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Lenovo Customer Support Help

Q: Lenovo Customer Support Help

I have a broken Lenovo 720 See Here, I want to contact Lenovo support to see if there are any other options I have on returning/repair that aren't 3rd-party services. How do I contact them, the only option I have found is for TechExperts which I have to pay for. My question is how do I contact them, either by phone, email, or online chat. It may be really obvious I just can't find their number.

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Customer Support Help

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 75.6

"[email protected] +1-888-995-2099 for Lenovo Laptop support, fell free call us for better Lenovo laptop technical support & help. Our technician always ready to help you at any time.
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Lenovo support | +1-888-995-2099 | lenovo customer service

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RELEVANCY SCORE 75.6

I bought my laptop from USA and i am currently located in INDIA, but i am having some issues with it, & there is no other way to contact, other than this forum. The chat does not work outside US, & the phone number is for US callers only. Please tell me how to contact you guys? I even contacted LENOVO INDIA CUSTOMER SUPPORT, & they have no idea as to how to contact LENOVO USA CUSTOMER SUPPORT.

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RELEVANCY SCORE 74

By way of reference.  I have used thinkpads since at least 1999.   I have probably purchased over 200 machines for my clients over the last 18 years.   So I am not a Lenovo hater.   I would attempt to fax or email this to a customer advocate, but I cannot find them.  In fact, in the customer email from the support request in question, there is the following paragraph from the email from lenovo on 15 Mar 2017.
 
Our goal is to make you Extremely Satisfied with the service we provide. If you have any issues with your service, please contact me directly [Moderator edit]
 
But when I tried to write I found this email is no longer valid.  So I am forced to use this forum.
 
The device in question is an Thinkpad X230.   On 15 Mar 2017, the computer suddenly stopped working.  Client calls Lenovo Support who issues ticket number 403QRH4.  The diagnosis was a bad motherboard and setup an onsite appointment to replace the motherboard. 
 
The problem is that the motherboard in this same machine has been replaced twice previously over the last 3 years. 
The first incident was 21 Feb 15, ticket number CQMWSCG
The second incident was on 22 Feb 16, ticket number 304BT5Z
 
My client is understanably concerned that the warranty will run out in Oct 17.  She contacted the warranty support people to see if she could extend the warranty.  She writes:
 
I called Tech support and was o... Read more

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RELEVANCY SCORE 74

We have purchased over 20 Lenovo E470 laptops.  These laptops come with TPM 2.0 on them, I simply asked Lenovo to either provide me the software to downgrade the TPM from 2.0 to 1.2 and I was told that was going to cost extra money, so instead they had me send the laptop back so they could downgrade the system.  This was in the beggining of January, I got the laptop back at the end of January with NOTHING changed. I sent several emails and have been ignored. Today I spent over an hour on hold and was told they cannot help me.   

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RELEVANCY SCORE 74

My Yoga 910 has BSOD twice in the last six days. All drivers up-to-date, Windows up-to-date, no new software installed, etc. Initiated chat with Lenovo Customer Support on Tuesday afternoon at 2:45 p.m. They were of no help and "escalated" my case to Upper Management, and they would call me back within 1-2 hours.Waited the rest of the afternoon to make sure I was close by the machine... no call. Today, a full 48 hours later they call, and of course, I was in a meeting and could not pick up. I called back and the customer service rep again could not help me so she had to "escalate" my case to Upper Management (sound familiar?) and they will call me back within 3 days. Uh, what? So it may take 5 days before I can receive help with my machine's issue? C'mon Lenovo. This machine is less than 6-months-old and I have even upgraded the warranty to the 3-year on-site plan. I guess I should be thankful. At least when it BS's I can do a hard boot and bring it back.

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RELEVANCY SCORE 73.2

I have Lenovo Y50 UHD with additional warranty for 2 years including accidental damage protection. Recently that warranty has lapsed, within couple of weeks a forced windows update broke the OS completely.Windows is on preparing autotmatic repair loop forever. I tried reaching lenovo customer service - first thing obviously they ask for is serial number and as soon as they find that the warranty has lapsed they don't even spare a minute in trying to help.  Unlike laptops from other vendors it seems, there is no tool to prepare a recovery disk myself by downloading it from online. It seems only option is to order a recovery drive from Lenovo and keep hoping that they will send an appropriate one and that it goes well.  

