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Official Toshiba Windows 7 64bit Recovery required - Portege R830

Q: Official Toshiba Windows 7 64bit Recovery required - Portege R830

Toshiba Portege R830-10Q-P321E
Windows 7 Professional 64-Bit came pre-installed

Attempted to upgrade to Windows 10 and it's completely bricked my laptop - cannot access files, cannot rollback, cannot use an alternative system, cannot repair, nothing!

Looks like I need to format (I have a backup of my personal files anyway), and then do a fresh install, but I have no windows installation disk.

Looking online, it looks like I need the official one from Toshiba (I have my windows key on the bottom of the laptop), but don't know how to get it from Toshiba.

PLEASE HELP ANYONE!!

Thanks in advance for your time and help/support.

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RELEVANCY SCORE 200
Preferred Solution: Official Toshiba Windows 7 64bit Recovery required - Portege R830

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 110

On a Protege R830-1GZ

1.
Wiped laptop with Debian install to solve a work related emergency while visiting family.
Return home and realise recovery media I had was for an old Satellite netbook.
2.
After a few attempts realise that the 'Win7 Home Premium' Product Key on the laptop sticker is just wishful thinking.
3.
I bite the bullet and try to buy the Toshiba "Recovery Media" which you retail for over ?40.00.
via : https://backupmedia.toshiba.eu/
The only available language option is 'NH' not GB. This is not a new issue, from 2012:
https://forum.toshiba.eu/showthread.php?68751

TLDR: I have a wiped Protege R830; The Windows Product Key that I have already paid for is useless; Your 'recovery media' purchase web forms are messed up.

Can any good Samaritan or otherwise stealth Toshiba employee help??

Thank you in advance

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RELEVANCY SCORE 96.8

Hello,

I've upgraded to Windows 8 through the Windows' website, as I didn't know about the Toshiba's upgrade tool.

I've run the ToshibaUpgradeAssistant.exe, downloaded on the dedicated page for my laptop, but I'm stuck to the ?PA number? form. I've got a Portege R830-10U, Part No PT320E-XXXXXXXXXX. But when asked for this very PA number, the software doesn't recognize the ?PT320E? (first 6 characters).

What do I do wrong? Does this software work with my laptop?

Thanks for your help,
Yvan.

A:Portege R830-10U, Windows 8 updated, Toshiba Upgrade Assistant issue on PA

Hi

It looks like the R830 PT320E series is not ready for TUA at this time.
I found this Toshiba Upgrade Assistant for Windows 8 - Release Schedule and Supported Models info
http://aps2.toshiba-tro.de/kb0/TSB2A03EU0000R04.htm

+The TUA for R830 PT320E will be available in Step 2 - Toshiba Upgrade Assistant Release: Drivers are supported from approximately end of November 2012+

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RELEVANCY SCORE 90.8

Hi,

I have a Portege R830-1DU and i'm very disappointed with Toshiba.

I have the Function Keys working on the first month of windows 8. wherever, an windows update broken that to me and after that the function kys doesn't work anymore.

I reformated the pc, i tryied everything i found on the web but the only thing i found its the Value Added Package or the Memory Card Controller is missing. i tryed to install and reinstall all the versions but it seems to be to 32bits and no 64bit version. So i have to wait for next version of TVAP

Windows 8 has been released a lot of months and i think the problem is not to hard to solve.

Is there any another way to get function keys back to live?

A:Portege R830 - need Value Added Package for Win8 64bit

Hi

This the 64bit of the VAP for Win 8

[Value Added Package 1.6.0130.640205|http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory =2&selFamily=4&selSeries=362&selProduct=7399&selSh ortMod=3363&language=13&selOS=all&selType=all&year upload=&monthupload=&dayupload=&useDate=null&mode= allMachines&search=&action=search&macId=&country=a ll&selectedLanguage=13&type=all&page=6&ID=84829&OS ID=42&driverLanguage=42]

the VAP is not notebook specific utility.
You can take this software which was released for other units too.

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RELEVANCY SCORE 90.8

Hello all,

i know somebody who owns a portege R830-1C8. He asked me, if my notebook RAM is compatible with his notebook.

Actually he has inside the notebook 2gb 1Rx8 PC3-10600S-09-11-B2.

My RAM is 4GB 2Rx8 PC3-12800S-11-12-F2.1600.

Can he use my RAM?

Thx and greetz

A:Toshiba Portege R830-1C8 RAM compatiblity question

Both are PC3, but not sure about the speed difference.
It may work, give it a try.

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RELEVANCY SCORE 88.8

Hi,

I want to update my laptop bios 3.40 with the version (BIOS_V390_ECV160_WIN) , it shows me an error message :
TOSHIBA BIOS Package Ver.4.2.1

"This computer in not supported"


Why!!!!!

