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"Logon failure: unknown user name or bad password” even with correct credentials

Q: "Logon failure: unknown user name or bad password” even with correct credentials

I have networked PCs before many times successfully, so this is not my first time trying to network PCs in a home environment. Though I?m wondering if Windows 8.1 is part of the problem. I would have thought that for sure, until one of the new laptops running W8.1 would not connect to any of the other three PCs/Laptops running W8.1. Yet these other three W8.1 PCs/Laptops CAN connect to this laptop. Then it gets a little more interesting: this same laptop that couldn?t connect to those three W8.1 PCs/Laptops, CAN connect to a Windows 7 desktop, and a XP Laptop, and those two can also connect back to it without issue. It?s almost like my network is divided in half, and only half can talk to each other. But then when I thought it couldn?t get any more interesting, I realized the first three W8.1 PCs/Laptops can talk to the others, it?s just that the others (W8.1 Laptop, W7 Desktop, XP Laptop) can?t talk back to them without getting the error, "Logon failure: unknown user name or bad password? even though the username and password are 100% correct.

I don?t fully understand this error, because on the surface, it?s just WRONG! My username and password are correct, but it appears something somewhere is interfering or hijacking the authentication process. Three of the computers (laptops) are brand new, just purchased last week and setup this week. The HostPC is also fairly new, just purchased last month.

I am not using a HomeGroup, and have removed all computers that were part of a HomeGroup. I have enabled file sharing and network discovery and enabled ?Use user accounts and passwords to connect to other computers? on all PCs.

I have DSL and am using the wireless modem provided by my ISP which has router functionality built into it. It is a Sagemcom Model: [email protected] 1704N.

All computers are connected wirelessly. Time is correct on all PCs. I cannot use Group Policy, since they're all Standard or Home edition. DHCP is enabled and all computers are on the same subnet, using the 192.168.254.x range of ip addresses.

The six computers are as follows: (I figured this may make is easier to visualize the layout)

HostPC: HP Desktop W8.1
PC Name: DrsBlend
U/N: DrsBlend p/w: 123456 (not showing my real password)

PC1: HP Laptop W8.1
PC Name: DrsBlend-1
U/N: DrsBlend P/W: 123456

PC2: HP Laptop W8.1
PC Name: DrsBlend-2
U/N: DrsBlend P/W: 123456

PC3: HP Laptop W8.1
PC Name: DrsBlend-3
U/N: DrsBlend P/W: 123456

PC4: HP Desktop W7 SP1
PC Name: DrsBlend-4
U/N: DrsBlend P/W: 123456

PC5: Dell Laptop XP SP3
PC Name: DrsBlend-5
U/N: DrsBlend P/W: 123456
Every PC stated above has the same user name and password and is logged-in with the username, DrsBlend and the password 123456. The "Logon failure: unknown user name or bad password? happens when trying to access HostPC, PC1, or PC2 from PC3, PC4, or PC5.

The HostPC can see and connect to all the PCs, but only PC1 and PC2 can talk back or access the HostPC. It?s like the HostPC and PC1, and PC2 are in their own little clique, and can talk back and forth to each other. Those three PCs can also talk to PC3, PC4, and PC5 as well, but PC3, PC4, and PC5 cannot talk back to them (HostPC, PC1, PC2).

Profile corruption? I would have entertained that thought, but the fact the first three PCs can access and talk to one another kind of defeats that idea, and the fact the PCs were just recently setup.

Firewall? Disabled, and disabled TrendMicro with no change. With them on/off, the first three PCs can still talk to each other and the rest of the PCs.

Anyone have any additional suggestions?

Preferred Solution: "Logon failure: unknown user name or bad password” even with correct credentials

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A: "Logon failure: unknown user name or bad password” even with correct credentials

I experienced a similar problem when I was trying to network my 8.1 machine the host network. As you say the host PC can see and connect to all of the machines, but not the other way around. Not sure if it is the same in your situation but I found that Microsoft's idea of network sharing on the Windows 8 class of OS differs greatly from previous OS's in that you can connect to it from an external host, but when trying to do the other way around it doesn't "see" the PC in question due to differing network sharing protocols included in the OS.

Anyone feel free to correct me if I am wrong, I am speaking only from what happened with my network.

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I have three Windows 7 systems and two XP systems presently on the network, all with full updates. One of the XP systems named "Shop" is inaccessible from any other system. Also Shop cannot access other systems even though it has good internet access through the same network.

I get "Logon failure: unknown user name or bad password" error when attempting to log in from any remote system.

All computers are on the same router and workgroup. All computers have good access to the internet through the same router. All computers have the same user log-on names and same passwords for those names. All firewalls are turned off. None of the computers are wireless. I can successfully ping the problem system from any other system.

I've tried both enabling and disabling NetBIOS over TCP/IP (currently enabled). I've added IRPStackSize to the registry and then increased it in increments of 10 all the way up to 40 (currently set back down to 16) and all that does is change the error from the one in the title of this post to a box that says "Windows cannot access \\Shop, error code 0x80070035, The network path was not found."