A:Lenovo seems to have set a standard for worst customer support

Sorry to hear you are having issues.  As to downloading a recovery online Lenovo does offer that.  Maybe you just didnt see it?  See below.
 
https://pcsupport.lenovo.com/us/en/solutions/HT035659

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RELEVANCY SCORE 73.2

I've had two Lenovo Yoga laptops, the Yoga 2 Pro and the Yoga 900 13-ISK.  Not a cheap laptop. My first Yoga developed a touchpad problem while still under warranty (10 months after purchase).  After TWO MONTHS of being in your service center and never being given an estimated repair date due to there being no replacement touchpads available (really?), I raised hell and you replaced it with my Yoga 900 13-ISK.  Which was nice of you, but horribly inconvenient. My Yoga 900 developed a USB-C problem.....and I again went through the service nightmare.  At least the motherboard was in stock, because it was only a few months after I got the laptop.  But it took another month without a laptop before I got it back. And while still under warranty, my touchpad developed the same loose double-clicking issue that my Yoga Pro 2 did, but I decided just to live with it because I was tired of being without a laptop and didn't want to send it off for another month or more (and, BTW, the touchpad was not in stock). So then, while the laptop was only 18 months old, I closed the lid not realizing a small 1/2 inch grape stem....a GRAPE STEM.... was on the keyboard and it cracked my screen, rendering it unusable.  And, of course, there were no OEM screens in stock, new or refurb, and they hadn't been for months.  So I was forced to replace it with a subpar aftermarket counterfeit that bothers me everytime I use the laptop.  As of th... Read more

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RELEVANCY SCORE 73.2

I purchased a Lenovo Thinkpad T460S last year.  Two and a half month later, I could not connect to Internet via wireless.  I shipped my laptop in to Lenovo.  They cannot fix the laptop.  I requested a replacement.  It is more than 1 month since I shipped my laptop to Lenovo.  Still no replacement.  I have been out of computer for more than a month.  In this day and age when computer is so much a part of lives, this is very unacceptable.  Many times, I tried to contact the manager, who submitted an order for a replacement, to learn when I will get a replacement, I have never gotten a call back.  I called Lenovo sales department to check if I order a laptop with the same specification I had, how long would it take.  They told me they can ship it out in 10 days.  So, why can?t the manager tell me approximately when I can expect a replacement?  Looks like Lenovo has already taken my money so no more money to be made, so the order for replacement went to the lowest priority?Reading the message that I copied from Lenovo?s website below, Lenovo did not do what they said.  It is shameless to put the nice words out in the public but their actions do not reflect that.Another comment I have about Lenovo is that their technical support team is rather weak.  So, you may want to think twice about buying any Lenovo computer.  I definitely will not buy any Lenovo product again.  I also will tell all of m... Read more

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RELEVANCY SCORE 73.2

I need contact details for a department / person / manager who can assist me in resolving this issue. I purchased my Lenovo laptop from the Lenovo Online Store - 09 Oct 2015 In February 2016I started experiencing an issue with the laptop, where it would shut down and restart. This would happen with no warning or the screen would flicker moments before the laptop restarts.This does not happen every day when I use the laptop however when it does happen, it will keep restarting until I shutdown the laptop and sometimes I would even have to remove the battery. The laptop will run with no issue for a couple of days and then it restarts again.  I contacted Lenovo Support 12 March 2016The representative accessed my laptop remotely, installed Lenovo Solution software and ran diagnostic tests with results showing no heating issues.Issue not resolved - was advised to use the laptop and phone in if the issue happens again. 15 March 2016Contacted Lenovo Support - Access laptop remotely - Issue not resolved1st Service case opened: 8006757559Laptop sent to Lenovo Repair Center 28 March 2016Laptop returnedRepair Report- Fan was replaced- Operating System Reloaded The issue was not resolved and I contacted the Lenovo Support on numerous occasions, where I had to explain the problem every time I phoned because the representative could not see my previous phone calls on the system and I had to explain the issue from the beginning. After ru... Read more