A:Re: Bios update Toshiba Portg R830-1DR (PT321E-0G401EFR)

Check this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65519

try the update to v3.60 before trying the v3.90

By the way: Does VAP (value added package) is installed properly? This package is very important for BIOS update

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RELEVANCY SCORE 88.8

Hi everyone,

I've just upgraded my Toshiba Portege r830 pt320a-06k031 from win7 pro to Win10.
I installed all the needed drivers (win7 pro version) and the system is faster and very stable: I am really impressed!.

The only things I found not 100% compatible is the "Toshiba Fingerprint Utility", that adds 2 weird extra icons to my logon screen, both of them aliases of my 2 local users.

It is high probable that some newer and win10 compatible laptops, are using a "Toshiba Fingerprint Utility" vesion compatibile with my R380; could you help me to find out which one?

Thank you in advance!
Simone

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RELEVANCY SCORE 88.8

Ok I bought a second hand Toshiba Portege r830- 138 a year ago and it didn't come with a recovery disk..
Since my laptop is beginning to run slow I've been trying to reformat/reset back to factory settings..
[I've tried the hold down (0) key button and press the power button once at the same time and wait for the beep and then release the (0) key.. But it doesn't seem to work it just brings me right to the log in screen..
Then I've tried the press (F8 button) fast but it just brings me to Advance Boot Options... Which is useless cuz it doesn't bring me to the reset to factory settings..
So please tell me how I can reset to factory settings without a recovery disk because my brother totally did it back then without any disks I just forgot to ask him how to do it.. And now I've lost contact of him so I can't ask him..

Thanks in Advance ✌

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RELEVANCY SCORE 87.2

The normal backupmedia site says it's too old, which seems a bit mean.

Anyway I bought it 2nd hand and the vendor had just slapped a bog standard win 7 64 installation on, and it all seems a bit rocky, I'd rather do a proper reinstall.

Can anyone help please?

R830-1Jv P320E-0jh01ren 2c029690h uk model

I'm a Port?g? fan from r100 r200 r500 r600 and now r830.

Thanks

A:Need Recovery media or image for Portege R830-1JV

I'm Looking for recovery disk or image for R830-1JV if anyone can help please. This is also posted on the recovery board


The normal backupmedia site says it's too old, which seems a bit mean.

Anyway I bought it 2nd hand and the vendor had just slapped a bog standard win 7 64 installation on, and it all seems a bit rocky, I'd rather do a proper reinstall.

Can anyone help please with a dvd or an image file I can use?

R830-1Jv P320E-0jh01ren 2c029690h uk model

I'm a Port?g? fan from r100 r200 r500 r600 and now r830.

Thanks

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RELEVANCY SCORE 86

Good day!

I've been experiencing the following problem on my Portege R830-10R for a long time.

Quite frequently, when it recovers after sleep mode it loses ability to recognize connected USB devices and built-in 3G modem does not work as well.

After some time, like 10-15 minutes of working (or never), the problem becomes solved by itself, but normally it is not the case.

If I try to send the laptop to hibernate or sleep mode again, while this problem is active, lets say, it does not hibernate and hangs on a half way with a black screen - so I have to shut it down manually and then start again.

Normally, the only way to resolve the problem is to restart it, but the issue comes back after next sleep mode.

Has anyone had something like that? Any solution available?

A:Portege R830-10R: No USB connection after recovery from sleep mode

Hi

> Quite frequently, when it recovers after sleep mode it loses ability to recognize connected USB devices and built-in 3G modem does not work as well.

Did you notice this behavior from first day of purchase?

Are only special USB devices affected like USB flash memory stick or USB HDD or are
other devices like USB mouse or USB keyboard affected too?

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RELEVANCY SCORE 80.8

Hi ,
I have bought new toshiba portege z20t that came with pre-installed windows 8.1 pro downgraded to windows 7 pro , inorder to get windows 8.1 pro againe toshiba company has accompanied 3 DVD recovery media for windows 8.1 with laptop and its written in instructions to switch from windwos 7 to 8.1 I have to enter bios change it from CSM mode to UEFI mode I made this and I put the first DVD in my External dvd and chose F12 then boot from ODD what happened is that Toshiba logo came in screen loading for long time with no further continue to enter /windows 8.1 installing option . I don't know how can I setup the windows

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RELEVANCY SCORE 79.6

Hi,
I need Recovery Disk for Toshiba Satellite R830-14U, PT32LE-010013RU
I have no copy, not have hidden partition windows 7
How I can get this for recovery Windows 7 home premium 64 bit
Help!!!

