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Random freezes / system lock ups when playing games or watching vids

Q: Random freezes / system lock ups when playing games or watching vids

Hi all, I've been lurking here for awhile as I've had an annoying problem, and even though similar people seem to have had similar issues everything I have tried is to no avail.

The problem is that I will get a system lock up, or freeze when playing games like Portal 2 or FM2012. The freezes are very random however they occur the most when trying to play Co-op in Portal 2 (say about 80% of the time when trying to play it). However with the likes of FM2012 or other games, I can literally play for hours on end without a crash, but other times a crash could happen within about 5 mins.

I also seem to randomly crash if I watch a HD video in full screen (1920x1080) however I cannot recall such a problem watching it minimized (using VLC). I also used to get random crashes while browsing the internet on certain websites, however I haven't had this issue since upgrading my RAM.

When the PC does crash, the monitor will just black out and if sound was playing at the time it will usually loop or repeat. The only thing I can do is a hard reboot and upon restarting the PC it will say about the unexpected shut down and to start windows normally however I don't seem to get any minidumps. I've had this problem now for quite awhile, and at first it was something I just overlooked as a random occurance but now its starting to drive me crazy!

My system specs are as follows: (built about a year ago)
CPU: i7 2600k
Mobo: Asus P8P67 Deluxe
Ram: GSkill 8 GB (2 x 4gb)
Graphics: XFX AMD Radeon HD 6950
HDD: Seagate 500gb
PSU: XFX 850W Black Edition Modular PSU
OS: Windows 7 Home Premium 64bit

The things I've tried:
Upgrading RAM & PSU. I originally thought it could of been a power problem or possibly a RAM problem, so I upgraded both RAM & PSU as my old ones were cheaper value models. The problems do seem to occur abit less often and I no longer crash while browsing the internet, however I still get the same problem. I could also play Portal 2 more often without it crashing, where as before I could pretty much not play it online.

I've tried Driver Verifier, and did get a BSOD, however found this was to do with Daemon which I have now uninstalled. The problem still persists and driver verifier now shows no errors.

Graphics card drivers are all upto date, as are most other drivers.

Temperatures also seem decent, however I'm not to sure on how these should look so could be wrong.

The only other thing of note would be I can't recall getting any of these problems when I was using my old 17" monitor, but surely my newer 23" wouldn't be causing the problems? It has been about 6 months or so though so my memory could be deceiving me.

Anyhows I hope somebody could shed some light, I've included the requested attachments however the dumps in there are old I beleive and might not of been from the problem I'm having now.

Many Thanks!

Preferred Solution: Random freezes / system lock ups when playing games or watching vids

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Random freezes / system lock ups when playing games or watching vids

BUMP, any ideas?

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As the title says, I am experiencing random BSODs for months, but only recently have discovered this forum and hope you will be able to help me..
I have attached SF diagnostic tool report and hope that there will be someone to help me with this problem and diagnose it properly.

Thank you

A:Random BSOD while playing games and watching movies

Hello egoran,

► Scan the system for possible virus infection.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
► Update the display driver.

lmvm atikmpag
start end module name
fffff880`03f89000 fffff880`03fff000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: atikmpag.sys
Image name: atikmpag.sys
Timestamp: Fri Sep 28 06:42:52 2012 (5064F994)
CheckSum: 00071DC9
ImageSize: 00076000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get it from http://support.amd.com/us/gpudownload/Pages/index.aspx.

► Do a Disc Check
Update your SSD's Firmware (Skip it, if it is not a SSD)
Reseat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
► Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

► Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup̶... Read more

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Dear Bleepingcomputer,
I'm new here and i have an issue i cant seem to get rid off.I hope you guys can help me out with this issue i've been having for a while..At random moments i get a BSOD and my pc restarts, then i can do my things again.Sometimes it happens once a hour and sometimes it happens a couple of times an hour.
Here i have the 2 zip files i needed to upload for you guys.
If i also need to make a dumpfile with WinDbg please let me know.
I hope you guys can resolve my issue.
With kind Regards,

A:Random BSOD while watching video's and playing games

Hi senZ,
Please update the BIOS to the newest version 2603
Please go to Windows Update in the control panel and check for update, be sure that you install all available updates with the exception for Windows 10.
Unfortunately there are no dumps, only records about forced power shutdowns what isn't really useful. There do happen to be corrected hardware errors.
Could you make a photo of the BSOD and post it please.

Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2016-07-08T23:09:20.939
Event ID: 19
Task: N/A
Level: Waarschuwing
Opcode: Info
Keyword: N/A
User: S-1-5-19
Computer: Hakan-PC
Er is een gecorrigeerde hardwarefout opgetreden.

Gerapporteerd door onderdeel: Processorcore
Foutbron: Gecorrigeerde computercontrole
Fouttype: Cachehiërarchiefout
Processor-id: 7

Zie de detailweergave van deze vermelding voor aanvullende informatie.

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Over the last weeks I have been getting BSODs seemingly at random, however only when I am playing games or watching video. I am getting pretty tired of it, and decided to come here for help. I don't think there is much regularity to the BSODs, they seem to come at a random time, but rarely after more than 30 mins of video or gaming. I have had no problems at all while surfing/writing, even in several hours long sessions. I've attached my dump files as instructed.

System specs are roughly: Dell XPS L502X, Windows 7 Home Premium x64, Intel Core i7 2630QM, nvidia GeForce GT 540m, 8 GB RAM.

A:BSOD at random while playing games or watching videos

Quote: Originally Posted by larslia

Over the last weeks I have been getting BSODs seemingly at random, however only when I am playing games or watching video. I am getting pretty tired of it, and decided to come here for help. I don't think there is much regularity to the BSODs, they seem to come at a random time, but rarely after more than 30 mins of video or gaming. I have had no problems at all while surfing/writing, even in several hours long sessions. I've attached my dump files as instructed.

System specs are roughly: Dell XPS L502X, Windows 7 Home Premium x64, Intel Core i7 2630QM, nvidia GeForce GT 540m, 8 GB RAM.