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RELEVANCY SCORE 72.4

TL : DR | I don't know where I can get the attention of Lenovo relations, so I guess I will tried the board. I've sent my t460s laptop in for a repair after couple weeks of use at the end of May, and I STILL haven't received it back. Summary: I had issues with the keyboard (the key '4' is so sensitive that even a light pressure on top of the key will register) and screen (boxy gridlines, pics attached), and apparently the parts to fix these issues are out of stock. I understand how this could cause a delay in repair, but more than one (possibly 2) month  long delay?! Once a week, I've been receiving  an automated phone call from the parts department stating that the parts are on back order and it may take 5 - 7 business...for last 35 business days. ? I asked for full reimbursement or replacement of the laptop, but that's something they are not willing to do. The worst part of all this... is the experience that I have when I call customer support for a status update on my repair.There is no online tracker (in Canada) to see a status for myself (this is something that even my friggen local post office has), so I have to call in each time to check what's going on. It seems like the call center is located in NC and they have no flippin clue about what is going on with the repair as there is a huge disconnect between various departments (They still ask when I call, if I even sent my laptop to the depot for repair!!). I rarely complain, but... Read more

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RELEVANCY SCORE 72.4

Hello all, I purchased a Lenovo Ideapad Y700-17ISK part # 80Q00011US, and according to case manager assigned to my case, 100 days ago. The notebook was mis-represented by a sales rep, and when I got the machine and it didn't have the second hard drive bay in rear of machine, which I was told the 80Q00011US had. The machine also had a mild display issue, but rather than report it and spend 2+ weeks without a machine, I ignore the issue. It didn't affect daily usage anyways. So 10 days ago, the machine dies during a reboot. Seems the MB fried. I have been fighting and waiting (mostly waiting) for over a week for a case manager (Crystal) to contact me, which finally happen @ 7:30 AM PST yesterday. The case manager was not customer friendly, refused the replacement or refund options I requested, stated they would ONLY repair the system. Her cause for "rejecting" those options was because I didn't report the display issue in the first 30 days (I have enough exp. (35 Yrs.) in computers to know a bad spot in display is NOT going to fried a MB). Conservation got heated. I refuse the repair option because I know what they will do is replace MB & Display, and return other parts back to the machine (parts that very well could have been damaged when MB died, leaving me with a US$1,300 refurbished machine). I then requested to speak with her supervisor since I was tired of being BS-ed, only for her to claim there was no-one higher to speak to, and her actually hang... Read more

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RELEVANCY SCORE 56.4

Extremely disapoointed with HP customer support. Cannot solved my problem, called just to check status without providing solutions. Informed engineer visit without verifying actual work done (but claimed to be done). In the HP post engineer visit survey, I replied very negatively - is this going to waste?? What are the actions taken?? Why request customer survey?? Worst of all, latest email on 15 Jul: "Please note that we are arranging for the collection of the unit for quick resolution of your issues." I replied in above email on 15 Jul: "You are arranging someone to collect my HP Spectre 360 for quick resolution to the issue???? Please have your customer service Director/VP call me to explain your method of quickly resolving the issue. " Just a while ago, someone from HP called to arrange to collect my laptop. What are you doing, HP support???

A:What is HP customer support doing?

We don't know any more than you do. This is not a direct link to HP Support but other end users. I sympathize but we have no resources to look up your case or provide an answer. 

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RELEVANCY SCORE 56.4

My Spectre13 is less than 3 years old and out of warranty.  I sent it into HP for repair about a month ago to have the keyboard replaced.  The RETURN and END keys among others no longer responded.  About a week ago I was contacted by an HP Case Manager and informed that HP was returning my laptop unrepaired since they didn't have the replacement parts for the screen.  The screen had been working fine.  She did not mention anything about the broken keyboard.  I asked her not to return the laptop as I had no need for a broken laptop and I thought it extra work to have to remail it once the parts came in.  I requested a firm date for when the parts would be available.  About 5 days later she informed me that replacement screen parts for the Spectre13 were no longer available, and she was sending me back my computer unrepaired with a coupon for $125 to apply towards a new computer.  In disbelief, I queried her again about fixing the keyboard, and why they needed to replace the screen since nothing was wrong with it.  My only consolation is that they will negate the $240 charge for the keyboard repair they failed to do. I am in shock.  There was nothing wrong with the screen when I sent it in.  I only asked to have the keyboard repaired. My faith in HP is shaken.  Would you buy another laptop from a company that can't guarantee replacement parts for a laptop that is less than 3 years old?   I told her not t... Read more

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RELEVANCY SCORE 56.4

I am trying to contact lenovo but none of the option is available in my country i.e cant do online chat, cannot schedule a phone call nor can I send a direct email to lenovo customer support. I mean what type of service is this really angry