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RELEVANCY SCORE 74

Hello
I have Toshiba portege R830.
I install new windows 7, no recovery - new windows.
Now I have a problem becouse my function keys doesnt't wokr.
I can't turn on y wifi with fn+F8.
I was finding drivers but i dont'y get for my toshiba.

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RELEVANCY SCORE 73.6

Dear forum members,

can any of you help me with the Toshiba original Recovery CD for my Portege P2000. Mine doesn't unfortunately work and I have to re-install the system.

Many many thanks in advance for whoever might be able to help me.
Regards from Paris
rainer

A:Recovery CD for Toshiba Portege P2000

I think you will have to go to an ASP. They should be able to order such a disc for you.

You can use this page to find an ASP near you:

http://eu.computers.toshiba-europe.com

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RELEVANCY SCORE 72.8

I have a Toshiba Portege M200 Tablet PC. It has no built-in or external CD-ROM/DVD or Floppy drives. It has bios settings that will allow it to boot from HDD, FDD, CD-ROM, or LAN. I have the Toshiba Recovery DVD from the manufacturer. The Toshiba support site lists the supported external CD/DVD drives that will work with the recovery disk. I don?t have any of these and I am trying to use a generic DVD drive with an IDE to USB adapter. I am able to connect the DVD drive (with this adapter) to a computer running XP and I am able to access DVD?s on that computer. The recovery disk has instructions that tell me to use an external DVD drive (to perform the recovery) but isn?t as specific as the website as to which DVD drive to use. As a side note: the instructions do say that the drive cannot be formatted in NTFS. I think that I just need to find a way to copy the sys files onto the hard drive and then copy a generic DVD driver onto the hard drive so I can access the DVD when it is attached to the Tablet PC. I would greatly appreciate any experience or suggestions as to how I might get this to work without having to buy one of these specific DVD drives that the Toshiba Site suggests.

After reading other posts for similar issues (although these other posts didn?t provide an answer for me), I thought I might want to clarify a little. I have pulled the hard drive out of the tablet and hooked it up to a desktop using an adapter. I can format the drive and copy files to it ... Read more

A:Toshiba Portege M200 Tablet PC recovery

I thought I should add; I have hooked the tablet hard drive up to the desktop as a primary hard drive and tried formatting it, copied the sys files over and windows 98 startup files to the drive. Then I put the hard drive back into the tablet, hooked up the external DVD drive and powered on the laptop. It errors out stating that it cannot connect to the external drive.
 

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RELEVANCY SCORE 72.8

I have a Toshiba Portege M200 Tablet PC. It has no built-in or external CD-ROM/DVD or Floppy drives. It has bios settings that will allow it to boot from HDD, FDD, CD-ROM, or LAN. I have the Toshiba Recovery DVD from the manufacturer. The Toshiba support site lists the supported external CD/DVD drives that will work with the recovery disk. I don’t have any of these and I am trying to use a generic DVD drive with an IDE to USB adapter. I am able to connect the DVD drive (with this adapter) to a computer running XP and I am able to access DVD’s on that computer. The recovery disk has instructions that tell me to use an external DVD drive (to perform the recovery) but isn’t as specific as the website as to which DVD drive to use. As a side note: the instructions do say that the drive cannot be formatted in NTFS. I think that I just need to find a way to copy the sys files onto the hard drive and then copy a generic DVD driver onto the hard drive so I can access the DVD when it is attached to the Tablet PC. I would greatly appreciate any experience or suggestions as to how I might get this to work without having to buy one of these specific DVD drives that the Toshiba Site suggests.

After reading other posts for similar issues (although these other posts didn’t provide an answer for me), I thought I might want to clarify a little. I have pulled the hard drive out of the tablet and hooked it up to a desktop using an adapter. I can format t... Read more

A:Toshiba Portege M200 Tablet PC recovery

I thought I should add; I have hooked the tablet hard drive up to the desktop as a primary hard drive and tried formatting it, copied the sys files over and windows 98 startup files to the drive. Then I put the hard drive back into the tablet, hooked up the external DVD drive and powered on the laptop. It errors out stating that it cannot connect to the external drive.
 

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RELEVANCY SCORE 71.2

Hello
I have a toshiba portege z930 pt234e With Windows 7 Professional
I connected the external optical drive and was running fine
But when I installed the Toshiba Recovery Media Creator, the external optical drive disappeared
When I open the Toshiba Recovery Media Creator, Shows, No HDD Recovery Area!
I want to make a Recovery disk of the system

A:Portege Z930 - Toshiba Recovery Media Creator issue

Hi

The Recovery Media Creator is an Toshiba tool which requires the Toshiba image files in order to create the recovery disk. The image files are placed on a different partition called HDD recovery partition.

If the HDD has been modified or this partition deleted, the recovery media creator will not be able to find the image files and you will not be able to create such disk.