I've attempted no configuration changes on other machines as they all communicate well including the other XP system.

I'm bumfuzzeled!

A:"Logon failure: unknown user name or bad password"

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Sometimes when I try to connect to a wifi network, i enter my username/password, it tries to connect for a while then I get the same popup asking me to enter my user credentials...again.
There is never any reason specified for why I am being asked to re-enter my user credentials.
This is extremely annoying. How can I troubleshoot this if Windows does not tell me why?
Event viewer shows no error messages either.
Is there any way to get Windows to tell me why I am being asked to re-enter my user credentials?

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Puget Computers Problem 001 – 22 May 2011

Product Name: Puget 84252
Invoice Number: 00046473 dated 05/08/08
Date: 5/22/2011
Operating System: Windows 7 Home Premium SP-1 64-bit
Processor: 3.4 Ghz, Intel Core i7 – 2600K
Hard Drives: 2 Hard Drives – 1 TB each


While logged on as a standard user and clicking on an application that requires Administrative privileges you are prompted to select SysOp (account with administrator authority). After clicking on the SysOp icon and entering the password the following error message is displayed:

“Logon failure: Unknown user name or bad password.”

Clicking OK brings up the application with full access.


This error does not occur when the same action is performed on other Windows 7 Home Premium installations.

Earl B. Stroup

A:Logon failure: Unknown user name or bad password

It may be that your admin password has expired. You can try logging in as the admin at the login screen. This will give you an opportunity to change the password (you can just re-use the same password).

You can turn off password expiration thusly:

Password Expiration - Enable or Disable

If that doesn't work, one of these should help:

Reset User Account Password - Vista Forums

Password Reset

Password Reset : Using System Restore in Windows 7


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The problem we are seeing is with some screen locked laptops placed in a docking station.  Our security policy has the machine locking after 'x' minutes of inactivity and when they try to unlock the machine they are met with the error:
Logon failure: user account restriction. 
Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced.
Should they undock then they can log into the laptop without the error, then re-dock and resume normal operations.
 Not an ideal solution, but at least a work around.
This does not occur with all laptops, and have never had it occur on a desktop.  I am struggling to find an
answer to why this is occurring.
I have tried the following things that Google says worked for others, but none have provided a solution:
- ?Accounts: Limit local account use of blank passwords to console logon only?
 set in Group Policy
- reset local administrator account password
- ensure both user and computer AD account is not set for logon hours restrictions
If anyone has a suggestion or solution that worked for them then I would greatly appreciate if you could share

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I have this very strange problem with my newly installed Windows 8.1 laptop, which is joined to the domain. When the logon screen appears I'm not able to log on with my credentials, the domain\username as shown are correct, but when I give my credentials
I get the error "The password is incorrect. Try again". 
I am certain that the credentials are just fine, if I choose the option sign in with different user and I use the same domain account with the same credentials it will log on into my account.
I tried to remote the computer form the domain and rejoin the computer again, but no luck. Does anyone has a solution for this? 

A:Can't login to domain account "The password is incorrect. Try again", but credentials are correct

When I choose different user and login with my account, it will logon normally. When I restart my computer it will show the last logged in account, so when I give my credentials I get the error again; "The password is incorrect. Try again".

What do you mean "choose different user and login with my account"? Do you mean logon to the account in another PC or just click "another user"?
Have you tried to logon to the domain account in another pc, then change the password, then test this issue again.
Yolanda Zhu
TechNet Community Support

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200+ Windows 7 Pro machines, similar configuration, 1/4 of them x86, 3/4 x64.
Encountered 6 such machines having this problem: After a restart, user logon stuck at a black screen. In Windows event application log there is an event 'The Windows logon process has failed to spawn a user application'. This application is an in-house developed
application and is called at winlogon\userinit registry key.
A restart into Safe Mode, first logon will experience an auto-restart, then second logon ok. Subsequent logon into normal Windows is ok.

Setting the group policy setting to User Account Control: Behaviour in Admin Approval Mode to 'Elevated without prompt' doesn't solve the problem.

All machines are in workgroup.
There seems to be a relationship between security hardening (through local security policy) and this behaviour but not conclusive because some of the machines encountering the problem had not been hardened.
When I booted a machine under MS DART and change the userinit registry key to call userinit.exe instead of the in-house application, subsequent user can logon correctly under normal mode. Then changing it back to call the in-house application will again
logon into black screen.
Based on these observations, can anyone share what Windows does during Safe Mode to recovery such problem? under what circumstances does it auto-restart after a logon? Can local GPO enforcement corrupt the default user profile?