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RELEVANCY SCORE 56.4

I just had the WORST, FIRST and LAST order experience with Dell.  I will never try to buy a computer from them again.  I tried to order a laptop online and my ordered got canceled. First, I got an email that order was received, then five minutes later, got another email saying it was changed/canceled.  I sent them an email wondering why, and never provided an explanation, later the computer was shipped order. I was told, they tried to deliver on Aug. 10, but it was rejected so computer was sent back to Dell. Apparently, Dell did not use the shipping address provided on file and delivered to the wrong address.  Every time I called about problem, it was connected to someone in India..  Three weeks later and no computer.  I will never buy a computer here again.  I'm surprise they are still in business with this kind of customer care.

A:No customer support

Hi vannavo,
Thanks for posting about your ordering experience.
Apologies if there was some confusion with the ordering process.  If you would like me to look into it for you, please contact me privately and send your order information.  Thanks.
Regards,Robert

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RELEVANCY SCORE 56.4

I just received this message.  My computer is 3 years old.  "Support status change for your HP PCYour HP support coverage for your HP Spectre 13 Ultrabook expired on ?4?/?5?/?2015.Your PC reached end of support on 3/13/2017. HP support coverage extensions and some repair parts are no longer available for your model. Use HP Support Assistant for self-support resources and tools.Your coverage provided access to HP support agents trained to help troubleshoot and repair hardware issues." What does this mean?  Am I'm being told that HP will no longer repair my laptop if anything goes wrong?  (Would Apple say this?)     

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RELEVANCY SCORE 55.6

I trying to fix my sister's laptop. The recovery CD's she made with the device when she first got are not even reconized by it when trying to do a system restore.So I come on this website and try to purchase a set of recovery CD's from the company that made the thing in the first place, but I can't even get pass to the order confirmation page because it states invalid entries in the payment field. Now If I go to www.RestoreDisks.com and obtain a set from them I won't be able to activate windows 8 because they don't provide OEM serials. Right now this thing is just a pretty red paper weight.

A:Customer Support really SUCKS here .....

You do not need OEM serials as long as you reinstall the same version as was originally on the computer. The serial (Key Code) is embedded in the BIOS so will "just work" and activate the installation as soon as you connect it to the internet.  From the official HP specs, you had Windows 8 64 bit non-Pro. There is a workaround to directly install the Windows 8.1 .iso which is explained here: http://dellwindowsreinstallationguide.com/download-windows-8-1-retail-and-oem-iso/download-windows-8... This is a Dell site but the instructions all apply to HP as well.   

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RELEVANCY SCORE 55.6

 bought HP total care after my warranty expired for $192 . The customer care salesperson went on and on...  how good the support is and they would even pay for FEDEX to pick up my computer. when it came to use the policy on first occasion  Hp service said they would take 7 to 15 days to change my Keyboard on laptop. I asked if I could do it myself , they said If I do it myself The warranty will be void.Hence I am stuck  I cant fix it myself or get it done privately .  After waiting for 1 month  I got that finally sorted out . As Hp took its time in repairing. Then My battery went dead. Hp this time refused to cover the battery saying that battery is NOT PART OF THE COMPUTER and will not be covered. Wanted me to pay another $120 for new battery plus shipping! The supersvisor was too busy to talk to me .... after holding for 45 Mins I was told he would call me back. IS this the kind of support HP offers to its Customers! Shame on YOU HP. I for one am not buying HP any more !

A:Re: Customer Support is a fraud

i've been on the bad end of service myself..   tho finding out that a loose screw from my laptop hard drive is responsible shocks me a bit..  but things were going good with cs and tech until the issue got brought up to case management as having 4 loose screws on my hdd, one of them having fallen off and shorting out the system board,  is quite unsatifactory assembly to me and require more than a 90 assurance to cover productions serious short coming.. anyway once i got on the phone with quite the rude CM i **bleep** near started to lose it in rage..  he actually had the brass ones to tell me screws being so loose as to fall off the hdd was not a production mistake..   WHAT?!?!  OMG! he then went on to say he doesnt even know why hes talking to me and why this got handed up to him...  trying to ask him why he thinks screws that were not properly fastend was not productions mistake he got even ruder and refused to discuss it..  my bipolar started to flare up from his arrogant ignorance... and he cut the call off quite quickly thereafter... anyway cs and tech were quite polite and helpful with the matter and i am filing a complaint with cs on the CM jackwagon..  both CS and tech recognige the problem and accpet it as a failure in production..  one CS mgr  told me all the laptop screws get loctite just to prevent this sort of issue..  and theres none on these screws..  he's gonna be looking into... Read more