So my question is: did you reinstall the Win 7 at your own hand? Did you modify the HDD in the past?

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RELEVANCY SCORE 69.6

Hello all. My laptop used work perfectly until the day I decided to remove all the extra stuff by doing a clean install of Windows 10.  I predownloaded all the drivers I would need and then did the clean installation.  Now I have an issue with my wifi.  It randomly drops connection to wifi and is slow to start working again.  After coming out of sleep it does not automatically reconnect to the ap and I have to trigger it manually.  Separately (i think) when coming out of sleep, the login screen does not respond to the keyboard and I am forced to use the mousepad to click or a touchscreen swipe to get to the password field. What I'm seeking is an official list of drivers that are required for a clean windows 10 install on a thinkpad yoga series 20CD.  If order of installation is critical, please give this also.  I believe I downloaded everything available from the support page but just want to be sure.  Sometimes not all drivers are available when filtering by OS "Windows 10".   Thanks in advance. Laptop specs are:512gb ssdmemory card slot2.4/5 n/ac wireless 7260ac w/bluetooth   

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RELEVANCY SCORE 69.2

Dears,

I have deleted the hard drive and rebuild it from scratch . But old setup deleted and cant know what was build as its very slow in windows 10 .

And if there recovery dvd that can retrive it to original as i did not get it when i buy it from amazon .

Thanks

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RELEVANCY SCORE 69.2

Hi.

I have Portege R830-10Q with 128GB SSD inside, but it is getting too small.
Is there another slot for normal HDD, or do I have to buy [this|http://www.ebay.co.uk/itm/like/261480744399?limghlpsr=true&hlpv=2&ops=tru e&viphx=1&hlpht=true&lpid=108&devi ce=c&adtype=pla&crdt=0&ff3=1&ff11= ICEP3.0.0&ff12=67&ff13=80&ff14=108]
and throw DVD unit out to put HDD inside?

Thanks

A:Portege R830-10Q slot for HDD?

Portege R830 supports only one HDD or SSD drive.

Regarding the Optical Bay HDD/SSD Caddy Adapter:
I?m not quite sure if BIOS would be able to use suchpart.

In the past some Toshiba notebooks supported the ?Select bay? which allowed you to use the HDD caddy in the ODD bay, but many notebooks don?t support this features.

In worst case you will need to replace your current HDD/SSD with bigger HDD/SSD drive

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RELEVANCY SCORE 68.4

Hi All,

I have a Toshiba Portege R830, running 32-bit Windows 7 (SP1) enterprise (for work).
I also boot into Linux Mint 14 64-bit, which I have installed on a portable USB HDD (outside work).

I recently bought a USB 3 HDD, but when I connect it to the USB 3 port on my R830, it only gives me USB 2 speeds (25 MB/s).

I checked with some diagnostic utilities (usbdeview, etc), which say that the drive is connected in USB 2.1 mode.

The drive reports itself as being USB 3, the cable is USB 3 (SuperSpeed), and the port I'm using on the R830 is 3.

I experience the same, whether I boot into windows or linux.

I updated all drivers on both OSs, to no avail.

next i tried to update the BIOS, but I keep getting the following error:
"An error occurred while preparing the update environment.
You have not given permission to execute the update."

For the record, this is the BIOS I'm going from, & to.
BIOS Version : Current Ver.2.80 --> Updated Ver.4.10
EC Version : Current Ver.1.10 --> Updated Ver.1.60

Does anyone know why I would not be getting USB 3 speeds (which, for my drive, are expected to be around 40 to 50 MB/s), or why all diagnostics are saying USB 2?

Does anyone know how to overcome the BIOS update issue?
(I've tried safe mode, disabling AV, disabling NX)

Cheers

A:Portege R830 - USB 3 & BIOS updates

Is this USB driver installed?

Please try to install it and check USB speed again.

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RELEVANCY SCORE 68.4

Hi,

Info about R830-10P:
[Datasheet|http://pt.computers.toshiba-europe.com/Contents/Toshiba_pt/PT/Others/PDF/monofolhas/PT_PT_PortgR830-10P_POS_Sep2011_2p_CR_4792_low.pdf]

[Drivers page|http://pt.computers.toshiba-europe.com/innovation/jsp/supportMyProduct.do?service=PT&ID=smp-product-results&userAction=SMP_RESULTS_PAGE&partNumber=PT3 21E-00U010EP&USER_ACTION=Auto-detect]


According to:
[Intel ark: i7-2620M|http://ark.intel.com/products/52231/Intel-Core-i7-2620M-Processor-4M-Cache-up-to-3_40-GHz]

The processor i7-2620M supports up to 16GB of RAM. As the memory controller is embedded in the CPU, the chances of supporting 16GB of RAM are real. But the notebook datasheet says that the maximum RAM is 8GB.