Valuable skills are not learned, learned skil... Read more

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I have a computer which will not allow me to map a drive to another computer within our network.  Both devices are Windows 7.  In my small network, I have three WIN7 devices and one WIN10 device.   One WIN7 and the WIN10 machines are
both mapped to the HOST WIN7 device successfully.  I am able to PING the "errored WIN7" computer from the host computer; I am able to see the computer and shares on the error'd from the HOST machine but when I try to map from the error'd machine
to HOST I get the <g class="gr_ gr_5319 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del" data-gr-id="5319" id="5319">Logon</g> Failure error (above).  I have completed the following:
-Reset Advanced Sharing Settings (ensured File and Printer Sharing are turned ON and Password Protected Sharing is turned OFF)
-Group Policy Management ( allow log on locally and ensured the ADMIN account (and everyone) is in the Group settings
-Group Policy Management (removed the Deny log on locally) assignment
-HOST machine (Everyone is allowed under User Rights)
-Network Sharing (enabled network discover, use user accounts and passwords to connect to other computers)
-Network access (Allow anonymous SID/name translation)
-Network access (Let everyone permissions apply to anonymous users)
-Network access (Restrict anonymous access to Named Pipes and Shares)
-Network access (Do not... Read more

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I accidently screwed up the administrator account and once, i tried to install a software and it came "You need a administrator password to proceed"so i typed it then it came the error"this user has not been granted the requested logon type at this computer i tried a lot but its still not working and i cant install anythin..so please help me

A:Logon failure:this user has not been granted the requested logon type at this compute

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Hello all,

This is my first ever post, usually with a bit of searching I can find the answers to most computer related issues I have, but no matter how hard I look I cannot find the answer I need to solve this rather annoying problem.

So here is the low down, I have my desktop PC running Windows 7 Ultimate. I also have a cheap old Asus netbook running Windows XP home edition SP3 (not much on it so it runs ok).

I am trying to share files between them so my Mrs can access the music on my PC.
So far I have been able to access the shared files folder from my netbook on my PC. I can also detect the PC under the Workgroup tab of 'My Network Places' on the netbook.

However whenever I double click on the 'Richyv-pc' icon in the Workgroup folder is comes up with an error message that states:

"\\Richyv-pc is not accessible. You might not have perrmission to use this network resource. Contract the administrator of this server to find out if you have access permissions. Logon failure: the user has not been granted the requested logon type at this computer."

I have granted full share access to all the wanted files from my PC with access to 'Everyone' with read/write control.

I have tried many different things from many different forums but none have fixed this problem. Im sure Im missing something obvious but I just cant see it. My PC is part of a homegroup because of my work laptop that I bring home from time to time but I dont think this is caus... Read more

A:Logon failure: the user has not been granted the requested logon type at this compute

Hi and welcome to TSF see the steps here and check that you have followed them Share Files and Printers between Windows 7 and XP - How-To Geek

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Windows 2003 server local policy keeps loosing the users that I set so that it can be browsed accross the workgroup. I can browse the server from the other pcs in the workgroup only for a few minutes until the policy looses the users all by itself. I cannot find anything that can explain what's going on. BTW - I can browse the other computers from the server with no problem. The local policy on the other computers don't change themselves. TY

A:logon failure: the user has -been granted the requested logon type at this computer

Logon failure: the user has not been granted the requested logon type at this computer

If you see this message the following should be done on the computer containing the shared files:

Download the following and install it

Windows Server 2003 Resource Kit Tools

after installation is complete, click on: Start, All Programs, Windows Resource Kit Tools, Command Shell

Then enter the following commands. (Attention: they are case sensitive.)

net user guest /active:yes
ntrights +r SeNetworkLogonRight -u Guest
ntrights -r SeDenyNetworkLogonRight -u Guest

The first command enables network access for Guest, the two subsequent ones change two different policies to allow network access for Guest.

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I've tried every fix that I can find on the internet to get around this issue. I've identified the problem to be the local policy on the 2003 server that allows incoming access erases the accounts I add after a few minutes, therefore I can no longer access the server from another computer in the workgroup. I can always access any computer from the server. I need help....please. TY

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May I know is it possible to show domain user's "Display Name" instead of "User Logon Name" as owner in print queue? Our company's domain using generic "User Logon Name", i.e. 001, 002, 003 and so on, each "User Logon Name" will have personalized "Display Name", e.g. Mary, John etc., but a problem is when a print job printed by a user is hold in the print queue of a network printer, other users won't know who is it (the owner of the print job may shown as 001, 002 etc.) and so not able to ask that user to remove the print job. Any ideas? Thanks a lot!

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Hie guys, Iwas looking on some postas with regard to this topic and tried to implement the suggestions.
I followed the suggestion below

To resolve this problem: on the remote computer, select Administrative Tools>Local Security Settings>Local Policies>User Rights Assignment, right-click on Access this computer from the network>Properties>Add Users or Groups, add everyone or any users you want to be able to access the computer from the network.

This fixed the problem on the interim and I could access my file shares and printers. However when I restart the machine or even log off nad log on again, the prblem resurfaces and all the user accounts Iand groups i wolud have added to Administrative Tools>Local Security Settings>Local Policies>User Rights Assignment, right-click on Access this computer from the network> will be removed and the field empty. hence I suspect spam the disallow remote access by editing these entries .