I see you have run driver verifier. It blames your Related to Rt64win7.sys 8101E/8168/8169 NDIS 6.20 64-bit Driver from Realtek Corporation. I would re-install newest

Also of note Avast is often a cause. I would remove and replace with Microsoft Security essentials

Virus, Spyware & Malware Protection | Microsoft Security Essentials

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Hello there. Yesterday for the first time I got the BSOD and have been scrabbling to find a solution. I cam across this forum and followed the instructions for the posting info. I hope that someone will be able to give me a hand. It started with me playing the SWTOR. all of a sudden the screen would get a bunch of broken vertical lines and go black. on the reboot i would get the bsod. safe mode works fine, but still broken lines. i used system restore a couple of times and am now avoiding videos. i have been able to get into windows normally a few times.

Here is the DM log collector

Attachment 336532

A:BSOD playing SWTOR and watching vids

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.

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I've beenexperiencing this problem for awhile now. When I watch videos (for example, abc.go),play pc games, or listen to music (itunes), my computer would randomly freeze up and make a loud sound. The audio would sound like abroken record and I can't exit out so I have to do a hard shut down on mycomputer. Also, I notice my internet connection is slower than usual. I do havevirus/spyware protection and I have scaned to see if there was a virus, but itshows nothing serious. My computer is about 2 years old. I would greatlyappreciate it if you guys have any suggestions as to what I should do. Thecomputer specs are:

Tech Support Guy System Info Utility version

OS Version: Microsoft Windows 7 Home Premium, Service Pack1, 64 bit

Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, Intel64Family 6 Model 23 Stepping 10

Processor Count: 1

RAM: 1979 Mb

Graphics Card: Mobile Intel(R) 4 Series Express ChipsetFamily, 797 Mb

Hard Drives: C: Total - 225687 MB, Free - 126718 MB; D:Total - 12585 MB, Free - 2107 MB;

Motherboard: Hewlett-Packard, 3612

Antivirus: Microsoft Security Essentials, Updated andEnabled

I am a single mom and not getting any help from their dad. Icannot take my only pc for repairs for financial reasons. I would appreciateany help you guys could offer me in fixing this problem.

Thanks! Chasity

A:Computer Freezes Up when watching videos or listening to music or playing some games.

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Hi I just recieved a new custom built computer from Cyberpowerpc. I installed the newest drivers for everything but for some reason when I scroll to fast on a web page, watch videos at full screen, attempt to play a game or even when I am trying to open a program my computer screen becomes distorted with pink and green lines and my mouse and keyboard are unresponsive and sound dies within 10 seconds. If I wait for a good 10 minutes sometimes my computer will restart. If anyone has any advice what so ever it will be greatly appreciated because I am ready to take out my graphics card and use the on board one. If you need any information i will be more then happy to give it to you.

Hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:17:48 PM, on 2/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
F:\Program Files\Bonjour\mDNSResponder.exe
F:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
F:\Program Files\Viewpoint\Common\ViewpointService.exe
F:\WIN... Read more

A:Computer Randomly Freezes when scrolling, watching videos or playing games.

I am moving this to the hijackthis section of the forum. If they give you a clean bill of health have them send it back over here and we'll see what we can do.

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This is something that I've been having trouble with for a couple months now, but recently I've noticed it happening more often. The problem is essentially me playing games or watching videos and having the sound, video and mouse completely freeze up. I then have to hard restart the computer, and sometimes my wireless connection will not work as well and I'll have to restart the computer again to make the WiFi work. I'm running Windows 7 SP1 on Bootcamp on a Macbrook Pro that I bought in 2009 I believe. Not sure if it is malware or something else that is causing the problem. Hopefully Tech Support can help me out here. If there's anything else you need from me before you can help me, please let me know. My Hijack Log, dds.txt and attach.txt are as follows:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:17:28 AM, on 9/16/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\VirtuaWin\VirtuaWin.exe
C:\Program Files (x86)\VirtuaWin\modules\WinList.exe
C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe
C:\Riot Games\League of Legends\RADS\projects\lol_launcher\releases\\deploy\LoLLauncher.exe
C:\Riot Games\League of Legends\RADS\projects\lol_air_client\releases\\deploy\LolClient.exe
C:\Program Files (x... Read more

A:Computer Freezes/Locks Up Randomly When Watching Videos Or Playing Games

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Dear Seven Forums,

I hope you guys can help me out with this issue i've been having for a while..
At random moments i get a BSOD and my pc restarts, then i can do my things again.
Sometimes it happens once a hour and sometimes it happens a couple of times an hour.

I tried finding the dumpfiles of the BSOD but i have no idea where to find them and or where to start.

I hope someone would like to take his time to help me out with this problem..

My specs:
AMD FX(tm)-8350 Eight-Core Processor
BIOS Date: 07/11/13 15:44:31 Ver: 04.06.05
RAM: 16,00 GB
(1) CT250BX100SSD1 ATA Device (2) SAMSUNG HD502HI ATA Device
NVIDIA GeForce GTX 970
Microsoft Windows 7 Professional 64-bits 7601 Multiprocessor Free Service Pack 1

A:BSOD Random moments watching video's or playing games.

Hi senZ,

Please do NOT post on multiple forums to prevent suggestions from colliding.

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I bought a new GPU about a week ago, a Palit GTX 980 and ever since then whenever I play WoW on my main monitor and watch a YT video on my second one, after about 5mins the system will either hang indefinitely or the PC will just restart. (haven't seen the BSOD screen thus far, but windows will tell me about it after the restart).

I haven't yet had any issues while just playing a game without watching a vid on my second screen and that includes demanding games like Witcher3/GTA5 maxed out and for a good few hrs at a time with the GPU both OCd and at default so this problem only seems to show up when I play a game on one monitor and watch a YT vid on the other.

I did about a dozen tests in both Heaven Bench 4.0 and 3dmark Fire strike 1.1 but the tests ran just fine every single time without artifacts or crashes.

A thing to mention is that altho I use 2 monitors that are exactly the same, one is connected through a DVI port from the gpu(second monitor) and first through a MiniDP-DVI adaptor to the main monitor, if that's relevant.
All drivers are up to date same for the BIOS.


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First off, thank you to anyone who takes the time to read about my problem. I am not expert in computers, but I can usually hold my own. This problem has me completely baffled and I will appreciate any and all help.

I am running Windows 7 professional 64-Bit (student version, pretty sure it is retail), and I having some trouble with my PC. As the title says, I am having completely random BSOD's that are getting progressively worse over time. At first i thought it was a motherboard / RAM issue but I have performed every test I could think of and they all test out fine. Unfortunately, I do not have any known good RAM or another motherboard to test with.