Does anyone had success installing 16GB of RAM in a similar model of notebook?

A:Can I install 16GB on Portege R830-10P?

> The processor i7-2620M supports up to 16GB of RAM.
And what is with chipset? You have already maximum RAM inside (8GB).

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RELEVANCY SCORE 68.4

I need the right driver, maybe it's called "Toshiba Accessibility Utility" Driver written in the manual but not in the huge list of drivers - it?s for win764.

Where can I download it and how is it called?
Thanks!

A:Need driver for FN-Hotkeys - Portege R830

Hello

What you need is ?Toshiba Value Added package?.
Visit Toshiba?s download page under
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp

Choose your notebook model and you will find it there.

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RELEVANCY SCORE 68.4

Hello,

i have a Portege R830-10R, does it have SATA III?
Will I notice a big difference if I decide to change to na SSD and add 4GB memory?

Thanks in advance for any reply!

Have fun!

A:Portege R830 - Information request

Hi

I have an Portege R830. If you are asking about adding 4GB of RAM - I guess you're running a 64bit version of windows. I'm running a 32 bit version (for software compatibility) - so can't comment on the effectiveness of upgrading the RAM in this specific instance.

However I have installed a Samsung EVO 750 GB SSD.

This - in my view - has made a significant difference. Boot time is halved and in general opening a programme (such as PowerPoint) feels almost instantaneous.

On other PCs I have - the 'adding RAM' trick is something I've done - and it makes a difference. The SSD has been more impressive. I'd do it - but be careful about which SSD you choose. After much research - I'd only look at a Samsung.

Hope this helps.

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RELEVANCY SCORE 68.4

I need change the keyboard and I don't know how.

Please help me

PT

A:How to change keyboard on Portege R830-1DU?

Check please your first post
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=72191

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RELEVANCY SCORE 68.4

Hi everyone,

I bought my self a second hand R830-1ee (i7 2640m, 256ssd, 8gm ram etc)

I paid a high price because of the specs and it turned out that the video adapter is defective. It is very blueish and a bit blurry. The seller dissappeared so I am by my own.

I checked on ebay and there is a fair amount of R830 motherboards with i5s and I was wondering if it would be possible to swap the motherboard with one of those considering they are both r830s.

I don't mind to much the downgrade to an i5 if it means salvaging this bad transaction.

Any help would be much appreciated!

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RELEVANCY SCORE 68.4

Hi - I have a Portege R830 and can't identify the exact Model - I have the Serial Number 4C047625H but that is all

The Sticker on the back has been covered with a VOID sticker and I can't get the model number!

Help please

A:Portege R830 - need model details

Run Toshiba Service Station to view the Model number.
Another tool you can use is Crystal DMI (google it).

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RELEVANCY SCORE 68.4

Hi

I have problem with my toshiba R830
Laptop doesnt turn on. I noticed only the flashing LED power.
It shows some error code but i cant find anything about this.
CODE: 00001001
0 - short flash
1 - long flash

I will be very grateful for help

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RELEVANCY SCORE 68.4

Hi all,

Just bought a R830 with Core i5 2520M and stock 500Gb 7200rpm HDD. I swapped out the HDD for an Intel 510 series SSD (250Gb). Performed system restore to factory condition onto the SSD. Everything works well and it's lightning fast (boots to desktop in under 20s).

However, I'm noticing some electronic sounds coming from under the trackpad (vicinity of where the HDD/SSD bay is) when there is moderate to heavy disk usage.
It appears to be some kind of interference with perhaps the electronics of the indicator lights below the trackpad buttons or somethings else?

Should I be worried? And has anyone else experienced this? Also, those who bought factory installed SSDs - do you get any kind of noise from the drive?

Thanks a lot.

A:Portege R830 - Noise after installing SSD

Hi tn9393,

On this way without hearing this noise it?s hard to say if it?s normal or not and what the exact reason is. Easiest way is you test the original HDD in your Portege notebook. So you can determine if the noise is related to drive (SSD or HDD) or it?s an electrical part on mainboard.

But without this test procedure it?s not possible to give you a detailed answer because it?s user to user forum only. If you need professional help contact an authorized service provider in your country and ask for help. The guys have professional diagnostic tools to check everything on notebooks.

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RELEVANCY SCORE 68.4

How I change the Keyboard on laptop Portege R830-1DU?
Please send the response to [email protected]
Thank's

PT

A:Re: How to exchange keyboard on Portege R830?

Hi

Generally speaking keyboard should be exchanged by authorized personal only. Small mistake can result with broken plastic parts like keyboard connector.
I presume you don?t have experience with this stuff so I strongly recommend you to visit nearest service and ask for help.
By the way: what is wrong with your machine? Why do you want to exchange keyboard?