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RELEVANCY SCORE 55.6

Just wanted to give everyone a heads up on my experience with logitech.Bought several keyboard-wireless mouse sets from newegg.Dont remember the model # but they were on sale and around $45.00.Charger went bad on one of them right away.Second one mouse died little over a month later so I called logitech and they said they would send me a new mouse.Much to my suprise today I received a whole new LX300 wireless keyboard mouse set! I did RMA the first one back to Newegg.I buy alot of Logitech products and now have alot of peace of mind.If they treat everyone this well then they are a great company!
 

A:Logitech customer support

Good to know.

Microsoft Mouse are good, wireless+laser and its worked for 3 years without fail.
 

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RELEVANCY SCORE 55.6

i need a number to call to get my product key number for my systems with my hp stream

A:customer support number

Hi, Please use the following list     http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Regards.

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RELEVANCY SCORE 55.6

I had brought Lenovo Y40-80 Laptop in 2015 and also purchased /extended the NBD warranty  for same at the end of the initial warranty  Recently i had lot of sound from the machine which i call the customer care and raised ticket in the month of march and they took more than a month to send the technician along with parts and after he come and replaces the parts the laptop worked only for 15-20 min and for the technician the case was closed as the replaced the part and there is no noise and but after he left the laptop screen is not at all showing any thing (comeplete blank ) and now this machine is completely dead only i can see power and battery lights  Immideatly i called the techincan who replaced the parts to look at the issue, as he already closed the case he can't check it out with out  assigned call/ticket to him I called the customer service and explained the problem they said they had created the ticket and it will only be addressed in 3-5 business days and that too only after they have the parts means another 1 more month to get it addressed then i asked about what does NBD means even though they say 3-5 business days  I requested to provide the higher offical whom i can speak as i can't wait for that long , the representative took long time and not provided proper contact after lot of disucssion i demanded for a replacement of the laptop and then he said thet the case whas been raised to sr.manager sort of guy and t... Read more

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RELEVANCY SCORE 55.6

I went through the Lenovo Warranty Support Line on Thursday 30th June: 03337773991They arranged for a repair technician to come to my office on Friday 1st JulyThe UK Lenovo warranty team then called me (on Friday 1st July) to inform me that the repair engineer was too busy to repair my laptop on Friday 1st July as scheduled so they agreed to re-book it for Tuesday 5th July as I informed them I was going to be at a customer meeting in London on Monday 4th July. The repair engineer turned up to our Southampton office to repair my laptop on Monday 4th July and called me during my London meeting. He abandoned the repair appointment as I was not available. I have just tried to contact them the UK LEnovo warranty support team again today: 03337773991. This number now hangs up as soon as I call it. This is the Lenovo support website contact page:http://support.lenovo.com/gb/en/contactusIt clearly shows me that my laptop is listed as 'in warranty' when I enter my serial number.But they no longer list a UK support number!There is an option to show the 'Support Phone List' but this list has every country on it EXCEPT for the UK. Can anyone provide me with a uk number to call so I can re-book the repair technician to visit me again now?

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RELEVANCY SCORE 55.6

This was a while ago, but it is still in effect. An apparently widely known trojan has infected my computer. I have to type this up from my phone because I have no way of accessing anything from my computer.
 

A:Customer Support (888) 322-9655

Hello,
Please attach FRST reports from preparation guide.
 