I am pretty sure hardware is causing this issue, I just cannot determine what hardware it is. I have run memtest 86+ without any issues. Memtest86 gave 250,000 errors on test number 7 but after poking around the internet that seems to have an issues with modern CPUs.

I have also ran PRIME95 blend test for about 12 hours trying to coax a BSOD out of the sytem, but it stayed rock solid the entire test. Same thing when I tried to run windows driver verifier (although it was for more like 2 hours, not 12 with verifier).

I use Bluescreenview to look at the minidumps, but I am at a complete loss at what could be causing it. The most common cause is the kernel itself, with the NTFS.sys causing it as well sometimes.


The machine was built from the ground up in January with mostly new parts. All pa... Read more

A:Random BSOD when browsing internet, watching videos, playing games, et

Any help would be appreciated

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Hey Guys! I have been running win8 pro x64 since it came available for tech-net members. prior to win8 i had win7 Pro and everything ran perfectly for years. All of my hardware is the same and when i upgraded to win8 i performed a CLEAN install. The PC i am using is an HP Pavilion a6110n with an ATI Radeon HD 4550.

When i first installed the win8, i had everything working perfectly however i had no sound when using Metro apps just in desktop. From what i understand they are actually 2 different environments. There was little to no info on how to troubleshoot so i wound up doing a REFRESH my PC. now everything is working perfectly. The only driver update is available is for the realtek audio, however i am scared to push it through until i have my system image/restore available so i do not have to refresh again. I have the win-debug installed, but when i try to read the crash/mini-dump file, it says something about symbols not being correct and i do not see any real info on what is causing the problem.

When the BSOD occurs, it says "your PC has encountered a problem and needs to be restarted" Driver_IRQ_not_equal or less to with ppoe.sys or something similar. Is anyone else experiencing this issue? I am very tech savvy so i am just looking for someone to point me in the right direction. Is there something i need to install on my PC besides the win debug development kit? in iorder for it to be able to read the appropriate symbols? I have attached the crash dumps to ... Read more

A:Random BSOD when watching vids or even when PC is asleep!

Looks like a network problem
Begin by creating a system restore point, so that you can go back if necessary.
Then uninstall your anti virus and replace with the free Windows defender, included in your OS.
Then update your network adapter driver. It can be found in your device manager. You should update from the company website,however.

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I'm at my wits end. A few months ago I started having issues where my computer would freeze hard, mouse frozen, Ctrl-Alt-Del does nothing and the sound playing the last second of sound in extreme slow-mo that loops after about 10 seconds. Nothing can be done beside hard power off and restart.

This only happens when I am watching a video or playing a game. I just got a brand new GeForce GT 440 to test if that was the issue, and it still locks up.

Some quirks I've found. YouTube is usually okay. Demo movies in Steam, or on PCGamer.com or often in video ads cause the lock up.

If ITunes is open it locks up almost instantly and basically every single time I try to watch the weather for whotv.com.

In games it can run for a long time or a short time, it can be a graphic intensive game, or not. It can run for 10 hours straight on Skyrim on max settings, then I load Dungeon Keeper from GOG.com and locks up in 60 seconds. And vice versa for that matter.

I am starting to think it has something to do with sound. But I am unsure how to test this without shutting the sound off completely and forever (which is not something I want to do) or shelling out money for a sound card (which is not something I want to do).

I have wiped and reinstalled Windows 7 64 bit twice. Still same issues. I don't think it is a software issue, but possibly a driver issue.

Here is DXDIAG info to start with:

Windows 7 Home Premium 64-bit
Dell Inspiron 560
Default System Bios
Intel Core ... Read more

A:System Freezing When Watching Video or Playing Games

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I'm having some problems with my computer (less than two weeks old) that I can't seem to resolve.

Whenever I play games I get a complete system freeze seemingly at random, with no contact with mouse or keyboard. The system doesn't automatically reboot, though. The game graphics just freeze and I get static hissing/high pitched beeping sounds. This usually happens a couple of minutes after I start playing, but at times I've been able to play for longer periods of time without any incident. These lockups seem to be more frequent the last days though, and I've even gotten two outside the game enviroment.
At first I suspected it was the temperature of the cpu or video card, so I purchased two additional fans, so I've got the cpu temp down at around 43 when idle and around 50 when playing games. After that I tried downloading and updating all the drivers for my video card, though the result was the same. It feels like I've tried anything. The directx diagnostic tool doesn't find anything wrong with my computer and I'm fairly certain it's not an irq conflict.
If anyone might be able to help me with this problem I'd be most grateful.
(Btw, my two sticks of ram are of the same brand)

Here are my system specs from the dxdiag:

System Information
Time of this report: 8/10/2004, 08:10:52
Machine name: EVILCOMP
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xp... Read more

A:System lock and audio static while playing games

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about a year ago i had problems on my PC where sometimes during playing games i would get a vertically black and white striped screen and the computer would restart (it happened when playing high requirement games mostly) . That has not happened in a long time but now a new problem occurred.

Two days ago i installed WoW and while i was playing it with my friend it froze a couple of times, like 3-5 times a day. I know very little about computers but i will tell you what i know. When it freezes the screen stay frozen for a 10-20 seconds then it says"DVI no signal", keyboard doesn't work while it is frozen, but Skype was working fine. Me and my friend continiued to communicate normally even though it was frozen. the freezing also happened in less requiring games like Hearthstone (however it never froze in Overwatch, don't know if that means anything).

I was hoping to find help here or if someone can tell me which programs to download for monitoring my PC and logging its behavior.

Thank You

p.s.- i also included a photo of the problem from a year ago if it helps

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I made a similar thread earlier but then the PC stopped acting so bad. The only thing I did was use DDU to uninstall nVidia drivers and reinstall an older version. Now I have changed my GPU from nVidia to AMD because of the same problem but the problem still persists. The problem is even more serious at the moment. I get a freeze before I can finish a Paragon game. Not only while gaming but the crash appears randomly while browsing internet or once even browsing for files.

