date. Could not do online scans recommended due to problems with IE, and the sites don't support Mozilla.

When I try to explore Temp Internet Files, explorer gives error and exits. When I try to delete files, IE hangs.

HJT log

Logfile of HijackThis v1.99.1
Scan saved at 1:44:03 PM, on 9/21/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\userinit.exe
C:\WINNT\Explorer.EXE
C:\hjt\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsyn... Read more

A:Problems with outlook and IE6

Nothing really showing in that log.....

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link doesn't work) and install it.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!

Please configure CleanUp with the following settings:

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*... Read more

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RELEVANCY SCORE 31.6

I have Microsoft Outlook and when I try to print an email I get this message. "The required file x2utiIE2.DILL cannot be found in your path. Install microsoft outlook again" I click ok and then it asks to send the error report and restart oulook, but that does not help! This was working fine yesterday. I did leave the computer on last night to do updates and I think at some point we lost power, not sure if that has anything to do with this or not. What can I do to print emails? I have XP Profshnal and my printer is marked as default.

A:Outlook Problems

According to google file "x2utiIE2.DLL" does not even exist, so based upon that:Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen ... Read more

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RELEVANCY SCORE 31.6

My elderly neighbour, who normally uses a Toshiba laptop running Windows 7, has recently inherited a pre-owned Apple Mac laptop from her daughter, which she now intends to use upstairs, so as to save her from having to carry one machine up and down with her.

She, having no one else to ask, and knowing that I am perhaps a little more technically minded (I wish! ), has asked me to take a look at the Apple machine in order to hopefully sort out a problem she is experiencing pertaining to Outlook.com.

When using the Toshiba laptop, when she opens Outlook.com using Firefox, down the left-hand side of the email window appears a pane which includes details of her email contacts. When she composes a new email, or wants to forward an existing email to multiple recipients, she is used to just clicking on carbon copy (cc) where she can select from a complete list of all her email contacts arranged in alphabetical order. However, on the Apple laptop, and when using Safari to view what I presume to be the same Outlook.com email screen, she says that no such list of her email contacts appears.

Myself, only being familiar with XP and Win 7, and never having used a Mac in my entire life, am not certain what to try in order to correct this issue.

Using Outlook Express (I realize that Outlook Express and Outlook.com share no similarity other than name) I understand how to migrate email contacts and emails from the store folder over to another PC, but as she is using an online email serv... Read more

A:Problems with Outlook.com

In the absence of any replies, and after a little more research of my own, I am beginning to get the idea (rightly or wrongly) that although Outlook.com (formerly Hotmail) is accessible to users of both Windows and Mac, some features, such as the contacts pane, only become accessible after installing Microsoft Outlook Connector on the Windows device being used to view the account, and that as no version of this software is available for the Mac, some features such as the contacts cc pane are unavailable. Can anyone confirm my understanding as correct?

I did come across this:

http://www.macupdate.com/app/mac/49280/outlook.com-connector
http://www.apple.com/no/osx/apps/app-store.html

but have no way of knowing whether either would achieve the desired result?
 

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RELEVANCY SCORE 31.6

My send/receive suddenly quit working. Not just the s/r button but even in options if I click on s/r it doesn't respond. S/R settings, nothing. It is like my puter isn't even recognizing that I am hitting the button.
 

A:Outlook Problems

Moved this to the Web & Email forum.
 

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RELEVANCY SCORE 31.6

I am having an problem with my Outlook. The problem is that its duplicating my incoming e-mail from the folders I made them go to and a copy stays in the Inbox. How do I stop this from happening again? Thanks.
 

A:Outlook Problems

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