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RELEVANCY SCORE 67.6

Hello

I need to change my internal SSD 225GB to a SSD 512GB!

What do I have to do on hardware and software level?
Can I take any SSD?

Thanks for help?

Regards, Florence

A:Portege R830-10v / i7 / Change internal SSD 225GB

The HDD or SSD drive upgrade does not require any particular changes in the software or hardware.
You need a compatible 2.5? SATA SSD drive.

Here is an nice and very useful document how to upgrade / replace the HDD or SSD drive in the Portege R830 & Satellite R830 series.

http://aps2.toshiba-tro.de/kb0/CRU18037E0000R01.htm

Of course, after such upgrade, you will need to install the system again? the best choice would be the usage or recovery disk and to recover the notebook to the factory settings.

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RELEVANCY SCORE 67.6

Hello everybody, I have a problem with the 2 battery clips which are holding the battery in the guidance. They're broken and now the battery doesn't hold in the guidance without fixing the 2 clips with tape. Has anybody else the same problem and now what I can do against it?

Where can I eventually buy these clips?

Thanks...

A:Portege R830-1EE - broken battery clip

I cannot say for sure but I think you will not be able to buy these clips as separately parts.
I recommend you to contact nearest Toshiba service provider, explain the situation and ask how it can be fixed.

You know possibility to buy some small parts for notebooks are very limited and it is not so easy to fix such things.

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RELEVANCY SCORE 67.6

I have a Toshiba Portege R830-10Q that I am trying to upgrade from Windows 7 to Windows 10.

When upgrading it stumbles and goes into a repair loop at 29% which then gives me the error 0xc000000f with no way of rolling back.

A clean install, installs absolutely fine but due to Microsoft's activation rules (can only be done via an upgrade unless you buy the product) this is no good.

Has anyone successfully managed to upgrade the R830-10Q to Windows 10 yet?

I know its not on the Toshiba list of approved PC's but surely there must be a way

A:Portege R830-10Q - Win 10 upgrade - error 0xc000000f

I have this problem too, anyone can give us advice how to solve this problem
Thanks.

Jonathan

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RELEVANCY SCORE 67.6

Hi,

my model is PT321A-01K002, I have cleaned installed Windows 8 x64 and installed all the latest Windows 8 drivers from Toshiba in the corrrect order as specified in the installation instructions but after a while the CPU fan becomes loud and the system freezes.
Can someone help me please, this is the order that I have installed the drivers in.

1. Net Framework 3.5 *
2. Intel Chipset SW Installation Utility
3. Intel Management Engine Interface
4. Intel Display Driver
5. Intel Rapid Storage Technology Driver
6. Intel Wireless LAN Driver
7. Intel LAN Driver
8. TOSHIBA Value Added Package
9. TOSHIBA Fingerprint Utility
10. TFPU WBF Delete Fingerprint Tool
11. TOSHIBA System Driver
12. TOSHIBA Function Key
13. TOSHIBA HDD/SSD Alert
14. O2Micro Smart Card Reader Driver
15. Intel PROSet/Wireless WiMAX Software
16. Ricoh Card Reader
17. TOSHIBA Speech Synthesis
18. Infineon TPM Software Professional Package
19. TOSHIBA Service Station
20. Intel AMT Software
21. Synaptics Touch Pad Driver
22. Realtek Audio Driver
23. TOSHIBA Assist
24. TOSHIBA Security Assist
25. TOSHIBA PC Health Monitor
26. TOSHIBA Sync Utility
27. TOSHIBA Sleep Utility
28. TOSHIBA HDD Protection
29. TOSHIBA eco Utility
30. TOSHIBA Web Camera Application
31. TOSHIBA VIDEO PLAYER **
32. Broadcom Wireless LAN Driver
33. Atheros Bluetooth Filter Driver Package
34. Bluetooth Stack for Windows by Toshiba
35. Intel Wireless Display
36. TOSHIBA Desktop Assist
37. TOSHIBA Metro... Read more

A:Portege R830 freezes and fan becomes loud using Win8

What USB devices do you have plugged in?

If you disable the fingerprint device in device manager does that make a difference?

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RELEVANCY SCORE 67.6

Hi,

I bought used Portege R830 (PT321E-00G00UCZ) with Port Replicator (PA3838D-1PRP).
Previous owner wasn't using this docking station and upgraded from Win7 to Win10.
This notebook is not recognizing docking station at all, only charging works.

I had no luck with drivers and searching online.
Dock is good, because I have another R830 with WIN7 and it works as charm.

Thank you for reply.

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RELEVANCY SCORE 67.6

Hi - hope someone can help as I only have a few strands of hair left to pull out!