The frequency is much higher while gaming though which is the major issue for me. After I force it to reboot it boots up normally but if I rejoin the game it will surely freeze again in a few minutes. I have attached the zip I was told to attach in posting instruction. There are no logs in Minidump folder. I guess because it wasn't a BSOD. I have tried pressing the num lock/ scroll key to see if the PC has actually frozen or its just the display but its the whole system that is frozen.

I have even opened a Microsoft support ticket for this 2 weeks ago only to wait for a reply for an eternity.


I have tested RAM using MemTest. I cannot remember how many tests it was but it took 2ish hours and there were no errors. I do not know what is causing problems. Please help.


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Hello i have been experiencing BSOD's now for about a month maybe more, As per the instructions, heres all i know:

Windows 7 (64 bit)
Original OEM OS installed
Hardware age September 2010
OS Installed September 2010

*Note: i tried to follow this thread :System Info - See Your System Specs

But SystemInfo.exe just loads and automatically closes

If any further info is needed please try to include as much detail as possible, im not very familiar with these types of things

Thank you very much.

A:Random BSOD's, most prominently when browsing internet & playing vids

I have googled this to death. I tried the debugger route but when attempting to install the windows 7 debugger Windbg, i experience a BSOD.

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For the last few weeks a game I run on my laptop, Final Fantasy XI, has been running at unusually high CPU. It's quite an old game(came out in 2002) and my laptop should be more than capable of handling it's requirements and has done so up until now. Additionally a similar thing occurs when watching YouTube videos except it's Flashplayerplugin. The thing is, when the game or adobe flash run, my CPU will jump to 99-100% but the process will only be 50-80k of memory, but when I check resource manager CPU, I see "System Interrupts" jumping around which I can't end or terminate. Once more I haven't had this issue before and I can't use a restore point(actually I tried to restore already and it doesn't help). I'm trying to avoid reformatting or reinstalling windows as I don't have the CD anymore and it's a huge hassle/pain.
I've tried the following countermeasures before finding out about this forum(from prior experiences/googling).
-Full scan Malwarbytes and removed all malware found.
-Ran TDSSKiller and removed rootkits.
-Tried Rkill.
-System Restore
-Disk error scan
-Updated drivers
-Removed shady PUP's.
HP Pavilion g6 Notebook
Intel Core i3 CPU Dual Core @2.67Ghz
4.00 GB RAM
Intel HD Graphics
Radeon TM HD 6470M
IDT High Definition Audio Codec
Intel Display Audio
Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
Realtec PCIe FE Family Controller
It's not exactly a cutting edge system but it should be s... Read more

A:99-100% CPU when watching videos, playing games

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number). Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifica... Read more

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I'm running windows 7 on a Dell N5010 laptop
It works fine while just browsing with chrome or using skype, but as soon as I try to watch a video on youtube it won't play smoothly unless I have it on a stupid-low quality (with nexflix too)
same with my games on steam (I only have two downloaded right now- TF2 and Skyrim) and both of them are super laggy, even with the graphics, ect all set to low.. Minecraft does the same thing.
It gets pretty annoying as you can imagine.

I've tried closing all my background programs while playing and deleting a bunch of stuff to give more space on my RAM but nothing really seems to make any difference.

Any advice..??

A:Bad lag while playing steam games and watching videos

You're running Intel HD graphics that's built in to your laptop. wont do ya much good if you want to play games or watch movies. bare minimum internet browsing. If you want to play video games on a laptop, i recommend getting a new laptop that has dual video cards. one for highperformance (videogames/movies), one for power saving. Also, your i3 processor isnt helping much either.

Generally, laptops are meant to be upgraded every 3 years. I'd also recommend a desktop if you want to play video games. cheaper, more powerful

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Hi everybody
everytime i watch a video or when i have many tabs running in the background (more than 3),cpu usage rises up to 100% and becomes sluggish. I think the problem started when i changed the mainboard (abit IL9Pro) to MSI (MS-7592). I recently upgraded from windows XP to windows 7 (a failed attempt to solve this issue) so i'm sure it got nothing to do with a virus.
so about my pc:-
OS:windows 7 32-bit(sp1)
processor:intel pentium(R) cpu 3.20GHz
RAM:2.50 Gb
graphic card:NVIDIA GeForce GT 610(3022 MB)
this is my first time posting in a forum so let me know if i missed something. Please help!

A:cpu rises up to 100% when watching videos or playing games. HELP!!!

Hello and welcome zechs,

The issue you describe could be a mixture of many different things. Unfortunately, although you provided good details in your first post, we do need more information.

Could you please download Piriform's Speccy, re-create your issue, open up Speccy, and click on File > Publish Snapshop.... This should give you a URL, can you post that in here please?

Whilst waiting for us to review the snapshot, could you also try a clean boot (links to Microsoft's site with details), and see if your issues remains?

Thank you.

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Hello , this BSOD problem has been getting worse and worse , i dont know if its a virus or not ive used multiple different anti virus and malware programs and they come up with nothing . Well basically whenever im playing my games my entire OS crashes at random times and the other times it will go straight to the BSOD and memory dump , ive loaded the DMP files on the attachments just the three latest DMP files from my crashes , any help would be greatly appreciated.Thank you and Semper Fi

A:BSOD playing any games or watching movies

Ive deleted daemon tools after reading other posts on here but i need to know if that is whats causing the issue.

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I have posted the same problem in another forum. BSOD Window 7 Laptop - Windows Crashes, BSOD, and Hangs Help and Support
I seem to have a lot of different BSODs, it could be random but most of the time it occurs when I'm running a game or video. Nowadays, videos are fine, it's only games. The game is called osu! I used to run it DirectX now running OpenGL with 60 FPS. I found that when my fan or hard drive (can't tell because they are close together I am using laptop) makes some noise, it is hinting that a BSOD is coming soon. And when I shut down my laptop for a while, it lets me play the game longer when I open it. (maybe about 10 minute)

A:BSOD when playing games (osu!) and sometimes watching video.

USASMA is already helping you there, so I suggest dealing with that in one location - he knows what he is doing.

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Hello, I have problem with new pc. On first two days without gpu/ mobo drivers and many windows updates I only had graphical artifacts 2 times which disapeared after restarting. But on the day I installed all this stuff I got my first BSOD. Now it happens fully randomly mostly while playing games/ watching youtube but also from time to time while surfing web. I had two time like 8h playing games and nothing if it's important.