Any ideas on how this can be resolved would be appreciated

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I have two win xp sp2 pcs. Both of them are in the same workgroup. I can ping each one from the other. I can access the shared folders of one pc from the other. But the reverse is not true. I cannot access shared folders of the other machine.
I am attaching the error message here.

A:logon failure: the user has not been granted the requested logon type

After going through a similar thread I installed windows resource toolkit and entered the command mentioned in that thread. But now I am getting Access Is Denied instead of logon failure: the user has not been granted the requested logon type.

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We have strange problem with our one Windows 7 Pro machine. We have few users, that have set option (Logon to) to login on specified computers - for example pc1 and pc2.
These users are accessing these PC's via RDP. The problem is, that on "pc2" machine, none of users can't login via RDP to it. They can login locally, but not via RDP (they have all permissions to logon via RDP). "pc1" is working flawlessly
(users can login both locally and via RDP).

The funniest thing about it is that, when users have "logon to" option set to "pc1" and "pc2" - they
can't access "pc2".
BUT... if we set "Logon to" option to "All computers" - they can easilly access it.

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Whenever i try to log on to my work server using remote desktop on windows 7, i get the above message (with xx.xxx.xxx.xx being the servers IP adress), no matter what i try. I have allowed connections from computers running any version of remote desktop in control panel -> system and security ->allow remote access, but to no avail. I have also tried using the domain name instead of the IP, but it still wont work. I can access the server from my XP machine, so the problem must be on the windows 7 machine somewhere. I hope you can help me.

A:Windows 7 Remote Desktop says: "The credentials that were used to connect to xx.xxx.xxx.xx did not work. Please enter new credentials".

I suggest you create a new admin account and login on the machine with new created account to check the result. If the issue persists, please restart the machine with the original user account and collect the following log file for research.
Collect Event log
a. Click "Start", input "eventvwr" (without quotation marks) in the Start Search bar and press Enter.
b. Right click on "Application" on the left frame, choose "Save Log file As"; in the pop-up window, click to choose the Desktop icon on the left frame, input "app" in the "File name" blank, and then click save.
c. Right click on "System", with the same method, save it as "sys".
d. Locate the two saved log files on the Desktop and upload it.

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Every time I want too run a .exe field or a program that needs administrative permission, I type in my password using User Account Control but instead of just letting me through it come with this error:

Logon failure: unknown username or bad password.

I've searched for fixes but haven't found one that works.

This has been a very big problem as I am a Computer gamer and all the games I have, have the administrative sign (Shield) and or are .exe files.

This has been going on for around 3 or 4 months now...It really is getting on my nerves. Since there is no way to shut off User Account Control (UAC) without opening UAC itself....I really am desperate just so you know I'm running on Vista. For further detail just ask me!

And by the way thanks for your help and suggestions

Also I'm running on a:

Manufacturer: Acer
Model: Aspire M1201
Processor: AMD(tm) 8550 Triple-Core Processor 2.20 GHz
Memory (RAM): 3.00 GB
System Type: 32-bit Operating System

A:ERROR: Logon failure: unknown username or bad password

Sorry to revive an old topic, but this may help anyone trying to help me!

I do not have administration priviliges as it will not let me login into my admin account.

I recently changed the password on my 2nd account and the same thing happened to my standard account, I'm on my 3rd and final account.

I believe the changing of passwords has something to do with it.

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Hi, tried to use a login on vista 7 today but got this message " the User Profile Service service failed the logon " " user profile cannot be loaded" it has not been accessed for some time is it's my girlfriends account and she uses another pc most of the time . my account is working fine which is admin account ( as was hers ) .

only other things i can add i've recently done quite a lot of windows updates etc .

is there a way to access this account or at least access music, pictures and files from the blocked account or not

thanks in advance ( sorry if this has been posted a lot before but not sure how to topics search )

i've tried accessing from control panel , also tried system restore from there too but i don't really know what i'm doing so thought better of trying anything else

A:Solved: user logon failure

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I have a Win7 2008R2 Domain Controller and client computers running Win 7 Pro. On some of my client workstations when you go to logon as any user other than admin the error message "User Profile Service failed the logon, User Profile could not be loaded". After some research on the web they suggest deleting the SID of the user profile in question. However the values in the registry do not match the article. It says that there should be a .bak ext on one of the values. I don't see this value, just long #'s. Anyone familiar with this problem or the work around (if there is one) please let me know.

A:User Profile Logon Failure

This can happen if you create a local account instead of an account in Active Directory on the Domain Controller. Or if a User account is deleted from AD. First check the user account in AD.
then try this: going into the Advanced Security Settings for the C:\Users\Default folder (its hidden by default) and checking the box to "Replace all child object permission with inheritable permissions from this object".