In the past fortnight a problem has developed with the trackpad - and possibly my keyboard. Here are some of the symptoms

1. The cursor on the screen will suddenly freeze. I can leave the laptop and it's working come back and it's not.

2. If I type on the keyboard (can just touch the keys or I could be typing in a document) and the cursor may freeze again. During this event the small 'mouse/trackpad' on/off icon flashes briefly on the screen. If I hit another key (literally anywhere on the keyboard) a number of times (no pattern to the number) the icon may cycle and the cursor will move and then freeze again.

It's as if every key on the keyboard is somehow performing the role of the FnF9 key.

Unfortunately I did take the laptop on a business trip recently and this time when the laptop booted - the cursor was frozen and no amount of considered or random button pressing got it going. It was a battery out job . That scared me.

If I connect a USB keyboard and mouse then pressing keys on that external keyboard does not cause the cursor to freeze. But it might do anyway - as described at 1. above.

The F9 key will unfreeze the cursor (I guess turn the trackpad back on) - but it won't be long before it cycles back off again.

I've not dropped the laptop. There's nothing physically wrong with it. The battery holds charge and it boots successfully. I've made no hardware c... Read more

A:Portege R830 - Trackpad/keyboard issue

Hi

According to your issue description it sounds like the touchpad would be disabled automatically.
As you already mentioned, the touchpad could be enabled and disabled using the function key combination FN+F9

Since you?ve got also some keyboard problems, my theory is that there is some keyboard problem which might be responsible for the touchpad ON/OFF issue.

What do you think about this theory?

I don?t think that there is a software problem because as you already reset the system to early time point (factory settings???). Therefore I think the software conflict cannot be the reason for that?.

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RELEVANCY SCORE 66.8

hello

i have R830-13D, windows 7 x64 utlimate.
the "problem" is auto change lcd backlight depends of content of screen

for example - when i set brightness level to 2 and read some newsites (white background, black text) - it's ok for me. then, i open another website with black background and yellow text - lcd backlight changing down so i have to manually change it up by Fn+F7 to level 3.
and so on - when i change tab in browser to "normal" website - white background/black text - backlight automatically going up (looks like sequentially growing up by 3-4 little steps) and i have to decrease it back to level 2.

i can see this "issue" both for toshiba display driver (download on support page) and for intel display driver.

how can i disable this feature? any idea?

A:How to turn off auto adjustment brightness on Portege R830?

p.s. auto ajustment happens only on battery, but i can't locate any settings about it (in windows power options / bios)

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RELEVANCY SCORE 66.8

Recently purchased a Portege R830-138, however I connect get it to connect to our Companies SharePoint Service Site - I receive a "HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials." message.
The laptop has full internet access and we can access the Server running the SharePoint site using the same credentials via Remote Desktop. Can also log into SharePoint site from any other machine using the same credentials.
The SharePoint Services is running on a Server with OS - Windows Server 2003 Standard Edition SP2

A:Portege R830-138 - Won't connect to SharePoint Site : Error 401.1

And what say your company network admin about that?
Do you use your Portege with ?factory settings? or some company specific OS installation?

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RELEVANCY SCORE 66.8

Hello.

First I'd like to say, that I've used my Toshiba Portege R830 with all operating systems since win 7 and I have never installed fresh OS.
That said, I couldnt use Intel WiDi on Win10 and had to go back to Win8 (DVD of which I have luckily bought along with upgrading).

I have installed all toshiba software using upgrade assistant and for the first time since 2011' there was no Flash Cards available (dropdown menu shown with use of Fn keys). I have used it for like 2,5 years on Win 8/8.1 and now its gone and is not available to install...

WTF? After a week I found out that Flash Cards isnt present in VAP 1.6 (only in 1.5.X.X and earlier).
Unfortunately I cannot install only Flash Cards standalone (or can I?).

And here comes my question: If I install VAP 1.5 (with Flash Cards), can I (ANYHOW) upgrade some elements (like system driver) without uninstalling previous version of VAP?

From my experience when I run VAP 1.6 installer first thing it does is complete uninstall of previous versions.

Please help me! I cant imagine who thought that removing flash cards from 1.6 would be a good idea...

A:Portege R830 - Win 8.1 Value Added Package (Flash Cards)

Toshiba EU driver page provides the Toshiba Function Key Utility v1.00.6626.03 for Windows 8 Upgrade.

So if you installed Value Added Package 1.6.0130?. you have to install also the Toshiba Function Key Utility

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RELEVANCY SCORE 66.8

Do anyone know a authorized service partner of Toshiba where i can oreder a
DC Power Jack Connector for Toshiba Portege R830 Series

in the UK??

please help

thank you

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RELEVANCY SCORE 66.8

After a windows 7 reinstallation, eco, presentation buttons and the one to shutdown the trackpad doesn't work, I've reinstalled all drivers, VAP and button support program.