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Let's start with my PC specs:

MOBO: Dell 0ry007
CPU: Intel Core 2 Duo E8500 @ 3.16 GHz
GPU: Gigabyte Geforce GTX 750 TI OC 2 Gb
RAM: 4x1 Gb of Geil DDR2-800
Storage: 1x WD Black 500GB and 1x Kingston SSDNOW V300 120 Gb
PSU: Antec Basiq 450W

So i made quite a bit of troubleshooting.

First i tried my RAM memory sticks to see if they are faulty.I tested them with Windows Memory Diagnostic first and got no problems, then I tried MemTest 86 (ran for 2 hours) and i got the same result: No problems.

Then I checked my SSD (on that i have the OS) with chkdsk /f - got 0 errors ,then tried sfc /scannow - got 0 problems, and then tried CrystalDisk - got a 100% healthy SSD and a Good HDD

Then I thought my PSU fails (at that moment i had the original ACbel 300 W) and changed with this Antec Basiq 450 W.

Then I tried the GPU and here are some question marks (??????????).I ran furmark 5 times (4 times ran for 30 minutes and 1 time for 1 hour) with Xtreme Burn-In setting, 8xMSAA and max resolution (1440x900) and the card run at 62C average temperature and never crashed ,just the fans got louder,which is normal.But here is the thing sometimes i get BSOD's caused by dxgmms1.sys and nvlddmkm.sys ,so DirectX and Nvidia Driver.

Tested the CPU with prime 95 and nothing happened also tested with Furmark -CPU Burn and nothing happened aswell but the temperature was 65-68C which is a bit HOT but the CPU can handle it.

Motherboard I have no idea sincerly.

Bugchecks are : page_fault_in_nonpa... Read more

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Ok, so my computer started freezing about a week now while either playing videos or playing games. It doesn't happen right away though, happens randomly while playing games or watching videos. I can't remember if it happened while doing something else. Most of the time, the sound just bugs and loops and the screen freezes. Other times the pc freezes and immediately restarts. The BSOD only happened twice, the first time it didn't even display the full BSOD screen, just the top right of the screen. The last time it happened it showed the full BSOD and I took a picture. I could provide pictures if needed but i guess the information is already included in this file I attached. I ran a virus scan on Microsoft Security Essentials but nothing came up. I also just ran 1 pass of Memtest with no errors, but i will run it again overnight for more passes. Any help is appreciated, thanks.

A:BSOD mostly while watching videos and playing games.

Hello squurellkiller, I will try to help you. I looked at all the dump files you uploaded. All of them are a different error codes and different problems. That is the signs of ram problems in most cases. This is what they said.

Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff880130bb6f9, fffff880039faa50, 0}
Probably caused by : nvlddmkm.sys ( nvlddmkm+736f9 )

Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffff88804319428, 0, fffff8800431680a, 5}
*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Could not read faulting driver name
Probably caused by : AppleCharger.sys ( AppleCharger+280a )

A thread tried to release a resource it did not own.
Arg1: fffffa8008d6f980, Address of resource
Arg2: fffffa800947fb50, Address of thread
Arg3: fffffa8008c782c0, Address of owner table if there is one
Arg4: 0000000000000003

# Any other values for parameter 1 must be individually examined.
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 000000000fca1001
Arg3: 0000000000000000
Arg4: fffff70001080000
Debugging Details:
Please run Seatools for DOS SeaTools for DOS and Windows - How to Use Please run the short AND the long test. If you find no problems there,

Please Run Memtest86+

Ple... Read more

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I have so serious issues with my graphic card that i can't figure out.
It always bsod while i usually watch a video or playing a game.
I have attach my last 5 minidump.

Can anyone help me?

A:BSOD while watching video or playing games

Your ATI video card driver is named in two of them, as well as a third one that can indicate a general drive fault. Try updating the drivers for your video card and see if that fixes the issue.

Edit: Also monitor your GPU temperature if you can while playing games

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I would appreciate some help with a problem I've been having. Here are the symptoms
While playing a video game or watching Youtube videos, my screen will flicker and several very thin multicolored lines will appear. The computer will then shutdown, try to restart itself, shut down again, and finally restart itself again. When restarting the computer normally, when I get to my desktop, I receive the following error:
Problem signature:
  Problem Event Name:                        BlueScreen
  OS Version:                                          6.1.7601.
  Locale ID:                                             1033
Additional information about the problem:
  BCCode:                                    ... Read more

A:BSOD when playing games or watching video

Did you try updating the display driver ? . If not uninstall the Nvidia driver and components from "control Panel-->Programs" and install the latest one. Remember to remove Nvidia components like updater, PhysX , Nview etc first. Then remove the Nvidia display driver (it should be the last one) . You can download the latest driver from the below link.
If the issue still remains, remove the graphic card and run the system using on board VGA (if there is one). You can play some high quality videos continuously to test the stability. 

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I recently got a GTX 970 card which required me to upgrade my PSU and i bought EVGA SuperNova NEX 750B. I also reformat my windows 7 from 32bit to 64bit (Ultimate). I basically am experiencing random bsods where it says the error 'memory_management' its been happening for like 2-3 weeks to be honest. I mostly have been crashing out of Counter-Strike: Global Offensive when i launch the game and like when watching certain youtube videos like and sometimes i hit the replay button for a certain video and i do not see the video but can hear the audio just fine.

What steps have i taken to fix this issue on my own?:

- Clean Driver Installation for my nvidia gfx card
- Did a Memtest (friend helped me / told me about it) Came out with 0 Errors for my RAM.

My Computer Specs:

My Cousin & I
Thermaltake VL84301W2Z V3 Black
Power Supply:
EVGA SuperNova NEX 750B
Windows 7 Ultimate
Intel i5-3570k
Hard Drive:
Seagate Barracuda 1TB
Video Card:
PNY XLR8 GeForce GTX 970 4GB
Sound Card:

A:BSOD While playing games or watching videos

also just got a new error when i bsod called PFN_LIST_CORRUPT

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ive done a memetest86 to 8 passes, i have uninstalled all drivers and re installed them. I have uninstalled windows and re installed multiple times. I don't know if its a driver or a hardware issue, the laptop is still covered by warranty.