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Hi. I've come across a number of people with this problem, but none of the solutions that work for them work for me.
We just bought 2 new W7 machines and kept 2 of our XP machines on our network. One we are using simply as a media server. One of the W7 machines can access all 3 of the others with no problems, as can both of the XP machines. However, one of the W7 machines
gets the error "Logon failure: unknown username or bad password" when trying to access one of the XP machines. From what I can tell the settings are the same on both W7 machines. Both connect to the same workgroup and also a homegroup. Both are connected
wirelessly to a router. We have no other connection problems. Every machine can see and access files on every other machine ...except for the single W7 machine that can't see or access files on the single XP machine, which receives the error.
Because we have 4 machines, I'm leery of setting up identical user accts/passwords on each, and doubt this is the problem, as it's only between 2 of the 4 machines. I also saw some instructions to change deep level security settings on the W7 machine that's
having trouble, but again, a bit leery to do that. Am I wrong in not wanting to do these?
I confirmed that it isn't a date/time problem as mentioned on other forums.
Between my husband and I we're fairly computer savvy, but this one has both of us stumped. We're both new to W7, so that's bound to be part of the problem.
Thank you in advance to an... Read more

A:Logon failure: unknown username or bad password...with added complications

Hi Ruthiez,

There may be an issue with the local security policy on one or both of those computers.
Open the Local Security Policy on both and go to:
Local Policies? -> ?Security Options? -> ?Network security: LAN Manager authentication level" and check to make sure that both the Windows XP and the Windows 7 machine are set to use NTLMv2.
Let us know if that helps.

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We keep getting these in our event logs on a few different machines.  We tried to unjoin and rejoin the PCs to the domain but it's still happening.  How do we fix this?
Please find below details: Event Type: Logon Failure - Unknown username or bad password Account name: TEST-PC72$ Source IP: Workstation Name: TEST-PC72 Reporting server: TESTSERVER.DOMAIN.com Severity: Medium Sample Event: May 24 23:28:41 Testserver.Domain.com
MSWinEventLog#0113#011Security#0115193546#011Wed May 24 23:28:41 2017#0114625#011Microsoft-Windows-Security-Auditing#011N/A#011N/A#011Failure Audit#011Testserver.Domain.com#011Logon#011#011An account failed to log on.    Subject:  
Security ID:  S-1-0-0   Account Name:  -   Account Domain:  -   Logon ID:  0x0    Logon Type:   3    Account For Which Logon Failed:   Security ID:  S-1-0-0  
Account Name:  TEST-PC72$   Account Domain:  DOMAIN.COM    Failure Information:   Failure Reason:  Unknown user name or bad password.   Status:   0xC000006D   Sub Status: 
0xC0000064    Process Information:   Caller Process ID: 0x0   Caller Process Name: -    Network Information:   Workstation Name: TEST-PC72   Source Network Address: 172... Read more

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Hi there,

We are having some difficulty with opening a network drive on Windows 7.

Recieve the error: "Logon Failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced."

This only happens if password protection has been turned on in the Network and Sharing Center. If it is turned off it works fine. The only problem is that it needs it be on so that other users cant access the drive.

What can we try to solve this issue. This is on Windows 7 Pro 32bit to connect on files on Windows 7 64bit. (May this be an issue?)


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I attempted to form a new account user on Windows 7 64 bit HP.  However, when I went to logon with that account, I got the "User profile service failed logon.  User profile can't be loaded."  Did a little Google searching and came up with the registry correction approach (See below).  Everything was going fine until I got to the Profilelist as none of the five S-1... files had a ".bak"  These five files were all the same except for their last 4-5 numbers (.1000, .1025, .1026, .500, .501), thus I could not figure which ones needed renaming so I didn't make any changes. Here is some more detail on these files from the right side of the pane (computer name=ValuedCustom-PC, main account user name=Valued Customer, Guest=user account which works, but i need to setup a new user account):
.1000 - Default value not set
            ProfileImagePath - C:\Users\Valued Customer
            RefCount - 1
            State -  100
and that was all that was for this file
.1025 - Default value not set
            ProfileImagePath - C:\Users\Test.ValuedCustom-PC
       ... Read more

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So here's my problem: I just set up some new Windows 7 Professional 32 bit machines in this office. Currently, the network type is set to Work, and all computers are a member of the same Workgroup, and Password Protected Sharing on the computer being used as a server is set to "Off". I've run into a situation now where I need to change that to On. I've got another computer that's set up as somewhat of a workstation and a secondary server/print server. It has password protected sharing turned on, and I'm not receiving the same error on this machine, even though the settings, if I remember correctly, are all the same.

The error is: Logon Failure: The user has not been granted the requested logon type at this computer.

I have already created identical user accounts and passwords on the machines. And as I said, one computer works fine, and the other does not. One of the things I thought of tonight as I was sitting around is that maybe I need to change the setting under HomeGroup connections to "User user accounts and passwords" rather than "Allow Windows to manage", but I just don't know if that has anything to do with it at all. I'm even fairly positive that the second server that isn't having this issue has the "Allow Windows" option checked.

Either way, I'm extremely confused by this, and any help would be greatly appreciated.

A:Trying to access computer in workgroup, getting error "Logon failure:"


Click on Start and type secpol.msc press enter.

Go to Local Policies=> User Rights Assignment
Double-click on "Log on as batch job" on the right
Click the "Add User or Group..." button and add the Users.