Could someone with a R830 tell me wich programs is link in "button support" and if they're is some options indicated?

Thanks in advance!

A:Portege R830 - Eco and other buttons don't work after Win7 installation

Why did you open new thread about one and the same theme?
http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=250988
Would recommend following one thread in order to avoid misunderstandings.

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RELEVANCY SCORE 66.8

hello

i have R830-13D, windows 7 x64 utlimate.
the "problem" is auto change lcd backlight depends of content of screen

for example - when i set brightness level to 2 and read some newsites (white background, black text) - it's ok for me. then, i open another website with black background and yellow text - lcd backlight changing down so i have to manually change it up by Fn+F7 to level 3.
and so on - when i change tab in browser to "normal" website - white background/black text - backlight automatically going up (looks like sequentially growing up by 3-4 little steps) and i have to decrease it back to level 2.

i can see this "issue" both for toshiba display driver (download on support page) and for intel display driver.

how can i disable this feature? any idea?

A:Re: How to turn off auto ajustment brightness on Portege R830?

p.s. auto ajustment happens only on battery, but i can't locate any settings about it (in windows power options / bios)

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RELEVANCY SCORE 66.8

Hi everyone,

I have a Toshiba Portege R830-14M, serial: PT321E with Windows 8.1 x64.

I have a problem with this driver:

"COM7 PCI\VEN_8086&DEV_1C3D&SUBSYS_00011179&REV_04\3&115 83659&0&B3"

Searching in google I found that is "Intel Management Engine Interface". In Toshiba's support web I downloaded driver but when I install the driver, error: "Cannot find support device" appears.

How can I solve that? Where I download the correct version?


Thanks!

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RELEVANCY SCORE 66.8

Hello Forum,

i have exactly the same problem as described here, 2 years ago:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=65519

I need to update my BIOS, but i cant because the BIOS Updater tells me that Intel-TXT is enabled.
Unfortunatelly i cant disable it in my bios. Its just not selectable. The "cursor" just jumps over it.
I can only "Hide" it which doesnt help.
I have the same for the VT-d and VT-x setting in the BIOS. This is not selectable or changeable as well.

TPM isnt enabled though...
I installed the infineon suite and it tells me that i need to enable TPM in bios to use it. :-(

I have an very old Bios Version 3.1 and i read in the changelog that in V3.4 and 3.5 there were many TPM related changes....

Anyway....
Back then, a user named Paolo30 uploaded a file P007Dv360A_EC77V140.zip to 2shared.com which fixed this.
Unfortunatelly this file was deleted on 2shared.com

can someone please provide that file (or a later bios update) which fixes this?
Thanks in advance.

A:Need Portege R830 BIOS Update without Intel-TXT Check

Port?g? R830-10P belongs to the PT321 series so you need BIOS released for Port?g? R830 PT321

You can download such older BIOS versions from different Toshiba driver pages.
For example: http://www.toshiba-asia.com/sg/support/drivers

On this Toshiba Asia page I could find all BIOS for this Portege model.

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RELEVANCY SCORE 66.8

I have a fairly new Toshiba Portege R830 (PT321E-01E00YEN) laptop that does not use built in speakers if placed in a dock with the Laptop screen closed or the microphone.

This causes problems when trying to work from just an external monitor but when I flip the lid open, it works fine.

I'm using a port replication II ( PA3916B ) and when installed about a month ago, all the device drivers etc was updated to the lasted available so I think there is a software configuration option that just needs checking or disabling.

Does anyone know where this might be?

I have testing this on another older port replicator that was originally purchased for a R700-15R and have exactly the same problem so I don't think it is hardware related.

Any help would be greatly appreciated :-)

A:Sound when Portege R830 is docked and lid screen is closed

Please don't understand me wrong but for me this behavious sounds logic. When you close the lid internal speaker and mic placed near the cam are blocked so I don't know how do you want to use it.
When notebook is closed and placed by side it is almost the same as desktop. All devices you need should be external devices and connected to the docking station.

If you use your notebook on regular way but additionally external display for desktop extension you can use all internal devices of your notebook.

In my opinion the point of docking station usage of different peripheral devices with your notebook but using docking station you can remove notebook and take it with you without disconnecting each of connected devices including AC power supply.

To be honest I don't see there any problem. You can contact nearest Toshiba service and ask for opinion but I?m pretty sure the answer will be the same.

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RELEVANCY SCORE 66.8

I recently bought a second-hand Protege R830 notebook with a Japanese keyboard.

It's a real pain. I want to replace it with an English one.

Can I do that?

Thank you.

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