Leveno G555-0874
AMD Athlon II M340 2.20gz
4gb ram (2x2gb)DDR2
ATI Mobility Radeon HD 4200 series

any help would be appreciated

A:BSOD only when playing games or watching movies

Please provide this info so we can see more info about the system's issues: http://www.techsupportforum.com/foru...ta-452654.html

If you've reinstalled Windows, then it's most likely a hardware issue. But running a hard drive diagnostic is needed to rule out the hard drive: HD Diagnostic (read the details at the link).

The memory dumps seem to suggest that a driver is to blame - but there's only 3 of them so it's difficult to see if there's a pattern that indicates a hardware problem.

Please run Driver Verifier according to these instructions. I'd like to see at least 2 memory dumps from running Driver Verifier:


Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual se... Read more

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I seem to be unable to play any games and recently the problem has escalated to any media whatsoever...
I can get to the log in screen of a game, or 10 minutes into a video and it will just crash and give me a horrible blue screen of death.
This is the thingie that comes up when it restarts:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 2057

Additional information about the problem:
BCCode: e1
BCP1: FFFFF80003381610
BCP2: 0000000000000002
BCP3: FFFFFA800895A530
BCP4: FFFFFA800895A530
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

A:BSOD when watching videos and playing games

I'll be honest with you, even the dump files are a mess, and contain little information I can use.
First thing I want to check is this.
SFC /SCANNOW Command - System File Checker

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Been getting a lot of BSODs lately, they used to happen frequently then they kind of just stopped, and now they seem to be starting up again for some reason, so I decided to finally try and get some help. I've attached the minidump file and I did a driver verifier which resulted in a BSOD immediately as I tried to sign back into windows 8 stating "driver verifier detected violation". So this happened twice before I went back into safe mode and disabled driver verifier. There are a few minidump files before the 2 from tonight and they are just random BSOD's that have happened in the past week I guess. Hope I've done this correctly, and it is greatly appreciated for anyone who helps.


A:BSOD playing games, or watching videos

There is a lot of errors. Update drivers in red. Stop using Razer devices for the time being and remove their drivers. Update your Intel? Wireless WiFi Link Driver - Intel? Wireless WiFi Link Adapter, CD-ROM Class Filter Driver by Gear Software, Also comes with iTunes, and Sonic CD/DVD driver (used by many different CD/DVD programs).

WPRO_41_2001.sys Mon Nov 7 22:04:48 2011 (4EB847F0)
CACE Technologies WinPcap Packet Driver

CLVirtualDrive.sys Mon Dec 26 14:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver

btmaux.sys Tue Apr 24 08:34:35 2012 (4F96497B)
Intel Bluetooth Auxiliary Service

PxHlpa64.sys Tue Apr 24 19:26:29 2012 (4F96E245)
Sonic CD/DVD driver (used by many different CD/DVD programs)

GEARAspiWDM.sys Thu May 3 21:56:17 2012 (4FA2E2E1)
CD-ROM Class Filter Driver by Gear Software.[br]Also comes with iTunes

ikbevent.sys Tue Jun 12 21:22:18 2012 (4FD796EA)
Intel Keyboard Class Upper Filter Driver

imsevent.sys Thu Jun 14 03:35:28 2012 (4FD93FE0)
Intel Mouse Class Upper Filter Driver

HECIx64.sys Tue Jul 3 00:14:... Read more

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Noticed three types of BSOD: DRIVER_IRQL_NOT_LESS OR EQUAL, IRQL_NOT_LESS_OR_EQUAL, DRIVER_POWER_STATE_FAILURE. ntoksrnl.exe is crashed most of the time.

Please help, cant fix this problem for 2 months. BSOD comes randomly when i play game DOTA2, or watch video online. Sometimes is just crashes if we dont use notebook for some time, it just starts rebooting.

Have tried updating drivers many times, then put back old ones, removed avast, tried lots of things but it did not help. I appreciate your help!

A:BSOD While watching videos, playing games, or going afk.

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Do you still need help with this problem?
I will be notified if you reply to this topic and will respond within 48 hours.

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I have been getting a BSOD while either playing games like World of Warcraft, or even watching videos like youtube or netflix on both low and high resolutions.

I have attached the info you requested in the how to post thread.

Is Windows 7 . . .
- I have x64 Windows 7 Home Premium
- This is OEM install.
- I bought the system back in mid 2010?
- I have only reinstalled the OS once last year, I used the recovery partition to reinstall.

I do have AVG 2012 Free Edition installed on the system, along with Malware Bytes Pro Edition, the Resource and Performance tool apparently doesn't detect them. At the time of the scan UAC was diabled, it is enabled now, I disabled it for troubleshooting this issue.

A:BSOD while playing games or watching videos

Never mind on this topic, I decided to test drive the Windows 8 Customer Evaluation Copy, hopefully it fixes the issue, so far I like the new OS, it actually is running smoother on my system than Win7 did.

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Somebody can help me? It's a random blue screen, there aren't overheating, so I don't know what I need to do.
I attached my dump file.

A:BSOD when watching Youtube, playing games

yep, see the driver log
I used Driver Genius Professional for that

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Hello! I'm so frustrated, I just can't find what's my problem is.

I'm getting BSODs all the time, main reason is when i'm playing games, or watch videos in browser. I assume some problems with my video card.

I've used latest latest Nvidia drivers -still crashing. I've installed older version - same.

I've stress-tested my CPU and my GPU everything is ok.
I've tested my RAM with memtest86 everythings is fine(actually, there were some errors with ver4, but after i made default settings in BIOS everything works fine. And memtest 5 didn't found any errors even before the default reset.)

And today my PC gaved me BSOD while idle.

And just now when i was writing this text. It came out when i've maximized total commander.

A:Win 7 x64 BSOD while playing games or watching video

Hello i have had a look at your DMP Files.

*** WARNING: Unable to verify timestamp for bflwfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys
bflwfx64.sys is the "Bigfoot Networks Bandwidth Control Wireless NDIS Light Weight Filter driver"

Please update the driver using this link and see if the BSOD is still occurring: http://www.bigfootnetworks.com/suppo...nloads&_a=view

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Hey all. I've been getting bsod's mainly when I am playing League of Legends, or any other game really. It's been ongoing for about 2 months now. These past couple weeks have been very bad, happening every day. It's inconsistent as well, I could play for hours and nothing happens. Or sometimes I get many BSOD in a span of a short time. I should also mention it has randomly restarted several times with no bsod. Also a few moments ago, I had a bsod and restarted my computer to a black screen. I restarted several times, until about the 5th time it finally booted into windows. This is all happening after I just did a fresh install of windows a couple days ago.