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RELEVANCY SCORE 55.6

Greetings all!I've been the (not so proud) owner of a very troublesome Y50 laptop for just over a year now. Being a university student, the majority of my school work is done on my laptop, which software/internal wise, performs amazingly. However, this laptop will not stay together. It literally stays on my desk 95% of the time hooked up to a monitor. Despite its easy lifestyle, I've had to replace the hinge, trim under the screen, the aluminum around the back of the screen, and the screen itself.The last repair I had done was a screen replacement. The screen sent by Lenovo was REFURBISHED, and had white ghosting all over the left side. Furthermore, when the computer was put back together, the trim around the back of the screen doesn't meet up with the screen, so there is an open **bleep** in the side and top of my computer. This was the last straw for me. I need a computer that will stay together. So, I contacted warranty support to see if I could have my unit replaced or a refund issued so I can do research and buy a computer that won't fall apart on my desk. That's evidently an issue that needs to be dealt with by Customer Relations. Fine, I can deal with being transfered. No. They call you back. So I'm promised a call back within 24 hours. Time ticks by... no call. I schedule a call from tech support, and they promise a call within the next few hours. Again, no call.Finally, I get completely fed up with the nonsense. I called today and asked to be transfered directly to t... Read more

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RELEVANCY SCORE 55.6

How does a person chat with a HP Customer Support Representative?

A:Chat with customer support

Greetings, Suggest you contact HP using options  here. This eliminates the language barrier. Can we help? Cheers!

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RELEVANCY SCORE 55.6

I had the worst experience ever with a pretentious and dense customer service rep, I asked for her name she said it was Desirae Mercier.  HP should hire more professional experienced people, what I experienced with "Desirae" was horrible and did not solve my problem.  I hung up and called again and finally got someone who could help me with my lap top.

A:Customer Support - HP Canada

What number did you call? I have been looking for a number on their website.

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RELEVANCY SCORE 55.6

Hi

one of the computers at work is being hit with a virus. It is windows XP on an old computer.I have been getting a VIRUS ALERT messege on the task bar next to the clock and I have no access to either control panel or the task manager.. Please provide me with help if possible..

A:Customer Support Manager

Run this tool first..Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Resu... Read more

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RELEVANCY SCORE 55.6

To get instant help for dell support call @ 877-773-3202 toll free, we provide the best hp laptop customer support and dell customer service in over the world. our official number is available 24*7 hours and give best dell laptop help and dell laptop services to our highly qualified and certified technicians. To get instant help for your laptops and computers please contact us immediately without spending precious time.We give all service and support absolutely free of cost.
Top Best way to Secure your laptops and computers platform like Window's 7,8,8.1,and window's 10 operating system, Mac operating system, Vista, Linux, Ubuntu and any other operating system which you used and have number of problems related to your gadget. some major problems are faced more user's like
slow laptop and computer
internet speed
The laptop and computer restarting continuously
Automatic Pop'ups generate while your surfing on internet.
The printer would not properly work and not connected to your mobile, laptop, computer WiFi or LAN.
Attached Email would not open normally
Not open or run any program into your laptop and computer.If you can't understood these above and any other problems then instant call our laptop and computer customer toll free number +1 877-773-3202 at anytime and anywhere. We have good certified technicians team which always ready to solve their customer problems.

A:call @ dell laptop support 877-773-3202 toll free , hp laptop support, dell laptop service, hp laptop customer service, hp laptop service centre, dell laptop help, dell laptop customer service, dell laptop helpline, hp laptop helpline, dell support

Spam.

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RELEVANCY SCORE 55.2

Hi does anyone have a working phone number for the Franch Lenovo Thinkepad customer support Best regardsNicholai

A:number for the Franch customer support

Welcome to the Communityhttps://pcsupport.lenovo.com/us/en/supportphonelist

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RELEVANCY SCORE 55.2

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AVG technical support phone number 1.800.723.4210

AVG AntiVirus Customer Service Phone Number #1... Read more

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RELEVANCY SCORE 55.2

If you have no urgent or important work with your yahoo mail account, you may not feel disappointed to see the Yahoo mail loading in a sluggish manner. However, you cannot afford to wait if you discover that your yahoo account has been hacked or you have some very urgent message to send through your yahoo customer service number.
 

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RELEVANCY SCORE 55.2

Somehow after I knew Emsisoft and Malwarebytes I find all other AV vendors' customer support lacking... but that's just me.

A:Anti-virus customer support

That is because some of the employees involved with EAM and MBAM product development, research and technical support are well known security experts who have volunteered their personal time to assist victims of malware infection long before their program was created. They still stay personally involved with helping victims on Internet forum boards as well as provide individual support services to users of their products. This means they are personally tuned into the day to day analysis of active malware and any reported issues with their software so they are able to respond quickly to them.