If that didn't help, please choose 'Log on Locally' then add the Users

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I have got Desktop with XP Home Edition and Laptop with XP Prof SP3

On Desktop when I typed in \\Laptop\C$ or \\Laptop\D$ , I have got no problem to access Desktop.

On Laptop when I typed in \\Desktop\C$ or \\Desktop\E$ , I would be presented with this error:

Logon Failure: The user has not been granted the requested logon type at this computer.Click to expand...

There is no firewall, I do not have same accounts and passwords on both computers (although I tried that and it did not work).

Option for " Use simple file sharing " is unchecked.

Any help


A:XP Home Edition Logon Failure: The user has not been granted the requested

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The thread title is a problem that I've been having while trying to create a new profile for work on my laptop. This is the error message that happens every time I try to log into this profile. All the help I've been able to find online has involved old profiles having this error, but I'm only getting this error with newly created profiles. The regedit solution that the windows site gives doesn't work because my computer isn't creating a path in the registry to that user account apparently, and I honestly have no idea how to fix this.

A:"user profile cannot be loaded user profile service failed the logon"

Hello iluvme4never, welcome to Seven Forums!

Start by having a look at this tutorial at the link below.

User Profile Service failed the logon. User profile cannot be loaded

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The above failure has occured ("logon process initialization failure" ).

what happend before:

- CPU over heated error upon startup
-- cleaned computer
--cleaned & applied new thermal paste (old stuff was dry)
--- outcome: CPU over heat error upon startup
--Did a BIOS repair and update
--Did a Windows update
-System restored to a later date
-System restored to current date ( basically and undo of the above system restore)
--System restore failed
--Retried the sytem restore
-- CPU overheat error occurs
--"logon process initialization failure" occured
--Restarted computer, same failure and overheat error occur
--Occurs just after the Windows start up screen.

-Windows 7 home premium 64 bit
-i5 cpu
-6 gb ram
-Raidon 4890 graphics card
-ROG formula 3 Mother board

I would appreciate any help to resolve this issue, if you need any more information I will try to supply it.

Thanks for any help in advance

A:"logon process initialization failure"

Sounds like the CPU is either still overheated, or is damaged from the overheating.

Check to make sure that the cooler is fully seated against the CPU.
Check to make sure that the cooler is clear of dirt/dust/debris
Check to make sure that the fan (for the cooler) is running

If all of these are OK and you still get overheating errors, I'd have to suspect a problem with the CPU (either the heat spreader on the CPU isn't making contact with the actual components underneath the heat spreader - or that the damage to the CPU has cause it to "stick" when reporting heat errors).

You'll need someone who's more expert than I to help diagnose this. Try over in the General forums (or a hardware/CPU forum)

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I recently created an Admin account in order to change the account I normally use into a standard account. Now I'm not able to access the Admin account. The account I use is the only one that I can see when my computer starts up or I switch users.

What's worse is that when I try to do something that needs administrative priveledges, it gives me the error message "Login Failure: The user has not been granted the requested logon type at this compute" after I enter the Admin password.

I've looked around at posts about this error message but all of them are about networking. And this isn't a networking problem.

Thanks for any help you can give me!

A:Login Failure: The user has not been granted the requested logon type at this compute

Yes, this is about networking. The network's Group Policy hasn't given you permission to use that computer.

If it's not possible that the network has done this to you, then it's most likely that you're infected. I'd suggest posting over in the Security forums for further advice: http://www.techsupportforum.com/f50/

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I have a Dell Inspiron 1525 and am unable to get to the Windows Desktop. On-board is Windows Vista, I tried almost all the options through the Safe-boot screen (F8). I resorted to downloading Easy Recovery Essentials for Windows from SystemDiscs.com - this allowed me to access the drive, but not to repair it. I have also tried Windows Defender Offline tool to no avail.

As things stand now, the laptop boots to the point where 'Other User' logon screen is displayed, and no password on Earth will let you in. Also, no matter how many times F8 is hit, the safe boot screen does not show.

I have managed to copy all personal info off the drive, but am unwilling to accept that the only solution is to buy a new hard drive. What about the Windows
platform? Do I have to purchase a new copy of that as well? Why not just take the cop-out solution of buying a new laptop? Is there anyone out there willing to put their knowledge & experience on the table? Sorry to sound crabby - any help would be greatly appreciated. Just an honest effort to try is all I'm asking. Thank-you very much in advance.

A:Dell Inspiron 1525 "other user" logon problems

You might call Dell and see if you can get a set of "System Disks" and do a clean rebuild of the machine.

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Okay first hello and thanks for any info you could provide.

First my screen resolution is 1920x1200

The logon screen is this same resolution, thus the User Account Picture on Logon Screen size looks about 1 inch squared

Is there anyway to change this to make it larger

Note: I'm talking about the User Account Picture not the logon screen

A:User Account Picture on Logon Screen size "Windows 7 Ultimate x64"

Quote: Originally Posted by ZeroProfile

Okay first hello and thanks for any info you could provide.