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Hi. Kind new here but something has come up for me. which annoys me a little bit. So for the past few months i would get a BSOD very randomly when i watch videos Then when I get a new graphics card which was 6 days ago it BSOD me 5 times with in the period so i don't know if it has to do with my new graphics card or something else.

The latest BSOD give me this

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000174283
BCP3: FFFFF88006C5E030
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

A:BSOD while playing games and watching videos

Hello DMOC now mate unless I am very wrong you are either running a non genuine copy of Windows or you have installed one that does not have Service Pack 1 installed after the older Windows 7 disk was installed can you verify what you have on board.
>Control Panel > System it should have the SP1 listed in that screen see my pic

OS Version: 6.1.7600.

This should read 7601 not 7600 < that was the original form it came out in and we had to download and install SP1.
Your dump files seem to confirm this

* *
* Bugcheck Analysis *
* *
An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000174283, Address of the instruction which caused the bugcheck
Arg3: fffff88006c5e030, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could... Read more

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Hi Guys everytime I play a game or watch a video my screen freeze and and my pc restarts.
When the windows starts i get the message "windows recovered from an unexpected shutdown".
I've tried many things like chdsk/r , updating drivers etc etc , but couldnt fix the problem

Here are the minidump files ....

A:BSOD playing games , watching videos


Seems like a problem with ATI Graphics Drivers.

Have you tried updating it?

Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\YUSSI\Downloads\Compressed\LEART-PC-Mon_03_30_2015_160423_66\033015-42546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Machine Name:
Kernel base = 0x82c1b000 PsLoadedModuleList = 0x82d5b230
Debug session time: Mon Mar 30 19:25:20.199 2015 (UTC + 6:00)
System Uptime: 0 days 0:03:07.449
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Loading unloaded module list
***********... Read more

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Hi All,

Many thanks for taking the time to try and help.

My system:

I7 920 CPU
Gigabyte EX58-UD5 MOBO
3 X 2GB G.Skill Trident RAM
ATI 6950 x 2 (Xfire) GPU
1200W Thermaltake PSU

About 5 months ago I started randomly getting BSOD's, initially I thought one of my GPU's was going bad so I removed one to avoid any crossfire complications but still the BSOD'S persisted. My CPU was overclocked to 4ghz so I thought bingo...it could be that and dropped everything back to stock but still the BSOD'S persisted.

So it would seem I am BSOD'ing with or without an overclock and with or without Xfire enabled.

I have since formatted several times to eliminate any software errors but still to no avail as the BSOD'S keep happening while gaming or watching 3D movies (even happened yesterday while browsing the net)

(info snippet, 0x0000009C was the last code I managed to see during the most recent BSOD before it restarted the comp)

Last night I ran memtest all through the night which successfully completed 10 passes with no errors.

I have been running prime95 for the last 6 hours with my overclock enabled and ram running at 1920MHZ 9-9-9-24 and no issues.

It generally only seems to BSOD when playing / watching something 3D intensive.

I have used the SF Diagnostics tool as requested and collected all the information required.

Please for the love of god could someone have a look at this and try and put my out of my misery as I am THIS close to taking my sledge hammer to this damn thin... Read more

A:BSOD While Playing Games Or Watching movie (3D)

Welcome aboard.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {0, fffff8800308fc70, 0, 0}

*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : intelppm.sys ( intelppm+39c2 )

Followup: MachineOwner

5: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structu... Read more

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My computer is having BSODs when playing games or watching videos. I actually had this problem for awhile but I replaced the motherboard, processor, and GPU half a year ago but these problems continued. I haven't been able to get anything better than a surge protector for my computer yet so I'm worried about the motherboard since there are many lightning storms in the area during the summer. Aside from the BSODs I mentioned, rarely the computer will reboot without a BSOD, once the monitor screen went blank until I rebooted, and I sometimes lose Internet connectivity even though the modem is working and need to disable and enable the adapter in the Network and Sharing Center to get it to work again. The Internet crashes seem to be more frequent when I'm playing a movie and have another tab open. Aside from the motherboard, processor, and GPU, I've had this computer for 4 years and it worked without any issues for the first two. Please help.

A:BSODs when playing games or watching youtube


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Hello I have been having very random BSOD problems for a while it has happened during a lot of games like civ 5 and batman arkham city it has happened while watching videos on youtube and it has happened while the computer isn't doing anything too! I am not sure what to do at all so any help would be appreciated

A:BSOD when playing games or watching videos

Welcome to Seven Forums.

Debug session time: Thu Sep 19 06:20:13.166 2013 (UTC + 6:00)
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
System Uptime: 0 days 2:41:02.321
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )
BugCheck 1A, {41790, fffffa800025a1c0, ffff, 0}
Bugcheck code 0000001A
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
contains the address of the PFN for the corrupted page table page.
On a 32 bit OS, parameter 2 contains a pointer to the number of used
PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa800025a1c0
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR: 0x1a_41790
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084
BiosVersion = F3
BiosReleaseDate = 06/10/2010
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-890FXA-UD5
Based on the bugchecks, I would recommend you follow and complete the steps given below:9. Test and Diagnose RAM issues with RAM - Test with Memtest86+. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it a... Read more

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This has been happening for a very long time now. Everytime I am playing a game and watching a movie at the same time, my computer gets the BSOD. It will either just freeze both my monitors and then lead to BSOD, or it will start giving off weird colored lines and different colored pixels across both screens.

OS: Windows 7 Ultimate x64
MOBO: EVGA nForce 780i SLI 775 A1 Version
VGA: XFX ATI Radeon 5850
CPU: Intel E8400 C2D
Memory: CORSAIR XMS2 DHX 4GB (2 x 2GB)
Monitor 1: SyncMaster 2253BW 22"
Monitor 2: LG 32LD550 32"

Since I have owned this PC, it has crashed countless times. From Windows XP Pro to Windows 7.