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RELEVANCY SCORE 55.2

Hi there.
I went to the support page for Office but when you must key in the product ID it does not accept the ID. The reason as to why it is doing this: it is asking for the Windows OS product key and not the Office key. Of course if I do key in my OS key, it being an OEM version, it will prompt me with support not being supported or i could choose to pay. But I do not have an OS issue I have a Windows Office issue. All attempts at getting 'Office help' always direct me to the one and same page.
After a few attempts here and there and getting nowhere and getting somewhat upset I then choose the option to get help from "The Community" and guess what it takes me back to the same pages above.
I start here:
Support - Office.com
As you can see (if you hover your mouse over the link) it clearly says, 'office' in the URL
then I go to here:
Microsoft Support.
Again one can clearly read 'office' in the URL
I now have 3 options, 2 of which are: 'Get live help' and 'Ask the Community:
both however take you to the one and same link:
Microsoft Support
WOW guess what? Office is now repeated twice in the URL
which of course explains the stupidity, and endless loop. that one soon encounters.
Does anyone have any clue as to where I may go to get Live help for a product that I bought directly from Microsoft themselves, not Amazon, not a local store but the actual Microsoft website.
Looking at my order and bill shows nowhere for contact except where I can verify my order (delivery)
... Read more

A:Microsoft Customer support gone wrong

Without knowing what specific Office product you are searching for help with, I don't get the results you do.

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RELEVANCY SCORE 55.2

Nobody would Help me downgrade my Dell Inspiron from Win8.1 pro to windows 7 pro.

Is it a useless post? 
well, I purchased Dell Inpiron 3542 with Windows 8.1 Pro OEM
and been using it since half a year or so, and now I want to downgrade to windows 7 Pro because that's faster and more comfortable to me.. check this article, yes its free of cost but just for OEMs
support.microsoft.com/.../2832566,
Now I'm wasting 2 hours of my time already while debating with Microsoft customer support as well as Dell Support on phone again and again. and they just won't cooperate at all, whats the matter? aren't us your legitimate customers, now please some one kind enough there to help?
I'l send Express Code or Service Tag in private message, just some one please help me out.

Thanks

A:Is Dell Customer Support so careless to me?

DRZARAK,
You are absolutely correct that your purchase of Windows 8.1 Pro pre installed on your Dell computer gives you the right to 'downgrade' to Windows 7 Pro.   The Microsoft artical that you linked to states that quite plainly.  It is a bit surprising that someone could misinterpret that.
But there is no magic wand that makes this downgrade happen.  It requires that you completely wipe your current installation of Windows and reinstall the new version yourself, followed by all the necessary driver, Windows updates, application software, and your data.  A very time consuming undertaking, more so if you do not do it regularly.  
But that Microsoft article also states "Neither Microsoft nor the OEM is obligated to provide media for the downgrade."  In other words you have to obtain the software media yourself (as well as all necessary drivers that are readily available for download from Dell).  The article also details what to do should your new installation of Windows not automatically be activated (call Microsoft about activation as instructed in the Windows Activation dialog - explain that you are downgrading 8.1 Pro to 7 and they will probably ask for your 8.1 activation code from the sticker found on the PC).
I have two suggestions on how you may want to proceed to rid yourself of Windows 8.1.  The simplest is to upgrade for free to Windows 10.  This 'in-place upgrade' can be done directly over your... Read more

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RELEVANCY SCORE 55.2

Hello. I am making this post because of my horrible experience with customer support. I purchased a Lenovo Y50 last year for school, and it worked great, until two weeks ago when the hard drive and keyboard failed simultaneously. I checked my warranty, and I have about a month left. So I decided to call in and see what I could do. That was the worst mistake I could have made. I am a college student, and I used a cell phone to call in to customer support. Not only was I on hold for 30 minutes, when I finally reached a representative I thought would help me, she told me I would have to be put on hold again, and transfered me to the warranty division for Lenovo notebooks. While being on hold, there is no music to let you know you are on hold, no robot telling you how long you have to wait, nothing but a pre scripted message that tells you to go to some website. I don't even know what the website is because the message was so faint. I eventually had to hang up because after half an hour no one responded to me, I had a class, and I wasted 30 minutes of my 100 minute plan. Mind you I am a college student at a university with a prepaid phone plan. I cannot afford to be on the phone for half an hour, much less 2 hours like some other users on here have said that they were. I should not have to pay money to tell Lenovo that they made a defective product. So here I am with nothing. A broken laptop. A bigger phone bill, and nothing to show for it.  

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