First my screen resolution is 1920x1200

The logon screen is this same resolution, thus the User Account Picture on Logon Screen size looks about 1 inch squared

Is there anyway to change this to make it larger

Note: I'm talking about the User Account Picture not the logon screen

If you're the only person that uses that pc, set a password and it will help make your pc more secure, plus you will have a bigger user account picture.

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I'm working on a computer that appears to have gone through the "Windows Recover" virus/malware. The user appeared to do a good job of removing the virus and used System Restore to dial the system back about a week (which unfortunately is the furthest back the restore points go for some reason). Everything seemed to work except for the main users account, which had it's profile locations changed to something like c:\users\TEMP.username-PC.000. It was pointing to this directory instead of the original directory. I then opened up regedit and found the entries at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders all pointing to the wrong folder, so I manually edited every entry to point to the correct folder and restarted.

This ended up working against me. When I logged into the account none of the shell folder shortcuts in the start menu would do anything when you clicked on them. The menu would stay up and it was as if I was clicking on nothing at all; no response.

Instead of reversing the edits I had just made manually I decided to try using System Restore to revert the system back to the earliest date, which the owner of the PC said they had done themselves before I got there. I figured the worst that could happen would be it would be just as it was when I first looked at it.

After performing system restore I can only log into the Administrator account. Every other account on the system produced the error message "... Read more

A:"The User Profile Service failed the logon" on a fresh, newly created account

It's probably a typing error but I think you are referring to the Windows Recovery fake computer analysis and optimization program. The owner of the PC only used a restore point that took the machine back one week, which by the sound of it, was not succesfull. System Restore cannot be relied on to remove a virus infection as the restore point may have the infection saved in it. Also, once a system is comprimised by an infection it opens the door for other infections to get into the system.

Only a few helpers with the appropriate permissions can give advice on Malware removal outside of the Malware forum so in order to have the system cleaned of the infection you should open a new thread in the Malware forum.

The other option is to do a full reformat and clean install of the OS.

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Hello SevenForums!

A friend of mine brought a Windows 7 Ultimate x86 laptop saying that he can't log in with his account.
When he tries to log in it shows this message:
"The User Profile Service failed the logon. User profile cannot be loaded."
Now I've searched the internet and found a few articles how to fix this problem.
I receive error message: The user profile service failed the - Microsoft Community
You receive a "The User Profile Service failed the logon? error message

None of these worked. (I would like to restore the profile, not creating a new one.) I can create a second profile without any problem, but if I can I would like to save the current one.
I've looked into the event viewer and this is what I see for the problem:

Error, User Profile Service, 1500 eventID: Windows cannot log you on because your profile cannot be loaded. Details: Access is denied.

I've also checked how it all started:
This happened during a shutdown:
Warning, User Profile Service, 1530: Windows detected your registry file is still in use by other applications or services. Detail: 1 user registry handles leaked from <SID>.

After this during the first start:
Error, User Profile Service, 1508: Windows was unable to load the registry. Detail: The process cannot access the file because it is being used by another process. <Path-to-user-profile>\ntuser.dat

After this I get an 1502 error, from User Profile Service, basically with the same text. (... Read more

A:"User profile service failed the logon" special case access denied

Hello Marty, and welcome to Seven Forums.

The tutorial below may be able to help with this error. The "In Preparation" section at the top can help give you a few options to log on with to be able to do the tutorial.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps for now,

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I am following the tutorial for the "User Profile Service failed the logon..." problem. I get to steps 4 and 5. However, I can't see anything that says "code:". Also, in the left pain I only see HKEY_LOCAL_MACHINE and not Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion.
There are S-1-5 numbers, but none ending in .bak or .bk.
No matter what I click on there is nothing in the right pane, but "Default" and something else, but nothing that you've said should be there.
At this point I am unable to do either a system restore or delete the profile.
Can you help anymore?

A:"User Profile Service failed the logon..."

Hello Myboys, and welcome to Seven Forums.

See if you may be able to do the STEP ONE section in the tutorial below to boot into Safe Mode or enable the built-in Administrator and log in to it. Afterwards, see if you may be able to do a system restore using a restore point dated before this happened.

The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Hope this helps,

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I would like to rename the "Other User" tile at the logon screen to something different like "BOB GENERIC" (not what we would use).
Dont know if it matters or not, but we have enabled policy "Do not show last logged user".


A:Rename "Other user" tile in logon screen


Based my research and knowledge, we may not be able to achieve this request.Kim Zhou

TechNet Community Support

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My computer is in domain and i am using third party software for login (2FA).
i want to disable the "other user" option on logon screen or if i click on other user nothing should happen.

i should authenticate only using third party software via domain.

Kindly help to fix it.
Bachchulal varma

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I try to login and it shows"The User Profile Service failed the logon. User profile cannot be loaded."

I have looked at other threads showing your options when it comes to this. I have tried these but end up falling short of completing these because apparently my computer lacks the file "regedit" which allows for registry changes and such. Is there any way it can get this file? Any help on the whole situation would be great too.