A:BSOD - Playing Games and Watching Movies


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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Since just over a week ago, my computer has been crashing randomly when I watch videos or play minecraft. The screen cuts out, whatever sound was playing glitches out for about 10 seconds and the PC reboots. All temperatures are fine generally and at the times of crash, memory all seems OK and the chance of the crash, while seemingly catalysed by the simultaneity of the graphics intensive tasks and their window size, seems largely random. Sometimes a 10 minute letterboxed youtube video can cut out half way through, another time I got through a two-hour full screen video as a test to see if my reinstalling, changing and updating of graphics drivers had fixed the issue, before it repeated with two minutes left to watch (I was so convinced too!)

After system restores and an eventual restoration of factory settings, the problem continues to torment me, only recently instead of rebooting the image and sound just cut out, leaving computer fans still whirring and the num lock key on my keyboard remaining on, although it's frozen on. This seems to have started since the full system restore; it means I have to force reboot with the power button.

The problem is driving me insane, and sadly I would with my domestic tech knowledge call it hardware issue, as it persists beyond a complete software wipe. Here are some of my specs:

A:BSOD while watching youtube or playing games

Hi and welcome to TSF please follow the instructions here http://www.techsupportforum.com/foru...ta-452654.html
I have moved you to Bsod's for further help

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Hello, I builded my computer 2 months ago and now I am starting to having problems, When I am watching movies or playing games for a few hours I suddenly get BSOD Crash and I need to restart my computer :/ this is getting anoying and if someone could help me fix this I would be very happy. I have also noticed that when I recive the error the sound is a loud noice like piiiiiiip Here is my BSOD report
Attachment 179522

Attachment 179523

Attachment 179525

Look at the files inside the rar file.

My computer specs
Its Windows 7
- x64 bit
- Orginal Windows 7
- What is the age of system (hardware) 2 monts
- What is the age of OS installation (have you re-installed the OS?) 2 months
-graffic card: GTX 580
-Processor 2500k I5K

A:BSOD while playing games and watching movies

Quote: Originally Posted by gtamann

Hello, I builded my computer 2 months ago and now I am starting to having problems, When I am watching movies or playing games for a few hours I suddenly get BSOD Crash and I need to restart my computer :/ this is getting anoying and if someone could help me fix this I would be very happy. I have also noticed that when I recive the error the sound is a loud noice like piiiiiiip Here is my BSOD report
Attachment 179522

Attachment 179523

Attachment 179525

Look at the files inside the rar file.

My computer specs
Its Windows 7
- x64 bit
- Orginal Windows 7
- What is the age of system (hardware) 2 monts
- What is the age of OS installation (have you re-installed the OS?) 2 months
-graffic card: GTX 580
-Processor 2500k I5K

Two issues
******Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

******Memory corruption. Please run the following two tests.

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning pr... Read more

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My computer kept freezing when i watch video in fullscreen or playing games
I tried to go to safe mode but my monitor show no signal at the monitor screen
I tried uninstall the graphic card then suddenly my monitor screen show no signal

I reformatted the com but it still doesn't work
When i using the recovery disc the monitor show no signals but i still can do a full system recovery by using my imagination as the screen show no signals

Sometimes a message will pop up says kernel driver error

Im using windows 7 Home Premium , my graphic card is GT220
Here are my computer Specs:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600)
System Manufacturer: Acer
System Model: Aspire M5800
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 3072MB RAM
Available OS Memory: 3072MB RAM [please help me]

A:[HELP]Computer keep freezing while watching videos and playing games.

Can you see the POST screen / BIOS prior to loading Windows? Or is there no signal at all?

If you can see POST / BIOS but lose signal as Windows loads - then that's interesting, as the recovery/safe mode uses the generic VGA driver.

The fact that the PC kept freezing coupled with the loss of signal suggests that either the card, or power supply may be faulty.

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System Spec

Asus K42jv Notebook
Intel core i5 460M @2.53GHz
Windows 7 64Bit Home Premium (Full Retail Installed a few months ago)
8GB of RAM (Installed a few months ago)

I bought a Full Retail version of Windows 7 64Bit Home Premium to replace my Windows 7 Ultimate 32Bit OEM version. The idea was to install more RAM and make use of it in playing games.

The games I play are Starcraft 2, Dota 2, The Secret World & Age of Conan MMO. Somewhere after the new windows installation and the RAM installation ... Blue Screens started to occur frequently during gaming.

I tried testing Memory with memtest and Memory Diagnostics with good passes (not sure if I ran it long enough). I considered the upgrade of my Nvidia GPU driver version to be a possible cause switched from 296.10 to the current 300 version.

Lastly I'm thinking overheating hardware could be a cause. In any case I decided to take a shot and post my Laptop woes here. I hope I've done the thread correctly and attached the proper zip files as instructed.

It seems I've shot myself in the foot by trying to upgrade my laptop for better gaming ... only to result in Blue Screen issues. I've had differet Stop codes but the most frequent one I noticed is 0x000124 code.

Hope I've provided enough information and hope to hear some feedback. Thanks.

A:BSOD playing Games & occasionally while watching streams

Hello Zendo and welcome to Sevenforums.

BSOD Analyse

Good job on your own troubleshooting, here's a few things just to get clear-Memtest86+ should run 7 or 8 passes. For detailed troubleshooting, you should only scan one stick of RAM, and do it in one slot. Then change the slot, and scan it once again. Once the stick has been through all the slots, proceed to your next stick.
Make sure automatic overclocking isn't enabled. You can take a quick look at your BIOS settings for instance.

Graphic Driver

Your Graphic Driver is pointed out to be one of the causes. This can be caused by that left-over files are being generated during Graphic Driver installs. To make a clean install of your Graphic Driver, there's a little procedure.

i) Make your way to Nvidia Drivers - Download NVIDIA Drivers
ii) Uninstall the one you currently have and all its extensions
iii) Download Driver Sweeper
iv) Get to safe mode (without network) and search for Driver Sweeper in your
v) Select all the Nvidia components and analyse them
vi) Clean them, head into Windows without internet and download the driver

Also do a quick blow in your GPU fan.


You have had some issues with your Processor Cache, a problem related to your Intel CPU. First of all I'd suggest you to make sure that your CPU is connected all the way in. Open your case, plug out the fan, give the CPU and the fan a blow, and install everything back in. Also make sure that your fan is connected all the way in, and isn't in any way l... Read more

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