A:"The User Profile Service failed the logon" help?

Hello Scott, and welcome to Seven Forums.

You might see if the tutorial below may be able to help. Be sure to read all of it for all available options. User Profile Service failed the logon. User profile cannot be loaded.
All editions of Windows has Registry Editor. It will be the "C:\Windows\regedit.exe" file.

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windows 7 IE9 correct credentials, the Outlook Web Access page does not load
and no error indicated. This is a new desktop computer and the same OWA website address loads fine after credentials are entered. have tried lowering and adding the OWA site to IE trusted sites list and even tried compatibility mode ... any help thoughts are appreciated

A:IE9 correct credentials, OWA will not load

Moved to internet explorer forum

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I am trying to use a Corporate logo on my Win 7 Enterprise build default picture instead of the flower

I can replace the user.bmp for the default user profile and that works fine in that each user that logs on get the company log displayed when the are logged on or lock their PC

but the issue is when the PC is booted there is a new user or "other user" - you still get a transparent blue background - is there a way to change this ?

A:Change "other user" logon picture

Hello iburnell,

If you like, double check using the tutorial below to see if you may be able to get rid of the "Other User" on your log on screen.

Logon Screen - Fix Showing Only "Other User" and Last Logged On User

Hope this helps for now,

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granting a regular User 'logon as a service' right....... are there any dangers I should be aware of?

They don't have escalated privilege, right? They are still restricted to whatever regular Users group can do?

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I run W8.1 Fully updated, I am trying to stop the Logon Screen, no one else uses this PC. but when I run netplwiz.exe I get five
users, which one is MY logon name alone??,

I cannot post the username as the would identify me.



A:Confusion with "User" when trying to change Logon

Start - CMD - echo %username%

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Then I sign into my guest account (not an administrator) to try to create a new account.

It then asks me for my admin password. After I put it in, it doesn't work...

What do I do now?

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Please would someone help me to regain control of my PC?
Windows 7, but I get a bad image error on all start up apps, and when I try to start any program except Chrome browser. I have also found a file in users called wangjihua, which I cannot delete, even in safe mode.
I've tried many antivirus and anti malware to no avail, mostly from a previous resolved similar issue solved by Broni Malware Annihilator

A:Bad Image error upon boot and opening programs, and an unknown new user, "wangjihua"?

Ok, now I've got my two text logs from FRST, here is the first one, part 1;

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:13-08-2015
Ran by Peter (administrator) on PETER-PC-W7-64 (13-08-2015 19:09:35)
Running from C:\Users\Peter\Desktop
Loaded Profiles: Peter (Available Profiles: Peter)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(IBM Corp.) C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
(Acronis) C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
(Acronis) C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
(Acronis) C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
(ASUSTeK Computer Inc.) C:\Program... Read more

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Hello. My computer recently (less than a day ago) started to display User Account Control prompts whenever I deleted or copied that weren't in the "Users" folder, such as the Program Files folder. I am using an Administrator account, and the User Account Control is set to notify when programs make changes to Windows but without dimming my desktop. Whenever I try to delete any type of file not in the Users folder, the User Account Control prompt pops up like in the attachment. I believe there is something wrong with the "File Operation" program, because I'd imagine it would be signed by Microsoft and would automatically be elevated to Admin status so the prompt shouldn't show in the first place. Clicking on "Change when these notifications appear" doesn't do anything, but I am able to copy/delete files after clicking "yes".

I'd really appreciate help, because it's getting annoying getting this prompt whenever I want to delete or copy a file, and this prompt never appeared before when I was just deleting a file until a day ago. I'm using Windows 7. I'm just using a Windows 8 RP theme. Also, I don't want to disable UAC, since it lowers security.

I feel perhaps something happened to that certain registry key or keys related to it. But I'm not sure.

EDIT: I figured out that something was wrong with shell32.dll, so I replaced it with an unmodified copy of the file from another computer and the prompt doesn't come up anymore.

A:User account control shows "Publisher: Unknown" for File Operation

*bump* same problem

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Tried to get into my Earthlink mailbox tonite (Thursday) & got the following error:

There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.mindspring.com', Server: 'pop.mindspring.com', Protocol: POP3, Server Response: '-ERR bad password or unknown username', Error Number: 0x800CCC92
Anyone else getting this error? I'm hoping its them having problems, not me.
The password they require for E-mail is same as the one I use to log onto net, & I've had no problems logging onto Net.

A:Can't log into Earthlink E-mail: "bad password or unknown user name"

Try it again today and if you still have a problem, call earthlink. They may be having a problem with the mail server. Let us know if us still need help.

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When trying to send a bulk email to all the contacts in a group, I'm getting error message "550 5.1.1 user unknown; rejecting". That's it, no more description than that. Any ideas on what the cause is? My guess is there's one bad email in the group and it's causing the whole email to fail. However that's just a guess, I was looking for someone with experience to back me up on my theory.

A:Email Error "550 5.1.1 User unknown"

550 generally always means a non existent email address on the recipient server. The message should give you the invalid recipient address in question.

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